Mercedes Benz C Class 2015 Sedan Operator Manual
É2055844601FËÍ
2055844601
C-Class
Operator's Manual
Order no. 6515 0935 13 Part no. 2055844601 Edition C-2015
C-Class Operator's Manual
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As at 29.10.2013
Welcome to the world of Mercedes-Benz
We urge you to read this Operator's Manual
carefully and familiarize yourself with the
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Operator's Manual
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2055844601
É2055844601FËÍ
Contents
3
Index ....................................................... 4
Introduction ......................................... 22
At a glance ........................................... 31
Safety ................................................... 41
Opening and closing ........................... 79
Seats, steering wheel and mirrors .. 107
Lights and windshield wipers .......... 123
Climate control ................................. 137
Driving and parking .......................... 155
On-board computer and displays .... 229
Stowage and features ...................... 297
Maintenance and care ...................... 323
Roadside Assistance ........................ 339
Wheels and tires ............................... 357
Technical data ................................... 395
Index
4
1, 2, 3 ...
12 V socket
see Sockets
360° camera
Cleaning .........................................335
Function/notes .............................211
4ETS
see ETS/4ETS (Electronic Traction System)
4MATIC (permanent four-wheel
drive) ..................................................199
A
ABS (Anti-lock Braking System)
Display message ............................ 251
Function/notes ................................ 66
Important safety notes .................... 66
Warning lamp ................................. 286
Accident
Automatic measures after an acci-
dent ................................................. 59
Activating/deactivating cooling
with air dehumidification ................. 143
Active Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 246
Display message ............................ 273
Function/information .................... 221
Active Lane Keeping Assist
Activating/deactivating (on-
board computer) ............................ 246
Display message ............................ 272
Function/information .................... 224
Active Parking Assist
Detecting parking spaces .............. 203
Display message ............................ 273
Exiting a parking space .................. 205
Function/notes ............................. 202
Important safety notes .................. 202
Parking .......................................... 204
ADAPTIVE BRAKE ................................. 74
Adaptive Brake Assist
Function/notes ................................ 70
Adaptive Damping System (ADS) ..... 198
Adaptive Highbeam Assist
Display message ............................ 267
Function/notes ............................. 127
Switching on/off ........................... 128
Additional speedometer ................... 248
Additives (engine oil) ........................ 400
AGILITY SELECT switch
Automatic transmission ................. 167
Climate control (3-zone automatic
climate control) ............................. 142
Climate control (dual-zone auto-
matic climate control) .................... 140
Air bags
Deployment ..................................... 56
Display message ............................ 263
Front air bag (driver, front
passenger) ....................................... 49
Important safety notes .................... 48
Introduction ..................................... 48
Knee bag .......................................... 50
PASSENGER AIR BAG indicator
lamps ............................................... 43
Side impact air bag .......................... 50
Window curtain air bag .................... 51
Air-conditioning system
see Climate control
AIRMATIC
Display message ............................ 271
Function/notes ............................. 197
AIRPANEL (cleaning instructions) .... 334
Air vents
Important safety notes .................. 152
Rear ............................................... 153
Setting ........................................... 152
Setting the center air vents ........... 152
Setting the side air vents ............... 153
Alarm
ATA (Anti-Theft Alarm system) ......... 76
Switching off (ATA) .......................... 76
Switching the function on/off
(ATA) ................................................ 76
Alarm system
see ATA (Anti-Theft Alarm system)
Anti-lock Braking system
see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Index
5
Armrest
Stowage compartment .................. 300
Ashtray ...............................................309
Assistance display (on-board com-
puter) ..................................................243
Assistance menu (on-board com-
puter) ..................................................244
ASSYST PLUS
Displaying a service message ........329
Hiding a service message .............. 328
Notes ............................................. 328
Resetting the service interval dis-
play ................................................ 329
Service message ............................ 328
Special service requirements ......... 329
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 76
Function ...........................................76
Switching off the alarm .................... 76
ATTENTION ASSIST
Activating/deactivating ................. 246
Display message ............................ 271
Function/notes ............................. 216
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshop
see Qualified specialist workshop
AUTO lights
Display message ............................ 266
see Lights
Automatic car wash (care) ............... 330
Automatic engine start (ECO start/
stop function) .................................... 161
Automatic engine switch-off (ECO
start/stop function) .......................... 161
Automatic headlamp mode .............. 124
Automatic transmission
Accelerator pedal position ............. 167
AGILITY SELECT switch .................. 167
Changing gear ............................... 167
DIRECT SELECT lever ..................... 164
Display message ............................ 280
Drive program ................................ 168
Drive program display .................... 166
Driving tips .................................... 167
Emergency running mode .............. 171
Engaging drive position .................. 166
Engaging neutral ............................ 165
Engaging park position automati-
cally ............................................... 165
Engaging reverse gear ................... 165
Engaging the park position ............ 164
Kickdown ....................................... 167
Manual shifting .............................. 169
Overview ........................................ 164
Problem (malfunction) ................... 171
Pulling away ................................... 160
Starting the engine ........................ 159
Steering wheel paddle shifters ...... 169
Transmission position display
(DIRECT SELECT lever) ................... 166
Transmission positions .................. 166
Automatic transmission emer-
gency mode ....................................... 171
B
Backup lamp
Changing bulbs .............................. 132
Bag hook ............................................ 304
BAS (Brake Assist System) ................. 67
BAS PLUS with Cross-Traffic Assist
(Brake Assist PLUS with CrossTraffic Assist)
Function/notes ................................ 67
Important safety notes .................... 67
Battery (SmartKey)
Checking .......................................... 84
Important safety notes .................... 83
Replacing ......................................... 84
Battery (vehicle)
Charging ........................................ 347
Display message ............................ 268
Important safety notes .................. 345
Jump starting ................................. 349
Belt
see Seat belts
Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 246
Display message ............................ 273
Notes/function .............................. 217
see Active Blind Spot Assist
Box (trunk) ......................................... 304
Index
6
Brake Assist
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 258
Notes ............................................. 401
Brake force distribution, electronic
see EBD (electronic brake force
distribution)
Brake lamps
Display message ............................ 265
Brakes
ABS .................................................. 66
Adaptive Brake Assist ...................... 70
BAS .................................................. 67
BAS PLUS with Cross-Traffic
Assist ............................................... 67
Brake fluid (notes) ......................... 401
Display message ............................ 251
EBD .................................................. 73
Hill start assist ............................... 160
HOLD function ............................... 196
Important safety notes .................. 180
Maintenance .................................. 181
Parking brake ................................ 176
Riding tips ...................................... 180
Warning lamp ................................. 285
Breakdown
see Flat tire
see Towing away
Brightness control (instrument
cluster lighting) ................................... 32
Bulbs
see Replacing bulbs
Buttons on the steering wheel ......... 231
C
California
Important notice for retail cus-
tomers and lessees .......................... 24
Calling up a malfunction
see Display messages
Camera
see 360° camera
Car
see Vehicle
Care
360° camera ................................. 335
AIRPANEL ...................................... 334
Carpets .......................................... 337
Car wash ........................................ 330
Display ........................................... 336
Exhaust pipe .................................. 335
Exterior lights ................................ 333
Gear or selector lever .................... 336
Interior ........................................... 336
Matte finish ................................... 332
Notes ............................................. 329
Paint .............................................. 332
Plastic trim .................................... 336
Power washer ................................ 331
Rear view camera .......................... 334
Roof lining ...................................... 337
Seat belt ........................................ 337
Seat cover ..................................... 337
Sensors ......................................... 334
Steering wheel ............................... 336
Trim pieces .................................... 336
Washing by hand ........................... 331
Wheels ........................................... 333
Windows ........................................ 333
Wiper blades .................................. 333
Wooden trim .................................. 336
Cargo tie down rings ......................... 303
Car key
see SmartKey
CD player/CD changer (on-board
computer) .......................................... 241
Center console
Lower section .................................. 37
Upper section .................................. 36
Central locking
Locking/unlocking (SmartKey) ........ 81
Changing bulbs
High-beam headlamps ................... 132
Low-beam headlamps .................... 131
Reversing lamps ............................ 132
Turn signals (front) ......................... 132
Turn signals (rear) .......................... 132
Child-proof locks
Important safety notes .................... 64
Rear doors ....................................... 65
Index
7
Children
In the vehicle ...................................59
Restraint systems ............................ 61
Special seat belt retractor ...............60
Child seat
Forward-facing restraint system ...... 64
LATCH-type (ISOFIX) child seat
anchors ............................................ 62
On the front-passenger seat ............ 63
Rearward-facing restraint system .... 64
Top Tether .......................................62
Cigarette lighter ................................ 309
Cleaning
Mirror turn signal ...........................334
Climate control
Automatic climate control (3-
zone) .............................................. 141
Controlling automatically ...............144
Cooling with air dehumidification .. 143
Defrosting the windows ................. 148
Defrosting the windshield .............. 147
Dual-zone automatic climate con-
trol ................................................. 139
ECO start/stop function (3-zone
automatic climate control) ............. 142
ECO start/stop function (dual-
zone automatic climate control) .... 139
Important safety notes .................. 138
Indicator lamp ................................ 144
Information about using auto-
matic climate control ..................... 142
Information about using dual-zone
automatic climate control .............. 139
Ionization ....................................... 152
Overview of systems ......................138
Perfume atomizer .......................... 150
Problems with cooling with air
dehumidification ............................ 144
Problem with the rear window
defroster ........................................ 149
Rear control panel ......................... 141
Refrigerant ..................................... 402
Refrigerant filling capacity ............. 403
Setting the air distribution ............. 146
Setting the airflow ......................... 146
Setting the air vents ......................152
Setting the climate mode ...............145
Setting the temperature ................ 145
Switching air-recirculation mode
on/off ............................................ 149
Switching on/off ........................... 142
Switching residual heat on/off ...... 149
Switching the rear window
defroster on/off ............................ 148
Switching the synchronization
function on and off ........................ 147
Climate control system
Automatic engine start .................. 161
Automatic engine switch-off .......... 161
Climate control (3-zone automatic
climate control) .............................142
Deactivating/activating ................. 162
Important safety notes .................. 161
Introduction ................................... 161
Cockpit
Overview .......................................... 32
COLLISION PREVENTION ASSIST
PLUS
Activating/deactivating ................. 245
Display message ............................ 258
Operation/notes .............................. 69
COMAND display
Cleaning ......................................... 336
Combination switch .......................... 126
Consumption statistics (on-board
computer) .......................................... 237
Convenience box ............................... 304
Convenience closing feature .............. 99
Convenience opening feature ............ 98
Coolant (engine)
Checking the level ......................... 327
Display message ............................ 267
Filling capacity ............................... 402
Important safety notes .................. 401
Temperature display in the instru-
ment cluster .................................. 231
Temperature display in the on-
board computer .............................244
Warning lamp ................................. 291
Cooling
see Climate control
Copyright ............................................. 29
Index
8
Cornering light function
Display message ............................ 264
Function/notes .............................127
Crash-responsive emergency light-
ing ....................................................... 130
Crosswind Assist ................................. 73
Cruise control
Cruise control lever ....................... 184
Deactivating ................................... 185
Display message ............................ 276
Driving system ............................... 183
Function/notes .............................183
Important safety notes .................. 183
Setting a speed .............................. 185
Storing and maintaining current
speed ............................................. 184
Cup holder
Center console .............................. 307
Important safety notes .................. 306
Rear compartment ......................... 307
Customer Assistance Center
(CAC) ..................................................... 27
Customer Relations Department ....... 27
D
Data
see Technical data
Daytime running lamps
Display message ............................ 266
Function/notes .............................124
Switching on/off (on-board com-
puter) ............................................. 247
Declarations of conformity ................. 26
Diagnostics connection ......................26
Digital speedometer .........................237
DIRECT SELECT lever
Automatic transmission ................. 164
Display
see Display messages
see Warning and indicator lamps
Display messages
ASSYST PLUS ................................ 328
Calling up (on-board computer) ..... 250
Driving systems .............................271
Engine ............................................ 267
General notes ................................ 250
Hiding (on-board computer) ........... 250
Introduction ................................... 250
Lights ............................................. 264
Safety systems .............................. 251
SmartKey ....................................... 282
Tires ............................................... 277
Vehicle ...........................................280
Distance recorder .............................236
Distance warning (warning lamp) .... 293
Distance warning function
Function/notes ................................ 69
DISTRONIC PLUS
Activating ....................................... 188
Activation conditions ..................... 188
Cruise control lever ....................... 187
Deactivating ................................... 192
Display message ............................ 274
Displays in the multifunction dis-
play ................................................ 191
Driving tips .................................... 192
Function/notes ............................. 185
Important safety notes .................. 186
Selecting ........................................ 187
Setting the specified minimum
distance ......................................... 191
Doors
Automatic locking (switch) ............... 88
Central locking/unlocking
(SmartKey) ....................................... 81
Control panel ................................... 39
Display message ............................ 281
Emergency locking ........................... 89
Emergency unlocking ....................... 88
Important safety notes .................... 87
Opening (from inside) ...................... 87
Drinking and driving ......................... 178
Drive program
Automatic transmission ................. 168
Display (DIRECT SELECT lever) ...... 166
Driver's door
see Doors
Driving abroad
Mercedes-Benz Service ................. 329
Symmetrical low beam .................. 124
Driving Assistance package ............. 221
Driving on flooded roads .................. 182
Index
9
Driving safety system
BAS PLUS with Cross-Traffic
Assist ...............................................67
Driving safety systems
ABS (Anti-lock Braking System) .......66
ADAPTIVE BRAKE ............................. 74
Adaptive Brake Assist ...................... 70
BAS (Brake Assist System) .............. 67
COLLISION PREVENTION ASSIST
PLUS ................................................ 69
Distance warning function ............... 69
EBD (electronic brake force distri-
bution) ............................................. 73
ESP®(Electronic Stability Pro-
gram) ............................................... 71
ETS/4ETS (Electronic Traction
System) ........................................... 72
Important safety information ........... 66
Overview .......................................... 66
PRE-SAFE®Brake ............................. 74
STEER CONTROL ............................. 76
Driving systems
360°camera .................................. 211
Active Blind Spot Assist ................. 221
Active Lane Keeping Assist ............ 224
Active Parking Assist ..................... 202
AIRMATIC ...................................... 197
ATTENTION ASSIST ........................ 216
Blind Spot Assist ............................ 217
Cruise control ................................ 183
Display message ............................ 271
DISTRONIC PLUS ........................... 185
DISTRONIC PLUS with Steering
Assist and Stop&Go Pilot ............... 194
Driving Assistance package ........... 221
HOLD function ............................... 196
Lane Keeping Assist ...................... 219
Lane Tracking package .................. 217
PARKTRONIC ................................. 199
Rear view camera .......................... 207
Driving tips
Automatic transmission ................. 167
Brakes ........................................... 180
Break-in period .............................. 156
DISTRONIC PLUS ........................... 192
Downhill gradient ........................... 180
Drinking and driving ....................... 178
Driving abroad ............................... 124
Driving in winter ............................. 182
Driving on flooded roads ................ 182
Driving on wet roads ...................... 182
Exhaust check ............................... 178
Fuel ................................................ 178
General .......................................... 178
Hydroplaning ................................. 182
Icy road surfaces ........................... 182
Limited braking efficiency on sal-
ted roads ....................................... 181
Snow chains .................................. 361
Symmetrical low beam .................. 124
The first 1000 miles (1500 km) ..... 156
Wet road surface ........................... 181
DVD video
Operating (on-board computer) ..... 241
E
EASY-ENTRY feature
Function/notes ............................. 116
EASY-EXIT feature
Function/notes ............................. 116
EASY-PACK trunk box ....................... 304
EBD (electronic brake force distribution)
Display message ............................ 254
Function/notes ................................ 73
ECO display
Function/notes ............................. 179
On-board computer ....................... 236
ECO start/stop function
Climate control (dual-zone auto-
matic climate control) .................... 140
General information ....................... 161
Electronic Stability Program
see ESP®(Electronic Stability Program)
Emergency
Automatic measures after an acci-
dent ................................................. 59
Emergency release
Driver's door .................................... 88
Trunk ............................................... 97
Vehicle ............................................. 88
Emergency Tensioning Devices
Activation ......................................... 56
10
Index
Emissions control
Service and warranty information .... 23
Engine
Check Engine warning lamp ...........291
Display message ............................ 267
ECO start/stop function ................ 161
Engine number ............................... 397
Irregular running ............................ 163
Jump-starting ................................. 349
Starting problems .......................... 163
Starting the engine with the
SmartKey ....................................... 159
Starting with the Start/Stop but-
ton ................................................. 159
Switching off .................................. 175
Tow-starting (vehicle) ..................... 354
Engine electronics
Problem (malfunction) ................... 163
Engine oil
Adding ...........................................326
Additives ........................................ 400
Checking the oil level ..................... 325
Checking the oil level using the
dipstick .......................................... 325
Display message ............................ 269
Filling capacity ............................... 400
Notes about oil grades ................... 400
Notes on oil level/consumption .... 325
Viscosity ........................................ 400
ESP®(Electronic Stability Program)
Characteristics ................................. 72
Deactivating/activating ................... 72
Display message ............................ 251
ETS/4ETS ........................................ 72
Function/notes ................................ 71
General notes .................................. 71
Important safety information ........... 72
Warning lamp ................................. 288
ETS/4ETS (Electronic Traction Sys-
tem) ...................................................... 72
Exhaust
see Exhaust pipe
Exhaust check ................................... 178
Exhaust pipe
Cleaning ......................................... 335
Exterior lighting
Cleaning ......................................... 333
see Lights
Exterior mirrors
Adjusting ....................................... 118
Dipping (automatic) ....................... 119
Folding in/out (automatically) ....... 118
Folding in/out (electrically) ........... 118
Out of position (troubleshooting) ... 119
Setting ........................................... 118
Storing settings (memory func-
tion) ............................................... 121
Storing the parking position .......... 119
Eyeglasses compartment ................. 299
F
Features ............................................. 306
Filler cap
see Fuel filler flap
Flat tire
Changing a wheel/mounting the
spare wheel ................................... 381
MOExtended tires .......................... 341
Preparing the vehicle ..................... 341
TIREFIT kit ...................................... 342
Floormats ........................................... 322
Fording
On flooded roads ........................... 182
Fuel
Additives ........................................ 399
Consumption information .............. 399
Consumption statistics .................. 237
Displaying the current consump-
tion ................................................ 236
Displaying the range ...................... 236
Driving tips .................................... 178
Fuel gauge ....................................... 33
Grade (gasoline) ............................ 398
Important safety notes .................. 398
Problem (malfunction) ................... 174
Refueling ........................................ 171
Tank content/reserve fuel ............. 398
Fuel filler flap
Opening ......................................... 172
Fuel level
Calling up the range (on-board
computer) ...................................... 236
Index
11
Fuel tank
Capacity ........................................ 398
Problem (malfunction) ...................174
Fuses
Allocation chart .............................356
Before changing .............................354
Dashboard fuse box ....................... 355
Fuse box in the engine compart-
ment .............................................. 355
Fuse box in the front-passenger
footwell .......................................... 355
Fuse box in the trunk ..................... 356
Important safety notes .................. 354
G
Garage door opener
Clearing the memory ..................... 321
General notes ................................ 318
Important safety notes .................. 319
Opening/closing the garage door .. 321
Programming (button in the rear-
view mirror) ................................... 319
Gasoline ............................................. 398
Genuine parts ...................................... 22
Glove box ...........................................299
Storing settings (memory func-
tion) ............................................... 121
Switching on or off ......................... 234
Switching the display on/off ......... 246
Heating
see Climate control
High beam flasher .............................126
High-beam headlamps
Adaptive Highbeam Assist ............. 127
Changing bulbs .............................. 132
Display message ............................ 265
Switching on/off ........................... 126
Hill start assist .................................. 160
HOLD function
Activating ....................................... 197
Deactivating ................................... 197
Display message ............................ 274
Function/notes .............................196
Hood
Closing ...........................................325
Display message ............................ 281
Important safety notes .................. 324
Opening ......................................... 324
Horn ...................................................... 32
Hydroplaning ..................................... 182
H
Handbrake
see Parking brake
HANDS-FREE ACCESS .......................... 93
Hazard warning lamps ......................127
Headlamps
Cleaning system (notes) ................ 402
Fogging up ..................................... 128
see Automatic headlamp mode
Head restraints
Adjusting ....................................... 111
Adjusting (electrically) ................... 112
Adjusting (manually) ......................111
Adjusting (rear) .............................. 112
Installing/removing (rear) .............. 112
Head-up display
Adjusting the brightness ................ 247
Function/notes .............................233
Important safety notes .................. 233
Setting the position ....................... 247
I
Ignition lock
see Key positions
Immobilizer .......................................... 76
Indicator and warning lamps
COLLISION PREVENTION ASSIST
PLUS .............................................. 293
Indicator lamps
see Warning and indicator lamps
Indicators
see Turn signals
Insect protection on the radiator .... 325
Instrument cluster
Overview .......................................... 33
Warning and indicator lamps ........... 34
Instrument cluster lighting .............. 230
Interior lighting
Control ...........................................129
Emergency lighting ........................ 130
12
Index
Overview ........................................129
Reading lamp ................................. 129
J
Jack
Using ............................................. 382
Jump starting (engine) ......................349
K
KEYLESS-GO
Convenience closing feature ............ 99
Deactivation ..................................... 81
Locking ............................................ 81
Unlocking ......................................... 81
Key positions
SmartKey ....................................... 157
Start/Stop button .......................... 157
Kickdown
Driving tips ....................................167
Knee bag .............................................. 50
L
Lamps
see Warning and indicator lamps
Lane Keeping Assist
Activating/deactivating (on-
board computer) ............................ 246
Display message ............................ 272
Function/information .................... 219
see Active Lane Keeping Assist
Lane Tracking package ..................... 217
LATCH-type (ISOFIX) child seat
anchors ................................................ 62
License plate lamp (display mes-
sage) ................................................... 265
Light function, active
Display message ............................ 266
Lights
Adaptive Highbeam Assist ............. 127
Automatic headlamp mode ............ 124
Cornering light function ................. 127
Driving abroad ............................... 124
Fogged up headlamps .................... 128
Hazard warning lamps ................... 127
High beam flasher .......................... 126
High-beam headlamps ................... 126
Light switch ................................... 124
Low-beam headlamps .................... 125
Parking lamps ................................ 126
Rear fog lamp ................................ 125
Setting exterior lighting ................. 124
Standing lamps .............................. 126
Switching the daytime running
lamps on/off (on-board com-
puter) ............................................. 247
Turn signals ................................... 126
see Interior lighting
see Replacing bulbs
Light sensor (display message) ....... 266
Loading guidelines ............................ 298
Locking
see Central locking
Locking (doors)
Automatic ........................................ 88
Emergency locking ........................... 89
From inside (central locking but-
ton) .................................................. 87
Locking centrally
see Central locking
Low-beam headlamps
Changing bulbs .............................. 131
Display message ............................ 264
Setting for driving abroad (sym-
metrical) ........................................ 124
Switching on/off ........................... 125
Lumbar support
Adjusting the 4-way lumbar sup-
port ................................................ 112
M
M+S tires ............................................ 360
Maintenance
see ASSYST PLUS
Malfunction message
see Display messages
Matte finish (cleaning instruc-
tions) .................................................. 332
mbrace
Call priority .................................... 314
Display message ............................ 258
Downloading destinations
(COMAND) ..................................... 315
Index
13
Downloading routes ....................... 318
Emergency call .............................. 312
General notes ................................ 310
Geo fencing ................................... 318
Locating a stolen vehicle ............... 317
MB info call button ........................ 314
Remote vehicle locking .................. 316
Roadside Assistance button .......... 313
Search & Send ............................... 315
Self-test ......................................... 311
Speed alert .................................... 318
System .......................................... 311
Triggering the vehicle alarm ........... 318
Vehicle remote malfunction diag-
nosis .............................................. 317
Vehicle remote unlocking .............. 316
Mechanical key
Function/notes ................................ 83
Inserting .......................................... 83
Locking vehicle ................................ 89
Removing ......................................... 83
Unlocking the driver's door .............. 88
Memory card (audio) ......................... 241
Memory function
Seats, steering wheel, exterior
mirrors ........................................... 120
Mercedes-Benz Intelligent Drive
360°camera .................................. 211
Active Blind Spot Assist ................. 221
Active Lane Keeping Assist ............ 224
Active Parking Assist ..................... 202
ATTENTION ASSIST ........................ 216
Blind Spot Assist ............................ 217
DISTRONIC PLUS ........................... 185
DISTRONIC PLUS with Steering
Assist and Stop&Go Pilot ............... 194
General notes ................................ 183
Lane Keeping Assist ...................... 219
PARKTRONIC ................................. 199
PRE-SAFE®(anticipatory occu-
pant protection) ............................... 58
PRE-SAFE®PLUS (anticipatory
occupant protection PLUS) .............. 58
Rear view camera .......................... 207
Message memory (on-board com-
puter) .................................................. 250
Messages
see Display messages
see Warning and indicator lamps
Mirrors
see Exterior mirrors
see Rear-view mirror
see Vanity mirror (in the sun visor)
Mirror turn signal
Cleaning ......................................... 334
Mobile phone
Menu (on-board computer) ............ 242
Modifying the programming
(SmartKey) ........................................... 82
MOExtended tires .............................. 341
Mounting wheels
Lowering the vehicle ...................... 386
Mounting a new wheel ................... 385
Preparing the vehicle ..................... 381
Raising the vehicle ......................... 382
Removing a wheel .......................... 385
Securing the vehicle against roll-
ing away ........................................ 382
MP3
Operation ....................................... 241
Multifunction display
Function/notes ............................. 233
Permanent display ......................... 248
Multifunction steering wheel
Operating the on-board computer..231
Overview .......................................... 35
N
Navigation
Menu (on-board computer) ............ 238
Notes on breaking-in a new vehi-
cle ....................................................... 156
O
Occupant Classification System
(OCS)
Conditions ....................................... 51
Faults ............................................... 55
14
Index
Operation ......................................... 52
System self-test ...............................54
Occupant safety
Automatic measures after an acci-
dent .................................................59
Children in the vehicle .....................59
Important safety notes .................... 43
Pets in the vehicle ........................... 65
PRE-SAFE®(anticipatory occu-
pant protection) ............................... 58
Seat belt .......................................... 44
OCS
Conditions ....................................... 51
Faults ............................................... 55
Operation .........................................52
System self-test ............................... 54
Odometer ........................................... 236
Oil
see Engine oil
On-board computer
Assistance graphic menu ............... 243
Assistance menu ........................... 244
Displaying a service message ........ 329
Display messages .......................... 250
DISTRONIC PLUS ........................... 191
Factory settings ............................. 249
Head-up display ............................. 233
Important safety notes .................. 230
Instrument cluster menu ............... 248
Lights menu ................................... 247
Media menu ................................... 240
Menu overview .............................. 235
Message memory .......................... 250
Navigation menu ............................ 238
Operation ....................................... 231
Radio menu ................................... 240
Service menu ................................. 244
Settings menu ............................... 244
Standard display ............................ 236
Telephone menu ............................ 242
Trip menu ...................................... 236
Video DVD operation ..................... 241
Opening and closing the side trim
panels ................................................. 132
Operating safety
Declaration of conformity ................ 26
Important safety notes .................... 25
Operating system
see On-board computer
Operator's Manual
Overview .......................................... 23
Vehicle equipment ........................... 23
Outside temperature display ........... 231
Overhead control panel ...................... 38
Override feature
Rear side windows ........................... 65
P
Paint code number ............................ 396
Paintwork (cleaning instructions) ... 332
Panic alarm .......................................... 42
Panorama roof with power tilt/
sliding panel
Important safety notes .................. 101
Opening/closing ............................ 103
Problem (malfunction) ................... 106
Resetting ....................................... 105
Parking
Important safety notes .................. 174
Parking brake ................................ 176
Position of exterior mirror, front-
passenger side ............................... 119
Rear view camera .......................... 207
see PARKTRONIC
Parking aid
Active Parking Assist ..................... 202
see Exterior mirrors
see PARKTRONIC
Parking assistance
see PARKTRONIC
Parking brake
Display message ............................ 254
Electric parking brake .................... 176
Warning lamp ................................. 290
Parking lamps
Switching on/off ........................... 126
PARKTRONIC
Deactivating/activating ................. 201
Driving system ............................... 199
Function/notes ............................. 199
Important safety notes .................. 199
Problem (malfunction) ................... 202
Index
15
Range of the sensors .....................199
Warning display ............................. 200
PASSENGER AIR BAG
Indicator lamps ................................ 43
PASSENGER AIR BAG indicator
lamp
Problem (malfunction) ................... 263
Perfume atomizer
Operating ....................................... 150
Perfume vial ................................... 150
Problem (malfunction) ................... 152
Pets in the vehicle ............................... 65
Plastic trim (cleaning instruc-
tions) .................................................. 336
Power washers .................................. 331
Power windows
see Side windows
PRE-SAFE®(anticipatory occupant
protection)
Display message ............................ 259
Operation ......................................... 58
PRE-SAFE®Brake
Activating/deactivating ................. 245
Display message ............................ 259
Function/notes ................................ 74
Important safety notes .................... 74
Warning lamp ................................. 293
PRE-SAFE®PLUS (anticipatory
occupant protection PLUS)
Operation ......................................... 58
Protection against theft
ATA (Anti-Theft Alarm system) ......... 76
Immobilizer ...................................... 76
Protection of the environment
General notes .................................. 22
Pulling away
Automatic transmission ................. 160
Hill start assist ............................... 160
Q
Qualified specialist workshop ........... 26
R
Radiator cover ................................... 325
Radio
Selecting a station ......................... 240
Radio-wave reception/transmission in the vehicle
Declaration of conformity ................ 26
Reading lamp ..................................... 129
Rear compartment
Setting the airflow ......................... 146
Setting the air vents ...................... 153
Setting the temperature ................ 145
Rear fog lamp
Switching on/off ........................... 125
Rear lamps
see Lights
Rear seat (folding the backrest for-
wards/back) ...................................... 302
Rear seats
Display message ............................ 281
Rear view camera
Cleaning instructions ..................... 334
Function/notes ............................. 207
Switching on/off ........................... 208
Rear-view mirror
Anti-glare (manual) ........................ 117
Dipping (automatic) ....................... 119
Rear window blind ............................ 308
Rear window defroster
Problem (malfunction) ................... 149
Switching on/off ........................... 148
Recuperation display ........................ 236
Refrigerant (air-conditioning system)
Important safety notes .................. 402
Refueling
Fuel gauge ....................................... 33
Important safety notes .................. 171
Refueling process .......................... 172
see Fuel
Remote control
Garage door opener ....................... 318
Programming (garage door
opener) .......................................... 319
Replacing bulbs
General notes ................................ 130
Important safety notes .................. 130
Overview of bulb types .................. 130
Removing/replacing the cover
(front wheel arch) .......................... 131
Reporting safety defects .................... 27
16
Index
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 270
Warning lamp ................................. 291
Residual heat (climate control) ........ 149
Restraint system
Display message ............................ 260
Introduction ..................................... 42
Warning lamp ................................. 290
Warning lamp (function) ................... 43
Reversing feature
Panorama sliding sunroof .............. 102
Roller sunblinds ............................. 104
Side windows ................................... 97
Sliding sunroof ............................... 102
Trunk lid ........................................... 91
Reversing lamps (display mes-
sage) ................................................... 266
Roadside Assistance (breakdown) .... 24
Roller sunblind
Panorama roof with power tilt/
sliding panel .................................. 104
Rear side windows ......................... 308
Rear window .................................. 308
Roller sunblinds (panorama roof
with power tilt/sliding panel)
Operating ....................................... 105
Roof carrier ........................................ 306
Roof lining and carpets (cleaning
guidelines) ......................................... 337
Roof load (maximum) ........................ 403
S
Safety
Children in the vehicle ..................... 59
Child restraint systems .................... 61
Occupant Classification System
(OCS) ............................................... 51
see Operating safety
Safety system
see Driving safety systems
Seat belts
Adjusting the driver's and front-
passenger seat belt ......................... 47
Adjusting the height ......................... 46
center rear-compartment seat ......... 47
Cleaning ......................................... 337
Correct usage .................................. 45
Fastening ......................................... 46
Important safety guidelines ............. 44
Introduction ..................................... 44
Releasing ......................................... 47
Warning lamp ................................. 284
Warning lamp (function) ................... 48
Seats
Adjusting (electrically) ................... 110
Adjusting (manually and electri-
cally) .............................................. 110
Adjusting the 4-way lumbar sup-
port ................................................ 112
Adjusting the head restraint .......... 111
Cleaning the cover ......................... 337
Correct driver's seat position ........ 108
Important safety notes .................. 109
Seat heating .................................. 112
Seat heating problem .................... 114
Seat ventilation .............................. 114
Seat ventilation problem ................ 115
Storing settings (memory func-
tion) ............................................... 121
Switching seat heating on/off ....... 112
Switching seat ventilation on/off .. 114
Selector lever
Cleaning ......................................... 336
see Automatic transmission
Sensors (cleaning instructions) ....... 334
Service menu (on-board com-
puter) .................................................. 244
Service products
Brake fluid ..................................... 401
Coolant (engine) ............................ 401
Engine oil ....................................... 400
Fuel ................................................ 397
Important safety notes .................. 397
Refrigerant (air-conditioning sys-
tem) ............................................... 402
Washer fluid ................................... 402
Settings
Factory (on-board computer) ......... 249
On-board computer ....................... 244
Side impact air bag ............................. 50
Index
17
Side marker lamp (display mes-
sage) ................................................... 266
Side windows
Cleaning ......................................... 333
Convenience closing feature ............ 99
Convenience opening feature ..........98
Important safety information ........... 97
Opening/closing .............................. 98
Problem (malfunction) ................... 101
Resetting .........................................99
Sliding sunroof
Opening/closing ............................102
Resetting ....................................... 103
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery ....................... 84
Changing the programming ............. 82
Checking the battery ....................... 84
Convenience closing feature ............ 99
Convenience opening feature .......... 98
Display message ............................ 282
Door central locking/unlocking ....... 81
Important safety notes .................... 80
KEYLESS-GO start function .............. 82
Loss ................................................. 85
Mechanical key ................................ 83
Overview .......................................... 80
Positions (ignition lock) ................. 157
Problem (malfunction) ..................... 85
Starting the engine ........................ 159
Snow chains ...................................... 361
Sockets
Center console .............................. 310
General notes ................................ 310
Rear compartment ......................... 310
Specialist workshop ............................ 26
Special seat belt retractor .................. 60
Speed, controlling
see Cruise control
Speedometer
Activating/deactivating the addi-
tional speedometer ........................ 248
Digital ............................................ 237
In the Instrument cluster ................. 33
Segments ...................................... 231
Selecting the unit of measure-
ment .............................................. 248
see Instrument cluster
Standing lamps
Display message ............................ 266
Switching on/off ........................... 126
Start/Stop button
Starting the engine ........................ 159
Start/stop function
see ECO start/stop function
Starting (engine) ................................ 159
STEER CONTROL .................................. 76
Steering
Warning lamps ............................... 295
Steering (display message) .............. 281
Steering Assist and Stop&Go Pilot
(DISTRONIC PLUS)
Display message ............................ 276
Steering assistant STEER CONTROL
see STEER CONTROL
Steering wheel
Adjusting (electrically) ................... 116
Adjusting (manually) ...................... 115
Button overview ............................... 35
Buttons (on-board computer) ......... 231
Cleaning ......................................... 336
EASY ENTRY/EXIT feature ............. 116
Important safety notes .................. 115
Paddle shifters ............................... 169
Storing settings (memory func-
tion) ............................................... 121
Steering wheel paddle shifters ........ 169
Stowage areas ................................... 298
Stowage compartments
Armrest (under) ............................. 300
Center console .............................. 299
Cup holders ................................... 306
Door ............................................... 300
Eyeglasses compartment ............... 299
Glove box ....................................... 299
Important safety information ......... 298
Map pockets .................................. 300
Rear ............................................... 300
Stowage net ................................... 300
Stowage net ....................................... 300
18
Index
Stowage well beneath the trunk
floor ....................................................305
Summer tires
In winter ........................................ 360
Sun visor ............................................ 307
Suspension tuning
AIRMATIC ...................................... 198
Switching air-recirculation mode
on/off ................................................. 149
T
Tachometer ........................................ 231
Tail lamps
Display message ............................ 265
see Lights
Tank content
Fuel gauge ....................................... 33
Technical data
Capacities ...................................... 397
Information ....................................396
Tires/wheels ................................. 386
Vehicle data ................................... 403
Telephone
Accepting a call (multifunction
steering wheel) .............................. 242
Display message ............................ 282
Introduction ................................... 242
Menu (on-board computer) ............ 242
Number from the phone book ........243
Redialing ........................................ 243
Rejecting/ending a call ................. 242
Temperature
Coolant (display in the instrument
cluster) .......................................... 231
Coolant (display in the on-board
computer) ...................................... 244
Outside temperature ......................231
Setting (climate control) ................ 145
Through-loading feature ................... 301
TIREFIT kit .......................................... 342
Tire pressure
Calling up (on-board computer) ..... 365
Checking manually ........................ 365
Display message ............................ 277
Important safety notes .................. 365
Maximum ....................................... 364
Notes ............................................. 363
Not reached (TIREFIT) .................... 344
Reached (TIREFIT) .......................... 344
Recommended ............................... 361
Tire pressure loss warning system
General notes ................................ 368
Important safety notes .................. 368
Restarting ...................................... 369
Tire pressure monitor
Checking the tire pressure elec-
tronically ........................................ 367
Function/notes .............................365
General notes ................................ 365
Important safety notes .................. 365
Radio type approval for the tire
pressure monitor ........................... 368
Restarting ...................................... 367
Warning lamp ................................. 294
Warning message .......................... 367
Tires
Aspect ratio (definition) ................. 380
Average weight of the vehicle
occupants (definition) .................... 379
Bar (definition) ............................... 378
Changing a wheel .......................... 381
Characteristics .............................. 378
Checking ........................................ 359
Curb weight (definition) ................. 380
Definition of terms ......................... 378
Direction of rotation ...................... 381
Display message ............................ 277
Distribution of the vehicle occu-
pants (definition) ............................ 381
DOT, Tire Identification Number
(TIN) ............................................... 378
DOT (Department of Transporta-
tion) (definition) ............................. 379
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 379
GVW (Gross Vehicle Weight) (def-
inition) ........................................... 379
GVWR (Gross Vehicle Weight Rat-
ing) (definition) .............................. 379
Important safety notes .................. 358
Increased vehicle weight due to
optional equipment (definition) ...... 379
Kilopascal (kPa) (definition) ........... 379
Index
19
Labeling (overview) ........................ 375
Load bearing index (definition) ...... 380
Load index .....................................377
Load index (definition) ................... 379
Maximum loaded vehicle weight
(definition) ..................................... 379
Maximum load on a tire (defini-
tion) ............................................... 380
Maximum permissible tire pres-
sure (definition) .............................380
Maximum tire load ......................... 377
Maximum tire load (definition) ....... 380
MOExtended tires .......................... 360
Optional equipment weight (defi-
nition) ............................................ 380
PSI (pounds per square inch) (def-
inition) ...........................................380
Replacing ....................................... 381
Service life ..................................... 360
Sidewall (definition) ....................... 380
Speed rating (definition) ................ 379
Storing ...........................................381
Structure and characteristics
(definition) ..................................... 378
Summer tires in winter .................. 360
Temperature .................................. 374
TIN (Tire Identification Number)
(definition) ..................................... 380
Tire bead (definition) ......................380
Tire pressure (definition) ................ 380
Tire pressures (recommended) ...... 379
Tire size (data) ............................... 386
Tire size designation, load-bearing
capacity, speed rating .................... 375
Tire tread ....................................... 359
Tire tread (definition) ..................... 380
Total load limit (definition) ............. 381
Traction ......................................... 374
Traction (definition) ....................... 380
Tread wear ..................................... 374
Uniform Tire Quality Grading
Standards ...................................... 373
Uniform Tire Quality Grading
Standards (definition) .................... 379
Wear indicator (definition) ............. 380
Wheel and tire combination ........... 388
Wheel rim (definition) .................... 379
see Flat tire
Top Tether ............................................ 62
Towing away
Important safety guidelines ........... 351
Installing the towing eye ................ 352
Notes for 4MATIC vehicles ............ 354
Removing the towing eye ............... 353
With both axles on the ground ....... 353
With the rear axle raised ................ 353
Towing eye ......................................... 340
Tow-starting
Emergency engine starting ............ 354
Important safety notes .................. 351
Transfer case ..................................... 171
Transmission
see Automatic transmission
Transmission position display ......... 166
Transmission position display
(DIRECT SELECT lever) ...................... 166
Transporting the vehicle .................. 353
Trim pieces (cleaning instruc-
tions) .................................................. 336
Trip computer (on-board com-
puter) .................................................. 237
Trip odometer
Calling up ....................................... 236
Resetting (on-board computer) ...... 237
Trunk
Emergency release .......................... 96
Important safety notes .................... 90
Locking separately ........................... 96
Opening/closing (automatically
from inside) ...................................... 95
Opening/closing (automatically
from outside) ................................... 92
Opening/closing (from outside,
HANDS-FREE ACCESS) .................... 93
Opening/closing (manually from
outside) ............................................ 91
Opening (automatically from
inside) .............................................. 95
Opening (automatically from out-
side) ................................................. 93
Trunk lid
Display message ............................ 280
Obstacle recognition ........................ 91
Opening/closing .............................. 90
Opening dimensions ...................... 403
20
Index
Trunk load (maximum) ...................... 403
Turn signals
Changing bulbs (front) ................... 132
Changing bulbs (rear) .................... 132
Display message ............................ 264
Switching on/off ........................... 126
Type identification plate
see Vehicle identification plate
U
Unlocking
Emergency unlocking ....................... 88
From inside the vehicle (central
unlocking button) ............................. 87
V
Vanity mirror (in the sun visor) ........ 308
Vehicle
Correct use ...................................... 27
Data acquisition ............................... 28
Display message ............................ 280
Equipment ....................................... 23
Individual settings .......................... 244
Limited Warranty ............................. 27
Loading .......................................... 369
Locking (in an emergency) ............... 89
Locking (SmartKey) .......................... 81
Lowering ........................................ 386
Maintenance .................................... 24
Operating safety .............................. 25
Parking for a long period ................ 177
Pulling away ................................... 160
Raising ........................................... 382
Reporting problems ......................... 27
Securing from rolling away ............ 382
Towing away .................................. 351
Transporting .................................. 353
Unlocking (in an emergency) ........... 88
Unlocking (SmartKey) ...................... 81
Vehicle data ................................... 403
Vehicle data
Roof load (maximum) ..................... 403
Trunk load (maximum) ................... 403
Vehicle dimensions ........................... 403
Vehicle emergency locking ................ 89
Vehicle identification number
see VIN
Vehicle identification plate .............. 396
Vehicle level
AIRMATIC ...................................... 198
Display message ............................ 271
Vehicle maintenance
see ASSYST PLUS
Vehicle tool kit .................................. 340
Video
Operating the DVD ......................... 241
VIN ...................................................... 396
W
Warning and indicator lamps
ABS ................................................ 286
Brakes ........................................... 285
Check Engine ................................. 291
Coolant .......................................... 291
Distance warning ........................... 293
ESP®.............................................. 288
ESP®OFF ....................................... 289
Overview .......................................... 34
Parking brake ................................ 290
PASSENGER AIR BAG ...................... 43
Reserve fuel ................................... 291
Restraint system ............................ 290
Seat belt ........................................ 284
Steering ......................................... 295
Tire pressure monitor .................... 294
Warranty .............................................. 23
Washer fluid
Display message ............................ 282
Wheel and tire combination
see Tires
Wheel bolt tightening torque ........... 386
Wheel chock ...................................... 382
Wheels
Changing a wheel .......................... 381
Checking ........................................ 359
Cleaning ......................................... 333
Important safety notes .................. 358
Interchanging/changing ................ 381
Mounting a new wheel ................... 385
Mounting a wheel .......................... 381
Removing a wheel .......................... 385
Storing ........................................... 381
Tightening torque ........................... 386
Wheel size/tire size ....................... 386
Window curtain air bag
Display message ............................ 261
Operation ......................................... 51
Windows
see Side windows
Windshield
Defrosting ...................................... 147
Windshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid ....................... 327
Notes ............................................. 402
Windshield wipers
Problem (malfunction) ................... 136
Replacing the wiper blades ............ 134
Switching on/off ........................... 133
Winter driving
Important safety notes .................. 360
Slippery road surfaces ................... 182
Snow chains .................................. 361
Winter operation
Radiator cover ............................... 325
Summer tires ................................. 360
Winter tires
M+S tires ....................................... 360
Wiper blades
Cleaning ......................................... 333
Important safety notes .................. 134
Replacing ....................................... 134
Replacing (windshield) ................... 134
Wooden trim (cleaning instruc-
tions) .................................................. 336
Workshop
see Qualified specialist workshop
Index
21
Introduction
22
Protection of the environment
General notes
Environmental note
H
Daimler's declared policy is one of comprehensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmentally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
R
operating conditions of your vehicle
R
your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R
avoid short trips as these increase fuel consumption.
R
always make sure that the tire pressures
are correct.
R
do not carry any unnecessary weight.
R
remove roof racks once you no longer need
them.
R
a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R
always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R
do not depress the accelerator pedal when
starting the engine.
R
do not warm up the engine when the vehicle
is stationary.
R
drive carefully and maintain a safe distance
from the vehicle in front.
R
avoid frequent, sudden acceleration and
braking.
R
change gear in good time and use each gear
only up to Ô of its maximum engine speed.
R
switch off the engine in stationary traffic.
R
keep an eye on the vehicle's fuel consumption.
Environmental concerns and recommendations
Wherever the operating instructions require
you to dispose of materials, first try to regenerate or re-use them. Observe the relevant
environmental rules and regulations when
disposing of materials. In this way you will
help to protect the environment.
Genuine Mercedes-Benz parts
Environmental note
H
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
Air bags and Emergency Tensioning Devi-
!
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
R
doors
R
door pillars
R
door sills
R
seats
R
cockpit
R
instrument cluster
R
center console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
Introduction
23
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels
as well as accessories relevant to safety
which have not been approved by Mercedes.
This could lead to malfunctions in safety-relevant systems, e.g. the brake system. Use
only genuine Mercedes-Benz parts or parts of
equal quality. Only use tires, wheels and
accessories that have been specifically
approved for your vehicle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been specifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Only genuine Mercedes-Benz parts should
therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain a supply of genuine Mercedes-Benz parts
for necessary service and repair work. In addition, strategically located parts delivery centers provide quick and reliable parts service.
Always specify the vehicle identification number (VIN) when ordering genuine MercedesBenz parts (Y page 396).
Operator's Manual
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are possible. Bear in mind that your vehicle may not
feature all functions described here. This also
applies to safety-relevant systems and functions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase agreement lists all systems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance
Booklet are important documents and should
be kept in the vehicle.
Service and vehicle operation
Warranty
The implied warranty for your vehicle applies
in accordance with the warranty terms and
conditions in the Service and Warranty Information booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions:
R
New Vehicle Limited Warranty
R
Emission System Warranty
R
Emission Performance Warranty
R
California, Connecticut, Maine, Massachusetts, New York, Pennsylvania, Rhode
Island and Vermont Emission Control System Warranty
R
State warranty enforcement laws (lemon
laws)
Replacement parts and accessories are covered by the Mercedes-Benz Parts and Accessories warranties. These are available at any
authorized Mercedes-Benz Center.
Should you lose your Service and War-
i
ranty Information booklet, have an authorized Mercedes-Benz Center arrange for a
replacement. The new Service and Warranty Information booklet will be posted to
you.
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Introduction
24
Information for customers in California
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its authorized repair or service facilities fail to fix one or
more substantial defects or malfunctions in
the vehicle that are covered by its express
warranty. During the period of 18 months
from original delivery of the vehicle or the
accumulation of 18,000 miles (approximately
29,000 km) on the odometer of the vehicle,
whichever occurs first, a reasonable number
of repair attempts is presumed for a retail
buyer or lessee if one or more of the following
occurs:
(1) the same substantial defect or malfunc-
tion results in a condition that is likely to
cause death or serious bodily injury if the
vehicle is driven, that defect or malfunction has been subject to repair two or
more times, and you have directly notified Mercedes-Benz USA, LLC in writing
of the need for its repair,
(2) the same substantial defect or malfunc-
tion of a less serious nature than category (1) has been subject to repair four or
more times and you have directly notified
us in writing of the need for its repair, or
(3) the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty Booklet with you when you bring the vehicle to an
authorized Mercedes-Benz Center. The service advisor will record every service for you
in the Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of a
breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty
booklet (Canada). You will find both in your
vehicle literature portfolio.
Change of address or change of ownership
In the event of a change of address, please
send us the "Notification of Address Change"
in the Service and Guarantee booklet or simply call the Mercedes-Benz Customer Assistance Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in
Introduction
25
the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada) at
1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R
service facilities or replacement parts may
not be readily available.
R
unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic converter.
R
the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Operating safety
Important safety notes
WARNING
G
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/maintenance work as well as any required repairs
carried out at a qualified specialist workshop.
WARNING
G
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk
of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
WARNING
G
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other networked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as intended and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as electronic components or their software. You
should have all work to electrical and electronic equipment carried out at a qualified
specialist workshop.
If you make any changes to the vehicle electronics, the general operating permit is rendered invalid.
There is a risk of damage to the vehicle if:
!
R
the vehicle becomes stuck, e.g. on a high
curb or an unpaved road
R
you drive too fast over an obstacle, e.g. a
curb or a hole in the road
R
a heavy object strikes the undercarriage
or parts of the chassis
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Introduction
26
In situations like this, the body, the undercarriage, chassis parts, wheels or tires
could be damaged without the damage
being visible. Components damaged in this
way can unexpectedly fail or, in the case of
an accident, no longer withstand the strain
they are designed to.
If the underbody paneling is damaged,
combustible materials such as leaves,
grass or twigs can gather between the
underbody and the underbody paneling. If
these materials come in contact with hot
parts of the exhaust system, they can catch
fire.
In such situations, have the vehicle
checked and repaired immediately at a
qualified specialist workshop. If on continuing your journey you notice that driving
safety is impaired, pull over and stop the
vehicle immediately, paying attention to
road and traffic conditions. In such cases,
visit a qualified specialist workshop.
Declarations of conformity
Vehicle components which receive
and/or transmit radio waves
USA: "The wireless devices of this vehicle
comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1) These devices may not cause harmful interference, and 2) These devices must
accept any interference received, including
interference that may cause undesired operation. Changes or modifications not expressly
approved by the party responsible for compliance could void the user’s authority to
operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions: (1) These devices
may not cause interference, and (2) These
devices must accept any interference, including interference that may cause undesired
operation of the device."
Diagnostics connection
The diagnostics connection is only intended
for the connection of diagnostic equipment at
a qualified specialist workshop.
WARNING
G
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operation of the vehicle systems. As a result,
the operating safety of the vehicle could be
affected. There is a risk of an accident.
Do not connect any equipment to a diagnostics connection in the vehicle.
WARNING
G
Objects in the driver's footwell can restrict the
pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
If the engine is switched off and equip-
!
ment on the diagnostics connection is
used, the starter battery may discharge.
Connecting equipment to the diagnostics
connection can lead to emissions monitoring
information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test during the main inspection.
Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the necessary specialist knowledge, tools and qualifications to correctly carry out the work
required on your vehicle. This is especially the
case for work relevant to safety.
Introduction
27
Observe the notes in the Maintenance Booklet.
Always have the following work carried out at
an authorized Mercedes-Benz Center:
R
work relevant to safety
R
service and maintenance work
R
repair work
R
alterations, installation work and modifications
R
work on electronic components
Correct use
If you remove any warning stickers, you or
others could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driving your vehicle:
R
the safety notes in this manual
R
the Technical Data section in this manual
R
traffic rules and regulations
R
laws and safety standards pertaining to
motor vehicles
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is published as required of
manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act
of 1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153); go
to http://www.safercar.gov; or write to:
Administrator, NHTSA, 400 Seventh Street,
SW., Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
Follow the instructions in this manual
!
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions is not covered either by the
Mercedes-Benz Limited Warranty or by the
New or Used-Vehicle Warranty.
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Introduction
28
Data stored in the vehicle
Data recording
This vehicle is capable of recording diagnostic
information relating to vehicle operation, malfunctions, and user settings. This may include
information about the performance or status
of various systems, including but not limited
to, engine, throttle, steering or brake systems, that is stored and can be read out with
suitable devices, particularly when the vehicle is serviced. The data obtained is used to
properly diagnose and service your vehicle or
to further optimize and develop vehicle functions.
COMAND/mbrace
If the vehicle is equipped with COMAND or
mbrace, additional data about the vehicle’s
operation, the use of the vehicle in certain
situations, and the location of the vehicle may
be compiled through COMAND or the mbrace
system.
For additional information please refer to the
COMAND User Manual and/or the mbrace
Terms and Conditions.
Event data recorders
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR
is to record data that will assist in understanding how a vehicle’s systems performed
in certain crash or near crash-like situations,
such as during air bag deployment or when
hitting a road obstacle. The EDR is designed
to record data related to vehicle dynamics
and safety systems for a short period of time,
typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as:
R
how various systems in your vehicle are
operating
R
whether or not the driver and passenger
seat belts are fastened
R
how far (if at all) the driver is depressing the
accelerator and/or brake pedal and
R
how fast the vehicle is traveling
This data can help provide a better understanding of the circumstances in which
crashes and injuries occur. NOTE: EDR data is
recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by
the EDR under normal driving conditions and
no personal data (e.g., name, gender, age,
and crash location) are recorded. However,
other parties, such as law enforcement, can
combine the EDR data with the type of personal identification data routinely acquired
during a crash investigation.
To read data recorded by an EDR, special
equipment is required, and access to the vehicle or the EDR is needed. In addition to the
vehicle manufacturer, other parties that have
the special equipment, such as law enforcement, can read the information by accessing
the vehicle or the EDR.
EDR data may be used in civil and criminal
matters as a tool in accident reconstruction,
accident claims, and vehicle safety. Since the
Crash Data Retrieval CDR tool that is used to
extract data from the EDR is commercially
available, Mercedes-Benz USA, LLC
("MBUSA") expressly disclaims any and all liability arising from the extraction of this information by unauthorized Mercedes-Benz personnel.
MBUSA will not share EDR data with others
without the consent of the vehicle owners or,
if the vehicle is leased, without the consent of
the lessee. Exceptions to this representation
include responses to subpoenas by law
enforcement; by federal, state or local government; in connection with or arising out of
litigation involving MBUSA or its subsidiaries
and affiliates; or, as required by law.
Warning: The EDR is a component of the
Restraint System Module. Tampering with,
altering, modifying or removing the EDR component may result in a malfunction of the
Restraint System Module and other systems.
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