Mercedes Benz C Class 2014 Sedan Operator Manual
É2045843383ÁËÍ
2045843383
C-Class
Operator's Manual
Order no. 6515079413 Part no. 2045843383 Edition A 2014
C-Class
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In this Operator's Manual you will find the
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As at 15.11.2012
Welcome to the world of Mercedes-Benz
We urge you to read this Operator's Manual
carefully and familiarize yourself with the
vehicle before driving. For yourown safety
and a longer vehicle life, follow the
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2045843383
É2045843383ÁËÍ
Contents
3
Index ....................................................... 4
Introduction ......................................... 21
At aglance ........................................... 29
Safety ................................................... 39
Opening and closing ........................... 75
Seats, steering wheel and mirrors .... 97
Lights and windshield wipers .......... 113
Climate control ................................. 129
Driving and parking .......................... 145
On-board computer and displays .... 203
Stowage and features ...................... 261
Maintenance and care ...................... 285
Breakdown assistance ..................... 299
Wheels and tires ............................... 313
Technical data ................................... 349
Index
4
1, 2, 3 ...
115 Vsocket ...................................... 271
12 Vsocket
see Sockets
4MATIC (permanent four-wheel
drive) .................................................. 185
A
ABS (Anti-lock Braking System)
Display message ............................ 223
Function/notes ................................ 65
Important safety notes .................... 65
Warning lamp ................................. 250
Activating/deactivating cooling
with air dehumidification ................. 135
Active BlindSpot Assist
Activating/deactivating (on-
board computer) ............................ 214
Display message ............................ 238
Function/information.................... 196
Active Driving Assistance package .196
Active Lane Keeping Assist
Activating/deactivating (on-
board computer) ............................ 214
Display message ............................ 237
Function/information.................... 199
Active light function ......................... 117
ADAPTIVE BRAKE ................................. 71
Adaptive Highbeam Assist
Display message ............................ 233
Function/notes ............................. 118
Switching on/off ................... 118, 119
Switching on/off (on-board
computer) ...................................... 216
Additives (engine oil) ........................ 355
Airbags
Display message ............................ 229
Front air bag (driver, front
passenger)....................................... 44
Important safety notes .................... 42
Knee bag .......................................... 44
PASSENGER AIR BAG OFF
indicator lamp .................................. 47
Pelvis airbag ................................... 46
Safety guidelines ............................. 41
Side impact airbag .......................... 45
Windowcurtain air bag .................... 46
Air-conditioning system
see Climate control
AIRFLOW ........................................... 137
Airvents
Glove box ....................................... 143
Important safetynotes .................. 142
Rear............................................... 143
Setting ........................................... 142
Setting the center air vents ........... 142
Setting the side air vents ............... 142
Alarm system
see ATA (Anti-Theft Alarm system)
AMG menu (on-board computer) ..... 219
Anti-lockbraking system
see ABS (Anti-lock Braking System)
Anti-theft alarm system
see ATA (Anti-Theft Alarm system)
Ashtray ............................................... 269
Assistance display (on-board
computer) .......................................... 213
Assistance menu (on-board
computer) .......................................... 213
ASSYST PLUS
Displaying a service message ........ 286
Hiding a service message .............. 286
Notes ............................................. 286
Resetting the service interval
display........................................... 286
Service message ............................ 286
Special service requirements ......... 287
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 73
Function ...........................................73
Switching off the alarm .................... 73
ATTENTIONASSIST
Activating/deactivating ................. 214
Display message ............................ 236
Function/notes ............................. 192
Audio menu (on-board
computer) .......................................... 210
Audio system
see separate operating instructions
Authorized Centers
see Qualified specialist workshop
Index
5
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshops
see Qualified specialist workshop
AUTO lights
Display message ............................ 232
see Lights
Automatic engine start (ECO start/
stop function) .................................... 151
Automatic engine switch-off (ECO
start/stop function) .......................... 151
Automatic headlamp mode .............. 115
Automatic transmission
Automatic drive program ............... 157
Changing gear............................... 156
Display message ............................ 244
Driving tips .................................... 156
Emergency running mode .............. 161
Kickdown....................................... 156
Manual drive program .................... 159
Overview ........................................ 154
Problem (malfunction) ................... 161
Programselectorbutton ................ 156
Pulling away ................................... 150
Releasing the parking lock
manually ........................................ 161
Selector lever................................ 154
Shift ranges................................... 158
Starting the engine ........................ 149
Steering wheel paddle shifters ...... 157
Transmission position display........ 155
Transmissionpositions .................. 155
Automatic transmission
emergency mode ............................... 161
B
Backup lamp
Changing bulbs .............................. 124
Display message ............................ 232
Bag hook ............................................ 266
BAS (Brake Assist System) ................. 66
BAS PLUS (Brake Assist System
PLUS) .................................................... 66
Battery (SmartKey)
Checking .......................................... 79
Important safety notes .................... 78
Replacing ......................................... 79
Battery (vehicle)
Charging ........................................ 304
Display message ............................ 235
Important safety notes .................. 302
Jump starting ................................. 306
BlindSpot Assist
Activating/deactivating ................. 214
Display message ............................ 238
Notes/function .............................. 193
see Active Blind Spot Assist
Brake Assist
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 225
Notes ............................................. 355
Brake lamps
Changing bulbs .............................. 124
Display message ............................ 231
Brakes
ABS .................................................. 65
BAS .................................................. 66
BAS PLUS ........................................ 66
Brake fluid (notes) ......................... 355
Display message ............................ 223
Driving tips .................................... 168
High-performance brake system .... 170
Important safety notes .................. 168
Maintenance .................................. 169
Parking brake ................................ 165
Warning lamp ................................. 250
Breakdown
see Flat tire
see Towing away/tow-starting
Bulbs
see Replacing bulbs
C
California
Important notice for retail
customers and lessees .................... 23
Calling up a malfunction
see Display messages
Car
see Vehicle
Care
Carpets .......................................... 297
Car wash ........................................ 292
Index
6
Display ........................................... 296
Exterior lights ................................ 295
Gearorselectorlever .................... 296
Interior ........................................... 296
Matte finish ................................... 294
Notes ............................................. 291
Paint .............................................. 293
Plastic trim .................................... 296
Power washer ................................ 293
Rearview camera .......................... 295
Roof lining ...................................... 297
Seat belt........................................ 297
Seat cover ..................................... 297
Sensors ......................................... 295
Steering wheel ............................... 296
Tailpipes ....................................... 296
Trim pieces .................................... 296
Washing by hand ........................... 292
Wheels ........................................... 293
Windows ........................................ 294
Wiper blades .................................. 294
Wooden trim .................................. 296
Cargo tie down rings ......................... 265
Car wash (care) ................................. 292
CD player/CD changer (on-board
computer) .......................................... 211
Center console
Lowersection .................................. 35
Uppersection .................................. 34
Central locking
Automatic locking (on-board
computer) ...................................... 217
Locking/unlocking (SmartKey) ........ 76
Changing bulbs
Brake lamps ................................... 124
Cornering light function ................. 123
High-beam headlamps ................... 122
Low-beam headlamps .................... 122
Parking lamps ................................ 123
Reversing lamps ............................ 124
Standing lamps (front) ................... 123
Child-proof locks
Important safety notes .................... 64
Reardoors ....................................... 64
Children
In the vehicle ................................... 59
Restraint systems ............................ 59
Specialseat belt retractor ............... 61
Child seat
LATCH-type (ISOFIX) child seat
anchors ............................................ 62
Top Tether ....................................... 63
Cigarette lighter ................................ 270
Cleaning
Mirrorturn signal ........................... 295
Climate control
Adjusting the airflow (AIR FLOW) ... 137
Automatic climate control (3-zone) 134
Controlling automatically ............... 137
Cooling with airdehumidification .. 135
Defrosting the windows ................. 140
Defrosting the windshield .............. 139
Dual-zone automatic climate
control ........................................... 131
Important safety notes .................. 130
Indicator lamp ................................ 137
Maximum cooling .......................... 140
Notes on using automatic climate
control ........................................... 135
Notes on using dual-zone
automatic climate control .............. 132
Overview of systems ...................... 130
Problems with cooling with air
dehumidification ............................ 137
Problem with the rear window
defroster ........................................ 141
Rearcontrol panel ......................... 134
Refrigerant ..................................... 357
Refrigerant filling capacity ............. 358
Setting the airdistribution ............. 138
Setting the airflow ......................... 139
Setting the airvents...................... 142
Setting the temperature ................ 138
Switching air-recirculation mode
on/off ............................................ 141
Switching on/off ........................... 135
Switching residual heaton/off ...... 141
Switching the rear window
defroster on/off ............................ 140
Switching the ZONE function on/
off .................................................. 139
Cockpit
Overview .......................................... 30
see Instrument cluster
COMAND
see separate operating instructions
Index
7
Combination switch .......................... 116
Consumption statistics (on-board
computer) .......................................... 207
Convenience closing feature .............. 89
Convenience opening feature ............ 89
Coolant(engine)
Checkingthe level ......................... 290
Display message ............................ 233
Filling capacity ............................... 357
Important safety notes .................. 356
Temperature (on-board computer) .219
Temperature gauge ........................ 204
Warning lamp ................................. 257
Cooling
see Climate control
Copyright ............................................. 27
Cornering light function
Changing bulbs .............................. 123
Display message ............................ 230
Function/notes ............................. 118
Crash-responsive emergency
lighting ............................................... 121
Cruise control
Cruise control lever....................... 172
Deactivating ................................... 173
Display message ............................ 241
Driving system ............................... 171
Function/notes ............................. 171
Important safety notes .................. 171
Setting aspeed .............................. 173
Storing and maintaining current
speed .............................................172
Cup holder
Center console .............................. 267
Important safety notes .................. 267
Rearcompartment......................... 268
Customer Assistance Center (CAC) ... 26
Customer Relations Department ....... 26
D
Dashboard
see Instrument cluster
Dashboard lighting
see Instrument cluster lighting
Data
see Technical data
Daytime running lamps
Display message ............................ 232
Switching on/off (on-board
computer) ...................................... 216
Switching on/off (switch) .............. 115
Dealerships
see Qualified specialist workshop
Declarations of conformity ................. 25
Delayedswitch-off
Exteriorlighting (on-board
computer)...................................... 216
Interior lighting .............................. 217
Diagnostics connection ...................... 25
Digital speedometer ......................... 208
Display (cleaning instructions) ........ 296
Display messages
ASSYST PLUS ................................ 286
Calling up (on-board computer) ..... 222
Driving systems ............................. 236
Engine ............................................ 233
General notes ................................ 222
Hiding (on-board computer) ........... 222
KEYLESS-GO .................................. 246
Lights .............................................230
Safety systems .............................. 223
SmartKey ....................................... 246
Tires ............................................... 242
Vehicle ...........................................244
Distance recorder ............................. 207
see Odometer
see Trip odometer
Distance warning (warning lamp) .... 259
DISTRONIC PLUS
Activationconditions..................... 175
Deactivating ................................... 179
Display message ............................ 239
Displays in the multifunction
display........................................... 179
Driving tips .................................... 180
Function/notes ............................. 173
Important safety notes .................. 173
Setting the specified minimum
distance ......................................... 178
Warning lamp ................................. 259
Doors
Automatic locking (on-board
computer) ...................................... 217
Automatic locking (switch) ...............83
Index
8
Central locking/unlocking
(SmartKey) .......................................76
Control panel ................................... 37
Display message ............................ 245
Emergency locking ........................... 83
Emergency unlocking ....................... 83
Important safety notes .................... 81
Opening (from inside) ...................... 82
Drinking and driving ......................... 167
Drinks holder
see Cupholder
Drive program
Automatic ...................................... 157
Display ........................................... 155
Manual ...........................................159
SETUP (on-board computer) .......... 219
Drive program selector ..................... 157
Driver's door
see Doors
Driving abroad
Mercedes-Benz Service ................. 287
Symmetrical low beam.................. 114
Driving lamps
see Daytime running lamps
Driving on flooded roads .................. 170
Driving safety systems
ABS (Anti-lock Braking System) ....... 65
ADAPTIVE BRAKE ............................. 71
BAS (Brake Assist System) .............. 66
BAS PLUS (Brake Assist System
PLUS) ...............................................66
Electronicbrake force distribution ... 70
ESP®(Electronic Stability
Program) .................................... 67, 68
ETS/4ETS (Electronic Traction
System) ........................................... 67
Important safety information ........... 65
Overview .......................................... 65
PRE-SAFE®Brake .............................71
Driving systems
Active Blind Spot Assist................. 196
Active Driving Assistance package 196
Active Lane Keeping Assist ............ 199
ATTENTION ASSIST ........................ 192
Blind Spot Assist ............................ 193
Cruise control ................................ 171
Display message ............................ 236
DISTRONICPLUS ........................... 173
Dynamichandling package with
sports mode.................................. 181
HOLD function ............................... 182
Lane Keeping Assist ...................... 194
Lane Tracking package .................. 192
Parking Guidance ........................... 188
PARKTRONIC................................. 185
RACESTART (AMG vehicles) .......... 183
Rearview camera .......................... 191
Driving tips
Automatic transmission ................. 156
Brakes ........................................... 168
Break-in period .............................. 146
DISTRONICPLUS ........................... 180
Downhill gradient ........................... 168
Drinking and driving ....................... 167
Driving abroad ............................... 114
Driving in winter .............................171
Driving on flooded roads................ 170
Driving on wet roads...................... 170
Exhaust check ............................... 167
Fuel ................................................ 166
General .......................................... 166
Hydroplaning ................................. 170
Icy road surfaces ........................... 171
Limited braking efficiency on
salted roads................................... 169
Snow chains .................................. 317
Symmetrical low beam.................. 114
Wet road surface ........................... 169
DVD audio (on-board computer) ...... 211
DVD video (on-board computer) ...... 211
Dynamic handling package with
sports mode ....................................... 181
E
EASY-ENTRY feature
Activating/deactivating ................. 218
Function/notes ............................. 106
EASY-EXIT feature
Crash-responsive ........................... 107
Function/notes ............................. 106
Switching on/off ........................... 218
Index
9
EBD (electronic brake force
distribution)
Display message ............................ 224
Function/notes ................................ 70
ECO display
Function/notes ............................. 167
On-board computer ....................... 208
ECO start/stop function
Automatic engine start .................. 151
Automatic engine switch-off .......... 151
Deactivating/activating ................. 152
General information ....................... 151
Important safety notes .................. 151
Introduction ................................... 150
Electronic Stability Program
see ESP®(ElectronicStability Program)
Emergencyrelease
Driver's door .................................... 83
Fuel filler flap................................. 163
Trunk ......................................... 86, 87
Vehicle ............................................. 83
Emergency spare wheel
General notes ................................ 346
Important safety notes .................. 346
Storage location ............................ 346
Technical data ............................... 347
Emergency Tensioning Devices
Function ...........................................58
Safety guidelines............................. 41
Emissions control
Service and warranty information .... 22
Engine
Check Engine warning lamp ........... 256
Display message ............................ 233
ECO start/stop function ................ 150
Engine number ............................... 351
Irregularrunning ............................ 153
Jump-starting ................................. 306
Starting problems .......................... 153
Starting the engine with the
SmartKey ....................................... 149
Starting with KEYLESS-GO ............. 149
Switching off .................................. 165
Tow-starting (vehicle) ..................... 310
Engine, jump starting
see Jump starting (engine)
Engine electronics
Problem (malfunction) ................... 153
Engine oil
Adding ........................................... 289
Additives ........................................ 355
Checking the oil level ..................... 288
Checking the oil level using the
dipstick .......................................... 289
Display message ............................ 235
Filling capacity ............................... 355
Notes about oil grades ................... 354
Notes on oil level/consumption .... 288
Temperature (on-board computer) .219
Viscosity ........................................ 355
ESP®(Electronic Stability
Program)
AMG menu (on-board computer) ... 219
Deactivating/activating (AMG
vehicles) .......................................... 69
Deactivating/activating (except
AMG vehicles) ................................ 213
Deactivating/activating (notes;
except AMG vehicles) ...................... 68
Display message ............................ 223
ETS/4ETS ........................................ 67
Function/notes ......................... 67, 68
Important safety information ........... 68
Warning lamp ................................. 252
ETS/4ETS (Electronic Traction
System) ................................................ 67
Exhaustcheck ................................... 167
Exhausttail pipe (cleaning
instructions) ...................................... 296
Exterior lighting
Setting options .............................. 114
see Lights
Exterior mirrors
Adjusting ....................................... 107
Dipping (automatic) ....................... 109
Folding in/out(automatically) ....... 108
Folding in/out(electrically) ........... 108
Folding in whenlocking (on-board
computer) ...................................... 218
Out of position (troubleshooting) ... 109
Setting ........................................... 108
Storing settings (memory function) 110
Storing the parking position .......... 109
10
Index
Eyeglasses compartment ................. 263
F
Fillercap
see Fuel filler flap
First-aid kit ......................................... 300
Flat tire
MOExtended run-flatsystem ......... 301
Preparing the vehicle ..................... 301
see Emergency spare wheel
Floormats ........................................... 284
Fog lamps
Switching on/off ........................... 115
Front fog lamps
Display message ............................ 231
Switching on/off ........................... 115
Fuel
Additives ........................................ 353
Consumption statistics .................. 207
Displaying the current
consumption .................................. 208
Displaying the range ...................... 208
Driving tips .................................... 166
Flexible fuel vehicles ...................... 354
Fuel gauge ....................................... 31
Grade (gasoline) ............................ 353
Important safety notes .................. 352
Notes for AMG vehicles ................. 353
Premium-grade unleaded gasoline .353
Problem (malfunction) ................... 164
Refueling ........................................ 162
Tank content/reserve fuel ............. 352
Fuel filler flap
Emergency release ........................ 163
Opening/closing ............................ 162
Fuel level
Calling up the range (on-board
computer) ...................................... 208
Fuel tank
Capacity ........................................ 352
Problem (malfunction) ................... 164
Fuse allocation chart (vehicle tool
kit) ...................................................... 300
Fuses
Allocation chart ............................. 310
Before changing ............................. 310
Dashboard fuse box ....................... 311
Fuse box in the engine
compartment ................................. 311
Fuse box in the trunk ..................... 312
Important safety notes .................. 310
G
Garage door opener
Clearing the memory ..................... 284
Important safety notes .................. 281
Opening/closing the garage door .. 283
Programming (button in the rear-
view mirror) ................................... 282
Gear indicator (on-board computer) 219
Gear or selector lever (cleaning
guidelines) ......................................... 296
Genuine parts ...................................... 21
Glove box ........................................... 263
H
Handbrake
see Parking brake
Hazard warning lamps ...................... 117
Headlamps
Adding fluid to cleaning system ..... 291
Cleaning system (function) ............ 117
Cleaning system (notes) ................ 357
Fogging up ..................................... 119
see Automatic headlamp mode
Head restraints
Adjusting ....................................... 101
Adjusting (electrically)................... 102
Adjusting (manually)...................... 102
Adjusting (rear) .............................. 102
Installing/removing (rear) .............. 103
Luxury ............................................ 102
see NECK-PRO head restraints/
NECK-PRO luxury head restraints
Heating
see Climate control
High-beam headlamps
Changing bulbs .............................. 122
Display message ............................ 231
Switching on/off ........................... 117
Hill start assist .................................. 150
Index
11
HOLD function
Deactivating ................................... 183
Display message ............................ 237
Function/notes ............................. 182
Hood
Closing ...........................................288
Display message ............................ 245
Important safety notes .................. 287
Opening ......................................... 288
Hydroplaning ..................................... 170
I
Ignition lock
see Key positions
Immobilizer .......................................... 72
Indicator lamps
see Warning and indicator lamps
Instrument cluster
Overview .......................................... 31
Settings ......................................... 215
Warning and indicator lamps ........... 32
Instrument cluster lighting .............. 204
Interior lighting ................................. 120
Automatic control .......................... 120
Delayed switch-off (on-board
computer) ...................................... 217
Emergency lighting ........................ 121
Manual control ............................... 120
Overview ........................................ 120
Reading lamp ................................. 120
J
Jack
Storage location ............................ 300
Using ............................................. 339
Jump starting (engine) ...................... 306
K
KEYLESS-GO
Convenience closing feature ............ 90
Display message ............................ 246
Locking ............................................ 77
Start/Stop button .......................... 148
Starting the engine ........................ 149
Unlocking ......................................... 77
Keypositions
KEYLESS-GO .................................. 148
SmartKey ....................................... 147
Kickdown
Driving tips .................................... 156
Manual drive program .................... 160
Knee bag .............................................. 44
L
Lamps
see Warning and indicator lamps
Lane Keeping Assist
Activating/deactivating ................. 214
Display message ............................ 237
Function/information.................... 194
Lane Tracking package ..................... 192
Lap time (RACETIMER) ...................... 220
LATCH-type (ISOFIX) child seat
anchors ................................................ 62
Light function,active
Display message ............................ 232
Lighting
Lightswitch................................... 114
Lights
Activating/deactivating the
interiorlighting delayed switch-off .217
Active light function ....................... 117
Automatic headlamp mode ............ 115
Cornering light function ................. 118
Display message ............................ 230
Driving abroad ............................... 114
Fog lamps ...................................... 115
Hazard warning lamps ................... 117
High beam flasher .......................... 117
High-beam headlamps ................... 117
Low-beam headlamps .................... 115
Parking lamps ................................ 116
Rearfog lamp ................................ 116
Standing lamps .............................. 116
Switching Adaptive Highbeam
Assist on/off ................................. 216
Switching the daytime running
lamps on/off (on-board computer) 216
Switching the daytime running
lamps on/off (switch) .................... 115
12
Index
Switching the exteriorlighting
delayed switch-off on/off (on-
board computer)............................ 216
Switching the surround lighting
on/off (on-board computer) .......... 216
Turn signals ................................... 116
see Interior lighting
see Replacing bulbs
Light sensor (display message) ....... 232
Loading guidelines ............................ 262
Locking
see Centrallocking
Locking (doors)
Automatic ........................................ 83
Emergency locking ........................... 83
From inside (central locking
button) ............................................. 82
Locking centrally
see Centrallocking
Locking verification signal (on-
board computer) ............................... 217
Low-beam headlamps
Changing bulbs .............................. 122
Display message ............................ 230
Setting for driving abroad
(symmetrical) ................................. 114
Switching on/off ........................... 115
Lumbar support
Adjusting ....................................... 103
Adjusting the 4-way lumbar
support .......................................... 103
Luxury head restraints ..................... 102
M
M+S tires ............................................ 316
Malfunction message
see Display messages
Matte finish (cleaning instructions) 294
mbrace
Call priority .................................... 277
Display message ............................ 225
Downloading destinations
(COMAND) ..................................... 277
Downloading routes....................... 280
Emergency call .............................. 274
General notes ................................ 273
Geo fencing ................................... 281
Locating astolen vehicle............... 279
MB info call button ........................ 276
Remote vehicle locking .................. 278
Roadside Assistance button .......... 276
Search &Send ............................... 278
Self-test ......................................... 274
Speed alert .................................... 280
System .......................................... 274
Triggering the vehicle alarm ........... 281
Vehicle remote malfunction
diagnosis....................................... 279
Vehicle remote unlocking .............. 278
Mechanical key
Function/notes ................................ 78
Locking vehicle ................................ 83
Unlocking the driver's door .............. 83
Memory card (audio) ......................... 211
Memory function ............................... 110
Message memory (on-board
computer) .......................................... 222
Messages
see Display messages
Mirrors
see Exterior mirrors
see Rear-view mirror
see Vanity mirror (in the sun visor)
Mobile phone
Menu (on-board computer) ............ 211
Modifying the programming
(SmartKey) ........................................... 77
MOExtended run-flat system ........... 301
Mounting wheels
Lowering the vehicle ...................... 342
Mounting anew wheel ................... 341
Preparing the vehicle ..................... 338
Raising the vehicle ......................... 339
Removing awheel .......................... 341
Securing the vehicle against
rolling away ................................... 339
MP3
Operation ....................................... 211
see separate operating instructions
Multifunction display
Function/notes ............................. 206
Permanent display......................... 216
Multifunction steering wheel
Operating the on-board computer .205
Overview .......................................... 33
Index
13
N
Navigation
Menu (on-board computer) ............ 209
see separate operating instructions
NECK-PRO head restraints
Operation .........................................52
Resetting after being triggered ........ 53
NECK-PRO luxury head restraints
Operation .........................................52
Resetting after being triggered ........ 53
Notes on breaking-in anew vehicle 146
O
Occupant Classification System
(OCS)
Faults............................................... 51
Operation .........................................47
System self-test ............................... 49
Occupant safety
Childreninthe vehicle ..................... 59
System overview .............................. 40
OCS
Faults ............................................... 51
Operation .........................................47
System self-test ............................... 49
Odometer ........................................... 207
Oil
see Engine oil
On-board computer
AMG menu ..................................... 219
Assistance menu ........................... 213
Audiomenu ................................... 210
Convenience submenu .................. 218
Displaying a service message ........ 286
Display messages .......................... 222
DISTRONICPLUS ........................... 179
Factory settings submenu ............. 219
Important safety notes .................. 204
Instrument cluster submenu .......... 215
Lighting submenu .......................... 216
Menu overview .............................. 207
Message memory .......................... 222
Navigation menu ............................ 209
Operation ....................................... 205
RACETIMER ................................... 220
Service menu ................................. 215
Settings menu ............................... 215
Standard display............................ 207
Telephone menu ............................ 211
Trip menu ...................................... 207
Vehicle submenu ........................... 217
Video DVD operation..................... 211
Opening and closing the side trim
panels ................................................. 123
Operating safety
Declarationofconformity ................ 25
Important safety notes .................... 24
Operating system
see On-board computer
Operator's Manual
Vehicle equipment ........................... 22
Outside temperature display ........... 205
Overhead control panel ...................... 36
Override feature
Rearside windows ........................... 64
P
Paintcode number ............................ 350
Paintwork (cleaning instructions) ... 293
Panic alarm .......................................... 40
Panorama roof with power tilt/
sliding panel
Opening/closing .............................. 93
Opening/closing the roller
sunblind ........................................... 94
Problem (malfunction) ..................... 94
Resetting ......................................... 94
Panorama sliding sunroof
Important safety notes .................... 91
Parking ............................................... 164
Important safety notes .................. 164
Parking brake ................................ 165
Position of exterior mirror, front-
passenger side ............................... 109
Rearview camera .......................... 191
see PARKTRONIC
Parking aid
Parking Guidance ........................... 188
see Exterior mirrors
see PARKTRONIC
Parking brake
Display message ............................ 224
Notes/function .............................. 165
14
Index
Parking Guidance
Display message ............................ 238
Important safety notes .................. 188
Parking lamps
Changing bulbs .............................. 123
Switching on/off ........................... 116
PARKTRONIC
Deactivating/activating ................. 187
Driving system ............................... 185
Function/notes ............................. 185
Important safety notes .................. 185
Problem (malfunction) ................... 188
Range of the sensors ..................... 186
Warning display............................. 186
PASSENGERAIR BAG OFF
Problem (malfunction) ..................... 51
Problems (malfunction) .................. 229
PASSENGERAIR BAG OFF indicator
lamp ...................................................... 47
Plastic trim (cleaning instructions) .296
Power washers .................................. 293
Power windows
see Side windows
PRE-SAFE®(anticipatory occupant
protection)
Display message ............................ 225
Operation .........................................52
PRE-SAFE®Brake
Activating/deactivating ................. 214
Display message ............................ 226
Function/notes ................................ 71
Warning lamp ................................. 259
Program selector button .................. 156
Protection of the environment
General notes .................................. 21
Pulling away
Automatic transmission ................. 150
Q
Qualifiedspecialistworkshop ........... 25
R
RACE START (AMG vehicles) ............. 183
RACETIMER (on-board computer) .... 220
Radar sensor system
Activating/deactivating ................. 218
Display message ............................ 237
Radio
Selecting astation ......................... 210
see separate operating instructions
Radio-wave reception/
transmission in the vehicle
Declarationofconformity ................ 25
Reading lamp ..................................... 120
Rear compartment
Setting the airflow ......................... 139
Setting the airvents...................... 143
Rear fog lamp
Display message ............................ 231
Switching on/off ........................... 116
Rear seats
Display message ............................ 245
Folding the backrestforwards/
back ............................................... 265
Rear view camera
Cleaning instructions ..................... 295
Function/notes ............................. 191
Rear-view mirror
Anti-glare(manual) ........................ 107
Dipping (automatic) ....................... 109
Rear window blind ............................ 269
Rear window defroster
Problem (malfunction) ................... 141
Switching on/off ........................... 140
Refrigerant (air-conditioning
system)
Important safety notes .................. 357
Refueling
Fuel gauge ....................................... 31
Important safety notes .................. 162
Notes for AMG vehicles ................. 353
Refueling process.......................... 162
see Fuel
Releasing the parking lock
manually (automatic transmission) 161
Remote control
Garage door opener....................... 281
Programming (garage door opener) 282
Replacing bulbs
Important safety notes .................. 121
Overview of bulbtypes .................. 121
Index
15
Reporting safety defects .................... 26
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 236
Warning lamp ................................. 256
see Fuel
Residual heat (climate control) ........ 141
Restraint system
see SRS (Supplemental Restraint
System)
Reverse gear
Engaging (automatic transmission) 154
Reversing feature
Panorama sliding sunroof................ 91
Roller sunblinds ............................... 93
Side windows ................................... 88
Sliding sunroof................................. 91
Trunk lid ...........................................84
Roadside Assistance (breakdown) .... 23
Roller blind
see Roller sunblind
Roller sunblind
Panorama roof with power tilt/
sliding panel ..................................... 93
Rearside windows ......................... 269
Rearwindow .................................. 269
Roof carrier ........................................ 267
Roof lining and carpets (cleaning
guidelines) ......................................... 297
Roof load (maximum) ........................ 358
Route (navigation)
see Route guidance (navigation)
Route guidance (navigation) ............ 209
S
Safety
Childreninthe vehicle ..................... 59
Child restraint systems .................... 59
Occupant Classification System
(OCS) ............................................... 47
Overview of occupant safety
systems ........................................... 40
Safety system
see Driving safety systems
Seat belts
Adjusting the driver's and front-
passenger seatbelt ......................... 56
Adjusting the height ......................... 56
Belt force limiters ............................ 58
Cleaning ......................................... 297
Correct usage .................................. 55
Emergency Tensioning Devices ........58
Fastening ......................................... 56
Important safety guidelines ............. 54
Releasing ......................................... 57
Safety guidelines ............................. 41
Switching belt adjustment on/off
(on-board computer) ...................... 218
Warning lamp ................................. 248
Warning lamp (function) ................... 57
Seats
Adaptive seatbackrests (AMG
vehicles) ........................................ 103
Adjusting (electrically)................... 100
Adjusting (manually and
electrically).................................... 100
Adjusting lumbarsupport.............. 103
Adjusting the 4-way lumbar
support .......................................... 103
Adjusting the head restraint .......... 101
Cleaning the cover ......................... 297
Correct driver's seat position ........... 98
Important safety notes .................... 99
Seat heating problem .................... 105
Seat ventilation problem ................ 105
Storing settings (memory function) 110
Switching seatheating on/off ....... 104
Switching seat ventilation on/off .. 105
Sensors (cleaning instructions) ....... 295
Service menu (on-board computer) .215
Service products
Brake fluid ..................................... 355
Coolant (engine) ............................ 356
Engine oil ....................................... 354
Fuel ................................................ 351
Important safety notes .................. 351
Refrigerant (air-conditioning
system) .......................................... 357
Washer fluid ...................................357
Service work
see ASSYST PLUS
16
Index
Settings
Factory (on-board computer) ......... 219
On-board computer ....................... 215
Setting the air distribution ............... 138
Setting the airflow ............................ 139
SETUP (on-board computer) ............. 219
Side impact air bag ............................. 45
Side marker lamp (display
message) ............................................ 232
Side windows
Cleaning ......................................... 294
Convenience closing feature ............ 89
Convenience opening feature .......... 89
Important safety information ........... 87
Opening/closing .............................. 88
Problem (malfunction) ..................... 90
Resetting ......................................... 90
Sliding sunroof
Important safety notes .................... 91
Opening/closing .............................. 92
Problem (malfunction) ..................... 94
Resetting ......................................... 92
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery ....................... 79
Changing the programming ............. 77
Checking the battery ....................... 79
Convenience closing feature ............ 89
Convenience opening feature .......... 89
Display message ............................ 246
Door central locking/unlocking ....... 76
Important safety notes .................... 76
Loss ................................................. 80
Mechanical key ................................ 78
Positions (ignition lock) ................. 147
Problem (malfunction) ..................... 80
Starting the engine ........................ 149
Snow chains ...................................... 317
Sockets
General notes ................................ 271
Rearcompartment......................... 271
Spare wheel
Storage location ............................ 346
Specialist workshop ............................ 25
Special seat beltretractor .................. 61
Speed,controlling
see Cruise control
Speedometer
Digital ............................................ 208
In the Instrument cluster ................. 31
Segments ...................................... 205
Selecting the unit of measurement 215
see Instrument cluster
SPORT handling mode
Activating/deactivating (AMG
vehicles) .......................................... 69
Warning lamp ................................. 253
SRS
see SRS (Supplemental Restraint
System)
SRS (Supplemental Restraint
System)
Display message ............................ 226
Introduction ..................................... 41
Warning lamp ................................. 255
Warning lamp (function) ................... 41
Standing lamps
Changing bulbs .............................. 123
Display message ............................ 231
Switching on/off ........................... 116
Start/stop function
see ECO start/stop function
Starting (engine) ................................ 149
Steering (display message) .............. 246
Steering wheel
Adjusting (electrically)................... 106
Adjusting (manually)...................... 106
Button overview ............................... 33
Buttons (on-board computer) ......... 205
Cleaning ......................................... 296
Important safety notes .................. 105
Paddle shifters ............................... 157
Storing settings (memory function) 110
Steering wheel paddle shifters ........ 157
Stopwatch (RACETIMER) ................... 220
Stowage areas ................................... 262
Stowage compartments
Armrest (under) ............................. 263
Cupholders ................................... 267
Eyeglasses compartment ............... 263
Glove box .......................................263
Important safety information ......... 262
Rear............................................... 264
Index
17
Stowage net ................................... 264
Under driver's seat/front-
passenger seat.............................. 264
Stowage net ....................................... 264
Stowage well beneath the trunk
floor .................................................... 266
Summer opening
see Convenience opening feature
Summer tires ..................................... 316
Sun visor ............................................ 268
Surround lighting (on-board
computer) .......................................... 216
Switching air-recirculation mode
on/off ................................................. 141
Switching off the alarm (ATA) ............ 73
T
Tachometer ........................................ 205
Tail lamps
Display message ............................ 231
Tank content
Fuel gauge ....................................... 31
Technical data
Capacities ...................................... 351
Emergency spare wheel ................. 347
Information .................................... 350
Tires/wheels ................................. 342
Vehicle data ................................... 358
TELEAID
Call priority .................................... 277
Downloading destinations
(COMAND) ..................................... 277
Downloading routes....................... 280
Emergency call .............................. 274
Geo fencing ................................... 281
Locating astolen vehicle............... 279
MB info call button ........................ 276
Remote vehicle locking .................. 278
Roadside Assistance button .......... 276
Search &Send ............................... 278
Self-test ......................................... 274
Speed alert .................................... 280
System .......................................... 274
Triggering the vehicle alarm ........... 281
Vehicle remote malfunction
diagnosis....................................... 279
Vehicle remote unlocking .............. 278
Tele Aid
General notes ................................ 273
Telephone
Accepting acall ............................. 212
Display message ............................ 246
Menu (on-board computer) ............ 211
Number from the phone book ........212
Redialing ........................................ 212
Rejecting/ending acall ................. 212
Temperature
Coolant .......................................... 204
Coolant (on-board computer) ......... 219
Engine oil (on-board computer) ...... 219
Outside temperature ......................205
Setting (climate control) ................ 138
Theft deterrent systems
ATA (Anti-Theft Alarm system) ......... 73
Immobilizer...................................... 72
Through-loading feature ................... 264
Time
see separate operating instructions
Timing (RACETIMER) ......................... 220
Tire pressure
Calling up (on-board computer) ..... 322
Checking manually ........................ 321
Display message ............................ 242
Important safety notes .................. 322
Maximum ....................................... 320
Notes ............................................. 319
Pressure loss warning .................... 321
Recommended ............................... 318
Tire pressure loss warning
system
General notes ................................ 321
Important safety notes .................. 321
Restarting ...................................... 322
Tire pressure monitoring system
Checking the tire pressure
electronically ................................. 324
Function/notes ............................. 322
General notes ................................ 322
Important safety notes .................. 323
Restarting ...................................... 325
Warning lamp ................................. 260
Warning message .......................... 325
Tires
Aspect ratio (definition) ................. 337
18
Index
Average weight of the vehicle
occupants (definition) .................... 335
Bar (definition) ............................... 335
Changing awheel .......................... 338
Characteristics .............................. 335
Checking ........................................ 315
Definition of terms ......................... 335
Direction of rotation...................... 338
Display message ............................ 242
Distributionofthe vehicle
occupants (definition) .................... 337
DOT, Tire Identification Number
(TIN) ...............................................334
DOT (Department of
Transportation) (definition) ............ 335
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 336
GVW (Gross Vehicle Weight)
(definition) ..................................... 336
GVWR (Gross Vehicle Weight
Rating) (definition) ......................... 336
Important safety notes .................. 314
Increased vehicle weight due to
optional equipment (definition) ...... 335
Kilopascal (kPa) (definition) ........... 336
Labeling (overview)........................ 331
Load bearing index (definition) ...... 337
Load index ..................................... 334
Load index (definition) ................... 336
M+S tires ....................................... 316
Maximum loaded vehicle weight
(definition) ..................................... 336
Maximum load on a tire (definition) 336
Maximum permissible tire
pressure (definition) ....................... 336
Maximum tire load......................... 329
Maximum tire load (definition) ....... 336
MOExtended tires .......................... 301
Optional equipment weight
(definition) ..................................... 337
PSI (pounds per square inch)
(definition) ..................................... 336
Replacing ....................................... 338
Service life ..................................... 316
Sidewall (definition) ....................... 337
Speed rating (definition) ................ 336
Storing ........................................... 338
Structure and characteristics
(definition) ..................................... 335
Summer tires ................................. 316
Temperature .................................. 331
TIN (Tire Identification Number)
(definition) ..................................... 337
Tire bead(definition) ...................... 337
Tire pressure (definition) ................ 337
Tire pressures (recommended)...... 335
Tire size (data) ............................... 342
Tire size designation, load-bearing
capacity, speed rating .................... 332
Tire tread ....................................... 315
Tire tread (definition) ..................... 337
Total load limit (definition) ............. 337
Traction ......................................... 330
Traction (definition) ....................... 337
Treadwear ..................................... 330
Uniform Tire Quality Grading
Standards...................................... 330
Uniform Tire Quality Grading
Standards(definition) .................... 335
Unladen weight (definition) ............ 336
Wearindicator(definition) ............. 337
Wheelrim (definition).................... 335
see Flat tire
Top Tether ............................................ 63
Towing
Important safety guidelines ........... 308
Installing the towing eye ................ 309
Removing the towing eye............... 309
With the rear axle raised ................ 309
Towing away
With both axles on the ground ....... 309
Tow-starting
Emergency engine starting ............ 310
Important safety notes .................. 308
Transfer case ..................................... 161
Transmission
see Automatic transmission
Transporting the vehicle .................. 310
Trim pieces (cleaning instructions) .296
Trip computer (on-board computer) 207
Trip odometer
Calling up ....................................... 207
Resetting (on-board computer) ...... 208
Index
19
Trunk
Emergency release .................... 86, 87
Important safety notes .................... 84
Locking separately........................... 86
Opening (automatically from
inside) .............................................. 86
Opening (automatically from
outside) ............................................ 85
Trunk lid
Display message ............................ 245
Opening/closing .............................. 84
Opening dimensions ...................... 358
Trunk load (maximum) ......................358
Turn signals
Display message ............................ 230
Switching on/off ........................... 116
Type identification plate
see Vehicle identification plate
U
Unlocking
Emergency unlocking ....................... 83
From inside the vehicle (central
unlocking button) ............................. 82
V
Vanity mirror (in the sun visor) ........268
Vehicle
Correct use ...................................... 26
Data acquisition ............................... 27
Display message ............................ 244
Emergency locking ........................... 83
Emergency unlocking ....................... 83
Equipment ....................................... 22
Individualsettings .......................... 215
Limited Warranty ............................. 26
Loading .......................................... 326
Locking (in an emergency) ............... 83
Locking (SmartKey) .......................... 76
Lowering ........................................ 342
Maintenance .................................... 23
Parking for a long period ................ 166
Pulling away ................................... 150
Raising ........................................... 339
Reporting problems ......................... 26
Securing from rolling away ............ 339
Towing away .................................. 308
Transporting .................................. 310
Unlocking (in an emergency) ........... 83
Unlocking (SmartKey) ...................... 76
Vehicle data ................................... 358
Vehicle data ....................................... 358
Vehicle dimensions ........................... 358
Vehicle emergency locking ................ 83
Vehicle identification number
see VIN
Vehicle identification plate .............. 350
Vehicle tool kit .................................. 300
Video (DVD) ........................................ 211
VIN ...................................................... 350
W
Warning and indicator lamps
ABS ................................................ 250
Brakes ........................................... 250
Check Engine ................................. 256
Coolant .......................................... 257
Distance warning ........................... 259
DISTRONICPLUS ........................... 259
ESP®.............................................. 252
ESP®OFF ....................................... 253
Fuel tank ........................................ 256
Overview .......................................... 32
PASSENGER AIRBAG OFF ................ 47
Reserve fuel ................................... 256
Seat belt........................................ 248
SPORT handling mode ................... 253
SRS ................................................ 255
Tire pressure monitor .................... 260
Warranty ............................................ 350
Washer fluid
Display message ............................ 246
Wheel bolttightening torque ........... 342
Wheel chock ...................................... 339
Wheels
Changing awheel .......................... 338
Checking ........................................ 315
Cleaning ......................................... 293
Cleaning (warning) ......................... 338
Emergency spare wheel ................. 346
Important safety notes .................. 314
Interchanging/changing ................ 338
Mounting anew wheel ................... 341
Index
20
Mounting awheel .......................... 338
Removing awheel .......................... 341
Storing ........................................... 338
Tightening torque ........................... 342
Wheelsize/tiresize ....................... 342
Window curtain air bag
Display message ............................ 227
Operation .........................................46
Windows
see Side windows
Windshield
Defrosting ...................................... 139
Windshieldwasher fluid
see Windshield washer system
Windshield washer system .............. 291
Notes ............................................. 357
Windshieldwipers
Problem (malfunction) ................... 127
Replacing the wiper blades ............ 126
Switching on/off ........................... 125
Winterdriving
Important safety notes.................. 316
Slippery road surfaces ................... 171
Snow chains .................................. 317
Winter tires
M+S tires ....................................... 316
Wiper blades
Cleaning ......................................... 294
Important safety notes .................. 126
Replacing (windshield)................... 126
Wooden trim (cleaning instructions) 296
Workshops
see Qualified specialist workshop
Z
ZONE function
Switching on/off ........................... 139
Introduction
21
Protection of the environment
General notes
Environmental note
H
Daimler's declared policy is one of
comprehensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an
environmentally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
R
operating conditions of your vehicle
R
your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R
avoid short trips as these increase fuel
consumption.
R
always make sure that the tire pressures
are correct.
R
do not carry any unnecessary weight.
R
remove roof racks once you no longer need
them.
R
a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R
always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R
do not depress the accelerator pedal when
starting the engine.
R
do not warmup the enginewhen the vehicle
is stationary.
R
drive carefully and maintain a safe distance
from the vehicle in front.
R
avoid frequent, sudden acceleration and
braking.
R
change gear ingood time anduse each gear
only up to Ô of its maximum engine speed.
R
switch off the engine in stationary traffic.
R
keep an eye on the vehicle's fuel
consumption.
Environmental concerns and
recommendations
Wherever the operating instructions require
you to dispose of materials, first try to
regenerate or re-use them. Observe the
relevant environmental rules and regulations
when disposing of materials. In this way you
will help to protect the environment.
Genuine Mercedes-Benz parts
Environmental note
H
Daimler AGalso supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
!
Air bags and Emergency Tensioning
Devices, as well as control units and
sensors for theserestraint systems, may be
installed in the following areas of your
vehicle:
R
doors
R
door pillars
R
door sills
R
seats
R
cockpit
R
instrument cluster
R
center console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint
systems.
Z
Introduction
22
Have aftermarketaccessories installed at
a qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels
as well as accessories relevant to safety
which have not beenapproved by Mercedes.
This could lead to malfunctions in safetyrelevant systems, e.g. the brake system.Use
only genuine Mercedes-Benz parts or parts of
equal quality. Only use tires, wheels and
accessories that have been specifically
approved for your vehicle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been
specifically developed, manufactured or
selected for and adapted to Mercedes-Benz
vehicles. Only genuine Mercedes-Benz parts
should therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers
maintain a supply of genuine Mercedes-Benz
parts for necessary service and repair work.
In addition, strategically located parts
delivery centers provide quick and reliable
parts service.
Always specify the vehicle identification
number (VIN) (Y page 350) when ordering
genuine Mercedes-Benz parts.
The original purchase agreement lists all
systems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-BenzCenter.
The Operator's Manual and Maintenance
Booklet are important documents and should
be kept in the vehicle.
Service and vehicle operation
Service and literature
Your vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet. Your
authorized Mercedes-BenzCenter will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the termsofthe following
warranties:
R
New Vehicle Limited Warranty
R
Emission Systems Warranty
R
Emission Performance Warranty
R
California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control Systems Warranty
R
State warranty enforcement laws (lemon
laws)
Operator's Manual
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are
possible.Bear in mind that your vehicle may
not feature all functions described here. This
also applies to safety-relevant systems and
functions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
Introduction
23
Information for customers in
California
Under California law you may be entitled to a
replacementofyour vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18,000 miles
(approximately 29,000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:
(1) the same substantial defect or
malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair,
(2) the same substantial defect or
malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified us in writing of the need for its
repair, or
(3) the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty
Booklet with you when you bring the vehicle
to an authorized Mercedes-Benz Center. The
service advisor will record every service for
you in the Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of
a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance
Program brochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet (Canada).You will find both
in your vehicle literature portfolio.
Change of address or change of
ownership
In the event of a change of address, please
send us the "Notification of Address Change"
in the Service and Guarantee booklet or
simply call the Mercedes-Benz Customer
Assistance Center (USA) at the hotline
number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in
contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
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Introduction
24
If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in
the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada) at
1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you planto operate your vehicle in foreign
countries, please be aware that:
R
service facilities or replacement parts may
not be readily available.
R
unleaded fuel for vehicles with a catalytic
converter may not be available.Leaded fuel
may cause damage to the catalytic
converter.
R
the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Operating safety
Important safety notes
WARNING
G
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/
maintenance work as well as any required
repairs carried out at a qualified specialist
workshop.
WARNING
G
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations,or not at all. This could affect,
for example, the power steeringand the brake
boosting effect.You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
WARNING
G
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other
networked components. In particular,
systems relevant to safety could also be
affected. As a result, these may no longer
function as intended and/or jeopardize the
operating safety of the vehicle. There is an
increased risk of an accident and injury.
Never tamper with the wiring as well as
electronic components or their software. You
should have all work to electrical and
electronic equipment carriedout at a qualified
specialist workshop.
!
There is a risk of damage to the vehicle if:
R
the vehiclebecomes stuck,e.g. on a high
curb or an unpaved road
R
you drive too fastover an obstacle, e.g.
a curb or a hole in the road
R
a heavy object strikes the undercarriage
or parts of the chassis.
Introduction
25
In situations like this, the body, the
undercarriage, chassis parts, wheels or
tires could be damaged withoutthe
damage being visible. Components
damaged in this way can unexpectedly fail
or, in the case of an accident, no longer
withstand the strain they are designed to.
If the underbody paneling is damaged,
combustible materials such as leaves,
grass or twigs can gather between the
underbody and the underbody paneling. If
these materials come in contact with hot
parts of the exhaust system for an
extended period, they can catch fire.
Have the vehicle checked and repaired
immediately at a qualified specialist
workshop. If on continuing your journey
you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic
conditions. In such cases, visit a qualified
specialist workshop.
Declarations of conformity
Vehicle components which receive
and/or transmit radio waves
USA: "The wireless devices of this vehicle
comply with Part 15 of the FCC Rules.
Operation is subject to the following two
conditions: 1) These devices may not cause
harmful interference, and 2) These devices
must accept any interference received,
including interference that may cause
undesired operation. Changes or
modifications not expressly approved by the
party responsible for compliance could void
the user’s authority to operate the
equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions: (1) These devices
may not cause interference, and (2) These
devices must accept any interference,
including interference that may cause
undesired operation of the device."
Diagnostics connection
The diagnostics connection is only intended
for the connection of diagnostic equipment at
a qualified specialist workshop.
WARNING
G
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operation of the vehicle systems. As a result,
the operating safety of the vehicle could be
affected. There is a risk of an accident.
Do not connect any equipment to a
diagnostics connection in the vehicle.
WARNING
G
Objects in thedriver's footwell can restrictthe
pedal travel or obstruct adepressed pedal.
The operating and road safety of the vehicle
is jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficientclearance for the pedals. Do not use
loose floormats and do not place floormatson
top of one another.
!
If the engine is switched off and
equipmentonthe diagnostics connection
is used, the starter battery may discharge.
Connecting equipment to the diagnostics
connection can lead to emissions monitoring
information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test
during the main inspection.
Qualified specialist workshop
An authorized Mercedes-BenzCenter is a
qualified specialist workshop. It has the
necessary specialist knowledge, tools and
Z
Introduction
26
qualifications to correctly carry out the work
required on your vehicle. Thisis especially the
case for work relevant to safety.
Observe the notes in the Maintenance
Booklet.
Always have the following work carried out at
an authorized Mercedes-Benz Center:
R
work relevant to safety
R
service and maintenance work
R
repair work
R
alterations, installation work and
modifications
R
work on electronic components
Correct use
If you remove any warning stickers, you or
others could fail to recognizecertain dangers.
Leave warning stickers in position.
Observe the following information when
driving your vehicle:
R
the safety notes in this manual
R
the Technical Data section in this manual
R
traffic rules and regulations
R
laws and safety standards pertaining to
motor vehicles
Problems with your vehicle
If you should experience aproblemwith your
vehicle, particularly one that you believe may
affectits safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
againwith a Mercedes-BenzCenter or
contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-BenzCanada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is published as required of
manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575pursuantto the
"National Traffic andMotor Vehicle SafetyAct
of 1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA)in addition to
notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds thata
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153); go
to http://www.safercar.gov; or write to:
Administrator, NHTSA, 400 Seventh Street,
SW., Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
!
Follow the instructions in this manual
aboutthe proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions is not covered either by the
Introduction
27
Mercedes-BenzLimited Warranty or by the
New or Used-Vehicle Warranty.
Data stored in the vehicle
Information about electronic data
acquisition in the vehicle
(Including notice pursuantto California Code
§ 9951)
Please note that your vehicle is equipped with
devices that can record vehicle systems data.
If your vehicle is equipped with mbrace
(Canada: TELE AID), data is transmitted in the
event of an accident.
This information helps, for example, to test
vehicle systems after an accident and to
continually improve vehicle safety.
Daimler AG can access thesedata and submit
them:
R
for safety research or vehicle diagnosis
purposes
R
with the consentofthe vehicle owner
R
on the instruction of prosecuting
authorities
R
for use in arbitration of disputes that
involve Daimler AG, its subsidiaries or its
sales and service organizations
R
as otherwise required or permitted by law
Please check your mbrace (Canada:TELE
AID) purchase agreement to find out more
aboutdata that can be recorded and
transmitted by this system.
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR
is to record data that will assistin
understanding how a vehicle’s systems
performed in certain crash or near crash-like
situations, such as during air bag deployment
or when hitting a road obstacle.The EDR is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as:
R
how various systems in your vehicle are
operating
R
whether or not the driver and passenger
seat belts are fastened
R
how far (if at all) the driver is depressing the
accelerator and/or brake pedal and
R
how fast the vehicle is traveling
This data can help provide abetter
understanding of the circumstances in which
crashes and injuries occur. NOTE: EDR data
is recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by
the EDR under normal driving conditions and
no personal data (e.g., name, gender, age,
and crash location) are recorded. However,
other parties, such as law enforcement, can
combine the EDR data with the type of
personal identification data routinely
acquired during a crash investigation.
To read data recorded by an EDR, special
equipment is required, and access to the
vehicle or the EDR is needed. In addition to
the vehicle manufacturer, other parties, such
as law enforcement, who have the special
equipment, can read the information if they
have access to the vehicle or the EDR.
Information on copyright
General information
Information on license for free and opensource software used in your vehicle and its
electronic components is available on the
following website:
http://www.mercedes-benz.com/
opensource
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