Mercury Grand Marquis 2002 Owner's Manual

Introduction 4

Congratulations 4 Safety and environment protection 5 Symbol glossary 8

Instrument Cluster 10

Warning and control lights 10 Gauges 17

Entertainment Systems 23

AM/FM stereo cassette 23 AM/FM stereo with CD 29 AM/FM stereo cassette (CD changer compatible) 35 CD changer 45

Climate Controls 50

Manual heating and air conditioning 50 Electronic automatic temperature control 53

Lights 59

Headlamps 59 Bulb replacement 62

Driver Controls 68

Steering wheel adjustment 69 Power windows 70 Mirrors 72 Message center 84

Locks and Security 92

Keys 92 Locks 92 Anti-theft system 94

Table of Contents

Seating and Safety Restraints 106

Seating 106 Safety restraints 110 Air bags 125 Child restraints 130

Driving 138

Starting 138 Brakes 142 Traction control/AdvanceTrac 145 Transmission operation 148 Vehicle loading 153 Trailer towing 154 Recreational towing 157

Roadside Emergencies 158

Hazard flasher switch 159 Fuses and relays 161 Changing tires 166 Jump starting 171 Wrecker towing 176

Customer Assistance 177

The dispute settlement board 180 Utilizing the mediation/arbitration 183 Getting assistance outside the U.S. and Canada 183 Ordering additional owner’s literature 184 Reporting safety defects (U.S. only) 186

Cleaning 187

Cleaning your vehicle 187 Underbody preservation 192

Table of Contents

Maintenance and Specifications 194

Hood 195 Engine compartment 196 Engine oil 197 Battery 200 Fuel information 210 Air filter(s) 224 Part numbers 230 Refill capacities 230 Lubricant specifications 232 Engine data 233 Vehicle dimensions 234

Accessories 237 Index 240

All rights reserved. Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company. Ford may change the contents without notice and without incurring obligation.

Introduction

The following warning may be required by California law:

CALIFORNIA Proposition 65 Warning

WARNING: Engine exhaust, some of its constituents, and

certain vehicle components contain or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. In addition, certain fluids contained in vehicles and certain products of component wear contain or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.

CONGRATULATIONS

Congratulations on acquiring your new Mercury. Please take the time to get well acquainted with your vehicle by reading this handbook. The more you know and understand about your vehicle the greater the safety and pleasure you will derive from driving it.

For more information on Ford Motor Company and its products visit the following website:

In the United States: www.ford.com In Canada: www.ford.ca In Mexico: www.ford.com.mx In Australia: www.ford.com.au Additional owner information is given in separate publications.

This Owner’s Guide describes every option and model variant

available and therefore some of the items covered may not apply to your particular vehicle. Furthermore, due to printing cycles it may describe options before they are generally available.

Introduction

Remember to pass on the Owner’s Guide when reselling the

vehicle. It is an integral part of the vehicle.

Fuel pump shut-off switch In the event of an accident the

safety switch will automatically cut off the fuel supply to the engine. The switch can also be activated through sudden vibration (e.g. collision when parking). To reset the switch, refer to the Fuel pump shut-off switch in the Roadside emergencies chapter.

SAFETY AND ENVIRONMENT PROTECTION

Warning symbols in this guide

How can you reduce the risk of personal injury and prevent possible damage to others, your vehicle and its equipment? In this guide, answers to such questions are contained in comments highlighted by the warning triangle symbol. These comments should be read and observed.

Warning symbols on your vehicle

When you see this symbol, it is imperative that you consult the relevant section of this guide before touching or attempting adjustment of any kind.

Introduction

Protecting the environment

We must all play our part in protecting the environment. Correct vehicle usage and the authorized disposal of waste cleaning and lubrication materials are significant steps towards this aim. Information in this respect is highlighted in this guide with the tree symbol.

BREAKING-IN YOUR VEHICLE

There are no particular guidelines for breaking-in your vehicle. During the first 1 600 km (1 000 miles) of driving, vary speeds frequently. This is recommended to give the moving parts a chance to break in.

SPECIAL NOTICES Emission warranty

The New Vehicle Limited Warranty includes Bumper-to-Bumper Coverage, Safety Restraint Coverage, Corrosion Coverage, and 7.3L Power Stroke Diesel Engine Coverage. In addition, your vehicle is eligible for Emissions Defect and Emissions Performance Warranties. For a detailed description of what is covered and what is not covered, refer to the Warranty Guide that is provided to you along with your Owner’s Guide.

Introduction

Special instructions

For your safety, your vehicle is fitted with sophisticated electronic controls.

By operating other electronic equipment (e.g. mobile telephone

without exterior aerial) electromagnetic fields can occur which can cause malfunctions of the vehicle electronics. Therefore you should observe the instructions of the equipment manufacturers.

Please read the section Air bag in the Seating and safety

restraints chapter. Failure to follow the specific warnings and instructions could result in personal injury.

Rear facing child or baby seats should NEVER be used in front

of a passenger side air bag.

MIDDLE EAST/NORTH AFRICA VEHICLE SPECIFIC INFORMATION

For your particular global region, your vehicle may be equipped with features and options that are different from the ones that are described in this Owner Guide; therefore, a supplement has been supplied that complements this book. By referring to the pages in the provided supplement, you can properly identify those features, recommendations and specifications that are unique to your vehicle. Refer to this Owner

Guide for all other required information and warnings.

Introduction

These are some of the symbols you may see on your vehicle.

Vehicle Symbol Glossary

Safety Alert

Fasten Safety Belt Air Bag-Front

Air Bag-Side Child Seat

Child Seat Installation Warning

Brake System Anti-Lock Brake System

Brake Fluid Non-Petroleum Based

Master Lighting Switch Hazard Warning Flasher

Fog Lamps-Front Fuse Compartment

Fuel Pump Reset Windshield Wash/Wipe

See Owner’s Guide

Child Seat Tether Anchorage

Traction Control

Windshield Defrost/Demist

Power Windows Front/Rear

Rear Window Defrost/Demist

Power Window Lockout

Vehicle Symbol Glossary

MAX

MIN

Introduction

Child Safety Door Lock/Unlock

Interior Luggage Compartment Release Symbol

Panic Alarm Engine Oil

Engine Coolant

Engine Coolant Temperature

Do Not Open When Hot Battery

Avoid Smoking, Flames, or Sparks

Battery Acid

Explosive Gas Fan Warning

Power Steering Fluid

Maintain Correct Fluid Level

Emission System Engine Air Filter

Passenger Compartment Air Filter

Jack

Check fuel cap Low tire warning

Instrument Cluster

WARNING LIGHTS AND CHIMES

Warning lights and gauges can alert you to a vehicle condition that may become serious enough to cause expensive repairs. A warning light may illuminate when a problem exists with one of your vehicle’s functions. Many lights will illuminate when you start your vehicle to make sure the bulb works. If any light remains on after starting the vehicle, have

the respective system inspected immediately.

Standard instrument cluster

CHECK

AIR

FUEL

SUSP

TRAC CNTL

LOW

CHECK

FUEL

ENGINE

VOLTS FUEL

FUEL FILL DOOR

CAP

Optional instrument cluster

CHECK

ENGINE

N O R M

CHECK

FUEL

CAP

TRAC CNTL

+–

0000000

MPH km/h

100

120

000

SPEED CONTROL

140

160

200

180

10 0

11 0

12 0

km/h MPH

OFF

BRAKE

TEMP OIL

CHECK

AIR SUSPENSION

OVERDRIVE OFF

LOW WASHER FLUID

TRUNK AJAR LTR/100 km

DISTANCE

TO EMPTY

TRIP

AIR

BAG

AVG FUEL

ECONOMY

TRIPBAVG

SPEED

DOOR AJAR

MILES

/GAL

P R N D 2 1

Instrument Cluster

Check engine

Illuminates briefly to ensure the system is functional. If it comes on after the engine is started, one of the engine’s emission control systems may be malfunctioning. The light may illuminate without a driveability concern being noted and will not require towing.

Light turns on solid:

Temporary malfunctions may cause your light to illuminate. Examples are:

1. The vehicle has run out of fuel.

2. Poor fuel quality or water in the fuel.

3. The fuel cap may not have been properly installed and securely tightened.

These temporary malfunctions can be corrected by filling the fuel tank with high quality fuel of the recommended octane and/or properly installing and securely tightening the fuel cap. After three driving cycles without these or any other temporary malfunctions present, the light should turn off. (A driving cycle consists of a cold engine startup followed by mixed city/highway driving.) No additional vehicle service is required.

If the light remains on, have your vehicle serviced at the first available opportunity.

Light is blinking:

Engine misfire is occurring which could damage your catalytic converter. You should drive in a moderate fashion (avoid heavy acceleration and deceleration) and have your vehicle serviced at the first available opportunity.

CHECK

ENGINE

Under engine misfire conditions, excessive exhaust temperatures

could damage the catalytic converter, the fuel system, interior floor coverings or other vehicle components, possibly causing a fire.

Instrument Cluster

Check fuel cap

Illuminates when the fuel cap is not installed correctly. Check the fuel cap for proper installation. When the fuel filler cap is properly re-installed, the light(s) will turn off after a period of normal driving. Continuing to operate the vehicle with the check fuel cap light on, can activate the Service Engine Soon/Check Engine warning light.

It may take a long period of time for the system to detect an improperly installed fuel filler cap.

For more information, refer to Fuel filler cap in the Maintenance and specifications chapter.

Brake system warning

• Standard instrument cluster

CHECK

FUEL

CAP

BRAKE

• Optional instrument cluster Illuminates if the parking brake is

engaged. Also momentarily illuminates at start up to ensure the circuit is functional. If the brake warning lamp does not illuminate at these times, or illuminates after releasing the parking brake, seek service immediately. Refer to Brakes in the Driving chapter for more information.

Anti-lock brake system (ABS) (If equipped)

Momentarily illuminates at start up to ensure the circuit is functional. If the light does not illuminate, remains on or continues to flash, the ABS needs to be serviced (refer to Brakes in the Driving chapter for more information). With the ABS light on, the ABS is disabled and normal braking is still functional.

BRAKE

ABS

Safety belt

Illuminates to remind you to fasten your safety belts. For more information, refer to the Seating and safety restraints chapter.

Air bag readiness

Illuminates to confirm that the air bags (front or side) are operational. If the light fails to illuminate, continues to flash or remains on, have the system serviced immediately.

Charging system

Illuminates when the battery is not charging properly.

Engine oil pressure (if equipped)

Illuminates when the oil pressure falls below the normal range. Check the oil level and add oil if needed. Refer to Engine oil in the

Maintenance and specifications

chapter.

Instrument Cluster

AIR

BAG

Engine coolant temperature (if equipped)

Illuminates when the engine coolant temperature is high. Stop the vehicle as soon as safely possible, switch off the engine and let it cool.

Never remove the coolant

recovery cap while the engine is running or hot.

Instrument Cluster

Traction ControlY active (if equipped)

Illuminates when the Traction Controly system is active. It will be lit for a minimum of four seconds or for the duration of the Traction Controly event.

For more information, refer to the Driving chapter.

Air suspension (if equipped)

• Standard instrument cluster

• Optional instrument cluster

Illuminates when the air suspension switch is turned OFF, the load limit is exceeded or the air suspension system requires servicing.

Low fuel (if equipped)

Illuminates when the fuel level in the fuel tank is at, or near, empty (refer to Fuel gauge in this chapter for more information).

CHECK

AIR SUSPENSION

OVERDRIVE OFF

LOW WASHER FLUID

TRUNK AJAR LTR/100 km

TRAC CNTL

AIR

SUSP

LOW

FUEL

DOOR AJAR

MILES

/GAL

O/D off

• Standard instrument cluster

• Optional instrument cluster

CHECK

Illuminates when the overdrive function has been turned OFF using the Transmission Control Switch (TCS). If the light does not come on or the light flashes steadily, have

LOW WASHER FLUID

TRUNK AJAR LTR/100 km

your vehicle serviced as soon as possible, damage to the transmission could occur.

O/D

OFF

AIR SUSPENSION

OVERDRIVE OFF

DOOR AJAR

MILES

/GAL

Instrument Cluster

Turn signals

Illuminates when the turn signals or the hazard lights are turned on. If the lights stay on continuously or flash faster, check for a burned-out bulb.

High beams

Illuminates when the high beam headlamps are turned on.

Message center indicator lights (if equipped) Speed control

This light comes on when either the SET/ACCEL or RESUME controls are pressed. It turns off when the speed control OFF control is pressed, the brake is applied or the ignition is turned to the OFF position.

Door ajar

Illuminates when one of the doors is not completely shut and the ignition is turned to ON. With the ignition ON, this light will flash six times (if a door is open). With the ignition in RUN position, a tone will sound for one second (if a door is open).

SPEED CONTROL

CHECK

LOW WASHER FLUID

AIR SUSPENSION

OVERDRIVE OFF

TRUNK AJAR LTR/100 km

DOOR AJAR

MILES

/GAL

Low washer fluid

Momentarily illuminates when the ignition is turned to ON and will stay on when the windshield washer fluid is low.

CHECK

LOW WASHER FLUID

AIR SUSPENSION

OVERDRIVE OFF

TRUNK AJAR LTR/100 km

DOOR AJAR

MILES

/GAL

Instrument Cluster

Trunk ajar

If the trunk is not completely closed, this light comes on when you turn the ignition to ON. With the ignition ON, this light will flash five times and sound a tone for one second, then the light remains on (if the trunk is open).

Safety belt warning chime

Sounds to remind you to fasten your safety belts.

BeltMinder chime

Sounds intermittently to remind you to fasten your safety belts.

Supplemental restraint system (SRS) warning chime

Sounds when a malfunction in the supplemental restraint system (front or side airbags) has been detected. Have the supplemental restraint system inspected immediately.

Headlamps on warning chime

Sounds when the headlamps or parking lamps are on, the key is removed from the ignition and the driver’s door is opened.

Key-in-ignition warning chime

Sounds when the key is left in the ignition and the driver’s door is opened.

CHECK

AIR SUSPENSION

OVERDRIVE OFF

LOW WASHER FLUID

TRUNK AJAR LTR/100 km

DOOR

AJAR

MILES

/GAL

GAUGES Standard instrument cluster gauges

CHECK

AIR

FUEL

SUSP

TRAC CNTL

LOW

CHECK

FUEL

ENGINE

VOLTS FUEL

FUEL FILL DOOR

CAP

0000000

MPH km/h

100

Optional instrument cluster gauges

CHECK

ENGINE

N O R

CHECK

FUEL

CAP

TRAC CNTL

SPEED CONTROL

+–

000

Instrument Cluster

OFF

120

140

10 0

160

180

11 0

200

12 0

km/h MPH

TEMP OIL

CHECK

AIR SUSPENSION

OVERDRIVE OFF

LOW WASHER FLUID

TRUNK AJAR LTR/100 km

DISTANCE TO EMPTY

TRIPATRIPBAVG

BRAKE

AIR

BAG

DOOR AJAR

MILES

/GAL

AVG FUEL

ECONOMY

SPEED

P R N D 2 1

Instrument Cluster

Engine coolant temperature gauge

Indicates the temperature of the engine coolant. At normal operating temperature, the needle remains within the normal area (the area between the “H” and “C”). If it enters the red section, the engine is overheating. Stop the vehicle as soon as safely possible, switch off the ignition and let it cool. Refer to Engine coolant in the Maintenance and specifications chapter.

Never remove the coolant reservoir cap while the engine is

running or hot. Steam and scalding liquid from a hot cooling system can burn you badly.

• Standard instrument cluster

TEMP

• Optional instrument cluster

O R

This gauge indicates the temperature of the engine coolant, not the coolant level. If the coolant is not at its proper level the gauge indication will not be accurate. If the gauge enters the red section, the engine coolant and Check Engine/Service Engine Soon indicators illuminate, refer to What you should know about fail-safe cooling in the Maintenance and specifications chapter.

Instrument Cluster

Engine oil pressure gauge (if equipped)

Indicates engine oil pressure. At normal operating temperature, the needle will be in the normal range (the area between the “L” and “H”); if the needle goes below the normal range, stop the vehicle as soon as safely possible and switch off the engine immediately. Check the oil level. Add oil if needed (refer to

Engine oil in the Maintenance and specifications chapter). If the

oil level is correct, have your vehicle checked at your dealership or by a qualified technician.

Battery voltage gauge (if equipped)

Indicates battery voltage. If the pointer moves and stays outside the normal operating range (as indicated), have the vehicle’s electrical system checked as soon as possible.

OIL

VOLTS

Instrument Cluster

Fuel gauge

Displays approximately how much fuel is in the fuel tank. The fuel gauge may vary slightly when the vehicle is in motion or on a grade.

When refueling the vehicle from empty indication, the amount of fuel that can be added will be less than the advertised capacity due to the reserve fuel.

• Standard instrument cluster

FUEL

• Optional instrument cluster A minimum of four gallons must be

added or removed from the fuel tank in order for the gauge to instantaneously update. If less than four gallons is added, the gauge will take between five to ten minutes to update.

Speedometer

Indicates the current vehicle speed.

• Standard instrument cluster

Instrument Cluster

0000000

MPH km/h

100

120

0000

140

160

180

200

10 0

11 0

12 0

• Optional instrument cluster

Odometer

Registers the total kilometers (miles) of the vehicle.

• Standard instrument cluster

MPH km/h

0000000

100

120

0000

140

160

200

km/h

MPH

10 0

180

11 0

12 0

Instrument Cluster

• Optional instrument cluster

km/h

MPH

Refer to Electronic Message Center in the Driver controls chapter for information on how to switch the display from metric to English measurements.

Trip odometer

Registers the kilometers (miles) of

individual journeys. To reset, depress the control.

Refer to Electronic Message Center in the Driver controls chapter for Trip A and Trip B features on the optional instrument cluster.

0000000

MPH km/h

100

120

0000

140

160

180

200

10 0

11 0

12 0

AM/FM STEREO CASSETTE

VOL - PUSH ON

BASS TREB BAL FADE

Entertainment Systems

FM1

CLK

TAPE

AMS

SEEK TUNE

SCAN

123456

Volume/power control

Press the control to turn the audio system on or off.

Turn the control to raise or lower volume.

SIDE

REW FF

VOL - PUSH ON

1 - 2

If the volume is set above a certain level and the ignition is turned off, the volume will come back on at a “nominal” listening level when the ignition switch is turned back on.

Entertainment Systems

Bass adjust

The bass adjust control allows you to increase or decrease the audio system’s bass output.

Treble adjust

The treble adjust control allows you to increase or decrease the audio system’s treble output.

Speaker balance adjust

Speaker sound distribution can be adjusted between the right and left speakers.

BASS

TREB

Speaker fade adjust

Speaker sound can be adjusted between the front and rear speakers.

BAL

FADE

Entertainment Systems

Seek function

The seek function control works in radio mode.

Seek function in radio mode

• Press to find the next listenable station down the frequency band.

• Press listenable station up the frequency band.

Scan function

The scan function works in radio mode.

Scan function in radio mode

Press the SCAN control to hear a brief sampling of all listenable stations on the frequency band. Press the SCAN control again to stop the scan mode.

AM/FM select

The AM/FM select control works in radio and tape modes.

to find the next

SCAN

AM/FM select in radio mode

This control allows you to select AM or FM frequency bands. Press the AM control to select from AM selections, and press the FM control to select from FM1 or FM2 memory preset stations.

AM/FM select in tape mode

Press this control to stop tape play and begin radio play.

Entertainment Systems

Radio station memory preset

The radio is equipped with six station memory preset controls. These controls can be used to select up to six preset AM stations and twelve FM stations (six in FM1 and six in FM2).

Setting memory preset stations

1. Select the frequency band with the AM or the FM select control.

2. Select a station. Refer to Tune adjust or Seek function for more

information on selecting a station.

3. Press and hold a memory preset control until the sound returns,

indicating the station is held in memory on the control you selected.

123456

Setting the clock

Your vehicle is equipped with a separate instrument panel mounted clock. Please refer to Clock in the Driver controls chapter for instructions on setting the clock.

Tune adjust

The tune control works in radio mode.

Tune adjust in radio mode

• Press to move to the next frequency down the band (whether or not a listenable station is located there). Hold the control to move through the frequencies quickly.

• Press frequency up the band (whether or not a listenable station is located there). Hold for quick movement.

to move to the next

Entertainment Systems

Tape select

• To enter tape mode while in radio mode, press the TAPE AMS control.

Automatic Music Search

The Automatic Music Search feature allows you to quickly locate the beginning of the tape selection being played or to skip to the next selection.

To activate the feature, momentarily depress the TAPE AMS button. Then, press either REW (for the beginning of the current selection) or FF (to advance to the next selection). The tape deck stops and returns to play mode when the AMS circuit senses a blank section on the tape.

In order to ensure proper operation of the AMS feature, the tape MUST have a blank section of at least four seconds duration between programs.

CLK

TAPE

AMS

CLK

TAPE

AMS

Rewind

The rewind control works in tape mode.

To rewind in tape mode, press the REW control.

Fast forward

The fast forward control works in tape mode.

To fast forward in tape mode, press the FF control.

In the tape mode, tape direction will automatically reverse when the end of the tape is reached.

SIDE

1 - 2

REW FF

SIDE

1 - 2

REW FF

Entertainment Systems

Tape direction select

Press SIDE and 1–2 at the same time to play the alternate side of a tape.

Eject function

Press the control to stop and eject a tape.

SIDE

1 - 2

REW FF

DolbyT noise reduction

Dolbyt noise reduction operates only in tape mode. Dolbyt noise reduction reduces the amount of hiss and static during tape playback.

Press the reduction.

Dolbyt noise reduction is manufactured under license from Dolbyt Laboratories Licensing Corporation. “Dolbyt” and the double-D symbol are registered trademarks of Dolby Laboratories Licensing Corporation.

control to activate (and deactivate) Dolbyt noise

Entertainment Systems

AM/FM STEREO / SINGLE CD RADIO

VOL - PUSH ON

BASSCDTREB BAL FADE

FM1

SCN

CLK

SEEK

TUNE

DISCS

CDCD

123456

Volume/power control

Press the control to turn the audio system on or off.

Turn the control to raise or lower volume.

DISC

COMP

SHUFFLE

VOL - PUSH ON

If the volume is set above a certain level and the ignition is turned off, the volume will come back on at a “nominal” listening level when the ignition switch is turned back on.

Entertainment Systems

Bass adjust

The bass adjust control allows you to increase or decrease the audio system’s bass output.

Treble adjust

The treble adjust control allows you to increase or decrease the audio system’s treble output.

Speaker balance adjust

Speaker sound distribution can be adjusted between the right and left speakers.

BASS

TREB

BAL

Seek function

The seek function control works in radio, CD or CD changer mode (if equipped).

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