LIMITED WARRANTY
Merlin Products are covered by a limited one-year warranty policy. If
the product suffers from a manufacturing defect, the customer will
receive a replacement if claimed within 15 days of the purchase
date. Otherwise, the product will be inspected for possible repair
options. The product will either be repaired and returned free of
charge, or replaced. All repair services past the one-year warranty
period will be charged for any repairs that need to be made.
If the client is located outside the UAE, or is otherwise unable to
personally deliver the defective product to our service center or
retail outlets, he/she may send it via post at his/her own cost. The
repaired/replaced product will then be returned to the client via
courier mail at Merlin’s cost, as long as the warranty period is still
active.
Important: This limited warranty DOES NOT COVER normal wear and
tear, accidents, damage during transit, misuse, abuse or neglect.
Attempting to disassemble the unit will render the warranty null and
void.
20) Click on the “Facebook” icon to allow access to your Facebook
account for live streaming.
21) Click on the “Live Account” option to login to your YouTube account
for enabling live streaming.
22) To start a live stream, click the “Live” option at the top-left corner
of the app main screen and select a streaming platform.
23) Enter the stream title, select the resolution and privacy option for
the stream, and then click on “Start Live Stream”.
Note: If the app asks for permissions, click on Allow to proceed.
24) Once the live stream has started, you can share it via multiple
channels such as WhatsApp, Facebook or Gmail.
2
We hope you enjoy the quality of Merlin Digital product.
Please take out a few minutes to register your product at merlin-digital.com/register to avail:
• Special discounts and promotions on other Merlin products
• Exclusive information on new products and innovations
• Reminders about product firmware downloads, updates and upgrades
• Competitions and exciting giveaways
To learn more about Merlin products visit our site at: www-merlin-digital.com or
like our Facebook page on facbook.com/merlin.digital.gadgets
For enquiries and information call our toll free number 800-MERLIN (Sat-Thu, 9 am - 6 pm)
Contact our support staff for troubleshooting and any other enquiries relating to
your Merlin product by sending an email at support@merlin-digital.com
and your issue will be resolved within 48 hours.
REGISTER
for exclusive
product releases
and future
prize drawings!
REGISTER
NOW
Mazaya Centre
Burj Khalifa
Safest Way
Super Market
Business Bay
Metro Station
Burj Khalifa/Dubai Mall
Metro Station
To Abu Dhabi
PET
ZONE
Parking
Entrance from back side
SERVICE CENTER MAP
Al Thouraya Building
SHEIKH ZAYED ROAD
For a complete list of our worldwide locations,
visit http://merlin-digital.com/contacts
Maintenance
1) Do not pour water or other liquids on the device. It is NOT
waterproof.
2) Do not drop the device or place heavy objects on it.
3) Disassembling the device will void warranty. It has no
user-serviceable parts.
4) Do not use the device in extreme environments.
5) Avoid scratching the lenses as it may adversely affect picture and
video quality.
FAQ
Q) I cannot see real-time footage from the camera in the app.
A) Ensure that you’ve properly connected the camera to your
smartphone. If the problem persists, remove and reattach the camera
to your phone.
Q) How do I change the resolution of the camera?
A) You can access this from the “Settings” menu at the top-right
corner of the main app screen.
Q) How do I share my livestream with friends?
A) Once live stream has started, click on the “Share” option to share
the livestream link with friends via WhatsApp, Facebook, Gmail or other
options.
Q) Do I need to add meta tags to the video or images before
uploading them?
A) All meta tags will be added automatically via the app depending on
the platform you choose to share your media on.