Mercedes Benz E Class 2017 Sedan Operator Manual
Digital–inthe vehicleVehicle document walletDigital –onthe InternetDigital –asanApp
Apple®iOS Android
TM
Familiarize yourself withthe con‐
tents of theOperator's Manual
directly via thevehicle's multi‐
media system (menu item "Vehi‐
cle"). Startwiththe quickguide,
discoveryour vehicle's highlights
or broaden your knowledgewith
useful tips.
Hereyou can find comprehen‐
sive informationabout operating
your vehicle and about services
and warranties in printed form.
Youcan find theOperator's Man‐
ual on theMercedes-Benz home‐
page.
The Mercedes-Benz Guides App
is available free-of-charge in
familiar App stores.
É2135847801gËÍ
2135847801
Order no. P213 0141 13
EditionC1-2017 H
Part no. 213584 78 01
Mercedes-Benz E-Class
E-Class
Operator's Manual
Mercedes-Benz
Symbols
In this Operator's Manual, youwill find thefol‐
lowing symbols:
&
DANGER Dangerdue to failureto
observe warning notices
Warning notices draw your attentiontohaz‐
ards that mayendanger your healthorlife, or
thehealthorlifeofothers.
#
Please observe thewarning notices in
these instructions.
ENVIRONMENTALNOTE Environmental
*
damage due to failuretoobserve envi‐
ronmental notes
Environmental notesinclude information on
environmentally responsible behavior or envi‐
ronmentally responsible disposal.
#
Observe environmentalnotes.
NOTE Damage to property due to failure
*
to observe notesonmaterial damage
Notesonmaterial damageinformyou of
riskswhichmay lead to your vehicle being
damaged.
#
Observe notesonmaterial damage.
%
Useful instructions or further information
that couldbehelpful to you.
R
X Instruction
R
(Q Page)Further information on atopic
R
Display Information in themultifunction dis‐
play/multimedia display
R
ï Highestmenu level, whichistobe
selected in themultimedia system
R
í Corresponding submenus, whichare to
be selected in themultimedia system
R
*Indicates acause
Publication details
Internet
Further information about Mercedes-Benzvehi‐
cles and about Daimler AG can be found on the
following websites:
http://www.mbusa.com (USAonly)
http://www.mercedes-benz.ca (Canada only)
Editorial office
©
Daimler AG:Not to be reprinted, translated or
otherwise reproduced, in whole or in part, with‐
out written permission from Daimler AG.
Vehiclemanufacturer
Daimler AG
Mercedesstrasse 137
70327Stuttgart
Germany
As at 30.11.15
Welcome to theworld of Mercedes-Benz
Beforeyou firstdrive off, read this Operator's
Manual carefullyand familiarize yourself with
your vehicle. Foryour ownsafetyand alonger
vehicle life, followthe instructions and warning
notices in this manual. Disregarding them may
lead to damagetothe vehicle or personal injury.
Vehicle damageresulting from theinstructions
being ignored is notcoveredbythe MercedesBenz Limited Warranty.
The equipment or product designation of your
vehicle mayvaryaccordingto:
R
Model
R
Order
R
National version
R
Availability
Mercedes-Benzreservesthe right to introduce
changes in thefollowing areas:
R
Design
R
Equipment
R
Technicalfeatures
Therefore, thedescription given mayvaryincer‐
tain cases from theequipment in your vehicle.
The following areintegral parts of thevehicle:
R
Digital Operator's Manual
R
Printed Operator's Manual
R
Maintenance Booklet
R
Equipment-dependent Supplements
Keep these documents in thevehicle at all
times. If yousell thevehicle, alwayspass all of
thedocuments on to thenew owner.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
ADaimlerCompany
2135847801
2135847801
2
Contents
At aglance .................................................... 6
Cockpit ........................................................... 6
Warning and indicator lamps .......................... 8
Overhead control panel ................................ 12
Doorcontrol panel and seatadjustment ....... 14
Emergencies and breakdowns ...................... 16
DigitalOperator'sManual ......................... 18
Callingupthe Digital Operator's Manual ...... 18
Generalnotes ............................................. 19
Protection of theenvironment......................19
Mercedes-BenzGenuineParts ....................... 19
Operator's Manual ........................................20
Service and vehicle operation ....................... 21
Operating safety........................................... 22
Declarationofconformity forwireless
vehicle components.....................................23
Diagnostics connection ................................ 24
Qualified specialistworkshop ....................... 24
Correct useofthe vehicle ............................25
Problems withyour vehicle ........................... 25
Reportingsafetydefects ...............................25
Limited Warranty..........................................26
QR codefor rescue card...............................26
Vehicle datastorage .....................................26
Copyright ...................................................... 28
Occupant safety ......................................... 30
Restraint system ...........................................30
Seatbelts ..................................................... 33
Airbags......................................................... 37
PRE-SAFE
®
................................................... 44
Children in thevehicle ..................................45
Pets in thevehicle ........................................54
Opening and closing .................................. 55
SmartKey ...................................................... 55
Doors............................................................ 60
Trunk ............................................................ 63
Roller sun blinds ...........................................69
Sidewindows ............................................... 70
Sliding sunroof .............................................. 74
Anti-theftprotection .....................................79
Seats and stowing ...................................... 81
Correct driver's seatposition ........................ 81
Seats ............................................................ 82
Steering wheel ..............................................91
Using thememoryfunction .......................... 93
Stowageareas .............................................. 94
Cup holder .................................................. 103
Ashtray and cigarette lighter .......................105
Sockets ....................................................... 106
Wireless chargingofthe mobile phone
and connection withthe exterior antenna .. 107
Installing/removing floor mats ...................109
Light and visibility .................................... 11 0
Exteriorlighting ........................................... 11 0
Interior lighting ............................................ 114
Windshield wiperand windshield washer
system ........................................................ 115
Mirrors ........................................................ 118
Operating thesun visors............................. 120
Infrared reflectivewindshield ......................121
Climatecontrol ......................................... 12 2
Overviewofclimatecontrolsystems ..........122
Operating theclimatecontrol system ......... 122
Contents
3
Drivingand parking .................................. 127
Driving ........................................................ 127
DYNAMIC SELECT switch............................134
Automatic transmission .............................. 135
Manual gearshifting....................................137
Gearshiftrecommendation......................... 138
Using kickdown .......................................... 138
Refueling .................................................... 138
Parking .......................................................140
Driving and driving safetysystems .............. 147
Instrument Displayand on-board
computer .................................................. 194
Instrument display overview....................... 194
Overviewofthe buttons on thesteering
wheel ..........................................................195
Operating theon-boardcomputer .............. 195
Displaysinthe multifunction display........... 197
Adjusting theinstrument lighting ................197
Menus and submenus ................................. 198
Head-up Display......................................... 205
Voice Control System .............................. 206
Operating safety......................................... 206
Operation................................................... 206
Using Voice ControlSystemeffectively ...... 208
Essential commands .................................. 208
Multimediasystem ................................... 217
Overviewand operation .............................. 217
System settings .......................................... 225
Navigation .................................................. 233
Telephone................................................... 235
Online andInternetfunctions ..................... 249
Media ......................................................... 256
Radio .......................................................... 268
Sound .........................................................274
Maintenanceand care ............................. 277
ASSYSTPLUSservice intervaldisplay........277
Engine compartment .................................. 278
Cleaning and care....................................... 284
Breakdownassistance ............................ 292
Emergency .................................................. 292
Vehicle tool kit ............................................ 293
Flat tire.......................................................294
Battery(vehicle) ......................................... 299
Towstartingortowing away ....................... 304
Electricalfuses ........................................... 308
Wheelsand tires ....................................... 311
Noise or unusual handlingcharacteristics ... 311
Regular checking of wheels and tires ..........311
Notesonsnowchains .................................312
Tire pressure............................................... 312
Loading thevehicle .....................................319
Tire labeling ................................................ 323
Definitions fortires and loading ................. 328
Changing awheel....................................... 331
Technical data .......................................... 340
Notesontechnical data.............................. 340
Vehicle electronics .....................................340
Vehicle identification plate, VIN and
engine number ...........................................342
Operating fluids .......................................... 344
Vehicle data................................................ 350
4
Contents
Displaymessages and warning/indi‐
cator lamps .............................................. 352
Displaymessages .......................................352
Warning and indicator lamps ...................... 396
Index .......................................................... 412
5
6
At aglance–Cockpit
At aglance–Cockpit
7
1
Steering wheel gearshiftpaddle
2
Combination switch
3
DIRECT SELECTselector lever
4
Display (multimedia system)
5
Start/Stop button
6
Control panel formultimedia system
7
Climatecontrol systems
8
Glove compartment
9
Hazardwarning lights
A
Stowagecompartment
B
Controls forthe multimedia system
C
Rear window roller sunblind
D
ECOstart/stopfunction
E
To setthe vehicle level
Parking Pilot
→
→
→
→
→
→
→
→
→
→
→
→
→
→
→
137
111
135
217
128
217
122
96
112
96
217
69
133
171
181
F
DYNAMIC SELECT switch
G
PASSENGER AIR BAGindicator lamps
H
Control panel formultimedia system
I
Adjusts thesteering wheel
J
Control panel foron-board computer
K
Cruise controllever
L
To unlock thehood
M
Electric parking brake
N
Light switch
O
Control panel for:
Steering Pilot
ActiveLaneKeeping Assist
PARKTRONIC
Head-up Display
→
134
→
41
→
195
→
92
→
195
→
158
→
278
→
144
→
110
→
167
→
192
→
173
→
205
8
At aglance–Cockpit
Instrument display (standard)
At aglance–Warning and indicator lamps
9
1
Speedometer
2
÷ ESP
3
#! Turn signal light
4
Ð Steering assistance malfunction
5
Multifunctiondisplay
6
! ABS malfunction
7
; Engine diagnosis
8
Tachometer
9
% Diesel engine:preglow
A
Electric parking brakeapplied (red)
®
F USAonly
! Canada only
B
Brakes (red)
$ USAonly
J Canada only
C
# Electrical fault
→
→
→
→
194
111
197
194
D
· Distance warning
E
? Coolant toohot/cold
F
Coolant temperaturedisplay
G
J Brakes (yellow)
H
! Electric parking brake(yellow)
I
6 Restraint system
J
ü Seatbeltisnot fastened
K
T Parking lights
L
Fuel leveldisplay
→
194
→
31
→
110
8 Fuel reserve withfuel filler cap location
indicator
M
K High beam
N
L Lowbeam
O
R Rear foglight
P
h Tire pressuremonitoring system
Q
å ESP
®
OFF
→
111
→
110
→
111
10
At aglance–Warning and indicator lamps
Instrument display in theWidescreen Cockpit
At aglance–Warning and indicator lamps
11
1
Speedometer
2
Foglight
3
ü Seat belt is notfastened
4
#! Turn signal light
5
Multifunction display
6
Tachometer
7
å ESP
÷ ESP
8
K Highbeam
®
OFF
®
L Lowbeam
T Parking lights
9
? Coolanttoo hot/cold
A
Coolant temperaturedisplay
B
· Distance warning
C
Ð Steering assistance malfunction
D
# Electricalfault
→
194
E
Brakes (red)
$ USAonly
J Canadaonly
→
111
F
Fuel leveldisplay
→
→
→
→
→
→
197
194
111
110
110
194
G
8 Fuel reserve withfuel filler cap location
indicator
H
R Rear foglight
I
6 Restraint system
J
% Diesel engine:preglow
K
; Engine diagnosis
L
J Brakes (yellow)
M
Electric parking brakeapplied (red)
F USAonly
→
111
→
31
! Canada only
N
h Tire pressuremonitoring system
O
! ABS malfunction
P
! Electricparkingbrake (yellow)
12
At aglance–Overhead control panel
At aglance–Overhead control panel
13
1
Sun visors
2
Roadside Assistance callbutton(mbrace
3
p Switches theleft-hand readinglamp
on/off
4
| Switches theautomatic lighting control
on/off
5
SOS button (mbrace
6
c Switches thefront interior lighting on/off
7
u Switches therear interior lighting on/off
®
)
→
®
)
→
→
→
120
248
114
114
8
p Switches theright-hand readinglamp
on/off
9
MB Infocall button (mbrace
A
Eyeglassesbox
B
3 Opens/closes thepanoramic sliding sun‐
®
)
→
114
→
248
→
96
→
74
roof
→
247
→
114
→
114
Opens/closes theroller sun blinds
C
Inside mirror
→
74
→
119
14
At aglance–Door control paneland seat adjustment
At aglance–Door control paneland seat adjustment
15
1
Adjusts theseats electrically
2
Switches theseat heating on/off
3
Switches theseat ventilation on/off
4
Adjusts thefront passenger seat from thedriv‐
er's seat
5
&%Locks/unlocks thevehicle
6
Opens/closes thetrunk lid
7
Adjusts and folds theoutside mirrors out/in
electrically
8
W Opens/closes theright side window
9
W Opens/closes therear right side window
A
Child safetylockfor therear side windows
B
W Opens/closes therear leftside window
→
→
→
→
→
→
→
→
→
→
84
90
90
60
63
118
70
70
53
70
C
W Opens/closes theleftside window
D
Opens thedoor
E
Sets thememoryfunction
F
Sets theseat fore-and-aftadjustment
G
Adjusts theseat cushion length
H
Adjusts the4-way lumbar support
I
Seat adjustment using themultimedia system
J
Adjusts thehead restraints
K
Adjusts theseat cushion inclination
L
Adjusts theseat height
M
Adjusts theseat backrestinclination
→
70
→
60
→
93
→
84
→
84
→
85
→
87
→
85
→
84
→
84
→
84
16
At aglance–Emergenciesand breakdowns
At aglance–Emergencies andbreakdowns
17
What to do in theevent of an accident
1
QR codefor accessing therescue card
2
Safetyvests
3
Button forthe SOS emergency callsystem and
breakdown assistance
4
Checkingand addingoperatingfluids
5
Tow-startingand towing away
6
Flat tire
7
Startingassistance
→
→
292
→
→
344
→
304
→
294
26
247
8
Hazard warning lights
9
Fuel filler flap withinstruction labels fortire
pressure,fuel type and QR code foraccessing
therescue card
A
Tow-startingand towing away
B
Vehicle tool kit
TIREFIT kit
→
301
→
112
→
138
→
304
→
293
→
295
18
Digital Operator'sManual
Callingupthe DigitalOperator'sManual
Multimedia system:
,
Vehicle.Õ Operator's Manual
#
Select amenu item.
In addition, youcan also call up theOperator's
Manual within amain function (e.g. via Infoon
Phone).
The Digital Operator's Manual describes the
function and operation of:
R
The vehicle
R
The multimedia system
Forsafetyreasons, theDigital Operator's Man‐
ual is deactivated while driving.
The DigitalOperator's Manual contains thefol‐
lowing menu items:
R
Search:allows youtosearch preciselyfor
keywords.
R
Quickstart:providesyou withimportant
informationsothat youcan startusingyour
vehicle immediately.
R
Tips:providestips on howtouse your vehicle
in certain situations.
R
Highlights:shows youvehicle highlights
using pictures and animations.
R
Messages:providesyou withfurther informa‐
tion about themessages in theinstrument
cluster.
R
Bookmarks:providesyou withalistofall the
bookmarks youhave stored yourself.
1
Picture
2
Menu
3
Navigation window
Some sections of theDigital Operator's Manual,
suchaswarning notescan be made visible by
highlighting and pressing them.
%
The Operator's Manual can also be found in
theMercedes-Benz Guides App in all com‐
mon App Stores.
Generalnotes
19
Protection of theenvironment
ENVIRONMENTAL NOTE Environmental
*
damage due to operating conditions and
personal driving style
The pollutant emission of your vehicle is
directlyrelated to theway youoperateyour
vehicle.
Youcan help to protect theenvironmentby
operating your vehicle in an environmentallyresponsible manner.Please observe thefol‐
lowing recommendations on operating condi‐
tions and personal driving style.
Operating conditions:
#
Makesurethat thetirepressureiscor‐
rect.
#
Do notcarry anyunnecessaryweight
(e.g. roof luggageracks once youno
longerneed them).
#
Adheretothe service intervals.
Aregularly serviced vehicle will contrib‐
utetoenvironmentalprotection.
#
Alwayshave service work carried out at
aqualified specialistworkshop.
Personal driving style:
#
Do notdepress theacceleratorpedal
when startingthe engine.
#
Do notwarmupthe engine while the
vehicle is stationary.
#
Drivecarefully and maintainasuitable
distancefromthe vehicle in front.
#
Avoid frequent, sudden acceleration
and braking.
#
Changegear in good time and use each
gear only up to Ô of its maximum
engine speed.
#
Switchoff theengine in stationarytraf‐
fic.
#
Keep an eyeonthe vehicle's fuel con‐
sumption.
Environmentalissues and recommendations:
It is recommended that youre-use or recycle
materials firstinstead of justdisposingofthem.
The relevant environmental regulations and
guidelines serve to protect theenvironmentand
mustbestrictlyobserved.
Mercedes-Benz GenuineParts
ENVIRONMENTALNOTE Environmental
*
damage caused by thenon-use of recon‐
ditionedcomponents.
DaimlerAGoffersrecycled reconditioned
components and partswiththe same quality
as newparts.The same entitlementfromthe
limited warrantyisvalid as fornew parts.
#
Use recycledreconditioned compo‐
nents and parts from Daimler AG.
20
General notes
NOTE Impairment of theoperating effi‐
*
ciency of therestraint systems from
installing accessories or from repairsor
welding
Airbags, Emergency Tensioning Devices, as
well as control unitsand sensorsfor the
restraint systems, maybeinstalled in thefol‐
lowing areas of your vehicle:
R
Doors
R
Door pillars
R
Doorsills
R
Seats
R
Cockpit
R
Instrument cluster
R
Centerconsole
#
Do notinstall accessories suchasaudio
systems in these areas.
#
Do notcarry out repairsorwelding.
#
Have accessories retrofitted at aquali‐
fied specialistworkshop.
Youcould jeopardizethe operating safetyofyour
vehicle if youuse parts,tires and wheelsaswell
as accessories relevant to safetywhichhave not
been approvedbyMercedes-Benz. This could
lead to malfunctions in safety-relevant systems,
e.g. thebrake system. Onlyuse Mercedes-Benz
GenuineParts or parts of equal quality. Onlyuse
tires, wheels and accessories that have been
specificallyapprovedfor your vehicle model.
Mercedes-BenzGenuineParts aresubject to
strict qualitycontrol. Eachparthas been spe‐
ciallydeveloped, manufactured or selectedfor
Mercedes-Benzvehicles and fine-tuned forthem.
Therefore, onlyMercedes-Benz GenuineParts
should be used.
Morethan 300,000 different Mercedes-Benz
GenuineParts areavailable forMercedes-Benz
models.
All Mercedes-Benz service centersmaintain a
supply of Mercedes-Benz GenuineParts fornec‐
essary service and repair work.Inaddition, stra‐
tegicallylocated parts-deliverycentersprovide
forquickand reliable parts service.
Alwaysspecify thevehicle identification number
(VIN) when ordering Mercedes-BenzGenuine‐
→ page342).
Parts(
Operator's Manual
This Operator's Manual describes all models and
all standardand optional equipment available for
your vehicle at thetime of this Operator's Man‐
ualgoing to press. Country-specific differences
arepossible. Note that your vehicle maynot be
equipped withall features described. This is also
thecase forsystems and functionsrelevant to
safety. Therefore, theequipment on your vehicle
maydifferfromthat in thedescriptionsand illus‐
trations.
The original purchase contract documentation
foryour vehicle contains alistofall of thesys‐
tems in your vehicle.
Should youhave anyquestionsconcerning
equipment and operation, please consult an
authorized Mercedes-Benz service center.
The Operator's Manual and maintenancebooklet
areimportant documents and shouldbekeptin
thevehicle.
General notes
21
Service and vehicleoperation
Vehicleoperation outside theUSA or Canada
When youare abroad withyour vehicle, observe
thefollowing points:
R
Service points or replacementparts maynot
be available immediately.
R
Unleaded fuel maynot be available forvehi‐
cles withacatalytic converter.Leaded fuel
maycause damagetothe catalytic converter.
R
The fuel mayhave an extremely lowoctane
number.Unsuitable fuel can cause engine
damage.
Some Mercedes-Benz models areavailable in
Europe through our European DeliveryProgram.
Formoreinformation, please consult an author‐
ized Mercedes‑Benz service center,orwrite to
one of thefollowing address:
In theUSA:
Mercedes-Benz USA, LLC
EuropeanDeliveryDepartment
One Mercedes Drive
Montvale,NJ076 45-0350
In Canada:
Mercedes-Benz Canada,Inc.
EuropeanDeliveryDepartment
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Maintenance
Alwaysbring theMaintenanceBookletwithyou
when bringing thevehicle to an authorized
Mercedes-BenzCenter.The customer service
advisor willrecordevery service foryou in the
Maintenance Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro‐
gram offers technicalhelpinthe case of a
breakdown. Your calls to thetoll-free Roadside
Assistance Hotline areansweredbyour agents
24 hoursaday,365 days ayear.
1-800-FOR-MERCedes (1-800-367-6372)(USA)
1-800-387-0100(Canada)
Youcan find further information in the
Mercedes-BenzRoadside Assistance Program
brochure (USA) or the"Roadside Assistance"
section in themaintenanceand warrantyinfor‐
mation booklet(Canada). Youwill find both in
thevehicle document wallet.
Changeofaddress or changeofownership
In theevent of achangeofaddress, please send
us the"Notification of address change" in the
Service and Guarantee bookletorsimply callthe
Mercedes-BenzCustomer Assistance Center
(USA) on thehotline number
1-800-FOR-MERCedes (1-800-367-6372)orCus‐
tomer Service (Canada)on1-800-387-0100. We
can then reachyou in atimelyfashion, if neces‐
sary.
If yousell your Mercedes, pleaseleave theentire
literatureinthe vehicle so that it is available to
thenextowner. If youhave purchased aused
car,please sendusthe "Notice of Purchase of
Used Car" in theService and Guarantee booklet
or simplycall theMercedes-Benz Customer
Assistance Center (USA) on thehotline number
22
General notes
1-800-FOR-MERCedes (1-800-367-6372)orCus‐
tomer Service (Canada)on1-800-387-0100.
Important notice forCalifornia retail buyers
and lesseesofMercedes-Benz automobiles
Under California lawyou maybeentitled to a
replacementofyour vehicle or arefund of the
purchase price or lease price,ifafter areasona‐
ble number of repair attemptsMercedes-Benz
USA, LLCand/or its authorized repair or service
facilities fail to fixone or moresubstantial
defectsormalfunctions in thevehicle that are
coveredbyits express warranty.
During aperiodof18months from originaldeliv‐
eryofthe vehicle or akilometer/mileage read‐
ing of 18,000 miles (29,000 km), whichever
occursfirst,vehicle repair is presumed fora
retail buyer or lessee if one or moreofthe fol‐
lowing occurs:
(1) theserious defect or damagecan result in
deadly or serious injurytothe vehicle occu‐
pants while driving AND this defect has
already been repaired at leasttwice AND
Mercedes‑Benz, LLChas been informed in
writing of thenecessity of arepair.
(2) thedefect or damage, though less serious
than (1) above,has already been repaired at
leastfour times AND Mercedes‑Benzhas
been informed in writing of thenecessity of
arepair.
(3) thevehicle cannotbeused forlonger than
30 calendar days because of repair work
resulting from this or other serious defects
or damage.
Please send your written noticeto:
Mercedes‑BenzUSA,LLC
Customer Assistance Center
3MercedesDrive
Montvale, NJ 07645-0350
Operating safety
&
WARNING Risk of accident duetomal‐
functions or system failures
If youdonot have theprescribed service/
maintenanceworkorany required repairs
carried out, this could result in malfunctions
or system failures.
#
Alwayshave theprescribed service/
maintenanceworkaswell anyrequired
repairscarried out at aqualified spe‐
cialistworkshop.
&
WARNING Risk of fire due to flammable
materials on hotparts of theexhaust
system
Flammable material suchasleaves, grass or
twigs mayigniteiftheycome intocontact
with hotparts of theexhaust system.
#
When driving on unpavedroads or offroad, regularly checkthe vehicle under‐
side.
General notes
23
#
Remove trappedplants or other flam‐
mable material, in particular.
#
If thereisdamage, consult aqualified
specialistworkshop immediately.
&
WARNING Risk of accident or injury due
to incorrect modifications on electronic
component parts
Modification to electronic components, their
softwareorwiring could impair their function
and/or thefunction of other networkedcom‐
ponentparts. In particular,systems relevant
to safetycould also be affected.
As aresult, these maynolonger function
properly and/or jeopardizethe operating
safetyofthe vehicle.
#
Nevertamper withthe wiring and elec‐
tronic component parts or their soft‐
ware.
#
Youshould have all work on electrical
and electronic componentscarried out
at aqualified specialistworkshop.
NOTE Damage to thevehicle
*
Damagetothe vehicle mayoccur in thefol‐
lowing cases:
R
The vehicle becomes grounded, e.g. on a
high curb or an unpavedroad.
R
The vehicle is driven toofastoveran
obstacle,e.g. acurb,speed bump or pot‐
hole.
R
Aheavy object strikesthe underbody or
parts of thechassis.
In situations suchasthis, thebody,the
underbody,chassisparts,wheels or tires
couldbedamaged without thedamagebeing
visible. Components damaged in this way
can unexpectedly fail or,inthe case of an
accident, no longer withstand thestrainthey
aredesigned to.
If theunderbody paneling is damaged, flam‐
mable materials suchasleaves, grass or
twigs can gather between theunderbody and
theunderbody paneling. If these materials
come intocontact with hotparts on the
exhaustsystem, they maycatchfire.
#
Have thevehicle checkedand repaired
immediatelyataqualified specialist
workshop.
or
#
If driving safetyisimpaired while con‐
tinuing your journey, pull over and stop
thevehicle immediately, paying atten‐
tion to road and trafficconditions,and
contact aqualified specialistworkshop.
Declaration of conformity forwirelessvehi‐
cle components
USA: "The wireless devices of this vehicle com‐
ply withPart15ofthe FCC Rules. Operation is
subject to thefollowing twoconditions: 1) These
devicesmay notcause harmful interference, and
2) These devicesmustacceptany interference
received, includinginterference that maycause
undesired operation.Changesormodifications
notexpressly approvedbythe party responsible
forcompliance could void theuser's authority to
operatethe equipment."
24
Generalnotes
Canada: "The wireless devices of this vehicle
complywithIndustryCanada license-exempt
RSS standard(s). Operationissubject to thefol‐
lowing twoconditions: (1) These devicesmay
notcause interference, and (2) These devices
must acceptany interference, including interfer‐
ence that maycauseundesired operationofthe
device."
USA:
"Wirelesscharging system
devices
(Model:
D-WMI2015A):
for
mobile
This device
complies with Part 18 of the FCC Rules."
The name and adress of the responsible party
Continental Automotive Systems US Inc.
2400 Executive Hills Drive
AuburnHills, MI 48326-2980
United States of America
Diagnostics connection
The diagnostics connection is onlyintended for
theconnection of diagnostic devices at aquali‐
fied specialistworkshop.
&
WARNING Risk of accident duetocon‐
necting devicestothe diagnostics con‐
nection
If youconnectequipment to adiagnostics
connectioninthe vehicle, it mayaffect the
operation of vehicle systems.
As aresult, theoperating safetyofthe vehi‐
cle could be affected.
#
Onlyconnect equipment to adiagnos‐
ticsconnectioninthe vehicle whichis
approvedfor your vehicle by MercedesBenz.
&
WARNING Risk of accident dueto
is:
objectsinthe driver's footwell
Objectsinthe driver's footwell mayimpede
pedal travel or blockadepressed pedal.
This jeopardizes theoperating and road
safetyofthe vehicle.
#
Stow all objectsinthe vehicle securely
so that they cannotget intothe driver's
footwell.
#
Alwaysinstall thefloor mats securely
and as prescribed in order to ensure
that thereisalwayssufficient room for
thepedals.
#
Do notuse loose floor mats and do not
place floor mats on topofone another.
NOTE Batterydischarging from using
*
devicesconnected to thediagnostics
connection
Using devices at thediagnostics connection
drains thebattery.
#
Checkthe charge levelofthe battery.
#
If thecharge levelislow,chargethe
battery, e.g. by driving aconsiderable
distance.
Connecting equipment to thediagnostics con‐
nection can lead to emissions monitoring infor‐
mation being reset, forexample. This maylead
to thevehicle failing to meetthe requirements of
thenextemissions inspection during themain
inspection.
Qualified specialistworkshop
An authorized Mercedes-Benz service center is a
qualified specialistworkshop. It has theneces‐
saryspecialistknowledge, tools and qualifica‐
tions to correctlycarry out theworkrequired on
General notes
25
your vehicle. This particularly applies to work rel‐
evant to safety.
Forthe following, alwayshave your vehicle
checkedatanauthorized Mercedes-Benzservice
center:
R
Work relevant to safety
R
Service and maintenance work
R
Repair work
R
Modifications, installationsand conversions
R
Work on electronic component parts
Correct use of thevehicle
If youremove anywarning stickers,you or others
could fail to recognize certain dangers. Leave
warning stickers in position.
Observe thefollowing information when driving
your vehicle:
R
thesafetynotes in this manual
R
thevehicle technicaldata
R
trafficrules and regulations
R
laws and safetystandardspertainingto
motorvehicles
Problems with your vehicle
If youshould experience aproblem withyour
vehicle, particularly one that youbelieve may
affect its safeoperation, we urge youtocontact
an authorized Mercedes-Benz service center
immediately to have theproblem diagnosed and
rectified. If theproblem is notresolved to your
satisfaction,pleasediscuss theproblem again
withthe authorized Mercedes-Benz service cen‐
teror, if necessary, contact us at one of thefol‐
lowing addresses.
In theUSA:
Customer Assistance Center
Mercedes-Benz USA, LLC
3Mercedes Drive
Montvale,NJ076 45-0350
In Canada:
Customer RelationsDepartment
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safetydefects
USAonly:
The following text is published as required of
manufacturersunder Title 49, Code of U.S. Fed‐
eral Regulations, Part 575pursuant to the
"National Trafficand MotorVehicle SafetyAct of
1966".
If youbelieve that your vehicle has adefect
whichcould cause acrash or could cause injury
or death, youshould immediatelyinformthe
National Highway TrafficSafetyAdministration
(NHTSA)inaddition to notifying Mercedes-Benz
USA, LLC.
If NHTSA receivessimilar complaints, it may
open an investigation,and if it finds that asafety
defect exists in agroup of vehicles, it mayorder
arecall and remedy campaign. However, NHTSA
cannotbecome involved in individual problems
between you, your dealer,orMercedes-Benz
USA, LLC.
26
General notes
To contact NHTSA,you maycall theVehicle
SafetyHotline toll-freeat1-888-327-4236
(TTY: 1-800-424-915 3);go to http://
www.safercar.govorwrite to:Administrator,
NHTSA,400 SeventhStreet, SW., Washington,
DC 20590, USA.
Youcan find moreinformationonvehicle safety
under:http://www.safercar.gov
Limited Warranty
NOTE Damage to thevehicle arising
*
from culpable violation of these operat‐
ing instructions.
Damagetothe vehicle can arise from culpa‐
ble violation of these operating instructions.
This damageisnot coveredeither by the
Mercedes-BenzLimited Warrantyorbythe
NewVehicle or Used Vehicle Warranty.
#
Followthe instructions in this manual
on proper operation of your vehicle as
well as on possible vehicle damage.
QR code forrescue card
The QR code is secured in thefuel filler flap and
on theoppositeside on theB-pillar.Inthe event
of an accident, rescue services can use theQR
code to quicklyfind theappropriaterescue card
foryour vehicle. The current rescue cardcon‐
tains themostimportant informationabout your
vehicle in acompact form,e.g. therouting of the
electric lines.
Youcan find moreinformationunder
www.mercedes-benz.de/qr-code.
Vehicledata storage
Data acquisition
Awide rangeofelectroniccomponents in your
vehicle contain datamemories.
These datamemories temporarily or perma‐
nently storetechnical informationabout:
R
Thevehicle's operating state
R
Events
R
Malfunctions
In general,the technicalinformationdocuments
thestate of acomponent part, amodule, asys‐
temorthe surroundings.
Theseinclude, forexample:
R
Operatingconditionsofsystemcomponents.
Forexample, fluid levels.
R
The vehicle's status messages and those of
its individual components. Forexample, the
numberofwheel revolutions/speed, deceler‐
ation,lateral acceleration,accelerator pedal
position.
R
Malfunctions and defectsinimportant sys‐
temcomponents. Forexample, lights,
brakes.
R
Vehicle reactionsand operatingconditionsin
special drivingsituations.For example, air
bag deployment, interventionofstabilitycon‐
trol systems.
R
Ambientconditions.For example, outside
temperature.
General notes
27
This dataisofanexclusivelytechnical nature
and can be used to:
R
Assist in detecting and rectifying malfunc‐
tions and defects.
R
Analyze vehicle functions, e.g. afteranacci‐
dent.
R
Optimize vehicle functions.
The datacannotbeused to trace thevehicle's
movements.
When your vehicle is serviced, technicalinforma‐
tioncan be read from theevent data memory
and malfunction datamemory.
Servicesinclude, forexample:
R
Repair services
R
Service processes
R
Warrantycases
The vehicle is read out by employees of the
service network(including themanufacturer)
using special diagnostic devices. Yo ucan obtain
moreinformation there, if required.
Afteramalfunction has been rectified, theinfor‐
mation is deletedfromthe malfunction memory
or is continuallyoverwritten.
When operating thevehicle, situations arecon‐
ceivable in whichthis technicaldata, in connec‐
tion withother information (if necessary, after
consultation with an authorizedexpert), could be
traced to aperson.
Examples include:
R
Accident reports
R
Damagetothe vehicle
R
Witnessstatements
Further additional functions that have been con‐
tractuallyagreed upon withthe customer allow
certain vehicle datatobeconveyedbythe vehi‐
cle as well. The additional functionsinclude, for
example, vehicle location in case of an emer‐
gency.
COMAND/mbrace
If thevehicle is equipped withCOMAND or
mbrace, additional dataabout thevehicle's oper‐
at
ion, theuse of thevehicle in certain situations,
and thelocation of thevehicle maybecompiled
through COMAND or thembrace system.
Additional information can be found in themulti‐
media system section and/or thembrace Terms
and Conditions.
Event data recorders
This vehicle is equipped withanevent data
recorder (EDR). The mainpurpose of an EDRis
to record, in certain crash or near crash-likesit‐
uations, suchasanair bag deployment or hitting
aroad obstacle,datawhichwill assistinunder‐
standing howavehicle's systems performed.
The EDRisdesigned to recorddatarelated to
vehicle dynamics and safetysystems forashort
period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record
such dataas:
R
Howvarious systems in your vehicle were
operating;
R
Whether or notthe driver and passenger
safetybeltswerebuckled/fastened;
R
Howfar (ifatall)the driver wasdepressing
theaccelerator and/or brakepedal; and,
28
General notes
R
Howfastthe vehicle wastraveling.
This datacan help provide abetterunderstand‐
ing of thecircumstances in whichaccidents and
injuries occur.NOTE: EDRdataisrecorded by
your vehicle onlyifanon-trivial crash situation
occurs; no dataisrecorded by theEDR under
normal driving conditions and no personal data
(e.g. name, gender, ageand accidentlocation) is
recorded.However,other parties, suchaslaw
enforcement,could combine EDR datawiththe
type of personallyidentifying dataroutinely
acquired during acrash investigation.
Access to thevehicle and/or theEDR is needed
to read datathat is recorded by theEDR,and
special equipment is required. In addition to the
vehicle manufacturer,other parties that have the
special equipment, suchaslaw enforcement,
can read theinformation by accessing thevehi‐
cle or theEDR.
EDRdatamay be used in civil and criminal mat‐
ters as atool in accident reconstruction, acci‐
dent claims and vehicle safety. Since theCrash
DataRetrieval(CDR) tool that is used to extract
data from theEDR is commercially available,
Mercedes-BenzUSA,LLC ("MBUSA") expressly
disclaims anyand all liability arising from the
extraction of this informationbyunauthorized
Mercedes-Benzpersonnel.
MBUSAwill notshareEDR data withotherswith‐
r,ifthe
out theconsent of thevehicle ow
ner o
vehicle is leased, without theconsent of theles‐
see. Exceptionstothis representation include
responses to subpoenas by lawenforcement;by
federal, stateorlocal government;inconnection
withorarising out of litigation involvingMBUSA
or its subsidiaries and affiliates; or,asrequired
by law.
Warning: theEDR is acomponentofthe
Restraint System Module. Tampering with, alter‐
ing, modifying or removing theEDR component
mayresult in amalfunction of theRestraint Sys‐
temModule and other systems.
Statelaws or regulations regarding EDRs that
conflict withfederal regulation arepre-empted.
This means that in theevent of such conflict, the
federal regulation governs. As of February2013,
13 states have enacted laws relatingtoEDRs.
Copyright
Information on licenses forfreeand opensource software
Information on licenses forfreeand open-source
softwareused in your vehicle and its electronic
componentsisavailable online at:
http://www.mercedes-benz.com/opensource
Registeredtrademarks
R
Bluetooth®is aregisteredtrademarkofBlue‐
toothSIG Inc.
R
DTS™ is aregisteredtrademarkofDTS,Inc.
R
Dolby®and MLP™are registeredtrademarks
of DOLBYLaboratories.
R
BabySmart™, ESP®and PRE-SAFE®arereg‐
isteredtrademarks of Daimler AG.
R
HomeLink®is aregisteredtrademarkof
Johnson Controls.
R
iPod®and iTunes®areregisteredtrademarks
of Apple Inc.
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