Mercedes-benz C-class C 240 2001, C-class C 320 2001 User Manual

C-class
Operator’s Manual
C240 C320
Our company and staff congratulate you on the purchase of your new Mercedes-Benz.
Your selection of our product i s a demonstration of your trust in our company name. Further, it exemp lifies your desire to own an automobile that will be as easy as possible to operate and provide years of service.
Your Mercedes-Benz represents the efforts of many skilled engineers and craftsmen. To ensure your pleasure of ownership, and for your safety and that of your passengers, we ask you to make a small investment of your time:
Please abide by the recommendations contained in this manual. They are designed to acquaint you with the operation of your Mercedes-Benz.
Please abide by the warnings and cautions contained in this manual. They are designed to help improve the safety of the vehicle operator and occupants.
We extend our best wishes for many miles of safe, pleasurable driving.
DaimlerChrysler AG
Introduction
Product information .......................... 1
Operator’s manual ............................. 2
Where to find it .................................. 7
Reporting Safety Defects .................. 9
Instruments and controls
Instruments and controls ............... 12
Door control panel ....................... 14
Overhead control panel ............... 15
Dashboard ..................................... 16
Center console .............................. 18
Operation
Vehicle keys ...................................... 22
Start lock-out ....................................24
General notes on the
central locking system ...............24
Central locking system ...................25
Radio frequency and
infrared remote control ............... 25
Locking and unlocking ................ 27
Choosing global or selective
mode on remote control ............. 27
Opening the trunk ....................... 28
Opening and closing windows and sliding / pop-up roof
from outside ................................. 29
Panic button ................................. 30
Mechanical keys .......................... 30
Doors ..................................................31
Central locking switch .................... 33
Automatic central locking .............. 34
Emergency unlocking
in case of accident ...................... 34
Trunk ................................................. 35
Trunk lid release switch ................ 37
Antitheft alarm system ................... 38
Tow-away alarm ............................... 39
Easy-entry/exit feature ...................41
Front seat adjustment ..................... 42
Removal and installation of
front seat head restraints .......... 47
Multicontour seat ............................ 49
Heated seats ..................................... 50
Rear seat head restraints ............... 52
Seat belts and integrated
restraint system .......................... 55
Seat belts ........................................... 55
Seat belt nonusage
warning system ...........................56
BabySmart
deactivation system ....................62
Supplemental Restraint
System (SRS) ...............................63
Emergency tensioning
retractor (ETR) .............................64
Airbags ..............................................65
Safety guidelines for the seat
belt, emergency tensioning
retractor and airbag .................... 72
Infant and child
restraint systems .........................73
Steering wheel adjustment
(manual) ....................................... 77
Steering wheel adjustment
(electrical) .................................... 79
Rear view mirrors ............................ 80
Instrument cluster ........................... 88
Multifunction steering wheel,
multifunction display ................. 92
TM
airbag
Contents
Contents
Trip and main odometer, FSS, coolant
temperature, vehicle speed,
engine oil level indicator ........... 96
Audio systems .................................. 98
Radio ..............................................98
CD player ....................................... 99
Cassette player ........................... 100
Telephone ........................................ 101
Navigation system .......................... 106
Trip computer ................................. 107
Malfunction/warning
message memory ......................109
Individual settings ..........................111
Setting the audio volume .............. 123
Coolant temperature gauge .......... 124
Flexible service system
(FSS) ............................................ 125
Engine oil level indicator .............. 128
Engine oil consumption ................ 129
Exterior lamp switch ..................... 130
Headlamp mode ............................. 131
Night security illumination ..........132
Locator lighting ...........................133
Headlamp cleaning system ...........133
Combination switch .......................134
Hazard warning flasher
switch ..........................................137
Climate control ...............................138
Automatic climate control ............ 146
Front center console storage
compartment ventilation ..........158
Rear passenger compartment
adjustable air outlets ................159
Operation Audio and telephone ...160
Operating safety .............................160
Operating and
display elements ........................161
Button and soft key operation ......163
Operation .........................................163
Power windows ...............................184
Sliding/pop-up roof ........................187
Interior lighting ..............................189
Rear window sunshade .................191
Sun visors ....................................... 192
Vanity mirrors ................................ 192
Interior ............................................ 193
Storage compartments and
armrests ..................................... 193
Glove box ..................................... 194
Cup holder ...................................... 197
Ashtrays .......................................... 199
Lighter ............................................. 201
Parcel net in front passenger
footwell .......................................202
Ski sack ...........................................202
Enlarged cargo area .......................207
Split folding rear seat bench ........207
Loading instructions
(vehicle with enlarged
cargo area) ..................................209
Cellular telephone ......................... 210
Telephone, general ........................ 211
Garage door opener ....................... 212
Driving
Control and operation of radio
transmitters ............................... 218
The first 1 000 miles
(1 500 km) ................................. 219
Maintenance ................................... 219
Tele Aid ...........................................220
Catalytic converter ........................228
Emission control ............................229
Starter switch .................................230
Starting and turning
off the engine ............................232
Manual transmission ....................233
Automatic transmission ...............234
Parking brake .................................243
Driving instructions ......................244
Drive sensibly – Save Fuel ........244
Drinking and driving .................244
Pedals ...........................................244
Power assistance ........................ 245
Brakes .......................................... 245
Driving off ................................... 246
Parking ........................................ 246
Tires ............................................. 247
Snow chains ............................... 250
Winter driving
instructions ................................ 250
Deep water .................................. 252
Passenger compartment ........... 253
Traveling abroad ........................ 253
Cruise control ................................ 254
Brake assist system (BAS) ............ 257
Antilock brake system
(ABS) .......................................... 258
Electronic stability program
(ESP) ........................................... 260
What you should know at the gas
station ......................................... 264
Check regularly and before a long
trip .............................................. 266
Instrument cluster display
Malfunction and indicator lamps in
the instrument cluster .............268
On-board diagnostic system .........268
Check engine malfunction
indicator lamp .............................268
Brake warning lamp ..................270
Supplemental restraint system
(SRS) indicator lamp .................. 271
Fuel reserve warning ................. 271
ABS malfunction
indicator lamp .............................272
Electronic stability program
(ESP) — warning lamp ...............273
Seat belt nonusage
warning lamp ............................273
Malfunction and indicator lamp in
the center console .....................273
AIRBAG OFF indicator lamp .....273
Contents
Contents
Malfunction and warning messages
in the multifunction display ...274
DISPLAY DEFECTIVE ................275
BATTERY / ALTERNATOR ........ 276
ANTILOCK BRAKE SYSTEM .....277
BRAKE ASSIST ...........................277
BRAKE LINING WEAR ..............278
BRAKE FLUID .............................278
PARKING BRAKE .......................279
SEAT BELT SYSTEM ...................279
ELEC. STABIL. PROG. (Electronic stability program) ..280
COOLANT (coolant level) .......... 281
COOLANT
(coolant temperature) ................282
ENGINE OIL LEVEL ................... 283
LIGHTING SYSTEM ................... 284
LIGHT SENSOR .......................... 286
DOOR ........................................... 286
TRUNK OPEN ............................. 287
HOOD ........................................... 287
TELEPHONE – FUNCTION ....... 288
TELE AID ..................................... 288
WASHER FLUID ......................... 289
RESTRAINT SYSTEM ................ 290
KEY .............................................. 290
FUEL RESERVE .......................... 291
UNDERVOLTAGE ....................... 291
STEER. WHEEL ADJUST. .......... 292
ENTRANCE POSITION .............. 292
Practical hints
First aid kit .....................................294
Stowing things in the vehicle ......294
Fuses ................................................295
Hood .................................................297
Checking engine oil level .............300
Automatic transmission fluid
level ............................................. 301
Coolant level ................................... 301
Adding coolant ...........................302
Windshield and headlamp washer
system .........................................302
Spare wheel, vehicle tools, storage
compartment .............................304
Vehicle jack .....................................305
Wheels .............................................306
Tire replacement ........................306
Rotating wheels ..........................307
Spare wheel ....................................308
Changing wheels ...........................309
Tire inflation pressure .................. 315
Battery ............................................. 316
Jump starting .................................. 318
Towing the vehicle ......................... 321
Transmission selector lever,
manually unlocking ...................325
Exterior lamps ................................326
Replacing bulbs ..........................326
Trunk lamp ..................................... 331
Changing batteries in the electronic
main key .....................................332
Synchronizing remote
control ......................................... 334
Emergency engine shut-down ..... 334
Fuel filler flap, manual release ... 335
Replacing wiper blade insert ...... 337
Roof rack ......................................... 338
Vehicle care
Cleaning and care of
the vehicle ................................. 340
Power washer ............................. 341
Tar stains .................................... 341
Paintwork, painted body
components ................................ 341
Engine cleaning ......................... 342
Vehicle washing ......................... 342
Ornamental moldings ................343
Headlamps, taillamps, turn signal
lenses ...........................................343
Window cleaning .......................343
Wiper blade .................................343
Light alloy wheels ......................344
Instrument cluster .....................344
Steering wheel and gear selector
lever ..............................................344
Cup holder ...................................344
Seat belts .....................................345
Headliner and shelf below rear
window ........................................345
Leather upholstery .....................345
Hard plastic trim items .............345
Plastic and rubber parts ............345
Contents
Contents
Technical data
Spare parts service ........................348
Warranty coverage .........................348
Identification labels .......................349
Layout of poly-V-belt drive ............350
Technical data ................................351
Fuels, coolants, lubricants etc. -
capacities ...................................355
Engine oils ......................................357
Engine oil additives ...................... 357
Air conditioner refrigerant .......... 357
Brake fluid ...................................... 357
Premium unleaded gasoline ........ 358
Fuel requirements ........................ 358
Gasoline additives ......................... 359
Coolants .......................................... 359
Consumer information ................. 361
Uniform tire quality grading ....... 361
Index
Index.................................................364
Product information
Kindly observe the following in your own best interest:
We recommend using Mercedes-Benz original parts as well as conversion parts and accessories explicitly approved by us for your vehicle model.
We have tested these parts to determine their reliability, safety and their special suitability for Mercedes-Benz vehicles.
We are unable to make an assessment for other products and therefore cannot be held responsible for them, even if in individual cases an official approval or authorization by governmental or other agencies should exist. Use of such parts and accessories could adversely affect the safety, performance or reliability of your vehicle. Please do not use them.
Mercedes-Benz original parts as well as conversion parts and accessories approved by us are available at your authorized Mercedes-Benz Center where you will receive comprehensive information, also on permissible technical modifications, and where proper installation will be performed.
1Introduction
2Introduction
Operator’s manual
This Operator’s Manual contains a great deal of useful information. We urge you to read it carefully and familiarize yourself with the vehicle before driving.
For your own safety and longer service life of the vehicle, we urge you to follow the instructions and warnings contained in this manual. Ignoring them could result in damage to the vehicle or personal injury to you or others. Vehicle damage caused by failure to follow instructions is not covered by the Mercedes-Benz Limited Warranty.
Your vehicle may have some or all of the equipment described in this manual. Therefore, you may find explanations for optional equipment not installed in your vehicle. If you have any questions about the operation of any equipment, your authorized Mercedes-Benz Center will be glad to demonstrate the proper procedures.
Service and warranty information
The Service and Warranty Information Booklet contains detailed information about the warranties covering your Mercedes-Benz, including:
New Car Limited Warranty,
Emission System Warranty,
Emission Performance Warranty,
California, Massachusetts, and Vermont Emission Control System Warranty
(California, Massachusetts, and Vermont only),
State Warranty Enforcement Laws (Lemon Laws).
Important notice for California retail buyers of Mercedes-Benz automobiles
Under California law you may be entitled to a replacement of your vehicle or a refund of the purchase price, if Mercedes-Benz USA, LLC or its authorized Mercedes-Benz Center fails to conform the vehicle to its express warranties after a reasonable number of repair attempts during the period of one year or 12 000 miles from original delivery of the vehicle. A reasonable number of repair attempts is presumed for a retail buyer (1) if the vehicle is out of service by reason of repair of substantial nonconformities for a cumulative total of more than 30 calendar days or (2) the same substantial non-conformity has been subject to repair four or more times and you have at least once directly
notified us in writing of the need to repair the non-conformity and have given us an opportunity to perform the repair ourselves. Notifications should be sent to the nearest Mercedes-Benz Regional Office listed in the Service and Warranty Information Booklet.
Maintenance
The Service Booklet describes all the necessary maintenance work which should be performed at regular intervals.
Always have the Service Booklet with you when you take the vehicle to your authorized Mercedes-Benz Center for service. The service advisor will record each service in the booklet for you.
3Introduction
4Introduction
Roadside assistance
The Mercedes-Benz Roadside Assistance Program provides factory trained technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance number:
1-800-FOR-MERCedes (in the USA) 1-800-387-0100 (in Canada)
will be answered by Mercedes-Benz Client Assistance Representatives 24 hours a day, 365 days a year.
For additional information refer to the Mercedes-Benz Roadside Assistance Program brochure in your glove box.
Change of address or ownership
If you change your address, be sure to send in the “Change of Address Notice” found in the Service and Warranty Information Booklet, or simply call the Mercedes-Benz Client Assistance Center (in the USA) at 1-800-FOR-MERCedes, or Customer Service (in Canada) at 1-800-387-0100. It is in your own interest that we can contact you should the need arise.
If you sell your Mercedes, please leave all literature with the vehicle to make it available to the next operator.
If you bought this vehicle used, be sure to send in the “Notice of Purchase of Used Car” found in the Service and Warranty Information Booklet, or call the Mercedes-Benz Client Assistance Center (in the USA) at 1-800-FOR-MERCedes, or Customer Service (in Canada) at 1-800-387-0100.
Operating your vehicle outside the USA or Canada
If you plan to operate your vehicle in foreign countries, please be aware that:
Service facilities or replacement parts may not be readily available,
unleaded gasoline for vehicles with catalytic converters may not be available; the use of leaded fuels will damage
the catalysts,
gasoline may have a considerably lower octane rating, and improper fuel can cause engine damage.
Certain Mercedes-Benz models are available for delivery in Europe under our European Delivery Program. For details, consult your authorized Mercedes-Benz Center or write to:
In the USA: In Canada: Mercedes-Benz USA, LLC
European Delivery Department One Mercedes Drive Montvale, NJ 07645-0350
Mercedes-Benz Canada, Inc. European Delivery Department 849 Eglinton Avenue East Toronto, Ontario M4G 2L5
5Introduction
6Introduction
We continuously strive to improve our product, and ask for your understanding that we reserve the right to make changes in design and equipment. Therefore, information, illustrations and descriptions in this Operator’s Manual might differ from your vehicle.
Optional equipment is also described in this manual, including operating instructions wherever necessary. Since they are special-order items, the descriptions and illustrations herein may vary slightly from the actual equipment of your vehicle.
If there are any equipment details that are not shown or described in this Operator’s Manual, your authorized Mercedes-Benz Center will be glad to inform you of correct care and operating procedures.
The Operator’s Manual and Service Booklet are important documents and should be kept with the vehicle.
Where to find it
The Operator’s Manual is divided into eight sections:
• Instruments and controls: An overview of all the controls that can be operated from the driver’s seat.
•Operation: Information on the vehicle’s equipment and its operation.
•Driving: Important information on driving.
• Instrument cluster display: Displays and indicator lamps on the instrument cluster with brief instructions.
•Practical hints: Assistance and instructions in the event of an emergency.
• Car care: Instructions on caring for your vehicle.
• Technical data: All the important technical data for your vehicle as well as consumer information such as fuels,
coolants, lubricants etc. is contained here.
•Index: Key terms to help you find a topic quickly.
Other documents may also be supplied, depending on your vehicle’s equipment.
Explanation of color used:
Warning notices for the protection of yourself and others appear on red background.
7Introduction
8Introduction
Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to immediately contact your authorized Mercedes-Benz Center to have the problem diagnosed and corrected if required. If the matter is not handled to your satisfaction, please discuss the problem with the Mercedes-Benz Center management, or if necessary contact us at the following addresses:
In the USA: Client Assistance Center
Mercedes-Benz USA, LLC One Mercedes Drive Montvale, NJ 07645-0350
In Canada: Customer Relations Department
Mercedes-Benz Canada, Inc. 849 Eglinton Avenue East Toronto, Ontario, M4G 2L5
For the USA only: The following text is published as required of manufacturers under Title 49, Code of U.S. Federal Regulations, Part 575 pursuant to the “National Traffic and Motor Vehicle Safety Act of 1966”.
Reporting Safety Defects
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your retailer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-800-424-9393 (or 366-0123 in Washington, D.C. area) or write to: NHTSA, U.S. Department of Transportation, Washington, D.C. 20590. You can also obtain other information about motor vehicle safety from the Hotline.
9Introduction
Instruments and controls
Instruments and controls ............... 12
Door control panel ....................... 14
Overhead control panel ............... 15
Dashboard ..................................... 16
Center console .............................. 18
Instruments and controls
Operation Driving
Instrument
cluster display
11Contents - Instruments and controls
Practical hints Car care Index
Technic al
data
Instruments and controls
Operation Driving
Instruments and controls
Instrument
cluster display
Practical hints Car care Index
Technic al
data
12Instruments and controls
P68.10-2421-29
1 Door control panel, see page 14
2 Overhead control panel, see page 15
3 Dashboard, see page 16
4 Center console, see page 18
Instruments and controls
Operation Driving
Instrument
cluster display
13Instruments and controls
Practical hints Car care Index
Technic al
data
Instruments and controls
Operation Driving
Instrument
cluster display
Practical hints Car care Index
Technic al
14Instruments and controls
Door control panel 1 Door handle, pull to open, see page 31
2 Memory function (for storing seat, steering wheel
and exterior rear view mirror settings), see page 85
3 Front seat adjustment, see page 42
4 Steering wheel adjustment, see page 79
5 Power windows, see page 184
6 Switch for rear door window override, see page 184
and 186
7 Trunk lid release switch, see page 37
data
Overhead control panel 1 Interior lighting, see page 189
2 Tele Aid (emergency call system), see page 220
3 Sliding/pop-up roof, see page 187
4 Hands-free microphone for Tele Aid and optional
telephone with voice recognition system
5 Rear view mirror, see page 80
6 Garage door opener, see page 212
Instruments and controls
Operation Driving
Instrument
cluster display
15Instruments and controls
Practical hints Car care Index
Technic al
data
Instruments and controls
Operation Driving
Dashboard
9
11
Instrument
cluster display
12
Practical hints Car care Index
Technic al
data
16Instruments and controls
7
8
5
10
14
15
6
13
P68.10-2420-29
1 Hood lock release, see page 297
2 Parking brake pedal, see page 243
3 Steering wheel adjustment (manual), see page 77
4 Parking brake release, see page 243
5 Exterior lamp switch, see page 130
6 Combination switch, see page 134
7 Exterior mirror adjustment, see page 81
8 Headlamp washer button, see page 133
9 Cruise control switch, see page 254
10 Multifunction steering wheel, see page 92
Horn (with electronic key in starter switch position 1 or 2)
11 Instrument cluster, see page 88
12 Voice recognition system switch, see separate
operating instructions
13 Starter switch, see page 230
14 Glove box lid release, see page 194
15 Glove box lock, see page 194
Instruments and controls
Operation Driving
Instrument
cluster display
17Instruments and controls
Practical hints Car care Index
Technic al
data
Instruments and controls
Operation Driving
Center console 1 Left front seat heater switch, see page 50
Instrument
cluster display
Practical hints Car care Index
18Instruments and controls
2 Rear window sunshade (optional), see page 191
3 ESP (electronic stability program) control switch,
see page 260
4 Hazard warning flasher switch, see page 137
5 Central locking switch, see page 33
6 Rear seat head restraints, see page 52
7 Antitheft alarm system, see page 38
Switch for tow-away protection, see page 39
8 Right front seat heater switch, see page 50
9 AIRBAG OFF indicator lamp, see page 273
10 COMAND system (optional), see separate
operating instructions, or audio system, see page 160
11 Climate control (C 240), see page 138
Automatic climate control (C 320) see page 146 Rear window defroster, see page 157
Technic al
data
12 Ashtray, see page 199
13 Automatic transmission, see page 234, or
Manual transmission, see page 233
14 Storage compartment, see page 195
15 Armrest, see page 195
Storage compartment, see page 201
Instruments and controls
Operation Driving
Instrument
cluster display
19Instruments and controls
Practical hints Car care Index
Technic al
data
Instruments and controls
Operation Driving
Instrument
cluster display
Practical hints Car care Index
Technic al
data
20Contents - Operation
Operation
Vehicle keys ...................................... 22
Start lock-out ....................................24
General notes on the
central locking system ...............24
Central locking system ...................25
Radio frequency and
infrared remote control ............... 25
Locking and unlocking ................ 27
Choosing global or selective
mode on remote control ..............27
Opening the trunk .......................28
Opening and closing windows and sliding / pop-up roof
from outside ..................................29
Panic button ..................................30
Mechanical keys ...........................30
Doors .................................................. 31
Central locking switch ....................33
Automatic central locking .............. 34
Emergency unlocking
in case of accident ......................34
Trunk .................................................35
Trunk lid release switch ................. 37
Antitheft alarm system ................... 38
Tow-away alarm ............................... 39
Easy-entry/exit feature ...................41
Front seat adjustment ..................... 42
Removal and installation of
front seat head restraints .......... 47
Multicontour seat ............................ 49
Heated seats ..................................... 50
Rear seat head restraints ............... 52
Seat belts and integrated
restraint system .......................... 55
Seat belts .......................................... 55
Seat belt nonusage
warning system .......................... 56
TM
BabySmart
airbag
deactivation system ................... 62
Supplemental Restraint
System (SRS) ............................... 63
Emergency tensioning
retractor (ETR) ............................ 64
Airbags .............................................. 65
Safety guidelines for the seat
belt, emergency tensioning
retractor and airbag ................... 72
Infant and child
restraint systems .........................73
Steering wheel adjustment
(manual) ....................................... 77
Steering wheel adjustment
(electrical) .................................... 79
Rear view mirrors ............................ 80
Instrument cluster ........................... 88
Multifunction steering wheel,
multifunction display ................. 92
Trip and main odometer, FSS, coolant
temperature, vehicle speed,
engine oil level indicator ........... 96
Audio systems ..................................98
Radio ..............................................98
CD player .......................................99
Cassette player ........................... 100
Telephone ........................................ 101
Navigation system .......................... 106
Trip computer ................................. 107
Malfunction/warning
message memory ......................109
Individual settings ..........................111
Setting the audio volume ............. 123
Coolant temperature gauge .......... 124
Flexible service system
(FSS) ............................................ 125
Engine oil level indicator .............. 128
Engine oil consumption ................ 129
Exterior lamp switch ..................... 130
Headlamp mode ............................. 131
Night security illumination ......... 132
Locator lighting .......................... 133
Headlamp cleaning system .......... 133
Combination switch ...................... 134
Hazard warning flasher
switch .......................................... 137
Climate control ............................... 138
Automatic climate control ............ 146
Front center console storage
compartment ventilation ......... 158
Rear passenger compartment
adjustable air outlets ................159
Operation Audio and telephone ...160
Operating safety .............................160
Operating and
display elements ........................161
Button and soft key operation ......163
Operation .........................................163
Power windows ...............................184
Sliding/pop-up roof ........................187
Interior lighting ..............................189
Rear window sunshade .................191
Sun visors ........................................192
Vanity mirrors ................................192
Interior .............................................193
Storage compartments and
armrests ..................................... 193
Glove box ..................................... 194
Cup holder ...................................... 197
Ashtrays .......................................... 199
Lighter ............................................. 201
Parcel net in front passenger
footwell .......................................202
Ski sack ...........................................202
Enlarged cargo area .......................207
Split folding rear seat bench ........207
Loading instructions
(vehicle with enlarged
cargo area) ..................................209
Cellular telephone ......................... 210
Telephone, general ........................ 211
Garage door opener ....................... 212
Instruments and controls
Operation Driving
Instrument
cluster display
21Contents - Operation
Practical hints Car care Index
Technic al
data
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