Mercedes C 350 2015, C 250 2015 User Manual
É20458445001ËÍ
2045844500
C-Class
Coupe
Operator's Manual
Order no. 65150815 13 Part no. 20458445 00 Edition A 2015
C-Class Coupe
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2045844500
É20458445001ËÍ
Contents
3
Index ....................................................... 4
Introduction ......................................... 21
At a glance ........................................... 29
Safety ................................................... 39
Opening and closing ........................... 73
Seats, steering wheel and mirrors .... 93
Lights and windshield wipers .......... 107
Climate control ................................. 121
Driving and parking .......................... 131
On-board computer and displays .... 189
Stowage and features ...................... 247
Maintenance and care ...................... 271
Breakdown assistance ..................... 285
Wheels and tires ............................... 301
Technical data ................................... 341
Index
4
1, 2, 3 ...
115 V socket ...................................... 256
12 V socket
see Sockets
4ETS
see ETS/4ETS (Electronic Traction System)
4MATIC (permanent four-wheel
drive) .................................................. 171
A
ABS (Anti-lock Braking System)
Display message ............................ 209
Function/notes ................................ 64
Important safety notes .................... 64
Warning lamp .................................235
Activating/deactivating cooling
with air dehumidification ................. 125
Active Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 200
Display message ............................ 224
Function/information .................... 183
Active Driving Assistance package .. 183
Active Lane Keeping Assist
Activating/deactivating (on-
board computer) ............................ 200
Display message ............................ 223
Function/information .................... 186
ADAPTIVE BRAKE ................................. 70
Adaptive Highbeam Assist
Display message ............................ 219
Function/notes ............................. 112
Switching on/off ................... 112, 113
Additives (engine oil) ........................ 346
Air bags
Display message ............................ 215
Front air bag (driver, front
passenger) ....................................... 44
Important safety notes .................... 42
Knee bag .......................................... 45
PASSENGER AIR BAG OFF indica-
tor lamp ........................................... 47
Pelvis air bag ................................... 46
Safety guidelines ............................. 41
Side impact air bag .......................... 45
Window curtain air bag .................... 46
Air-conditioning system
see Climate control
Air vents
Glove box ....................................... 130
Important safety notes .................. 129
Rear ............................................... 130
Setting ........................................... 129
Setting the center air vents ........... 130
Setting the side air vents ............... 130
Alarm
ATA (Anti-Theft Alarm system) ......... 72
Switching off (ATA) .......................... 72
Switching the function on/off
(ATA) ................................................ 72
Alarm system
see ATA (Anti-Theft Alarm system)
AMG menu (on-board computer) ..... 204
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Ashtray ............................................... 254
Assistance display (on-board com-
puter) .................................................. 199
Assistance menu (on-board com-
puter) .................................................. 198
ASSYST PLUS
Displaying a service message ........ 277
Hiding a service message .............. 276
Notes ..................................... 276, 277
Resetting the service interval dis-
play ................................................ 277
Service message ............................ 276
Special service requirements ......... 277
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 72
Function ........................................... 72
Switching off the alarm .................... 72
ATTENTION ASSIST
Activating/deactivating ................. 200
Display message ............................ 222
Function/notes ............................. 179
see ATTENTION ASSIST
Audio menu (on-board com-
puter) .................................................. 196
Index
5
Audio system
see separate operating instructions
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshop
see Qualified specialist workshop
AUTO lights
Display message ............................ 218
see Lights
Automatic car wash (care) ...............278
Automatic engine start (ECO start/
stop function) ....................................138
Automatic engine switch-off (ECO
start/stop function) .......................... 137
Automatic headlamp mode .............. 109
Automatic transmission
Accelerator pedal position ............. 143
Automatic drive program ...............144
Changing gear ............................... 143
Display message ............................ 230
Driving tips ....................................143
Emergency running mode .............. 148
Kickdown ....................................... 143
Manual drive program .................... 146
Overview ........................................ 141
Problem (malfunction) ................... 148
Program selector button ................ 143
Pulling away ................................... 136
Releasing the parking lock man-
ually ............................................... 148
Selector lever ................................ 141
Shift ranges ................................... 145
Starting the engine ........................ 135
Steering wheel paddle shifters ...... 144
Transmission position display ........ 142
Transmission positions .................. 142
Automatic transmission emer-
gency mode ....................................... 148
B
Backup lamp
Changing bulbs .............................. 117
Display message ............................ 218
Bag hook ............................................ 251
BAS (Brake Assist System) ................. 64
BAS PLUS (Brake Assist System
PLUS) .................................................... 65
Battery (SmartKey)
Checking .......................................... 77
Important safety notes .................... 76
Replacing ......................................... 77
Battery (vehicle)
Charging ........................................ 293
Display message ............................ 221
Important safety notes .................. 290
Jump starting ................................. 294
Belt
see Seat belts
Belt force limiter
Activation ......................................... 57
Function ........................................... 57
Blind Spot Assist
Activating/deactivating ................. 200
Display message ............................ 224
Notes/function .............................. 179
see Active Blind Spot Assist
Brake Assist
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 211
Notes ............................................. 346
Brake lamps
Changing bulbs .............................. 117
Display message ............................ 217
Brakes
ABS .................................................. 64
BAS .................................................. 64
BAS PLUS ........................................ 65
Brake fluid (notes) ......................... 346
Display message ............................ 209
High-performance brake system .... 157
Important safety notes .................. 155
Maintenance .................................. 156
Parking brake ................................ 152
Riding tips ...................................... 155
Warning lamp ................................. 235
Breakdown
see Flat tire
see Towing away/tow-starting
Brightness control knob (instrument cluster lighting, multifunc-
Index
6
tion steering wheel with 12 but-
tons) ..................................................... 31
Bulbs
see Replacing bulbs
C
California
Important notice for retail cus-
tomers and lessees .......................... 23
Calling up a malfunction
see Display messages
Car
see Vehicle
Care
Carpets .......................................... 284
Car wash ........................................ 278
Display ...........................................282
Exterior lights ................................ 281
Gear or selector lever .................... 282
Interior ...........................................282
Matte finish ................................... 280
Notes ............................................. 277
Paint .............................................. 279
Plastic trim ....................................282
Power washer ................................ 278
Rear view camera .......................... 281
Roof lining ...................................... 284
Seat belt ........................................ 283
Seat cover ..................................... 283
Sensors ......................................... 281
Steering wheel ............................... 282
Tail pipes ....................................... 281
Trim pieces ....................................282
Washing by hand ........................... 278
Wheels ...........................................279
Windows ........................................ 280
Wiper blades .................................. 280
Wooden trim .................................. 282
Cargo tie down rings ......................... 251
CD player/CD changer (on-board
computer) .......................................... 196
Center console
Lower section .................................. 35
Upper section .................................. 34
Central locking
Automatic locking (on-board com-
puter) ............................................. 203
Locking/unlocking (SmartKey) ........74
Changing bulbs
Brake lamps ...................................117
Cornering light function ................. 116
High-beam headlamps ................... 116
Low-beam headlamps .................... 115
Parking lamps ................................ 116
Reversing lamps ............................ 117
Standing lamps (front) ................... 116
Children
In the vehicle ................................... 58
Restraint systems ............................ 58
Special seat belt retractor ...............61
Child seat
LATCH-type (ISOFIX) child seat
anchors ............................................ 61
Top Tether .......................................62
Cigarette lighter ................................ 255
Cleaning
Mirror turn signal ...........................281
Climate control
Controlling automatically ...............126
Cooling with air dehumidification .. 125
Defrosting the windows ................. 128
Defrosting the windshield .............. 127
Dual-zone automatic climate con-
trol ................................................. 123
Important safety notes .................. 122
Indicator lamp ................................ 126
Information about using dual-zone
automatic climate control .............. 124
Maximum cooling .......................... 128
Overview of systems ......................122
Problems with cooling with air
dehumidification ............................ 126
Problem with the rear window
defroster ........................................ 129
Refrigerant ..................................... 348
Refrigerant filling capacity ............. 349
Setting the air distribution ............. 126
Setting the airflow ......................... 127
Setting the air vents ......................129
Setting the temperature ................ 126
Index
7
Switching air-recirculation mode
on/off ............................................ 129
Switching on/off ........................... 125
Switching the rear window
defroster on/off ............................ 128
Switching the ZONE function on/
off .................................................. 127
Climate control system
Automatic engine start .................. 138
Automatic engine switch-off .......... 137
Deactivating/activating ................. 139
General information ....................... 137
Important safety notes .................. 137
Introduction ................................... 136
Cockpit
Overview .......................................... 30
see Instrument cluster
COMAND
see separate operating instructions
Combination switch .......................... 110
Consumption statistics (on-board
computer) .......................................... 193
Convenience closing feature .............. 87
Convenience opening feature ............ 86
Coolant (engine)
Checking the level ......................... 275
Display message ............................ 219
Filling capacity ............................... 348
Important safety notes .................. 347
Temperature (on-board com-
puter) ............................................. 204
Temperature gauge ........................ 190
Warning lamp ................................. 242
Cooling
see Climate control
Copyright ............................................. 28
Cornering light function
Changing bulbs .............................. 116
Display message ............................ 216
Function/notes ............................. 111
Crash-responsive emergency light-
ing ....................................................... 114
Cruise control
Cruise control lever ....................... 159
Deactivating ................................... 160
Display message ............................ 227
Driving system ............................... 158
Function/notes ............................. 158
Important safety notes .................. 158
Setting a speed .............................. 159
Storing and maintaining current
speed ............................................. 159
Cup holder
Center console .............................. 253
Important safety notes .................. 253
Rear compartment ......................... 253
Customer Assistance Center
(CAC) ..................................................... 26
Customer Relations Department ....... 26
D
Dashboard
see Instrument cluster
Data
see Technical data
Daytime running lamps
Display message ............................ 218
Switching on/off (on-board com-
puter) ............................................. 201
Switching on/off (switch) .............. 109
Declarations of conformity ................. 25
Delayed switch-off
Exterior lighting (on-board com-
puter) ............................................. 202
Interior lighting .............................. 202
Diagnostics connection ...................... 25
Digital speedometer ......................... 194
Display (cleaning instructions) ........ 282
Display messages
ASSYST PLUS ................................ 276
Calling up (on-board computer) ..... 208
Driving systems ............................. 222
Engine ............................................ 219
General notes ................................ 208
Hiding (on-board computer) ........... 208
KEYLESS-GO .................................. 232
Lights ............................................. 216
Safety systems .............................. 209
SmartKey ....................................... 231
Tires ............................................... 228
Vehicle ........................................... 230
Distance recorder ............................. 193
see Odometer
see Trip odometer
Index
8
Distance warning (warning lamp) .... 244
DISTRONIC PLUS
Activation conditions ..................... 162
Deactivating ................................... 166
Display message ............................ 225
Displays in the multifunction dis-
play ................................................ 165
Driving tips .................................... 166
Function/notes ............................. 160
Important safety notes .................. 160
Setting the specified minimum
distance ......................................... 164
Warning lamp ................................. 244
Doors
Automatic locking (on-board com-
puter) ............................................. 203
Automatic locking (switch) ............... 81
Central locking/unlocking
(SmartKey) ....................................... 74
Control panel ................................... 37
Display message ............................ 230
Emergency locking ........................... 81
Emergency unlocking ....................... 81
Important safety notes .................... 79
Opening (from inside) ...................... 80
Drinking and driving ......................... 153
Drive program
Automatic ...................................... 144
Display ........................................... 142
Manual ........................................... 146
SETUP (on-board computer) .......... 205
Drive program selector ..................... 144
Driver's door
see Doors
Driving abroad
Mercedes-Benz Service ................. 277
Symmetrical low beam .................. 108
Driving lamps
see Daytime running lamps
Driving on flooded roads .................. 157
Driving safety systems
ABS (Anti-lock Braking System) ....... 64
ADAPTIVE BRAKE ............................. 70
BAS (Brake Assist System) .............. 64
BAS PLUS (Brake Assist System
PLUS) ............................................... 65
EBD (electronic brake force distri-
bution) ............................................. 69
ESP®(Electronic Stability Pro-
gram) ............................................... 66
ETS/4ETS (Electronic Traction
System) ........................................... 66
Important safety information ........... 63
Overview .......................................... 63
PRE-SAFE®Brake ............................. 70
Driving systems
Active Blind Spot Assist ................. 183
Active Driving Assistance pack-
age ................................................. 183
Active Lane Keeping Assist ............ 186
ATTENTION ASSIST ........................ 179
Blind Spot Assist ............................ 179
Cruise control ................................ 158
Display message ............................ 222
DISTRONIC PLUS ........................... 160
Dynamic handling package with
sports mode .................................. 168
HOLD function ............................... 169
Lane Keeping Assist ...................... 181
Lane Tracking package .................. 179
Parking Guidance ........................... 175
PARKTRONIC ................................. 171
RACE START (AMG vehicles) .......... 170
Rear view camera .......................... 178
Driving tips
Automatic transmission ................. 143
Brakes ........................................... 155
Break-in period .............................. 132
DISTRONIC PLUS ........................... 166
Downhill gradient ........................... 155
Drinking and driving ....................... 153
Driving abroad ............................... 108
Driving in winter ............................. 158
Driving on flooded roads ................ 157
Driving on wet roads ...................... 157
Exhaust check ............................... 154
Fuel ................................................ 153
General .......................................... 153
Hydroplaning ................................. 157
Icy road surfaces ........................... 158
Limited braking efficiency on sal-
ted roads ....................................... 156
Snow chains .................................. 305
Index
9
Symmetrical low beam .................. 108
Wet road surface ........................... 156
DVD video (on-board computer) ...... 197
Dynamic handling package with
sports mode ....................................... 168
E
EASY-ENTRY feature
Activating/deactivating ................. 203
Function/notes ............................. 101
EASY-EXIT feature
Crash-responsive ........................... 102
Function/notes ............................. 101
Switching on/off ........................... 203
EBD (electronic brake force distribution)
Display message ............................ 210
Function/notes ................................ 69
ECO display
Function/notes ............................. 154
On-board computer ....................... 194
Electronic brake force distribution
see EBD (electronic brake force
distribution)
Electronic Stability Program
see ESP®(Electronic Stability Program)
Emergency release
Driver's door .................................... 81
Trunk ......................................... 84, 85
Vehicle ............................................. 81
Emergency spare wheel
General notes ................................ 339
Important safety notes .................. 338
Storage location ............................ 339
Technical data ............................... 340
Emergency Tensioning Devices
Function ........................................... 57
Safety guidelines ............................. 41
Emissions control
Service and warranty information .... 22
Engine
Check Engine warning lamp ........... 241
Display message ............................ 219
ECO start/stop function ................ 136
Engine number ............................... 343
Irregular running ............................ 140
Jump-starting ................................. 294
Starting problems .......................... 140
Starting the engine with the
SmartKey ....................................... 135
Starting with KEYLESS-GO ............. 135
Switching off .................................. 152
Tow-starting (vehicle) ..................... 298
Engine electronics
Problem (malfunction) ................... 140
Engine jump starting
see Jump starting (engine)
Engine oil
Adding ........................................... 274
Additives ........................................ 346
Checking the oil level ..................... 273
Checking the oil level using the
dipstick .......................................... 273
Display message ............................ 221
Filling capacity ............................... 346
Notes about oil grades ................... 345
Notes on oil level/consumption .... 273
Temperature (on-board com-
puter) ............................................. 204
Viscosity ........................................ 346
ESP®(Electronic Stability Program)
Activating/deactivating (except
AMG vehicles) .................................. 67
AMG menu (on-board computer) ... 205
Deactivating/activating (AMG
vehicles) .......................................... 68
Deactivating/activating (except
AMG vehicles) ................................ 199
Display message ............................ 209
ETS/4ETS ........................................ 66
Function/notes ................................ 66
General notes .................................. 66
Important safety information ........... 66
Warning lamp ................................. 237
ETS/4ETS (Electronic Traction Sys-
tem) ...................................................... 66
Exhaust check ................................... 154
Exhaust tail pipe (cleaning instruc-
tions) .................................................. 281
10
Index
Exterior lighting
Setting options .............................. 108
see Lights
Exterior mirrors
Adjusting .......................................102
Dipping (automatic) ....................... 104
Folding in/out (automatically) ....... 103
Folding in/out (electrically) ........... 103
Folding in when locking (on-board
computer) ...................................... 204
Out of position (troubleshooting) ... 104
Setting ........................................... 103
Storing settings (memory func-
tion) ............................................... 105
Storing the parking position .......... 104
F
Filler cap
see Fuel filler flap
Flat tire
MOExtended tires .......................... 287
Preparing the vehicle ..................... 286
TIREFIT kit ...................................... 288
see Emergency spare wheel
Floormats ........................................... 269
Fog lamps
Switching on/off ........................... 109
Front fog lamps
Display message ............................ 217
Switching on/off ........................... 109
Fuel
Additives ........................................ 345
Consumption statistics .................. 193
Displaying the current consump-
tion ................................................ 194
Displaying the range ...................... 194
Driving tips .................................... 153
Fuel gauge ....................................... 31
Grade (gasoline) ............................ 344
Important safety notes .................. 343
Notes for AMG vehicles ................. 345
Premium-grade unleaded gaso-
line ................................................. 344
Problem (malfunction) ................... 151
Refueling ........................................ 148
Tank content/reserve fuel ............. 344
Fuel filler flap
Opening ......................................... 149
Fuel level
Calling up the range (on-board
computer) ...................................... 194
Fuel tank
Capacity ........................................ 344
Problem (malfunction) ................... 151
Fuse allocation chart (vehicle tool
kit) ...................................................... 286
Fuses
Allocation chart ............................. 299
Before changing ............................. 299
Fuse box in the engine compart-
ment .............................................. 299
Fuse box in the trunk ..................... 299
Important safety notes .................. 298
G
Garage door opener
Clearing the memory ..................... 269
General notes ................................ 266
Important safety notes .................. 266
Opening/closing the garage door..268
Programming (button in the rear-
view mirror) ................................... 266
Gear indicator (on-board com-
puter) ..................................................204
Gear or selector lever (cleaning
guidelines) ......................................... 282
Genuine parts ...................................... 21
Glove box ...........................................249
H
Hazard warning lamps ......................111
Headlamps
Adding fluid to cleaning system ..... 275
Cleaning system (function) ............ 111
Cleaning system (notes) ................ 348
Fogging up ..................................... 113
see Automatic headlamp mode
Head restraints
Adjusting ......................................... 96
Adjusting (electrically) ..................... 97
see NECK-PRO head restraints
Index
11
Heating
see Climate control
High-beam headlamps
Changing bulbs .............................. 116
Display message ............................ 217
Switching on/off ........................... 111
Hill start assist .................................. 136
HOLD function
Deactivating ................................... 169
Display message ............................ 223
Function/notes ............................. 169
Hood
Closing ........................................... 273
Display message ............................ 230
Important safety notes .................. 272
Opening .........................................272
Horn ...................................................... 30
Hydroplaning ..................................... 157
I
Ignition lock
see Key positions
Immobilizer .......................................... 71
Indicator lamps
see Warning and indicator lamps
Indicators
see Turn signals
Instrument cluster
Overview .......................................... 31
Settings ......................................... 201
Warning and indicator lamps ........... 32
Instrument cluster lighting .............. 190
Interior lighting ................................. 113
Automatic control .......................... 114
Delayed switch-off (on-board
computer) ...................................... 202
Emergency lighting ........................ 114
Manual control ............................... 114
Overview ........................................ 113
Reading lamp ................................. 113
J
Jack
Storage location ............................ 286
Using ............................................. 326
Jump starting (engine) ......................294
K
KEYLESS-GO
Convenience closing feature ............ 87
Display message ............................ 232
Locking ............................................ 75
Start/Stop button .......................... 134
Starting the engine ........................ 135
Unlocking ......................................... 75
Key positions
KEYLESS-GO .................................. 134
SmartKey ....................................... 133
Kickdown
Driving tips ....................................143
Manual drive program .................... 147
Knee bag .............................................. 45
L
Lamps
see Warning and indicator lamps
Lane detection (automatic)
see Lane Keeping Assist
Lane Keeping Assist
Activating/deactivating ................. 200
Display message ............................ 223
Function/information .................... 181
Lane Tracking package ..................... 179
Lap time (RACETIMER) ...................... 205
LATCH-type (ISOFIX) child seat
anchors ................................................ 61
Light function, active
Display message ............................ 218
Lights
Activating/deactivating the inte-
rior lighting delayed switch-off ....... 202
Automatic headlamp mode ............ 109
Cornering light function ................. 111
Display message ............................ 216
Driving abroad ............................... 108
Fog lamps ...................................... 109
Hazard warning lamps ................... 111
High beam flasher .......................... 111
High-beam headlamps ................... 111
Light switch ................................... 108
Low-beam headlamps .................... 109
Parking lamps ................................ 110
Rear fog lamp ................................ 110
12
Index
Standing lamps .............................. 110
Switching the daytime running
lamps on/off (on-board com-
puter) ............................................. 201
Switching the daytime running
lamps on/off (switch) .................... 109
Switching the exterior lighting
delayed switch-off on/off (on-
board computer) ............................ 202
Switching the surround lighting
on/off (on-board computer) .......... 202
Turn signals ................................... 110
see Interior lighting
see Replacing bulbs
Light sensor (display message) ....... 218
Loading guidelines ............................ 248
Locking
see Central locking
Locking (doors)
Automatic ........................................ 81
Emergency locking ........................... 81
From inside (central locking but-
ton) .................................................. 80
Locking centrally
see Central locking
Locking verification signal (on-
board computer) ............................... 203
Low-beam headlamps
Changing bulbs .............................. 115
Display message ............................ 216
Setting for driving abroad (sym-
metrical) ........................................ 108
Switching on/off ........................... 109
Lumbar support
Adjusting the 4-way lumbar sup-
port .................................................. 98
M
M+S tires ............................................ 305
Maintenance
see ASSYST PLUS
Malfunction message
see Display messages
Matte finish (cleaning instruc-
tions) .................................................. 280
mbrace
Call priority .................................... 262
Display message ............................ 211
Downloading destinations
(COMAND) ..................................... 262
Downloading routes ....................... 265
Emergency call .............................. 259
General notes ................................ 258
Geo fencing ................................... 265
Locating a stolen vehicle ............... 264
MB info call button ........................ 261
Remote vehicle locking .................. 263
Roadside Assistance button .......... 260
Search & Send ............................... 263
Self-test ......................................... 259
Speed alert .................................... 265
System .......................................... 259
Triggering the vehicle alarm ........... 266
Vehicle remote malfunction diag-
nosis .............................................. 264
Vehicle remote unlocking .............. 263
Mechanical key
Function/notes ................................ 76
Locking vehicle ................................ 81
Unlocking the driver's door .............. 81
Media Interface
see Separate operating instructions
Memory card (audio) ......................... 196
Memory function ............................... 105
Message memory (on-board com-
puter) .................................................. 208
Messages
see Display messages
Mirrors
see Exterior mirrors
see Rear-view mirror
see Vanity mirror (in the sun visor)
Mobile phone
Menu (on-board computer) ............ 197
Modifying the programming
(SmartKey) ........................................... 75
MOExtended tires .............................. 287
Mounting wheels
Lowering the vehicle ...................... 329
Mounting a new wheel ................... 328
Preparing the vehicle ..................... 326
Raising the vehicle ......................... 326
Index
13
Removing a wheel .......................... 328
Securing the vehicle against roll-
ing away ........................................ 326
MP3
Operation ....................................... 196
see separate operating instructions
Multifunction display
Function/notes ............................. 192
Permanent display ......................... 201
Multifunction steering wheel
Operating the on-board computer..191
Overview .......................................... 33
N
Navigation
Menu (on-board computer) ............ 195
see separate operating instructions
NECK-PRO head restraints
Operation ......................................... 52
Resetting triggered .......................... 53
Notes on breaking-in a new vehi-
cle ....................................................... 132
O
Occupant Classification System
(OCS)
Faults ............................................... 51
Operation ......................................... 47
System self-test ............................... 50
Occupant safety
Air bags ...........................................42
Pets in the vehicle ........................... 63
PRE-SAFE®(anticipatory occu-
pant protection) ...............................52
SRS (Supplemental Restraint Sys-
tem) ................................................. 41
System overview .............................. 40
OCS
Faults ............................................... 51
Operation ......................................... 47
System self-test ............................... 50
Odometer ........................................... 193
Oil
see Engine oil
On-board computer
AMG menu ..................................... 204
Assistance menu ........................... 198
Audio menu ................................... 196
Convenience submenu .................. 203
Displaying a service message ........ 277
Display messages .......................... 208
DISTRONIC PLUS ........................... 165
Factory settings submenu ............. 204
Important safety notes .................. 190
Instrument cluster submenu .......... 201
Lighting submenu .......................... 201
Menu overview .............................. 193
Message memory .......................... 208
Navigation menu ............................ 195
Operation ....................................... 191
RACETIMER ................................... 205
Service menu ................................. 200
Settings menu ............................... 201
Standard display ............................ 193
Telephone menu ............................ 197
Trip menu ...................................... 193
Vehicle submenu ........................... 203
Video DVD operation ..................... 197
Opening and closing the side trim
panels ................................................. 117
Operating safety
Declaration of conformity ................ 25
Important safety notes .................... 24
Operating system
see On-board computer
Operator's Manual
Vehicle equipment ........................... 22
Outside temperature display ........... 191
Overhead control panel ...................... 36
P
Paint code number ............................ 342
Paintwork (cleaning instructions) ... 279
Panic alarm .......................................... 40
Panorama roof with power tilt/
sliding panel
Important safety notes .................... 89
Opening/closing .............................. 90
Opening/closing the roller sun-
blind ................................................. 91
14
Index
Problem (malfunction) ..................... 91
Resetting ......................................... 91
Parking ............................................... 151
Important safety notes .................. 151
Parking brake ................................ 152
Position of exterior mirror, front-
passenger side ...............................104
Rear view camera .......................... 178
see PARKTRONIC
Parking aid
Parking Guidance ........................... 175
see Exterior mirrors
see PARKTRONIC
Parking assistance
see PARKTRONIC
Parking brake
Display message ............................ 210
Notes/function .............................. 152
Parking Guidance
Display message ............................ 224
Important safety notes .................. 175
Parking lamps
Changing bulbs .............................. 116
Switching on/off ........................... 110
PARKTRONIC
Deactivating/activating ................. 173
Driving system ............................... 171
Function/notes .............................171
Important safety notes .................. 171
Problem (malfunction) ................... 175
Range of the sensors ..................... 172
Warning display ............................. 173
PASSENGER AIR BAG OFF
Problem (malfunction) ..................... 51
Problems (malfunction) .................. 215
PASSENGER AIR BAG OFF indicator
lamp ...................................................... 47
Pets in the vehicle ............................... 63
Plastic trim (cleaning instruc-
tions) .................................................. 282
Power washers .................................. 278
Power windows
see Side windows
PRE-SAFE®(anticipatory occupant
protection)
Display message ............................ 211
Operation ......................................... 52
PRE-SAFE®Brake
Activating/deactivating ................. 199
Display message ............................ 212
Function/notes ................................ 70
Warning lamp ................................. 244
Program selector button .................. 143
Protection against theft
ATA (Anti-Theft Alarm system) ......... 72
Immobilizer ...................................... 71
Protection of the environment
General notes .................................. 21
Pulling away
Automatic transmission ................. 136
Q
Qualified specialist workshop ........... 26
R
RACE START (AMG vehicles) ............. 170
RACETIMER (on-board computer) .... 205
Radar sensor system
Activating/deactivating ................. 203
Display message ............................ 223
Radio
Selecting a station ......................... 196
see separate operating instructions
Radio-wave reception/transmission in the vehicle
Declaration of conformity ................ 25
Reading lamp ..................................... 113
Rear compartment
Setting the air vents ...................... 130
Rear fog lamp
Display message ............................ 217
Switching on/off ........................... 110
Rear seat (folding the backrest for-
wards/back) ...................................... 250
Rear view camera
Cleaning instructions ..................... 281
Function/notes ............................. 178
Rear-view mirror
Anti-glare (manual) ........................ 102
Dipping (automatic) ....................... 104
Rear window defroster
Problem (malfunction) ................... 129
Switching on/off ........................... 128
Index
15
Refrigerant (air-conditioning system)
Important safety notes .................. 348
Refueling
Fuel gauge ....................................... 31
Important safety notes .................. 148
Notes for AMG vehicles ................. 345
Refueling process .......................... 149
see Fuel
Releasing the parking lock man-
ually (automatic transmission) ........ 148
Remote control
Garage door opener ....................... 266
Programming (garage door
opener) .......................................... 266
Replacing bulbs
Important safety notes .................. 114
Overview of bulb types .................. 115
Reporting safety defects .................... 26
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 222
Warning lamp ................................. 241
see Fuel
Reverse gear
Engaging (automatic transmis-
sion) ............................................... 141
Reversing feature
Panorama sliding sunroof ................ 89
Roller sunblind ................................. 90
Side windows ................................... 86
Trunk lid ........................................... 82
Roadside Assistance (breakdown) .... 23
Roller blind
see Roller sunblind
Roller sunblind
Opening/closing .............................. 91
Panorama roof with power tilt/
sliding panel ..................................... 90
Roof carrier ........................................ 252
Roof lining and carpets (cleaning
guidelines) ......................................... 284
Roof load (maximum) ........................ 349
Route (navigation)
see Route guidance (navigation)
Route guidance (navigation) ............ 195
S
Safety
Child restraint systems .................... 58
Occupant Classification System
(OCS) ............................................... 47
Overview of occupant safety sys-
tems ................................................ 40
Safety system
see Driving safety systems
Seat belts
Adjusting the driver's and front-
passenger seat belt ......................... 56
Belt force limiters ............................ 57
Cleaning ......................................... 283
Correct usage .................................. 54
Emergency Tensioning Devices ........ 57
Fastening ......................................... 55
Important safety guidelines ............. 53
Releasing ......................................... 56
Safety guidelines ............................. 41
Switching belt adjustment on/off
(on-board computer) ...................... 204
Warning lamp ................................. 233
Warning lamp (function) ................... 57
Seats
Adjusting (electrically) ..................... 96
Adjusting (manually and electri-
cally) ................................................ 96
Adjusting the 4-way lumbar sup-
port .................................................. 98
Adjusting the head restraint ............ 96
Cleaning the cover ......................... 283
Correct driver's seat position ........... 94
Folding the backrests forward/
back ................................................. 97
Important safety notes .................... 95
Seat backrest display message ..... 231
Seat heating problem ...................... 99
Seat ventilation problem ................ 100
Storing settings (memory func-
tion) ............................................... 105
Switching seat heating on/off ......... 98
Switching seat ventilation on/off .... 99
Sensors (cleaning instructions) ....... 281
Service Center
see Qualified specialist workshop
16
Index
Service menu (on-board com-
puter) .................................................. 200
Service products
Brake fluid .....................................346
Coolant (engine) ............................ 347
Engine oil ....................................... 345
Fuel ................................................ 343
Important safety notes .................. 343
Refrigerant (air-conditioning sys-
tem) ............................................... 348
Washer fluid ................................... 348
Settings
Factory (on-board computer) ......... 204
On-board computer ....................... 201
Setting the air distribution ...............126
Setting the airflow ............................ 127
SETUP (on-board computer) ............. 205
Side impact air bag .............................45
Side marker lamp (display mes-
sage) ................................................... 218
Side windows
Cleaning ......................................... 280
Convenience closing feature ............ 87
Convenience opening feature ..........86
Important safety information ........... 85
Opening/closing .............................. 86
Problem (malfunction) .....................88
Resetting .........................................88
Sliding sunroof
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery ....................... 77
Changing the programming .............75
Checking the battery .......................77
Convenience closing feature ............ 87
Convenience opening feature .......... 86
Display message ............................ 231
Door central locking/unlocking .......74
Important safety notes .................... 74
Loss .................................................78
Mechanical key ................................ 76
Positions (ignition lock) ................. 133
Problem (malfunction) ..................... 78
Starting the engine ........................ 135
Snow chains ...................................... 305
Sockets
General notes ................................ 255
Rear compartment .........................256
Spare wheel
Storage location ............................ 339
Specialist workshop ............................ 26
Special seat belt retractor .................. 61
Speed, controlling
see Cruise control
Speedometer
Digital ............................................ 194
In the Instrument cluster ................. 31
Segments ...................................... 191
Selecting the unit of measure-
ment .............................................. 201
see Instrument cluster
SPORT handling mode
Activating/deactivating (AMG
vehicles) .......................................... 68
Warning lamp ................................. 238
SRS (Supplemental Restraint System)
Display message ............................ 212
Introduction ..................................... 41
Warning lamp ................................. 240
Warning lamp (function) ................... 41
Standing lamps
Changing bulbs .............................. 116
Display message ............................ 217
Switching on/off ........................... 110
Start/stop function
see ECO start/stop function
Starting (engine) ................................ 135
Steering (display message) .............. 231
Steering wheel
Adjusting (electrically) ................... 101
Adjusting (manually) ...................... 100
Button overview ............................... 33
Buttons (on-board computer) ......... 191
Cleaning ......................................... 282
Important safety notes .................. 100
Paddle shifters ............................... 144
Storing settings (memory func-
tion) ............................................... 105
Steering wheel paddle shifters ........ 144
Stopwatch (RACETIMER) ................... 205
Stowage areas ................................... 249
Index
17
Stowage compartments
Armrest (under) ............................. 249
Cup holders ................................... 253
Glove box ....................................... 249
Important safety information ......... 249
Stowage net ................................... 250
Stowage net ....................................... 250
Stowage well beneath the trunk
floor ....................................................252
Summer opening
see Convenience opening feature
Summer tires ..................................... 304
Sun visor ............................................ 254
Supplemental Restraint System
see SRS (Supplemental Restraint
System)
Surround lighting (on-board com-
puter) ..................................................202
Switching air-recirculation mode
on/off ................................................. 129
T
Tachometer ........................................ 191
Tail lamps
Display message ............................ 217
Tank
see Fuel tank
Tank content
Fuel gauge ....................................... 31
Technical data
Capacities ...................................... 343
Emergency spare wheel ................. 340
Information ....................................342
Tires/wheels ................................. 329
Vehicle data ................................... 349
TELEAID
Call priority ....................................262
Downloading destinations
(COMAND) ..................................... 262
Downloading routes ....................... 265
Emergency call .............................. 259
General notes ................................ 258
Geo fencing ................................... 265
Locating a stolen vehicle ...............264
MB info call button ........................ 261
Remote vehicle locking .................. 263
Roadside Assistance button .......... 260
Search & Send ............................... 263
Self-test ......................................... 259
Speed alert ....................................265
System .......................................... 259
Triggering the vehicle alarm ........... 266
Vehicle remote malfunction diag-
nosis .............................................. 264
Vehicle remote unlocking .............. 263
Telephone
Accepting a call .............................197
Display message ............................ 231
Menu (on-board computer) ............ 197
Number from the phone book ........198
Redialing ........................................ 198
Rejecting/ending a call ................. 198
Temperature
Coolant .......................................... 190
Coolant (on-board computer) ......... 204
Engine oil (on-board computer) ...... 204
Outside temperature ......................191
Setting (climate control) ................ 126
Through-loading feature ................... 250
Time
see separate operating instructions
Timing (RACETIMER) ......................... 205
TIREFIT kit .......................................... 288
Tire pressure
Calling up (on-board computer) ..... 309
Checking manually ........................ 309
Display message ............................ 228
Important safety notes .................. 309
Maximum ....................................... 308
Notes ............................................. 307
Not reached (TIREFIT) .................... 289
Reached (TIREFIT) .......................... 289
Recommended ............................... 306
Tire pressure monitor
Checking the tire pressure elec-
tronically ........................................ 311
Function/notes .............................309
General notes ................................ 309
Important safety notes .................. 309
Radio type approval for the tire
pressure monitor ........................... 312
Restarting ...................................... 311
18
Index
Warning lamp ................................. 245
Warning message .......................... 311
Tires
Aspect ratio (definition) ................. 324
Average weight of the vehicle
occupants (definition) .................... 322
Bar (definition) ...............................322
Changing a wheel .......................... 325
Characteristics .............................. 322
Checking ........................................ 303
Curb weight (definition) ................. 323
Definition of terms ......................... 322
Direction of rotation ...................... 325
Display message ............................ 228
Distribution of the vehicle occu-
pants (definition) ............................ 324
DOT, Tire Identification Number
(TIN) ............................................... 321
DOT (Department of Transporta-
tion) (definition) ............................. 322
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 323
GVW (Gross Vehicle Weight) (def-
inition) ........................................... 323
GVWR (Gross Vehicle Weight Rat-
ing) (definition) .............................. 323
Important safety notes .................. 302
Increased vehicle weight due to
optional equipment (definition) ...... 322
Kilopascal (kPa) (definition) ........... 323
Labeling (overview) ........................ 318
Load bearing index (definition) ...... 324
Load index ..................................... 321
Load index (definition) ................... 323
M+S tires ....................................... 305
Maximum loaded vehicle weight
(definition) ..................................... 323
Maximum load on a tire (defini-
tion) ............................................... 323
Maximum permissible tire pres-
sure (definition) ............................. 323
Maximum tire load ......................... 316
Maximum tire load (definition) ....... 323
MOExtended tires .......................... 304
Optional equipment weight (defi-
nition) ............................................ 324
PSI (pounds per square inch) (def-
inition) ........................................... 323
Replacing ....................................... 325
Service life ..................................... 304
Sidewall (definition) ....................... 324
Speed rating (definition) ................ 323
Storing ........................................... 325
Structure and characteristics
(definition) ..................................... 322
Summer tires ................................. 304
Temperature .................................. 318
TIN (Tire Identification Number)
(definition) ..................................... 324
Tire bead (definition) ...................... 324
Tire pressure (definition) ................ 324
Tire pressures (recommended) ...... 322
Tire size (data) ............................... 329
Tire size designation, load-bearing
capacity, speed rating .................... 319
Tire tread ....................................... 303
Tire tread (definition) ..................... 324
Total load limit (definition) ............. 324
Traction ......................................... 317
Traction (definition) ....................... 324
Tread wear ..................................... 317
Uniform Tire Quality Grading
Standards ...................................... 317
Uniform Tire Quality Grading
Standards (definition) .................... 322
Wear indicator (definition) ............. 324
Wheel and tire combination ........... 331
Wheel rim (definition) .................... 322
see Flat tire
Top Tether ............................................ 62
Towing away
Important safety guidelines ........... 296
Installing the towing eye ................ 297
Removing the towing eye ............... 297
With both axles on the ground ....... 297
With the rear axle raised ................ 297
Tow-starting
Emergency engine starting ............ 298
Important safety notes .................. 296
Transmission
see Automatic transmission
Transporting the vehicle .................. 298
Trim pieces (cleaning instruc-
tions) .................................................. 282
Index
19
Trip computer (on-board com-
puter) .................................................. 193
Trip odometer
Calling up ....................................... 193
Resetting (on-board computer) ...... 194
Trunk
Emergency release .................... 84, 85
Important safety notes .................... 82
Locking separately ........................... 84
Opening (automatically from
inside) .............................................. 84
Opening (automatically from out-
side) ................................................. 83
Trunk lid
Display message ............................ 230
Opening/closing .............................. 82
Opening dimensions ...................... 349
Trunk load (maximum) ...................... 349
Turn signals
Display message ............................ 216
Switching on/off ........................... 110
Type identification plate
see Vehicle identification plate
U
Unlocking
Emergency unlocking ....................... 81
From inside the vehicle (central
unlocking button) ............................. 80
V
Vanity mirror (in the sun visor) ........ 254
Vehicle
Correct use ...................................... 26
Data acquisition ............................... 27
Display message ............................ 230
Emergency locking ........................... 81
Emergency unlocking ....................... 81
Equipment ....................................... 22
Individual settings .......................... 201
Limited Warranty ............................. 27
Loading .......................................... 312
Locking (in an emergency) ............... 81
Locking (SmartKey) .......................... 74
Lowering ........................................ 329
Maintenance .................................... 23
Parking for a long period ................ 153
Pulling away ................................... 136
Raising ........................................... 326
Reporting problems .........................26
Securing from rolling away ............ 326
Towing away .................................. 296
Transporting .................................. 298
Unlocking (in an emergency) ........... 81
Unlocking (SmartKey) ...................... 74
Vehicle data ................................... 349
Vehicle data ....................................... 349
Vehicle dimensions ........................... 349
Vehicle emergency locking ................ 81
Vehicle identification number
see VIN
Vehicle identification plate .............. 342
Vehicle maintenance
see ASSYST PLUS
Vehicle tool kit .................................. 286
Video (DVD) ........................................ 197
VIN ...................................................... 342
W
Warning and indicator lamps
ABS ................................................ 235
Brakes ........................................... 235
Check Engine ................................. 241
Coolant .......................................... 242
Distance warning ........................... 244
DISTRONIC PLUS ........................... 244
ESP®.............................................. 237
ESP®OFF ....................................... 238
Overview .......................................... 32
PASSENGER AIRBAG OFF ................ 47
Reserve fuel ................................... 241
Seat belt ........................................ 233
SPORT handling mode ................... 238
SRS ................................................ 240
Tire pressure monitor .................... 245
Warranty .............................................. 22
Washer fluid
Display message ............................ 231
Wheel and tire combination
see Tires
Wheel bolt tightening torque ........... 329
Wheel chock ...................................... 326
Index
20
Wheels
Changing a wheel .......................... 325
Checking ........................................ 303
Cleaning ......................................... 279
Cleaning (warning) .........................325
Emergency spare wheel ................. 338
Important safety notes .................. 302
Interchanging/changing ................ 325
Mounting a new wheel ................... 328
Mounting a wheel .......................... 326
Removing a wheel .......................... 328
Storing ...........................................325
Tightening torque ........................... 329
Wheel size/tire size ....................... 329
Window curtain air bag
Display message ............................ 213
Operation ......................................... 46
Windows
see Side windows
Windshield
Defrosting ...................................... 127
Windshield washer fluid
see Windshield washer system
Windshield washer system .............. 275
Notes ............................................. 348
Windshield wipers
Problem (malfunction) ................... 120
Replacing the wiper blades ............ 119
Switching on/off ........................... 118
Winter driving
Important safety notes .................. 304
Slippery road surfaces ................... 158
Snow chains .................................. 305
Winter tires
M+S tires ....................................... 305
Wiper blades
Cleaning ......................................... 280
Important safety notes .................. 119
Replacing ....................................... 119
Wooden trim (cleaning instruc-
tions) ..................................................282
Workshop
see Qualified specialist workshop
Z
ZONE function
Switching on/off ........................... 127
Introduction
21
Protection of the environment
General notes
Environmental note
H
Daimler's declared policy is one of comprehensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmentally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
R
operating conditions of your vehicle
R
your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R
avoid short trips as these increase fuel consumption.
R
always make sure that the tire pressures
are correct.
R
do not carry any unnecessary weight.
R
remove roof racks once you no longer need
them.
R
a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R
always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R
do not depress the accelerator pedal when
starting the engine.
R
do not warm up the engine when the vehicle
is stationary.
R
drive carefully and maintain a safe distance
from the vehicle in front.
R
avoid frequent, sudden acceleration and
braking.
R
change gear in good time and use each gear
only up to Ô of its maximum engine speed.
R
switch off the engine in stationary traffic.
R
keep an eye on the vehicle's fuel consumption.
Environmental concerns and recommendations
Wherever the operating instructions require
you to dispose of materials, first try to regenerate or re-use them. Observe the relevant
environmental rules and regulations when
disposing of materials. In this way you will
help to protect the environment.
Genuine Mercedes-Benz parts
Environmental note
H
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
Air bags and Emergency Tensioning Devi-
!
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
R
doors
R
door pillars
R
door sills
R
seats
R
cockpit
R
instrument cluster
R
center console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
Z
Introduction
22
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels
as well as accessories relevant to safety
which have not been approved by Mercedes.
This could lead to malfunctions in safety-relevant systems, e.g. the brake system. Use
only genuine Mercedes-Benz parts or parts of
equal quality. Only use tires, wheels and
accessories that have been specifically
approved for your vehicle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been specifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Only genuine Mercedes-Benz parts should
therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain a supply of genuine Mercedes-Benz parts
for necessary service and repair work. In addition, strategically located parts delivery centers provide quick and reliable parts service.
Always specify the vehicle identification number (VIN) when ordering genuine MercedesBenz parts (Y page 342).
Operator's Manual
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are possible. Bear in mind that your vehicle may not
feature all functions described here. This also
applies to safety-relevant systems and functions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase agreement lists all systems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance
Booklet are important documents and should
be kept in the vehicle.
Service and vehicle operation
Service and literature
The implied warranty for your vehicle applies
in accordance with the warranty terms and
conditions in the Service and Warranty Information booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions:
R
New Vehicle Limited Warranty
R
Emission System Warranty
R
Emission Performance Warranty
R
California, Connecticut, Maine, Massachusetts, New York, Pennsylvania, Rhode
Island and Vermont Emission Control System Warranty
R
State warranty enforcement laws (lemon
laws)
Replacement parts and accessories are covered by the Mercedes-Benz Parts and Accessories warranties. These are available at any
authorized Mercedes-Benz Center.
Should you lose your Service and War-
i
ranty Information booklet, have an authorized Mercedes-Benz Center arrange for a
replacement. The new Service and Warranty Information booklet will be posted to
you.
Introduction
23
Information for customers in California
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its authorized repair or service facilities fail to fix one or
more substantial defects or malfunctions in
the vehicle that are covered by its express
warranty. During the period of 18 months
from original delivery of the vehicle or the
accumulation of 18,000 miles (approximately
29,000 km) on the odometer of the vehicle,
whichever occurs first, a reasonable number
of repair attempts is presumed for a retail
buyer or lessee if one or more of the following
occurs:
(1) the same substantial defect or malfunc-
tion results in a condition that is likely to
cause death or serious bodily injury if the
vehicle is driven, that defect or malfunction has been subject to repair two or
more times, and you have directly notified Mercedes-Benz USA, LLC in writing
of the need for its repair,
(2) the same substantial defect or malfunc-
tion of a less serious nature than category (1) has been subject to repair four or
more times and you have directly notified
us in writing of the need for its repair, or
(3) the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty Booklet with you when you bring the vehicle to an
authorized Mercedes-Benz Center. The service advisor will record every service for you
in the Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of a
breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty
booklet (Canada). You will find both in your
vehicle literature portfolio.
Change of address or change of ownership
In the event of a change of address, please
send us the "Notification of Address Change"
in the Service and Guarantee booklet or simply call the Mercedes-Benz Customer Assistance Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in
Z
Introduction
24
the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada) at
1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R
service facilities or replacement parts may
not be readily available.
R
unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic converter.
R
the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Operating safety
Important safety notes
WARNING
G
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/maintenance work as well as any required repairs
carried out at a qualified specialist workshop.
WARNING
G
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
WARNING
G
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk
of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
WARNING
G
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other networked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as intended and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as electronic components or their software. You
should have all work to electrical and electronic equipment carried out at a qualified
specialist workshop.
Introduction
25
If you make any changes to the vehicle electronics, the general operating permit is rendered invalid.
There is a risk of damage to the vehicle if:
!
R
the vehicle becomes stuck, e.g. on a high
curb or an unpaved road
R
you drive too fast over an obstacle, e.g. a
curb or a hole in the road
R
a heavy object strikes the undercarriage
or parts of the chassis
In situations like this, the body, the undercarriage, chassis parts, wheels or tires
could be damaged without the damage
being visible. Components damaged in this
way can unexpectedly fail or, in the case of
an accident, no longer withstand the strain
they are designed to.
If the underbody paneling is damaged,
combustible materials such as leaves,
grass or twigs can gather between the
underbody and the underbody paneling. If
these materials come in contact with hot
parts of the exhaust system, they can catch
fire.
In such situations, have the vehicle
checked and repaired immediately at a
qualified specialist workshop. If on continuing your journey you notice that driving
safety is impaired, pull over and stop the
vehicle immediately, paying attention to
road and traffic conditions. In such cases,
visit a qualified specialist workshop.
Declarations of conformity
Vehicle components which receive
and/or transmit radio waves
USA: "The wireless devices of this vehicle
comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1) These devices may not cause harmful interference, and 2) These devices must
accept any interference received, including
interference that may cause undesired operation. Changes or modifications not expressly
approved by the party responsible for compliance could void the user’s authority to
operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions: (1) These devices
may not cause interference, and (2) These
devices must accept any interference, including interference that may cause undesired
operation of the device."
Diagnostics connection
The diagnostics connection is only intended
for the connection of diagnostic equipment at
a qualified specialist workshop.
WARNING
G
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operation of the vehicle systems. As a result,
the operating safety of the vehicle could be
affected. There is a risk of an accident.
Do not connect any equipment to a diagnostics connection in the vehicle.
WARNING
G
Objects in the driver's footwell can restrict the
pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
If the engine is switched off and equip-
!
ment on the diagnostics connection is
used, the starter battery may discharge.
Connecting equipment to the diagnostics
connection can lead to emissions monitoring
information being reset, for example. This
may lead to the vehicle failing to meet the
Z
Introduction
26
requirements of the next emissions test during the main inspection.
Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the necessary specialist knowledge, tools and qualifications to correctly carry out the work
required on your vehicle. This is especially the
case for work relevant to safety.
Observe the notes in the Maintenance Booklet.
Always have the following work carried out at
an authorized Mercedes-Benz Center:
R
work relevant to safety
R
service and maintenance work
R
repair work
R
alterations, installation work and modifications
R
work on electronic components
Correct use
If you remove any warning stickers, you or
others could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driving your vehicle:
R
the safety notes in this manual
R
the Technical Data section in this manual
R
traffic rules and regulations
R
laws and safety standards pertaining to
motor vehicles
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is published as required of
manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act
of 1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153); go
to http://www.safercar.gov; or write to:
Administrator, NHTSA, 400 Seventh Street,
SW., Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Introduction
27
Limited Warranty
Follow the instructions in this manual
!
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions is not covered either by the
Mercedes-Benz Limited Warranty or by the
New or Used-Vehicle Warranty.
Data stored in the vehicle
Data recording
This vehicle is capable of recording diagnostic
information relating to vehicle operation, malfunctions, and user settings. This may include
information about the performance or status
of various systems, including but not limited
to, engine, throttle, steering or brake systems, that is stored and can be read out with
suitable devices, particularly when the vehicle is serviced. The data obtained is used to
properly diagnose and service your vehicle or
to further optimize and develop vehicle functions.
COMAND/mbrace (Canada: TELEAID)
If the vehicle is equipped with COMAND or
mbrace, additional data about the vehicle’s
operation, the use of the vehicle in certain
situations, and the location of the vehicle may
be compiled through COMAND or the mbrace
system.
For additional information please refer to the
COMAND User Manual and/or the mbrace
Terms and Conditions.
Event data recorders
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR
is to record data that will assist in understanding how a vehicle’s systems performed
in certain crash or near crash-like situations,
such as during air bag deployment or when
hitting a road obstacle. The EDR is designed
to record data related to vehicle dynamics
and safety systems for a short period of time,
typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as:
R
how various systems in your vehicle are
operating
R
whether or not the driver and passenger
seat belts are fastened
R
how far (if at all) the driver is depressing the
accelerator and/or brake pedal and
R
how fast the vehicle is traveling
This data can help provide a better understanding of the circumstances in which
crashes and injuries occur. NOTE: EDR data is
recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by
the EDR under normal driving conditions and
no personal data (e.g., name, gender, age,
and crash location) are recorded. However,
other parties, such as law enforcement, can
combine the EDR data with the type of personal identification data routinely acquired
during a crash investigation.
To read data recorded by an EDR, special
equipment is required, and access to the vehicle or the EDR is needed. In addition to the
vehicle manufacturer, other parties that have
the special equipment, such as law enforcement, can read the information by accessing
the vehicle or the EDR.
EDR data may be used in civil and criminal
matters as a tool in accident reconstruction,
accident claims, and vehicle safety. Since the
Crash Data Retrieval CDR tool that is used to
extract data from the EDR is commercially
available, Mercedes-Benz USA, LLC
("MBUSA") expressly disclaims any and all liability arising from the extraction of this information by unauthorized Mercedes-Benz personnel.
MBUSA will not share EDR data with others
without the consent of the vehicle owners or,
if the vehicle is leased, without the consent of
Z
Introduction
28
the lessee. Exceptions to this representation
include responses to subpoenas by law
enforcement; by federal, state or local government; in connection with or arising out of
litigation involving MBUSA or its subsidiaries
and affiliates; or, as required by law.
Warning: The EDR is a component of the
Restraint System Module. Tampering with,
altering, modifying or removing the EDR component may result in a malfunction of the
Restraint System Module and other systems.
State laws or regulations regarding EDRs that
conflict with federal regulation are pre-empted. This means that in the event of such conflict, the federal regulation governs. As of
February 2013, 13 states have enacted laws
relating to EDRs.
Information on copyright
General information
Information on license for free and opensource software used in your vehicle and its
electronic components is available on the following website:
http://www.mercedes-benz.com/
opensource
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