Mercedes Sprinter 2008 User Manual

2008 Sprinter

2008

OWNER’S MANUAL

Sprinter

VEHICLES SOLD IN CANADA

With respect to any Vehicles Sold in Canada, the name
Chrysler LLC shall be deemed to be deleted and the
name Chrysler Canada Inc. used in substitution therefor.

DRIVING AND ALCOHOL

Drunken driving is one of the most frequent causes of
accidents.

Your driving ability can be seriously impaired with blood
alcohol levels far below the legal minimum. If you are
drinking, don’t drive. Ride with a designated non-drinking
driver, call a cab, a friend, or use public transportation.

WARNING!

Driving after drinking can lead to an accident. Your
perceptions are less sharp, your reflexes are slower,
and your judgment is impaired when you have been
drinking. Never drink and then drive.

This manual illustrates and describes the operation of
features and equipment that are either standard or op­tional on this vehicle. This manual may also include a
description of features and equipment that are no longer
available or were not ordered on this vehicle. Please
disregard any features and equipment described in this
manual that are not on this vehicle.

Chrysler LLC reserves the right to make changes in
design and specifications, and/or make additions to or
improvements to its products without imposing any
obligation upon itself to install them on products previ­ously manufactured.

Copyright © 2007 Chrysler LLC

Thank you for choosing the new
Sprinter Vehicle.

Before your first journey, please familiar ­ize yourself with y our v ehi cle an d how i t
operates, as well as its driving, control
and convenience functions.

Before you drive off, read these Operat­ing Instructions. This will help you get
the most out of your vehicle and avoid
endangering yourself and others.

Since the scope of delivery is based on
the sales order, your vehicle’s equip­ment may differ from s ome descr iptions
and illustrations. Items of optional
equipment are also desc ribed in these
Operating Instructions, should you re­quire a description of the way they work.

Country-specific vehicle equipment, lim­ited availability of items of special equip­ment or different product labeling is
possible in some countries.

Chrysler Vans LLC reserves the right to
introduce changes in design, equipment
and technical features. You cannot,
therefore, base any claims on the data,
illustrations or descriptions contained in
these Operating Instructions.

Your nearest authorized Sprinter Dealer
will be happy to assist you further if you
have any other questions.

The Operating Instructions, brief instruc­tions, Sprinter Service Booklet, Owner’s
Warranty Information Book and equip­ment-related supplementary operating
instructions are considered part of the

vehicle. For this reason, you should al­ways keep them in the vehicle and pass
them on to the new owner if you sell the
vehicle.

The technical documentation team at
ChryslerVans LLC wishes you safe and
pleasant driving.

Symbols Trademarks

* Optional equipment

G

H

!

i

 Action required
 Sequence of actions (several )
  Continuation symbol

 page Page reference

Display

Warning
Environmental note
Caution

Tip

Display in the multifunction
display

ESP® is a registered trademark of
Chrysler Vans LLC.

Contents

Introduction

At a glance1

Safety2

Controls in detail3

Operation

4

Practical hints5

*Technical data6

Index.............................................637

............................5

............................17

.....................................33

..................81

............................301

....................429

.................599

3

 Environmental protection

Introduction

Environmental protection

Introduction

Environmental note H

Chrysler’s declared policy is one of compre­hensive environmental protection.

The objectives ar e for the natur al resourc­es which form the basis of our existence
on this planet to be used sparingly and in
a manner which tak es the requirements
of both nature and humanity into ac­count.

You too can contribute to environmental
protection by operating your vehicle in an
environmental ly - re s ponsible manner.

Fuel consumption and engine, transmis­sion, brake and tire wear depend on the
two following factors:

 Operating conditions of your vehicle
 Your personal driving style

You can influence both fact or s.
Observe the following notes:
Operating conditions
 Avoid driving short distances as this

increases fuel consumption.

 Make sure that the tire pressures a re

always correct.

 Do not carry any unn ec essa ry we i gh t

in/on the vehicle.

 Keep an eye o n the v ehi cle ’s f uel con-

sumption.

 Remove roof racks once you no long-

er need them.

 A regularly serviced vehicle will con-

tribute to environmental protection.
You should therefore adhere to the
specified service intervals.

 Always have main tenance work car-

ried out at an authorized Sprinter
Dealer.



5

Introduction

Environmental protection

Personal driving style
 Do not depres s th e a cce lera tor p ed al

when starting the engine.

 Do not warm up the engine when the

vehicle is stationary.

 Adopt an anti cipatory style of drivin g

and keep a sufficient distance from
other vehicles.

 Avoid frequent, sudden acceleration.
 Switch off the engi ne in stationary

traffic.

6

Environmental concerns and recommendations

In this manual, whenever you see in­structions to discard materials, you
should first attempt to reclaim and recy­cle them. To preserve our environment,
follow appropr iate environmental rules
and regulations when disposing of mate­rials.

Operating safety

Introduction

Operating safety

Warning G

Engine exhaust, some of its constituents,
and certain vehicle components contain
or emit chem icals known to the State of
California to cause cancer and birth de­fects or other reproductiv e harm.

In addition, certain fluids contained in ve­hicles, and certain products of compo­nent wear, contain chemicals known to
the State of California to cause cancer
and birth defects or other reproductive
harm.

Warning G

Work carried out incorrectly on electronic
equipment and its software could c ause
the equipment to stop wo rking. The elec­tronic systems are networked with each
other via interfaces. Tampering with the
electronic systems may also cause mal­functions in systems that have not been
modified. These malfunctions, however,
can jeopardize the op erating safety of
your vehicle and ther efore put your own
safety at considerable risk.

Continued

Warning (Continued) G

Other work carried out incorrectly or
modifications to the vehicle could also
jeopardize operating safety.

Some safety systems only function while
the engine is running. Therefore, you
should not switch off the engine while
driving.

7

Introduction

Operating safety

Warning G

Always have main tenance work carried
out at an authorized Sprinter Dealer which
has the necessary specialist knowledge
and tools to carry out the work required.
The manufac t urer recommends that you
use an authorized Sprinter Dealer for this
purpose.

In particular, work relevant to safety or on
safety-related systems must be carried
out at an authorized Sprinter Dealer.

8

Warning G

A heavy impac t to th e un der body, tir es or
wheels, for exa mple when bottoming out
on rough terrain or driving over an obsta­cle at high speed, could damage your ve­hicle. This also applies to vehicles
equipped with underbody protection.

In this case, have your vehicl e checked at
an authorized Sprinter Dealer which has
the necessary specialist knowledge and
tools to carry out the wor k requ ired. The
manufacturer recommends that you use
an authorized Sp ri nt er Dealer for this pur ­pose.

Continued

Warning (Continued) G

In particular, work relevant to safety or on
safety-related systems must be carried
out at an authorized Sprinter Dealer.

Service and warranty information

The manufacturer warrants to the origi­nal and each subsequent owner of a
Mercedes-Benz heavy-duty on highway
diesel engine that:

(1) the engine was designed, built and

equipped so as to conform at the
time of sale with the applicable regu­lations adopted by the Federal Envi­ronmental Protection Agency, and

(2) the emission control system of such

engine is free from defects in materi­als and workmanship which would
cause it not to conform with those
regulations for a period of use of five

years or 100000 miles (160000 km)
or 3000 hours of engine operation,
whichever occurs first.

The Owner’s Warranty Information Book
contains detailed information about the
warranties covering your Sprinter Veh i­cle.

Registering your vehicle

The manufacturer may instruct its au­thorized Sprinter Dealer to carry out
technical inspections on certa in vehicles
to improve their quality or safety.

If you did not purchase your vehicle from
an authorized dea lership and your vehi­cle has not yet bee n inspected at an au-

Introduction

Operating safety

thorized Sprinter Dea ler, there is a
possibility that your vehicle has not been
registered in your name with the manu­facturer. The manufacturer will only be
able to infor m you about vehicle inspe c­tions if the manufacturer is in posses­sion of your registration data.

It is advisable to have your vehicle regis­tered at an authorized Sprinter Dealer.

Inform the manufacturer as soon as pos­sible if your addr ess has changed or
there has been a change of vehicle own­er.

9

Introduction

Operating safety

Digital speedometer and total
distance recorder

Do not allow the electronically stored to­tal distance covered by your vehicle to
be modified as a result of tampering with
the electronics system.

This type of modification or failing to in­form the buyer when selling the veh ic le
could constitute an offense punishable
by law, depending on the country con­cerned.

10

Modifying the engine power out­put

Having the engine power output of your
vehicle increa sed by tamp erin g with the
electronic engine management system
will invalidate the vehicle’s general oper­ating permit and insurance coverage, as
well as your warranty and warranty enti­tlement.

Modifications to the output of the engine
must be reported to the insurance pro­vider and require the vehicle to be recer­tified. The tires, chassis, brake and
cooling systems must be adapted to the
increased engi n e power output.

Tampering with the electronic engine
management system modifies emission
values and it will not be possible to guar­antee the operating safety of the engine
in every case. Increases in performance
may lead to malfunctions and conse­quential damage to other assemblies.

If you sell the vehicle, failing to inform
the buyer of the modified engine power
output could constitute an offense pun­ishable by law, depending on the country
concerned.

Vehicle alterations

The manufacturer recommends the use
of genuine Sprinter parts and conversion
parts as well as accessories that have
been expressly approved for your vehi­cle model (

These parts have been subjected to spe­cial tests in order to determine their
safety, reliability and suitability.

 page 600).

Body builder guideline

If you intend on making any alterations
to the vehicle, we strongly recommend
that you select one of the following op­tions in order to obtain all necessary in­formation:

 Contact the authorized Sprinter

Dealer nearest you to obtain a copy
of the Sprinter Body Builder Guide­line.

 Call Chrysler Vans LLC at telephone

[phone] to request a copy of
the Sprinter Body Builder Guideline
(there may be a charge).

 Write to the following address and

order the Sprinter Body Builder
Guideline (there may be a charge).

Introduction

Operating safety

Chrysler Vans LLC
P.O. Box 21-8004
Auburn Hills, MI 48321-8004
United States of America

11

Introduction

Operating safety

Body builders and dealers who make any
modifications which may affec t the final
certification of the engine, vehicle or
equipment assum e the sole responsibil­ity for the vehicle, including labeling and
documentation, affected by their modifi­cations.

It is their responsibility to certify that the
altered vehicle conforms to all applica­ble standards and regulations affected
by the vehicle alteration or continues to
comply with the motor vehicle safety
standards and emissions regulations.

They are responsible for ensuring that
modifications or equipment installation
does not affect the safety of the vehicle.

12

Warning G

Any modifications or alterations of the
Sprinter vehicle not in compliance with
the Sprinter Body Builder Guideline and
the Sprinter Operator’s Manual may seri­ously inhibit its roadworthiness and safe­ty and may lead to an accident resulting
in seriou s personal injury or death.

Consult the Sprinter Body Builder Guide­line and the Sprinter Operator’s Manual
prior to initiating any alterations or modi­fications.

The manufacturer is not responsible for
any final certification or claims regard­ing product liability, or warranty claims,
which result from any component, as­sembly, or system being altered, or
which cause non-compliance with any of
the emission control standards or motor
vehicle safety standards, or which would
otherwise cause the vehicle to be or be­come defective or unsafe.

The manufacturer does not assume the
responsibility as th e final stage manu­facturer or the consequential product li­ability.

Correct use

Warning G

Be sure to read the Operating Instructions.
Otherwise, you may no t be awa re o f cert ain
risks and could in jure you rse lf or o the rs.

Observe the following information when
using your vehicle:

 The safety notes in this manual
 The “Technical data” section in this

manual

 Traffic rules and regulations
 Motor vehicle laws and safety stan-

dards

Stickers and warning labels

Warning G

Various warni ng lab els a re affi xed to your
vehicle. These wa rning labels are intend­ed to make you and others aware of vari­ous risks. You should not remove any of
these warning labels unless explicitly in­structed to do so by information on the la­bel itself. Remova l o f any of these labels
may cause you and othe rs to be unaw are
of certain risks which may re sult in an ac­cident and/or personal injury.

Introduction

Operating safety

Problems with your vehicle

If you should experi ence a p roblem w ith
your vehicle, partic ularly one that you
believe may affect its safe operation, we
urge you to immediately contact an au­thorized Sprinter Dea ler to have the
problem diagnosed and corrected if re­quired.

If the matter is not handled to your sat­isfaction, please discuss the problem
with the Sprinter Dea ler management,
or if necessary contact us at the follow­ing address.

13

Introduction

Operating safety

In the USA:

In Canada:

Chrysler Vans LLC Customer Center
P.O. Box 21-8004
Auburn Hills, MI 4832 1- 8001
United States of America
Telephone: [phone]

14

Chrysler Canada, Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Telephone: [phone]

Introduction

REPORTING SAFETY DEFECTS

 REPORTING SAFETY DEFECTS

In the 50 United States and Washington D.C.: If you believe that your vehicle has a defect, which could cause a crash or cause
injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to noti­fying the manufacturer.

If the NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of
vehicles, it may order a recall and remedy campaign. However, NHTSA c annot becom e in volve d in indi vidual prob lems betwe en
you, your dealer, and the manufacturer.

To contact NHTSA, you may either call the Auto Safety Hotline toll f ree at 1–888–327–4236 (TTY: 1- 800-424-9153),
or go to http://www.safercar.gov; or write to: Administrator, NHTSA, 400 Seventh Street, SW., Washington DC 20590. You can
also obtain other information about motor vehicle safety from http://www.safercar.gov.

In Canada:

If you believe that your vehicle has a safety defect , you should contact the Custome r Service Department immediately.
Canadian customers who wish to report a safety defect to the Canadian government should write to
Transport Canada, Motor Vehicle Defect Investigations and Recalls, 2780 Sheffield Road, Ottawa, Ontario K1B 3V 9.

15

Introduction

Information regarding electronic recording devices

 Information regarding electronic recording devices

(Including notice pursuant to California Code § 9951)
Please note that your vehicle is equipped with devices that can record vehicle systems data.
This information helps, for example, to diagnose vehicle systems after a collision and to continuously improve vehicle safety.

Chrysler Vans LLC may access the information and share it with others

 for safety research or vehi cle diagnosis purposes
 with the consent of the vehicle owner or lessee
 in response to an official request by law enforcement or other government agency
 for use in dispute resolution involving Chrysler Vans LL, its affiliates or sales/service organization and/or
 as otherwise required or permitted by law.

16

At a glance

At a glance

Cockpit............. 18

Instrument cluster............. 20

Steering wheel with buttons*............. 25

Center console............. 26

Overhead control panel*............. 27

Switch units............. 28

Door control panel............. 31

17

1

At a glance

Cockpit

Cockpit

1

18

N68.10-2287-31

At a glance

Cockpit

Function Page

1 Door control panel 31
2 Light switch 130
3 Combin ation switch

 Turn signals
 High-beam head-

lamps

 Windshield wipers
 Rear window wiper*

4 Cruise control lever* 249
5 Horn
6 Steering wheel without/

with* buttons

135
131
210
212

25

Function Page

7 Instrument cluster 20,

142

8 Storage compartment
9 Storage compartment

with interior lamp
Overhead co ntrol panel* 27

a Rear-view mirror* 208
b Rear view camera moni-

tor*

c Warning display for Park-

tronic system*

d Opens/closes the right-

hand side window

137

261

256

244

Function Page

e Jack and vehicle tool kit 515
f Glove box 288
g Center console 26
h Selector lever (automatic

transmission)

j Ignition lock 111
k Additional switch unit 29
l Handbrake 191
m Steer ing wheel adjust-

ment

n Hood lock release 318
o Additional switch unit 29

185

127

19

1

At a glance

Instrument cluster

Instrument cluster

1

20

At a glance

Instrument cluster

Function Page

1 Instrument cluster on ve-

hicles without steering
wheel buttons

2 Instrument cluster on ve-

hicles with steering wheel
buttons*

3 On vehicles without

steering wheel b ut­tons:

 Changes the

standard display

 Selects menus

142

142

148

Function Page

4 On vehicles with

steering wheel but­tons*:

Checks the engine
oil level

5 Reset button 142
6 Speedometer with: 145

Indicator and warning
lamps

7 Indicator and warning

lamps

157

22

22

Function Page

8 Display on vehicles with-

out steering wheel but­tons

9 Display on vehicles with

steering wheel buttons*

a Tachometer with: 145

Indicator and warning
lamps

b Instrument lighting

brighter/
dimmer

148

157

22

144

21

1

At a glance

Instrument cluster

Function Page

c Fuel gauge with:

1

 Reserve fuel warning

lamp

 Fue l filler flap location

indicator

Ö: Fuel filler flap is

22

on the left­hand side

145
475

i

Vehicles without steerin g w heel
buttons:
Display
gauge.

Vehicles with steering wheel but­tons*:
The tachometer contains an analog
fuel gauge.

8 contains a digital fuel

Indicator and Warning Lamps

v ESP

/ Coolant level too low 474

D Coolant temperature

1 Restraint syst ems

®

warning lamp 72

ASR warning lamp 73

too high

malfunction

Page

468

74

465

475

469

At a glance

Instrument cluster

Indicator and Warning Lamps

Brake fluid level too
low

EBV malfunction 462
Malfunction in trailer's

brake booster

N Engine oil level warning as47

± Engine diagnostic

indicator lamp

q Pre-glow system, die-

sel engine only
Turn signal, left 135

Page

463

464

477

186
476

Indicator and warning lamps Page

X Combination low tire

pressure/TPMS mal­function telltale, USA
only

Low tire pressure tell­tale, Canada only

1

J Windshield washer/

headlamp cleaning sys­tem* washer fluid level
too low

Door open 483

2 Brake pads/linings

worn

478

478

482

470

Indicator and warning lamps Page

Turn signal, right 135

- ABS malfunction 466

k ASR malfunction 465

BAS malfunction 465

# ESP
‰ Air cleaner dirty 477

A Reserve fuel 475

®

malfunction 468

Fuel filler flap open 476

23

1

At a glance

Instrument cluster

Indicator and warning lamps Page

Water in the fuel 482

# Battery charge mal-

1

function

. Defective b ulb 483

Handbrake applied 191

B Low-beam headlamps

on

™ Operating speed gov-

ernor on*

A High-beam headlamps

on

< Seat belt reminder 482

24

469

131

273

131

i

Vehicles with steering wheel buttons:
Corresponding messages may also
be shown in display
(

 page 157).

9

 Steering wheel with buttons*

At a glance

Steering wheel with buttons*

N46.10-2074-31

Function Page

1 Display 151

Controlling the operat­ing system

2 To select a submenu or

adjust the volume

+

Up/increases the
volume

-

Down/decreases
the volume

3 Telephone* functions 178

s Accepts a call/

starts dialing

151

Function Page

t Ends a call/

rejects an incom-

ing call

4 To jump from one menu

to another

è

Forward

·

Backward

5 To jump from one

submenu to another

j

Forward

k

Backward

1

151

151

25

At a glance

Center console

 Center console

Function Page

1

N68.10-2288-31

1 Storage compartment 290
2 Radio* or COMAND*,

see the separate oper­ating instructions

3 Air-conditioning control

panel

4 Center console switch

unit

218

28

Function Page

5  Storage compart-

ment or

 CD changer*,

see the separate
operating instruc­tions

6 Cup holder with

 Ashtray
 Cigarette lighter

7 12 V socket 297

291
294
295

26

 Overhead control panel*

At a glance

Overhead control panel*

Function Page

1 Hands-free microphone

for telephone*

2 Switches the right-hand

reading lamp
on/off

3 Switches the automatic

interior lighting
on/off

137

137

Function Page

4  Eyeglass

compartment or

 Anti-theft alarm sys-

tem (ATA)*

5 Switches the interior

lighting
on/off

6 Switches the left-hand

reading lamp
on/off

7 Opens/closes the slid-

ing sunroof*

290

77

137

137

245

27

1

At a glance

Switch units

 Switch units

Center console switch unit

1

N54.25-2915-31

i

The number of switches may vary,
depending on the vehicle’s equip­ment.

28

Function Page

Opens/closes the left­hand electric sliding
door*

Switches the left/right
seat heating*
on/off

&

Switches the rear win­dow heating*
on/off

P Switches the windshield

heating*
on/off

92

122

214

213

Activates/deactivates
ASR

Switches the hazard
warning flashers on/off

Central locking
Interior/rear
compartment

! Switches the Parktronic

system (PTS)*
on/off

Opens/closes the right­hand electric sl iding
door*

74

136

104

253

92

At a glance

Switch units

Additional switch units

N54.25-2913-31

Switch unit between the light switch and
the steering wheel

Function Page

³ Switches the heater

booster function*
on/off

ö

Switches auxiliary

³

heating*on/off
Switches the heater

booster function*
on/off

Adjusts the working
engine speed*

Switches the operating
speed governor*
on/off

234

238

234

275

273

Ventilates the load
compartment,
air in/air out*

247

i

The layout of the switches may vary,
depending on the vehicle’s equip­ment.

29

1

At a glance

Switch units

1

N54.25-2912-31

Switch unit between the steering wheel
and the ignition lock

30

Function Page

Switches the rear-com­partment convenience
interior lighting*
on/off

140

i

The layout of the swi tches may vary,
depending on the vehi cle’s equip­ment.

 Door control panel

N54.25-2914-31

Function Page

1 Adjusts the exterior

mirrors*

2 Selects an exterior

mirror*

3 Opens/closes the left-

hand side window

4 Opens/closes the right-

hand side window

208

208

244

244

At a glance

Door control panel

1

31

Safety

Safety

Occupant safety............. 34

Emergency exit............. 66

Driving safety systems............. 69

Anti-theft systems............. 77

33

2

Safety

Occupant safety

 Occupant safety

Restraint systems

This section contains all the most impor­tant information about the restraint sys­tems in your vehicle. In an accident, your

2

vehicle collides with another object, e.g.
another vehicle. This may cause your ve­hicle to accelerate or decelerate ex­tremely quickly. During this acceleration
or deceleration, th e vehicle occupants
will be moved in the opposite directio n
to the force of the impact. There is there­fore the risk of vehicle occupants injur­ing themselves on the vehicle interior or
on parts of the vehicle. The purpose of
supplemental restraint systems, i.e.

34

principally the seat belts supplemented
by emergency tensioning retractors, belt
force limiters and airbags when neces­sary, is to minimize this risk of injury.
However, the seat belts and airbags can­not generally prevent injuries caused by
objects penetrating the vehicle from the
outside.

The most impor tant restraint systems
are:

 the seat belts
 restraint systems for children, since

they are the most effective means of
reducing the extent to which the oc­cupants are moved in the event of an
accident

Additional protection is provided by:

 SRS (Supplemental Restraint Sys-

tem), comprising:

 emergency tensioning retractors
 belt force limiters
 airbags

iAn airbag increases the degree of

protection afforded to vehicle occupants
wearing a seat belt and is therefore only
to be considered as an additional re­straint system to the seat belt. Airbags
do not in any way relieve any vehicle oc­cupants of the need to wear their seat
belt correctly at all times.

 This is partly because an airbag is

not activated in all accident situa­tions because in some cases it would
not provide any additional protection
to that alread y aff ord ed b y a co rre ct­ly fastened seat belt.

Furthermore, an activated airbag can
only provide increased protection if the
seat belt is being worn correctly, be­cause:

 the belt helps to hold the vehicle

occupant in th e b es t position in rela­tion to the airbag

 the belt prevents the vehicle occup-

ant from being propelled in the oppo­site direction to the force of impact,

e.g. in the event of a head-on collisi­on, and is therefore better able to re­duce the risk of injury

 In accidents in which an airbag is

activated, the airbag will therefore
only offer an increa se in the protec­tion provided by the seat belt, i.e. ad­ditional protection, if the seat belt is
worn correctly.

Safety

Occupant safety

Warning G

Modifications to or work incorrectly car­ried out on a restraint system (seat belt
and seat belt anchorages, emergency
tensioning retractor, belt force limiter or
airbag) or its wiring, or tamperin g with
other networked electronic systems,
could cause the restraint systems to stop
working correctly.

Continued

35

2

Safety

Occupant safety

Warning (Continued) G

The airbags or emergency te nsioning re­tractors could, for example, be activated
inadvertently or could fail in accidents in

2

which the deceleration force is sufficient
to trigger the airbag. For this reason, do
not modify the restraint systems. Do not
tamper with electronic components or
their software.

36

Airbags

Warning G

Airbags do offer additional protection but
they are not a substitute for the seat
belts. To reduce the risk of serious or fatal
injuries, make sure t hat all occupants – in
particular, expectant mothers – wear
their seat belt c orre ctl y at all time s, hav e
adopted a normal sitting position and that
the seat is positioned as upright as possi­ble.

Seat belts

The most important restraint systems in
the vehicle are the seat belts and child
restraint system s. They are the most ef­fective means of preventing vehicle oc­cupants from moving towards the point
of impact and thus reducing the risk of
occupants hitting parts of the vehicle in­terior.

i

In many countries there are regula­tions concerning the use of seat
belts and child restraint systems.

Safety

Occupant safety

Warning G

A seat belt that is wor n inc or rectly or not at
all, or that is no t cor rect ly e nga ged in the
seat belt buckle, cann ot perform its intend ed
protective funct ion. In cer tain circum st anc­es, you could be se rio usly or e ven fata lly in­jured. Make sure, tha t all occupa nts – in
particular, expectant mothers – wear their
seat belt correct ly at a ll tim es.

You must make sure that the belt:
is routed as low as possible across your

pelvic area, for example across your hip
joints and not across your abdomen

Continued

Warning (Continued) G

fits closely
is not twisted
is routed across the middle of your shoul-

der
is not routed across your neck or under

your arm
is pulled tight across the lap by pulling up-

wards on the shoulder belt
Do not secure any objects with a seat belt

if it is being used by one of the vehicle’s
occupants.

Warning (Continued) G

Avoid wearing b ulky clot hing, for exa mple
a winter coat.

Do not route the belt strap over sharp or
fragile objects, especially if these are lo­cated in or on your clothing, for example
eyeglasses, pens or keys. The belt strap
could otherwise tear in the event of an ac­cident and you or other vehi cle occupants
could be injured as a result.

Only one person may use each seat belt at
any one time.

Continued

37

2

Safety

Occupant safety

Warning (Continued) G

A child must never be carried sitting on
the lap of a vehicle occupant. It would not
be possible to restrain the child, and the

2

child and other vehicle occupants could
be seriously or fatally injured in the ev e nt
of abrupt braking or an accident.

Persons less than 1.50 m tall or children
under 12 years of age cannot wear their
seat belt properly. They therefore require
additional restraint systems on suitable
vehicle seats for protection in an acci­dent. Always observe the installation in­structions issued by the manufacturer of
the child restraint systems.

38

Warning G

The seat belt only provides its intended
degree of protection if the seat backrest
is positioned as vertically as possible, al­lowing the occupant to sit upright. Avoid
seat positions th at d o no t all ow the seat
belt to be routed correctly. Therefore, po­sition the back rest as vertically as possi­ble. Never drive with the ba ckrest tilted
too far back. You could otherwise be seri­ously or even fatally injured in the event of
an accident or abrupt braking.

Warning G

The seat belt cannot perform its protec­tive function correctly if the seat belt
strap or buckle are dirty or damaged. You
should therefor e k ee p the belt strap and
buckle clean, as otherwise the belt latch
plate may not be able to engage correctly.

Check regul ar ly th at the seat belts:
are not damaged
are not routed ov er sharp edges
are not trapped

Continued

Warning (Continued) G

Safety

Occupant safety

Wearing seat belts

Warning (Continued) G

The belt strap could otherwise tear in the
event of an accident. You or others could
be seriously or fatally injured.

Always have seats belts that ar e damaged
or have been su bjecte d to a heavy lo ad in
an accident replaced, and t heir anch orag ­es checked, at a qu alifie d spe cia list work ­shop which has the necessary specialist
knowledge and tools to car ry out the work
required.

Continued

The manufacturer recommends that you
use an authorized Sprinter Dealer for this
purpose. In particular, work relevant to
safety or on safety-related system s must
be carried out at a qualified specialist
workshop .

For safety reasons, th e ma nufa ct urer r ec ­ommends that you only use seat belts
that have been spec ially approved for
your vehicle by the manufacturer.

2

1 Be lt sash guide ( page 40)
2 Belt latch plate
3 Relea s e button
4 Buckle

39

Safety

Occupant safety

 Pull the belt smoothly from the seat

belt reel holder .

 Route the belt ov er your shoulder.
 Click belt latch plate 2 into buckle

2

4.

 Adjust the belt to the correct height

if necessary.

 Pull the shoulder section of the belt

upwards to tighten the belt against
your body if necessary.

40

Adjusting the belt height

Warning G

Only adjust the belt height when the vehi­cle is stationary and the handbrake is ap­plied.

You could otherwise lose control of the
vehicle as a result of the seat adjusting
movement and thereby endanger yourself
and others.

You can adjust the belt height for the fol­lowing seats:

 Driver’s seat
 Outer passenger’s seat

Adjust the belt height in such a way that
the shoulder belt is routed over the mid­dle of the shoulder.

Belt sash guide with height adjustment

5 Relea se button

 To raise the belt height: slide belt

sash guide
Belt sash guide

ous positions.

 To lower the belt height: press and

hold release button

 Slide belt sash guide1 to the de-

sired height.

 Let go of release button 5 and

make sure that belt sash guide
engages.

1 upward.

1 engages in vari-

5.

1

SRS (Supplemental Restraint System)

The SRS (S
tem) may consist of the f ollowing com­ponents, depending on the equipment
level:

 1 warning lamp
 Emergency tensioning retractors
 Belt force limiters
 Airbag system with:

 Airbag control unit
 Airbags

upplemental R estraint Sys-

Safety

Occupant safety

1 warning lamp

The SRS performs a self-test at regular
intervals when the ignition is switched
on and while the engine is running. Mal­functions can th erefore be detected in
good time.

The

1 warning lamp in the in stru-

ment cluster (
approximately 4 seconds when you
switch on the ignition.

 page 20) comes on for

41

2

Safety

Occupant safety

Warning G

A malfunction has occurred if the 1
warning lamp:

does not come on when you switch on the

2

ignition
does not go out af ter appro ximatel y 4 sec -

onds
lights up again
Individual systems may be activated unin-

tentionally or may not b e tr ig g er ed in th e
event of an accident with a high rate of ve­hicle deceleration.

42

Continued

Warning (Continued) G

In this case, have the SRS system
checked and repaired imm edi at el y at a
qualified specialist workshop which has
the necessary specialist knowledge and
tools to carry out the wor k requ ired.

The manufacturer recommends that you
use an authorized Sprinter Dealer for this
purpose. In particular, work relevant to
safety or on safety-related systems must
be carried out at a qualified specialist
workshop.

Activation of emergency tensioning
retractors, belt force limiters and air­bags

In the event of a collision, the sensor in
the airbag control unit evaluates impor­tant physical data, such as duration, di­rection and rate of vehicle deceleration
or acceleration. Based on the evaluation
of this data and depending on the vehi­cle’s rate of longitud inal deceleration in
a collision, in the f irst stage, the airbag
control unit pre-e mptively triggers the
emergency tensioning retractors.

The front airbags are not triggered un­less a second activation threshold is ex­ceeded, i.e. if there is a greater rate of
vehicle deceleration in a longitudinal di­rection.

Criteria for triggering of emergency
tensioning retractors and airbags

To determine whether it is necessary to
trigger an emergency tensioning retrac­tor or airbag, th e airbag contr ol unit eval­uates the duration and direction of
deceleration or acceleration during the
initial phase of the collision.

The emergency tensioning retractor and
airbag activation thresholds are variable
and are adapted to the rate of the vehi­cle deceleration. This process is pre­emptive in nature as the airbag must be
deployed during – and not at the end of
– the collision.

Safety

Occupant safety

i

Airbags are not triggered in all types of
accident. They are actually controlled
by complex sensor technology and eval­uation logic. This process is pre-emptive
in nature as airbag deployment must
take place during the impact and must
be adapted to provide calculated, addi­tional protection for the vehicle occu­pants. Not all airbags are triggered in an
accident.

The various airbag systems work inde­pendently of each other. However, all
systems depend on the type (head-on
or side impa ct) and sever ity (i n part icu­lar vehicle deceleration or acceleration)
of accident determined in the initial
phase of the accident.

43

2

Safety

Occupant safety

Vehicle deceleration or acceleration and
the direction of the force are essentially
determined by:

 the distribution of the force during

the impact

 the collision angle

2

 the deformation characteristics of

the vehicle

 the composition of the object in-

volved in the collision, for example
the other vehicle

Factors that cannot be seen or mea­sured until after the colli sion are not
used to determine whether the airbag
should be triggered and are not decisive
for this.

44

The vehicle may be substantially deformed
without an airbag being t rigge red , for ex­ample if only relativ ely easily-deformable
vehicle parts such as the hood or fenders
are affected by the collision and the re­quired deceleration threshold is not
reached. On the other hand, airbags may
be triggered even though the vehicle o nly
displays minor deformation, if, for exam­ple, rigid vehicle parts such as a longitudi­nal member are affected by the impact,
thus causing vehicle deceleration to ex­ceed the pre-determined threshol d.

Emergency tensioning retractors, belt force limiters

If the vehicle is equipped with a driver’s
airbag, the driver’s and the passenger’s
seat belts are equipped with emergency
tensioning retractors.

A belt force li miter add itio nally ins tal led
in the seat be lt reduces the load exe rted
by the seat belt on the occupant when it
is triggered.

Emergency tensioning retractors ten­sion the se at belts in a n accident, pulling
them close against the body.

i

Emergency tensioning retractors do
not correct:

 incorrect sitting positions
 incorrectly worn seat belts

Emergency tensioning retractors do
not pull occupants back towards the
backrest.

When the ignition is on, the emergency
tensioning retractor is activated:

 only if the restraint systems are op-

erational (the
comes on for approximately 4 sec­onds after the ignition is switched
on.) (

 page 41).

 in the event of a head-on or rear-end

collision, if there is a high rate of ve­hicle acceleration or deceleration in
the initial stages o f a collision

 in the event of a side impact, if the

vehicle suddenly decelerates or ac­celerates in a lateral direction at the
initial stage of the impact and the ve­hicle is equipped with thorax/

sidebags and/or windowbags.

1-warning lamp

Safety

Occupant safety

If the emergency tensioning retractors
are triggered, you will hear a bang that is
generally harmless to your hearing. A
small amount of powder may also be re­leased. The
up.

Warning G

If the emergenc y tensioning retractors
have been trigg ered, have them replaced
at a qualified specialist workshop which
has the necessary specialist knowledge
and tools to carry out the work required.

1 warning lamp lights

Continued

45

2

Safety

Occupant safety

Warning (Continued) G

The manufac t urer recommends that you
use an authorized Sprinter Dealer for this
purpose. In particular, work relevant to

2

safety or on safety-related systems must
be carried out at a qualified specialist
workshop.

Observe the safety re gulations when dis­posing of emergency tensioning retrac­tors. You can see a copy of these
regulations at any authorized Sprinter
Dealer.

46

Airbag system

Warning G

 To reduce the risk of serious or fatal

injuries in th e event of an accident
with a high rate of deceleration, for
example due to an airbag inflating
within milliseconds, or due to sudden
braking, please observe the following
points:

Continued

Warning (Continued) G

All vehicle occupants must select a seat
position in which they can wear their seat
belt correctly and which is as far back
from the airbag as possible. The seat po­sition of the driver must be such that the
vehicle can be driven safely. The distance
from the driver’s seat to the pedals must
be such that the driver can fully depress
the pedals. The distance between the
driver’s ches t and the ce nter of the a irbag
cover must be more than 25cm. The driv­er’s arms should be slightly bent when
holding the steering wheel.

Continued

Safety

Occupant safety

Warning (Continued) G

 Vehicle occupants should wear their

seat belt correctly at all times and
lean back against th e backrest, whi ch
should be positioned as upright as
possible. The head restraints should
support the back of the head at about
eye level.

 Move the passenger’s seat as far to

the rear as possible, especially if a
child is secu red in a restraint system
installed on this seat.

Continued

Warning (Continued) G

 On vehicles with a passenger’s air-

bag, it is not permitted to secure a
rearward-facing child restraint sys­tem to the passenger’s seat
( page 56). Childr en in a rearward­facing child restraint system must be
secured on a suitable rear seat.

 Do not lean forward, for example over

the padded boss of the stee ring
wheel, especially when the vehicle is
in motion.

Continued

Warning (Continued) G

 Only hold the ste ering wheel by the

outer rim. This allows the airbag to in­flate fully. If you hold the inside of the
steering wheel, you could be injured if
the airbag were to be triggered.

 Do not put your feet on the das h-

board.

 Do not lean on the doors from inside

the vehicle.

 Make sure that no persons, animals

or objects are presen t between the
vehicle occupants and the deploy­ment range of the airbags.

Continued

47

2

Safety

Occupant safety

Warning (Continued) G

 Do not cover the pad d ed boss of the

steering wheel, the passenger’s air­bag cover, the windowbag cover or
the thorax/sidebag cov er with film or

2

other material. Do not affix any badg­es or stickers to these areas.

 Do not hang any hard objects, for ex-

ample coat hangers, on the grab han­dles or coat hooks.

 Do not place any item s in the s torage

compartment above the passenger’s
airbag if they protrude from the com­partment. The passenger’s airbag
must be able to inflate unimpeded.

The risk of injuries from an airbag cannot
be entirely ruled out du e to the hig h speed
at which the airb ag is required to inflate.

48

Your vehicle is equipped with the follow­ing airbags, depending on the equip­ment version:

 Driver’s front airbag, located in the

steering wheel

 Passenger’s front airbag, located

above the glove bo x

 Thorax sidebags* in the outer sides

of the driver’s seat and the passen­ger’s individual seat

 Windowbags* in the side of the roof

frame between the A an d B-pillars

Each airbag's cover is marked with the
letters "SRS/AIRBAG" or "AIRBAG".

How airbags work

An airbag inflates with in milliseconds.
The

1 warning lamp in the instru-

ment cluster comes on.

i

If the airbags are triggered, you will
hear a bang and a small amount of
dust may also be released. The bang
will not damage your hearing and the
dust does not constitute a health
hazard.

Airbag inflation slows down and restricts
the movement of the vehicle occupant.

When the vehicle occupant makes con­tact with the airbag, hot gas flows out of
the inflated airbag. This reduces the load
on the head and upper body of the vehi­cle occupant . The airbag i s therefore i n a
deflated state after an accident.

Warning G

After an airbag has been tr ig g er ed:
 airbag parts are hot – do not touch

them, otherwise you could be burn t

 the airbags must be replaced at a

qualified specialist workshop which
has the necessary specialist knowl­edge and tools to carr y out the work
required. The manufacturer recom­mends that you use an authorized
Sprinter Dealer fo r this purpose.
In particular, work relevant to safety
or on safety-related system s mu st be
carried out at a qualified specialist
workshop.

Safety

Occupant safety

Warning G

A small amoun t of fine powd er is release d as
an airbag inflates. This powder does not con­stitute a health ha zard, nor doe s it imply that
fire has broken out in the vehicle. This pow­der could cause short-term breat hing difficul­ties for persons suffering from asthma or
other respiratory conditions. To avoid these
breathing difficulties, you should either:

 leave the vehicle immediately, if it is

possible to do so safely
or
 open the window to allow fresh air to

enter

49

2

Safety

Occupant safety

Front airbags

The front airbags are designed to in­crease protection to the driver’s and
passenger’s/passengers' he ad and
chest.

2

The driver’s airbag is locate d in th e
steering wheel housing; the passenger’s
is above the glove box .

50

N91.60-2140-31

1 Driver’s airbag
2 Passenger’s airbag

Driver’s front airbag1 inflates in front
of the steering wheel; passenger’s front
airbag

2 inflates in front of and above

the glove box and the center console.

The driver’s front airbag and passenger’s
front airbag are triggered:

 in the initial stages of an accident

with a high rate of vehicle accelera­tion or deceleration in a longitudinal
direction

 if the system determines that airbag

deployment can offer additional pro­tection to that provided by the seat
belt

 independently of other airbags in the

vehicle

Thorax sidebags*

Warning G

For safety reasons, the manufacturer rec­ommends that you use seat covers that
have been tested for Sprinter vehicles
and that have a seam for thorax/

sidebags. A thorax/sidebag may other­wise not inflate correctly and could fail to
provide the intended degree of protection
in the event of a col lisio n. Y ou ca n o btai n
these cover s f rom a n a utho ri zed S pr inte r
Dealer, for example.

Warning G

To reduce the risk of injury to occupants
if a thorax/sidebag is triggered, make
sure that:

 no persons , animals or objects are

present between the vehicle occu­pants and the thorax/sidebag de­ployment range

 no accessories, fo r exam ple cup hol d-

ers, are secured to the doors

 only light items of clo th ing are hung

from the coat hooks in the vehicle

 there are no heavy or sharp objects in

the pockets of items of clothing

Safety

Occupant safety

Warning G

Observe the following to reduce the risk of
serious or fatal injury if the thorax/

sidebag is triggered:

 Vehicle occupants – in partic ular, chil-

dren – must never lean their head
against the area of the window in
which the thorax/sidebag inflate s.

 Vehicle occupants must wear their

seat belt correctly at all times and
lean back agains t the backre st, which
should be positioned as upright as
possible.

 Always secure children who are less

than 5 ft (1.50 m) tall or under
12 years of age in a suitable child re­straint system.

51

2

Safety

Occupant safety

The purpose of the thorax/sidebags is
to increase the level of protection for the
thorax (but not the head, neck and arms)
of the occupants on the side of the vehi­cle on which the impact occurs.

The thorax/sidebags are installed in the

2

outer sides of the backrests on th e driv­er’s seat and the pass en ger’s individual
seat

52

1 Thorax sidebag

The thorax sidebags are triggered:

 in the initial stages of an accident

with a high rate of vehicle accelera­tion or deceleration in a lateral direc­tion, for example in the event of a
side impact

 on the side on which an impact oc-

curs

 if the system determines that airbag

deployment can offer additional pro­tection to that provided by the seat
belt

 independently of the front airbags

In the event of an accident, the thorax
sidebag next to the outer seat side in­flates between the door and the chest
area of the occupant.

i

You will find additional information
about airbag deployment on
(

 page 48).

You will find additional information
about the triggering of emergency
tensioning retractors and belt forc e
limiters on (

 page 44).

Windowbags*

Warning G

To ensure that windowbags can provide
the intended degree of protection when
deployed, make sure that no persons, an­imals or objec ts are present between t h e
vehicle occupants and the deployment
range of the windowbags.

Safety

Occupant safety

Warning G

Observe the following to reduce the risk
of serious or fatal injury if the win dowbag
is triggered:

 Vehicle o ccupants – in particular,

children – must never le an th eir hea d
against the area of the window in
which the windowb ag inflates.

 Vehicle occupants must wear their

seat belt correctly at all times.

 Always secure children who are less

than 5 ft (1.50 m) tall or under
12 years of age in a suitable child re­straint system.

53

2

Safety

Occupant safety

The windowbags are designed to in­crease protection to the head (but not to
the chest or arms) of the vehicle occu­pants on the side on which the impact
occurs.

The relevant window bag is installed in

2

the side of the roof frame behind the
trim panel between the A an d B-pillar.

54

1 Windowbag

The windowbags are triggered:

 in the initial stages of an accident

with a high rate of vehicle accelera­tion or deceleration in a lateral direc­tion

 on the side on which an impact oc-

curs

 independently of the front airbags

i

You will find additional information
about airbag deployment on
(

 page 48).

You will find additional information
about the triggering of emergency
tensioning retractors and belt force
limiters on (

 page 44).

Safety

Occupant safety

Children in the vehicle

If a child is traveling in the vehicle:

 secure the child in a child restraint

system appropriate to his/her age
and size, preferably on a suitable
seat in the rear

 ensure that the child is strapped in

throughout the trip

You can obtain child seats and informa­tion about the correct child restraint sys­tem from any authorized Sprinter
Dealer.

Warning G

Do not leave childr en unsupe rvised in the
vehicle even if they are secured in a child
restraint system. The children could:

 injure themse lves on parts of the

vehicle

 be seriously or even fata ll y i njure d by

prolonged exposure to extreme heat
or cold

Do not expose child restraint systems to
direct sunlight. M e ta ll ic p ar ts o f the chi ld
restraint system could heat up, for exam­ple, and the child could burn him/herself
on the hot parts .

Warning G

If the children open a door , they could:

 cause injury to others as a result
 get out of the vehicle and could either

injure themselv es when doing so or
they could be injured by passing vehi­cles

 sustain serious inj uries if the y were to

fall out of the v ehicle, due in particular
to the height of the passenger com­partment from the ground

Continued

55

2

Safety

Occupant safety

Warning (Continued) G

Do not carry heavy or hard objects inside
the vehicle or load compartment unless
they are secured. You w ill find further in-

2

formation under “Transporting”
( page 276) and “Features”
( page 287) in the “Controls in detail”
section.

An unsecured or in correc tl y posit ione d loa d
increases the risk of injury to occupants, par­ticularly children, in the event of:

 sharp braking
 a sudden change of direction
 an accident

56

Child restraint systems

We recommend all infants and childr en
be properly restrained at all times while
the vehicle is in motion.

All lap-shoulder belts except the driver’s
seat belt have special seat belt re trac­tors for secure fastening of chil d re­straints.

To fasten a child restraint, follow child
restraint instructions for mounting. Then
pull the shoulder belt ou t completely
and let it retract. During seat belt retrac­tion, a ratcheting sound can be heard to
indicate that the special seat belt retrac­tor is activated. The b elt is now locked.
Push down on child restraint to take up
any slack.

To deactivate, release seat belt buckle
and let seat belt retract completely. The
seat belt can again be used in the usual
manner.

Warning G

Never release th e seat belt buckle while
the vehicle is in mo tion, sin ce the s pecia l
seat belt retractor will be deactivated.

Warning G

To reduce the risk of serious or fatal injury
to a child in the event of an accident,
sharp braking or a sudden change in di­rection:

 Always secure children less than 5 ft

(1.50 m) tall or under 12 years of age
in a special child restraint system in­stalled on a suitable vehicle seat,
since the seat belts are not designed
for this body size.

Continued

Safety

Occupant safety

Warning (Continued) G

It is not pe rmi tted to sec ure a ch il d in the
passenger’s seat or the center position of
the front bench seat if the vehicle is
equipped with a passenger’s airbag.

Only secure a rearward-facing child re­straint system on a suitable rear seat.

Continued

57

2

Safety

Occupant safety

Warning (Continued) G

A child must never be carried sitting on
the lap of a vehicle occupant. It would not
be possible to restrain the child as a result
of the forces acting in the event of an ac-

2

cident, braking or abrupt changes in di­rection. The ch ild would be thrown
against parts of the vehicle int erior and be
seriously or fatally injured.

Vehicle occupants must wear their seat
belt correctly at all times.

58

Warning G

If the child restraint system is not in­stalled correctly on a suitable vehicle
seat, the child may not be restrained in
the event of an acciden t or su d den brak ­ing and may be seriously or fatally injure d.
For this reason, al ways observ e the i nstal­lation instructions issued by the child re­straint system manufacturer and the
intended use fo r the child restraint sys­tem when fitting it.

It is advisable to install the child restraint
system on one of the rear seats. The child
is generally better protected there.

Continued

Warning (Continued) G

Do not place obj ec t s ( f or ex a mple a cush­ion) underneath the child restraint sys­tem. The entire base of the child restraint
system must be in contact with the seat
cushion at all times.

Child restraint system s m u st not be u sed
without the original cover. Replace dam­aged covers only with or iginal covers.

On the rear seats , onl y use ch ild re strai nt
systems recommended by the manufac­turer.

Safety

Occupant safety

Warning G

If you no longer require the child restraint
system, remove it from the vehicle or se­cure it with the sea t belt.

The restraint system could otherwise be
thrown through the vehicle interior in th e
event of an accident.

Warning G

A child secured in a child re straint system
could be seriously or fatally injured in th e
event of an accident, braking or a sudden
change in direction if the child restraint
system or its securing system is already
damaged or has been subjected to a load
in an acciden t .

Continued

Warning (Continued) G

Have restraint systems and their secur ing
systems which have been damaged or
subjected to a load in an accident
checked and, if necessary, replaced im­mediately at a qualified specialist work­shop which has the necessary specialist
knowledge and too ls fo r the work re­quired.

The manufacturer recommends that you
use an authoriz ed Sprint er Dea ler for this
purpose. All wo rk relev ant to sa fety or on
safety-related systems must be carried
out at a qualified specialist workshop.

59

2

Safety

Occupant safety

The use of i nfa nt o r ch ild res tra int s i s re ­quired by law in all 50 states, the District
of Columbia, the U.S. territories and all
Canadian provinces.

Infants and small children should be
seated in an appropriate infant or child

2

restraint system properly secured by a
lap/shoulder belt or, if so equipped, a
top tether anchorage point and a child
restraint lower anchorage system that
complies with U. S. Federal Motor Vehi­cle Safety Standards 213 and 225 and
Canadian Motor Vehicle Safety Standard
213 and 210.2.

60

A statement by the child restraint manu­facturer of compliance with this stan­dard can be found on the instruction
label on the restraint and in the instruc­tion manual provided with the restraint.

When using any infant or child restraint
system, make sure to carefully read and
follow all manufacturer’s instructions for
installation an d use .

Please read and observe warning labels
affixed to inside of vehicle and to infant
or child restraints.

Passenger sun visor with warning sticker

ISOFIX child seat securing system/ Child seat anchors - LATCH type

ISOFIX is a standardized securing sys­tem on the rear seats for special LATCH

Lower Anchors and Tethers for Chil-

(
dren) child restraint systems with
matching mounting fittings.

Safety

Occupant safety

i

Non-LATCH type child seats may also
be used and can inst alled using the
vehicle’s seat belt system. Install
child seat accord i ng to manu factur­er’s instructions.

2

N00.00-2620-31

Warning symbol for rearward-facing child
seat

The LATCH type anchors fo r child re­straint systems are installed between
the seat cushion and the backrest:

 on the outside left and right on nar-

row rear bench seats with 3 seats

 on the outside left on rear bench

seats with 2 seats

61

Safety

Occupant safety

Warning G

A LATCH type child restra int syst em t hat
has been secured using the ISOFIX child
seat securing system is una ble to provide

2

adequate protection for children who
weigh more than 48 lbs (22 kg). For this
reason, only s ecure children weighing
less than 48 lbs (22 kg) in a LATCH type
child restraint system se cur e d using the
ISOFIX child seat securing system. If the
child weighs more than 48 lbs (22kg),
you should secure the LATCH type child
restraint system with a lap-shoulder belt.

62

Warning G

If the child restraint system has not been
installed correctly on a suitable vehicle
seat, the child cannot be restr ained in the
event of an accident or sudden braking
and could be seriously or fatally injured.
You must therefore observe the installa­tion instructions issued by the child re­straint system manufacturer when
installing a child restraint system.

Continued

Warning (Continued) G

On the rear bench seat, only use LATCH
type child restraint systems with ISOFIX
child seat mountings that have been rec­ommended by the manufacturer.

An incorrectly installed child restraint sys­tem could come loose and the child or
other vehicle occupants could be fatally
injured. You mus t th erefore make sure
that the child restraint sy stem is engaged
in the securin g ri ng s on th e left and right­hand sides after it has been installed.

Safety

Occupant safety

Warning G

If the child restraint system or its securing
system, for example the ISOFIX child seat
securing system, are damaged or have
been subjected to a load in an accident,
the child secured in it could suffer severe
or fatal injuries in the event of an acci­dent, heavy braking or a sudden chan g e
of direction.

Continued

Warning (Continued) G

For this reason, have restraint systems
and their mountings checked immediately
and replaced if necessary at a qualified
specialist workshop which has the neces­sary specialist knowledge and tools to
carry out the work required if they are
damaged or have been subjected to a
load in an accident.

The manufacturer recommends that you
use an authorized Sprinter Dealer for this
purpose. In particular, work relevant to
safety or on safety-related system s must
be carried out at a qualified specialist
workshop.

!CAUTION

Take care not to trap the seat belt on
the middle seat when you install the
child restraint system.

2

1 Securing rings - LATCH type anchors

63

Safety

Occupant safety

Warning G

Do not leave c hildren unsupe rvised i n the
vehicle, even if they are secured by a child
restraint system. The children could:

2

 injure themselv es on parts of the ve-

hicle

 be seriously or even fat ally injure d by

prolonged exposure to extreme heat
or cold

64

Warning G

Do not expose child restraint systems to
direct sunlight. Me tall ic parts of th e chil d
restraint system could heat up, for exam­ple, and the child could burn him/herself
on the hot parts.

If the children open a door, they could:
 cause injury to others as a result

get out of the veh icle and could eit her in-



jure themselves when doing so or they
could be injured by passing vehicles

 sustain serious inju ries if they were to

fall out of the vehicle, due in part icular
to the height of the passenger com­partment from the ground

TopTether

The TopTether anch orages are on the
feet of the rear bench seat.

1 Head restraints
2 TopTether anchorages

2 TopTether anchorag e

3 TopTether hook
4 TopTether belt of LATCH type child re-

straint system

 Slide head restraint 1 upward.
 Guide TopTether belt 4 under head

restraint
tween the two head restraint bars.

 Hook TopTether hook 3 into

TopTether anchorage
of the bench seat.

1 from the front and be-

2 on the feet

Safety

Occupant safety

 If necessary, slide head restraint 1

back down a little (
Make sure that TopTether belt
can move freely .

 Install the LATCH type child restraint

system with To pTether. The manu­facturer’s inst allation instructions
must be observed.

 page 121).

4

65

2

Safety

Emergency exit

 Emergency exit

Emergency exit window*

The vehicle can be equipped with an
emergency exit window. The emergency
exit window is only intended for emer-

2

gencies and may only be opened when
the vehicle is stationary.

In an emergency or following an acci­dent, the occupants of the vehicle can
exit the vehicle via t he op en emer gen cy
exit window.

The emergency exit w in dow is the first
window behind the driver’s seat on the
driver’s side. It bears the letters “Emer­gency Exit”.

66

Handles

1

2 Safety bolts
3 Locking mechanisms

Warning G

Compliance with the following require­ments is esse ntial in order to be able to
safely use the emergency exit window in
the event of an emerge ncy:

 Inform the vehicl e occupants about

the emergency exit win d ow and ex­plain its op erat ion b efo re setting ou t.
Clearly point out the known risks
here.

Continued

Safety

Emergency exit

Warning (Continued) G

 Only vehicle occupants who are able

to operate the em ergency exit win­dow are permitted to sit next to the
emergency exit window.

 Access to th e emergency ex it window

must be free of obstacles. Do not
place any large or heavy objec ts on
the seats or in front of the seat s next
to the emergency ex it wind o w.

 Do not use the window handles as

hooks, e.g., for lightweight objects,
bags or items of clothing.

Warning G

Please observe the following instructions
to reduce the risk of an accident or injury
when exiting the vehicle through the
emergency exit win d ow:

 Only open the emergency exit window

when the vehicle is stationary.

 Take care not to trap anyone when

closing and opening t he emergency
exit window. Somebody must hold the
emergency exit window open .

Continued

Warning (Continued) G

 Pay attention to the traffic conditions

when opening the emergency exit
window and make sure there is suffi­cient clearance.

 Pay attention to the traffic conditions

when exiting the vehicle and take ac­count of the vehicle height and the
surrounding conditions.

Extreme cau tion must be exercis ed in par­ticular if there are children in the vicinity.

67

2

Safety

Emergency exit

Warning G

If you continue your journey without clo­sing and locking the emergen cy exit win­dow, it may come o u t of its frame and

2

cause an accident.
You should, therefore , check the locking

mechanism and safety bolts on the emer­gency exit wind ow before setting out.

The emergency exit window may only be
opened when the vehicle is stationary.

68

!CAUTION

Make sure there is enough space to
open the emergency exit window.
You must hold the open window in
position. Othe rwise, you could dam­age it.

 To open: turn both handles 1 to a

vertical position. This release s the
safety bolts

The window is unlocked.

 Use the handles to push the window

outward and ho ld it steady. Make
sure you have enough space to do
this.

2.

 To close: close the window.  Turn both handles 1 to a horizontal

position. Make sure that the locking
mechanisms

3 are located on the

inside of the window frame.
The window is locked.

 Renew the safety bolts 2 before dri-

ving the vehicle again.
Please contact your authorized

Sprinter Dealer for information about
how to do this.

 Driving safety systems

In this section , you will find information
about the following driving safety sys­tems:

 ABS (Antilock Brak e System)
 BAS (Brake Assist)

®

 ESP
 ASR (acceleration skid control)
 EBV (electronic brake force distribu-

(Electronic Stability Program)

tion)

i

The maximum effect of ABS, BAS,

®

ESP

, ASR and EBV can only be

achieved if you:

 always drive with the correct tire

pressures adj usted according to
the load (

 use winter tires (M+S tires) in

wintry conditions, with snow
chains if necessary

 page 361)

Safety

Driving safety systems

Warning G

There is an in crease d ris k of an ac ciden t if
you:



drive too fast , in pa rticu lar wh en c orne r-

ing and on a wet or slippery road surface
 drive too close to the vehicle in front
The driving safety systems described in

this section cannot reduce this risk and
are unable to override the laws of physics.

Always adapt y our driv ing st yle to t he pre­vailing road an d weather conditions, and
maintain an adequately safe distance
from other road users as well as any ob­stacles on the road.

69

2

Safety

Driving safety systems

i

Only use wheels with the recom­mended tire sizes (
erwise the driving safety systems will
not work correctly.

 page 623), oth-

2

Antilock Brake System (ABS)

ABS regulates the brake pressure in
such a way that the wheels do not lock
when you brake. This allows you to con­tinue steering when braking.

ABS works from a speed of about 3mph
(5 km/h) upwards, regardless of road
surface conditions.

ABS works on slippery surfaces, even
when you only brake gently.

Warning G

Do not depress the brake pedal several
times in quick succession (pumping). De­press the brake firmly and evenly. Pump­ing the brake pedal may reduce the
braking effect.

There is a malfunction if the
tor lamp is permanently lit while the en­gine is running (

Despite this, the norm al driving and
braking functions remain available.

 page 466).

- indica-

70

Braking

If ABS inter venes during b raking, you wi ll
feel the steering wheel vibrate gently
and the brake pedal pulsate.

If ABS intervenes:

 Continue to depress the brake pedal

firmly until the br aking situation is
over.

For full brake application:

 Depress the br ake pedal with maxi-

mum force.

Warning G

Always adapt your driving style to the pre­vailing road and weathe r cond i ti ons, and
maintain an adequately safe distance
from other road users as well as any ob­stacles on t he road.

If ABS malfunctions, the wheels could
lock when you brake. This means that the
steerability of the vehicle is restricted
during braking and the stopping distance
may increase. If ABS is deactivated due to
a malfunction, BAS is also deactivated.

Safety

Driving safety systems

Brake Assist (BAS)

Brake Assist operates in emergency
braking situations. If you depress the
brake pedal qu i ck ly, BAS automatica ll y
increases the brake pressure, thereby
reducing the stopping distance.

 Keep the brake pedal firmly de-

pressed until the emergency braking
situation is over.

ABS prevents the wheels from lock­ing.

When you release the brake pedal, the
brakes will work as normal again. BAS is
deactivated.

71

2

Safety

Driving safety systems

Vehicles without steering w h eel but­tons:
There is a malfunction if the
cator lamp is permanently lit while the
engine is running (

 page 73).

2

Warning G

If BAS malfunctions, the brake system is
still available wit h th e f u ll b r ak e boo s ti ng
effect. In an emergency braking situation,
however, the braking force will not be ad­ditionally boosted automatically and the
stopping distance may increase.

72

k indi-

Electronic Stability Program

®

)

(ESP

®

ESP

monitors driving stability and de­tects a tendency of the vehicle to under­steer or oversteer (skidding) in good
time. ESP

®

stabilizes the veh icle by
braking individ ual wheels, limiting the
engine power output, and greatly assists
you when driving on wet or slippery road
surfaces. ESP

®

also stabilizes the vehi-

cle when braking.
When ESP

®

intervenes, the v warn-

ing lamp in the speedometer flashes.

Warning G

Proceed as follows if the v warning
lamp in the speedometer flashes:

 Do not deactivate ASR under any cir-

cumstances.

 Only depress the accelerator pe dal as

far as necessary when pulling away.

 Adapt your driving style to suit the

prevailing road and weather condi­tions.

Otherwise, the vehicle could begin to
skid.

®

ESP

cannot reduce the risk of an acci­dent if you drive too fast. ESP
to override the laws of physics.

®

is unable

There is a malfuncti on if the # indica-
tor lamp is permanently lit while the en­gine is running (

®

If ESP

malfunctions , eng ine powe r out -

put may be reduced.

 page 468).

!CAUTION

Only operate the vehicle b riefly (ma x­imum of 10 seconds) on a brake dy­namometer. The key must b e turned
to position
ing this time. You could damage the
drive train or the brake system.

1 in the ignition lock dur-

!CAUTION

Do not operate t he vehicle o n a roller
dynamometer (for example for per­formance testing). If you wish to op­erate the vehicle on a roller
dynamometer, please consult an au­thorized Sprinter Dealer beforehand.
You could otherwise damage the
drive train or the brake system.

Safety

Driving safety systems

Acceleration skid control (ASR)

ASR improves traction for a sustained
period, i.e. the transfer of power from
the tires to the road surface, and thus
also improves the driving stability of the
vehicle. ASR assists you when pulling
away and accelerating, especially on
smooth and slippery surfaces.

ASR brakes indivi dual drive wheels and
limits the engine torque to prevent the
drive wheels from spinning. When ASR
intervenes, the
the speedometer flashes.

v indicator lamp in

73

2

Safety

Driving safety systems

If the road surface is no t cap ab le of pr o­viding sufficient traction, bearing in
mind the tires, load and gradient, it is
not be possible to pull away smoothly
even with ASR.

Vehicles without steering w h eel but-

2

tons:
There is a malfunction if the
cator lamp is permanently lit while the
engine is running (

If ASR malfunctions, engine power out­put may be reduced.

 page 73).

k indi-

74

Activating/deactivating ASR

ASR is automatically activated as soon
as the engine is switched on.

It may be best to deactivate ASR in the
following situatio n s:

 if snow chains are being used
 in deep snow
 on sand or gravel

If you deactivate ASR:

 the engine’s torque is then no longer

limited and the drive wheels could
spin; the spinning wheels produce a
cutting effect for better traction

 traction control still intervenes by

braking if one drive wheel reaches its
grip limit, for example if the surface
under one side of the vehicle is slip­pery. The wheel is then braked to in­crease traction in this situation.

®

 ESP

still intervenes to stabilize the

vehicle

Warning G

ESP® remains active despite ASR having
been deactivated and carries out braking
interventions if this is necessary to im­prove driving stability. The v warning
lamp flashes.

If ASR is deactivated, there is an in­creased risk that the brake system of your
vehicle could overheat and be damaged
when subjected to high loads for a long
period of time. A hot brake system also in­creases the stopping distance.

For this reason, onl y deactivate ASR when
it is absolutely necessary.

The ASR switch is located on the center
console.

N54.25-2916-31

1 To deactivate/activate ASR

Driving safety systems

 To switch off: press upper

section
The

ometer lights up.

 To switch on: press upper

section
The

ometer goes out.

1 of the switch.

v warning lamp in the speed-

1 of the switch again.

v warning lamp in the speed-

Safety

2

75

Safety

Driving safety systems

Electronic brake force distribution (EBV)

EBV monitors and regulates the brake
pressure at the rear wheels to improve
driving stability during braking.

2

76

Warning G

If EBV malfunctions, the brake system is
still available with the full brake boosting
effect. However, the rear wheels may
lock, for example if the brakes are applied
with maximum force. You could then lose
control of the vehicle and cause an acci­dent. Always adapt your driving style to
the change in handling characteristics.

Have the system checked at an autho­rized Sprinter Deale r as soon as po ssible .

There is a malfunction if the

#, k,

- and 6 indicator lamps are per-

manently lit while the engine is running
(

 page 462).

 Anti-theft systems

Immobilizer Anti-theft alarm system (ATA)*

The immobilizer prev ents the vehicle
from being started without the correct
key.

 To switch on: remove the key from

the ignition lock (

 To switch off: switch on the ignition

(

 page 111).

 page 111).

A visual and audib le alar m is trigg ered if
the alarm system is enabled and:

 a door is opened
 the hood is opened

Enabling the alarm system

Close all the doors.



 Lock the vehi cle using the ‹ but-

ton on the key (
The indicator lamp

locking switch (

 page 83).

in the central

 page 104) flas hes.

Safety

Anti-theft systems

Deactivating the anti-theft alarm system



Unlock the vehicle using the Œ
button on the key (

The indicator lamp
locking switch (
out.

 page 83).

in the central

 page 104) goes

i

The vehicle lo cks again automatical­ly if you do not open a door within 40
seconds after unlo cking the vehicle.

2

77

Safety

Anti-theft systems

i

The alarm system will be triggered if
the vehicle has been locked with the
key and is then unlocked from the in­side.

2

Switching off the alarm



Insert the key into the ignition lock.

or

 Press the Œ button ( page 83).

The alarm is switched off.

78

Tow-away protection*

A visual and a udib le alar m is tr igge red if
the inclination of the vehicle changes
while tow-away prot ection is enabled.

i

The tow-away protection alarm is
triggered shortly before the wheel
leaves the ground if the vehicle is be­ing jakked up on one side, for exam­ple.

Enabling tow-away protection

Tow-away protection is automatically
enabled approximately 20 seconds after
you lock the vehicle.

Tow-away protection is automatically
deactivated when you unlock the vehi­cle.

Deactivating the tow-away protec­tion for transportation

Deactivate tow-away protection if the
vehicle is transported or loaded onto an­other vehicle. This will prevent false
alarms.

The button is located in the overhead
control panel.

 Turn the key to position 0 or 1

(

 page 111) in the ign ition lock or

remove the key.

i

When the ignition is s witched off
(

 page 111), you cannot deactivate

tow-away protection.

Safety

Anti-theft systems

Interior motion sensor*

If the anti-theft alarm system is enabled
and the vehicle is locked, a visual and
audible alarm is triggered if one of the
side windows or the rear window on your
vehicle is smashed and someone reach­es into the interior, for example.

2

1 To deactivate tow-away protection
2 Indicator lamp

 Press button 1.

Indicator lamp
proximately 5 sec onds after the but­ton is released.

 Lock the vehicle using the key.

Tow-away protection remains deactivat­ed until you lock the vehicle again.

2 lights up for ap-

Enabling the interior motion sensor

Close:



 the side windows
 the sliding sunroof

This will prevent false alarms.

 Lock your vehicle.

79

Safety

Anti-theft systems

The interior motion sensor is enabled
after approximately 40 seconds.

i

Do not leave anything (for example

2

mascots or coat hangers) hanging on
the rear-view mirror or on the grab
handles on the roof t rim. This w ill pre­vent false alarms.

Deactivating the interior motion sensor

Deactivate the interior motion sensor if
people or animals remain in the locked
vehicle. This will prevent false alarms.

The button is located in the overhead
control panel.

80

1 To deactivate the interior motion sensor
2 Indicator lamp

 Turn the key to position 0 or 1

(

 page 111) in t he ignition lock or

remove the key.

 Press button 1.

Indicator lamp
proximately 5 sec onds after the but­ton is released.

2 lights up for ap-

i

The interior motion sensor remains
deactivated until you lock the vehicle
again.

Controls in detail

Controls in detail

Opening and closing............. 83

Key positions........... 111

Seats........... 112

Steering wheel adjustment........... 127

Lighting........... 129

3

Instrument cluster........... 142

Operating system without steering wheel buttons........... 147

Operating system with steering wheel buttons*........... 151

Driving and parking........... 183

Automatic transmission........... 201

Good visibility........... 208

81

Controls in detail

Air conditioning........... 215

Auxiliary heating/ventilation*........... 236

Open air........... 244

Driving systems........... 248

Operating the vehicle........... 273

3

Transporting........... 276

Features........... 287

82

 Opening and closing

Your vehicle is supplied with either 2 or
4* remote keyless entry transmitters or
4 keys* without remote control.

Vehicle keys* w hich were not included
with delivery must be activated before
they can be us ed. You c an obtain further
information at any authorized Sprinter
Dealer.

When leaving the vehicle, always take
the key* or remote keyless entry trans­mitter with you and lock the vehicle. The
engine could be started by anyone with
a valid key* or remote keyless entry
transmitter that is left inside the vehicle.

You will find information about opening
and closing your vehicle with the key in
the “Locking and unlocking the vehicle
with the key” section (

Remote control with key

Included with your vehicle are 2 or 4* re­mote keyless entry transmitters with a
folding mechanical key.

 page 88).

Controls in detail

Opening and closing

i

USA only:
This device complies with Part 15 of
the FCC rules. Operatio n is subject
to the following two conditions:

(1) This device may not cause harm-

ful interference, and

(2) this device must accept any in­terference received, in cluding inter­ference that may cause undesired
operation.

Any unauthorized modification to
this device could void the user’s au­thority to operate the equ ipment.

83

3

Controls in detail

Opening and closing

i

Canada only:
This device complies with RSS-210
of Industry Canada.

Remote controls with keys which were
not included with delivery must be acti­vated at an authoriz ed Sprinter Dealer

3

before they can be used.
The remote keyless entry transmitter

transmits in all directions. It does not
have to be pointed at the vehicle.

The remote keyless entry transmitter
has an average range of about 32 ft
(about 10 m). Always verify the correct
operation of the rem o te keyless entry

84

transmitter by checking whether the
locking knobs on the driver's and pas­senger's doors move down and whether
the turn signals flash.

The remote cont rol unlocks the driver's
door and/or all doors centrally. If pro­grammed as a factory setting, it locks
the following cent r a lly:

 the driver’s and passenger’s door
 the sliding doors
 the rear doors

i

If the driver’s o r pa ssenger’s door is
not completely closed, the respective
door is not locked.

If one sliding door or rear door is not
completely closed, all doors of the
load compartment are not locked.

The remote keyless en try transmitter
will not function when there is a vehicle
key inserted in the ignition lock.

Warning G

Do not leave chil dren u nsuperv ised i n the
vehicle, even if they are secured by a child
restraint system.

The children could:
injure themselves on parts of the vehicle
unlock the door on vehicle s wit h an el ec-

tric sliding door by pressing the central
locking button, and then open the doors
and thereby injure othe r persons

Continued

Warning (Continued) G

get out of the vehicle and could either in­jure themselves when doing so or they
could be injured by passing vehicles

be severely or even fatally injured by pro­longed exposure to intense heat

Controls in detail

Opening and closing

Remote control with key

1 To unlock the sliding doors and

rear doors and opens or closes the elec­tric sliding door*

2 ΠUnlocking button
3 ‹ Locking button
4 Releas e button for mechanical key
5 Battery check lamp.

!

Do not expose the key to high levels
of electromagnetic radiation, other­wise this may interfere with the func­tions of the key.

Protect the key from moisture to pre­vent malfunctions.

3

85

Controls in detail

Opening and closing

i

To prevent theft, only use the remote
control in the imm ediate vicinity of
the vehicle.
In an emergency, the driver’s door
and rear door can also be unlocked
manually using the key.

3

As a precaution, both remote controls
should always be c arried.

Checking the batteries



Press the Œ or ‹ button for
longer than 2 seconds.

86

The battery check lamp
briefly to indicate that the remote
control batteries are in order.

Change the batter ie s immediately if
the lamp
during check (

does not light up briefly

 page 540).

5 comes on

i

If the batteries are checked within
signal range of the veh icle, pressing
the

Œ or ‹ button will lock or

unlock the vehicle accordingly.

Locking and unlocking the vehicle with the remote control

Unlocking the driver's door



Press the Πbutton.
The turn signals flash once.
The anti-thef t alarm system (ATA)* is

deactivated.

i

If you unlock the v ehicle using the
key and do not open a door within 40
seconds, the vehicle locks again au­tomatically.

Unlocking the vehicle centrally



Unlock the driver's door.

 Press the Œ button within 2 sec-

onds again.
The turn sig nals flash once.

Locking the vehicle centrally



Press the ‹ button.
The turn signals flash three times if:

 the drive authorization system or

the anti-theft alarm system
(ATA)* is activated

 all the doors are closed

Controls in detail

Opening and closing

Unlocking the sliding doors and the
rear door*

When the vehicle is locked, the
button can only be used to unlock the
sliding doors and the rear door.

 Press the button.

The turn signals flash once.

3

i

Make sure that the locking knobs
have dropped down.

Opening the electric sliding doors



Press and hold the button.
The turn signals flash once.

87

Controls in detail

Opening and closing

Locking and unlocking the vehicle with the key

If the doors can no longer be locked or
unlocked with the remote control, you
can lock and unlock the driver's door
and the rear doors with the key.

3

88

Unlocking the vehicle

N72.10-2149-31

Driver's door

1 To lock
2 To unlock

NCV2

N72.10-2147-31

Rear door

1 To lock
2 To u nlock

 Insert the key all the way into the

door lock and turn it in direction

2.

The door is unlocked.

i

The anti-theft alarm system (ATA) is
triggered when you open the vehicle
using the key.

The alarm can be disabled in the follow­ing ways:

 Press the Œ button on the remote

control.

or

 Insert the key into the ignition lock.

Locking the vehicle

Only the driver's door and the rear doors
can be lock ed with the key.

 For all other doors, press the locking

knob down.

 Close the doors.

The doors are l ocked.

 Insert the key all the way into the

rear door lock and turn it to the left.
The rear doors are locked.

 Insert the key all the way into the

driver’s door lock and turn it to the
right.

The driver’s door is locked.

Controls in detail

Opening and closing

Opening the driver’s or passen­ger’s door from the inside

Warning G

Make sure nobody can become trapped
when you close or open the doors. Take
particular care, especial ly whe n chil d ren
are near the vehicle.

Make sure there is suff icient clearance
and that the tr affic area is clear w hen ope­ning the doors.

You could otherwise inj u re yourself and
others.

89

3

Controls in detail

Opening and closing

You can open the driver’s/passenger’s
door from the inside at any time, even if
it is locked. Open door only when condi­tions are safe to do so.

3

1 Inside door handle
2 Locking knob

 Pull door handle 1.

The door opens.

90

Sliding door

Warning G

If the vehicle is parked on an incline, the
sliding door may move of its ow n accord if
it is open but not engaged. You or others
could be trapped.

Make sure that the sliding door is engaged
in the active retaine r.

i

The sliding door is equipped with an
active retainer, which engages the
door at the end stop when opened.
Always make sure that the open slid­ing door is correctly engaged in the
detent.

To open the sliding d o or, it is neces­sary to pull the outside door handle
first, or press the button on the inside
handle, to release the sliding door
from its detent.

i

When you open/close the sliding
door, you can also detent it around
half way so that it is not always nec­essary to open the door to the end
stop to get in and out of the vehicle.
The intermediate detent does not ful­ly engage the sliding door.

1 Outside door handle
2 Button
3 Inside door handle
4 Locking knob

Controls in detail

Opening and closing

Opening/closing the sliding door from the outside

 To open:

open the sliding door.

 Hold door handle 1 and slid e the

sliding door towards the rear as far
as the stop.

 To close: pull door handle 1, to re-

lease the sliding door from its detent
and,
door firmly towards the front until it
engages.

pull door handle 1 to

holdi ng door handle1, pull the

91

3

Controls in detail

Opening and closing

Opening/closing the sliding door from the inside

Open sliding door only when conditions
are safe to do so.

 To unlock: pull locking knob 4 up.

Only this slidin g door unlocks. The

3

other doors remain locked.

 To open: press button 2 to open

the unlocked sliding door.

 Hold door handle 3 and slid e t he

sliding door towards the rear as far
as the stop.

92

 To close: press button 2 to release

the sliding door from its detent and,
holding door handle 3, pull the door
firmly towards the front until it en­gages.

 To lock: press locking knob4

down.
Only this sliding door is locked.

Electric closing aid*

Your vehicle may be equipped with an
electric closing aid.

The electric closing aid helps you to
close the sliding door. Closing the door
does not require as much effort.

Electric sliding door*

Depending on the vehicle’ s equipment,
there are electric sliding doors on the
left and/or right-hand side.

Open sliding door only when conditions
are safe to do so. You can operate the
electric sliding doo r as follows:

 Switch on the center console
 Switch in the doorway (B-pillar)
 Inside door handle
 Outside door handle
 Remote control

i

Following a b att ery dis con nec tio n or
malfunction, it is necessary to fully
close the sliding door once by press­ing and holding the switch on the
center console or in the doorway
(

 page 93) and then to fully open

and close the door once by pressing
one of the switches briefly. This re­stores normal operation of the slid­ing door.

If the electric drive of the sliding door is
at risk of overheating, e.g. as a result of
frequent opening and closing within a
short amount of time, the sliding door
opens completely and is locked (func­tion override). After approx. 30 seconds,
the sliding door is again operational.

i

In the event of a malfunction or if the
battery is disconnected, you can dis­connect the sliding door from the
electric drive via the unlocking me­chanism and then open/close the sli­ding door manually (

 page 96).

Controls in detail

Opening and closing

Opening/closing using the switch

Observe the notes on anti-trap protec­tion (

 page 98).

N72.16-2135-31

Sliding door switch on the center console

1 To close the sliding door/to program the

key ( page 97)

2 To open the sliding door

93

3

Controls in detail

Opening and closing

N72.16-2119-31

3

Sliding door switch in the doorway (B-pil­lar)

3 To open/close the sliding door

94

i

On vehicles with a partition, the
switch is located on the partition
near the doorway level with the in­side door handle.

 To unlock the sliding door from in-

press lower part of the central

side:

locking switch on the center console
(

 page 104).

The indicator lamp in the switch goes
out.

or

 Pull the locking kn ob of the sliding

door up (

 page 91).

 To open the sliding door: br iefly

press lower part
the center console or briefly press
switch

3 in the doorway.

The indicator lamp in the switch flas­hes. The sliding door opens.

 To close the sliding door: briefly

press uppe r part
the center console or briefly press
switch

3 in the doorway.

The indicator lamp in the switch
flashes. The sliding door closes and a
signal sounds.

2 of the switch on

1 of the switch on

 To stop the sliding door: press lo-

wer/upper part of the switch on the
center console or press switch
the doorway.

The sliding door stops.

 To lock the sliding door from in-

press lower part of the central

side:

locking switch on the center console
(

 page 104).

The indicator lamp in the switch co­mes on.

or

 Press the locking knob of the sliding

door down (

 page 91).

3 in

Proceed as follows in the event of unfa­vorable operating conditions, e.g. frost,
ice or heavy soiling:

 To open the sliding door: press

lower part
center console
switch

The indicator lamp in the switch
flashes. The sliding door unlocks and
opens, and a signal sounds.

 To close the sliding door: press up-

per part
ter console
switch

2 of the switch on the

or press and hold

3 in the doorway.

1 of the switch on the cen-

or press and hold

3 in the doorway.

Controls in detail

Opening and closing

The indicator lamp in the switch
flashes. The sliding door closes and a
signal sounds.

 Release the switc h.  The sliding door stops.  To stop the sliding door: press lo-

wer/upper part of the switch on the
center console or press switch
the doorway.

The sliding door stops.

 To lock the sliding door from in-

press lower part of the central

side:

locking switch on the center console
(

 page 104).

3 in

95

3

Controls in detail

Opening and closing

The indicator lamp in the switch
comes on.

or

 Press the locki ng kn ob of the s lid ing

door down (

 page 91).

i

3

The indicator lamp in the switch on
the center console lights up whenev­er the sliding door is open.

The sliding door can jam under un favor­able operating conditions such as frost,
icing or heavy dirt. In this case, clean the
door entry and proceed as follows:

 To open the sliding door: unlock

the sliding door (

 page 94).

96



Press and hold lower part 2 of the
switch on the center console or press
and hold switch

The indicator lamp in the switch
flashes. The sliding door opens.

 Release the switch.

The sliding door stops.

 To close the sliding door: press

and hold upper part
on the center console or press and
hold switch

The indicator lamp in the switch
flashes. The sliding door closes and a
signal sounds.

 Release the switch.

3

in the doorw ay .

1 of the switch

3 in the doorway.

The sliding door stops.

Opening/ closing using the inside and outside door handles

Observe the notes on anti-trap protec-

 page 98).

tion (

N72.16-2118-31

1 Button

2 Outside door handle

 Briefly press button 1 or pull out-

side door handle
The sliding door opens or closes.

When closing, a signal sounds.

2.

 Press button 1 again or p ull outside

door handle
The sliding door stops.

Opening/closing with the remote control



Press and hold the button for
more than half a second.

The sliding door unlocks and opens
or closes.

 Press the button agai n.

The sliding door stops.

2 again.

Controls in detail

Opening and closing

Programming the remote control

If the vehicle is equipped with 2 sliding
doors, it is only possible to program the
remote control f or one of the sliding
doors.

3

N72.16-2136-31

1 Switch for sliding door on left-hand side
2 Switch for sliding door on right-ha nd side

97

Controls in detail

Opening and closing

 Make sure that the doors are closed.
 Switch on the ignition ( page 111).
 Press and hold the upper pa rt of

relevant switch
ter console for 5 seconds.

The indicator lamp in the switch for

3

the sliding doo r concerned flashes
and a warning tone sounds three
times as confirmation.

1 or 2 on the cen-

Anti-trap protection

Warning G

The anti-trap protection function does not
eliminate the po ssibility of fing ers or other
parts of the body being trapped against
the door frame and therefore does not
eliminate the risk of injury.
Always make sure that nobody is within
the operating ra ng e of th e s li d ing do or.

If the sliding door is obstructed during
the closing procedur e, it opens fully
again.

i

The anti-trap protection is pro­grammed to be less sensitive when
you press and hold the switch on the
center console or the switch in the
doorway than when the door opens
of its own accord.

98

If the sliding door is obstructed during
the opening procedure, it moves back in
the opposite direction slightly and stops.

Resetting the electric sliding door

In the event of serious malfunctions or if
you disconnect the battery, you will
need to reset the sliding door.