Mercedes-Benz E550 Sedan 2010, E-Class Sedan 2010, E350 Sedan 2010 User Manual
E-Class
Sedan
Operator’s Manual
Symbols
Trademarks:
R
BabySmartTM is a trademark of Siemens
Automotive Corp.
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Bluetooth® is a registered trademark of
Bluetooth SIG Inc.
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HomeLink® is a registered trademark of
Prince, a Johnson Controls Company.
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PRE-SAFE® is a registered trademark of
Daimler.
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SIRIUS and related marks are trademarks
of SIRIUS XM Radio Inc.
The following symbols are found in this
Operator’s Manual:
Warning!
G
Warning notices draw your attention to
hazards that may endanger your health or life,
or the health or life of others.
!
Highlights hazards that may result in
damage to your vehicle.
i
Helpful hints or further information you
may find useful.
X
This symbol points to instructions
for you to follow.
X
A number of these symbols
appearing in succession indicates
a multiple-step procedure.
Y page
This symbol tells you where to look
for further information on a topic.
YY
This continuation symbol marks a
warning or procedure which is
continued on the next page.
Display
Text in displays, such as the control
system, are printed in the type
shown here.
Our company and staff congratulate you on
the purchase of your new Mercedes-Benz.
Your selection of our product is a
demonstration of your trust in our company
name. Furthermore, it exemplifies your desire
to own an automobile that will be as easy as
possible to operate and will provide years of
service.
Your Mercedes-Benz represents the efforts of
many skilled engineers and craftsmen. To
help assure your driving pleasure, and also
the safety of you and your passengers, we ask
you to make a small investment of time:
R
Please read this manual carefully, then
return it to your vehicle where it will be
handy for your reference.
R
Please follow the recommendations
contained in this manual. They are
designed to acquaint you with the
operation of your Mercedes-Benz.
R
Please pay attention to the warnings and
cautions contained in this manual. They are
designed to help improve the safety of the
vehicle operator and occupants.
We extend our best wishes for many miles of
safe, pleasurable driving.
Mercedes-Benz USA, LLC
A Daimler Company
2125845881
É21258458817ËÍ
Contents
3
Index ....................................................... 4
Introduction ......................................... 20
At a glance ........................................... 25
Safety and security ............................. 35
Controls in detail ................................. 75
Operation ........................................... 219
Practical hints ................................... 267
Technical data ................................... 345
Index
4
1, 2, 3 ...
4-ETS
see ETS/4-ETS
4MATIC
see All-wheel drive (4MATIC)
A
ABS (Antilock Brake System) ............. 62
Indicator lamp ................................ 305
Messages in the multifunction
display ................................... 288, 289
Accessory weight .............................. 249
Accidents ........................................... 112
Air bags ........................................... 37
Emergency calls (Tele Aid) ............. 208
NECK-PRO active front head
restraints ........................................ 54
Active Bi-Xenon headlamps
see Headlamps
Adaptive Brake .................................... 64
Adaptive Highbeam Assist ............... 100
Switching on or off ......................... 142
AdBlue® ...................................... 333, 364
Refilling ......................................... 334
Additives
Engine oil ....................................... 362
Gasoline ......................................... 364
Address change ................................... 21
Advanced Tire Pressure
Monitoring System (Advanced
TPMS) ................................................. 233
Messages in the multifunction
display ........................................... 285
Air bags ................................................ 37
Emergency call upon deployment .. 208
Front, driver and passenger ............. 40
Front passenger front air bag off
indicator lamp (Canada
only) ........................................ 46, 313
Front passenger front air bag off
indicator lamp (USA only) ........ 43, 314
Knee bag .......................................... 40
Messages in the multifunction
display ........................................... 276
OCS (Occupant Classification
System) ........................................... 43
Pelvis ............................................... 42
Safety guidelines ............................. 39
Side impact ...................................... 41
Window curtain ................................ 42
Air conditioning refrigerant and
lubricant ............................................. 362
Air distribution .................................. 189
Air filter .............................................. 299
AIRMATIC
Damping system ............................ 163
Introduction ................................... 163
Messages in the multifunction
display ........................................... 292
Vehicle level control ...................... 163
Air pressure
see Tire inflation pressure
Air pressure (tires) ............................ 250
Air pump (electric) ............................ 327
Air recirculation mode ...................... 190
Air volume .......................................... 189
Alarm system
see Anti-theft systems
Alignment bolt (vehicle tool kit) ...... 326
All-wheel drive (4MATIC) .................. 161
Alternator
Messages in the multifunction
display ................................... 284, 297
Alternator (Technical data)
see Vehicle specification
AMG adaptive sport suspension
system (E 63 AMG) ............................ 164
AMG menu ......................................... 131
Anticorrosion/antifreeze .................. 365
Antilock Brake System
see ABS
Anti-theft systems ............................... 71
Anti-theft alarm system ................... 72
Immobilizer ...................................... 71
Aquaplaning
see Hydroplaning
Armrest, front
Storage compartment .................... 202
Armrest, rear
Storage compartment .................... 202
Ashtrays ............................................. 206
Aspect ratio (tires) ............................ 250
Assistance menu ............................... 137
Index
5
ATTENTION ASSIST ........................... 178
Messages in the multifunction
display ........................................... 292
Switching on or off ......................... 138
Audio menu ........................................ 134
Auto-dimming rear view mirrors ........ 95
Automatic central locking .......... 80, 144
Automatic climate control
see Climate control system
Automatic headlamp mode ................ 98
Automatic interior lighting control .. 103
Automatic locking when driving ...... 144
Automatic shift program .................. 120
Automatic transmission ................... 114
Automatic shift program ................ 120
Gear range indicator ...................... 120
Gear ranges ................................... 120
Gear selector lever ........................ 115
Hill-start assist system .................. 160
Kickdown ....................................... 119
Kickdown (manual shift program) .. 124
Manual shift program ..................... 122
One-touch gearshifting .................. 121
Program mode indicator ................ 121
Program mode selector dial
(E 63 AMG) ............................ 121, 123
Program mode selector switch
(automatic shift program) .............. 120
Shifting procedure ......................... 118
Steering wheel gearshift control .... 122
Transmission position indicator ..... 118
Transmission positions .................. 118
AUX socket ........................................ 201
Axle oils .............................................. 360
B
BabySmart™
Air bag deactivation system ............. 46
Self-test ........................................... 47
Backrest
see Seats
Backup lamps
Messages in the multifunction
display ........................................... 300
Bar (air pressure unit) ....................... 250
BAS (Brake Assist System) ................. 63
BAS PLUS (Brake Assist System
PLUS) .................................................... 63
Batteries, SmartKey
Checking condition .......................... 79
Replacing ....................................... 317
Battery, Vehicle ................................. 336
Charging ........................................ 337
Jump starting ................................. 338
Messages in the multifunction
display ................................... 284, 297
Bead (tire) .......................................... 250
Beverage holders
see Cup holders
Bleeding the fuel system (diesel
engine) ............................................... 333
Blind Spot Assist ............................... 175
Messages in the multifunction
display ........................................... 281
Switching on or off ......................... 138
BlueTEC
AdBlue® tank ................................. 333
Brake Assist System
see BAS
Brake Assist System PLUS
see BAS PLUS
Brake fluid
Checking level ............................... 227
Messages in the multifunction
display ........................................... 289
Brake lamps
Cleaning lenses ............................. 262
Brake pads
Messages in the multifunction
display ........................................... 287
Brakes ................................................ 254
Ceramic brake system ................... 256
High-performance brake system .... 256
Parking brake ................................ 113
Warning lamp ................................. 305
Break-in period .................................. 220
Bug cover (Radiator) ......................... 224
Bulbs
see Replacing bulbs
Index
6
C
CAC (Customer Assistance Center) ... 23
California retail buyers and
lessees, important notice for ............. 21
Calls (phone) ...................................... 135
Can holders
see Cup holders
Capacities and recommended
fuel/lubricants .................................. 359
Cargo tie-down rings ......................... 199
Carpets, cleaning .............................. 266
Center console ..................................... 32
Central locking
Automatic ................................ 80, 144
KEYLESS-GO .................................... 77
Locking/unlocking from inside ........ 81
SmartKey ......................................... 76
Central locking/unlocking switch ..... 81
Ceramic brake system ...................... 256
Certification label .............................. 346
Children in the vehicle
Air bags ........................................... 37
BabySmart™ air bag deactivation
system ............................................. 46
Child safety locks (rear doors) ......... 60
Child seat anchors – LATCH-type
(ISOFIX) ........................................... 59
Indicator lamp, front passenger
front air bag off (Canada only) ......... 46
Indicator lamp, front passenger
front air bag off (USA only) .............. 43
Infant and child restraint systems .... 56
ISOFIX (Child seat anchors –
LATCH-type) ..................................... 59
OCS (Occupant Classification
System) ........................................... 43
Override switch ................................ 60
Safety notes ..................................... 56
Tether anchorage points .................. 58
Top tether ........................................ 58
Child safety
see Children in the vehicle
Child seat anchors – LATCH-type
(ISOFIX)
see Children in the vehicle
Chrome-plated exhaust tip,
cleaning .............................................. 266
Cigarette lighter ................................ 206
Climate control
see Climate control system
Climate control system .................... 180
Air conditioning ............................. 185
Air conditioning refrigerant ............ 362
Air distribution ............................... 189
Air recirculation mode ................... 190
Air volume ..................................... 189
Automatic mode ............................ 186
Deactivating system ...................... 185
Front defroster .............................. 189
Maximum cooling MAX COOL ........ 190
Residual heat and ventilation ......... 191
Temperature .................................. 186
Cockpit ................................................. 27
Cold tire inflation pressure .............. 250
Collapsible wheel chock ................... 270
COMAND system
see separate COMAND system
operating instructions
Combination switch .......................... 100
Compass ............................................ 216
Control system .................................. 126
Multifunction display ..................... 128
Multifunction steering wheel ......... 126
Resetting to factory settings .......... 139
Control system menus ...................... 129
AMG ............................................... 131
Assistance ..................................... 137
Audio ............................................. 134
Navi ............................................... 134
Service ........................................... 138
Settings ......................................... 139
Telephone ...................................... 135
Trip ................................................ 129
Control system submenus
Convenience .................................. 145
Instrument cluster ......................... 140
Lighting .......................................... 141
Vehicle ........................................... 144
Convenience submenu
Easy-entry/exit feature .................. 145
Seat belt adjustment function ....... 145
Coolant
Anticorrosion/antifreeze ............... 365
Capacities ...................................... 361
Checking level ............................... 226
Index
7
Messages in the multifunction
display ........................................... 295
Temperature gauge ........................ 125
Warning lamp ................................. 311
Corner-illuminating lamps ................ 102
Replacing bulbs ............................. 319
Cruise control .................................... 146
Activating ....................................... 147
Canceling ....................................... 147
Changing the set speed ................. 148
Last stored speed .......................... 148
Lever .............................................. 147
Messages in the multifunction
display ........................................... 279
Resume function ............................ 148
Setting current speed .................... 147
Cup holders ........................................ 203
Curb weight ....................................... 250
Customer Assistance Center (CAC) ... 23
Customer Relations Department ....... 23
D
Damping system ............................... 163
Dashboard
see Instrument cluster
Data recording ..................................... 23
Daytime running lamp mode .............. 98
Switching on or off ......................... 141
Deep water
see Standing water
Defroster
Front (Climate control system) ...... 189
Rear window .................................. 191
Delayed shut-off
Exterior lamps ................................ 142
Interior lighting .............................. 143
Department of Transportation
see DOT
Diesel fuel
see Fuel
Difficulties
While driving .................................. 112
With starting .................................. 110
Dimensions (vehicle)
see Vehicle specification
Direction of rotation (tires) .............. 241
Displays
DISTRONIC PLUS ........................... 151
Maintenance service indicator ....... 258
Messages in the multifunction
display ........................................... 272
Multifunction display ..................... 128
Symbol messages .......................... 287
Text messages ............................... 274
Trip computer ................................ 129
Vehicle status message memory ... 139
Vehicle system settings ................. 139
DISTRONIC PLUS ............................... 149
Cleaning system sensors ............... 263
Displaying the distance graphic ..... 152
Displays in the multifunction
display ........................................... 151
Distance warning lamp .......... 151, 309
Driving ........................................... 154
Driving with .................................... 157
Lever .............................................. 153
Messages in the multifunction
display ........................................... 280
Resume function ............................ 156
Sensor cover .................................. 263
Speed settings ............................... 155
Stopping ........................................ 155
Door control panel .............................. 34
Door handles ........................................ 34
Doors
Child safety locks ............................ 60
Locking/unlocking (KEYLESS-GO) ... 77
Locking/unlocking (SmartKey) ........ 76
Messages in the multifunction
display ........................................... 293
Opening from inside ......................... 80
Remote door lock (Tele Aid) ........... 212
Remote door unlock (Tele Aid) ....... 211
Unlocking (Mechanical key) ........... 314
DOT (Department of
Transportation) .................................. 250
Drinking and driving ......................... 254
Drive-dynamic multicontour seat ...... 91
Driving
Abroad ........................................... 257
Hydroplaning ................................. 257
Instructions ........................... 109, 254
In winter ........................................ 253
Problems ....................................... 112
Index
8
RACE START (E 63 AMG) ............... 159
Safety systems ................................ 61
Systems ......................................... 146
Through standing water ................. 257
With DISTRONIC PLUS ................... 157
Driving and parking
Safety notes .................................. 109
Driving off .................................. 111, 257
Driving safety systems ....................... 61
ABS .................................................. 62
Adaptive Brake ................................ 64
BAS .................................................. 63
BAS PLUS ........................................ 63
EBP .................................................. 64
ESC .................................................. 65
ETS/4-ETS ....................................... 65
PRE-SAFE® Brake ............................. 69
Driving systems
AIRMATIC (except E 63 AMG) ........ 163
All-wheel drive (4MATIC) ................ 161
AMG adaptive sport suspension
system (E 63 AMG) ........................ 164
ATTENTION ASSIST ........................ 178
Blind Spot Assist ............................ 175
Cruise control ................................ 146
DISTRONIC PLUS ........................... 149
Hill-start assist system .................. 160
HOLD function ............................... 161
Lane Keeping Assist ...................... 177
Night View Assist Plus ................... 172
Parking Guidance ........................... 168
Parktronic system .......................... 165
RACE START (E 63 AMG) ............... 159
Rear view camera .......................... 171
Driving tips, automatic
transmission ...................................... 119
E
Easy-entry/exit feature .............. 93, 145
EBP (Electronic Brake
Proportioning) ...................................... 64
Electrical system
Improper work on or
modifications ................................... 22
Power outlets ................................. 207
Electrical system (Technical data)
see Vehicle specification
Electronic Stability Control
see ESC
Electronic Traction System
see ETS/4-ETS
Emergency, in case of
First aid kit ..................................... 268
Flat tire .......................................... 323
Hazard warning flasher .................. 101
Roadside Assistance ................ 21, 210
Towing the vehicle ......................... 340
Emergency calls
Tele Aid .......................................... 208
Emergency operations
Remote door lock (Tele Aid) ........... 212
Remote door unlock (Tele Aid) ....... 211
Trunk lid, emergency release ........... 84
Emergency Tensioning Device
see ETD
Emission control ............................... 258
Information label ............................ 347
System warranties ........................... 20
Engine
Break-in recommendations ............ 220
Cleaning ......................................... 261
Compartment ................................ 223
Malfunction indicator lamp ............ 310
Messages in the multifunction
display ........................................... 295
Number .......................................... 347
Starting .......................................... 109
Turning off ..................................... 113
Engine (Technical data)
see Vehicle specification
Engine compartment
Radiator ......................................... 224
Engine coolant
see Coolant
Engine oil
Adding ........................................... 225
Additives ........................................ 362
Checking level ............................... 224
Consumption ................................. 224
Messages in the multifunction
display ........................................... 298
Oil dipstick ..................................... 225
Recommended engine oils and oil
filter ............................................... 361
Index
9
ESC (Electronic Stability Control) ...... 65
ETS/4-ETS ....................................... 65
Messages in the multifunction
display ........................... 288, 289, 290
Warning lamp ................................. 309
ETD (Emergency Tensioning
Device) ................................................. 52
Safety guidelines ............................. 39
ETS/4-ETS (Electronic Traction
System) ................................................ 65
Express operation
Panorama roof ............................... 195
Power windows .............................. 105
Tilt/sliding sunroof ........................ 192
Exterior lamp switch ........................... 97
Exterior rear view mirrors .................. 95
Parking position ............................... 95
Exterior view of vehicle ...................... 26
F
Fastening the seat belts ..................... 50
First aid kit ......................................... 268
Flat tire ............................................... 323
Lowering the vehicle ...................... 328
Mounting the spare wheel ............. 323
Preparing the vehicle ..................... 323
Spare wheel ........................... 323, 358
TIREFIT (tire repair kit) ................... 329
Floormats ........................................... 217
Fluids
Automatic transmission fluid ......... 360
Brake fluid ..................................... 361
Capacities ...................................... 359
Engine coolant ............................... 361
Engine oil ....................................... 360
Power steering fluid ....................... 360
Washer and headlamp cleaning
system ........................................... 361
Fog lamps ............................................. 99
Messages in the multifunction
display ................................... 300, 302
Four-wheel drive
see All-wheel drive (4MATIC)
Front air bags
see Air bags
Front axle oil ...................................... 360
Front lamps
see Headlamps
Front passenger front air bag ............ 40
Messages in the multifunction
display ........................................... 276
Front passenger front air bag off
indicator lamp (Canada only) ..... 46, 313
Front passenger front air bag off
indicator lamp (USA only) .......... 43, 314
Fuel ..................................................... 220
Additives ........................................ 364
Capacity, fuel tank ......................... 361
Diesel fuel ...................................... 363
Drive sensibly–safe fuel ................. 254
Fuel consumption statistics ........... 130
Fuel filler flap and cap ................... 222
Fuel tank reserve warning lamp ..... 310
Premium unleaded gasoline ........... 362
Refueling ........................................ 220
Requirements ................................ 363
Fuel filler flap ..................................... 222
Opening manually .......................... 316
Fuel gauge ......................................... 126
Fuels, coolants, lubricants etc. ........ 359
Fuel system, bleeding (diesel
engine) ............................................... 333
Fuel tank
Capacity ........................................ 361
Fuel filler flap and cap ................... 222
Refueling ........................................ 220
Fuses .................................................. 343
G
Garage door opener .................... 33, 212
Gasoline
see Fuel
GAWR (Gross Axle Weight Rating) ... 250
Gear range ......................................... 120
Indicator ........................................ 120
Limiting .......................................... 122
Shifting into optimal ...................... 122
Gear selector lever ............................ 115
Cleaning ......................................... 265
Gearshift pattern ........................... 115
Shifting procedure ......................... 118
Transmission position indicator ..... 118
Transmission positions .................. 118
10
Index
Generator
see Alternator
Global locking/unlocking
see Key, SmartKey
Glove box ........................................... 201
Gross Axle Weight Rating
see GAWR
Gross Vehicle Weight
see GVW
Gross Vehicle Weight Rating
see GVWR
GVW (Gross Vehicle Weight) ............ 250
GVWR (Gross Vehicle Weight
Rating) ................................................ 250
H
Halogen headlamps
see Headlamps
Hard plastic trim items, cleaning .... 265
Hazard warning flasher .................... 101
Headlamp cleaning system .............. 102
Headlamps
Active Bi-Xenon headlamps ............. 97
Adaptive Highbeam Assist ............. 100
Automatic headlamp mode .............. 98
Bi-Xenon .................................. 97, 319
Cleaning lenses ............................. 262
Cleaning system ............................ 102
Daytime running lamp mode ............ 98
Delayed shut-off ............................ 142
Halogen ......................................... 319
High-beam flasher ......................... 101
High-beam headlamps ................... 100
Low-beam headlamps ...................... 98
Messages in the multifunction
display ........................................... 299
Replacing bulbs ............................. 318
Switch .............................................. 97
Headliner and shelf below rear
window, cleaning and care of .......... 266
Head restraints .................................... 87
Adjustment ................................ 87, 89
Comfort head restraint .................... 89
Folding back .................................... 89
NECK-PRO active front head
restraints ......................................... 54
Rear seat head restraints ................. 89
Heated steering wheel ........................ 94
Height adjustment
Seat belt outlet ................................ 51
Seats ............................................... 87
Vehicle level control ...................... 163
High-beam flasher ............................. 101
High-beam headlamps .............. 100, 319
Adaptive Highbeam Assist ............. 100
Indicator lamp .................................. 29
Replacing bulbs ............................. 319
High-performance brake system ..... 256
Hill-start assist system ..................... 160
HOLD function ................................... 161
Hood ................................................... 223
Messages in the multifunction
display ........................................... 293
Hydroplaning ..................................... 257
I
Identification labels .......................... 346
Identification number, vehicle
(VIN) ................................................... 346
Ignition ................................... 85, 86, 110
Immobilizer .......................................... 71
Indicator lamps
see Lamps, indicator and warning
Infant and child restraint systems
see Children in the vehicle
Inflation pressure
see Tires, Inflation pressure
Inside door handle .............................. 80
Instrument cluster ...................... 28, 125
Illumination .................................... 125
Lamps ............................................ 304
Multifunction display ..................... 128
Instrument lighting
see Instrument cluster, Illumination
Instrument panel
see Instrument cluster
Instruments and controls
see Cockpit
Interior lighting
Delayed shut-off ............................ 143
Emergency lighting ........................ 103
Front .............................................. 103
Front reading lamps ....................... 103
Index
11
Rear ............................................... 104
Rear reading lamps ........................ 104
Interior rear view mirror ..................... 94
Auto-dimming rear view mirrors ....... 95
Interior storage spaces
see Storage compartments
Intermittent wiping ........................... 104
Rain sensor .................................... 104
IR emitter
Replacing bulbs ............................. 319
ISOFIX (Child seat anchors –
LATCH-type)
see Children in the vehicle
J
Jack ..................................................... 270
Jump starting ..................................... 338
K
Key, Mechanical
Loss of ............................................. 79
Replacing ......................................... 80
Unlocking/locking manually .......... 314
Valet locking .................................... 85
Key, SmartKey
Battery check lamp .......................... 79
Checking batteries ........................... 79
Factory setting ........................... 77, 79
Global locking (KEYLESS-
GO) .................................................. 79
Global locking (SmartKey) ................ 77
Global unlocking (KEYLESS-
GO) .................................................. 79
Global unlocking
(SmartKey) ....................................... 77
Important notes on KEYLESS-GO ..... 78
Locking/unlocking ........................... 76
Loss of ............................................. 79
Messages in the multifunction
display ........................................... 293
Opening, trunk ................................. 82
Opening and closing the power
tilt/sliding sunroof or the
panorama roof ............................... 107
Opening and closing the windows . 107
Remote control ................................ 76
Replacing ......................................... 80
Replacing batteries ........................ 317
Restoring to factory setting ....... 77, 79
Selective setting ........................ 77, 79
Starter switch positions ................... 85
KEYLESS-GO
Starter switch positions ................... 86
Kickdown ........................................... 119
Kickdown (manual shift program) ... 124
Kilopascal (air pressure unit) ........... 250
Knee bag .............................................. 40
L
Labels
Certification ................................... 346
Emission control information ......... 347
Tire and Loading Information
placard ........................................... 237
Tire inflation pressure .................... 230
Lamps, exterior
Exterior lamp switch ........................ 97
Front .............................................. 319
Messages in the multifunction
display ........................................... 299
Switching on/off .............................. 97
Lamps, indicator and warning
ABS .......................................... 29, 305
Adaptive Highbeam Assist ............. 100
Brakes ........................................... 305
Coolant .......................................... 311
Distance warning lamp .......... 151, 309
Engine malfunction ........................ 310
ESC .......................................... 29, 309
ESC OFF ........................................ 308
Fog lamps ........................................ 99
Front passenger front air bag off
(Canada only) .......................... 46, 313
Front passenger front air bag off
(USA only) ................................ 43, 314
Fuel tank reserve ........................... 310
High-beam headlamps ............. 29, 100
Instrument cluster ......................... 304
Low-beam headlamps ................ 30, 98
Low tire pressure/TPMS
malfunction telltale ........................ 312
Seat belt telltale ................ 29, 52, 307
12
Index
SRS .......................................... 36, 308
Turn signals ..................................... 29
Lane Keeping Assist .......................... 177
Messages in the multifunction
display ........................................... 283
Switching on or off ......................... 138
LATCH-type child seat anchors (ISOFIX)
see Children in the vehicle
License plate lamps
Messages in the multifunction
display ........................................... 301
Light alloy wheels, cleaning ............. 265
Lighter
see Cigarette lighter
Lighting ................................................ 97
Daytime running lamp mode ............ 98
Exterior ............................................ 97
Interior ........................................... 103
Limp-home mode .............................. 124
Load index (tires) ...................... 246, 250
Loading
see Vehicle loading
Locator lighting ................................. 142
Locking the vehicle
KEYLESS-GO .................................... 77
Manually ........................................ 315
SmartKey ......................................... 76
Loss of
Key .................................................. 79
Service and Warranty Information
booklet .......................................... 346
Low-beam headlamps ......................... 98
Exterior lamp switch ........................ 97
Indicator lamp .................................. 30
Replacing bulbs ............................. 319
Switching on .................................... 98
Lubricants .......................................... 359
Lumbar support ................................... 89
M
Maintenance ........................................ 21
Maintenance System
Service indicator display ................ 259
Service indicator message ............. 258
Service term exceeded .................. 259
Manual headlamp mode (Low-
beam headlamps) ................................ 98
Manual shift program ....................... 122
Maximum engine speed
see Vehicle specification
Maximum loaded vehicle weight ..... 250
Maximum load rating (tires) ............. 250
Maximum permissible tire
inflation pressure .............................. 251
Mechanical key
see Key, Mechanical
Media interface ................................. 201
Memory function ................................. 96
Menus
see Control system menus
Minispare wheel
see Spare wheel
Mirrors .................................................. 94
Auto-dimming rear view mirrors ....... 95
Exterior rear view mirror parking
position ............................................ 95
Exterior rear view mirrors ................ 95
Interior rear view mirror ................... 94
Memory function .............................. 96
Vanity mirror .................................. 205
MOExtended system ......................... 329
MOExtended tires ..................... 329, 353
MON (Motor Octane Number) .......... 363
Motor Octane Number
see MON
Multifunction display ........................ 128
Symbol messages .......................... 287
Text messages ............................... 274
Vehicle status messages ............... 272
Multifunction display messages
ABS ....................................... 288, 289
Active headlamps .......................... 299
Advanced TPMS ............................. 285
Air bags ......................................... 276
Air filter .......................................... 299
AIRMATIC ...................................... 292
Alternator .............................. 284, 297
ATTENTION ASSIST ........................ 292
Automatic
transmission .......................... 283, 284
Backrests ....................................... 293
Battery ................................... 284, 297
Blind Spot Assist ............................ 281
Brake fluid ..................................... 289
Index
13
Brake pads ..................................... 287
Child seat ...................................... 279
Coolant .......................................... 295
Corner-illuminating lamps .............. 303
Cruise control ................................ 279
DISTRONIC PLUS ........................... 280
Doors ............................................. 293
EBP ................................................ 289
Engine oil ....................................... 298
ESC ............................... 288, 289, 290
Fog lamps .............................. 300, 302
Front passenger front air bag ........ 276
Gas cap .......................................... 298
High-beam lamps ........................... 301
Hood .............................................. 293
Lane Keeping Assist ...................... 283
License plate lamps ....................... 301
Light sensor ................................... 302
Low-beam lamps ............................ 302
Parking brake ................................ 289
Parking lamps ................................ 301
Power steering ............................... 295
PRE-SAFE® .................................... 274
Radar sensors ................................ 282
Reserve fuel ................................... 298
Reverse lamp ................................. 300
Side marker lamps ......................... 300
SmartKey ....................................... 293
SRS ................................................ 290
Tele Aid .......................................... 290
Tire inflation pressure ............ 284, 304
Tire pressure monitor .................... 285
Tires ...................................... 284, 304
Trunk ............................................. 293
Turn signals ................................... 303
Washer fluid ................................... 294
Multifunction steering wheel
Adjustment ...................................... 93
Buttons .......................................... 126
Cleaning ......................................... 265
Easy-entry/exit feature ........... 93, 145
Gearshift control ............................ 122
Heating ............................................ 94
Memory function .............................. 96
Overview .......................................... 30
N
Navigation system
see Separate operating instructions
Navi menu .......................................... 134
NECK-PRO active front head
restraints ............................................. 54
Resetting ....................................... 316
Nets, parcel ....................................... 199
Night View Assist Plus ...................... 172
Cleaning the windshield in front of
the camera .................................... 263
Normal occupant weight .................. 251
Number, vehicle identification
(VIN) ................................................... 346
O
Occupant Classification System
see OCS (Occupant Classification
System)
Occupant distribution ....................... 251
Occupant safety
Air bags ........................................... 37
BabySmart™ .................................... 46
Children and air bags ....................... 37
Children in the vehicle ..................... 56
Child seat anchors – LATCH-type
(ISOFIX) ........................................... 59
Fastening the seat belts ................... 50
Front passenger front air bag off
indicator lamp (Canada
only) ........................................ 46, 313
Front passenger front air bag off
indicator lamp (USA only) ........ 43, 314
Infant and child restraint systems .... 56
Introduction ..................................... 36
ISOFIX (Child seat anchors –
LATCH-type) ..................................... 59
OCS (Occupant Classification
System) ........................................... 43
PRE-SAFE® ....................................... 53
Seat belts .................................. 39, 48
OCS (Occupant Classification
System) ................................................ 43
Self-test ........................................... 46
Odometer ........................................... 129
14
Index
Oil, oil level
see Engine oil
On-board computer
see Control system
One-touch gearshifting ..................... 121
Operating safety .................................. 22
Ornamental moldings, cleaning ....... 262
Overhead control panel ...................... 33
P
Paintwork, cleaning .......................... 261
Paintwork code ................................. 347
Panic alarm .......................................... 61
Panorama roof with power tilt/
sliding panel ...................................... 195
Cleaning ......................................... 265
Operation ....................................... 195
Roller sunblinds ............................. 194
Synchronizing ................................ 196
Parcel nets ......................................... 199
Parking ............................................... 113
Parking Guidance .................. 168, 170
Parktronic system .......................... 165
Parking and standing lamp
Replacing bulbs ............................. 319
Parking brake .................................... 113
Messages in the multifunction
display ........................................... 289
Parking Guidance .............................. 168
Canceling ....................................... 171
Detecting a parking space ............. 169
Parking .......................................... 170
Parking position
Exterior rear view mirrors ................ 95
Transmission position .................... 118
Parktronic system
Cleaning system sensors ............... 263
Malfunction .................................... 168
Minimum distance ......................... 167
Sensor range ................................. 166
Switching on/off ........................... 168
System sensors ............................. 166
Warning indicators ................... 27, 167
Parts service ...................................... 346
PASS AIR BAG OFF indicator lamp
(Canada only)
see Front passenger front air bag
off indicator lamp (Canada only)
PASS AIR BAG OFF indicator lamp
(USA only)
see Front passenger front air bag
off indicator lamp (USA only)
Passenger safety
see Occupant safety
Pedals ................................................. 254
Pelvis air bags ..................................... 42
Phone
see Telephone
Plastic parts, cleaning ...................... 265
Power assistance .............................. 254
Power outlets .................................... 207
Power seats
see Seats
Power steering
Messages in the multifunction
display ........................................... 295
Power tilt/sliding sunroof
Operation ....................................... 192
Synchronizing ................................ 194
Power washer .................................... 261
Power windows ................................. 105
Cleaning ......................................... 264
Operation ....................................... 105
Rear door window, override
switch .............................................. 60
Synchronizing ................................ 107
Practical hints ................................... 268
Preglow indicator lamp ..................... 110
PRE-SAFE® ............................................ 53
Messages in the multifunction
display ........................................... 274
PRE-SAFE® Brake ................................. 69
Activating/deactivating ................. 137
Messages in the multifunction
display ........................................... 274
Problems
While driving .................................. 112
With vehicle ..................................... 23
With wipers .................................... 105
Product information ............................ 20
Production options weight ............... 251
Index
15
Program mode selector dial (E 63 AMG)
Automatic shift program ........ 121, 123
Program mode selector switch
Automatic shift program ................ 120
Proximity key
see Key, SmartKey
PSI (air pressure unit) ....................... 251
R
RACE START (E 63 AMG) ................... 159
RACETIMER ........................................ 132
Radar sensors
Messages in the multifunction
display ........................................... 282
Switching on or off ......................... 144
Radiator ..................................... 224, 252
Radio
Selecting stations .......................... 134
Radio transmitters ............................ 257
Rain sensor
see Intermittent wiping
Rear axle oil ....................................... 360
Rear center console ashtray
see Ashtrays
Rear center seat belt
Unblocking ....................................... 51
Rear doors
Child safety locks ............................ 60
Rear door window
Override switch ................................ 60
Rear fog lamp
see Fog lamps
Rear lamps
see Tail lamps
Rear seat head restraints
see Head restraints
Rear view camera .............................. 171
Cleaning the camera lens .............. 263
Rear window defroster ..................... 191
Recommended tire inflation
pressure ..................................... 229, 251
Refilling
AdBlue® ......................................... 334
Refrigerant, air conditioning ............ 362
Refueling ............................................ 220
Regular checks .................................. 222
Reminder, Seat belt
see Seat belts, Telltale
Remote control
see Key, SmartKey
Remote door lock (Tele Aid) ............. 212
Remote door unlock (Tele Aid) ......... 211
Replacing
Key .................................................. 80
Replacing bulbs ................................. 318
Reporting safety defects .................... 23
Research Octane Number
see RON
Reserve fuel
Messages in the multifunction
display ........................................... 298
Warning lamp ................................. 310
Restraint systems
see Occupant safety
Retaining hook .................................. 199
Rims ........................................... 251, 353
Roadside Assistance ................... 21, 210
Roller sunblinds ................................. 194
RON (Research Octane Number) ..... 363
Roof rack ............................................ 198
Rubber parts, cleaning ...................... 265
Run-flat tires
see MOExtended tires
S
Safety
Driving safety systems ..................... 61
Occupant safety ............................... 36
Reporting defects ............................ 23
Safety belts
see Seat belts
Seat belt force limiter ......................... 52
Seat belts ............................................. 48
Adjustment function ........................ 51
Automatic comfort-fit feature .......... 53
Children in the vehicle ..................... 56
Cleaning ......................................... 266
Fastening ......................................... 50
Height adjustment ........................... 51
Proper use of ................................... 49
Rear center seat .............................. 51
Safety guidelines ............................. 39
16
Index
Safety notes ..................................... 48
Telltale ............................... 29, 52, 307
Seat heating ......................................... 92
Seating capacity ................................ 238
Seats ..................................................... 87
Adjustment ...................................... 87
Drive-dynamic multicontour seat ..... 91
Easy-entry/exit feature .................... 93
Heating ............................................ 92
Memory function .............................. 96
Messages in the multifunction
display ........................................... 293
Split rear seat bench ..................... 199
Ventilation ....................................... 92
Securing cargo
Cargo tie-down rings ...................... 199
Selective setting
see Key, SmartKey
Selector lever
see Gear selector lever
Self-test
BabySmart™ .................................... 47
OCS (Occupant Classification
System) ........................................... 46
Tele Aid .......................................... 208
Service
see Maintenance
Service, parts .................................... 346
Service and warranty information ..... 20
Service intervals
see Maintenance System, Service
indicator message
Service life (tires) .............................. 242
Service menu ..................................... 138
Settings
Factory setting (KEYLESS-GO) ......... 79
Factory setting (SmartKey) .............. 77
Memory function .............................. 96
Menu ............................................. 139
Selective setting (KEYLESS-GO) ....... 79
Selective setting (SmartKey) ............ 77
Shelf below rear window, cleaning .. 266
Side impact air bags ........................... 41
Side marker lamps
Cleaning lenses ............................. 262
Messages in the multifunction
display ........................................... 300
Sidewall (tires) .................................. 251
SmartKey
see Key, SmartKey
SmartKey with KEYLESS-GO
see Key, SmartKey
Snow chains ...................................... 252
Snow tires
see Winter tires
Spare wheel ....................................... 353
Mounting ....................................... 323
Storage location ............................ 271
Speedometer ....................................... 28
Speed settings
Cruise control ................................ 147
DISTRONIC PLUS ........................... 155
Resume function ................... 148, 156
SRS
Indicator lamp .................................. 29
SRS (Supplemental Restraint System)
Indicator lamp ......................... 36, 308
Messages in the multifunction
display ........................................... 290
Standing water, driving through ...... 257
Starter switch positions
KEYLESS-GO .................................... 86
SmartKey ......................................... 85
Starting difficulties (engine) ............ 110
Starting the engine ........................... 109
Steering column
see Multifunction steering wheel,
Adjustment
Steering wheel
see Multifunction steering wheel
Steering wheel gearshift control ..... 122
Stolen Vehicle Recovery Services ... 212
Storage compartments ..................... 201
Storing tires ....................................... 243
Sunroof
see Power tilt/sliding sunroof
Sunshade
Rear window .................................. 205
Sun visors .................................. 204, 205
Suspension tuning
see AIRMATIC
Index
17
T
Tachometer .................................. 28, 126
Overspeed range ........................... 126
Tail lamps
Cleaning lenses ............................. 262
Tar stains ........................................... 261
Technical data
Air conditioning refrigerant ............ 362
Brake fluid ..................................... 362
Capacities fuels, coolants,
lubricants etc. ................................ 359
Coolant .......................................... 365
Engine oil additives ........................ 362
Engine oils ..................................... 361
Fuel requirements .......................... 363
Gasoline additives .......................... 364
Identification labels ....................... 346
Premium unleaded gasoline ........... 362
Rims and tires ................................ 353
Spare wheel ................................... 358
Vehicle specification E 350 ............ 348
Vehicle specification
E 350 4MATIC ................................ 349
Vehicle specification
E 350 BlueTEC ............................... 348
Vehicle specification E 550 ............ 350
Vehicle specification
E 550 4MATIC ................................ 351
Vehicle specification E 63 AMG ..... 352
Washer and headlamp cleaning
system ................................... 361, 367
Technical data (dimensions)
see Vehicle specification
Technical data (electrical system)
see Vehicle specification
Technical data (engine)
see Vehicle specification
Technical data (weights)
see Vehicle specification
Tele Aid ............................................... 207
Emergency calls ............................. 208
Information button ......................... 210
Initiating an emergency call
manually ........................................ 209
Messages in the multifunction
display ........................................... 290
Remote door lock .......................... 212
Remote door unlock ...................... 211
Roadside Assistance button .......... 210
Search & Send ............................... 211
SOS button .................................... 209
Stolen Vehicle Recovery Services .. 212
System self-test ............................. 208
Telephone ............................................. 30
Answering/ending a call ................ 136
Hands-free microphone ................... 33
Menu ............................................. 135
Operation ....................................... 135
Phone book .................................... 136
Redialing ........................................ 137
Temperature
Coolant .......................................... 125
Interior temperature ...................... 186
Outside .......................................... 126
Tether anchorage points
see Children in the vehicle
Through-loading feature ................... 198
Tie-down rings ................................... 199
Tightening torque
Wheels ........................................... 328
TIN (Tire Identification Number) ...... 251
Tire and Loading Information
placard ............................................... 237
Tire and loading terminology ........... 249
TIREFIT ............................................... 329
Tire Identification Number
see TIN
Tire inflation pressure
Checking ........................................ 231
Important notes on ........................ 230
Label on the inside of fuel filler
flap ................................................ 230
Placard on driver’s door B-pillar ..... 237
Tire labeling ....................................... 245
Tire load rating .................................. 250
Tire ply composition and material
used .................................................... 251
Tire pressure loss warning system . 232
Tire repair kit
see TIREFIT
Tires ........................................... 228, 353
Advanced Tire Pressure
Monitoring System (Advanced
TPMS) ............................................ 233
18
Index
Air pressure ................................... 229
Care and maintenance ................... 242
Cleaning ......................................... 243
Direction of rotation, spinning ....... 241
Important notes on tire inflation
pressure ........................................ 230
Inflation pressure ........................... 231
Information placard ....................... 237
Inspection ...................................... 242
Labeling ......................................... 245
Load index ............................. 246, 250
Load rating .................................... 250
Messages in the multifunction
display ................................... 284, 304
MOExtended .................................. 353
Ply composition and material
used ............................................... 251
Problems under-/overinflation ...... 231
Retreads ........................................ 228
Rims and tires (technical data) ...... 353
Rotation ......................................... 244
Service life ..................................... 242
Sizes .............................................. 353
Snow chains .................................. 252
Speed rating .......................... 247, 251
Storing ........................................... 243
Temperature .......................... 230, 244
Terminology ................................... 249
TIREFIT (tire repair kit) ................... 329
Tire Identification Number ............. 251
Tire pressure loss warning system . 232
TPMS low tire pressure/
malfunction telltale ........................ 312
Traction ................................. 244, 251
Tread ............................................. 251
Tread depth ........................... 242, 252
Treadwear ...................................... 243
Treadwear indicators ............. 242, 252
Vehicle maximum load on .............. 252
Wear pattern .................................. 244
Winter tires ............................ 252, 353
Tire speed rating ....................... 247, 251
Top tether
see Children in the vehicle
Total load limit ................................... 251
Towing
Towing eye bolt .............................. 341
Vehicle ........................................... 340
Towing eye bolt ................................. 341
Traction ...................................... 244, 251
Transfer case ..................................... 124
Transmission
see Automatic transmission
Transmission fluid level .................... 226
Transmission gear selector lever
see Gear selector lever
Transmission positions .................... 118
Traveling abroad ............................... 257
Tread (tires) ....................................... 251
Tread depth (tires) .................... 242, 252
Treadwear .......................................... 243
Treadwear indicators (tires) .... 242, 252
Trip menu ........................................... 129
Trunk
Closing ............................................. 82
Fuse box ........................................ 343
Messages in the multifunction
display ........................................... 293
Opening ........................................... 82
Opening/closing system .................. 83
Tie-down rings ............................... 199
Trunk lid emergency release ............ 84
Unlocking manually ....................... 315
Valet locking .................................... 85
Turning off the engine ...................... 113
Turn signals ....................................... 100
Cleaning lenses ............................. 262
Indicator lamps ................................ 29
Messages in the multifunction
display ........................................... 303
Replacing bulbs ............................. 319
U
Uniform Tire Quality Grading
Standards .................................. 243, 252
Units
Selecting speedometer display
mode ............................................. 141
Unleaded gasoline, premium ........... 362
Unlocking the vehicle
KEYLESS-GO .................................... 77
Manually ........................................ 314
SmartKey ......................................... 76
Upholstery, cleaning ......................... 266
Useful features .................................. 203
Index
19
V
Valet locking ........................................ 85
Vehicle
Battery ........................................... 336
Care ............................................... 260
Control system .............................. 126
Identification Number (VIN) ........... 346
Locking/unlocking ........................... 76
Lowering (wheel change) ............... 328
Modifications and alterations,
Operating safety .............................. 22
Towing ........................................... 340
Unlocking/locking manually .......... 314
Vehicle dimensions
see Vehicle specification
Vehicle Identification Number
(VIN) ................................................... 346
Vehicle jack
see Jack
Vehicle level control
see AIRMATIC
Vehicle lighting .................................... 97
Vehicle loading
Cargo tie-down rings ...................... 199
Instructions .................................... 197
Load limit ....................................... 238
Roof rack ....................................... 198
Split rear seat bench ..................... 199
Terminology ................................... 249
Vehicle maximum load on the tire ... 252
Vehicle specification
E 350 ............................................. 348
E 350 4MATIC ................................ 349
E 350 BlueTEC ............................... 348
E 550 ............................................. 350
E 550 4MATIC ................................ 351
E 63 AMG ...................................... 352
Vehicle status message memory .... 139
Vehicle tool kit .................................. 268
Vehicle washing
see Vehicle care
Vehicle weights
see Vehicle specification
W
Warning sounds
DISTRONIC PLUS ........................... 151
Driver’s or passenger’s seat belt ..... 52
Parking brake ................................ 289
Parking Guidance ........................... 170
Parktronic system .......................... 168
Seat belt telltale ............................ 307
Warranty coverage ............................ 346
Washer and headlamp cleaning
system ................................................ 367
Washer fluid
Messages in the multifunction
display ........................................... 294
Mixing ratio .................................... 367
Refilling .......................................... 227
Washing the vehicle .......................... 260
Wear pattern (tires) .......................... 244
Weights (vehicle)
see Vehicle specification
Wheel
Changing ....................................... 323
Removing ....................................... 326
Spare ............................................. 323
Tightening torque ........................... 328
Wheels, sizes ..................................... 353
Wheels, Tires and .............................. 228
Window curtain air bags ..................... 42
Windows
see Power windows
Windows, cleaning ............................ 264
Windshield
Cleaning wiper blades .................... 264
Washer fluid ................................... 367
Wipers ........................................... 104
Windshield wipers
Replacing wiper blades .................. 322
Winter cover .............................. 224, 252
Winter driving
Instructions .................................... 253
Radiator cover ............................... 252
Snow chains .................................. 252
Tires ............................................... 252
Winter tires ................................ 252, 353
Wood trims, cleaning ........................ 266
Introduction
20
Product Information
Please observe the following in your own best
interest:
We recommend using Genuine MercedesBenz Parts as well as conversion parts and
accessories explicitly approved by us for your
vehicle model.
We have tested these parts to determine their
reliability, safety and special suitability for
Mercedes-Benz vehicles.
We are unable to make an assessment for
other products and therefore cannot be held
responsible for them, even if in individual
cases an official approval or authorization by
governmental or other agencies should exist.
Use of such parts and accessories could
adversely affect the safety, performance or
reliability of your vehicle. Please do not use
them.
Genuine Mercedes-Benz Parts and preapproved conversion parts and accessories
are available at any authorized MercedesBenz Center. In addition, you will receive
comprehensive information on permissible
technical modifications and expert
installations.
Operator’s Manual
Notes
This Operator’s Manual contains a great deal
of useful information. We urge you to read it
carefully and familiarize yourself with the
vehicle before driving.
For your own safety and longer service life of
the vehicle, we urge you to follow the
instructions and warnings contained in this
Operator’s Manual. Ignoring them could
result in damage to the vehicle or personal
injury to you or others. Vehicle damage
caused by failure to follow instructions is not
covered by the Mercedes-Benz Limited
Warranty.
We continuously strive to improve our
product and ask for your understanding that
we reserve the right to make changes in
design and equipment. Therefore,
information, illustrations, and descriptions in
this Operator’s Manual might differ from your
vehicle.
Vehicle equipment
Your vehicle may have some or all of the
equipment described in this manual.
Therefore, you may find explanations for
optional equipment not installed in your
vehicle. If you have any questions about
operating particular equipment, any
authorized Mercedes-Benz Center will be glad
to demonstrate the proper procedures.
Optional equipment is also described in this
manual, including operating instructions
wherever necessary. Since they are specialorder items, the descriptions and illustrations
herein may vary slightly from the actual
equipment of your vehicle.
If there are any equipment details that are not
shown or described in this Operator’s
Manual, any authorized Mercedes-Benz
Center will be glad to inform you of correct
care and operating procedures. The
Operator’s Manual and Maintenance Booklet
are important documents and should be kept
with the vehicle.
Service and warranty information
The Service and Warranty Information
booklet contains detailed information about
the warranties covering your Mercedes-Benz,
including:
R
New Vehicle Limited Warranty
R
Emission System Warranty
R
Emission Performance Warranty
R
California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Introduction
21
Rhode Island, and Vermont Emission
Control System Warranty
R
State Warranty Enforcement Laws (Lemon
Laws)
Important notice for California retail buyers and lessees of Mercedes-Benz automobiles
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18 000 miles
(approximately 29 000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:
(1) the same substantial defect or
malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair,
(2) the same substantial defect or
malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified us in writing of the need for its
repair, or
(3) the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Written notification should not be sent to a
dealer, it should be addressed to
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Maintenance Booklet describes all the
necessary maintenance work which should
be performed at regular intervals.
Always have the Maintenance Booklet with
you when you take the vehicle to an
authorized Mercedes-Benz Center for
service. The service advisor will record each
service in the booklet for you.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program provides factory-trained technical
help in the event of a breakdown. Calls to the
toll-free Roadside Assistance number
1-800-FOR-MERCedes (1-800-367-6372)
(in the USA) 1-800-387-0100 (in Canada)
will be answered by Mercedes-Benz
Customer Assistance Representatives
24 hours a day, 365 days a year.
For additional information refer to the
Mercedes-Benz Roadside Assistance
Program brochure (in the USA) or the
Roadside Assistance section of the Service
and Warranty Information Booklet (in
Canada) in your vehicle literature portfolio.
Change of address or ownership
If you change your address, be sure to send
in the “Change of Address Notice” found in
the Service and Warranty Information
Booklet, or simply call the Mercedes-Benz
Customer Assistance Center (in the USA) at
1-800-FOR-MERCedes (1-800-367-6372), or
Customer Service (in Canada) at
1-800-387-0100. This will assist us in
Z
Introduction
22
contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave all
literature with the vehicle to make it available
to the next operator.
If you bought this vehicle used, be sure to
send in the “Notice of Purchase of Used Car”
found in the Service and Warranty
Information Booklet, or call the MercedesBenz Customer Assistance Center (in the
USA) at 1-800-FOR-MERCedes
(1-800-367-6372), or Customer Service (in
Canada) at 1-800-387-0100.
Operating your vehicle outside the USA or Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R
Service facilities or replacement parts may
not be readily available.
R
Unleaded gasoline for vehicles with
catalytic converters may not be available;
the use of leaded fuels will damage the
catalysts.
R
Gasoline may have a considerably lower
octane rating, and improper fuel can cause
engine damage.
Certain Mercedes-Benz models are available
for delivery in Europe under our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to:
In the USA:
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada:
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Operating safety
Warning!
G
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because the
vehicle’s electronic components are
interconnected, any modifications made may
produce an undesired effect on other
systems. Electronic malfunctions could
seriously impair the operating safety of your
vehicle.
Contact an authorized Mercedes-Benz Center
for repairs or modifications to electronic
components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function while the
engine is running. You should therefore never
turn off the engine while driving.
Warning!
G
Heavy blows against the vehicle underbody or
tires/wheels may cause serious damage and
impair the operating safety of your vehicle.
Such blows can be caused, for example, by
running over an obstacle, road debris or a
pothole. If you feel a sudden significant
vibration or ride disturbance, or you suspect
that damage to your vehicle as occurred:
R
turn on your hazard warning flashers
R
slow down carefully
R
drive with caution to an area which is a safe
distance from the road
Inspect the vehicle underbody and tires/
wheels for possible damage. If the vehicle
appears unsafe, have it towed to the nearest
authorized Mercedes-Benz Center or other
qualified maintenance or repair facility for
further inspection or repairs.
Introduction
23
Proper use of the vehicle
Proper use of the vehicle requires that you are
familiar with the following information and
rules:
R
the safety precautions in this manual
R
the “Technical data” section in this manual
R
traffic rules and regulations
R
motor vehicle laws and safety standards
Warning!
G
Various warning labels are attached to your
vehicle. These warning labels are intended to
make you and others aware of various risks.
Do not remove any of these warning labels
unless explicitly instructed to do so by
information on the label itself. Removing
warning labels may cause you and others to
be unaware of certain risks which may result
in an accident and/or personal injury.
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and corrected if required. If the matter is not
handled to your satisfaction, please discuss
the problem with the Mercedes-Benz Center
management or, if necessary, contact us at
one of the following addresses:
In the USA:
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada:
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
For the USA only:
The following text is published as required of
manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
“National Traffic and Motor Vehicle Safety Act
of 1966”.
Reporting safety defects
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
www.safercar.gov; or write to:
Administrator, NHTSA Headquarters,
1200 New Jersey Avenue, SE, West Building,
Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
www.safercar.gov.
Vehicle data recording
Information regarding electronic recording devices
(Including notice pursuant to California Code
§ 9951)
Please note that your vehicle is equipped with
devices that can record vehicle systems data
and, if equipped with the Tele Aid system, may
transmit some data in certain accidents.
Z
Introduction
24
This information helps, for example, to
diagnose vehicle systems after a collision and
to continuously improve vehicle safety.
Daimler may access the information and
share it with others
R
for safety research or vehicle diagnosis
purposes
R
with the consent of the vehicle owner or
lessee
R
in response to an official request by law
enforcement or other government agency
R
for use in dispute resolution involving
Daimler, its affiliates or sales/service
organization and/or
R
as otherwise required or permitted by law
Please check the Tele Aid subscription
service agreement for details regarding the
information that may be recorded or
transmitted via that system.
Exterior view ....................................... 26
Cockpit ................................................. 27
Instrument cluster .............................. 28
Multifunction steering wheel ............. 30
Center console .................................... 32
Overhead control panel ...................... 33
Door control panel .............................. 34
25
At a glance
Exterior view
26
Exterior view
At a glance
i
This Operator’s Manual describes all features, standard or optional, potentially available
for your vehicle at the time of purchase. Please be aware that your vehicle might not be
equipped with all features described in this manual.
Function Page
:
Trunk:
Locking and unlocking 76
Opening and closing 81
Valet locking 85
;
Rear window defroster 191
=
Rear lamps 318
?
Fuel filler flap 220
A
Exterior rear view mirrors 95
Parking position 95
B
Roof:
Power tilt/sliding sunroof 192
Panorama roof with power
tilt/sliding panel 194
C
Windshield:
Wiping with washer fluid 105
Function Page
Cleaning 264
D
Doors:
Locking and unlocking 76,
E
Wipers 104
Wiper blades, replacing 322
Wiper blades, cleaning 264
F
Hood 223
G
Front lamps 318
H
Headlamp cleaning system 102
I
Front towing eye 341
J
Tires and wheels 228
Rims and tires 353
K
Rear towing eye 341
314
Cockpit
Cockpit
27
At a glance
Function Page
:
Steering wheel gearshift
control 121
;
Cruise control lever:
Cruise control 146
DISTRONIC PLUS 149
=
Instrument cluster 125
?
Multifunction steering
wheel 126
A
Horn
B
Gear selector lever 115
C
Front Parktronic warning
indicators 167
D
Overhead control panel 33
E
Glove box 201
F
Center console 32
G
Starter switch 85
Function Page
KEYLESS-GO start/stop
button 86
H
Steering wheel adjustment
stalk 93
I
Combination switch:
Turn signals 100
Wipers 104
High beam 100
J
Parking brake pedal 113
K
On-board diagnostics
(OBD) socket
L
Hood lock release 223
M
Parking brake release 113
N
Door control panel 34
O
Exterior lamp switch 97
P
Night View Assist Plus 172
Z
Instrument cluster
28
Instrument cluster
At a glance
i
Please refer to the overview of the
indicator and warning lamps
(Y page 29).
Function Page
:
Fuel gauge 126
;
Speedometer
=
Cruise control speed
segments 146
DISTRONIC PLUS
segments 151
?
Multifunction display 128
A
Coolant temperature gauge 125
B
Tachometer 126
C
Clock
D
Instrument cluster
illumination 125
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