Mercedes Benz E Class 2017 Wagon Operator Manual

Page 1

Digital–inthe vehicleVehicle document walletDigital –onthe InternetDigital –asanApp

Apple®iOS Android

Familiarize yourself withthe con‐ tents of theOperator's Manual directly via thevehicle's multi‐ media system (menu item "Vehi‐ cle"). Startwiththe quickguide, discoveryour vehicle's highlights or broaden your knowledgewith useful tips.

Hereyou can find comprehen‐ sive informationabout operating your vehicle and about services and warranties in printed form.

Youcan find theOperator's Man‐ ual on theMercedes-Benz home‐ page.

The Mercedes-Benz Guides App is available free-of-charge in familiar App stores.

É2135843804iËÍ

2135843804

Order no. P213 046413 EditionD-2017

Part no. 213584 38 04

E-Class Wagon

Operator'sManual

Mercedes-Benz E-Class Wagon

Mercedes-Benz

Page 2

Symbols

In this Operator's Manual, youwill find thefol‐ lowing symbols:

DANGER Dangerdue to notobserving thewarning notices

Warning notices draw your attentiontohaz‐ ards that mayendanger your healthorlife, or thehealthorlifeofothers.

Please observe thewarning notices in this manual.

ENVIRONMENTAL NOTE Environmental

damage due to failuretoobserve envi‐ ronmental notes

Environmental notesinclude information on environmentally responsible behavior or envi‐ ronmentally responsible disposal.

Observe environmentalnotes.

NOTE Damage to property due to failure

to observe notesonmaterial damage

Notesonmaterial damageinformyou of riskswhichmay lead to your vehicle being damaged.

Observe notesonmaterial damage.

Useful instructions or further information that couldbehelpful to you.

(Q page)

Display

Instruction

Further information on atopic

Information in themultifunction dis‐ play/multimedia display

Highestmenu level, whichistobe selected in themultimedia system

Corresponding submenus, whichare to be selected in themultimedia sys‐ tem

*Indicates acause

Publication details

Internet

Further information about Mercedes-Benzvehi‐ cles and about Daimler AG can be found on the following websites:

http://www.mbusa.com (USAonly)

http://www.mercedes-benz.ca (Canada only)

Editorial office

Daimler AG:Not to be reprinted, translated or otherwise reproduced, in whole or in part, with‐ out written permission from Daimler AG.

Vehiclemanufacturer

Daimler AG

Mercedesstrasse 137

70327Stuttgart

Germany

As at 19.04.16

Page 3

Welcome to the world of Mercedes-Benz

Before you first drive off, read this Operator's Manual carefully and familiarize yourself with your vehicle. For your own safety and a longer vehicle life, follow the instructions and warning notices in this Operator's Manual. Disregarding them may lead to damage to the vehicle or per‐ sonal injury.

Vehicle damage resulting from the disregard of the instructions is not covered by the MercedesBenz Limited Warranty.

The equipment or model designation of your vehicle may vary according to:

Model

Order

National version

Availability

Mercedes-Benz reserves the right to introduce changes in the following areas:

Design

Equipment

Technical features

The equipment in your vehicle may therefore dif‐ fer from that shown in the descriptions and illus‐ trations.

The following are integral parts of the vehicle:

Digital Operator's Manual

Printed Operator's Manual

Maintenance Booklet

Equipment-dependent supplements

Keep these documents in the vehicle at all times. If you sell the vehicle, always pass all of the documents on to the new owner.

Mercedes-Benz USA, LLC

Mercedes-Benz Canada, Inc.

A Daimler Company

2135843804

Page 4

Contents

At a glance .................................................... 4

Cockpit ........................................................... 4

Warning and indicator lamps .......................... 6

Overhead control panel .................................. 8

Door control panel and seat adjustment .......10

Emergencies and breakdowns ...................... 12

Digital Operator's Manual ......................... 14

Calling up the Digital Operator's Manual ...... 14

General notes ............................................. 15

Protecting the environment .......................... 15

Mercedes-Benz GenuineParts ....................... 15

Operator's Manual ........................................16

Service and vehicle operation ....................... 17

Operating safety ...........................................18

Declaration of conformity for wireless

vehicle components ...................................... 19

Diagnostics connection ................................ 20

Qualified specialist workshop ....................... 21

Correct use of the vehicle ............................. 21

Problems with your vehicle ........................... 21

Reporting safety defects ...............................21

Limited Warranty .......................................... 22

QR code for rescue card ...............................22

Vehicle data storage .....................................22

Occupant safety ......................................... 26

Restraint system ...........................................26

Seat belts ..................................................... 28

Airbags ......................................................... 32

PRE-SAFE

system ....................................... 39

Children in the vehicle ..................................41

Pets in the vehicle ........................................50

Opening and closing .................................. 51

SmartKey ...................................................... 51

Doors ............................................................ 56

Load compartment ....................................... 59

Roller sun blinds ...........................................65

Side windows ............................................... 66

Sliding sunroof ............................................. 70

Anti-theft protection .....................................75

Seats and stowing ...................................... 77

Correct driver's seat position ....................... 77

Seats ............................................................ 78

Steering wheel ..............................................89

Using the memory function .......................... 91

Stowage areas .............................................. 92

Cup holder .................................................. 106

Ashtray and cigarette lighter .......................107

Sockets ....................................................... 109

Wireless charging of the mobile phone and connection with the exterior antenna ... 111

Installing/removing floor mats .................... 113

Light and visibility .................................... 114

Exterior lighting ........................................... 114

Interior lighting ............................................ 11 8

Windshield wiper and windshield washer

system ........................................................ 119

Mirrors ........................................................ 123

Operating the sun visors ............................. 125

Infrared reflective windshield ......................126

Climate control ......................................... 127

Overview of climate control systems ..........127

Operating the climate control system ......... 128

Page 5

Contents

Driving and parking ................................. 133

Driving ........................................................ 133

DYNAMIC SELECT switch ............................140

Automatic transmission .............................. 141

Refueling .................................................... 145

Parking .......................................................147

Driving and driving safety systems .............154

Instrument Display and on-board

computer .................................................. 199

Instrument Display overview .......................199

Overview of the buttons on the steering

wheel ..........................................................200

Operating the on-board computer .............. 200

Displays in the multifunction display ........... 201

Adjusting the instrument lighting ............... 202

Menus and submenus ................................ 202

Head-up Display ......................................... 208

Multimedia system .................................. 210

Overview and operation .............................. 210

System settings .......................................... 218

Garmin

MAP PILOT navigation module ..... 223

Telephone ...................................................224

Online and Internet functions ..................... 234

Media ......................................................... 237

Radio .......................................................... 24 3

Sound ......................................................... 248

Maintenance and care ............................. 250

ASSYST PLUS service interval display ........ 250

Engine compartment .................................. 251

Cleaning and care .......................................257

Breakdown assistance ............................ 264

Emergency .................................................. 264

Flat tire ....................................................... 264

Battery (vehicle) ......................................... 270

Tow starting or towing away ....................... 275

Electrical fuses ........................................... 280

Wheels and tires ...................................... 284

Noise or unusual handling characteris‐

tics .............................................................284

Regular checking of wheels and tires ......... 284

Notes on snow chains ................................ 285

Tire pressure .............................................. 285

Loading the vehicle .....................................291

Tire labeling ................................................ 296

Definitions for tires and loading .................. 301

Changing a wheel ....................................... 304

Technical data ........................................... 314

Notes on technical data .............................. 314

Vehicle electronics ...................................... 314

Vehicle identification plate, VIN and

engine number ............................................ 316

Operating fluids .......................................... 318

Vehicle data ................................................ 324

Display messages and warning/indi‐

cator lamps .............................................. 326

Display messages .......................................326

Warning and indicator lamps ...................... 368

Index ......................................................... 386

Page 6

At a glance – Cockpit

Page 7

At a glance – Cockpit

Steering wheel gearshift paddle

Combination switch

DIRECT SELECT lever

Display (multimedia system)

Start/Stop button

Control panel for multimedia system

Climate control systems

Glove box

Hazard warning lights

Stowage compartment

Controls for the multimedia system

To lower the rear head restraint

ECO start/stop function

Parking Pilot

To set the vehicle level

→

143

115

141

210

134

210

128

116

210

139

188

176

DYNAMIC SELECT switch

PASSENGER AIRBAG indicator lamp

Control panel for multimedia system

To adjust the steering wheel

Control panel for on-board computer

Cruise control lever

To unlock the hood

Electric parking brake

Light switch

Control panel for:

Steering Pilot

Active Lane Keeping Assist

Parking Assist PARKTRONIC

Head-up Display

→

140

→

, 37

→

200

→

200

→

164

→

251

→

151

→

114

→

173

→

197

→

180

→

209

Page 8

At a glance – Warning and indicator lamps

Instrument Display

Page 9

At a glance – Warning and indicator lamps

Speedometer

÷ ESP

#! Turn signal light

Ð Steering assistance malfunction

Multifunction display

! ABS malfunction

; Check Engine

Tachometer

% This indicator lamp has no function

Electric parking brake applied (red)

F USA only

! Canada only

Brakes (red)

$ USA only

J Canada only

# Electrical malfunction

→

199

115

201

199

· Distance warning

? Coolant too hot/cold

Coolant temperature gauge

J Brakes (yellow)

! Electric parking brake (yellow)

6 Restraint system

ü Seat belt is not fastened

T Parking lights

Fuel level indicator

→

199

→

114

8 Fuel reserve with fuel filler flap location indicator

K High beam

L Low beam

R Rear fog light

h Tire pressure monitoring system

å ESP

OFF

→

115

→

114

→

115

Page 10

At a glance – Overhead control panel

Page 11

At a glance – Overhead control panel

Sun visors

Roadside Assistance call button (mbrace

p Switches the left-hand reading lamp on/off

| Switches the automatic lighting control on/off

SOS button (mbrace

c Switches the front interior lighting on/off

u Switches the rear interior lighting on/off

)

→

)

→

125

233

118

p Switches the right-hand reading lamp on/off

MB Info call button (mbrace

Eyeglasses box

3 Opens/closes the panoramic sliding sun‐

)

→

118

→

233

→

roof

→

232

→

118

→

118

Opens/closes the roller sun blinds

Inside mirror

→

124

Page 12

At a glance – Door control panel and seat adjustment

Page 13

At a glance – Door control panel and seat adjustment

Adjusts the seats electrically

Switches the seat heater on/off

Switches the seat ventilation on/off

Adjusts the front passenger seat from the driv‐ er's seat

&% Locks/unlocks the vehicle

Opens/closes the tailgate

Adjusts and folds the outside mirrors out/in electrically

W Opens/closes the right side window

W Opens/closes the rear right side window

Child safety lock for the rear side windows

W Opens/closes the rear left side window

→

123

W Opens/closes the left side window

Opens the door

Sets the memory function

Sets the seat fore-and-aft adjustment

Adjusts the seat cushion length

Adjusts the 4-way lumbar support

Seat adjustment using the multimedia system

Adjusts the head restraints

Adjusts the seat cushion inclination

Adjusts the seat height

Adjusts the seat backrest inclination

→

Page 14

At a glance – Emergencies and breakdowns

Page 15

At a glance – Emergencies and breakdowns

What to do in the event of an accident

QR code for accessing the rescue card

Safety vests

Button for the SOS emergency call system and breakdown assistance

Checking and topping up operating fluids

Tow-starting and towing away

Flat tire

Starting assistance

→

264

231

318

276

264

Hazard warning lights

Fuel filler flap with instruction labels for tire pressure, fuel type and QR code for accessing the rescue card

Tow-starting and towing away

Tire-change tool kit

TIREFIT kit

→

272

→

116

→

145

→

276

→

307

→

266

Page 16

Digital Operator's Manual

Calling up the Digital Operator's Manual

Multimedia system:

Vehicle.Operator's Manual

Select a menu item.

The Digital Operator's Manual describes the function and operation of:

the vehicle

the multimedia system

For safety reasons, the Digital Operator's Man‐ ual is deactivated while driving.

The Digital Operator's Manual contains the fol‐ lowing menu items:

Search: allows you to search precisely for

keywords.

Quick start: provides you with important

information so that you can start using your vehicle immediately.

Tips: provides tips on how to use your vehicle

in certain situations.

Bookmarks: provides you with a list of all the

bookmarks you have stored yourself.

To scroll forwards/backwards: turn the controller.

To display in full screen: navigate to the left 1.

To select a note or store a bookmark: nav‐ igate to the right 3.

To select a link: navigate down 2.

To exit a content page: select the % symbol 5.

To call up the basic menu of the Digital Operator's Manual: select Þ symbol

To switch functions to the multimedia system using the buttons on the center console: press the ß, $, Õ or

% button.

The selected menu appears. The Digital Opera‐ tor's Manual remains open in the background.

The Operator's Manual can also be found in the Mercedes-Benz Guides app in all com‐ mon app stores.

Page 17

General notes

Protecting the environment

ENVIRONMENTAL NOTE Environmental

damage due to operating conditions and personal driving style

The pollutant emission of your vehicle is directly related to the way you operate your vehicle.

You can help to protect the environment by operating your vehicle in an environmentallyresponsible manner. Please observe the fol‐ lowing recommendations on operating condi‐ tions and personal driving style.

Operating conditions:

Make sure that the tire pressure is cor‐ rect.

Do not carry any unnecessary weight (e.g. roof luggage racks once you no longer need them).

Adhere to the service intervals. A regularly serviced vehicle will contrib‐ ute to environmental protection.

Always have service work carried out at a qualified specialist workshop.

Personal driving style:

Do not depress the accelerator pedal when starting the engine.

Do not warm up the engine while the vehicle is stationary.

Drive carefully and maintain a suitable distance from the vehicle in front.

Avoid frequent, sudden acceleration and braking.

Change gear in good time and use each gear only up to Ô of its maximum engine speed.

Switch off the engine in stationary traf‐ fic.

Keep an eye on the vehicle's fuel con‐ sumption.

Environmental issues and recommendations:

It is recommended that you re-use or recycle materials first instead of just disposing of them.

The relevant environmental regulations and guidelines serve to protect the environment and must be strictly observed.

Mercedes-Benz GenuineParts

ENVIRONMENTAL NOTE Environmental

damage caused by the non-use of recon‐ ditioned components.

Daimler AG offers recycled reconditioned components and parts with the same quality as new parts. The same entitlement from the limited warranty is valid as for new parts.

Use recycled reconditioned compo‐ nents and parts from Daimler AG.

Page 18

General notes

NOTE Impairment of the operating effi‐

ciency of the restraint systems from installing accessories or from repairs or welding

Airbags, Emergency Tensioning Devices, as well as control units and sensors for the restraint systems, may be installed in the fol‐ lowing areas of your vehicle:

Doors

Door pillars

Door sills

Seats

Cockpit

Instrument cluster

Center console

Do not install accessories such as audio systems in these areas.

Do not carry out repairs or welding.

Have accessories retrofitted at a quali‐ fied specialist workshop.

You could jeopardize the operating safety of your vehicle if you use parts, tires and wheels as well as accessories relevant to safety which have not been approved by Mercedes-Benz. This could lead to malfunctions in safety-relevant systems, for example, the brake system. Only use Mercedes-Benz GenuineParts or parts of equal quality. Only use tires, wheels and accessory parts that have been specifically approved for your vehicle model.

Mercedes-Benz GenuineParts are subject to strict quality control. Each part has been spe‐ cially developed, manufactured or selected for Mercedes-Benz vehicles and fine-tuned for them. Therefore, only Mercedes-Benz GenuineParts should be used.

More than 300,000 different Mercedes-Benz GenuineParts are available for Mercedes-Benz models.

All authorized Mercedes-Benz Centers maintain a supply of Mercedes-Benz GenuineParts for necessary service and repair work. In addition, strategically located parts-delivery centers pro‐ vide for quick and reliable parts service.

Always specify the vehicle identification number

→ page 316) when ordering Mercedes-

(VIN) ( Benz GenuineParts.

Operator's Manual

This Operator's Manual describes all models and all standard and optional equipment available for your vehicle at the time of this Operator's Man‐ ual going to press. Country-specific differences are possible. Note that your vehicle may not be equipped with all features described. This is also the case for systems and functions relevant to safety. Therefore, the equipment on your vehicle may differ from that in the descriptions and illus‐ trations.

The original purchase contract documentation for your vehicle contains a list of all of the sys‐ tems in your vehicle.

Should you have any questions concerning equipment and operation, please consult an authorized Mercedes-Benz service center.

The Operator's Manual and maintenance booklet are important documents and should be kept in the vehicle.

Page 19

General notes

Service and vehicle operation

Vehicle operation outside the USA or Canada

When you are abroad with your vehicle, observe the following points:

Service points or replacement parts may not be available immediately.

Unleaded fuel may not be available for vehi‐ cles with a catalytic converter. Leaded fuel may cause damage to the catalytic converter.

The fuel may have an extremely low octane number. Unsuitable fuel can cause engine damage.

Some Mercedes-Benz models are available in Europe through our European Delivery Program. For more information, please consult an author‐ ized Mercedes‑Benz service center, or write to one of the following address:

In the USA:

Mercedes-Benz USA, LLC

European Delivery Department

One Mercedes Drive

Montvale, NJ 07645-0350

In Canada:

Mercedes-Benz Canada, Inc.

European Delivery Department

98 Vanderhoof Avenue

Toronto, Ontario M4G 4C9

Maintenance

Your customer advisor confirms the service in the service report.

Roadside Assistance

The Mercedes-Benz Roadside Assistance Pro‐ gram offers technical help in the case of a breakdown. Your calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year.

1-800-FOR-MERCedes (1-800-367-6372) (USA)

1-800-387-0100 (Canada)

You can find further information in the Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance"

section in the maintenance and warranty infor‐ mation booklet (Canada). You will find both in the vehicle document wallet.

Change of address or change of ownership

In the event of a change of address, please send us the "Notification of address change" in the Service and Guarantee booklet or simply call the Mercedes-Benz Customer Assistance Center (USA) on the hotline number 1-800-FOR-MERCedes (1-800-367-6372) or Cus‐ tomer Service (Canada) on 1-800-387-0100. We can then reach you in a timely fashion, if neces‐ sary.

If you sell your Mercedes, please leave all litera‐ ture in the vehicle so that it is available to the next owner. If you have purchased a used vehi‐ cle, please send us the "Notice of Purchase of Used Car" in the Service and Guarantee booklet or simply call the Mercedes-Benz Customer Assistance Center (USA) at the hotline number 1-800-FOR-MERCedes (1-800-367-6372) or Cus‐ tomer Service (Canada) at 1-800-387-0100.

Page 20

General notes

Important notice for California retail buyers and lessees of Mercedes-Benz automobiles

Under California law you may be entitled to a replacement of your vehicle or a refund of the purchase price or lease price, if after a reasona‐ ble number of repair attempts Mercedes-Benz USA, LLC and/or its authorized repair or service facilities fail to fix one or more substantial defects or malfunctions in the vehicle that are covered by its express warranty.

During a period of 18 months from original deliv‐ ery of the vehicle or a kilometer/mileage read‐ ing of 18,000 miles (29,000 km), whichever occurs first, vehicle repair is presumed for a retail buyer or lessee if one or more of the fol‐ lowing occurs:

(1) the serious defect or damage can result in

deadly or serious injury to the vehicle occu‐ pants while driving AND this defect has already been repaired at least twice AND Mercedes‑Benz, LLC has been informed in writing of the necessity of a repair.

(2) the defect or damage, though less serious

than (1) above, has already been repaired at

least four times AND Mercedes‑Benz has been informed in writing of the necessity of a repair.

(3) the vehicle cannot be used for longer than

30 calendar days because of repair work resulting from this or other serious defects or damage.

Please send your written notice to:

Mercedes‑Benz USA, LLC

enter

Customer Assista

nce C

3 Mercedes Drive

Montvale, NJ 07645-0350

Operating safety

WARNING Risk of accident due to mal‐ functions or system failures

If you do not have the prescribed service/ maintenance work or any required repairs carried out, this could result in malfunctions or system failures.

Always have the prescribed service/ maintenance work as well any required repairs carried out at a qualified spe‐ cialist workshop.

WARNING Risk of fire due to flammable materials on hot parts of the exhaust system

Flammable material such as leaves, grass or twigs may ignite if they come into contact with hot parts of the exhaust system.

When driving on unpaved roads or offroad, regularly check the vehicle under‐ side.

Remove trapped plants or other flam‐ mable material, in particular.

If there is damage, consult a qualified specialist workshop immediately.

Page 21

WARNING Risk of accident or injury due to incorrect modifications on electronic component parts

Modification to electronic components, their software or wiring could impair their function and/or the function of other networked com‐ ponent parts. In particular, systems relevant to safety could also be affected.

As a result, these may no longer function properly and/or jeopardize the operating safety of the vehicle.

Never tamper with the wiring and elec‐ tronic component parts or their soft‐ ware.

You should have all work on electrical and electronic components carried out at a qualified specialist workshop.

NOTE Damage to the vehicle

Damage to the vehicle may occur in the fol‐ lowing cases:

The vehicle becomes grounded, e.g. on a high curb or an unpaved road.

The vehicle is driven too fast over an obstacle, e.g. a curb, speed bump or pot‐ hole.

A heavy object strikes the underbody or parts of the chassis.

In situations such as this, the body, the underbody, chassis parts, wheels or tires could be damaged without the damage being visible. Components damaged in this way can unexpectedly fail or, in the case of an accident, no longer withstand the strain they are designed to.

If the underbody paneling is damaged, flam‐ mable materials such as leaves, grass or twigs can gather between the underbody and the underbody paneling. If these materials come into contact with hot parts on the exhaust system, they may catch fire.

General notes

Have the vehicle checked and repaired immediately at a qualified specialist workshop.

If driving safety is impaired while con‐ tinuing your journey, pull over and stop the vehicle immediately, paying atten‐ tion to road and traffic conditions, and contact a qualified specialist workshop.

Declaration of conformity for wireless vehi‐ cle components

USA: "The wireless devices of this vehicle com‐

ply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1) These devices may not cause harmful interference, and

2) These devices must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment."

Page 22

General notes

Canada: "The wireless devices of this vehicle comply with Industry Canada license-exempt RSS standard(s). Operation is subject to the fol‐ lowing two conditions: (1) These devices may not cause interference, and (2) These devices must accept any interference, including interfer‐ ence that may cause undesired operation of the device."

USA: "Wireless charging system for mobile devi‐ ces (Model: D-WMI2015A): This Device complies with Part 18 of the FCC Rules."

The name and address of the responsible party is:

Continental Automotive Systems US Inc.

2400 Executive Hills Drive

Auburn Hills, MI 48326-2980

United States of America

Diagnostics connection

The diagnostics connection is only intended for the connection of diagnostic devices at a quali‐ fied specialist workshop.

WARNING Risk of accident due to con‐ necting devices to the diagnostics con‐ nection

If you connect equipment to a diagnostics connection in the vehicle, it may affect the operation of vehicle systems.

As a result, the operating safety of the vehi‐ cle could be affected.

Only connect equipment to a diagnos‐ tics connection in the vehicle which is approved for your vehicle by MercedesBenz.

WARNING Risk of accident due to objects in the driver's footwell

Objects in the driver's footwell may impede pedal travel or block a depressed pedal.

This jeopardizes the operating and road safety of the vehicle.

Stow all objects in the vehicle securely so that they cannot get into the driver's footwell.

Always install the floor mats securely and as prescribed in order to ensure that there is always sufficient room for the pedals.

Do not use loose floor mats and do not place floor mats on top of one another.

NOTE Battery discharging from using

devices connected to the diagnostics connection

Using devices at the diagnostics connection drains the battery.

Check the charge level of the battery.

If the charge level is low, charge the battery, e.g. by driving a considerable distance.

Connecting equipment to the diagnostics con‐ nection can lead to emissions monitoring infor‐ mation being reset, for example. This may lead to the vehicle failing to meet the requirements of the next emissions inspection during the main inspection.

Page 23

General notes

Qualified specialist workshop

An authorized Mercedes-Benz Center is a quali‐ fied specialist workshop. It has the necessary specialist knowledge, tools and qualifications to correctly carry out the work required on your vehicle. This particularly applies to work relevant to safety.

For the following, always have your vehicle checked at an authorized Mercedes-Benz Cen‐ ter:

Work relevant to safety

Service and maintenance work

Repair work

Modifications, installations and conversions

Work on electronic component parts

Correct use of the vehicle

If you remove any warning stickers, you or others could fail to recognize certain dangers. Leave warning stickers in position.

Observe the following information when driving your vehicle:

the safety notes in this manual

the vehicle technical data

traffic rules and regulations

laws and safety standards pertaining to motor vehicles

Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz service center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with the authorized Mercedes-Benz service cen‐ ter or, if necessary, contact us at one of the fol‐ lowing addresses.

In the USA:

Customer Assistance Center

Mercedes-Benz USA, LLC

3 Mercedes Drive

Montvale, NJ 07645-0350

In Canada:

Customer Relations Department

Mercedes-Benz Canada, Inc.

98 Vanderhoof Avenue

Toronto, Ontario M4G 4C9

Reporting safety defects

USA only:

The following text is published as required of manufacturers under Title 49, Code of U.S. Fed‐ eral Regulations, Part 575 pursuant to the "National Traffic and Motor Vehicle Safety Act of 1966".

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC.

Page 24

General notes

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Mercedes-Benz USA, LLC.

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153) (inside the USA); go to http://www.safercar.gov; or write to: Adminis‐ trator, NHTSA, 400 Seventh Street, SW., Wash‐ ington, DC 20590, USA.

Further information on vehicle safety can be found at: http://www.safercar.gov

Limited Warranty

NOTE Damage to the vehicle arising

from culpable violation of these operat‐ ing instructions.

Damage to the vehicle can arise from culpa‐ ble violation of these operating instructions.

This damage is not covered either by the Mercedes-Benz Limited Warranty or by the New Vehicle or Used Vehicle Warranty.

Follow the instructions in this manual on proper operation of your vehicle as well as on possible vehicle damage.

QR code for rescue card

The QR code is secured in the fuel filler flap and on the opposite side on the B-pillar. In the event of an accident, rescue services can use the QR code to quickly find the appropriate rescue card for your vehicle. The current rescue card con‐ tains the most important information about your vehicle in a compact form, e.g. the routing of the electric lines.

Further information can be obtained at http:// www.mercedes-benz.de/qr-code.

Vehicle data storage

Data acquisition

A wide range of electronic components in your vehicle contain data memories.

These data memories temporarily or perma‐ nently store technical information about:

The vehicle's operating state

Events

Malfunctions

In general, the technical information documents the state of a component part, a module, a sys‐ tem or the surroundings.

These include, for example:

Operating conditions of system components. For example, fluid levels.

The vehicle's status messages and those of its individual components. For example, the number of wheel revolutions/speed, deceler‐ ation, lateral acceleration, accelerator pedal position.

Page 25

Malfunctions and defects in important sys‐ tem components. For example, lights, brakes.

Vehicle reactions and operating conditions in special driving situations. For example, air bag deployment, intervention of stability con‐ trol systems.

Ambient conditions. For example, outside temperature.

This data is of an exclusively technical nature and can be used to:

Assist in detecting and rectifying malfunc‐ tions and defects.

Analyze vehicle functions, e.g. after an acci‐ dent.

Optimize vehicle functions.

The data cannot be used to trace the vehicle's movements.

When your vehicle is serviced, technical informa‐ tion can be read from the event data memory and malfunction data memory.

Services include, for example:

Repair services

Service processes

Warranty cases

The vehicle is read out by employees of the service network (including the manufacturer) using special diagnostic devices. You can obtain more information there, if required.

After a malfunction has been rectified, the infor‐ mation is deleted from the malfunction memory or is continually overwritten.

When operating the vehicle, situations are con‐ ceivable in which this technical data, in connec‐ tion with other information (if necessary, after consultation with an authorized expert), could be traced to a person.

Examples

include:

Accident reports

Damage to the vehicle

Witness statements

Further additional functions that have been con‐ tractually agreed upon with the customer allow

General notes

certain vehicle data to be conveyed by the vehi‐ cle as well. The additional functions include, for example, vehicle location in case of an emer‐ gency.

COMAND/mbrace

If the vehicle is equipped with COMAND or mbrace, additional data about the vehicle's oper‐ ation, the use of the vehicle in certain situations, and the location of the vehicle may be compiled through COMAND or the mbrace system.

Additional information can be found in the multi‐ media system section and/or the mbrace Terms and Conditions.

Event data recorders

This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like sit‐ uations, such as an air bag deployment or hitting a road obstacle, data which will assist in under‐ standing how a vehicle's systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less.

Page 26

General notes

The EDR in this vehicle is designed to record such data as:

How various systems in your vehicle were operating;

Whether or not the driver and passenger safety belts were buckled/fastened;

How far (if at all) the driver was depressing the accelerator and/or brake pedal; and,

How fast the vehicle was traveling.

This data can help provide a better understand‐ ing of the circumstances in which accidents and injuries occur. NOTE: EDR data is recorded by your vehicle only if a non-trivial crash situation occurs; no data is recorded by the EDR under normal driving conditions and no personal data (e.g. name, gender, age and accident location) is recorded. However, other parties, such as law enforcement, could combine EDR data with the type of personally identifying data routinely acquired during a crash investigation.

Access to the vehicle and/or the EDR is needed to read data that is recorded by the EDR, and special equipment is required. In addition to the vehicle manufacturer, other parties that have the

special equipment, such as law enforcement, can read the information by accessing the vehi‐ cle or the EDR.

EDR data may be used in civil and criminal mat‐ ters as a tool in accident reconstruction, acci‐ dent claims and vehicle safety. D

ata Retrieval (CDR) tool that is used to extract

Since the Crash

data from the EDR is commercially available, Mercedes-Benz USA, LLC ("MBUSA") expressly disclaims any and all liability arising from the extraction of this information by unauthorized Mercedes-Benz personnel.

MBUSA will not share EDR data with others with‐ out the consent of the vehicle owner or, if the vehicle is leased, without the consent of the les‐ see. Exceptions to this representation include responses to subpoenas by law enforcement; by federal, state or local government; in connection with or arising out of litigation involving MBUSA or its subsidiaries and affiliates; or, as required by law.

Warning: the EDR is a component of the Restraint System Module. Tampering with, alter‐ ing, modifying or removing the EDR component

may result in a malfunction of the Restraint Sys‐ tem Module and other systems.

State laws or regulations regarding EDRs that conflict with federal regulation are pre-empted. This means that in the event of such conflict, the federal regulation governs. As of February 2013, 13 states have enacted laws relating to EDRs.

Free and open source software

Information on free and open source software licenses for your vehicle's software can be found on the data storage medium in your vehicle document wallet and on the Internet together with updates at:

http://www.mercedes-benz.com/opensource

Registered trademarks

Bluetooth®is a registered trademark of Blue‐ tooth SIG Inc.

DTS™ is a registered trademark of DTS, Inc.

Page 27

Dolby®and MLP™ are registered trademarks of DOLBY Laboratories.

BabySmart™, ESP®and PRE-SAFE®are reg‐ istered trademarks of Daimler AG.

HomeLink®is a registered trademark of Johnson Controls.

iPod®and iTunes®are registered trademarks of Apple Inc.

Burmester®is a registered trademark of Burmester Audiosysteme GmbH.

Microsoft®and Windows Media®are regis‐ tered trademarks of Microsoft Corporation.

SIRIUS®is a registered trademark of Sirius XM Radio Inc.

HD Radio™ is a registered trademark of iBiq‐ uity Digital Corporation.

Gracenote®is a registered trademark of Gracenote, Inc.

ZAGATSurvey®and related brands are regis‐ tered trademarks of ZagatSurvey, LLC.

General notes

Page 28

Occupant safety

Restraint system

Protection by the restraint system

The restraint system includes the following:

Seat belt system

Air bags

Child restraint system

Child seat securing system

In the event of an accident, the restraint system can:

Reduce the risk of vehicle occupants coming into contact with parts of the vehicle interior.

Reduce the forces to which the vehicle occu‐ pants are subjected.

A seat belt can only provide the best level of pro‐ tection if it is worn correctly. Depending on the detected accident situation, Emergency Tension‐ ing Devices and/or air bags supplement the pro‐ tection offered by a correctly worn seat belt. Emergency Tensioning Devices and/or air bags are not deployed in every accident.

In order for the restraint system to provide pro‐ tection, each vehicle occupant must:

Have their seat belt fastened correctly.

Sit in an almost upright seat position with their back against the seat backrest.

Sit with their feet resting on the floor, if pos‐ sible.

Always be secured in an additional restraint system suitable for Mercedes-Benz vehicles if they are under 5 ft (1.50 m) tall.

However, no system available today can com‐ pletely eliminate injuries and fatalities in every accident situation. In particular, the seat belt

all

and air bag gener

y do not protect against objects penetrating the vehicle from the outside. It is also not possible to completely rule out the risk of injury caused by the air bag deploying.

Reduced restraint system protection

WARNING Risk of injury or death from modifications to the restraint system

The restraint system can no longer function correctly after alterations have been made.

The restraint system may then not protect the vehicle occupants as intended by failing in an accident or triggering unexpectedly, for example

Never alter the parts of the restraint system.

Never tamper with the wiring or any electronic component parts or their software.

If it is necessary to modify the vehicle to accommodate a person with disabilities, con‐ tact an authorized Mercedes-Benz Center for details.

USA only: for details, contact our Customer Assistance Center on 1-800-FOR-MERCedes (1‑800‑367‑6372).

Page 29

Occupant safety

Restraint system functionality

When the ignition is switched on, a system selftest is performed, during which the 6 restraint system warning lamp lights up. It goes out no later than a few seconds after the vehicle is started. The components of the restraint sys‐ tem are then functional.

Restraint system malfunction

The 6 restraint system warning lamp does not light up when the ignition is switched on.

The 6 restraint system warning lamp lights up continuously or repeatedly during a journey.

WARNING Risk of injury or fatal injury due to a malfunction in the restraint sys‐ tem

If the restraint system is malfunctioning, restraint system components may be trig‐ gered unintentionally or might not be trig‐ gered at all in the event of an accident. This

may affect the Emergency Tensioning Device or airbag, for example.

Have the restraint system checked and repaired immediately at a qualified spe‐ cialist workshop.

Function of the restraint system in an acci‐ dent

How the restraint system works is determined by the severity of the impact detected and the type of accident anticipated:

Frontal impact

Rear impact

Side impact

Rollover

The activation thresholds for the components of the restraint system are determined based on the evaluation of the sensor values measured at various points in the vehicle. This process is preemptive in nature. The triggering/deployment of the components of the restraint system must take place right at the start of the collision.

Factors which can only be seen and measured after a collision has occurred cannot constitute a reason for an air bag deployment. Neither do they provide an indication of air bag deployment.

The vehicle may be deformed significantly with‐ out an air bag being deployed. This is the case if only parts which are relatively easily deformed are affected and the rate of vehicle deceleration is not high. Conversely, an air bag may have been deployed even though the vehicle only suf‐ fered minor deformation. If very rigid vehicle parts such as longitudinal members are hit, for example, this may result in sufficiently high lev‐ els of vehicle deceleration.

Page 30

Occupant safety

The components of the restraint system can be activated or deployed independently of each other:

Component Detected deploy‐

ment situation

Emergency Tension‐ ing Devices

Frontal impact, rear impact, side impact, rollover

Driver's air bag, front

Frontal impact

passenger air bag

Knee air bag Frontal impact

Side air bag Side impact

Window air bagSide impact, rollover,

frontal impact

PRE-SAFE®Impulse

Side impact

Side

The front passenger air bag can only be deployed in an accident if the PASSENGER AIR BAG OFF indicator lamp is extinguished. If the front passenger seat is occupied, make sure,

both before and during the journey, that the sta‐ tus of the front passenger air bag is correct

→ page 37).

(

WARNING Risk of burns from hot air bag components

The air bag parts are hot after an air bag has been deployed.

Do not touch the air bag parts.

Have a deployed air bag replaced at a qualified specialist workshop as soon as possible.

Mercedes-Benz recommends that you have the vehicle towed to a qualified specialist workshop after an accident. This applies especially if an Emergency Tensioning Device or an air bag was triggered.

If the Emergency Tensioning Devices are trig‐ gered or an air bag is deployed, you will hear a bang, and a small amount of powder may also be released:

The bang will not generally affect your hear‐ ing.

In general, the powder released is not haz‐ ardous to health but may cause short-term breathing difficulties to persons suffering from asthma or other pulmonary conditions.

Provided it is safe to do so, leave the vehicle immediately or open the window in order to prevent breathing difficulties.

Air bags and pyrotechnic Emergency Tensioning Devices contain perchlorate material, which may require special handling or environmental pro‐ tection measures. National guidelines regarding waste disposal must be observed. In California, see http://www.dtsc.ca.gov/HazardousWaste/ Perchlorate/index.cfm.

Seat belts

Protection provided by the seat belt

Always fasten your seat belt correctly before starting a journey. A seat belt can only provide the best level of protection if it is worn correctly.

Page 31

WARNING Risk of injury or death due to incorrectly fastened seat belt

If the seat belt is not worn correctly, it can‐ not perform its intended protective function.

In addition, an incorrectly fastened seat belt can also cause injuries, for example, in the event of an accident or when braking or changing direction suddenly.

Always ensure that all vehicle occu‐ pants have their seat belts fastened correctly and are sitting properly.

The seat belt must:

Not be twisted and must fit tightly and snugly across your body.

Be routed across the center of your shoulder and as low down across your hips as possible.

The shoulder section of the seat belt should not touch your neck nor be routed under your arm or behind your back.

Avoid wearing bulky clothing, e.g. a winter coat.

Push the lap belt down as far as possible across your hips and pull tight with the shoul‐ der section of the belt. Never route the lap belt across your abdomen.

Never route the seat belt across sharp, poin‐ ted, abrasive or fragile objects.

Only one person should use each seat belt at any one time. Never allow babies and chil‐ dren to travel sitting on the lap of another vehicle occupant.

Never secure objects with a seat belt if the seat belt is also being used by one of the vehicle's occupants. Always observe the instructions for loading the vehicle when securing objects, luggage or loads

→ page 92).

(

The seat belts on the following seats are equip‐ ped with a child seat safety feature:

Front-passenger seat

Rear seats

The seat belts for the folding bench seat in the cargo compartment are not equipped with a child seat safety feature.

Occupant safety

Activate or deactivate the child seat safety fea‐ ture of the seat belt (

→ page 43).

If children are traveling in the vehicle, be sure to observe the instructions and safety notes on "Children in the vehicle" (

→ page 41).

Reduced protection

WARNING Risk of injury or death due to incorrect seat position

The seat belt does not offer the intended level of protection if you have not moved the seat backrest to an almost vertical position.

When braking or in the event of an accident, you could slide underneath the seat belt and sustain abdominal or neck injuries, for exam‐ ple.

Adjust the seat properly before begin‐ ning your journey.

Always ensure that the seat backrest is in an almost vertical position and that the shoulder section of your seat belt is

Page 32

Occupant safety

routed across the center of your shoul‐ der.

WARNING Risk of injury or death when additional restraint systems are not used for persons with a smaller build

Persons under 5 ft (1.50 m ) tall cannot wear the seat belt correctly without a suitable additional restraint system.

If the seat belt is not worn correctly, it can‐ not perform its intended protective function. In addition, an incorrectly fastened seat belt can also cause injuries, for example, in the event of an accident or when braking or changing direction suddenly.

Always secure persons under 5 ft (1.50 m) tall in a suitable restraint sys‐ tem.

WARNING Risk of injury or death due to blocked seat belt buckle or seat belt anchorage

Objects next to the front seat that block the seat belt buckle or the moving seat belt anchorage on the front seat impair the func‐ tion of the Emergency Tensioning Devices.

The Emergency Tensioning Devices can, then, not function as intended and the seat belt can no longer provide the intended pro‐ tection.

Before starting the journey, make sure that there are no objects around the seat belt buckle or between the front seat and door.

WARNING Risk of injury or death due to damaged or modified seat belts

Seat belts cannot provide protection in the following situations:

If the seat belts are damaged, modified, extremely dirty, bleached or dyed

If the seat belt buckle is damaged or extremely dirty

If the Emergency Tensioning Devices, seat belt anchorages or seat belt retrac‐ tors have been modified

Seat belts may be damaged in an accident, although the damage may not be visible, e.g. due to splinters of glass.

Modified or damaged seat belts may tear or fail, e.g. in an accident.

Modified Emergency Te nsioning Devices can accidentally trigger or fail to function as intended.

Never modify the seat belts, Emergency Tensioning Devices, seat belt ancho‐ rages or seat belt retractors.

Make sure that the seat belts are undamaged, not worn and clean.

Always have the seat belts checked immediately after an accident at a qualified specialist workshop.

Page 33

Only use seat belts that have been approved for your vehicle by Mercedes-Benz.

WARNING Risk of injury or death from deployed pyrotechnic Emergency Ten‐ sioning Devices

Pyrotechnic Emergency Tensioning Devices that have been deployed are no longer opera‐ tional and are unable to perform their inten‐ ded protective function.

Therefore, have deployed pyrotechnic Emergency Te nsioning Devices immedi‐ ately replaced at a qualified specialist workshop.

Mercedes-Benz recommends that you have the vehicle towed to a qualified specialist workshop after an accident.

NOTE Damage caused by trapping the

seat belt

If an unused seat belt is not fully retracted, it may become trapped in the door or in the seat mechanism.

Always ensure that an unused seat belt is fully retracted.

Fastening and adjusting the seat belts

If the seat belt is pulled quickly or sharply, the seat belt retractor locks. The seat belt strap can‐ not be pulled out any further.

Occupant safety

Always engage seat belt tongue 2 of the

seat belt into seat belt buckle 1 of the cor‐ responding seat.

Press and hold the seat belt outlet release and slide the seat belt outlet into the desired position.

Let go of the belt outlet release and ensure that the seat belt outlet locks in position.

Vehicles with PRE-SAFE

: If the front seat belt

is not pulled tight across your body, the seat belt adjustment may automatically apply a certain tightening force. Do not hold the seat belt tightly while it is adjusting. Yo u can activate and deacti‐ vate the seat belt adjustment function using the multimedia system.

NOTE Deployment of the Emergency

Tensioning Device when the front passenger seat is unoccupied

If the seat belt tongue is engaged in the seat belt buckle of the front passenger seat and the front passenger seat is unoccupied, the Emergency Te nsioning Device may deploy in the event of an accident.

Page 34

Occupant safety

Only one person should use each seat belt at any one time.

Releasing seat belts

Press the release button in the seat belt buckle and guide the seat belt back with the seat belt tongue.

Activating or deactivating seat belt adjust‐ ment via the multimedia system

Multimedia system:

Vehicle.Vehicle Settings.Belt

Adjustment

Activate or deactivate the function.

Seat belt warning for the driver and front passenger

The ü seat belt warning lamp in the Instru‐ ment Display is a reminder that all vehicle occu‐ pants must wear their seat belts correctly.

The ü seat belt warning lamp lights up for six seconds after every engine start.

In addition, an acoustic warning tone may sound.

When the driver's and front passenger doors are closed and the driver and front passenger have fastened their seat belts, the seat belt warning goes out.

During a journey, the seat belt warning lights up if:

The vehicle speed exceeds 15 mph (25 km/h) and the driver's or front passenger seat belt is not fastened.

The driver or front passenger unfastens their seat belt while the vehicle is in motion.

Airbags

Overview of air bags

Knee air bag

Driver's air bag

Front-passenger air bag

Window air bag

Side air bag

The installation location of an air bag is identi‐ fied by the AIRBAG symbol.

Page 35

Occupant safety

When activated, an air bag can provide addi‐ tional protection for the respective vehicle occupant.

AIRBAG Potential protection for

…

Knee air bag Thigh, knee and lower leg

Driver's air bag,

Head and ribcage front passenger air bag

Window air bagHead

Side air bag Ribcage, also pelvis for

front seat occupants

The front passenger air bag can be deployed in an accident only if the PASSENGER AIR BAG OFF indicator lamp is off. If the front passenger seat is occupied, make sure, both before and during the journey, that the status of the front passenger air bag is correct (

→ page 37).

NOTE Important points to remember if

the front passenger seat is unoccupied

In an accident, the components of the restraint system may deploy unnecessarily on the front passenger side if:

There are heavy objects on the front passenger seat.

The seat belt tongue is engaged in the seat belt buckle of the front passenger seat and the front passenger seat is unoccupied.

Stow objects in a suitable place.

Only one person should use each seat belt at any one time.

Protection potential of air bags

Depending on the accident situation, an air bag is able to increase the protection offered by a correctly fastened seat belt.

WARNING Risk of injury or death due to incorrect seat position

If you deviate from the correct seat position, the air bag cannot perform its intended pro‐ tective function and deployment may even cause further injuries.

To avoid hazardous situations, always make sure that all vehicle occupants:

Have their seat belt fastened correctly, including pregnant women.

Are seated properly and that distance to the air bags is as large as possible.

Observe the following information.

Always make sure that there are no objects between the air bag and the vehicle occupant.

To avoid risks resulting from the deployment of the air bag:

Before starting your journey, adjust your seat correctly; the driver's seat and front passenger seat should be moved as far back as possible.

Page 36

Occupant safety

When doing so, always observe the informa‐ tion on the correct driver's seat position

→ page 77).

(

Only hold the steering wheel by the steering wheel rim. This allows the air bag to be deployed without restriction.

Always lean against the seat backrest when the vehicle is in motion. Do not lean forwards or against the door or side window. Other‐ wise you will be in the deployment area of the air bags.

Always keep your feet on the floor. Do not put your feet on the cockpit, for example. Otherwise, your feet will be in the deploy‐ ment area of the air bag.

If children are traveling in the vehicle, observe the additional notes (

Always stow and secure objects correctly.

→ page 41).

Objects in the vehicle interior may restrict cor‐ rect functioning of an air bag. Therefore always ensure that:

There are no other persons, animals or objects between the vehicle occupants and an air bag.

There are no objects between the seat, door and door pillar (B-pillar).

There are no hard objects, e.g. coat hangers, hanging on the grab handles or coat hooks.

Do not fix any accessory parts, such as cup holders, inside the deployment area of an air bag, e.g. on doors, side windows or side pan‐ eling.

There are no heavy, sharp-edged or fragile objects in the pockets of your clothing. Store such objects in a suitable place.

Reduced air bag protection

WARNING Risk of injury from modifica‐ tions to the airbag cover

If you modify an airbag cover or affix objects such as stickers to it, the airbag can no lon‐ ger function correctly.

Never modify an airbag cover and do not affix objects to it.

The installation location of an air bag can be identified by the designation AIRBAG

→ page 32).

(

WARNING Risk of injury or death due to the use of unsuitable seat covers

Unsuitable seat covers can obstruct or pre‐ vent the deployment of air bags integrated into the seats.

Consequently, the air bags cannot protect vehicle occupants as they are designed to do. In addition, operation of the automatic front passenger air bag shutoff may be restricted.

Page 37

You should only use seat covers that have been approved for the correspond‐ ing seats by Mercedes-Benz.

WARNING Risk of injury due to malfunc‐ tions of the sensors in the door paneling

Sensors to control the airbags are located in the doors. Modifications or work not per‐ formed correctly to the doors or door panel‐ ing, as well as damaged doors, can lead to the function of the sensors being impaired. The airbags might therefore not function properly any more.

Consequently, the airbags cannot protect vehicle occupants as they are designed to do.

Never modify the doors or parts of the doors.

Always have work on the doors or door paneling carried out at a qualified spe‐ cialist workshop.

WARNING Risk of injury due to deployed airbag

A deployed airbag no longer has a protective function and cannot protect as intended in the event of an accident.

Have the vehicle towed to a qualified specialist workshop in order to have the deployed airbag replaced.

Have deployed air bags replaced immediately.

Status of the front passenger airbag

Points to remember when the front passenger seat is occupied

The automatic front passenger air bag shutoff is able to detect whether the front passenger seat is occupied by a person or a child restraint sys‐ tem. The front passenger air bag is enabled or disabled accordingly.

When installing a child restraint system on the front passenger seat:

Ensure that the child restraint system is posi‐ tioned correctly (

→ page 41 ).

Occupant safety

Always observe the child restraint system manufacturer's installation instructions.

Never place objects under or behind the child restraint system, e.g. cushions.

Fully retract the seat cushion length adjust‐ ment.

The entire base of the child restraint system must always rest on the seat cushion of the front passenger seat.

The backrest of the forward-facing child restraint system must, as far as possible, be resting on the seat backrest of the front passenger seat.

The child restraint system must not touch the roof or be put under strain by the head restraints. Adjust the seat backrest inclina‐ tion and the head restraint setting accord‐ ingly.

Page 38

Occupant safety

WARNING Risk of injury or death due to objects between the sitting surface and the child restraint system

Objects between the sitting surface and the child restraint system could affect the func‐ tion of the automatic front passenger airbag shutoff.

This could result in the front passenger air‐ bag not functioning as intended during an accident.

Do not place any objects between the sitting surface and the child restraint system.

The entire base of the child restraint system must always rest on the sitting surface of the front passenger seat.

The backrest of the forward-facing child restraint system must lie as flat as pos‐ sible against the backrest of the front passenger seat.

Always comply with the child restraint system manufacturer's installation instructions.

A person in the front passenger seat must:

Have their seat belt fastened correctly.

Sit in an almost upright seat position with their back against the seat backrest.

Sit with their feet resting on the floor, if pos‐ sible.

Otherwise, the front passenger air bag may be deactivated by mistake, for example, because the front passenger:

Transfers their weight by supporting them‐ selves on a vehicle armrest.

Sits in such a way that their weight is raised from the sitting surface.

WARNING Risk of injury or death due to deactivated front passenger airbag

If the PASSENGER AIR BAG OFF indicator lamp is lit, the front passenger airbag is disa‐ bled. It will not be deployed in the event of an accident and cannot perform its intended protective function.

A person in the front passenger seat could then, for example, come into contact with the vehicle interior, especially if the person is sitting too close to the cockpit.

If the front passenger seat is occupied, always ensure that:

The classification of the person in the front passenger seat is correct and the front passenger airbag is enabled or disa‐ bled in accordance with the person in the front passenger seat.

The front passenger seat has been moved as far back as possible.

The person is seated correctly.

Ensure, both before and during the jour‐ ney, that the status of the front passenger airbag is correct.

Page 39

Occupant safety

PASSENGER AIR BAG indicator lamp

System self-test

When the ignition is switched on, a system selftest is performed during which the two PASSENGER AIR BAG ON and OFF indicator lamps light up simultaneously.

The status of the front passenger airbag is then displayed:

PASSENGER AIR BAG ON lights up for 60 seconds, subsequently both indicator lamps are off (PASSENGER AIR BAG ON and OFF): the front passenger airbag is able to deploy in the event of an accident.

PASSENGER AIR BAG OFF lights up continu‐ ously: the front passenger airbag is disabled. It will then not be deployed in the event of an accident.

If the PASSENGER AIR BAG ON indicator lamp is off, only the PASSENGER AIR BAG OFF indicator lamp shows the status of the front passenger airbag. The PASSENGER AIR BAG OFF indicator lamp may be lit continuously or be off.

If the PASSENGER AIR BAG OFF indicator lamp and the 6 restraint system warning lamp light up simultaneously, the front passenger seat may not be used. Also in this case, do not install a child restraint system on the front passenger seat. Have the automatic front passenger airbag shutoff checked and repaired immediately at a qualified specialist workshop.

Status display

If the front passenger seat is occupied, ensure, both before and during the journey, that the sta‐ tus of the front passenger the prevailin

g situation.

air bag is correct for

After installing a rearward-facing child restraint system on the front passenger seat: PASSENGER AIR BAG OFF must be lit con‐

tinuously.

WARNING Risk of injury or death caused by using a rearward-facing child restraint system when the front passenger airbag is enabled

If you secure a child in a rearward-facing child restraint system on the front passenger seat and the PASSENGER AIR BAG OFF indi‐ cator lamp is off, the front passenger airbag can deploy in the event of an accident.

The child could be struck by the airbag.

Always make sure that the front passenger airbag is disabled. The PASSENGER AIR BAG OFF indicator lamp must be lit.

Page 40

Occupant safety

When installing a child restraint system on the front passenger seat, observe the vehicle-spe‐ cific information (

→ page 35).

Depending on the child restraint system and the stature of the child, the PASSENGER AIR BAG OFF indicator lamp may be off. In this case, do not install the rearward-facing child restraint system on the front passenger seat.

Instead, install the rearward-facing child restraint system on a suitable rear seat.

After installing a forward-facing child restraint system on the front passenger seat: depending on the child restraint system

and the stature of the child, PASSENGER AIR BAG OFF may be lit continuously or be off. Always observe the following information.

WARNING Risk of injury or death due to incorrect positioning of the forwardfacing child restraint system

If you secure a child in a forward-facing child restraint system on the front passenger seat and you position the front passenger seat too close to the cockpit, in the event of an acci‐ dent, the child could:

Come into contact with the vehicle inte‐ rior if the PASSENGER AIR BAG OFF indi‐ cator lamp is lit, for example.

Be struck by the air bag if the PASSENGER AIR BAG OFF indicator lamp is off.

Always move the front passenger seat as far back as possible and fully retract the seat cushion length adjustment. Always make sure that the shoulder belt strap is correctly routed from the seat belt outlet on the vehicle to the shoul‐ der belt guide on the child restraint sys‐ tem. The shoulder belt strap must be routed forwards and downwards from the vehicle belt outlet. If necessary,

adjust the seat belt outlet and the front passenger seat accordingly.

Always observe the child restraint sys‐ tem manufacturer's installation instruc‐ tions.

When installing a child restraint system on the front passenger seat, observe the vehicle-spe‐ cific information (

→ page 35).

If a person is sitting in the front passenger seat: PASSENGER AIR BAG OFF may be lit con‐

tinuously or be off, depending on the person's stature. Always observe the following informa‐ tion.

If the front passenger seat is occupied by:

An adult or a person with a build correspond‐ ing to that of an adult, the PASSENGER AIR BAG OFF indicator lamp must be off. This indicates that the front passenger air bag is enabled.

If the PASSENGER AIR BAG OFF indicator lamp is lit continuously, an adult or person with a build corresponding to that of an adult

Page 41

Occupant safety

should not use the front passenger seat. Instead, they should use a rear seat.

A person with a smaller build (e.g. a teenager or small adult), the PA SSENGER AIR BAG OFF indicator lamp either lights up and remains lit depending on the result of the classification or, alternatively, goes out.

PASSENGER AIR BAG OFF is off: move the front passenger seat as far back as possible or a person of smaller stature should use a rear seat.

If the PASSENGER AIR BAG OFF indicator lamp is lit continuously: a person of smaller stature should not use the front passenger seat.

WARNING Risk of injury or death when the PASSENGER AIR BAG OFF indicator lamp is lit

If the PASSENGER AIR BAG OFF indicator lamp remains lit after the system self-test, the front passenger air bag is deactivated. It will not be deployed in the event of an acci‐ dent. In this case, the front passenger air bag

cannot perform its intended protective func‐ tion, e.g. when a person is seated in the front passenger seat.

That person could, for example, come into contact with the vehicle interior, especially if the person is sitting too close to the cockpit.

If the front passenger seat is occupied, always ensure that:

The classification of the person in the front passenger seat is correct and the front passenger air bag is enabled or deactivated in accordance with the per‐ son in the front passenger seat.

The person is seated properly with a cor‐ rectly fastened seat belt.

The front passenger seat has been moved as far back as possible.

Further related subjects:

Child restraint system on the front passenger

→ page 47).

seat (

PRE-SAFE®system

Information on PRE-SAFE®(anticipatory occupant protection)

PRE-SAFE®is able to detect certain critical driv‐ ing situations and implement pre-emptive meas‐ ures to protect the vehicle occupants.

PRE-SAFE

can implement the following meas‐

ures independently of each other:

Tightening the seat belts on the driver's seat and front passenger seat.

Closing the side windows.

Vehicles with sliding sunroof: Closing the sliding sunroof.

Vehicles with memory function: Adjusting the front passenger seat to a more favorable seat position.

Vehicles with multicontour seat: Increas‐ ing the air pressure in the seat side bolsters of the seat backrest.

PRE-SAFE®Sound: provided that the multi‐ media system is switched on, generates a

Page 42

Occupant safety

brief noise signal to stimulate the innate pro‐ tective mechanism of a person's hearing.

NOTE Damage caused by objects in the

footwell or behind the seat

The automatic adjustment of the seat posi‐ tion may result in damage to the seat and/or the object.

Stow objects in a suitable place.

Reversing PRE-SAFE®measures

If an accident did not occur, the pre-emptive measures that were taken are reversed. You will need to perform certain settings your‐ self.

If the seat belt pre-tensioning is not reduced, move the seat backrest back slightly. The locking mechanism releases.

Information on PRE-SAFE®PLUS (anticipa‐ tory occupant protection plus)

PRE-SAFE®PLUS can detect certain impacts, particularly an imminent rear impact, and take pre-emptive measures to protect the vehicle occupants. These measures cannot necessarily prevent an imminent impact.

PRE-SAFE

PLUS can implement the following

measures independently of each other:

Tightening the seat belts on the driver's seat and front passenger seat.

If an accident does not occur, the pre-emp‐ tive measures that were taken are reversed .

Increasing brake pressure when the vehicle is stationary. This brake application is can‐ celed automatically when the vehicle pulls away.

PRE-SAFE

No measures are implemented:

The brakes are not applied:

PLUS system limitations

If the vehicle is backing up.

Whilst driving.

When entering or exiting a parking space using Parking Pilot.

Information on PRE-SAFE®Impulse Side

If an imminent side impact is detected, PRE-

Impulse Side can pre-emptively move the

SAFE front-seat vehicle occupant's upper body toward the center of the vehicle. It does this by rapidly inflating an air cushion in the outer seat side bol‐ ster of the seat backrest on the side on which the impact is anticipated. This increases the dis‐ tance between the door and the vehicle occu‐ pant.

If PRE-SAFE

Impulse Side has been deployed or

is malfunctioning, the display message PRE-

SAFE Impulse Side Inoperative See Operator's Manual is displayed (

→ page 327).

Page 43

Occupant safety

Children in the vehicle

Notes on the safe transportation of children

WARNING Risk of accident and injury due to children left unattended in the vehicle

If you leave children unaccompanied in the vehicle, they may be able to set the vehicle in motion, for example by:

Releasing the parking brake.

Shifting the transmission out of park position j.

Starting the engine.

In addition, they may operate vehicle equip‐ ment.

Never leave children and animals unat‐ tended in the vehicle.

When leaving the vehicle, always take the SmartKey with you and lock the vehicle.

WARNING Risk of fatal injury due to exposure to extreme heat or cold in the vehicle

If people – particularly children – ‑ are exposed to extreme heat or cold over an extended period of time, there is a risk of injury or even fatal injury.

Never leave anyone – particularly chil‐ dren – unattended in the vehicle.

WARNING Risk of burns when the child seat is exposed to direct sunlight

If the child restraint system is exposed to direct sunlight or heat, parts could heat up.

Children could suffer burns from these parts, particularly on metallic parts of the child restraint system.

Always make sure that the child restraint system is not exposed to direct sunlight.

Protect it with a blanket, for example.

If the child restraint system has been exposed to direct sunlight, allow it to cool before securing a child into it.

Never leave children unattended in the vehicle.

The use of seat belts and child restraint systems is required by law in:

All 50 states

The U.S. territories

The District of Columbia

All Canadian provinces

All child restraint systems must meet the follow‐ ing standards:

U.S. Federal Motor Vehicle Safety Standards 213 and 225

Canadian Motor Vehicle Safety Standards 213 and 210.2

You can obtain further information about the correct child restraint system from any author‐ ized Mercedes-Benz Center.

Page 44

Occupant safety

To improve protection for children younger than 12 years old and under 5 ft (1.50 m) in height, Mercedes-Benz recommends you observe the following notes:

Only secure children using a child restraint system which is suitable and recommended for Mercedes-Benz vehicles, as well as appro‐ priate to the height, age and weight of the child. Be sure to observe the instructions for correct use of the child restraint system.

Always install a child restraint system on a rear seat if possible.

Only use the following securing systems for child restraint systems:

the seat belt system

the LATCH-type (ISOFIX) mounting bracket

the Top Tether anchorages

The manufacturer's installation instructions for the child restraint system.

The warning labels in the vehicle interior and on the child restraint system.

WARNING Risk of injury or death caused by incorrect installation of the child restraint system

If the child restraint system is incorrectly installed on a suitable seating position, it cannot perform its intended protective func‐ tion.

The child cannot be restrained in the event of an accident, heavy braking or a sudden change of direction.

Always comply with the manufacturer's installation instructions for the child restraint system and its correct use.

Make sure that the entire base of the child restraint system always rests on the sitting surface of the seat.

Never place objects under or behind the child restraint system, e.g. cush‐ ions.

Always use child restraint systems with the original cover designed for them.

Always replace damaged covers with genuine covers.

WARNING Risk of accident caused by incorrectly installed child restraint sys‐ tems

If the child restraint system is not correctly installed or secured, it could release in the event of an accident, sudden braking or a sudden change in direction.

The child restraint system could be flung around and hit vehicle occupants. This poses an increased risk of injury or even fatal injury.

Always install child restraint systems correctly, even when not in use.

Always comply with the child restraint system manufacturer's installation instructions.

WARNING Risk of injury or death caused by the use of damaged child restraint systems

Child restraint systems or their retaining sys‐ tems that have been subjected to a load in

Page 45

an accident may then not be able to perform their intended protective function.

The child cannot be restrained in the event of an accident, heavy braking or a sudden change of direction.

Always replace child restraint systems immediately that have been damaged or involved in an accident.

Have the securing systems for the child restraint systems checked at a qualified specialist workshop before installing a child restraint system again.

A booster seat may be necessary to achieve proper seat belt positioning for children over 40 lbs (18 kg) in weight until they reach a height where a three-point seat belt can be installed properly without a booster seat.

The following notes must be observed:

When installing a child restraint system on the front passenger seat, the information on installing a child restraint system on the front passenger seat (

→ page 47).

Instructions and safety notes on the auto‐ matic front passenger airbag shutoff

→ page 35).

(

Safety notes on the seat belt (→ page 28).

Information on the correct use of the seat

→ page 32).

belt (

Activating/deactivating the child seat safety feature of the seat belt

WARNING Risk of injury or death if a seat belt is unfastened while the vehicle is in motion

If the seat belt is released while the vehicle is in motion, the child restraint system is no longer correctly secured. The child seat safety feature is deactivated and the seat belt is drawn in a bit by the inertia reel.

It is therefore not possible to engage the seat belt again.

Pull over and stop the vehicle safely as soon as possible, paying attention to road and traffic conditions.

Occupant safety

Activate the child seat safety feature again and correctly secure the child restraint system.

When enabled, the child seat safety feature ensures that the seat belts of the front passenger seat and rear seats do not slacken once the child restraint system is secured.

Installing a child restraint system:

Always comply with the manufacturer's installation instructions when installing and removing the child restraint system.

Pull the seat belt smoothly from the seat belt outlet.

Engage the seat belt tongue in the seat belt buckle.

Activating the child seat safety feature:

Pull the seat belt out fully and let the inertia reel retract it again. When the child seat safety feature is activa‐ ted,you should hear a ratcheting sound.

Push the child restraint system down until the seat belt sits tightly.

Page 46

Occupant safety

Deactivating the child seat safety feature:

Press the release button of the seat belt buckle.

Hold the seat belt tongue and guide it back to the seat belt outlet.

LATCH-type (ISOFIX) child seat attachment

Notes on LATCH-type (ISOFIX) child seat securing systems

WARNING Risk of injury or death when using the LATCH-type (ISOFIX) child restraint system and exceeding the per‐ missible weight limit

LATCH-type (ISOFIX) child restraint systems do not offer sufficient protection for children weighing more than 49 lb (22 kg), who are secured using the seat belt integrated in the child restraint system.

For example, the child may not be restrained correctly in the event of an accident.

If the child weighs more than 49 lb (22 kg), only use LATCH-type (ISOFIX)

child restraint systems with which the child is secured with the vehicle seat belt.

Also secure the child restraint system with the Top Tether belt, if available.

When installing a child restraint system, be sure to observe the manufacturer's installation and operating instructions and the instructions for correct use of the child restraint system.

ISOFIX is a standardized securing system for specially designed restraint systems. LATCHtype (ISOFIX) child restraint systems are approved in accordance with ECE R-44.

Only child restraint systems that have been approved in accordance with ECE R-44 may be attached to LATCH-type (ISOFIX) mounting brackets.

Symbol for installing a LATCH-type (ISOFIX) child restraint system

Page 47

Occupant safety

Installing LATCH-type (ISOFIX) child seat attachments

WARNING Risk of injury when using the LATCH-type (ISOFIX) child restraint sys‐ tem and exceeding the permissible weight

LATCH-type (ISOFIX) child restraint systems do not offer sufficient protection for children weighing more than 49 lb (22 kg) who are secured using the seat belt integrated in the child restraint system.

For example, the child may not be restrained correctly in the event of an accident. This poses an increased risk of injury or even fatal injury.

If the child weighs more than 49 lb (22 kg), only use LATCH-type (ISOFIX) child restraint systems with which the child is secured using the seat belt of the vehicle seat.

Also secure the child restraint system with the Top Tether belt, if available.

When installing a child restraint system, be sure to observe the manufacturer's installation instructions and the instructions for correct use of the child restraint system.

Before every trip, make sure that the LATCH-type (ISOFIX) child restraint system is engaged cor‐ rectly in both LATCH-type (ISOFIX) mounting brackets.

LATCH-type (ISOFIX) mounting brackets

NOTE Damage to the seat belt for the

center seat

When installing a child restraint system, the seat belt for the center seat could be dam‐ aged.

Page 48

Occupant safety

Make sure that the seat belt is not trap‐ ped.

Remove each cover for LATCH-type (ISOFIX) mounting brackets 1.

Attach the LATCH-type (ISOFIX) child restraint system to both LATCH-type (ISOFIX) mounting brackets 1.

After removing the child seat, replace each cover for LATCH-type (ISOFIX) mounting brackets 1.

Securing Top Te ther

WARNING Risk of injury or death if the rear seat backrests are not locked after installing Top Tether belts

If the rear seat backrests are not locked, they could fold forwards in the event of an acci‐ dent or during braking or sudden changes of direction.

As a result, child restraint systems cannot perform their intended protective function.

Rear seat backrests that are not locked can also cause additional injuries, e.g. in the event of an accident.

Always lock rear seat backrests after installing Top Tether belts.

Observe the lock verification indicator.

If the seat backrest is not engaged and locked, this will be shown in the multifunction display in the instrument cluster.

The risk of injury can be reduced by Top Tether as Top Tether provides an additional connection between the child restraint system secured with LATCH-type (ISOFIX) and the vehicle.

The child restraint system must be equipped with a Top Tether belt.

Page 49

Occupant safety

If necessary, move head restraint 1 upwards Adjusting the rear seat head restraints(

Install the LATCH-type (ISOFIX) child restraint

→ page 84).

system with Top Tether. Always comply with the child restraint system manufacturer's installation instructions when doing so.

Route Top Tether belt 5 under head restraint 1 between the two head restraint bars.

Guide Top Tether belt 5 downwards between combined cargo cover and net 3 and backrest 2.

Hook Top Tether hook 6 of To p Tether belt

5 without twisting into Top Tether anchor‐

age 4.

Tension Top Tether belt 5. Always comply with the child restraint system manufactur‐ er's installation instructions when doing so.

If necessary, move head restraint 1 down‐ wards Adjusting the rear seat head restraints(

→ page 84). Make sure that you do

not interfere with the correct routing of To p Tether belt 5.

Child restraint systems on the front passenger seat

Notes on child restraint systems on the front passenger seat

Accident statistics show that children secured in the rear seats are safer than children secured in front seats. For this reason, Mercedes-Benz strongly advises that you install a child restraint system on a rear seat.

If it is absolutely necessary to install a child restraint system on the front passenger seat, always observe the information on the automatic front passenger air bag shutoff (

→ page 35).

By doing this, you can avoid risks caused by:

A child restraint system that is not detected by the automatic front passenger air bag shutoff.

The unintentionally deactivated front passenger air bag.

Incorrect positioning of the child restraint system.

Forward-facing and rearward-facing child restraint systems on the front passenger seat

When using a rearward-facing child restraint sys‐ tem on the front passenger seat, the front passenger air bag must always be deactivated. This is only the case if the PASSENGER AIR BAG OFF indicator lamp is lit continuously

→ page 37).

(

When using a child restraint system on the front passenger seat, it is essential to observe the fol‐ lowing:

Move the front passenger seat as far back as possible.

Set the seat backrest to an almost vertical position.

Retract the seat cushion length as far as pos‐ sible.

The entire base of the child restraint system must always rest on the seat cushion of the front-passenger seat.

The backrest of the forward-facing child restraint system must, as far as possible, be resting on the seat backrest of the front

Page 50

Occupant safety

passenger seat. The child restraint system must not touch the roof or be put under strain by the head restraints.

If necessary, adjust the angle of the seat backrest and the head restraint position accordingly.

Move the seat cushion inclination to the highest, most vertical position.

Always make sure that the shoulder belt strap is correctly routed from the seat belt outlet of the vehicle to the shoulder belt guide on the child restraint system. The shoulder belt strap must be routed forwards and downwards from the seat belt outlet.

If necessary, adjust the seat belt outlet and the front passenger seat accordingly.

Never place objects, for example, a cushion, under or behind the child restraint system.

Always comply with the manufacturer's installa‐ tion and operating instructions for the child restraint system used.

Child safety locks

Activating/deactivating the child safety lock for the rear doors

WARNING Risk of accident and injury due to children left unattended in the vehicle

If you leave children unaccompanied in the vehicle, they may be able to set the vehicle in motion, for example by:

Releasing the parking brake.

Shifting the transmission out of park position j.

Starting the engine.

In addition, they may operate vehicle equip‐ ment.

Never leave children and animals unat‐ tended in the vehicle.

When leaving the vehicle, always take the SmartKey with you and lock the vehicle.

WARNING Risk of fatal injury due to exposure to extreme heat or cold in the vehicle

If people – particularly children – ‑ are exposed to extreme heat or cold over an extended period of time, there is a risk of injury or even fatal injury.

Never leave anyone – particularly chil‐ dren – unattended in the vehicle.

WARNING There is a risk of accident and injury if you leave children unatten‐ ded in the vehicle

If children are traveling in the vehicle, they could:

Open doors, thereby endangering other persons or road users.

Get out of the vehicle and be hit by oncoming traffic.

Operate vehicle equipment and become trapped, for example.

Page 51

Occupant safety

Always activate the child safety locks available if children are traveling in the vehicle.

Never leave children unattended in the vehicle.

When leaving the vehicle, always take the SmartKey with you and lock the vehicle.

Child safety locks are available for the rear doors and for the rear side windows. The child safety lock on the rear doors secures each door separately. The doors can no longer be opened from the inside.

Press the lever in direction 1 (activate) or

2 (deactivate).

Make sure that the child safety locks are working properly.

Activating/deactivating the child safety lock for the rear side windows

To activate/deactivate: press button 2.

Opening/closing the rear side windows is possible:

With indicator lamp 1 lit: via the switch on the driver's door.

Page 52

Occupant safety

With indicator lamp 1 off: via the switch on the corresponding rear door or driv‐ er's door.

Vehicles with folding bench seat :The switch for opening the tailgate which is loca‐ ted on the right-hand wheel arch when viewed in the direction of travel is also secured.

Pets in the vehicle

WARNING Risk of accident and injury due to animals left unsecured or unat‐ tended in the vehicle

If you leave animals in the vehicle unatten‐ ded or unsecured, they could possibly press down buttons or switches.

Thereby an animal may:

activate vehicle equipment and become trapped, for example

switch systems on or off and endanger other road users

Unsecured animals may be thrown around in the vehicle in the event of an accident or sudden steering and braking maneuver and injure vehicle occupants in the process.

Never leave animals in the vehicle unat‐ tended.

Always correctly secure animals while driving, for example using a suitable animal carrier.

Page 53

Opening and closing

SmartKey

Overview of SmartKey functions

WARNING ‑ Danger of accident or injury if children are left unattended in the vehi‐ cle

If children are left unattended in the vehicle, they could:

open doors, thereby endangering other persons or road users.

get out of the vehicle and be hit by oncoming traffic.

operate vehicle equipment.

Moreover, children could also set the vehicle in motion by, for example:

releasing the parking brake.

shifting the automatic transmission out of park position P j or shifting manual transmission into idle position.

starting the engine.

Never leave children and animals unat‐ tended in the vehicle.

When leaving the vehicle, always take the key with you and lock the vehicle.

Keep the vehicle key out of the reach of children.

NOTE Damage to the key caused by

magnetic fields

Keep the key away from strong mag‐ netic fields.

Locks

Battery check lamp

Unlocks

Opens/closes the tailgate

Panic alarm

The SmartKey locks and unlocks the following components:

The doors

The tailgate

The fuel filler flap

Page 54

Opening and closing

If you do not open the vehicle within approx‐ imately 40 seconds after unlocking:

The vehicle is locked again.

Anti-theft protection is reactivated.

Do not keep the SmartKey together with elec‐ tronic devices or metal objects. This can affect the SmartKey's functionality.

If battery check lamp 2 does not light up after pressing the % or & button, the battery is discharged.

Activating/deactivating the acoustic locking verification signal

Multimedia system:

Vehicle.Vehicle Settings.Acoustic

Lock Feedback

Activate O or deactivate ª the function.

Priming/deactivating the panic alarm

Prerequisites

Ignition switched off.

To prime: press button 1 for approximately one second. A visual and audible alarm is triggered.

To deactivate: briefly press button 1 again.

Press the start/stop button on the cockpit (the SmartKey is inside the vehicle).

Changing the unlocking settings

Possible unlocking functions of the key:

Central unlocking

Unlocking the driver's door and fuel filler flap

To switch between settings: press the

% and & buttons simultaneously for approximately six seconds until the battery check lamp flashes twice.

If the unlocking function for the driver's door and fuel filler flap has been selected:

Pressing the % button a second time cen‐ trally unlocks the vehicle.

Vehicles with KEYLESS-GO: If you touch the inner surface of the door handle on the driver's door, only the driver's door and fuel filler flap are unlocked.

Reducing the energy consumption of the SmartKey

If you do not intend to use the vehicle for an extended period of time, you can deactivate the following functions on the SmartKey.

KEYLESS-GO starting function

KEYLESS-GO

Page 55

Opening and closing

To deactivate: press the & button on the SmartKey twice in rapid succession. The battery check lamp of the SmartKey flashes twice briefly and lights up once.

To activate: press any button on the Smart‐ Key.

When the vehicle is started with the Smart‐ Key in the stowage compartment of the cen‐ ter console (

→ page 135), the SmartKey

functions are automatically activated.

Inserting/removing the mechanical key

To remove: press release knob 1. Mechanical key 2 is pushed out slightly.

Pull out mechanical key 2 until it engages in the intermediate position.

You can use the intermediate position of mechanical key 2 to attach the SmartKey to a key ring.

Press release knob 1 again and fully remove mechanical key 2.

To insert: press release knob 1.

Insert mechanical key 2 to the intermediate position or fully until it engages.

Replacing the SmartKey battery

DANGER Serious damage to health caused by swallowing batteries

Batteries contain toxic and corrosive sub‐ stances. Swallowing batteries may cause serious damage to health.

There is a risk of fatal injury.

Keep batteries out of the reach of chil‐ dren.

If batteries are swallowed, seek medical attention immediately.

ENVIRONMENTAL NOTE Environmental

damage caused by improper disposal of batteries

Batteries contain pollutants. It is illegal to dispose of them with the household rubbish.

Dispose of batteries in an environmentally responsible manner. Take discharged batteries to a qualified specialist workshop or to a collection point for used batteries.

Page 56

Opening and closing

Requirements

You require a CR 2032 3 V cell battery.

Mercedes-Benz recommends that you have the battery replaced at a qualified specialist work‐ shop.

Remove the mechanical key (→ page 53).

Problems with the SmartKey

Problem

You can no longer lock or unlock the vehicle.

Possible causes/consequences and M

Possible causes are:

Press release button 2 down fully and remove cover 1.

Remove battery compartment 3 and take out the discharged battery.

Insert the new battery into battery compart‐ ment 3. Observe the positive pole marking in the battery compartment and on the bat‐ tery.

Push in battery compartment 3.

Replace cover 1 so that it engages.

Solutions

The SmartKey battery is discharged or nearly discharged.

There is interference from a powerful radio signal source.

Page 57

Opening and closing

Problem

You have lost a SmartKey.

Possible causes/consequences and M

The SmartKey is faulty.

Check the battery using the battery check lamp and replace if necessary .

Use the emergency key to lock or unlock the vehicle .

Have the SmartKey checked at a qualified specialist workshop.

Have the SmartKey deactivated at a qualified specialist workshop.

If necessary, have the mechanical locking mechanism changed as well.

Solutions

Page 58

Opening and closing

Doors

Unlocking and opening doors from the inside

To unlock and open a front door: pull door handle 2. Locking pin 1 pops up when the door is unlocked.

To unlock a rear door: pull the rear door handle. The locking pin pops up when the rear door is unlocked.

To open a rear door: pull the rear door han‐ dle again.

Locking/unlocking the vehicle centrally from the inside

To unlock: press button 1.

To lock: press button 2.

This does not lock or unlock the fuel filler flap.

The vehicle is not unlocked:

If you have locked the vehicle using the SmartKey.

If you have locked the vehicle using KEY‐ LESS-GO.

Locking and unlocking the vehicle with KEY‐ LESS-GO

Requirements

The SmartKey must be outside the vehicle.

The distance between the SmartKey and the vehicle must not exceed 3 ft (1 m).

The driver's door and the door at which the door handle is used must both be closed.

Page 59

Problems with KEYLESS-GO

To unlock the vehicle: touch the inner sur‐ face of the door handle.

To lock the vehicle: touch sensor surface

1 or 2.

Convenience closing: touch recessed sen‐ sor surface 2 for an extended period.

For further information on convenience clos‐

→ page 68).

ing (

If you open the tailgate from outside it is auto‐ matically unlocked.

Opening and closing

Problem

You can no longer lock or unlock the vehicle using KEYLESS-GO.

Possible causes/consequences and M

Solutions

Possible causes are:

KEYLESS-GO has been deactivated .

The SmartKey battery is discharged or nearly discharged.

There is interference from a powerful radio signal source.

Page 60

Opening and closing

Problem

Possible causes/consequences and M

Switching the automatic locking feature on/off

The vehicle is locked automatically when the ignition is switched on and the wheels are turn‐ ing faster than walking pace.

Solutions

The SmartKey is malfunctioning.

Activate KEYLESS-GO .

Check the battery using the battery check lamp and replace if necessary .

Use the mechanical key to lock or unlock the vehicle .

Have the vehicle and SmartKey checked at a qualified specialist workshop.

To deactivate: press and hold button 1 for approximately five seconds until an acoustic signal sounds.

To activate: press and hold button 2 for approximately five seconds until an acoustic signal sounds.

Danger of being locked out when the function is activated:

If the vehicle is being tow started/pushed.

On a roller dynamometer.

Page 61

Opening and closing

Unlocking/locking the driver's door using the emergency key

If you wish to lock the vehicle entirely using the emergency key, first press the button for locking from the inside while the driver's door is open. Then proceed to lock the driv‐ er's door using the emergency key.

Insert the emergency key into opening 1 in the cover.

Pull and hold the door handle.

Pull the cover on the emergency key as straight as possible away from the vehicle until it releases.

Release the door handle.

To unlock: turn the emergency key counterclockwise to position 1.

To lock: turn the emergency key clockwise to position 1.

Carefully press the cover onto the lock cylin‐ der until it engages and is seated firmly.

Load compartment

Opening the tailgate

WARNING Risk of exhaust gas poisoning

Combustion engines emit poisonous exhaust gases such as carbon monoxide. Exhaust gases can enter the vehicle interior if the tail‐ gate is open when the engine is running, especially if the vehicle is in motion.

Always switch off the engine before opening the tailgate.

Never drive with the tailgate open.

Page 62

Opening and closing

NOTE Damage to the tailgate caused by

obstacles above the vehicle

The tailgate swings rearwards and upwards when it is opened.

Make sure that there is sufficient space behind and above the tailgate.

To open the tailgate, the following options are available:

Press and hold the p button on the SmartKey.

If the tailgate is unlocked, pull the tailgate handle and release it again immediately.

With the tailgate stopped in an intermediate position, pull the tailgate upwards. Release it as soon as it begins to open.

Pull remote opening switch 1 for the tail‐ gate.

Vehicles with HANDS-FREE ACCESS: Move your foot below the bumper (

→ page 63).

Vehicles with folding bench seat: Pull but‐ ton 1 for the tailgate twice. The tailgate is unlocked.

If the tailgate has been locked from the outside, or the child safety lock has been activated, the tailgate cannot be unlocked with button 1.

The tailgate is equipped with an automatic obstacle detection function. If a solid object blocks or restricts the tailgate when automati‐

Page 63

Opening and closing

cally opening, this process is stopped. The auto‐ matic obstacle detection function is only an aid. It is not a substitute for your attentiveness when opening the tailgate.

Closing the tailgate

WARNING Risk of injury from unsecured items in the vehicle

If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip over or be flung around and thereby hit vehicle occupants.

There is a risk of injury, particularly in the event of sudden braking or a sudden change in direction.

Always store objects in such a way that they cannot be flung around.

Before the journey, secure objects, lug‐ gage or loads against slipping or tipping over.

WARNING Risk of becoming trapped during automatic closing of the tailgate

Parts of the body could become trapped dur‐ ing automatic closing of the tailgate. More‐ over, people, e.g. children, may be standing in the closing area or may enter the closing area during the closing process.

Make sure that nobody is in the vicinity of the closing area during the closing process.

Use one of the following options to stop the closing process:

Press the p button on the SmartKey.

Press or pull the remote operating switch on the driver's door.

Press the closing or locking button on the tailgate.

Pull the tailgate handle.

Vehicles with HANDS-FREE ACCESS: It is also possible to stop the closing process by moving your foot in a kicking motion under the rear bumper.

To close the tailgate, the following options are available:

Pull the tailgate downwards slightly. Release it as soon as it begins to close.

Press and hold the p button on the SmartKey (with the SmartKey in the vicinity of the vehicle).

Press closing button 1 on the tailgate.

Page 64

Opening and closing

Vehicles with KEYLESS-GO: Press locking button 2 in the tailgate. If a SmartKey is detected outside the vehicle, the tailgate closes and the vehicle is locked.

Press remote operating switch 1 for the tailgate.

Vehicles with HANDS-FREE ACCESS: Move your foot below the bumper (

→ page 63).

Automatic reversing function for the tailgate

The tailgate is equipped with automatic obstacle detection with reversing function. If a solid object blocks or restricts the tailgate when auto‐ matically closing, the tailgate automatically opens again slightly. The automatic obstacle detection with reversing function is only an aid. It is not a substitute for your attentiveness when closing the tailgate.

When closing, make sure that no body parts are in the closing area.

WARNING Risk of becoming trapped despite the reversing function

The reversing function does not react:

To soft, light and thin objects, e.g. fin‐ gers.

Over the last Ó in (8 mm) of the closing path.

In these situations in particular, the reversing function cannot prevent someone being trap‐ ped.

When closing, make sure that no body parts are in the closing area.

If someone is trapped:

Press the p button on the SmartKey, or

Press or pull the remote operating switch on the driver's door, or

Press the closing or locking button on the tailgate, or

Pull the tailgate handle.

Page 65

Opening and closing

HANDS-FREE ACCESS function

With HANDS-FREE ACCESS you can open, close or stop the closing process of the tailgate by performing a kicking movement under the rear bumper.

The kicking movement triggers the opening or closing process alternately.

Observe the notes when opening ( and closing (

Two warning tones sound when the tailgate

→ page 61) the tailgate.

→ page 59)

is opening or closing.

WARNING Risk of burns caused by a hot exhaust system

The vehicle exhaust system can become very hot. If you use HANDS-FREE ACCESS, you could burn yourself by touching the exhaust system.

Always ensure that you only make a kicking movement within the detection range of the sensors.

NOTE Vehicle damage due to uninten‐

tional opening of the tailgate

when using an automatic car wash

when using a high pressure cleaner

Deactivate KEYLESS-GO or make sure that the key located is at least 10 ft

(3 m) away from the vehicle in such sit‐ uations.

When making the kicking movement, make sure that you are standing firmly on the ground you could otherwise lose your balance, e.g. on ice.

Requirements:

The SmartKey is behind the vehicle.

Stand at least 12 in (30 cm) away from the vehicle while performing the kicking move‐ ment.

Do not come into contact with the bumper while making the kicking movement.

Do not carry out the kicking movement too slowly.

The kicking movement must be towards the vehicle and back.

Page 66

Opening and closing

Sensor detection range

If several consecutive kicking movements are not successful, wait ten seconds.

System limitations

The system may be impaired or may not function if:

The area around the sensor is dirty, e.g. due to road salt or snow.

The kicking movement is made using a pros‐ thetic leg.

The tailgate can open or close unintentionally in the following situations:

If persons' arms or legs move in the sensor detection range, e.g. when polishing the vehi‐ cle, sitting on the edge of the cargo compart‐ ment, or picking up objects.

If objects are guided behind or placed behind the vehicle, e.g. charging cables, tensioning straps or luggage.

When working on the trailer coupling, trailers or rear bicycle racks.

Deactivate KEYLESS-GO (

→ page 52) or do not

carry the SmartKey about your person in such situations.

Limiting the opening angle of the tailgate

Activating the opening angle limiter

You can limit the opening angle of the tailgate in the top half of its opening range, to approx‐ imately 8 in (20 cm) before the end position.

Stop the opening procedure of the tailgate at the desired position.

Press and hold the closing button in the tail‐ gate until you hear a short acoustic signal. The opening angle limiter is activated. The tailgate then stops in the stored position when opened.

To open the tailgate fully, pull the handle on the outside of the tailgate again after it has stopped automatically.

Deactivating the opening angle limiter

Press and hold the closing button on the tail‐ gate until two acoustic signals sound.

Unlocking the tailgate with the mechanical key

Fold the rear seat backrest forward.

Remove the combined cargo cover and net

→ page 99).

(

Page 67

Opening and closing

Insert mechanical key 2 into opening 1 in the trim and push it in. The tailgate is unlocked.

Emergency release of the tailgate from the inside (vehicles with a folding bench seat)

Press the cover down in the direction of arrow 1 and pull in the direction of arrow

2 and remove it.

Pull the emergency release lever in the direc‐ tion of arrow 3. The tailgate is unlocked.

Roller sun blinds

Extending the rear side window roller sun‐ blinds

NOTE Damage to the inertia reel due to

it snapping back

If suddenly snapped back, the inertia reel may be damaged.

Always move the roller sun blind by hand.

Do not drive with the roller sun blind hooked in and side windows opened at the same time.

Page 68

Opening and closing

Pull the roller sunblind out by tab 1 and hook it onto brackets 2 at the top of the window.

Side windows

Opening/closing the side windows

WARNING Risk of entrapment when opening a side window

When opening a side window, parts of the body could be drawn in or become trapped between the side window and window frame.

When opening, make sure that nobody is touching the side window.

If someone is trapped, release the but‐ ton immediately or pull it in order to close the side window again.

WARNING Risk of becoming trapped when closing a side window

When closing a side window, body parts could be trapped in the closing area in the process.

When closing, make sure that no body parts are in the closing area.

If someone is trapped, release the but‐ ton immediately or press the button in order to reopen the side window.

WARNING Risk of becoming trapped when children operate the side windows

Children could become trapped if they oper‐ ate the side windows, particularly when unat‐ tended.

Activate the child safety lock for the rear side windows.

When leaving the vehicle, always take the SmartKey with you and lock the vehicle.

Never leave children unattended in the vehicle.

Page 69

Opening and closing

Closing

To open

The buttons in the driver's door take prece‐ dence.

To start automatic operation: press/pull the W button beyond the pressure point.

To interrupt automatic operation: press or pull the W button again.

Automatic reversing function for the side windows

If an object blocks a side window during the closing process, the side window opens again automatically. The automatic reversing function is only an aid and is not a substitute for your attentiveness.

When closing, make sure that no body parts are in the closing area.

WARNING Risk of becoming trapped despite reversing protection on the side window

The reversing function does not react:

to soft, light and thin objects, e.g. small fingers.

over the last ã in (4 mm) of the closing path.

during resetting.

when closing the side window again man‐ ually immediately after automatic revers‐ ing.

This means that the reversing function can‐ not prevent someone from becoming trapped in these situations.

When closing, make sure that no body parts are in the closing area.

If someone becomes trapped, press the W button to open the side window again.

Ventilating the vehicle before starting a jour‐ ney (convenience opening)

WARNING Risk of entrapment when opening a side window

When opening a side window, parts of the body could be drawn in or become trapped between the side window and window frame.

When opening, make sure that nobody is touching the side window.

Release the button immediately if somebody becomes trapped.

Page 70

Opening and closing

Press and hold the % button on the SmartKey.

The following functions are performed:

The vehicle is unlocked.

The side windows are opened.

The sliding sunroof is opened.

The panoramic sliding sunroof is opened.

The seat ventilation of the driver's seat is switched on.

If the roller sunblinds of the panoramic sliding sunroof are closed, the roller sunblinds are opened first.

To continue the opening procedure: press the % button again.

Problems with the side windows

Problem

A side window cannot be closed and

Possible causes/consequences and M

you cannot see the cause.

To interrupt convenience opening: release the % button.

Closing side windows from the outside (con‐ venience closing)

WARNING Risk of entrapment caused by inadvertent convenience closing

When the convenience closing feature is operating, parts of the body could become trapped in the closing area of the side win‐ dow and the sliding sunroof.

Observe the complete closing proce‐ dure when using convenience closing.

Solutions

Check to see if any objects are in the window guide.

When closing, make sure that no body parts are in the closing area.

Press and hold the & button on the SmartKey.

The following functions are performed:

The vehicle is locked.

The side windows are closed.

The sliding sunroof is closed.

The panoramic sliding sunroof is closed.

To close the roller sunblinds: press the

& button again.

To interrupt convenience closing: release the & button.

Convenience closing can also be operated with KEYLESS-GO (

→ page 56).

Page 71

Opening and closing

Problem

Possible causes/consequences and M

WARNING Risk of entrapment if reversing protection is not activated

Solutions

If you close a side window again immediately after it has been blocked or reset, the side window closes with increased or maximum force. The reversing function is then not active.

Parts of the body could be trapped in the closing area in the process.

Make sure that no parts of the body are in the closing area.

To stop the closing process, release the button or press the button again to reopen the side win‐ dow.

If a side window is obstructed during closing and reopens again slightly:

Immediately after the window blocks, pull the corresponding button again until the side window has closed, and hold the button for an additional second. The side window is closed with increased force.

If a side window is obstructed again during closing and reopens again slightly:

Repeat the previous step. The side window is closed without the automatic reversing function.

Page 72

Opening and closing

Sliding sunroof

Opening/closing the sliding sunroof

The term "sliding sunroof" also refers to the panoramic sliding sunroof.

WARNING Risk of becoming trapped while opening and closing the sliding sunroof

During opening and closing, parts of the body could get caught in the sweep of the sliding sunroof.

When opening or closing, make sure that no body parts are in the sweep.

Release the button immediately if somebody becomes trapped.

Press the button in any direction during the automatic opening/closing process. The opening/closing process is stop‐ ped.

WARNING Risk of becoming trapped if the sliding sunroof is operated by chil‐ dren

Children operating the sliding sunroof could get caught in the moving parts, particularly if unattended.

Never leave children unattended in the vehicle.

When leaving the vehicle, always take the key with you and lock the vehicle.

WARNING Risk of becoming trapped while opening and closing the roller sun blind

When opening or closing, make sure that no body parts become trapped between the roller sun blind and frame or the sliding sun‐ roof.

When opening or closing, make sure that no body parts are in the sweep of the roller sun blind.

Release the button immediately if somebody becomes trapped.

Press the button in any direction during the automatic opening/closing process. The opening/closing process is stop‐ ped.

NOTE Malfunction caused by snow and

ice

Snow and ice may lead to a malfunction of the sliding sunroof.

Only open the sliding sunroof if it is free of snow and ice.

NOTE Damage caused by protruding

objects

Objects that protrude from the sliding sun‐ roof may damage the sealing strips.

Do not allow anything to protrude from the sliding sunroof.

Page 73

Opening and closing

To raise

To open

To close/lower

Use the 3 button to operate the panoramic sliding sunroof and the roller sunblind.

The panoramic sliding sunroof can only be opened when the roller sunblind is open.

The roller sunblind can only be operated when the panoramic sliding sunroof is closed.

To start automatic operation: press/pull the 3 button beyond the pressure point.

To interrupt automatic operation: press/ pull the 3 button again.

Restrictions:

Vehicles without a panoramic sliding sun‐ roof: The automatic opening and raising fea‐

ture is available only when the sliding sun‐ roof is closed.

Vehicles with a panoramic sliding sun‐ roof: The automatic raising feature is only

available when the sliding sunroof is closed or raised.

The panoramic sliding sunroof cannot be opened if a roof rack is installed. The panor‐ amic sliding sunroof closes again automati‐ cally when it encounters resistance.

Automatic reversing function of the sliding sunroof

If there is an object obstructing the sliding sun‐ roof during the closing process, the sliding sun‐ roof opens again automatically. The automatic reversing function is only an aid and is not a sub‐ stitute for your attentiveness.

When closing, make sure that no body parts are in the closing area.

WARNING Risk of becoming trapped despite the reversing function being active

The reversing function does not react:

to soft, light and thin objects, e.g. small fingers

during the last 1/6 in (4 mm) of the clos‐ ing path

during resetting

when closing the sliding sunroof again manually immediately after automatic reversing

Page 74

Opening and closing

This means that the reversing function can‐ not prevent someone being trapped in these situations.

When closing, make sure that no body parts are in the closing area.

Release the button immediately if somebody becomes trapped.

Press the button in any direction during the automatic closing process. The closing process is stopped.

Automatic reversing function of the roller sunblind

If there is an object obstructing the roller sun‐ blind during the closing process, the roller sun‐ blind opens again automatically. The automatic reversing function is only an aid and is not a sub‐ stitute for your attentiveness.

When opening or closing the roller sunblind, make sure that no body parts are in the sweep.

WARNING Risk of becoming trapped despite the reversing function being active

In particular, the reversing function does not react to soft, light and thin objects, for exam‐ ple small fingers.

This means that the reversing function can‐ not prevent entrapment in these situations.

When opening or closing the roller sun blind, make sure that no body parts are in the sweep.

Release the button immediately if somebody becomes trapped.

Press the button in any direction during the automatic closing process. The closing process is stopped.

Automatic features of the sliding sunroof

The term "sliding sunroof" also refers to the panoramic sliding sunroof.

By pushing or pulling the 3 button you can interrupt the automatic functions: "Rain closing function when driving " and "Automatic lowering feature".

Rain closing function when driving Vehicles with a panoramic sliding sunroof: if

it starts to rain, the raised sliding sunroof is automatically lowered while the vehicle is in motion.

Automatic lowering feature Vehicles with a panoramic sliding sunroof: if

the sliding sunroof is raised at the rear, the slid‐ ing sunroof is automatically lowered slightly at higher speeds. At low speeds it is raised again automatically.

WARNING Risk of entrapment by auto‐ matic lowering of the sliding sunroof

At high speeds the raised sliding sunroof automatically lowers slightly at the rear.

This could trap you or other persons.

Page 75

Opening and closing

Make sure that nobody reaches into the sweep of the sliding sunroof whilst the vehicle is in motion.

If somebody becomes trapped, immedi‐ ately pull back the sliding sunroof but‐ ton. The sliding sunroof lifts during opening.

Problem

The sliding sunroof cannot be closed and you cannot see the cause.

Problems with the sliding sunroof

The term "sliding sunroof" also refers to the panoramic sliding sunroof.

Possible causes/consequences and M

WARNING Risk of becoming trapped by closing the sliding sunroof again

Solutions

If you close the sliding sunroof again immediately after it has been blocked or reset, the sliding sunroof closes with increased or maximum force.

The reversing function is then not active. Parts of the body could be trapped in the closing area in the process. This poses an increased risk of injury or even fatal injury.

Make sure that no parts of the body are in the closing area.

Release the button immediately if somebody becomes trapped.

Press the button in any direction during the automatic closing process. The closing process is stopped.

If the sliding sunroof is obstructed during closing and reopens again slightly:

Page 76

Opening and closing

Problem

Vehicles without a panoramic slid‐ ing sunroof: the sliding sunroof does

not operate smoothly.

Vehicles with a panoramic sliding sunroof: the sliding sunroof or the

roller sunblind does not operate smoothly.

Possible causes/consequences and M

Immediately after automatic reversing, pull and hold the 3 button down again to the point of resist‐

Solutions

ance until the sliding sunroof is closed. The sliding sunroof is closed with increased force.

If the sliding sunroof is obstructed again and reopens again slightly:

Repeat the previous step. The sliding sunroof is closed again with increased force.

Raise the sliding sunroof fully at the rear.

Press the 3 button for another second.

Use automatic operation to fully raise and then close the sliding sunroof.

Pull the 3 button down repeatedly to the point of resistance until the sliding sunroof is fully closed.

Pull the 3 button for another second.

Pull and hold the 3 button down until the roller sunblind is completely closed.

Pull the 3 button for another second.

Use automatic operation to fully open and then close the sliding sunroof.

Page 77

Opening and closing

Anti-theft protection

Immobilizer

The immobilizer prevents your vehicle from being started without the correct key.

The immobilizer is automatically activated when the ignition is switched off and deactivated when the ignition is switched on.

When leaving the vehicle, always take the key with you and lock the vehicle. Anyone can start the engine if a valid key has been left inside the vehicle.

In the event that the engine cannot be star‐ ted (yet the starter battery is charged), the system is not operational. Contact an authorized Mercedes-Benz Center or call 1-800-FOR-MERCedes (in the USA) or 1-800-387-0100 (in Canada).

ATA (anti-theft alarm system)

Function of the ATA system (anti-theft alarm system)

If the ATA system is armed, a visual and audible alarm is triggered in the following situations:

A door is opened.

The tailgate is opened.

The hood is opened.

The ATA system is armed automatically after approximately 10 seconds:

After locking the vehicle with the SmartKey.

After locking the vehicle using KEYLESS-GO.

When the ATA system is armed, indicator lamp

1 flashes.

The ATA system is automatically deactivated:

After unlocking the vehicle with the Smart‐ Key.

After pressing the start/stop button with the SmartKey inside the vehicle.

Page 78

Opening and closing

After unlocking the vehicle using KEYLESSGO.

When the mbrace service (

→ page 232) is

active and the alarm stays on for more than 30 seconds, a message is automatically sent to the Customer Assistance Center.

Deactivating the ATA (anti-theft alarm sys‐ tem) alarm

Press the %, & or p button on the SmartKey.

Press the start/stop button (the SmartKey is inside the vehicle).

Stopping the alarm using KEYLESS-GO

Grasp the outside door handle (with the SmartKey outside the vehicle).

Page 79

Correct driver's seat position

WARNING Risk of injury from adjusting the vehicle settings while the vehicle is in motion

You could lose control of the vehicle in the following situations:

if you adjust the driver's seat, the head restraint, the steering wheel or the mirror while the vehicle is in motion

if you fasten your seat belt while the vehi‐ cle is in motion

Before starting the engine: adjust the driver's seat, the head restraint, the steering wheel or the mirror and fasten your seat belt.

Observe the following when adjusting steering wheel 1, seat belt 2 and driver's seat 3:

you are as far away from the driver's airbag as possible

you are sitting in a normal upright position

your thighs are slightly supported by the seat cushion

Seats and stowing

your legs are not entirely stretched and you can depress the pedals properly

the back of your head is supported at eye level by the center of the head restraint

you can hold the steering wheel with your arms slightly bent

you can move your legs freely

you can see all the displays in the instrument cluster clearly

you should have a good overview of traffic conditions

the seat belt is pulled snugly against the body and is routed across the center of your shoulder and across your hips in the pelvic area

Page 80

Seats and stowing

Seats

Adjusting the front seat manually and elec‐ trically (without Seat Comfort Package)

WARNING Risk of becoming trapped if the seats are adjusted by children

Children could become trapped if they adjust the seats, particularly when unattended.

When leaving the vehicle, always take the SmartKey with you and lock the vehicle.

Never leave children unattended in the vehicle.

The seats can be adjusted when the ignition is switched off.

WARNING Risk of becoming trapped when adjusting the seats

When you adjust a seat, you or other vehicle occupants could become trapped, e.g. on the seat guide rail.

Make sure when adjusting a seat that no one has any body parts in the sweep of the seat.

Observe the safety notes on "Airbags" and "Chil‐ dren in the vehicle".

WARNING Risk of accident due to the driver's seat not being engaged

If the driver's seat is not engaged, it could move unexpectedly while the vehicle is in motion.

This could cause you to lose control of the vehicle.

Always make sure that the driver's seat is engaged before starting the vehicle.

WARNING Risk of injury from adjusting the vehicle settings while the vehicle is in motion

You could lose control of the vehicle in the following situations:

if you adjust the driver's seat, the head restraint, the steering wheel or the mirror while the vehicle is in motion

if you fasten your seat belt while the vehi‐ cle is in motion

Before starting the engine: adjust the driver's seat, the head restraint, the steering wheel or the mirror and fasten your seat belt.

WARNING Risk of becoming trapped if the seat height is adjusted carelessly

If you adjust the seat height carelessly, you or other vehicle occupants could be trapped and thereby injured.

Page 81

Seats and stowing

Children in particular could accidentally press the electrical seat adjustment buttons and become trapped.

While moving the seats, make sure that hands or other body parts do not get under the lever assembly of the seat adjustment system.

WARNING Risk of injury due to head restraints which are not installed or are adjusted incorrectly

If head restraints are not installed or are adjusted incorrectly, the head restraints can‐ not provide protection as intended.

There is an increased risk of injury in the head and neck area, e.g. in the event of an accident or when braking.

Always drive with the head restraints installed.

Before driving off, make sure for every vehicle occupant that the center of the head restraint supports the back of the head at about eye level.

Do not rotate the head restraints of the front and rear seats. Otherwise, you cannot adjust the height and angle of the head restraints correctly.

Adjust the head restraint fore-and-aft position so that it is as close as possible to the back of your head.

WARNING Risk of injury due to an incor‐ rect seat position

The seat belt does not offer the intended level of protection if you have not moved the seat backrest to an almost vertical position.

When braking or in the event of an accident, you could slide underneath the seat belt and sustain abdomen or neck injuries, for exam‐ ple. This poses an increased risk of injury or even fatal injury.

Adjust the seat correctly before starting the journey.

Always ensure that the seat backrest is in an almost vertical position and that the shoulder section of your seat belt is routed across the center of your shoul‐ der.

NOTE Damage to the seats when moving

the seats back

The seats may be damaged by objects when moving the seats back.

When moving the seats back, make sure that there are no objects in the footwell or under or behind the seats.

Page 82

Seats and stowing

Seat backrest inclination

Seat height

Seat fore-and-aft position

To adjust the seat fore-and-aft position:

lift lever 3 and slide the seat into the desired position.

Make sure that the seat is engaged.

Adjusting the front seat manually and elec‐ trically (with Seat Comfort Package)

Seat backrest inclination

Seat height

Seat cushion inclination

Seat fore-and-aft position

Seat cushion length

To adjust the seat fore-and-aft position:

lift lever 4 and slide the seat forwards or backwards.

Make sure that the seat is engaged.

To adjust the seat cushion length: lift lever

5 and slide the front section of the seat

cushion forwards or backwards.

Page 83

Seats and stowing

Adjusting the seats electrically

Head restraint height

Seat backrest inclination

Seat height

Seat cushion length

Seat cushion inclination

Seat fore-and-aft position

Save the settings with the memory function

→ page 91).

(

Adjusting the front passenger seat from the driver's seat

Requirement:

Power supply switched on

This function is only available on vehicles with an electrically adjustable front passenger seat.

You can call up the following functions for the front passenger seat:

Seat adjustment

Seat heater

Seat ventilation

Memory function

Page 84

Seats and stowing

Press button 1 repeatedly until the indica‐ tor lamp in the button lights up. The front passenger seat is selected.

Adjust the front passenger seat using the buttons in the door control panel on the driv‐ er's side.

Adjusting the 4-way lumbar support

To raise

To soften

To lower

To harden

Using buttons 1 to 4, adjust the contour of the backrest individually to suit your back.

Head restraints

Adjusting the front seat head restraints man‐ ually

WARNING Risk of injury from adjusting the vehicle settings while the vehicle is in motion

You could lose control of the vehicle in the following situations:

if you adjust the driver's seat, the head restraint, the steering wheel or the mirror while the vehicle is in motion

if you fasten your seat belt while the vehi‐ cle is in motion

Before starting the engine: adjust the driver's seat, the head restraint, the steering wheel or the mirror and fasten your seat belt.

Page 85

WARNING Risk of injury due to head restraints which are not installed or are adjusted incorrectly

If head restraints are not installed or are adjusted incorrectly, the head restraints can‐ not provide protection as intended.

There is an increased risk of injury in the head and neck area, e.g. in the event of an accident or when braking.

Always drive with the head restraints installed.

Before driving off, make sure for every vehicle occupant that the center of the head restraint supports the back of the head at about eye level.

Do not interchange the head restraints of the front and rear seats. Otherwise, you cannot adjust the height and angle of the head restraints correctly.

Adjust the head restraint fore-and-aft position so that it is as close as possible to the back of your head.

To raise: pull the head restraint up.

To lower: press release knob 1 in the direc‐ tion of the arrow and push the head restraint down.

Adjusting the gap between the head restraint and the back of your head:

To move forward: pull the head restraint forward.

Seats and stowing

To move back: press release knob 2 and push the head restraint back.

Adjusting the front seat luxury head restraints

To adjust the side bolsters of the head restraint: pull or push right or left-hand side

bolster 2.

Page 86

Seats and stowing

Adjusting the gap between the head restraint and the back of your head:

To move forward: pull the head restraint forward.

To move back: press release knob 1 and push the head restraint back.

Lowering the rear seat head restraints from the front

Press button 1.

Adjusting the rear seat head restraints

To raise: pull the head restraint up.

To lower: press release knob 1 in the direc‐ tion of the arrow and push the head restraint down.

Only the outer head restraints can be removed.

Release the rear seat backrest and fold it slightly forwards.

To remove: pull the head restraint up to the stop.

Push release knob 1 in the direction of the arrow and pull out the head restraint.

To install: insert the head restraint so that the notches on the bar are on the left when viewed in the direction of travel.

Push the head restraint down until it engages.

Fold the rear seat backrest back until it engages.

Switching the seat heating on/off

WARNING Risk of burns due to repeat‐ edly switching on the seat heater

Repeatedly switching on the seat heater can cause the seat cushion and seat backrest padding to become very hot.

Page 87

The health of persons with limited tempera‐ ture sensitivity or a limited ability to react to excessively high temperatures may be affec‐ ted or they may even suffer burn-like injuries.

Do not repeatedly switch on the seat heater.

To switch on/increase the level: press but‐ ton 1 repeatedly until the desired heating level is set. Depending on the heating level, up to three indicator lamps light up.

To switch off/reduce the level: press but‐ ton 1 repeatedly until all the indicator lamps go out.

The seat heater automatically switches down from the three heating levels after certain periods of time: 8, 10 and 20 minutes until the seat heater is switched off.

Switching the seat ventilation on/off

Requirement:

Power supply switched on

Seats and stowing

To switch on/increase the level/ decrease the level: press button 1 repeat‐

edly until the desired ventilation level is set. Depending on the ventilation level, up to three indicator lamps light up.

To switch off: press button 1 repeatedly until all the indicator lamps go out.

Page 88

Seats and stowing

Folding bench seat in the cargo compart‐ ment

Notes on the folding bench seat

WARNING Risk of injury when the seat backrest is not upright and locked in position

If the seat backrests of the rear bench seat are not locked in the upright position, the seat backrest of the folding bench seat may fold down while driving.

In this case, the seat belts may not perform their intended protective function.

Make sure that the seat backrests of the rear bench seat are locked in the upright position.

Observe the notes on "Seat belts" (→ page 32), "Head restraints" ( the vehicle" (

→ page 82) and "Children in

→ page 41).

The folding bench seat is only approved for use with child seats designed for children up to six years old .

A switch to open the tailgate from the folding bench seat is located on the wheel arch, on the right-hand side when viewed in the direction of travel.

You can obtain information on child restraint systems on the folding bench seat from any authorized Mercedes-Benz Center.

The folding bench seat may only be used when the combined cargo cover and net is installed.

Folding out the folding bench seat

Requirements:

The seat backrests of the rear bench seat are locked in the upright position.

The handle of the combined luggage cover and net has been moved up and, to improve the rear view, the upper part of the plate has been folded down.

Page 89

Pull release handle 1 and fold the seat backrest of the folding bench seat upwards.

Hook the seat belts into retainers 3.

Secure the seat belt buckles in the back of the seat backrest.

Pull release 2 and fold the seat cushion of the folding bench seat into the seat position.

Push down the seat cushion until the seat backrest engages fully.

Fold the head restraints upwards.

Installing and removing the seat cushion

You must remove the seat cushion on the folding bench seat beforehand if you wish to lift the cargo compartment floor in the event of a flat tire, for example.

Seats and stowing

Page 90

Seats and stowing

To remove: fold seat cushion 2 vertically upwards and remove it from seat cushion guide 1.

To install: push seat cushion 2 into seat cushion guide 1 at a slight angle from the rear 3.

Fold seat cushion 2 back into its starting position 4 until it engages.

Folding back the folding bench seat

Pull the seat cushion upwards by tab 1 and fold it back into its starting position until it engages.

NOTE Damage to the folding bench seat

when folding back

The folding bench seat may be damaged when it is folded back.

Fully insert the head restraints into the guides.

Make sure that the seat belt buckles engages in their guides.

Page 91

Press release knob 3 and fold the head restraints down.

Press release knob 4 and push the head restraints all the way in.

Fold back seat backrest 2 of the folding bench seat into its starting position.

Steering wheel

Adjusting the steering wheel manually

WARNING Risk of injury from adjusting the vehicle settings while the vehicle is in motion

You could lose control of the vehicle in the following situations:

if you adjust the driver's seat, the head restraint, the steering wheel or the mirror while the vehicle is in motion

if you fasten your seat belt while the vehi‐ cle is in motion

Before starting the engine: adjust the driver's seat, the head restraint, the

steering wheel or the mirror and fasten your seat belt.

WARNING Risk of entrapment for chil‐ dren when adjusting the steering wheel

Children could injure themselves if they adjust the steering wheel.

Never leave children unattended in the vehicle.

When leaving the vehicle, always take the SmartKey with you and lock the vehicle.

Seats and stowing

To unlock the steering column: push release lever 1 down completely.

Adjust height 2 and distance to steering wheel 3.

To lock the steering column: push release lever 1 up as far as it will go.

Check and make sure that the steering col‐ umn is locked by moving the steering wheel.

Page 92

Seats and stowing

Adjusts the steering wheel electrically

The steering wheel can be adjusted when the ignition is switched off.

Adjusts the distance to the steering wheel

Adjusts the height

Save the settings with the memory function.

Switching the steering wheel heater on/off

To switch on

To switch off

Indicator lamp

Easy entry and exit feature

How the easy entry and exit feature operates

WARNING Risk of accident when driving off while adjusting the easy exit feature

‑ If you drive off while the easy entry and exit feature is making adjustments, you could lose control of the vehicle.

Always wait until the adjustment proc‐ ess is complete before driving off.

WARNING Risk of entrapment when adjusting the easy entry and exit feature ‑

‑ When the easy entry and exit feature adjusts the steering wheel, you and other vehicle occupants – particularly children – could become trapped.

‑ While the easy entry and exit feature is making adjustments, make sure that no one has any body parts in the sweep of the steering wheel.

Page 93

Seats and stowing

Move the adjustment lever of the steer‐ ing wheel if there is a risk of becoming trapped by the steering wheel. The adjustment process is stopped.

Never leave children unattended in the vehicle.

When leaving the vehicle, always take the key with you and lock the vehicle.

The easy entry and exit feature makes getting in and out of your vehicle easier.

If the easy entry and exit feature is active, the steering wheel will move upwards in the follow‐ ing situations:

you switch the ignition off.

you open the driver's door when the ignition is switched on.

The steering wheel moves back to the last drive position in the following cases:

you switch the ignition on when the driver's door is closed.

you close the driver's door when the ignition is switched on.

The last drive position of the steering wheel is stored:

when you switch off the ignition.

with the last setting stored using the memory function.

If you press one of the memory function position buttons, the adjustment process is stopped.

The crash-responsive exit aid only functions when the easy entry and exit feature is active.

Setting the easy entry and exit feature

Multimedia system:

Vehicle.Vehicle Settings.Easy

Entry/Exit

Activate O or deactivate ª the function.

Using the memory function

WARNING Risk of an accident if memory function is used while driving

If you use the memory function on the driv‐ er's side while driving, you could lose control

of the vehicle as a result of the adjustments being made.

Only use the memory function on the driver's side when the vehicle is station‐ ary.

WARNING Risk of entrapment when set‐ ting the seat with the memory function

When the memory function adjusts the seat or steering wheel, you and other vehicle occupants – particularly children – could become trapped.

During the setting procedure of the memory function, ensure that no body parts are in the sweep of the seat or the steering wheel.

If somebody becomes trapped, immedi‐ ately release the memory function posi‐ tion button. The adjustment process is stopped.

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Seats and stowing

WARNING Risk of entrapment if the memory function is activated by children

Children could become trapped if they acti‐ vate the memory function, particularly when unattended.

Never leave children unattended in the vehicle.

When leaving the vehicle, always take the SmartKey with you and lock the vehicle. This also applies to mobile phones if the "Digital Car Key in the smartphone" function is activated via the Mercedes connect me web app.

The memory function can be used when the igni‐ tion is switched off. Seat comfort positions for up to three people can be stored and called up using the memory function.

The following systems can be set using the memory function:

Seat, backrest and head restraint

Steering wheel

Outside mirrors

Head-up Display

To save: set the seat, the steering wheel, the Head-up Display and the outside mirrors to the desired position.

Press the memory button M together with one of the storage position buttons 1, 2 or 3. An acknowledgment tone sounds. The set‐ tings are stored.

To call up: press and hold button 1, 2 or 3 until all the seat comfort systems are in the stored position.

Stowage areas

Notes on loading the vehicle

WARNING Risk of exhaust gas poisoning

Always switch off the engine before opening the tailgate.

Never drive with the tailgate open.

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Seats and stowing

WARNING Risk of injury from unsecured items in the vehicle

If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip over or be thrown around and thereby hit vehicle occupants.

There is a risk of injury, particularly in the event of sudden braking or a sudden change in direction.

Always stow objects in such a way that they cannot be thrown around.

Before the journey, secure objects, lug‐ gage or loads against slipping or tipping over.

WARNING Risk of injury due to objects being stowed incorrectly

If objects in the vehicle interior are stowed incorrectly, they can slide or be thrown around and hit vehicle occupants. In addi‐ tion, cup holders, open stowage spaces and mobile phone brackets cannot always retain all objects they contain.

There is a risk of injury, particularly in the event of sudden braking or a sudden change in direction.

Always stow objects so that they can‐ not be thrown around in such situa‐ tions.

Always make sure that objects do not protrude from stowage spaces, luggage nets or stowage nets.

Close the lockable stowage spaces before starting a journey.

Stow and secure objects that are heavy, hard, pointed, sharp-edged, fragile or too large in the cargo compartment.

WARNING Risk of burns from tailpipes and tailpipe trim

The tailpipe and tailpipe trim can become very hot. If you come into contact with these parts of the vehicle, you could burn yourself.

Always be particularly careful around the tailpipe and the tailpipe trim.

Allow the vehicle parts to cool down before you touch them.

The handling characteristics of your vehicle are dependent on the distribution of the load within the vehicle. You should bear the following in mind when loading the vehicle:

never exceed the permissible gross mass or the permissible axle loads for the vehicle (including occupants). The values are speci‐ fied on the vehicle identification plate on the vehicle's B-pillar.

the load must not protrude above the upper edge of the seat backrests.

when transporting objects in the cargo com‐ partment, the combined cargo cover and net must always be installed (cargo compart‐ ment cover and safety net).

always place the load behind unoccupied seats if possible.

secure the load using the tie-down eyes and distribute the load evenly.

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Seats and stowing

Interior stowage compartments

Overview of the front stowage compart‐ ments

Observe the notes on loading the vehicle

→ page 92).

(

Stowage compartment in the doors

Stowage/telephone compartment in the armrest with multimedia connections and stowage compartment, for example, for an MP3 player

Stowage compartment in the front center console with a USB port (depending on the vehicle's equipment)

Glove box

Locking/unlocking the glove box

Observe the notes on loading the vehicle

→ page 92).

(

Turn the mechanical key a quarter turn clock‐ wise 2 (to lock) or counter-clockwise 1 (to unlock).

Opening the eyeglasses box

Observe the notes on loading the vehicle

→ page 92).

(

To open: press button 1.

Opening the stowage compartment in the rear armrest

Observe the notes on loading the vehicle

→ page 92).

(

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Seats and stowing

To open: press release catch 1 and swing the cover of the armrest upwards.

Through-loading feature in the rear bench seat

Folding the rear seat backrests forward

WARNING Risk of injury if the rear bench seat/rear seat and seat backrest are not engaged

If the rear bench seat/rear seat and seat backrest are not engaged they could fold for‐ wards, e.g. when braking suddenly or in the event of an accident.

If this is the case, the vehicle occupant would be forced into the seat belt by the rear bench seat/rear seat or by the seat backrest. The seat belt cannot protect as intended and could result in additional injury.

Objects or loads in the trunk/cargo com‐ partment cannot be restrained by the seat backrest.

Make sure that the seat backrest and the rear bench seat/rear seat are engaged before every trip.

If the seat backrest is not engaged and locked, this will be shown in the multifunction display in the instrument cluster.

The center and outer seat backrests can be fol‐ ded forward separately.

The right outer seat backrest can only be folded forward together with the center seat backrest.

The outer seat backrests are electrically unlocked with the release handles in either the cargo compartment or beside the seat backr‐ ests.

Fully insert the rear seat backrest head restraints.

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Seats and stowing

Left and right and seat backrests: press right or left button 1. The corresponding seat backrest folds forward.

Center seat backrest: pull seat backrest 2 release 3 forward.

Fold seat backrest 2 forward.

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Seats and stowing

Folding the rear seat backrest back

NOTE Damage to the seat belt

The seat belt could become trapped and thus damaged when folding back the seat back‐ rest.

Make sure that the seat belt is not trap‐ ped when folding back the seat back‐ rest.

If the seat backrest is not engaged and locked, this will be shown in the multifunction display in the instrument cluster.

Move the driver's or front passenger seat for‐ wards, if necessary.

Fold corresponding seat backrest 1 back until it engages. Left and right seat backrests: if the seat backrest is not correctly engaged, this will be shown in the multifunction display in the instrument cluster.

Center seat backrest: if the seat backrest is not correctly engaged, red lock verification indicator 2 will be visible.

Locking the center rear seat backrest

Lock the center seat backrest if you want to secure the cargo compartment from unauthor‐ ized access. The center seat backrest can then only be folded forward together with the left seat backrest.

Both seat backrests must be engaged and joined together.

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Seats and stowing

Fold the center and left seat backrest forward.

To lock: slide catch 1 up. The release mechanism of the center seat backrest is locked.

To unlock: slide catch 1 down.

Adjusting the angle of the rear seat backr‐ ests (cargo position)

To enlarge the cargo compartment, you can adjust the seat backrests so that they are 10 degrees steeper (cargo position).

Fold the seat backrest forward (→ page 95).

Move bar 1 in the direction of the arrow.

Push seat backrest 2 back to bar 1 until the backrest engages.

Load compartment cover with safety net (combined cargo cover and net)

Notes on the cargo compartment cover

WARNING Risk of injury due to poorly secured objects

On its own, the cargo compartment cover cannot secure or restrain heavy objects, items of luggage or heavy loads.

You could be hit by an unsecured load during sudden changes in direction, braking or in the event of an accident. There is an increased risk of injury or even fatal injury.

Always stow objects in such a way that they cannot be thrown around.

Secure objects, luggage or loads against slipping or tipping over, e.g. by using lashing material, even if you are using the cargo compartment cover.

Mercedes Benz E Class 2017 Wagon Operator Manual

Specifications and Main Features

Frequently Asked Questions

User Manual