Mercedes-Benz SPRINTER 2015 Service Manual

Sprinter

2015 Service Booklet

Sprinter

Livret d’entretien 2015

Entretien et documentation

Service and Literature

PRIÈRE DE NOTER

1

E

E

Model Vehicle Identification Number (VIN)

E

E

Date of initial registration Paint color and code

E

E

License Plate No. License Plate No.

E

E

License Plate No. License Plate No.

E

E

License Plate No. License Plate No.

E

E

License Plate No. License Plate No.

Vehicle data

2

Protecting the environment

Natural resources form the basis of our
existence on this planet. The objectives of
our policy are for these resources to be used
sparingly and in a manner which takes the
requirements of both nature and humanity
into account.

Our declared policy is integrated
environmental protection. This policy starts
at the root causes and encompasses in its
management decisions all the consequences
for the environment which could arise
from production processes or the products
themselves.

You too can help to protect the environment
by operating your Sprinter in an
environmentally responsible manner.

Operating conditions and your individual
driving style to a large extent influence fuel
consumption and the rate of engine, brake,
and tire wear. To reduce fuel consumption
and the rate of wear, please consider the
following:

• Avoid short trips.

• Make sure that the tire pressures are
always correct.

• Avoid frequent, abrupt acceleration.

• Do not carry any unnecessary weight.

• Remove ski and roof racks once you no
longer need them.

• Do not warm up the engine with the
vehicle stationary.

• Shift gears in a timely manner so that
each gear is used only up to 2/3 of its
maximum engine speed.

• Keep an eye on the vehicle’s fuel
consumption.

A regularly serviced vehicle will also help
protect the environment. You should adhere
to the service intervals displayed by the
Mercedes-Benz Active Service System
indicator, along with other maintenance
work described in this booklet.

We recommend that you have services
performed by your authorized Mercedes­Benz Sprinter Dealer using Genuine
Mercedes-Benz parts.

Protecting the environment

3Contents

Introduction

Mercedes-Benz Active Service System . . . . . . . . . . . . . . . 4

Regular checks . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Notes on the warranty . . . . . . . . . . . . . . . . . . . . . . . 8

Spare Parts / Operating materials . . . . . . . . . . . . . . . . . 9

Service records . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Emission system maintenance . . . . . . . . . . . . . . 10

Maintenance service descriptions . . . . . . . . . . . 13

Maintenance service . . . . . . . . . . . . . . . . . . . . 14

Tire Rotation Confirmation . . . . . . . . . . . . . . . . . 17

Pre-delivery Inspection Confirmation . . . . . . . . . 18

Confirmations

Oil Service Plus / Maintenance Service / Additional Work . . . 19

Contents

4

Service Booklet

Introduction

GWarning! Please make sure you read the technical documentation, such as the Operator’s Manual and

workshop information, before carrying out any maintenance work.

5

Service Booklet

Introduction

GWarning! Please make sure you read the technical documentation, such as the Operator’s Manual and

workshop information, before carrying out any maintenance work.

6

Service Booklet

Introduction

GWarning! Please make sure you read the technical documentation, such as the Operator’s Manual and

workshop information, before carrying out any maintenance work.

7

Service Booklet

Introduction

Maintenance

Engine oil in accordance

with Sheet no.

1

Operation under normal

conditions

Operation under severe

conditions

2,3

Diesel engine OM642, OM651 - Oil service plus

229.51/228.51

229.31

Every 30,000 km Every 15,000 km

Diesel engine OM642, OM651 - Maintenance service

229.51/228.51

229.31

Every 60,000 km Every 30,000 km

1. In accordance with MB Specifications for Service Products.

2. For example, for extreme short distance driving and constant switching off/restarting of the engine.

3. Severe operating conditions can cause the change oil message to illuminate as early as 10,000 km
(OM651/4 cylinder) or 16,000 km (OM642/6 cylinder).

GWarning! Please make sure you read the technical documentation, such as the Operator’s Manual and

workshop information, before carrying out any maintenance work.

8

Service Booklet

Regular checks

In addition to the services, we recommend
that you check the following items regularly
(for example: weekly, when refueling, or
before any long journey):

• Engine oil level - Depending on how

your vehicle is equipped, check the
engine oil level using the oil level
dipstick or the control system via the
multifunction steering wheel/display.
Further information about engine oil level
measurement can be found in the vehicle
Operator’s Manual.

• Coolant level - Please refer to the

Operator’s Manual for the correct
procedure to check the coolant level.

• Brake fluid level - If brake fluid has to be

added, see an authorized Mercedes-Benz
Sprinter Dealer to determine the cause,
e.g. leaks or worn brake pads.

• Windshield washing system - If the

washer fluid level drops below 1/3, the
windshield washer fluid level warning lamp
will illuminate. Add washer fluid mixed
with an approved windshield washer
concentrate, test function and check
wiper blades.

• Check Lights

• Tire condition and pressures – Check

at least every other week. Please refer
to section “Tires and wheels” in the
Operator’s Manual for guidelines and
correct procedures to check tire condition
and pressures.

Please use only factory approved service
products. See your Mercedes-Benz Sprinter
Dealer for more information on selecting the
proper fluids, lubricants, and oils for your
vehicle.

Notes on the warranty

An extensive and well-equipped network of
authorized Mercedes-Benz Sprinter Dealers
is at your disposal for service work. Your
authorized Mercedes-Benz Sprinter Dealer
will ensure that your vehicle is professionally
and thoroughly serviced and repaired.

Please see the Service and Warranty
Information booklet for detailed information
on warranty terms and coverage.

GWarning! Please make sure you read the technical documentation, such as the Operator’s Manual and

workshop information, before carrying out any maintenance work.

Introduction

9

Service Booklet

GWarning! Please make sure you read the technical documentation, such as the Operator’s Manual and

workshop information, before carrying out any maintenance work.

Please follow the instructions given in
this Service booklet, even if you entrust
the vehicle to a third party for use or
care. Only in this way will you be able to
ensure that your warranty rights are not
affected.

We strongly recommend that you have
your vehicle serviced by your authorized
Mercedes-Benz Sprinter Dealer which is
fully equipped to provide this service.

Please note that engines have to be serviced
in accordance with special instructions
and using special measuring equipment to
comply with legal requirements concerning
exhaust emissions. Modifications to or
tampering with emissions components is not
permissible. Your authorized Mercedes-Benz
Sprinter Dealer is familiar with the relevant
regulations.

Parts/Operating materials

We recommend only the use of Genuine
Mercedes-Benz parts for service and repairs,
since they meet our specifications. It is also
important to only use fuels, lubricants and
anticorrosion/antifreeze coolant meeting
factory specifications. See your authorized
Mercedes-Benz Sprinter Dealer for more
information on this subject.

Service records

Your authorized Mercedes-Benz Sprinter
Dealer will certify in the Service Booklet the
maintenance services on your vehicle which
it has performed.

Other than the maintenance services
described, the Service Booklet does not
record or reflect any repair work that may
have been performed to your vehicle.
Please keep those receipts with your vehicle
records.

For information concerning warranty, see
your Service and Warranty Information
booklet.

Your authorized Mercedes-Benz Sprinter
Dealer will gladly furnish additional
information on the maintenance of your
vehicle.

Introduction

10

Service Booklet

Emission System Maintenance

The U.S. Environmental Protection Agency
and, in California, the Air Resources Board
have certified that the emission control
systems of your vehicle comply with the
applicable exhaust emission standards for
MY 2015 vehicles. This vehicle also complies
with the applicable Canadian Motor Vehicle
Emission Standards.

To be certain that the emission control
systems function as designed, regular
maintenance is necessary for components
of the vehicle which affect exhaust and
evaporative emissions composition.

The vehicle owner is responsible for the
regular maintenance of the emission control
system.

Refer to your Warranty book and Operator’s
Manual for additional information.

Failure to properly maintain the emission
system may result in repairs not being
covered by the emission system warranties.

Explanations of each maintenance job are
given on (e page 13).

GWarning! Please make sure you read the technical documentation, such as the Operator’s Manual and

workshop information, before carrying out any maintenance work.

Emission System Maintenance