Mercedes CLASS C, C 240 4MATIC, C240, C230 KOMPRESSOR SPORT, C320 AMG, C 320 SPORT, C320 4MATIC, C 320, C32 AMG owners Manual
Specifications and Main Features
Frequently Asked Questions
User Manual
C 230 Kompressor Sport
C240
C 240 4MATIC
C320
C 320 4MATIC
C320Sport
C32AMG
Our company and staff congratulate you
on the purchase of your new
Mercedes-Benz.
앫 Please read this manual carefully, then
return it to your vehicle where it will be
handy for your reference.
Your selection of our product is a demonstration of your trust in our company
name. Furthermore, it exemplifies your
desire to own an automobile that will be as
easy as possible to operate and provide
years of service.
Your Mercedes-Benz represents the efforts of many skilled engineers and craftsmen. To help assure your driving pleasure,
and also the safety of you and your passengers, we ask you to make a small investment of time:
앫 Please follow the recommendations
contained in this manual. They are designed to acquaint you with the operation of your Mercedes-Benz.
앫 Please pay attention to the warnings
and cautions contained in this manual.
They are designed to help improve the
safety of the vehicle operator and occupants.
We extend our best wishes for many miles
of safe, pleasurable driving.
Please observe the following in your own
best interest:
We recommend using genuine
Mercedes-Benz parts as well as conversion
parts and accessories explicitly approved
by us for your vehicle model.
We have tested these parts to determine
their reliability, safety and special
suitability for Mercedes-Benz vehicles.
We are unable to make an assessment for
other products and therefore cannot be
held responsible for them, even if in individual cases an official approval or authorization by governmental or other agencies
should exist. Use of such parts and accessories could adversely affect the safety,
performance or reliability of your vehicle.
Please do not use them.
Introduction
Product information
Genuine Mercedes-Benz parts as well as
conversion parts and accessories
approved by us are available at your
authorized Mercedes-Benz Center where
you will receive comprehensive information, also on permissible technical modifications, and where proper installation will
be performed.
9
Introduction
Operator’s Manual
왔 Operator’s Manual
This Operator’s Manual contains a great
deal of useful information. We urge you to
read it carefully and familiarize yourself
with the vehicle before driving.
For your own safety and longer service life
of the vehicle, we urge you to follow the instructions and warnings contained in this
manual. Ignoring them could result in damage to the vehicle or personal injury to you
or others. Vehicle damage caused by failure to follow instructions is not covered by
the Mercedes-Benz Limited Warranty.
Your vehicle may have some or all of the
equipment described in this manual.
Therefore, you may find explanations for
optional equipment not installed in your
vehicle. If you have any questions about
the operation of any equipment, your authorized Mercedes-Benz Center will be
glad to demonstrate the proper procedures.
We continuously strive to improve our
product, and ask for your understanding
that we reserve the right to make changes
in design and equipment. Therefore, information, illustrations and descriptions in
this Operator’s Manual might differ from
your vehicle.
Optional equipment is also described in
this manual, including operating instructions wherever necessary. Since they are
special-order items, the descriptions and
illustrations herein may vary slightly from
the actual equipment of your vehicle.
If there are any equipment details that are
not shown or described in this Operator’s
Manual, your authorized Mercedes-Benz
Ce nter will be glad to info r m you of c orrect
care and operating procedures.
The Operator’s Manual and Service Booklet are important documents and should be
kept with the vehicle.
Service and warranty information
The Service and Warranty Information
Booklet contains detailed information
about the warranties covering your
Mercedes-Benz, including:
앫 New Car Limited Warranty
앫 Emission System Warranty
앫 Emission Performance Warranty
앫 California, Maine, Massachusetts, and
Vermont Emission Control System
Warranty
(California, Maine, Massachusetts, and
Vermont only)
앫 State Warranty Enforcement Laws
(Lemon Laws)
10
Introduction
Operator’s Manual
Important notice for California retail
buyers and lessees of Mercedes-Benz
automobiles
Under California law you may be entitled to
a replacement of your vehicle or a refund
of the purchase price or lease price, if
Mercedes-Benz USA, LLC and/or its authorized repair or service facilities fail to fix
one or more substantial defects or malfunctions in the vehicle that are covered by
its express warranty after a reasonable
number of repair attempts. During the period of 18 months from original delivery of
the vehicle or the accumulation of
18000 miles (approx. 29000 km) on the
odometer of the vehicle, whichever occurs
first, a reasonable number of repair attempts is presumed for a retail buyer or
lessee if one or more of the following occurs:
(1) the same substantial defect or mal-
function results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect or malfunction has been subject to
repair two or more times, and you have
directly notified Mercedes-Benz USA,
LLC in writing of the need for its repair,
(2) the same substantial defect or mal-
function of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly notified us in writing of the need for
its repair, or
(3) the vehicle is out of service by reason
of repair of the same or different substantial defects or malfunctions for a
cumulative total of more than
30 calender days. Written notification
should be sent to us, not a dealer, at
Mercedes-Benz USA, LLC, Customer
Assistance Center, One Mercedes
Drive, Montvale, NJ 07645-0350.
11
Introduction
Operator’s Manual
Maintenance
The Service Booklet describes all the necessary maintenance work which should be
performed at regular intervals.
Always have the Service Booklet with you
when you take the vehicle to your authorized Mercedes-Benz Center for service.
The service advisor will record each service in the booklet for you.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program provides factory-trained technical
help in the event of a breakdown. Calls to
the toll-free Roadside Assistance number
1-800-FOR-MERCedes (in the USA)
1-800-387-0100 (in Canada)
will be answered by Mercedes-Benz
Customer Assistance Representatives
24 hours a day, 365 days a year.
For additional information refer to the
Mercedes-Benz Roadside Assistance
Program Brochure in your glove box.
Change of address or ownership
If you change your address, be sure to
send in the “Change of Address Notice”
found in the Service and Warranty Information Booklet, or simply call the
Mercedes-Benz Customer Assistance
Center (in the USA) at
1-800-FOR-MERCedes, or Customer
Service (in Canada) at 1-800-387-0100. It
is in your own interest that we can contact
you should the need arise.
If you sell your Mercedes, please leave all
literature with the vehicle to make it available to the next operator.
If you bought this vehicle used, be sure to
send in the “Notice of Purchase of Used
Car” found in the Service and Warranty Information Booklet, or call the
Mercedes-Benz Customer Assistance Center (in the USA) at 1-800-FOR-MERCedes,
or Customer Service (in Canada) at
1-800-387-0100.
12
Introduction
Operator’s Manual
Operating your vehicle outside the USA
or Canada
If you plan to operate your vehicle in foreign countries, please be aware that
앫 service facilities or replacement parts
may not be readily available,
앫 unleaded gasoline for vehicles with cat-
alytic converters may not be available;
the use of leaded fuels will damage the
catalysts,
앫 gasoline may have a considerably low-
er octane rating, and improper fuel can
cause engine damage.
Certain Mercedes-Benz models are available for delivery in Europe under our European Delivery Program. For details, consult
your authorized Mercedes-Benz Center or
write to:
In the USA:
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada:
Mercedes-Benz Canada, Inc.
European Delivery Department
849 Eglinton Avenue East
Toronto, Ontario M4G 2L5
13
Introduction
Where to find it
왔 Where to find it
This Operator’s Manual is designed to provide comprehensive support information
for you, the vehicle operator. Each section
has its own reference color so you can find
information quickly.
At a glance
Here you will find an overview of all the
controls that can be operated from the
driver’s seat.
Getting started
Here you will find all the information you
need for your first drive. You should read
this section first if this is your first
Mercedes-Benz vehicle or if you are renting or borrowing this vehicle.
Safety and Security
Her e y ou wil l f in d d es cr ipt io ns o f t he sa fe ty
features of your vehicle.
Controls in detail
Here you will find detailed information
about the equipment installed in your vehicle. This section expands on the “Getting
started” section and also describes technical innovations. If you are already familiar
with the basic functions of your vehicle,
this section will be of particular interest to
you.
Operation
Here you will find all the information you
need for the proper operation of your vehicle.
Practical hints
This section provides fast assistance for
dealing with problems you may encounter.
Technical data
All important technical data for your vehicle can be found in this section.
Indexes
The glossary provides explanations of the
most important technical terms.
The table of contents and the index are designed to help you find information quickly
and easily.
The following publications are part of your
vehicle documentation:
앫 this Operator’s Manual
앫 the Service Booklet
Separate operating instructions will be
provided as required depending on the
equipment options installed in your vehicle.
14
왔 Symbols
The following symbols are found in this
Operator’s Manual:
Warning!G
Introduction
Symbols
왘 This symbol points to instructions for
you to follow.
*Optional equipment is identified
with an asterisk. Since standard
equipment varies between models,
the descriptions and illustrations in
this manual may differ slightly from
the actual equipment of your vehicle.
Warning notices draw your attention to hazards that may endanger your health or life,
or the health or life of others.
!
Highlights hazards that may result in
damage to your vehicle.
i
Helpful hints or further information you
may find useful.
왘 A number of these symbols appearing
in succession indicates a multiple-step
procedure.
컄 PageThis symbol tells you where to
look for further information on a
topic.
컄컄This continuation symbol marks
an interrupted procedure which
will be continued on the next
page.
->In the glossary of technical
terms, this symbol is used to
indicate cross-references to
term definitions.
Display
Words appearing in the multifunction display are printed in
the type shown here.
15
Introduction
Operating safety
왔 Operating safety
Warning!G
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because
the vehicle’s electronic components are
interconnected, any modifications made
may produce an undesired effect on other
systems. Electronic malfunctions could
seriously impair the operating safety of your
vehicle.
See your authorized Mercedes-Benz Center
for repairs or modifications to electronic
components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function while the
engine is running. You should therefore
never turn off the engine while driving.
Warning!G
Heavy blows against the vehicle underbody
or tires/wheels, for example when running
over an obstacle, road debris or a pothole,
may cause serious damage and impair the
operating safety of your vehicle. If you feel a
sudden significant vibration or ride disturbance, or you suspect that damage to your
vehicle has occurred, you should turn on
your hazard warning flashers, carefully slow
down, and drive with caution to an area
which is a safe distance from the road.
Inspect the vehicle underbody and
tires/wheels for possible damage. If the
vehicle appears unsafe, have it towed to the
nearest authorized Mercedes-Benz Center
or other qualified maintenance or repair
facility for further inspection or repairs.
Proper use of the vehicle
Proper use of the vehicle requires that you
are familiar with the following information
and rules:
앫 the safety precautions in this manual
앫 the “Technical data” section in this
manual
앫 traffic rules and regulations
앫 motor vehicle laws and safety
standards
Warning!G
Various warning labels are attached to your
vehicle. These warning labels are intended
to make you and others aware of various
risks. You should not remove any of these
warning labels unless explicitly instructed to
do so by information on the label itself.
Removal of any of these labels may cause
you and others to be unaware of certain
risks which may result in an accident and/or
personal injury.
16
Introduction
Problems with your vehicle
왔 Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to
immediately contact your authorized Mercedes-Benz Center to have the problem diagnosed and corrected if required. If the matter is
not handled to your satisfaction, please discuss the problem with the Mercedes-Benz Center management, or if necessary contact us
at one of the following addresses:
In the USA:
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada:
Customer Relations Department
Mercedes-Benz Canada, Inc.
849 Eglinton Avenue East
Toronto, Ontario, M4G 2L5
17
Introduction
Reporting safety defects
왔 Reporting safety defects
For the USA only:
The following text is published as required of manufacturers under Title 49, Code of U.S. Federal Regulations, Part 575 pursuant to the
“National Traffic and Motor Vehicle Safety Act of 1966”.
Reporting Safety Defects
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform
the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it
may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer,
or Mercedes-Benz USA, LLC.
To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-888-327-4236 (or 366-0123 in Washington, D.C. area) or
write to: NHTSA, U.S. Department of Transportation, Washington, D.C. 20590. You can also obtain other information about motor vehicle safety from the Hotline.
18
At a glance
Cockpit
Instrument cluster
Multifunction steering wheel
Center console
Overhead control panel
Door control panel
19
At a glance
Cockpit
왔 Cockpit
20
At a glance
Cockpit
ItemPage
1 Combination switch
앫 Turn signals47
앫 Windshield wipers47
앫 High beam47
2 Cruise control lever206
3 Instrument cluster22,
109
4 Multifunction steering
wheel
24,
114
5 Lever for voice control
system*, see separate
operating instructions
ItemPage
6 Overhead control panel27
7 Glove box lid release, glove
216
box lock
8 Glove box216
9 Center console25
a Starter switch31
b Horn
c Steering wheel adjustment
37
handle (manual)
d Steering wheel adjustment
37
stalk (electrical)*
ItemPage
e Hood lock release252
f Parking brake pedal45, 50
g Trunk lid release switch86
h Door control panel28
j Parking brake release45
k Exterior lamp switch102
l Exterior rear view mirror
38
adjustment
m Headlamp washer switch*148
21
At a glance
Instrument cluster
왔 Instrument cluster
22
At a glance
Instrument cluster
ItemPage
1 Left turn signal indicator
lamp
2 Speedometer
3 Right turn signal indicator
lamp
4 Fuel gauge with:
Fuel reserve warning lamp278
5 < Seat belt non-usage
warning lamp
1 Supplemental
restraint system
indicator lamp
6 Multifunction display
with:
Trip odometer111
Main odometer113
47
47
60,
278
54,
278
113
ItemPage
Gear selector lever
position
Program mode146
Outside temperature
indicator
Digital clock113
7 ? Engine malfunction
indicator lamp
v Electronic Stability
Program (ESP)
warning lamp
A High beam head-
lamp indicator
E Indicator lamp
without function
DTRIndicator lamp
without function
1
The indicator lamp illuminates with SmartKey in
starter switch position 2. It should go o ut whe n t he
engine is running.
1
1
44,
145
111
276
74,
277
47,
106
ItemPage
8 - Antilock Brake
System (ABS)
72,
274
indicator lamp
; Brake warning
lamp, USA only
45,
50,
275
3 Brake warning
lamp, Canada only
45,
50,
275
9 Tachometer111
a Reset button for:
앫 Resetting trip
111
odometer
앫 Resetting individual
124
settings
앫 Instrument cluster
109
illumination
23
At a glance
Multifunction steering wheel
왔 Multifunction steering wheel
ItemPage
1 Multifunction display in
speedometer
Operating control
system
2 Selecting the submenu or
setting the volume
ç down/to decrease
æ up/to increase
3 Telephone*: Press button
í to take a call
ì to end a call
113
113
ItemPage
4 Menu systems: Press
button
è for next system
ÿ for previous system
5 Moving within a menu:
Press button
j for next display
k for previous display
24
왔 Center console
Upper part
ItemPage
1 Seat heater*, driver’s side98
2 Rear window sunshade
switch
3 ESP control switch74
4 Hazard warning flasher
switch – switching on/off
5 Central locking switch91
6 Rear seat head restraints
switch
7 Anti-theft alarm system
indicator lamp
Tow-away alarm switch79
152
106
95
78
At a glance
Center console
ItemPage
8 Seat heater*, passenger
side
9 PASS. AIRBAG OFF
indicator lamp
a Audio system,
or
COMAND* (see separate
operating instructions)
b Climate control154
Automatic climate control*162
Rear window defroster153
98
66,
279
173
25
At a glance
Center console
Lower part
ItemPage
1 Ashtray220
2 Gear selector lever for
automatic transmission*
Gearshift lever for manual
transmission
3 Storage compartment218
Cup holder217
Cigarette lighter221
4 Armrest219
5 Program mode selector for
automatic transmission
44,
145
43,
141
146
26
왔 Overhead control panel
ItemPage
1 Rear interior lighting
on/off
2 Sliding/pop-up roof*203
3 Right reading lamp on/off108
4 Interior lighting control107
5 Hands-free microphone for
Tele Aid* (emergency call
system), telephone* and
voice control system*
(see separate operating
instructions)
6 Interior rear view mirror38,
7 Garage door opener231
8 Left reading lamp on/off108
9 Tele Aid* (emergency call
system) button
108
138,
193,
223
149
223
At a glance
Overhead control panel
27
At a glance
Door control panel
왔 Door control panel
ItemPage
1 Door handle85
2 Memory function* (for
storing seat, exterior
mirror and steering wheel
settings)
3 Seat adjustment32, 92
4 Switches for
opening/closing front door
windows
5 Switch for rear door
window override
6 Switches for
opening/closing rear door
windows
7 Remote trunk lid switch87
99
200
70
200
28
Getting started
Unlocking
Adjusting
Driving
Parking and locking
29
Getting started
Unlocking
The “Getting started” section provides an
overview of the vehicle’s most basic functions. First-time Mercedes-Benz owners
should pay special attention to the information given here.
If you are already familiar with the basic
functions described here, the “Controls in
detail” section will provide you with further
information. The corresponding page
references are located at the end of each
segment.
왔
Unlocking
Unlocking with the SmartKey
SmartKey with remote control
1 ‹ Lock button
2 Š Opening button for the trunk lid
3 Œ Unlock button
4 Â Panic button* (
컄 page 71)
i
Canada only:
Only vehicles equipped with an
anti-theft alarm system* have
SmartKeys with integrated panic
button* 4.
왘 Press unlock button Œ on the
SmartKey.
All turn signal lamps flash once. The
locking knobs in the doors move up.
왘 Get in the vehicle and insert the
SmartKey in the starter switch.
For more information, see “Locking and
unlocking” (
컄 page 82).
30
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