Meridian 5216 User Manual
Meridian 5216
Table of Contents
The Basics
Answering a call on a DN
Making an outgoing call on a DN
Answering an ACD call
Placing a call on hold
Ending a call
Setting the ringing volume
Setting the handset volume
Setting the headset speaker volume
Setting the On-hook monitoring volume
Tones that you hear when using the M5216
Display features
Using the headset
Save, Memory and Pause
Alerter Volume
Time and Date
Call Timer
Display Language
C.O. Features
Predial
Save Number
Memory Number
Pause
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4. Hold
5. Featu
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6. In Ca
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7. Featu
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e Key canc
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able directo
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ll
10. Display shows useful information about your calls or features.
11. Alerter flashes when the telephone rings.
12. Program allows you to enter programming mode.
Answering a call on a DN
To signal an incoming call on a Primary Directory Number (PDN) or Secondary Directory
Number (SDN), your M5216 rings (or provides an alerting beep when you are active as an ACD
agent), the alerter light flashes, and the indicator beside the DN key blinks.
To answer a call using the handset:
1. Lift the handset.
2. Press the DN key.
To answer a call while using the headset:
1. Press the DN key.
Making an outgoing call on a DN
Using your handset:
1. Lift the handset. The PDN key is selected automatically.
2. If you want to select a DN other than the PDN, press the appropriate DN key.
3. Dial the number.
Using your headset:
1. Press the PDN or SDN key.
2. Dial the number.
Answering an ACD call
To signal an incoming ACD call, your M5216 rings, the alerter light flashes, and the indicator
beside the "In Calls" key blinks.
To answer a call using the handset:
1. Lift the handset.
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