Mercedes E-Class 2013, E 350 2013, E 63 AMG 2013 User Manual

E-Class
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Sedan and Wagon Operator's Manual
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In this Operator's Manual, you will find the following symbols:
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This font indicates a display in the multifunction display/COMAND display.
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Welcome to the world of Mercedes-Benz
Information Provided by:
Before you
first drive off, read this Operator's Manual carefully and familiarize yourself with your vehicle. For your own safety and a longer vehicle life, follow the instructions and warning notices in this manual. Disregarding them may lead to damage to the vehicle or personal injury.
Vehicle damage resulting from the disregard of the instructions is not covered by the Mercedes-Benz Limited Warranty.
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model
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design
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equipment
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technical features
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The following are integral components of the vehicle:
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Operator's Manual
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Maintenance Booklet
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Keep printed copies of the documents in the vehicle at all times. If you sell the vehicle, always pass the documents on to the new owner.
The technical documentation team at Daimler AG wishes you safe and pleasant motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
2125847881
É2125847881EËÍ
Information Provided by:
Contents
Information Provided by:
3
Index ....................................................... 4
Introduction ......................................... 22
At a glance ........................................... 29
Safety ................................................... 39
Opening/closing ................................. 77
Seats, steering wheel and mirrors .. 101
Lights and windshield wipers .......... 119
Climate control ................................. 137
Driving and parking .......................... 151
On-board computer and displays .... 225
Stowage and features ...................... 287
Maintenance and care ...................... 327
Breakdown assistance ..................... 341
Wheels and tires ............................... 361
Technical data ................................... 403
Index
Information Provided by:
4
1, 2, 3 ...
115 V socket ...................................... 310
12 V socket
see Sockets
4ETS
see ETS/4ETS (Electronic Traction System)
4MATIC (permanent four-wheel
drive) .................................................. 202
4MATIC off-road system ................... 202
A
ABS (Anti-lock Braking System)
Display message ............................ 247
Function/notes
................................ 67
Important safety notes .................... 67
Warning lamp ................................. 278
Activating/deactivating cooling
with air dehumidification ................. 143
Active Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 237
Display message ............................ 264
Function/information .................... 218
Active Driving Assistance package . 218 Active Lane Keeping Assist
Activating/deactivating (on-
board computer) ............................ 237
Display message ............................ 263
Function/information .................... 222
Active light function ......................... 126
Active multicontour seat .................. 107
Active Service System
see ASSYST PLUS
ADAPTIVE BRAKE ................................. 72
Adaptive Highbeam Assist
Display message ............................ 257
Function/notes ............................. 126
Switching on/off (on-board
computer) ...................................... 239
Additives (engine oil) ........................ 411
Air bags
Display message ............................ 253
Front air bag (driver, front
passenger) ....................................... 44
Important safety notes .................... 43
Knee bag .......................................... 45
PASSENGER AIR BAG OFF
indicator lamp .................................. 48
Pelvis air bag Safety guidelines
................................... 46
............................. 42
Side impact air bag .......................... 45
Window curtain air bag .................... 47
Air-conditioning system
see Climate control
Air filter (display message) .............. 260
AIRMATIC
Display message ............................ 261
Function/notes ............................. 199
Air vents
Glove box ....................................... 149
Important safety notes .................. 148
Rear ............................................... 149
Setting ........................................... 148
Setting the center air vents ........... 148
Setting the side air vents ............... 148
Alarm system
see ATA (Anti-Theft Alarm system)
Ambient lighting
Setting the brightness (on-board
computer) ...................................... 239
AMG adaptive sport suspension
system ................................................ 200
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-theft alarm system
see ATA (Anti-Theft Alarm system)
Ashtray ............................................... 308
Assistance menu (on-board
computer) .......................................... 236
ASSYST PLUS
Displaying a service message ........ 333
Hiding a service message .............. 333
Notes ............................................. 332
Resetting the service interval
display ........................................... 333
Service message ............................ 332
Special service requirements ......... 333
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 75
Function ........................................... 75
Switching off the alarm .................... 75
Index
Information Provided by:
5
ATTENTION ASSIST
Activating/deactivating
................. 237
Display message ............................ 261
Function/notes ............................. 210
Audio system
see separate operating instructions
Authorized Centers
see Qualified specialist workshop
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshops
see Qualified specialist workshop
AUTO lights
Display message ............................ 257
see Lights
Automatic engine start (ECO start/
stop function) .................................... 159
Automatic engine switch-off (ECO
start/stop function) .......................... 158
Automatic headlamp mode .............. 121
Automatic transmission
Automatic drive program ............... 166
Changing gear ............................... 164
DIRECT SELECT lever ..................... 162
Display message ............................ 271
Drive program display .................... 162
Driving tips .................................... 164
Emergency running mode .............. 169
Engaging drive position .................. 163
Engaging neutral ............................ 163
Engaging park position (AMG
vehicles) ........................................ 163
Engaging reverse gear ................... 163
Engaging the park position ............ 162
Kickdown ....................................... 165
Manual drive program .................... 167
Overview ........................................ 161
Problem (malfunction) ................... 169
Program selector button ................ 165
Pulling away ................................... 156
Selector lever ................................ 161
Shift ranges ................................... 166
Starting the engine ........................ 155
Steering wheel paddle shifters ...... 166
Transmission position display ........ 161
Transmission position display
(DIRECT SELECT lever) ................... 162
Transmission positions .................. 164
Automatic transmission
emergency mode ...............................
169
B
Bag hook ............................................ 296
BAS (Brake Assist System) ................. 67
BAS PLUS (Brake Assist System
PLUS) .................................................... 68
Battery (SmartKey)
Checking ..........................................
Important safety notes
.................... 81
81
Replacing ......................................... 81
Battery (vehicle)
Charging ........................................ 350
Display message ............................ 259
Important safety notes .................. 348
Jump starting ................................. 352
Blind Spot Assist
Activating/deactivating ................. 237
Display message ............................ 264
Notes/function .............................. 214
see Active Blind Spot Assist
BlueTEC
Adding DEF .................................... 173
BlueTEC (DEF) .................................... 410
Bottle holder ...................................... 306
Box (trunk) ......................................... 299
Brake Assist
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 249
Notes ............................................. 412
Brake lamps
Display message ............................ 255
Brakes
ABS .................................................. 67
BAS .................................................. 67
BAS PLUS ........................................ 68
Brake fluid (notes) ......................... 412
Display message ............................ 247
Driving tips .................................... 180
High-performance brake system .... 181
Important safety notes .................. 180
Maintenance .................................. 181
Parking brake ................................ 176
Warning lamp ................................. 277
Index
Information Provided by:
6
Breakdown
see Flat tire
Bulbs
see Changing bulbs
C
California
Important notice for retail
customers and lessees .................... 23
Calling up a malfunction
see Display messages
Car
see Vehicle
Care
Carpets .......................................... 340
Car wash ........................................ 334
Display ........................................... 338
Exterior lights ................................ 337
Gear or selector lever .................... 339
Interior ........................................... 338
Matte finish ................................... 336
Night View Assist Plus ................... 338
Notes ............................................. 333
Paint .............................................. 335
Plastic trim .................................... 339
Power washer ................................ 335
Rear view camera .......................... 338
Roof lining ...................................... 340
Seat belt ........................................ 340
Seat cover ..................................... 339
Sensors ......................................... 337
Steering wheel ............................... 339
Tail pipes ....................................... 338
Trim pieces .................................... 339
Washing by hand ........................... 335
Wheels ........................................... 336
Windows ........................................ 336
Wiper blades .................................. 337
Wooden trim .................................. 339
Cargo compartment cover ............... 296
Cargo compartment enlargement ... 294
Cargo compartment floor ................. 302
Cargo net
Attaching ....................................... 298
Important safety information ......... 298
Cargo tie down rings ......................... 296
Car wash (care) ................................. 334
CD player/CD changer (on-board
computer) .......................................... 234
Center console
Lower section .................................. 35
Upper section .................................. 34
Central locking
Automatic locking (on-board
computer) ...................................... 240
Locking/unlocking (SmartKey) ........ 79
Changing bulbs
High-beam headlamps ................... 131
Important safety notes .................. 130
Infrared lamp ................................. 132
Low-beam headlamps .................... 131
Overview of bulb types .................. 130
Parking lamps ................................ 132
Standing lamps (front) ................... 132
Turn signals (front) ......................... 132
Child-proof locks
Important safety notes .................... 65
Rear doors ....................................... 66
Children
In the vehicle ................................... 60
Restraint systems ............................ 60
Special seat belt retractor ............... 63
Child seat
LATCH-type (ISOFIX) child seat
anchors ............................................ 63
Top Tether ....................................... 64
Cigarette lighter ................................ 309
Cleaning
Mirror turn signal ........................... 337
Climate control
Automatic climate control (3-
zone) .............................................. 141
Controlling automatically ............... 143
Cooling with air dehumidification .. 143
Defrosting the windows ................. 146
Defrosting the windshield .............. 145
Dual-zone automatic climate
control ........................................... 139
Important safety notes .................. 138
Indicator lamp ................................ 143
Information on using 3-zone
automatic climate control .............. 142
Maximum cooling .......................... 146
Notes on using automatic climate
control ........................................... 140
Index
Information Provided by:
7
Overview of systems ...................... 138
Problems with cooling with air dehumidification
............................ 143
Problem with the rear window
defroster ........................................ 147
Rear control panel ......................... 141
Setting the air distribution ............. 145
Setting the airflow ......................... 145
Setting the air vents ...................... 148
Setting the climate mode ............... 144
Setting the temperature ................ 144
Switching air-recirculation mode
on/off ............................................ 147
Switching on/off ........................... 142
Switching residual heat on/off ...... 147
Switching the rear window
defroster on/off ............................ 147
Switching the ZONE function on/
off .................................................. 145
Coat hooks ......................................... 298
Cockpit
Overview .......................................... 30
see Instrument cluster
Collapsible spare wheel
Inflating ......................................... 400
see Emergency spare wheel
COMAND
see separate operating instructions
COMAND display
Cleaning ......................................... 338
Combination switch .......................... 124
Combined cargo cover and net ........ 297
Compass
Calibrating ..................................... 324
Calling up ....................................... 323
Setting ........................................... 324
Consumption statistics (on-board
computer) .......................................... 231
Convenience box ............................... 299
Convenience closing feature .............. 94
Convenience opening feature ............ 94
Coolant (engine)
Checking the level ......................... 331
Display message ............................ 258
Filling capacity ............................... 413
Important safety notes .................. 412
Temperature (on-board computer) . 242
Temperature gauge ........................ 227
Warning lamp .................................
283
Cooling
see Climate control
Cornering light function
Display message ............................ 254
Function/notes ............................. 126
Crash-responsive emergency
lighting ............................................... 129
Cruise control
Activation conditions ..................... 184
Cruise control lever ....................... 184
Deactivating ................................... 185
Display message ............................ 267
Driving system ............................... 183
Function/notes ............................. 183
Important safety notes .................. 183
Setting a speed .............................. 185
Storing and maintaining current
speed ............................................. 184
Cup holder
Center console .............................. 305
Important safety notes .................. 305
Rear compartment ......................... 305
Customer Assistance Center (CAC) ... 25
Customer Relations Department ....... 25
D
Dashboard
see Instrument cluster
Dashboard lighting
see Instrument cluster lighting
Data
see Technical data
Daytime running lamps
Display message ............................ 256
Function/notes ............................. 121
Switching on/off (on-board
computer) ...................................... 239
Dealerships
see Qualified specialist workshop
DEF
Adding ........................................... 173
Display message ............................ 261
Filling capacity ............................... 410
Notes ............................................. 410
Index
Information Provided by:
8
Delayed switch-off
Exterior lighting (on-board
computer) ...................................... 239
Interior lighting .............................. 240
Diagnostics connection ...................... 25
Diesel particle filter .......................... 180
Digital speedometer ......................... 231
DIRECT SELECT lever
see Automatic transmission
Display message
ASSYST PLUS ................................ 332
Display messages
Calling up (on-board computer) ..... 246
Driving systems ............................. 261
Engine ............................................ 258
General notes ................................ 246
Hiding (on-board computer) ........... 246
KEYLESS-GO .................................. 274
Lights ............................................. 254
Safety systems .............................. 247
SmartKey ....................................... 274
Tires ............................................... 268
Vehicle ........................................... 271
Distance display (on-board
computer) .......................................... 236
Distance recorder
see Trip odometer
Distance warning (warning lamp) .... 285
DISTRONIC PLUS
Deactivating ................................... 194
Display message ............................ 265
Displays in the multifunction
display ........................................... 193
Function/notes ............................. 185
Important safety notes .................. 185
Setting the specified minimum
distance ......................................... 193
Warning lamp ................................. 285
Doors
Automatic locking (on-board
computer) ...................................... 240
Automatic locking (switch) ............... 86
Central locking/unlocking
(SmartKey) ....................................... 79
Control panel ................................... 37
Display message ............................ 273
Emergency locking ........................... 86
Emergency unlocking ....................... 86
Important safety notes .................... 85
Opening (from inside) ...................... 85
Drinking and driving ......................... 178
Drinks holder
see Cup holder
Drive program
Automatic ...................................... 166
Display ........................................... 161
Display (DIRECT SELECT lever) ...... 162
Manual ........................................... 167
SETUP (on-board computer) .......... 243
Drive program selector ..................... 165
Driver's door
see Doors
Driving abroad
Mercedes-Benz Service ................. 333
Symmetrical low beam .................. 120
Driving on flooded roads .................. 182
Driving safety systems
ABS (Anti-lock Braking System) ....... 67
ADAPTIVE BRAKE ............................. 72
BAS (Brake Assist System) .............. 67
BAS PLUS (Brake Assist System
PLUS) ............................................... 68
Electronic brake force distribution ... 72 ESP® (Electronic Stability
Program) .......................................... 69
ETS/4ETS (Electronic Traction
System) ........................................... 70
Important safety information ........... 67
Overview .......................................... 66
PRE-SAFE® Brake ............................. 72
Driving systems
Active Blind Spot Assist ................. 218
Active Driving Assistance
package ......................................... 218
Active Lane Keeping Assist ............ 221
AIRMATIC ...................................... 199
AMG adaptive sport suspension
system ........................................... 200
ATTENTION ASSIST ........................ 210
Blind Spot Assist ............................ 214
Cruise control ................................ 183
Display message ............................ 261
DISTRONIC PLUS ........................... 185
HOLD function ............................... 196
Lane Keeping Assist ...................... 216
Index
Information Provided by:
9
Lane Tracking package .................. 214
Night View Assist Plus ................... 211
Parking Guidance ...........................
205
PARKTRONIC ................................. 202
RACE START (AMG vehicles) .......... 198
Rear view camera .......................... 208
Driving tips
AMG ceramic brakes ..................... 181
Automatic transmission ................. 164
Brakes ........................................... 180
Break-in period .............................. 152
Downhill gradient ........................... 180
Drinking and driving ....................... 178
Driving abroad ............................... 120
Driving in winter ............................. 182
Driving on flooded roads ................ 182
Driving on wet roads ...................... 182
Exhaust check ............................... 178
Fuel ................................................ 177
General .......................................... 177
Hydroplaning ................................. 182
Icy road surfaces ........................... 183
Limited braking efficiency on
salted roads ................................... 180
Pedals ............................................ 178
Snow chains .................................. 365
Symmetrical low beam .................. 120
Wet road surface ........................... 180
Drowsiness detection assistance system
see ATTENTION ASSIST
DVD audio
Operating (on-board computer) ..... 234
DVD video
Operating (on-board computer) ..... 234
E
EASY-ENTRY feature
Activating/deactivating
................. 241
Function/notes ............................. 112
EASY-EXIT feature
Crash-responsive ........................... 113
Function/notes ............................. 112
Switching on/off ........................... 241
EASY-PACK cargo compartment
management system ........................ 300
EASY-PACK folding floor
Important safety notes
.................. 302
EASY-PACK folding luggage­compartment floor
Opening and closing ...................... 302
EASY-PACK load-securing kit
Components and storage .............. 300
Inserting the brackets into the
loading rail ..................................... 300
EASY-PACK rear sill protector .......... 303
EASY-PACK trunk box ....................... 299
EBD (electronic brake force distribution)
Display message ............................ 248
Function/notes ................................ 72
ECO display
Function/notes ............................. 178
On-board computer ....................... 231
ECO start/stop function
Deactivating/activating ................. 157
General information ....................... 157
Electronic Stability Program
see ESP® (Electronic Stability Program)
Electronic Traction System
see ETS/4ETS (Electronic Traction System)
Emergency release
Driver's door .................................... 86
Fuel filler flap ................................. 171
Trunk ............................................... 92
Vehicle ............................................. 86
Emergency spare wheel
Important safety notes .................. 398
Points to remember ....................... 398
Removing ....................................... 399
Storage location ............................ 399
Stowing .......................................... 400
Technical data ............................... 402
Emergency Tensioning Devices
Function ........................................... 59
Safety guidelines ............................. 42
Emergency unlocking
Tailgate ............................................ 92
Emissions control
Service and warranty information .... 22
10
Information Provided by:
Index
Engine
Check Engine warning lamp ........... 282
Display message
............................ 258
ECO start/stop function ................ 157
Engine number ............................... 406
Irregular running ............................ 160
Jump-starting ................................. 352
Starting problems .......................... 160
Starting the engine with the
SmartKey ....................................... 155
Starting with KEYLESS-GO ............. 155
Switching off .................................. 176
Tow-starting (vehicle) ..................... 357
Engine electronics
Problem (malfunction) ................... 160
Engine oil
Adding ........................................... 330
Additives ........................................ 411
Checking the oil level ..................... 329
Checking the oil level using the
dipstick .......................................... 330
Display message ............................ 259
Filling capacity ............................... 411
Notes about oil grades ................... 410
Notes on oil level/consumption .... 329
Temperature (on-board computer) . 242
Viscosity ........................................ 411
ESP® (Electronic Stability Program)
AMG menu (on-board computer) ... 243 Deactivating/activating (AMG
vehicles) .......................................... 70
Deactivating/activating (except
AMG vehicles) ................................ 236
Deactivating/activating (notes;
except AMG vehicles) ...................... 70
Display message ............................ 247
ETS/4ETS ........................................ 70
Function/notes ................................ 69
Important safety information ........... 69
Warning lamp ................................. 279
ETS/4ETS (Electronic Traction
System) ................................................ 70
Exhaust check ................................... 178
Exhaust tail pipe (cleaning
instructions) ...................................... 338
Exterior lighting
Setting options
.............................. 120
see Lights
Exterior mirrors
Adjusting ....................................... 114
Dipping (automatic) ....................... 115
Folding in/out (automatically) ....... 114
Folding in/out (electrically) ........... 114
Folding in when locking (on-board
computer) ...................................... 241
Out of position (troubleshooting) ... 115
Setting ........................................... 114
Storing settings (memory
function) ........................................ 116
Storing the parking position .......... 115
Eyeglasses compartment ................. 289
F
Filler cap
see Fuel filler flap
First-aid kit ......................................... 342
Flat tire
MOExtended tires .......................... 344
Preparing the vehicle ..................... 344
TIREFIT kit ...................................... 345
Floormat ............................................. 324
Fog lamps
Switching on/off ........................... 122
Folding bench seat (cargo
compartment) .................................... 108
Front fog lamps
Display message ............................ 255
Switching on/off ........................... 122
Fuel
Additives ........................................ 408
Consumption statistics .................. 231
Diesel ............................................ 408
Displaying the current
consumption .................................. 231
Displaying the range ...................... 231
Driving tips .................................... 177
Flexible fuel vehicles ...................... 409
Fuel gauge ............................... 31, 227
Grade (gasoline) ............................ 407
Important safety notes .................. 407
Premium-grade unleaded gasoline . 407
Problem (malfunction) ................... 172
Index
Information Provided by:
11
Quality (diesel) ............................... 408
Refueling ........................................
Tank content/reserve fuel ............. 407
Fuel filler flap
Emergency release ........................ 171
Opening/closing ............................ 170
Fuel filter (display message) ............ 260
Fuel level
Calling up the range (on-board
computer) ...................................... 231
Fuel tank
Capacity ........................................ 407
Problem (malfunction) ................... 172
Fuse allocation chart (vehicle tool
kit) ...................................................... 342
Fuses
Allocation chart ............................. 357
Before changing ............................. 357
Fuse box in the cargo
compartment ................................. 358
Fuse box in the engine
compartment ................................. 358
Fuse box in the trunk ..................... 358
Important safety notes .................. 357
G
Garage door opener
Clearing the memory
..................... 323
Important safety notes .................. 320
Opening/closing the garage door .. 323 Programming (button in the rear-
view mirror) ................................... 321
Gear indicator (on-board
computer) .......................................... 242
Genuine Mercedes-Benz parts ......... 404
Glove box ........................................... 289
H
Handbrake
see Parking brake
Hazard warning lamps ...................... 125
Head bags
Display message ............................ 251
Headlamps
Adding fluid to cleaning system ..... 332
Cleaning system (capacity) ............ 413
Cleaning system (function) ............ 125
169
Cleaning system (notes) ................ 413
Fogging up ..................................... 128
see Automatic headlamp mode
Head restraints
Adjusting ....................................... 105
Adjusting (angle) ............................ 105
Adjusting (electrically) ................... 105
Adjusting (rear) .............................. 105
Installing/removing (rear) .............. 106
Luxury ............................................ 105
Heating
see Climate control
High-beam headlamps
Changing bulbs .............................. 131
Display message ............................ 255
Switching Adaptive Highbeam
Assist on/off ................................. 127
Switching on/off ........................... 124
Hill start assist .................................. 156
HOLD function
Display message ............................ 262
Function/notes ............................. 196
Hood
Closing ........................................... 329
Display message ............................ 272
Opening ......................................... 328
Hydroplaning ..................................... 182
I
Ignition lock
see Key positions
Immobilizer .......................................... 74
Indicator lamps
see Warning and indicator lamps
Infrared lamps (changing bulbs) ...... 132
Insect protection on the radiator .... 329
Instrument cluster
Overview .................................. 31, 227
Settings ......................................... 238
Warning and indicator
lamps ....................................... 32, 275
Instrument cluster lighting .............. 227
Interior lighting ................................. 128
Automatic control .......................... 129
Delayed switch-off (on-board
computer) ...................................... 240
12
Information Provided by:
Index
Emergency lighting ........................ 129
Manual control ............................... 129
Overview ........................................ 128
Reading lamp
................................. 128
Setting the brightness of the ambient lighting (on-board
computer) ...................................... 239
J
Jack
Storage location ............................ 342
Using ............................................. 386
Jump-start (engine)
see Jump starting (engine)
Jump starting (engine) ...................... 352
K
KEYLESS-GO
Convenience closing feature ............ 95
Display message
............................ 274
Locking ............................................ 79
Start/Stop button
.......................... 154
Starting the engine ........................ 155
Unlocking ......................................... 79
Key positions
KEYLESS-GO .................................. 154
SmartKey ....................................... 153
Kickdown
Driving tips .................................... 165
Manual drive program .................... 168
Knee bag .............................................. 45
L
Lamps
see Warning and indicator lamps
Lane detection (automatic)
see Lane Keeping Assist
Lane Keeping Assist
Activating/deactivating ................. 237
Display message ............................ 263
Function/information .................... 216
Lane Tracking package ..................... 214
Lap time (RACETIMER) ...................... 243
LATCH-type (ISOFIX) child seat
anchors ................................................ 63
License plate lamp (display
message) ............................................ 255
Light function, active
Display message
............................ 256
Lights
Activating/deactivating the interior lighting delayed switch-off
. 240
Active light function ....................... 126
Automatic headlamp mode ............ 121
Cornering light function ................. 126
Driving abroad ............................... 120
Fog lamps ...................................... 122
Hazard warning lamps ................... 125
High beam flasher .......................... 125
High-beam headlamps ................... 124
Light switch ................................... 120
Low-beam headlamps .................... 122
Parking lamps ................................ 123
Rear fog lamp ................................ 123
Setting the brightness of the ambient lighting (on-board
computer) ...................................... 239
Standing lamps .............................. 124
Switching Adaptive Highbeam
Assist on/off ................................. 239
Switching the daytime running lamps on/off (on-board
computer) ...................................... 239
Switching the exterior lighting delayed switch-off on/off (on-
board computer) ............................ 239
Switching the surround lighting
on/off (on-board computer) .......... 239
Turn signals ................................... 124
see Changing bulbs see Interior lighting
Light sensor (display message) ....... 257
Loading guidelines ............................ 288
Locking
see Central locking
Locking (doors)
Automatic ........................................ 86
Emergency locking ........................... 86
From inside (central locking
button) ............................................. 85
Locking centrally
see Central locking
Index
Information Provided by:
13
Locking verification signal (on-
board computer) ............................... 240
Low-beam headlamps
Changing bulbs .............................. 131
Display message
............................ 254
Setting for driving abroad
(symmetrical) ................................. 120
Switching on/off ........................... 122
Luggage holder (EASY-PACK load-
securing kit) ....................................... 301
Lumbar support
Adjusting the 4-way lumbar
support .......................................... 108
Luxury head restraints ..................... 105
M
M+S tires ............................................ 364
Malfunction message
see Display messages
Massage function (PULSE) ............... 107
Matte finish (cleaning
instructions) ...................................... 336
mbrace
Call priority .................................... 315
Display message ............................ 249
Downloading destinations
(COMAND) ..................................... 316
Downloading routes ....................... 319
Emergency call .............................. 312
Geo fencing ................................... 319
Important safety notes .................. 311
Locating a stolen vehicle ............... 318
MB info call button ........................ 315
Remote vehicle locking .................. 317
Roadside Assistance button .......... 314
Search & Send ............................... 316
Self-test ......................................... 312
Speed alert .................................... 319
System .......................................... 312
Triggering the vehicle alarm ........... 320
Vehicle remote malfunction
diagnosis ....................................... 318
Vehicle remote unlocking .............. 317
Mechanical key
Function/notes ................................ 80
Locking vehicle ................................ 86
Unlocking the driver's door .............. 86
Memory card (audio) ......................... 234
Memory function ............................... 116
Message memory (on-board
computer) .......................................... 246
Messages
see Display messages
Mirrors
see Exterior mirrors see Rear-view mirror see Vanity mirror (in the sun visor)
Mobile phone
Menu (on-board computer) ............ 234
Modifying the programming
(SmartKey) ........................................... 80
MOExtended tires .............................. 344
Mounting wheels
Lowering the vehicle ...................... 389
Mounting a new wheel ................... 388
Raising the vehicle ......................... 386
Removing a wheel .......................... 388
Securing the vehicle against
rolling away ................................... 386
MP3
Operation ....................................... 234
see separate operating instructions
Multifunction display
Function/notes ............................. 230
Permanent display ......................... 238
Multifunction steering wheel
Operating the on-board computer . 228
Overview .......................................... 33
N
Navigation
Menu (on-board computer) ............ 232
NECK-PRO head restraints
Operation ......................................... 53
Resetting after being triggered ........ 53
NECK-PRO luxury head restraints
Operation ......................................... 53
Resetting after being triggered ........ 54
Night View Assist Plus
Activating/deactivating
................. 212
Cleaning ......................................... 338
Function/notes ............................. 211
Problem (malfunction) ................... 214
14
Information Provided by:
Index
Notes on breaking-in a new
vehicle ................................................ 152
O
Occupant Classification System (OCS)
Faults ............................................... 52
Operation ......................................... 48
System self-test
............................... 50
Occupant safety
Children in the vehicle ..................... 60
Important safety notes .................... 40
OCS
Faults ............................................... 52
Operation ......................................... 48
System self-test ............................... 50
Odometer
see Trip odometer
Oil
see Engine oil
On-board computer
AMG menu ..................................... 242
Assistance menu ........................... 236
Audio menu ................................... 233
Convenience submenu .................. 241
Displaying a service message ........ 333
Display messages .......................... 246
DISTRONIC PLUS ........................... 193
Factory settings submenu ............. 242
Important safety notes .................. 226
Instrument cluster submenu .......... 238
Lighting submenu .......................... 239
Menu overview .............................. 230
Message memory .......................... 246
Navigation menu ............................ 232
Operation ....................................... 228
RACETIMER ................................... 243
Service menu ................................. 238
Settings menu ............................... 238
Standard display ............................ 230
Telephone menu ............................ 234
Trip menu ...................................... 230
Vehicle submenu ........................... 240
Video DVD operation ..................... 234
Operating system
see On-board computer
Outside temperature display ........... 228
Overhead control panel ...................... 36
Override feature
Rear side windows
........................... 66
P
Paint code number ............................ 405
Paintwork (cleaning instructions) ... 335
Panic alarm .......................................... 40
Panorama roof with power tilt/ sliding panel
Opening/closing .............................. 98
Opening/closing the roller
sunblind ........................................... 98
Problem (malfunction) ................... 100
Resetting ......................................... 99
Panorama sliding sunroof
Important safety notes
.................... 96
Parking ............................................... 175
Important safety notes .................. 175
Parking brake ................................ 176
Position of exterior mirror, front-
passenger side ............................... 115
Rear view camera .......................... 208
see PARKTRONIC
Parking aid
Parking Guidance ........................... 205
see Exterior mirrors see PARKTRONIC
Parking brake
Display message ............................ 249
Notes/function .............................. 176
Warning lamp ................................. 281
Parking Guidance
Display message ............................ 264
Important safety notes .................. 205
Parking lamps
Switching on/off ........................... 123
Parking lamps (changing bulbs) ...... 132
PARKTRONIC
Deactivating/activating ................. 204
Driving system ............................... 202
Function/notes ............................. 202
Important safety notes .................. 202
Problem (malfunction) ................... 205
Range of the sensors ..................... 202
Warning display ............................. 203
Index
Information Provided by:
15
PASSENGER AIR BAG OFF indicator
lamp ...................................................... 48
Pedals ................................................. 178
Plastic hooks ..................................... 295
Plastic trim (cleaning instructions) . 339 Power washers
.................................. 335
Power windows
see Side windows
PRE-SAFE® (anticipatory occupant protection)
Display message ............................ 249
Operation ......................................... 54
PRE-SAFE® Brake
Activating/deactivating ................. 237
Display message ............................ 250
Function/notes ................................ 72
Warning lamp ................................. 285
Preventive occupant safety system
see PRE-SAFE® (anticipatory occupant protection)
Product information ............................ 22
Program selector button .................. 165
Pulling away
Automatic transmission ................. 156
Q
Qualified specialist workshop ........... 25
R
RACE START (AMG vehicles) ............. 198
RACETIMER (on-board computer) .... 243
Radar sensor system
Activating/deactivating
................. 241
Display message ............................ 262
Radiator cover ................................... 329
Radio
Selecting a station ......................... 233
see separate operating instructions
Reading lamp ..................................... 128
Rear axle level control (AMG adaptive sport suspension
system) .............................................. 200
Rear compartment
Setting the airflow ......................... 145
Setting the air vents ...................... 149
Setting the temperature ................ 144
Rear fog lamp
Display message ............................ 256
Switching on/off ........................... 123
Rear seat
Display message ............................ 273
Folding the backrest forwards/
back ............................................... 293
Rear sill protector ............................. 303
Rear view camera
Cleaning instructions ..................... 338
Function/notes ............................. 208
Switching on/off ........................... 209
Rear-view mirror
Anti-glare (manual) ........................ 113
Dipping (automatic) ....................... 115
Rear window blind ............................ 307
Rear window defroster
Problem (malfunction) ................... 147
Switching on/off ........................... 147
Rear window wiper
Replacing the wiper blade .............. 134
Switching on/off ........................... 133
Refueling
Fuel gauge ............................... 31, 227
Important safety notes .................. 169
Refueling process .......................... 170
see Fuel
Remote control
Garage door opener ....................... 320
Programming (garage door
opener) .......................................... 321
Reporting safety defects .................... 26
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 260
Warning lamp ................................. 282
see Fuel
Residual heat (climate control) ........ 147
Restraint system
see SRS (Supplemental Restraint System)
16
Information Provided by:
Index
Reverse gear
Engaging (automatic
transmission) ................................. 161
Reversing lamps (display
message) ............................................ 256
Roadside Assistance (breakdown) .... 23
Roller sunblind
Panorama roof with power tilt/
sliding panel .....................................
Rear side windows ......................... 307
Rear window .................................. 307
Roof carrier ........................................ 303
Roof lining and carpets (cleaning
guidelines) ......................................... 340
Roof load (maximum) ........................ 414
S
Safety
Children in the vehicle ..................... 60
Child restraint systems .................... 60
Occupant Classification System
(OCS) ............................................... 48
Safety system
see Driving safety systems
Seat belts
Adjusting the driver's and front-
passenger seat belt ......................... 58
Adjusting the height ......................... 58
Belt force limiters ............................ 59
center rear-compartment seat ......... 58
Cleaning ......................................... 340
Correct usage .................................. 56
Emergency Tensioning Devices ........ 59
Fastening ......................................... 57
Important safety guidelines ............. 55
Releasing ......................................... 58
Safety guidelines ............................. 42
Switching belt adjustment on/off
(on-board computer) ...................... 241
Warning lamp ................................. 276
Warning lamp (function) ................... 59
Seats
Adjusting (electrically) ................... 104
Adjusting the 4-way lumbar
support .......................................... 108
Adjusting the head restraint .......... 105
Cleaning the cover ......................... 339
Correct driver's seat position ........ 102
Folding the backrest (rear
compartment) forwards/back ....... 294
Important safety notes
.................. 103
Overview ........................................ 103
Seat heating problem .................... 111
Seat ventilation problem ................ 111
Storing settings (memory
98
function) ........................................ 116
Switching seat heating on/off ....... 110
Switching seat ventilation on/off .. 111
Selector lever
Cleaning ......................................... 339
Sensors (cleaning instructions) ....... 337
Service
see ASSYST PLUS
Service menu (on-board computer) . 238 Service products
Brake fluid ..................................... 412
Coolant (engine) ............................ 412
DEF special additives ..................... 410
Engine oil ....................................... 410
Fuel ................................................ 407
Important safety notes .................. 406
Washer fluid ................................... 413
Service work
see ASSYST PLUS
Settings
Factory (on-board computer) ......... 242
On-board computer ....................... 238
Setting the air distribution ............... 145
Setting the airflow ............................ 145
SETUP (on-board computer) ............. 243
Short journeys (diesel particle
filter) ................................................... 180
Side impact air bag ............................. 45
Side marker lamp (display
message) ............................................ 256
Side windows
Cleaning ......................................... 336
Convenience closing feature ............ 94
Convenience opening feature .......... 94
Important safety information ........... 93
Opening/closing .............................. 93
Problem (malfunction) ..................... 96
Resetting ......................................... 95
Skibag ................................................ 291
Index
Information Provided by:
17
Sliding sunroof
Important safety notes
.................... 96
Opening/closing .............................. 97
Problem (malfunction) ................... 100
Resetting ......................................... 97
see Panorama roof with power tilt/sliding panel
SmartKey
Changing the battery ....................... 81
Changing the programming ............. 80
Checking the battery ....................... 81
Convenience closing feature ............ 94
Convenience opening feature .......... 94
Display message ............................ 274
Door central locking/unlocking ....... 79
Important safety notes .................... 78
Loss ................................................. 83
Mechanical key ................................ 80
Positions (ignition lock) ................. 153
Problem (malfunction) ..................... 83
Starting the engine ........................ 155
Snow chains ...................................... 365
Sockets
Center console .............................. 310
General notes ................................ 309
Luggage compartment ................... 310
Rear compartment ......................... 310
Spare wheel
Stowing .......................................... 400
Specialist workshop ............................ 25
Special seat belt retractor .................. 63
Speed, controlling
see Cruise control
Speedometer
Digital ............................................ 231
In the Instrument cluster ......... 31, 227
Segments ...................................... 228
Selecting the unit of
measurement ................................ 238
see Instrument cluster
SPORT handling mode
Activating/deactivating (AMG
vehicles) .......................................... 70
Warning lamp ................................. 280
SRS (Supplemental Restraint System)
Display message ............................ 250
Introduction ..................................... 41
Warning lamp ................................. 281
Warning lamp (function) ...................
41
Standing lamps
Changing bulbs .............................. 132
Display message ............................ 256
Switching on/off ........................... 124
Starting (engine) ................................ 155
Steering (display message) .............. 273
Steering wheel
Adjusting (electrically) ................... 112
Button overview ............................... 33
Buttons (on-board computer) ......... 228
Cleaning ......................................... 339
Important safety notes .................. 111
Paddle shifters ............................... 166
Steering wheel heating .................. 112
Storing settings (memory
function) ........................................ 116
Steering wheel heating
Problem (malfunction) ................... 112
Switching on/off ........................... 112
Steering wheel paddle shifters ........ 166
Stopwatch (RACETIMER) ................... 243
Stowage areas ................................... 288
Stowage compartments
Armrest (under) ............................. 290
Center console .............................. 289
Cup holders ................................... 305
Eyeglasses compartment ............... 289
Glove box ....................................... 289
Important safety information ......... 288
Rear ............................................... 290
Stowage net ................................... 291
Under driver's seat/front-
passenger seat .............................. 290
Stowage net ....................................... 291
Stowage well beneath the trunk
floor .................................................... 301
Summer tires ..................................... 364
Sun visor ............................................ 306
Supplement Restraint System
see SRS (Supplemental Restraint System)
Surround lighting (on-board
computer) .......................................... 239
18
Information Provided by:
Index
Suspension tuning
AIRMATIC ...................................... 200
AMG adaptive sport suspension
system ........................................... 200
SETUP (on-board computer) .......... 243
Switching air-recirculation mode
on/off ................................................. 147
Switching off the alarm (ATA) ............ 75
T
Tachometer ........................................ 228
Tailgate
Display message
............................ 272
Emergency unlocking ....................... 92
Important safety notes
.................... 87
Limiting the opening angle ............... 90
Opening/closing (automatically
from inside) ...................................... 90
Opening/closing (automatically
from outside) ................................... 89
Opening/closing (from outside) ....... 88
Opening dimensions ...................... 414
Tail lamps
Display message ............................ 255
Tank content
Fuel gauge ............................... 31, 227
Technical data
Emergency spare wheel ................. 402
Information .................................... 404
Tires/wheels ................................. 389
Vehicle data ................................... 414
TELEAID
Call priority .................................... 315
Downloading destinations
(COMAND) ..................................... 316
Downloading routes ....................... 319
Emergency call .............................. 312
Geo fencing ................................... 319
Important safety notes .................. 311
Locating a stolen vehicle ............... 318
MB info call button ........................ 315
Remote vehicle locking .................. 317
Roadside Assistance button .......... 314
Search & Send ............................... 316
Self-test ......................................... 312
Speed alert .................................... 319
System .......................................... 312
Triggering the vehicle alarm ........... 320
Vehicle remote malfunction
diagnosis ....................................... 318
Vehicle remote unlocking .............. 317
Telephone
Accepting a call ............................. 235
Display message ............................ 273
Menu (on-board computer) ............ 234
Number from the phone book ........ 235
Redialing ........................................ 235
Rejecting/ending a call ................. 235
Telescopic rod (EASY-PACK load-
securing kit) ....................................... 301
Temperature
Coolant .......................................... 227
Coolant (on-board computer) ......... 242
Engine oil (on-board computer) ...... 242
Outside temperature ...................... 228
Setting (climate control) ................ 144
Theft deterrent systems
ATA (Anti-Theft Alarm system) ......... 75
Immobilizer ...................................... 74
Through-loading ................................ 293
Through-loading feature ................... 293
Time
see Separate Operator's Manual
Timing (RACETIMER) ......................... 243
TIREFIT kit .......................................... 345
Tire pressure
Calling up (on-board computer) ..... 370
Checking manually ........................ 369
Display message ............................ 268
Maximum ....................................... 368
Notes ............................................. 367
Not reached (TIREFIT) .................... 347
Reached (TIREFIT) .......................... 347
Recommended ............................... 366
Tire pressure loss warning system
Important safety notes .................. 369
Restarting ...................................... 370
Tire pressure monitor
Checking the tire pressure
electronically ................................. 372
Warning message .......................... 372
Tire pressure monitoring system
Function/notes ............................. 370
Restarting ...................................... 373
Warning lamp ................................. 286
Index
Information Provided by:
19
Tires
Aspect ratio (definition) ................. 383
Average weight of the vehicle
occupants (definition) .................... 382
Bar (definition) ............................... 382
Changing a wheel .......................... 384
Characteristics
.............................. 382
Checking ........................................ 363
Definition of terms ......................... 382
Direction of rotation ...................... 385
Display message ............................ 268
Distribution of the vehicle
occupants (definition) .................... 384
DOT, Tire Identification Number
(TIN) ............................................... 381
DOT (Department of
Transportation) (definition) ............ 382
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 382
GVW (Gross Vehicle Weight)
(definition) ..................................... 383
GVWR (Gross Vehicle Weight
Rating) (definition) ......................... 383
Important safety notes .................. 362
Increased vehicle weight due to
optional equipment (definition) ...... 382
Kilopascal (kPa) (definition) ........... 383
Labeling (overview) ........................ 378
Load bearing index (definition) ...... 384
Load index ..................................... 381
Load index (definition) ................... 383
Maximum loaded vehicle weight
(definition) ..................................... 383
Maximum load on a tire
(definition) ..................................... 383
Maximum permissible tire
pressure (definition) ....................... 383
Maximum tire load ......................... 381
Maximum tire load (definition) ....... 383
MOExtended tires .......................... 364
Optional equipment weight
(definition) ..................................... 384
PSI (pounds per square inch)
(definition) ..................................... 383
Replacing ....................................... 384
Service life ..................................... 364
Sidewall (definition) ....................... 384
Speed rating (definition) ................ 383
Storing ........................................... 385
Structure and characteristics
(definition) ..................................... 382
Temperature .................................. 378
TIN (Tire Identification Number)
(definition) ..................................... 384
Tire bead (definition) ...................... 384
Tire pressure (definition) ................ 383
Tire pressures (recommended) ...... 382
Tire size (data) ............................... 389
Tire size designation, load-bearing
capacity, speed rating .................... 378
Tire tread ....................................... 363
Tire tread (definition) ..................... 384
Total load limit (definition) ............. 384
Traction ......................................... 377
Traction (definition) ....................... 384
Tread wear ..................................... 377
Uniform Tire Quality Grading
Standards ...................................... 377
Uniform Tire Quality Grading
Standards (definition) .................... 382
Unladen weight (definition) ............ 383
Wear indicator (definition) ............. 384
Wheel rim (definition) .................... 382
see Flat tire
Top Tether ............................................ 64
Towing
Important safety guidelines ........... 354
Installing the towing eye ................ 355
Removing the towing eye ............... 355
With the rear axle raised ................ 355
Towing away
With both axles on the ground ....... 356
Tow-starting
Emergency engine starting ............ 357
Important safety notes .................. 354
Transfer case ..................................... 169
Transmission
see Automatic transmission
Transmission position display ......... 162
Transmission position display
(DIRECT SELECT lever) ...................... 162
Transporting the vehicle .................. 356
Trim pieces (cleaning instructions) . 339 Trip computer (on-board
computer) .......................................... 231
20
Information Provided by:
Index
Trip odometer
Calling up .......................................
Resetting (on-board computer) ...... 232
Trunk
Emergency release .......................... 91
Locking separately ........................... 91
Trunk lid
Display message ............................ 272
Opening dimensions ...................... 414
Trunk load (maximum) ...................... 414
Turn signals
Changing bulbs (front) ................... 132
Display message ............................ 254
Switching on/off ........................... 124
Type identification plate
see Vehicle identification plate
U
Unlocking
Emergency unlocking ....................... 86
From inside the vehicle (central
unlocking button) ............................. 85
V
Vanity mirror (in the sun visor) ........ 306
Vehicle
Data acquisition ............................... 26
Display message
............................ 271
Equipment ....................................... 22
Individual settings .......................... 238
Limited Warranty ............................. 26
Loading .......................................... 373
Locking (in an emergency) ............... 86
Locking (SmartKey) .......................... 79
Lowering ........................................ 389
Maintenance .................................... 23
Parking for a long period ................ 177
Pulling away ................................... 156
Raising ........................................... 386
Reporting problems ......................... 25
Securing from rolling away ............ 386
Towing away .................................. 354
Transporting .................................. 356
Unlocking (in an emergency) ........... 86
Unlocking (SmartKey) ...................... 79
Vehicle data ................................... 414
Vehicle data ....................................... 414
Vehicle dimensions ........................... 414
230
Vehicle emergency locking ................ 86
Vehicle identification number
see VIN
Vehicle identification plate Vehicle level
AIRMATIC ...................................... 199
Vehicle level (display message) ....... 261
Vehicle tool kit .................................. 342
Video
Operating the DVD ......................... 234
VIN ...................................................... 405
W
Warning and indicator lamps
ABS ................................................ 278
Brakes ........................................... 277
Check Engine ................................. 282
Coolant .......................................... 283
Distance warning ........................... 285
DISTRONIC PLUS ........................... 285
ESP® .............................................. 279
ESP® OFF ....................................... 279
Fuel tank ........................................ 282
Overview .................................. 32, 275
PASSENGER AIR BAG OFF
indicator lamp .................................. 48
Reserve fuel ................................... 282
Seat belt ........................................ 276
SPORT handling mode ................... 280
SRS ................................................ 281
Tire pressure monitor .................... 286
Warranty ............................................ 405
Washer fluid
Display message ............................ 273
Wheel bolt tightening torque ........... 389
Wheel chock ...................................... 386
Wheels
Changing a wheel .......................... 384
Checking ........................................ 363
Cleaning ......................................... 336
Cleaning (warning) ......................... 385
Emergency spare wheel ................. 398
Important safety notes .................. 362
Interchanging/changing ................ 384
Mounting a new wheel ................... 388
.............. 405
Mounting a wheel .......................... 385
Information Provided by:
Removing a wheel .......................... 388
Storing ........................................... 385
Tightening torque ...........................
389
Wheel size/tire size ....................... 389
Window curtain air bag
Operation ......................................... 47
Windows
see Side windows
Windshield
Defrosting ...................................... 145
Windshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid ....................... 332
Filling capacity ............................... 413
Notes ............................................. 413
Windshield wipers
Problem (malfunction) ................... 135
Rear window wiper ........................ 133
Replacing the wiper blades ............ 134
Switching on/off ........................... 132
Winter driving
Important safety notes .................. 364
Slippery road surfaces ................... 183
Snow chains .................................. 365
Winter operation
Radiator cover ............................... 329
Winter tires
M+S tires ....................................... 364
Wiper blades
Cleaning ......................................... 337
Important safety notes .................. 134
Replacing (rear window) ................ 134
Replacing (windshield) ................... 134
Wooden trim (cleaning
instructions) ...................................... 339
Workshops
see Qualified specialist workshop
Index
21

Introduction

Information Provided by:
22

Product information

Mercedes-Benz recommends that you use genuine Mercedes-Benz parts, conversion parts and accessories that have been approved for your vehicle.
Mercedes-Benz tests
genuine parts as well as conversion parts and accessories that have been specifically approved for your vehicle for their reliability, safety and suitability. Despite ongoing market research, Mercedes-Benz is unable to assess other parts. Therefore, Mercedes-Benz accepts no responsibility for the use of such parts in Mercedes-Benz vehicles. This is also the case, even if they have been independently or officially approved. The use of non-approved parts could affect your vehicle's operating safety.
Genuine Mercedes-Benz parts, approved conversion parts and accessories are available from any authorized Mercedes-Benz Center. Here, you will receive advice about permissible technical modifications, and the parts will be professionally installed.
Vehicle damage resulting from the disregard of the instructions is not covered by the Mercedes-Benz Limited Warranty.

Vehicle equipment

This Operator's Manual describes all models and all standard and optional equipment of your vehicle available at the time of going to print. Country-specific differences are possible. Please note that your vehicle may not be equipped with all features described. This also applies to safety-related systems and functions.
The equipment in your vehicle may therefore differ from some of the descriptions or illustrations.
The original purchase agreement lists all systems installed in your vehicle.
Contact an authorized Mercedes-Benz Center if you have any questions about equipment or operation.
The Operator's Manual and Maintenance Booklet are important documents and should be kept in the vehicle.

Printed Operator's Manual

The printed
Operator's Manual (including any
Supplements) must be observed.
There is no electronic update to the Digital Operator's Manual. Amendments are only made to the printed Operator's Manual.

Operator's Manual

General notes

Before you
first drive off, read this Operator's Manual carefully and familiarize yourself with your vehicle.
For your own safety and a longer vehicle life, follow the instructions and warning notices in this manual. Disregarding them may lead to damage to the vehicle or personal injury.

Service and vehicle operation

Service and literature

Your vehicle
is covered under the terms of the warranties printed in the Service and Warranty Information booklet. Your authorized Mercedes-Benz Center will exchange or repair any defective parts originally installed in the vehicle in accordance with the terms of the following warranties:
R
New Vehicle Limited Warranty
R
Emission Systems Warranty
R
Emission Performance Warranty
R
California, Connecticut, Maine, Massachusetts, New York, Pennsylvania, Rhode Island and Vermont Emission Control Systems Warranty
R
State warranty enforcement laws (lemon laws)
Introduction
Information Provided by:
23

Information for customers in California

In California, you have the right to exchange a vehicle or receive a refund of the purchase or leasing price if Mercedes-Benz USA, LLC and/or an authorized workshop or maintenance facility cannot, after several authorized repairs, rectify considerable damage to
or malfunctions of the vehicle that are covered by the contractual warranty. During the period of 18 months from original delivery of the vehicle or the accumulation of 18,000 miles (approximately 29,000 km) on the odometer of the vehicle, whichever occurs first, a reasonable number of repair attempts is presumed for a retail buyer or lessee if one or more of the following occurs:
(1) the serious defect or damage can result
in deadly or serious injury to the vehicle occupants while driving AND this defect has already been repaired at least twice AND Mercedes-Benz, LLC has been informed in writing of the necessity of a repair.
(2) the defect or damage, though less
serious than
(1) above, has already been repaired at least four times AND Mercedes-Benz has been informed in writing of the necessity of a repair.
(3) the vehicle cannot be used for longer
than 30 calendar days because of repair work resulting from this or other serious defects or damage.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350

Maintenance

The Service and Warranty Booklet describes all the necessary maintenance work which should be done at regular intervals.
Always have the Service and Warranty Booklet with you when you bring the vehicle to an authorized Mercedes-Benz Center. The service advisor will record every service for you in the Service and Warranty Booklet.

Roadside Assistance

The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372) (USA)
1-800-387-0100 (Canada)
For additional information, refer to the Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty booklet (Canada). You will find both in your vehicle literature portfolio.

Change of address or change of ownership

In the event of a change of address, please send us
the "Notification of Address Change" in the Service and Guarantee booklet or simply call the Mercedes-Benz Customer Assistance Center (USA) at the hotline number 1-800-FOR-MERCedes(1-800-367-6372) or Customer Service Center (Canada) at 1-800-387-0100. This will assist us in contacting you in a timely manner should the need arise.
If you sell your Mercedes, please leave the entire literature in the vehicle so that it is available to the next owner.
If you have purchased a used car, please send us the "Notification of Used Car Purchase" in the Service and Guarantee booklet or simply call the Mercedes-Benz Customer Assistance Center (USA) at the hotline number 1-800-FOR-MERCedes(1-800-367-6372) or
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Customer Service (Canada) at 1-800-387-0100.

Vehicle operation outside the USA and Canada

If you plan to operate your vehicle in foreign countries, please be aware that:
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service facilities
or replacement parts may
not be readily available.
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unleaded fuel for vehicles with a catalytic converter may not be available. Leaded fuel may cause damage to the catalytic converter.
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the fuel may have a considerably lower octane rating. Unsuitable fuel can cause engine damage.
Some Mercedes-Benz models are available for delivery in Europe through our European Delivery Program. For details, consult an authorized Mercedes-Benz Center or write to one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
systems. Electronic malfunctions could seriously impair the operating safety of your vehicle.
Contact an for repairs or modifications to electronic components.
Other improper work or modifications on the vehicle could also have a negative impact on the operating safety of the vehicle.
Some safety systems only function when the engine is running. You should therefore never turn off the engine while driving.
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Heavy blows against the vehicle underbody or tires/wheels may cause serious damage and impair the operating safety of your vehicle. Such blows can be caused, for example, by running over an obstacle, road debris or a pothole.
If you feel a sudden significant vibration or ride to your vehicle has occurred:
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turn on your hazard warning flashers.
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slow down carefully.
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drive with caution to an area which is a safe distance from the road.
Inspect the vehicle underbody and tires/ wheels for possible damage. If the vehicle appears unsafe, have it towed to the nearest authorized Mercedes-Benz Center or other qualified maintenance or repair facility for further inspection or repairs.
authorized Mercedes-Benz Center
WARNING
disturbance,
or you suspect that damage

Operating safety

Important safety notes

WARNING
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Work improperly carried out on electronic components and associated software could cause vehicle's electronic components are interconnected, any modifications made may produce an undesired effect on other
to cease functioning. Because the
them

Declarations of conformity

Vehicle components which receive and/or transmit radio waves
USA: "The wireless devices of this vehicle
comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1) These devices may not cause harmful interference, and 2) These devices must accept any interference received,
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including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment."
Canada: "The
wireless devices of this vehicle comply with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) These devices may not cause interference, and (2) These devices must accept any interference, including interference that may cause undesired operation of the device."

Diagnostics connection

WARNING
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If you connect equipment to the on-board diagnostics connection, it can affect the operation of the vehicle systems. This can impair the operating safety of your vehicle while driving. There is a risk of an accident.
Do not connect any equipment to the on­board diagnostics connection.
emissions monitoring information being reset. This may lead to the vehicle failing to meet the
requirements of the next emissions
test during the main inspection.

Qualified specialist workshop

An authorized Mercedes-Benz Center is a qualified specialist workshop. It has the necessary specialist knowledge, tools and qualifications to correctly carry out the work required on
your vehicle. This is especially the
case for work relevant to safety.
Observe the notes in the Maintenance Booklet.
Always have the following work carried out at an authorized Mercedes-Benz Center:
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work relevant to safety
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service and maintenance work
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repair work
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alterations, installation work and modifications
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work on electronic components
WARNING
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Loose equipment or equipment cables which are connected to the on-board diagnostics connection can obstruct the area around the pedals. The equipment or the cables could come between the pedals in the event of sudden braking or acceleration. This may affect the function of the pedals. There is a risk of an accident.
Do
attach any equipment or cables in the
not
driver's footwell.
!
If the engine is switched off and equipment on the diagnostics connection is used, the starter battery may discharge.
The diagnostics connection is only intended for the connection of diagnostic equipment at a qualified specialist workshop.
Connecting equipment to the diagnostics connection can, for example, lead to

Problems with your vehicle

should experience a problem with your
If you vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
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Toronto, Ontario M4G 4C9

Reporting safety defects

USA only:
The following text is reproduced as required of all manufacturers according to Title 49, Code of U.S. Federal Regulations, Part 575 pursuant to the National Traffic and Motor Vehicle Safety Act of 1966.
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236(TTY: 1-800-424-9153)
; go
to http://www.safercar.gov; or write to: Administrator, NHTSA, 400 Seventh Street, SW., Washington, DC 20590.
You can obtain additional information about vehicle safety from:
http://www.safercar.gov

Limited Warranty

!
Follow the instructions in this manual about the proper operation of your vehicle as well as about possible vehicle damage. Damage to your vehicle that arises from culpable contraventions against these instructions is not covered either by the Mercedes-Benz Limited
Warranty or by the
New or Used-Vehicle Warranty.

Data stored in the vehicle

Information about electronic data acquisition in the vehicle

(Including notice
pursuant to California Code
§ 9951)
Your vehicle records electronic data. If your vehicle is equipped with mbrace (Canada: TELE AID), data is transmitted in the event of an accident.
This information helps, for example, to test vehicle systems after an accident and to continually improve vehicle safety. Daimler AG can access this data and submit it:
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for safety research or vehicle diagnosis purposes
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with the consent of the vehicle owner
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on the instruction of prosecuting authorities
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for use in arbitration of disputes that involve Daimler AG, its affiliates or its sales and service organizations
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as otherwise required or permitted by law.
Please check your mbrace (Canada: TELE AID) purchase agreement to find out more about data that can be recorded and transmitted by this system.

Information on copyright

Registered trademarks

Registered trademarks:
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Bluetooth® is a registered trademark of Bluetooth SIG Inc.
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DTS is a registered trademark of DTS, Inc.
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Dolby and MLP are registered trademarks of DOLBY Laboratories.
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BabySmart™, ESP® and PRE-SAFE® are registered trademarks of Daimler AG.
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HomeLink® is a registered trademark of Prince.
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iPod® and iTunes® are registered trademarks of Apple Inc.
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Logic7® is a registered trademark of Harman International Industries.
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Microsoft® and Windows media® are registered trademarks of Microsoft Corporation.
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SIRIUS is a registered trademark of Sirius XM radio Inc.
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HD Radio is a registered trademark of iBiquity Digital Corporation.
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Gracenote® is a registered trademark of Gracenote, Inc.
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ZAGATSurvey® and related brands are registered trademarks of ZagatSurvey, LLC.

FreeType

Portions of
this software are copyright © 2005 The FreeType Project (www.freetype.org). All rights reserved. © 1996-2000 by David Turner, Robert Wilhelm, and Werner Lemberg.

Gnu compiler

Copyright © 1982, 1986 Regents of the University of California. All rights reserved.
The Berkeley software License Agreement specifies the terms and conditions for redistribution. Redistributions and use in source and binary forms, with or without modification, are
permitted provided that the
following conditions are met:
1. Redistribution of source code must retain
the above copyright notice, this list of conditions and the following disclaimer.
2. Redistribution in binary form must
reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
3. All advertising materials mentioning features or use of this software must display the following acknowledgment: This
product
includes software developed by the University of California, Berkeley and its contributors.
4. Neither the name of the University nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE REGENTS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE REGENTS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
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