Mercedes-Benz C300 Sport Sedan 2011, C-Class 2011, C350 Sport Sedan 2011, C300 Luxury Sedan 2011 User Manual

C-Class
Operator's Manual
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In this Operator's Manual you will find the following symbols:
Warning
G
Warning notices draw your attention to hazards that endanger your health or life, or the health or life of others.
YY
Display
This symbol marks a warning or procedure which is continued on the next page.
Text in the multifunction display/ COMAND display.
!
Warning notices draw your attention to hazards that could cause damage to your vehicle.
i
Practical tips or other information that could be helpful to you.
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This symbol indicates instructions that you must follow.
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A number of these symbols appearing in succession indicates instructions with several steps.
Y page
This symbol tells you where to look for further information on a topic.
Welcome to the world of Mercedes-Benz
Before you drive off, please familiarize yourself with your vehicle and read this manual, especially the safety and warning notices. This will help you to obtain the maximum pleasure from your vehicle and to avoid endangering yourself and others.
The equipment or product designation of your vehicle may vary depending on:
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model
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order
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country specification
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availability
Mercedes-Benz is constantly updating its vehicles to the state of the art.
Mercedes-Benz therefore reserves the right to introduce changes in the following areas:
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design
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equipment
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technical features
You cannot therefore base any claims on the data, illustrations or descriptions contained in this manual.
The following are integral parts of the vehicle:
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Operator's Manual
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Brief Instructions
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Service Booklet
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Supplements relating to vehicle equipment
1
Keep these documents in the vehicle at all times. When you sell the vehicle, always pass the documents on to the new owner.
The technical documentation team at Daimler AG wishes you safe and pleasant motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
1
Canada only.
2045848981
É2045848981XËÍ
Contents
3
Index ....................................................... 4
Introduction ......................................... 18
At a glance ........................................... 23
Safety ................................................... 33
Opening and closing ........................... 69
Seats, steering wheel and mirrors .... 91
Lights and windshield wipers .......... 105
Climate control ................................. 119
Driving and parking .......................... 129
On-board computer and displays .... 165
Loading, stowing and features ........ 215
Maintenance and care ...................... 237
Breakdown assistance ..................... 251
Tires and wheels ............................... 269
Technical data ................................... 301
Index
4
1, 2, 3 ...
115 V socket ...................................... 225
12 V socket ........................................ 224
4ETS
see ETS/4ETS
4MATIC (permanent four-wheel
drive) .................................................. 159
A
ABS (Anti-lock Braking System)
Display message ............................ 189
Function/notes ................................ 62
Warning lamp ................................. 206
Accident (notes) ................................ 253
Active light function (display
message) ............................................ 194
Active service system
see Service interval display
ADAPTIVE BRAKE ................................. 66
Additional speedometer ................... 179
Air bags
Display message ............................ 187
Front air bag (driver, front
passenger) ....................................... 37
Important safety notes .................... 36
Knee bag .......................................... 38
PASSENGER AIRBAG OFF
indicator lamp (only Canada) ........... 46
PASSENGER AIRBAG OFF
indicator lamp (only USA) ................ 41
Pelvis air bag ................................... 40
Safety guidelines ............................. 35
Side impact air bag .......................... 39
Window curtain air bag .................... 40
Air-conditioning system
see Climate control
Air dehumidification
Activating/deactivating with
cooling ........................................... 122
Air distribution
Setting ........................................... 123
Airflow
Setting ........................................... 124
Air nozzles
see Air vents .................................. 126
Air pressure
see Tire pressure
Air-recirculation mode
Activating/deactivating ................. 125
Air vents ............................................. 126
Glove box ....................................... 127
Important safety information ......... 126
Rear ............................................... 127
Setting the center air vents ........... 126
Setting the side air vents ............... 126
Alarm system
see ATA
AMG menu (on-board computer) ..... 171
Anti-lock Braking System
see ABS
Anti-Theft Alarm system
see ATA
Anti-theft system
ATA (Anti-Theft Alarm system) ......... 67
Ashtray ............................................... 223
Assistance menu (on-board
computer) .......................................... 178
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 67
Function ........................................... 67
Switching off the alarm .................... 67
Audio menu (on-board computer) .... 175
AUTO lights
see Light sensor
Automatic car wash .......................... 244
Automatic transmission
Display message ............................ 200
Driving tips .................................... 139
Emergency running mode .............. 144
Kickdown ....................................... 140
Malfunction .................................... 144
Program selector button ................ 140
Pulling away ................................... 134
Releasing the parking lock
manually ........................................ 144
Selector lever ................................ 138
Starting .......................................... 133
B
Backrest (display message) ............. 201
Bag hook ............................................ 219
BAS (Brake Assist System) ................. 62
Index
5
Battery
Charging ........................................ 261
Checking (SmartKey) ....................... 74
Display message ............................ 196
Important safety guidelines
(SmartKey) ....................................... 74
Jump-starting ................................. 262
Replacing (SmartKey) ...................... 74
Safety notes .................................. 259
Belt
see Seat belts
Brake fluid
Notes ............................................. 309
Brake fluid level ................................ 242
Brake lamp (display message) ......... 192
Brakes
ABS .................................................. 62
BAS .................................................. 62
Brake fluid (notes) ......................... 309
Display message ............................ 190
High-performance brake system .... 153
Important safety notes .................. 151
Maintenance .................................. 152
Parking brake ................................ 149
Warning lamp ................................. 203
Breakdown
see Accident (notes) see Flat tire
Bulbs
Backup lamp .................................. 115
Brake lamp .................................... 115
High-beam headlamps ................... 113
Low-beam headlamps .................... 113
Overview ........................................ 112
Parking lamps ................................ 114
Rear fog lamp ................................ 115
Replacing ....................................... 114
Side marker lamp .......................... 115
Standing lamps (front) ................... 114
Tail lamp ........................................ 115
Turn signal lamp ............................ 115
Turn signals (front) ......................... 114
C
CAC
(Customer Assistance Center) ......... 21
California
Important notice for retail
customers and lessees .................... 19
Calling up a malfunction
see Display messages
Capacities
see Technical data
Care
Carpets .......................................... 249
Car wash ........................................ 244
Display ........................................... 247
Gear or selector lever .................... 248
Headlamps ..................................... 246
Matte finish ................................... 245
Notes ............................................. 243
Paint .............................................. 245
Plastic trim .................................... 247
Power washer ................................ 244
Rear view camera .......................... 247
Roof lining ...................................... 249
Seat belt ........................................ 249
Seat covers .................................... 248
Sensors ......................................... 247
Steering wheel ............................... 248
Tail pipes ....................................... 247
Trim strips ..................................... 248
Washing by hand ........................... 244
Wheels ........................................... 245
Windows ........................................ 246
Wiper blades .................................. 246
Wooden trim .................................. 248
Cargo tie down rings ......................... 219
CD player/CD changer (on-board
computer) .......................................... 175
Center console ..................................... 29
Central locking
Automatic locking (on-board
computer) ...................................... 181
SmartKey ......................................... 70
Changing bulbs
Headlamps ..................................... 111
Changing gears .................................. 139
Changing the programming
SmartKey ......................................... 73
Index
6
Child-proof locks
Rear doors ....................................... 60
Children
In the vehicle ................................... 55
Restraint systems ............................ 56
Child seat
Automatic recognition ..................... 46
Automatic recognition/air bag
deactivation, self-test ...................... 48
Display message ............................ 185
LATCH-type (ISOFIX ) child seat
anchors ............................................ 58
Special seat belt retractor ............... 58
Top Tether ....................................... 59
Troubleshooting ............................... 49
Cigarette lighter ................................ 224
Classification system for occupants (OCS)
Faults ............................................... 45
Operation ......................................... 41
System self-test ............................... 44
Climate control
Activating/deactivating ................. 122
Activating/deactivating air-
recirculation mode ......................... 125
Controlling automatically ............... 123
Cooling with air dehumidification .. 122
Defrosting the windshield .............. 124
Demisting the windows .................. 125
Dual-zone automatic climate
control ........................................... 121
Important safety information ......... 120
Indicator lamp ................................ 123
Maximum cooling .......................... 124
Problems with "cooling with air
dehumidification" ........................... 123
Problems with the rear window
heating .......................................... 125
Refrigerant ..................................... 309
Setting the air distribution ............. 123
Setting the airflow ......................... 124
Setting the air vents ...................... 126
Setting the temperature ................ 123
Switching the MONO function on/
off .................................................. 124
Switching the rear window
heating on/off ............................... 125
Clock (on-board computer) ............... 179
Cockpit ................................................. 25
Combination switch .......................... 108
Compass ............................................ 235
Consumption statistics (on-board
computer) .......................................... 170
Convenience closing feature .............. 84
Convenience opening feature ............ 84
Coolant (engine)
Checking the level ......................... 240
Display message ............................ 194
Notes ............................................. 310
Temperature (on-board computer) . 171
Temperature gauge ........................ 166
Warning lamp ................................. 210
Cooling
see Climate control
Cornering light (display message) ... 191 Crash-responsive emergency
lighting ............................................... 111
Cruise control
Cruise control lever ....................... 156
Display message ............................ 197
Function/notes ............................. 156
Cup holder ......................................... 220
Center console .............................. 221
Rear compartment ......................... 221
Current fuel consumption (on-
board computer) ............................... 170
Customer Assistance Center
(CAC) ............................................... 21
Customer Relations Department ....... 21
D
Dashboard
see Cockpit
Date (on-board computer) ................ 179
Daytime running lamps
Display message ............................ 194
Switching on/off (on-board
computer) ...................................... 180
Delayed switch-off
Exterior lighting (on-board
computer) ...................................... 180
Interior lighting (on-board
computer) ...................................... 180
Digital speedometer ......................... 171
Display (cleaning instructions) ........ 247
Index
7
Display messages
Brakes ........................................... 189
Calling up (on-board computer) ..... 183
Clearing (on-board computer) ........ 183
Driving systems ............................. 197
Engine ............................................ 194
KEYLESS-GO .................................. 202
Lamps ............................................ 191
Safety systems .............................. 184
Service interval display .................. 242
SmartKey ....................................... 201
Tires ............................................... 197
Vehicle ........................................... 200
Distance recorder ............................. 170
Door
Automatic locking ............................ 78
Automatic locking (on-board
computer) ...................................... 181
Display message ............................ 201
Emergency locking ........................... 79
Emergency unlocking ....................... 79
Opening (from inside) ...................... 78
Door control panel
Overview .......................................... 31
Doors
Important safety notes .................... 77
Drinking and driving ......................... 151
Drinks holder
see Cup holder
Drive program
Automatic ...................................... 141
Manual ........................................... 142
SETUP (on-board computer) .......... 171
Drive program display ...................... 139
Driving abroad ................................... 155
Driving on flooded roads .................. 154
Driving safety system
EBD (Electronic Brake force
Distribution) ..................................... 66
ESP® (Electronic Stability
Program) .......................................... 63
ETS/4ETS (Electronic Traction
System) ........................................... 63
Important safety information ........... 61
Driving safety systems
ABS (Anti-lock Braking System) ....... 62
ADAPTIVE BRAKE ............................. 66
BAS (Brake Assist System) .............. 62
Overview .......................................... 61
Driving systems
Cruise control ................................ 156
Dynamic handling package with
sports mode .................................. 158
PARKTRONIC ................................. 159
Rear view camera .......................... 162
Driving tips ........................................ 139
Braking .......................................... 153
Downhill gradients ......................... 152
Driving on flooded roads ................ 154
Wet road surface ........................... 152
Winter ............................................ 155
DVD audio (on-board computer) ...... 175
Dynamic handling package with
sports mode ....................................... 158
E
EASY-ENTRY feature ............................ 99
Activating/deactivating (on-
board computer) ............................ 181
EASY-EXIT feature ............................... 99
Activating/deactivating (on-
board computer) ............................ 181
Crash-responsive ............................. 99
EBD (Electronic Brake force Distribution)
Display message ............................ 190
Function/notes ................................ 66
Electrical fuses
see Fuses
Electronic Brake force
see EBD
Electronic Stability Program
see ESP®
Electronic Traction System
see ETS/4ETS
Emergency call
see mbrace
Emergency release
Fuel filler flap ................................. 146
Trunk ............................................... 82
Vehicle ............................................. 79
Emergency running mode
Automatic transmission ................. 144
Index
8
Emergency spare wheel
Storage location ............................ 254
Emergency starting ........................... 266
Emergency tensioning device
Function ........................................... 54
Safety guidelines ............................. 35
Emissions purification
Service and warranty information .... 18
Engine
Irregular running ............................ 136
Starting problems .......................... 136
Starting the engine with the key .... 133
Starting with KEYLESS-GO ............. 133
Switching off .................................. 149
Warning lamp Check Engine .......... 210
Engine electronics
Malfunction .................................... 136
Engine number .................................. 304
Engine oil
Adding ........................................... 240
Checking the oil level ..................... 239
Display message ............................ 196
Lubricant additives ........................ 309
Notes about oil grades ................... 308
Temperature (on-board computer) . 171
Viscosity ........................................ 309
ESC (Electronic Stability Control)
see ESP®
ESP® (Electronic Stability Program)
Activating/deactivating (AMG
vehicles) .......................................... 65
Activating/deactivating (except
AMG vehicles) .................................. 64
Activating/deactivating (on-
board computer) ............................ 178
AMG menu (on-board computer) ... 171
Display message ............................ 184
ETS/4ETS ........................................ 63
Important safety information ........... 63
Warning lamp ................................. 207
ETS/4ETS (Electronic Traction
System) ................................................ 63
Exhaust check ................................... 151
Exhaust tail pipe (cleaning
instructions) ...................................... 247
Exterior lighting
see Lights
Exterior mirrors
Adjusting ....................................... 100
Dipping (automatic) ....................... 101
Folding in/out (automatically) ....... 101
Folding in/out (electrically) ........... 100
Folding in when locking (on-board
computer) ...................................... 182
Out of position ............................... 101
Setting ........................................... 100
Storing settings (memory
function) ........................................ 102
Storing the parking position .......... 101
Exterior view ........................................ 24
F
First-aid kit ......................................... 253
Flat tire
Changing a wheel/mounting the
spare wheel ................................... 255
MOExtended run-flat system ......... 259
Preparing the vehicle ..................... 254
Raising the vehicle ......................... 256
Floormat ............................................. 236
Front fog lamp (display message) ... 193 Fuel
Additives ........................................ 308
Notes ............................................. 306
Premium-grade unleaded gasoline . 306
Refueling ........................................ 145
Specifications ................................ 307
Troubleshooting ............................. 148
Fuel consumption
Current (on-board computer) ......... 170
Notes ............................................. 150
Fuel filler cap (display message) ..... 197
Fuel filler flap
Emergency release ........................ 146
Opening/closing ............................ 146
Fuel level
Calling up the range (on-board
computer) ...................................... 170
Fuses
Dashboard fuse box ....................... 267
Fuse allocation chart ..................... 267
Index
9
Fuse box in the engine
compartment ................................. 267
Fuse box in the trunk ..................... 268
Notes ............................................. 266
G
Garage door opener
Clearing the memory ..................... 235
Notes ............................................. 232
Opening/closing the garage door .. 234 Programming the remote control ... 232
Gear indicator (on-board
computer) .......................................... 171
Gear lever ........................................... 137
Gear or selector lever (cleaning
guidelines) ......................................... 248
Genuine Mercedes-Benz parts ......... 302
Genuine wood trim and trim strips
(cleaning instructions) ...................... 248
Glove box ........................................... 216
H
Headlamp cleaning system .............. 109
Adding washer fluid ....................... 241
Notes ............................................. 310
Headlamp mode (daytime driving)
see Daytime running lamps
Headlamps
Cleaning ......................................... 246
Misting up ...................................... 110
Head restraints
Adjusting (electrically) ..................... 96
Adjusting (manually) ........................ 95
Adjusting (rear) ................................ 96
Installing/removing (rear) ................ 96
see NECK-PRO head restraints (except AMG vehicles)
Heating
see Climate control
High beam flasher ............................. 109
Hill start assist .................................. 135
Hood
Closing ........................................... 239
Display message ............................ 200
Opening ......................................... 238
Hydroplaning ..................................... 154
I
Immobilizer .......................................... 66
Instrument cluster
Overview .......................................... 26
Submenu (on-board computer) ...... 178
Warning and indicator lamps ........... 27
Instrument cluster lighting ................ 26
Instrument lighting
see Instrument cluster lighting
Interior lighting
Automatic control .......................... 111
Delayed switch-off (on-board
computer) ...................................... 180
Emergency lighting ........................ 111
Manual control ............................... 111
Reading lamp ................................. 110
J
Jack
Storage location ............................ 253
Using ............................................. 256
Jump-starting ..................................... 262
K
KEYLESS-GO
Button ............................................ 132
Convenience closing feature ............ 85
Display message ............................ 202
Locking ............................................ 71
Starting the engine ........................ 133
Unlocking ......................................... 71
Key positions
KEYLESS-GO .................................. 132
SmartKey ....................................... 131
Kickdown ................................... 140, 143
Knee bag .............................................. 38
L
LATCH-type (ISOFIX) child seat
anchors ................................................ 58
License plate lamp (display
message) ............................................ 193
10
Index
Lights
Activating/deactivating the
interior lighting delayed switch-off
(on-board computer) ...................... 180
Active light function ....................... 109
Automatic headlamp mode ............ 107
Cornering light function ................. 110
Daytime running lamps .................. 107
Driving abroad ............................... 106
Fog lamps ...................................... 108
Hazard warning lamps ................... 109
High-beam headlamps ................... 108
Light switch ................................... 106
Low-beam headlamps .................... 107
Rear fog lamp ................................ 108
Switching the daytime driving
lights on/off (on-board computer) . 180
Switching the exterior lighting
delayed switch-off on/off (on-
board computer) ............................ 180
Switching the surround lighting
on/off (on-board computer) .......... 180
Light sensor (display message) ....... 194
Loading guidelines ............................ 216
Locking
Automatic ........................................ 78
Emergency locking ........................... 79
From inside the vehicle (central
locking button) ................................. 78
Locking verification signal (on-
board computer) ............................... 181
Low-beam headlamp (display
message) ............................................ 191
Luggage net ....................................... 217
Lumbar support ................................... 97
M
M+S tires ............................................ 154
Main-beam headlamps (display
message) ............................................ 192
Malfunction message
see Display messages
Malfunctions relevant to safety
Reporting ......................................... 21
Manual drive program ...................... 142
Manual transmission
Gear lever ...................................... 137
Pulling away ................................... 134
Shift recommendation ................... 138
Starting .......................................... 133
Matte finish (cleaning
instructions) ...................................... 245
mbrace
Call priority .................................... 230
Display message ............................ 185
Downloading destinations
(COMAND) ..................................... 230
Emergency call .............................. 227
Important safety notes .................. 226
Locating a stolen vehicle ............... 231
MB info call button ........................ 229
Remote vehicle locking .................. 231
Roadside Assistance button .......... 229
Self-test ......................................... 227
System .......................................... 227
Vehicle remote unlocking .............. 231
Mechanical key
Function/notes ................................ 73
Memory card (on-board computer) . 175
Memory function ............................... 102
Menu (on-board computer)
AMG ............................................... 171
Assistance ..................................... 178
Audio ............................................. 175
DVD ............................................... 176
Navigation ..................................... 174
Overview of menus ........................ 169
Service ........................................... 178
Settings ......................................... 178
Telephone ...................................... 176
Trip ................................................ 170
Message memory .............................. 183
Messages
see Display messages
Mirrors
Sun visor ........................................ 222
see Exterior mirrors or Rear-view mirror
MOExtended run-flat system ........... 259
MP3
Operating (on-board computer) ..... 175
see separate operating instructions
Multifunction display ........................ 168
Index
11
Multifunction steering wheel
Operating the on-board computer . 167
Overview .......................................... 28
N
Navigation
On-board computer ....................... 174
see separate operating instructions
NECK-PRO head restraints (except AMG vehicles)
Operation ......................................... 49
Resetting triggered .......................... 50
Notes on breaking-in a new
vehicle ................................................ 130
O
Occupant Classification System (OCS)
Faults ............................................... 45
Operation ......................................... 41
System self-test ............................... 44
Occupant safety
Children in the vehicle ..................... 55
System overview .............................. 34
Octane number (fuel) ........................ 307
Odometer ........................................... 170
Off-road
4MATIC .......................................... 159
Oil
see Engine oil
On-board computer
AMG menu ..................................... 171
Assistance menu ........................... 178
Audio menu ................................... 175
Convenience submenu .................. 181
Display messages .......................... 183
Factory settings ............................. 182
Important safety notes .................. 166
Instrument cluster submenu .......... 178
Lighting submenu .......................... 180
Message memory .......................... 183
Navigation menu ............................ 174
Operating video DVD ..................... 176
Operation ....................................... 167
Overview of menus ........................ 169
Service menu ................................. 178
Settings menu ............................... 178
Standard display submenu ............ 170
Telephone menu ............................ 176
Time/Date submenu ..................... 179
Trip menu ...................................... 170
Vehicle submenu ........................... 181
Opening and closing the side trim
panels ................................................. 114
Operating system
see On-board computer
Outside temperature
Display ........................................... 167
Overhead control panel
Overview .......................................... 30
Override feature
Rear side windows ........................... 60
P
Paint code number ............................ 303
Paintwork (cleaning instructions) ... 245
Panic alarm .......................................... 61
Panorama roof with power tilt/ sliding panel
Opening/closing .............................. 89
Resetting ......................................... 90
Parking ............................................... 148
Parking aid
PARKTRONIC ................................. 159
Rear view camera .......................... 162
Parking brake .................................... 149
Parking lamp (display message) ...... 193
Parking lock
Releasing manually (automatic
transmission) ................................. 144
Parking position
Exterior mirror on the front-
passenger side ............................... 101
PARKTRONIC
Activating/deactivating ................. 161
Function/notes ............................. 159
Malfunction .................................... 162
Problem ......................................... 162
Range of the sensors ..................... 159
Warning display ............................. 160
PASSENGER AIRBAG OFF indicator
lamp (only Canada) ............................. 46
12
Index
PASSENGER AIRBAG OFF indicator
lamp (only USA) ................................... 41
Pedals ................................................. 151
Permanent display (on-board
computer) .......................................... 179
Permanent four-wheel drive
see 4MATIC
Plastic trim (cleaning instructions) . 247
Power washers .................................. 244
Power windows
see Side windows
Product information ............................ 18
Program selector button .................. 140
Pulling away
Automatic transmission ................. 134
Manual transmission ...................... 134
R
RACETIMER (on-board computer) .... 172
Radio
Changing stations (on-board
computer) ...................................... 175
see separate operating instructions
Range (on-board computer) ............. 170
Rear compartment
Setting the airflow ......................... 124
Setting the air vents ...................... 127
Rear fog lamp (display message) ..... 193
Rear seat backrest
Display message ............................ 201
Folding forwards/back .................. 218
Rear seat backrest (display
message) ............................................ 201
Rear view camera
Function/notes ............................. 162
Rear view camera (cleaning
instructions) ...................................... 247
Rear-view mirror
Anti-glare (manual) .......................... 99
Dipping (automatic) ....................... 101
Rear window blind ............................ 222
Rear window heating
Malfunction .................................... 125
Switching on/off ........................... 125
Refueling ............................................ 145
Remote control
Programming (garage door
opener) .......................................... 232
Reporting
Malfunctions relevant to safety ........ 21
Reserve fuel
Display message ............................ 197
Warning lamp ................................. 210
Restraint systems
see SRS
Reverse gear
Engaging (manual transmission) .... 137
Reversing lamp (display message) .. 193
Roadside Assistance (breakdown) .... 19
Roller blind
see Roller sunblind
Roller sunblind
Opening/closing .............................. 89
Panorama roof with power tilt/
sliding panel ..................................... 89
Rear side windows ......................... 222
Rear window .................................. 222
Roof carrier ........................................ 220
Roof lining and carpets (cleaning
guidelines) ......................................... 249
Route
see Route guidance (on-board computer)
Route guidance (on-board
computer) .......................................... 174
S
Safety
Children in the vehicle ..................... 55
Child restraint systems .................... 56
Occupant Classification System
(OCS) ............................................... 41
Overview of occupant safety
systems ........................................... 34
Safety systems
see Driving safety systems
Seat backrest
Adaptive ........................................... 97
Seat belts
Adjusting the height ......................... 53
Belt force limiters ............................ 54
Cleaning ......................................... 249
Index
13
Correct usage .................................. 51
Emergency Tensioning Devices ........ 54
Fastening ......................................... 52
Important safety guidelines ............. 50
Releasing ......................................... 53
Safety guidelines ............................. 35
Special seat belt retractor ............... 58
Warning lamp ................................. 204
Warning lamp (function) ................... 54
Seat heating
Indicator lamp (Malfunction) ............ 98
Seats
Adaptive seat backrests (AMG
vehicles) .......................................... 97
Adjusting (electrically) ..................... 94
Adjusting (manually and
electrically) ...................................... 94
Adjusting the head restraint ............ 95
Adjusting the lumbar support .......... 97
Cleaning the cover ......................... 248
Correct driver's seat position ........... 92
Important safety notes .................... 93
Storing settings (memory
function) ........................................ 102
Switching seat heating on/off ......... 97
Sensors (cleaning instructions) ....... 247
Service indicator
see Service interval display
Service interval display .................... 242
Displaying a service message (on-
board computer) ............................ 243
Service menu (on-board computer) . 178 Service products
Brake fluid ..................................... 309
Capacities ...................................... 305
Coolant (engine) ............................ 310
Engine oil ....................................... 308
Fuel ................................................ 306
Important safety notes .................. 304
Notes ............................................. 304
Refrigerant (air-conditioning
system) .......................................... 309
Washer fluid ................................... 310
Settings
Factory (on-board computer) ......... 182
On-board computer ....................... 178
SETUP (on-board computer) ............. 171
Shift ranges ....................................... 141
Shift recommendation ...................... 138
Side impact air bag ............................. 39
Side marker lamp (display
message) ............................................ 193
Side windows
Convenience closing feature ............ 84
Convenience opening feature .......... 84
Important safety information ........... 83
Opening/closing .............................. 84
Resetting ......................................... 85
Troubleshooting ............................... 86
Sliding sunroof
Important safety information ........... 86
Troubleshooting ............................... 90
see Panorama roof with power tilt/sliding panel see Tilt/sliding sunroof
SmartKey
Changing the battery ....................... 74
Changing the programming ............. 73
Checking the battery ................. 70, 74
Convenience closing feature ............ 84
Convenience opening feature .......... 84
Display message ............................ 201
Important safety notes .................... 70
Malfunction ...................................... 76
Starting the engine ........................ 133
Snow chains ...................................... 154
Socket ................................................ 224
Dashboard ..................................... 224
Rear compartment ......................... 225
SOS
see mbrace
Spare wheel
Notes/data .................................... 298
Storage location ............................ 254
see Emergency spare wheel
Speedometer
Activating/deactivating additional speedometer (on-
board computer) ............................ 179
Additional speedometer (on-
board computer) ............................ 171
Segments ...................................... 167
Setting the unit (on-board
computer) ...................................... 178
14
Index
SPORT handling mode
Activating/deactivating (AMG
vehicles) .......................................... 64
Warning lamp ................................. 208
SRS (Supplemental Restraint System)
Display message ............................ 185
Introduction ..................................... 34
Warning lamp ................................. 209
Warning lamp (function) ................... 34
Standard display (on-board
computer) .......................................... 170
Starting the engine
Important safety notes .................. 133
Station
see Radio
Steering (display message) .............. 201
Steering wheel
Adjusting (electrically) ..................... 98
Adjusting (manually) ........................ 98
Buttons (on-board computer) ......... 167
Cleaning ......................................... 248
Important safety notes .................... 98
Memory function (storing
settings) ........................................... 98
Storing settings (memory
function) ........................................ 102
Steering wheel paddle shifters ........ 141
Stowage compartments
Armrest (under) ............................. 217
Glove box ....................................... 216
Stowage space
Cup holders ................................... 220
Important safety information ......... 216
Stowage well
Trunk floor (under) ......................... 219
Submenu (on-board computer)
Convenience .................................. 181
Factory setting ............................... 182
Instrument cluster ......................... 178
Lights ............................................. 180
Standard display ............................ 170
Time/Date ..................................... 179
Vehicle ........................................... 181
Summer opening
see Convenience opening feature
Sun visor ............................................ 221
Supplemental Restraint System
see SRS
Surround lighting (on-board
computer) .......................................... 180
Switching off the alarm (ATA) ............ 67
T
Tachometer ........................................ 167
Tailgate
Display message (12-button
multifunction steering wheel) ........ 200
Tail lamps (Display message) ........... 192
Tank content
Fuel gauge ....................................... 26
Technical data ................................... 302
C 250 ............................................. 311
C 250 4MATIC ............................... 311
C 300 ............................................. 311
C 300 4MATIC ............................... 312
C 350 .................................... 312, 313
C 350 4MATIC ............................... 312
Tires/wheels ................................. 293
TELEAID
Call priority .................................... 230
Display message ............................ 185
Downloading destinations
(COMAND) ..................................... 230
Emergency call .............................. 227
Important safety notes .................. 226
Locating a stolen vehicle ............... 231
MB info call button ........................ 229
Remote vehicle locking .................. 231
Roadside Assistance button .......... 229
Self-test ......................................... 227
System .......................................... 227
Vehicle remote unlocking .............. 231
Telephone
Accepting a call ............................. 176
Display message ............................ 201
Menu (on-board computer) ............ 176
Number from the phone book ........ 177
Redialing ........................................ 177
Rejecting/ending a call ................. 177
Telephone compartment .................. 217
Temperature
Coolant .......................................... 166
Coolant (on-board computer) ......... 171
Index
15
Engine oil (on-board computer) ...... 171
Outside temperature ...................... 167
Setting ........................................... 123
Theft deterrent locking system
Immobilizer ...................................... 66
Through-loading feature ................... 218
Tilt/sliding sunroof
Opening/closing .............................. 88
Resetting ......................................... 88
Time (on-board computer) ................ 179
Timer (on-board computer) .............. 172
Tire pressure
Calling up (on-board computer) ..... 277
Checking manually ........................ 275
Display message ............................ 197
Maximum ....................................... 280
Notes ............................................. 273
Pressure loss warning .................... 275
Recommended ............................... 272
Tire pressure monitoring system
Function/notes ............................. 277
Restarting ...................................... 279
Warning lamp ................................. 212
Tires
Aspect ratio (definition) ................. 292
Average weight of the vehicle
occupants (definition) .................... 290
Bar (definition) ............................... 290
Characteristics .............................. 290
Checking ........................................ 271
Cleaning ......................................... 272
Definition of terms ......................... 290
Direction of rotation ...................... 284
Distribution of the vehicle
occupants (definition) .................... 293
DOT, Tire Identification Number
(TIN) ............................................... 289
DOT (Department of
Transportation) (definition) ............ 290
Flat tire .......................................... 254
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 291
Guidelines to be observed ............. 271
GVW (Gross Vehicle Weight)
(definition) ..................................... 291
GVWR (Gross Vehicle Weight
Rating) (definition) ......................... 291
Increased vehicle weight due to
optional equipment (definition) ...... 291
Kilopascal (kPa) (definition) ........... 291
Labeling (overview) ........................ 286
Load bearing index (definition) ...... 292
Load index ..................................... 289
Load index (definition) ................... 291
Maximum loaded vehicle weight
(definition) ..................................... 291
Maximum load on a tire
(definition) ..................................... 292
Maximum permissible tire
pressure (definition) ....................... 292
Maximum tire load ......................... 284
Maximum tire load (definition) ....... 291
Optional equipment weight
(definition) ..................................... 292
PSI (pounds per square inch)
(definition) ..................................... 292
Replacing ....................................... 286
Service life ..................................... 271
Sidewall (definition) ....................... 292
Speed index (definition) ................. 291
Storing ........................................... 272
Structure and characteristics
(definition) ..................................... 290
Temperature .................................. 285
TIN (Tire Identification Number)
(definition) ..................................... 292
Tire bead (definition) ...................... 292
Tire pressure (definition) ................ 292
Tire pressures (recommended) ...... 290
Tire size (data) ............................... 293
Tire size designation, load-bearing
capacity, speed index .................... 287
Tire tread ....................................... 271
Tire tread (definition) ..................... 292
Total load limit (definition) ............. 293
Traction ......................................... 285
Traction (definition) ....................... 292
Tread wear ..................................... 285
Uniform Tire Quality Grading
Standards ...................................... 284
Uniform Tire Quality Grading
Standards (definition) .................... 290
Unladen weight (definition) ............ 291
Wear indicator (definition) ............. 292
Wheel rim (definition) .................... 291
16
Index
Tires and wheels (important safety
information) ....................................... 270
Top Tether ............................................ 59
Towing
Important safety guidelines ........... 264
Installing the towing eye ................ 264
Removing the towing eye ............... 265
Tow-starting
Emergency engine starting ............ 266
Installing the towing eye ................ 266
Removing the towing eye ............... 266
Transfer case ..................................... 144
Transmission position display ......... 138
Transmission positions .................... 139
Trip computer (on-board
computer) .......................................... 170
Trip odometer
Calling up ....................................... 170
Resetting (on-board computer) ...... 171
Trunk
Automatic opening ........................... 81
Emergency release .......................... 82
Important safety guidelines ............. 80
Locking separately ........................... 82
Trunk lid
Display message ............................ 200
Turn signal (display message) ......... 191
Turn signals ....................................... 108
Type plate
see Vehicle identification plate
U
Unlocking
Emergency unlocking ....................... 79
From inside the vehicle (central
unlocking button) ............................. 78
V
Vanity mirror
Sun visor ........................................ 222
Vehicle
Data acquisition ............................... 22
Emergency unlocking ....................... 79
Equipment ....................................... 18
Exterior view .................................... 24
Individual settings (on-board
computer) ...................................... 178
Loading .......................................... 280
Lowering ........................................ 258
Maintenance .................................... 19
Parking up ..................................... 150
Raising ........................................... 256
Reporting problems ......................... 21
Towing away .................................. 264
Tow-starting ................................... 264
Transporting .................................. 266
Vehicle data
see Technical data
Vehicle identification number
see VIN
Vehicle identification plate .............. 303
Vehicle tool kit .................................. 253
Video (DVD) ........................................ 176
Video DVD (on-board computer) ...... 176
VIN ...................................................... 303
W
Warning and indicator lamps
ABS ................................................ 206
Brakes ........................................... 203
Check Engine ................................. 210
Coolant .......................................... 210
ESP® .............................................. 207
ESP® OFF ....................................... 208
Fuel tank ........................................ 210
Overview .......................................... 27
PASSENGER AIRBAG OFF
indicator lamp (only Canada) ........... 46
PASSENGER AIRBAG OFF
indicator lamp (only USA) ................ 41
Reserve fuel ................................... 210
Seat belt ........................................ 204
SPORT handling mode ................... 208
SRS ................................................ 209
Tire pressure monitor .................... 212
Warranty ............................................ 302
Wheel bolt tightening torque ........... 258
Wheel chock ...................................... 255
Wheels
Changing/replacing ....................... 286
Changing a wheel .......................... 255
Checking ........................................ 271
Cleaning ......................................... 245
Guidelines to be observed ............. 271
Mounting a wheel .......................... 258
Removing a wheel .......................... 257
Tightening torque ........................... 258
Wheel size/tire size ....................... 293
Window curtain air bag
Display message ............................ 186
Operation ......................................... 40
Windows
see Side windows
Windows (cleaning instructions) ..... 246
Windshield
Defrosting ...................................... 124
Windshield washer fluid (display
message) ............................................ 201
Windshield washer system
Adding washer fluid ....................... 241
Notes ............................................. 310
Windshield wipers
Important safety notes .................. 115
Replacing the wiper blades .... 116, 117
Switching on/off ........................... 116
Troubleshooting ............................. 117
Winter operation ............................... 155
Winter tires
M+S tires ....................................... 154
Wiper blades
Cleaning ......................................... 246
Index
17

Introduction

18

Product information

We recommend using genuine Mercedes­Benz parts as well as conversion parts and accessories explicitly approved by us for your vehicle model.
We have tested these parts to determine their reliability, safety and special suitability for Mercedes-Benz vehicles. Despite ongoing market research, Mercedes-Benz is unable to assess other parts. We cannot therefore be held responsible for them, even if in individual cases an official approval or authorization by governmental or other agencies should exist. The use of non-approved parts could affect your vehicle's operating safety. Mercedes­Benz therefore recommends that you use genuine Mercedes-Benz parts, conversion parts and accessories that have been approved for the type of vehicle. Genuine Mercedes-Benz parts, approved conversion parts and accessories are available from any authorized Mercedes-Benz Center. In addition, you will receive advice about permissible technical modifications, and the parts will be professionally installed.

Operator's Manual

Notes on the Operator's Manual

This Operator's Manual contains a great deal of helpful information. We urge you to read it carefully and familiarize yourself with the vehicle before driving.
For your own safety and longer service life of the vehicle, we urge you to follow the instructions and warnings contained in this Operator's Manual. Ignoring them could result in damage to the vehicle or personal injury to you or others. Vehicle damage caused by failure to follow instructions is not covered by the Mercedes-Benz Limited Warranty.

Vehicle equipment

This manual describes all the standard and optional equipment of your vehicle available at the time of publication of the Operator's Manual. Country-specific differences are possible. Note that your vehicle may not be equipped with all functions described. This also refers to safety-related systems and functions. The equipment in your vehicle may therefore differ from that shown in the descriptions and illustrations. All the systems found in your vehicle are listed in the original purchase agreement of your vehicle. Should you have any questions concerning equipment and operation, please consult an authorized Mercedes-Benz Center.
The Operating Instructions and the Maintenance Booklet are important documents and should be kept in the vehicle.

Service and vehicle operation

Service and literature

The Service and Warranty Information booklet contains detailed information about the warranties covering your vehicle. Your authorized Mercedes-Benz Center will replace and repair any factory-fitted parts based on the terms and conditions of the following warranties:
R
New Vehicle Limited Warranty
R
Emission System Warranty
R
Emission Performance Warranty
R
California, Connecticut, Maine, Massachusetts, New York, Pennsylvania, Rhode Island and Vermont
R
State Warranty Enforcement Laws (Lemon Laws)
Introduction
19

Information for customers in California

Under California law you may be entitled to a replacement of your vehicle or a refund of the purchase price or lease price, if after a reasonable number of repair attempts Mercedes-Benz USA, LLC and/or its authorized repair or service facilities fail to fix one or more substantial defects or malfunctions in the vehicle that are covered by its express warranty. During the period of 18 months from original delivery of the vehicle or the accumulation of 18 000 miles (approximately 29 000 km) on the odometer of the vehicle, whichever occurs first, a reasonable number of repair attempts is presumed for a retail buyer or lessee if one or more of the following occurs:
(1) the same substantial defect or
malfunction results in a condition that is likely to cause death or serious bodily injury if the vehicle is driven, that defect or malfunction has been subject to repair two or more times, and you have directly notified Mercedes-Benz USA, LLC in writing of the need for its repair.
(2) the same substantial defect or
malfunction of a less serious nature than category (1) has been subject to repair four or more times and you have directly notified Mercedes-Benz in writing of the need for its repair.
(3) the vehicle is out of service by reason of
repair of the same or different substantial defects or malfunctions for a cumulative total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350

Maintenance

The Service and Warranty Information Booklet describes all necessary maintenance work that should be performed at regular intervals.
Always have the Service and Warranty Information Booklet with you when you bring the vehicle to an authorized Mercedes-Benz Center. The service advisor will record each service in the Service and Warranty Information Booklet for you.

Breakdown assistance

The Mercedes-Benz Roadside Assistance Program provides factory-trained technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance number will be answered by Mercedes-Benz Customer Assistance Representatives 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372) (USA)
1-800-387-0100 (Canada)
For additional information refer to the Mercedes-Benz Roadside Assistance Program brochure (in the USA) or the Roadside Assistance section of the Service and Warranty Information Booklet (in Canada) You will find both in your vehicle literature portfolio.

Change of address or ownership

In the event of a change of address, be sure to send in the "Change of Address Notice" found in the Service and Warranty Information Booklet, or simply call the Mercedes-Benz Customer Assistance Center (in the USA) at 1-800-FOR-MERCedes (1-800-367-6372) or Customer Service (in Canada) at 1-800-387-0100. This will assist us in contacting you in a timely manner should the need arise.
Introduction
20
If you sell your Mercedes, please leave all literature with the vehicle to make it available to the next operator.
If you bought this vehicle used, be sure to send in the "Notice of Purchase of Used Car" found in the Service and Warranty Information Booklet, or call the Mercedes­Benz Customer Assistance Center (in the USA) at 1-800-FOR-MERCedes (1-800-367-6372) or Customer Service (in Canada) at 1-800-387-0100.

Vehicle operation outside the USA and Canada

If you plan to operate your vehicle in foreign countries, please be aware that:
R
Service facilities or replacement parts may not be readily available.
R
Unleaded gasoline for vehicles with catalytic converters may not be available. The use of leaded fuels can damage the catalytic converter.
R
Gasoline may have a considerably lower octane rating. Improper fuel can cause engine damage.
Certain Mercedes-Benz models are available for delivery in Europe under our European Delivery Program. For details, consult an authorized Mercedes-Benz Center or write to one of the following addresses:
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

Operating safety

Safety notes

Warning
G
Work improperly carried out on electronic components and associated software could cause them to cease functioning. Because the vehicle's electronic components are interconnected, any modifications made may produce an undesired effect on other systems. Electronic malfunctions could seriously impair the operating safety of your vehicle.
Contact an authorized Mercedes-Benz Center for repairs or modifications to electronic components.
Other improper work or modifications on the vehicle could also have a negative impact on the operating safety of the vehicle.
Some safety systems only function when the engine is running. You should therefore never turn off the engine while driving.
Warning
G
Heavy blows against the vehicle underbody or tires/wheels may cause serious damage and impair the operating safety of your vehicle. Such blows can be caused, for example, by running over an obstacle, road debris or a pothole. If you feel a sudden significant vibration or ride disturbance, or you suspect that damage to your vehicle has occurred:
R
turn on your hazard warning flashers.
R
slow down carefully.
R
drive with caution to an area which is a safe distance from the road.
Inspect the vehicle underbody and tires/ wheels for possible damage. If the vehicle appears unsafe, have it towed to the nearest authorized Mercedes-Benz Center or other qualified maintenance or repair facility for further inspection or repairs.
Introduction
21
Proper use of the vehicle
To ensure proper use of the vehicle, you must familiarize yourself with the following information and rules:
R
safety notes in this Operator's Manual
R
technical data in this Operator's Manual
R
traffic rules and regulations
R
laws and safety standards pertaining to motor vehicles
Warning!
G
Various warning labels are attached to your vehicle. These warning labels are intended to make you and others aware of various risks. Do not remove any of these warning labels unless explicitly instructed to do so by information on the label itself.
Removing warning labels may cause you and others to be unaware of certain risks which may result in an accident and/or personal injury.

Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem with the Mercedes-Benz Center again or, if necessary, contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

Reporting malfunctions relevant to safety

For the USA only:
The following text is reproduced as required of all manufacturers according to Title 49, Code of U.S. Federal Regulations, Part 575 pursuant to the National Traffic and Motor Vehicle Safety Act of 1966.
Reporting safety defects
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to: http://www.safercar.gov; or write to: Administrator, NHTSA Headquarters, 1200 New Jersey Avenue, SE, West Building, Washington, DC 20590.
You can also obtain additional information about vehicle safety from:
http://www.safercar.gov.
Z
Introduction
22

Limited Warranty

!
Follow the instructions in this manual about the proper operation of your vehicle as well as about possible vehicle damage. Damage to your vehicle that arises from culpable contraventions against these instructions are not covered either by Mercedes-Benz Limited Warranty or by the New or Used-Vehicle Warranty of Daimler AG.

Data stored in the vehicle

Information regarding electronic recording devices

(Including California Code Supplement
§ 9951)
Please note that your vehicle is equipped with devices that can record vehicle systems data. If your vehicle is equipped with mbrace2 data is transmitted in the event of an accident.
This information serves, for example, to test vehicle systems after an accident and to continually improve vehicle safety. Daimler AG can access this data and submit it:
R
for safety research or vehicle diagnosis purposes
R
with the consent of the vehicle owner or lessee
R
in response to an official request by law enforcement or other government agency
R
for use in arbitration of disputes that involve Daimler AG, its subsidiaries or its sales and service organizations
R
as otherwise required or permitted by law
Please observe the mbrace2 order agreement regarding further details on data that this system records and transmits.
2
The system is called TELEAID in Canada.
Exterior view ....................................... 24
Cockpit ................................................. 25
Instrument cluster .............................. 26
Multifunction steering wheel ............. 28
Center console .................................... 29
Overhead control panel ...................... 30
Door control panel .............................. 31
23
At a glance

Exterior view

24
Exterior view

At a glance

Function Page
:
Trunk lid
Vehicle tool kit 253
;
Rear window heating 125
=
Lights 111
?
Fuel filler flap 145
A
Defrosting the windshield 124
Cleaning the windows 246
B
Sliding sunroof
86
Function Page
C
Exterior mirrors 100
D
Windshield wipers 115
E
Opening the hood 238
Engine oil 239
Coolant 240
F
Towing away 264
G
Tires and wheels 270
Flat tire 254

Cockpit

Cockpit
25
At a glance
Function Page
:
Steering wheel paddle shifters 141
;
Cruise control lever 156
=
Instrument cluster 26
?
Horn
A
PARKTRONIC warning display (Canada only) 159
B
Overhead control panel 30
C
Operates the automatic climate control system 120
D
Ignition lock 131
Start/Stop button
132
Function Page
E
Adjusts the steering wheel manually 98
F
Adjusts the steering wheel electrically 98
G
Combination switch 108
H
Parking brake 148
I
On-board diagnostics socket
J
Opens the hood 238
K
Releases the parking brake 148
L
Light switch 106

Instrument cluster

26
Instrument cluster

Overview

At a glance
Function Page
:
Fuel gauge
;
Coolant temperature gauge 166
=
Speedometer 167
?
Segments 167
A
Multifunction display 168
B
Tachometer 167
C
Outside temperature
D
Outside temperature 167
Additional speedometer
3
Vehicles with automatic transmission.
Function Page
E
Gear indicator and drive program display
F
Clock 179
G
Brightness control knob for
3
139
the instrument cluster lighting: turn clockwise or anti-clockwise
3
167
3
179

Warning and indicator lamps

Instrument cluster
27
At a glance
Function Page
:
High beam 108
;
ESP® OFF 207
=
Low beam 107
?
Turn signal 108
A
B
C
D
E
®
ESP
Turn signal 108
SPORT handling mode in AMG vehicles 208
Tire pressure monitor 212
SRS
207
209
Function Page
F
ABS 206
G
Seat belt 204
H
Fog lamp 108
I
Rear fog lamp 108
J
Coolant 210
K
Brakes (USA only) 203
L
Brakes (Canada only) 203
M
Check Engine 210
N
Reserve fuel 210

Multifunction steering wheel

28
Multifunction steering wheel
At a glance
Function Page
:
Multifunction display 168
;
COMAND/audio system; see the separate operating instructions
=
~6
Makes/accepts or rejects/ ends a call 176
WX
Adjusts the volume or operates the RACETIMER in AMG vehicles 172
8
Mute
?
?
Activates voice control; see the separate operating instructions
Function Page
A
%
Back or deactivates voice control
B
=;
Selects a menu 169
9:
Selects the submenu or scrolls through lists 169
a
Confirms selections and hides display messages
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