Mercedes CL 600 2002 V12 5.8L Workshop Manual

mercedesbenz :: Mercedes Benz CL 600 (215.378)
V12-5.8L (137.970) (2002)

> Relays and Modules > Relays and Modules - Accessories and Optional Equipment > Emergency Contact Module > Component Information > Technical Service Bulletins > Customer Interest: > P-82_95-305 > Feb > 04 >

Emergency Contact/Alarm System - System 'Runaway'

Emergency Contact Module: Customer InterestEmergency Contact/Alarm System - System 'Runaway'

Date: February 13, 2004
Order No.: P-B-82.95/305
Supersedes:
Group: 82

SUBJECT:Models 170, 203, 208, 209, 210, 211, 215, 220 and 230
Model Years 2001 through 2004
TeleAid Runaway

If you receive customer reports in the above model vehicles of TeleAid Runaway, please note a TeleAid "Runaway" is defined as a vehicle that has theTeleAid control unit perform either Alarm Activation Notification (AAN) or Remote Door Unlock (RDU) calls more than 10 times per day. In most ofthese cases, fault is found with components other than the TeleAid. For example, a runaway that is making RDU calls might have a malfunctioning trunklatch, or a short in the SAM.

The following is a method to determine the root cause for TeleAid runaways. It is always helpful to determine the type of runaway signal that the vehiclewas transmitting. The only two options are Alarm Activation Notification (AAN), or Remote Door Unlock (RDU). If the runaway status of the vehicle isnot known, then obtain the Mobile Identification Number (MIN), Electronic Serial Number (ESN), and VIN, and call the ATX Call Center at800-756-9018. When you provide this vehicle specific information, the call center representative will be able to provide you with the type of signal andthe occurrence of each signal.
I. HOW TO DETERMINE LAST TRIGGERED ALARM SIGNALS:

> Relays and Modules > Relays and Modules - Accessories and Optional Equipment > Emergency Contact Module > Component Information > Technical Service Bulletins >

Customer Interest: > P-82_95-305 > Feb > 04 > Emergency Contact/Alarm System - System 'Runaway' > Page 12

CL 600 (215.378) V12-5.8L (137.970) (2002)

In some models, Star Diagnosis can be used to determine what anti-theft alarm components triggered the most recent AANs. Other models list thereal-time current status of the alarm and door contacts. Use the following tables to determine what device triggered the alarm, or what device is beingactivated.

The "ATA alarm sources" page will list the last 5 alarm activations along with the description of the component that caused the alarm activation. If in thelast 5 activations there is a high frequency of one particular component, then it is very probable that component or its circuitry is responsible for theactivations.

The "Actual Values" and Central locking" page will list the real4ime current status of the ATA contact switches. This can help determine if a switch isbeing activated inadvertently.
II. HOW TO DETERMINE REMOTE DOOR UNLOCK MALFUNCTION USING DAS:

Star Diagnosis can also be used to determine if an unwarranted RDU signal is being transmitted. Use the following table to determine the actual value ofthe trunk latch or button. For models 170, 208, and 210, use the List of Actual Values" table shown above. There is no information for the trunk lid on209.

Observe the status of the switches. If problem is intermittent, then manipulate switch and/or wiring in order to provoke failure. If any of the ActualValues register as OPERATED or ON, while the trunk is closed, then further inspection is required of the trunk latch assembly.
III. DIAGNOSIS USING WIS DOCUMENTATION:

There are many components in the anti-theft alarm (ATA) system connected with the TeleAid control unit. There is the case where any one of thesecomponents could become faulty and cause an unwarranted AAN signal to the TeleAid control unit. The following WIS documentation lists informationregarding the anti-theft alarm (ATA) system in different models. These control units can be found in WIS under group 80.50: Anti- theft alarm system(ATA), interior motion sensor/Tow sensor for all models. Here are more specific documents found in group 80.50:
IV. SUPPLEMENT FOR RDU DIAGNOSIS

> Relays and Modules > Relays and Modules - Accessories and Optional Equipment > Emergency Contact Module > Component Information > Technical Service Bulletins >

Customer Interest: > P-82_95-305 > Feb > 04 > Emergency Contact/Alarm System - System 'Runaway' > Page 13

CL 600 (215.378) V12-5.8L (137.970) (2002)

In all of these documents, it is possible to find the trunk latch/button. Not only is this a component of the ATA, but it also responsible for the triggeringof a Remote Door Unlock. The following table lists all the trunk latch/button respective to all models taken from the WIS documentation. The trunklatch/button should be the FIRST component diagnosed. Use this in RDU cases:
V. DETECTING DISCRETE RDU AND AAN SIGNALS FROM TELEAID CONNECTOR:

: Note

The following method only apples to vehicles with TeleAid 2 units. All vehicles with a CP (e.g. 211) only transmit RDU and AAN signals via CAN).

The table describes the type of signals used to communicate the RDU and AAN signals to the TeleAid control unit:

^ If the vehicle supports a discrete signal for AAN, a 12V signal to pin 32 on the TeleAid control unit will trigger a call for an alarm notification.
^

If the vehicle supports a discrete signal for RDU, a 0V signal to pin 41 on the TeleAid control unit will trigger a call for a remote door unlockrequest.

Some models support CAN messages to the TeleAid control unit for both RDU and AAN.

In Case of Warranty

> Relays and Modules > Relays and Modules - Accessories and Optional Equipment > Emergency Contact Module > Component Information > Technical Service Bulletins > All Technical Service Bulletins for Emergency

Contact Module: > S-82_95-543A > Apr > 07 > Digital Tele Aid(R) - Control Module Upgrade

Emergency Contact Module: All Technical Service BulletinsDigital Tele Aid(R) - Control Module Upgrade

Date: April 2007
Order No.: S-I-82.95/543A
Supercedes: S-I-82.95/543
Group: 82
Updated information is shown with asterisks.

SUBJECT:DAS PROCEDURE - DIGITAL TELE AID CONTROL MODULE

> Relays and Modules > Relays and Modules - Accessories and Optional Equipment > Emergency Contact Module > Component Information > Technical Service Bulletins >

All Technical Service Bulletins for Emergency Contact Module: > S-82_95-543A > Apr > 07 > Digital Tele Aid(R) - Control Module Upgrade > Page 19

CL 600 (215.378) V12-5.8L (137.970) (2002)

MODELS:MODEL 129.068/076 from VIN F196862MODEL YEAR 2001-2002MODEL 163.154/157/172/174/175MODEL YEAR 2001-2005MODEL 170.449/465/466MODEL YEAR 2001-2004MODEL 199.376MODEL YEAR 2005-2006MODEL 203.040/061/064/065/081/084 [with SA CODE (349)]MODEL YEAR 2001-2004MODEL 203.261/264/281/284 [with SA CODE (349)]MODEL YEAR 2002-2004MODEL 203.740/747/764 [with SA CODE (349)]MODEL YEAR 2002-2004MODEL 208.365/370/374 [with SA CODE (801)]MODEL YEAR 2001-2002MODEL 208.465/470/474 [with SA CODE (801)]MODEL YEAR 2001-2003MODEL 209.365/375/376 [with SA CODE (349)]MODEL YEAR 2003-2004MODEL 209.465/475/476 [with SA CODE (349)]MODEL YEAR 2004MODEL 210.065/070/074/082/083 [with SA CODE (349)]MODEL YEAR 2001-2002MODEL 210.265/282 [with SA CODE (349)]MODEL YEAR 2001-2002MODEL 211.026/065/070/076/082/083 [with SA CODE (384)]MODEL YEAR 2003-2005 (MY05 only 211.026)MODEL 211.265/282/283 [with SA CODE (384)]MODEL YEAR 2003-2004MODEL 215.373/374/375/376/378 [with SA CODE (349)]MODEL YEAR 2001-2003MODEL 215.374/375/376 [with SA CODE (384)]MODEL YEAR 2004MODEL 220.170/173/174/175/176/178/183/184 [with SA CODE (349)]MODEL YEAR 2001-2003MODEL 220.170/174/175/176/183/184 [with SA CODE(384)]MODEL YEAR 2004MODEL 230.474/475/476 [with SA CODE (349)]MODEL YEAR 2003-2004MODEL 463.246/249/271MODEL YEAR 2002-2006

TELE AID Universe And Scope Of Retrofit (Analog-To-Digital Upgrade):

The following table shows the part numbers from the old analog generation of TELE AID units and to what units the Digital Retrofit solution isavailable.

This installation, and any subsequent related installation and/or workmanship issues, cannot be claimed under warranty.
Retrofit Process
The retrofitting of analog Tele Aid with digital Tele Aid can be done through DAS tool in the following two ways:

- Automatic takeover of settings from the analog unit

- Manual programming of the new digital unit.

DAS release DVD 9 at least is needed to support the retrofit Tele Aid.The following is a work flow chart which explains the retrofitting process in both the automatic and the manual way in all the car models

> Relays and Modules > Relays and Modules - Accessories and Optional Equipment > Emergency Contact Module > Component Information > Technical Service Bulletins >

All Technical Service Bulletins for Emergency Contact Module: > S-82_95-543A > Apr > 07 > Digital Tele Aid(R) - Control Module Upgrade > Page 20

CL 600 (215.378) V12-5.8L (137.970) (2002)

Physical operations that need to be done in the retrofitting process differ from each car model and are explained in separate retrofit documents for eachspecific car model. Please refer the appropriate Vehicle Model Retrofit documents for instructions on the physical operations of the retrofitting process. The following sections describe the DAS operations which is same for every car model except minor differences between the CP Digital and theECALL2 Digital unit installations.

Start DAS Tool:

Plug in the OBD connector of the DAS tool to the appropriate OBD port of the car. Start the DAS tool, and follow the pathCars->Class Selection ->Model Series Selection-> Engine Selection ->Main Groups->Control Units->Information and Communication ->Tele Aid

Select "Control unit version" and check the part number of the existing Tele Aid to decide whether the Tele Aid is fit for retrofitting from the table in thesection "Tele Aid universe and scope of retrofit".

If fit for retrofit then select Initial Start-up menu to start the retrofit process. The Initial Start-up menu has the menu items for the automatic and manualretrofit processes.

The first two items of the menu support any replacement from an analog to a digital unit or from a digital to a digital unit (if the installed digital unit isdefective).
The other two menu items support the activation and deactivation of the digital units.

Initial Start-up with Manual Settings input for New Control Unit.

> Relays and Modules > Relays and Modules - Accessories and Optional Equipment > Emergency Contact Module > Component Information > Technical Service Bulletins >

All Technical Service Bulletins for Emergency Contact Module: > S-82_95-543A > Apr > 07 > Digital Tele Aid(R) - Control Module Upgrade > Page 21

CL 600 (215.378) V12-5.8L (137.970) (2002)

This menu item of the Initial start-up is selected in case it is needed to manually version code the digital unit. Please refer to appropriate Vehicle ModelRetrofit documents to see the procedure to "Unplug Analog unit" and then to "Plug Digital Unit". Please write down the ESN number of the analog unitfrom the label of the unit or through DAS before removal of the analog unit.

Select the manual settings input option in the initial start-up menu and the DAS tool guides for the manual retrofit process as in the following screenshots.

On the pressing of the F2 button, the VIN number is programmed into the unit automatically and then the following screen appears for manuallyprogramming the Model Series and the airbag

On the pressing of the F2 button, it leads to a screen where the Model Series and the corresponding airbag can be selected.

> Relays and Modules > Relays and Modules - Accessories and Optional Equipment > Emergency Contact Module > Component Information > Technical Service Bulletins >

All Technical Service Bulletins for Emergency Contact Module: > S-82_95-543A > Apr > 07 > Digital Tele Aid(R) - Control Module Upgrade > Page 22

CL 600 (215.378) V12-5.8L (137.970) (2002)

For selection of airbag please refer the text on the left of the airbag pull down menu where the airbag installed in each Model Series is listed. On thepressing of the F5 button, the model series and the airbag are programmed into the unit. In the case of CP Digital in addition to the Model Series andairbag, the system configuration for the CTEL Portable Holder also needs to be set. Following this, the DAS tool asks questions whether the customer isan existing subscriber or a new subscriber.

* NOTE:

The process automatically sets the volume at level five. Adjust standard volume settings any time via path: TeleAid > Control Unit Adaptations.*

Depending on the answers, it guides to the appropriate registration procedure and activation process with the service provider. Go to the section"Registration Procedure and Activation Process" of this document to see details on this.

Initial Start-up with Automatic Take over of settings from previous control unit:

This menu item of the initial start-up is selected in case the settings in the original unit have to be taken over to the new unit automatically. Select thisoption in the initial start up menu and the DAS tool guides automatically for the retrofit process as in the following screen shots.

> Relays and Modules > Relays and Modules - Accessories and Optional Equipment > Emergency Contact Module > Component Information > Technical Service Bulletins >

All Technical Service Bulletins for Emergency Contact Module: > S-82_95-543A > Apr > 07 > Digital Tele Aid(R) - Control Module Upgrade > Page 23

CL 600 (215.378) V12-5.8L (137.970) (2002)

Reading of Settings from Analog Unit:

Upon starting the process of automatic takeover, the settings in the analog unit are read. The next screen shot shows the case of an analog replaced withdigital. In digital to digital replacement only a few parameters are read.

After the reading of the settings, the DAS tool instructs to do the physical replacement of the analog unit with the digital unit. Please refer to appropriateRetrofit Vehicle Model documents.

> Relays and Modules > Relays and Modules - Accessories and Optional Equipment > Emergency Contact Module > Component Information > Technical Service Bulletins >

All Technical Service Bulletins for Emergency Contact Module: > S-82_95-543A > Apr > 07 > Digital Tele Aid(R) - Control Module Upgrade > Page 24

CL 600 (215.378) V12-5.8L (137.970) (2002)

On Ignition ON, after reading the configuration of the new unit, the DAS tool programs the parameters automatically into the digital unit.

> Relays and Modules > Relays and Modules - Accessories and Optional Equipment > Emergency Contact Module > Component Information > Technical Service Bulletins >

All Technical Service Bulletins for Emergency Contact Module: > S-82_95-543A > Apr > 07 > Digital Tele Aid(R) - Control Module Upgrade > Page 25

CL 600 (215.378) V12-5.8L (137.970) (2002)

In the case of CP Digital, in addition to the Model Series, airbag and VIN, the system configuration for CTEL Portable Holder is also programmed.

* NOTE:

Adjust standard volume settings any time via TeleAid > Control Unit Adaptations.*

On the pressing of the F2 button, the DAS tool guides to the registration procedure and activation process with the service provider as described in the

next section.

Registration Procedure and Activation Process:

This process starts after the programming of the Model Series and the airbag either automatically or manually.

The "Registration with ATX" screen contains the set of the steps to be followed for registration and activation of the digital unit. Please take a printout ofthis screen and then take a printout of the "TELE AID Digital Retrofit Form" by pressing F4. After taking these printouts, press F3 to proceed with theInitial Start Up process.

* NOTE:

Use the "TELE AID Digital Retrofit Form", NOT the Digital TELE AID Form.*

NOTE:

TELE AID Digital Retrofit form is unique and it is different to the LCT TELE AID form and only Retrofit form has to be used for Retrofit.

> Relays and Modules > Relays and Modules - Accessories and Optional Equipment > Emergency Contact Module > Component Information > Technical Service Bulletins >

All Technical Service Bulletins for Emergency Contact Module: > S-82_95-543A > Apr > 07 > Digital Tele Aid(R) - Control Module Upgrade > Page 26

CL 600 (215.378) V12-5.8L (137.970) (2002)

On the pressing of the F3 button, the fault codes of the new unit are erased, and then the retrofit process ends with the documentation screen for therepair order as shown below.

Now follow the steps one by one as listed on the printout for the "Registration with ATX" screen.

-

Fill out the Digital Tele Aid Retrofit form using the printout as specified in the registration screen. The registration screen also contains the"ESN" (Electronic Serial Numbers) of the original unit and the new unit when using automatic takeover and the "ESN" of the new unit whenusing the Manual Settings input option. These details are required for filling out the "Original Unit" and "New Unit Information".

-

All subscribers have to fill out a new retrofit subscriber agreement. The new subscriber agreement includes information about the differentservice packages. All the filled out paperwork has to be sent to the ATX fax number as specified. In order to complete the activation of the unitATX needs both the Digital Tele Aid Retrofit form and the new subscriber agreement.

-

ATX will process the paper work and respond back via fax with the needed activation information on it in less than .60 minutes

- While waiting for the response fax from ATX, please perform the following steps:

-

Perform self test of the Tele Aid and double check whether there are any active fault codes. In case of CP Digital, the below screen for readingof fault codes is different as it will also contain the menu items for reading of fault codes from virtual devices like ECALL, Info/Road sideassistance call, Tracking etc.

> Relays and Modules > Relays and Modules - Accessories and Optional Equipment > Emergency Contact Module > Component Information > Technical Service Bulletins >

All Technical Service Bulletins for Emergency Contact Module: > S-82_95-543A > Apr > 07 > Digital Tele Aid(R) - Control Module Upgrade > Page 27

CL 600 (215.378) V12-5.8L (137.970) (2002)

­Please check the fault codes of the airbag module and erase the fault code "Fault in communication with the Tele Aid control module or thereis a cable fault" if present. Use the path below.

Cars->Class Selection ->Model Series Selection-> Engine Selection -> Main Groups-> Control Units->Body ->Air Bag-> Fault Codes.

­Manually check and correct the variant coding of some external devices for Tele Aid functions for proper functioning of all the Tele Aid features. This variant coding check is available as one of the guided tests for Tele Aid in the "List of Guided Tests" menu.

> Relays and Modules > Relays and Modules - Accessories and Optional Equipment > Emergency Contact Module > Component Information > Technical Service Bulletins >

All Technical Service Bulletins for Emergency Contact Module: > S-82_95-543A > Apr > 07 > Digital Tele Aid(R) - Control Module Upgrade > Page 28

CL 600 (215.378) V12-5.8L (137.970) (2002)

The PDF file can be opened upon pressing the F2 button, and the following table is displayed. The table lists all possible vehicle models along with theModel year information for retrofitting the Tele Aid. For each vehicle model, the listed electronic control units needs to be accessed through the DAStool and Tele Aid variant coding has to be enabled (if in disabled state) for appropriate model years of the vehicle model shown in the table.

> Relays and Modules > Relays and Modules - Accessories and Optional Equipment > Emergency Contact Module > Component Information > Technical Service Bulletins >

All Technical Service Bulletins for Emergency Contact Module: > S-82_95-543A > Apr > 07 > Digital Tele Aid(R) - Control Module Upgrade > Page 29

CL 600 (215.378) V12-5.8L (137.970) (2002)

-

In case of CP Digital cars with the CTEL Portable holder set as fitted the Head Unit (HU) and the Audio Gate Way (AGW) software have tobe updated to the latest available. The AGW can be updated through DAS. The tool compares the version of software in the ECU with thelatest official version in DAS and updates only when necessary. For HU software update, insert the latest DVD, and the software updates onlyif it detects that the original software version is older.

-

5seconds

The unit becomes activated only after receiving the fax back from ATX. Only after receiving the fax, proceed with the 3-button procedure. The 3button procedure involves the pressing and holding of the info button, road side assistance button, and the SOS button together for about until the button LEDs are flashing. The audio in the car is muted and a network announcement that the phone is being programmed isheard. After a few of the same announcements, it finishes, and the audio of the car comes up again. This indicates the 3 button procedure issuccessful. In case nothing is heard, or if the network announcement indicates that the programming of the phone could not be carried out, then itindicates that the 3 button procedure is not successful. Please try this 3 button procedure again at least 3 times until it becomes successful. If the 3

button procedure is not successful at all in all the tries, please refer to section "Activation of TELE AID and Registration with ATX" for moredetails.

- After successfully completing the 3 button procedure, perform a reset of the TELE AID through control unit Adaptations-> Control Module Reset.

­Perform an MB-Info call and request the operator for provisioning of the unit. If this MB-Info call does not go through, please refer to section"Activation of TELE AID and Registration with ATX" for more details.

Activation of TELE AID and Registration with ATX:

This section guides to activate the TELE AID in case there are problems in the 3 button procedure or if there is a need for reactivation of the TELE AIDafter a deactivation. The workflow for this process is as below.

Connect the Star Diagnosis tool and follow the path Cars->Class Selection ->Model Series Selection-> Engine Selection ->Main Groups->ControlUnits->Information and Communication ->Tele Aid-> Initial Start Up.

Select the option "Activation of TELE AID and registration with ATX".

> Relays and Modules > Relays and Modules - Accessories and Optional Equipment > Emergency Contact Module > Component Information > Technical Service Bulletins >

All Technical Service Bulletins for Emergency Contact Module: > S-82_95-543A > Apr > 07 > Digital Tele Aid(R) - Control Module Upgrade > Page 30

CL 600 (215.378) V12-5.8L (137.970) (2002)

The above screen provides options to either automatically activate the Tele Aid through the 3 button procedure or to manually activate the Tele Aid

through the DAS. The automatic activation process through F3 gives the same set of steps for 3 buttons procedure as explained in the section"Registration procedure and Activation Process".

Only in case of problems in the 3 button procedure, please proceed to the manual activation of the Tele Aid by pressing the F4 button.

In the above screen, the Home SID, MDN, and the MIN data have to be filled in from the information available in the response fax from ATX as shownbelow.

> Relays and Modules > Relays and Modules - Accessories and Optional Equipment > Emergency Contact Module > Component Information > Technical Service Bulletins >

All Technical Service Bulletins for Emergency Contact Module: > S-82_95-543A > Apr > 07 > Digital Tele Aid(R) - Control Module Upgrade > Page 31

CL 600 (215.378) V12-5.8L (137.970) (2002)

On the pressing of the F5 button, a reconfirmation of the parameters is needed, and then the TELE AID is programmed with these network parametersand gets activated.

** Explanation of the 3-button-press process:

*Perform the 3 button press after the activation confirmation form is received via fax form ATX.*

*The 3 buttons will begin blinking after they are pressed a minimum of 5 seconds. Tele Aid will then download the assigned information over the air.This process will succeed only in areas with Verizon Wireless (VZW) Digital coverage.*

*The VZW standard network announcement for the 3 button press (the content of this announcement could change in the future) is: "Welcome to overthe air programming. Please wait while we program your phone. This call is air time free. Para espanol pulse dos". The process takes approximately oneminute, during which another warning message may sound stating: "Please continue to hold while your phone is being programmed".

*Once the process is complete, the call simply drops. There is no message confirming if the download was successful.*

*To check if the download was successful, follow path:*Cars > Class Selection > Model Series Selection > Engine Selection > Main Groups > Control Units > Information and Communication > TeleAid
*Compare the following information fields before and after the 3 button press.*

*By default (factory settings) a new Digital Retrofit unit has no assigned MIN, MDN, or Home_SID:*

* After the 3 button press, you will see the information fields had changed. The information fields must match the numbers provided by ATX.*

> Relays and Modules > Relays and Modules - Accessories and Optional Equipment > Emergency Contact Module > Component Information > Technical Service Bulletins >

All Technical Service Bulletins for Emergency Contact Module: > S-82_95-543A > Apr > 07 > Digital Tele Aid(R) - Control Module Upgrade > Page 32

CL 600 (215.378) V12-5.8L (137.970) (2002)

* In some cases, it may be necessary to repeat the 3-button-press process two or three times to hear the network announcements.*

* There may be cases when the 3 button press is unsuccessful because of network deficiencies. This causes the acquaintance call and/or service calls tobe received by the service operator (ATX) as an error account. Hence, ATX will be unable to identify the new account or caller in such cases.*
*If this situation occurs, deactivate Tele Aid (Follow the steps outlined below under ("Deactivation Process").*

* NOTE:

Deactivating Tele Aid requires the vehicle information be manually entered via Star Diagnosis. Since it is the same Tele Aid control module, it is notnecessary to fax ATX another activation form.*

*Once Tele Aid is deactivated and restored to factory default settings, restart Star Diagnosis and manually code Tele Aid under Initial Start-up orControl Unit Adaptations by following path:
Control Units > Information and Communition > Audio, Video, navigation, and telematics > TELE AID > Initial Start-up or Control unit adaptations.*
*Close Star Diagnosis and perform a 3 button press. Mute the audio and listen for a network announcement about programming.*

*With the programming complete and the vehicle outdoors with the ignition on for approximately 15 minutes, place the acquaintance call by pressing theI-Button and asking the service operator if they had received the customer and vehicle information. Tele Aid will process the satellite GPS informationbefore transmitting it to the service operator.*

Deactivation Process:

This process is needed in case any active customer decides to deactivate the digital Tele Aid. The workflow for this process is as below.

Follow the path Cars->Class Selection ->Model Series Selection-> Engine Selection ->Main Groups->Control Units->Information and Communication->Tele Aid-> Initial Start Up.

Select the option to deactivate the Tele Aid.

> Relays and Modules > Relays and Modules - Accessories and Optional Equipment > Emergency Contact Module > Component Information > Technical Service Bulletins >

All Technical Service Bulletins for Emergency Contact Module: > S-82_95-543A > Apr > 07 > Digital Tele Aid(R) - Control Module Upgrade > Page 33

CL 600 (215.378) V12-5.8L (137.970) (2002)

Take a printout of this screen and also the TELE AID Digital Retrofit Form (F4) and then press F5 on the above screen which leads to the deactivation ofthe Tele Aid.

Fill out the TELE AID Digital Retrofit form as specified in the screen and send it via fax to ATX.

> Relays and Modules > Relays and Modules - Accessories and Optional Equipment > Emergency Contact Module > Component Information > Technical Service Bulletins > All Technical Service Bulletins for Emergency

Contact Module: > S-82_95-541 > Dec > 06 > Digital Tele Aid(R) - Control Module Overview

Emergency Contact Module: All Technical Service BulletinsDigital Tele Aid(R) - Control Module Overview

Date: December 2006Order No.: S-I-82.95/541Supersedes:Group: 82
SUBJECT:

> Relays and Modules > Relays and Modules - Accessories and Optional Equipment > Emergency Contact Module > Component Information > Technical Service Bulletins >

All Technical Service Bulletins for Emergency Contact Module: > S-82_95-541 > Dec > 06 > Digital Tele Aid(R) - Control Module Overview > Page 38

CL 600 (215.378) V12-5.8L (137.970) (2002)

MODEL 129.068/076 from VIN F196862MODEL YEAR 2001-2002MODEL 163.154/157/172/174/175MODEL YEAR 2001-2005MODEL 170.449/465/466MODEL YEAR 2001-2004MODEL 199.376MODEL YEAR 2005-2006MODEL 203.040/061/064/065/081/084 [with SA CODE (349)]MODEL YEAR 2001-2004MODEL 203.261/264/281/284 [with SA CODE (349)]MODEL YEAR 2002-2004MODEL 203.740/747/764 [with SA CODE (349)]MODEL YEAR 2002-2004MODEL 208.365/370/374 [with SA CODE (801)]MODEL YEAR 2001-2002MODEL 208.465/470/474 [with SA CODE (801)]MODEL YEAR 2001-2003MODEL 209.365/375/376 [with SA CODE (349)]MODEL YEAR 2003-2004MODEL 209.465/475/476 [with SA CODE (349)]MODEL YEAR 2004MODEL 210.065/070/074/082/083 [with SA CODE (349)]MODEL YEAR 2001-2002MODEL 210.265/282 [with SA CODE (349)]MODEL YEAR 2002-2003MODEL 211.026/065/070/076/082/083 [with SA CODE (384)]MODEL YEAR 2003-2005 (MY05 only 211.026)MODEL 211.265/282/283 [with SA CODE (384)]MODEL YEAR 2003-2004MODEL 215.373/374/375/376/378 [with SA CODE (349)]MODEL YEAR 2001-2003MODEL 215.374/375/376 [with SA CODE (384)]MODEL YEAR 2004MODEL 220.170/173/174/175/176/178/183/184 [with SA CODE (349)]MODEL YEAR 2001-2003MODEL 220.170/174/175/176/183/184 [with SA CODE (384)]MODEL YEAR 2004MODEL 230.474/475/476 [with SA CODE (349)]MODEL YEAR 2003-2004MODEL 463.246/249/271MODEL YEAR 2002-2006MMI OVERVIEW - DIGITAL TELE AID CONTROL MODULE

> Relays and Modules > Relays and Modules - Accessories and Optional Equipment > Emergency Contact Module > Component Information > Technical Service Bulletins >

All Technical Service Bulletins for Emergency Contact Module: > S-82_95-541 > Dec > 06 > Digital Tele Aid(R) - Control Module Overview > Page 39

CL 600 (215.378) V12-5.8L (137.970) (2002)

> Relays and Modules > Relays and Modules - Accessories and Optional Equipment > Emergency Contact Module > Component Information > Technical Service Bulletins >

All Technical Service Bulletins for Emergency Contact Module: > S-82_95-541 > Dec > 06 > Digital Tele Aid(R) - Control Module Overview > Page 40

CL 600 (215.378) V12-5.8L (137.970) (2002)

Nomenclature:MMI

Man Machine Interface
HU Head Unit
IC Instrument Cluster
ECall2 Emergency-Call-2 Tele Aid
CP Communication Platform Tele Aid
Service Call Status (1 State) The display shows only that a Tele Aid service call is active but not the individual stages of the service call
Service Call Status (3 States) The display shows the individual stages of the service call such as "Call Connecting", "Call Connected" and "Call Failed"
Volume Control Whether the volume control dial on the MMI Component has control over the volume of the Tele Aid service call; The
Hang Up Whether the customer can terminate a Tele Aid Info/Road Side Call (Ignition has to be ON). SOS can only be terminated by the operator.

Tel. Menu (Address Book, SMS..) Whether the MMI Component has any access to the Telephone Address Book, SMS. When using Bluetooth Mobile AdTele Aid DefectiveWhether the "TELE AID DEFECTIVE VISIT WORKSHOP" is displayed on the MMI component when the Tele Aid becomes defective.
Info/RD/SOS String There is only a string like "Info/RD/SOS" displayed on the MMI component during the Tele Aid service calls.

"Mute" or "Wait" String There is only a "Mute" or "Wait" string displayed on the MMI component during the Tele Aid service calls.
MY Model Year
Menu Buttons on STW Whether customer can select different IC menus (Radio, Tel, etc.) through the steering wheel buttons during a service call. Ignition has to be ON.
R Button Button on the instrument cluster (IC) to remove warnings from the display.

Tele Aid Not Active/ Expires SoonDisplay message on the MMI component indicating that the Tele Aid service is not active or it is going to expire soon.CP Telephony IC Menu

Menu on the instrument cluster to display the hands free telephone operations of the communication platform.

> Relays and Modules > Relays and Modules - Accessories and Optional Equipment > Emergency Contact Module > Component Information > Technical Service Bulletins > All Technical Service Bulletins for Emergency

Contact Module: > P-82_95-305 > Feb > 04 > Emergency Contact/Alarm System - System 'Runaway'

Emergency Contact Module: All Technical Service BulletinsEmergency Contact/Alarm System - System 'Runaway'

Date: February 13, 2004
Order No.: P-B-82.95/305
Supersedes:
Group: 82

SUBJECT:Models 170, 203, 208, 209, 210, 211, 215, 220 and 230
Model Years 2001 through 2004
TeleAid Runaway

If you receive customer reports in the above model vehicles of TeleAid Runaway, please note a TeleAid "Runaway" is defined as a vehicle that has theTeleAid control unit perform either Alarm Activation Notification (AAN) or Remote Door Unlock (RDU) calls more than 10 times per day. In most ofthese cases, fault is found with components other than the TeleAid. For example, a runaway that is making RDU calls might have a malfunctioning trunklatch, or a short in the SAM.

The following is a method to determine the root cause for TeleAid runaways. It is always helpful to determine the type of runaway signal that the vehiclewas transmitting. The only two options are Alarm Activation Notification (AAN), or Remote Door Unlock (RDU). If the runaway status of the vehicle isnot known, then obtain the Mobile Identification Number (MIN), Electronic Serial Number (ESN), and VIN, and call the ATX Call Center at800-756-9018. When you provide this vehicle specific information, the call center representative will be able to provide you with the type of signal andthe occurrence of each signal.
I. HOW TO DETERMINE LAST TRIGGERED ALARM SIGNALS:

> Relays and Modules > Relays and Modules - Accessories and Optional Equipment > Emergency Contact Module > Component Information > Technical Service Bulletins >

All Technical Service Bulletins for Emergency Contact Module: > P-82_95-305 > Feb > 04 > Emergency Contact/Alarm System - System 'Runaway' > Page 45

CL 600 (215.378) V12-5.8L (137.970) (2002)

In some models, Star Diagnosis can be used to determine what anti-theft alarm components triggered the most recent AANs. Other models list thereal-time current status of the alarm and door contacts. Use the following tables to determine what device triggered the alarm, or what device is beingactivated.

The "ATA alarm sources" page will list the last 5 alarm activations along with the description of the component that caused the alarm activation. If in thelast 5 activations there is a high frequency of one particular component, then it is very probable that component or its circuitry is responsible for theactivations.

The "Actual Values" and Central locking" page will list the real4ime current status of the ATA contact switches. This can help determine if a switch isbeing activated inadvertently.
II. HOW TO DETERMINE REMOTE DOOR UNLOCK MALFUNCTION USING DAS:

Star Diagnosis can also be used to determine if an unwarranted RDU signal is being transmitted. Use the following table to determine the actual value ofthe trunk latch or button. For models 170, 208, and 210, use the List of Actual Values" table shown above. There is no information for the trunk lid on209.

Observe the status of the switches. If problem is intermittent, then manipulate switch and/or wiring in order to provoke failure. If any of the ActualValues register as OPERATED or ON, while the trunk is closed, then further inspection is required of the trunk latch assembly.
III. DIAGNOSIS USING WIS DOCUMENTATION:

There are many components in the anti-theft alarm (ATA) system connected with the TeleAid control unit. There is the case where any one of thesecomponents could become faulty and cause an unwarranted AAN signal to the TeleAid control unit. The following WIS documentation lists informationregarding the anti-theft alarm (ATA) system in different models. These control units can be found in WIS under group 80.50: Anti- theft alarm system(ATA), interior motion sensor/Tow sensor for all models. Here are more specific documents found in group 80.50:
IV. SUPPLEMENT FOR RDU DIAGNOSIS

> Relays and Modules > Relays and Modules - Accessories and Optional Equipment > Emergency Contact Module > Component Information > Technical Service Bulletins >

All Technical Service Bulletins for Emergency Contact Module: > P-82_95-305 > Feb > 04 > Emergency Contact/Alarm System - System 'Runaway' > Page 46

CL 600 (215.378) V12-5.8L (137.970) (2002)

In all of these documents, it is possible to find the trunk latch/button. Not only is this a component of the ATA, but it also responsible for the triggeringof a Remote Door Unlock. The following table lists all the trunk latch/button respective to all models taken from the WIS documentation. The trunklatch/button should be the FIRST component diagnosed. Use this in RDU cases:
V. DETECTING DISCRETE RDU AND AAN SIGNALS FROM TELEAID CONNECTOR:

: Note

The following method only apples to vehicles with TeleAid 2 units. All vehicles with a CP (e.g. 211) only transmit RDU and AAN signals via CAN).

The table describes the type of signals used to communicate the RDU and AAN signals to the TeleAid control unit:

^ If the vehicle supports a discrete signal for AAN, a 12V signal to pin 32 on the TeleAid control unit will trigger a call for an alarm notification.
^

If the vehicle supports a discrete signal for RDU, a 0V signal to pin 41 on the TeleAid control unit will trigger a call for a remote door unlockrequest.

Some models support CAN messages to the TeleAid control unit for both RDU and AAN.

In Case of Warranty

> Relays and Modules > Relays and Modules - Accessories and Optional Equipment > Emergency Contact Module > Component Information > Technical Service Bulletins > All Other Service Bulletins for Emergency Contact

Module: > S-82_95-543A > Apr > 07 > Digital Tele Aid(R) - Control Module Upgrade

Emergency Contact Module: All Technical Service BulletinsDigital Tele Aid(R) - Control Module Upgrade

Date: April 2007
Order No.: S-I-82.95/543A
Supercedes: S-I-82.95/543
Group: 82
Updated information is shown with asterisks.

SUBJECT:DAS PROCEDURE - DIGITAL TELE AID CONTROL MODULE

> Relays and Modules > Relays and Modules - Accessories and Optional Equipment > Emergency Contact Module > Component Information > Technical Service Bulletins >

All Other Service Bulletins for Emergency Contact Module: > S-82_95-543A > Apr > 07 > Digital Tele Aid(R) - Control Module Upgrade > Page 52

CL 600 (215.378) V12-5.8L (137.970) (2002)

MODELS:MODEL 129.068/076 from VIN F196862MODEL YEAR 2001-2002MODEL 163.154/157/172/174/175MODEL YEAR 2001-2005MODEL 170.449/465/466MODEL YEAR 2001-2004MODEL 199.376MODEL YEAR 2005-2006MODEL 203.040/061/064/065/081/084 [with SA CODE (349)]MODEL YEAR 2001-2004MODEL 203.261/264/281/284 [with SA CODE (349)]MODEL YEAR 2002-2004MODEL 203.740/747/764 [with SA CODE (349)]MODEL YEAR 2002-2004MODEL 208.365/370/374 [with SA CODE (801)]MODEL YEAR 2001-2002MODEL 208.465/470/474 [with SA CODE (801)]MODEL YEAR 2001-2003MODEL 209.365/375/376 [with SA CODE (349)]MODEL YEAR 2003-2004MODEL 209.465/475/476 [with SA CODE (349)]MODEL YEAR 2004MODEL 210.065/070/074/082/083 [with SA CODE (349)]MODEL YEAR 2001-2002MODEL 210.265/282 [with SA CODE (349)]MODEL YEAR 2001-2002MODEL 211.026/065/070/076/082/083 [with SA CODE (384)]MODEL YEAR 2003-2005 (MY05 only 211.026)MODEL 211.265/282/283 [with SA CODE (384)]MODEL YEAR 2003-2004MODEL 215.373/374/375/376/378 [with SA CODE (349)]MODEL YEAR 2001-2003MODEL 215.374/375/376 [with SA CODE (384)]MODEL YEAR 2004MODEL 220.170/173/174/175/176/178/183/184 [with SA CODE (349)]MODEL YEAR 2001-2003MODEL 220.170/174/175/176/183/184 [with SA CODE(384)]MODEL YEAR 2004MODEL 230.474/475/476 [with SA CODE (349)]MODEL YEAR 2003-2004MODEL 463.246/249/271MODEL YEAR 2002-2006

TELE AID Universe And Scope Of Retrofit (Analog-To-Digital Upgrade):

The following table shows the part numbers from the old analog generation of TELE AID units and to what units the Digital Retrofit solution isavailable.

This installation, and any subsequent related installation and/or workmanship issues, cannot be claimed under warranty.
Retrofit Process
The retrofitting of analog Tele Aid with digital Tele Aid can be done through DAS tool in the following two ways:

- Automatic takeover of settings from the analog unit

- Manual programming of the new digital unit.

DAS release DVD 9 at least is needed to support the retrofit Tele Aid.The following is a work flow chart which explains the retrofitting process in both the automatic and the manual way in all the car models

> Relays and Modules > Relays and Modules - Accessories and Optional Equipment > Emergency Contact Module > Component Information > Technical Service Bulletins >

All Other Service Bulletins for Emergency Contact Module: > S-82_95-543A > Apr > 07 > Digital Tele Aid(R) - Control Module Upgrade > Page 53

CL 600 (215.378) V12-5.8L (137.970) (2002)

Physical operations that need to be done in the retrofitting process differ from each car model and are explained in separate retrofit documents for eachspecific car model. Please refer the appropriate Vehicle Model Retrofit documents for instructions on the physical operations of the retrofitting process. The following sections describe the DAS operations which is same for every car model except minor differences between the CP Digital and theECALL2 Digital unit installations.

Start DAS Tool:

Plug in the OBD connector of the DAS tool to the appropriate OBD port of the car. Start the DAS tool, and follow the pathCars->Class Selection ->Model Series Selection-> Engine Selection ->Main Groups->Control Units->Information and Communication ->Tele Aid

Select "Control unit version" and check the part number of the existing Tele Aid to decide whether the Tele Aid is fit for retrofitting from the table in thesection "Tele Aid universe and scope of retrofit".

If fit for retrofit then select Initial Start-up menu to start the retrofit process. The Initial Start-up menu has the menu items for the automatic and manualretrofit processes.

The first two items of the menu support any replacement from an analog to a digital unit or from a digital to a digital unit (if the installed digital unit isdefective).
The other two menu items support the activation and deactivation of the digital units.

Initial Start-up with Manual Settings input for New Control Unit.

> Relays and Modules > Relays and Modules - Accessories and Optional Equipment > Emergency Contact Module > Component Information > Technical Service Bulletins >

All Other Service Bulletins for Emergency Contact Module: > S-82_95-543A > Apr > 07 > Digital Tele Aid(R) - Control Module Upgrade > Page 54

CL 600 (215.378) V12-5.8L (137.970) (2002)

This menu item of the Initial start-up is selected in case it is needed to manually version code the digital unit. Please refer to appropriate Vehicle ModelRetrofit documents to see the procedure to "Unplug Analog unit" and then to "Plug Digital Unit". Please write down the ESN number of the analog unitfrom the label of the unit or through DAS before removal of the analog unit.

Select the manual settings input option in the initial start-up menu and the DAS tool guides for the manual retrofit process as in the following screenshots.

On the pressing of the F2 button, the VIN number is programmed into the unit automatically and then the following screen appears for manuallyprogramming the Model Series and the airbag

On the pressing of the F2 button, it leads to a screen where the Model Series and the corresponding airbag can be selected.

> Relays and Modules > Relays and Modules - Accessories and Optional Equipment > Emergency Contact Module > Component Information > Technical Service Bulletins >

All Other Service Bulletins for Emergency Contact Module: > S-82_95-543A > Apr > 07 > Digital Tele Aid(R) - Control Module Upgrade > Page 55

CL 600 (215.378) V12-5.8L (137.970) (2002)

For selection of airbag please refer the text on the left of the airbag pull down menu where the airbag installed in each Model Series is listed. On thepressing of the F5 button, the model series and the airbag are programmed into the unit. In the case of CP Digital in addition to the Model Series andairbag, the system configuration for the CTEL Portable Holder also needs to be set. Following this, the DAS tool asks questions whether the customer isan existing subscriber or a new subscriber.

* NOTE:

The process automatically sets the volume at level five. Adjust standard volume settings any time via path: TeleAid > Control Unit Adaptations.*

Depending on the answers, it guides to the appropriate registration procedure and activation process with the service provider. Go to the section"Registration Procedure and Activation Process" of this document to see details on this.

Initial Start-up with Automatic Take over of settings from previous control unit:

This menu item of the initial start-up is selected in case the settings in the original unit have to be taken over to the new unit automatically. Select thisoption in the initial start up menu and the DAS tool guides automatically for the retrofit process as in the following screen shots.

> Relays and Modules > Relays and Modules - Accessories and Optional Equipment > Emergency Contact Module > Component Information > Technical Service Bulletins >

All Other Service Bulletins for Emergency Contact Module: > S-82_95-543A > Apr > 07 > Digital Tele Aid(R) - Control Module Upgrade > Page 56

CL 600 (215.378) V12-5.8L (137.970) (2002)

Reading of Settings from Analog Unit:

Upon starting the process of automatic takeover, the settings in the analog unit are read. The next screen shot shows the case of an analog replaced withdigital. In digital to digital replacement only a few parameters are read.

After the reading of the settings, the DAS tool instructs to do the physical replacement of the analog unit with the digital unit. Please refer to appropriateRetrofit Vehicle Model documents.

> Relays and Modules > Relays and Modules - Accessories and Optional Equipment > Emergency Contact Module > Component Information > Technical Service Bulletins >

All Other Service Bulletins for Emergency Contact Module: > S-82_95-543A > Apr > 07 > Digital Tele Aid(R) - Control Module Upgrade > Page 57

CL 600 (215.378) V12-5.8L (137.970) (2002)

On Ignition ON, after reading the configuration of the new unit, the DAS tool programs the parameters automatically into the digital unit.

> Relays and Modules > Relays and Modules - Accessories and Optional Equipment > Emergency Contact Module > Component Information > Technical Service Bulletins >

All Other Service Bulletins for Emergency Contact Module: > S-82_95-543A > Apr > 07 > Digital Tele Aid(R) - Control Module Upgrade > Page 58

CL 600 (215.378) V12-5.8L (137.970) (2002)

In the case of CP Digital, in addition to the Model Series, airbag and VIN, the system configuration for CTEL Portable Holder is also programmed.

* NOTE:

Adjust standard volume settings any time via TeleAid > Control Unit Adaptations.*

On the pressing of the F2 button, the DAS tool guides to the registration procedure and activation process with the service provider as described in the

next section.

Registration Procedure and Activation Process:

This process starts after the programming of the Model Series and the airbag either automatically or manually.

The "Registration with ATX" screen contains the set of the steps to be followed for registration and activation of the digital unit. Please take a printout ofthis screen and then take a printout of the "TELE AID Digital Retrofit Form" by pressing F4. After taking these printouts, press F3 to proceed with theInitial Start Up process.

* NOTE:

Use the "TELE AID Digital Retrofit Form", NOT the Digital TELE AID Form.*

NOTE:

TELE AID Digital Retrofit form is unique and it is different to the LCT TELE AID form and only Retrofit form has to be used for Retrofit.

> Relays and Modules > Relays and Modules - Accessories and Optional Equipment > Emergency Contact Module > Component Information > Technical Service Bulletins >

All Other Service Bulletins for Emergency Contact Module: > S-82_95-543A > Apr > 07 > Digital Tele Aid(R) - Control Module Upgrade > Page 59

CL 600 (215.378) V12-5.8L (137.970) (2002)

On the pressing of the F3 button, the fault codes of the new unit are erased, and then the retrofit process ends with the documentation screen for therepair order as shown below.

Now follow the steps one by one as listed on the printout for the "Registration with ATX" screen.

-

Fill out the Digital Tele Aid Retrofit form using the printout as specified in the registration screen. The registration screen also contains the"ESN" (Electronic Serial Numbers) of the original unit and the new unit when using automatic takeover and the "ESN" of the new unit whenusing the Manual Settings input option. These details are required for filling out the "Original Unit" and "New Unit Information".

-

All subscribers have to fill out a new retrofit subscriber agreement. The new subscriber agreement includes information about the differentservice packages. All the filled out paperwork has to be sent to the ATX fax number as specified. In order to complete the activation of the unitATX needs both the Digital Tele Aid Retrofit form and the new subscriber agreement.

-

ATX will process the paper work and respond back via fax with the needed activation information on it in less than .60 minutes

- While waiting for the response fax from ATX, please perform the following steps:

-

Perform self test of the Tele Aid and double check whether there are any active fault codes. In case of CP Digital, the below screen for readingof fault codes is different as it will also contain the menu items for reading of fault codes from virtual devices like ECALL, Info/Road sideassistance call, Tracking etc.

> Relays and Modules > Relays and Modules - Accessories and Optional Equipment > Emergency Contact Module > Component Information > Technical Service Bulletins >

All Other Service Bulletins for Emergency Contact Module: > S-82_95-543A > Apr > 07 > Digital Tele Aid(R) - Control Module Upgrade > Page 60

CL 600 (215.378) V12-5.8L (137.970) (2002)

­Please check the fault codes of the airbag module and erase the fault code "Fault in communication with the Tele Aid control module or thereis a cable fault" if present. Use the path below.

Cars->Class Selection ->Model Series Selection-> Engine Selection -> Main Groups-> Control Units->Body ->Air Bag-> Fault Codes.

­Manually check and correct the variant coding of some external devices for Tele Aid functions for proper functioning of all the Tele Aid features. This variant coding check is available as one of the guided tests for Tele Aid in the "List of Guided Tests" menu.

> Relays and Modules > Relays and Modules - Accessories and Optional Equipment > Emergency Contact Module > Component Information > Technical Service Bulletins >

All Other Service Bulletins for Emergency Contact Module: > S-82_95-543A > Apr > 07 > Digital Tele Aid(R) - Control Module Upgrade > Page 61

CL 600 (215.378) V12-5.8L (137.970) (2002)

The PDF file can be opened upon pressing the F2 button, and the following table is displayed. The table lists all possible vehicle models along with theModel year information for retrofitting the Tele Aid. For each vehicle model, the listed electronic control units needs to be accessed through the DAStool and Tele Aid variant coding has to be enabled (if in disabled state) for appropriate model years of the vehicle model shown in the table.

> Relays and Modules > Relays and Modules - Accessories and Optional Equipment > Emergency Contact Module > Component Information > Technical Service Bulletins >

All Other Service Bulletins for Emergency Contact Module: > S-82_95-543A > Apr > 07 > Digital Tele Aid(R) - Control Module Upgrade > Page 62

CL 600 (215.378) V12-5.8L (137.970) (2002)

-

In case of CP Digital cars with the CTEL Portable holder set as fitted the Head Unit (HU) and the Audio Gate Way (AGW) software have tobe updated to the latest available. The AGW can be updated through DAS. The tool compares the version of software in the ECU with thelatest official version in DAS and updates only when necessary. For HU software update, insert the latest DVD, and the software updates onlyif it detects that the original software version is older.

-

5seconds

The unit becomes activated only after receiving the fax back from ATX. Only after receiving the fax, proceed with the 3-button procedure. The 3button procedure involves the pressing and holding of the info button, road side assistance button, and the SOS button together for about until the button LEDs are flashing. The audio in the car is muted and a network announcement that the phone is being programmed isheard. After a few of the same announcements, it finishes, and the audio of the car comes up again. This indicates the 3 button procedure issuccessful. In case nothing is heard, or if the network announcement indicates that the programming of the phone could not be carried out, then itindicates that the 3 button procedure is not successful. Please try this 3 button procedure again at least 3 times until it becomes successful. If the 3

button procedure is not successful at all in all the tries, please refer to section "Activation of TELE AID and Registration with ATX" for moredetails.

- After successfully completing the 3 button procedure, perform a reset of the TELE AID through control unit Adaptations-> Control Module Reset.

­Perform an MB-Info call and request the operator for provisioning of the unit. If this MB-Info call does not go through, please refer to section"Activation of TELE AID and Registration with ATX" for more details.

Activation of TELE AID and Registration with ATX:

This section guides to activate the TELE AID in case there are problems in the 3 button procedure or if there is a need for reactivation of the TELE AIDafter a deactivation. The workflow for this process is as below.

Connect the Star Diagnosis tool and follow the path Cars->Class Selection ->Model Series Selection-> Engine Selection ->Main Groups->ControlUnits->Information and Communication ->Tele Aid-> Initial Start Up.

Select the option "Activation of TELE AID and registration with ATX".

> Relays and Modules > Relays and Modules - Accessories and Optional Equipment > Emergency Contact Module > Component Information > Technical Service Bulletins >

All Other Service Bulletins for Emergency Contact Module: > S-82_95-543A > Apr > 07 > Digital Tele Aid(R) - Control Module Upgrade > Page 63

CL 600 (215.378) V12-5.8L (137.970) (2002)

The above screen provides options to either automatically activate the Tele Aid through the 3 button procedure or to manually activate the Tele Aid

through the DAS. The automatic activation process through F3 gives the same set of steps for 3 buttons procedure as explained in the section"Registration procedure and Activation Process".

Only in case of problems in the 3 button procedure, please proceed to the manual activation of the Tele Aid by pressing the F4 button.

In the above screen, the Home SID, MDN, and the MIN data have to be filled in from the information available in the response fax from ATX as shownbelow.

> Relays and Modules > Relays and Modules - Accessories and Optional Equipment > Emergency Contact Module > Component Information > Technical Service Bulletins >

All Other Service Bulletins for Emergency Contact Module: > S-82_95-543A > Apr > 07 > Digital Tele Aid(R) - Control Module Upgrade > Page 64

CL 600 (215.378) V12-5.8L (137.970) (2002)

On the pressing of the F5 button, a reconfirmation of the parameters is needed, and then the TELE AID is programmed with these network parametersand gets activated.

** Explanation of the 3-button-press process:

*Perform the 3 button press after the activation confirmation form is received via fax form ATX.*

*The 3 buttons will begin blinking after they are pressed a minimum of 5 seconds. Tele Aid will then download the assigned information over the air.This process will succeed only in areas with Verizon Wireless (VZW) Digital coverage.*

*The VZW standard network announcement for the 3 button press (the content of this announcement could change in the future) is: "Welcome to overthe air programming. Please wait while we program your phone. This call is air time free. Para espanol pulse dos". The process takes approximately oneminute, during which another warning message may sound stating: "Please continue to hold while your phone is being programmed".

*Once the process is complete, the call simply drops. There is no message confirming if the download was successful.*

*To check if the download was successful, follow path:*Cars > Class Selection > Model Series Selection > Engine Selection > Main Groups > Control Units > Information and Communication > TeleAid
*Compare the following information fields before and after the 3 button press.*

*By default (factory settings) a new Digital Retrofit unit has no assigned MIN, MDN, or Home_SID:*

* After the 3 button press, you will see the information fields had changed. The information fields must match the numbers provided by ATX.*

> Relays and Modules > Relays and Modules - Accessories and Optional Equipment > Emergency Contact Module > Component Information > Technical Service Bulletins >

All Other Service Bulletins for Emergency Contact Module: > S-82_95-543A > Apr > 07 > Digital Tele Aid(R) - Control Module Upgrade > Page 65

CL 600 (215.378) V12-5.8L (137.970) (2002)

* In some cases, it may be necessary to repeat the 3-button-press process two or three times to hear the network announcements.*

* There may be cases when the 3 button press is unsuccessful because of network deficiencies. This causes the acquaintance call and/or service calls tobe received by the service operator (ATX) as an error account. Hence, ATX will be unable to identify the new account or caller in such cases.*
*If this situation occurs, deactivate Tele Aid (Follow the steps outlined below under ("Deactivation Process").*

* NOTE:

Deactivating Tele Aid requires the vehicle information be manually entered via Star Diagnosis. Since it is the same Tele Aid control module, it is notnecessary to fax ATX another activation form.*

*Once Tele Aid is deactivated and restored to factory default settings, restart Star Diagnosis and manually code Tele Aid under Initial Start-up orControl Unit Adaptations by following path:
Control Units > Information and Communition > Audio, Video, navigation, and telematics > TELE AID > Initial Start-up or Control unit adaptations.*
*Close Star Diagnosis and perform a 3 button press. Mute the audio and listen for a network announcement about programming.*

*With the programming complete and the vehicle outdoors with the ignition on for approximately 15 minutes, place the acquaintance call by pressing theI-Button and asking the service operator if they had received the customer and vehicle information. Tele Aid will process the satellite GPS informationbefore transmitting it to the service operator.*

Deactivation Process:

This process is needed in case any active customer decides to deactivate the digital Tele Aid. The workflow for this process is as below.

Follow the path Cars->Class Selection ->Model Series Selection-> Engine Selection ->Main Groups->Control Units->Information and Communication->Tele Aid-> Initial Start Up.

Select the option to deactivate the Tele Aid.

> Relays and Modules > Relays and Modules - Accessories and Optional Equipment > Emergency Contact Module > Component Information > Technical Service Bulletins >

All Other Service Bulletins for Emergency Contact Module: > S-82_95-543A > Apr > 07 > Digital Tele Aid(R) - Control Module Upgrade > Page 66

CL 600 (215.378) V12-5.8L (137.970) (2002)

Take a printout of this screen and also the TELE AID Digital Retrofit Form (F4) and then press F5 on the above screen which leads to the deactivation ofthe Tele Aid.

Fill out the TELE AID Digital Retrofit form as specified in the screen and send it via fax to ATX.

> Relays and Modules > Relays and Modules - Accessories and Optional Equipment > Emergency Contact Module > Component Information > Technical Service Bulletins > All Other Service Bulletins for Emergency Contact

Module: > S-82_95-541 > Dec > 06 > Digital Tele Aid(R) - Control Module Overview

Emergency Contact Module: All Technical Service BulletinsDigital Tele Aid(R) - Control Module Overview

Date: December 2006Order No.: S-I-82.95/541Supersedes:Group: 82
SUBJECT:

> Relays and Modules > Relays and Modules - Accessories and Optional Equipment > Emergency Contact Module > Component Information > Technical Service Bulletins >

All Other Service Bulletins for Emergency Contact Module: > S-82_95-541 > Dec > 06 > Digital Tele Aid(R) - Control Module Overview > Page 71

CL 600 (215.378) V12-5.8L (137.970) (2002)

MODEL 129.068/076 from VIN F196862MODEL YEAR 2001-2002MODEL 163.154/157/172/174/175MODEL YEAR 2001-2005MODEL 170.449/465/466MODEL YEAR 2001-2004MODEL 199.376MODEL YEAR 2005-2006MODEL 203.040/061/064/065/081/084 [with SA CODE (349)]MODEL YEAR 2001-2004MODEL 203.261/264/281/284 [with SA CODE (349)]MODEL YEAR 2002-2004MODEL 203.740/747/764 [with SA CODE (349)]MODEL YEAR 2002-2004MODEL 208.365/370/374 [with SA CODE (801)]MODEL YEAR 2001-2002MODEL 208.465/470/474 [with SA CODE (801)]MODEL YEAR 2001-2003MODEL 209.365/375/376 [with SA CODE (349)]MODEL YEAR 2003-2004MODEL 209.465/475/476 [with SA CODE (349)]MODEL YEAR 2004MODEL 210.065/070/074/082/083 [with SA CODE (349)]MODEL YEAR 2001-2002MODEL 210.265/282 [with SA CODE (349)]MODEL YEAR 2002-2003MODEL 211.026/065/070/076/082/083 [with SA CODE (384)]MODEL YEAR 2003-2005 (MY05 only 211.026)MODEL 211.265/282/283 [with SA CODE (384)]MODEL YEAR 2003-2004MODEL 215.373/374/375/376/378 [with SA CODE (349)]MODEL YEAR 2001-2003MODEL 215.374/375/376 [with SA CODE (384)]MODEL YEAR 2004MODEL 220.170/173/174/175/176/178/183/184 [with SA CODE (349)]MODEL YEAR 2001-2003MODEL 220.170/174/175/176/183/184 [with SA CODE (384)]MODEL YEAR 2004MODEL 230.474/475/476 [with SA CODE (349)]MODEL YEAR 2003-2004MODEL 463.246/249/271MODEL YEAR 2002-2006MMI OVERVIEW - DIGITAL TELE AID CONTROL MODULE

> Relays and Modules > Relays and Modules - Accessories and Optional Equipment > Emergency Contact Module > Component Information > Technical Service Bulletins >

All Other Service Bulletins for Emergency Contact Module: > S-82_95-541 > Dec > 06 > Digital Tele Aid(R) - Control Module Overview > Page 72

CL 600 (215.378) V12-5.8L (137.970) (2002)

> Relays and Modules > Relays and Modules - Accessories and Optional Equipment > Emergency Contact Module > Component Information > Technical Service Bulletins >

All Other Service Bulletins for Emergency Contact Module: > S-82_95-541 > Dec > 06 > Digital Tele Aid(R) - Control Module Overview > Page 73

CL 600 (215.378) V12-5.8L (137.970) (2002)

Nomenclature:MMI

Man Machine Interface
HU Head Unit
IC Instrument Cluster
ECall2 Emergency-Call-2 Tele Aid
CP Communication Platform Tele Aid
Service Call Status (1 State) The display shows only that a Tele Aid service call is active but not the individual stages of the service call
Service Call Status (3 States) The display shows the individual stages of the service call such as "Call Connecting", "Call Connected" and "Call Failed"
Volume Control Whether the volume control dial on the MMI Component has control over the volume of the Tele Aid service call; The
Hang Up Whether the customer can terminate a Tele Aid Info/Road Side Call (Ignition has to be ON). SOS can only be terminated by the operator.

Tel. Menu (Address Book, SMS..) Whether the MMI Component has any access to the Telephone Address Book, SMS. When using Bluetooth Mobile AdTele Aid DefectiveWhether the "TELE AID DEFECTIVE VISIT WORKSHOP" is displayed on the MMI component when the Tele Aid becomes defective.
Info/RD/SOS String There is only a string like "Info/RD/SOS" displayed on the MMI component during the Tele Aid service calls.

"Mute" or "Wait" String There is only a "Mute" or "Wait" string displayed on the MMI component during the Tele Aid service calls.
MY Model Year
Menu Buttons on STW Whether customer can select different IC menus (Radio, Tel, etc.) through the steering wheel buttons during a service call. Ignition has to be ON.
R Button Button on the instrument cluster (IC) to remove warnings from the display.

Tele Aid Not Active/ Expires SoonDisplay message on the MMI component indicating that the Tele Aid service is not active or it is going to expire soon.CP Telephony IC Menu

Menu on the instrument cluster to display the hands free telephone operations of the communication platform.

> Relays and Modules > Relays and Modules - Accessories and Optional Equipment > Emergency Contact Module > Component Information > Description and Operation > GF82.95-P-0001-02P TELE AID Block Diagram

Emergency Contact Module: Description and OperationGF82.95-P-0001-02P TELE AID Block Diagram

GF82.95-P-0001-02P TELE AID Block Diagram

- with CODE (359) TELE AID emergency call system- with CODE (930) Taxi emergency call- except CODE (498) Japan version- except CODE (491) U.S. version

Component Identification

Code 930, taxi emergency call, is omitted in models 209 and 215.

> Relays and Modules > Relays and Modules - Accessories and Optional Equipment > Emergency Contact Module > Component Information > Description and Operation > GF82.95-P-0001-02P TELE AID Block Diagram >

Page 76

Emergency Contact Module: Description and OperationGF82.95-P-4300A Transmitter/Receiver Unit, Location/Task/Design/Function

GF82.95-P-4300A Transmitter/receiver Unit, Location/task/design/function

- with CODE (853) MB standard cellular telephone- with CODE (855) TELE AID

- Model 203, 210, 220- with CODE (930) Taxi emergency call

Component Identification

> Relays and Modules > Relays and Modules - Accessories and Optional Equipment > Emergency Contact Module > Component Information > Service and Repair > AR82.95-P-0005MA Remove/Install TELE AID Emergency

Call System Control Module

Emergency Contact Module: Service and RepairAR82.95-P-0005MA Remove/Install TELE AID Emergency Call System Control Module

AR82.95-P-0005MA Remove/Install TELE AID Emergency Call System Control Module

- with CODE (855) TELE AID

Shown On Model 220

DANGER:

­Risk of explosion from explosive gas. Risk of poisoning and caustic burns from swallowing battery electrolyte. Risk of injury fromcaustic bums to eyes and skin from battery electrolyte or from handling damaged lead acid batteries.

­No fire, sparks, naked flames or smoking. Wear acid-protective gloves, clothing and eye protection. Pour battery electrolyte only intosuitable and appropriately marked containers.

1 Disconnect ground cable of battery

CAUTION: Perform all work with vehicle disconnected from electrical power to avoid erroneous actuation of TELE AID system.

2.1 Remove rear seat cushion2.2 Remove bucket seats

- Model 220 with code 401, right side only.

3

Remove seat adjustment mechanism on rear seat-

Model 220 with code 401, right side only.

4 Unscrew screws (1) and nuts (2) and remove mounting plate (3) from vehicle floor
5 Remove connectors on TELE AID control module (A35/8)
6 Unscrew sheet metal screws (4)
7 Install in the reverse order.

> Relays and Modules > Relays and Modules - Accessories and Optional Equipment > Emergency Contact Module > Component Information > Service and Repair > AR82.95-P-0005MA Remove/Install TELE AID Emergency

Call System Control Module > Page 79

Emergency Contact Module: Service and RepairAR82.95-P-0005M Remove/Install TELE AID Emergency Call System Control Module

AR82.95-P-0005MA Remove/Install TELE AID Emergency Call System Control Module

- with CODE (347) TELE AID emergency call system (D2B)