Mercedes CLS 2019 Owner's Manual
Digital–inthe vehicleVehicle document walletDigital –onthe InternetDigital –asanApp
Familiarize yourself withthe con‐
tents of theOperator's Manual
directly via thevehicle's multi‐
media system (menu item "Vehi‐
cle"). Startwiththe quickguide,
discoveryour vehicle's highlights
or broaden your knowledgewith
useful tips.
Hereyou can find comprehen‐
sive informationabout operating
your vehicle and about services
and warranties in printed form.
Youcan find theOperator's Man‐
ual on theMercedes-Benz home‐
page.
The Mercedes-Benz Guides App
is available free-of-charge in
familiar App stores.
É2575841701IËÍ
2575841701
Apple®iOS Android
TM
Order no. P2570090 13 Part no. 257584 17 01
EditionC-2019
CLS
Operator's Manual
Mercedes-Benz
Mercedes-Benz CLS
Publication details
Internet
Further information about Mercedes-Benzvehi‐
cles and about Daimler AG can be found on the
following websites:
http://www.mbusa.com (USAonly)
http://www.mercedes-benz.ca (Canada only)
Editorial office
©
Daimler AG:Not to be reprinted, translated or
otherwise reproduced, in whole or in part, with‐
out written permission from Daimler AG.
Vehiclemanufacturer
Daimler AG
Mercedesstrasse 137
70327Stuttgart
Germany
Symbols
In this Operator's Manual, youwill find thefol‐
lowing symbols:
&
DANGER Dangerdue to notobserving
thewarning notices
Warning notices draw your attentiontohaz‐
ards that mayendanger your healthorlife, or
thehealthorlifeofothers.
#
Please observe thewarning notices in
this manual.
+
ENVIRONMENTAL NOTE Environmental
damage due to failuretoobserve envi‐
ronmental notes
Environmental notesinclude information on
environmentally responsible behavior or envi‐
ronmentally responsible disposal.
#
Observe environmentalnotes.
*
NOTE Damage to property due to failure
to observe notesonmaterial damage
Notesonmaterial damageinformyou of
riskswhichmay lead to your vehicle being
damaged.
#
Observe notesonmaterial damage.
%
Useful instructions or further information
that couldbehelpful to you.
X
Instruction
(Q page)
Further information on atopic
Display
Information in themultifunction dis‐
play/multimedia display
+
Highestmenu level, whichistobe
selected in themultimedia system
*
Corresponding submenus, whichare
to be selected in themultimedia sys‐
tem
*Marks acause
Example
&
WARNING Risk of injury or fatalinjuries
if thefront passenger airbag is enabled
If thefront passenger front airbag is enabled,
achild on thefront passenger seat maybe
struck by thefront passenger airbag during
an accident.
NEVERuse arearward-facing child restraint
system on aseat withanENABLED FRONT
AIRBAG,DEATH or SERIOUS INJURYtothe
CHILD can occur.
Observe the"Children in thevehicle" section.
As at 28.11.2017
Welcome to the world of Mercedes-Benz
Before you first drive off, read this Operator's
Manual carefully and familiarize yourself with
your vehicle. For your own safety and a longer
operating lifespan, follow the instructions and
warning notices in this Operator's Manual. Disre‐
garding them may lead to damage to the vehicle
or personal injury.
Vehicle damage resulting from the disregard of
the instructions is not covered by the MercedesBenz Limited Warranty.
The equipment or model designation of your
vehicle may vary according to:
R
Model
R
Order
R
National version
R
Availability
Mercedes-Benz reserves the right to introduce
changes in the following areas:
R
Design
R
Equipment
R
Technical features
The equipment in your vehicle may therefore dif‐
fer from that shown in the descriptions and illus‐
trations.
The following are integral parts of the vehicle:
R
Digital Operator's Manual
R
Printed Operator's Manual
R
Maintenance Booklet
R
equipment-dependent Supplements
Keep these documents in the vehicle at all
times. If you sell the vehicle, always pass all of
the documents on to the new owner.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
2575841701
2575841701
At a glance .................................................... 6
Cockpit ........................................................... 6
Warning and indicator lamps ........................ 10
Overhead control panel ................................ 14
Door control panel and seat adjustment ....... 16
Emergencies and breakdowns ...................... 18
Digital Operator's Manual ......................... 20
Calling up the Digital Operator's Manual ...... 20
General notes ............................................. 21
Protecting the environment .......................... 21
Genuine Mercedes-Benz parts ...................... 22
Operator's Manual ........................................ 22
Service and vehicle operation ......................23
Operating safety ...........................................24
Declaration of conformity for wireless
vehicle components .....................................26
Diagnostics connection ................................ 27
Qualified specialist workshop ....................... 27
Correct use of the vehicle ............................28
Problems with your vehicle ........................... 28
Reporting safety defects ...............................28
Limited Warranty .......................................... 29
QR code for rescue card ...............................29
Data storage .................................................29
Copyright ...................................................... 32
Occupant safety ......................................... 34
Restraint system ...........................................34
Seat belts ..................................................... 37
Airbags .......................................................... 41
PRE-SAFE®system ....................................... 48
Children in the vehicle ..................................49
Notes on pets in the vehicle .........................59
Opening and closing .................................. 61
SmartKey ...................................................... 61
Doors ............................................................ 66
Trunk ............................................................ 69
Roller sun blinds ...........................................75
Side windows ................................................ 76
Sliding sunroof ............................................. 80
Anti-theft protection .....................................83
Seats and stowing ..................................... 85
Notes on the correct driver's seat posi‐
tion ............................................................... 85
Seats ............................................................ 86
Steering wheel ..............................................94
Easy entry and exit feature ...........................96
Operating the memory function .................... 97
Stowage areas .............................................. 98
Cup holder .................................................. 106
Ashtray and cigarette lighter .......................108
Sockets ....................................................... 109
Wireless charging of the mobile phone
and connection with the exterior antenna ... 111
Installing/removing the floor mats .............. 113
Light and visibility .................................... 11 4
Exterior lighting ........................................... 114
Interior lighting ............................................ 119
Windshield wiper and windshield washer
system ........................................................ 12 0
Mirrors ........................................................ 122
Operating the sun visors ............................. 125
Infrared reflective windshield function ........ 125
2
Contents
Climate control ......................................... 127
Overview of climate control systems ..........127
Operating the climate control system ......... 128
Driving and parking ................................. 134
Driving ........................................................ 134
DYNAMIC SELECT switch ........................... 14 4
Automatic transmission .............................. 145
Refueling .................................................... 15 0
Parking .......................................................152
Driving and driving safety systems .............162
Vehicle towing instructions .........................221
Instrument Display and on-board
computer .................................................. 222
Instrument Display overview ...................... 222
Overview of the buttons on the steering
wheel ..........................................................223
Operating the on-board computer .............. 224
Setting the design ...................................... 225
Setting the additional value range .............. 225
Overview of displays on the multifunc‐
tion display .................................................226
Adjusting the instrument lighting ................227
Menus and submenus ................................ 227
Head-up Display ......................................... 234
Voice Control System .............................. 236
Notes on operating safety .......................... 236
Operation ................................................... 236
Using the Voice Control System effec‐
tively ........................................................... 238
Essential voice commands .........................238
Multimedia system .................................. 249
Overview and operation .............................. 249
System settings .......................................... 258
Fit & Healthy ............................................... 269
Navigation ................................................... 271
Telephone ...................................................296
Online and Internet functions ......................317
Media ......................................................... 323
Radio .......................................................... 336
Sound .........................................................343
Maintenance and care ............................. 346
ASSYST PLUS service interval display ........ 346
Engine compartment .................................. 347
Cleaning and care .......................................353
Breakdown assistance ............................ 362
Emergency ..................................................362
Flat tire ....................................................... 362
Battery (vehicle) ......................................... 368
Tow starting or towing away ........................ 374
Electrical fuses ........................................... 379
Wheels and tires ...................................... 383
Notes on noise or unusual handling char‐
acteristics ...................................................383
Notes on regularly inspecting wheels and
tires ............................................................ 383
Notes on snow chains ................................ 384
Tire pressure .............................................. 384
Loading the vehicle .................................... 392
Tire labeling ................................................ 396
Definition of terms for tires and loading ..... 401
Changing a wheel ....................................... 404
Contents
3
Technical data ........................................... 41 4
Notes on technical data .............................. 414
Vehicle electronics ...................................... 414
Vehicle identification plate, VIN and
engine number ............................................ 416
Operating fluids .......................................... 418
Vehicle data ................................................ 424
Display messages and warning/indi‐
cator lamps .............................................. 427
Display messages .......................................427
Warning and indicator lamps ...................... 478
Index ......................................................... 496
4
Contents
Left-hand-drive vehicles
6
At a glance – Cockpit
1
Steering wheel paddle shifters
→
147
2
Combination switch
→
115
3
DIRECT SELECT lever
→
145
4
Multimedia system display
→
249
5
Start/stop button
→
135
6
PASSENGER AIR BAG indicator lamp
→
45
7
Climate control systems
→
128
8
Glove box
→
100
9
Hazard warning lights
→
116
A
Stowage compartment
→
99
B
Control elements for the multimedia system
→
250
C
Control knob for volume and switches the sound
on/off
→
249
D
Switches the multimedia system on/off
→
249
E
Rear window roller sunblind
→
75
F
ECO start/stop function
→
141
G
Active Parking Assist
→
202
H
Sets the vehicle level
→
190
I
DYNAMIC SELECT switch
→
144
J
Control panel for the multimedia system
→
249
K
Control panel for the multimedia system (steer‐
ing wheel)
→
223
L
Adjusts the steering wheel
→
95
M
Control panel for the on-board computer
→
223
Operates cruise control
→
173
Operates Active Distance Assist DISTRONIC
→
176
N
Diagnostics connection
→
27
O
Opens the hood
→
347
P
Electric parking brake
→
159
Q
Light switch
→
114
R
Control panel for:
Active Steering Assist
→
182
Active Lane Keeping Assist
→
219
At a glance – Cockpit
7
Parking Assist PARKTRONIC
→
194 Head-up Display
→
235
8
At a glance – Cockpit
Instrument Display (standard)
10
At a glance – Warning and indicator lamps
1
Speedometer
→
222
2
÷ ESP
®
→
481
3
#! Turn signal light
→
115
4
Ð Power-assisted steering malfunctioning
→
489
5
Multifunction display
→
226
6
! ABS malfunction
→
481
7
; Check Engine
→
490
8
Tachometer
→
222
9
% This indicator lamp has no function
A
Electric parking brake applied (red)
→
481
F USA only
! Canada only
B
Brakes (red)
→
481
$ USA only
J Canada only
C
# Electrical malfunction
→
490
D
L Distance warning
→
488
E
? Coolant too hot/cold
→
490
F
Coolant temperature gauge
→
222
G
! Electric parking brake (yellow)
→
481
H
6 Restraint system
→
35
I
ü Seat belt not fastened
→
487
J
T Parking lamps
→
114
K
Fuel level indicator
8 Fuel reserve with fuel filler flap location
indicator
→
490,
490
L
K High beam
→
115
M
L Low beam
→
114
N
R Rear fog light
→
115
O
AIR BODY CONTROL malfunctioning
→
488
P
h Tire pressure monitor
→
494
Q
å ESP®OFF
→
481
At a glance – Warning and indicator lamps
11
Instrument Display in the Widescreen Cockpit
12
At a glance – Warning and indicator lamps
1
Speedometer
→
222
2
AIR BODY CONTROL malfunctioning
→
488
3
#! Turn signal light
→
115
4
Multifunction display
→
226
5
Tachometer
→
222
6
å ESP®OFF
→
481
÷ ESP
®
→
481
7
K High beam
→
115
L Low beam
→
114
T Parking lamps
→
114
8
? Coolant too hot/cold
→
490
9
Coolant temperature gauge
→
222
A
· Distance warning
→
488
B
Ð Power-assisted steering malfunctioning
→
489
C
# Electrical malfunction
→
490
D
Brakes (red)
→
481
$ USA only
J Canada only
E
ü Seat belt not fastened
→
487
F
Fuel level indicator
G
8 Fuel reserve with fuel filler flap location
indicator
→
490,
490
H
R Rear fog light
→
115
I
6 Restraint system
→
35
J
% This indicator lamp has no function
K
; Check Engine
→
490
L
Electric parking brake applied (red)
→
481
F USA only
! Canada only
M
h Tire pressure monitor
→
494
N
! ABS malfunction
→
481
O
! Electric parking brake (yellow)
→
481
At a glance – Warning and indicator lamps
13
14
At a glance – Overhead control panel
1
Sun visors
→
125
2
p Switches the left-hand reading lamp
on/off
→
119
3
S Switches automatic light control on/off
→
119
4
SOS emergency call system (Mercedes-Benz
emergency call system)
→
313
5
c Switches the front interior lighting on/off
→
119
6
u Switches the rear interior lighting on/off
→
119
7
p Switches the right-hand reading lamp
on/off
→
119
8
Service call button (Mercedes me connect)
→
313
9
Eyeglasses compartment
→
100
A
3 Opens/closes the sliding sunroof
→
80
B
Inside rearview mirror
→
123
At a glance – Overhead control panel
15
16
At a glance – Door control panel and seat adjustment
1
Adjusting the seats electrically
→
88
2
Switching the seat heating on/off
→
92
3
Switching the seat ventilation on/off
→
93
4
Adjusting the front passenger seat from the driv‐
er's seat
→
88
5
&%Locking/unlocking the vehicle
→
66
6
Opening/closing the trunk lid
→
69
7
Operating the outside mirrors
→
122
8
W Opening/closing the right side window
→
76
9
W Opening/closing the rear right side win‐
dow
→
76
A
Child safety lock for the rear side windows
→
59
B
W Opening/closing the rear left side window
→
76
C
W Opening/closing the left side window
→
76
D
Opening the door
→
66
E
Operating the memory function
→
97
F
Setting the seat fore-and-aft adjustment
→
86
G
Adjusting the seat cushion length
→
86
H
Adjusting the 4-way lumbar support
→
86
I
Seat adjustment using the multimedia system
→
91
J
Adjusting the head restraints
→
89
K
Adjusting the seat cushion inclination
→
86
L
Adjusting the seat height
→
86
M
Adjusting the seat backrest inclination
→
86
At a glance – Door control panel and seat adjustment
17
18
At a glance – Emergencies and breakdowns
1
QR code for accessing the rescue card
→
29
2
Safety vests
→
362
3
Buttons for the SOS emergency call system and
breakdown assistance
→
313
4
Checking and topping up operating fluids
→
418
5
Tow-starting and towing away
→
374
6
Flat tire
→
362
7
Starting assistance
→
372
8
Hazard warning lights
→
116
9
Fuel filler flap with instruction labels for tire
pressure, fuel type and QR code for accessing
the rescue card
→
150
A
Tow-starting and towing away
→
374
B
TIREFIT kit
→
364
At a glance – Emergencies and breakdowns
19
Calling up the Digital Operator's Manual
Multimedia system:
,
Vehicle.Õ Operator's Manual
#
Select a menu item.
In addition, you can also call up the Operator's
Manual within a main function (e.g. via Naviga-
tion Info).
The Digital Operator's Manual describes the
function and operation of:
R
The vehicle
R
The multimedia system
For safety reasons, the Digital Operator's Man‐
ual is deactivated while driving.
The Digital Operator's Manual contains the fol‐
lowing menu items:
R
Search: allows you to search precisely for
keywords.
R
Quick start: provides you with important
information so that you can start using your
vehicle immediately.
R
Tips: provides tips on how to use your vehicle
in certain situations.
R
Messages: provides you with further informa‐
tion about the messages in the instrument
cluster.
R
Bookmarks: provides you with a list of all the
bookmarks you have stored yourself.
1
Picture
2
Menu
3
Navigation window
Some sections of the Digital Operator's Manual,
such as warning notes, can be made visible by
highlighting and pressing them.
%
The Operator's Manual can also be found in
the Mercedes-Benz Guides app in all com‐
mon app stores.
20
Digital Operator's Manual
Protecting the environment
+
ENVIRONMENTAL NOTE Environmental
damage due to operating conditions and
personal driving style
The pollutant emission of your vehicle is
directly related to the way you operate your
vehicle.
You can help to protect the environment by
operating your vehicle in an environmentally
responsible manner. Please observe the fol‐
lowing recommendations on operating condi‐
tions and personal driving style.
Operating conditions:
#
Make sure that the tire pressure is cor‐
rect.
#
Do not carry any unnecessary weight
(e.g. roof luggage racks once you no
longer need them).
#
Adhere to the service intervals.
A regularly serviced vehicle will contrib‐
ute to environmental protection.
#
Always have maintenance work carried
out at a qualified specialist workshop.
Personal driving style:
#
Do not depress the accelerator pedal
when starting the engine.
#
Do not warm up the engine while the
vehicle is stationary.
#
Drive carefully and maintain a suitable
distance from the vehicle in front.
#
Avoid frequent, sudden acceleration
and braking.
#
Change gear in good time and use each
gear only up to Ô of its maximum
engine speed.
#
Switch off the engine in stationary traf‐
fic, e.g. by using the ECO start/stop
function.
#
Drive fuel-efficiently. Observe the ECO
display for a fuel-efficient driving style.
+
ENVIRONMENTAL NOTE Environmental
pollution caused by irresponsible dis‐
posal of the high-voltage battery
A high-voltage battery contains materials
which are harmful to the environment.
#
Dispose of defective high-voltage bat‐
teries at a qualified specialist work‐
shop.
Environmental issues and recommendations:
It is recommended that you re-use or recycle
materials instead of just disposing of them.
The relevant environmental guidelines and regu‐
lations serve to protect the environment and
must be strictly observed.
General notes
21
Genuine Mercedes-Benz parts
+
ENVIRONMENTAL NOTE Environmental
damage caused by not using recycled
reconditioned components
Daimler AG offers recycled reconditioned
components and parts with the same quality
as new parts. The same entitlement from the
Limited Warranty is valid as for new parts.
#
Use recycled reconditioned compo‐
nents and parts from Daimler AG.
*
NOTE Impairment of the operating effi‐
ciency of the restraint systems from
installing accessory parts or from repairs
or welding
Airbags and Emergency Tensioning Devices,
as well as control units and sensors for the
restraint systems, may be installed in the fol‐
lowing areas of your vehicle:
R
Doors
R
Door pillars
R
Door sills
R
Seats
R
Cockpit
R
Instrument cluster
R
Center console
R
Lateral roof frame
#
Do not install accessory parts such as
audio systems in these areas.
#
Do not carry out repairs or welding.
#
Have aftermarket installation of acces‐
sories carried out at a qualified special‐
ist workshop.
You could jeopardize the operating safety of your
vehicle if you use parts, tires and wheels as well
as accessories relevant to safety which have not
been approved by Mercedes-Benz. Safety-rele‐
vant systems, e.g. the brake system, may mal‐
function. Only use Mercedes-Benz Genuine Parts
or parts of equal quality. Only use tires, wheels
and accessories that have been specifically
approved for your vehicle model.
Mercedes-Benz Genuine Parts are subject to
strict quality control. Each part has been spe‐
cially developed, manufactured or selected for
Mercedes-Benz vehicles and fine-tuned for them.
Therefore, only Mercedes-Benz Genuine Parts
should be used.
More than 300,000 different Mercedes-Benz
Genuine Parts are available for Mercedes-Benz
models.
All authorized Mercedes-Benz Centers maintain
a supply of Mercedes-Benz Genuine Parts for
necessary service and repair work. In addition,
strategically located parts delivery centers pro‐
vide for quick and reliable parts service.
Always specify the vehicle identification number
(VIN) (→ page 416) when ordering MercedesBenz Genuine Parts.
Operator's Manual
This Operator's Manual describes all models and
all standard and optional equipment available for
your vehicle at the time of this Operator's Man‐
ual going to press. Country-specific differences
are possible. Note that your vehicle may not be
22
General notes
equipped with all features described. This is also
the case for systems and functions relevant to
safety. Therefore, the equipment on your vehicle
may differ from that in the descriptions and illus‐
trations.
The original purchase agreement for your vehicle
contains a list of all of the systems in your vehi‐
cle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Booklet
are important documents and should be kept in
the vehicle.
Service and vehicle operation
Vehicle operation outside the USA or Canada
When you are abroad with your vehicle, observe
the following points:
R
Service points or replacement parts may not
be available immediately.
R
Unleaded fuel may not be available for vehi‐
cles with a catalytic converter. Leaded fuel
may cause damage to the catalytic converter.
R
The fuel may have an extremely low octane
number. Unsuitable fuel can cause engine
damage.
Some Mercedes-Benz models are available in
Europe through our European Delivery Program.
For more information, please consult an author‐
ized Mercedes‑Benz service center, or write to
one of the following address:
In the USA:
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada:
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Maintenance
Your customer advisor confirms the service in
the service report.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro‐
gram offers technical help in the case of a
breakdown. Your calls to the toll-free Roadside
Assistance Hotline are answered by our agents
24 hours a day, 365 days a year.
1-800-FOR-MERCedes (1-800-367-6372) (USA)
1-800-387-0100 (Canada)
You can find further information in the
Mercedes-Benz Roadside Assistance Program
brochure (USA) or the "Roadside Assistance"
section in the maintenance and warranty infor‐
mation booklet (Canada). You will find both in
the vehicle document wallet.
Change of address or change of ownership
In the event of a change of address, please send
us the "Notification of address change" in the
General notes
23
Service and Guarantee booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) on the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or Cus‐
tomer Service (Canada) on 1-800-387-0100. We
can then reach you in a timely fashion, if neces‐
sary.
If you sell your Mercedes, please leave all litera‐
ture in the vehicle so that it is available to the
next owner. If you have purchased a used vehi‐
cle, please send us the "Notice of Purchase of
Used Car" in the Service and Guarantee booklet
or simply call the Mercedes-Benz Customer
Assistance Center (USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or Cus‐
tomer Service (Canada) at 1-800-387-0100.
Important notice for California retail buyers
and lessees of Mercedes-Benz automobiles
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a reasona‐
ble number of repair attempts Mercedes-Benz
USA, LLC and/or its authorized repair or service
facilities fail to fix one or more substantial
defects or malfunctions in the vehicle that are
covered by its express warranty.
During a period of 18 months from original deliv‐
ery of the vehicle or a kilometer reading of
18,000 miles (29,000 km), whichever occurs
first, vehicle repair is presumed for a retail buyer
or lessee if one or more of the following occurs:
(1) the serious defect or damage can result in
deadly or serious injury to the vehicle occu‐
pants while driving AND this defect has
already been repaired at least twice AND
Mercedes‑Benz, LLC has been informed in
writing of the necessity of a repair.
(2) the defect or damage, though less serious
than (1) above, has already been repaired at
least four times AND Mercedes‑Benz has
been informed in writing of the necessity of
a repair.
(3) the vehicle cannot be used for longer than
30 calendar days because of repair work
resulting from this or other serious defects
or damage.
Please send your written notice to:
Mercedes‑Benz USA, LLC
Customer Assistance Center
One Mercedes-Benz
Sandy Springs, GA 30328
Operating safety
&
WARNING Risk of accident due to mal‐
functions or system failures
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this could result in malfunctions
or system failures.
#
Always have the prescribed service/
maintenance work as well any required
repairs carried out at a qualified spe‐
cialist workshop.
24
General notes
&
WARNING Risk of accident or injury due
to incorrect modification of electronic
components and parts
Modification to electronic components, their
software or wiring could impair their function
and/or the function of other networked com‐
ponent parts. In particular, systems relevant
to safety could also be affected.
As a result, these may no longer function
properly and/or jeopardize the operating
safety of the vehicle.
#
Never tamper with the vehicle's wiring,
electronic components or software.
#
You should have all work on electrical
and electronic components carried out
at a qualified specialist workshop.
&
WARNING Risk of fire due to flammable
materials on hot parts of the exhaust
system
Flammable material such as leaves, grass or
twigs may ignite if they come into contact
with hot parts of the exhaust system.
#
When driving on unpaved roads or offroad, regularly check the vehicle under‐
side.
#
Remove trapped plants or other flam‐
mable material.
#
If there is damage, consult a qualified
specialist workshop immediately.
*
NOTE Damage to the vehicle
In the following situations, in particular, there
is a risk of damage to the vehicle:
R
The vehicle becomes grounded, e.g. on a
high curb or an unpaved road
R
The vehicle is driven too fast over an
obstacle, e.g. a curb, speed bump or pot‐
hole
R
A heavy object strikes the underbody or
chassis components
In situations such as this, the body, the
underbody, chassis components, wheels or
tires could be damaged without the damage
being visible. Components damaged in this
way can unexpectedly fail or, in the case of
an accident, may not absorb the loads that
arise as intended.
If the underbody paneling is damaged, flam‐
mable materials such as leaves, grass or
twigs can collect between the underbody and
the underbody paneling. These materials may
ignite if they come into contact with hot
parts on the exhaust system.
#
Have the vehicle checked and repaired
immediately at a qualified specialist
workshop.
or
#
If driving safety is impaired while con‐
tinuing your journey, pull over and stop
the vehicle immediately in accordance
with the traffic conditions, and contact
a qualified specialist workshop.
General notes
25
Vehicles with a 48 V on-board electrical sys‐
tem (EQ Boost technology)
&
DANGER Risk of fatal injury by touching
damaged high-voltage components
Vehicles with a 48 V on-board electrical sys‐
tem contain individual high-voltage compo‐
nents. These high-voltage components are
under high voltage.
If you modify component parts of these highvoltage components or touch damaged com‐
ponent parts, you may be electrocuted.
High voltage components may be damaged
in an accident, although the damage may not
be visible.
#
Never perform modifications to compo‐
nent parts of high-voltage components.
#
Never touch damaged component parts
of high-voltage components.
#
Never touch component parts of highvoltage components after an accident.
Vehicles with a 48 V on-board electrical system
contain high voltage components. These compo‐
nents are marked with a high voltage label:
All work on high voltage components must be
carried out at a qualified specialist workshop.
Declaration of conformity for wireless vehi‐
cle components
USA: "The wireless devices of this vehicle com‐
ply with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: 1) These
devices may not cause harmful interference, and
2) These devices must accept any interference
received, including interference that may cause
undesired operation. Changes or modifications
not expressly approved by the party responsible
for compliance could void the user's authority to
operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the fol‐
lowing two conditions: (1) These devices may
not cause interference, and (2) These devices
must accept any interference, including interfer‐
ence that may cause undesired operation of the
device."
USA: "Wireless charging system for mobile devi‐
ces (Model: D-WMI2015A): this device complies
with Part 18 of the FCC Rules."
The name and address of the responsible party
is:
Continental Automotive Systems US Inc.
2400 Executive Hills Drive
Auburn Hills, MI 48326-2980
United States of America
26
General notes
Diagnostics connection
The diagnostics connection is only intended for
the connection of diagnostic devices at a quali‐
fied specialist workshop.
&
WARNING Risk of accident due to con‐
necting devices to the diagnostics con‐
nection
If you connect equipment to a diagnostics
connection in the vehicle, it may affect the
operation of vehicle systems.
As a result, the operating safety of the vehi‐
cle could be affected.
#
Only connect equipment to a diagnos‐
tics connection in the vehicle which is
approved for your vehicle by MercedesBenz.
&
WARNING Risk of accident due to
objects in the driver's footwell
Objects in the driver's footwell may impede
pedal travel or block a depressed pedal.
This jeopardizes the operating and road
safety of the vehicle.
#
Stow all objects in the vehicle securely
so that they cannot get into the driver's
footwell.
#
Always install the floor mats securely
and as prescribed in order to ensure
that there is always sufficient room for
the pedals.
#
Do not use loose floor mats and do not
place floor mats on top of one another.
*
NOTE Battery discharging from using
devices connected to the diagnostics
connection
Using devices at the diagnostics connection
drains the battery.
#
Check the charge level of the battery.
#
If the charge level is low, charge the
battery, e.g. by driving a considerable
distance.
Connecting equipment to the diagnostics con‐
nection can lead to emissions monitoring infor‐
mation being reset, for example. This may lead
to the vehicle failing to meet the requirements of
the next emissions inspection during the main
inspection.
Qualified specialist workshop
An authorized Mercedes-Benz Center is a quali‐
fied specialist workshop. It has the necessary
special skills, tools and qualifications to cor‐
rectly carry out the work required on your vehi‐
cle. This particularly applies to safety-relevant
works.
For the following, always have your vehicle
checked at an authorized Mercedes-Benz Cen‐
ter:
R
safety-relevant works
R
service and maintenance work
R
repair work
R
modifications as well as installations and
conversions
R
work on electronic components
General notes
27
Mercedes‑Benz recommends a Mercedes‑Benz
service center.
Correct use of the vehicle
If you remove any warning stickers, you or others
could fail to recognize certain dangers. Leave
warning stickers in position.
When using the vehicle, observe the following
information:
R
the safety notes in this manual
R
technical data for the vehicle
R
traffic rules and regulations
R
laws and safety standards pertaining to
motor vehicles
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to contact
an authorized Mercedes-Benz Center immedi‐
ately to have the problem diagnosed and recti‐
fied. If the problem is not resolved to your satis‐
faction, please discuss the problem again with
an authorized Mercedes-Benz Center or, if nec‐
essary, contact us at one of the following
addresses.
In the USA:
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes-Benz
Sandy Springs, GA 30328
In Canada:
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Va nderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is published as required of
manufacturers under Title 49, Code of U.S. Fed‐
eral Regulations, Part 575 pursuant to the
"National Tr affic and Motor Vehicle Safety Act of
1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Mercedes-Benz
USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order
a recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or Mercedes-Benz
USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153) (inside the USA); go to
http://www.safercar.gov; or write to: Adminis‐
trator, NHTSA, 400 Seventh Street, SW., Wash‐
ington, DC 20590, USA.
Further information on vehicle safety can be
found at: http://www.safercar.gov
28
General notes
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