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2
MERU NETWORKS, INC.
Limited Product Warranty
This Limited Product Warranty applies to the original end-user customer of the Meru product
which you purchased for your own use, and not for resale (“Product”), from Meru Networks,
Inc. (“Meru”) or its authorized reseller (“Reseller”).
Limited Warranties
• One-year limited hardware warranty: Meru warrants to you that Meru hardware (other than
Third Party Products as described below) will be free from defects in materials and workmanship for a one-year period after the date of delivery of the applicable product to you
from Meru or its Reseller (the “Hardware Warranty Period”). If Meru receives written notice
from you of such defects during the Hardware Warranty Period, Meru will, at its option,
either repair or replace Meru hardware that Meru determines to be defective. Replacement
products may be remanufactured units, and will be warranted for the remainder of the original Hardware Warranty Period, or if greater, for thirty days from delivery of such replacement. Should Meru be unable to repair or replace the Meru hardware, Meru (or its Reseller,
as applicable) will refund to you the purchase price of the Product.
• 90-Day Limited Software Warranty: Meru warrants to you that, for a 90-day period after the
date of delivery of the applicable product to you from Meru or its Reseller (the “Software
Warranty Period”), when properly installed and used, (a) the media on which the Meru software is provided will be free from defects in materials or workmanship; and (b) the Meru
software will substantially conform to the functional specifications in the applicable documentation. If Meru receives written notice from you of a b reach of this warranty during the
Software Warranty Period and is able to reproduce the defect, Meru will, at its option, either
repair or replace the defective Meru software. Should Meru be unable to repair or replace
the Meru software, Meru (or its Reseller, as applicable) will refund to you the purchase price
of the Product.
Exclusions
The warranty on the Product shall not apply to defects resulting from the following:
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• Alteration or modification of the Product in any way, including without limitation configura-
tion with software or components other than those supplied by Meru or integration with
parts other than those supplied by Meru.
• Abuse, damage or otherwise being subjected to proble ms ca used by neg ligence or misap-
plication (including without limitation improper or inad equate maintenance or calibration),
relocation of the products (including without limitation damage caused by use of other than
Meru shipping containers), or use of the products other than as specified in the applicable
Meru product documentation (including without limitation incompatible operating envi ronments and systems), or improper site preparation or maintenance.
• Damage as a result of accidents, extreme power surge, extreme electromagnetic field, acts
of nature or other causes beyond the control of Meru .
• Use of the Product with software, interfacing, parts or supplies not supplied by Meru.
The warranty on the Product does not apply if the Product is sold, or in the case of software,
licensed, for free for evaluation or demonstration purposes.
Meru expressly disclaims any warranty or obligation to support the Product for all operating
environments – for example, as illustration and not limitation, Meru does not warrant or ensure
interoperability of the Product with future telecommunication systems or other future software
or hardware.
You understand and acknowledge that the Products may generate, use or radiate radio frequency energy and may interfere with radio communications and/or radio and television
receptions if is not used and/or installed in accordance with the documentation for such products. WHILE MERU USES COMMERCIALLY REASONABLE EFFORTS TO ENSURE COMPLIANCE OF THE PRODUCTS WITH APPLICABLE UNITED STATES FEDERAL
COMMUNICATIONS COMMISSION AND PROTECT AGAINST HARMFUL INTERFERENCES, YOU ACKNOWLEDGE AND AGREE THAT INTERFERENCES WITH RADIO COMMUNICATIONS AND/OR RADIO AND TELEVISION RECEPTIONS MAY OCCUR AND THAT
MERU WILL NOT BE LIABLE FOR ANY DAMAGES OR INCONVENIENCE BASED ON
SUCH INTERFERENCES.
Third Party Products - The above Limited Warranties are exclusive of products manufactured by third parties (“Third Party Products”). If such third party manufacturer provides a separate warranty with respect to the Third Party Product, Meru will include such warranty in the
packaging of the Meru Product.
Return procedures
To obtain warranty service you must: (a) obtain a return materials authorization number
(“RMA#”) from Meru by contacting rmaadmin@merunetworks.com, and (b) deliver the Product, in accordance with the instructions provided by Meru, along with proof of purchase in the
form of a copy of the bill of sale including the Product’s serial number, contact information,
RMA# and detailed description of the defect, in either it s origin al pa ckage or p ackaging providing the Product with a degree of protection equivalent to that of the original packaging, to Meru
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at the address below. You agree to obtain adequate insurance to cover loss or damage to the
Product during shipment.
If you obtain an RMA# and return the defective Product as described above, Meru will pay the
cost of returning the Product to Meru. Otherwise, you agree to bear such cost, and prior to
receipt by Meru, you assume risk of any loss or damage to the Product. Meru is responsible
for the cost of return shipment to you if the Meru Product is defective.
Returned products which are found by Meru to be not defective, returned out-of-warranty or
otherwise ineligible for warranty service will be repaired or replaced at Meru’s standard
charges and shipped back to you at your expense.
At Meru’s sole option, Meru may perform repair service on the Product at your facility, a nd you
agree to provide Meru with all reasonable access to such facility and the Product, as required
by Meru. On-site repair service may be available and is governed by the specific terms of your
purchase.
All replaced parts, whether under warranty or not, are the property of Meru.
Warranty limitations
THE WARRANTIES SET FORTH ABOVE ARE EXCLUSIVE AND NO OTHER WARRANTY,
WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED BY MERU, TO THE MAXIMUM EXTENT PERMITTED BY LAW. THERE ARE NO OTHER WARRANTIES RESPECTING THE PRODUCT AND DOCUMENTATION AND SERVICES PROVIDED UNDER THIS
AGREEMENT, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF DESIGN, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE (EVEN IF MERU HAS BEEN
INFORMED OF SUCH PURPOSE), TITLE OR AGAINST INFRINGEMENT OF THIRD
PARTY RIGHTS. IF ANY IMPLIED WARRANTY CANNOT BE DISCLAIMED UNDER APPLICABLE LAW, THEN SUCH IMPLIED WARRANTY SHALL BE LIMITED IN DURATION TO
THE HARDWARE AND SOFTWARE WARRANTY PERIODS DESCRIBED ABOVE.
NO AGENT OF MERU IS AUTHORIZED TO ALTER OR EXCEED THE WARRANTY OBLIGATIONS OF MERU.
MERU SPECIFICALLY DOES NOT WARRANT THAT THE MERU SOFTWARE WILL BE
ERROR FREE OR OPERATE WITHOUT INTERRUPTION.
THE REMEDIES IN THIS LIMITED PRODUCT WARRAN TY ARE YOUR SOLE AND EXCLUSIVE REMEDIES, AND MERU’S SOLE AND EXCLUSIVE LIABILITY, FOR BREACH OF THE
HARDWARE OR SOFTWARE WARRANTY SET FORTH ABOVE.
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Limitations of Liability
You acknowledge and agree that the consideration which you paid to Meru does not include
any consideration by Meru of the risk of consequential, indirect or incidental damages which
may arise in connection with your use of, or inability to use, the Product. THUS, MERU AND
ITS RESELLER WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST BUSINESS, LOST DATA, LOSS OF USE, OR COST OF COVER INCURRED BY
YOU ARISING OUT OF OR RELATED TO YOUR PURCHASE OR USE OF, OR INABILITY
TO USE, THIS PRODUCT OR THE SERVICES, UNDER ANY THEORY OF LIABILITY,
WHETHER IN AN ACTION IN CONTRACT, STRICT LIABILITY, TORT (INCLUDING NEGLIGENCE) OR OTHER LEGAL OR EQUITABLE THEORY, EVEN IF MERU OR ITS RESELLER
KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY
EVENT, THE CUMULATIVE LIABILITY OF MERU OR ITS RESELLER FOR ALL CLAIMS
WHATSOEVER RELATED TO THE PRODUCT OR THE SERVICE WILL NOT EXCEED THE
PRICE YOU PAID FOR THE PRODUCT OR SERVICES GIVING RISE TO SUCH CLAIMS.
THE LIMITATIONS SET FORTH HEREIN ARE INTENDED TO LIMIT THE LIABILITY OF
MERU AND ITS RESELLERS AND SHALL APPLY NOTWITHSTA NDING ANY FAILURE OF
ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
The jurisdiction applicable to you may not allow the limitations of liability or damages set forth
above, in which case such limitation shall only apply to you to the extent permitted in such
jurisdiction.
Additional Information
This Limited Product Warranty shall be governed by and construed in accordance with the
laws of the State of California, U.S.A., excl usive of it s conflict of laws princip les. The U.N. C onvention on Contracts for the International Sale of Goods shall not apply.
This Limited Product Warranty is the entire and exclusive agreement between you and Meru
with respect to its subject matter, and any modification or waiver of any provision of this statement is not effective unless expressly set forth in writing by an authorized representative of
Meru.
All inquiries or claims made under this Limited Product Warranty must be sent to Meru at the
following address:
Meru Networks Inc.,
894 Ross Drive, CA 94087, USA
Tel: 408-215-5300
Fax: 408-215-5301
Email: support@merunetworks.com
The OAP832e Access Point is a dual radio, and single band 3x3 3-stream 802.11ac access
point designed for data, voice, and video applications in enterprise class deployments.
Features
• Supported by System Director versions 6.0 and greater.
• Supports 80-MHz channel-bonding (VHT80) in 5.x GHz band with IEEE Std 802.11ac. 80-
MHz channel-bonding (VHT80) combines four 20-MHz channels into a single 80-MHz
channels for increasing bandwidth.
• Supports Plug and Play deployment.
• Supports multi-layered security including Enterprise WPA2 features such as automatic traf-
fic inspection.
• Powered by either a standard IEEE 802.3at or 4-pair IEEE 802.3at PoE switches or PoE
injectors.
• Supports channel span architecture that requires no channel planning or configuration.
• Supports wired stations via the secondary Ethernet interface.
• Provides pre-pack PHY data rate up to 1.3 Gbps per radio at IEEE Std 802.11ac with
MCS9/QAM-256 mode.
IEEE Std 802.11ac in OAP832e
The OAP832e series is capable of op erating in the IEEE Std 802.11ac mode, which is capa ble
for theoretical throughput rates up to 1.3 Gbps per radio. IEEE Std 802.11ac is applied only on
the 5 GHz band, and its higher throughput levels require the use of 80 MHz wide channels.
When a radio on OAP832e is configured for IEEE Std 802.11ac operation, it is automatically
set to operate on the 5 GHz band. By default, the radio 1 is set to operate on the 2.4 GHz
band (Channel 6, 20 MHz channel width) to support IEEE Std 802.11b/g/n clients and radio 2
is configured for IEEE Std 802.11ac on 5 GHz (Primary Channel 36 with 80 MHz channel
width).
IEEE Std 802.11ac in OAP832e1
With backward compatibility, OAP832e’s Radio 2 supports either IEEE 802.11a or IEEE
802.11a/n clients.
Installation Location
OAP832e supports wall and pole mounts. OAP832e should be mounted in a location that
meets the following conditions:
• Unobstructed access to stations - - relatively unobstructed access to the stations the AP
serves. Select a location with minimal physical obstructions between the AP and the wire-
less stations.
• Access to power - access to a Power over Ethernet (PoE) connection to the network
switch servicing the controller.
• Capacity Planning - OAP832e is capable of associating up to 128 clients per radio or 256
clients per system. For optimum performance, Meru Networks recommend planning up to
50 clients per radio for a mixed WLAN voice, video, and data. Users can, however, achieve
higher client capacity in a data traffic only environment. Refer to the Meru Deployment
Guides on the support site for more information.
• Place APs about 80 feet apart.
• Do not install APs near metal objects, such as heating ducts, metal doors, or electric ser-
vice panels.
• If you install an OAP832e on a pole, its coverage will be a half spherical shape. Mounting
two OAP832e's (back to back) on a poll does not provide full coverage (spherical shape).
This could potentially interfere with each other resulting in poor coverage
Safety Precautions
IMPORTANT—Read and follow the regulatory instru ctio ns in Append ix B before inst all ing and
operating this product.
This product is intended to be supplied by an 802.3at or 4-pair 802.3at Power over Ethernet connection
only.
Power Requirements
• Power Input, PoE (Power over Ethernet) PD complies with 802.3at or 4-pair 802.3at.
Installation Location2
• The PoE PD IN design complies with IEEE802.3-2012 Clause 33.3 Powered Devices and
Clause 33.4 applicable to PD and Annex 33A.2. The PoE is designed as a Class 4 PD.
Power Output, PoE (Power over Ethernet) PSE
• Supports PoE PSE Out upto 15.4W.
• Complies with IEEE802.3-2012 Clause 33.2 Power Sourcing Equipment and Clause 33.4
applicable to PSE and Annex 33A.1.
Power Requirements3
Power Requirements4
2Installing OAP832e
In addition to the hardware supplied by Meru Networks, you will need the following:
• Antennas (sold separately)
• RF coaxial cable to connect the antennas to the OAP832e
• Drill (if wall-mounting)
• Crescent wrench
• Outdoor CAT5 Ethernet cable—Cable type CMX
•Size 22 (American Wire Gauge) with a 3.8mm gap
•Size 24 (AWG) with a 3mm gap
The Ethernet cable must be run through the OAP832e’s water-tight input port, which is provided in the
package. This will ensure a waterproof seal around the connection. Follow the instructions listed later in
this chapter to properly install the cable.
Power Requirements
The OAP832e does not ship with a power adapter, and as such, must be powered by a PoE
device. In order to ensure that both radios on the AP are active, it must be plugged into an
802.3at power source. In order to ensure that both radios on the AP are active and PSE OUT
is supplying power, it must be plugged into a 4-pair 802.3at power source.
Assembling the Waterproof Ethernet
Connector
The OAP832e ships with two separate Ethernet connectors that must be disassembled in
order to run a cable through it. Once tightened and connected to the AP itself, these connectors will ensure a waterproof seal for the AP.
To run an Ethernet cable through the waterproof connector:
Assembling the Waterproof Ethernet Connector5
Unscrew the two main components of the connector.
1.
2. Remove the insert from the larger portion of the connector. This should be a rubber cas-
ing surrounded by a plastic shell. Both the plastic shell and the rubber casing should have
a slit along one side, allowing them to be opened up in order to inse rt the cabl e.
3. Prior to attaching the rubber casing to the cable, run the cable through the smaller portion
of the original two-part enclosure. Be sure to run the cable through the smaller opening (at
the top of the plastic component) so that the head of the cable goes towards the AP. (Note
that this step can be done after the rest of the connector has been assembled, but it can
be difficult to do so when deploying long cables, so it's best to do it here instead.)
4. Run the Ethernet cable through the slit in the rubber casing and ensure that the casing
wraps firmly around the cable. The Ethernet connector at the end of the cable should be
on the larger side of the rubber casing.
5. Replace the larger plastic component (the one that has threading on both ends) such that
it fits around the rubber casing with the plastic shell. The portion of the componen t with a
large rubber washer should be facing the end of the Ethernet cable (which wil l be con-
nected to the AP).
6. Connect the Ethernet cable to the port on the AP and screw the plastic threading in place.
This should be tightened firmly, but should not require excessive force.
7. Finally, screw the last plastic portion to the top of the threading. Again, tighten this firmly,
but not excessively. The gap between the top cap and the base of the threading compo-
nent should be 3mm when using a 24AWG cable or 3.8mm when using a 22AWG cable.
Now that the Ethernet cable connection has been fully assembled, the AP is ready to be
deployed.
Installing the Access Point
Selecting a Location
When you plan the OAP832e physical configuration, include the elements shown in Figure 1
on page 7
Installing the Access Point6
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