Mercedes C Class Coupe 2013 Owner's Manual

C-Class Coupe
Operator's Manual
Order no. 6515 0806 13 Part no. 204 584 02 00 Edition C 2013
É2045840200dËÍ
2045840200
C-Class Coupe
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In this Operator's Manual, you will find the following symbols:
WARNING
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Warning notes draw your attention to hazards that endanger your health or life, or the health or life of others.
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Practical tips or further information that
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Daimler AG, HPC: CAC, Customer Service, 70546 Stuttgart, Germany
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Environmental notes provide you with information on environmentally aware actions or disposal.
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Notes on material damage alert you to dangers that could lead to damage to your vehicle.
As at 13.06.2012
Welcome to the world of Mercedes-Benz
We urge you to read this Operator's Manual carefully and familiarize yourself with the vehicle before driving. For yourown safety and a longer vehicle life, follow the instructions and warning notices in this manual. Ignoring them could resultin damage to the vehicle or personal injury to you or others.
Vehicle damage caused by failure to follow instructions is not covered by the Mercedes­Benz Limited Warranty.
The equipment or product designationofyour vehicle may vary depending on:
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design
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technical features
The equipment in your vehicle may therefore differ from that shown in the descriptions and illustrations.
The following are integral components of the vehicle:
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Operator's Manual
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Maintenance Booklet
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The technical documentation team at Daimler AG wishes you safe and pleasant motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
ADaimler Company
2045840200
É2045840200dËÍ
Contents
3
Index ....................................................... 4
Introduction ......................................... 21
At aglance ........................................... 29
Safety ................................................... 39
Opening and closing ........................... 71
Seats, steering wheel and mirrors .... 91
Lights and windshield wipers .......... 105
Climate control ................................. 121
Driving and parking .......................... 131
On-board computer and displays .... 189
Stowage and features ...................... 247
Maintenance and care ...................... 271
Breakdown assistance ..................... 285
Wheels and tires ............................... 299
Technical data ................................... 335
Index
4
1, 2, 3 ...
115 Vsocket ...................................... 255
12 Vsocket
see Sockets
4ETS
see ETS/4ETS (Electronic
TractionSystem)
4MATIC (permanent four-wheel
drive) .................................................. 171
A
ABS (Anti-lock Braking System)
Display message ............................ 209
Function/notes ................................ 62
Important safety notes .................... 62
Warning lamp ................................. 236
Activating/deactivating cooling
with air dehumidification ................. 125
Active BlindSpot Assist
Activating/deactivating (on-
board computer) ............................ 200
Display message ............................ 224
Function/information.................... 182
Active Driving Assistance package .182 Active Lane Keeping Assist
Activating/deactivating (on-
board computer) ............................ 200
Display message ............................ 223
Function/information.................... 185
ADAPTIVE BRAKE ................................. 68
Adaptive Highbeam Assist
Display message ............................ 219
Function/notes ............................. 110
Switching on/off (on-board
computer) ...................................... 202
Additives (engine oil) ........................ 341
Airbags
Display message ............................ 215
Front air bag (driver, front
passenger)....................................... 44
Important safety notes .................... 42
Knee bag .......................................... 44
PASSENGER AIR BAG OFF
indicator lamp .................................. 46
Pelvis airbag ................................... 45
Safety guidelines ............................. 41
Side impact airbag .......................... 45
Windowcurtain air bag .................... 46
Air-conditioning system
see Climate control
Airvents
Glove box ....................................... 130
Important safetynotes .................. 129
Rear............................................... 130
Setting ........................................... 129
Setting the center air vents ........... 130
Setting the side air vents ............... 130
see Climate control
Alarm system
see ATA (Anti-Theft Alarm system)
AMG menu (on-board computer) ..... 204
Anti-lockbraking system
see ABS (Anti-lock Braking System)
Anti-theft alarm system
see ATA (Anti-Theft Alarm system)
Ashtray ............................................... 254
Assistance menu (on-board
computer) .......................................... 198
ASSYST PLUS
Displaying a service message ........ 272
Hiding a service message .............. 272
Notes ............................................. 272
Resetting the service interval
display........................................... 272
Service message ............................ 272
Special service requirements ......... 273
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 70
Function ...........................................70
Switching off the alarm .................... 70
ATTENTIONASSIST
Activating/deactivating ................. 199
Display message ............................ 222
Function/notes ............................. 177
see ATTENTION ASSIST
Audio menu (on-board
computer) .......................................... 196
Audio system
see separate operating instructions
Authorized Centers
see Qualified specialist workshop
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Index
5
Authorized workshops
see Qualified specialist workshop
AUTO lights
Display message ............................ 219
see Lights
Automatic engine start (ECO start/
stop function) .................................... 137
Automatic engine switch-off (ECO
start/stop function) .......................... 137
Automatic headlamp mode .............. 107
Automatic transmission
Automatic drive program ............... 143
Changing gear............................... 142
Display message ............................ 230
Driving tips .................................... 142
Emergency running mode .............. 147
Kickdown....................................... 142
Manual drive program .................... 145
Overview ........................................ 140
Problem (malfunction) ................... 147
Programselectorbutton ................ 142
Pulling away ................................... 136
Releasing the parking lock
manually ........................................ 147
Selector lever................................ 140
Shift ranges................................... 144
Starting the engine ........................ 135
Steering wheel paddle shifters ...... 143
Transmission position display........ 141
Transmissionpositions .................. 141
Automatic transmission
emergency mode ............................... 147
B
Backup lamp
Changing bulbs .............................. 116
Display message ............................ 218
Bag hook ............................................ 251
BAS (Brake Assist System) ................. 63
BAS PLUS (Brake Assist System
PLUS) .................................................... 63
Battery (SmartKey)
Checking .......................................... 75
Important safety notes .................... 74
Replacing ......................................... 75
Battery (vehicle)
Charging ........................................ 290
Display message ............................ 221
Important safety notes .................. 288
Jump starting ................................. 292
Blinds
see Roller sunblind
BlindSpot Assist
Activating/deactivating ................. 200
Display message ............................ 224
Notes/function .............................. 178
see Active Blind Spot Assist
Brake Assist
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 211
Notes ............................................. 341
Brake lamps
Changing bulbs .............................. 116
Display message ............................ 217
Brakes
ABS .................................................. 62
BAS .................................................. 63
BAS PLUS ........................................ 63
Brake fluid (notes) ......................... 341
Display message ............................ 209
Driving tips .................................... 154
High-performance brake system .... 156
Important safety notes .................. 154
Maintenance .................................. 155
Parking brake ................................ 151
Warning lamp ................................. 236
Breakdown
see Flat tire see Towing away/tow-starting
Bulbs
see Changing bulbs
C
California
Important notice for retail
customers and lessees .................... 23
Calling up a malfunction
see Display messages
Car
see Vehicle
Index
6
Care
Carpets.......................................... 283
Car wash ........................................ 277
Display ........................................... 281
Exterior lights ................................ 280
Gearorselectorlever .................... 282
Interior ........................................... 281
Matte finish ................................... 279
Notes ............................................. 277
Paint .............................................. 279
Plastic trim .................................... 282
Power washer ................................ 278
Rearview camera .......................... 281
Roof lining ...................................... 283
Seat belt........................................ 283
Seat cover ..................................... 282
Sensors ......................................... 281
Steering wheel ............................... 282
Tailpipes ....................................... 281
Trim pieces .................................... 282
Washing by hand ........................... 278
Wheels ........................................... 279
Windows ........................................ 280
Wiper blades .................................. 280
Wooden trim .................................. 282
Cargo tie down rings ......................... 251
Car wash (care) ................................. 277
CD player/CD changer (on-board
computer) .......................................... 196
Center console
Lowersection .................................. 35
Uppersection .................................. 34
Central locking
Automatic locking (on-board
computer) ...................................... 203
Locking/unlocking (SmartKey) ........ 72
Changing bulbs
Brake lamps ................................... 116
Cornering light function ................. 114
High-beam headlamps ................... 114
Important safety notes .................. 112
Low-beam headlamps .................... 113
Overview of bulbtypes .................. 113
Parking lamps ................................ 114
Reversing lamps ............................ 116
Standing lamps (front) ................... 114
Children
In the vehicle ................................... 58
Restraint systems ............................ 58
Specialseat belt retractor ............... 60
Child seat
LATCH-type (ISOFIX) child seat
anchors ............................................ 60
Top Tether ....................................... 61
Cigarette lighter ................................ 255
Cleaning
Mirrorturn signal ........................... 281
Climate control
Controlling automatically ............... 126
Cooling with airdehumidification .. 125
Defrosting the windows ................. 127
Defrosting the windshield .............. 127
Dual-zone automatic climate
control ........................................... 123
Important safety notes .................. 122
Indicator lamp ................................ 125
Maximum cooling .......................... 127
Notes on using automatic climate
control ........................................... 124
Overview of systems ...................... 122
Problems with cooling with air
dehumidification ............................ 125
Problem with the rear window
defroster ........................................ 129
Refrigerant ..................................... 343
Refrigerant filling capacity ............. 344
Setting the airdistribution ............. 126
Setting the airflow ......................... 126
Setting the airvents...................... 129
Setting the temperature ................ 126
Switching air-recirculation mode
on/off ............................................ 129
Switching on/off ........................... 125
Switching the rear window
defroster on/off ............................ 128
Switching the ZONE function on/
off .................................................. 127
Cockpit
Overview .......................................... 30
see Instrument cluster
COMAND
see separate operating instructions
Combination switch .......................... 108
Index
7
Compass
Calibrating ..................................... 269
Calling up ....................................... 268
Setting ........................................... 268
Consumption statistics (on-board
computer) .......................................... 193
Convenience closing feature .............. 85
Convenience opening feature ............ 84
Coolant(engine)
Checkingthe level ......................... 276
Display message ............................ 220
Filling capacity ............................... 342
Important safety notes .................. 341
Temperature (on-board computer) .204
Temperature gauge ........................ 190
Warning lamp ................................. 243
Cooling
see Climate control
Cornering light function
Changing bulbs .............................. 114
Display message ............................ 216
Function/notes ............................. 109
Crash-responsive emergency
lighting ............................................... 112
Cruise control
Cruise control lever....................... 158
Deactivating ................................... 159
Display message ............................ 227
Driving system ............................... 157
Function/notes ............................. 157
Important safety notes .................. 157
Setting aspeed .............................. 159
Storing and maintaining current
speed .............................................158
Cup holder
Center console .............................. 253
Important safety notes .................. 253
Rearcompartment......................... 253
Customer Assistance Center (CAC) ... 26
Customer Relations Department ....... 26
D
Dashboard
see Instrument cluster
Dashboard lighting
see Instrument cluster lighting
Data
see Technical data
Daytime running lamps
Display message ............................ 218
Switching on/off (on-board
computer) ...................................... 201
Switching on/off (switch) .............. 107
Dealerships
see Qualified specialist workshop
Declarations of conformity ................. 25
Delayedswitch-off
Exteriorlighting (on-board
computer)...................................... 202
Interior lighting .............................. 202
Diagnostics connection ...................... 25
Digital speedometer ......................... 194
Display (cleaning instructions) ........ 281
Display messages
ASSYST PLUS ................................ 272
Calling up (on-board computer) ..... 208
Driving systems ............................. 222
Engine ............................................ 220
General notes ................................ 208
Hiding (on-board computer) ........... 208
KEYLESS-GO .................................. 232
Lights .............................................216
Safety systems .............................. 209
SmartKey ....................................... 232
Tires ............................................... 228
Vehicle ...........................................230
Distance display (on-board
computer) .......................................... 198
Distance recorder ............................. 193
see Odometer see Trip odometer
Distance warning (warning lamp) .... 245
DISTRONIC PLUS
Activationconditions..................... 161
Deactivating ................................... 165
Display message ............................ 225
Displays in the multifunction
display........................................... 165
Driving tips .................................... 166
Function/notes ............................. 159
Important safety notes .................. 159
Setting the specified minimum
distance ......................................... 164
Warning lamp ................................. 245
Index
8
Doors
Automaticlocking (on-board
computer) ...................................... 203
Automatic locking (switch) ...............78
Central locking/unlocking
(SmartKey) .......................................72
Control panel ................................... 37
Display message ............................ 231
Emergency locking ........................... 79
Emergency unlocking ....................... 79
Important safety notes .................... 77
Opening (from inside) ...................... 77
Drinking and driving ......................... 152
Drinks holder
see Cupholder
Drive program
Automatic ...................................... 143
Display ........................................... 141
Manual ...........................................145
SETUP (on-board computer) .......... 205
Drive program selector ..................... 143
Driver's door
see Doors
Driving abroad
Mercedes-Benz Service ................. 273
Symmetrical low beam.................. 106
Driving lamps
see Daytime running lamps
Driving on flooded roads .................. 156
Driving safety systems
ABS (Anti-lock Braking System) ....... 62
ADAPTIVE BRAKE ............................. 68
BAS (Brake Assist System) .............. 63
BAS PLUS (Brake Assist System
PLUS) ...............................................63
Electronicbrake force distribution ... 67
ESP®(Electronic Stability
Program) .................................... 64, 65
ETS/4ETS (Electronic Traction
System) ........................................... 64
Important safety information ........... 62
Overview .......................................... 62
PRE-SAFE®Brake .............................68
Driving systems
Active Blind Spot Assist................. 182
Active Driving Assistance package 182
Active Lane Keeping Assist ............ 185
ATTENTION ASSIST ........................ 177
Blind Spot Assist ............................ 178
Cruise control ................................ 157
Display message ............................ 222
DISTRONICPLUS ........................... 159
Dynamichandling package with
sports mode.................................. 167
HOLD function ............................... 168
Lane Keeping Assist ...................... 180
Lane Tracking package .................. 178
Parking Guidance ........................... 174
PARKTRONIC................................. 171
RACESTART (AMG vehicles) .......... 169
Rearview camera .......................... 177
Driving tips
Automatic transmission ................. 142
Brakes ........................................... 154
Break-in period .............................. 132
DISTRONICPLUS ........................... 166
Downhill gradient ........................... 154
Drinking and driving ....................... 152
Driving abroad ............................... 106
Driving in winter .............................157
Driving on flooded roads................ 156
Driving on wet roads...................... 156
Exhaust check ............................... 153
Fuel ................................................ 152
General .......................................... 152
Hydroplaning ................................. 156
Icy road surfaces ........................... 157
Limited braking efficiency on
salted roads................................... 155
Snow chains .................................. 303
Symmetrical low beam.................. 106
Wet road surface ........................... 155
Drowsiness detection assistance system
see ATTENTION ASSIST
DVD audio (on-board computer) ...... 196
DVD video (on-board computer) ...... 197
Dynamic handling package with
sports mode ....................................... 167
Index
9
E
EASY-ENTRY feature
Activating/deactivating ................. 203
Function/notes ................................ 98
EASY-EXIT feature
Crash-responsive ............................. 99
Function/notes ................................ 98
Switching on/off ........................... 203
EBD (electronic brake force distribution)
Display message ............................ 210
Function/notes ................................ 67
ECO display
Function/notes ............................. 153
On-board computer ....................... 194
ECO start/stop function
Automatic engine start .................. 137
Automatic engine switch-off .......... 137
Deactivating/activating ................. 138
General information ....................... 136
Important safety notes .................. 136
Electronic brake force distribution
see EBD (electronic brake force distribution)
Electronic Stability Program
see ESP®(ElectronicStability Program)
Emergencyrelease
Driver's door .................................... 79
Trunk ............................................... 82
Vehicle ............................................. 79
Emergency spare wheel
General notes ................................ 332
Important safety notes .................. 331
Storage location ............................ 332
Technical data ............................... 333
Emergency Tensioning Devices
Function ...........................................57
Safety guidelines............................. 41
Emissions control
Service and warranty information .... 22
Engine
Check Engine warning lamp ........... 242
Display message ............................ 220
ECO start/stop function ................ 136
Engine number ............................... 337
Irregularrunning ............................ 139
Jump-starting ................................. 292
Starting problems .......................... 139
Starting the engine with the
SmartKey ....................................... 135
Starting with KEYLESS-GO ............. 135
Switching off .................................. 151
Tow-starting (vehicle) ..................... 296
Engine, jump starting
see Jump starting (engine)
Engine electronics
Problem (malfunction) ................... 139
Engine oil
Adding ........................................... 275
Additives ........................................ 341
Checking the oil level ..................... 274
Checking the oil level using the
dipstick .......................................... 275
Display message ............................ 221
Filling capacity ............................... 340
Notes about oil grades ................... 340
Notes on oil level/consumption .... 274
Temperature (on-board computer) .204
Viscosity ........................................ 341
ESP®(Electronic Stability Program)
AMG menu (on-board computer) ... 205 Deactivating/activating (AMG
vehicles) .......................................... 66
Deactivating/activating (except
AMG vehicles) ................................ 199
Deactivating/activating (notes;
except AMG vehicles) ...................... 65
Display message ............................ 209
ETS/4ETS ........................................ 64
Function/notes ......................... 64, 65
Important safety information ........... 65
Warning lamp ................................. 238
ETS/4ETS (Electronic Traction
System) ................................................ 64
Exhaustcheck ................................... 153
Exhausttail pipe (cleaning
instructions) ...................................... 281
Exterior lighting
Setting options .............................. 106
see Lights
10
Index
Exterior mirrors
Adjusting ......................................... 99
Dipping (automatic) ....................... 101
Folding in/out(automatically) ....... 100
Folding in/out(electrically) ........... 100
Folding in whenlocking (on-board
computer) ...................................... 204
Out of position (troubleshooting) ... 101
Setting ........................................... 100
Storing settings (memory function) 102
Storing the parking position .......... 101
F
Fillercap
see Fuel filler flap
First-aid kit ......................................... 286
Flat tire
MOExtended run-flatsystem ......... 287
Preparing the vehicle ..................... 287
see Emergency spare wheel
Floormats ........................................... 269
Fog lamps
Switching on/off ........................... 107
Front fog lamps
Display message ............................ 217
Switching on/off ........................... 107
Fuel
Additives ........................................ 339
Consumption statistics .................. 193
Displaying the current
consumption .................................. 194
Displaying the range ...................... 194
Driving tips .................................... 152
Fuel gauge ....................................... 31
Grade (gasoline) ............................ 339
Important safety notes .................. 338
Notes for AMG vehicles ................. 339
Premium-grade unleaded gasoline .339
Problem (malfunction) ................... 150
Refueling ........................................ 147
Tank content/reserve fuel ............. 338
Fuel filler flap
Opening/closing ............................ 148
Fuel level
Calling up the range (on-board
computer) ...................................... 194
Fuel tank
Capacity ........................................ 338
Problem (malfunction) ................... 150
see Fuel tank
Fuse allocation chart (vehicle tool
kit) ...................................................... 286
Fuses
Allocation chart ............................. 296
Before changing ............................. 296
Fuse box in the engine
compartment ................................. 297
Fuse box in the trunk ..................... 297
Important safety notes .................. 296
see Fuses
G
Garage door opener
Clearing the memory ..................... 268
Important safety notes .................. 265
Opening/closing the garage door .. 267 Programming (button in the rear-
view mirror) ................................... 265
Gear indicator (on-board computer) 204 Gear or selector lever (cleaning
guidelines) ......................................... 282
Genuine parts ...................................... 21
Glove box ........................................... 249
H
Handbrake
see Parking brake
Hazard warning lamps ...................... 109
Headlamps
Adding fluid to cleaning system ..... 277
Cleaning system (function) ............ 109
Cleaning system (notes) ................ 342
Fogging up ..................................... 111
see Automatic headlamp mode
Head restraints
Adjusting ......................................... 95
Adjusting (electrically)..................... 95
see NECK-PROhead restraints
Heating
see Climate control
Index
11
High-beam headlamps
Changing bulbs .............................. 114
Display message ............................ 217
Switching Adaptive Highbeam
Assist on/off ................................. 110
Switching on/off ........................... 109
Hill start assist .................................. 136
HOLD function
Deactivating ................................... 169
Display message ............................ 223
Function/notes ............................. 168
Hood
Closing ...........................................274
Display message ............................ 231
Important safety notes .................. 273
Opening ......................................... 274
Hydroplaning ..................................... 156
I
Ignition lock
see Key positions
Immobilizer .......................................... 69
Indicator lamps
see Warning and indicator lamps
Instrument cluster
Overview .......................................... 31
Settings ......................................... 201
Warning and indicator lamps ........... 32
Instrument cluster lighting .............. 190
Interior lighting ................................. 111
Automatic control .......................... 111
Delayed switch-off (on-board
computer) ...................................... 202
Emergency lighting ........................ 112
Manual control ............................... 112
Overview ........................................ 111
Reading lamp ................................. 111
J
Jack
Storage location ............................ 286
Using ............................................. 325
Jump starting (engine) ...................... 292
K
KEYLESS-GO
Convenience closing feature ............ 85
Display message ............................ 232
Locking ............................................ 73
Start/Stop button .......................... 133
Starting the engine ........................ 135
Unlocking ......................................... 73
Keypositions
KEYLESS-GO .................................. 133
SmartKey ....................................... 133
Kickdown
Driving tips .................................... 142
Manual drive program .................... 146
Knee bag .............................................. 44
L
Lamps
see Warning and indicator lamps
Lane detection (automatic)
see Lane Keeping Assist
Lane Keeping Assist
Activating/deactivating ................. 200
Display message ............................ 223
Function/information.................... 180
Lane Tracking package ..................... 178
Lap time (RACETIMER) ...................... 205
LATCH-type (ISOFIX) child seat
anchors ................................................ 60
Light function,active
Display message ............................ 218
Lighting
Lightswitch................................... 106
Lights
Activating/deactivating the interiorlighting delayed switch-off .202
Automatic headlamp mode ............ 107
Cornering light function ................. 109
Display message ............................ 216
Driving abroad ............................... 106
Fog lamps ...................................... 107
Hazard warning lamps ................... 109
High beam flasher .......................... 109
High-beam headlamps ................... 109
Low-beam headlamps .................... 107
Parking lamps ................................ 108
12
Index
Rear fog lamp ................................ 108
Standing lamps .............................. 108
Switching Adaptive Highbeam
Assist on/off ................................. 202
Switching the daytime running
lamps on/off (on-board computer) 201
Switching the daytime running
lamps on/off (switch) .................... 107
Switching the exteriorlighting
delayed switch-off on/off (on-
board computer)............................ 202
Switching the surround lighting
on/off (on-board computer) .......... 202
Turn signals ................................... 108
see Changing bulbs
see Interior lighting
see Lighting
Light sensor (display message) ....... 219
Loading guidelines ............................ 248
Locking
see Centrallocking
Locking (doors)
Automatic ........................................ 78
Emergency locking ........................... 79
From inside (central locking
button) ............................................. 78
Locking centrally
see Centrallocking
Locking verification signal (on-
board computer) ............................... 203
Low-beam headlamps
Changing bulbs .............................. 113
Display message ............................ 216
Setting for driving abroad
(symmetrical) ................................. 106
Switching on/off ........................... 107
Lumbar support
Adjusting the 4-way lumbar
support ............................................ 96
M
M+S tires ............................................ 302
Maintenance
see ASSYST PLUS
Malfunction message
see Display messages
Matte finish (cleaning instructions) 279
mbrace
Call priority .................................... 261
Display message ............................ 211
Downloading destinations
(COMAND) ..................................... 261
Downloading routes....................... 264
Emergency call .............................. 258
Geo fencing ................................... 264
Important safety notes .................. 257
Locating astolen vehicle............... 263
MB info call button ........................ 260
Remote vehicle locking .................. 262
Roadside Assistance button .......... 260
Search &Send ............................... 262
Self-test ......................................... 258
Speed alert .................................... 264
System .......................................... 258
Triggering the vehicle alarm ........... 265
Vehicle remote malfunction
diagnosis....................................... 263
Vehicle remote unlocking .............. 262
Mechanical key
Function/notes ................................ 74
Locking vehicle ................................ 79
Unlocking the driver's door .............. 79
Memory card (audio) ......................... 196
Memory function ............................... 102
Message memory (on-board
computer) .......................................... 208
Messages
see Display messages
Mirrors
see Exterior mirrors see Rear-view mirror see Vanity mirror (in the sun visor)
Mobile phone
Menu (on-board computer) ............ 197
Modifying the programming
(SmartKey) ........................................... 73
MOExtended run-flat system ........... 287
Mounting wheels
Lowering the vehicle ...................... 328
Mounting anew wheel ................... 327
Preparing the vehicle ..................... 324
Raising the vehicle ......................... 325
Removing awheel .......................... 327
Securing the vehicle against
rolling away ................................... 325
Index
13
MP3
Operation ....................................... 196
see separate operating instructions
Multifunction display
Function/notes ............................. 192
Permanent display......................... 201
Multifunction steering wheel
Operating the on-board computer .191
Overview .......................................... 33
N
Navigation
Menu (on-board computer) ............ 195
see separate operating instructions
NECK-PRO head restraints
Operation .........................................52
Resetting after being triggered ........ 53
Notes on breaking-in anew vehicle 132
O
Occupant Classification System (OCS)
Faults............................................... 51
Operation .........................................46
System self-test ............................... 49
Occupant safety
Childreninthe vehicle ..................... 58
System overview .............................. 40
OCS
Faults ............................................... 51
Operation .........................................46
System self-test ............................... 49
Odometer ........................................... 193
Oil
see Engine oil
On-board computer
AMG menu ..................................... 204
Assistance menu ........................... 198
Audiomenu ................................... 196
Convenience submenu .................. 203
Displaying a service message ........ 272
Display messages .......................... 208
DISTRONICPLUS ........................... 165
Factory settings submenu ............. 204
Important safety notes .................. 190
Instrument cluster submenu .......... 201
Lighting submenu .......................... 201
Menu overview .............................. 193
Message memory .......................... 208
Navigation menu ............................ 195
Operation ....................................... 191
RACETIMER ................................... 205
Service menu ................................. 200
Settings menu ............................... 200
Standard display............................ 193
Telephone menu ............................ 197
Trip menu ...................................... 193
Vehicle submenu ........................... 203
Video DVD operation..................... 197
Opening and closing the side trim
panels ................................................. 115
Operating system
see On-board computer
Outside temperature display ........... 191
Overhead control panel ...................... 36
P
Paintcode number ............................ 336
Paintwork (cleaning instructions) ... 279
Panic alarm .......................................... 40
Panorama roof with power tilt/ sliding panel
Opening/closing .............................. 87
Opening/closing the roller
sunblind ........................................... 88
Problem (malfunction) ..................... 89
Resetting ......................................... 88
Panorama sliding sunroof
Important safety notes .................... 86
Parking ............................................... 150
Important safety notes .................. 150
Parking brake ................................ 151
Position of exterior mirror, front-
passenger side ............................... 101
Rearview camera .......................... 177
see PARKTRONIC
Parking aid
Parking Guidance ........................... 174
see Exterior mirrors see PARKTRONIC
Parking brake
Display message ............................ 210
Notes/function .............................. 151
14
Index
Parking Guidance
Display message ............................ 224
Important safety notes .................. 174
Parking lamps
Changing bulbs .............................. 114
Switching on/off ........................... 108
PARKTRONIC
Deactivating/activating ................. 173
Driving system ............................... 171
Function/notes ............................. 171
Important safety notes .................. 171
Problem (malfunction) ................... 174
Range of the sensors ..................... 172
Warning display............................. 172
PASSENGERAIR BAG OFF
Problems (malfunction) .................. 215
PASSENGER AIR BAG OFF indicator
lamp ...................................................... 46
Plastic trim (cleaning instructions) .282
Power washers .................................. 278
Power windows
see Side windows
PRE-SAFE®(anticipatory occupant protection)
Display message ............................ 211
Operation .........................................52
PRE-SAFE®Brake
Activating/deactivating ................. 199
Display message ............................ 212
Function/notes ................................ 68
Warning lamp ................................. 245
Program selector button .................. 142
Protection of the environment
General notes .................................. 21
Pulling away
Automatic transmission ................. 136
Q
Qualifiedspecialistworkshop ........... 25
R
RACE START (AMG vehicles) ............. 169
RACETIMER (on-board computer) .... 205
Radar sensor system
Activating/deactivating ................. 203
Display message ............................ 223
Radio
Selecting astation ......................... 196
see separate operating instructions
Reading lamp ..................................... 111
Rear compartment
Setting the airvents...................... 130
Rear fog lamp
Display message ............................ 218
Switching on/off ........................... 108
Rear seat (folding the backrest
forwards/back) ................................. 250
Rear view camera
Cleaning instructions ..................... 281
Function/notes ............................. 177
Rear-view mirror
Anti-glare(manual) .......................... 99
Dipping (automatic) ....................... 101
Rear window defroster
Problem (malfunction) ................... 129
Switching on/off ........................... 128
Refrigerant (air-conditioning system)
Important safety notes .................. 343
Refueling
Fuel gauge ....................................... 31
Important safety notes .................. 147
Notes for AMG vehicles ................. 339
Refueling process.......................... 148
see Fuel
Releasing the parking lock manually (automatic transmission) 147 Remote control
Garage door opener ....................... 265
Programming (garage door opener) 265
Reporting safety defects .................... 26
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 222
Warning lamp ................................. 242
see Fuel
Restraint system
see SRS (Supplemental Restraint System)
Reverse gear
Engaging (automatic transmission) 140
Index
15
Reversing feature
Panorama sliding sunroof ................ 87
Roller sunblind ................................. 88
Side windows ................................... 83
Roadside Assistance (breakdown) .... 23
Roller blind
see Roller sunblind
Roller sunblind
Opening/closing .............................. 88
Panorama roof with power tilt/
sliding panel ..................................... 87
Roof carrier ........................................ 252
Roof lining and carpets (cleaning
guidelines) ......................................... 283
Roof load (maximum) ........................ 344
Route (navigation)
see Route guidance (navigation)
Route guidance (navigation) ............ 195
S
Safety
Childreninthe vehicle ..................... 58
Child restraint systems .................... 58
Occupant Classification System
(OCS) ............................................... 46
Overview of occupant safety
systems ........................................... 40
Safety system
see Driving safety systems
Seat belts
Adjusting the driver's and front-
passenger seatbelt ......................... 56
Belt force limiters ............................ 57
Cleaning ......................................... 283
Correct usage .................................. 54
Emergency Tensioning Devices ........57
Fastening ......................................... 55
Important safety guidelines ............. 53
Releasing ......................................... 56
Safety guidelines ............................. 41
Switching belt adjustment on/off
(on-board computer) ...................... 204
Warning lamp ................................. 234
Warning lamp (function) ................... 56
see Seat belts
Seats
Adjusting (electrically)..................... 95
Adjusting (manually and
electrically)...................................... 94
Adjusting the 4-way lumbar
support ............................................ 96
Adjusting the head restraint ............ 95
Cleaning the cover ......................... 282
Correct driver's seat position ........... 92
Folding the backrests forward/
back .................................................95
Important safety notes .................... 93
Seat backrestdisplay message ..... 231
Seat backrestdisplay message (12-button multifunction steering
wheel) ............................................ 231
Seat heating problem ...................... 96
Seat ventilation problem .................. 97
Storing settings (memory function) 102
Switching seatheating on/off ......... 96
Switching seatventilation on/off .... 97
Sensors (cleaning instructions) ....... 281
Service menu (on-board computer) .200 Service products
Brake fluid ..................................... 341
Coolant (engine) ............................ 341
Engine oil ....................................... 340
Fuel ................................................ 337
Important safety notes .................. 337
Refrigerant (air-conditioning
system) .......................................... 343
Washer fluid ...................................342
Settings
Factory (on-board computer) ......... 204
On-board computer ....................... 200
Setting the air distribution ............... 126
Setting the airflow ............................ 126
SETUP (on-board computer) ............. 205
Side impact air bag ............................. 45
Side marker lamp (display
message) ............................................ 218
Side windows
Cleaning ......................................... 280
Convenience closing feature ............ 85
Convenience opening feature .......... 84
Important safety information ........... 83
Opening/closing .............................. 84
16
Index
Problem (malfunction) ..................... 86
Resetting ......................................... 86
Sliding sunroof
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery ....................... 75
Changing the programming ............. 73
Checking the battery ....................... 75
Convenience closing feature ............ 85
Convenience opening feature .......... 84
Display message ............................ 232
Door central locking/unlocking ....... 72
Important safety notes .................... 72
Loss ................................................. 76
Mechanical key ................................ 74
Positions (ignition lock) ................. 133
Problem (malfunction) ..................... 76
Starting the engine ........................ 135
Snow chains ...................................... 303
Sockets
General notes ................................ 255
Rearcompartment......................... 255
Spare wheel
Storage location ............................ 332
Specialist workshop ............................ 25
Special seat beltretractor .................. 60
Speed,controlling
see Cruise control
Speedometer
Digital ............................................ 194
In the Instrument cluster ................. 31
Segments ...................................... 191
Selecting the unit of measurement 201
see Instrument cluster
SPORT handling mode
Activating/deactivating (AMG
vehicles) .......................................... 66
Warning lamp ................................. 239
SRS
see SRS (Supplemental Restraint
System)
SRS (Supplemental Restraint System)
Display message ............................ 212
Introduction ..................................... 41
Warning lamp ................................. 241
Warning lamp (function) ................... 41
Standing lamps
Changing bulbs .............................. 114
Display message ............................ 218
Switching on/off ........................... 108
Start/stop function
see ECO start/stop function
Starting (engine) ................................ 135
Steering (display message) .............. 232
Steering wheel
Adjusting (electrically)..................... 98
Adjusting (manually)........................ 97
Button overview ............................... 33
Buttons (on-board computer) ......... 191
Cleaning ......................................... 282
Important safety notes .................... 97
Paddle shifters ............................... 143
Storing settings (memory function) 102
Steering wheel paddle shifters ........ 143
Stopwatch (RACETIMER) ................... 205
Stowage areas ................................... 248
Stowage compartments
Armrest (under) ............................. 249
Cupholders ................................... 253
Glove box .......................................249
Important safety information ......... 248
Stowage net ................................... 249
Stowage net ....................................... 249
Stowage well beneath the trunk
floor .................................................... 251
Summer opening
see Convenience opening feature
Summer tires ..................................... 302
Sun visor ............................................ 253
Surround lighting (on-board
computer) .......................................... 202
Switching air-recirculation mode
on/off ................................................. 129
Switching off the alarm (ATA) ............ 70
T
Tachometer ........................................ 191
Tail lamps
Display message ............................ 217
Tank content
Fuel gauge ....................................... 31
Index
17
Technical data
Capacities ...................................... 337
Emergency spare wheel ................. 333
Information .................................... 336
Tires/wheels ................................. 328
Vehicle data ................................... 344
TELEAID
Call priority .................................... 261
Downloading destinations
(COMAND) ..................................... 261
Downloading routes....................... 264
Emergency call .............................. 258
Geo fencing ................................... 264
Important safety notes .................. 257
Locating astolen vehicle............... 263
MB info call button ........................ 260
Remote vehicle locking .................. 262
Roadside Assistance button .......... 260
Search &Send ............................... 262
Self-test ......................................... 258
Speed alert .................................... 264
System .......................................... 258
Triggering the vehicle alarm ........... 265
Vehicle remote malfunction
diagnosis....................................... 263
Vehicle remote unlocking .............. 262
Telephone
Accepting acall ............................. 197
Display message ............................ 232
Menu (on-board computer) ............ 197
Number from the phone book ........198
Redialing ........................................ 198
Rejecting/ending acall ................. 197
Temperature
Coolant .......................................... 190
Coolant (on-board computer) ......... 204
Engine oil (on-board computer) ...... 204
Outside temperature ......................191
Setting (climate control) ................ 126
Theft deterrent systems
ATA (Anti-Theft Alarm system) ......... 70
Immobilizer...................................... 69
Through-loading feature ................... 250
Time
see separate operating instructions
Timing (RACETIMER) ......................... 205
Tire pressure
Calling up (on-board computer) ..... 308
Checking manually ........................ 307
Display message ............................ 228
Maximum ....................................... 306
Notes ............................................. 305
Pressure loss warning .................... 307
Recommended ............................... 303
see Tire pressure
Tire pressure loss warning system
Important safety notes .................. 307
Restarting ...................................... 308
Tire pressure monitoring system
Checking the tire pressure
electronically ................................. 310
Function/notes ............................. 308
Restarting ...................................... 310
Warning lamp ................................. 246
Warning message .......................... 310
Tires
Aspect ratio (definition) ................. 323
Average weight of the vehicle
occupants (definition) .................... 321
Bar (definition) ............................... 321
Changing awheel .......................... 324
Characteristics .............................. 321
Checking ........................................ 301
Definition of terms ......................... 321
Directionofrotation ...................... 324
Display message ............................ 228
Distributionofthe vehicle
occupants (definition) .................... 323
DOT, Tire Identification Number
(TIN) ...............................................320
DOT (Department of
Transportation) (definition) ............ 321
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 322
GVW (Gross Vehicle Weight)
(definition) ..................................... 322
GVWR (Gross Vehicle Weight
Rating) (definition) ......................... 322
Important safety notes .................. 300
Increased vehicle weight due to
optional equipment (definition) ...... 321
Kilopascal (kPa) (definition) ........... 322
Labeling (overview)........................ 317
Load bearing index (definition) ...... 323
Load index ..................................... 320
18
Index
Load index (definition) ................... 322
M+S tires ....................................... 302
Maximum loaded vehicle weight
(definition) ..................................... 322
Maximum load on a tire (definition) 322
Maximum permissible tire
pressure (definition) ....................... 322
Maximum tire load......................... 315
Maximum tire load (definition) ....... 322
MOExtended tires .......................... 287
Optional equipment weight
(definition) ..................................... 323
PSI (pounds per square inch)
(definition) ..................................... 322
Replacing ....................................... 324
Service life ..................................... 302
Sidewall (definition) ....................... 323
Speed rating (definition) ................ 322
Storing ........................................... 324
Structure and characteristics
(definition) ..................................... 321
Summer tires ................................. 302
Temperature .................................. 317
TIN (Tire Identification Number)
(definition) ..................................... 323
Tire bead(definition) ...................... 323
Tire pressure (definition) ................ 323
Tire pressures (recommended)...... 321
Tire size (data) ............................... 328
Tire size designation, load-bearing
capacity, speed rating .................... 318
Tire tread ....................................... 301
Tire tread (definition) ..................... 323
Total load limit (definition) ............. 323
Traction ......................................... 316
Traction (definition) ....................... 323
Treadwear ..................................... 316
Uniform Tire Quality Grading
Standards...................................... 316
Uniform Tire Quality Grading
Standards(definition) .................... 321
Unladen weight (definition) ............ 322
Wearindicator(definition) ............. 323
Wheelrim (definition).................... 321
see Flat tire
Top Tether ............................................ 61
Towing
Important safety guidelines ........... 294
Installing the towing eye ................ 295
Removing the towing eye............... 295
With the rear axle raised ................ 295
Towing away
With both axles on the ground ....... 295
Tow-starting
Emergency engine starting ............ 296
Important safety notes .................. 294
Transmission
see Automatic transmission
Transporting the vehicle .................. 296
Trim pieces (cleaning instructions) .282 Trip computer (on-board computer) 193 Trip odometer
Calling up ....................................... 193
Resetting (on-board computer) ...... 194
see Trip odometer
Trunk
Emergency release .......................... 82
Important safety notes .................... 80
Locking separately........................... 82
Opening (automatically from
inside) .............................................. 81
Opening (automatically from
outside) ............................................ 81
Trunk lid
Display message ............................ 231
Opening/closing .............................. 80
Opening dimensions ...................... 344
Trunk load (maximum) ......................344
Turn signals
Display message ............................ 216
Switching on/off ........................... 108
see Turn signals
Type identification plate
see Vehicle identification plate
U
Unlocking
Emergency unlocking ....................... 79
From inside the vehicle (central
unlocking button) ............................. 78
Index
19
V
Vanity mirror (in the sun visor) ........ 254
Vehicle
Data acquisition ............................... 26
Display message ............................ 230
Emergency locking ........................... 79
Emergency unlocking ....................... 79
Equipment ....................................... 22
Individualsettings .......................... 200
Limited Warranty ............................. 26
Loading .......................................... 311
Locking (in an emergency) ............... 79
Locking (SmartKey) .......................... 72
Lowering ........................................ 328
Maintenance .................................... 23
Parking for a long period ................ 152
Pulling away ................................... 136
Raising ........................................... 325
Reporting problems ......................... 26
Securing from rolling away ............ 325
Towing away .................................. 294
Transporting .................................. 296
Unlocking (in an emergency) ........... 79
Unlocking (SmartKey) ...................... 72
Vehicle data ................................... 344
Vehicle data ....................................... 344
Vehicle dimensions ........................... 344
Vehicle emergency locking ................ 79
Vehicle identification number
see VIN
Vehicle identification plate .............. 336
Vehicle tool kit .................................. 286
Video (DVD) ........................................ 197
VIN ...................................................... 336
W
Warning and indicator lamps
ABS ................................................ 236
Brakes ........................................... 236
Check Engine ................................. 242
Coolant .......................................... 243
Distance warning ........................... 245
DISTRONICPLUS ........................... 245
ESP®.............................................. 238
ESP®OFF ....................................... 239
Fuel tank ........................................ 242
Overview .......................................... 32
PASSENGER AIR BAG OFF
indicator lamp .................................. 46
Reserve fuel ................................... 242
Seat belt........................................ 234
SPORT handling mode ................... 239
SRS ................................................ 241
Tire pressure monitor .................... 246
Warranty ............................................ 336
Washer fluid
Display message ............................ 232
Wheel bolttightening torque ........... 328
Wheel chock ...................................... 325
Wheels
Changing awheel .......................... 324
Checking ........................................ 301
Cleaning ......................................... 279
Cleaning (warning) ......................... 324
Emergency spare wheel ................. 331
Important safety notes .................. 300
Interchanging/changing ................ 324
Mounting anew wheel ................... 327
Mounting awheel .......................... 324
Removing awheel .......................... 327
Storing ........................................... 324
Tightening torque ........................... 328
Wheelsize/tiresize ....................... 328
Window curtain air bag
Display message ............................ 213
Operation .........................................46
Windows
see Side windows
Windshield
Defrosting ...................................... 127
see Windshield
Windshieldwasher fluid
see Windshield washer system
Windshield washer system .............. 277
Notes ............................................. 342
Windshieldwipers
Problem (malfunction) ................... 119
Replacing the wiper blades ............ 117
Switching on/off ........................... 116
Winterdriving
Important safety notes.................. 302
Slippery road surfaces ................... 157
Snow chains .................................. 303
Index
20
Winter tires
M+S tires ....................................... 302
Wiper blades
Cleaning ......................................... 280
Important safety notes .................. 117
Replacing ....................................... 117
Wooden trim (cleaning instructions) 282 Workshops
see Qualified specialist workshop
Introduction
21
Protection of the environment
General notes
Environmental note
H
Daimler's declared policy is one of comprehensive environmental protection.
The objectives are for the natural resources that form the basis of our existence on this planet to be used sparingly and in a manner that takes the requirements of both nature and humanity into account.
You too can help to protect the environment by operating your vehicle in an environmentally responsible manner.
Fuel consumption and the rate of engine, transmission, brake and tire wearare affected by these factors:
R
operating conditions of your vehicle
R
your personal driving style
You can influence both factors. You should bear the following in mind:
Operating conditions:
R
avoid short trips as these increase fuel consumption.
R
always make sure that the tire pressures are correct.
R
do not carry any unnecessary weight.
R
remove roof racks once you no longer need them.
R
a regularly serviced vehicle will contribute to environmental protection. You should therefore adhere to the service intervals.
R
always have service work carried out at a qualified specialist workshop.
Personal driving style:
R
do not depress the accelerator pedal when starting the engine.
R
do not warm up the engine when the vehicle is stationary.
R
drive carefully and maintain a safe distance from the vehicle in front.
R
avoid frequent, sudden acceleration and braking.
R
change gear in good time and use each gear only up to Ô of its maximum engine speed.
R
switch off the engine in stationary traffic.
R
keep an eye on the vehicle's fuel consumption.
Environmental concerns and recommendations
Wherever the operating instructions require you to dispose of materials, first try to regenerate or re-use them. Observe the relevant environmental rules and regulations when disposing of materials. In this way you will help to protect the environment.
Genuine Mercedes-Benz parts
Environmental note
H
Daimler AGalso supplies reconditioned major assemblies and parts which are of the same quality as new parts. They are covered by the same Limited Warranty entitlements as new parts.
!
Air bags and Emergency Tensioning Devices, as well as control units and sensors for theserestraint systems, maybe installed in the following areas of your vehicle:
R
doors
R
door pillars
R
door sills
R
seats
R
cockpit
R
instrument cluster
R
center console
Do not install accessories such as audio systems in these areas. Do not carry out repairs or welding. You could impair the operating efficiency of the restraint systems.
Z
Introduction
22
Have aftermarketaccessories installed at a qualified specialist workshop.
You could jeopardize the operating safety of your vehicle if you use parts, tires and wheels as well as accessories relevant to safety which have not beenapproved by Mercedes. This could lead to malfunctions in safety­relevant systems, e.g. the brake system.Use only genuine Mercedes-Benz parts or parts of equal quality. Only use tires, wheels and accessories that have been specifically approved for your vehicle.
Genuine Mercedes-Benz parts are subject to strict quality control. Every part has been specifically developed, manufactured or selected for and adapted to Mercedes-Benz vehicles. Only genuine Mercedes-Benz parts should therefore be used.
More than 300,000 different genuine Mercedes-Benz parts are available for Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain a supply of genuine Mercedes-Benz parts for necessary service and repair work. In addition, strategically located parts delivery centers provide quick and reliable parts service.
Always specify the vehicle identification number (VIN) (Y page 336) and the engine number (Y page 337) when ordering genuine Mercedes-Benz parts.
Operator's Manual
General notes
Before you first drive off, read this Operator's Manual carefully and familiarize yourselfwith your vehicle.
For your own safety and a longer vehicle life, follow the instructions and warning notices in this manual. Disregarding themmay lead to damage to the vehicle or personal injury.
Vehicle damage resulting from the disregard of the instructions is not covered by the Mercedes-BenzLimited Warranty.
Vehicle equipment
This Operator's Manual describes all models and all standard and optional equipmentof your vehicle available at thetime of going to print. Country-specific differences are possible.Please note that your vehicle may not be equipped with all features described. This also applies to safety-related systems and functions.The equipment in your vehicle may therefore differ from some of the descriptions or illustrations.
The original purchase agreement lists all systems installed in your vehicle.
Contact an authorized Mercedes-BenzCenter if you have any questions about equipment or operation.
The Operator's Manual and Maintenance Booklet are important documents and should be kept in the vehicle.
Service and vehicle operation
Service and literature
Your vehicle is covered under the terms of the warranties printed in the Service and Warranty Information booklet. Your authorized Mercedes-BenzCenter will exchange or repair any defective parts originally installed in the vehicle in accordance with the termsofthe following warranties:
R
New Vehicle Limited Warranty
R
Emission Systems Warranty
R
Emission Performance Warranty
R
California, Connecticut, Maine, Massachusetts, New York, Pennsylvania, Rhode Island and Vermont Emission Control Systems Warranty
R
State warranty enforcement laws (lemon laws)
Introduction
23
Information for customers in California
Under California law you may be entitled to a replacementofyour vehicle or a refund of the purchase price or lease price, if after a reasonable number of repair attempts Mercedes-Benz USA, LLC and/or its authorized repair or service facilities fail to fix one or more substantial defects or malfunctions in the vehicle that are covered by its express warranty. During the period of 18 months from original delivery of the vehicle or the accumulation of 18,000 miles (approximately 29,000 km) on the odometer of the vehicle, whichever occurs first, a reasonable number of repair attempts is presumed for a retail buyer or lessee if one or more of the following occurs:
(1) the same substantial defect or
malfunction results in a condition that is likely to cause death or serious bodily injury if the vehicle is driven, that defect or malfunction has been subject to repair two or more times, and you have directly notified Mercedes-Benz USA, LLC in writing of the need for its repair,
(2) the same substantial defect or
malfunction of a less serious nature than category (1) has been subject to repair four or more times and you have directly notified us in writing of the need for its repair, or
(3) the vehicle is out of service by reason of
repair of the same ordifferent substantial defects or malfunctions for a cumulative total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes all the necessary maintenance work which should be done at regular intervals.
Always have the Service and Warranty Booklet with you when you bring the vehicle to an authorized Mercedes-Benz Center. The service advisor will record every service for you in the Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372) (USA)
1-800-387-0100 (Canada)
For additional information, refer to the Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty booklet (Canada).You will find both in your vehicle literature portfolio.
Change of address or change of ownership
In the event of a change of address, please send us the "Notification of Address Change" in the Service and Guarantee booklet or simply call the Mercedes-Benz Customer Assistance Center (USA) at the hotline number 1-800-FOR-MERCedes(1-800-367-6372) or Customer Service Center (Canada) at 1-800-387-0100. This will assist us in contacting you in a timely manner should the need arise.
If you sell your Mercedes, please leave the entire literature in the vehicle so that it is available to the next owner.
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Introduction
24
If you have purchased a used car, please send us the "Notification of Used Car Purchase" in the Service and Guarantee booklet or simply call the Mercedes-Benz Customer Assistance Center (USA) at the hotline number 1-800-FOR-MERCedes(1-800-367-6372) or Customer Service (Canada) at 1-800-387-0100.
Vehicle operation outside the USA and Canada
If you planto operate your vehicle in foreign countries, please be aware that:
R
service facilities or replacement parts may not be readily available.
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unleaded fuel for vehicles with a catalytic converter may not be available.Leaded fuel may cause damage to the catalytic converter.
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the fuel may have a considerably lower octane rating. Unsuitable fuel can cause engine damage.
Some Mercedes-Benz models are available for delivery in Europe through our European Delivery Program. For details, consult an authorized Mercedes-Benz Center or write to one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Operating safety
Important safety notes
WARNING
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If you do not have the prescribed service/ maintenance work or any required repairs carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/ maintenance work as well as any required repairs carried out at a qualified specialist workshop.
WARNING
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If you switch off the ignition while driving, safety-relevant functions are only available with limitations,or not at all. This could affect, for example, the power steering and the brake boosting effect.You will require considerably more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving.
WARNING
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Modifications to electronic components, their software as well as wiring can impair their function and/or the function of other networked components. In particular, systems relevant to safety could also be affected. As a result, these may no longer function as intended and/or jeopardize the operating safety of the vehicle. There is an increased risk of an accident and injury.
Never tamper with the wiring as well as electronic components or their software. You should have all work to electrical and electronic equipment carriedout at aqualified specialist workshop.
There is a risk of damage to the vehicle if:
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the vehicle becomes stuck, e.g. on a high curb or an unpaved road
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you drive too fast over an obstacle, e.g. a curb or a hole in the road
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a heavy object strikes the undercarriage or parts of the chassis.
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In situations like this, the body, the undercarriage, chassis parts, wheels or tires could be damaged withoutthe damage being visible. Components damaged in this way can unexpectedly fail or, in the case of an accident, no longer withstand the strain they are designed to.
If the underbody paneling is damaged, combustible materials such as leaves, grass or twigs can gather between the underbody and the underbody paneling. If these materials come in contact with hot parts of the exhaust system for an extended period, they can catch fire.
Have the vehicle checked and repaired immediately at a qualified specialist workshop. If on continuing your journey you notice that drivingsafety is impaired, pull over and stop the vehicle immediately, paying attention to road and traffic conditions. In such cases, visit a qualified specialist workshop.
Declarations of conformity
Vehicle components which receive and/or transmit radio waves
USA: "The wireless devices of this vehicle
comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1) These devices may not cause harmful interference, and 2) These devices must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment."
Canada: "The wireless devices of this vehicle comply with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) These devices may not cause interference, and (2) These devices must accept any interference,
including interference that may cause undesired operation of the device."
Diagnostics connection
The diagnostics connection is only intended for the connection of diagnostic equipment at a qualified specialist workshop.
WARNING
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If you connect equipment to the diagnostics connection in the vehicle, it may affect the operation of the vehicle systems. As a result, the operating safety of the vehicle could be affected. There is a risk of an accident.
Do not connect any equipment to a diagnostics connection in the vehicle.
WARNING
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Objects in thedriver's footwell canrestrict the pedal travel or obstruct adepressed pedal. The operating and road safety of the vehicle is jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are stowed correctly, and that they cannot enter the driver's footwell. Install the floormats securely and as specified in order to ensure sufficientclearance for the pedals. Do not use loose floormats.
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If the engine is switched off and equipmentonthe diagnostics connection is used, the starter battery may discharge.
Connecting equipment to the diagnostics connection can lead to emissions monitoring information being reset, for example. This may lead to the vehicle failing to meet the requirements of the next emissions test during the main inspection.
Qualified specialist workshop
An authorized Mercedes-BenzCenter is a qualified specialist workshop. It has the necessary specialist knowledge, tools and qualifications to correctly carry out the work
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required on yourvehicle. This is especiallythe case for work relevant to safety.
Observe the notes in the Maintenance Booklet.
Always have the following work carried out at an authorized Mercedes-BenzCenter:
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work relevant to safety
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service and maintenance work
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repair work
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alterations, installation work and modifications
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work on electronic components
Problems with your vehicle
If you should experience aproblemwith your vehicle, particularly one that you believe may affectits safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem againwith a Mercedes-BenzCenter or contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-BenzCanada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is published as required of manufacturers under Title 49, Code of U.S. Federal Regulations, Part 575pursuantto the "National Traffic and Motor Vehicle Safety Act of 1966".
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA)in addition to notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may open an investigation, and if it finds thata safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236(TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to: Administrator, NHTSA, 400 Seventh Street, SW., Washington, DC 20590.
You can also obtain other information about motor vehicle safety from
http://www.safercar.gov
Limited Warranty
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Follow the instructions in this manual aboutthe proper operation of your vehicle as well as about possible vehicle damage. Damage to your vehicle that arises from culpable contraventions against these instructions is not covered either by the Mercedes-BenzLimited Warranty or by the New or Used-Vehicle Warranty.
Data stored in the vehicle
Information about electronic data acquisition in the vehicle
(Including notice pursuantto California Code
§ 9951)
Your vehicle records electronic data. If your vehicle is equipped with mbrace (Canada: TELE AID), data is transmitted in the event of an accident.
This information helps, for example, to test vehicle systems after an accident and to continually improve vehicle safety. Daimler AG can access this data and submit it:
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for safety research or vehicle diagnosis purposes
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with the consent of the vehicle owner
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on the instruction of prosecuting authorities
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for use in arbitration of disputes that involve Daimler AG, its affiliates or its sales and service organizations
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as otherwise required or permitted by law.
Please check your mbrace (Canada: TELE AID) purchase agreement to find out more about data that can be recorded and transmitted by this system.
Information on copyright
General information
Information on license for free and open­source software used in your vehicle and its electronic components is available on the following website:
http://www.mercedes-benz.com/ opensource
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