Mercusys AC12 User Manual

REV2.0.0 1910080038

User Guide

AC1200 Wireless Dual Band Router

AC12

Specifications are subject to change without notice. is a

registered trademark of MERCUSYS TECHNOLOGIES CO., LTD. Other brands and product

names are trademarks or registered trademarks of their respective holders.

No part of the specifications may be reproduced in any form or by any means or used to make

any derivative such as translation, transformation, or adaptation without permission from

http://www.mercusys.com

CE Mark Warning

This is a class B product. In a domestic environment, this product may cause radio interference,

in which case the user may be required to take adequate measures.

OPERATING FREQUENCY(the maximum transmitted power)

2400 MHz -2483.5 MHz(20dBm)

5150 MHz -5250 MHz(23dBm)

EU declaration of conformity

Mercusys hereby declares that the device is in compliance with the essential requirements and

other relevant provisions of directives 2014/53/EU, 2009/125/EC and 2011/65/EU.

The original EU declaration of conformity may be found at http://www.mercusys.com/en/ce

RF Exposure Information

This device meets the EU requirements (2014/53/EU Article 3.1a) on the limitation of exposure

of the general public to electromagnetic fields by way of health protection.

The device complies with RF specifications when the device used at 20 cm from your body.

National restrictions

Attention: This device may only be used indoors in all EU member states and EFTA countries.

Продукт сертифіковано згідно с правилами системи УкрСЕПРО на відповідність вимогам

нормативних документів та вимогам, що передбачені чинними законодавчими актами

України.

Safety Information

• Keep the device away from water, fire, humidity or hot environments.

• Do not attempt to disassemble, repair, or modify the device.

• Do not use damaged charger or USB cable to charge the device.

• Do not use any other chargers than those recommended.

• Do not use the device where wireless devices are not allowed.

• Adapter shall be installed near the equipment and shall be easily accessible.

• Use only power supplies which are provided by manufacturer and in the original

packing of this product. If you have any questions, please don't hesitate to contact us.

Please read and follow the above safety information when operating the device. We cannot

guarantee that no accidents or damage will occur due to improper use of the device. Please

use this product with care and operate at your own risk.

NCC Notice

注意！

依據低功率電波輻射性電機管理辦法

第十二條經型式認證合格之低功率射頻電機，非經許可，公司、商號或使用者均不得擅自變更頻率、

加大功率或變更原設計之特性或功能。

第十四條低功率射頻電機之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即

停用，並改善至無干擾時方得繼續使用。前項合法通信，指依電信規定作業之無線電信。低功率射

頻電機需忍受合法通信或工業、科學以及醫療用電波輻射性電機設備之干擾。

4.7.9.1 應避免影響附近雷達系統之操作。

4.7.9.2 高增益指向性天線只得應用於固定式點對點系統。

BSMI Notice

安全諮詢及注意事項

• 請使用原裝電源供應器或只能按照本產品注明的電源類型使用本產品。

• 清潔本產品之前請先拔掉電源線。請勿使用液體、噴霧清潔劑或濕布進行清潔。

• 注意防潮，請勿將水或其他液體潑灑到本產品上。

備考

系指限用物質之百分比含量超出百分比含

量基準值。

備考

Symbol

Explanation

This product bears the selective sorting symbol for Waste electrical and

electronic equipment (WEEE). This means that this product must be handled

r to be recycled or

• 插槽與開口供通風使用，以確保本產品的操作可靠並防止過熱，請勿堵塞或覆蓋開口。

• 請勿將本產品置放於靠近熱源的地方。除非有正常的通風，否則不可放在密閉位置中。

• 請不要私自打開機殼，不要嘗試自行維修本產品，請由授權的專業人士進行此項工作。

限用物質含有情況標示聲明書

限用物質及其化學符號

產品元件名稱

PCB ○ ○ ○ ○ ○ ○

外殼 ○ ○ ○ ○ ○ ○

電源適配器 − ○ ○ ○ ○ ○

1. "超出 0.1 wt %" 及 "超出 0.01 wt %"

鉛

鎘

汞

六價鉻

CrVI

多溴聯苯

PBB

多溴二苯醚

PBDE

2. "○"系指該項限用物質之百分比含量未超出百分比含量基準值。

3. " − " 系指該項限用物質為排除項目。

Explanation of the symbols on the product label

DC voltage

Indoor use only

RECYCLING

pursuant to European directive 2012/19/EU in orde

dismantled to minimize its impact on the environment.

User has the choice to give his product to a competent recycling organization or

to the retailer when he buys a new electrical or electronic equipment.

CONTENTS

Conventions ........................................................................................................................... 1

Chapter 1. Introduction ................................................................................................... 2

1.1 Product Overview ............................................................................................................................. 2

1.2 Product Appearance ....................................................................................................................... 2

1.2.1 The Front Panel ................................................................................................................... 2

1.2.2 The Rear Panel .................................................................................................................... 3

Chapter 2. Connecting the Router ............................................................................... 4

2.1 System Requirements .................................................................................................................... 4

2.2 Installation Environment Requirements ................................................................................... 4

2.3 Connecting the Router ................................................................................................................... 4

Chapter 3. Quick Installation Guide ............................................................................. 6

Chapter 4. Basic Configuration ..................................................................................... 9

4.1 Device Management ....................................................................................................................... 9

4.2 Network .............................................................................................................................................. 11

4.3 Wireless ............................................................................................................................................. 13

Chapter 5. Advanced Configuration .......................................................................... 15

5.1 Network .............................................................................................................................................. 15

5.1.1 WAN Settings .................................................................................................................... 15

5.1.2 LAN Settings ...................................................................................................................... 25

5.1.3 IPv6 ....................................................................................................................................... 25

5.1.4 IPTV ....................................................................................................................................... 27

5.1.5 MAC Address Settings ................................................................................................... 28

5.1.6 DHCP Server ...................................................................................................................... 29

5.1.7 IP & MAC Binding .............................................................................................................. 30

5.2 2.4GHz Wireless .............................................................................................................................. 31

5.2.1 Host Network ..................................................................................................................... 31

5.2.2 Guest Network .................................................................................................................. 33

5.2.3 WDS Bridging .................................................................................................................... 33

5.3 5GHz Wireless ................................................................................................................................. 35

5.3.1 Host Network ..................................................................................................................... 35

5.3.2 Guest Network .................................................................................................................. 37

5.3.3 WDS Bridging .................................................................................................................... 37

5.4 Network Control .............................................................................................................................. 39

- I -

5.4.1 Parental Controls ............................................................................................................. 39

5.4.2 Access Control ................................................................................................................. 41

5.5 Advanced Users.............................................................................................................................. 45

5.5.1 Virtual Server ..................................................................................................................... 45

5.5.2 DMZ Server ........................................................................................................................ 47

5.5.3 UPnP Settings ................................................................................................................... 47

5.5.4 Advanced Routing ........................................................................................................... 48

5.5.5 Dynamic DNS ..................................................................................................................... 49

5.6 System Tools ................................................................................................................................... 50

5.6.1 Web Management ............................................................................................................ 50

5.6.2 Time Settings..................................................................................................................... 52

5.6.3 Firmware Upgrade ........................................................................................................... 53

5.6.4 Backup & Restore ............................................................................................................. 53

5.6.5 Reboot ................................................................................................................................. 55

5.6.6 Change Login Password ................................................................................................ 55

5.6.7 Diagnostic Tools............................................................................................................... 56

5.6.8 System Log ........................................................................................................................ 57

Appendix A: Troubleshooting ......................................................................................... 58

Appendix B: Configuring the PC ..................................................................................... 61

- II -

AC12

AC1200 Wireless Dual Band Router

Conventions

The router or AC12, or device mentioned in this User Guide stands for AC1200 Wireless Dual

Band Router without any explanations.

Parameters provided in the pictures are just references for setting up the product, which may

differ from the actual situation.

You can set the parameters according to your demand.

More Info

Specifications and the latest software can be found at the product page at the official website

http://www.mercusys.com.

The Quick Installation Guide can be found where you find this guide or inside the package of

the router.

*Maximum wireless signal rates are the physical rates derived from IEEE Standard 802.11

specifications. Actual wireless data throughput and wireless coverage are not guaranteed and

will vary as a result of 1) environmental factors, including building materials, physical objects,

and obstacles, 2) network conditions, including local interference, volume and density of traffic,

product location, network complexity, and network overhead, and 3) client limitations, including

rated performance, location, connection, quality, and client condition.

- 1 -

AC12

AC1200 Wireless Dual Band Router

Name

Status

Indication

Off

Power is off or the router is not working properly.

The router is working properly.

Off

The wireless function is disabled.

The wireless function is working properly.

Off

The WAN port is not connected.

The WAN port is connected.

Flashing

The WAN port is transmitting/receiving data.

Off

None of LAN ports are connected.

At least one LAN port is connected.

Chapter 1. Introduction

1.1 Product Overview

The router integrates 4-port Switch, Firewall, NAT-Router and Wireless AP. Powered by 2x2 MIMO technology, the router delivers exceptional range and speed, which can fully meet the need of Small Office/Home Office (SOHO) networks and the users demanding higher networking performance.

1.2 Product Appearance

1.2.1 The Front Panel

The router’s LEDs are located on the front panel (View from left to right).

SYS

WI-FI

WAN

LAN

- 2 -

AC12

AC1200 Wireless Dual Band Router

Item

Description

1-3(LAN)

These ports connect the router to the local devices.

This port is where you will connect the DSL/cable Modem, or Ethernet.

The power socket is where you will connect the power adapter. Please use the power adapter provided with this router.

router.

Wireless antenna

To receive and transmit the wireless data.

1.2.2 The Rear Panel

The following parts are located on the rear panel (View from left to right).

WAN

Power

Press this button for 1 second to use WPS function.

WPS/Reset

Press and hold this button for more than 5 seconds to reset the

- 3 -

AC12

AC1200 Wireless Dual Band Router

Chapter 2. Connecting the Router

2.1 System Requirements

• Broadband Internet Access Service (DSL/Cable/Ethernet)

• One DSL/Cable Modem that has an RJ45 connector (which is not necessary if the router is

connected directly to the Ethernet.)

• PCs with a working Ethernet Adapter and an Ethernet cable with RJ45 connectors

• TCP/IP protocol on each PC

• Web browser, such as Microsoft Internet Explorer, Mozilla Firefox or Apple Safari

2.2 Installation Environment Requirements

• Place the router in a well-ventilated place far from any heater or heating vent

• Avoid direct irradiation of any strong light (such as sunlight)

• Keep at least 2 inches (5 cm) of clear space around the router

• Operating Temperature: 0℃~40℃ (32℉~104℉)

• Operating Humidity: 10%~90%RH, Non-condensing

2.3 Connecting the Router

If your Internet connection is through an Ethernet cable from the wall instead of through a

DSL/Cable/Satellite modem, connect the Ethernet cable directly to the router’s Internet port,

then follow steps 4 and 5 to complete the hardware connection.

1. Turn off the modem and remove the backup battery if it has one.

2. Connect the modem to the WAN port on your router with an Ethernet cable.

3. Turn on the modem, and then wait about 2 minutes for it to restart.

4. Turn on the router.

- 4 -

AC12

AC1200 Wireless Dual Band Router

5. Verify that the hardware connection is correct before continuing.

- 5 -

AC12

AC1200 Wireless Dual Band Router

NOTE:

Obtain an IP

Appendix

B: Configuring the PC.

Chapter 3. Quick Installation Guide

This chapter will show you how to configure the basic functions of your router using Quick

Setup Wizard within minutes.

Before configuring the router, you need to set up the TCP/IP Protocol in

address automatically mode on your PC. For detailed instructions, please refer to

1. To access the web management page, open a web browser and enter the default domain

name

http://mwlogin.net in the address field.

2. A login window will appear. Create a login password when prompted. Then click .

For subsequent login, use the password you have set.

- 6 -

AC12

AC1200 Wireless Dual Band Router

3. Select your Internet connection type and enter the corresponding parameters with the

information provided by your ISP and click .

4. Customize the 2.4GHz and 5GHz wireless network name and password, or leave them as

default. It is recommended that you set a strong password using a combination of letters,

numbers and symbols. Then click

- 7 -

AC12

AC1200 Wireless Dual Band Router

5. Click to complete the Quick Setup.

- 8 -

AC12

AC1200 Wireless Dual Band Router

Chapter 4. Basic Configuration

After your successful login, you will see the basic configuration page. The main menus are on

the left of the page. On the right you can configure the corresponding function.

There are three functions on the Basic page: Device Management, Network and Wireless.

The detailed explanations for each function are listed below.

4.1 Device Management

Choose Device Management, you can view and manage the connected or blocked devices on

the page.

- 9 -

AC12

AC1200 Wireless Dual Band Router

1. Connected Devices

• Device Name- Displays the name and IP address of the device. You can click to edit

the device name.

• Rate - Displays the current upstream and downstream speed of the device.

• Upstream/Downstream - You can click the button

or in the column to limit the

upstream or downstream speed for the device.

• Block - Click

to remove the device from the list.

2. Blocked Devices

• Device Name- Displays the name and MAC address of the blocked device. You can click

to edit the device name.

• Allow - Click

to allow the device to connect to the router.

- 10 -

AC12

AC1200 Wireless Dual Band Router

4.2 Network

Choose Network, you can view and customize the basic Internet settings on the page.

1. PPPoE

Select this type if you use DSL (Digital Subscriber Line) service and are provided with a

username and password by the ISP.

2. Dynamic IP

Select this type if your ISP provides the DHCP service, and the router will automatically get IP

parameters from your ISP.

3. Static IP

Select this type if your ISP provides a static IP address, subnet mask, gateway and DNS settings.

- 11 -

AC12

AC1200 Wireless Dual Band Router

4. L2TP

Select this type if you connect to an L2TP VPN Server and are provided with a username,

password, and IP address/domain name of the server by the ISP.

- 12 -

AC12

AC1200 Wireless Dual Band Router

5. PPTP

Select this type if you connect to a PPTP VPN Server and are provided with a username,

password, and IP address/domain name of the server by the ISP.

4.3 Wireless

Choose Wireless, and you can change the SSID (network name) and password on the page.

- 13 -

AC12

AC1200 Wireless Dual Band Router

• SSID - Enter a value of up to 32 characters. The default SSID is MERCUSYS_XXXX for

2.4GHz and MERCUSYS_XXXX_5G for 5GHz (XXXX indicates the last unique four numbers

of each router’s MAC address). This field is case-sensitive.

• Password - Enter 8-63 characters using a combination of numbers, letters and symbols.

The security version is WPA2-PSK/WPA-PSK, which supports AES encryption that

provides a good level of security.

Click Save to make the settings effective.

- 14 -

AC12

AC1200 Wireless Dual Band Router

Chapter 5. Advanced Configuration

To know more about the router's key functions, you can go to Advanced page. This chapter will

show the configuration details of each function.

5.1 Network

There are seven submenus under the Network menu: WAN Settings, LAN Settings, IPv6, IPTV,

MAC Address Settings, DHCP Server and IP&MAC Binding. Click any of them, and you can

configure the corresponding function.

5.1.1 WAN Settings

Go to Network→WAN Settings, you can configure the IP parameters of the WAN.

1. PPPoE

Select this type if you use DSL (Digital Subscriber Line) service and are provided with a

username and password by the ISP.

● WAN Settings

- 15 -

+ 49 hidden pages

Mercusys AC12 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Conventions

Chapter 1. Introduction

1.1 Product Overview

1.2 Product Appearance

1.2.1 The Front Panel

1.2.2 The Rear Panel

Chapter 2. Connecting the Router

2.1 System Requirements

2.2 Installation Environment Requirements

2.3 Connecting the Router

Chapter 3. Quick Installation Guide

Chapter 4. Basic Configuration

4.1 Device Management

4.2 Network

4.3 Wireless

Chapter 5. Advanced Configuration

5.1 Network

5.1.1 WAN Settings