Mercedes CLA 45 AMG 2016, CLA 220 2016, CLA 200 2016, CLA 180 2016 User Manual

É1175848600_ËÍ
1175848600
CLA
Operator's Manual
Order no. 65155247 13 Part no. 1175848600 Edition B 2015
CLA Operator's Manual
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As at 09.05.2014
Welcome to the world of Mercedes-Benz
We urge you to read this Operator's Manual carefully and familiarize yourself with the vehicle before driving. For your own safety and a longer vehicle life, follow the instruc­tions and warning notices in this manual. Ignoring them could result in damage to the vehicle or personal injury to you or others.
Vehicle damage caused by failure to follow instructions is not covered by the Mercedes­Benz Limited Warranty.
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Operator's Manual
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1175848600
É1175848600_ËÍ
Contents
3
Index ....................................................... 4
Introduction ......................................... 20
At a glance ........................................... 29
Safety ................................................... 39
Opening and closing ........................... 73
Seats, steering wheel and mirrors .... 95
Lights and windshield wipers .......... 109
Climate control ................................. 123
Driving and parking .......................... 139
On-board computer and displays .... 199
Stowage and features ...................... 261
Maintenance and care ...................... 285
Roadside Assistance ........................ 299
Wheels and tires ............................... 317
Technical data ................................... 351
Index
4
1, 2, 3 ...
4ETS (Electronic Traction System)
see ETS/4ETS (Electronic Trac­tion System)
4MATIC
Display message ............................ 244
4MATIC (permanent four-wheel
drive) .................................................. 181
12 V socket
see Sockets
A
ABS (Anti-lock Braking System)
Display message ............................ 218
Function/notes ................................ 63
Important safety notes .................... 63
Warning lamp .................................250
Accident
Automatic measures after an acci-
dent ................................................. 56
Activating/deactivating cooling
with air dehumidification ................. 129
Active Parking Assist
Detecting parking spaces .............. 185
Display message ............................ 237
Exiting a parking space .................. 187
Function/notes .............................184
Important safety notes .................. 184
Parking .......................................... 186
ADAPTIVE BRAKE ................................. 70
Adaptive Brake Assist
Function/notes ................................ 66
Adaptive Highbeam Assist
Function/notes .............................114
Switching on/off ........................... 114
Additional speedometer ................... 212
Additives (engine oil) ........................ 356
Air bag
Occupant Classification System
(OCS) ............................................... 49
Air bags
Deployment ..................................... 54
Display message ............................ 228
Front air bag (driver, front
passenger) ....................................... 47
Important safety notes .................... 46
Introduction ..................................... 46
Knee bag .......................................... 48
PASSENGER AIR BAG OFF indica-
tor lamp ...........................................41
Side impact air bag .......................... 48
Window curtain air bag .................... 48
Air vents
Important safety notes .................. 136
Rear ............................................... 137
Setting the center air vents ........... 136
Setting the side air vents ............... 136
Air-conditioning system
see Climate control
Alarm
ATA (Anti-Theft Alarm system) ......... 71
Switching off (ATA) .......................... 71
Switching the function on/off
(ATA) ................................................ 71
AMG
Performance Seat .......................... 100
AMG menu (on-board computer) ..... 214
Animals in the vehicle ......................... 62
Ashtray ............................................... 270
Assistance display (on-board com-
puter) .................................................. 209
Assistance menu (on-board com-
puter) .................................................. 209
ASSYST PLUS
Displaying a service message ........ 291
Driving abroad ............................... 291
Hiding a service message .............. 291
Information about Service ............. 291
Resetting the service interval dis-
play ................................................ 291
Service message ............................ 290
Special service requirements ......... 291
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 71
Function ........................................... 71
Switching off the alarm .................... 71
ATTENTION ASSIST
Activating/deactivating ................. 210
Display message ............................ 235
Function/notes ............................. 192
Audio menu (on-board computer) .... 207
Audio system
see separate operating instructions
Index
5
Authorized Mercedes-Benz Center
see Qualified specialist workshop
AUTO lights
Display message ............................ 232
see Lights
Automatic car wash (care) ...............292
Automatic engine start (ECO start/
stop function) ....................................146
Automatic engine switch-off (ECO
start/stop function) .......................... 145
Automatic headlamp mode .............. 110
Automatic transmission
Accelerator pedal position ............. 152
Automatic drive program ...............154
Changing gear ............................... 152
DIRECT SELECT lever ..................... 148
Drive program display .................... 149
Driving tips .................................... 152
Emergency running mode .............. 158
Engaging drive position .................. 151
Engaging neutral ............................ 150
Engaging park position (AMG vehi-
cles) ............................................... 151
Engaging park position automati-
cally ............................................... 149
Engaging reverse gear ................... 150
Engaging the park position ............ 149
Holding the vehicle stationary on
uphill gradients .............................. 153
Kickdown ....................................... 153
Manual drive program .................... 155
Oil temperature (on-board com-
puter, AMG vehicles) ..................... 214
Overview ........................................ 148
Problem (malfunction) ................... 158
Program selector button ................ 153
Pulling away ................................... 144
Selector lever ................................ 151
Starting the engine ........................ 144
Steering wheel paddle shifters ...... 154
Transmission position dis-
play ........................................ 149, 151
Transmission positions .................. 152
Automatic transmission emer-
gency mode ....................................... 158
B
Backup lamp
Display message ............................ 231
BAS (Brake Assist System) ................. 64
Battery (SmartKey)
Checking .......................................... 77
Important safety notes .................... 77
Replacing ......................................... 78
Battery (vehicle)
Charging ........................................ 307
Display message ............................ 234
Important safety notes .................. 305
Jump starting ................................. 309
Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 211
Display message ............................ 236
Notes/function .............................. 194
Brake fluid
Display message ............................ 224
Notes ............................................. 357
Brake force distribution
see EBD (electronic brake force distribution)
Brake lamps
Changing bulbs .............................. 119
Display message ............................ 230
Brakes
ABS .................................................. 63
Adaptive Brake Assist ...................... 66
BAS .................................................. 64
Brake fluid (notes) ......................... 357
Display message ............................ 218
EBD .................................................. 70
Hill start assist ............................... 145
HOLD function ............................... 178
Important safety notes .................. 165
Maintenance .................................. 166
Parking brake ................................ 162
Riding tips ...................................... 165
Warning lamp ................................. 249
Breakdown
see Flat tire
Brightness control (instrument
cluster lighting) ................................... 31
Buttons on the steering wheel ......... 201
Index
6
C
California
Important notice for retail cus-
tomers and lessees .......................... 22
Calling up a malfunction
see Display messages
Care
Car wash ........................................ 292
Carpets .......................................... 298
Display ...........................................296
Exhaust pipe .................................. 296
Exterior lights ................................ 295
Gear or selector lever .................... 297
Interior ...........................................296
Matte finish ................................... 294
Notes ............................................. 291
Paint .............................................. 293
Plastic trim ....................................297
Power washer ................................ 293
Rear view camera .......................... 296
Roof lining ...................................... 298
Seat belt ........................................ 298
Seat cover ..................................... 297
Sensors ......................................... 295
Steering wheel ............................... 297
Trim pieces ....................................297
Washing by hand ........................... 292
Wheels ...........................................294
Windows ........................................ 294
Wiper blades .................................. 295
Wooden trim .................................. 297
Cargo compartment enlargement ... 265
Cargo tie down rings ......................... 266
CD player/CD changer (on-board
computer) .......................................... 207
Center console
Lower section .................................. 35
Upper section .................................. 34
Central locking
Automatic locking (on-board com-
puter) ............................................. 212
Locking/unlocking (SmartKey) ........74
Changing bulbs
Brake lamps ...................................119
Cornering light function ................. 119
High-beam headlamps ................... 118
Low-beam headlamps .................... 118
Rear fog lamp ................................ 119
Turn signals (front) ......................... 119
Turn signals (rear) .......................... 119
Child
Restraint system .............................. 57
Child seat
Forward-facing restraint system ...... 61
LATCH-type (ISOFIX) child seat
anchors ............................................ 58
On the front-passenger seat ............ 60
Rearward-facing restraint system .... 61
Top Tether ....................................... 59
Child-proof locks
Important safety notes .................... 61
Rear doors ....................................... 62
Children
Special seat belt retractor ...............57
Cigarette lighter ................................ 270
Cleaning
Mirror turn signal ...........................295
Climate control
Air-conditioning system ................. 125
Automatic climate control (dual-
zone) .............................................. 127
Controlling automatically ...............131
Cooling with air dehumidification .. 129
Defrosting the windows ................. 134
Defrosting the windshield .............. 133
General notes ................................ 124
Indicator lamp ................................ 131
Information about using auto-
matic climate control ..................... 128
Maximum cooling .......................... 133
Notes on using the air-condition-
ing system ..................................... 126
Overview of systems ......................124
Problem with the rear window
defroster ........................................ 135
Problems with cooling with air
dehumidification ............................ 131
Refrigerant ..................................... 358
Refrigerant filling capacity ............. 359
Setting the air distribution ............. 132
Setting the air vents ......................136
Setting the airflow ......................... 132
Setting the temperature ................ 131
Switching air-recirculation mode
on/off ............................................ 135
Index
7
Switching on/off ........................... 129
Switching residual heat on/off ...... 135
Switching the rear window
defroster on/off ............................ 134
Switching the ZONE function on/
off .................................................. 132
Cockpit
Overview .......................................... 30
COLLISION PREVENTION ASSIST PLUS
Activating/deactivating ................. 210
Display message ............................ 224
Operation/notes .............................. 64
COMAND display
Cleaning ......................................... 296
Combination switch .......................... 112
Compass
Calibrating ..................................... 283
Calling up ....................................... 283
Magnetic field zone maps .............. 284
Setting ........................................... 283
Consumption statistics (on-board
computer) .......................................... 204
Convenience closing feature .............. 88
Convenience opening feature ............ 87
Coolant (engine)
Checking the level ......................... 289
Display message ............................ 233
Filling capacity ............................... 358
Important safety notes .................. 357
Temperature (on-board computer,
AMG vehicles) ................................ 214
Temperature gauge ........................ 200
Warning lamp ................................. 256
Cooling
see Climate control
Copyright ............................................. 27
Cornering light function
Changing bulbs .............................. 119
Display message ............................ 229
Function/notes ............................. 113
Crash-responsive emergency light-
ing ....................................................... 116
Cruise control
Activation conditions ..................... 170
Cruise control lever ....................... 170
Deactivating ................................... 171
Display message ............................ 238
Driving system ............................... 169
Function/notes ............................. 169
Important safety notes .................. 169
Setting a speed .............................. 170
Storing and maintaining current
speed ............................................. 170
Cup holder
Center console .............................. 268
Important safety notes .................. 268
Rear compartment ......................... 269
Customer Assistance Center
(CAC) ..................................................... 25
Customer Relations Department ....... 25
D
Data
see Technical data
Daytime running lamps
Display message ............................ 232
Function/notes ............................. 110
Switching on/off (on-board com-
puter) ............................................. 212
Declarations of conformity ................. 24
Diagnostics connection ...................... 24
Digital speedometer ......................... 205
DIRECT SELECT lever
Automatic transmission ................. 148
Display messages
ASSYST PLUS ................................ 290
Calling up (on-board computer) ..... 217
Driving systems ............................. 235
Engine ............................................ 233
General notes ................................ 217
Hiding (on-board computer) ........... 217
Lights ............................................. 229
Safety systems .............................. 218
SmartKey ....................................... 246
Tires ............................................... 239
Vehicle ........................................... 242
Distance recorder ............................. 203
Distance warning (warning lamp) .... 258
Distance warning function
Function/notes ................................ 64
Warning lamp ................................. 258
DISTRONIC PLUS
Activation conditions ..................... 173
Index
8
Cruise control lever .......................173
Deactivating ................................... 176
Display message ............................ 237
Displays in the multifunction dis-
play ................................................ 176
Driving tips ....................................177
Function/notes .............................171
Important safety notes .................. 171
Setting the specified minimum
distance ......................................... 175
Doors
Automatic locking (on-board com-
puter) ............................................. 212
Automatic locking (switch) ...............82
Central locking/unlocking
(SmartKey) .......................................74
Control panel ...................................36
Display message ............................ 244
Emergency locking ........................... 83
Emergency unlocking ....................... 83
Important safety notes .................... 81
Opening (from inside) ...................... 81
Drinking and driving ......................... 164
Drive program
Automatic ...................................... 154
Display ........................................... 151
Display (DIRECT SELECT lever) ...... 149
Manual ........................................... 155
SETUP (on-board computer) .......... 214
Driver's door
see Doors
Driving abroad
Mercedes-Benz Service ................. 291
Driving on flooded roads .................. 168
Driving safety systems
ABS (Anti-lock Braking System) ....... 63
ADAPTIVE BRAKE ............................. 70
Adaptive Brake Assist ...................... 66
BAS (Brake Assist System) .............. 64
COLLISION PREVENTION ASSIST
PLUS ................................................ 64
Distance warning function ............... 64
EBD (electronic brake force distri-
bution) ............................................. 70
ESP®(Electronic Stability Pro-
gram) ............................................... 67
ETS/4ETS (Electronic Traction
System) ........................................... 67
Important safety information ........... 63
Overview .......................................... 63
STEER CONTROL ............................. 70
Driving systems
Active Parking Assist ..................... 184
ATTENTION ASSIST ........................ 192
Blind Spot Assist ............................ 194
Cruise control ................................ 169
Display message ............................ 235
DISTRONIC PLUS ........................... 171
HOLD function ............................... 178
Lane Keeping Assist ...................... 196
Lane Tracking package .................. 194
PARKTRONIC ................................. 181
RACE START (AMG vehicles) .......... 180
Rear view camera .......................... 189
Driving tips
Automatic transmission ................. 152
Brakes ........................................... 165
Break-in period .............................. 140
Checking brake lining thickness .... 167
DISTRONIC PLUS ........................... 177
Downhill gradient ........................... 166
Drinking and driving ....................... 164
Driving in winter ............................. 168
Driving on flooded roads ................ 168
Driving on wet roads ...................... 168
Exhaust check ............................... 164
Fuel ................................................ 164
General .......................................... 163
Hydroplaning ................................. 168
Icy road surfaces ........................... 168
Limited braking efficiency on sal-
ted roads ....................................... 166
Snow chains .................................. 321
The first 1000 miles (1500 km) ..... 140
Wet road surface ........................... 166
DVD video
Operating (on-board computer) ..... 207
E
EBD (electronic brake force distri­bution)
Display message ............................ 220
Function/notes ................................ 70
ECO display
Function/notes ............................. 165
Index
9
On-board computer ....................... 204
ECO start/stop function
Automatic engine start .................. 146
Automatic engine switch-off ..........145
Deactivating/activating ................. 146
General information ....................... 145
Important safety notes .................. 145
Introduction ................................... 145
Emergency
Automatic measures after an acci-
dent ................................................. 56
Emergency release
Driver's door ....................................83
Trunk ............................................... 85
Vehicle ............................................. 83
Emergency Tensioning Devices
Activation ......................................... 54
Emissions control
Service and warranty information ....21
Engine
Check Engine warning lamp ...........256
Display message ............................ 233
ECO start/stop function ................ 145
Engine number ............................... 353
Irregular running ............................ 147
Jump-starting ................................. 309
Starting problems .......................... 147
Starting the engine with the
SmartKey ....................................... 144
Starting with the Start/Stop but-
ton ................................................. 144
Switching off .................................. 161
Tow-starting (vehicle) ..................... 314
Engine electronics
Problem (malfunction) ................... 147
Engine oil
Adding ...........................................288
Additives ........................................ 356
Checking the oil level ..................... 287
Checking the oil level using the
dipstick .......................................... 288
Display message ............................ 234
Filling capacity ............................... 356
Notes about oil grades ................... 356
Notes on oil level/consumption .... 287
Temperature (on-board computer,
AMG vehicles) ................................ 214
Viscosity ........................................ 356
ESP®(Electronic Stability Pro­gram)
Activating/deactivating (except
AMG vehicles) .................................. 68
Activating/deactivating (on­board computer, except AMG
vehicles) ........................................ 210
AMG menu (on-board computer) ... 214
Characteristics ................................. 67
Deactivating/activating (button
in AMG vehicles) .............................. 68
Display message ............................ 218
ETS/4ETS ........................................ 67
Function/notes ................................ 67
General notes .................................. 67
Important safety information ........... 67
Trailer stabilization ........................... 70
Warning lamp ................................. 252
ETS/4ETS (Electronic Traction Sys-
tem) ...................................................... 67
Exhaust
see Exhaust pipe
Exhaust check ................................... 164
Exhaust pipe
Cleaning ......................................... 296
Exterior lighting
Cleaning ......................................... 295
see Lights
Exterior mirrors
Adjusting ....................................... 103
Dipping (automatic) ....................... 104
Folding in when locking (on-board
computer) ...................................... 213
Folding in/out (automatically) ....... 104
Folding in/out (electrically) ........... 103
Out of position (troubleshooting) ... 104
Setting ........................................... 104
Storing settings (memory func-
tion) ............................................... 106
Storing the parking position .......... 105
Eyeglasses compartment ................. 263
F
Filler cap
see Fuel filler flap
Flat tire
MOExtended tires .......................... 301
10
Index
Preparing the vehicle ..................... 300
TIREFIT kit ...................................... 302
Floormats ...........................................284
Fog lamps
Switching on/off ........................... 111
Front fog lamps
Display message ............................ 231
Switching on/off ........................... 111
Fuel
Additives ........................................ 355
Consumption information .............. 355
Consumption statistics .................. 204
Displaying the current consump-
tion ................................................ 204
Displaying the range ......................204
Driving tips ....................................164
E10 ................................................ 354
Fuel gauge ....................................... 31
Grade (gasoline) ............................ 354
Important safety notes .................. 354
Notes for AMG vehicles ................. 355
Problem (malfunction) ................... 160
Refueling ........................................ 158
Tank content/reserve fuel ............. 354
Fuel filler flap
Opening ......................................... 159
Fuel level
Calling up the range (on-board
computer) ...................................... 204
Fuel tank
Capacity ........................................ 354
Problem (malfunction) ................... 160
Fuses
Allocation chart .............................316
Before changing .............................315
Fuse box in the engine compart-
ment .............................................. 315
Fuse box in the front-passenger
footwell .......................................... 316
Important safety notes .................. 314
G
Garage door opener
Clearing the memory ..................... 282
General notes ................................ 279
Important safety notes .................. 280
Opening/closing the garage door .. 282
Programming (button in the rear-
view mirror) ................................... 280
Synchronizing the rolling code ....... 281
Gasoline ............................................. 354
Gear indicator (on-board com-
puter, AMG vehicles) ......................... 214
Genuine parts ...................................... 20
Glove box ...........................................263
H
Hazard warning lamps
Display message ............................ 245
Switching on/off ........................... 113
Head restraints
Adjusting ......................................... 98
Adjusting (manually) ........................ 99
Adjusting (rear) ................................ 99
Headlamps
Fogging up ..................................... 115
see Automatic headlamp mode
Heating
see Climate control
High beam flasher .............................113
High-beam headlamps
Adaptive Highbeam Assist ............. 114
Changing bulbs .............................. 118
Display message ............................ 230
Switching on/off ........................... 112
Hill start assist .................................. 145
HOLD function
Activating ....................................... 179
Deactivating ................................... 179
Display message ............................ 235
Function/notes .............................178
Hood
Closing ...........................................287
Display message ............................ 244
Important safety notes .................. 286
Opening ......................................... 286
Horn ...................................................... 30
Hydroplaning ..................................... 168
I
Ignition lock
see Key positions
Immobilizer .......................................... 71
Index
11
Indicator and warning lamps
COLLISION PREVENTION ASSIST
PLUS .............................................. 258
Indicator lamps
see Warning and indicator lamps
Instrument cluster
Overview .......................................... 31
Settings .........................................211
Warning and indicator lamps ........... 32
Instrument cluster lighting .............. 200
Interior lighting
Control ...........................................116
Emergency lighting ........................ 116
Overview ........................................ 115
Reading lamp ................................. 115
J
Jack
Storage location ............................ 300
Using ............................................. 342
Jump starting (engine) ......................309
K
Key positions
Start/Stop button .......................... 141
KEYLESS-GO
Convenience closing feature ............ 88
Deactivation ..................................... 75
Locking ............................................ 75
Unlocking ......................................... 75
Kickdown
Driving tips ....................................153
Manual drive program .................... 157
Knee bag .............................................. 48
L
Lamps
see Warning and indicator lamps
Lane Keeping Assist
Activating/deactivating (on-
board computer) ............................ 211
Display message ............................ 236
Function/information .................... 196
Lane Tracking package ..................... 194
Lap time (RACETIMER) ...................... 214
LATCH-type (ISOFIX) child seat
anchors ................................................ 58
License plate lamp (display mes-
sage) ................................................... 231
Light function, active
Display message ............................ 232
Light sensor (display message) ....... 232
Lights
Adaptive Highbeam Assist ............. 114
Automatic headlamp mode ............ 110
Cornering light function ................. 113
Fog lamps ...................................... 111
Fogged up headlamps .................... 115
Hazard warning lamps ................... 113
High beam flasher .......................... 113
High-beam headlamps ................... 112
Light switch ................................... 110
Low-beam headlamps .................... 111
Parking lamps ................................ 112
Rear fog lamp ................................ 111
Setting exterior lighting ................. 110
Standing lamps .............................. 112
Switching the daytime running lamps on/off (on-board com-
puter) ............................................. 212
Turn signals ................................... 112
LIM indicator lamp
DISTRONIC PLUS ........................... 173
Loading guidelines ............................ 262
Locking
see Central locking
Locking (doors)
Automatic ........................................ 82
Emergency locking ........................... 83
From inside (central locking but-
ton) .................................................. 82
Locking centrally
see Central locking
Locking verification signal (on-
board computer) ............................... 213
Low-beam headlamps
Changing bulbs .............................. 118
Display message ............................ 229
Switching on/off ........................... 111
Lumbar support
Adjusting the 4-way lumbar sup-
port ................................................ 100
12
Index
M
M+S tires ............................................ 320
Malfunction message
see Display messages
Matte finish (cleaning instruc-
tions) .................................................. 294
mbrace
Call priority ....................................275
Display message ............................ 224
Downloading destinations
(COMAND) ..................................... 276
Downloading routes ....................... 279
Emergency call .............................. 273
General notes ................................ 272
Geo fencing ................................... 279
Locating a stolen vehicle ...............278
MB info call button ........................ 275
Remote fault diagnosis .................. 278
Remote vehicle locking .................. 277
Roadside Assistance button .......... 274
Search & Send ............................... 276
Self-test ......................................... 272
Speed alert ....................................279
System .......................................... 272
Triggering the vehicle alarm ........... 279
Vehicle remote unlocking .............. 277
Mechanical key
Function/notes ................................ 76
Inserting .......................................... 77
Locking vehicle ................................ 83
Removing ......................................... 77
Unlocking the driver's door .............. 83
Memory card (audio) ......................... 207
Memory function ............................... 106
Message memory (on-board com-
puter) ..................................................217
Messages
see Display messages
Mirror turn signal
Cleaning ......................................... 295
Mirrors
see Exterior mirrors see Rear-view mirror see Vanity mirror (in the sun visor)
Mobile phone
Menu (on-board computer) ............ 208
Modifying the programming
(SmartKey) ...........................................76
MOExtended tires .............................. 301
Mounting wheels
Lowering the vehicle ...................... 345
Mounting a new wheel ................... 344
Preparing the vehicle .....................341
Raising the vehicle ......................... 342
Removing a wheel .......................... 344
Securing the vehicle against roll-
ing away ........................................ 342
MP3
Operation ....................................... 207
Multifunction display
Function/notes .............................203
Permanent display ......................... 212
Multifunction steering wheel
Operating the on-board computer .. 201
Overview .......................................... 33
N
Navigation
Menu (on-board computer) ............ 205
Notes on breaking-in a new vehi-
cle ....................................................... 140
O
Occupant Classification System (OCS)
Conditions ....................................... 49
Faults ............................................... 53
Operation ......................................... 49
System self-test ............................... 51
Occupant safety
Automatic measures after an acci-
dent ................................................. 56
Children in the vehicle ..................... 56
Important safety notes .................... 41
Introduction to the restraint sys-
tem ..................................................40
Occupant Classification System
(OCS) ............................................... 49
PASSENGER AIR BAG indicator
lamps ............................................... 41
Pets in the vehicle ........................... 62
Restraint system warning lamp ........ 41
Index
13
Seat belt .......................................... 42
OCS
Conditions ....................................... 49
Faults ............................................... 53
Operation ......................................... 49
System self-test ............................... 51
Odometer ........................................... 203
On-board computer
AMG menu ..................................... 214
Assistance graphic menu ............... 209
Assistance menu ........................... 209
Audio menu ................................... 207
Convenience submenu .................. 213
Display messages .......................... 217
Displaying a service message ........ 291
DISTRONIC PLUS ........................... 176
Factory settings ............................. 213
Important safety notes .................. 200
Instrument cluster submenu .......... 211
Lighting submenu .......................... 212
Menu overview .............................. 203
Message memory .......................... 217
Navigation menu ............................ 205
Operation ....................................... 201
RACETIMER ................................... 214
Service menu ................................. 211
Settings menu ............................... 211
Standard display ............................ 203
Telephone menu ............................ 208
Trip menu ...................................... 203
Vehicle submenu ........................... 212
Video DVD operation ..................... 207
Opening and closing the side trim
panels ................................................. 119
Operating safety
Declaration of conformity ................ 24
Important safety notes .................... 23
Operating system
see On-board computer
Operator's Manual
Vehicle equipment ........................... 21
Outside temperature display ........... 201
Overhead control panel ...................... 37
Override feature
Rear side windows ........................... 62
P
Paint code number ............................ 352
Paintwork (cleaning instructions) ... 293
Panic alarm .......................................... 40
Panorama roof with power tilt/ sliding panel
Important safety notes .................... 90
Operating ......................................... 91
Problem (malfunction) ..................... 94
Parking
Important safety notes .................. 160
Parking brake ................................ 162
Position of exterior mirror, front-
passenger side ............................... 105
Rear view camera .......................... 189
see Active Parking Assist see PARKTRONIC
Parking aid
Active Parking Assist ..................... 184
see Exterior mirrors see PARKTRONIC
Parking brake
Display message ............................ 221
Electric parking brake .................... 162
Warning lamp ................................. 255
Parking lamps
Switching on/off ........................... 112
PARKTRONIC
Deactivating/activating ................. 183
Driving system ............................... 181
Function/notes ............................. 181
Important safety notes .................. 181
Problem (malfunction) ................... 184
Range of the sensors ..................... 181
Warning display ............................. 182
PASSENGER AIR BAG
Display message ............................ 228
PASSENGER AIR BAG OFF
Indicator lamp .................................. 41
PASSENGER AIRBAG
Problems (malfunction) .................. 228
Pets in the vehicle ............................... 62
Plastic trim (cleaning instruc-
tions) .................................................. 297
Power washers .................................. 293
Power windows
see Side windows
14
Index
Program selector button .................. 153
Protection against theft
ATA (Anti-Theft Alarm system) ......... 71
Immobilizer ...................................... 71
Protection of the environment
General notes ..................................20
Pulling away
Automatic transmission ................. 144
Hill start assist ...............................145
Q
QR code
Mercedes-Benz Guide App ................. 1
Rescue card ..................................... 26
Qualified specialist workshop ........... 24
R
RACE START
Important safety notes .................. 180
RACE START (AMG vehicles) ............. 180
RACETIMER (on-board computer) .... 214
Radio
Selecting a station ......................... 207
see separate operating instructions
Radio-wave reception/transmis­sion in the vehicle
Declaration of conformity ................ 24
Rain closing feature (panorama
roof with power tilt/sliding panel) .... 92
Reading lamp ..................................... 115
Rear compartment
Setting the air vents ......................137
Rear fog lamp
Changing bulbs .............................. 119
Display message ............................ 231
Switching on/off ........................... 111
Rear lamps
see Lights
Rear seats
Folding the backrest forwards/
back ............................................... 266
Rear view camera
Cleaning instructions ..................... 296
Displays in the Audio display ......... 189
Displays in the COMAND display ... 189
Function/notes ............................. 189
Switching on/off ........................... 189
Rear window defroster
Problem (malfunction) ................... 135
Switching on/off ........................... 134
Rear-view mirror
Anti-glare (manual) ........................ 103
Dipping (automatic) ....................... 104
Recuperation display ........................ 204
Refrigerant (air-conditioning sys­tem)
Important safety notes .................. 358
Refueling
Fuel gauge ....................................... 31
Important safety notes .................. 158
Notes for AMG vehicles ................. 355
Refueling process .......................... 159
see Fuel
Remote control
Garage door opener ....................... 279
Programming (garage door
opener) .......................................... 280
Replacing bulbs
Important safety notes .................. 116
Overview of bulb types .................. 117
Removing/replacing the cover
(front wheel arch) .......................... 118
Reporting safety defects .................... 25
Rescue card ......................................... 26
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 234
Warning lamp ................................. 256
see Fuel
Residual heat (climate control) ........ 135
Restraint system
Display message ............................ 225
Introduction ..................................... 40
Warning lamp ................................. 255
Warning lamp (function) ................... 41
Reverse gear (selector lever) ........... 151
Reversing feature
Panorama sliding sunroof ................ 91
Roller sunblind ................................. 92
Side windows ................................... 86
Roadside Assistance (breakdown) .... 22
Index
15
Roller sunblind
Opening/closing .............................. 93
Panorama roof with power tilt/
sliding panel ..................................... 92
Roof carrier ........................................ 267
Roof lining and carpets (cleaning
guidelines) ......................................... 298
Roof load (maximum) ........................ 359
S
Safety
Children in the vehicle ..................... 56
Seat
Adjusting (Performance Seat) ........ 100
Seat belts
Adjusting the height ......................... 44
Cleaning ......................................... 298
Correct usage .................................. 44
Fastening ......................................... 44
Important safety guidelines ............. 42
Introduction ..................................... 42
Releasing ......................................... 45
Warning lamp ................................. 247
Warning lamp (function) ................... 45
Seats
Adjusting (electrically) ..................... 98
Adjusting (manually) ........................ 98
Adjusting the 4-way lumbar sup-
port ................................................ 100
Adjusting the head restraint ............ 98
Cleaning the cover ......................... 297
Correct driver's seat position ........... 96
Folding the backrest (rear com-
partment) forwards/back .............. 266
Important safety notes .................... 97
Seat heating problem .................... 102
Storing settings (memory func-
tion) ............................................... 106
Switching seat heating on/off ....... 100
Securing cargo .................................. 266
Selector lever
Cleaning ......................................... 297
Sensors (cleaning instructions) ....... 295
Service menu (on-board com-
puter) .................................................. 211
Service message
see ASSYST PLUS
Service products
Brake fluid ..................................... 357
Coolant (engine) ............................ 357
Engine oil ....................................... 356
Fuel ................................................ 353
Important safety notes .................. 353
Refrigerant (air-conditioning sys-
tem) ............................................... 358
Washer fluid ................................... 358
Setting the air distribution ............... 132
Setting the airflow ............................ 132
Settings
Factory (on-board computer) ......... 213
On-board computer ....................... 211
SETUP (on-board computer) ............. 214
Side impact air bag ............................. 48
Side marker lamp (display mes-
sage) ................................................... 231
Side windows
Cleaning ......................................... 294
Convenience closing feature ............ 88
Convenience opening feature .......... 87
Important safety information ........... 86
Opening/closing .............................. 87
Problem (malfunction) ..................... 90
Resetting ......................................... 89
Reversing feature ............................. 86
Sliding sunroof
see Panorama roof with power tilt/sliding panel
SmartKey
Changing the battery ....................... 78
Changing the programming ............. 76
Checking the battery ....................... 77
Convenience closing feature ............ 88
Convenience opening feature .......... 87
Display message ............................ 246
Door central locking/unlocking ....... 74
Important safety notes .................... 74
KEYLESS-GO start function .............. 76
Loss ................................................. 79
Mechanical key ................................ 76
Positions (ignition lock) ................. 141
Problem (malfunction) ..................... 79
Starting the engine ........................ 144
SmartKey positions (ignition lock) .. 141
Snow chains ...................................... 321
16
Index
Sockets
Center console .............................. 271
General notes ................................ 271
Rear compartment .........................271
Trunk ............................................. 271
Special seat belt retractor .................. 57
Specialist workshop ............................ 24
Speed, controlling
see Cruise control
Speedometer
Activating/deactivating the addi-
tional speedometer ........................ 212
Digital ............................................ 205
In the Instrument cluster ................. 31
Segments ...................................... 201
Selecting the unit of measure-
ment .............................................. 211
SPORT handling mode
Activating/deactivating (AMG
vehicles) .......................................... 68
Warning lamp ................................. 253
Standing lamps
Display message ............................ 231
Switching on/off ........................... 112
Start/Stop button
Removing ....................................... 143
Starting the engine ........................ 144
Start/stop function
see ECO start/stop function
Starting (engine) ................................ 143
STEER CONTROL .................................. 70
Steering (display message) .............. 245
Steering assistant STEER CON­TROL
see STEER CONTROL
Steering wheel
Adjusting (manually) ...................... 102
Button overview ............................... 33
Buttons (on-board computer) ......... 201
Cleaning ......................................... 297
Important safety notes .................. 102
Paddle shifters ............................... 154
Steering wheel paddle shifters ........ 154
Stopwatch (RACETIMER) ................... 214
Stowage compartments
Armrest (front) ............................... 264
Armrest (under) ............................. 264
Center console .............................. 263
Center console (rear) ..................... 264
Cup holders ................................... 268
Eyeglasses compartment ............... 263
Glove box ....................................... 263
Important safety information ......... 263
Map pockets .................................. 265
Stowage net ................................... 265
Under driver's seat/front-
passenger seat .............................. 264
Stowage net ....................................... 265
Stowage well beneath the trunk
floor .................................................... 267
Summer tires ..................................... 320
Sun visor ............................................ 269
Switching air-recirculation mode
on/off ................................................. 135
T
Tachometer ........................................ 201
Tail lamps
Display message ............................ 230
see Lights
Tank content
Fuel gauge ....................................... 31
Technical data
Capacities ...................................... 353
Information .................................... 352
Tires/wheels ................................. 345
Vehicle data ................................... 359
Telephone
Accepting a call (multifunction
steering wheel) .............................. 208
Display message ............................ 245
Introduction ................................... 208
Menu (on-board computer) ............ 208
Number from the phone book ........ 208
Redialing ........................................ 209
Rejecting/ending a call ................. 208
Temperature
Coolant .......................................... 200
Coolant (on-board computer,
AMG vehicles) ................................ 214
Engine oil (on-board computer,
AMG vehicles) ................................ 214
Outside temperature ...................... 201
Setting (climate control) ................ 131
Index
17
Transmission oil (on-board com-
puter, AMG vehicles) ..................... 214
Through-loading feature ...................265
Timing (RACETIMER) ......................... 214
Tire pressure
Calling up (on-board computer) ..... 326
Checking manually ........................ 325
Display message ............................ 239
Important safety notes .................. 326
Maximum ....................................... 324
Not reached (TIREFIT) .................... 304
Notes ............................................. 323
Reached (TIREFIT) .......................... 304
Recommended ............................... 322
Tire pressure loss warning system
General notes ................................ 325
Important safety notes .................. 325
Restarting ...................................... 326
Tire pressure monitor
Checking the tire pressure elec-
tronically ........................................ 328
Function/notes .............................326
General notes ................................ 326
Important safety notes .................. 326
Radio type approval for the tire
pressure monitor ........................... 329
Restarting ...................................... 328
Warning lamp ................................. 259
Warning message .......................... 328
TIREFIT kit .......................................... 302
Tires
Aspect ratio (definition) ................. 340
Average weight of the vehicle
occupants (definition) .................... 339
Bar (definition) ............................... 338
Changing a wheel .......................... 341
Characteristics .............................. 338
Checking ........................................ 319
Curb weight (definition) ................. 340
Definition of terms ......................... 338
Direction of rotation ...................... 341
Display message ............................ 239
Distribution of the vehicle occu-
pants (definition) ............................ 341
DOT (Department of Transporta-
tion) (definition) ............................. 339
DOT, Tire Identification Number
(TIN) ............................................... 338
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 339
General notes ................................ 345
GVW (Gross Vehicle Weight) (def-
inition) ........................................... 339
GVWR (Gross Vehicle Weight Rat-
ing) (definition) .............................. 339
Important safety notes .................. 318
Increased vehicle weight due to
optional equipment (definition) ...... 339
Information on driving .................... 318
Kilopascal (kPa) (definition) ........... 339
Labeling (overview) ........................ 335
Load bearing index (definition) ...... 340
Load index ..................................... 337
Load index (definition) ................... 339
M+S tires ....................................... 320
Maximum load on a tire (defini-
tion) ............................................... 340
Maximum loaded vehicle weight
(definition) ..................................... 339
Maximum permissible tire pres-
sure (definition) ............................. 340
Maximum tire load ......................... 337
Maximum tire load (definition) ....... 340
MOExtended tires .......................... 320
Optional equipment weight (defi-
nition) ............................................ 340
PSI (pounds per square inch) (def-
inition) ........................................... 340
Replacing ....................................... 341
Service life ..................................... 320
Sidewall (definition) ....................... 340
Speed rating (definition) ................ 339
Storing ........................................... 341
Structure and characteristics
(definition) ..................................... 338
Summer tires ................................. 320
Temperature .................................. 334
TIN (Tire Identification Number)
(definition) ..................................... 340
Tire bead (definition) ...................... 340
Tire pressure (definition) ................ 340
Tire pressures (recommended) ...... 339
Tire size (data) ............................... 345
Tire size designation, load-bearing
capacity, speed rating .................... 335
Tire tread ....................................... 319
18
Index
Tire tread (definition) ..................... 340
Total load limit (definition) ............. 341
Traction ......................................... 334
Traction (definition) ....................... 340
Tread wear ..................................... 334
Uniform Tire Quality Grading
Standards ...................................... 333
Uniform Tire Quality Grading
Standards (definition) .................... 339
Wear indicator (definition) ............. 340
Wheel and tire combination ........... 347
Wheel rim (definition) .................... 339
see Flat tire
Top Tether ............................................ 59
Tow-starting
Emergency engine starting ............ 314
Important safety notes .................. 311
Installing the towing eye ................ 312
Removing the towing eye ............... 313
Towing a trailer
ESP®(Electronic Stability Pro-
gram) ............................................... 70
Towing away
Important safety guidelines ........... 311
Installing the towing eye ................ 312
Notes for 4MATIC vehicles ............ 314
Removing the towing eye ............... 313
Transporting the vehicle ................ 314
With both axles on the ground ....... 313
With front axle raised ..................... 313
Towing eye ......................................... 300
Transmission
see Automatic transmission
Transmission position display
(DIRECT SELECT lever) ...................... 149
Transporting the vehicle .................. 314
Trim pieces (cleaning instruc-
tions) .................................................. 297
Trip computer (on-board com-
puter) .................................................. 204
Trip odometer
Calling up ....................................... 203
Resetting (on-board computer) ...... 205
Trunk
Emergency release .......................... 85
Emergency release button ............... 86
Important safety notes .................... 83
Opening (automatically from out-
side) ................................................. 84
Opening automatically from
inside ............................................... 85
Opening/closing (manually from
outside) ............................................ 84
Trunk emergency release button ....... 86
Trunk lid
Display message ............................ 244
Opening dimensions ...................... 359
Trunk load (maximum) ...................... 359
Turn signals
Changing bulbs (front) ................... 119
Changing bulbs (rear) .................... 119
Display message ............................ 230
Switching on/off ........................... 112
Type identification plate
see Vehicle identification plate
U
Unlocking
Emergency unlocking ....................... 83
From inside the vehicle (central
unlocking button) ............................. 82
Upshift indicator (on-board com-
puter, AMG vehicles) ......................... 214
V
Vanity mirror (in the sun visor) ........ 269
Vehicle
Correct use ...................................... 25
Data acquisition ............................... 26
Display message ............................ 242
Equipment ....................................... 21
Individual settings .......................... 211
Limited Warranty ............................. 25
Loading .......................................... 329
Locking (in an emergency) ............... 83
Locking (SmartKey) .......................... 74
Lowering ........................................ 345
Maintenance .................................... 22
Parking for a long period ................ 163
Pulling away ................................... 144
Raising ........................................... 342
Reporting problems ......................... 25
Securing from rolling away ............ 342
Index
19
Transporting ..................................314
Unlocking (in an emergency) ........... 83
Unlocking (SmartKey) ......................74
Vehicle data ................................... 359
Vehicle data
Roof load (maximum) .....................359
Trunk load (maximum) ................... 359
Vehicle dimensions ........................... 359
Vehicle emergency locking ................ 83
Vehicle identification number
see VIN
Vehicle identification plate .............. 352
Vehicle tool kit .................................. 300
Ventilation
Setting the vents ........................... 136
Video
Operating the DVD ......................... 207
VIN ...................................................... 352
W
Warning and indicator lamps
ABS ................................................ 250
Brakes ...........................................249
Check Engine ................................. 256
Coolant .......................................... 256
Distance warning ........................... 258
ESP®.............................................. 252
ESP®OFF ....................................... 253
LIM (DISTRONIC PLUS) .................. 173
Overview .......................................... 32
PASSENGER AIR BAG OFF ...............41
Reserve fuel ...................................256
Restraint system ............................ 255
Seat belt ........................................ 247
SPORT handling mode ................... 253
Tire pressure monitor .................... 259
Warranty .............................................. 21
Washer fluid
Display message ............................ 245
Wheel and tire combination
see Tires
Wheel bolt tightening torque ........... 345
Wheel chock ...................................... 342
Wheels
Changing a wheel .......................... 341
Checking ........................................ 319
Cleaning ......................................... 294
General notes ................................ 345
Important safety notes .................. 318
Information on driving .................... 318
Interchanging/changing ................ 341
Mounting a new wheel ................... 344
Removing a wheel .......................... 344
Storing ...........................................341
Tightening torque ........................... 345
Wheel size/tire size ....................... 345
Window curtain air bag
Display message ............................ 226
Operation ......................................... 48
Windows
see Side windows
Windshield
Defrosting ...................................... 133
Windshield washer system
Adding washer fluid ....................... 290
Notes ............................................. 358
Windshield wipers
Display message ............................ 245
Problem (malfunction) ................... 122
Replacing the wiper blades ............ 121
Switching on/off ........................... 120
Winter driving
Slippery road surfaces ................... 168
Snow chains .................................. 321
Winter operation
General notes ................................ 320
Winter tires
M+S tires ....................................... 320
Wiper blades
Cleaning ......................................... 295
Important safety notes .................. 121
Replacing (windshield) ................... 121
Wooden trim (cleaning instruc-
tions) .................................................. 297
Z
ZONE function
Switching on/off ........................... 132
Introduction
20
Protection of the environment
General notes
Environmental note
H
Daimler's declared policy is one of compre­hensive environmental protection.
The objectives are for the natural resources that form the basis of our existence on this planet to be used sparingly and in a manner that takes the requirements of both nature and humanity into account.
You too can help to protect the environment by operating your vehicle in an environmen­tally responsible manner.
Fuel consumption and the rate of engine, transmission, brake and tire wear are affected by these factors:
R
operating conditions of your vehicle
R
your personal driving style
You can influence both factors. You should bear the following in mind:
Operating conditions:
R
avoid short trips as these increase fuel con­sumption.
R
always make sure that the tire pressures are correct.
R
do not carry any unnecessary weight.
R
remove roof racks once you no longer need them.
R
a regularly serviced vehicle will contribute to environmental protection. You should therefore adhere to the service intervals.
R
always have service work carried out at a qualified specialist workshop.
Personal driving style:
R
do not depress the accelerator pedal when starting the engine.
R
do not warm up the engine when the vehicle is stationary.
R
drive carefully and maintain a safe distance from the vehicle in front.
R
avoid frequent, sudden acceleration and braking.
R
change gear in good time and use each gear only up to Ô of its maximum engine speed.
R
switch off the engine in stationary traffic.
R
keep an eye on the vehicle's fuel consump­tion.
Environmental concerns and recom­mendations
Wherever the operating instructions require you to dispose of materials, first try to regen­erate or re-use them. Observe the relevant environmental rules and regulations when disposing of materials. In this way you will help to protect the environment.
Genuine Mercedes-Benz parts
Environmental note
H
Daimler AG also supplies reconditioned major assemblies and parts which are of the same quality as new parts. They are covered by the same Limited Warranty entitlements as new parts.
Air bags and Emergency Tensioning Devi-
!
ces, as well as control units and sensors for these restraint systems, may be installed in the following areas of your vehicle:
R
doors
R
door pillars
R
door sills
R
seats
R
cockpit
R
instrument cluster
R
center console
Do not install accessories such as audio systems in these areas. Do not carry out repairs or welding. You could impair the operating efficiency of the restraint sys­tems.
Have aftermarket accessories installed at a qualified specialist workshop.
Introduction
21
You could jeopardize the operating safety of your vehicle if you use parts, tires and wheels as well as accessories relevant to safety which have not been approved by Mercedes. This could lead to malfunctions in safety-rel­evant systems, e.g. the brake system. Use only genuine Mercedes-Benz parts or parts of equal quality. Only use tires, wheels and accessories that have been specifically approved for your vehicle.
Genuine Mercedes-Benz parts are subject to strict quality control. Every part has been spe­cifically developed, manufactured or selected for and adapted to Mercedes-Benz vehicles. Only genuine Mercedes-Benz parts should therefore be used.
More than 300,000 different genuine Mercedes-Benz parts are available for Mercedes-Benz models.
All authorized Mercedes-Benz Centers main­tain a supply of genuine Mercedes-Benz parts for necessary service and repair work. In addi­tion, strategically located parts delivery cen­ters provide quick and reliable parts service.
Always specify the vehicle identification num­ber (VIN) when ordering genuine Mercedes­Benz parts (Y page 352).
Operator's Manual
Vehicle equipment
This Operator's Manual describes all models and all standard and optional equipment of your vehicle available at the time of going to print. Country-specific differences are possi­ble. Bear in mind that your vehicle may not feature all functions described here. This also applies to safety-relevant systems and func­tions. The equipment in your vehicle may therefore differ from that shown in the descriptions and illustrations.
The original purchase agreement lists all sys­tems installed in your vehicle.
Should you have any questions concerning equipment and operation, please consult an authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Booklet are important documents and should be kept in the vehicle.
Service and vehicle operation
Warranty
The implied warranty for your vehicle applies in accordance with the warranty terms and conditions in the Service and Warranty Infor­mation booklet.
Your authorized Mercedes-Benz Center will replace and repair all factory-installed parts in accordance with the following warranty terms and conditions:
R
New Vehicle Limited Warranty
R
Emission System Warranty
R
Emission Performance Warranty
R
California, Connecticut, Maine, Massachu­setts, New York, Pennsylvania, Rhode Island and Vermont Emission Control Sys­tem Warranty
R
State warranty enforcement laws (lemon laws)
Replacement parts and accessories are cov­ered by the Mercedes-Benz Parts and Acces­sories warranties. These are available at any authorized Mercedes-Benz Center.
Should you lose your Service and War-
i
ranty Information booklet, have an author­ized Mercedes-Benz Center arrange for a replacement. The new Service and War­ranty Information booklet will be posted to you.
Z
Introduction
22
Information for customers in Califor­nia
Under California law you may be entitled to a replacement of your vehicle or a refund of the purchase price or lease price, if after a rea­sonable number of repair attempts Mercedes-Benz USA, LLC and/or its author­ized repair or service facilities fail to fix one or more substantial defects or malfunctions in the vehicle that are covered by its express warranty. During the period of 18 months from original delivery of the vehicle or the accumulation of 18,000 miles (approximately 29,000 km) on the odometer of the vehicle, whichever occurs first, a reasonable number of repair attempts is presumed for a retail buyer or lessee if one or more of the following occurs:
(1) the same substantial defect or malfunc-
tion results in a condition that is likely to cause death or serious bodily injury if the vehicle is driven, that defect or malfunc­tion has been subject to repair two or more times, and you have directly noti­fied Mercedes-Benz USA, LLC in writing of the need for its repair,
(2) the same substantial defect or malfunc-
tion of a less serious nature than cate­gory (1) has been subject to repair four or more times and you have directly notified us in writing of the need for its repair, or
(3) the vehicle is out of service by reason of
repair of the same or different substantial defects or malfunctions for a cumulative total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes all the necessary maintenance work which should be done at regular intervals.
Always have the Service and Warranty Book­let with you when you bring the vehicle to an authorized Mercedes-Benz Center. The ser­vice advisor will record every service for you in the Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372) (USA)
1-800-387-0100 (Canada)
For additional information, refer to the Mercedes-Benz Roadside Assistance Pro­gram brochure (USA) or the "Roadside Assis­tance" section in the Service and Warranty booklet (Canada). You will find both in your vehicle literature portfolio.
Change of address or change of own­ership
In the event of a change of address, please send us the "Notification of Address Change" in the Service and Guarantee booklet or sim­ply call the Mercedes-Benz Customer Assis­tance Center (USA) at the hotline number 1-800-FOR-MERCedes(1-800-367-6372) or Customer Service Center (Canada) at 1-800-387-0100. This will assist us in con­tacting you in a timely manner should the need arise.
If you sell your Mercedes, please leave the entire literature in the vehicle so that it is available to the next owner.
If you have purchased a used car, please send us the "Notification of Used Car Purchase" in
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the Service and Guarantee booklet or simply call the Mercedes-Benz Customer Assistance Center (USA) at the hotline number 1-800-FOR-MERCedes(1-800-367-6372) or Customer Service (Canada) at 1-800-387-0100.
Vehicle operation outside the USA and Canada
If you plan to operate your vehicle in foreign countries, please be aware that:
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service facilities or replacement parts may not be readily available.
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unleaded fuel for vehicles with a catalytic converter may not be available. Leaded fuel may cause damage to the catalytic con­verter.
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the fuel may have a considerably lower octane rating. Unsuitable fuel can cause engine damage.
Some Mercedes-Benz models are available for delivery in Europe through our European Delivery Program. For details, consult an authorized Mercedes-Benz Center or write to one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Operating safety
Important safety notes
WARNING
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If you do not have the prescribed service/ maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte­nance work as well as any required repairs carried out at a qualified specialist workshop.
WARNING
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Flammable material such as leaves, grass or twigs may ignite if they come into contact with hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads, check the vehicle's underside regularly. In particular, remove parts of plants or other flammable materials which have become trapped. In the case of damage, contact a qualified specialist workshop.
WARNING
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Modifications to electronic components, their software as well as wiring can impair their function and/or the function of other net­worked components. In particular, systems relevant to safety could also be affected. As a result, these may no longer function as inten­ded and/or jeopardize the operating safety of the vehicle. There is an increased risk of an accident and injury.
Never tamper with the wiring as well as elec­tronic components or their software. You should have all work to electrical and elec­tronic equipment carried out at a qualified specialist workshop.
If you make any changes to the vehicle elec­tronics, the general operating permit is ren­dered invalid.
There is a risk of damage to the vehicle if:
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the vehicle becomes stuck, e.g. on a high curb or an unpaved road
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you drive too fast over an obstacle, e.g. a curb or a hole in the road
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a heavy object strikes the undercarriage or parts of the chassis
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In situations like this, the body, the under­carriage, chassis parts, wheels or tires could be damaged without the damage being visible. Components damaged in this way can unexpectedly fail or, in the case of an accident, no longer withstand the strain they are designed to.
If the underbody paneling is damaged, combustible materials such as leaves, grass or twigs can gather between the underbody and the underbody paneling. If these materials come in contact with hot parts of the exhaust system, they can catch fire.
In such situations, have the vehicle checked and repaired immediately at a qualified specialist workshop. If on con­tinuing your journey you notice that driving safety is impaired, pull over and stop the vehicle immediately, paying attention to road and traffic conditions. In such cases, consult a qualified specialist workshop.
Declarations of conformity
Vehicle components which receive and/or transmit radio waves
USA: "The wireless devices of this vehicle
comply with Part 15 of the FCC Rules. Oper­ation is subject to the following two condi­tions: 1) These devices may not cause harm­ful interference, and 2) These devices must accept any interference received, including interference that may cause undesired oper­ation. Changes or modifications not expressly approved by the party responsible for com­pliance could void the user’s authority to operate the equipment."
Canada: "The wireless devices of this vehicle comply with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) These devices may not cause interference, and (2) These devices must accept any interference, includ­ing interference that may cause undesired operation of the device."
Diagnostics connection
The diagnostics connection is only intended for the connection of diagnostic equipment at a qualified specialist workshop.
WARNING
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If you connect equipment to the diagnostics connection in the vehicle, it may affect the operation of the vehicle systems. As a result, the operating safety of the vehicle could be affected. There is a risk of an accident.
Do not connect any equipment to a diagnos­tics connection in the vehicle.
WARNING
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Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal. The operating and road safety of the vehicle is jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are stowed correctly, and that they cannot enter the driver's footwell. Install the floormats securely and as specified in order to ensure sufficient clearance for the pedals. Do not use loose floormats and do not place floormats on top of one another.
If the engine is switched off and equip-
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ment on the diagnostics connection is used, the starter battery may discharge.
Connecting equipment to the diagnostics connection can lead to emissions monitoring information being reset, for example. This may lead to the vehicle failing to meet the requirements of the next emissions test dur­ing the main inspection.
Qualified specialist workshop
An authorized Mercedes-Benz Center is a qualified specialist workshop. It has the nec­essary specialist knowledge, tools and quali­fications to correctly carry out the work required on your vehicle. This is especially the case for work relevant to safety.
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Observe the notes in the Maintenance Book­let.
Always have the following work carried out at an authorized Mercedes-Benz Center:
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work relevant to safety
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service and maintenance work
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repair work
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alterations, installation work and modifica­tions
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work on electronic components
Correct use
If you remove any warning stickers, you or others could fail to recognize certain dangers. Leave warning stickers in position.
Observe the following information when driv­ing your vehicle:
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the safety notes in this manual
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the vehicle technical data
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traffic rules and regulations
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laws and safety standards pertaining to motor vehicles
Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to con­tact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or con­tact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is published as required of manufacturers under Title 49, Code of U.S. Federal Regulations, Part 575 pursuant to the "National Traffic and Motor Vehicle Safety Act of 1966".
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notify­ing Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236(TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to: Administrator, NHTSA, 400 Seventh Street, SW., Washington, DC 20590.
You can also obtain other information about motor vehicle safety from
http://www.safercar.gov
Limited Warranty
Follow the instructions in this manual
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about the proper operation of your vehicle as well as about possible vehicle damage. Damage to your vehicle that arises from culpable contraventions against these instructions is not covered either by the Mercedes-Benz Limited Warranty or by the New or Used-Vehicle Warranty.
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QR codes for the rescue card
The QR codes are secured in the fuel filler flap and on the opposite side on the B-pillar. In the event of an accident, rescue services can use the QR code to quickly find the appropriate rescue card for your vehicle. The current res­cue card contains the most important infor­mation about your vehicle in a compact form, e.g. the routing of the electric cables.
You can find more information under https:// portal.aftersales.i.daimler.com/public/ content/asportal/en/communication/ informationen_fuer/QRCode.html.
Data stored in the vehicle
Data recording
This vehicle is capable of recording diagnostic information relating to vehicle operation, mal­functions, and user settings. This may include information about the performance or status of various systems, including but not limited to, engine, throttle, steering or brake sys­tems, that is stored and can be read out with suitable devices, particularly when the vehi­cle is serviced. The data obtained is used to properly diagnose and service your vehicle or to further optimize and develop vehicle func­tions.
COMAND/mbrace (Canada: TELEAID)
If the vehicle is equipped with COMAND or mbrace, additional data about the vehicle’s operation, the use of the vehicle in certain situations, and the location of the vehicle may be compiled through COMAND or the mbrace system.
For additional information please refer to the COMAND User Manual and/or the mbrace Terms and Conditions.
Event data recorders
This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record data that will assist in under­standing how a vehicle’s systems performed in certain crash or near crash-like situations, such as during air bag deployment or when hitting a road obstacle. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record such data as:
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how various systems in your vehicle are operating
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whether or not the driver and passenger seat belts are fastened
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how far (if at all) the driver is depressing the accelerator and/or brake pedal and
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how fast the vehicle is traveling
This data can help provide a better under­standing of the circumstances in which crashes and injuries occur. NOTE: EDR data is recorded by your vehicle only if a non-trivial crash situation occurs; no data is recorded by the EDR under normal driving conditions and no personal data (e.g., name, gender, age, and crash location) are recorded. However, other parties, such as law enforcement, can combine the EDR data with the type of per­sonal identification data routinely acquired during a crash investigation.
To read data recorded by an EDR, special equipment is required, and access to the vehi­cle or the EDR is needed. In addition to the vehicle manufacturer, other parties that have the special equipment, such as law enforce­ment, can read the information by accessing the vehicle or the EDR.
EDR data may be used in civil and criminal matters as a tool in accident reconstruction, accident claims, and vehicle safety. Since the Crash Data Retrieval CDR tool that is used to extract data from the EDR is commercially available, Mercedes-Benz USA, LLC
("MBUSA") expressly disclaims any and all lia­bility arising from the extraction of this infor­mation by unauthorized Mercedes-Benz per­sonnel.
MBUSA will not share EDR data with others without the consent of the vehicle owners or, if the vehicle is leased, without the consent of the lessee. Exceptions to this representation include responses to subpoenas by law enforcement; by federal, state or local gov­ernment; in connection with or arising out of litigation involving MBUSA or its subsidiaries and affiliates; or, as required by law.
Warning: The EDR is a component of the Restraint System Module. Tampering with, altering, modifying or removing the EDR com­ponent may result in a malfunction of the Restraint System Module and other systems.
State laws or regulations regarding EDRs that conflict with federal regulation are pre-emp­ted. This means that in the event of such con­flict, the federal regulation governs. As of February 2013, 13 states have enacted laws relating to EDRs.
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Information on copyright
General information
Information on license for free and open­source software used in your vehicle and its electronic components is available on the fol­lowing website:
http://www.mercedes-benz.com/ opensource
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