Mercedes-Benz USA LLC and Mercedes-Benz Canada Inc. are Daimler companies.
Canada only:
Authorized Sprinter Dealer is defined as an authorized Mercedes-Benz Sprinter Dealer.
Thank you for choosing the new Sprinter.
Before your first journey, please familiarize
yourself with your vehicle and how it
operates, as well as its driving, control and
convenience functions.
Before you drive off, read this Operator’s
Manual. This will help you to obtain the
maximum pleasure from your vehicle and to
avoid endangering yourself and others.
The equipment or product name for your
vehicle may vary, depending on:
R
model
R
order
R
country specification
R
availability
Your vehicle's equipment may differ from
some descriptions and illustrations. Items of
optional equipment are
also described in this
manual, should you require a description of
the way they work.
The manufacturer continuously updates its
vehicles and equipment. We therefore
reserve the right to make changes with regard
to:
R
design
R
equipment
R
technical features
Your nearest authorized Sprinter Dealer will
be happy to assist you further if you have any
other questions.
The Operator’s Manual, Brief Instructions,
Service and Warranty Information Booklet,
Maintenance Booklet and equipment-related
supplementary operator’s manuals are
integral parts of the vehicle.
Always keep these manuals in the vehicle.
Pass them on to the new owner if you sell the
vehicle.
We extend our best wishes for many miles of
safe, pleasurable driving.
9065844871
É90658448718ËÍ
Contents
3
Index ....................................................... 4
Sonderausstattungen
Ihres Fahrzeugs, die zum Zeitpunkt des
Redaktionsschlusses dieser
Betriebsanleitung erhältlich waren.
Länderspezifische Abweichungen sind
möglich. Beachten Sie, dass Ihr Fahrzeug
nicht mit allen beschriebenen Funktionen
ausgestattet sein könnte. Dies betrifft auch
sicherheitsrelevante Systeme und
Funktionen.
Environmental protection
% Environmental note
Our declared policy is one of comprehensive
environmental protection.
Our objective is to use natural resources,
which are the basis of our existence on this
planet, sparingly and in a manner that takes
the requirements of both nature and
humanity into account.
You too can contribute to environmental
protection by operating your vehicle in an
environmentally responsible manner.
Fuel consumption and engine, transmission,
brake and tire wear depend on these two
factors:
R
operating conditions of your vehicle
R
your personal driving style
You can influence both factors.
Observe the following notes: Operating
conditions:
R
avoid driving short distances as this
increases fuel consumption.
R
make sure that the tire pressures are
always correct.
R
do not carry
any unnecessary weight in/on
the vehicle.
R
keep an eye on the vehicle's fuel
consumption.
R
remove roof racks
once you no longer need
them.
R
a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the specified service
intervals.
R
always have maintenance work carried out
at an authorized Sprinter Dealer.
Personal driving style:
R
do not depress the accelerator pedal when
starting the engine.
R
do not warm up the engine when the
vehicle is stationary.
R
adopt an anticipatory style of driving and
keep a sufficient distance from other
vehicles.
R
avoid frequent, sudden acceleration.
R
switch off the engine in stationary traffic.
Environmental concerns and
recommendations
In this manual,
whenever you see instructions
to discard materials, you should first attempt
to reclaim and recycle them. To preserve our
environment, follow appropriate
environmental rules and regulations when
disposing of materials.
Operating Safety
Safety notes
Warning
G
Engine exhaust, some of its constituents, and
certain vehicle components contain or emit
chemicals
cause cancer and birth defects or other
reproductive harm.
In addition, certain fluids contained in
vehicles, and certain products of component
wear contain chemicals known to the State of
California to cause cancer and birth defects
or other reproductive harm.
known to
the State of California to
Introduction
17
Emergency tensioning retractors, airbags and
remote control batteries
which may require special handling and
regard for the environment. Check with your
local government's disposal guidelines.
If work on electronic equipment and its
software is carried out incorrectly, this
equipment
systems are networked via interfaces.
Tampering with these electronic systems
could cause malfunctions in systems which
have not been modified. Malfunctions such as
these can seriously jeopardize the vehicle's
operating safety and therefore your own
safety.
You should therefore have all work and
modifications to electronic components
carried out at a qualified specialist workshop.
G
A heavy impact to the underbody, tires or
wheels, for example when bottoming out on
rough terrain or driving over an obstacle at
high speed, could damage your vehicle. This
also applies to vehicles equipped with
underbody protection.
In this case, have your vehicle checked at an
authorized
relevant to safety or on safety-related
systems must be carried out at an authorized
Sprinter Dealer.
G
Always have maintenance work carried out at
an authorized Sprinter Dealer which has the
necessary specialist knowledge and tools to
carry out the work required. In particular,
work relevant to safety or on safety-related
systems
Sprinter Dealer.
could stop
Warning
Sprinter Dealer.
Warning
must be
contain perchlorate,
working. The electronic
In particular, work
carried out at an authorized
Service and warranty information
The Service and Warranty Information
Booklet contains detailed information about
the warranties covering your Sprinter,
including
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New Vehicle Limited Warranty
R
Diesel Engine Limited Warranty
R
Corrosion Warranty
R
Restraint System Limited Warranty
(vehicles sold and
registered in the State of
Kansas only)
R
Emission Warranties required by law.
Registering your vehicle
We may instruct our authorized Sprinter
Dealer to carry out technical inspections on
certain vehicles to improve their quality or
safety.
If you did not purchase your vehicle from an
authorized dealership and your vehicle has
not yet been inspected at an authorized
Sprinter Dealer, there
is a possibility that your
vehicle has not been registered in your name.
We will only be able to inform you about
vehicle inspections if we are in possession of
your registration data.
It is advisable to have your vehicle registered
at an authorized Sprinter Dealer.
Inform us as soon as possible if your address
has changed or if there has been a change of
vehicle owner.
Digital speedometer and total
distance recorder
Do not allow the electronically stored total
distance covered by your vehicle to be
modified as a result of tampering with the
electronics system.
This type of modification or failing to inform
the buyer when selling the vehicle could
constitute an offense punishable by law.
Z
Introduction
18
Modifying the engine power output
Having the engine power output of your
vehicle increased by tampering with the
electronic engine management system will
invalidate the vehicle's general operating
permit and insurance coverage, as well as
your New Vehicle Limited Warranty and
warranty entitlement.
Modifications to the output of the engine
must be reported to the insurance provider
and require the vehicle to be recertified. The
tires, chassis, brake and cooling systems
must be adapted to the increased engine
power output.
Tampering with the electronic engine
management system modifies emission
values and it
the operating safety of the engine in every
case. Increases in performance may lead to
malfunctions and consequential damage to
other assemblies.
If you sell the vehicle, failing to inform the
buyer of the modified engine power output
could constitute an offense punishable by
law, depending on the country concerned.
will not be possible to guarantee
Diesel particle filter
!
If the vehicle is predominantly used for
short-distance driving, this could lead to a
malfunction in the automatic cleaning
function for the diesel particle filter. As a
result, fuel may accumulate in the engine
oil and cause engine failure.
Therefore, if you mainly drive short
distances, you should
on rural roads for 20 minutes every
310 miles (500 km). This ensures sufficient
regeneration of the diesel particle filter.
drive on a highway or
Vehicle alterations
We recommend the use of genuine Sprinter
parts and conversion parts as well as
accessories that have been expressly
approved for your vehicle model.
These parts have been subjected to special
tests in order to determine their safety,
reliability and suitability.
!
For safety reasons, have add-on
equipment prepared and installed
according to the
mounting directives in force. These body/
equipment mounting directives guarantee
that the chassis and add-on equipment
form a cohesive whole and that the highest
possible level of operating and driving
safety is reached.
We recommend for safety reasons that:
R
you carry out no other modifications to
the vehicle.
R
you obtain the agreement of the
distributor named on the inside of the
front cover for any deviations from the
approved body/equipment mounting
directives.
Approval by official testing centers or
permission given by authorities do not
eliminate safety risks.
!
The wooden or plastic cargo area floor
fitted at the factory is an integral
component of the vehicle structure. The
vehicle body could be damaged if you have
the load area floor removed. This then
affects the securing of loads and the
maximum loading capacity of the lashing
points is no longer guaranteed.
Therefore, do not have the load area floor
removed.
Even seemingly small changes to the vehicle,
such as attaching a radiator cover for winter
driving or as protection against insects, are
not allowed. These could cause the engine
diagnostics to register incorrect data. The
recording of engine diagnostic data is a legal
requirement, and must always be verifiable
and accurate.
Sprinter body/equipment
Introduction
19
Sprinter body builder guideline
If you intend on making any alterations to the
vehicle, we strongly recommend that you
contact the distributor named on the inside
of the front cover in order to obtain all
necessary information (there may be a
charge).
Body builders and dealers who make any
modifications which may affect the final
certification of the engine, vehicle or
equipment assume the
sole responsibility for
the vehicle, including labeling and
documentation, affected by their
modifications.
It is their responsibility to certify that the
altered vehicle conforms to all applicable
standards and regulations affected by the
vehicle alteration or continues to comply with
the motor vehicle safety standards and
emissions regulations.
They are responsible for ensuring that
modifications or equipment installation do
not affect the safety of the vehicle.
Warning
G
Any modifications or alterations of the
Sprinter not in compliance with the Sprinter
Body Builder Guideline and the Sprinter
Operator's Manual may seriously inhibit its
roadworthiness
accident resulting in serious injury or death.
Consult the Sprinter Body Builder Guideline
and the Sprinter Operator's Manual prior to
initiating any alterations or modifications.
and
safety
and may lead to an
We are not responsible for any final
certification or claims regarding product
liability, or warranty claims, which result from
any component, assembly, or system being
altered, or which cause non-compliance with
any of the emission control standards or
motor vehicle safety standards, or which
would otherwise cause the vehicle to be or to
become defective or unsafe.
We do not assume responsibility as the finalstage manufacturer or the consequential
product liability.
Correct use
Observe the following
information when using
your vehicle:
R
the safety notes in this manual
R
the "Technical data" section in this manual
R
traffic rules and regulations
R
motor vehicle laws and safety standards
Substances constituting a health
hazard
Do not store or transport in the cab any
substances that constitute
a health hazard or
react aggressively.
These include:
R
solvents
R
fuels
R
oils and greases
R
cleaning agents
R
acids
Warning
G
Do not store or transport in the cab any
substances
react aggressively. Gases and liquids may
escape from containers that are completely
sealed.
The driver's ability to concentrate while the
vehicle is in motion and the driver's health
could be affected. In addition, electrical
components (e. g. control units and
connectors) could be damaged. This can
result in malfunctions, system failures, or
short circuits which can start a fire.
You could cause an accident, thereby
endangering yourself and others.
that
constitute
a health hazard or
Stickers and warning labels
Warning!
G
Various warning labels are attached to your
vehicle.
These warning
make you and others aware of various risks.
Do not remove any of these warning labels
labels are intended to
Z
Introduction
20
unless explicitly instructed to do so by
information on the label itself.
Removing warning labels may cause you and
others to be unaware of certain risks which
may result in an accident and/or personal
injury.
Problems with your vehicle
If you should
experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
immediately contact an authorized Sprinter
Dealer to have the problem diagnosed and
corrected if required.
If the matter is not handled to your
satisfaction, please discuss the problem with
the Sprinter Dealer management, or if
necessary contact the distributor named on
the inside of the front cover.
Reporting safety defects
In the USA:
In all 50 states and Washington, D.C.:
If you believe that your vehicle has a defect,
which could cause a crash or cause injury or
death, you should immediately inform the
National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying the distributor.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between
you, your dealer
and the vehicle distributor.
To contact NHTSA, you may either call the
Auto Safety Hotline toll free at 1–888–327–
4236 (TTY: 1-800-424-9153),
or go to http: / / www.safercar.gov
or write to:
Administrator, NHTSA, 400 Seventh Street,
SW., Washington, DC 20590.
In Canada:
If you believe that your vehicle has a safety
defect, you should contact immediately the
Customer Service Department of the
distributor named on the inside of the front
cover.
Information regarding electronic
recording devices
(Including notice pursuant
to California Code
§ 9951)
Please note that your vehicle is equipped with
devices that can record vehicle system data.
This information helps, for example, to
diagnose vehicle systems after a collision and
to continuously improve vehicle safety. We
may access the information and share it with
others:
R
for safety research or vehicle diagnosis
purposes
R
with the consent of the vehicle owner or
lessee
R
in response to an official request by a law
enforcement or other government agency
R
for use in dispute resolution involving
Daimler, its affiliates or sales / service
organization and / or
Center console .................................... 26
Switch units ......................................... 27
21
At a glance
Cockpit
22
Cockpit
Cockpit
At a glance
i
This Operator's Manual describes all the
standard and optional
for your vehicle at the time of purchase.
Country specific differences are possible.
Please note that your vehicle might not be
equipped with all the functions described
here. This also includes safety relevant
systems and functions.
FunctionPage
:
Door control panel28
;
Light switch89
=
Combination switch:
• turn signals90
• high-beam headlamps90
• windshield wipers94
• rear window wiper94
?
Cruise control lever118
A
Horn
B
Steering wheel without/
with buttons26
equipment available
FunctionPage
C
Instrument cluster24
D
Stowage compartment
E
• Stowage compartment
with interior light92
• Overhead control panel27
F
Rear-view mirror69
G
Rear-view camera monitor122
H
PARKTRONIC warning
display119
I
Opens/closes the righthand side window60
J
Jack and vehicle tool kit182
K
Glove box131
L
Center console26
M
Ignition lock56
N
Additional switch unit28
Cockpit
23
FunctionPage
O
Steering wheel adjustment69
P
Selector lever (automatic
transmission)109
Q
Parking brake
112
FunctionPage
R
Opens the hood168
S
Additional switch unit28
At a glance
Instrument cluster variants
24
Instrument cluster variants
At a glance
FunctionPage
:
Instrument cluster on
vehicles without
steering-wheel buttons
;
Indicator and warning
lamps
=
f, g Brightens/dims the
instrument cluster lighting72
?
Tachometer with indicator
and warning lamps71
A
Display73
B
Fuel gauge with fuel filler
flap location indicator72
C
Speedometer with
indicator and warning
lamps71
D
Reset button 9
E
4 Menu button:
• changes standard display73
• selects menus73
70
70
FunctionPage
F
Instrument cluster on
vehicles with steeringwheel buttons
G
Indicator and warning
lamps
H
Display74
I
Tachometer with indicator
and warning lamps71
J
Fuel gauge with fuel filler
flap location indicator72
K
f, g Brightens/dims the
instrument cluster lighting72
L
Speedometer with
indicator and warning
lamps71
M
Reset button 9
N
Ë Service button
Checks the engine oil level171
Indicator and warning
lamps
70
70
Instrument cluster variants
25
FunctionPage
d
ESP® warning lamp
ASR warning lamp48,
%
Coolant level too low193
?
Coolant temperature too
high193
+
Restraint systems
malfunction191
b
Brake fluid level too low188
EBD malfunction187
Trailer brake force booster
malfunction188
4
Engine oil level warning192
;
Engine diagnostics
indicator lamp194
Exhaust gas aftertreatment
malfunction195
%
Preglow system194
G
Left-hand turn signal90
h
Tire pressure loss or the tire
pressure monitor is
malfunctioning (USA only)195
Tire pressure loss (Canada
only)195
¦
Fluid level too low in
windshield washer/
headlamp cleaning system196
1
Door open197
#
Brake pads/linings worn191
J
Right-hand turn signal90
!
ABS malfunction189
:
ASR malfunction189
BAS malfunction189
h
ESP® malfunction
50,
187
187
187
FunctionPage
å
DEF supply low or
contaminated/thinned199
Exhaust gas aftertreatment
malfunction200
È
Dirt accumulation in air
filter195
6
Reserve fuel193
Fuel filler cap open194
:
Water in the fuel196
#
Battery charging
malfunction191
b
Bulb defective197
c
Parking brake applied112
L
Low-beam headlamps on89
K
Working speed governor
(ADR) on117
K
High-beam headlamps on90
|
Reserve fuel193
Fuel filler cap open194
7
Fasten seat belt196
i
Vehicles with steering-wheel buttons:
Corresponding messages may also be
shown in display H(Y page 24).
At a glance
Center console
26
Steering wheel with buttons
At a glance
FunctionPage
:
Display74
Controls the on-board
computer
;
Selects a submenu or
adjusts the volume74
W Up/increases the
volume
X Down/reduces the
volume
=
Using the telephone86
6 Accepts a call/starts
dialing
~ Ends a call/rejects an
incoming call
?
Scrolling from one menu to
another74
V Forwards
U Back
A
Scrolling from one
submenu to another74
& Forwards
* Back
Center console
FunctionPage
:
Stowage compartment130
;
Radio; see the separate
operating instructions
=
Air-conditioning control
panel97
?
Center console switch unit27
A
• Stowage compartment or
• CD changer; see the
separate operating
instructions
B
Cup holder with132
• ashtray128
• cigarette lighter129
C
12 V socket133
Switch units
27
Switch units
Center console
FunctionPage
c
Switches the left/righthand seat heating on/off68
z
Switches the windshield
heating on/off95
|
Switches the rear window
defroster on/off95
f
Activates/deactivates
PARKTRONIC122
£
Switches the hazard
warning lamps on/off91
à
Activates/deactivates ASR48
Ã
Central locking, interior/
Ä
rear compartment54
Roof
FunctionPage
:
Microphone for the
telephone134
;
Switches the right-hand
reading lamp on/off92
=
Switches the automatic
interior lighting on/off92
?
• Eyeglasses compartment
or131
• Anti-theft alarm system
(ATA)61
A
Switches the interior
lighting on/off92
B
Switches the left-hand
reading lamp on/off92
At a glance
Switch units
28
Driver's door
At a glance
FunctionPage
:
Adjusts the exterior mirrors70
;
Selects an exterior mirror70
=
Opens/closes the left-hand
side window61
?
Opens/closes the righthand side window61
Additional switch units
Switch unit between the light switch and the
steering wheel
FunctionPage
y
Switches the auxiliary
heating on/off104
±
Switches the heater
booster function on/off104
E
Sets the working speed
F
E
Switches the working
speed governor (ADR) on/
off117
´
Ventilates the cargo
·
compartment108
117
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