Daimler AG: not to be reprinted, translated or
otherwise reproduced, in whole or in part, without written permission from Daimler AG.
Vehicle manufacturer
Daimler AG
Mercedesstraße 137
70327 Stuttgart
Germany
Environmental note
H
Environmental notes provide you with information on environmentally aware actions or
disposal.
Notes on material damage alert you to dan-
!
gers that could lead to damage to your vehicle.
Practical tips or further information that
i
could be helpful to you.
This symbol indicates an instruction
X
that must be followed.
Several of these symbols in succession
X
indicate an instruction with several
steps.
As at 29.06.2015
Welcome to the world of Mercedes-Benz
We urge you to read this Operator's Manual
carefully and familiarize yourself with the vehicle before driving. For yourown safety and a
longer vehiclelife,follow the instructions and
warning notices in this manual. Ignoring them
couldresult in damage to the vehicleorpersonal
injury to you or others.
Vehicle damage caused by failure to follow
instructions is not covered by the MercedesBenz Limited Warranty.
The equipment or product designation of your
vehiclemay vary depending on:
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Model
R
Order
R
Country specification
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Availability
Mercedes-Benz therefore reservesthe right to
introduce changes in the following areas:
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Design
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Equipment
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Technicalfeatures
The equipment in yourvehiclemay therefore
differfrom that showninthe descriptions and
illustrations.
The following are integralcomponents of the
vehicle:
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DigitalOperator's Manual
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Printed Operator's Manual
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Maintenance Booklet
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Equipment-dependent supplements
Keep these documents in the vehicleatall
times. If you sell the vehicle, alwayspassall
documents on to the new owner.
Your Operator's Manual:
Digital form inside the vehicle
The DigitalOperator's Manual provides
comprehensive and specifically adapted
information on yourvehicle's equipment
and multimediasystem. It contains informative animations, individuallanguage
settings and an intuitive search function.
Booklet inside the vehicle
In addition to this manualand the aforementioned digital media, you alsohave the
option to obtainacomprehensive printed
versionofthe Supplement for yourmultimediasystem from yourauthorized
Mercedes-Benz Center.
Digital form via the Internet
The Operator's Manual on the Internet provideseasy access to all information
regarding yourvehicleand multimediasystem. It alsoprovides helpful animations,
interesting background information and a
widearrayofsearch options.
Digital form as an App
Using the Mercedes-Benz GuidesApp, you
can view all the information on yourvehicle
and multimediasystem via mobile Internet
or download it independently of network
access. Availablefor smartphones or tablets.
Please note that the Mercedes-Benz GuidesApp
may not yet be available in yourcountry.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada,Inc.
ADaimler Company
2315842101
É2315842101qËÍ
2
Contents
Index ....................................................... 3
The printedOperator's Manual providesinformation about thesafeoperation of your vehicle.
The Digital Operator's Manual providescomprehensiveand specifically adapted information on
your vehicle's equipmentand multimedia system. You can call up theDigital Operator's Manual via themultimedia system.
You will notincur any costswhen calling up
i
theDigital Operator's Manual. The Digital
Operator's Manual works without connecting
to theInternet.
Thereare three ways to access thetopicsofthe
Digital Operator's Manual:
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Visualsearch
The visual search allows you to exploreyour
vehicle"virtually". Starting from either the
vehicleexteriorvieworinteriorview, you can
access manyofthe differenttopicscovered
by theDigital Operator's Manual. To access
thevehicleinteriorsection,select the"Vehicle interior" view.
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Keywordsearch
The keyword search allows you to search for a
keyword by enteringcharacters.
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Contents
You can select individual sectionsinthe contents.
The Digital Operator's Manual is deactiva-
i
tedfor safetyreasonswhile driving.
Operation
Calling up theDigital Operator's Manual
X
Press the Ø buttoninthe center console.
The overview relating to thevehicleappears.
X
Selectthe "Operator's Manual" menuitemby
turning 3 or pressing 7 thecontroller.
X
Confirm 7 themessage about thewarning
and safetynotes.
The basic menufor theDigital Operator's
Manual appears.
Operating theDigital Operator's Manual
General notes
Pleaseobservethe information about theoperation of thecontroller (
Y page 241).
Content pages
The contentpages can be accessed by meansof
avisual search,akeyword search or usingthe
contents.
X
To scroll forwards/backwards: turn 3
thecontroller.
X
To displayinfull-screen or animation:slide
8 thecontroller to theleft :.
To select information texts or savebook-
X
marks: slide 9 thecontroller to the
right ;.
X
To select alink: slide 6 thecontroller
downwards =.
X
To exit acontent page: select % sym-
bol ?.
To call up thebasic menuofthe Digital
X
Operator's Manual: select Þ symbol A.
To switch functions to themultimedia
X
system using thebuttonsonthe center
console: press the $, %, Õ or Ø
button.
The selected menuappears. The Digital Operator's Manual remainsopen in thebackground.
Genuine Mercedes-Benz parts
23
Protection of the environment
General notes
Environmental note
H
Daimler's declared policy is one of comprehensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in amanner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmentally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
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operating conditionsofyour vehicle
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your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
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avoid short trips as these increase fuel consumption.
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always make sure that the tire pressures
are correct.
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do not carry any unnecessary weight.
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remove roof racks once you no longer need
them.
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aregularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
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always have service work carried out at a
qualified specialist workshop.
Personal driving style:
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do not depress the accelerator pedal when
startingthe engine.
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do not warm up the engine when the vehicle
is stationary.
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drive carefully and maintain asafe distance
from the vehicle in front.
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avoid frequent, sudden acceleration and
braking.
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change gear in good time and use each gear
only up to Ô of its maximum engine speed.
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switch off the engine in stationary traffic.
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keep an eye on the vehicle's fuel consumption.
Environmental concerns and recommendations
Wherever the operating instructions require you
to dispose of materials, first try to regenerate or
re-use them. Observe the relevant environmental rules and regulations when disposing of
materials. In this way you will help to protect the
environment.
Genuine Mercedes-Benz parts
Environmental note
H
Daimler AG also suppliesreconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
Air bags and Emergency Tensioning Devi-
!
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
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doors
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door pillars
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door sills
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seats
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cockpit
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instrumentcluster
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center console
Do not install accessories such as audio systems in these areas. Do not carry out repairs
or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunctionsinsafety-relevant
Introduction
Z
Service and vehicleoperation
24
systems, e.g. the brake system. Use only genuine Mercedes-Benz parts or parts of equalquality. Only use tires, wheels and accessories that
have been specifically approved for your vehicle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been specifically developed,manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Therefore, only genuine Mercedes-Benz parts
Introduction
should be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain
asupply of genuine Mercedes-Benz parts for
necessary service and repair work. In addition,
strategically located parts delivery centers provide quick and reliable parts service.
Always specify the vehicle identification number
(VIN) when ordering genuine Mercedes-Benz
Y page 311).
parts (
Operator's Manual
Vehicle equipment
This Operator's Manual describes allmodels
i
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are possible. Bear in mind that your vehicle may not
feature all functions described here. This also
applies to safety-relevant systems and functions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase agreement lists all systems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Booklet are important documents and should be kept
in the vehicle.
Service and vehicleoperation
Warranty
The implied warranty for your vehicle appliesin
accordance with the warranty terms and condi-
tions in the Service and Warranty Information
booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installedparts in
accordance with the following warranty terms
and conditions:
R
New Vehicle Limited Warranty
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Emission System Warranty
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Emission Performance Warranty
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California, Connecticut,Maine, Massachusetts, New York, Pennsylvania, Rhode Island
and Vermont Emission Control System Warranty
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State warranty enforcementlaws (lemon
laws)
Replacement parts and accessories are covered
by the Mercedes-Benz Parts and Accessories
warranties. These are available at any authorized Mercedes-Benz Center.
Should you lose your Service and Warranty
i
Information booklet, have an authorized
Mercedes-Benz Center arrange for areplacement. The new Service and Warranty Information booklet will be posted to you.
Information for customers in California
Under California law you may be entitled to a
replacement of your vehicle or arefund of the
purchase price or lease price, if after areasonable number of repair attempts Mercedes-Benz
USA, LLC and/or its authorized repair or service
facilities fail to fix one or more substantial
defects or malfunctions in the vehicle that are
covered by its express warranty.
During the period of 18 months from original
delivery of the vehicle or the accumulation of
18,000 miles (approximately 29,000 km) on the
odometer of the vehicle, whichever occurs first,
areasonable number of repair attempts is presumed for aretail buyerorlessee if one or more
of the following occurs:
(1) the same substantial defect or malfunction
results in acondition that is likely to cause
death or serious bodily injury if the vehicle is
driven, that defect or malfunction has been
subject to repair two or more times, and you
Service and vehicleoperation
25
have directly notified Mercedes-BenzUSA,
LLC in writing of the need for its repair.
(2) the same substantial defect or malfunction
of aless serious nature than category (1)
has been subject to repair four or more
times and you have directly notified
Mercedes-Benzinwriting of the need for its
repair.
(3) the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for acumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-BenzUSA, LLC
Customer AssistanceCenter
3Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes all
the necessary maintenancework which should
be done at regular intervals.
Always have the Service and Warranty Booklet
with you when you bring the vehicle to an
authorized Mercedes-BenzCenter. The service
advisor will record every service for you in the
Service and Warranty Booklet.
Roadside Assistance
The Mercedes-BenzRoadside AssistanceProgram offers technical help in the event of a
breakdown. Callstothe toll-free Roadside Assistance Hotline are answered by our agents 24
hours aday, 365 days ayear.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-BenzRoadside AssistanceProgram
brochure (USA) or the "Roadside Assistance"
section in the Service and Warranty booklet
(Canada). You will find both in your vehicle literature portfolio.
Change of address or change of ownership
In the event of achange of address, please send
us the "Notification of Address Change" in the
Service and Guarantee booklet or simply call the
Mercedes-BenzCustomer AssistanceCenter
(USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada)at
1-800-387-0100.This will assist us in contacting you in atimely manner should the need arise.
If you sell your Mercedes, please leave the entire
literature in the vehicle so that it is available to
the next owner.
If you have purchased aused car, please send us
the "Notification of Used Car Purchase" in the
Service and Guarantee booklet or simply call the
Mercedes-BenzCustomer AssistanceCenter
(USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada)at1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R
service facilities or replacement parts may
not be readily available.
R
unleaded fuel for vehicles with acatalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic converter.
R
the fuel may have aconsiderably lower octane
rating. Unsuitable fuel can cause engine damage.
Some Mercedes-Benzmodels are available for
delivery in Europe through our European Delivery Program. For details, consult an authorized
Mercedes-BenzCenter or write to one of the
following addresses.
In the USA
Mercedes-BenzUSA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-BenzCanada,Inc.
European Delivery Department
98Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Z
Introduction
Operating safety
26
Operating safety
Important safetynotes
WARNING
G
If you do not have the prescribed service/
maintenancework or any required repairs
carried out, this can result in malfunctions or
system failures. There is arisk of an accident.
Introduction
Always have the prescribed service/maintenancework as well as any required repairs
carried out at aqualified specialist workshop.
WARNING
G
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is arisk
of fire.
When driving off road or on unpaved roads,
checkthe vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
WARNING
G
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other networked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as intended and/or jeopardizethe operatingsafety of
the vehicle. There is an increased risk of an
accidentand injury.
Never tamper with the wiring as well as electronic componentsortheir software. You
should have all work to electrical and electronic equipment carried out at aqualified
specialist workshop.
There is arisk of damage to the vehicle if:
!
R
the vehicle becomes stuck,e.g. on ahigh
curb or an unpaved road
R
you drive too fast over an obstacle, e.g. a
curb or ahole in the road
R
aheavy objectstrikes the undercarriage or
parts of the chassis
In situationslike this, the body, the undercarriage, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unexpectedly fail or, in the case of an accident, no
longer withstand the strain they are designed
to.
If the underbody paneling is damaged, combustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody paneling. If these materials
come in contact with hot parts of the exhaust
system, they can catchfire.
In such situations, have the vehicle checked
and repaired immediately at aqualified specialist workshop. If on continuingyour journey you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic conditions. In such cases, consult aqualified specialist workshop.
Declarations of conformity
Vehicle components which receive
and/or transmit radio waves
USA: "The wireless devices of this vehicle com-
ply with Part 15 of the FCC Rules. Operation is
subject to the two following two conditions:1)
These devices may not cause harmful interference, and 2) These devices must accept any
interference received, including interference
that may cause undesired operation.Changes
or modifications not expressly approved by the
party responsible for compliancecould void the
user’s authoritytooperate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the following two conditions:(1) These devices may
not cause interference, and (2) These devices
must accept any interference, including interference that may cause undesired operation of
thedevice."
Operating safety
27
Diagnostics connection
The diagnosticsconnectionisonlyintendedfor
theconnectionofdiagnostic equipmentata
qualified specialistworkshop.
WARNING
G
If you connectequipmenttoadiagnostics
connection in thevehicle, it may affectthe
operation of vehicle systems.Asaresult,the
operatingsafetyofthe vehicle could be affected. There is ariskofanaccident.
Only connectequipmenttoadiagnosticsconnection in thevehicle, whichisapproved for
your vehicle by Mercedes-Benz.
WARNING
G
Objects in thedriver's footwell can restrictthe
pedaltravelorobstruct adepressed pedal.
The operatingand road safetyofthe vehicle is
jeopardized. There is ariskofanaccident.
Makesurethatall objects in thevehicle are
stowed correctly, and that they cannotenter
thedriver's footwell. Install thefloormats
securely and as specifiedinorder to ensure
sufficientclearancefor thepedals. Do notuse
loose floormatsand do notplacefloormatson
topofone another.
If theengineisswitched offand equipment
!
on thediagnosticsconnectionisused,the
starter battery may discharge.
Connectingequipmenttothe diagnosticsconnection can lead to emissionsmonitoringinformation beingreset,for example. Thismay lead
to thevehicle failingtomeetthe requirements of
thenextemissionstestduringthe main inspection.
Qualified specialist workshop
An authorized Mercedes-BenzCenterisaqualifiedspecialistworkshop.Ithas thenecessary
specialistknowledge,tools and qualificationsto
correctlycarry out theworkrequiredonyour
vehicle. Thisisespecially thecasefor workrelevant to safety.
Observethe notesinthe Maintenance Booklet.
Always havethe followingworkcarriedout at an
authorized Mercedes-BenzCenter:
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workrelevant to safety
R
serviceand maintenance work
R
repair work
R
alterations, installation workand modifications
R
workonelectronic components
Correct use
If you removeany warningstickers, you or others could fail to recognizecertaindangers.
Leave warningstickersinposition.
Observethe followinginformation when driving
your vehicle:
R
thesafetynotes in this manual
R
thevehicle technical data
R
traffic rulesand regulations
R
laws and safetystandardspertainingtomotor
vehicles
Problemswithyourvehicle
If you should experience aproblem withyour
vehicle, particularly onethatyou believe may
affectits safeoperation,weurgeyou to contact
an authorized Mercedes-BenzCenterimmediately to havethe problem diagnosed and rectified. If theproblem is notresolved to your satisfaction,please discussthe problem again with
an authorized Mercedes-BenzCenteror, if necessary, contact us at oneofthe following
addresses.
Customer RelationsDepartment
Mercedes-BenzCanada, Inc.
98 VanderhoofAvenue
Toronto,Ontario M4G4C9
Reporting safetydefects
USAonly:
Z
Introduction
Data stored in the vehicle
28
The following text is published as required of
manufacturers under Title 49, Code of U.S. Federal Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act of
1966".
If you believe that your vehicle has adefect
which could cause acrash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA)inaddition to notifying Mercedes-Benz
Introduction
USA,LLC.
If NHTSA receives similar complaints,itmay
open an investigation, and if it finds that asafety
defect exists in agroup of vehicles, it may order
arecall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or Mercedes-Benz
USA,LLC.
To contact NHTSA,you may call the Vehicle
Safety Hotlinetoll-free at
1-888-327-4236(TTY: 1-800-424-9153); go to
http://www.safercar.gov;orwrite to: Administrator,NHTSA,400 SeventhStreet, SW.,
Washington,DC20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
Follow the instructions in this manual about
!
the proper operation of your vehicle as well as
about possible vehicle damage. Damage to
your vehicle that arises from culpable contraventions against these instructions is not covered either by the Mercedes-Benz Limited
Warranty or by the New or Used-Vehicle Warranty.
QR codes for the rescue card
The QR codes are secured in the fuel filler flap
and on the opposite side on the B-pillar. In the
event of an accident,rescue services can use
the QR code to quickly find the appropriate rescue card for your vehicle. The current rescue
card contains the most important information
about your vehicle in acompact form, e.g. the
routing of the electric cables.
You can find more information under http://
portal.aftersales.i.daimler.com/public/
Awide range of electronic components in your
vehicle contain data memories.
These data memories temporarily or permanently store technical information about:
R
vehicle's operating state
R
incidents
R
malfunctions
In general, this technical information documentsthe state of acomponent, amodule, a
system or the surroundings.
These include, for example:
R
operating conditions of system components,
e.g. fluid levels
R
the vehicle's status messages and those of its
individual components, e.g. number of wheel
revolutions/speed, deceleration in movement,lateral acceleration, accelerator pedal
position
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malfunctionsand defects in important system
components, e.g. lights, brakes
R
vehicle reactionsand operating conditions in
special driving situations, e.g. air bag deployment,intervention of stability control systems
R
ambient conditions, e.g. outside temperature
This data is of an exclusively technical nature
and can be used to:
R
assist in recognizing and rectifying malfunctions and defects
R
analyze vehicle functions, e.g. after an accident
R
optimize vehicle function
The data cannot be used to trace the vehicle's
movements.
When your vehicle is serviced, technical information can be read from the event data memory
and malfunction data memory.
Services include, for example:
R
repair services
R
service processes
R
warranties
R
quality assurance
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