Merlin SilentDrive MR850EVO, QuietDrive MR650EVO, Overdrive Installation Manual

Rolling Garage Door Opener

Installation and Operating Instructions

Owners Copy: Please keep these instructions for future reference

This manual contains IMPORTANT SAFETY information

DO NOT PROCEED WITH THE INSTALLATION BEFORE READING THOROUGHLY

gomerlin.com.au
gomerlin.co.nz

MR850EVO

MR650EVO

1

CONTENTS PAGE

SAFETY INSTRUCTIONS . . . . . . . .1

CARTON INVENTORY . . . . . . . . . .2

TOOLS REQUIRED . . . . . . . . . . . .2

DOOR REQUIREMENTS . . . . . . . .2

PREPARE & TEST THE DOOR . .3-4

INSTALLATION . . . . . . . . . . . . . .5-6

CONNECT ELECTRIC POWER . . .6

ADJUSTMENT . . . . . . . . . . . . . . .7-8

INSTALL THE PROTECTOR

SYSTEM . . . . . . . . . . . . . . . . . . . . .9

WIRELESS PROGRAMMING .10-11

BATTERY BACK UP UNIT . . . .12-13

MAINTAINING YOUR OPENER . . 14

CARE OF YOUR OPENER . . . . . 14

OPERATION OF YOUR OPENER 14

SPECIFICATION . . . . . . . . . . . . . .14

ACCESSORIES & WIRING . . . . . .15

SPECIAL FEATURES . . . . . . . . . .16

SPARE PARTS . . . . . . . . . . . . . . .15

DIAGNOSTIC CHART . . . . . . .18-19

TROUBLESHOOTING . . . . . . . . .20

WARRANTY . . . . . . . . . . . . . . . . .22

The opener must not be used on a wicket
door (door within a door).

The Protector SystemTMmust be used for all
installations where the closing force as
measured on the bottom of the door is over
400 N (40 kgf). Excessive force will interfere

with the proper operation of the safety reverse
system or damage the garage door.

After installation, ensure that the parts of
the door do not extend over public
footpaths or roads.

Install the wireless wall control (or any
additional wall control) in a location where

the garage door is visible away from
moving parts, at a height of at least 1.5 m
and out of the reach of children. Do not
allow children to operate push button(s) or
transmitter(s). Serious personal injury from a

closing garage door may result from misuse of
the opener.

Permanently fasten the Warning Labels in
prominent places, adjacent to wall controls

and manual release mechanisms as a
reminder of safe operating procedures.

Activate opener only when the door is in
full view, free of obstructions and the
opener is properly adjusted. No one should
enter or leave the garage while the door is
in motion.

Do not allow children to play near the door,
or with door controls.

If the supply cord is damaged, it must be replaced
by the manufacturer, its service agent or similarly
qualified persons in order to avoid hazard.

Disconnect electric power and battery to
the garage door opener before making
repairs or removing covers.

KEEP THESE INSTRUCTIONS

WARNING

•

Failureto complywiththefollowinginstructionsmayresultinseriouspersonalinjuryorpropertydamage.

• Read and follow all instructions carefully.

• The garage door opener is designed and tested to offer safe service provided it is installed and
operated in strict accordance with the instructions in this manual.

T

hese safety alert symbols mean WARNING : A possible risk to personal safety or

property damage exists.

NOTE: If your garage has no service entrance door, a CM1702 or DMK1 outside quick release must be installed.
This accessory allows manual operation of the garage door from outside in case of power failure.

K

eep garage door balanced. Do not let the

g

arage door opener compensate for a binding or

s

ticking garage door. Sticking, binding or
unbalanced doors must be repaired before
installing this opener.

Do not wear rings, watches or loose clothing

while installing or servicing a garage door opener.
Wear gloves and suitable protective clothing
where appropriate.

Frequently examine the door installation, in
particular cable, springs and mountings for signs
of wear, damage or imbalance. Do not use if
repair or adjustment is needed since springs and
hardware are under extreme tension and a fault
can cause serious personal injury.

To avoid serious personal injury from
entanglement, remove all ropes, chains and
locks connected to the garage door before
installing the door opener.

Installation and wiring must be in compliance
with your local building and electrical codes.

The safety reverse system test is very
important. Your garage door MUST reverse on

contact with a 40 mm obstacle placed on the floor.
Failure to properly adjust the opener may result in
serious personal injury from a closing garage
door. Repeat the test once a month and make

any necessary adjustments.

This appliance is not intended for use by persons
(including children) with reduced physical, sensory
or mental capablities, or lack of experience and
knowledge, unless they have been given
supervision or instruction concerning use of the
appliance by a person responsible for their safety

.

Automatic Drive - Keep away from the area of
the door as it may operate unexpectedly.

This opener should not be installed in a damp
or wet space exposed to weather.

START BY READING THESE IMPORTANT SAFETY INSTRUCTIONS

1. Instruction manual (this document)

2. Stop collar

3. Clamp bracket

4. Release handle, cord and risk of entrapment card

5. Transmitters (2)

6. Wireless wall button

7. Hardware bag

8. Weight bar

9. Clamp plate

10. Warning label and risk of entrapment label

11. Opener

C

ARTON INVENTORY

1

11

13 mm, 10 mm, 8 mm

5.5 mm

TOOLS REQUIRED

2

1. Ladder

2. Adjustable wrench for U-bolts already installed
on the door

3

. 8 mm socket, 10 mm socket and 13 mm extended

socket and socket wrench

4. 300 mm socket extension (for minimum side-room
installations)

5

. Drill and 5.5 mm drill bit

6. Philips-head screwdriver

7. Marker pen

8. Door stand or similar device to safely support door
(not shown)

DOOR REQUIREMENTS

3

Ensure that there is at least 45 mm from the edge of the curtain to the edge of the bracket. If the roller door
drum is on the edge of the curtain or is a smaller diameter, additional clearance may be required.

If the drum is more than 60 mm from the curtain edge or of a smaller diameter, an extension pole kit
may be required (section 10).

Different drum and bracket types may result in the minimum side room clearance not being possible and
extension poles being required. Ensure there is a power point near the opener.

95 mm

95 mm

Minimum distance from
edge of curtain to edge of
door bracket 45 mm

Independent
clamping method

Direct clamping
method

The maximum allowable door height for both models is 4.5 m. With a maximum curtain area of 16.5 m²* for
QuietDrive (MR650EVO) & 18 m²* for SilentDrive (MR850EVO) (door height in metres multiplied by the width in

metres). The door must be spring balanced.

*The Protector System™ (IR Beams) must be installed if the force at the edge of the closing door exceeds

400 N (40 kgf). Door axle diameter must not exceed 35 mm.

2

T

ESTING THE DOOR

4

Complete the following test to ensure your door is well
balanced, and not sticking or binding:

• Disable all locks and remove any ropes connected to the
garage door.

•

Lift the door to about halfway and then release it. The
door should remain spring balanced.

• Raise and lower the door to determine if there are any

sticking or binding points (15 kgf is the absolute maximum
allowable to raise or lower the door in any position).

• If your door does not hold in place or the door binds or

sticks, call a qualified door technician before installing the
opener.

Non opener side

Opener side

• Install the stop collar on the opposite end to where

the opener is to be installed.

• Fit the stop collar hard against the boss of the door
drum. Ensure the U-bolt holding the door shaft to the door

bracket is tightly secured.

INSTALLING THE STOP COLLAR

5

• Place the weight in the centre of the door (as shown).

• Use a pencil to mark the two hole positions.

• If the door curtain does not have a handle you will need
to drill two 5.5 mm holes through the two marked
positions, then place the weight bar on the inside of the
door.

• Use the bolts, washers and nuts (provided) to
fasten the weight bar in place.

NOTE: If the door has a lifting handle, remove the
handle, nuts & bolts. Place weight bar over the
handle holes, insert extended bolts through the
weight bar & fasten handle back in place.

INSTALLING THE WEIGHT BAR (PROVIDED)

6

3

SAFETY CHECK!

Is the stop collar

installed?

YES: proceed to the next

step

NO: install the stop collar

before proceeding

PINNING THE DOOR

Note: A ballooning door may delay the safety reversal
response and can compromise garage door security.

• To remedy any ballooning place self tapping metal screws
or rivets where the curtain leaves the roll. Secure these
through the curtain into the drum wheel at each end of the
roll.

• After determining the correct fastener location as shown, lift
the door approximately half a turn from the closed position
to allow access for drilling.

Free curtain

Ballooning

Add fasteners here

Door closed

Door can be
lifted

Door secure

R

elease cable

Rope

M

anual release

warning label

Release handle

Overhand knot

D

OWN Arrow

b

utton

UPArrow
b

utton

L

earn

b

utton

Learn Limits
button

THE RELEASE HANDLE & CORD

• Thread one end of the rope through the hole in the top
of the red release handle so that “NOTICE” reads
right side up as shown.

• Secure with an overhand knot at least 25 mm from the

e

nd of the rope to prevent slipping.

• Thread the other end of the rope through the loop of

the manual release cable.

•

Adjust rope length so the handle (when installed) will
be no higher than 1.8 m above the floor. Secure with

an overhand knot. If the door is greater than 2.5 m in
height the release cord extension kit accessory is
required.

NOTE: Final adjustment of handle height should be
completed after the opener is installed. If it is
necessary to cut the rope, heat seal the cut end to
prevent unravelling.

7

Pulldown
FIRMLY

c

l

i

c

k

9

4

To disengage the opener

Pull the release cord down firmly,
(opener will make a clicking noise).

To re-engage the opener

Pull the release cord down firmly,
(opener will make a clicking noise).

Disable all locks and remove any ropes connected to the garage door.
Take care when operating the manual release as an open door may fall rapidly due to weak or
broken springs, or being out of balance.

OPERATING THE MANUAL RELEASE

8

5

R

elease cable

Rope

Manual Release
Warning Label

Release handle

O

verhand knot

Extension pole

R

einforcing Brace

Optional accessory not provided

•

Align the extension pole holes with the drive legs.

• Insert the extension poles into the drive leg and fix in
place using screws provided.

• Slide the reinforcing brace over the poles and fix in
p

lace using the screws provided.

ATTACHING EXTENSION POLES (IF REQUIRED)

1

0

LEFT / RIGHT HAND INSTALLATION

11

LEFT
(handing must be
changed during limit
setting, section 13)

RIGHT
(factory
default
setting)

Inside garage looking out

Reinforcing brace must be used. Use
extension pole kit part number 001A7447

6

I

NSTALLATION PROCEDURE

NOTE: The opener can be installed on either side
of the door. The following instructions are for
RIGHT HAND INSTALLATIONS (as illustrated i.e.
inside the garage looking out). For left hand
installations, reverse the instruction terminology
(eg LEFT for RIGHT etc).

Preparation:

• Place the opener in manual release mode (refer
section 8).

• Open the roller door fully. For safety, tie a rope
around the door.

• Ensure the door axle U-BOLT and door mounting
bracket on the left hand side (non opener side) are
securely fastened.

• Support the door with a door stand or similar device
to safely support the door.

• Mark the position of the door shaft on the right hand
door bracket (for reassembly purposes).

• While the door is supported, remove the right hand
axle U-Bolt and door mounting bracket from the wall.

Install the opener:

• Slide the opener over the door axle and engage the
drive legs into the door drum wheel, either side of a
spoke. Extensions may be necessary (refer section

10).

• Refit the door mounting bracket to the wall. If the

door bracket needs to be relocated due to opener
width, refer section 3.

• Clamp the opener on the door axle and door bracket
in the marked position using the clamp assembly
supplied (tighten to 25 – 28 Nm).

• If side room exceeds 95mm clamp independently to
the door axle as illustrated in section 3.

• Remove all ropes and the support stand.

• Check the operation of the door in manual mode by
raising and lowering by hand. It should operate
smoothly without sticking or binding. The disengage
handle should already be attached less than 1.8m
above the floor (refer section 7).

Connect the power:

• Position the power cable away from the door curtain
and any moving parts.

• Plug the opener into a nearby power point and turn
ON.

• The opener courtesy LEDs should turn ON.

• The opener must now be programmed for:-

• DOOR TRAVEL LIMITS (Section 13)

• RIGHT OR LEFT HAND OPERATION (Section 13)

• FORCE SETTING (Section 14

)

Door stand

Rope

Door stand

Rope

Tighten to
25-28 Nm

12

D

o not allow people to walk under or
around the door during the installation
process as serious injury can occur.

7

SETTING THE LIMITS FOR RIGHT OR LEFT HAND OPERATION AND FORCE

Travel limits set how far your door goes up and down. Your opener must be configured correctly for right or left
hand installation to operate correctly, if not the door will rotate in the reverse direction.

NOTE: The SilentDrive MR850EVO/ QuietDrive MR650EVO opener is factory configured for right hand
installation.

13

P

ress and hold

u

ntil

FLASHING
L

ED

Press & release to accept
selected hand.

If required: Use DOWN button to adjust

Press and hold to drive
door up to open

Press and hold to drive
door down to closed

If required: Use UP button to adjust

Activate door to open

Close the door to test limits

Orange
LED ON &

Courtesy LEDS
on Dim

Motor will make a click &
FULL BRIGHT courtesy
LEDs will turn on

Right bank
will light up

(IF REQUIRED)
T

o change

p

ress and hold
until correct
bank lights up

Left bank
will light up
for Left hand
installation

C

l

i

c

k

Press & release to set the
UP limit

Press & release to set the
DOWN limit

The opener will operate during this procedure. Make sure the door is clear of obstruction.
E

nsure your hands are away from any moving parts before activating the door.

Setting right or left hand operation:

• Ensure the door is positioned halfway and the opener
i

s engaged.

• Turn the power ON. After 2 seconds the Courtesy
LEDs will turn on.

• Press and hold the black (Limit) button until the
orange indicator LED starts flashing, and then
release. Either right or left courtesy LEDs will light
up.

• For right hand installations, the right side bank of
LEDs must light up, and for left hand installations,
the left hand bank must light up.

• If the incorrect bank of LEDs is illuminated, simply
press the Yellow learn button until the opposite bank
lights up.

• Press and release the Black limit set button to
accept hand. UP button will flash.

Setting the open (UP) limit:

• Press and hold the “UP” button, until the door
reaches the desired open position, and then release.
You can adjust the door by using the DOWN button
and UP button to adjust as necessary. Make sure
there is enough room for your vehicle to pass under.

• Press and release the Black limit set button to
acknowledge the Up position.

• Courtesy light flashes twice and DOWN button will
flash.

Setting the bottom (DOWN) limit:

• Press and hold the “DOWN” button until the door
reaches the desired closed position. If the door
closes too hard against the floor, use the UP and
DOWN button to adjust.

• Press and release the Black limit set button to
acknowledge the down position.

• Courtesy light flashes twice and UP button will flash.

Setting the FORCE:

• Press and release the UP button. The door will travel
to the UP limit and the DOWN button will flash.

• Press and release the DOWN button. The door will

travel to the DOWN limit.

• The indicator LED will stop flashing indicating the

force has been learned.

NOTE: The courtesy LEDs will go out after 2.5

min.

• The door must travel through a complete cycle, UP

and DOWN, in order for the force to be set properly.
If the opener cannot open and close your door fully,
inspect your door to ensure that it is balanced
properly and is not sticking or binding.

8

Wall control, or
wireless pushbutton
no lessthan 1.5 m

Handle shouldbe
less than1.8 m

<1.8 m

>1.5 m

Once you have completed your installation and
successfully carried out the safety reverse system
test (outlined above), install the warning labels
provided with your opener as shown.

The risk of entrapment label must be installed
adjacent to the release handle at a height of less than

1.8 m from the floor.
The WARNING label must be installed in a prominent

place near any fixed control.
Any fixed wall control or wireless door control must be

mounted at a height of no less than 1.5 m out of the

reach of children.

Ensure the manual release instruction card is
attached to the rope as detailed in section 7.

Read the safety instructions (page 1) for further
details concerning safety.

FIXING WARNING LABELS

O

perate the door in the down direction. The door must
reverse upon contact with the obstacle. If the door
stops on the obstacle, remove obstacle and repeat
limit and force setting (refer section 13).

Repeat test of the safety reverse system.

14

40 mm Test obstacle

40 mm

15

T

ESTING THE SAFETY REVERSE SYSTEM

The safety reverse system test is important.
The garage door must reverse on contact
with a 40 mm obstacle laid flat on the floor.

F

ailure to properly adjust the opener may result in
serious personal injury from a closing garage
door.

STANDARD INSTALLATION COMPLETE

9

NOTE: This accessory must be used for all
installations where the closing force as measured
o

n the bottom of the door is over 400 N (40 kgf).

A

fter the opener has been installed and adjusted, the
Protector System™ accessory can be installed.
Instructions are included with this accessory.

The Protector System™ provides an additional
measure of safety against a small child or animal
being trapped under a garage door. It uses an infra-

red beam, which when broken by an obstruction,
causes a closing door to open and prevents an open
door from closing and is strongly recommended for

homeowners with young children.

16

SAFETY FIRST!

Whilst Chamberlain have engineered safety features into your garage door opener, we urge you
to consider fitting IR Beams to your new garage door opener. In many countries these devices
are compulsory to assist in preventing serious injury or property damage. For your own peace of
mind and the safety of others please install this inexpensive safety device.

Door may operate unexpectedly, therefore do not allow anything to stay in the path of the door.

INSTALL THE PROTECTOR SYSTEM™ (IR BEAMS) OPTIONAL ACCESSORY

Timer to close feature (TTC)

The Timer-to-close feature allows the door to automatically close after a specified time period. Prior to the door
closing, the garage door opener lights flash for 8 seconds before the door begins to close.

If the door encounters an obstruction while closing, the opener will make a second attempt to close the door. If
an obstruction occurs on the second attempt, the garage door opener will open, stop and WILL NOT close until
the obstruction has been cleared and the opener has been operated again.

NOTE: The Protector SystemTMMUST be installed and operating for 5 minutes to enable this feature.
Installing and adjusting:

• Turn the opener off

• Install the Protector SystemTMusing the brackets, wires and instructions provided with the product. Twist the
two white (only) wires together and terminate them into the white (2) terminal. Twist the two white/black wires

together and terminate them into the grey (3) terminal.

• Turn the opener on

With the door at the down limit, press and hold DOWN
arrow until orange LED starts blinking.
Yellow LEARN button is used to cycle through the
TTC settings:
1 x long blink = TTC OFF
1 x short blink = TTC 1 min
2 x short blink = TTC 5 min
3 x short blink = TTC 10 min
Press black rectangle button to set and exit.

Auto close is NOT recommended for households with young children.

12V DC

SilentDrive MR850EVO ONLY

Up

Down

Yellow
Learn
Button

Black
Learn
Button

ENABLING THE PROTECTOR SYSTEM: (Factory default – IR beams are not enabled.)
With the Protector System installed, enabled the IR Beams using the following process.

• TURN OFF the mains power and ensure any battery backup is also disconnected.

• PRESS and HOLD both the UP and DOWN arrow buttons.

• TURN ON the mains power to the operator.

• HOLD both arrows until the courtesy lamp flashes TWICE and remains ON.
The Protector System is now activated. Checks IRs operate correctly.

WIRELESS PROGRAMING (OPTIONAL ACCESSORIES)

NOTE: Transmitter(s) and wall button supplied with your opener are factory programmed.

INSTALLING YOUR E128M WIRELESS WALL BUTTON

To install:

•

Carefully pry open the E128M and locate the two screws for
mounting.

• Attach to the wall using the two screws and wall anchors
provided if mounting to a plaster wall. If using a recessed wall
box do not use anchors.

NOTE: Do not overtighten screws.

+

17

18

10

D

isconnect power to the opener whilst installing
this accessory to prevent accidental activation.
Locate minimum 1.5 m above the floor

Activate the opener only when the door is in full view, free of obstruction and properly adjusted.
No one should enter or leave garage whilst the door is in motion. Do not allow children to operate
push button(s) or transmitter(s). Do not allow children to play near the door.

Fix any wall control at a height of at least 1.5 m and within sight of the door but away from any
moving parts.

NOTE: The wall control supplied with your opener should be pre-programmed by the factory.
If adding a new wall control, program into the opener before mounting the unit as detailed in
section 18.

Press LEARN

or

LED will FLASH

TO ADD Transmitters / Wireless wall button

Press and hold down the desired
Button.

Press LEARN for 9 seconds

TO DELETE ALL REMOTES

LED on WILL TURN ON

After 9 seconds all remotes
are deleted and LED will go
out.

Release LRN button when
Courtesy LEDs
flashes once

NOTE: If adding an installed wall control (E128M)
you will need a second person to press and hold
the desired button. If not installed, program the
wall button into the opener before mounting.

ADDING transmitters using the LRN “LEARN”
button

• Press and hold down the button you wish to program
to the opener.

• The orange LED on the opener will flash to indicate
it is receiving signal from the transmitter.

• Press and release the “LRN” button.

• The courtesy LEDs will flash once.

• Ensure the door is clear of obstruction, then test the

transmitter.

Deleting ALL transmitter codes
NOTE: This deletes all transmitters and codes

• Press and hold the LRN learn button until the orange

indicator light goes out (approximately 9

sec).

11

19

2

3

4

3

Press and release
the yellow
learn button

Enter a 4-digit
PIN of your
choice
? ? ? ?

_ _ _ _

Press and hold
the enter button
Opener light bulbs
blink

After the lights
blink release the
ENTER button

1

Locate
the yellow
l

earn button

Activate the opener only when the door is in
full view, free of obstruction and properly
a

djusted. No one should enter or leave
garage whilst the door is in motion. Do not
allow children to operate push button(s) or
transmitter(s). Do not allow children to play
near the door.

Wireless Keypad E840M

To set the keyless entry PIN:

1.Locate the Yellow Learn button on the garage door
opener.

2.Press and release the Yellow Learn button on the

garage door opener. The LED will light.

3.Enter a 4-digit personal identification number (PIN) of
your choice on the keypad.

4.Press and hold the ENTER button. Check to see if
the opener light blinks. Release the ENTER button
after the light bulb blinks.

To change an existing keyless entry PIN:

1.Enter the existing programmed PIN that you want to
change.

2.Press and hold the # button until the light bulb blinks
twice.

3.Enter the new 4-digit PIN of your choice, then press
the ENTER button. The light bulb will blink once.

4.To test, enter the new PIN, then press the ENTER
button. The garage door opener will activate.

K

EYLESS DEVICE PROGRAMMING (OPTIONAL ACCESSORIES )

12

20

To prevent possible SERIOUS INJURY
or DEATH from electrocution,

disconnect ALL electric and battery
power BEFORE performing ANY service or
maintenance.

1

. Installation instructions for mounting the BBU.

After the opener has been installed, position the BBU
next to the opener on a structural support (joist) within
BBUʼs cord length.

Attach the BBU to the support by using the wall or
ceiling mount holes on either side of the BBU and the
1” (25mm) screws (provided).

2. Connect the BBU to the Opener (SilentDrive
MR850EVO).

Disconnect the opener from the electrical outlet.
Connect the BBU cord into the connector on the

bottom of the opener (see picture below). Connect the
opener into the electrical outlet.

Turn the power ON. After 2 seconds the Courtesy
LEDs will flash 5 times.

After 20 seconds, the green diagnostic LED (see
picture next page) will begin to flash indicating the
BBU is charging.

IMPORTANT NOTE: Installation of the BBU when
permanent electrical power is not available (such as a
new construction and the electricity is not installed)

may damage the battery.

Unplug the BBU after testing to prevent damage.

B

ATTERY BACKUP UNIT E475M12V (OPTIONAL ACCESSORY SILENTDRIVE

MR850EVO ONLY )

O

PERATING INSTRUCTIONS

1. Test the installed BBU with the opener.

To test the BBU, disconnect the opener power cord
from the electrical power outlet.

A solid orange LED indicates the BBU is operating
on battery power.

A flashing orange LED indicates the BBU is
operating on battery power and that the battery
charge is low.

To test the BBU is functioning properly, open and
close the garage door.

Re-connect the opener power cord back into the
electrical outlet.

Verify that the green LED is flashing on the opener
(indicates that the BBU is now charging).

Test completed.

2. Charge the battery.

Allow the battery 24 to 48 hours to fully charge
before using the BBU system.

A fully charged BBU supplies 12V DC to the opener
for one to two days of normal operation during an
electrical power outage. If the battery voltage drops
too low, the battery will disconnect and the opener
will no longer operate under battery power.

After the electrical power has been restored, the
battery will recharge within 48 hours. Under normal
usage the battery will last 3 to 5 years.

To obtain maximum battery life and prevent damage,
disconnect the battery backup when the opener is
not in use for an extended period of time.

NOTE: Door operation may be limited until the
battery is fully charged.

Battery Backup
Unit (BBU)

SilentDrive
MR850EVO

13

Diagnostic LED

(SilentDrive MR850EVO)

"-" NEGATIVE LABEL

"+" POSITIVE LABEL

15AMP FUSE

"+" POSITIVE TERMINAL

"-" NEGATIVE TERMINAL

BATTERY TO BEPLACED INTO

THE HOUSING WITHTHE

TERMINALS AS SHOWN

RETAINING BRACKET

21

B

ATTERY BACKUP UNIT E475M12V (OPTIONAL ACCESSORY SILENTDRIVE

MR850EVO ONLY ) CONTINUED

B

attery Backup Unit (BBU) Diagnostics

GREEN LED:

A

ll systems are normal.

•

A solid LED light indicates the battery is fully

charged.

• A solid LED light indicates the battery is fully
charged.

NOTE: Battery does not have to be fully charged to
operate the motor unit.

ORANGE LED:

The motor unit has lost power and is operating off the
BBU.

• A solid LED indicates the opener is activating the
door and is operating off the BBU.

• A flashing LED indicates the battery is low.

• Once the power is restored the BBU will recharge.
is indicated by a flashing green LED.

RED LED:

An error has been detected and the BBU will
automatically shut off. The BBU will attempt to restart
by reconnecting to the battery. If the error is still
present it will shut itself off again. This process will
repeat every 5 minutes or until the error has been
resolved. This is used to prevent further draining of
the battery.

• If a red LED remains on when the power is restored
please call for service.

Replace Battery

• Unplug the BBU from the opener and remove the
screws holding the BBU to the wall.

• Remove the battery retaining bracket.

• Withdraw the battery from the housing and
disconnect the terminals.

• Reinstall the new battery in the reverse process,
taking care to connect the positive and negative
terminals correctly.

• Reconnect the BBU to the opener as in step 2 of
the previous page.

14

OPERATION OF YOUR OPENER

Your opener can be activated by any of the following
devices:

•

Opener Control Panel: UP & DOWN buttons

• Remote Control Transmitter: hold the button down
until the door starts to move.

• The Outside keyswitch or keyless

e

ntry system (if you have installed any of these

accessories).

• The Transmitter or Wireless Wall

Control (E128M)

Hold the push button down until the door starts to move.

When the opener is activated:

• If open, the door will close. If closed, the door will open.

• If closing, the door will stop.

• If opening, the door will stop (allowing space for entry
and exit of pets and for fresh air).

• If the door has been stopped in a partially open or
closed position, it will reverse direction.

Obstruction behaviour:

• If an obstruction is encountered while closing, the door
will reverse.

• If an obstruction is encountered while opening, the door
will reverse and stop.

• The optional Protector System™ uses an invisible beam
which, when broken by an obstruction, causes a closing
door to open and prevents an open door from closing. It
is STRONGLY RECOMMENDED for homeowners with
young children.

Opening the door manually:

The door can be opened manually by pulling the release
cord down firmly.
To re-engage the door, pull the release cord down firmly.

The opener light will turn on:

• when opener is initially plugged in;

• when the power is briefly interrupted;

• when the opener is activated.

• when IR Beams are triggered with the door in the
Open position.

(the light turns off automatically after 2-1/2 minutes.)

MAINTENANCE OF YOUR OPENER

Once a Month:

• Repeat safety reverse test.
Make any necessary adjustments(section 13).

• Manually operate door. If it is unbalanced or binding,
call for professional garage door service.

• Check to be sure door opens and closes fully.
Set limits and/or force if necessary.

SPECIAL NOTE: Chamberlain strongly recommends that the
Protector System

TM

be installed on all garage door openers.

C

ARE OF YOUR OPENER

When properly installed, your opener will operate with
minimal maintenance. The opener does not require
a

dditional lubrication.

Limit and Force Settings: These settings must be checked
and properly set when the opener is installed. Weather
conditions may cause some minor changes in the door
o

peration, requiring some re-adjustments, particularly
during the first year of operation. Refer to limit and force
setting in, section 13.

Follow the instructions carefully and repeat the safety
r

everse test after any adjustment.

Transmitter: Additional transmitters can be purchased at
any time. Refer toAccessories.Any new transmitters must
be programmed into the opener.

Transmitterbattery: If transmission range decreases,
replace the battery.

SPECIFICATIONS SILENTDRIVE MR850EVO

Input Voltage: 230-240 VAC, 50 Hz, 170 W
Rated Load: 32 Nm
Max.Pull Force: 550 N @ O300 mm
Max. door weight: 100 kg
Max lift under spring tension 15 kg
Max. door area: 18.0 m

2

Standby Power: <1 Watt
Drive: DC gearmotor permanent

lubrication

Max. Drum Rotations: 4

1/

2

Memory Registers: 64
Operating Frequency: 433.30/433.92/434.54 MHz

Door should be fully closed if possible.
Weak or broken springs could allow an
open door to fall rapidly. Property damage
or serious personal injury could result.

SPECIFICATIONS QUIETDRIVE MR650EVO

Input Voltage: 230-240 VAC, 50 Hz, 110 W
Rated Load: 25 Nm
Max.Pull Force: 500 N @ O300 mm
Max. door weight: 80 kg
Max lift under spring tension 15 kg
Max. door area: 16.5 m

2

Standby Power: <1 Watt
Drive: DC gearmotor permanent

lubrication

Max. Drum Rotations: 4

1/

2

Memory Registers: 64
Operating Frequency: 433.30/433.92/434.54 MHz

15

rx
white/black
white

white/black
white

12 vdc

gnd

External
Device

Keyswitch or
push button

com

no

12V DC

SilentDrive MR850EVO ONLY

TYPICAL WIRING DIAGRAM SILENTDRIVE MR850EVO/ QUIETDRIVE 650EVO -

Information for Service Personnel

23

22

13

12

8

7

9

1

6

E840M

E128M

760E

E1702M

774ANZ

E940M E943M

E945M

10

11

4

5

E950M

E138M

2

3

E960M

E475M-12V

DMK1

NOTE: Only genuine Merlin accessories are approved for use with this opener. Generic compatible accessories are NOT approved

for use with this opener.

A

CCESSORIES

(1) Model E128M Wireless wall button
(2) Model E138M Wireless wall button
(3) Model E960M 4 Channel remote control
(4) Model E950M 4 Channel remote control
(5) Model E940M 1 Channel visor remote control
(6) Model E943M 3 Channel visor remote control
(7) Model E945M 3 Channel mini remote control

(8) Model E840M Keyless entry system
(9) Model 774ANZ The Protector System

TM

(10) Model E1702M Quick release lock
(11) Model 760E Outside keyswitch

(12) Model DMK1 Outside quick release (brick fix)
(13) Model E475M-12 V Standby Power Unit (battery back up)

16

1

3

2

12V DC

SilentDrive MR850EVOONLY

S

PECIAL FEATURES - Information for Service Personnel

(OPTIONAL ACCESSORIES)

1. 12 VDC power output for external devices - (SilentDrive MR850EVO only)

2. The Protector SystemTMIR Beams - C77
3

. Standby Power Unit (battery backup E475M-12 V) - (SilentDrive MR850EVO only)

24

17

If the supply cord is damaged, itmust be
replaced by the manufacturer,its service
agent or similarly qualified persons
in order to avoid hazard.

0

01A6621

041A6811-2

041B0655

0

01A6528

2

04D0250 (SilentDrive MR850EVO)

204D0251 (QuietDrive MR650EVO)

041B0640 (SilentDrive MR850EVO)
041B0640-1 (QuietDrive MR650EVO)

0

01B6681

0

41A7460

041D7403 (SilentDrive MR850EVO)
041D7403-1 (QuietDrive MR650EVO)

041A6812

002B1600

0

41B0641 (SilentDrive MR850EVO)

041B0641-1 (QuietDrive MR650EVO)

0

26B0166

25

SPARE PARTS - Information for Service Personnel

041A6811-2 Mount plate sub assembly (including motor)
041A6812 Sungear kit
041B0655 Front upper housing
041B0640 Base housing - SilentDrive MR850EVO
041B0640-1 Base housing - QuietDrive MR650EVO
041D7403 PCB for - SilentDrive MR850EVO
041D7403-1 PCB for - QuietDrive MR650EVO
041A7460 Front cover sub assembly
041B0641 Hinged access cover - SilentDrive MR850EVO
041B0641-1 Hinged access cover - QuietDrive MR650EVO
204D0250 230V 105VA transformer for - SilentDrive MR850EVO
204D0251 230V 80VA transformer for - QuietDrive MR650EVO
001A6621 Clamp & bolt assembly
001B6681 Handle & pull rope assembly
001A6528 Absolute Position Encoder (APE)
002B1600 Weight Bar
026B0166 Power Cord

18

DIAGNOSTIC UP DOWN SYMPTOM POSSIBLE CAUSE POSSIBLE RESOLUTON

CODE ARROW ARROW

1-1 1 FLASH 1 FLASH

The garage door opener will The Protector System is not Check the Protector System is

not close and the lights will

flash

installed, connected, or installed and aligned correctly,

wires may be cut both LEDs are ON with no

obstruction between the beams.

1-2 1 FLASH 2 FLASHES

The garage door opener will The Protector System wire Check the Protector System is

not close and the lights will shorted or reversed installed and aligned correctly,

flash both LEDs are ON with no

obstruction between the beams.

1-3 1 FLASH 3 FLASHES

Wall mounted door control The wires for the door control Check the door control wiring is

will not function are shorted or the door correct

control is faulty

1-4 1 FLASH 4 FLASHES

The garage door opener will Misaligned or obstructed Check the Protector System is

not close the door and the Protector System installed and aligned correctly,

lights flash both LEDs are ON with no

obstruction between the beams.

1-5 1 FLASH 5 FLASHES

The garage door opener clicks Internal fault Contact service centre

but no movement

The opener runs approximately Communication error to Contact service centre

150-200 mm and stops and/or

reverses

travel module

Your garage door opener is programmed for self-diagnostic capabilities. The UP and DOWN arrows on the garage door opener flash the diagnostic codes.

DIAGNOSTIC CHART

TM

TM

TM

TM

TM

TM

2-1 2 FLASHES 1 FLASH

The garage door opener will not PCB memory corrupt Reset opener by turning the mains

OFF for 20 seconds

Retest Opener

operate

2-2 2 FLASHES 2 FLASHES

The garage door opener will not Reset opener by turning the mains

OFF for 20 seconds

Retest Opener

operate

2-3 2 FLASHES 3 FLASHES

The garage door opener will not

operate in battery mode

Recharge battery

Reset opener by turning the mains

OFF for 20 seconds

Contact customer service

PCB Voltage test failure

Battery failure - if fitted

19

DIAGNOSTIC UP DOWN SYMPTOM POSSIBLE CAUSE POSSIBLE RESOLUTON

CODE ARROW ARROW

3-3 3 FLASHES 3 FLASHES

The garage door opener fails to Battery LED flashing green, Recharge Battery, contact

operate and the battery LED is charging circuit stops and starts service centre.

constantly flashing green to drain causing battery charging

status

4-1 4 FLASHES 1 FLASH

Door is closing, stops and Obstruction, binding or sticking Remove obstruction, service door.

reverses door

4-2 4 FLASHES 2 FLASHES

The door stops while opening

Obstruction, binding or sticking

Remove obstruction, service door.

for no apparent reason door

4-3 4 FLASHES 3 FLASHES

The door reverses for no

Obstruction, binding or sticking

Reset limits & force, service door.

apparent reason or after touching door

the floor

4-4 4 FLASHES 4 FLASHES

The door reverses for no apparent

Obstruction, binding or sticking

Reset limits & force, service door.

reason or after touching the floor

door

4-5 4 FLASHES 5 FLASHES

The opener runs approximately Communication error to travel

150-200 mm and stops and/or

reverses

module

Reset limits & force contact

service centre

4-6 4 FLASHES 6 FLASHES

The door reverses for no apparent Safety sensors were temporarily Remove obstruction, or realign

reason while travelling down

obstructed or misaligned

sensors

My garage door opener light(s) will not turn off when the door is open:

The garage door opener is equipped with a feature that turns the light on

when the safety reversing sensors have been obstructed. If staying on

continually - Contact Customer Service Centre.

* Reprogram the remote control.

* If the remote control will still not activate the door check the diagnostic

codes to ensure the garage door opener is working properly.

My neighbour's remote control opens my garage door:

* Ensure the antenna wire is hanging down from the garage door opener.

Erase the memory from your garage door opener and reprogram the

remote control(s).

These are additional troubleshooting issues that will not show up in the diagnostic codes:

My remote control will not activate the door:

2-4 2 FLASHES 4 FLASHES

The garage door opener will not

operate by remote controls

PCB radio receiver failure Reset opener by turning mains OFF

for 20 seconds, recode transmitters

2-5 2 FLASHES 5 FLASHES

The garage door opener will not

operate

PCB possible internal failure Reset opener by turning mains OFF

for 20 seconds, retest opener.

20

T

ROUBLESHOOTING

1. The opener will not operate from either the
A

CTIVATION button or the transmitters :

• Does the opener have electric power? Plug a lamp into

t

he outlet. If it does not work, check the fuse box.

• Have you disabled all door locks? Review installation

instruction warnings on page 1.

• Is there a build-up of ice or snow under the door? The

door may be frozen to the ground. Remove any
r

estriction.

• The garage door spring may be broken. Have it

replaced.

2. Opener operates from the transmitter, but not

from the wired wall control terminals:

• Are the wiring connections correct?

3. The door operates from the ACTIVATION button

but not from the wireless wall control or
transmitter:

• Program the opener to match the transmitter code.

(Refer to section 18). Repeat with all transmitters.

4. The transmitter has short range:

• Change the location of the transmitter in your car.

• Check to be sure the antenna on the bottom of the

opener extends fully downward.

• Some installations may have shorter range due to a

metal door, foil backed insulation, or metal garage
siding.

5. The garage door opens and closes by itself:

• Be sure that all transmitter push buttons are off.

• If the wired wall control terminals are installed, remove

the bell wire from the wired wall control terminals and
operate from the ACTIVATION button or transmitter . If
this solves the problem, the wired wall control is faulty
(replace), or there is an intermittent short on the wire
between the wired wall control and the opener.

• Clear memory and re-program all wireless wall

controls and transmitters.

6. The door reverses and stops before opening

completely:

• Is something obstructing the door? Is it out of balance,

or are the springs broken? Remove the obstruction or
repair the door.

7. Door reverses for no apparent reason and

opener lights flashes 10 times:

• Check The Protector System™ (if you have installed

this accessory). If the red light on the beam is
flashing, the alignment is incorrect.

DISABLING THE PROTECTOR SYSTEM:

If the Protector System is no longer required, it is
necessary to deactivate the opener so that normal
operation can occur.

With the IR beams REMOVED.

• TURN OFF the mains power and ensure any battery

backup is also disconnected.

• PRESS and HOLD both the UP and DOWN arrow

buttons.

• TURN ON the mains power to the operator.

• HOLD both arrows until the courtesy lamp flashes 3

times and remains ON.
The Protector System is now deactivated. The door
should operate normally.

8. The door opens but will not close or reverses
while closing:

• Is something obstructing the door? Pull the manual

release handle. Operate the door manually. If it is
u

nbalanced or binding, call a trained door systems

technician.

• Clear any ice or snow from the garage floor area where

the door closes.• Repeat the limit and force setting in
section 13. Repeat safety reverse test after
a

djustments.

9. The opener strains to operate door:

• The door may be out of balance or the springs may

be broken. Close the door and use the manual
release to disconnect the door. Open and close the
door manually. A properly balanced door will stay in
any point of travel while being supported entirely by
its springs. If it does not, disconnect the opener and
call a trained door systems technician.

10. The opener motor hums briefly, then will not

work:

• Check that the door is not in manual release mode

(refer section 8).

• The garage door springs may be broken. See above.

• If the problem occurs on the first operation of the

opener, door may be locked. Disable any door locks.

11. The opener will not operate due to power

failure:

• Use the manual release handle to disconnect the

door. The door can be opened and closed manually.
When power is restored, re-engage the opener (refer
section 8).

• If a Battery Back up Unit is connected, the opener

should be able to operate up to 20 times without
power.

12. The Up and DOWN arrows on the control panel

are flashing in sequence:

Check the diagnostic code on previous page.

21

Battery of the remote control:

T

he batteries in the remote have an extremely long life.

If the transmission range decreases, the batteries must be replaced. Batteries are not covered by the warranty.

Replacing battery (CR2032):

REPLACE BATTERIES IN REMOTES

1

2

V

D

C

Pb Cd Hg

To prevent SERIOUS INJURY OR DEATH: observe the following instructions for the battery

- NEVER allow small children near batteries.

- If battery is swallowed, immediately notify doctor.

-

Danger of explosion if battery is replaced improperly.

- Replacement only by identical or equivalent type.

- Dispose of old battery properly. Batteries should not be treated as household waste. All consumers
are required by law to dispose of batteries properly at the designated collection points.

- Never recharge batteries that are not meant to be recharged.

- Do not short-circuit batteries or take them apart.

- If necessary, clean contacts on batteries and contacts
before loading.

- Never expose batteries to excessive heat such as sunshine, fire or the like!

To replace battery for E945M & optional remote control transmitters - E943M & E940M, use a
screwdriver blade to pry open the case as shown. Insert battery positive side up.

To replace battery for optional remote control transmitter E950M, turn remote control around and open
the case with a screwdriver. Lift cover and lift control board below. Slide battery to one side and
remove. Observe polarity of battery!

Assemble again with a new battery in reverse process.

or

Carefully
RemoveBattery
(CR2032x1)

Once the problem has been diagnosed, subject to your rights under the
applicable Australian and New Zealand consumer protection laws with respect
to major failures, Chamberlain or its Professional Dealer will provide you with
either, repairs to the Unit or a replacement Unit.Repairs and replacement parts
provided under this Chamberlain Limited Warranty are provided free of charge
and are warranted for the remaining portion of the original warranty period.

This Chamberlain Limited Warranty provides benefits which are in addition to
your other rights and remedies as a consumer.

Exclusions - what voids the warranty

If our service centre determines that a warranty claim has been made in
respect of a failure or defect arising under or out of any exclusion detailed
below such that the claim is not covered under this Chamberlain Limited
Warranty, we may, subject to your other rights and remedies as a consumer,
charge you a fee to repair, replace and/or return the Unit to you.

This Chamberlain Limited Warranty does not cover any failure of, or defect in,
the Unit due to:
1 non-compliance with the instructions regarding specifications, installation,

operation, maintenance and testing of the Unit or of any product with which
the Unit is used;

2 any attempt by a person other than a Professional Dealer to repair,

dismantle, reinstall or move the Unit to another location once it has been
installed;

3 tampering, neglect, abuse, wear and tear, accident, electrical storm,

excessive use or conditions other than normal domestic use;

4 problems with, or relating to, the garage door or garage door hardware,

including but not limited to the door springs, door rollers, door alignment or
hinges;

5 problems caused by electrical faults or replacement of batteries or light

bulbs, blown fuses, electrical surges, power surges or power strikes, fire,

flood, rain, water, lightning or storms;
6 water or moisture ingress that causes corrosion or electrical malfunction;
7 corrosion caused by sea air if located near a waterway, beach etc;
8 fitment to a commercial door or in a commercial operating application,

installation of a residential garage door opener in a commercial or

industrial premises other than a single-family dwelling.
9 lack of proper maintenance, service or care of the door and Unit;
10 any unauthorised modification to the Unit; or
11 damage caused by insects, pests or other after sale damage caused by

events or accidents outside Chamberlain’s reasonable control and not
arising under normal and standard operating conditions.

NB: A General Purpose Outlet (GPO) ie: power point must be supplied by the
consumer as this electrical fitting does not form a part of the Unit (opener).

If this Chamberlain Limited Warranty does not apply, you may have rights
available to you under the Australian and New Zealand consumer protection
laws.

Liability – Australia only

Except as set out in the Australian Consumer Law (being Schedule 2 of the
Competition and Consumer Act 2010) (as amended, consolidated or
replaced):
1 all other guarantees, warranties and representations in relation to the Unit

or its supply are excluded to the extent that Chamberlain can lawfully

exclude them; and
2 under no circumstances will Chamberlain be liable for consequential,

incidental or special damages arising in connection with the use, or inability

to use, the Unit, other than those which were reasonably foreseeable as

liable to result from the failure.

Liability – New Zealand only

Except as set out in the Fair Trading Act 1986 and the Consumer Guarantees
Act 1993 (as amended, consolidated or replaced):

1 all other guarantees, warranties and representations in relation to the Unit

or its supply are excluded to the extent that Chamberlain can lawfully
exclude them; and

2 under no circumstances will Chamberlain be liable for consequential,

incidental or special damages arising in connection with the use, or inability
to use, the Unit, other than those which were reasonably foreseeable as
liable to result from the failure.

Note

Chamberlain reserves the right to change the design and specifications of the
Unit without prior notification. Some features or accessories of the Unit may
not be available in certain markets or areas. Please check with your
distributor.

Chamberlain service centre contact details
Australia

Phone toll free 1800 638 234
Fax toll free 1800 888 121
Website: gomerlin.com.au

New Zealand

Auckland phone [phone]
Phone toll free 0800 653 667
Fax toll free 0800 653 663
Website: gomerlin.co.nz
Email: [e-mail]

CHAMBERLAIN LIMITED WARRANTY

Merlin®Professional SilentDrive®MR850EVO/QuietDriveTMMR650EVO
Roller Garage Door Opener

Chamberlain Australia Pty Limited / Chamberlain New Zealand Limited
(Chamberlain), the manufacturer of Merlin

®

automatic garage door openers,
is committed to manufacturing and supplying high quality goods. As part of
this commitment, we seek to provide reliable service and support for our
goods and are pleased to provide you, the original purchaser, with this
Chamberlain Limited Warranty.
The benefits given to you under this Chamberlain Limited Warranty are in
addition to any rights and remedies that you may have under Australian or
New Zealand consumer protection laws. Our goods come with guarantees
that cannot be excluded under the Australian Consumer Law, or New Zealand
Consumer Guarantess Act 1993. You are entitled to a replacement or refund
for a major failure and for compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods repaired or replaced
if the goods fail to be of acceptable quality and the failure does not amount to
a major failure.

Chamberlain’s warranty
What is covered

Chamberlain warrants to the original purchaser of the Merlin SilentDrive
MR850EVO Roller Door Opener (Unit) that all parts of the Unit, other than
remote controlled transmitters, battery back up units and accessories, globes
and batteries, are free from defects in materials and workmanship for a period
of 84 months or 15,000 cycles (each opening & closing of the garage door
equals 1 cycle) whichever comes first, from the date of purchase when
installed by a Professional dealer appointed or authorised by Chamberlain in
a residential premise with a residential specified garage door that is designed
for the sole purpose of a single-family dwelling.

Chamberlain warrants to the original purchaser of the Merlin QuietDrive
MR650EVO Roller Door Opener (Unit) that all parts of the Unit, other than
remote controlled transmitters and accessories, globes and batteries, are free
from defects in materials and workmanship for a period of 60 months or
10,000 cycles (each opening & closing of the garage door equals 1 cycle)
whichever comes first, from the date of purchase when installed by a
Professional dealer appointed or authorised by Chamberlain in a residential
premise with a residential specified garage door that is designed for the sole
purpose of a single-family dwelling.

Chamberlain warrants that remote controlled transmitters and accessories
included with the Unit are free from defects in materials and workmanship for
a period of 12 months from the date of purchase.

What is not covered

Batteries and globes are not covered under the Chamberlain Limited
Warranty.
Travel costs incurred by Chamberlain or the Professional Dealer in either
travelling to or from areas outside a capital city metropolitan area. These
costs will be at the purchaser’s expense.
Additional access costs incurred by a Professional Dealer or Chamberlain in
obtaining access where the Unit is not readily accessible. These cost will be
at the purchaser’s expense.

Warranty Conditions

It is a condition of this Chamberlain Limited Warranty that the Unit is sold,
installed and serviced by a Professional Dealer appointed or authorised by
Chamberlain. A Merlin branded garage door opener purchased over the
internet and installed by a person other than a Professional Dealer will not be
covered by this Chamberlain Limited Warranty.

It is also a condition of this Chamberlain Limited Warranty that for the
operating life of the Unit:
1 the garage door is spring balanced, is operable by hand and opens

and closes with no more than a maximum of 20 kgs of lifting weight;

2 the garage door and the Unit is professionally maintained and serviced

by a Professional Dealer, at a minimum, during the third and fifth years for
the Merlin SilentDrive MR850EVO and at a minimum, during the third year
for the Merlin QuietDrive MR650EVO of the Chamberlain Limited Warranty
period such that the spring balanced door operates according to
manufacturer specifications. If your door binds, sticks, or is out of balance,
then it must not be used until serviced by a trained door technician or
Profesional Dealer. The garage door service fee will be at the purchaser’s
expense;

3 the warranty is registered by completing the online form at

w

ww.gomerlin.com.au or www.gomerlin.co.nz; and

4 you retain your sales docket or invoice as proof of purchase, and attach it

to this manual to enable you to establish the date of purchase in the
unlikely event of a warranty service being required.

Making a claim

During the applicable Chamberlain Limited Warranty period, if you are
concerned that the Unit may be defective, call the Professional Dealer that
sold/installed the opener, or our service centre on the toll free number below
and a Chamberlain technician will diagnose the problem and arrange for this
to be rectified.

CChhaammbbeerrllaaiinn AAuussttrraalliiaa PPttyy.. LLttdd..

Unit1, 75 Epping Road
North Ryde NSW 2113
(PO BOX 1446, Lane Cove NSW 1595)

22

114A4209M

© 2015 The Chamberlain Group, Inc

TM

Trademark of The Chamberlain Group, Inc.

® Registered Trademark of The Chamberlain Group, Inc.

Warranty Registration

To validate your warranty you must complete
the registration form online at:

gomerlin.com.au/warranty
or
gomerlin.co.nz/warranty