Daimler AG: Not to be reprinted, translated or
otherwise reproduced, in whole or in part, without written permission from Daimler AG.
Vehicle manufacturer
Daimler AG
Mercedesstraße 137
70327 Stuttgart
Germany
Environmental note
H
Environmental notes provide you with information on environmentally aware actions or
disposal.
Notes on material damage alert you to dan-
!
gers that could lead to damage to your vehicle.
Practical tips or further information that
i
could be helpful to you.
This symbol indicates an instruction
X
that must be followed.
Several of these symbols in succession
X
indicate an instruction with several
steps.
As at 09.02.2015
Welcome to the world of Mercedes-Benz
We urge you to read this Operator's Manual
carefully and familiarize yourself with the vehicle before driving. For your own safety and a
longer vehicle life, follow the instructions and
warning notices in this manual. Ignoring them
could result in damage to the vehicle or personal
injury to you or others.
Vehicle damage caused by failure to follow
instructions is not covered by the MercedesBenz Limited Warranty.
The equipment or product designation of your
vehicle may vary depending on:
R
model
R
order
R
country specification
R
availability
Mercedes-Benz therefore reserves the right to
introduce changes in the following areas:
R
design
R
equipment
R
technical features
The equipment in your vehicle may therefore
differ from that shown in the descriptions and
illustrations.
The following are integral components of the
vehicle:
R
Operator's Manual
R
Maintenance Booklet
R
Equipment-dependent supplements
Keep printed copies of the documents in the
vehicle at all times. If you sell the vehicle, always
pass the documents on to the new owner.
The technical documentation team at
Daimler AG wishes you safe and pleasant motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
4635844702
É4635844702`ËÍ
2
Contents
Index ....................................................... 3
Daimler's declared policy is one of comprehensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmentally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
R
operating conditions of your vehicle
R
your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R
avoid short trips as these increase fuel consumption.
R
always make sure that the tire pressures
are correct.
R
do not carry any unnecessary weight.
R
remove roof racks once you no longer need
them.
R
a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R
always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R
do not depress the accelerator pedal when
starting the engine.
R
do not warm up the engine when the vehicle
is stationary.
R
drive carefully and maintain a safe distance
from the vehicle in front.
R
avoid frequent, sudden acceleration and
braking.
R
change gear in good time and use each gear
only up to Ô of its maximum engine speed.
R
switch off the engine in stationary traffic.
R
keep an eye on the vehicle's fuel consumption.
Environmental concerns and recommendations
Wherever the operating instructions require you
to dispose of materials, first try to regenerate or
re-use them. Observe the relevant environmental rules and regulations when disposing of
materials. In this way you will help to protect the
environment.
Genuine Mercedes-Benz parts
Environmental note
H
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
Air bags and Emergency Tensioning Devi-
!
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
R
doors
R
door pillars
R
door sills
R
seats
R
cockpit
R
instrument cluster
R
center console
Do not install accessories such as audio systems in these areas. Do not carry out repairs
or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels as
well as accessories relevant to safety which
have not been approved by Mercedes. This
could lead to malfunctions in safety-relevant
Z
Introduction
20
systems, e.g. the brake system. Use only genuine Mercedes-Benz parts or parts of equal quality. Only use tires, wheels and accessories that
have been specifically approved for your vehicle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been specifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Only genuine Mercedes-Benz parts should
therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain
a supply of genuine Mercedes-Benz parts for
necessary service and repair work. In addition,
strategically located parts delivery centers provide quick and reliable parts service.
Always specify the vehicle identification number
(VIN) when ordering genuine Mercedes-Benz
Y page 288).
parts (
Operator's Manual
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of your
vehicle available at the time of going to print.
Country-specific differences are possible. Bear
in mind that your vehicle may not feature all
functions described here. This also applies to
safety-relevant systems and functions. The
equipment in your vehicle may therefore differ
from that shown in the descriptions and illustrations.
The original purchase agreement lists all systems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and the Maintenance
Booklet are important documents and should be
kept in the vehicle.
Service and vehicle operation
Warranty
Your vehicle is covered under the terms of the
warranties printed in the Service and Warranty
Information booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions:
R
New Vehicle Limited Warranty
R
Emission Systems Warranty
R
Emission Performance Warranty
R
California, Connecticut, Maine, Massachusetts, New York, Pennsylvania, Rhode Island
and Vermont Emission Control System Warranty
R
State warranty enforcement laws (Lemon
Laws)
Replacement parts and accessories are covered
by the Mercedes-Benz Parts and Accessories
warranties. These are available at any authorized Mercedes-Benz Center.
If you lose the Service and Warranty Infor-
i
mation booklet, contact an authorized
Mercedes-Benz Center to arrange a replacement. It will be mailed to you.
Information for customers in California
In California, you have the right to exchange a
vehicle or receive a refund of the purchase or
leasing price if Mercedes-Benz USA, LLC and/or
an authorized workshop or maintenance facility
cannot, after several authorized repairs, rectify
considerable damage to or malfunctions of the
vehicle that are covered by the contractual warranty. During the period of 18 months from original delivery of the vehicle or the accumulation
of 18,000 miles (approximately 29,000 km) on
the odometer of the vehicle, whichever occurs
first, a reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:
(1) the serious defect or damage can result in
deadly or serious injury to the vehicle occupants while driving AND this defect has
already been repaired at least twice AND
Introduction
21
Mercedes-Benz, LLC has been informed in
writing of the necessity of a repair.
(2) the defect or damage, though less serious
than (1) above, has already been repaired at
least four times AND Mercedes-Benz has
been informed in writing of the necessity of
a repair.
(3) the vehicle cannot be used for longer than
30 calendar days because of repair work
resulting from this or other serious defects
or damage.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes all
the necessary maintenance work which should
be done at regular intervals.
Always have the Service and Warranty Booklet
with you when you bring the vehicle to an
authorized Mercedes-Benz Center. The service
advisor will record every service for you in the
Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a
breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24
hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Program
brochure (USA) or the "Roadside Assistance"
section in the Service and Warranty booklet
(Canada). You will find both in your vehicle literature portfolio.
Change of address or change of ownership
In the event of a change of address, please send
us the "Notification of Address Change" in the
Service and Guarantee booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in contacting you in a timely manner should the need arise.
If you sell your Mercedes, please leave the entire
literature in the vehicle so that it is available to
the next owner.
If you have purchased a used car, please send us
the "Notification of Used Car Purchase" in the
Service and Guarantee booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada) at 1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R
service facilities or replacement parts may
not be readily available.
R
unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic converter.
R
the fuel may have a considerably lower octane
rating. Unsuitable fuel can cause engine damage.
Some Mercedes-Benz models are available for
delivery in Europe through our European Delivery Program. For details, consult an authorized
Mercedes-Benz Center or write to one of the
following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Z
Introduction
22
Sports Utility Vehicle
WARNING
G
Due to the high center of gravity, the vehicle
may start to skid and roll over in the event of
an abrupt steering maneuver and/or when
the vehicle's speed is not adapted to the road
conditions. There is a risk of an accident.
Always adapt your speed and driving style to
the vehicle's driving characteristics and to the
prevailing road and weather conditions.
Utility vehicles have a significantly higher rollover rate than other types of vehicles.
Failure to operate this vehicle safely may result
in anaccident, rollover of the vehicle, and severe
or fatal injury.
In a rollover crash, an unbelted person is significantly more likely to die than a person wearing
a seat belt.
You and all vehicle occupants should always
wear your seat belts.
Operating safety
Important safety notes
WARNING
G
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/maintenance work as well as any required repairs
carried out at a qualified specialist workshop.
WARNING
G
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk
of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
WARNING
G
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other networked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as intended and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as electronic components or their software. You
should have all work to electrical and electronic equipment carried out at a qualified
specialist workshop.
If you make any changes to the vehicle electronics, the general operating permit is rendered invalid.
There is a risk of damage to the vehicle if:
!
R
the vehicle becomes stuck, e.g. on a high
curb or an unpaved road
R
you drive too fast over an obstacle, e.g. a
curb or a hole in the road
R
a heavy object strikes the undercarriage or
parts of the chassis
In situations like this, the body, the undercarriage, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unexpectedly fail or, in the case of an accident, no
longer withstand the strain they are designed
to.
If the underbody paneling is damaged, combustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody paneling. If these materials
come in contact with hot parts of the exhaust
system, they can catch fire.
In such situations, have the vehicle checked
and repaired immediately at a qualified specialist workshop. If on continuing your journey you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic conditions. In such cases, consult a qualified specialist workshop.
Introduction
23
Declarations of conformity
Vehicle components which receive
and/or transmit radio waves
USA: "The wireless devices of this vehicle com-
ply with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: 1) These
devices may not cause harmful interference,
and 2) These devices must accept any interference received, including interference that may
cause undesired operation. Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s
authority to operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the following two conditions: (1) These devices may
not cause interference, and (2) These devices
must accept any interference, including interference that may cause undesired operation of
the device."
Qualified specialist workshop
An authorized Mercedes-Benz Center is a qualified specialist workshop. It has the necessary
specialist knowledge, tools and qualifications to
correctly carry out the work required on your
vehicle. This is especially the case for work relevant to safety.
Observe the notes in the Maintenance Booklet.
Always have the following work carried out at an
authorized Mercedes-Benz Center:
R
work relevant to safety
R
service and maintenance work
R
repair work
R
alterations, installation work and modifications
R
work on electronic components
Correct use
If you remove any warning stickers, you or others could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driving
your vehicle:
R
the safety notes in this manual
R
the technical data section in this manual
R
traffic rules and regulations
R
laws and safety standards pertaining to motor
vehicles
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to contact
an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with
a Mercedes-Benz Center or contact us at one of
the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is reproduced as required of
all manufacturers according to Title 49, Code of
U.S. Federal Regulations, Part 575 pursuant to
the National Traffic and Motor Vehicle Safety
Act of 1966.
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Mercedes-Benz
USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order
a recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
Z
Introduction
24
between you, your dealer, or Mercedes-Benz
USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153); go to
http://www.safercar.gov; or write to: Administrator, NHTSA Headquarters,
1200 New Jersey Avenue, SE, West Building,
Washington, DC 20590.
You can obtain additional information about
vehicle safety from:
http://www.safercar.gov
Limited Warranty
Follow the instructions in this manual about
!
the proper operation of your vehicle as well as
about possible vehicle damage. Damage to
your vehicle that arises from culpable contraventions against these instructions is not covered either by the Mercedes-Benz Limited
Warranty or by the New or Used-Vehicle Warranty.
QR codes for rescue cards
The QR codes are secured in the fuel filler flap
and on the opposite side on the B-pillar. In the
event of an accident, rescue services can use
the QR codes to quickly find the appropriate
rescue cards for your vehicle. The current rescue card contains the most important information about your vehicle in a compact form, e.g.
the routing of the electric cables.
You can find more information under http://
portal.aftersales.i.daimler.com/public/
content/asportal/en/communication/
informationen_fuer/QRCode.html.
Data stored in the vehicle
Data recording
A wide range of electronic components in your
vehicle contain data memories.
These data memories temporarily or permanently store technical information about:
R
Vehicle's operating state
R
Incidents
R
Malfunctions
In general, this technical information documents the state of a component, a module, a
system or the surroundings.
These include, for example:
R
operating conditions of system components,
e.g. fluid levels
R
the vehicle's status messages and those of its
individual components, e.g. number of wheel
revolutions/speed, deceleration in movement, lateral acceleration, accelerator pedal
position
R
malfunctions anddefects in important system
components, e.g. lights, brakes
R
vehicle reactions and operating conditions in
special driving situations, e.g. air bag deployment, intervention of stability control systems
R
ambient conditions, e.g. outside temperature
This data is of an exclusively technical nature
and can be used to:
R
assist in recognizing and rectifying malfunctions and defects
R
analyze vehicle functions, e.g. after an accident
R
optimize vehicle function
The data cannot be used to trace the vehicle's
movements.
ed, te
When your vehicle is servic
chnical information can be read from the event data memory
and malfunction data memory.
Services include, for example:
R
repair services
R
service processes
R
warranties
R
quality assurance
It is read by employees of the service network
(including manufacturers) using special diagnostic devices. More detailed information is
obtained from it, if required.
After a malfunction has been rectified, the information is deleted from the malfunction memory
or is continually overwritten.
When operating the vehicle, situations are conceivable in which this technical data, in connection with other information (if necessary, under
consultation with an authorized expert), could
be traced to a person.
Introduction
25
Examples include:
R
accident reports
R
damage to the vehicle
R
witness statements
Further additional functions that have been contractually agreed upon with the customer allow
certain vehicle data to be conveyed by the vehicle as well. The additional functions include, for
example, vehicle location in case of an emergency.
COMAND/mbrace (Canada: TELEAID)
If the vehicle is equipped with COMAND or
mbrace, additional data about the vehicle’s
operation, the use of the vehicle in certain situations, and the location of the vehicle may be
compiled through COMAND or the mbrace system.
For additional information please refer to the
COMAND User Manual and/or the mbrace
Terms and Conditions.
Event data recorders
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR is
to record data that will assist in understanding
how a vehicle’s systems performed in certain
crash or near crash-like situations, such as during air bag deployment or when hitting a road
obstacle. The EDR is designed to record data
related to vehicle dynamics and safety systems
for a short period of time, typically 30 seconds
or less.
The EDR in this vehicle is designed to record
such data as:
R
how various systems in your vehicle are operating
R
whether or not the driver and passenger seat
belts are fastened
R
how far (if at all) the driver is depressing the
accelerator and/or brake pedal and
R
how fast the vehicle is traveling
This data can help provide a better understanding of the circumstances in which crashes and
injuries occur. NOTE: EDR data is recorded by
your vehicle only if a non-trivial crash situation
occurs; no data is recorded by the EDR under
normal driving conditions and no personal data
(e.g., name, gender, age, and crash location) are
recorded. However, other parties, such as law
ith
enforcement, can combine the EDR
data w
the type of personal identification data routinely
acquired during a crash investigation.
To read data recorded by an EDR, special equipment is required, and access to the vehicle or
the EDR is needed. In addition to the vehicle
manufacturer, other parties that have the special equipment, such as law enforcement, can
read the information by accessing the vehicle or
the EDR.
EDR data may be used in civil and criminal matters as a tool in accident reconstruction, accident claims, and vehicle safety. Since the Crash
Data Retrieval CDR tool that is used to extract
data from the EDR is commercially available,
Mercedes-Benz USA, LLC ("MBUSA") expressly
disclaims any and all liability arising from the
extraction of this information by unauthorized
Mercedes-Benz personnel.
MBUSA will not share EDR data with others
without the consent of the vehicle owners or, if
the vehicle is leased, without the consent of the
lessee. Exceptions to this representation
include responses to subpoenas by law enforcement; by federal, state or local government; in
connection with or arising outof litigation involving MBUSA or its subsidiaries and affiliates; or,
as required by law.
Warni
ng: The EDR is a component of the Supplemental Restraint System ("SRS") Module.
Tampering with, altering, modifying or removing
the EDR component may result in a malfunction
of the SRS Module and other systems.
State laws or regulations regarding EDRs that
conflict with federal regulation are pre-empted.
This means that in the event of such conflict, the
federal regulation governs. As of February 2013,
13 states have enacted laws relating to EDRs.
Information on copyright
General information
Information on license for free and open-source
software used in your vehicle and its electronic
components is available on the following website:
http://www.mercedes-benz.com/opensource
Z
26
Cockpit
At a glance
Cockpit
:
;
=
?
A
B
C
D
E
F
G
H
FunctionPage
Combination switch88
Steering wheel paddle shifters123
Instrument cluster171
Horn
Overhead control panel32
PARKTRONIC warning display158
Climate control systems99
Ignition lock112
Adjusts the steering wheel78
Cruise control lever141
Light switch84
Opens the hood236
Instrument cluster
Displays and controls
FunctionPage
:
;
=
?
A
B
Speedometer with segments171
Multifunction display173
Tachometer171
Coolant temperature display171
Fuel gauge
Instrument cluster lighting control171
Instrument cluster
27
At a glance
Instrument cluster
28
Warning and indicator lamps
At a glance
FunctionPage
:
L Low-beam headlamps
;
T Parking lamps, license
plate and instrument cluster
lighting
=
÷ ESP
?
K High-beam headlamps
A
Electric parking brake (yellow)
F USA only
! Canada only
B
! Electric parking brake
(red)
C
J Brakes (yellow)
D
· Distance warning
E
#! Turn signals
®
84
84
207
88
131
131
205
212
88
FunctionPage
F
h Tire pressure monitor
G
6 Restraint system
H
ü Seat belt
I
? Coolant
J
R Rear fog lamp
K
; Check Engine
L
8 Reserve fuel
M
å ESP®OFF
N
! ABS
O
Brakes (red)
$ (USA only)
J (Canada only)
213
34
204
210
86
210
210
207
206
205
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