How it Works
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Sprinter 2015
User Manual
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Mercedes Sprinter 2015 User Manual

É9065849205{ËÍ
9065849205
Sprinter
Operating Instructions
Order no. 6462 7539 13 Part no. 906 584 92 05 Edition MY 2015 MB
Sprinter
Symbols
WARNING
G
Warning notes make you aware of dangers which could pose a threat to your health or life, or to the health and life of others.
Environmental note
H
Environmental notes provide you with infor­mation on environmentally aware actions or disposal.
Notes on material damage alert you to
!
dangers that could lead to damage to your vehicle.
These symbols indicate useful instruc-
i
tions or further information that could be helpful to you.
X
This symbol designates an instruc­tion you must follow.
X
Several consecutive symbols indi­cate an instruction with several steps.
(Y page)
This symbol tells you where you can find further information on a topic.
YY
This symbol indicates a warning or an instruction that is continued on the next page.
DisplayDisplay
This text indicates a message on the display and the rear view cam­era monitor.
Registered trademarks
Vehicle distributor
In the USA:
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
www.mbusa.com
www.mbsprinterusa.com
Customer Assistance Center:
1-877-762-8267
In Canada:
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, ON M4G 4C9
www.mercedes-benz.ca
Customer Relations Department:
1-800-387-0100
Mercedes-Benz USA, LLC and Mercedes­Benz Canada Inc. are Daimler companies.
Canada only:
"Authorized Sprinter Dealer" is defined as an authorized Mercedes-Benz Sprinter Dealer.
Publication details
Internet
http://www.mercedes-benz.com
http://www.mbusa.com (USA only)
http://www.mercedes-benz.ca (Canada only)
Editorial office
You are welcome to forward any queries or suggestions you may have regarding this Operator's Manual to the technical documen­tation team at the address on the inside of the front cover.
©
Mercedes-Benz USA, LLC
©
Mercedes-Benz Canada, Inc.
Mercedes-Benz USA, LLC and Mercedes­Benz Canada Inc. are Daimler companies.
Not to be reprinted, translated, or otherwise reproduced, in whole or in part, without writ­ten permission.
Vehicle manufacturer
Daimler AG
Mercedesstraße 137
70327 Stuttgart, Germany
Germany
ESP®is a registered trademark of Daimler AG.
As at 03.03.2014
Welcome to the world of Mercedes-Benz
Before you first drive off, read these Operat­ing Instructions carefully and familiarize your­self with your vehicle. Please adhere to the information and warning notes in these Oper­ating Instructions for your own safety and to ensure a longer operating duration of the vehicle. Failure to observe the instructions may lead to damage to the vehicle or personal injury.
Vehicle damage caused by a failure to observe the instructions is not covered by the New Vehicle Limited Warranty.
The equipment or model designation of your vehicle may differ according to:
R
model
R
order
R
country specification
R
availability
The illustrations in this manual show a left­hand-drive vehicle. The location of vehicle parts and controls for right-hand drive vehi­cles differ accordingly.
Mercedes-Benz is constantly updating its vehicles to the state of the art.
Mercedes-Benz reserves the right to intro­duce changes in:
R
design
R
equipment
R
technology
Therefore, the descriptions provided may occasionally differ from your own vehicle.
The following are integral parts of the vehicle:
R
Operating Instructions
R
Maintenance/Service Booklet
R
service and warranty information
R
equipment-dependent operating instruc­tions
We wish you pleasant motoring at all times.
9065849205
É9065849205{ËÍ
Contents
3
Index ....................................................... 4
Introduction ......................................... 22
At a glance ........................................... 31
Safety ................................................... 41
Opening and closing ........................... 65
Seats, steering wheel and mirrors .... 81
Lights and windshield wipers ............ 91
Climate control ................................. 111
Driving and parking .......................... 135
On-board computer and displays .... 179
Stowing and features ....................... 229
Transporting loads ............................ 239
Maintenance and care ...................... 247
Roadside Assistance ........................ 273
Wheels and tires ............................... 283
Technical data ................................... 315
Index
4
1, 2, 3 ...
12 V socket ........................................ 236
A
ABS (Anti-lock Braking System)
Display message ............................ 204
Function/notes ................................ 57
Important safety notes .................... 57
Indicator lamp ................................ 218
Access step in the bumper
Cleaning .........................................269
Activating/deactivating cooling
with air dehumidification ................. 117
Activating/deactivating the roof
ventilator ...........................................133
Adaptive Brake Assist
Function/notes .............................162
ADAPTIVE ESP
see ESP®(Electronic Stability Program)
Add-on equipment ............................... 26
Additional indicators
Replacing bulbs (roof) .................... 104
Additives
Diesel ............................................ 320
Engine oil ....................................... 323
ADR (working speed governor) ........172
Air bags
Deployment ..................................... 49
Front air bag (driver, front
passenger) ....................................... 48
Important safety notes .................... 47
Introduction ..................................... 47
Thoraxbag ........................................ 48
Window curtain air bag .................... 49
Air filter
Indicator lamp ................................ 225
Air pressure
see Tire pressure
Air vents
Adjusting for the passenger com-
partment ........................................ 121
Adjusting on the roof ..................... 121
Important safety notes .................. 120
Setting the center air vents ........... 121
Setting the side air vents ...............121
®
Air-conditioning system
Refrigerant ..................................... 326
see Climate control
Air-recirculation mode
Important safety notes .................. 120
Switching on/off ........................... 120
Anti-lock Braking System
see ABS (Anti-lock Braking System)
Anti-theft system
Interior motion sensor ..................... 62
Armrests .............................................. 87
Ashtray ............................................... 235
ASR (acceleration skid control)
Activating/deactivating ................... 58
Display message ............................ 205
Function/notes ................................ 58
Important safety notes .................... 58
Indicator lamp ................................ 218
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 61
Switching off the alarm .................... 61
Authorized workshop
see Qualified specialist workshop
Automatic car wash (care) ...............265
Automatic climate control
see Climate control
Automatic headlamp mode ................ 93
Automatic locking ............................... 71
Automatic transmission
Accelerator pedal position ............. 144
Changing gear ............................... 143
Changing gear yourself .................. 143
Driving tips .................................... 144
Emergency running mode .............. 145
Important safety notes .................. 142
Kickdown ....................................... 144
Maneuvering .................................. 144
Overview ........................................ 142
Problem (malfunction) ................... 145
Releasing the parking lock man-
ually ............................................... 145
Selector lever ................................ 142
Selector lever positions ................. 143
Shift ranges ................................... 144
Starting the engine ........................ 139
Touchshift ...................................... 143
Trailer towing ................................. 144
Index
5
Transmission oil change ................324
Automatic transmission emer-
gency mode ....................................... 145
AUX port ............................................. 237
Auxiliary heating
Activating/deactivating heater
booster mode ................................ 130
Adjusting ....................................... 194
Conditions for switching on ........... 123
Heating time .................................. 123
Important safety notes .................. 122
Operating with the button (control
panel) ............................................ 123
Operation with the remote con-
trol ................................................. 125
Operation with the timer ................ 127
Problem (malfunction) ................... 132
Selecting a switch-on time ............. 124
Setting the switch-on time ............. 125
see Auxiliary heating
Axle load, permissible (trailer tow-
ing) ...................................................... 330
B
Backup lamps
Replacing bulbs .............................103
Backup lamps (Chassis Cab)
Replacing bulbs .............................104
BAS (Brake Assist System)
Display message ............................ 205
Function/notes ................................ 59
Indicator lamp ................................ 218
Basic settings
see Settings
Battery
Isolating switch .............................. 137
Replacing (SmartKey) ......................69
Battery (SmartKey)
Checking .......................................... 68
Important safety notes .................... 68
Replacing ......................................... 69
Battery (vehicle)
Care ............................................... 264
Charge indicator lamp ................... 222
Charging ........................................ 263
Disconnecting and connecting
(driver's footwell) ........................... 260
Disconnecting and connecting
(engine compartment) ................... 262
Display message ............................ 216
Important safety notes .................. 258
Installing/removing (driver's foot-
well) ............................................... 262
Installing/removing (engine com-
partment) ....................................... 263
Jump starting ................................. 276
Location ......................................... 260
Removing/installing the floor cov-
ering (driver's footwell) .................. 260
Before driving off
Important safety notes .................. 138
Belt
see Seat belts
Bleeding the fuel system .................. 141
Blind Spot Assist
Activating/deactivating ......... 165, 194
Notes/function .............................. 163
Trailer towing ................................. 165
BlueTEC exhaust gas aftertreat­ment
Notes ............................................... 25
Bottle holder
see Cup holder
Brake Assist
see BAS (Brake Assist System)
Brake Assist System
see BAS (Brake Assist System)
Brake fluid
Checking the level ......................... 254
Display message ............................ 206
Notes ............................................. 324
Warning lamp ................................. 219
Brake force distribution, elec­tronic
see EBD (electronic brake force distribution)
Brake lamps
Replacing bulbs ............................. 103
Brake lamps (Chassis Cab)
Replacing bulbs ............................. 104
Brake linings
Display message ............................ 205
Indicator lamp ................................ 222
Brake system
Malfunction .................................... 205
Index
6
Warning lamp ................................. 218
Brakes
ABS .................................................. 57
Adaptive Brake Assist .................... 162
Applying the parking brake ............ 150
BAS .................................................. 59
Brake fluid (notes) .........................324
Checking brake fluid level .............. 254
Display messages .......................... 205
EBD .................................................. 59
Important safety notes .................. 154
Maintenance .................................. 218
Parking brake (notes) ..................... 155
Riding tips ...................................... 154
Breakdown
Fire extinguisher ............................ 276
First-aid kit .................................... 275
Jump-starting ................................. 276
Reflective safety jacket .................. 275
Vehicle tool kit ............................... 274
Warning lamp ................................. 275
Warning triangle ............................ 275
see Flat tire see Towing away
Bulb
see Changing bulbs
Bulb failure indicator .......................... 92
C
Car
see Vehicle
Care
Access step in the bumper ............ 269
Car wash ........................................ 265
Display ........................................... 270
Exterior lights ................................ 268
Interior ........................................... 270
Notes ............................................. 265
Paint .............................................. 267
Plastic trim .................................... 270
Power washer ................................ 266
Rear view camera .......................... 269
Roof lining ...................................... 271
Seat belt ........................................ 271
Seat cover ..................................... 271
Selector lever ................................ 270
Sensors ......................................... 268
Sliding door ................................... 269
Steering wheel ............................... 270
Step (electrical) ............................. 269
Trim pieces .................................... 270
Washing by hand ........................... 266
Washing the engine ....................... 266
Wheels ........................................... 267
Windows ........................................ 267
Wiper blades .................................. 268
Cargo compartment
Activating/deactivating ventila-
tion ................................................ 133
Cargo compartment floor ................... 27
Cargo tie-down points and tie downs
Important safety notes .................. 242
Cargo tie-down rings
Installing ........................................ 244
Permissible tensile load ................. 327
Carrier system
Ladder rack ................................... 245
CD player/CD changer ...................... 188
Cell phone
see Mobile phone
Center console overview .................... 37
Central locking
Automatic locking ............................ 71
Important safety notes .................... 71
Locking/unlocking (buttons) ........... 71
Locking/unlocking (SmartKey) ........ 66
Locking/unlocking manually ............ 71
Central locking system
see Central locking
Changing bulbs
Additional indicators (roof) ............ 104
Backup lamp (Chassis Cab) ........... 104
Backup lamps ................................ 103
Bi-Xenon bulbs ................................. 99
Brake lamps ................................... 103
Brake lamps (Chassis Cab) ............ 104
Cornering lamps ............................ 101
Courtesy lights ............................... 105
Daytime running lamps (halogen
headlamps) .................................... 101
Display message ............................ 208
Front interior light .......................... 105
High-beam headlamps ................... 100
Interior light ................................... 105
Index
7
Interior lighting .............................. 105
License plate lamp .........................103
License plate lamp (Chassis Cab) .. 104
Low-beam headlamps .................... 100
Overview of lamp types (front
bulbs) ............................................. 100
Overview of lamp types (rear bulbs, Cargo Van/Passenger
Van) ............................................... 102
Overview of lamp types (rear
bulbs, Chassis Cab) ....................... 104
Parking lamps ................................ 100
Perimeter lamp ......................104, 105
Rear fog lamp ................................ 103
Rear fog lamp (Chassis Cab) .......... 104
Rear interior light ........................... 106
Standing lamps (rear, Chassis
Cab) ............................................... 104
Standing lamps (rear) .................... 103
Tail lamps ...................................... 103
Tail lamps (Chassis Cab) ................ 104
Turn signals (front) ......................... 102
Turn signals (rear, Chassis Cab) ..... 104
Turn signals (rear) .......................... 103
Warning and indicator lamps ......... 227
see Replacing bulbs
Changing bulbs
see Replacing bulbs
Checklist
Before driving off-road ................... 157
Child seat
Forward-facing restraint system ...... 55
LATCH-type (ISOFIX) child seat
anchors ............................................ 53
On the front-passenger seat ............ 55
Rearward-facing restraint system .... 55
Top Tether ....................................... 54
Child-proof locks
Important safety notes .................... 55
Rear door ......................................... 56
Sliding door ..................................... 56
Children
In the vehicle ................................... 51
Restraint systems ............................ 52
Special seat belt retractor ............... 52
Chock ................................................. 151
Cigarette lighter ................................ 235
Cleaning
Mirror turn signal ........................... 268
Trailer tow hitch ............................. 270
Climate control
Air-conditioning system ................. 114
Auxiliary heating ............................ 122
Checking/cleaning the air filter (rear-compartment air condition-
ing) ................................................ 256
Cooling with air dehumidification .. 117
Defrosting the windows ................. 118
Heating .......................................... 113
Important safety notes .................. 112
Operating the cargo compartment
air vents ......................................... 133
Overview of systems ...................... 112
Problem with the rear window
defroster ........................................ 119
Problems with the windshield
heating .......................................... 119
Rear-compartment air condition-
ing ................................................. 116
Rear-compartment heating ............ 115
Reheat function (air dehumidifica-
tion) ............................................... 118
Setting the air distribution ............. 117
Setting the air vents ...................... 120
Setting the airflow ......................... 118
Setting the temperature ................ 117
Switching air-recirculation mode
on/off ............................................ 120
Switching on/off ........................... 116
Switching the rear window
defroster on/off ............................ 119
Switching windshield heating on/
off .................................................. 119
Cockpit
Overview .......................................... 32
see Instrument cluster
COLLISION PREVENTION ASSIST
Activating/deactivating the dis-
tance warning function .................. 162
COMAND display
Cleaning ......................................... 270
Combination switch ............................ 94
Communications equipment
Operation ....................................... 237
PND fittings ................................... 237
Index
8
Ports ..............................................237
Type approval/frequency .............. 316
Consumption statistics (on-board
computer) .......................................... 195
Control panel
Above the windshield ....................... 38
Center console ................................ 37
Climate control ................................ 37
Driver's door ....................................39
Left and right side of the steering
wheel ............................................... 39
Conversions/equipment .................... 26
Coolant (engine)
Adding ........................................... 254
Checking the level .........................253
Display message ............................ 212
Displaying the temperature (on-
board computer) ............................ 187
Filling capacity ............................... 326
Important safety notes .................. 253
Cooling
see Climate control
Cornering lamps
Replacing bulbs .............................101
Cornering light function
Function/notes ................................ 95
Courtesy lights
Replacing bulbs .............................105
Crosswind driving assistance ............ 59
Cruise control
Activating ....................................... 160
Activation conditions ..................... 160
Cruise control lever ....................... 159
Deactivating ................................... 160
Display message ............................ 214
Driving system ............................... 159
Function/notes .............................159
Important safety notes .................. 159
Problem (malfunction) ................... 161
Setting a speed .............................. 160
Storing and maintaining current
speed ............................................. 160
Cup holder ......................................... 235
Cup holder
see Cup holders
Cup holders ........................................ 234
Curtains (cleaning instructions) ...... 271
Customer Assistance Center
(CAC) ..................................................... 28
Customer Relations Department ....... 28
D
Dashboard
see Cockpit
Dashboard lighting
see Instrument cluster lighting
Data
see Technical data
Daytime running lamps
Activating/deactivating (vehicles
with steering wheel buttons) ......... 192
Changing bulbs (halogen head-
lamps) ............................................ 101
Switching on/off (switch) ................ 92
Switching on/off (vehicles with-
out steering wheel buttons) ........... 183
Dealership
see Qualified specialist workshop
Declarations of conformity ................. 24
DEF
Exhaust gas aftertreatment ............. 25
DEF (Diesel Exhaust Fluid )
Refilling .......................................... 147
Delayed switch-off ............................ 193
Diagnostics connection
Operating safety and vehicle
approval ...........................................25
Diesel .................................................. 319
Diesel engine
Preglow indicator lamp .................. 225
Diesel Exhaust Fluid (DEF)
Display messages (vehicles with
steering wheel buttons) .................211
Display messages (vehicles with-
out steering wheel buttons) ........... 200
Indicator lamp ................................ 221
Information on consumption .......... 321
Level indicator ............................... 182
Notes ............................................. 320
Storage .......................................... 321
Tank content .................................. 321
Diesel particle filter
Display message ............................ 211
Short-distance driving .................... 153
Index
9
Digital speedometer
Setting the unit (vehicles with
steering wheel buttons) .................190
Display
Display messages .......................... 197
Outside temperature (vehicles
with steering wheel buttons) ......... 187
Outside temperature display (vehicles without steering wheel
buttons) ......................................... 182
Standard display (vehicles with
steering wheel buttons) ................. 187
Standard display (vehicles with-
out steering wheel buttons) ........... 182
see Warning and indicator lamps
Display messages
Calling up the message memory .... 198
Driving systems .............................214
Engine ............................................ 211
Important safety notes .................. 197
Lights ............................................. 208
Safety systems .............................. 204
SmartKey ....................................... 217
Tires ............................................... 215
Vehicle ...........................................216
Distance recorder .............................187
see Odometer see Trip odometer
Distance warning function
Activating/deactivating ................. 162
Function/notes .............................161
Warning lamp ................................. 162
Door lock
see Central locking
Doors
Central locking/unlocking
(SmartKey) ....................................... 66
Control panel ................................... 39
Display message ............................ 217
Indicator lamp ................................ 227
Drinking and driving ......................... 152
Drinks holder
see Bottle holder
Driver's seat
see Seats
Driver's/co-driver's door
Unlocking ......................................... 72
Driving abroad ................................... 153
Driving off-road
see Off-road driving
Driving on flooded roads .................. 155
Driving on rough terrain
Checklist before driving off-road .... 157
Driving safety systems
ABS (Anti-lock Braking System) ....... 57
Adaptive Brake Assist .................... 162
ASR (Acceleration Skid Control) ...... 58
BAS (Brake Assist System) .............. 59
Distance warning function ............. 161
EBD (electronic brake force distri-
bution) ............................................. 59
Important safety information ........... 57
Overview .......................................... 57
Driving systems
Blind Spot Assist ............................ 163
Cruise control ................................ 159
Display message ............................ 214
Lane Keeping Assist ...................... 165
PARKTRONIC ................................. 167
Driving tips
Automatic transmission ................. 144
Brakes ........................................... 154
Break-in period .............................. 136
Downhill gradient ........................... 154
Drinking and driving ....................... 152
Driving abroad ............................... 153
Driving in winter ............................. 156
Driving on flooded roads ................ 155
Driving on wet roads ...................... 155
Exhaust check ............................... 152
Fuel ................................................ 152
General .......................................... 151
Hydroplaning ................................. 155
Icy road surfaces ........................... 156
Important safety notes .................. 136
Limited braking efficiency on sal-
ted roads ....................................... 155
Off-road driving .............................. 156
Overrun cut-off .............................. 152
Snow chains .................................. 287
Speed limitation ............................. 153
Towing a trailer .............................. 173
Transport by rail ............................. 154
Wet road surface ........................... 154
10
Index
E
EBD (electronic brake force distri­bution)
Display message ............................ 206
Function/notes ................................ 59
Indicator lamps .............................. 218
Electrical closing assist ...................... 73
Electrical fuses
see Fuses
Electrical step
Cleaning .........................................269
Display message ............................ 216
Emergency release .......................... 74
Function ...........................................74
Important safety notes .................... 73
Indicator lamp ................................ 227
Manual retraction ............................ 74
Obstacle detection ........................... 74
Electrical system
Battery main switch ....................... 137
Electronic brake force distribution
see EBD (electronic brake force distribution)
Electronic Stability Program
see ESP®(Electronic Stability Program)
Emergency exit .................................... 60
Emergency exit window .....................60
Emergency Tensioning Devices
Activation .........................................49
Emissions control
Service and warranty information .... 28
Engine
ADR (working speed governor) ...... 172
Changing the power output .............25
Check Engine warning lamp ...........224
Cleaning instructions ..................... 266
Engine number ............................... 317
Engine speed setting (working
mode) ............................................ 173
Irregular running ............................ 141
Jump-starting ................................. 276
Starting .......................................... 139
Starting problems .......................... 141
Switching off .................................. 150
Tow-starting (vehicle) ..................... 280
Engine electronics
Notes ............................................. 316
Problem (malfunction) ................... 141
Engine oil
Adding ...........................................252
Additives ........................................ 323
Checking the oil level (on-board
computer) ...................................... 250
Checking the oil level using the
dipstick .......................................... 251
Display message ............................ 213
Filling capacity ............................... 323
Information about oil consump-
tion ................................................ 324
Mixing ............................................ 323
Notes about oil grades ................... 322
Oil change ...................................... 323
Oil level (note) ............................... 250
Viscosity ........................................ 322
Warning lamp ................................. 222
Engine speed setting (working
mode) ................................................. 172
Engine, jump-starting ....................... 276
Equipment/conversions ..................... 26
ESP®(Electronic Stability Pro­gram)
Display message ............................ 207
Important safety information ........... 59
Indicator lamp ................................ 221
Warning lamp ................................. 218
Exhaust check ................................... 152
Exhaust gas aftertreatment
DEF level indicator ......................... 182
DEF reducing agent ....................... 320
Diesel Exhaust Fluid (DEF) ............. 320
Display messages (vehicles with
steering wheel buttons) ................. 211
Display messages (vehicles with-
out steering wheel buttons) ........... 200
Indicator lamp ....................... 221, 225
Malfunction ....................................211
Refilling DEF .................................. 147
Exterior lighting
see Lights
Exterior mirrors
Adjusting ......................................... 89
Important safety notes .................... 89
Eyeglasses compartment ................. 231
Index
11
F
Fire extinguisher ...............................276
First-aid kit ......................................... 275
Flat tire
Changing a wheel/mounting the
spare wheel ................................... 306
General notes ................................ 305
Fog lamps
Switching on/off .............................. 93
Fogged-up windows
see Climate control
Folding seat ......................................... 85
Folding table
In the twin co-driver's seat ............ 234
Frequencies
Mobile phone ................................. 316
Two-way radio ................................ 316
Front fog lamps
Switching on/off .............................. 93
Front interior light
Replacing bulbs .............................105
Front windshield
see Windshield
Fuel
Additives (diesel) ........................... 320
Consumption information .............. 320
Consumption statistics .................. 195
Diesel at very low outside temper-
atures ............................................ 319
Display message ............................ 212
Driving tips .................................... 152
Fuel gauge ..................................... 181
Important safety notes .................. 318
Problem (malfunction) ................... 147
Quality (diesel) ............................... 319
Refueling ........................................ 145
Showing the range (on-board computer with steering wheel but-
tons) .............................................. 195
Showing the range (vehicles with
steering wheel buttons) ................. 195
Tank content/reserve fuel ............. 319
Fuel filter with water separator
draining ......................................... 255
Indicator lamp ................................ 226
Fuel gauge ......................................... 181
Fuel tank
Problem (malfunction) ................... 147
Fuel tank content
Reserve, display message .............. 212
Fuses .................................................. 280
G
Gasoline
Reserve fuel warning lamp ............. 224
General driving tips
Driving short distances .................. 153
Genuine parts ...................................... 27
Glove box ........................................... 230
GTW (Gross Trailer Weight) (defini-
tion) .................................................... 303
Guarantee ............................................ 28
H
Handbrake
see Parking brake
Hazard warning lamps ........................ 95
Head restraints
Adjusting ......................................... 86
Adjusting (rear) ................................ 86
Headlamps
Adding fluid to cleaning system ..... 255
Cleaning system (function) .............. 95
Fogging up ....................................... 97
see Automatic headlamp mode
Headliner (cleaning instructions) .... 271
Heating
see Climate control
High-beam headlamps
Highbeam Assist .............................. 96
Replacing bulbs ............................. 100
Switching on/off .............................. 94
Highbeam Assist
Function/notes ................................ 96
Switching Highbeam Assist on/
off .................................................. 192
Hood
Closing ........................................... 249
Display message ............................ 217
Important safety notes .................. 248
Indicator lamp ................................ 227
Opening ......................................... 248
12
Index
Hydroplaning ..................................... 155
I
Immobilizer .......................................... 61
Indicator lamp
see Warning and indicator lamps
Indicators
see Turn signals
Insect protection on the radiator ......27
Installing a wheel
Installing the adapter (spare
wheel) ............................................ 309
Instrument cluster
Fuel gage .......................................181
Important safety notes .................. 180
Instrument cluster lighting ............. 181
Outside temperature display .......... 181
Overview .......................................... 34
Speedometer ................................. 181
Tachometer ................................... 181
Warning and indicator lamps ........... 35
Instrument cluster lighting .............. 181
Instrument lighting
see Instrument cluster lighting
Interior lighting ................................... 97
Front ................................................ 97
Motion detectors ............................. 99
Notes on replacing bulbs ............... 105
Replacing bulbs ............................. 105
Switching the rear compartment
lighting on centrally ......................... 98
Interior motion sensor
Arming ............................................. 62
Deactivating ..................................... 62
Function ........................................... 62
Switching off .................................... 62
J
Jack
Jacking points ................................ 307
Preparation .................................... 307
Storage location ............................ 274
Using ............................................. 307
Jump-starting ..................................... 276
K
Key
Position in the ignition lock ............ 138
Key positions ..................................... 138
Kickdown ........................................... 144
L
Lamps
see Warning and indicator lamps
Lane Keeping Assist
Activating/deactivating ................. 166
Function/notes ............................. 165
Language
Display (vehicles with steering
wheel buttons) ............................... 190
Lashing points and tie downs
Permissible tensile load ................. 327
LATCH-type (ISOFIX) child seat
anchors ................................................ 53
License plate lamp
Replacing bulbs ............................. 103
License plate lamp (Chassis Cab)
Replacing bulbs ............................. 104
Light sensor ......................................... 93
Lighting
see Lights
Lighting
see Lights
Lights
Activating/deactivating daytime running lamps (on-board com­puter with steering wheel but-
tons) .............................................. 192
Activating/deactivating surround lighting (vehicles with steering
wheel buttons) ............................... 193
Automatic headlamp mode .............. 93
Bulb failure indicator ........................ 92
Cornering light function ................... 95
Driving abroad ............................... 153
Fog lamps ........................................ 93
Hazard warning lamps ..................... 95
High beam flasher ............................ 94
High-beam headlamps ..................... 94
Highbeam Assist .............................. 96
Important safety notes .................... 92
Index
13
Light switch .....................................92
Low-beam headlamps ...................... 92
Parking lamps .................................. 92
Rear fog lamp .................................. 93
Setting the exterior lighting delayed switch-off (vehicles with
steering wheel buttons) ................. 193
Switching the daytime running
lamps on/off (switch) ...................... 92
Turn signals ..................................... 94
see Changing a bulb see Interior lighting
Limited Warranty ................................ 22
Load distribution ............................... 242
Load securing aids
Carrier systems ............................. 245
Loading guidelines
Important safety notes .................. 240
Loading rails
Installing cargo tie-down rings ....... 244
Maximum tensile strength ............. 328
Loads
Securing ........................................ 242
Transporting .................................. 240
Locator lighting
Setting (vehicles with steering
wheel buttons) ............................... 193
Locking
see Central locking
Locking and unlocking manually ....... 71
Locking centrally
see Central locking
Low-beam headlamps
Display message ............................ 208
Driving abroad ............................... 153
Replacing bulbs ............................. 100
Switching on/off .............................. 92
Lumbar support ................................... 83
M
M+S tires ............................................ 286
Maintenance ...................................... 256
Malfunctions
Message memory (on-board com-
puter) ............................................. 198
Maximum speed
Speed limitation ............................. 153
Menu (vehicles with steering wheel buttons)
Audio ............................................. 187
Operation ....................................... 186
Settings ......................................... 188
Telephone ...................................... 196
Message
see Display message
Message memory (on-board com-
puter) .................................................. 198
Mirrors
Exterior mirrors ................................ 89
Rear-view mirror .............................. 89
Mobile navigation devices ................ 237
Mobile phone ..................................... 237
Important safety notes .................. 236
Pre-installation ............................... 237
Type approval/frequency .............. 316
Mounting wheels
Lowering the vehicle ...................... 310
Mounting a new wheel ................... 309
Preparing the vehicle ..................... 306
Raising the vehicle ......................... 307
Removing a wheel .......................... 309
Removing and mounting the spare
wheel ............................................. 313
Securing the vehicle against roll-
ing away ........................................ 306
N
Navigation
Fittings for PND mobile navigation
devices .......................................... 237
Notes on breaking-in a new vehi-
cle ....................................................... 136
O
Occupant safety
Children in the vehicle ..................... 51
Important safety notes .................... 42
Pets in the vehicle ........................... 56
Odometer
Display (vehicles with steering
wheel buttons) ............................... 187
Display (vehicles without steering
wheel buttons) ............................... 182
14
Index
Off-road driving
Checklist after driving off-road ...... 158
Important safety notes .................. 156
Rules for driving off-road ............... 158
Oil
see Engine oil
On-board computer
Display message ............................197
Lighting submenu .......................... 192
On-board computer (vehicles with steering wheel buttons)
Audio menu ................................... 187
Display message ............................ 184
Menu overview .............................. 186
Operating ....................................... 184
Operation menu .............................186
Settings menu ............................... 188
Standard display ............................ 187
Telephone menu ............................ 196
Trip computer menu ...................... 195
On-board computer (vehicles with­out steering wheel buttons)
Display message ............................ 198
General notes ................................ 182
Setting the clock ............................ 183
Standard display ............................ 182
Operating Instructions
Before the first journey .................... 22
Limited Warranty ............................. 22
Operating safety
Vehicle registration .......................... 28
Operating safety and vehicle approval
Attachments and bodies .................. 26
BlueTEC exhaust gas aftertreat-
ment ................................................ 25
Changing the engine power out-
put ................................................... 25
Correct use ...................................... 22
Declaration of conformity ................ 24
Equipment and conversions ............. 26
Important safety notes .................... 24
Information about body/equip-
ment mounting directives ................ 26
Notes on operating the vehicle ........ 24
Qualified specialist workshop .......... 25
Registering your vehicle ................... 25
Operating system
see On-board computer
Operator's Manual
General notes .................................. 22
Vehicle equipment ........................... 22
Outline lamp
Replacing bulbs ............................. 105
Outside temperature display ........... 181
Overhead control panel ...................... 38
Overrevving range ............................. 181
Overrun cutoff ................................... 152
P
Paintwork (cleaning instructions) ... 267
Paper holder ...................................... 233
Parking ............................................... 149
Important safety notes .................. 149
Parking brake ................................ 150
Wheel chock .................................. 151
see PARKTRONIC
Parking aid
see PARKTRONIC
Parking assistance
see PARKTRONIC
Parking brake
Display message ............................ 207
Notes/function .............................. 150
Parking lamps
Replacing bulbs ............................. 100
PARKTRONIC
Deactivating/activating ................. 169
Driving system ............................... 167
Function/notes ............................. 167
Important safety notes .................. 167
Problem (malfunction) ................... 171
Range of the sensors ..................... 168
Roll-back warning .......................... 169
Trailer towing ................................. 170
Warning display ............................. 169
Partition sliding door
Important safety notes .................... 77
Opening/closing .............................. 77
Passenger compartment air-condi­tioning system
see Climate control
Passenger compartment heating
see Climate control
Index
15
Perimeter lamp
Replacing bulbs ............................. 104
Pets in the vehicle ...............................56
Plastic trim (cleaning instruc-
tions) .................................................. 270
Power supply
Battery isolating switch ................. 137
Switching off ..................................137
Switching on .................................. 137
Power take-off
Engine speed setting ..................... 172
Power washers .................................. 266
Power windows
see Side windows
Preparing for a journey
Checks in the vehicle ..................... 138
Visual check of the vehicle exte-
rior ................................................. 138
Protection of the environment
General notes .................................. 23
Pulling away ...................................... 140
Q
Qualified specialist workshop ........... 25
R
Radiator cover ..................................... 27
Radio
Changing stations (vehicles with
steering wheel buttons) ................. 187
see separate operating instructions
Radio-wave reception/transmis­sion in the vehicle
Declaration of conformity ................ 24
Rain and light sensor
Setting the sensitivity (vehicles
with steering wheel buttons) ......... 193
Windshield wiper ........................... 107
Range (vehicles with steering
wheel buttons) .................................. 195
Rear bench seat
Installing/removing (Passenger
Van) ................................................. 85
Stowage compartment (crewcab) .. 233
Rear compartment
Activating/deactivating climate
control ...........................................116
Setting the air vents ......................121
Rear door
Child-proof locks .............................. 56
Important safety notes .................... 75
Opening/closing .............................. 75
Rear fog lamp
Replacing bulbs .............................103
Switching on/off .............................. 93
Rear fog lamp (Chassis Cab)
Replacing bulbs .............................104
Rear interior light
Replacing bulbs .............................106
Rear lamps
see Lights
Rear rack
Notes ............................................. 245
Rear view camera
Cleaning instructions ..................... 269
Important safety notes .................. 171
Switching on .................................. 171
Rear window defroster
Problem (malfunction) ................... 119
Switching on/off ........................... 119
Rear window wiper ........................... 108
Switching on/off ........................... 108
Rear-compartment air-condition­ing system
see Climate control
Rear-compartment heating
see Climate control
Rear-view mirror
Anti-glare mode ............................... 89
Refilling
DEF filler neck ............................... 148
Important safety notes (Diesel
Exhaust Fluid – DEF) ......................147
Refilling procedure (Diesel
Exhaust Fluid – DEF) ......................148
Refrigerant ......................................... 326
Refueling
Fuel filler flap ................................. 146
Fuel gauge ..................................... 181
Important safety notes (fuel) ......... 145
Refueling procedure (fuel) ............. 146
see Fuel
16
Index
Releasing the parking lock man-
ually (automatic transmission) ........ 145
Remote control
Changing the operating duration
(auxiliary heating) .......................... 126
Replacing the battery (auxiliary
heating ) ........................................ 130
Switching on/off (auxiliary heat-
ing) ................................................ 126
Synchronizing (auxiliary heating) ... 126
Replacing bulbs
Important safety notes .................... 99
Replacing the battery (auxiliary
heating remote control) .................... 130
Restraint system
Introduction ..................................... 42
Warning lamp (function) .......... 42, 222
Reverse warning feature .................. 140
Roof carrier
Maximum payload .......................... 328
Notes ............................................. 245
Roof load (roof carrier) ..................... 328
S
Safety
Child restraint systems .................... 52
Children in the vehicle ..................... 51
Safety system
see Driving safety systems
Seat belts
Adjusting the height ......................... 45
Cleaning ......................................... 271
Correct usage .................................. 45
Display message ............................ 207
Fastening ......................................... 45
Important safety guidelines ............. 44
Introduction ..................................... 43
Releasing ......................................... 46
Warning lamp ................................. 227
Warning lamp (function) ................... 46
Seat heating ......................................... 87
Seats
Adjusting lumbar support ................ 83
Adjusting the co-driver's seat .......... 83
Adjusting the head restraint ............ 86
Armrest ............................................ 87
Cleaning the cover ......................... 271
Correct driver's seat position ........... 82
Folding seat ..................................... 85
Important safety notes .................... 82
Rear bench seat ............................... 85
Seat heating .................................... 87
Setting the driver's seat ................... 83
Swivel seat ....................................... 84
Twin co-driver's seat ........................ 85
Securing loads
Important safety notes .................. 242
Selector lever
Cleaning ......................................... 270
Sensors (cleaning instructions) ....... 268
Service center
see Qualified specialist workshop
Service interval display
Calling up the service due date ...... 258
Exceeding a service due date ........ 258
Notes ............................................. 257
Service due date (automatic dis-
play) ............................................... 257
Service products
Brake fluid ..................................... 324
Coolant (engine) ............................ 325
Diesel ............................................ 318
Diesel Exhaust Fluid (DEF) ............. 320
Engine oil ....................................... 322
Fuel ................................................ 318
Important safety notes .................. 318
Power steering fluid ....................... 324
Refrigerant ..................................... 326
Transmission oil ............................. 324
Washer fluid ................................... 326
Setting the air distribution ............... 117
Setting the airflow ............................ 118
Setting the clock
Vehicles with steering wheel but-
tons ............................................... 191
Vehicles without steering wheel
buttons .......................................... 183
Settings
Resetting all (vehicles with steer-
ing wheel buttons) ......................... 188
Resetting submenus (vehicles
with steering wheel buttons) ......... 189
Short journeys (diesel particle fil-
ter) ...................................................... 153
Index
17
Side windows
Cleaning ......................................... 267
Hinged side windows ....................... 78
Important safety information ........... 78
Opening/closing .............................. 78
Overview .......................................... 78
Problem (malfunction) ..................... 79
Resetting ......................................... 79
Sliding door
Child-proof locks .............................. 56
Cleaning ......................................... 269
Closing assist ................................... 73
Important safety notes .................... 72
Opening/closing .............................. 72
Opening/closing from the inside ..... 73
Opening/closing from the out-
side .................................................. 73
SmartKey
Changing the battery ....................... 69
Changing the locking system set-
tings ............................................... 194
Checking the battery ....................... 68
Display message ............................217
Door central locking/unlocking ....... 66
Important safety notes .................... 66
Loss ................................................. 70
Problem (malfunction) ..................... 70
SmartKey positions (ignition lock) .. 138
Snow chains ...................................... 287
Sockets .............................................. 236
Spare wheel
General notes ................................ 312
Important safety notes .................. 312
Removing/mounting ......................313
Special seat belt retractor .................. 52
Specialist workshop ............................ 25
Speed, controlling
see Cruise control
Speedometer
Digital (vehicles with steering
wheel buttons) ............................... 191
Digital (vehicles without steering
wheel buttons) ............................... 182
Selecting display unit (vehicles
with steering- wheel buttons) ........190
see Instrument cluster
Sprinter Dealer
see Qualified specialist workshop
Standing lamps
Replacing bulbs .............................100
Replacing bulbs (rear) .................... 103
Standing lamps (Chassis Cab)
Replacing bulbs (rear) .................... 104
Start-off assist
Display message ............................ 205
Starting (engine) ................................ 139
Station
see Radio
Steering wheel
Adjusting ......................................... 88
Button overview ............................... 37
Cleaning ......................................... 270
Step
see Electrical step
Stickers
General safety notes ........................ 22
Stowage spaces
see Stowage spaces and stowage compartments
Stowage spaces and stowage com­partments
Eyeglasses compartment ...............231
Glove box ....................................... 230
Important safety notes .................. 230
Paper holder .................................. 233
Stowage compartment above the
windshield ..................................... 232
Stowage compartment in the cen-
ter console ..................................... 232
Stowage compartment in the
dashboard ...................................... 231
Stowage space above the head-
liner ............................................... 232
Stowage space under the rear
bench seat ..................................... 233
Stowage space under the twin co-
driver's seat ................................... 232
Summer tires ..................................... 286
Switch unit
see Control panel
Switching off the alarm (ATA) ............ 61
Switching the heater booster func-
tion on/off ......................................... 130
18
Index
Switching the surround lighting
on/off (on-board computer) .............193
Swivel seat ...........................................84
T
Tachometer ........................................ 181
Tail lamps
Changing ....................................... 104
Replacing bulbs ............................. 103
see Lights
Tail lamps (Chassis Cab)
Replacing bulbs ............................. 104
Tank content
Fuel gauge ..................................... 181
Range (vehicles with steering
wheel buttons) ............................... 195
Reserve fuel warning lamp ............. 224
Technical data
Capacities ...................................... 318
Cargo tie-down points .................... 327
Cargo tie-down rings ...................... 327
Loading rails .................................. 328
Roof carrier .................................... 328
Tires/wheels ......................... 294, 311
Trailer tow hitch ............................. 328
Vehicle data ................................... 327
Telephone .......................................... 236
Telephone (on-board computer)
Accepting an incoming call ............ 196
Display messages .......................... 217
Numbers from the phone book ...... 196
Operating ....................................... 196
Redialing ........................................ 197
Rejecting or ending a call .............. 196
Temperature
Outside temperature ...................... 181
Setting (climate control) ................ 117
Setting the unit (vehicles with
steering wheel buttons) ................. 189
Theft deterrent systems
ATA (Anti-Theft Alarm system) ......... 61
Immobilizer ...................................... 61
Tow-away alarm ............................... 62
Thoraxbag ............................................ 48
Tightening torques for wheel nuts/
wheel bolts ........................................ 310
Time
Setting the time (vehicles with
steering wheel buttons) ................. 191
Setting the time (vehicles without
steering wheel buttons) ................. 183
Timer
Activating ....................................... 128
Important safety notes .................. 127
Overview ........................................ 127
Setting the heating level (auxiliary
heating) ......................................... 129
Setting the preselection time
(auxiliary heating) .......................... 129
Setting weekday, time and oper­ating duration (auxiliary heating) ... 128 Switching immediate heating
mode on/off (auxiliary heating) ..... 128
Tire pressure
Calling up (on-board computer) ..... 291
Checking manually ........................ 290
Display messages (vehicles with
steering wheel buttons) ................. 215
Display messages (vehicles with-
out steering wheel buttons) ........... 199
Maximum ....................................... 290
Notes ............................................. 289
Recommended ............................... 288
Setting the unit (vehicles with
steering wheel buttons) ................. 191
Tire label ................................ 288, 289
Tire pressure loss warning system .. 292 Tire pressure monitor
Checking the tire pressure elec-
tronically ........................................ 292
Display message ............................ 215
Function/notes ............................. 291
Indicator lamp ................................ 226
Restarting ...................................... 293
Warning lamp ................................. 292
Tire pressure table ............................ 294
Tires
Aspect ratio (definition) ................. 304
Average weight of the vehicle
occupants (definition) .................... 303
Bar (definition) ............................... 302
Changing a wheel .......................... 305
Characteristics .............................. 302
Checking ........................................ 285
Index
19
Curb weight (definition) ................. 304
Definition of terms ......................... 302
Direction of rotation ...................... 306
Distribution of the vehicle occu-
pants (definition) ............................ 305
DOT (Department of Transporta-
tion) (definition) ............................. 303
DOT, Tire Identification Number
(TIN) ............................................... 302
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 303
GTW (Gross Trailer Weight) (defi-
nition) ............................................ 303
GVW (Gross Vehicle Weight) (def-
inition) ........................................... 303
GVWR (Gross Vehicle Weight Rat-
ing) (definition) .............................. 303
Important safety notes .................. 284
Increased vehicle weight due to
optional equipment (definition) ...... 303
Information on driving .................... 284
Kilopascal (kPa) (definition) ........... 303
Labeling (overview) ........................ 299
Load bearing index (definition) ...... 304
Load index ..................................... 301
Load index (definition) ................... 304
M+S tires ....................................... 286
Maximum load on a tire (defini-
tion) ............................................... 304
Maximum loaded vehicle weight
(definition) ..................................... 303
Maximum permissible tire pres-
sure (definition) ............................. 304
Maximum tire load ......................... 301
Maximum tire load (definition) ....... 304
Optional equipment weight (defi-
nition) ............................................ 304
PSI (pounds per square inch) (def-
inition) ........................................... 304
Replacing ....................................... 305
Service life ..................................... 286
Sidewall (definition) ....................... 304
Snow chains .................................. 287
Speed rating (definition) ................ 303
Storing ........................................... 306
Structure and characteristics
(definition) ..................................... 302
Summer tires ................................. 286
TIN (Tire Identification Number)
(definition) ..................................... 304
Tire bead (definition) ...................... 304
Tire pressure (definition) ................ 304
Tire pressures (recommended) ...... 303
Tire size (data) ....................... 294, 311
Tire size designation, load-bearing
capacity, speed rating .................... 300
Tire tread ....................................... 285
Tire tread (definition) ..................... 304
Total load limit (definition) ............. 305
Traction (definition) ....................... 304
TWR (permissible trailer drawbar
noseweight) (definition) ................. 305
Uniform Tire Quality Grading
Standards (definition) .................... 303
valve, Snap-In ................................ 290
Wear indicator (definition) ............. 305
Wheel rim (definition) .................... 303
Top Tether ............................................ 54
Touchshift (automatic transmis-
sion) .................................................... 143
Tow-away alarm
Arming/deactivating ........................ 62
Deactivating ..................................... 62
Operation ......................................... 62
Tow-starting
Emergency engine starting ............ 280
Important safety notes .................. 277
Towing
If the vehicle is stuck ..................... 280
Installing/removing the towing
eye ................................................. 278
With a raised front or rear axle ...... 279
Towing a trailer
Axle load, permissible .................... 330
Cleaning the trailer tow hitch ......... 270
Coupling up a trailer ...................... 175
Decoupling a trailer ....................... 177
Driving tips .................................... 173
Important safety notes .................. 173
Notes on retrofitting ...................... 328
Power supply ................................. 178
Trailer loads ................................... 330
Towing away
Important safety guidelines ........... 277
In the event of malfunctions .......... 279
With both axles on the ground ....... 279
20
Index
Trailer
Brake force booster malfunction ... 219
Trailer coupling
see Towing a trailer
Trailer loads and drawbar nose-
weights ...............................................177
Trailer towing
Blind Spot Assist ............................ 165
PARKTRONIC ................................. 170
Permissible trailer loads and
drawbar noseweights ..................... 177
Transmission
see Automatic transmission
Transmission oil ................................ 324
Transport
Loading guidelines ......................... 240
Vehicle ...........................................280
Transport by rail ................................ 154
Transportation
Rail ................................................ 154
Transporting
Load distribution ............................ 242
Securing a load .............................. 242
Trim pieces (cleaning instruc-
tions) ..................................................270
Trip computer (on-board com-
puter) ..................................................195
Trip meter
see Trip odometer
Trip odometer
Display (vehicles with steering
wheel buttons) ............................... 187
Display (vehicles without steering
wheel buttons) ............................... 182
Resetting ....................................... 181
see Trip computer (on-board computer)
Turn signals
Replacing bulbs (front) ................... 102
Replacing bulbs (rear) .................... 103
Switching on/off .............................. 94
Turn signals (Chassis Cab)
Replacing bulbs (rear) .................... 104
Twin co-driver's seat
Folding table .................................. 234
Stowage compartment .................. 232
Two-way radios
Type approval/frequency .............. 316
TWR (Tongue Weight Rating) (defi-
nition) ................................................. 305
U
Unlocking
From inside the vehicle (central
unlocking button) .............................71
USB port .............................................238
V
Vehicle
Data acquisition ............................... 29
Display message ............................ 216
Electronics ..................................... 316
Equipment ....................................... 22
Individual settings (vehicles with
steering wheel buttons) ................. 188
Limited Warranty .............................22
Loading .......................................... 295
Locking (SmartKey) .......................... 66
Lowering ........................................ 310
Maintenance .................................... 28
Parking for a long period ................ 151
Pulling away ................................... 140
Raising ........................................... 307
Registration ............................... 25, 28
Reporting problems ......................... 28
Securing from rolling away ............ 149
Towing away .................................. 277
Transporting .................................. 280
Unlocking (SmartKey) ...................... 66
Vehicle battery
see Battery (vehicle)
Vehicle bodies
Body/equipment mounting direc-
tives for trucks ................................. 26
Vehicle data ....................................... 327
Vehicle identification number .......... 316
Vehicle identification plate .............. 316
Vehicle tool kit .................................. 274
Vents
see Air vents
Voltage supply
Fuses ............................................. 280
Index
21
W
Warning
Stickers ...........................................22
Warning and indicator lamps
Brakes ...........................................219
Check Engine ................................. 224
Coolant .......................................... 223
Diesel Exhaust Fluid (DEF) ............. 221
Electrical step ................................ 227
ESP®.............................................. 218
ESP®function ................................ 221
Overview .......................................... 35
Seat belt ........................................ 227
Warning lamp ....................................275
Warning triangle ................................ 275
Warning- and indicator lamps
ABS ................................................ 218
Air filter .......................................... 225
ASR ................................................ 218
BAS ................................................ 218
Battery charge ............................... 222
Brake wear ....................................222
Bulbs .............................................. 227
Doors ............................................. 227
Engine oil level ............................... 222
Preglow .......................................... 225
Reserve fuel ................................... 224
Tire pressure monitor .................... 226
Water separator .............................226
Windshield washer fluid ................. 226
Washer fluid
Adding ...........................................255
Capacities ...................................... 327
Display message ............................ 217
Indicator lamp ................................ 226
Notes ............................................. 326
Wiping with ....................................107
Wheels
Changing a wheel .......................... 305
Checking ........................................ 285
Cleaning ......................................... 267
Important safety notes .................. 284
Installing the adapter (spare
wheel) ............................................ 309
Interchanging/changing ................ 305
Mounting a new wheel ................... 309
Mounting a wheel .......................... 306
Removing a wheel .......................... 309
Removing and mounting the spare
wheel ............................................. 313
Snow chains .................................. 287
Storing ...........................................306
Tightening torque ........................... 310
Wheel size/tire size ....................... 311
Window curtain air bag ....................... 49
Windows
see Side windows
Windshield
Defrosting ...................................... 118
Windshield heating
Problem (malfunction) ................... 119
Switching on/off ........................... 119
Windshield washer fluid
Adding ...........................................255
Indicator lamp ................................ 226
Windshield wipers
Problem (malfunction) ................... 109
Rain and light sensor ..................... 107
Rear window wiper ........................ 108
Replacing the wiper blades ............ 108
Setting the sensitivity (vehicles with steering wheel buttons and
rain/light sensor) ........................... 193
Switching on/off ........................... 107
Wiping with windshield washer
fluid ............................................... 107
Winter diesel ..................................... 319
Winter driving
Slippery road surfaces ................... 156
Snow chains .................................. 287
Winter operation
General notes ................................ 286
Radiator cover ................................. 27
Winter tires
M+S tires ....................................... 286
Setting a limit speed ......................153
Wiper blades
Cleaning ......................................... 268
Replacing ....................................... 108
Workshop
see Qualified specialist workshop
Introduction
22
Operating Instructions
Before the first journey
These instructions, the Maintenance Booklet and the additional equipment-related instruc­tions are integral parts of the vehicle. Keep these documents in the vehicle at all times. If you sell the vehicle, always pass on all docu­ments to the new owner.
Before you first drive off, read these docu­ments carefully and familiarize yourself with your vehicle.
For your own safety and a longer vehicle life, follow the instructions and warning notices in these Operating Instructions. Failure to observe the instructions may lead to damage to the vehicle or personal injury.
Vehicle damage caused by a failure to observe the instructions is not covered by the New Vehicle Limited Warranty.
Limited Warranty
Follow the instructions in this Operator's
!
Manual about the proper operation of your vehicle as well as about possible vehicle damage. Damage to your vehicle that ari­ses from culpable contravention of these instructions is not covered by the Limited Warranty of the distributor named on the inside of the front cover.
Vehicle equipment
The Operating Instructions describe all mod­els and standard and optional equipment of your vehicle that were available at the time of going to print. Country-specific variations are possible. Note that your vehicle may not be equipped with all of the described functions. This also applies to systems and functions relevant to safety. The equipment in your vehicle may therefore differ from that shown in the descriptions and illustrations.
The original purchase contract documenta­tion for your vehicle contains a list of all of the systems in your vehicle.
If you have questions about equipment and operation, consult any authorized Sprinter Dealer.
Proper use
Observe the following information when oper­ating your vehicle:
R
the safety notes in these operating instruc­tions
R
the technical data in these Operating Instructions
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traffic laws and regulations
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motor vehicle laws and safety standards
There are various warning stickers affixed to the vehicle. If you remove warning stickers, you and others may fail to recognize the dan­gers. Leave the warning stickers in their orig­inal position.
WARNING
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Modifications to electronic components, their software as well as wiring can impair their function and/or the function of other net­worked components. In particular, systems relevant to safety could also be affected. As a result, these may no longer function as inten­ded and/or jeopardize the operating safety of the vehicle. There is an increased risk of an accident and injury.
Never tamper with the wiring as well as elec­tronic components or their software. You should have all work to electrical and elec­tronic equipment carried out at a qualified specialist workshop.
The general operating permit for your vehicle could be rendered invalid if you carry out modifications to electronic components, their software as well as wiring.
Introduction
23
WARNING
G
Gases and fluids from substances that con­stitute a health hazard or react aggressively can escape even from securely closed con­tainers. When transporting such substances in the vehicle interior, your ability to concen­trate or your health could be affected during the journey. Malfunctions, short circuits or electrical component system failures may also result. There is a risk of an accident and fire.
Do not store or transport any substances in the vehicle interior which are hazardous to health or react aggressively.
These instructions must also be observed for vehicles where the cargo compartment is not fully separated from the driver's cab.
Partition with door/window: always keep the door/window in the partition closed during transport.
Examples of substances that are hazardous to health and/or react aggressively:
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Solvents
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Fuel
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Oil and grease
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Cleaning agents
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Acids
Protection of the environment
Economic and environmentally aware driving
Environmental note
H
Daimler's declared policy is one of compre­hensive environmental protection.
The objectives are for the natural resources that form the basis of our existence on this planet to be used sparingly and in a manner that takes the requirements of both nature and humanity into account.
You too can help to protect the environment by operating your vehicle in an environmen­tally responsible manner.
Fuel consumption and the rate of engine, transmission, brake and tire wear are affected by these factors:
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operating conditions of your vehicle
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your personal driving style
You can influence both factors. You should bear the following in mind:
Operating conditions:
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avoid short trips as these increase fuel con­sumption.
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always make sure that the tire pressures are correct.
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do not carry any unnecessary weight.
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remove roof racks once you no longer need them.
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a regularly serviced vehicle will contribute to environmental protection. You should therefore adhere to the service intervals.
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always have service work carried out at a qualified specialist workshop.
Personal driving style:
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do not depress the accelerator pedal when starting the engine.
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do not warm up the engine when the vehicle is stationary.
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drive carefully and maintain a safe distance from the vehicle in front.
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avoid frequent, sudden acceleration and braking.
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change gear in good time and use each gear only up to Ô of its maximum engine speed.
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switch off the engine in stationary traffic.
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keep an eye on the vehicle's fuel consump­tion.
Environmental issues and recommen­dations
When prompted by this Operator's Manual to dispose of materials, please try to regenerate and recycle these materials. Observe all rel­evant environmental guidelines and regula-
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Introduction
24
tions when disposing of materials. This helps to protect the environment.
Operating safety and vehicle approval
Important safety notes
WARNING
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If you do not have the prescribed service/ maintenance work or any required repairs carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte­nance work as well as any required repairs carried out at a qualified specialist workshop.
Air bags and pyrotechnic Emergency Tension­ing Devices (ETDs) contain perchlorate mate­rial, which may require special handling and regard for the environment. The guidelines must be observed during disposal.
In California, you can find more information on the Internet at www.dtsc.ca.gov.
Notes on operating the vehicle
There is a risk of damage to the vehicle if:
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the vehicle makes contact with the ground, e.g. on a high curb or a loose road surface
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you drive too quickly over an obstacle, e.g. a curb or a pothole
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a heavy object hits the underbody or chas­sis component
In these or similar situations, the vehicle body/frame, the underbody, chassis compo­nents, wheels or tires could be damaged even if this is not visible from the outside. Compo­nents that have been damaged in this way can unexpectedly fail or no longer be able to assimilate the loads occurring in the event of an accident. If the underbody paneling is damaged, flammable material, such as leaves, grass or twigs, could collect between the underbody and underbody paneling. These materials could ignite if they remain in
contact with hot components of the exhaust system for an extended period.
WARNING
G
Flammable material such as leaves, grass or twigs may ignite if they come into contact with hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads, check the vehicle's underside regularly. In particular, remove parts of plants or other flammable materials which have become trapped. In the case of damage, contact a qualified specialist workshop.
Have the vehicle checked and repaired imme­diately at a qualified specialist workshop. If you become aware when continuing the jour­ney that driving safety has been effected, stop as soon as possible in accordance with the traffic conditions. In such cases, consult a qualified specialist workshop.
Declaration of conformity
Radio-based vehicle components
USA: "The wireless devices of this vehicle
comply with Part 15 of the FCC Rules. Oper­ation is subject to the following two condi­tions: 1) These devices may not cause harm­ful interference. 2. This device must accept any interference received, including interfer­ence that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for com­pliance could void the user’s authority to operate the equipment."
Canada: "The wireless devices of this vehicle comply with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: 1) These devices may not cause interference, and 2) these devices must accept any interference received, including interference that may cause undesired operation of the device".
Introduction
25
Diagnostics connection
The diagnostics connection is only intended for the connection of diagnostic equipment at a qualified specialist workshop.
WARNING
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If you connect equipment to the diagnostics connection in the vehicle, it may affect the operation of the vehicle systems. As a result, the operating safety of the vehicle could be affected. There is a risk of an accident.
Do not connect any equipment to a diagnos­tics connection in the vehicle.
Changing the engine power output
Increases in engine power can:
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change the emission values
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cause malfunctions
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cause consequential damage
The operating reliability of the engine is not guaranteed in all cases.
Any tampering with the engine management system in order to increase the engine power output will lead to the loss of the New Vehicle Limited Warranty and other warranty entitle­ments.
If you sell the vehicle, inform the purchaser about the changes to the engine power out­put of the vehicle. If you do not inform the buyer, this may constitute a punishable offense under national legislation.
Qualified specialist workshops
An authorized Sprinter Dealer is a qualified specialist workshop.
A qualified specialist workshop has the nec­essary specialist knowledge, tools and quali­fications to correctly carry out the work required on the vehicle.
This is especially the case for work relevant to safety. Observe the information in the Main­tenance Booklet.
The following work should always be carried out at qualified specialist workshop:
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work relevant to safety
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service and maintenance work
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repair work
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modifications as well as installations and alterations
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work on electronic components
For this reason, we recommend an authorized Sprinter Dealer.
Only have work carried out on the engine
!
electronics and its associated parts, such as control units, sensors, actuating com­ponents and connector leads, at a qualified specialist workshop. Vehicle components may otherwise wear more quickly and the vehicle's operating permit may be invalida­ted.
Registering your vehicle
We may ask our authorized Sprinter Dealers to carry out technical inspections on certain vehicles to improve their quality or safety. We can only inform you about vehicle checks if we have your registration data.
Your registration data is not stored if:
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you did not purchase your vehicle at an authorized Sprinter Dealer.
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your vehicle has never been inspected at an authorized Sprinter Dealer.
It is advisable to register your vehicle with an authorized Sprinter Dealer. Please inform us as soon as possible about any change of address or vehicle ownership.
Exhaust gas aftertreatment
To function properly, exhaust gas aftertreat­ment must be operated with Diesel Exhaust Fluid (DEF) reducing agent . The DEF range is dependent on operating and driving condi­tions. Therefore, add to the DEF supply tank regularly during vehicle operation or, at the
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Introduction
26
latest, after receiving the first warning mes­sage via the on-board computer.
To conform to emission regulations, you must operate the vehicle with DEF and refill the supply regularly. The engine management recognizes attempts to operate the vehicle without DEF, with thinned DEF or with another reducing agent. After previous warn­ing messages, the engine management then prevents a further engine start.
If the DEF level drops below 1.5 US gal (5.5 l), the first warning message is issued and a warning tone sounds. After the message appears for the first time, and under normal driving conditions, the remaining DEF supply will last for approximately 1000 miles (1600 km).
If a reserve mark of 0.8 US gal (3.0 l) is reached, a second warning message is issued and a warning tone sequence sounds. After the first message, the DEF supply will last for approximately 1200 miles (1900 km). Subse­quently, you will only be able to start the engine a further 16 times.
You should immediately add 2.0 US gal (7.6 l) of DEF (Y page 147) or have the DEF supply reservoir filled at a qualified specialist work­shop.
When the number of remaining engine starts is 00 and the engine is restarted, the engine management prevents the vehicle from being driven at a speed exceeding 5 mph (8 km/h).
If the ; Check Engine indicator lamp lights up, the exhaust gas aftertreatment is faulty or an emission-related malfunction has occur­red (Y page 211). You will then only be able to drive a maximum 50 mi (80 km) before the engine management restricts the number of starts remaining.
If the exhaust gas aftertreatment is faulty, have it checked and repaired at a qualified specialist workshop.
Further information on DEF can be found in the "Refueling" (Y page 147) and "Service products and capacities" (Y page 320) sec­tions.
Attachments, bodies, equipment and conversions
Information about body/equipment mounting directives
For safety reasons, have add-on equip-
!
ment manufactured and installed accord­ing to the Sprinter body/equipment mount­ing directives in force. These body/equip­ment mounting directives ensure that the chassis and the body form one unit and that maximum operating and road safety is ach­ieved.
We recommend for safety reasons that:
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you carry out no other modifications to the vehicle.
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you obtain the agreement of the distrib­utor named on the inside of the front cover for any deviations from the approved body/equipment mounting directives.
Approval from certified inspection agen­cies or official approvals cannot rule out risks to your safety.
Please observe the information concerning Mercedes-Benz Genuine Parts (Y page 27).
Further information can be obtained at any authorized Sprinter Dealer.
WARNING
G
The function of systems or components can be affected by conversions or modifications to the vehicle. They might not function prop­erly any more and/or jeopardize the opera­tional safety of the vehicle. There is an increased risk of an accident and injury.
Conversions or modifications should always be carried out at qualified specialist work­shop.
If you intend to make modifications to your vehicle, we strongly recommend that you contact the distributor named on the inside of the front cover. There you will receive all the necessary information and a charge may be levied.
Introduction
27
You alone accept the responsibility if body manufacturers or dealers make modifications that affect the final certification of the engine, the vehicle or the equipment. This also applies to the identification and documenta­tion of modifications to the affected vehicle components.
You are responsible for certification and con­firmation that:
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all the applicable standards and regulations that are affected by the vehicle modifica­tion are met
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the modified vehicle fulfills the vehicle safety standards and emissions laws and regulations
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the modifications or installation of acces­sories does not affect the safety of the vehicle
We are not responsible for the final certifica­tion, product liability or warranty claims which result from the modifications. This applies to:
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the modified components, assemblies or systems
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any resulting noncompliance with any of the emissions laws and regulations or the motor vehicle safety standards
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any consequences arising from the changes that make the vehicle less safe or even render it defective
We do not assume responsibility as the final­stage manufacturer or for the consequential product liability.
Notes on the radiator
Even seemingly small changes to the vehicle, such as attaching a radiator trim for winter driving, is not permitted. Do not cover up the radiator. Do not use thermal mats, insect pro­tection covers or anything similar.
Otherwise, the values of the diagnostic sys­tem may be affected. Some of these values are legally prescribed and must always be correct.
Information on the cargo compartment floor
The wooden or plastic cargo area floor fit-
!
ted at the factory is an integral component of the vehicle structure. The vehicle body could be damaged if you have the load area floor removed. This then affects the secur­ing of loads and the maximum loading capacity of the lashing points is no longer guaranteed.
Therefore, do not have the load area floor removed.
Genuine Mercedes-Benz parts
Air bags and Emergency Tensioning Devi-
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ces, as well as control units and sensors for these restraint systems, may be installed in the following areas of your vehicle:
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doors
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door pillars
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door sills
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seats
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cockpit
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instrument cluster
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center console
Do not install accessories such as audio systems in these areas. Do not carry out repairs or welding. You could impair the operating efficiency of the restraint sys­tems.
Have aftermarket accessories installed at a qualified specialist workshop.
Environmental note
H
We supply reconditioned assemblies and parts which are of the same quality as new parts. The same New Vehicle Limited War­ranty applies as for new parts.
The operating safety of the vehicle could be jeopardized if you use parts, tires and wheels as well as accessories relevant to safety which have not been approved by Mercedes­Benz. This could lead to malfunctions in
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Introduction
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safety-relevant systems, e.g. the brake sys­tem. Only use genuine Mercedes-Benz parts or parts of equal quality. Only use tires, wheels and accessories that have been spe­cifically approved for your vehicle.
We test genuine Sprinter parts, as well as conversion parts and accessories that have been specifically approved for the type of vehicle, for:
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reliability
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safety
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suitability
Despite ongoing market research, Mercedes­Benz is unable to assess other parts. There­fore, we accept no responsibility for the use of such parts in Sprinter vehicles, even if they have been officially approved or independ­ently approved by a testing center.
In some countries, certain parts are only offi­cially approved for installation or modification if they comply with legal requirements. All genuine Sprinter parts satisfy these require­ments. Make sure that all parts are suitable for your vehicle.
Always specify the vehicle identification num­ber (VIN) and engine number when ordering genuine Sprinter parts (Y page 316).
Service and vehicle operation
Maintenance and literature
The Service and Warranty Information Book­let contains detailed information on the types of warranty that your Sprinter is covered by, including:
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New Vehicle Limited Warranty
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Diesel Engine Limited Warranty
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Anti-Perforation Warranty
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Limited Warranty for Restraint Systems (only vehicles that have been sold and reg­istered in the state of Kansas)
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Legally required Emission Performance Warranty
Replacement parts and accessories are sub­ject to the Replacement Part and Accessory Warranty of the dealer mentioned on the inside cover. You can obtain these from any authorized Sprinter dealer.
Maintenance
The Maintenance Booklet and the Service and Warranty Information Booklet describe all necessary maintenance work that should be carried out at regular intervals.
When you take the vehicle to an authorized Sprinter dealer, always be sure to bring the Maintenance/Service/Warranty Information Booklet. Your customer service advisor enters each maintenance service into the Maintenance Booklet for you.
Registering your vehicle
We may ask our authorized Sprinter Dealers to carry out technical inspections on certain vehicles to improve their quality or safety.
We can only inform you about vehicle checks if we have your registration data.
Your registration data is not stored if:
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you did not purchase your vehicle at an authorized Sprinter Dealer.
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your vehicle has never been inspected at an authorized Sprinter Dealer.
It is advisable to register your vehicle with an authorized Sprinter Dealer. Please inform us as soon as possible about any change of address or vehicle ownership.
Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to con­tact an authorized Sprinter Dealer immedi­ately to have the problem diagnosed and rec­tified.
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