Merlin MR855EVO User Manual

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MR855EVO

Garage Roller Door Opener

Installation and Operating Instructions

Owners Copy: Please keep these instructions for future reference

This manual contains IMPORTANT SAFETY information

DO NOT PROCEED WITH THE INSTALLATION UNTIL READING THE

INSTRUCTIONS THOROUGHLY

Warranty Registration

To validate your warranty you must complete

the registration form online at:

gomerlin.com.au/warranty

gomerlin.co.nz/warranty

START BY READING THESE IMPORTANT SAFETY INSTRUCTIONS

WARNING

•Failuretocomplywiththefollowinginstructionsmayresultin serious injuryorproperty damage.

• Read and follow all instructions carefully.

• The garage door opener is designed and tested to offer safe service provided it is installed and operated in strict accordance with the instructions in this manual.

These safety alert symbols mean WARNING : A possible risk to personal safety or property damage exists.

Keep the garage door balanced. Do not let the garage door opener compensate for a binding or sticking garage door. Sticking, binding or unbalanced doors must be repaired before installing this opener.

Do not wear rings, watches or loose clothing

while installing or servicing a garage door opener. Wear gloves and suitable protective clothing where appropriate.

Frequently examine the door installation. In particular examine cable, springs and mountings for signs of wear, damage or imbalance. Do not use if repair or adjustment is needed since springs and hardware are under extreme tension and a fault can cause serious personal injury.

To avoid serious injury from entanglement,

remove all ropes, chains and locks connected to the garage door before installing the door

opener. Installation and wiring must be in compliance

with your local building and electrical codes.

The safety reverse system test is very important. Your garage door MUST reverse on

contact with a 40 mm obstacle placed on the floor. Failure to properly adjust the opener may result in serious injury from a closing garage door. Repeat the test once a month and make

any necessary adjustments.

This appliance should not be used by children or persons with reduced physical, sensory or mental capablities, or a lack of experience & knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

The opener must not be used on a wicket door (door within a door).

The Protector SystemTMmust be used for all installations where the closing force as measured on the bottom of the door is over 400 N (40 kgf). Excessive force will interfere

with the proper operation of the safety reverse system or damage the garage door.

After installation, ensure that the parts of the door do not extend over public footpaths or roads.

Install the wireless wall control (or any additional wall control) in a location where

the garage door is visible away from moving parts, at a height of at least 1.5 m and out of the reach of children. Do not allow children to operate push buttons or transmitters. Serious personal injury from a

closing garage door may result from misuse of the opener.

Permanently fasten the warning labels in prominent places, adjacent to wall controls

and manual release mechanisms as a reminder of safe operating procedures.

Activate opener only when the door is in full view, free of obstructions and the opener is properly adjusted. No one should enter or leave the garage while the door is in motion.

Do not allow children to play near the door or with door controls.

If the power cable is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid hazard.

Automatic Drive - Keep away from the area of the door as it may operate unexpectedly.

This opener should not be installed in a damp or wet space exposed to weather.

NOTE: If your garage has no service entrance door, we recommend an outside quick release must be installed. This accessory allows manual operation of the garage door from outside in case of power failure.

CONTENTS PAGE

SAFETY INSTRUCTIONS . . . . . . . 1

CARTON INVENTORY . . . . . . . . . .2

TOOLS REQUIRED . . . . . . . . . . . .2

DOOR REQUIREMENTS . . . . . . . .2

CONTROL PANEL . . . . . . . . . . . . . .3

PREPARE & TEST THE DOOR . . .4

PINNING THE DOOR . . . . . . . . . . .5

OPERATING MANUAL RELEASE .5

INSTALLATION PROCEDURE . . . .7

ADJUSTMENT & TESTING . . . . . .8

INSTALL THE PROTECTOR

SYSTEM . . . . . . . . . . . . . . . . . . . .10

AUDIBLE BEEP . . . . . . . . . . . . . . .11

PARTIAL OPENING . . . . . . . . . . . .11

WIRELESS PROGRAMMING . . . .12

STANDBY MODE (OPTIONAL) . .12 OPERATING YOUR OPENER . . .13

CARE OF YOUR OPENER . . . . . 13

MAINTAINING YOUR OPENER . . 13

SPECIFICATIONS . . . . . . . . . . . . .13

WIRING . . . . . . . . . . . . . . . . . . . . .14

TROUBLESHOOTING . . . . . . . . .15

ACCESSORIES . . . . . . . . . . . . . . .16

DIAGNOSTIC CHART . . . . . . . . . .17

WARRANTY . . . . . . . . . . . . . . . . .18

Disconnect electric power to the garage door opener before making repairs or removing covers. KEEP THESE INSTRUCTIONS

13 mm, 10mm, 8 mm

5.5 mm

Marker Pen

95 m m

Minimum distance from edge of curtain to edge of door bracket 45 mm

CARTON INVENTORY

TOOLS REQUIRED

1. Instruction manual (this document)

2. Stop collar

3. Clamp bracket, plates, washers (2) and nuts (2)

4. E960M Premium transmitter (2)

5. E138M wireless wall button (1)

6. Opener

7. Self tapping screws (2) (for pinning the door)

8. Weight bar screws (2), washers (2) and nuts (2)

9. Warning label and risk of entrapment label

10. Warranty registration card

11. Weight bar

1. Ladder

2. Adjustable wrench for U-bolts already installed on the door

3. 8 mm socket, 10 mm socket and 13 mm extended socket and socket wrench

4. 300 mm socket extension (for minimum side-room installations)

5. Drill and 5.5 mm drill bit

6. Philips-head screwdriver

7. Marker pen

8. Rope

9. Door stand (not shown)

DOOR REQUIREMENTS

The SilentDrive Pro (MR855EVO) is suitable for spring balanced Residential Rolling garage doors with:

• Maximum door height of 4.5 m

• Maximum curtain area of 18 m

• Maximum door mass of 120 kg

*The obstruction detection beams must be installed if

the force at the edge of the closing door exceeds 400 N (40 kgf).

Door axle diameter must not exceed 35 mm.

Ensure that there is at least 45 mm from the edge of the curtain to the edge of the bracket. If the roller door drum wheel is on the edge of the curtain or is a smaller diameter, additional clearance may be required.

Assemble the opener to the door axle and the existing door bracket using the U clamp assembly provided. Tighten to 25-28 Nm. Full installation process is in section 13.

3 4

CONTROL PANEL

1. Terminal Block: used for external accessories (see chart below).

Ref Function

Push button

Common

B Common White -ve Common terminal for push button, obstruction

C Obstruction Detection

Beams Accessory Power

NOTE: The terminal block is behind a plastic cover in the back housing. Use a small screwdriver to lever open the plastic cover if access to the terminal block is required. All wires should be secured appropriately.

2. DN Button: used to drive the door DOWN

Colour

Red

White

Grey

Green

Polarity Comment

+ve

-ve

+ve

Dry contact input for push button wired wall

controls

Common terminal for push button, obstruction

detection beams & accessory power

detection beam & accessory power

Obstruction detection beam Input (pulsing

type only) - see section 17

24v dc 50 mA accessory output available for a

universal receiver (output not active in Standby Mode)

3. UP Button: used to drive the door UP

4. P Button: used to “PROGRAM” the DOOR LIMITS (see section 14)

5. S Button: used to “SAVE” and “DELETE” the “REMOTE CONTROLS” (see section 21)

6. LEDs: 1. Program DOWN, and Diagnostic code indicator Number 1

2. Program UP indicator

3. Diagnostic code indicator Number 2

7. Control Button: Used to activate the door when remote controls are not available. Open - Stop - Close.

8. Courtesy Light: turns on during operation and automatically turns off after a period of 3 minutes

Non opener side

Opener side

Boss

TESTING THE DOOR

Complete the following test to ensure your door is well balanced, and not sticking or binding:

• Disable all locks and remove any ropes connected to the garage door.

• Lift the door to about halfway and then release it. The door should remain spring balanced.

• Raise and lower the door to determine if there are any

sticking or binding points (20 kgf is the absolute maximum

allowable to raise or lower the door in any position).

If your door does not hold in place or the door binds or sticks, call a qualified door technician before installing the opener.

ATTACHING THE STOP COLLAR

• The stop collar is required to be installed on the opposite side of the door to where the opener is to be installed.

• Ensure the U-Bolt holding the door shaft to the door bracket is tightly secure.

(NOTE: This U-Bolt must not be removed or loosened)

• Remove the bolt assembly from the plastic stop collar. Open the collar as wide as possible and push it onto the door shaft.

• Fit the stop collar hard against the boss of the door drum. Reinstall the bolt assembly onto the stop collar and tighten.

ATTACHING THE WEIGHT BAR

If the door has a lifting handle, remove the handle, nuts & bolts. Place the weight bar over the handle holes, insert the extended bolts through the weight bar & fasten the handle back in place.

• Place the weight bar in the centre of the door as shown.

Is the stop collar installed?

YES: proceed to the next

NO: install the stop collar

SAFETY CHECK!

step

before proceeding

If the door curtain does not have a handle you will need to follow these instructions:

• Use a marker pen to mark the two hole positions.

• Drill two 5.5 mm holes through the two marked positions, then place the weight bar on the inside of the door.

• Use the bolts, washers and nuts (provided) to fasten the weight bar in place.

Rope

Manual release warning label

Release handle

Overhand knot

Rope

Manual release warning label

Release handle

Overhand knot

PINNING THE DOOR

Note: A ballooning door may delay the safety reversal response and can compromise garage door security.

• To remedy any ballooning, insert the supplied self tapping metal screws into where the curtain leaves the roll. Secure these through the curtain into the drum wheel at each end of the roll.

• After determining the correct fastener location as shown, lift the door approximately half a turn from the closed position to allow access for securing the screws.

THE RELEASE HANDLE & CORD

Do not disengage the opener to manual operation with children, persons or other objects including

motor vehicles within the doorway. The door is under significant tension and if the door has developed a fault or incorrect tension, it may be unsafe and may fall rapidly.

Free curtain

Door closed

Ballooning

Door can be lifted

Add fasteners here

Door secure

The manual release mechanism enables the door to be manually operated during power outages or in an emergency.

The RED Manual Release cord is preassembled to the opener. When the opener is installed the handle should be no higher then 1.8 metres from the floor. The cord may need to be extended for high door installations.

OPERATING THE MANUAL RELEASE

To disengage the opener

Pull the release cord down firmly, (the opener will make a clicking noise).

To re-engage the opener

Pull the release cord down firmly, (the opener will make a clicking noise).

Disable all locks and remove any ropes connected to the garage door. Take care when operating the manual release as an open door may fall rapidly due to weak or broken springs, or being out of balance.

Extension pole

Reinforcing Brace

ATTACHING EXTENSION POLES (IF REQUIRED)

Optional accessory not provided

• Insert the extension poles into the drive legs.

• Align the holes on the extension poles with the holes on the drive legs

• Using the screws provided, secure the extension poles

• Align the holes of the reinforcing brace with the two holes on the end of the drive legs as shown and fix in place using the screws provided. Please note that the reinforcing brace MUST be applied.

LEFT (handing must be changed during limit setting - refer to section 14)

Reinforcing brace must be used. Use extension pole kit part number 002A1828

LEFT / RIGHT HAND INSTALLATION

RIGHT (factory default setting)

Inside garage looking out

Rope

Ladder

Rope

Ladder

INSTALLATION PROCEDURE

Do not allow people to walk under or around the door during the installation process as serious injury can occur.

NOTE: The opener can be installed on either side of the door. The following instructions are for RIGHT HAND INSTALLATIONS (as illustrated i.e. inside the garage looking out). For left hand installations, reverse the instruction terminology (eg LEFT for RIGHT etc).

Preparation:

• Place the opener in manual release mode (refer to section 10)

• Completely open the roller door. For safety,tie a rope around the door

• Ensure the door axle U-BOLT and door mounting bracket on the left hand side (non opener side) are securely fastened

• Support the door with a door stand, ladder or similar device to safely support the door

• Mark the position of the door shaft on the right hand door bracket (for reassembly purposes)

• While the door is supported, remove the right hand axle U-Bolt and door mounting bracket from the wall

Install the opener:

• Slide the opener over the door axle and engage the drive legs into the door drum wheel, either side of a spoke

• Refit the door mounting bracket to the wall

• Clamp the opener on the door axle and door bracket in the marked position using the clamp assembly

supplied (tighten to 25 – 28 Nm)

• Remove all ropes and the support stand

• Check the operation of the door in manual mode by raising and lowering by hand. It should operate smoothly without sticking or binding. The disengage handle should already be attached less than 1.8m above the floor

Connect the power:

• Position the power cable away from the door curtain and any moving parts

• Plug the opener into a nearby power point and turn ON

• The opener light will turn ON and remain ON for 3 minutes

Tighten to 25-28 Nm

132A2940

1. Program Start

2. Left/Right Setting

3. Accept Setting

4. Set UP Limit

5. Accept UP Limit

6. Set DOWN Limit

7. Accept DOWN Limit

8. Learn UP Force

9. Learn DOWN Force

Flash x2

BEEP

DOWN

DNDN

UP PP

Flash x2

BEEP

DNDN

UP PP

DNDN

UP PP

DNDN

UP PP

Flash x2

BEEP

DNDN

UP PP

Flash x2

DNDN

UP PP

Full light

BEEP

DNDN

UP PP

Flash x 2

BEEP

DNDN

UP PP

Flash x 2

EEP

DNDN

UP PP

Travel limits set how far your door goes up and down. Your opener must also be configured for right or left hand installation. If not the door will rotate in the reverse direction.

Program Buttons: The Control Panel diagram in section 4 identifies the Control Buttons and LED layout Audible Beep: An audible “BEEP” also occurs with each button press. This feature can be turned OFF Courtesy light: During the programming sequence, the courtesy light will flash at half strength

NOTE: The SilentDrive Pro (MR855EVO) opener is factory configured for right hand installation.

Setting the Right or Left Hand Operation:

Refer to the diagrams on the right for guidance. Ensure the door is positioned halfway and the opener is engaged (out of manual mode). Turn the opener Power ON, the courtesy light will turn ON.

1. Press the “P” button for 5 seconds until LED 3 will flash,

2. To change to the opposite setting, simply press the “S”

3. When the correct hand setting is selected, Press and

SETTING THE LIMITS FOR RIGHT OR LEFT HAND OPERATION AND FORCE

The opener will operate during this procedure. Make sure the door is clear of obstruction. Ensure your hands are away from any moving parts before activating the door.

as well as LED 2 or LED 1 will flash. For Right Hand setting LED 2 will flash, and for Left Hand setting LED 1 will flash.

button, and the opposite LED will flash. Release the “P” program button to accept this

setting. (continue)

Setting the Door Limits:

4. Press and hold the “UP” button until the door

5. Press and release the “P” program button to

6. Press and hold the “DN” button until the door

7. Press and release the “P” program button to

Setting the Force Automatically:

8. Press and release the “UP” button. The door will travel to

9. Press and release the “DN” button. The door will travel to

Setting the Force manually: (Only perform if Limits are already set)

• Start with the door fully CLOSED.

• Press the “S” button twice to enter into force learn mode.

• Press and release the “UP” button. The door will travel to

• Press and release the “DN” button. The door will travel to

reaches the desired OPEN position (You can toggle between the “UP” and “DN” buttons to move the door to the correct position. Make sure there is enough room for your vehicle to pass under)

accept this setting. reaches the desired CLOSED position (You can

toggle between the UP and DN buttons to move the door to the correct position.)

accept this setting. (LED 2 should flash to indicate you are now in Force Learn mode) (continue)

the OPEN position with LED 2 flashing. the CLOSED position with LED 1 flashing. When fully

closed, LED 1 will stop flashing and the courtesy light will change to full power.

(This process is now complete)

The Courtesy light will go to half strength, and LED 2 will flash quickly.

the OPEN position, then LED 1 will flash quickly. the CLOSED position, then LED 1 will stop and the

courtesy light will change to full power.

This process is now complete.

Handle should be less than 1.8 m

<1.8 m

40 m m Test obst acle

40 mm

TESTING THE SAFETY REVERSE SYSTEM

The safety reverse system test is important. The garage door must reverse on contact

with a 40 mm obstacle laid flat on the floor. Failure to properly adjust the opener may result in serious personal injury from a closing garage door.

Operate the door in the down direction. The door must reverse upon contact with the obstacle. If the door stops on the obstacle, remove obstacle and repeat limit and force setting (refer to section 14).

Repeat the safety reverse system test.

FIXING WARNING LABELS

Once you have completed your installation and successfully carried out the safety reverse system test (outlined above), install the warning labels provided with your opener as shown.

The risk of entrapment label must be installed adjacent to the release handle at a height of less than

1.8 m from the floor.

The WARNING label must be installed in a prominent place near any fixed control.

Any fixed wall control or wireless door control must be mounted at a height of no less than 1.5 m out of the

reach of children.

Read the safety instructions (page 1) for further details concerning safety.

INSTALLING YOUR E138M WIRELESS WALL BUTTON

Disconnect power to the opener whilst installing this accessory to prevent accidental activation. Locate minimum 1.5 m above the floor

To install:

• Carefully pry open the E138M and locate the two screws for mounting.

• Attach to the wall using the two screws and wall anchors provided if mounting to a plaster wall. If using a recessed wall box do not use anchors.

NOTE: Do not overtighten screws.

NOTE: The wall control supplied with your opener should be pre-programmed by the factory. If adding a new wall control, program into the opener before mounting the unit as detailed in the “Wireless Programming” in section 21.

STANDARD INSTALLATION COMPLETE

ACTIVATE TIMER TO CLOSE

SET TIME

ACCEPT SETTING

Flash x 2

BEEP

DNDN

UP PP

BEEP

DNDN

UP PP

Flash x 2

BEEP

DNDN

UP PP

INSTALLTHE PROTECTOR SYSTEMTM(OPTIONAL ACCESSORY)

NOTE: This accessory must be used for all installations where the closing force as measured on the bottom of the door is over 400 N (40 kgf).

After the opener has been installed and adjusted, the

Protector System™ can be installed. Instructions are included with this accessory.

The Protector System™ provides an additional measure of safety against a small child or animal being trapped under a garage door. It uses an infra-

red beam, which when broken by an obstruction, causes a closing door to stop and open, preventing an

open door from closing and is strongly recommended for homeowners with young children or pets.

ENABLING THE PROTECTOR SYSTEM:

• Connect the obstruction detection beam wiring to the opener and turn ON. (The obstruction detection beams will automatically enable once they are connected and will now operate in a FAIL SAFE mode.)

DISABLING the obstruction detection beams:

If the obstruction detection beams are installed and needs to be removed the opener will need to be reprogrammed.

Perform the power ON/OFF sequence as follows

• Remove the obstruction detection beam wires from the opener

• Turn the mains power OFF for 5 seconds

• Turn the power ON for 5 seconds

• Turn the power OFF for 5 seconds

• Turn the power ON and check the opener operates OK without the obstruction detection beams

SAFETY FIRST!

Whilst Merlin have engineered safety features into your garage door opener, we urge you to consider fitting obstruction detection beams to your new garage door opener. In many countries these devices are compulsory to assist in preventing serious injury or property damage. For your own peace of mind and the safety of others please consider installing this safety device.

Timer to close feature (TTC)

Auto close is NOT recommended for households with young children.

TIMER TO CLOSE feature: (TTC) 10 to 180 seconds. NOTE: The Protector SystemTMMUST be installed before TTC will operate.

The Timer to Close feature allows the door to automatically close after a specified time period. During the OPEN door waiting period, the courtesy light will flash continuoulsy. If the door encounters an obstruction while closing, the opener will return to the OPEN position and the waiting period will begin again.

To activate the Timer to Close:

• Start with obstruction detection beams installed and the door fully CLOSED

• Press and Hold both “P” and “DN” buttons for 3 seconds. When the

Courtesy light flashes “TWICE”, release both buttons

• Press the “UP” for each 10 second interval required for

Timer to Close. A “BEEP” will register for each press. “DN” button will reduce the count if needed.

• Press and release the “P” button to accept this setting

To deactivate the Timer to Close:

• Start with the door fully CLOSED

• Press and Hold both “P” and “DN” buttons for 3 seconds. When the Courtesy light flashes “TWICE”, release both buttons.

• Press and release the “P” button to accept this setting

The door may operate unexpectedly, therefore do not allow anything to obstruct the path of the door.

BEEP

AUDIBLE BEEP

Flash x 2

BEEP

DNDN

UP PP

fig.3

Flash x 2

Door Fully Closed

fig.1

fig.2

BEEP

DNDN

UP PP

Flash x 1

BEEP

DNDN

UP PP

AUDIBLE BEEP (OPTIONAL)

The SilentDrive Pro (MR855EVO) has been factory set for an audible “BEEP”.

The Audible beep can be turned OFF by using the following method.

• Start with the door fully CLOSED.

• Press and Hold both “S” and “DN” buttons

for 3 seconds

• The Courtesy light will flash “TWICE”. Release the buttons.

To turn the audible beep back ON, simply repeat the above process.

VENTILATION MODE - PARTIAL OPENING FEATURE

This is an adjustable, second stop position, that can be preset, partially open for ventilation, pedestrian or pet access, programmed to the Remote Control.

To activate the ventilation mode:

1.Start with the door fully CLOSED (figure 1). Drive the

opener UP and stop at the position required for you wish to set the door at.

2.Enter ventilation activation mode by pressing the P and UP

buttons together for 3 seconds (figure 2). Release when the courtesy light flashes once.

3.Press the remote control button that you have allocated for

this feature (figure 3). Do not use the button already allocated for normal operation. The courtesy light will flash when the code is accepted.

The remote will now operate to and from the “programmed” and the “fully closed position”. Outside this range the remote will operate as normal.

To deactivate the partial opening feature:

1.Start with the door fully CLOSED.

2.Enter ventilation mode by pressing the P and UP buttons

together for 3 seconds (figure 2). The courtesy light will flash twice, indicating that deactivation has occurred.

WIRELESS PROGRAMMING (REMOTE ACCESSORIES)

Flash x 10

NORMAL

STANDBY

LOW STANDBY

BEEP

DNDN

UP PP

Flash x 1

BEEP

DNDN

UP PP

Flash x 2

BEEP

DNDN

UP PP

NOTE: The transmitters supplied with your opener are preprogrammed by the factory.

Activate the opener only when door is in full view, free of obstruction and properly adjusted. No one should enter or leave the garage while the door is in motion. Do not allow children to operate push buttons or remotes. Do not allow children to play near the door.

If you purchase additional transmitters, the garage door opener must be programmed to accept the new remote code.

Program the receiver to match additional transmitter codes:

Using the “S” SAVE Button

1.Press and hold the button on the remote that you wish to use (1)

2.Press and release the “S” button on the opener (2)

3.Release the remote button when the courtesy light flashes twice. It has learnt the code. If you release the remote control push button before the opener light flashes, the opener has not learnt the code.

The opener will now operate when the remote control button is pressed.

To Erase all Remote Control Codes

1.Press and hold the “S” button on the opener until the courtesy light flashes twice, and continue holding for approximately 8 seconds, until the courtesy light flashes twice again.

2.Release the button, all codes are now erased.

STANDBY MODE (OPTIONAL)

The SilentDrive Pro has been factory set for low standby mode (sub 1 watt usage).

This will deliver the lowest possible standby power. The External Accessory Power is turned OFF in this mode, so if this output is required, Normal Standby mode will need to be activated (eg. for using an external receiver).

To Activate NORMAL STANDBY mode:

• Turn the mains power OFF.

• Press and Hold both “UP” and “DN” buttons.

• Turn ON mains power while both buttons are still pressed.

• Courtesy light comes ON, and after 5 seconds another 10 flashes. Release both buttons.

To Activate LOW STANDBY mode:

• Turn the mains power OFF.

• Press and Hold both “UP” and “DN” buttons.

• Turn ON mains power while both buttons are still pressed.

• Courtesy light comes ON, and after 5 seconds another 1 flash. Release both

buttons.

OPERATION OF YOUR OPENER

Your opener can be activated by any of the following devices:

• Opener Control Panel: UP & DOWN buttons, and O.S.C. control button.

• Remote Control Transmitter: hold the button down until the door starts to move.

• Wireless Entry Keypad: This is an accessory that opens the door using a four digit keycode.

When the opener is activated:

• If open, the door will close. If closed, the door will open

• If closing, the door will stop

• If opening, the door will stop (allowing space for entry and exit of pets and for ventilation)

• If the door has been stopped in a partially open or closed position, it will reverse direction

CARE OF YOUR OPENER

When properly installed, your opener will operate with minimal maintenance. The opener does not require additional lubrication.

Limit and Force Settings: These settings must be checked and properly set when the opener is installed.

Weather conditions may cause some minor changes in the door operation, requiring some re-adjustments, particularly during the first year of operation. Refer to limit and force setting in section 14.

Follow the instructions carefully and repeat the safety reverse test after any adjustment.

Transmitter:Additional transmitters can be purchased

at any time. Refer to gomerlin.com.au or gomerlin.co.nz for compatible transmitters. Any new transmitters must be programmed into the opener.

Transmitterbattery: If the transmission range decreases, replace the battery.

Obstruction behaviour:

• If an obstruction is encountered while closing, the door will reverse

• If an obstruction is encountered while opening, the door will reverse and stop

• Obstruction detection beams use an invisible beam which, when broken by an obstruction, causes a closing door to open and prevents an open door from closing. It is STRONGLY RECOMMENDED for homeowners with young children or pets.

Opening the door manually:

When releasing the door, the door should be fully closed if possible. Weak or broken springs could allow an open door to fall rapidly. Property damage or serious injury could result.

The door can be opened manually by pulling the release cord down firmly. To re-engage the door, pull the release cord down firmly.

The opener light will turn on for 3 minutes when the opener is activated.

MAINTENANCE OF YOUR OPENER

Once a Month:

• Repeat the safety reverse test (see section 15). Make any necessary adjustments.

• Manually operate the door. If it is unbalanced or binding, call for professional garage door service.

• Check to be sure that the door opens and closes

fully. Set the limits and/or force if necessary.

SPECIFICATIONS SILENTDRIVE PRO (MR855EVO)

Input Voltage: 220-240 VAC, 50-60 Hz, 140 W Rated Load: 35 Nm Max.Pull Force: 550 N @ O300 mm Max. door weight: 120 kg Max lift under Spring Tension: 20 kg Max. door area: 18 m Standby Power: <1 watt Drive: DC gear motor permanent

Max. Drum Rotations: 4 Memory Registers: 64

Operating Frequency: 433.30/433.92/434.54 MHz Operating Temperature: 550C to -250C

lubrication

SPECIAL NOTE: Merlin strongly recommends that obstruction detection beams be installed on all garage door openers.

white

black

24 vdc

com

External Receiver

Wired Wall Button

com

n/o

4 3 2 2 1

Obstruction Detection Beams

green (4) grey (3) white (2) red (1)

Carefully RemoveBatter y (CR2032x 1)

2VDC

Pb Cd Hg

TYPICAL WIRING DIAGRAM SILENTDRIVE PRO (MR855EVO)

Information for Service Personnel

REPLACE BATTERIES IN REMOTES

Battery of the remote control:

The batteries in the remote have a long life. If the transmission range decreases, the batteries should be replaced. Batteries are not covered by the warranty.

To prevent SERIOUS INJURY OR DEATH: observe the following instructions for the battery

- NEVER allow small children near batteries.

- If battery is swallowed, immediately notify a Doctor.

- Danger of explosion if battery is replaced improperly.

- Replacement only by identical or equivalent type.

- Dispose of old battery properly. Batteries should not be treated as household waste. All consumers are required by law to dispose of batteries properly at the designated collection points.

- Never recharge batteries that are not meant to be recharged.

- Do not short-circuit batteries or take them apart.

- If necessary, clean contacts on batteries and contacts before loading.

- Never expose batteries to excessive heat such as sunshine, fire or the like!

Replacing battery (CR2032 or equivalent):

To replace the battery, turn the remote control around and open the case with a screwdriver. Lift the cover and lift the control board. Slide the battery to one side and remove the old battery. Be sure to observe the polarity of the battery.

Assemble the transmitter again following the steps in reverse.

TROUBLESHOOTING

1. The opener will not operate from either the UP/DOWN activation button or the transmitters :

• Does the opener have electric power? Plug a lamp into

the outlet. If it does not work, check the fuse box.

• Have you disabled all door locks? Review the

installation safety instruction warnings on page 1.

• Is there a build-up of ice or snow under the door? The

door may be frozen to the ground. Remove any

restriction.

• The garage door spring may be broken. Have it

replaced by contacting a garage door repairer.

2. Opener operates from the transmitter, but not from the wired wall control terminals:

• Check that the wiring connections are correct.

3. The door operates from the UP/DOWN activation buttons but not from the wireless wall control or transmitter:

• Program the opener to match the transmitter code.

Repeat with all transmitters.

4. The transmitter has short range:

• Change the location of the transmitter.

• Check to be sure the antenna on the bottom of the

opener extends fully downward.

• Some installations may have shorter range due to a

metal door, foil backed insulation, or metal garage siding.

• The batteries may be flat. Replace the batteries.

5. The garage door opens and closes by itself:

• Be sure that no transmitter buttons are being pressed.

• Clear the memory and re-program all wireless wall

controls and transmitters.

8. The door opens but will not close (or reverses while closing):

• Is something obstructing the door? Pull the manual

release handle. Operate the door manually. If it is unbalanced or binding, call a trained door systems technician.

• Clear any ice or snow from the garage floor area where

the door closes.

• Repeat the limit and force setting. Repeat safety reverse

test after adjustments.

9. The opener strains to operate the door:

• The door may be out of balance or the springs may be

broken. Close the door and use the manual release to disconnect the door. Open and close the door manually. A properly balanced door will stay in any point of travel while being supported entirely by its springs. If it does not, disconnect the opener and call a trained door systems technician.

10. The opener motor hums briefly, then will not

work:

• Check that the door is not in manual release mode

(refer to sections 9 or 10).

• The garage door springs may be broken.

• If the problem occurs on the first operation of the

opener, the door may be locked. Disable any door locks.

11. The opener will not operate due to a power

failure:

• Use the manual release handle to disconnect the door.

The door can be opened and closed manually. When

power is restored, re-engage the opener to operate it via a transmitter.

6. The door reverses and stops before opening completely:

• Is something obstructing the door? Is it out of balance,

or are the springs broken? Remove the obstruction or repair the door.

7. Door reverses for no apparent reason and opener lights flash 10 times:

• Check the obstruction detection beams (if you have

installed this accessory). If the red light on the beam is flashing, the alignment is incorrect.

• The red light on the beams may not be on if the

opener is in Standby mode. Activate the door to temporarily exit standby mode and check lights are on constantly. If the LEDs are flashing, realign the beams.

12. The LED Indicators on the control panel are flashing in sequence:

• Check the diagnostic code in section 28.

ACCESSORIES

002A1873 Weight bar

002A1977

Front lower housing assembly

002A1956

Sungear assembly

093A0809

Upper housing

002A1867

Sub 1 watt PCB

204A0301

Transformer

002A1959

APE assembly

014A1395

PCB assembly

002A1958

Chassis sub-assembly

002A1960 Stop collar

093A0808

Base housing

002A1874

RDO clamp

026A0189

Power cord

1. Model E138M 2 Channel wireless wall button

2. Model E960M 4 Channel Premium transmitter

3. Model E950M 4 Channel transmitter

4. Model E940M 1 Channel transmitter

5. Model E943M 3 Channel transmitter

7. Model E840M Keyless entry system

8. Model 760AML Outside keyswitch

9. Model CM1702 Outside quick release (steel fix)

10. Model DMK1 Outside quick release (brick fix)

11. Model 774ANZ The Protector System

(IR Beams)

6. Model E945M 3 Channel mini transmitter

NOTE: Use of any Chamberlain Group accessories are approved to use with this opener. This includes genuine

Merlin accessories. Generic compatible accessories are NOT approved for use with this opener.

SPARE PARTS

DIAGNOSTIC CHART

Your garage door opener is programmed with self-diagnostic capabilities. The indicator LEDʼs 1 & 3 on the control panel will flash a number of times to indicate a fault code exists.

DIAGNOSTIC CODE

LED 1 LED 3

SYMPTOM

The garage door opener will not close and the courtesy light flashes.

The door control will not function.

The garage door opener will not close and the courtesy light flashes.

There is no door movement or motor accelerates before stopping suddenly.

Opener fails to operate.

POSSIBLE RESOLUTION

Safety sensors are open circuit or wires may be cut. Inspect sensor wires for a disconnected or cut wire. Turn power off and reboot the opener.

There is a short circuit wire for the safety sensors. Inspect safety sensor wire at all staple points and replace wire or correct as needed. Turn power off and reboot the opener.

The wires for the door control are shorted or the door control is faulty. Inspect safety sensor wire at all staple points and connection points and replace wire or correct as needed.

Safety sensors are misaligned or were momentarily obstructed. Realign both sensors to ensure both LEDs are steady and not flickering. Make sure nothing is hanging or mounted on the door that would interrupt the sensors path while closing.

No RPM pulses have been detected. Check the door manually for balance, binding or obstructions. Internally the possible cause may be the motor, logic board or RPM sensor. Try resetting door travel limits. Contact service centre.

Possible PCB memory failure. Reboot opener by turning the mains power OFF and then ON after 15 seconds. Reprogram the door travel limits and force settings. Contact service centre.

Possible PCB Voltage failure. Reboot opener by turning the mains power OFF and then ON after 15 seconds. Reprogram the door travel limits and force settings. Contact service centre.

4 2

Opener fails to operate using the remote controls

Door is moving down, stops and reverses.

Door is moving up, stops and reverses.

Possible receiver failure. Reboot opener by turning the mains power OFF and then ON after 15 seconds. Recode the transmitters. Contact service centre.

Manually open and close the door. Check for binding or obstructions, such as a broken spring or door lock. If the door is binding or sticking contact a trained door systems technician. If door is not binding or sticking, reset the limits (refer to “Program the Travel Limits and Force” section).

Tra dem a rk of Th e C ham be rlain Group, Inc.

® Re g istered Tra d em ark of T he Ch a m berlain G rou p, Inc.

CHAMBERLAIN LIMITED WARRANTY

Merlin®Professional SilentDrive®Pro MR855EVO

Roller Garage Door Opener

Cha m be rla in Austra lia Pty Limite d / C h a m b e rlain New Ze a lan d Lim ite d (Chamberlain), th e m anufactu rer of M erlin®auto m a tic ga rag e do or openers, is c o m m itted to m anufactu rin g and sup p lyin g high q u ality g oods. As p a rt of this c o m m itm ent, w e see k to p rovid e reliable se rvic e and supp o rt fo r o u r g oods a n d are pleased to p rovide you, the orig inal purchaser, w ith th is C ham b erlain Lim ited W arra n ty. The b enefits given to y o u un der th is C ham berlain Limite d Warra n ty a re in additio n to any rights an d rem edies th at y o u m ay h a v e un der A u stralian o r New Zeala nd con s u m er p rotection laws. O u r g oods co m e w ith g uara nte e s th a t c a n n ot b e excluded u n d er th e A ustralian C onsu m er La w, or N ew Zealand C onsum er G u a ra n tess Act 199 3 . You are e n title d to a rep lacem ent or re fu n d for a m a jor fa ilu re a nd for com p ensation for any other reasonably fo resee a b le loss or d a m ag e . You a re a lso e n title d to h ave the g o o d s re p aired o r rep laced if the g oods fail to be of accep table quality a nd the fa ilu re d oes no t am oun t to a m a jor fa ilu re.

Chamberlain’s warranty What is covered

Cha m be rla in w arra n ts to the o rig ina l purchaser of the M erlin SilentD rive P ro M R 855E VO Roller D o o r O pen e r (U n it) that all pa rts of th e Unit, oth e r than re m o te c o n trolled tra n sm itters, b a tte ry ba c k up un its and ac ce s s o rie s, glo b e s and ba tte ries, a re free fro m defects in m ate rials a nd w ork m an s h ip for a pe rio d of 84 m o n ths o r 1 5,0 0 0 cy c les (each o penin g & closin g of the garage d o o r e quals 1 c y c le) w h ichever com es first, from the d a te o f purchase w hen insta lle d by a P ro fessio nal d e ale r a p p oin ted o r a uth o rised by C ham b erlain in a resid ential p re m ise w ith a residen tia l spe c ified g a rage door that is de s igned for the sole purpose o f a single -fam ily dw ellin g .

Cha m be rla in w arra n ts that th e rem o te co n trolled tra n s m itters (E 9 6 0M ) in cluded w ith the U nit a re free fro m defects in m ate rials an d workma n s h ip fo r a pe riod o f 2 4 months fro m th e date o f pu rchase an d all o th e r accessories inclu d ed w ith the U nit are fre e fro m defects in m ate rials a nd workm anship for a p e riod o f 1 2 months fro m th e da te o f p u rchase.

What is not covered

Batte rie s and globes a re n o t c o v e re d un der th e Cham berlain Lim ite d W a rranty. Tra v e l costs incurred b y C h am b e rlain or the P ro fe s s ional De a ler in eith er travellin g to or fro m areas ou tsid e a capital city m etrop o litan a rea. The s e costs will be at the p u rchase r ’s expense . Additional access costs in curred by a P ro fe s s ional Dea ler or C h a m b e rlain in obta ining acce s s where the Unit is no t readily a c c e ssible. T h e se cost w ill be at the pu rchaser’s ex p ense.

Warranty Conditions

It is a co n d ition of this C ham berla in L im ite d Warra n ty that th e Unit is sold , in stalled a n d se rv iced b y a P rofessional D ealer appointe d or a u th o ris e d by Cha m be rla in. A M erlin branded ga rage do o r o pener purchased o ver th e in ternet a nd insta lled by a p ers o n other th a n a P rofe s s ional De a ler w ill not be co v e red by this Cham b e rlain Lim ite d W arran ty.

It is also a condition of this Chamberlain Limited Warranty that for the operating life of the Unit: 1 the garage door is spring balanced, is operable by hand and opens

and closes with no more than a maximum of 20 kg of lifting weight;

2 the g a rag e do or a nd the U nit is profe s s ionally m ainta ined a n d se rv iced

by a Professio n a l D eale r, a t a min im u m , d u rin g the third a n d fifth years of th e Cham berlain Limited Warran ty p e rio d such that th e sp ring balanced

door ope rates accordin g to m an u facture r s p e cification s . If y o u r d oor bin d s , s ticks, or is out of bala nce, th e n it m u s t n o t b e used until serviced by a tra ined d oor te c h nician or P rofesio n a l D eale r. T h e ga rage do o r serv ice fee w ill b e at the p u rc h a ser’s e x p e nse;

3 the w arra n ty is registered by c o m p leting the o nline form at

ww.gomerlin.com.au or www.gomerlin.co.nz; a n d

4 yo u retain you r s a les d o c k e t o r invoic e as proo f o f pu rchase, and atta ch it

to this manua l to enab le yo u to e s tablish the d a te of pu rchase in the unlikely ev e n t o f a warran ty servic e be ing requ ire d.

Making a claim

Durin g the a pplicable Cham berlain Limited Warran ty p e rio d, if you a re concerned that th e Unit m ay b e defective, call the P rofessio n a l D eale r that sold /in s talled the o pener, or ou r s e rvic e ce n tre o n the toll fre e nu m b e r b elo w and a Cham berlain te chnic ian w ill d iagnose the problem an d arrange for this to be rectified . O n c e the p rob lem has been diagnosed , sub ject to y o u r rights un d e r the applicable Australian an d New Ze ala n d co n sum e r p ro tection law s with re s p ect to m ajor fa ilu res, C h a m b e rlain or its P rofe ssional Dea ler will provide you w ith eith e r, repairs to the U nit or a repla cem e n t U nit.R epa irs an d re p lace m en t pa rts provided un d er th is C ham b erlain Lim ited W arra n ty a re pro vide d free of charge a n d are warranted for th e rem a ining po rtion o f the origin al w arra n ty p e riod.

114A5021B

This Cham berlain Lim ite d Warra n ty p rovides ben e fits w hic h are in a d d ition to yo u r o th e r rig hts an d rem edies as a co n s u m e r.

Exclusions - what voids the warranty

If ou r s e rvic e ce ntre d e te rm ine s that a w arran ty claim has be e n mad e in re s p ect o f a failure or defect arisin g under or out of any e x c lusio n de ta ile d belo w such that th e claim is no t c o v e red un d e r this C h a m b e rla in Lim ite d W a rranty, w e m ay, s u b ject to yo u r o th e r rig hts an d rem edies as a consum er, charge you a fee to repair, replace and /or retu rn the U nit to you.

This Cham berlain Lim ite d Warra n ty d o e s not cove r a n y failure of, o r defe ct in, th e Unit d u e to: 1 non-c o m p lia n c e with the instruction s regardin g sp e cificatio n s ,

in stallation, operation, m ain tenance an d testing of the U nit or of an y pro duct with which the Unit is us e d ;

2 any atte m pt by a perso n other than a Pro fessio n al D ealer to repa ir,

dism antle , rein s tall o r m ove the U nit to ano ther lo cation o n c e it has been insta lled;

3 use of any c o py, im itatio n or replica g ara g e do o r rem otes w ith yo u r

M e rlin U nit;

4 tam perin g , n e g lect, a buse, we a r a n d tear, accid e n t, electric a l storm ,

excessiv e us e or c o nditio n s other than n o rm al dom estic use;

5 pro b lem s w ith , o r relating to, the ga rage do o r o r g a ra g e do o r h a rd w are,

in cludin g but n o t lim ited to the d oor springs, doo r rollers, d o o r alignm ent or hin g e s;

6 pro b lem s cause d by electrical faults o r replacem e n t o f b a tteries or light

bulb s , b low n fuses, ele ctrica l surges, pow e r s u rg e s or p owe r strikes, fire , flo o d , rain, w ater, lig h tning or storm s;

7 water o r m o istu re ingress that c a uses corrosion or e lectric a l

m a lfu nction; 8 corrosio n cause d by se a air if locate d near a w ate rw a y, beach e tc; 9 fitm ent to a com m e rcia l d o o r o r in a co m m ercial operating a p plication,

in stallation o f a resid ential garage do o r o p ener in a com m e rcia l o r

in d u s trial prem ises o ther than a single -fa m ily dw elling . 10 lack of proper m ain tenan c e , se rvic e or c a re of the d o o r a nd U nit; 11 an y un a uth o rised m odific a tio n to the U nit; o r 12 d a m a g e ca u sed by insects , pe s ts or o ther after sa le da m ag e ca u s e d

by eve n ts o r a c c idents outside Cham b e rlain ’s reasonable contro l a n d

not arisin g under norm a l an d standard o p e ra tin g cond itions. NB : A G e neral P u rp o se O utlet (G P O ) ie : p o wer po int m u s t b e su p plied by

th e co n sum e r a s this e lectrical fitting d o e s no t form a p art o f the U nit (o p ener).

If this Cham b e rlain Lim ite d W arran ty do e s no t a p p ly, y o u may h a ve rig h ts available to y o u under th e A ustralian an d New Ze a lan d co n s u m e r pro te c tio n law s .

Liability – Australia only

Except as s e t o u t in the Austra lia n Consum er Law (be ing S chedule 2 of th e Competition and Consumer Act 2010) (as a m e n d e d, c o nsolidate d or re p lace d ): 1 all oth er guarante es, w arra n ties and representations in relatio n to the

Unit o r its su p p ly a re ex c luded to the e xte n t that Ch a m b e rla in can

la w fu lly ex c lude them ; a nd 2 under no c irc u m s tances w ill C ham berlain be liable for c o nsequentia l,

in cidental o r sp e c ial d am a ges aris ing in conn e c tio n with the u s e , o r

in a b ility to u se , the U nit, oth e r than those w hic h were reasonably

fo resee a b le a s lia b le to result fro m the failure.

Liability – New Zealand only

Except as s e t o u t in the Fair Trading Act 1986 and the Consumer

Guarantees Act 1993 (a s am e n d ed, consolidated or repla c e d):

1 all o ther gu a rantees, wa rranties a n d representations in rela tio n to the

Unit o r its su p p ly a re ex c luded to the e xte n t that Ch a m b e rla in can la w fu lly ex c lude them ; a nd

2 un d er no circu m stances w ill C ham berlain be liable for con se q u ential,

in cidental o r sp e c ial d am a ges aris ing in conn e c tio n with the u s e , o r in a b ility to u se , the U nit, oth e r than those w hic h were reasonably fo resee a b le a s lia b le to result fro m the failure.

Note

Cha m be rla in reserves the rig h t to c h a n ge the d e s ign a n d specifications o f th e Unit w ithout prior no tifica tio n . Som e features or accessorie s of the Unit m ay no t be av a ila b le in certa in m a rkets or areas. P le a s e ch e ck w ith your dis tributor.

Chamberlain service centre contact details Australia

Phon e toll fre e 1800 63 8 23 4 Fax toll fre e 1800 88 8 12 1 W e bsite: g om e rlin.com .a u

New Zealand

Phon e toll fre e 0800 65 3 66 7 Fax toll fre e 0800 65 3 66 3 W e bsite: g om e rlin.co.n z Em ail: c u sto m erservice@ cha m berla inanz.com

CChhaammbbeerrllaaiinn AAuussttrraalliiaa PPttyy.. LLttdd..

Unit1 , 75 Epping Road North R yde N S W 2 113 (P O BO X 144 6 , Lane C o v e N SW 1595 )

Merlin MR855EVO User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual