Mercury Grand Marquis 2003 User Manual

Introduction 4 Instrument Cluster 10

Warning and control lights 10 Gauges 16

Entertainment Systems 22

AM/FM stereo cassette with CD 22 CD changer 31

Climate Controls 36

Manual heating and air conditioning 36 Electronic automatic temperature control 38

Lights 43

Headlamps 43 Turn signal control 46 Bulb replacement 47

Driver Controls 53

Windshield wiper/washer control 53 Steering wheel adjustment 54 Power windows 57 Mirrors 58 Speed control 60 Message center 68

Locks and Security 75

Keys 75 Locks 75 Anti-theft system 77

Table of Contents

Seating and Safety Restraints 88

Seating 88 Safety restraints 92 Air bags 107 Child restraints 114

Driving 125

Starting 125 Brakes 129 Traction control/AdvanceTrac 132 Air suspension 134 Transmission operation 134 Vehicle loading 139 Trailer towing 140 Recreational towing 143

Roadside Emergencies 144

Getting roadside assistance 144 Hazard flasher switch 145 Fuel pump shut-off switch 145 Fuses and relays 146 Changing tires 153 Jump starting 158 Wrecker towing 163

Customer Assistance 164

The dispute settlement board 167 Utilizing the mediation/arbitration 170 Getting assistance outside the U.S. and Canada 170 Ordering additional owner’s literature 171 Reporting safety defects (U.S. only) 173

Cleaning 174

Table of Contents

Maintenance and Specifications 180

Hood 181 Engine compartment 181 Engine oil 182 Battery 186 Fuel information 195 Air filter(s) 208 Part numbers 213 Refill capacities 214 Lubricant specifications 215 Engine data 217 Vehicle dimensions 217

Accessories 220 Index 223

All rights reserved. Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company. Ford may change the contents without notice and without incurring obligation.

Introduction

The following warning may be required by California law:

CALIFORNIA Proposition 65 Warning

WARNING: Engine exhaust, some of its constituents, and

certain vehicle components contain or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. In addition, certain fluids contained in vehicles and certain products of component wear contain or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.

CONGRATULATIONS

Congratulations on acquiring your new Mercury. Please take the time to get well acquainted with your vehicle by reading this handbook. The more you know and understand about your vehicle the greater the safety and pleasure you will derive from driving it.

For more information on Ford Motor Company and its products visit the following website:

• In the United States: www.ford.com

• In Canada: www.ford.ca

• In Mexico: www.ford.com.mx

• In Australia: www.ford.com.au

Additional owner information is given in separate publications. This Owner’s Guide describes every option and model variant available

and therefore some of the items covered may not apply to your particular vehicle. Furthermore, due to printing cycles it may describe options before they are generally available.

Remember to pass on the Owner’s Guide when reselling the vehicle. It is an integral part of the vehicle.

Introduction

Fuel pump shut-off switch In the event of an accident the

safety switch will automatically cut off the fuel supply to the engine. The switch can also be activated through sudden vibration (e.g. collision when parking). To reset the switch, refer to the Fuel pump shut-off switch in the Roadside emergencies chapter.

SAFETY AND ENVIRONMENT PROTECTION

Warning symbols in this guide

How can you reduce the risk of personal injury and prevent possible damage to others, your vehicle and its equipment? In this guide, answers to such questions are contained in comments highlighted by the warning triangle symbol. These comments should be read and observed.

Warning symbols on your vehicle

When you see this symbol, it is imperative that you consult the relevant section of this guide before touching or attempting adjustment of any kind.

Protecting the environment

We must all play our part in protecting the environment. Correct vehicle usage and the authorized disposal of waste cleaning and lubrication materials are significant steps towards this aim. Information in this respect is highlighted in this guide with the tree symbol.

Introduction

BREAKING-IN YOUR VEHICLE

There are no particular guidelines for breaking-in your vehicle. During the first 1 600 km (1 000 miles) of driving, vary speeds frequently. This is recommended to give the moving parts a chance to break in.

SPECIAL NOTICES Emission warranty

The New Vehicle Limited Warranty includes Bumper-to-Bumper Coverage, Safety Restraint Coverage, Corrosion Coverage, and 7.3L Power Stroke Diesel Engine Coverage. In addition, your vehicle is eligible for Emissions Defect and Emissions Performance Warranties. For a detailed description of what is covered and what is not covered, refer to the Warranty Guide that is provided to you along with your Owner’s Guide.

Special instructions

For your added safety, your vehicle is fitted with sophisticated electronic controls.

By operating other electronic equipment (e.g. mobile telephone

without exterior aerial) electromagnetic fields can occur which can cause malfunctions of the vehicle electronics. Therefore you should observe the instructions of the equipment manufacturers.

Please read the section Air bag in the Seating and safety

restraints chapter. Failure to follow the specific warnings and instructions could result in personal injury.

Introduction

Front seat mounted rear-facing child or baby seats should

NEVER be used in front of a passenger side air bag.

MIDDLE EAST/NORTH AFRICA VEHICLE SPECIFIC INFORMATION

For your particular global region, your vehicle may be equipped with features and options that are different from the ones that are described in this Owner Guide; therefore, a supplement has been supplied that complements this book. By referring to the pages in the provided supplement, you can properly identify those features, recommendations and specifications that are unique to your vehicle. Refer to this Owner

Guide for all other required information and warnings.

Introduction

These are some of the symbols you may see on your vehicle.

Vehicle Symbol Glossary

Safety Alert

Fasten Safety Belt Air Bag-Front

Air Bag-Side Child Seat

Child Seat Installation Warning

Brake System Anti-Lock Brake System

Brake Fluid Non-Petroleum Based

AdvanceTrac Master Lighting Switch

Hazard Warning Flasher Fog Lamps-Front

Fuse Compartment Fuel Pump Reset

See Owner’s Guide

Child Seat Tether Anchorage

Traction Control

Windshield Wash/Wipe

Rear Window Defrost/Demist

Windshield Defrost/Demist

Power Windows Front/Rear

Vehicle Symbol Glossary

Introduction

Power Window Lockout

Child Safety Door Lock/Unlock

Interior Luggage Compartment Release

Panic Alarm

Symbol

Engine Oil Engine Coolant

Engine Coolant Temperature

Battery

Do Not Open When Hot

Avoid Smoking, Flames, or Sparks

Battery Acid Explosive Gas

Fan Warning Power Steering Fluid

Maintain Correct Fluid Level

Engine Air Filter

MAX

MIN

Emission System

Passenger Compartment Air Filter

Jack Check fuel cap

Low tire warning

Instrument Cluster

WARNING LIGHTS AND CHIMES

Warning lights and gauges can alert you to a vehicle condition that may become serious enough to cause expensive repairs. A warning light may illuminate when a problem exists with one of your vehicle’s functions. Many lights will illuminate when you start your vehicle to make sure the bulb works. If any light remains on after starting the vehicle, have

the respective system inspected immediately.

Standard instrument cluster

Optional instrument cluster

Check engine

Illuminates briefly to ensure the system is functional. If it comes on after the engine is started, one of the engine’s emission control systems may be malfunctioning. The light may illuminate without a driveability concern being noted and will not require towing.

CHECK

ENGINE

Instrument Cluster

Light remains on:

Temporary malfunctions may cause your light to illuminate. Examples are:

1. The vehicle has run out of fuel.

2. Poor fuel quality or water in the fuel.

3. The fuel cap may not have been properly installed and securely tightened.

These temporary malfunctions can be corrected by filling the fuel tank with high quality fuel of the recommended octane and/or properly installing and securely tightening the fuel cap. After three driving cycles without these or any other temporary malfunctions present, the light should turn off. (A driving cycle consists of a cold engine startup followed by mixed city/highway driving.) No additional vehicle service is required.

If the light remains on, have your vehicle serviced at the first available opportunity.

Light is blinking:

Engine misfire is occurring which could damage your catalytic converter. You should drive in a moderate fashion (avoid heavy acceleration and deceleration) and have your vehicle serviced at the first available opportunity.

Under engine misfire conditions, excessive exhaust temperatures

could damage the catalytic converter, the fuel system, interior floor coverings or other vehicle components, possibly causing a fire.

Check fuel cap

Illuminates when the fuel cap is not installed correctly. Check the fuel cap for proper installation. When the fuel filler cap is properly re-installed, the light(s) will turn off after a period of normal driving. Continuing to operate the vehicle with the check fuel cap light on, or a mis-installed fuel cap can activate the Service Engine Soon/Check Engine warning light.

It may take a long period of time for the system to detect an improperly installed fuel filler cap.

For more information, refer to Fuel filler cap in the Maintenance and specifications chapter.

CHECK

FUEL

CAP

Instrument Cluster

Brake system warning

• Standard instrument cluster

BRAKE

• Optional instrument cluster To confirm the brake system

warning light is functional, it will momentarily illuminate when the ignition is turned to the ON position (alternatively for some vehicles when the ignition is moved from the ON position to START position, the light will momentarily illuminate prior to reaching the START position). It also illuminates if the parking brake is engaged. If the brake system warning light does not illuminate as described, seek service immediately. Illumination after the parking brake is released indicates low brake fluid level or a brake system malfunction and the brake system should be serviced immediately by a qualified technician. Refer to Brakes in the Driving chapter for more information.

Anti-lock brake system (ABS)

To confirm the anti-lock brake system (ABS) warning light is functional it will momentarily illuminate when the ignition is turned to the ON position (alternatively for some vehicles when the ignition is moved from the ON position to the START position, the light will momentarily illuminate just prior to reaching the START position). If the light remains on, continues to flash or fails to illuminate, have the ABS serviced immediately. If the ABS light remains on, it means the anti-lock brake system has malfunctioned and is disabled, however, the normal brake system will still function unless the brake warning light also remains illuminated and parking brake is off. Refer to Brakes in the Driving chapter for more information.

ABS

Safety belt

Illuminates to remind you to fasten your safety belts. For more information, refer to the Seating and safety restraints chapter.

Air bag readiness

Illuminates to confirm that the air bags (front or side) are operational. If the light fails to illuminate, continues to flash or remains on, have the system serviced immediately.

Charging system

Illuminates when the battery is not charging properly.

Engine oil pressure (if equipped)

Illuminates when the oil pressure falls below the normal range. Check the oil level and add oil if needed. Refer to Engine oil in the Maintenance and specifications chapter.

Instrument Cluster

AIR

BAG

Traction ControlY AdvancTrac active (if equipped)

Illuminates when the Traction Controly system is active. It will be lit for a minimum of four seconds or for the duration of the Traction Controly event.

For more information, refer to the Driving chapter.

Instrument Cluster

Air suspension (if equipped)

• Standard instrument cluster

• Optional instrument cluster

Illuminates when the air suspension switch is turned OFF, the load limit is exceeded or the air suspension system requires servicing.

Low fuel (if equipped)

Illuminates when the fuel level in the fuel tank is at, or near empty (refer to Fuel gauge in this chapter for more information).

O/D off

• Standard instrument cluster

• Optional instrument cluster

Illuminates when the overdrive function has been turned OFF using the transmission control switch (TCS). If the light does not come on or the light flashes steadily, have your vehicle serviced as soon as possible, damage to the transmission could occur.

CHECK

LOW WASHER FLUID

TRUNK AJAR LTR/100 km

CHECK

LOW WASHER FLUID

TRUNK AJAR LTR/100 km

AIR

SUSP

AIR SUSPENSION

OVERDRIVE OFF

LOW

FUEL

O/D

OFF

AIR SUSPENSION

OVERDRIVE OFF

DOOR AJAR

MILES

/GAL

DOOR AJAR

MILES

/GAL

Turn signals

Illuminates when the turn signals or the hazard lights are turned on. If the lights stay on continuously or flash faster, check for a burned-out bulb.

Instrument Cluster

High beams

Illuminates when the high beam headlamps are turned on.

Message center indicator lights (if equipped) Speed control

This light comes on when either the SET/ACCEL or RESUME controls are pressed. It turns off when the speed control OFF control is pressed, the brake is applied or the ignition is turned to the OFF position.

Door ajar

Illuminates when one of the doors is not completely shut and the ignition is turned to ON. With the ignition ON, this light will flash six times (if a door is open). With the ignition in RUN position, a tone will sound for one second (if a door is open).

Low washer fluid

Momentarily illuminates when the ignition is turned to ON and will stay on when the windshield washer fluid is low.

SPEED CONTROL

CHECK

LOW WASHER FLUID

CHECK

LOW WASHER FLUID

AIR SUSPENSION

OVERDRIVE OFF

TRUNK AJAR LTR/100 km

AIR SUSPENSION

OVERDRIVE OFF

TRUNK AJAR LTR/100 km

DOOR AJAR

MILES

/GAL

DOOR AJAR

MILES

/GAL

Trunk ajar

If the trunk is not completely closed, this light comes on when you turn the ignition to ON. With the ignition ON, this light will flash five times and sound a tone for one second, then the light remains on (if the trunk is open).

CHECK

AIR SUSPENSION

OVERDRIVE OFF

LOW WASHER FLUID

TRUNK AJAR LTR/100 km

DOOR AJAR

MILES

/GAL

Instrument Cluster

Safety belt warning chime

Sounds to remind you to fasten your safety belts.

BeltMinderY chime

Sounds intermittently to remind you to fasten your safety belts.

Supplemental restraint system (SRS) warning chime

Sounds when a malfunction in the supplemental restraint system (front or side airbags) has been detected. Have the supplemental restraint system inspected immediately.

Headlamps on warning chime

Sounds when the headlamps or parking lamps are on, the key is removed from the ignition and the driver’s door is opened.

Key-in-ignition warning chime

Sounds when the key is left in the ignition and the driver’s door is opened.

GAUGES Standard instrument cluster gauges

Instrument Cluster

Optional instrument cluster gauges

Engine coolant temperature gauge

Indicates the temperature of the engine coolant. At normal operating temperature, the needle remains within the normal area (the area between the “H” and “C”). If it enters the red section, the engine is overheating. Stop the vehicle as soon as safely possible, switch off the ignition and let it cool. Refer to Engine coolant in the Maintenance and specifications chapter.

Never remove the coolant reservoir cap while the engine is

running or hot. Steam and scalding liquid from a hot cooling system can burn you badly.

• Standard instrument cluster

TEMP

Instrument Cluster

• Optional instrument cluster

O R

This gauge indicates the temperature of the engine coolant, not the coolant level. If the coolant is not at its proper level the gauge indication will not be accurate. If the gauge enters the red section, the engine coolant and Check Engine/Service Engine Soon indicators illuminate, refer to What you should know about fail-safe cooling in the Maintenance and specifications chapter.

Engine oil pressure gauge (if equipped)

Indicates engine oil pressure. At normal operating temperature, the needle will be in the normal range (the area between the “L” and “H”); if the needle goes below the normal range, stop the vehicle as soon as safely possible and switch off the engine immediately. Check the oil level. Add oil if needed (refer to

Engine oil in the Maintenance and specifications chapter). If the

oil level is correct, have your vehicle checked at your dealership or by a qualified technician.

OIL

Instrument Cluster

Battery voltage gauge (if equipped)

Indicates battery voltage. If the pointer moves and stays outside the normal operating range (as indicated), have the vehicle’s electrical system checked as soon as

VOLTS

possible.

Fuel gauge

Displays approximately how much fuel is in the fuel tank. The fuel gauge may vary slightly when the vehicle is in motion or on a grade.

When refueling the vehicle from empty indication, the amount of fuel that can be added will be less than the advertised capacity due to the reserve fuel.

• Standard instrument cluster

FUEL

• Optional instrument cluster A minimum of four gallons must be

added or removed from the fuel tank in order for the gauge to instantaneously update. If less than four gallons is added, the gauge will take between five to ten minutes to update.

Instrument Cluster

Speedometer

Indicates the current vehicle speed.

• Standard instrument cluster

100

0000000

MPH km/h

120

0000

140

160

180

200

10 0

11 0

12 0

• Optional instrument cluster

Odometer

Registers the total kilometers (miles) of the vehicle.

• Standard instrument cluster

MPH km/h

0000000

100

120

0000

140

160

180

200

km/h

MPH

10 0

11 0

12 0

Instrument Cluster

• Optional instrument cluster

km/h

MPH

Refer to Electronic Message Center in the Driver controls chapter for information on how to switch the display from metric to English measurements.

Trip odometer

Registers the kilometers (miles) of individual journeys. To reset, depress the control.

MPH km/h

Refer to Electronic Message Center in the Driver controls chapter for Trip A and Trip B features on the optional instrument cluster.

100

120

0000000

0000

140

160

180

200

10 0

11 0

12 0

Entertainment Systems

PREMIUM AM/FM STEREO/CASSETTE/SINGLE CD

1. Tape eject control

2. CD eject control

3. Bass/treble control

4. Balance/fade control

5. Compression/shuffle control

6. Select control

7. Side direction/Dolby control

8. Rewind/fast forward control

9. RDS or RDS/DSP control

10. Autoset control

Volume/power control

Press the control to turn the audio system on or off.

Audio power can also be turned on by pressing the AM/FM select control or the TAPE/CD select control.

11. Scan control

12. Seek control

13. Tune control

14. AM/FM/CD control

15. Phone/mute control

16. Power/volume control

17. Tape control

18. CD door

19. Cassette door

Entertainment Systems

Turn control to raise or lower volume.

If the volume is set above a certain level and the ignition is turned off, the volume will come back on at a “nominal” listening level when the ignition switch is turned back on.

Bass adjust

The bass adjust control allows you to increase or decrease the audio system’s bass output.

Press the BASS control then press:

•

Treble adjust

The treble adjust control allows you to increase or decrease the audio system’s treble output.

Press the TREB control then press:

•

to decrease the bass output

and

to increase the bass output.

to decrease the treble output

and

to increase the treble output.

Speaker balance adjust

Speaker sound distribution can be adjusted between the right and left speakers.

Entertainment Systems

Press the BAL control then press:

•

Speaker fade adjust

Speaker sound can be adjusted between the front and rear speakers.

Press the FADE control then press:

•

Seek function

The seek function control works in radio, tape or CD mode.

Seek function in radio mode

• Press to find the next

• Press

Seek function in tape mode

• Press to listen to the previous selection on the tape.

• Press

to shift sound to the left and to shift sound to the right.

to shift the sound to the

front and

to shift the sound to the rear.

listenable station down the frequency band.

to find the next listenable station up the frequency band.

to listen to the next selection on the tape.

Seek function in CD mode

• Press to seek to the previous track of the disc.

• Press next track of the current disc. After the last track has been completed, the first track of the current disc will automatically replay.

to seek forward to the

Entertainment Systems

Scan function

The scan function works in radio, tape or CD mode.

Scan function in radio mode

Press the SCAN control to hear a brief sampling of all listenable stations on the frequency band. Press the control again to stop the scan mode.

Scan function in tape mode

Press the SCAN control to hear a short sampling of all selections on the tape. (The tape scans in a forward direction. At the end of the tape’s first side, direction automatically reverses to the opposite side of the tape.) To stop on a particular selection, press the control again.

Scan function in CD mode

Press the SCAN control to hear a short sampling of all selections on the CD. (The CD scans in a forward direction, wrapping back to the first track at the end of the CD.) To stop on a particular selection, press the control again.

AM/FM select

The AM/FM select control works in radio, tape and CD modes.

AM/FM select in radio mode

This control allows you to select AM or FM frequency bands. Press the control to switch between AM, FM1 or FM2 memory preset stations.

AM/FM select in tape mode

Press this control to stop tape play and begin radio play.

Radio station memory preset

The radio is equipped with six station memory preset controls. These controls can be used to select up to six preset AM stations and twelve FM stations (six in FM1 and six in FM2).

Entertainment Systems

Setting memory preset stations

1. Select the frequency band with

the AM/FM select control.

2. Select a station. Refer to Tune

adjust or Seek function for more information on selecting a station.

3. Press and hold a memory preset control until the sound returns,

indicating the station is held in memory of the control you selected.

Autoset memory preset

Autoset allows you to set strong radio stations without losing your original manually set preset stations. This feature is helpful on trips when you travel between cities with different radio stations.

Starting autoset memory preset

1. Select a frequency using the AM/FM select controls.

2. Press the control.

3. When the first six strong stations

are filled, the station stored in memory preset control 1 will start playing.

If there are less than six strong stations available on the frequency band, the remaining memory preset controls will all store the last strong station available.

These stations are temporarily stored in the memory preset controls (until deactivated) and are accessed in the same manner as your original presets.

To deactivate autoset and return to your audio system’s manually set memory stations, press the AUTO control again.

Setting the clock

Your vehicle is equipped with a separate instrument panel mounted clock. Please refer to Clock in the Driver controls chapter for instructions on setting the clock.

Entertainment Systems

Tune adjust

The tune control works in radio mode.

Tune adjust in radio mode

• Press to move to the next frequency down the band (whether or not a listenable station is located there). Hold the control to move through the frequencies quickly.

• Press a listenable station is located there). Hold for quick movement.

Tape/CD select

• To begin tape play (with a tape loaded into the audio system) while in the radio or CD mode, press the TAPE control. Press the button during rewind or fast forward to stop the rewind or fast forward function.

• To begin CD play (if CD is loaded), press the CD control. The first track of the disc will begin playing. If returning from radio or tape mode, CD play will begin where it stopped last.

to move to the next frequency up the band (whether or not

Rewind

The rewind control works in tape and CD modes.

• In tape mode, radio play will continue until rewind is stopped (with the TAPE control) or the beginning of the tape is reached.

• In CD mode, pressing the REW control rewinds the CD within the current track.

Entertainment Systems

Fast forward

The fast forward control works in tape and CD modes.

• In the tape mode, tape direction will automatically reverse when the end of the tape is reached.

• In CD mode, pressing the FF control fast forwards the CD within the current track.

Tape direction select

Press to play the alternate side of the tape.

Eject function

Press the EJ control to stop and eject a tape.

Press the EJ control to stop and eject a CD.

DolbyT noise reduction

Dolbyt noise reduction operates in tape mode. Dolbyt noise reduction reduces the amount of hiss and static during tape playback.

Press the reduction.

Dolbyt noise reduction is manufactured under license from Dolbyt Laboratories Licensing Corporation. “Dolbyt” and the double-D symbol Corporation.

control to activate (and deactivate) the Dolbyt noise

are registered trademarks of Dolbyt Laboratories Licensing

Entertainment Systems

Compression adjust

Compression adjust brings soft and loud CD passages together for a more consistent listening level.

Press the COMP control to activate and deactivate compression adjust.

Radio data system (RDS) feature

This feature allows your audio system to receive station identification or program type from RDS-equipped FM radio stations.

The Federal Communications Commission (FCC) and the Canadian Radio and Telecommunications Commission (CRTC) recommend that FM radio broadcasters use RDS technology to transmit information. FM radio stations are independently operated and individually elect to use RDS technology to transmit station ID and program type as desired.

Press the RDS control until RDS ON or RDS OFF appears in the display. Use the SEL control to enable (ON) or disable (OFF) the feature. With the RDS activated, press the SEL control to scroll through the following selections:

Traffic

• Press the RDS control until TRAFFIC is displayed.

• Use the SEL control to select ON or OFF. With the feature on, use the SEEK or SCAN control to find a radio station broadcasting a traffic report (if it is broadcasting RDS data).

This feature also allows you to control the volume of traffic announcements. With the display reading TRAFFIC ON, adjust the volume (using the volume control) to the desired level. The volume level will show at the bottom of the display. Interrupting traffic announcements will be at the selected volume level.

Traffic information is not available in most U.S. markets.

Entertainment Systems

Program type

• Press the RDS control until the FIND program type is displayed.

• Use the SEL control to select the program type. With the feature on, use the SEEK or SCAN control to find the desired program type from the following selections:

• Classic

• Country

• Info

• Jazz

• Oldies

• R&B

• Religious

• Rock

• Soft

• Top 40

Show

• With RDS activated, press the RDS control until SHOW is displayed.

• Use the SEL control to select TYPE (the display shows the program type), NAME (the display shows the call letters of the station) or FREQ.

Shuffle feature

The shuffle feature operates in CD mode and plays all tracks in random order.

Press the SHUFFLE control to start this feature. Random order play will continue until the SHUFFLE control is pressed again.

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