Mercury VILLAGER 1996 Owner Manual

Table of Contents
Reporting Safety Defects ............. 281

Introductory Information

To fully appreciate all of the features and options of your new vehicle, we recommend that you thoroughly read through this guide now and refer back to it when you have specific needs or questions. For your own safety and the safety of your passengers, it is important that you completely understand all performance and care procedures before operating this vehicle. For example, without reading further, would you know:
What to do if you get a flat tire? (Refer to Flat tire in the
Index)
What it means if the O/D OFF light is illuminated on your
instrument panel? (Refer to Overdrive in the Index)
How to engage the childproof safety lock on the sliding
door? (Refer to Childproof lock in the Index)
That your automatic transaxle will not shift out of PARK (P)
until you depress the brake pedal? (Refer to Gearshift in the Index)
At Ford Motor Company, excellence is the continuous commitment to achieve the best result possible. It is dedication to learning what you want, determination to develop the right concept, and execution of that concept with care, precision, and attention to detail. In short, excellence means being the standard by which others are judged.
Our Guiding Principles
Quality comes first. For your satisfaction, the quality of our
products and services must be our number one priority.
You are the focus of everything we do. Our work must be
done with you in mind, providing better products and services than our competition.
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Continuous improvement is essential to our success. We
must strive for excellence in everything we do: in our products — in their safety and value — and in our services, our human relations, our competitiveness, and our profitability.
Employee involvement is our way of life. We are a team.
We must treat one another with trust and respect.
Dealers and suppliers are our partners. We must maintain
mutually beneficial relationships with dealers, suppliers, and our other business associates.
Integrity is never compromised. Our conduct worldwide
must be pursued in a manner that is socially responsible and commands respect for its integrity and for its positive contributions to society.
Congratulations on the purchase of your new vehicle. This guide has information about the equipment and the options for your new vehicle. You may not have bought all of the options available to you. If you do not know which information applies to your vehicle, talk to your dealer.
This guide describes equipment and gives specifications for equipment that was in effect when this guide was approved for printing. Ford may discontinue models or change specifications or design without any notice and without incurring obligation.
NOTES and WARNINGS
NOTES give you additional information about the subject matter you are referencing.
WARNINGS remind you to be especially careful in those areas where carelessness can cause damage to your vehicle or personal injury to yourself, your passengers or other people. Please read all WARNINGS carefully.
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Introductory Information
RWARNING
Finding Information in This Guide
After you have read this guide once, you will probably return to it when you have a specific question or need additional information. To help you find specific information quickly, you can use the Quick Index, Table of Contents, or the Index.
The Quick Index at the end of the book provides a page number following each item which indicates where detailed information can be found.
To use the Index, turn to the back of the book and search in the alphabetical listing for the word that best describes the information you need. If the word you chose is not listed, think of other related words and look them up. We have designed the Index so that you can find information under a technical term.
Canadian Owners — French Version
French Owner Guides can be obtained from your dealer or by writing to Ford Motor Company of Canada, Limited, Service Publications, P.O. Box 1580, Station B, Mississauga, Ontario L4Y 4G3.
As with any other member of your family, your new vehicle requires routine care and regular check-ups. A separate Maintenance Schedule and Record booklet is included to help you keep track of all services performed and summarizes the day-to-day services that are most important for keeping your vehicle in good condition.
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Your vehicle is covered by three types of warranties: Basic
Vehicle Warranty, Extended Warranties on certain parts, and Emissions Warranties.
Read your Warranty Information Booklet carefully to find out about your vehicle’s warranties and your basic rights and responsibilities.
If you lose your Warranty Information Booklet, you can get a new one free of charge. Contact any Ford or Lincoln-Mercury dealer, or refer to the addresses and phone numbers on the first page of this owner guide.
More Protection for Your Vehicle
You can get more protection for your new car or light truck by purchasing a Ford Extended Service Plan (Ford ESP). Ford ESP is the only extended service program with the Ford name on it and the only service contract backed by Ford Motor Company.
Ford ESP is an optional service contract, backed and administered by Ford. It provides:
protection against repair costs after your Bumper to Bumper
Warranty expires; and
other benefits during the warranty period (such as:
reimbursement for rentals; coverage for certain maintenance and wear items).
You may purchase Ford ESP from any participating Ford Motor Company dealer. There are several Ford ESP plans available in various time-and-mileage combinations. Each plan can be tailored to fit your own driving needs, including reimbursement benefits for towing and rental. (In Hawaii, rules vary. See your dealer for details.)
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Introductory Information
When you purchase Ford ESP, you receive peace-of-mind protection throughout the United States and Canada, provided by a network of more than 5,100 participating Ford Motor Company dealers.
NOTE: Repairs performed outside the United States and
Canada are not eligible for ESP coverage.
This information is subject to change. Ask your dealer for complete details about Ford ESP coverage.
Your new vehicle will go through an adjustment or break-in period during the first 1,000 miles (1,600 km) of driving. During the break-in period, you need to pay careful attention to how you drive your vehicle.
Change your speed often as you drive. Do not drive at one
speed for a long time.
Use only the type of engine oil that Ford recommends. See
Engine oil recommendations in the Index. Do not use special “break-in” oils.
Avoid sudden stops. Because your vehicle has new brake
linings, you should take these steps: — Watch traffic carefully so that you can anticipate when to stop. — Begin braking well in advance. — Apply the brakes gradually.
The break-in period for new brake linings lasts for 100 miles (160 km) of city driving or 1,000 miles (1,600 km) of highway driving.
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Washing and Polishing Your Vehicle
Wash the outside of your vehicle, including the underside, with a mild detergent.
DO NOT:
Wash your vehicle with hot water
Wash your vehicle while it sits in direct sunlight
Wash your vehicle while the body is hot
Pollen, bird droppings and tree sap can damage the paint, especially in hot weather. Wash your vehicle as often as necessary to keep it clean.
Take similar precautions if your vehicle is exposed to chemical industrial fallout.
Paint damage resulting from fallout is not related to a defect in paint materials or workmanship and therefore, is not covered by warranty. Ford, however, believes that continual improvement in customer satisfaction is a high priority. For this reason, Ford has authorized their dealers to repair, at no charge to the owner, the surfaces of new vehicles damaged by environmental fallout within 12 months or 12,000 miles (20,000 km) of purchase, whichever comes first. Customers may be required to bring their vehicle in for inspection by a Ford representative.
Polish your vehicle to remove harmful deposits and protect the finish.
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Introductory Information
Cleaning Chrome and Aluminum Parts
Wash chrome and aluminum parts with a mild detergent. Do not use steel wool, abrasive cleaners, fuel or strong detergents.
Cleaning Plastic Parts
Some of your vehicle’s exterior trim parts are plastic. Clean with a tar and road oil remover if necessary. Use a vinyl cleaner for routine cleaning.
Do not clean plastic parts with thinners, solvents or petroleum-based cleaners.
If you have your vehicle rustproofed, remove oversprayed rustproofing with a tar and road oil remover. If rustproofing is not removed from plastic and rubber parts, it can cause deterioration.
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Safety Restraints

The use of safety belts helps to restrain you and your passengers in case of a collision. In most states and in Canada the law requires their use.
Safety belts provide best restraint when:
the seatback is upright
the occupant is sitting upright (not slouched)
the lap belt is snug and low on the hips
the shoulder belt is snug against the chest
the knees are straight forward
To help you remember to fasten your safety belt, a warning light may come on and a chime may sound. See Safety Belt Warning Light and Chime in the Warning Lights and Gauges chapter.
See the following sections in this chapter for directions on how to properly use these safety belts. Also see Safety Restraints for Children in this chapter for special instructions about using safety belts for children.
R WARNING
Make sure that you and your passengers wear safety belts. Always drive and ride with your seatback upright and the lap belt snug and low across the hips.
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R WARNING
Never wear the shoulder belt under the arm. Never swing it around the neck over the inside shoulder. Never use a single belt for more than one person or across more than one seating position. Each seating position in your vehicle has a specific safety belt assembly which is made up of one buckle and one tongue that are designed to be used as a pair. Failure to follow these precautions could increase the risk and/or severity of injury in a collision.
R WARNING
Never drive or ride with a twisted or jammed safety belt. If you cannot untwist or unjam the safety belt, see the nearest qualified technician immediately.
R WARNING
Children should always ride with the seatback in the fully upright position. When the seatback is not fully upright, there is a greater risk that the child will slide under the safety belt and be seriously injured in a collision.
R WARNING
Never let a passenger hold a child on his or her lap while the vehicle is moving. The passenger cannot protect the child from injury in a collision.
R WARNING
Lock the doors of your vehicle before driving to lessen the risk of the door coming open in a collision.
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Safety Restraints
While your vehicle is in motion, the combination lap and shoulder belt adjusts to your movement. However, if you brake hard, turn hard, or if your vehicle receives an impact of 5 mph (8 km/h) or more, the lap and shoulder belt locks and helps to reduce your forward movement.
After you get into your vehicle, close the door and lock it. Then adjust the seat to the position that suits you best.
To fasten the belt, pull the combination lap and shoulder belt from the retractor so that the shoulder portion of the belt crosses your shoulder and chest. Be sure the belt is not twisted. If it is, remove the twist. Insert the belt tongue into the proper buckle until you hear a snap and feel it latch. Make sure the tongue is securely fastened to the buckle by pulling on tongue.
Fastening the front seat combination lap and shoulder belt
NOTE: Be sure to read and understand Important Safety Belt
Information at the beginning of this chapter.
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Unfastening the combination lap and shoulder belts — front and rear outboard seating positions
Third-row passengers should be aware that the proper safety belt for their seating position is slightly behind their seat. They should not use the second-row safety belts which are in front of the third seat.
Fastening the rear seat combination lap and shoulder belt
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Safety Restraints
R WARNING
Use the shoulder belt on the outside shoulder only. Never wear the shoulder belt under the arm. Never swing it around the neck over the inside shoulder. Never use a single belt for more than one person. Failure to follow these precautions could increase the risk and/or severity of injury in a collision.
To tighten the lap portion of the belt, pull up on the shoulder belt until it fits you snugly. The belt should rest as low on your hips as possible.
The passenger seated near the sliding door in the three-passenger bench seat can route the safety belt webbing under the guide located on the head restraint. This safety belt guide is designed to help keep the safety belt webbing properly positioned across the passenger’s chest for maximum comfort. This guide is only needed when the two-passenger second row bench seat is removed and the three-passenger bench seat is moved up to the second-row position.
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Using the seat belt guide with the three-passenger bench seat in the second row position
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Safety Restraints
NOTE: The second row two-passenger bench seat has a
unique safety restraint system. If your vehicle has the two-passenger bench seat it is very important that the unique safety belt system is used properly. Please read Auxiliary safety restraint system for the second row bench seat in this section, which explains the unique safety belt system. Be sure that you understand it before anyone rides in the two-passenger bench seat.
Passenger Outboard Lap/Shoulder Belts
All seats except the driver’s seat and the third seat middle position are equipped with a dual locking mode retractor on the shoulder belt portion of the lap/shoulder safety belt. (The driver’s seat has only a vehicle sensitive locking mode and the third seat middle position has a lap belt without a retractor —description follows.)
Dual Locking Mode Retractors Operate in Two Ways:
Vehicle sensitive (emergency) locking mode
In this operating mode, the shoulder belt retractor will allow the occupant freedom of movement, locking tight only on hard braking, hard cornering or impacts of approximately 5 mph (8 km/h) or more.
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Automatic locking mode
In this operating mode, the shoulder belt retractor will be automatically locked and will remain locked when the combination lap/shoulder safety belt is buckled, and does not allow the occupant freedom of movement. This mode provides the following:
A tight lap/shoulder belt on the occupant.
Child safety seat installation.
R WARNING
Rear-facing infant seats or infant carriers should never be placed in the front seats.
This mode must be used when installing a child safety seat on the front passenger seat and rear outboard seats where dual locking retractors are provided.
To switch the retractor from the emergency locking mode to the automatic locking mode, perform the following steps:
until all of the belt is extracted and, when allowed to retract, a clicking sound is heard. At this time, the belt retractor is in the automatic locking mode (child restraint mode).
allowed to retract. This indicates that the retractor is in the automatic locking mode.
NOTE: When the combination lap/shoulder belt is unbuckled
and allowed to retract completely, the retractor will switch to the vehicle sensitive (emergency) locking mode. See the detailed instructions under Safety Seats for Children in this chapter.
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Safety Restraints
Shoulder Belt Height Adjustment
Driver and right front passenger
You can adjust the shoulder belt height to one of five (5) positions.
To adjust the belt down, pinch the release button. To adjust the belt up, pinch the release button and slide the adjuster up.
Make sure the adjuster is firmly in one of the five positions. The belt should be adjusted up or down until the belt rests on your shoulder near your neck.
The shoulder belt height adjuster
R WARNING
Position the shoulder belt height adjuster so that the belt rests across the middle of your shoulder. Be sure the shoulder belt is properly positioned on your shoulder each time you use the belt. If the shoulder belt is off your shoulder, on your upper arm or neck, there is a greater risk of severe injury in a collision.
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Lap Belt Without a Retractor (for the three-passenger bench seat)
The center seat of the three-passenger bench seat has a lap belt without a retractor. To make the belt longer, tip the tongue at a right angle to the belt and pull the belt over your lap until the tongue reaches the buckle.
To fasten the belt, pull the belt across your hips and insert the tongue into the correct buckle on your seat until you hear a snap and feel it lock. Make sure the buckle is securely fastened.
Adjust the belt so that it fits snugly and as low as possible around the hips:
If you need to lengthen the belt, unfasten it and repeat the
procedure above.
If you need to shorten the belt, pull on the loose end of the
webbing. To store the belt: Fasten the center tongue and buckle when not in use. This will
prevent the belt from falling between the seat and the seatback.
Auxiliary Safety Restraint System for the Second Row Bench Seat (7 passenger vehicle)
There is a unique safety restraint system for the outside seating position of the second row bench seat. It is very important that you read and understand this section before anyone rides in the outside seating position (near the sliding door) of the two-passenger bench seat.
The two-passenger bench seat in the second row has a safety restraint system made up of two buckles and two tongues. There is an anchor location at the bottom of the C-pillar and another anchor location at the top of the C-pillar that attach each end of the seat belt webbing to the bodyside.
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Safety Restraints
One of the seat belt tongues has two “windows” (or holes) and the other has only one “window.” The seat belt tongue with one window attaches to the buckle mounted to the side of the seat. The seat belt tongue with two windows should be pulled across the passenger’s chest and fastened to the buckle mounted in the standard location in the middle of the seat.
The auxiliary safety retraint system for the second row bench seat
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The auxiliary safety restraint system fastened
A twisted belt may prevent the retractor from working properly. If the unique safety belt system is twisted, disengage the single window tongue from the buckle on the side of the seat, remove the twist and re-install the tongue into the buckle until you hear a snap and feel the latch engage.
NOTE: If the three-passenger bench seat is moved up to the
second-row position, the outside passenger (near the sliding door) only needs to use the double window tongue and the standard buckle. Because the third-row seat is wider and is closer to the sliding door, the single window tongue and the auxiliary buckle are not necessary.
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Safety Restraints
Unfastening the auxiliary safety restraint system
Both tongues must be attached to their appropriate buckles whenever someone is riding in that seating position.
When the two-passenger bench seat is removed from the vehicle, you must detach the single window tongue from the auxiliary buckle.
Third-row passengers must be very careful when exiting if the auxiliary restraint system is being used by a second-row passenger. It is important to step over the seat belt guide and belt webbing to avoid tripping.
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Exiting a vehicle with the auxiliary safety restraint system
Labels are provided on the back of the second-row bench seat to remind passengers to use care when exiting.
Safety Belt Extension Assembly
A safety belt may be too short even when it is fully extended. You can add about eight inches (20 cm) to the belt length with a safety belt extension assembly. Safety belt extensions are available at no cost (part number 611C22) from your dealer.
R WARNING
Failure to follow these instructions will affect the performance of the safety belts and increase the risk of personal injury.
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Safety Restraints
Check the safety belt systems periodically to make sure that they work properly and are not damaged.
All safety belt assemblies, including retractors, buckles, front seat belt buckle support assemblies (slide bar) (if so equipped), child safety seat tether bracket assemblies (if so equipped), and attaching hardware, should be inspected after any collision. Ford recommends that all safety belt assemblies used in vehicles involved in a collision be replaced. However, if the collision was minor and a qualified technician finds that the belts do not show damage and continue to operate properly, they do not need to be replaced. Safety belt assemblies not in use during a collision should also be inspected and replaced if either damage or improper operation is noted.
Cleaning the Safety Belts
Clean the safety belts with any mild soap solution that is recommended for cleaning upholstery or carpets. Do not bleach or dye the belt because this may weaken it.
(SRS)
The driver and right front passenger air bags are Supplemental Restraint Systems (SRS), provided at these seating positions in addition to the lap/shoulder belt, and are designed to supplement the protection provided to properly belted occupants in moderate to severe frontal collisions. The supplemental air bag system does not provide restraint to the lower body.
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The Importance of Wearing Safety Belts
R WARNING
Safety belts must be worn by all vehicle occupants to be properly restrained and help reduce the risk of injury in a collision.
R WARNING
All occupants of the vehicle, including the driver, should always wear their safety belts, even when an air bag Supplemental Restraint System is provided.
There are four very important reasons to use safety belts even with a supplemental air bag system. Use your safety belts to:
help keep you in the proper position when the supplemental
air bag inflates
reduce the risk of harm in rollover, side or rear impact
accidents. The air bag supplemental restraint system is not
designed to inflate in such situations
reduce the risk of harm in frontal collisions that are not
severe enough to activate the supplemental air bag
reduce the risk of being thrown from your vehicle
The Importance of Being Properly Seated
In a collision, the air bag must inflate extremely fast to help provide additional protection for you. In order to do this, the air bag must inflate with considerable force. If you are not seated in a normal riding position with your back against the seatback, the air bag may not protect you properly and could possibly hurt you as it inflates.
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Safety Restraints
R WARNING
If a passenger is not properly seated and restrained, an inflating air bag could cause serious injury.
R WARNING
Rear-facing infant seats should never be placed in the front seat.
In rear-facing infant seats, the infant’s head is closer to the air bag. The force of the rapidly inflating air bag could push the top of the rear-facing seat against the vehicle seatback or center armrests (if so equipped), or center console (if so equipped). REAR-FACING INFANT CARRIERS MUST ALWAYS BE SECURED IN THE REAR SEAT, and other child safety seats and infant seats should be secured in the rear seat whenever possible.
Your vehicle is equipped with a right front passenger air bag. Air bags deploy with great force, faster than the blink of an eye. Front passengers, especially children and small adults, must never sit on the front edge of the seat, stand near the glove compartment of the instrument panel, or lean over near the air bag cover when the vehicle is moving. All occupants should sit with their backs against the seatback, move the seat to the most rearward position if possible and use the safety belts. Children weighing less than 40 lbs. (18 kg) always should use child or infant seats.
R WARNING
When using forward-facing child seats move the passenger seat as far back from the instrument panel as possible. NEVER SECURE REAR-FACING INFANT SEATS IN THE FRONT SEAT.
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The force of the rapidly inflating passenger air bag could push the top of the rear-facing seat against the vehicle seatback, armrests or console. Rear-facing infant seats must always be secured in the rear seat.
R WARNING
Do not place objects or mount equipment on or near the air bag cover on the steering wheel or in front seat areas that may come in contact with a deploying air bag. Failure to follow this instruction may increase the risk of personal injury in the event of a collision.
For further information about the proper mounting of equipment in the front seat of this vehicle, please refer to Ford’s brochure entitled Some Important Information About Air Bag Supplemental Restraint System which can be obtained by calling Helm Inc. at 1-800-782-4356. Ask for brochure FPS-8602.
For additional important safety information on the proper use of seat belts, child seats, and infant seats, please read the other sections of this chapter of the Owner Guide, especially sections entitled Safety Belts for Children and Safety Seats for Children.
How the Air Bag Supplemental Restraint System Operates
The Air Bag Supplemental Restraint System consists of the driver and passenger air bags, impact sensors, a system diagnostic module, a readiness light and tone, and the electrical wiring which connects the components.
The driver air bag is in the center of the steering wheel. The front passenger seat air bag is located in the center of the instrument panel ledge above the glove compartment. Both air bags are designed to stay out of sight until they are activated.
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Safety Restraints
The location of air bags and warning labels
If a collision occurs, the sensors sense the severity of the impact and activate the air bags if necessary. The air bag system is designed to deploy in frontal and front-angled collisions more severe than hitting a parked vehicle (of similar size and weight) head-on at about 28 mph (45 km/h). Because the system senses the crash severity rather than vehicle speed, some frontal collisions at speeds above 28 mph (45 km/h) will not inflate the air bag.
When the sensors activate the system, the air bags inflate rapidly, filling with non-toxic nitrogen gas in a fraction of a second. Immediately after inflation, the air bags deflate by releasing the nitrogen gas through vent holes. The whole process takes place in a matter of seconds.
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R WARNING
Air bag system components get hot after inflation. Do not touch them after inflation.
Inflated driver side supplemental air bag
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