Daimler AG: not to be reprinted, translated or
otherwise reproduced, in whole or in part, without written permission from Daimler AG.
Vehicle manufacturer
Daimler AG
Mercedesstrae 137
70327 Stuttgart
Germany
Environmental note
H
Environmental notes provide you with information on environmentally aware actions or
disposal.
Notes on material damage alert you to dan-
!
gers that could lead to damage to your vehicle.
Practical tips or further information that
i
could be helpful to you.
This symbol indicates an
X
instruction that must be followed.
Several of these symbols in
X
succession indicate an
As at 29.02.2016
Welcome to the world of Mercedes-Benz
We urge you to read this Operator's Manual
carefully and familiarize yourself with the vehicle before driving. For yourown safety and a
longer vehiclelife,follow the instructions and
warning notices in this Operator's Manual.
Ignoring them couldresult in damage to the
vehicleorpersonal injury to you or others.
Vehicle damage caused by failure to follow
instructions is not covered by the MercedesBenz Limited Warranty.
The equipment or product designation of your
vehiclemay vary depending on:
R
Model
R
Order
R
Country specification
R
Availability
Mercedes-Benz therefore reservesthe right to
introduce changes in the following areas:
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Design
R
Equipment
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Technicalfeatures
The equipment in yourvehiclemay therefore
differfrom that showninthe descriptions and
illustrations.
The following are integralcomponents of the
vehicle:
R
DigitalOperator's Manual
R
Printed Operator's Manual
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Maintenance Booklet
R
Equipment-dependent supplements
Keep these documents in the vehicleatall
times. If you sell the vehicle, alwayspassall
documents on to the new owner.
Your Operator's Manual:
Digital form inside the vehicle
The DigitalOperator's Manual provides
comprehensive and specifically adapted
information on yourvehicle's equipment
and multimediasystem. It contains informative animations, individuallanguage
settings and an intuitive search function.
Booklet inside the vehicle
In addition to this manualand the aforementioned digital media, you alsohave the
option to obtainacomprehensive printed
versionofthe Supplement for yourmultimediasystem from yourauthorized
Mercedes-Benz Center.
Digital form via the Internet
The Operator's Manual on the Internet provideseasy access to all information
regarding yourvehicleand multimediasystem. It alsoprovides helpful animations,
interesting background information and a
widearrayofsearch options.
Digital form as an App
Using the Mercedes-Benz GuidesApp, you
can view all the information on yourvehicle
and multimediasystem via mobile Internet
or download it independently of network
access. Availablefor smartphones or tablets.
Please note that the Mercedes-Benz GuidesApp
may not yet be available in yourcountry.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada,Inc.
ADaimler Company
4635843904
É4635843904}ËÍ
2
Contents
Index ....................................................... 4
The printedOperator's Manual providesinformation about thesafeoperation of your vehicle.
The Digital Operator's Manual providescomprehensiveand specifically adapted information on
your vehicle's equipmentand multimedia system. You can call up theDigital Operator's Manual via themultimedia system.
You will notincur any costswhen calling up
i
theDigital Operator's Manual. The Digital
Operator's Manual works without connecting
to theInternet.
Thereare three ways to access thetopicsofthe
Digital Operator's Manual:
R
Visualsearch
The visual search allows you to exploreyour
vehicle"virtually". Starting from either the
vehicleexteriorvieworinteriorview, you can
access manyofthe differenttopicscovered
by theDigital Operator's Manual. To access
thevehicleinteriorsection,select the"Vehicle interior" view.
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Keywordsearch
The keyword search allows you to search for a
keyword by enteringcharacters.
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Contents
You can select individual sectionsinthe contents.
The Digital Operator's Manual is deactiva-
i
tedfor safetyreasonswhile driving.
Operation
Calling up theDigital Operator's Manual
X
Press the Ø buttononthe center console.
The overview relating to thevehicleappears.
X
Selectthe "Operator's Manual" menuitemby
turning 3 or pressing 7 thecontroller.
X
Confirm 7 themessage about thewarning
and safetynotes.
The basic menufor theDigital Operator's
Manual appears.
Operating theDigital Operator's Manual
General notes
Pleaseobservethe information about theoperation of thecontroller (
Y page 199).
Content pages
The contentpages can be accessed by meansof
avisual search,akeyword search or usingthe
contents.
X
To scroll forward/back: turn 3 thecon-
troller.
X
To displayinfull-screen or animation: slide
8 thecontroller to theleft :.
To select information textorsavebook-
X
marks: slide 9 thecontroller to the
right ;.
X
To select alink: slide 6 thecontroller
downwards =.
X
To exit acontent page: select the %
symbol ?.
To call up thebasic menuofthe Digital
X
Operator's Manual: select Þ symbol A.
To switch functions to themultimedia
X
system using thebuttonsonthe center
console: press the $, %, Õ or Ø
button.
The selected menuappears. The Digital Operator's Manual remainsopen in thebackground.
Genuine Mercedes-Benz parts
23
Protecting the environment
General notes
Environmental note
H
Daimler's declared policy is one of comprehensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in amanner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmentally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
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operating conditionsofyour vehicle
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your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
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avoid short trips as these increase fuel consumption.
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always make sure that the tire pressures
are correct.
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do not carry any unnecessary weight.
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remove roof racks once you no longer need
them.
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aregularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
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always have service work carried out at a
qualified specialist workshop.
Personal driving style:
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do not depress the accelerator pedal when
startingthe engine.
R
do not warm up the engine when the vehicle
is stationary.
R
drive carefully and maintain asafe distance
from the vehicle in front.
R
avoid frequent, sudden acceleration and
braking.
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change gear in good time and use each gear
only up to Ô of its maximum engine speed.
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switch off the engine in stationary traffic.
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keep an eye on the vehicle's fuel consumption.
Environmental concerns and recommendations
Wherever the Operator's Manual requires you to
dispose of materials, first try to regenerate or reuse them. Observe the relevant environmental
rules and regulations when disposing of materials. In this way you will help to protect the environment.
Genuine Mercedes-Benz parts
Environmental note
H
Daimler AG also suppliesreconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
Air bags and Emergency Tensioning Devi-
!
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
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doors
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door pillars
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door sills
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seats
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cockpit
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instrumentcluster
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center console
Do not install accessories such as audio systems in these areas. Do not carry out repairs
or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunctionsinsafety-relevant
Introduction
Z
Service and vehicleoperation
24
systems, e.g. the brake system. Use only genuine Mercedes-Benz parts or parts of equalquality. Only use tires, wheels and accessories that
have been specifically approved for your vehicle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been specifically developed,manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Therefore, only genuine Mercedes-Benz parts
Introduction
should be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain
asupply of genuine Mercedes-Benz parts for
necessary service and repair work. In addition,
strategically located parts delivery centers provide quick and reliable parts service.
Always specify the vehicle identification number
(VIN) when ordering genuine Mercedes-Benz
Y page 275).
parts (
Operator's Manual
Vehicle equipment
This Operator's Manual describes all models
i
and all standard and optional equipment of
your vehicle available at the time of publication of the Operator's Manual.Country-specific differences are possible.Bear in mind
that your vehicle may not feature all functions
described here. This also applies to safetyrelevant systems and functions. The equipment in your vehicle may therefore differ from
that shown in the descriptions and illustrations.
The original purchase agreement lists all systems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Booklet are important documents and should be kept
in the vehicle.
Service and vehicleoperation
Warranty
The Limited Warranty for your vehicle applies in
accordance with the warranty terms and conditions in the Service and Warranty Information
booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installedparts in
accordance with the following warranty terms
and conditions:
R
New Vehicle Limited Warranty
R
Emission System Warranty
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Emission Performance Warranty
R
California, Connecticut,Maine, Massachusetts, New York, Pennsylvania, Rhode Island
and Vermont Emission Control System Warranty
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State warranty enforcementlaws (lemon
laws)
Replacement parts and accessories are covered
by the Mercedes-Benz Parts and Accessories
warranties. These are available at any authorized Mercedes-Benz Center.
Should you lose your Service and Warranty
i
Information booklet, have an authorized
Mercedes-Benz Center arrange for areplacement. The new Service and Warranty Information booklet will be posted to you.
Information for customers in California
Under California law you may be entitled to a
replacement of your vehicle or arefund of the
purchase price or lease price, if after areasonable number of repair attempts Mercedes-Benz
USA, LLC and/or its authorized repair or service
facilities fail to fix one or more substantial
defects or malfunctions in the vehicle that are
covered by its express warranty.
During the period of 18 months from original
delivery of the vehicle or the accumulation of
18,000 miles (approximately 29,000 km) on the
odometer of the vehicle, whichever occurs first,
areasonable number of repair attempts is presumed for aretail buyerorlessee if one or more
of the following occurs:
(1) the substantial defect or malfunction can
result in death or serious injuries for the
Serviceand vehicleoperation
25
vehicleoccupants while driving and this
defect has already been repaired at least
twice and Mercedes-Benz, LLC has been
informed in writing of the necessity of a
repair.
(2) the defect or malfunction, though less seri-
ous than (1) above, has already been
repaired at least four times and MercedesBenz has been informed in writing of the
necessity of arepair.
(3) the vehiclecannot be used for longer than
30 calendar daysbecause of repair work
resulting from this or other substantial
defects or malfunctions.
Please send yourwritten notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
3MercedesDrive
Montvale,NJ07645-0350
Maintenance
Always bring the Maintenance Booklet with you
when taking the vehicletoanauthorized
Mercedes-Benz Center. Yourcustomer service
advisor willenter every service into yourMaintenance Booklet on yourbehalf.
Roadside Assistance
The Mercedes-Benz RoadsideAssistance Program offers technical help in the event of a
breakdown. Calls to the toll-free RoadsideAssistance Hotline are answered by our agents 24
hours aday,365 daysayear.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100(Canada)
For additionalinformation, refer to the
Mercedes-Benz RoadsideAssistance Program
brochure (USA) or the "Roadside Assistance"
section in the Service and Warranty Booklet
(Canada). You willfind both in the vehicledocument wallet.
Changeofaddress or changeofownership
In the event of achange of address, please send
us the "Notification of Address Change" in the
Service and Warranty Booklet or simplycall the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service Center (Canada)at
1-800-387-0100.This willassist us in contacting you in atimely manner should the need arise.
If you sell yourMercedes, please leave all literature in the vehiclesothat it is available to the
next owner.
If you have purchased aused car, please send us
the "Notification of Used CarPurchase" in the
Service and Warranty Booklet or simplycall the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada)at1-800-387-0100.
Vehicle operation outside the USA
and Canada
When you are abroad with yourvehicle, observe
the following points:
R
Service facilities or replacement parts may
not be readily available.
R
Lead-free fuel for vehicles with acatalytic
converter may not be available. Leaded fuel
can causedamage to the catalytic converter.
R
The fuel may have aconsiderably lower
octane number. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz modelsare available for
delivery in Europe through our European Delivery Program. For details, consult an authorized
Mercedes-Benz Center or write to one of the
following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One MercedesDrive
Montvale,NJ07645-0350
In Canada
Mercedes-Benz Canada,Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Introduction
Z
Operating safety
26
SportsUtility Vehicle
WARNING
G
Due to the high center of gravity, the vehicle
may start to skid and roll over in the event of
an abrupt steering maneuver and/or when
the vehicle's speed is not adapted to the road
conditions. There is arisk of an accident.
Always adapt your speed and driving style to
Introduction
the vehicle's driving characteristics and to the
prevailing road and weather conditions.
Utility vehicles have asignificantly higher rollover rate than other types of vehicles.
Failure to operate this vehicle safely may result
in an accident, rollover of the vehicle, and severe
or fatal injury.
In arollover crash, an unbelted person is significantly more likely to die than aperson wearing
aseat belt.
You and all vehicle occupants should always
wear your seat belts.
Operating safety
Important safety notes
WARNING
G
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctionsor
system failures. There is arisk of an accident.
Always have the prescribed service/maintenance work as well as any required repairs
carried out at aqualified specialist workshop.
WARNING
G
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is arisk
of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly.In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
WARNING
G
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other networked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as intended and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as electronic components or their software. You
should have all work to electrical and electronic equipment carried out at aqualified
specialist workshop.
There is arisk of damage to the vehicle if:
!
R
the vehicle becomes stuck,e.g. on ahigh
curb or an unpaved road
R
you drive too fast over an obstacle, e.g. a
curb, aspeed bump or apothole in the road
R
aheavy object strikes the underbody or
parts of the chassis
In situations like this, the body, the underbody, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unexpectedly fail or, in the case of an accident, no
longer withstand the loads they are designed
to.
If the underbody paneling is damaged, combustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody paneling. If these materials
come in contact with hot parts of the exhaust
system, they can catch fire.
In such situations, have the vehicle checked
and repaired immediately at aqualified specialist workshop. If on continuing your journey you noticethat driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic conditions. In such cases, consult aqualified specialist workshop.
Declaration of conformity for wireless
vehicle components
USA: "The wireless devices of this vehicle com-
ply with Part 15 of the FCC Rules. Operation is
Operating safety
27
subject to the two following two conditions: 1)
These devices may not cause harmful interference, and 2) These devices must accept any
interference received, including interference
that may cause undesired operation. Changes
or modifications not expressly approved by the
party responsible for compliance could void the
user’s authority to operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the following two conditions: (1) These devices may
not cause interference, and (2) These devices
must accept any interference, including interference that may cause undesired operation of
the device."
Diagnostics connection
The diagnostics connection is only intended for
the connection of diagnostic equipment at a
qualified specialist workshop.
WARNING
G
If you connect equipment to adiagnostics
connection in the vehicle, it may affect the
operation of vehicle systems. As aresult, the
operating safety of the vehicle could be affected. There is arisk of an accident.
Only connect equipment to adiagnostics connection in the vehicle, which is approved for
your vehicle by Mercedes-Benz.
WARNING
G
Objects in the driver's footwell can restrict the
pedal travel or obstruct adepressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is arisk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
If the engine is switched off and equipment
!
on the diagnostics connection is used, the
starter battery may discharge.
Connectingequipment to the diagnostics connection can lead to emissions monitoring information being reset, for example. This may lead
to the vehicle failing to meet the requirements of
the next emissions test during the main inspection.
Qualified specialist workshop
An authorized Mercedes-Benz Center is aqualified specialist workshop. It has the necessary
specialist knowledge, tools and qualifications to
correctly carry out the work required on your
vehicle. This is especially the case for work relevant to safety.
Observe the notes in the Maintenance Booklet.
Always have the following work carried out at an
authorized Mercedes-Benz Center:
R
work relevant to safety
R
service and maintenance work
R
repair work
R
alterations, installation work and modifications
R
work on electronic components
Correct use
If you remove any warning stickers, you or others could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driving
your vehicle:
R
the safety notes in this manual
R
technical data for the vehicle
R
traffic rules and regulations
R
laws and safety standards pertaining to motor
vehicles
Reporting safety defects
USA only:
The following text is reproduced as required of
all manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
National Traffic and Motor Vehicle Safety Act of
1966.
If you believe that your vehicle has adefect
which could cause acrash or could cause injury
or death, you should immediately inform the
Introduction
Z
Data stored in the vehicle
28
National HighwayTraffic Safety Administration
(NHTSA) in addition to notifying Mercedes-Benz
USA, LLC.
If NHTSA receives similarcomplaints, it may
open an investigation, and if it finds that asafety
defect exists in agroup of vehicles, it may order
arecall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you,yourdealer, or Mercedes-Benz
USA, LLC.
Introduction
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153);goto http://www.safercar.gov;orwrite to: Administrator,
NHTSA, 400 Seventh Street, SW., Washington,
DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
Follow the instructions in this manual about
!
the proper operationofyourvehicle as well as
aboutpossible vehicle damage. Damage to
yourvehicle that arises from culpable contraventions against these instructions is not covered either by the Mercedes-Benz Limited
Warranty or by the New or Used-Vehicle Warranty.
QR codesfor rescue cards
The QR codes are secured in the fuel fillerflap
and on the opposite side on the B-pillar. In the
event of an accident, rescue services can use
the QR code to quickly find the appropriate rescue card for yourvehicle. The current rescue
card contains the most important information
aboutyourvehicle in acompact form, e.g. the
routing of the electric cables.
You can find more information under
www.mercedes-benz.de/qr-code.
Data stored in the vehicle
Data storage
Awide range of electronic components in your
vehicle contain data memories.
These data memories temporarilyorpermanently store technical information about:
R
the vehicle's operating state
R
incidents
R
malfunctions
In general, this technical information documents the state of acomponent, amodule, a
system or the surroundings.
These include, for example:
R
operating conditions of system components,
e.g. fluidlevels
R
the vehicle's status messagesand those of its
individual components, e.g. number of wheel
revolutions/speed, deceleration in movement, lateral acceleration, accelerator pedal
position
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malfunctions and defects in important system
components, e.g. lights, brakes
R
vehicle reactions and operating conditions in
specialdriving situations, e.g. air bag deployment, intervention of stability control systems
R
ambient conditions, e.g. outside temperature
This data is of an exclusivelytechnical nature
and can be used to:
R
assist in recognizing and rectifying malfunctions and defects
R
analyze vehicle functions, e.g. after an accident
R
optimize vehicle functions
The data cannot be used to trace the vehicle's
movements.
When yourvehicle is serviced, technical information can be read from the event data memory
and malfunction data memory.
Services include, for example:
R
repairservices
R
service processes
R
warranties
R
quality assurance
The vehicle is read out by employees of the service network (including the manufacturer) using
specialdiagnostic testers. More detailed information is obtained from it, if required.
After amalfunction has been rectified, the information is deleted from the malfunction memory
or is continually overwritten.
When operating the vehicle, situations are conceivableinwhich this technical data, in connec-
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