With respect to any Vehicles Sold in Canada, the name
Chrysler LLC shall be deemed to be deleted and the
name Chrysler Canada Inc. used in substitution therefor.
DRIVING AND ALCOHOL
Drunken driving is one of the most frequent causes of
accidents.
Your driving ability can be seriously impaired with blood
alcohol levels far below the legal minimum. If you are
drinking, don’t drive. Ride with a designated non-drinking
driver, call a cab, a friend, or use public transportation.
WARNING!
Driving after drinking can lead to an accident. Your
perceptions are less sharp, your reflexes are slower,
and your judgment is impaired when you have been
drinking. Never drink and then drive.
This manual illustrates and describes the operation of
features and equipment that are either standard or optional on this vehicle. This manual may also include a
description of features and equipment that are no longer
available or were not ordered on this vehicle. Please
disregard any features and equipment described in this
manual that are not on this vehicle.
Chrysler LLC reserves the right to make changes in
design and specifications, and/or make additions to or
improvements to its products without imposing any
obligation upon itself to install them on products previously manufactured.
Before your first journey, please familiar ize yourself with y our v ehi cle an d how i t
operates, as well as its driving, control
and convenience functions.
Before you drive off, read these Operating Instructions. This will help you get
the most out of your vehicle and avoid
endangering yourself and others.
Since the scope of delivery is based on
the sales order, your vehicle’s equipment may differ from s ome descr iptions
and illustrations. Items of optional
equipment are also desc ribed in these
Operating Instructions, should you require a description of the way they work.
Country-specific vehicle equipment, limited availability of items of special equipment or different product labeling is
possible in some countries.
Chrysler Vans LLC reserves the right to
introduce changes in design, equipment
and technical features. You cannot,
therefore, base any claims on the data,
illustrations or descriptions contained in
these Operating Instructions.
Your nearest authorized Sprinter Dealer
will be happy to assist you further if you
have any other questions.
The Operating Instructions, brief instructions, Sprinter Service Booklet, Owner’s
Warranty Information Book and equipment-related supplementary operating
instructions are considered part of the
vehicle. For this reason, you should always keep them in the vehicle and pass
them on to the new owner if you sell the
vehicle.
The technical documentation team at
ChryslerVans LLC wishes you safe and
pleasant driving.
SymbolsTrademarks
*Optional equipment
G
H
!
i
Action required
Sequence of actions (several )
Continuation symbol
page Page reference
Display
Warning
Environmental note
Caution
Tip
Display in the multifunction
display
ESP® is a registered trademark of
Chrysler Vans LLC.
Chrysler’s declared policy is one of comprehensive environmental protection.
The objectives ar e for the natur al resources which form the basis of our existence
on this planet to be used sparingly and in
a manner which tak es the requirements
of both nature and humanity into account.
You too can contribute to environmental
protection by operating your vehicle in an
environmental ly - re s ponsible manner.
Fuel consumption and engine, transmission, brake and tire wear depend on the
two following factors:
Operating conditions of your vehicle
Your personal driving style
You can influence both fact or s.
Observe the following notes:
Operating conditions
Avoid driving short distances as this
increases fuel consumption.
Make sure that the tire pressures a re
always correct.
Do not carry any unn ec essa ry we i gh t
in/on the vehicle.
Keep an eye o n the v ehi cle ’s f uel con-
sumption.
Remove roof racks once you no long-
er need them.
A regularly serviced vehicle will con-
tribute to environmental protection.
You should therefore adhere to the
specified service intervals.
Always have main tenance work car-
ried out at an authorized Sprinter
Dealer.
5
Introduction
Environmental protection
Personal driving style
Do not depres s th e a cce lera tor p ed al
when starting the engine.
Do not warm up the engine when the
vehicle is stationary.
Adopt an anti cipatory style of drivin g
and keep a sufficient distance from
other vehicles.
Avoid frequent, sudden acceleration.
Switch off the engi ne in stationary
traffic.
6
Environmental concerns and
recommendations
In this manual, whenever you see instructions to discard materials, you
should first attempt to reclaim and recycle them. To preserve our environment,
follow appropr iate environmental rules
and regulations when disposing of materials.
Operating safety
Introduction
Operating safety
WarningG
Engine exhaust, some of its constituents,
and certain vehicle components contain
or emit chem icals known to the State of
California to cause cancer and birth defects or other reproductiv e harm.
In addition, certain fluids contained in vehicles, and certain products of component wear, contain chemicals known to
the State of California to cause cancer
and birth defects or other reproductive
harm.
WarningG
Work carried out incorrectly on electronic
equipment and its software could c ause
the equipment to stop wo rking. The electronic systems are networked with each
other via interfaces. Tampering with the
electronic systems may also cause malfunctions in systems that have not been
modified. These malfunctions, however,
can jeopardize the op erating safety of
your vehicle and ther efore put your own
safety at considerable risk.
Continued
Warning (Continued)G
Other work carried out incorrectly or
modifications to the vehicle could also
jeopardize operating safety.
Some safety systems only function while
the engine is running. Therefore, you
should not switch off the engine while
driving.
7
Introduction
Operating safety
WarningG
Always have main tenance work carried
out at an authorized Sprinter Dealer which
has the necessary specialist knowledge
and tools to carry out the work required.
The manufac t urer recommends that you
use an authorized Sprinter Dealer for this
purpose.
In particular, work relevant to safety or on
safety-related systems must be carried
out at an authorized Sprinter Dealer.
8
WarningG
A heavy impac t to th e un der body, tir es or
wheels, for exa mple when bottoming out
on rough terrain or driving over an obstacle at high speed, could damage your vehicle. This also applies to vehicles
equipped with underbody protection.
In this case, have your vehicl e checked at
an authorized Sprinter Dealer which has
the necessary specialist knowledge and
tools to carry out the wor k requ ired. The
manufacturer recommends that you use
an authorized Sp ri nt er Dealer for this pur pose.
Continued
Warning (Continued)G
In particular, work relevant to safety or on
safety-related systems must be carried
out at an authorized Sprinter Dealer.
Service and warranty information
The manufacturer warrants to the original and each subsequent owner of a
Mercedes-Benz heavy-duty on highway
diesel engine that:
(1) the engine was designed, built and
equipped so as to conform at the
time of sale with the applicable regulations adopted by the Federal Environmental Protection Agency, and
(2) the emission control system of such
engine is free from defects in materials and workmanship which would
cause it not to conform with those
regulations for a period of use of five
years or 100000 miles (160000 km)
or 3000 hours of engine operation,
whichever occurs first.
The Owner’s Warranty Information Book
contains detailed information about the
warranties covering your Sprinter Veh icle.
Registering your vehicle
The manufacturer may instruct its authorized Sprinter Dealer to carry out
technical inspections on certa in vehicles
to improve their quality or safety.
If you did not purchase your vehicle from
an authorized dea lership and your vehicle has not yet bee n inspected at an au-
Introduction
Operating safety
thorized Sprinter Dea ler, there is a
possibility that your vehicle has not been
registered in your name with the manufacturer. The manufacturer will only be
able to infor m you about vehicle inspe ctions if the manufacturer is in possession of your registration data.
It is advisable to have your vehicle registered at an authorized Sprinter Dealer.
Inform the manufacturer as soon as possible if your addr ess has changed or
there has been a change of vehicle owner.
9
Introduction
Operating safety
Digital speedometer and total
distance recorder
Do not allow the electronically stored total distance covered by your vehicle to
be modified as a result of tampering with
the electronics system.
This type of modification or failing to inform the buyer when selling the veh ic le
could constitute an offense punishable
by law, depending on the country concerned.
10
Modifying the engine power output
Having the engine power output of your
vehicle increa sed by tamp erin g with the
electronic engine management system
will invalidate the vehicle’s general operating permit and insurance coverage, as
well as your warranty and warranty entitlement.
Modifications to the output of the engine
must be reported to the insurance provider and require the vehicle to be recertified. The tires, chassis, brake and
cooling systems must be adapted to the
increased engi n e power output.
Tampering with the electronic engine
management system modifies emission
values and it will not be possible to guarantee the operating safety of the engine
in every case. Increases in performance
may lead to malfunctions and consequential damage to other assemblies.
If you sell the vehicle, failing to inform
the buyer of the modified engine power
output could constitute an offense punishable by law, depending on the country
concerned.
Vehicle alterations
The manufacturer recommends the use
of genuine Sprinter parts and conversion
parts as well as accessories that have
been expressly approved for your vehicle model (
These parts have been subjected to special tests in order to determine their
safety, reliability and suitability.
page 600).
Body builder guideline
If you intend on making any alterations
to the vehicle, we strongly recommend
that you select one of the following options in order to obtain all necessary information:
Contact the authorized Sprinter
Dealer nearest you to obtain a copy
of the Sprinter Body Builder Guideline.
Call Chrysler Vans LLC at telephone
(800) 992-1997 to request a copy of
the Sprinter Body Builder Guideline
(there may be a charge).
Write to the following address and
order the Sprinter Body Builder
Guideline (there may be a charge).
Introduction
Operating safety
Chrysler Vans LLC
P.O. Box 21-8004
Auburn Hills, MI 48321-8004
United States of America
11
Introduction
Operating safety
Body builders and dealers who make any
modifications which may affec t the final
certification of the engine, vehicle or
equipment assum e the sole responsibility for the vehicle, including labeling and
documentation, affected by their modifications.
It is their responsibility to certify that the
altered vehicle conforms to all applicable standards and regulations affected
by the vehicle alteration or continues to
comply with the motor vehicle safety
standards and emissions regulations.
They are responsible for ensuring that
modifications or equipment installation
does not affect the safety of the vehicle.
12
WarningG
Any modifications or alterations of the
Sprinter vehicle not in compliance with
the Sprinter Body Builder Guideline and
the Sprinter Operator’s Manual may seriously inhibit its roadworthiness and safety and may lead to an accident resulting
in seriou s personal injury or death.
Consult the Sprinter Body Builder Guideline and the Sprinter Operator’s Manual
prior to initiating any alterations or modifications.
The manufacturer is not responsible for
any final certification or claims regarding product liability, or warranty claims,
which result from any component, assembly, or system being altered, or
which cause non-compliance with any of
the emission control standards or motor
vehicle safety standards, or which would
otherwise cause the vehicle to be or become defective or unsafe.
The manufacturer does not assume the
responsibility as th e final stage manufacturer or the consequential product liability.
Correct use
WarningG
Be sure to read the Operating Instructions.
Otherwise, you may no t be awa re o f cert ain
risks and could in jure you rse lf or o the rs.
Observe the following information when
using your vehicle:
The safety notes in this manual
The “Technical data” section in this
manual
Traffic rules and regulations
Motor vehicle laws and safety stan-
dards
Stickers and warning labels
WarningG
Various warni ng lab els a re affi xed to your
vehicle. These wa rning labels are intended to make you and others aware of various risks. You should not remove any of
these warning labels unless explicitly instructed to do so by information on the label itself. Remova l o f any of these labels
may cause you and othe rs to be unaw are
of certain risks which may re sult in an accident and/or personal injury.
Introduction
Operating safety
Problems with your vehicle
If you should experi ence a p roblem w ith
your vehicle, partic ularly one that you
believe may affect its safe operation, we
urge you to immediately contact an authorized Sprinter Dea ler to have the
problem diagnosed and corrected if required.
If the matter is not handled to your satisfaction, please discuss the problem
with the Sprinter Dea ler management,
or if necessary contact us at the following address.
13
Introduction
Operating safety
In the USA:
In Canada:
Chrysler Vans LLC Customer Center
P.O. Box 21-8004
Auburn Hills, MI 4832 1- 8001
United States of America
Telephone: 800-992-1997
14
Chrysler Canada, Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Telephone: (800) 465-2001
Introduction
REPORTING SAFETY DEFECTS
REPORTING SAFETY DEFECTS
In the 50 United States and Washington D.C.: If you believe that your vehicle has a defect, which could cause a crash or cause
injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying the manufacturer.
If the NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of
vehicles, it may order a recall and remedy campaign. However, NHTSA c annot becom e in volve d in indi vidual prob lems betwe en
you, your dealer, and the manufacturer.
To contact NHTSA, you may either call the Auto Safety Hotline toll f ree at 1–888–327–4236 (TTY: 1- 800-424-9153),
or go to http://www.safercar.gov; or write to: Administrator, NHTSA, 400 Seventh Street, SW., Washington DC 20590. You can
also obtain other information about motor vehicle safety from http://www.safercar.gov.
In Canada:
If you believe that your vehicle has a safety defect , you should contact the Custome r Service Department immediately.
Canadian customers who wish to report a safety defect to the Canadian government should write to
Transport Canada, Motor Vehicle Defect Investigations and Recalls, 2780 Sheffield Road, Ottawa, Ontario K1B 3V 9.
15
Introduction
Information regarding electronic recording devices
Information regarding electronic recording devices
(Including notice pursuant to California Code § 9951)
Please note that your vehicle is equipped with devices that can record vehicle systems data.
This information helps, for example, to diagnose vehicle systems after a collision and to continuously improve vehicle safety.
Chrysler Vans LLC may access the information and share it with others
for safety research or vehi cle diagnosis purposes
with the consent of the vehicle owner or lessee
in response to an official request by law enforcement or other government agency
for use in dispute resolution involving Chrysler Vans LL, its affiliates or sales/service organization and/or
as otherwise required or permitted by law.
16
At a glance
At a glance
Cockpit............. 18
Instrument cluster............. 20
Steering wheel with buttons*............. 25
Center console............. 26
Overhead control panel*............. 27
Switch units............. 28
Door control panel............. 31
17
1
At a glance
Cockpit
Cockpit
1
18
N68.10-2287-31
At a glance
Cockpit
FunctionPage
1 Door control panel31
2 Light switch130
3 Combin ation switch
Turn signals
High-beam head-
lamps
Windshield wipers
Rear window wiper*
4 Cruise control lever*249
5 Horn
6 Steering wheel without/
with* buttons
135
131
210
212
25
FunctionPage
7 Instrument cluster20,
142
8 Storage compartment
9 Storage compartment
with interior lamp
Overhead co ntrol panel*27
a Rear-view mirror*208
b Rear view camera moni-
tor*
c Warning display for Park-
tronic system*
d Opens/closes the right-
hand side window
137
261
256
244
FunctionPage
e Jack and vehicle tool kit515
f Glove box288
g Center console 26
h Selector lever (automatic
transmission)
j Ignition lock111
k Additional switch unit29
l Handbrake191
m Steer ing wheel adjust-
ment
n Hood lock release318
o Additional switch unit29
185
127
19
1
At a glance
Instrument cluster
Instrument cluster
1
20
At a glance
Instrument cluster
FunctionPage
1 Instrument cluster on ve-
hicles without steering
wheel buttons
2 Instrument cluster on ve-
hicles with steering wheel
buttons*
3On vehicles without
steering wheel b uttons:
Changes the
standard display
Selects menus
142
142
148
FunctionPage
4 On vehicles with
steering wheel buttons*:
Checks the engine
oil level
5Reset button142
6 Speedometer with:145
Indicator and warning
lamps
7 Indicator and warning
lamps
157
22
22
FunctionPage
8 Display on vehicles with-
out steering wheel buttons
9 Display on vehicles with
steering wheel buttons*
a Tachometer with:145
Indicator and warning
lamps
bInstrument lighting
brighter/
dimmer
148
157
22
144
21
1
At a glance
Instrument cluster
FunctionPage
c Fuel gauge with:
1
Reserve fuel warning
lamp
Fue l filler flap location
indicator
Ö: Fuel filler flap is
22
on the lefthand side
145
475
i
Vehicles without steerin g w heel
buttons:
Display
gauge.
Vehicles with steering wheel buttons*:
The tachometer contains an analog
fuel gauge.
8 contains a digital fuel
Indicator and Warning Lamps
v ESP
/ Coolant level too low474
D Coolant temperature
1 Restraint syst ems
®
warning lamp72
ASR warning lamp73
too high
malfunction
Page
468
74
465
475
469
At a glance
Instrument cluster
Indicator and Warning Lamps
Brake fluid level too
low
EBV malfunction462
Malfunction in trailer's
brake booster
N Engine oil level warning as47
± Engine diagnostic
indicator lamp
q Pre-glow system, die-
sel engine only
Turn signal, left135
Page
463
464
477
186
476
Indicator and warning lamps Page
X Combination low tire
pressure/TPMS malfunction telltale, USA
only
Low tire pressure telltale, Canada only
1
J Windshield washer/
headlamp cleaning system* washer fluid level
too low
Door open483
2 Brake pads/linings
worn
478
478
482
470
Indicator and warning lamps Page
Turn signal, right135
- ABS malfunction466
k ASR malfunction465
BAS malfunction465
# ESP
‰ Air cleaner dirty477
A Reserve fuel475
®
malfunction468
Fuel filler flap open476
23
1
At a glance
Instrument cluster
Indicator and warning lamps Page
Water in the fuel482
# Battery chargemal-
1
function
. Defective b ulb483
Handbrake applied191
B Low-beam headlamps
on
™ Operating speed gov-
ernor on*
A High-beam headlamps
on
< Seat belt reminder482
24
469
131
273
131
i
Vehicles with steering wheel buttons:
Corresponding messages may also
be shown in display
(
page 157).
9
Steering wheel with buttons*
At a glance
Steering wheel with buttons*
N46.10-2074-31
FunctionPage
1 Display151
Controlling the operating system
2 To select a submenu or
adjust the volume
+
Up/increases the
volume
-
Down/decreases
the volume
3 Telephone* functions178
s Accepts a call/
starts dialing
151
FunctionPage
t Ends a call/
rejects an incom-
ing call
4 To jump from one menu
to another
è
Forward
·
Backward
5 To jump from one
submenu to another
j
Forward
k
Backward
1
151
151
25
At a glance
Center console
Center console
FunctionPage
1
N68.10-2288-31
1Storage compartment290
2Radio* or COMAND*,
see the separate operating instructions
3Air-conditioning control
panel
4 Center console switch
unit
218
28
FunctionPage
5 Storage compart-
ment or
CD changer*,
see the separate
operating instructions
6 Cup holder with
Ashtray
Cigarette lighter
7 12 V socket297
291
294
295
26
Overhead control panel*
At a glance
Overhead control panel*
FunctionPage
1 Hands-free microphone
for telephone*
2 Switches the right-hand
reading lamp
on/off
3 Switches the automatic
interior lighting
on/off
137
137
FunctionPage
4 Eyeglass
compartment or
Anti-theft alarm sys-
tem (ATA)*
5 Switches the interior
lighting
on/off
6 Switches the left-hand
reading lamp
on/off
7 Opens/closes the slid-
ing sunroof*
290
77
137
137
245
27
1
At a glance
Switch units
Switch units
Center console switch unit
1
N54.25-2915-31
i
The number of switches may vary,
depending on the vehicle’s equipment.
28
FunctionPage
Opens/closes the lefthand electric sliding
door*
Switches the left/right
seat heating*
on/off
&
Switches the rear window heating*
on/off
P Switches the windshield
heating*
on/off
92
122
214
213
Activates/deactivates
ASR
Switches the hazard
warning flashers on/off
Central locking
Interior/rear
compartment
! Switches the Parktronic
system (PTS)*
on/off
Opens/closes the righthand electric sl iding
door*
74
136
104
253
92
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