Mestek UT-87, UT-135, UT-320, UT-196, UT-246 Maintance Manual

Page 1
MODEL UT
INSTALLATION,
OPERATION &
MAINTENANCE
MANUAL
UT2-1116
Low Temperature
ThinWall Heating/Cooling Fan Coil
Units up to 1 Ton Capacity
SECTION 1: INTRODUCTION .................................................. 2
SECTION 2: SAFETY PRECAUTIONS .................................. 2
SECTION 3: SPECIFICATIONS
3.1 Specication Table................................................................. 3
3.2 Working Conditions ............................................................... 3
3.3 Overall Dimensions ............................................................... 4
SECTION 4: INSTALLATION
4.1 Installation Precautions ......................................................... 5
4.2 Installation: Positioning the Unit ............................................ 5
4.3 Minimum Clearances ............................................................. 5
4.3a Floor Installation .................................................................. 6
4.4 Water Connections ................................................................ 7-8
4.5 Condensate Discharge .......................................................... 9
4.6 Venting Air ............................................................................. 9
5.1 Control Function .................................................................... 10
5.2 Setting Temperature .............................................................. 11-12
5.3 Usage of Remote Control ...................................................... 13-14
5.4 Adjustable Parameters .......................................................... 14
SECTION 6: MAINTENANCE AND TROUBLE SHOOTING
6.1 Maintenance .......................................................................... 15-16
6.2 Trouble Shooting ................................................................... 16
SECTION 7: WIRING
7.1 Networking Wiring Diagram ................................................... 17
7.2 Connections .......................................................................... 17
7.3 Wiring Diagram ...................................................................... 18
Warranty ...................................................................................... 19
Terms and Conditions of Sale ..................................................... 19
IN UNITED STATES: 260 NORTH ELM ST. WESTFIELD, MA 01085 800-465-8558 / FAX (413) 564-5815
IN CANADA: 7555 TRANMERE DRIVE, MISSISSAUGA, ONTARIO, L5S 1L4 (905) 670-5888 / FAX (905) 670-5782
Page 2
Section 1: Introduction
Thank you for choosing the ThinWall water fan coil. The products strictly comply with design and production standards to provide high quality operation, perfect performance, high reliability and good adaptability.
These units are designed to operate at water temperatures below 160°F. Operating at temperatures above 160°F may result in severe damage to the product and void the warranty.
Read this installation and maintenance manual carefully before installing and starting up the appliance. All repair or maintenance work must be performed by the technical service department or by professionally qualied personnel. Do not modify or attempt to repair the appliance as this could cause serious injury and void the manufacturer’s warranty.
This instruction manual must always accompany the appliance. If it is lost or damaged, contact the local manufacturer technical service center.
Failure to comply with these recommendations will void the warranty.
• This appliance must be installed by an authorized installer.
• All repair or maintenance work must be performed by the technical service department or by a professionally qualied personnel.
• All repair or maintenance work must be performed in the manufacturer’s specied period and times.
• Use genuine standard spare parts from the manufacturer for any necessary repairs.
In case of water leaks, turn the master switch of the system to “OFF” and close the water taps. As soon as possible call the manufacturer’s technical service department or professionally qualied personnel. Do not attempt to personally repair the appliance.
If the unit is not used for a long time, you should:
• Power off the unit.
• If there is no anti-freeze protection, drain out the water.
Packing list
Figure 1
Vertical Water Fan Coil
Brackets
electrothermal
3-way valve
optional
Installation Template
m
m 5 6 1
8
­2
mm
5 6 1
m m 5 6 1
mm 65 1
8
­2
~100
025
~100 025
mm
0
5 2 0
0 0 2
m m
0 4 0
0 0 4
0
0 6 0
0 0 6
5
0
2
0
0
2
0 8 0
0 0 8
0
0
4
0
0
4
0 0 1
0
0
6
0
0
6
0
0
8
0
0
8
0 0 1
0 9
0 9
P F
0 9
P
90
Toggle bolts
Remote controller
P M
10:
50
0
00
TEM
P
MOD
E
O N
/O
F AN
FF
Manual
:
Screw
Feet
optional
Drain Pipe
Screw cap
Flexible Water
Connectors
Section 2: Safety Precautions
To prevent injury to the users and others and avoid damage to the unit or other property, use the heat pump properly. Read this manual carefully and understand the following information.
The following terms are used throughout this manual and bring attention to the presence of potential hazards or to important information concerning the product:
Indicates an imminently hazardous situation which,
if not avoided, will result in death, serious injury or substantial property damage.
Indicates an imminently hazardous situation which,
if not avoided, will result in death, serious injury or substantial property damage.
Indicates an imminently hazardous situation which,
if not avoided, may result in minor injury or property damage.
Used to notify of special instructions on installation,
operation or maintenance which are important to equipment but not related to personal injury haz­ards.
Code Compliance
Fan coil unit installation must conform to the requirements of the local authority having jurisdiction, or in the absence of such requirements, to the National Board of Fire Underwriters regulations. Fan coil unit meets ETL listing requirement.
All electrical wiring must be in accordance with the National Electrical Code ANSI/NFPA No. 70-latest edition and any additional state or local code requirements. If an external electrical source is utilized, the fan coil unit, when installed, must be electrically grounded.
2
Page 3
Section 3: Specications
3.1 Specication Table
Model UT-87 UT-135 UT-196 UT-246 UT-320
Heating Capacity* BTU/H 8700 13500 19600 24600 32000
Water Flow Rate GPM 1.0 1.5 2.2 2.8 3.5
Pressure Drop PSI 1.5 1.8 3.8 4.0 4.1
Cooling Capacity** TONS 1/4 1/2 3/4 1 1 1/4
Water Flow Rate GPM 0.8 1.5 1.9 2.6 3.3
Pressure Drop PSI 1.6 1.9 4 4.1 4.4
Air Volume CFM 94 188 270 340 381
Noise DB (A) 30 32 37 39 41
Power Supply 120V/1PH/60Hz
Power Input W 12 16 20 24 30
Water In/Out NPT 3/4
Drain INCH 5/8
Length
Net Dimensions
Shipping Dimensions
Net Weight LBS 35 44 53 62 73
Ship Weight LBS 40 51 60 68 79
* Heating: Entering Water Temp. 158°F ** Cooling: Entering Water Temp. 45°F
Width 5 1/8
Height 26 3/8
Length
Width 7-1/8
Height 28-11/16
INCH
INCH
27-5/8 35-3/8 43-5/16 51-1/2 59-1/8
29-1/8 37 44-7/8 52-13/16 60-5/8
3.2 Working Conditions
(1) Heating ambient temperature: 41-84.2°F, Inlet water temperature: 95-158°F.
(2) Cooling ambient temperature: 48.2-95°F, Inlet water temperature: 41-68°F.
3
Page 4
Section 3: Specications (continued)
A
A
3.3 Overall Dimensions (Inches)
Figure 2 Product Model UT-87/135/196/246/320
5-1/8
26-3/8
29-3/16
Figure 3 Product Model UT-87/135/196/246/320
3-3/8
9-1/2
12-1/2
3-1/8
1-5/8
7-5/16
3-5/16
5-1/8
-3/8
-3/16
26
29
Unit Model
A(inch)
UT-87 UT-135 UT-196 UT-246 UT-320
27-1/2
35
-1/2
2
1-5/8
3-3/8
12-1/2
7-5/16
3-5/16
43-3/8
4
51-1/8
59-1/16
Page 5
Section 4: Installation
4.1 Installation Precautions
To ensure that the installation is performed correctly
carefully follow the instructions indicated in this manual. Failure to follow instructions indicated not only can cause malfunctions of the appliance but also void the warranty.
It is important that the electrical installation is made in
accordance with local codes, respects the data indicated in the technical sheet and is correctly earthed.
The appliance must be installed in a position that allows
for routine maintenance, such as lter cleaning.
The system inlet water temperature must not exceed
160°F. Failure to comply can severly damage the unit and will void the warranty.
4.2 Positioning the Unit
Avoid installing the unit in close proximity to:
-positions subject to exposure of direct sunlight
-in proximity to sources of heat
-in damp areas or places with probable contact with water
-in places with oil fumes
-places subject to high frequencies
Make sure that:
-the wall on which the unit is to be installed on is strong enough to support the weight
-the part of the wall being used does not have pipes or electric wires passing through
-is free of obstacles which could interfere with the inlet and outlet air ow
-is preferably an outside perimeter wall to allow the discharge of condensation outside.
4.3 Minimum Clearances
Figure 5 indicates the minimum mounting distances be-
tween the wall-mounted cooler-convector and furniture present in the room.
Figure 5
Removal of Side Panel (Fig. 6)
Dismount the upper grill (Fig. 6 Ref. A) by unscrewing the
xing screws.
Lift the cover (Fig. 6 Ref. B) that protects the screw (Fig.
6 Ref. C) and unscrew it. Move the side panel slightly and lift it out.
Figure 6
A
B
C
E
Wall installation or vertical oor
Using the paper template, trace the position of the wall
(Fig. 7). Use a suitable drill to make the holes with and insert the toggle bolts (2 for each bracket) (Fig. 8 Ref. A); afx the two brackets (Fig. 8 Ref. B).
Figure 7
e in l
k ec h
vel c e
L
m
165m
ole
h
e
at
- 8 Loc
2
The distance from the ce nter of
165m m
locate hole t o the top ed ge of
165mm
0
0
re
a d e
t the space b e tw een two t em
the table re qu ir emen t whe n 025 to 100.
The distance betw een
two template s(mm )
wat
or
f
a
machine is
tween two te mpla tes
irement whe n
t the space b e
the table re qu
Make sure th a
100.
is accordin g to
installing PFP 025 to
plates
The distance betw een
two template s(mm )
Model
0
25
0
0
0
2
040
0
400
060
200
600
080
00
4
800
00
1
600
0
0
8
oor
fl
the o t
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ral
a
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ole
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i p r
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e to th l
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oor
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09 3 0
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P
ine l k
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ev
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2-
Water inlet h ole
without elec trot herm al 3- way v alve
Water inlet h ole
Water outlet hole
Condensatio n dra in ho l
bottom of ma chin e
The
oca
o
h e t
le
e
Fold 90 degr ee al ong t his l ine
90
The distance from the ce nter of locate hole t o the top ed ge of
machine is 16 5mm
Make sure th a
according t o is installing PFP
Model
25
0
40
0
060
08
10
v r
se
Re
3.54 inch
0.79 inch
0.79 inch
15.7 5inch
5.51 inch
Figure 8
A
B
5
Page 6
Section 4: Installation (continued)
4.3a Floor Installation
If installing the unit on the oor, the footing should be mounted (Feet shipped loose as optional equipment): First, lay down the unit and match up the screw holes (Ref. Fig. 10 Item A/B/C/D), nally apply four screws to each side to afx the feet. (See Fig. 9 and Fig. 10).
Figure 9
Figure 10
A
B
D
C
6
Page 7
Section 4: Installation (continued)
fig.8
Do not over-tighten the screws so that the brackets can be adjusted with a spirit level (Fig. 11).
The fully tighten the four screws to block the two brackets.
Mount the unit, checking that it ts correctly onto the brackets and checking that it is stable (Fig. 12).
Figure 11
4.4 Water Connections
Refer to Fig. 13 and Fig. 14 to connect the inlet and outlet
lines.
Figure 13 shows optional 3-way valve.
Piping system should be clean.
Insulate the lines after making the connections.
Figure 12
Y type lter should be installed in the water inlet of
the unit.
Air release valve should be installed on top of the
hydraulic lines to avoid air retention.
Figure 13
Water outlet
with 3-way valve (optional)
Water inlet
with 3-way valve
Figure 14
Water outlet
Water inlet
7
Page 8
Section 4: Installation (continued)
Flexible water connector
Flexible water connector
Flexible water connector
Flexible water connector
Flexible water connector
Connection methods for exible water connectors
Figure 15 Connecting method I with valve (optional)
Flexible water connector water outlet
Flexible water connector water inlet
Figure 16 Connecting method II with valve (optional)
Flexible water connector
outlet
water
water
inlet
Figure 17 Connecting method I without valve
water outlet
inlet
water
Figure 18 Connecting method II without valve
water
outlet
water
inlet
8
Page 9
Section 4: Installation (continued)
4.5 Condensate Discharge
When mounting the condensation discharge device,
connect to the condensate collection tray discharge union (Fig. 19 Ref. C) a pipe for the outow of the liquid (Fig. 19 Ref. B) blocking it inadequately. The condensate discharge network must be suitably sized (minimum inside pipe diameter 5/8").
If the condensation needs to be discharged into a
container, it must be open to the atmosphere and the tube must not be immerged in water to avoid problems of adhesiveness and counter-pressure that would interfere with the normal outow.
4.6 Evacuating air while lling the system
If there is no electric power and the thermo-valve has
already been powered use the special cap to press the valve stopper to open it.
Start lling by slowly opening the water system lling tap.
Use a screwdriver to unscrew the side air vent valve (Fig. 20 Ref. A). When water starts coming out of the air vent of the appliance, close them and continue lling until each reaching the nominal value for the system.
Check the hydraulic seal of the gaskets.
It is advisable to repeat these operations after the appliance
has been running for a few hours and periodically check the pressure of the system.
Figure 19
A
B
C
Figure 20
A
A
9
Page 10
Section 5: Start-Up and Operation
5.1 Control Functionality
(Orange)low fan speed indicator light
(Yellow)medium fan speed indicator light
(Blue)high fan speed indicator light
HIGH LOWMID
M
Cooling indicator
HEATCOOL
light green
Heating indicator light red
About buttons:
ON/OFF BUTTON. Pressing this button will start up or shut down the unit.
Press this button and select the mode you want set:
M
Cooling mode: cooling indicator light stays on (green)
Heating mode: heating indicator light stays on (red)
Automatic mode: cooling indicator light and heating indicator light ashes in turn
Ventilating mode: cooling and heating indicator lights are off, the fan indicator light stays on according to the chosen fan speed
Dehumidifying mode: cooling indicator light stays on for 2 seconds and off for 1 second
Note: Changes of mode can only be done on main interface.
Press this button to set the fan speed
High fan speed: high fan speed indicator light stays on (blue)
Medium fan speed: medium speed indicator light stays on (yellow)
Low fan speed: low speed indicator light stays on (orange)
Automatic: high fan speed indicator light, medium fan speed indicator light and low fan speed indicator light ashes in turn
Note: Changes of fan speed can only be done on main interface. You cannot choose the automatic fan
speed when in ventilating mode. When in dehumidifying mode, the fan speed is xed at low speed.
Check the set temperature of unit by pressing this button once.
Increase the set temperature by pressing this button again.
Check the set temperature of unit by pressing this button once.
Decrease the set temperature by pressing this button again.
10
Page 11
Section 5: Start-Up and Operation (continued)
Indoor ambient temperature
5.2 Temperature Setting
When on the main interface of heating, cooling and
automatic mode, you can press or once to check the set temperature. Press or again to increase or decrease the set temperature. Press , or ON/OFF button to change mode, fan speed or shut down the unit and save settings.
or is invalid when the unit is in ventilating mode or
dehumidifying mode.
M
HIGH LOWMID
Press or to check the setting temperature of current mode.
HEATCOOL
M
Set temperature in heating mode
HIGH LOWMID
Press or to set the setting temperature of current mode.
HEATCOOL
M
11
Page 12
Section 5: Start-Up and Operation (continued)
Set temperature in heating mode
Press to save settings and change modes of the unit.
M
Press to save settings and change fan speed.
HIGH LOWMID
M
System will save user's
HEATCOOL
setting and return back to main interface if there is no operation on buttons in 5s.
Press switch button to save settings and shut down the unit.
HIGH LOWMID
M
HEATCOOL
HIGH LOWMID
M
HEATCOOL
HIGH LOWMID
M
HEATCOOL
HIGH LOWMID
HEATCOOL
M
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Page 13
Section 5: Start-Up and Operation (continued)
Ventilation Mode
MO DE
FA N
5.3 Using the Remote Control
Dehumidification Mode
Cooling Mode
Signal Emission
Wind Speed
Wind Direction
Time V alue
POWER ON/OFF
Mode Switch
Time Regulation
Wind Direction Regulating Manually
Wind Direction Regulating Automatically
LED Screen Light Up or Not
Celsius Fahrenheit Switch
Auto Mode
/
AU TO
Heating Mode
Sleeping Function
Temperature
AM PM
TIME OFFTIME ON
Time Off
Wind Speed Regulation
Timing Start-Up
Fast Cool
Fast Heat
Timing Shut-Down
Set the Sleeping Function
Low Wind Speed
Medium Wind Speed
High Wind Speed
POWER ON/OFF
Press this key to start up or shut down the unit
Mode Switch
Press this key to switch the mode among Auto, Cooling, Dehumidifying, Ventilating and Heating.
Fan Speed
Press this key to switch the fan speed among High, Medium, Low and Auto.
Press this button to increase the set value.
Press this button to decrease the set value.
Take out the batteries if you do not use the remote control for a long period of time. Take out the batteries for 35
minutes if there is a failure in the program of the remote controller. After 35 minutes, replace the batteries and the remote control should resume operation.
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Section 5: Start-Up and Operation (continued)
FA N
Functioning of “F.Cool” and “F.Heat”
By pressing the key “F.Cool”, the system will automatically
set to the cooling mode with high fan speed.
By pressing the key “F.Heat”, the system will automatically
set to the heating mode with high fan speed.
Time Setting
Press and hold the key
then you can adjust the current time value by press the key “+” or “-“. To save the setting above, press the key again.
Timing Start-Up or Timing Shut-Down
TIME ON/1 One hour after setting Timing Start-Up,
TIME OFF/1 One hour after setting Timing Shut-Down,
The range of timing is from 1 hour to 11 hours. If the
Sleep Function
(1) To start or cancel the sleep function, please press the
(2) The sleep function can only be set in the heating or
This key is available only when the unit is POWER
OFF, with no interruption of power supply.
the unit will automatically start up. The number shown indicates amount of hours prior to start up.
This key is available when the unit is POWER ON.
the unit will automatically shut down.
setting value is over 11 hours, the time setting will be cancelled.
key .
cooling mode.
until the time value ashes,
(3) When the sleep function is activated, the icon will
be shown at the top right corner of the LCD screen on the remote. Meanwhile, the “TIME OFF” and “7” will be shown at the lower right corner of the LCD screen. This means the unit will automatically shut down 7 hours after the setting. To change the timing number or to cancel the timing function, press the key .
(4) 1 hour after setting the sleep function, the fan speed
will automatically change to the low fan speed. To change the fan speed press
(5) 2 hours after setting the sleep function in the cooling
mode, the set temperature will increase 1°C or about 2°F per hour.
(6) 3 hours after setting the sleep function in the heating
mode, the set temperature will decrease 1°C or about 2°F per hour.
Switch to Celsius or Fahrenheit
Press the key.
LED Screen Light Up or Not
To illuminate or shut off the LED Screen press the key
.
5.4 Adjustable Parameters
Setting Default Cooling temperature 75.2°F Heating temperature 82.4°F Automatic setting temperature 71.6°F
.
14
Page 15
Section 6: Maintenance and Trouble Shooting
6.1 Maintenance
Cut off power supply before cleaning or maintaining the unit.
To guarantee reliable service and comfort, it is suggested to maintain and clean the unit every 6 months.
Take the following steps to clean up the lter regularly:
(1) Lift the grill (A) upward (Fig. 21), then pull out the grill (Fig. 22).
(2) Remove the grill (Fig. 23 and Fig. 24) and take out lter (Fig. 25), then wash the lter with water (Fig. 26).
Figure 22 Figure 21
A
Figure 24 Figure 23
Figure 26 Figure 25
15
Page 16
Section 6: Maintenance and Trouble Shooting (continued)
(3) Set the lter net and the air return grill to the original place. (Fig. 27).
(4) Clean up the outer unit with a soft, damp rag (Fig. 28). To protect the paint-coat of the unit, do not use a rough sponge or
corrosive detergent.
Figure 28 Figure 27
6.2 Trouble Shooting
Malfunction Code Cause Measures
Indoor ambient temperature sensor P4 Ambient temperature sensor is
in open circuit or short circuit
Coil temperature sensor P5 Coil temperature sensor is in
open circuit or short circuit
Motor feedback signal E0 Feedback wire is not inserted
well or Fan motor failure
Check or replace the ambient temperature sensor
Check or replace the coil temperature sensor
Check the feedback wire or replace the motor
16
Page 17
Section 7: Wiring
7.1 Networking Wiring Diagram
MD1001
+12V NET GND
MD1001
+12V NET GND
MD1001
+12V NET GND
controller
Heat Pump
blue
KYIN
GND
yellow
MD1001 Electrical Control
Module of Vertical
Water Fa n Coil
+12V NET GND
NET communication
or on-line
KYIN
Remote on/ Off Signal
Input
GND
Grounding
Port
7.2 PCB I/O port
14
5
MD1001
CN2
TEMP1
NET1
CN1
N
OUT1
LN
OUT2
PROG1
17
Page 18
7.3 Wire Connection
Section 7: Wiring (continued)
Ambient Temperature
AT CT
Coil Temperature
EV: Electromagnetic Valve
SS
BLU
CT
AT
FM
5K
t
5K
t
FM Fan Motor SS
Sensitive Switch
TC Transformer
MD1001
14
Controller
RED
BLK
WHT
YEL
BLU
BLU
BLK
WHT
RED
CN2
TEMP
WHT
CN7
N L
BLK
OUT1
NET
OUT2
L
L
N
Y/G
N
N
TC
ORG
24V
ORG
EV
TO POWER SUPPLY
110- 120V~/60Hz
Signal Meaning
CN2 DC Fan Motor
OUT2* Output without connecting power, dry contact
CN1 To wire controller (LED)
PROG1 Program burn
TEMP1 To ambient and coil temperature
OUT1 To electromagnetic valve
L Live wire
N Neutral wire
NET1 Communicate or On-line
*End switch to energy source
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Page 19
Limited Warranty
ThinWall Fan Coil
The Manufacturer warrants to the original owner at the original installation site that the Product will be free from defects in material or workmanship for a period not to exceed ve (5) years from startup. If upon examination by the Manufacturer the Product is shown to have a defect in material or workmanship during the warranty period, the Manufacturer will repair or replace, at its option, that part of the Product which is shown to be defective. This limited warranty does not apply:
(a) if the Product has been subjected to misuse or neglect, has been
accidentally or intentionally damaged, has not been installed, maintained or operated in accordance with the furnished written instructions, or has been altered or modied in any way.
(b) to any expenses, including labor or material, incurred during removal
or reinstallation of the Product.
(c) to any workmanship of the installer of the Product.
This limited warranty is conditional upon:
(a) shipment, to the Manufacturer, of that part of the Product thought to
be defective. Goods can only be returned with prior written approval from the Manufacturer. All returns must be freight prepaid.
(b) determination, in the reasonable opinion of the Manufacturer, that
there exists a defect in material or workmanship.
Terms and Conditions of Sale
Ordering
Send or fax all orders ($50.00 minimum billing) to:
Mestek 260 North Elm Street Westeld, MA 01085 Tel. (413) 564-5530 Fax (413) 564-5815
Prices
Published trade prices in effect at time of receipt of order at our ofce are rm provided the complete order is released by credit for fabrication and shipment.
Terms
Payment terms are 2% 15 Prox. Net 16th. Prepaid freight or cartage charges paid by us are not subject to cash discount.
Taxes
The prices listed herein exclude Federal, State, or Municipal Tax applicable to the transaction. Such taxes, where applicable to the transaction, should be paid directly to the governing authority by the purchaser.
Valid Orders
An order is not valid until acknowledged by the Manufacturer.
Repair or replacement of any part under this Limited Warranty shall not extend the duration of the warranty with respect to such repaired or replaced part beyond the stated warranty period.
THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES,
EITHER EXPRESS OR IMPLIED, AND ALL SUCH OTHER WARRANTIES, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED AND EXCLUDED FROM THIS LIMITED WARRANTY. IN NO EVENT SHALL THE MANUFACTURER BE LIABLE IN ANY WAY FOR ANY CONSEQUENTIAL, SPECIAL, OR INCIDENTAL
DAMAGES OF ANY NATURE WHATSOEVER, OR FOR ANY AMOUNTS
IN EXCESS OF THE SELLING PRICE OF THE PRODUCT OR ANY PARTS THEREOF FOUND TO BE DEFECTIVE. THIS LIMITED WARRANTY GIVES THE ORIGINAL OWNER OF THE PRODUCT SPECIFIC LEGAL
RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY
BY EACH JURISDICTION.
The responsibility of this Company ceases upon delivery of goods in good order to transportation companies. All orders are accepted subject to delays on account of government requirements, strikes, accidents, or other causes beyond our control.
Minimum Orders
Orders with an invoice of less than $50.00 will be invoiced at $50.00.
Returned Goods
Goods must not be returned except by written permission, from the factory, and when so returned will be accepted only as stated in the following conditions:
1. Special material is not subject to return.
2. All transportation charges for returned goods must be prepaid by the shipper.
3. Standard catalogued products may be returned upon written permission. After inspection at the factory, if they are found to be in good condition they will be accepted for credit, subject to a 25% handling charge, plus inbound and outbound freight.
4. No goods will be accepted for return more than 6 months after shipment.
Freight Terms
Within U.S.: less than $30,000.00 net: F.O.B., Farmville, North Carolina, freight not allowed.
$30,000.00 net or higher: full freight allowed, except to Alaska and Hawaii.
Claims
As all goods are shipped at buyer’s risk they should be examined carefully before signing transportation delivery receipts. If transportation company tenders delivery of goods in bad order, buyer should insist on transportation agent making notation of conditions on delivery receipt and request an inspection within 48 hours, thus enabling buyer to secure prompt payment of transportation claims led by him for value of damaged material.
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IN UNITED STATES: 260 NORTH ELM ST. WESTFIELD, MA 01085 800-465-8558 / FAX (413) 564-5815
IN CANADA: 7555 TRANMERE DRIVE, MISSISSAUGA, ONTARIO, L5S 1L4 (905) 670-5888 / FAX (905) 670-5782
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