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Sprinter 2016
Owner's Manual
290 pgs6.76 Mb0

Mercedes Sprinter 2016 Owner's Manual

É9065844908GËÍ
9065844908
Sprinter
Operator's Manual
Order no. 6462 7546 13 Part no. 906 584 49 08 Edition 07-15 MB
Sprinter
Symbols
WARNING
G
Warning notes make you aware of dangers which could pose a threat to your health or life, or to the health and life of others.
Environmental note
H
Environmental notes provide you with infor­mation on environmentally aware actions or disposal.
Notes on material damage alert you to dan-
!
gers that could lead to damage to your vehi­cle.
These symbols indicate useful instructions
i
or further information that could be helpful to you.
X
X
(Y page)
YY
Display
This symbol designates an instruc­tion you must follow.
Several consecutive symbols indi­cate an instruction with several steps.
This symbol tells you where you can find further information on a topic.
This symbol indicates a warning or an instruction that is continued on the next page.
This text indicates a message on the display.
Registered trademarks
Mercedes-Benz Canada, Inc. 98 Vanderhoof Avenue Toronto, ON M4G 4C9 www.mercedes-benz.ca Customer Relations Department: 1-800-387-0100
Mercedes-Benz USA, LLC and Mercedes-Benz Canada Inc. are Daimler companies.
Canada only: "Authorized Sprinter Dealer" is defined as an authorized Mercedes-Benz Sprinter Dealer.
Publication details
Internet
http://www.mercedes-benz.com http://www.mbusa.com (USA only) http://www.mercedes-benz.ca (Canada only)
Editorial office
You are welcome to forward any queries or sug­gestions you may have regarding this Operator's Manual to the technical documentation team at the address on the inside of the front cover.
©
Mercedes-Benz USA, LLC
©
Mercedes-Benz Canada, Inc.
Mercedes-Benz USA, LLC and Mercedes-Benz Canada Inc. are Daimler companies.
Not to be reprinted, translated, or otherwise reproduced, in whole or in part, without written permission.
Vehicle manufacturer
Daimler AG Mercedesstraße 137 70327 Stuttgart Germany
ESP®is a registered trademark of Daimler AG.
Vehicle distributor
Mercedes-Benz USA, LLC One Mercedes Drive Montvale, NJ 07645-0350 www.mbusa.com www.mbsprinterusa.com Customer Assistance Center: 1-877-762-8267
As at 05.03.2015
Welcome to the world of Mercedes-Benz
Before you first drive off, read the Operator's Manual carefully and familiarize yourself with your vehicle. Please adhere to the information and warning notes in this Operator's Manual for your own safety and to ensure a longer operat­ing duration of the vehicle. Failure to observe the instructions may lead to damage to the vehi­cle or personal injury.
Vehicle damage caused by a failure to observe the instructions is not covered by the New Vehi­cle Limited Warranty.
The equipment or model designation of your vehicle may differ according to:
R
model
R
order
R
country specification
R
availability
The illustrations in this Operator's Manual show a left-hand-drive vehicle. The location of vehicle parts and controls for right-hand drive vehicles differ accordingly.
Mercedes-Benz is constantly updating its vehi­cles to the state of the art.
Mercedes-Benz reserves the right to introduce changes in:
R
design
R
equipment
R
technology
Therefore, the descriptions provided may occa­sionally differ from your own vehicle.
The following are integral parts of the vehicle:
R
Operator's Manual
R
Maintenance or Service Booklet
R
Service and warranty information
R
Equipment-dependent operating instructions
Keep these documents in the vehicle at all times. Should you sell the vehicle, always pass the documents on to the new owner.
We wish you pleasant motoring at all times.
9065844908
É9065844908GËÍ
2
Contents
Index ....................................................... 3
Introduction ......................................... 22
At a glance ........................................... 31
Safety ................................................... 39
Opening and closing ........................... 59
Seats, steering wheel and mirrors .... 72
Lights and windshield wipers ............ 79
Climate control .................................... 97
Driving and parking .......................... 118
On-board computer and displays .... 161
Stowing and features ....................... 204
Transporting loads ............................ 212
Maintenance and care ...................... 218
Roadside Assistance ........................ 240
Wheels and tires ............................... 247
Technical data ................................... 275
Index
3
1, 2, 3 ...
4ETS (Electronic Traction System) .... 55
12 V socket ........................................ 210
A
ABS (Anti-lock Braking System)
Display message ............................ 181
Function/notes ................................ 53
Important safety notes .................... 53
Indicator lamp ................................ 195
Access step in the bumper
Cleaning .........................................237
Activating/deactivating cooling
with air dehumidification ................. 102
Activating/deactivating the roof
ventilator ...........................................117
Adaptive Brake Assist
Function/notes .............................143
ADAPTIVE ESP
see ESP®(Electronic Stability Program)
Add-on equipment ............................... 27
Additional indicators
Replacing bulbs ............................... 88
Replacing bulbs (roof) ......................91
Additives
Diesel ............................................ 279
Engine oil .......................................281
Adjusting the headlamp range ........... 81
ADR (working speed governor) ........154
Air bags
Deployment ..................................... 45
Front air bag (driver, front
passenger) ....................................... 44
Important safety notes .................... 43
Introduction ..................................... 43
Side impact air bag .......................... 45
Window curtain air bag .................... 45
Air filter
Indicator lamp ................................ 201
Air pressure
see Tire pressure
Air vents
Adjusting for the passenger com-
partment ........................................ 106
Adjusting on the roof ..................... 106
Importa
®
nt sa
fety notes .................. 105
Setting the center air vents ........... 105
Setting the side air vents ...............106
Air-conditioning system
Refrigerant ..................................... 284
see Climate control
Air-recirculation mode
Important safety notes .................. 104
Switching on/off ........................... 104
Alarm system
see ATA (Anti-Theft Alarm system)
All-wheel drive
Engaging/disengaging ................... 148
Important safety notes .................. 147
LOW RANGE transmission ratio ..... 148
Anti-lock Braking System
see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Anti-theft system
Interior motion sensor ..................... 57
Armrests .............................................. 76
Ashtray ............................................... 209
ASR (acceleration skid control)
Activating/deactivating ................... 53
Display message ............................ 182
Function/notes ................................ 53
Important safety notes .................... 53
Indicator lamp ................................ 195
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 56
Switching off the alarm .................... 56
Authorized workshop
see Qualified specialist workshop
Automatic car wash (care) ...............233
Automatic climate control
see Climate control
Automatic headlamp mode ................ 80
Automatic locking ............................... 64
Automatic transmission
Accelerator pedal position ............. 126
Changing gear ............................... 125
Changing gear yourself .................. 125
Driving tips .................................... 126
Emergency running mode .............. 127
Important safety notes .................. 124
Kickdown ....................................... 126
Maneuvering .................................. 126
Index
4
Overview ........................................124
Problem (malfunction) ................... 127
Releasing the parking lock man-
ually ............................................... 127
Selector lever ................................ 124
Selector lever positions ................. 124
Shift ranges ................................... 125
Starting the engine ........................ 120
Touchshift ...................................... 125
Trailer towing ................................. 126
Transmission oil change ................ 282
Automatic transmission emer-
gency mode ....................................... 127
AUX port ............................................. 211
Auxiliary heater
see Auxiliary warm-air heater see Hot-water auxiliary heater
Auxiliary heating
Activating/deactivating heater
booster mode ................................ 111
Adjusting ....................................... 173
Conditions for switching on ........... 108
Heating time .................................. 107
Important safety notes .................. 106
Operating with the button (control
panel) ............................................ 108
Operation with the remote con-
trol ................................................. 109
Operation with the timer ................ 114
Selecting a switch-on time ............. 108
Setting the switch-on time ............. 109
see Auxiliary heating see Auxiliary warm-air heater see Hot-water auxiliary heater
Auxiliary warm-air heater
Problem (malfunction) ................... 117
Axle load, permissible (trailer tow-
ing) ...................................................... 287
B
Backup lamps
Replacing bulbs ............................... 89
Backup lamps (Chassis Cab)
Replacing bulbs ............................... 90
BAS (Brake Assist System)
Display message ............................ 182
Function/notes ................................ 54
Indicator lamp ................................ 195
Basic settings
see Settings
Battery
Isolating switch .............................. 118
Replacing (SmartKey) ......................61
Battery (SmartKey)
Checking .......................................... 61
Important safety notes .................... 61
Replacing ......................................... 61
Battery (vehicle)
Care ............................................... 232
Charge indicator lamp ................... 198
Charging ........................................ 232
Disconnecting and connecting ....... 229
Disconnecting and connecting
(engine compartment) ................... 231
Display message ............................ 192
Important safety notes .................. 227
Installing/removing (engine com-
partment) ....................................... 231
Jump starting ................................. 242
Location ......................................... 228
Removing and installing ................. 230
Removing and installing the floor
covering ......................................... 228
Before driving off
Important safety notes .................. 120
Belt
see Seat belts
Bleeding the fuel system .................. 123
Blind Spot Assist
Activating/deactivating ......... 146, 173
Notes/function .............................. 144
Trailer towing ................................. 146
Bottle holder
see Cup holder
Brake Assist
see BAS (Brake Assist System)
Brake Assist System
see BAS (Brake Assist System)
Brake fluid
Checking the level ......................... 223
Display message ............................ 183
Notes ............................................. 283
Warning lamp ................................. 195
Index
5
Brake force distribution, elec­tronic
see EBD (electronic brake force distribution)
Brake lamps
Replacing bulbs ............................... 89
Brake lamps (Chassis Cab)
Replacing bulbs ............................... 90
Brake linings
Display message ............................ 182
Indicator lamp ................................ 198
Brake pads/linings
New ............................................... 136
Brake system
Malfunction .................................... 182
Warning lamp ................................. 195
Brakes
ABS .................................................. 53
Adaptive Brake Assist .................... 143
Applying the parking brake ............ 131
BAS .................................................. 54
Brake fluid (notes) ......................... 283
Checking brake fluid level .............. 223
Display messages .......................... 182
EBD .................................................. 54
Important safety notes .................. 135
Maintenance .................................. 195
New brake pads/linings ................ 136
Parking brake (notes) ..................... 136
Riding tips ...................................... 135
Breakdown
Fire extinguisher ............................ 242
First-aid kit .................................... 241
Jump-starting ................................. 242
Reflective safety jacket .................. 241
Vehicle tool kit ............................... 240
Warning lamp ................................. 241
Warning triangle ............................ 241
see Flat tire see Towing away
Bulb
see Changing bulbs
Bulb failure indicator .......................... 79
C
California
Important notice for retail cus-
tomers and lessees .......................... 22
Car
see Vehicle
Care
Access step in the bumper ............ 237
Car wash ........................................ 233
Display ........................................... 237
Exterior lights ................................ 236
Interior ........................................... 237
Notes ............................................. 233
Paint .............................................. 235
Plastic trim .................................... 238
Power washer ................................ 234
Rear view camera .......................... 236
Roof lining ...................................... 238
Seat belt ........................................ 238
Seat cover ..................................... 238
Selector lever ................................ 238
Sensors ......................................... 236
Sliding door ................................... 237
Steering wheel ............................... 238
Step (electrical) ............................. 237
Trim pieces .................................... 238
Washing by hand ........................... 234
Washing the engine ....................... 234
Wheels ........................................... 235
Windows ........................................ 235
Wiper blades .................................. 235
Cargo compartment
Activating/deactivating ventila-
tion ................................................ 117
Cargo compartment floor ................... 28
Cargo tie-down points and tie downs
Important safety notes .................. 214
Cargo tie-down rings
Installing ........................................ 216
Permissible tensile load ................. 285
Carrier system
Ladder rack ................................... 217
CD player/CD changer ...................... 168
Cell phone
see Mobile phone
Center console overview .................... 35
Index
6
Central locking
Automatic locking ............................ 64
Important safety notes .................... 64
Locking/unlocking (buttons) ........... 64
Locking/unlocking (SmartKey) ........ 59
Locking/unlocking manually ............ 64
Central locking system
see Central locking
Changing bulbs
Additional indicators (roof) .............. 91
Additional turn signals ..................... 88
Backup lamp (Chassis Cab) ............. 90
Backup lamps .................................. 89
Bi-Xenon bulbs ................................. 86
Brake lamps ..................................... 89
Brake lamps (Chassis Cab) .............. 90
Cornering lamps .............................. 87
Courtesy lights ................................. 91
Daytime running lamps (halogen
headlamps) ...................................... 87
Display message ............................ 185
Front interior light ............................ 92
High-beam headlamps ..................... 87
Interior light ..................................... 92
Interior lighting ................................ 92
License plate lamp ........................... 90
License plate lamp (Chassis Cab) .... 90
Low-beam headlamps ...................... 87
Overview of lamp types (front
bulbs) ............................................... 86
Overview of lamp types (rear bulbs, Cargo Van/Passenger
Van) ................................................. 89
Overview of lamp types (rear
bulbs, Chassis Cab) ......................... 90
Parking lamps .................................. 87
Perimeter lamp .......................... 90, 91
Rear fog lamp .................................. 89
Rear fog lamp (Chassis Cab) ............ 90
Rear interior light ............................. 92
Standing lamps (rear, Chassis
Cab) ................................................. 90
Standing lamps (rear) ...................... 89
Tail lamps ........................................ 89
Tail lamps (Chassis Cab) .................. 90
Turn signals
urn signals (rear, Chassis Cab) ....... 90
T
Turn signals (rear) ............................ 89
(front) ........................... 88
Warning and indicator lamps ......... 203
see Replacing bulbs
Changing bulbs
see Replacing bulbs
Checklist
Before driving off-road ................... 138
Child
Restraint system .............................. 48
Child seat
Forward-facing restraint system ...... 51
LATCH-type (ISOFIX) child seat
anchors ............................................ 49
On the front-passenger seat ............ 51
Rearward-facing restraint system .... 51
Top Tether ....................................... 50
Child-proof locks
Important safety notes .................... 51
Rear door ......................................... 52
Children
Special seat belt retractor ............... 48
Chock ................................................. 132
Cigarette lighter ................................ 209
Cleaning
Mirror turn signal ........................... 236
Trailer tow hitch ............................. 237
Climate control
Air conditioning in the rear com-
partment ........................................ 101
Air-conditioning system ................... 99
Auxiliary heating ............................ 106
Checking/cleaning the air filter (rear-compartment air condition-
ing) ................................................ 225
Cooling with air dehumidification .. 102
Defrosting the windows ................. 103
Heating ............................................ 98
Heating in the rear compartment ... 100
Important safety notes .................... 97
Operating the cargo compartment
air vents ......................................... 117
Overview of systems ........................ 97
Problem with the rear window
defroster ........................................ 104
Problems with the windshield
heating .......................................... 104
Rear-compartment air condition-
ing ................................................. 101
Rear-compartment heating ............ 100
Reheat function (air dehumidifica-
tion) ...............................................103
Setting the air distribution ............. 102
Setting the air vents ......................105
Setting the airflow ......................... 102
Setting the temperature ................ 102
Switching air-recirculation mode
on/off ............................................ 104
Switching on/off ........................... 101
Switching the rear window
defroster on/off ............................ 104
Switching windshield heating on/
off ..................................................104
Cockpit
Overview .......................................... 31
see Instrument cluster
COLLISION PREVENTION ASSIST
Activating/deactivating the dis-
tance warning function .................. 143
COMAND display
Cleaning ......................................... 237
Combination switch ............................ 81
Communications equipment
Operation ....................................... 211
PND fittings ................................... 211
Ports .............................................. 211
Type approval/frequency .............. 275
Consumption statistics (on-board
computer) .......................................... 174
Control panel
Above the windshield ....................... 36
Center console ................................ 35
Climate control ................................ 35
Driver's door ....................................37
Left and right side of the steering
wheel ............................................... 37
Conversions/equipment .................... 27
Coolant (engine)
Adding ........................................... 223
Checking the level .........................222
Display message ............................ 188
Displaying the temperature (on-
board computer) ............................ 167
Filling capacity ............................... 284
Important safety notes .................. 222
Cooling
see Climate
control
Index
C
ornering lamps
Replacing bulbs ............................... 87
Cornering light function
Function/notes ................................ 82
Courtesy lights
Replacing bulbs ............................... 91
Crosswind driving assistance ............ 55
Cruise control
Activating ....................................... 141
Activation conditions ..................... 140
Cruise control lever ....................... 140
Deactivating ................................... 141
Display message ............................ 190
Driving system ............................... 140
Function/notes .............................140
Important safety notes .................. 140
Problem (malfunction) ................... 142
Resuming the stored speed ........... 141
Setting a speed .............................. 141
Storing and maintaining current
speed ............................................. 141
Cup holder ......................................... 208
Center console .............................. 208
Cup holder
see Cup holders
Cup holders ........................................ 208
Curtains (cleaning instructions) ...... 239
Customer Assistance Center
(CAC) ..................................................... 27
Customer Relations Department ....... 27
D
Dashboard
see Cockpit
Dashboard lighting
see Instrument cluster lighting
Data
see Technical data
Daytime running lamps
Activating/deactivating (vehicles
with steering wheel buttons) ......... 171
Changing bulbs (halogen head-
lamps) .............................................. 87
Switching on/off (switch) ................ 79
Switching on/off (vehicles with-
out steering wheel buttons) ........... 164
7
Index
8
Dealership
see Qualified specialist workshop
Declarations of conformity .................26
DEF (Diesel Exhaust Fluid )
Refilling .......................................... 129
Delayed switch-off ............................ 172
Diagnostics connection
Operating safety and vehicle
approval ........................................... 26
Diesel .................................................. 278
Diesel engine
Preglow indicator lamp .................. 201
Diesel Exhaust Fluid (DEF)
Display messages (vehicles with
steering wheel buttons) .................187
Display messages (vehicles with-
out steering wheel buttons) ........... 178
Indicator lamp ................................ 197
Level indicator ............................... 162
Notes ............................................. 279
Storage .......................................... 280
Tank content .................................. 280
Diesel particle filter
Display message ............................ 187
Indicator lamp ................................ 201
Short-distance driving .................... 134
Digital speedometer
Setting the unit (vehicles with
steering wheel buttons) ................. 169
Display
Display messages .......................... 176
Outside temperature (vehicles
with steering wheel buttons) ......... 167
Outside temperature display (vehicles without steering wheel
buttons) ......................................... 163
Standard display (vehicles with
steering wheel buttons) ................. 167
Standard display (vehicles
t steering wheel buttons) ........... 163
ou see Warning and indicator lamps
Display message (vehicle with steering wheel buttons)
Service interval display .................. 226
Display message (vehicle without steering wheel buttons)
Service interval display .................. 226
with-
Display messages
Calling up the message memory .... 176
Driving systems ............................. 190
Engine ............................................ 187
Important safety notes .................. 176
Lights ............................................. 185
Safety systems .............................. 181
SmartKey ....................................... 193
Tires ............................................... 191
Vehicle ........................................... 192
Distance recorder ............................. 167
see Odometer see Trip odometer
Distance warning function
Activating/deactivating ................. 143
Function/notes ............................. 142
Warning lamp ................................. 143
Door lock
see Central locking
Doors
Central locking/unlocking
(SmartKey) ....................................... 59
Control panel ................................... 37
Display message ............................ 193
Indicator lamp ................................ 203
Drinking and driving ......................... 133
Drinks holder
see Bottle holder
Driver's seat
see Seats
Driver's/front-passenger door
Unlocking ......................................... 65
Driving abroad ................................... 134
Driving off-road
see Off-road driving
Driving on flooded roads .................. 136
Driving on rough terrain
Checklist before driving off-road .... 138
Driving safety systems
4ETS (Electronic Traction Sys-
tem) ................................................. 55
ABS (Anti-lock Braking System) ....... 53
Adaptive Brake Assist .................... 143
ASR (Acceleration Skid Control) ...... 53
BAS (Brake Assist System) .............. 54
Distance warning function ............. 142
EBD (electronic brake force distri-
bution) ............................................. 54
Index
9
ESP®(Electronic Stability Pro-
gram) ............................................... 54
Important safety information ........... 52
Overview .......................................... 52
Driving systems
Blind Spot Assist ............................ 144
Cruise control ................................ 140
Display message ............................ 190
Lane Keeping Assist ...................... 146
PARKTRONIC ................................. 151
Driving tips
Automatic transmission ................. 126
Brakes ........................................... 135
Break-in period .............................. 118
Downhill gradient ........................... 135
Drinking and driving ....................... 133
Driving abroad ............................... 134
Driving in winter ............................. 137
Driving on flooded roads ................ 136
Driving on wet roads ...................... 136
Exhaust check ............................... 134
Fuel ................................................ 133
General .......................................... 133
Hydroplaning ................................. 136
Icy road surfaces ........................... 137
Important safety notes .................. 118
Limited braking efficiency on sal-
ted roads ....................................... 136
New brake disks ............................ 136
New brake pads/linings ................ 136
Off-road driving .............................. 137
Overrun cut-off .............................. 133
Snow chains .................................. 249
Speed limitation ............................. 134
Towing a trailer .............................. 155
Transport by rail ............................. 135
Wet road surface ........................... 136
DSR (Downhill Speed Regulation) .... 149
E
EBD (electronic brake force distri­bution)
Display message ............................ 183
Function/notes ................................ 54
Indicator lamps .............................. 195
Electrical closing assist ...................... 66
Electrical fuses
see Fuses
Electrical step
Cleaning ......................................... 237
Display message ............................ 192
Emergency release .......................... 67
Function ........................................... 67
Important safety notes .................... 66
Indicator lamp ................................ 203
Manual retraction ............................ 67
Obstacle detection ........................... 67
Electrical system
Battery main switch ....................... 118
Electronic brake force distribution
see EBD (electronic brake force distribution)
Electronic Stability Program
see ESP
Electronic Traction System
see 4ETS (Electronic Traction System)
Emergency exit .................................... 55
Emergency exit window ..................... 55
Emergency Tensioning Devices
Activation ......................................... 45
Emissions control
Service and warranty information .... 22
Engine
ADR (working speed governor) ...... 154
Changing the power output ............. 26
Check Engine warning lamp ........... 200
Cleaning instructions ..................... 234
Engine number ............................... 277
Engine speed setting (working
mode) ............................................ 155
Irregular running ............................ 123
Jump-starting ................................. 242
Operating safety .............................. 26
Starting .......................................... 120
Starting problems .......................... 123
Switching off .................................. 132
Tow-starting (vehicle) ..................... 246
Engine electronics
Notes ............................................. 275
Problem (malfunction) ................... 123
Engine oil
Adding ........................................... 222
Additives ........................................ 281
®
(Electronic Stability Program)
10
Index
Checking the oil level (on-board
computer) ...................................... 220
Checking the oil level using the
dipstick .......................................... 221
Display message ............................ 190
Filling capacity ...............................282
Information about oil consump-
tion ................................................ 282
Mixing ............................................ 281
Notes about oil grades ................... 280
Oil change ...................................... 282
Oil level (note) ............................... 220
Viscosity ........................................ 281
Warning lamp ................................. 198
Engine speed setting (working
mode) ................................................. 154
Engine, jump-starting ....................... 242
®
(Electronic Stability Pro-
ESP gram)
Display message ............................ 184
Important safety information ........... 54
Indicator lamp ................................ 197
Warning lamp ................................. 194
Exhaust check ................................... 134
Exhaust gas aftertreatment
DEF level indicator ......................... 162
DEF reducing agent ....................... 279
Diesel Exhaust Fluid (DEF) ............. 279
Display messages (vehicles with
steering wheel buttons) ................. 187
Display messages (vehicles with-
out steering wheel buttons) ........... 178
Indicator lamp ....................... 197, 201
Malfunction ....................................188
Refilling DEF .................................. 129
Exterior lighting
see Lights
Exterior mirrors
Adjusting ......................................... 78
Important safety notes .................... 78
s compartment ................. 205
glasse
Eye
F
Fire extinguisher ............................... 242
First-aid kit ......................................... 241
Flat tire
Changing a wheel/mounting the
spare wheel ................................... 267
General notes ................................ 266
Fog lamps
Switching on/off .............................. 80
Fogged-up windows
see Climate control
Folding seat ......................................... 74
Frequencies
Mobile phone ................................. 275
Two-way radio ................................ 275
Front fog lamps
Switching on/off .............................. 80
Front interior light
Replacing bulbs ............................... 92
Front windshield
see Windshield
Fuel
Additives (diesel) ........................... 279
Consumption information .............. 279
Consumption statistics .................. 174
Diesel at very low outside temper-
atures ............................................ 278
Display message ............................ 189
Driving tips ....................................133
Fuel gauge ..................................... 162
Problem (malfunction) ................... 129
Quality (diesel) ............................... 278
Refueling ........................................ 127
Showing the range (on-board computer with steering wheel but-
tons) .............................................. 174
Showing the range (vehicles with
steering wheel buttons) ................. 174
Tank content/reserve fuel ............. 278
Fuel filter with water separator
draining ......................................... 224
Indicator lamp ................................ 202
Fuel gauge ......................................... 162
Fuel tank
Problem (malfunction) ................... 129
Fuel tank content
Reserve, display message .............. 189
Fuses .................................................. 246
Index
11
G
Gasoline
Reserve fuel warning lamp ............. 200
General driving tips
Driving short distances .................. 134
Genuine parts ...................................... 28
Glove box ........................................... 204
GTW (Gross Trailer Weight) (defini-
tion) .................................................... 264
H
Handbrake
see Parking brake
Hazard warning lamps ........................ 82
Head restraints
Adjusting .........................................76
Adjusting (rear) ................................ 76
Headlamps
Adding fluid to cleaning system ..... 224
Cleaning system (function) .............. 82
Fogging up ....................................... 83
see Automatic headlamp mode
Headliner (cleaning instructions) .... 238
Heating
see Climate control
High-beam headlamps
Highbeam Assist .............................. 83
Replacing bulbs ............................... 87
Switching on/off .............................. 81
Highbeam Assist
Function/notes ................................ 83
Switching Highbeam Assist on/
off .................................................. 171
Hood
Closing ........................................... 219
Display message ............................ 192
Important safety notes .................. 218
Indicator lamp ................................ 203
Opening ......................................... 218
Hot-water auxiliary heater
Problem (malfunction) ................... 113
Hydroplaning ..................................... 136
I
Ignition lock
see Key positions
Immobilizer .......................................... 56
Indicator lamp
see Warning and indicator lamps
Indicators
see Turn signals
Insect protection on the radiator ...... 28
Installing a wheel
Installing the adapter (spare
wheel) ............................................ 269
Instrument cluster
Fuel gage ....................................... 162
Important safety notes .................. 161
Instrument cluster lighting ............. 162
Outside temperature display .......... 162
Overview .......................................... 32
Speedometer ................................. 162
Tachometer ................................... 162
Warning and indicator lamps ........... 33
Instrument cluster lighting .............. 162
Instrument lighting
see Instrument cluster lighting
Interior lighting ................................... 84
Front ................................................ 84
Motion detectors ............................. 85
Notes on replacing bulbs ................. 92
Overview .......................................... 84
Replacing bulbs ............................... 92
Switching the rear compartment
lighting on centrally ......................... 84
Interior motion sensor
Arming ............................................. 57
Deactivating ..................................... 58
Function ........................................... 57
Switching off .................................... 57
J
Jack
Jacking points ................................ 268
Preparation .................................... 268
Storage location ............................ 240
Using ............................................. 268
Jump-starting ..................................... 242
K
Key
Position in the ignition lock ............ 119
12
Index
Key positions .....................................119
Kickdown ...........................................126
L
Lamps
see Warning and indicator lamps
Lane Keeping Assist
Activating/deactivating ................. 147
Function/notes .............................146
Language
Display (vehicles with steering
wheel buttons) ............................... 170
Lashing points and tie downs
Permissible tensile load ................. 285
LATCH-type (ISOFIX) child seat
anchors ................................................ 49
License plate lamp
Replacing bulbs ............................... 90
License plate lamp (Chassis Cab)
Replacing bulbs ............................... 90
Light sensor ......................................... 80
Lighting
see Lights
Lights
Activating/deactivating daytime running lamps (on-board com­puter with steering wheel but-
tons) .............................................. 171
Activating/deactivating surround lighting (vehicles with steering
wheel buttons) ............................... 172
Automatic headlamp mode .............. 80
Bulb failure indicator ........................ 79
Cornering light function ................... 82
Driving abroad ............................... 135
Fog lamps ........................................ 80
Hazard warning lamps ..................... 82
Headlamp range .............................. 81
High beam flasher ............................ 81
High-beam headlamps ..................... 81
Highbeam Assist .............................. 83
Important safety notes .................... 79
Light switch ..................................... 79
Low-beam headlamps ...................... 79
Parking lamps .................................. 79
Rear fog lamp .................................. 80
Setting the exterior lighting delayed switch-off (vehicles with
steering wheel buttons) ................. 172
Switching the daytime running
lamps on/off (switch) ...................... 79
Turn signals ..................................... 81
see Changing a bulb see Interior lighting
Limited Warranty ................................ 22
Load distribution ............................... 214
Load securing aids
Carrier systems ............................. 216
lines
Loading
Loading rails
Loads
Locator lighting
Locking
Locking and unlocking manually ....... 64
Locking centrally
LOW RANGE ....................................... 148
LOW RANGE transmission ratio ....... 148
Low-beam headlamps
Lumbar support ................................... 73
guide
Important safety notes .................. 212
Installing cargo tie-down rings ....... 216
Maximum tensile strength ............. 285
Securing ........................................ 214
Transporting .................................. 212
Setting (vehicles with steering
wheel buttons) ............................... 172
see Central locking
see Central locking
Display message ............................ 185
Driving abroad ............................... 135
Replacing bulbs ............................... 87
Switching on/off .............................. 79
M
M+S tires ............................................ 249
Maintenance ...................................... 225
Malfunctions
Message memory (on-board com-
puter) ............................................. 176
Maximum speed
Speed limitation ............................. 134
Index
13
Menu (vehicles with steering wheel buttons)
Audio ............................................. 167
Operation ....................................... 166
Settings .........................................168
Telephone ...................................... 175
Message
see Display message
Message memory (on-board com-
puter) ..................................................176
Mirrors
Exterior mirrors ................................ 78
Rear-view mirror .............................. 78
Mobile navigation devices ................ 211
Mobile phone ..................................... 211
Important safety notes .................. 210
Pre-installation ............................... 210
Type approval/frequency .............. 275
Mounting wheels
Lowering the vehicle ......................271
Mounting a new wheel ................... 270
Preparing the vehicle ..................... 267
Raising the vehicle ......................... 268
Removing a wheel .......................... 269
Removing and mounting the spare
wheel ............................................. 273
Securing the vehicle against roll-
ing away ........................................ 267
N
Navigation
Fittings for PND mobile navigation
devices .......................................... 211
Notes on breaking-in a new vehi-
cle ....................................................... 118
O
Occupant safety
Children in the vehicle ..................... 47
Important safety notes .................... 39
Introduction to the restraint sys-
tem ..................................................39
Pets in the vehicle ........................... 52
Restraint system warning lamp ........ 39
Odometer
Display (vehicles with steering
wheel buttons) ...............................167
Display (vehicles without steering
wheel buttons) ............................... 163
Off-road driving
Checklist after driving off-road ...... 139
Important safety notes .................. 137
Rules for driving off-road ...............139
Oil
see Engine oil
On-board computer
Checking the oil level ..................... 220
Display message ............................ 176
Lighting submenu .......................... 171
On-board computer (vehicles with steering wheel buttons)
Audio menu ................................... 167
Display message ............................ 164
Menu overview .............................. 166
Operating ....................................... 164
Operation menu .............................166
Settings menu ............................... 168
Standard display ............................ 167
Telephone menu ............................ 175
Trip computer menu ...................... 174
On-board computer (vehicles with­out steering wheel buttons)
Display message ............................ 176
General notes ................................ 163
Setting the clock ............................ 164
Standard display ............................ 163
Operating Instructions
Before the first journey .................... 22
Limited Warranty ............................. 22
Operating safety
Limited Warranty ............................. 22
Operating safety and vehicle approval
Attachments and bodies .................. 27
Changing the engine power out-
put ................................................... 26
Correct use ...................................... 24
Declaration of conformity ................ 26
Equipment and conversions .............
Imp
ortant safety notes .................... 25
Information about body/equip-
ment mounting directives ................ 27
27
14
Index
Notes on operating the vehicle ........ 25
Qualified specialist workshop .......... 26
Registering your vehicle ................... 27
Operating system
see On-board computer
Operator's Manual
General notes .................................. 22
Vehicle equipment ........................... 22
Outline lamp
Replacing bulbs ............................... 91
Outside temperature display ........... 162
Overhead control panel ...................... 36
Overrevving range .............................162
Overrun cutoff ................................... 133
P
Paintwork (cleaning instructions) ... 235
Paper holder ...................................... 207
Parking ............................................... 130
Important safety notes .................. 130
Parking brake ................................ 131
Wheel chock .................................. 132
see PARKTRONIC
Parking aid
see PARKTRONIC
Parking assistance
see PARKTRONIC
Parking brake
Display message ............................ 184
Notes/function .............................. 131
Parking lamps
Replacing bulbs ............................... 87
PARKTRONIC
Deactivating/activating ................. 153
Driving system ............................... 151
Function/notes .............................151
Important safety notes .................. 151
Problem (malfunction) ................... 154
Range of the sensors ..................... 151
Roll-back warning .......................... 153
Trailer towing ................................. 153
Warning display ............................. 152
Partition sliding door
Important safety notes .................... 70
Opening/closing .............................. 70
Passenger compartment air-condi­tioning system
see Climate control
Passenger compartment heating
see Climate control
Perimeter lamp
Replacing bulbs ............................... 90
Pets in the vehicle ............................... 52
Plastic trim (cleaning instruc-
tions) .................................................. 238
Power assistance for the steering
Display message ............................ 192
Warning lamp ................................. 203
Power supply
Battery isolating switch ................. 118
Switching off .................................. 119
Switching on .................................. 119
Power take-off
Engine speed setting ..................... 154
Power washers .................................. 234
Power windows
see Side windows
Preparing for a journey
Checks in the vehicle ..................... 120
Visual check of the vehicle exte-
rior ................................................. 120
Protection of the
General notes .................................. 24
Pulling away ...................................... 121
environment
Q
QR code
Rescue card ..................................... 29
Qualified specialist workshop ........... 26
R
Radiator cover ..................................... 28
Radio
Changing stations (vehicles with
steering wheel buttons) ................. 167
see separate operating instructions
Radio-wave reception/transmis­sion in the vehicle
Declaration of conformity ................ 26
Index
15
Rain and light sensor
Setting the sensitivity (vehicles
with steering wheel buttons) ......... 173
Windshield wiper .............................. 93
Range (vehicles with steering
wheel buttons) .................................. 174
Rear bench seat
Installing/removing (Passenger
Van) ................................................. 75
Stowage compartment (crewcab) .. 207
Rear compartment
Activating/deactivating climate
control ........................................... 101
Setting the air vents ...................... 106
Rear door
Child-proof locks .............................. 52
Important safety notes .................... 68
Opening/closing .............................. 68
Opening/closing from inside ........... 69
Rear fog lamp
Replacing bulbs ............................... 89
Switching on/off .............................. 80
Rear fog lamp (Chassis Cab)
Replacing bulbs ............................... 90
Rear interior light
Replacing bulbs ............................... 92
Rear lamps
see Lights
Rear rack
Notes ............................................. 216
Rear view camera
Cleaning instructions ..................... 236
Important safety notes .................. 154
Switching on .................................. 154
Rear window defroster
Problem (malfunction) ................... 104
Switching on/off ........................... 104
Rear window wiper ............................. 94
Switching on/off .............................. 94
Rear-compartment air-condition­ing system
see Climate control
Rear-compartment heating
see Climate control
Rear-view mirror
Anti-glare mode ............................... 78
Refilling
DEF filler neck ............................... 129
Important safety notes (Diesel
Exhaust Fluid – DEF) ...................... 129
Refilling procedure (Diesel
Exhaust Fluid – DEF) ...................... 129
Refrigerant ......................................... 284
Refueling
Fuel filler flap ................................. 128
Fuel gauge ..................................... 162
Important safety notes (fuel) ......... 127
Refueling procedure (fuel) ............. 128
see Fuel
Releasing
ually (automatic transmission) ........ 127
Remote control
Replacing bulbs
Replacing the battery (auxiliary
heating remote control) .................... 111
Replacing the fuel filter .................... 202
Reporting safety defects .................... 27
Rescue card ......................................... 29
Restraint system
Reverse warning feature .................. 122
Roadside Assistance (breakdown) .... 23
Roof carrier
Roof load (roof carrier) ..................... 286
the parki
Changing the operating duration
(auxiliary heating) .......................... 110
Replacing the battery (auxiliary
heating ) ........................................ 111
Switching on/off (auxiliary heat-
ing) ................................................ 110
Synchronizing (auxiliary heating) ... 110
Important safety notes .................... 86
Introduction ..................................... 39
Warning lamp (function) .......... 39, 198
Maximum payload .......................... 286
Notes ............................................. 216
ng lock man-
S
Safety
Children in the vehicle ..................... 47
Operating safety .............................. 25
Safety system
see Driving safety systems
Seat belts
Adjusting the height ......................... 42
Cleaning ......................................... 238
16
Index
Correct usage .................................. 41
Display message ............................ 184
Fastening .........................................42
Important safety guidelines .............40
Introduction .....................................40
Releasing ......................................... 42
Warning lamp ................................. 203
Warning lamp (function) ................... 43
Seat heating ......................................... 76
Seats
Adjusting lumbar support ................ 73
Adjusting the front-passenger
seat .................................................. 73
Adjusting the head restraint ............ 76
Armrest ............................................ 76
Cleaning the cover ......................... 238
Correct driver's seat position ........... 72
Folding seat ..................................... 74
Important safety notes .................... 72
Rear bench seat ............................... 75
Seat heating .................................... 76
Setting the driver's seat ................... 73
Swivel seat ....................................... 73
Twin front-passenger seat ................ 74
Securing loads
Important safety notes .................. 214
Selector lever
Cleaning ......................................... 238
Sensors (cleaning instructions) ....... 236
Service center
see Qualified specialist workshop
Service interval display
Calling up the service due date ...... 226
Exceeding a service due date ........ 226
Notes ............................................. 226
Service due date (automatic dis-
play) ............................................... 226
Service products
Brake fluid ..................................... 283
Coolant (engine) ............................ 283
Diesel Exhaust Fluid (DEF) ............. 279
Engine oil ....................................... 280
Fuel ................................................ 277
Important safety notes .................. 277
Power steering fluid ....................... 283
Refrigerant ..................................... 284
Transmission oi
asher fluid ................................... 284
W
l ............................. 282
Setting the air distribution ............... 102
Setting the airflow ............................ 102
Setting the clock
Vehicles with steering wheel but-
tons ............................................... 171
Vehicles without steering wheel
buttons .......................................... 164
Settings
Resetting all (vehicles with steer-
ing wheel buttons) ......................... 168
Resetting submenus (vehicles
with steering wheel buttons) ......... 168
Short journeys (diesel particle fil-
ter) ...................................................... 134
Side impact air bag ............................. 45
Side windows
Cleaning ......................................... 235
Hinged side windows ....................... 70
Important safety information ........... 70
Opening/closing .............................. 71
Overview .......................................... 70
Problem (malfunction) ..................... 71
Resetting ......................................... 71
Sliding door
Cleaning ......................................... 237
Closing assist ................................... 66
Important safety notes .................... 65
Opening/closing .............................. 65
Opening/closing from the inside ..... 66
Opening/closing from the out-
side .................................................. 66
SmartKey
Changing the battery ....................... 61
Changing the locking system set-
tings ............................................... 173
Checking the battery ....................... 61
Display message ............................ 193
Door central locking/unlocking ....... 59
Important safety notes .................... 59
Loss ................................................. 63
Problem (malfunction) ..................... 63
SmartKey positions (ignition lock) .. 119
Snow chains ...................................... 249
Sockets .............................................. 210
Spare wheel
General notes ................................ 273
Important safety notes .................. 272
Index
17
Removing/mounting ...................... 273
Special seat belt retractor .................. 48
Specialist workshop ............................ 26
Speed, controlling
see Cruise control
Speedometer
Digital (vehicles with steering
wheel buttons) ...............................170
Digital (vehicles without steering
wheel buttons) ............................... 163
Selecting display unit (vehicles
with steering- wheel buttons) ........170
see Instrument cluster
Standing lamps
Replacing bulbs ............................... 87
Replacing bulbs (rear) ......................89
Standing lamps (Chassis Cab)
Replacing bulbs (rear) ......................90
Start-off assist
Display message ............................182
Starting (engine) ................................ 120
Station
see Radio
Steering wheel
Adjusting ......................................... 77
Button overview ............................... 35
Cleaning ......................................... 238
Step
see Electrical step
Stickers
General safety notes ........................ 24
Stowage spaces
see Stowage spaces and stowage compartments
Stowage spaces and stowage com­partments
Eyeglasses compartment ...............205
Glove box ....................................... 204
Important safety notes .................. 204
Paper holder .................................. 207
Stowage compartment above the
windshield ..................................... 206
Stowage compartment in the cen-
ter console ..................................... 206
Stowage compartment in the
dashboard ...................................... 205
Stowage space above the head-
liner ............................................... 206
Stowage space under the rear
bench seat ..................................... 207
Stowage space under the twin co-
driver's seat ................................... 206
Summer tires ..................................... 249
Switch unit
see Control panel
Switching off the alarm (ATA) ............ 56
Switching the heater booster func-
tion on/off ......................................... 111
Switching the surround lighting
on/off (on-board computer) ............. 172
Swivel seat ........................................... 73
T
Tachometer ........................................ 162
Tail lamps
Changing ......................................... 90
Replacing bulbs ............................... 89
see Lights
Tail lamps (Chassis Cab)
Replacing bulbs ............................... 90
Tank content
Fuel gauge ..................................... 162
Range (vehicles with steering
wheel buttons) ............................... 174
Reserve fuel warning lamp ............. 200
Technical data
Capacities ...................................... 277
Cargo tie-down points .................... 285
Cargo tie-down rings ...................... 285
Loading rails .................................. 285
Roof carrier .................................... 286
Tires/wheels ......................... 257, 272
Trailer tow hitch ............................. 286
Vehicle data ................................... 285
Telephone .................................. 210, 211
Telephone (on-board computer)
Accepting an incoming call ............ 175
Display messages .......................... 193
Numbers from the phone book ...... 175
Operating ....................................... 175
Redialing ........................................ 176
Rejecting or ending a call .............. 175
Temperature
Outside temperature ...................... 162
Setting (climate control) ................ 102
18
Index
Setting the unit (vehicles with
steering wheel buttons) ................. 169
Theft deterrent systems
Immobilizer ...................................... 56
Tow-away alarm ............................... 57
Tightening torques for wheel nuts/
wheel bolts ........................................ 271
Time
Setting the time (vehicles with
steering wheel buttons) ................. 171
Setting the time (vehicles without
steering wheel buttons) ................. 164
Timer
Activating ....................................... 115
Auxiliary heating ............................ 114
Important safety notes .................. 114
Overview ........................................ 114
Setting the heating level (auxiliary
heating) ......................................... 116
Setting the preselection time
(auxiliary heating) .......................... 115
Setting weekday, time and oper­ating duration (auxiliary heating) ... 115 Switching immediate heating
mode on/off (auxiliary heating) ..... 115
Tire pressure
Calling up (on-board computer) ..... 253
Checking manually ........................ 253
Display messages (vehicles with
steering wheel buttons) ................. 191
Display messages (vehicles with-
out steering wheel buttons) ........... 178
Maximum ....................................... 252
Notes ............................................. 251
Recommended ............................... 250
Setting the unit (vehicles with
steering wheel buttons) ................. 170
Tire label ........................................ 251
Tire pressure loss warning system .. 255 Tire pressure monitor
Checking the tire pressure elec-
tronically ........................................ 254
Display message ............................ 191
Function/notes ............................. 253
Indicator lamp ................................ 202
Restarting ...................................... 255
Warning lamp ................................. 255
Tire pressure table ............................ 257
Tires
Aspect ratio (definition) ................. 265
Average weight of the vehicle
occupants (definition) .................... 264
Bar (definition) ............................... 264
ing a w
Chang
Characteristics .............................. 264
Checking ........................................ 248
Curb weight (definition) ................. 265
Definition of terms ......................... 264
Direction of rotation ...................... 267
Distribution of the vehicle occu-
pants (definition) ............................ 266
DOT (Department of Transporta-
tion) (definition) ............................. 264
DOT, Tire Identification Number
(TIN) ............................................... 263
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 264
GTW (Gross Trailer Weight) (defi-
nition) ............................................ 264
GVW (Gross Vehicle Weight) (def-
inition) ........................................... 264
GVWR (Gross Vehicle Weight Rat-
ing) (definition) .............................. 265
Important safety notes .................. 247
Increased vehicle weight due to
optional equipment (definition) ...... 264
Kilopascal (kPa) (definition) ........... 265
Labeling (overview) ........................ 261
Load bearing index (definition) ...... 266
Load index ..................................... 263
Load index (definition) ................... 265
M+S tires ....................................... 249
Maximum load on a tire (defini-
tion) ............................................... 265
Maximum loaded vehicle weight
(definition) ..................................... 265
Maximum permissible tire pres-
sure (definition) ............................. 265
Maximum tire load ......................... 263
Maximum tire load (definition) ....... 265
Optional equipment weight (defi-
nition) ............................................ 265
PSI (pounds per square inch) (def-
inition) ........................................... 265
Replacing ....................................... 266
Service life ..................................... 248
heel .......................... 266
Index
19
Sidewall (definition) ....................... 265
Snow chains .................................. 249
Speed rating (definition) ................ 264
Storing ........................................... 267
Structure and characteristics
(definition) ..................................... 264
Summer tires ................................. 249
TIN (Tire Identification Number)
(definition) ..................................... 265
Tire bead (definition) ...................... 265
Tire pressure (definition) ................ 265
Tire pressures (recommended) ...... 264
Tire size (data) ....................... 257, 272
Tire size designation, load-bearing
capacity, speed rating .................... 261
Tire tread ....................................... 248
Tire tread (definition) ..................... 265
Total load limit (definition) ............. 266
Traction (definition) ....................... 266
TWR (permissible trailer drawbar
noseweight) (definition) ................. 266
Uniform Tire Quality Grading
Standards (definition) .................... 264
Wear indicator (definition) ............. 266
Wheel rim (definition) .................... 264
Top Tether ............................................ 50
Touchshift (automatic transmis-
sion) .................................................... 125
Tow-away alarm
Arming/deactivating ........................ 57
Deactivating ..................................... 57
Operation ......................................... 57
Tow-starting
Emergency engine starting ............ 246
Important safety notes .................. 243
Towing
If the vehicle is stuck ..................... 245
Installing/removing the towing
eye ................................................. 244
With a raised front or rear axle ...... 245
Towing a trailer
Axle load, permissible .................... 287
Cleaning the trailer tow hitch ......... 237
Coupling up a trailer ...................... 157
Decoupling a trailer ....................... 159
Driving tips .................................... 155
Important safety notes .................. 155
Notes on retrofitting ...................... 286
Trailer loads ................................... 287
ing aw
Tow
Trailer
Trailer coupling
Trailer loads and drawbar nose-
weights ............................................... 159
Trailer towing
Transmission
Transmission oil ................................ 282
Transport
Transport by rail ................................ 135
Transportation
Transporting
Trim pieces (cleaning instruc-
tions) .................................................. 238
Trip computer (on-board com-
puter) .................................................. 174
Trip meter
Trip odometer
Turn signals
Turn signals (Chassis Cab)
ay
Important safety guidelines ........... 243
In the event of malfunctions .......... 244
With both axles on the ground ....... 245
Brake force booster malfunction ... 195
see Towing a trailer
Blind Spot Assist ............................ 146
PARKTRONIC ................................. 153
Permissible trailer loads and
drawbar noseweights ..................... 159
see Automatic transmission
Loading guidelines ......................... 212
Vehicle ........................................... 246
Rail ................................................ 135
Load distribution ............................ 214
Securing a load .............................. 214
see Trip odometer
Display (vehicles with steering
wheel buttons) ............................... 167
Display (vehicles without steering
wheel buttons) ............................... 163
Resetting ....................................... 162
see Trip computer (on-board computer)
Replacing bulbs (front) ..................... 88
Replacing bulbs (rear) ...................... 89
Switching on/off .............................. 81
Replacing bulbs (rear) ...................... 90
20
Index
Twin front-passenger seat
Stowage compartment .................. 206
Two-way radios
Type approval/frequency .............. 275
TWR (Tongue Weight Rating) (defi-
nition) ................................................. 266
U
Unlocking
From inside the vehicle (central
unlocking button) ............................. 64
USB port ............................................. 211
V
Vehicle
Data acquisition ............................... 29
Display message ............................ 192
Electronics ..................................... 275
Equipment ....................................... 22
Individual settings (vehicles with
steering wheel buttons) ................. 168
Limited Warranty ............................. 22
Loading .......................................... 258
Locking (SmartKey) .......................... 59
Lowering ........................................ 271
Maintenance .................................... 23
Operating safety .............................. 25
Parking for a long period ................ 132
Pulling away ................................... 121
Raising ........................................... 268
Registration ..................................... 27
Reporting problems ......................... 27
Securing from rolling away ............ 130
Towing away .................................. 243
Transporting .................................. 246
Unlocking (SmartKey) ...................... 59
Vehicle battery
see Battery (vehicle)
Vehicle bodies ..................................... 27
Body/equipment mounting direc-
tives for trucks ................................. 27
Vehicle data ....................................... 285
Vehicle identification number .......... 276
Vehicle identification plate .............. 276
Vehicle tool kit .................................. 240
Vents
see Air vents
Voltage supply
Fuses ............................................. 246
W
Warning
Stickers ........................................... 24
Warning and indicator lamp
Diesel particle filter ....................... 201
Power assistance for the steering .. 203
Warning and indicator lamps
Brakes ........................................... 195
Check Engine ................................. 200
Coolant .......................................... 199
Diesel Exhaust Fluid (DEF) ............. 197
Electrical step ................................ 203
®
.............................................. 194
ESP
®
ESP
function ................................ 197
Overview .......................................... 33
Seat belt ........................................ 203
Warning lamp .................................... 241
Warning triangle ................................ 241
Warning- and indicator lamps
ABS ................................................ 195
Air filter .......................................... 201
ASR ................................................ 194
BAS ................................................ 195
Battery charge ............................... 198
Brake wear .................................... 198
Bulbs .............................................. 203
Doors ............................................. 203
Engine oil level ............................... 198
Preglow .......................................... 201
Reserve fuel ................................... 200
Tire pressure monitor .................... 202
Water separator ............................. 202
Windshield washer fluid ................. 202
Warranty .............................................. 22
Washer fluid
Adding ........................................... 224
Capacities ...................................... 285
Display message ............................ 193
Indicator lamp ................................ 202
Notes ............................................. 284
Wiping with ...................................... 93
Index
21
Wheels
Changing a wheel .......................... 266
Checking ........................................ 248
Cleaning ......................................... 235
Important safety notes .................. 247
Installing the adapter (spare
wheel) ............................................ 269
Interchanging/changing ................ 266
Mounting a new wheel ...................270
Mounting a wheel .......................... 267
Removing a wheel .......................... 269
Removing and mounting the spare
wheel ............................................. 273
Snow chains .................................. 249
Storing ...........................................267
Tightening torque ........................... 271
Wheel size/tire size ....................... 272
Window curtain air bag ....................... 45
Windows
see Side windows
Windshield
Cleaning ......................................... 235
Defrosting ...................................... 103
Windshield heating
Problem (malfunction) ................... 104
Switching on/off ........................... 104
Windshield washer fluid
Adding ...........................................224
Indicator lamp ................................ 202
Windshield wipers
Problem (malfunction) ..................... 96
Rain and light sensor ....................... 93
Rear window wiper .......................... 94
Replacing the wiper blades .............. 94
Setting the sensitivity (vehicles with steering wheel buttons and
rain/light sensor) ........................... 173
Switching on/off .............................. 93
Wiping with windshield washer
fluid ................................................. 93
Winter diesel ..................................... 278
Winter driving
Slippery road surfaces ................... 137
Snow chains .................................. 249
Winter operation
General notes ................................ 249
Radiator cover ................................. 28
Winter tires
M+S tires ...................................
ng a limit speed ......................134
Setti
Wiper blades
Cleaning ......................................... 235
Replacing ......................................... 94
Workshop
see Qualified specialist workshop
.... 249
Introduction
22
Operator's Manual
Before the first journey
These instructions, the Maintenance or Service Booklet and the additional equipment-specific instructions are integral parts of the vehicle. Keep these documents in the vehicle at all times. If you sell the vehicle, always pass on all documents to the new owner.
Before you first drive off, read these documents carefully and familiarize yourself with your vehi­cle.
For your own safety and a longer vehicle life, follow the instructions and warning notices in these Operating Instructions. Failure to observe the instructions may lead to damage to the vehi­cle or personal injury.
Vehicle damage caused by a failure to observe the instructions is not covered by the New Vehi­cle Limited Warranty.
Limited warranty
Follow the instructions in this Operator's
!
Manual about the proper operation of your vehicle as well as about possible vehicle dam­age. Damage to your vehicle that arises from culpable contravention of these instructions is not covered by the Limited Warranty of the distributor named on the inside of the front cover.
Vehicle equipment
The Operating Instructions describe all models and standard and optional equipment of your vehicle that were available at the time of going to print. Country-specific variations are possi­ble. Note that your vehicle may not be equipped with all of the described functions. This also applies to systems and functions relevant to safety. The equipment in your vehicle may there­fore differ from that shown in the descriptions and illustrations.
The original purchase contract documentation for your vehicle contains a list of all of the sys­tems in your vehicle.
If you have questions about equipment and operation, consult any authorized Sprinter Dealer.
Service and vehicle operation
Warranty
The Limited Warranty for your vehicle is in accordance with the warranty terms in the Ser­vice and Warranty Information booklet.
Your authorized Sprinter dealer will replace and repair all factory-installed parts in accordance with the terms of the following warranties:
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New Vehicle Limited Warranty
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Exhaust System Warranty
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Emission Systems Warranty
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California, Connecticut, Maine, Massachu­setts, New York, Pennsylvania, Rhode Island and Vermont Emission Control System War­ranty
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State Warranty Enforcement Laws ("Lemon Laws")
Replacement parts and accessories are covered by the Mercedes-Benz Parts and Accessories Warranties. You can obtain these from any authorized Sprinter dealer.
Should you lose your Service and Warranty
i
Information booklet, contact an authorized Sprinter dealer for a replacement. The new Service and Warranty Information booklet will be posted to you.
Customer information for California
In California you are entitled to demand that your vehicle be exchanged or that the purchase or leasing price be refunded if Mercedes-Benz USA, LLC and/or authorized workshops or ser­vice centers are not able, after several justifiable repairs, to rectify major damage to or malfunc­tions of the vehicle as covered by the contrac­tual warranty provisions. Customers who pur­chase or lease a vehicle can have the vehicle repaired within a period of 18 months after delivery or after a mileage of up to 29,000 km (equals approx. 18,000 miles), whichever comes first, if:
(1) the same serious defect or damage which
could lead to fatal or serious injuries to the occupants of the vehicle during driving has been repaired at least twice and Mercedes­Benz, LLC has been informed in writing of the necessity of such a repair.
(2) the same defect or damage, although less
serious than described in (1), has been
Introduction
23
repaired at least four times and Mercedes­Benz has been informed of the necessity of such a repair in writing.
(3) the vehicle cannot be operated for more
than 30 calendar days due to repairs result­ing from the same or other major defects or damage.
Please send written notification to: Mercedes-Benz USA, LLC Customer Assistance Center One Mercedes Drive Montreal, N 07645-0350
Maintenance
The Service and Warranty Information booklet describes all the necessary maintenance work which should be performed at regular intervals.
Always bring the Service and Warranty Informa­tion booklet with you when taking the vehicle to an authorized Sprinter dealer. Your customer service advisor enters each service into the Ser­vice and Warranty Information booklet for you.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro­gram provides you with technical assistance in the case of a breakdown. Your toll-free calls to the Roadside Assistance Hotline are answered by our staff around the clock. 365 days a year.
1-800-FOR-MERCedes (1-800-367-6372) (USA)
1-800-387-0100 (Canada)
Further information can be found in the Mercedes-Benz Roadside Assistance-Program brochure (USA) or the "Roadside Assistance" section of the Service and Warranty Information booklet (Canada). Both are located in your vehi­cle document wallet.
Change of address or owner
Please use the " Notice of Change of Address" form in the Service and Warranty Information booklet to inform us of a change of address, or simply phone the Mercedes-Benz Customer Assistance Center (USA) on hotline number 1-800-FOR-MERCedes (1-800-367-6372) or Customer Service (Canada) on
1-800-387-0100. This enables us, if necessary, to contact you at any time.
If you sell your Mercedes, please leave all the literature in the vehicle so that it is available for the next owner.
If your vehicle was purchased as a used vehicle, please send us the "Notice of Purchase of Used Car" from the Service and Warranty Information booklet or phone the Mercedes-Benz Customer Assistance Center (USA) on hotline number 1-800-FOR-MERCedes (1-800-367-6372) or Customer Service (Canada) on 1-800-387-0100.
Operating the vehicle outside of the USA and Canada
When traveling abroad with your vehicle, observe the following points:
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Service facilities or replacement parts may not be available immediately.
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Unleaded fuel for vehicles with a catalytic converter may not be available. Leaded fuel can cause damage to the catalytic converter.
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The fuel may have a considerably lower octane rating. Unsuitable fuel can cause engine damage.
Certain Mercedes-Benz models are available in Europe through our European Delivery Program. Please consult an authorized Sprinter dealer for further information, or write to one of the fol­lowing addresses:
In the USA
Mercedes-Benz USA, LLC European Delivery Department One Mercedes Drive Montreal, N 07645-0350
In Canada
Mercedes-Benz Canada, Inc. European Delivery Department 98 Vanderhoof Avenue Toronto, Ontario M4G 4C9
Introduction
24
Proper use
Observe the following information when oper­ating your vehicle:
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the safety notes in these operating instruc­tions
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the technical data in these Operating Instruc­tions
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traffic laws and regulations
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motor vehicle laws and safety standards
There are various warning stickers affixed to the vehicle. If you remove warning stickers, you and others may fail to recognize the dangers. Leave the warning stickers in their original position.
WARNING
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Modifications to electronic components, their software as well as wiring can impair their function and/or the function of other net­worked components. In particular, systems relevant to safety could also be affected. As a result, these may no longer function as inten­ded and/or jeopardize the operating safety of the vehicle. There is an increased risk of an accident and injury.
Never tamper with the wiring as well as elec­tronic components or their software. You should have all work to electrical and elec­tronic equipment carried out at a qualified specialist workshop.
The general operating permit for your vehicle could be rendered invalid if you carry out mod­ifications to electronic components, their soft­ware as well as wiring.
WARNING
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Gases and fluids from substances that con­stitute a health hazard or react aggressively can escape even from securely closed con­tainers. When transporting such substances in the vehicle interior, your ability to concen­trate or your health could be affected during the journey. Malfunctions, short circuits or electrical component system failures may also result. There is a risk of an accident and fire.
Do not store or transport any substances in the vehicle interior which are hazardous to health or react aggressively.
These instructions must also be observed for vehicles where the cargo compartment is not fully separated from the driver's cab.
Partition with door/window: always keep the door/window in the partition closed during transport.
Examples of substances that are hazardous to health and/or react aggressively:
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Solvents
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Fuel
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Oil and grease
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Cleaning agents
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Acids
Protection of the environment
Economic and environmentally aware driving
Environmental note
H
Daimler's declared policy is one of compre­hensive environmental protection.
The objectives are for the natural resources that form the basis of our existence on this planet to be used sparingly and in a manner that takes the requirements of both nature and humanity into account.
You too can help to protect the environment by operating your vehicle in an environmen­tally responsible manner.
Fuel consumption and the rate of engine, transmission, brake and tire wear are affected by these factors:
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operating conditions of your vehicle
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your personal driving style
You can influence both factors. You should bear the following in mind:
Introduction
25
Operating conditions:
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avoid short trips as these increase fuel con­sumption.
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always make sure that the tire pressures are correct.
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do not carry any unnecessary weight.
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remove roof racks once you no longer need them.
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a regularly serviced vehicle will contribute to environmental protection. You should therefore adhere to the service intervals.
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always have service work carried out at a qualified specialist workshop.
Personal driving style:
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do not depress the accelerator pedal when starting the engine.
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do not warm up the engine when the vehicle is stationary.
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drive carefully and maintain a safe distance from the vehicle in front.
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avoid frequent, sudden acceleration and braking.
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change gear in good time and use each gear only up to Ô of its maximum engine speed.
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switch off the engine in stationary traffic.
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keep an eye on the vehicle's fuel consump­tion.
Environmental issues and recommen­dations
When prompted by this Operator's Manual to dispose of materials, please try to regenerate and recycle these materials. Observe all rele­vant environmental guidelines and regulations when disposing of materials. This helps to pro­tect the environment.
Operating safety and vehicle approval
Important safety notes
WARNING
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If you do not have the prescribed service/ maintenance work or any required repairs carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte­nance work as well as any required repairs carried out at a qualified specialist workshop.
Air bags and pyrotechnic Emergency Tensioning Devices (ETDs) contain perchlorate material, which may require special handling and regard for the environment. The guidelines must be observed during disposal.
In California, you can find more information on the Internet at www.dtsc.ca.gov.
Notes on operating the vehicle
There is a risk of damage to the vehicle if:
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the vehicle makes contact with the ground, e.g. on a high curb or a loose road surface
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you drive too quickly over an obstacle, e.g. a curb or a pothole
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a heavy object hits the underbody or chassis component
In these or similar situations, the vehicle body/ frame, the underbody, chassis components, wheels or tires could be damaged even if this is not visible from the outside. Components that have been damaged in this way can unexpect­edly fail or no longer be able to assimilate the loads occurring in the event of an accident. If the underbody paneling is damaged, flammable material, such as leaves, grass or twigs, could collect between the underbody and underbody paneling. These materials could ignite if they remain in contact with hot components of the exhaust system for an extended period.
WARNING
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Flammable material such as leaves, grass or twigs may ignite if they come into contact with hot parts of the exhaust system. There is a risk of fire.
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Introduction
26
When driving off road or on unpaved roads, check the vehicle's underside regularly. In particular, remove parts of plants or other flammable materials which have become trapped. In the case of damage, contact a qualified specialist workshop.
Have the vehicle checked and repaired immedi­ately at a qualified specialist workshop. If you become aware when continuing the journey that driving safety has been effected, stop as soon as possible in accordance with the traffic condi­tions. In such cases, consult a qualified special­ist workshop.
Declaration of conformity
Radio-based vehicle components
USA: "The wireless devices of this vehicle com-
ply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1) These devices may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment."
Canada: "The wireless devices of this vehicle comply with Industry Canada license-exempt RSS standard(s). Operation is subject to the fol­lowing two conditions: 1) These devices may not cause interference, and 2) these devices must accept any interference received, including interference that may cause undesired opera­tion of the device".
Diagnostics connection
The diagnostics connection is only intended for the connection of diagnostic equipment at a qualified specialist workshop.
WARNING
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If you connect equipment to the diagnostics connection in the vehicle, it may affect the operation of the vehicle systems. As a result, the operating safety of the vehicle could be affected. There is a risk of an accident.
Do not connect any equipment to a diagnos­tics connection in the vehicle.
Changing the engine power output
Increases in engine power can:
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change the emission values
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cause malfunctions
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cause consequential damage
The operating reliability of the engine is not guaranteed in all cases.
Any tampering with the engine management system in order to increase the engine power output will lead to the loss of the New Vehicle Limited Warranty and other warranty entitle­ments.
If you sell the vehicle, inform the purchaser about the changes to the engine power output of the vehicle. If you do not inform the buyer, this may constitute a punishable offense under national legislation.
Qualified specialist workshops
An authorized Sprinter Dealer is a qualified spe­cialist workshop.
A qualified specialist workshop has the neces­sary specialist knowledge, tools and qualifica­tions to correctly carry out the work required on the vehicle.
This is especially the case for work relevant to safety. Observe the notes in the Maintenance or Service Booklet.
The following work should always be carried out at qualified specialist workshop:
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work relevant to safety
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service and maintenance work
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repair work
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modifications as well as installations and alterations
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work on electronic components
For this reason, we recommend an authorized Sprinter Dealer.
Only have work carried out on the engine
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electronics and its associated parts, such as control units, sensors, actuating components and connector leads, at a qualified specialist workshop. Vehicle components may other-
Introduction
27
wise wear more quickly and the vehicle's operating permit may be invalidated.
Problems with your vehicle
If you experience problems with your vehicle, particularly problems which could jeopardize vehicle safety, consult an authorized Sprinter dealer to have the problems diagnosed and rec­tified. If the problem is not resolved to your sat­isfaction, consult an authorized Sprinter dealer again or write to one of the following addresses.
In the USA
Customer Assistance Center Mercedes-Benz USA, LLC One Mercedes Drive Montreal, N 07645-0350
In Canada
Customer Relations Department Mercedes-Benz Canada, Inc. 98 Vanderhoof Avenue Toronto, Ontario M4G 4C9
Reporting malfunctions relevant to safety
USA only: The following text is published as required of all
manufacturers under Title 49, Code of U.S. Fed­eral Regulations, Part 575 pursuant to the "National Traffic and Motor Vehicle Safety Act of 1966".
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LL.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Mercedes-Benz USA, LL.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http:// www.safercar.gov; or write to: Administrator,
NHTSA, 400 Seventh Street, SW., Washington, DC 20590.
You can find more information on vehicle safety at:
http://www.safercar.gov
Registering your vehicle
Mercedes-Benz may ask its authorized Sprinter dealers to carry out technical inspections on certain vehicles. This is always the case if the quality or safety of the vehicle is improved as a result of the inspection. Mercedes-Benz can only inform you about vehicle checks if it has your registration data.
Your registration data is not stored if:
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you did not purchase your vehicle at an authorized Sprinter Dealer
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your vehicle has never been inspected at an authorized Sprinter Dealer
It is advisable to register your vehicle with an authorized Sprinter Dealer. Inform an author­ized Sprinter dealer as soon as possible about any change of address or vehicle ownership.
Attachments, bodies, equipment and conversions
Information about body/equipment mounting directives
For safety reasons, have add-on equipment
!
manufactured and installed according to the Sprinter body/equipment mounting direc­tives in force. These body/equipment mount­ing directives ensure that the chassis and the body form one unit and that maximum oper­ating and road safety is achieved.
We recommend for safety reasons that:
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you carry out no other modifications to the vehicle.
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you obtain the agreement of the distributor named on the inside of the front cover for any deviations from the approved body/ equipment mounting directives.
Approval from certified inspection agencies or official approvals cannot rule out risks to your safety.
Please observe the information concerning Mercedes-Benz Genuine Parts (
Y page 28).
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Introduction
28
Further information can be obtained at any authorized Sprinter Dealer.
WARNING
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The function of systems or components can be affected by conversions or modifications to the vehicle. They might not function prop­erly anymore and/or jeopardize the opera­tional safety of the vehicle. There is an increased risk of an accident and injury.
Conversions or modifications should always be carried out at qualified specialist work­shop.
If you intend to make modifications to your vehi­cle, we strongly recommend that you contact the distributor named on the inside of the front cover. There you will receive all the necessary information and a charge may be levied.
You alone accept the responsibility if body man­ufacturers or dealers make modifications that affect the final certification of the engine, the vehicle or the equipment. This also applies to the identification and documentation of modifi­cations to the affected vehicle components.
You are responsible for certification and confir­mation that:
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all the applicable standards and regulations that are affected by the vehicle modification are met
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the modified vehicle fulfills the vehicle safety standards and emissions laws and regula­tions
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the modifications or installation of accesso­ries does not affect the safety of the vehicle
We are not responsible for the final certification, product liability or warranty claims which result from the modifications. This applies to:
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the modified components, assemblies or sys­tems
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any resulting noncompliance with any of the emissions laws and regulations or the motor vehicle safety standards
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any consequences arising from the changes that make the vehicle less safe or even render it defective
We do not assume responsibility as the final­stage manufacturer or for the consequential product liability.
Notes on the radiator
Even seemingly small changes to the vehicle, such as attaching a radiator trim for winter driv­ing, is not permitted. Do not cover up the radi­ator. Do not use thermal mats, insect protection covers or anything similar.
Otherwise, the values of the diagnostic system may be affected. Some of these values are legally prescribed and must always be correct.
Information on the cargo compartment floor
The wooden or plastic cargo area floor fitted
!
at the factory is an integral component of the vehicle structure. The vehicle body could be damaged if you have the load area floor removed. This then affects the securing of loads and the maximum loading capacity of the lashing points is no longer guaranteed.
Therefore, do not have the load area floor removed.
Genuine Mercedes-Benz parts
Air bags and Emergency Tensioning Devi-
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ces, as well as control units and sensors for these restraint systems, may be installed in the following areas of your vehicle:
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doors
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door pillars
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door sills
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seats
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cockpit
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instrument cluster
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center console
Do not install accessories such as audio sys­tems in these areas. Do not carry out repairs or welding. You could impair the operating efficiency of the restraint systems.
Have aftermarket accessories installed at a qualified specialist workshop.
Environmental note
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We supply reconditioned assemblies and parts which are of the same quality as new parts. The same New Vehicle Limited War­ranty applies as for new parts.
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