Daimler AG: Not to be reprinted, translated
or otherwise reproduced, in whole or in part,
without written permission from Daimler AG.
Vehicle manufacturer
Daimler AG
Mercedesstraße 137
70327Stuttgart
Germany
Environmental note
H
Environmental notes provide you with information on environmentally aware actions or
disposal.
Notes on material damage alert you to
!
dangers that could lead to damage to your
vehicle.
Practical tips or further information that
i
could be helpful to you.
As at 11.07.2013
Welcome to the world of Mercedes-Benz
We urge you to read this Operator's Manual
carefully and familiarize yourself with the
vehiclebefore driving. For yourown safety
and alonger vehiclelife,follow the instructions and warning notices in this manual.
Ignoring them couldresult in damage to the
vehicleorpersonal injury to you or others.
Vehicle damage caused by failure to follow
instructions is not covered by the MercedesBenz Limited Warranty.
The equipment or product designation of your
vehiclemay vary depending on:
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model
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order
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country specification
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availability
Mercedes-Benz therefore reservesthe right
to introduce changes in the following areas:
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design
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equipment
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technical features
The equipment in yourvehiclemay therefore
differfrom that showninthe descriptions and
illustrations.
The following are integralcomponents of the
vehicle:
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Operator's Manual
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Maintenance Booklet
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Equipment-dependent supplements
Keep these documents in the vehicleatall
times. If you sell the vehicle, alwayspassall
documents on to the new owner.
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada,Inc.
ADaimler Company
1975842500
É1975842500=ËÍ
Contents
3
Index ....................................................... 4
Daimler's declared policy is one of comprehensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in amanner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmentally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
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operating conditionsofyour vehicle
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your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
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avoid short trips as these increase fuel consumption.
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always make sure that the tire pressures
are correct.
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do not carry any unnecessary weight.
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remove roof racks once you no longer need
them.
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aregularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
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always have service work carried out at a
qualified specialist workshop.
Personal driving style:
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do not depress the accelerator pedal when
startingthe engine.
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do not warm up the engine when the vehicle
is stationary.
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drive carefully and maintain asafe distance
from the vehicle in front.
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avoid frequent, sudden acceleration and
braking.
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change gear in good time and use each gear
only up to Ô of its maximum engine speed.
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switch off the engine in stationary traffic.
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keep an eye on the vehicle's fuel consumption.
Environmental concerns and recommendations
Wherever the operating instructions require
you to dispose of materials, first try to regenerate or re-use them. Observe the relevant
environmental rules and regulations when
disposing of materials. In this way you will
help to protect the environment.
Genuine Mercedes-Benz parts
Environmental note
H
Daimler AG also suppliesreconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
Air bags and Emergency Tensioning Devi-
!
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
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doors
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door pillars
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door sills
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seats
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cockpit
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instrumentcluster
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center console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiencyofthe restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
Introduction
19
You could jeopardizethe operating safetyof
your vehicle if you use parts, tires and wheels
as well as accessories relevant to safety
which have not been approved by Mercedes.
This could lead to malfunctions in safety-relevantsystems, e.g. the brakesystem. Use
only genuineMercedes-Benzpartsorpartsof
equal quality. Only use tires, wheels and
accessories that have been specifically
approved for your vehicle.
GenuineMercedes-Benzpartsare subject to
strict quality control. Every part has been specifically developed, manufactured or selected
for and adapted to Mercedes-Benzvehicles.
Only genuineMercedes-Benzpartsshould
therefore be used.
More than 300,000 differentgenuine
Mercedes-Benzpartsare available for
Mercedes-Benzmodels.
All authorized Mercedes-BenzCenters maintain asupply of genuineMercedes-Benzparts
for necessary service and repair work.Inaddition,strategically located partsdeliverycentersprovide quick and reliable partsservice.
Always specify the vehicle identification number (VIN)when ordering genuineMercedesBenzparts(Ypage 280).
Always specify the vehicle identification number (VIN)when ordering genuineMercedesBenzparts. You can findinformation about
this in the printed Operator's Manual.
Operator's Manual
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipmentof
your vehicle available at the timeofgoingto
print. Country-specific differences are possible. Bear in mindthat your vehicle may not
feature all functionsdescribed here. This also
applies to safety-relevant systems and functions. The equipmentinyour vehicle may
therefore differfromthat shown in the
descriptions and illustrations.
The original purchase agreement lists all systemsinstalled in your vehicle.
Should you have any questions concerning
equipmentand operation, please consult an
authorized Mercedes-BenzCenter.
The Operator's Manual and Maintenance
Booklet are importantdocumentsand should
be kept in the vehicle.
Service and vehicle operation
Warranty
The implied warranty for your vehicle applies
in accordance with the warranty terms and
conditionsinthe Service and Warranty Informationbooklet.
Your authorized Mercedes-BenzCenter will
replaceand repair all factory-installed partsin
accordance with the followingwarranty terms
and conditions:
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New Vehicle Limited Warranty
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Emission System Warranty
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Emission Performance Warranty
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California, Connecticut,Maine, Massachusetts, New York,Pennsylvania, Rhode
Islandand Vermont Emission Control System Warranty
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State warranty enforcementlaws (lemon
laws)
Replacement partsand accessories are covered by the Mercedes-BenzPartsand Accessories warranties.These are available at any
authorized Mercedes-BenzCenter.
Should you lose your Service and War-
i
rantyInformationbooklet, have an authorized Mercedes-BenzCenter arrange for a
replacement. The new Service and WarrantyInformationbooklet will be posted to
you.
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Introduction
20
Information for customers in California
Under California law you may be entitled to a
replacementofyour vehicleorarefund of the
purchase priceorlease price, if after areasonable number of repair attempts
Mercedes-BenzUSA,LLC and/orits authorized repair or servicefacilities fail to fix oneor
moresubstantial defects or malfunctionsin
thevehiclethatare covered by itsexpress
warranty. During theperiod of 18 months
from original delivery of thevehicleorthe
accumulation of 18,000miles(approximately
29,000km) on theodometer of thevehicle,
whichever occursfirst,areasonable number
of repair attempts is presumedfor aretail
buyer or lessee if oneormoreofthe following
occurs:
(1) thesamesubstantial defectormalfunc-
tion resultsinacondition that is likely to
causedeathorserious bodilyinjury if the
vehicleisdriven,thatdefectormalfunction has been subjecttorepair two or
moretimes,and you have directly notifiedMercedes-Benz USA, LLCinwriting
of theneedfor itsrepair,
(2) thesamesubstantial defectormalfunc-
tion of aless serious nature than category(1) has been subjecttorepair four or
moretimes and you have directly notified
us in writing of theneedfor itsrepair, or
(3) thevehicleisout of servicebyreason of
repair of thesameordifferent substantial
defects or malfunctionsfor acumulative
total of morethan30calendar days.
Pleasesendyour writtennoticeto:
Mercedes-BenzUSA,LLC
CustomerAssistanceCenter
OneMercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and WarrantyBookletdescribes
all thenecessarymaintenance work which
should be doneatregular intervals.
Always have theServiceand WarrantyBooklet withyou when you bringthe vehicletoan
authorizedMercedes-Benz Center. The
serviceadvisor will record every servicefor
you in theServiceand WarrantyBooklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in theevent of a
breakdown.Calls to thetoll-free Roadside
AssistanceHotline are answeredbyour
agents 24 hoursaday, 365days ayear.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
Foradditional information,refer to the
Mercedes-Benz Roadside AssistanceProgram brochure (USA) or the"Roadside Assistance"section in theServiceand Warranty
booklet (Canada). You will findbothinyour
vehicleliterature portfolio.
Change of address or change of ownership
In theevent of achangeofaddress,please
sendusthe "Notification of Address Change"
in theServiceand Guaranteebooklet or simply call theMercedes-Benz CustomerAssistance Center(USA) at thehotlinenumber
1-800-FOR-MERCedes(1-800-367-6372)or
Customer ServiceCenter (Canada) at
1-800-387-0100.This will assist us in contacting you in atimely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
If you have purchased aused car, please send
us the "Notification of Used Car Purchase" in
Introduction
21
the Service and Guaranteebooklet or simply
callthe Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372)or
Customer Service(Canada) at
1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
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service facilities or replacement parts may
not be readily available.
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unleaded fuel for vehicles with acatalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic converter.
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the fuel may have aconsiderably lower
octanerating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA,LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Operating safety
Important safety notes
WARNING
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If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or
system failures. There is arisk of an accident.
Always have the prescribed service/maintenancework as well as any required repairs
carried out at aqualified specialist workshop.
WARNING
G
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect.You will require considerably
more effort to steer and brake. There is arisk
of an accident.
Do not switch off the ignition while driving.
WARNING
G
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is arisk
of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
WARNING
G
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other networked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as
intended and/or jeopardize the operating
safety of the vehicle. There is an increased
risk of an accident and injury.
Never tamper with the wiring as well as electronic components or their software. You
should have all work to electrical and electronic equipment carried out at aqualified
specialist workshop.
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Introduction
22
If you make any changes to the vehicle electronics, the general operating permit is rendered invalid.
There is arisk of damage to the vehicle if:
!
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the vehicle becomes stuck, e.g. on ahigh
curb or an unpavedroad
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you drive too fast over an obstacle,e.g. a
curb or ahole in the road
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aheavy object strikes the undercarriage
or parts of the chassis
In situations like this, the body,the undercarriage, chassis parts, wheels or tires
could be damaged withoutthe damage
being visible. Components damaged in this
way can unexpectedly fail or, in the case of
an accident, no longer withstand the strain
they are designed to.
If the underbody paneling is damaged,
combustible materials such as leaves,
grass or twigs can gather betweenthe
underbody and the underbody paneling. If
these materials come in contact with hot
parts of the exhaust system, they can catch
fire.
In such situations, have the vehicle
checked and repaired immediately at a
qualified specialist workshop. If on continuing yourjourney you notice that driving
safety is impaired, pullover and stop the
vehicle immediately,paying attention to
road and traffic conditions. In such cases,
visit aqualified specialist workshop.
Declarations of conformity
Vehiclecomponents whichreceive
and/or transmit radio waves
USA: "The wireless devices of this vehicle
comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1) These devices may not cause harmful interference, and 2) These devices must
accept any interference received,including
interference that may cause undesired operation. Changes or modifications not expressly
approved by the party responsible for compliance could void the user’sauthority to
operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions: (1) These devices
may not cause interference, and (2) These
devices must accept any interference, including interference that may cause undesired
operation of the device."
Diagnosticsconnection
The diagnostics connection is only intended
for the connection of diagnostic equipment at
aqualified specialist workshop.
WARNING
G
If you connect equipment to the diagnostics
connection in the vehicle,itmay affect the
operation of the vehicle systems. As aresult,
the operating safety of the vehicle could be
affected. There is arisk of an accident.
Do not connect any equipment to adiagnostics connection in the vehicle.
WARNING
G
Objects in the driver's footwell can restrict the
pedaltravel or obstruct adepressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is arisk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell.Install the floormats
securelyand as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
If the engine is switched off and equip-
!
ment on the diagnostics connection is
used,the starter battery may discharge.
Connecting equipment to the diagnostics
connection can leadtoemissions monitoring
information being reset, for example. This
may leadtothe vehicle failing to meet the
Introduction
23
requirements of the next emissions test during the main inspection.
Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop.Ithas the necessary specialist knowledge, tools and qualifications to correctly carry out the work
required on yourvehicle. This is especially the
case for work relevant to safety.
Observe the notes in the Maintenance Booklet.
Always have the following work carriedout at
an authorized Mercedes-Benz Center:
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work relevant to safety
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service and maintenance work
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repair work
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alterations, installation work and modifications
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work on electronic components
Correct use
If you remove any warning stickers, you or
others couldfail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driving yourvehicle:
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the safety notes in this manual
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the TechnicalData section in this manual
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traffic rulesand regulations
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lawsand safety standardspertaining to
motor vehicles
Problems with your vehicle
If you should experience aproblem with your
vehicle, particularlyone that you believe may
affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center
immediatelytohave the problem diagnosed
and rectified.Ifthe problem is not resolved to
yoursatisfaction, please discuss the problem
again with aMercedes-Benz Center or contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One MercedesDrive
Montvale,NJ07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada,Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is published as required of
manufacturers under Title 49, CodeofU.S.
FederalRegulations, Part 575 pursuant to the
"National Trafficand Motor Vehicle Safety Act
of 1966".
If you believe that yourvehiclehas adefect
which couldcauseacrash or couldcause
injury or death, you should immediately
inform the NationalHighway TrafficSafety
Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC.
If NHTSA receivessimilar complaints, it may
open an investigation, and if it finds that a
safety defect exists in agroupofvehicles, it
may order arecalland remedy campaign.
However, NHTSA cannot become involvedin
individualproblems between you,your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY:1-800-424-9153);go
to http://www.safercar.gov;orwrite to:
Administrator, NHTSA, 400 Seventh Street,
SW., Washington, DC 20590.
You can alsoobtainother information about
motor vehiclesafety from
http://www.safercar.gov
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Introduction
24
Limited Warranty
Follow theinstructionsinthismanual
!
about theproper operationofyour vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arisesfrom
culpablecontraventions againstthese
instructionsisnot covered either by the
Mercedes-BenzLimitedWarrantyorbythe
New or Used-Vehicle Warranty.
Information on copyright
General information
Information on licensefor free and opensource softwareused in your vehicle and its
electronic componentsisavailable on thefollowingwebsite: