Warning notes make you aware of dangers
which could pose a threat to your health or
life, or to the health and life of others.
Environmental note
H
Environmental notes provide you with information on environmentally aware actions or
disposal.
!
Notes on material damage alert you to
dangers that could lead to damage to your
vehicle.
i
These symbols indicate useful instructions or further information that could be
helpful to you.
X
This symbol designates an instruction you must follow.
X
Several consecutive symbols indicate an instruction with several
steps.
(Y page)
This symbol tells you where you
can find further information on a
topic.
YY
This symbol indicates a warning or
an instruction that is continued on
the next page.
DisplayDisplay
This text indicates a message on
the display and the rear view camera monitor.
Registered trademarks
Vehicle distributor
In the USA:
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
www.mbusa.com
www.mbsprinterusa.com
Customer Assistance Center:
1-877-762-8267
In Canada:
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, ON M4G 4C9
www.mercedes-benz.ca
Customer Relations Department:
1-800-387-0100
Mercedes-Benz USA, LLC and MercedesBenz Canada Inc. are Daimler companies.
Canada only:
"Authorized Sprinter Dealer" is defined as an
authorized Mercedes-Benz Sprinter Dealer.
Publication details
Internet
Further information on Mercedes-Benz vehicles can be obtained on the Internet at
http://www.mercedes-benz.com
http://www.mbusa.com (USA only)
http://www.mercedes-benz.ca (Canada
only)
Editorial office
You are welcome to forward any queries or
suggestions you may have regarding this
Operator's Manual to the technical documentation team at the addresson the inside of the
front cover.
Mercedes-Benz USA, LLC and MercedesBenz Canada Inc. are Daimler companies.
Not to be reprinted, translated, or otherwise
reproduced, in whole or in part, without written permission.
Vehicle manufacturer
Daimler AG
Mercedesstraße 137
70327 Stuttgart, Germany
Germany
ESP®is a registeredtrademark of Daimler AG.
As at 07.06.2013
Welcome to the world of Mercedes-Benz
Before you first drive off, read this Operator's
Manual carefully and familiarize yourself with
your vehicle. Pleaseadhere to the information
and warning notes in this Operator's Manual
for your own safety and to ensure a longer
operating duration of the vehicle. Failure to
observe the instructions may lead to damage
to the vehicle or personal injury.
Vehicle damage caused by a failure to
observe the instructions is not covered by the
New Vehicle Limited Warranty.
These Operating Instructions provides information on the most important functions of
your vehicle.
Your vehicle's equipment or product designation may vary, depending on the following:
R
model
R
order
R
country specification
R
availability
Individual warning and indicator lamps may
not be functional.
We reserve the right to make modifications in
the following areas:
R
design
R
equipment
R
technology
Therefore, the descriptions provided may
occasionally differ from your own vehicle.
The following are integral components of the
vehicle:
R
Operator's Manual
R
Maintenance Booklet
R
service and warranty information
R
equipment-dependent operating instructions
Keep these documents in the vehicle at all
times. Should you sell the vehicle, always
pass the documents on to the new owner.
We wish you safe and pleasant motoring.
9065849202
É9065849202]ËÍ
Contents
3
Index ....................................................... 4
Daimler's declared policy is one of comprehensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmentally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake andtire wear are affected
by these factors:
R
operating conditions of your vehicle
R
your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R
avoid short trips as these increase fuel consumption.
R
always make sure that the tire pressures
are correct.
R
do not carry any unnecessary weight.
R
remove roof racks once you no longer need
them.
R
a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R
always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R
do not depress the accelerator pedal when
starting the engine.
R
do not warm up the engine whenthe vehicle
is stationary.
R
drive carefully and maintain a safe distance
from the vehicle in front.
R
avoid frequent, sudden acceleration and
braking.
R
change gear ingood time and useeach gear
only up to Ô of its maximum engine speed.
R
switch off the engine in stationary traffic.
R
keep an eye on the vehicle's fuel consumption.
Environmental issues and recommendations
When prompted by this Operator's Manual to
dispose of materials, please try to regenerate
and recycle these materials. Observe all relevant environmental guidelines and regulations when disposing of materials. This helps
to protect the environment.
Product information
We recommend original Sprinter parts and
conversion parts and accessories that have
been approved expressly for the type of vehicle concerned.
We test genuine Sprinter parts, as well as
conversion parts and accessories that have
been specifically approved for the type of
vehicle, for:
R
reliability
R
safety
R
suitability
Despite ongoing market research, MercedesBenz is unable to assess other parts. We
therefore accept no responsibility for the use
of such parts in a Sprinter, even if they have
been independently or officially approved.
Genuine Sprinter parts, as well as specifically
approved conversion parts and accessories,
can be obtained at an authorized Sprinter
Dealer. Here you will receive advice about
permissible technical modifications, and the
parts will be professionally installed.
Introduction
23
Operator's Manual
General notes
Before you first drive off, read this Operator's
Manual carefully and familiarize yourself with
your vehicle.
Please adhere to the information and warning
notes in this Operator's Manual for your own
safety and to ensure a longer operating duration of the vehicle. Failure to observe the
instructions may lead to damage to the vehicle or personal injury.
Damage to the vehicle, caused by not adhering to the instructions, is not covered by the
New Vehicle Limited Warranty .
Vehicle equipment
The Operator's Manual describes all models
and standard and optional equipment of your
vehicle that were available at the time of
going to print. Country-specific variations are
possible. Note that your vehicle may not be
equipped with all of the described functions.
This also applies to systems and functions
relevant to safety. The equipment in your
vehicle may therefore differ from that shown
in the descriptions and illustrations. The original purchase contract documentation for
your vehicle contains a list of all of the systems in your vehicle.
If you have questions about equipment and
operation, consult any authorized Sprinter
Dealer.
The Operator's Manual, the Maintenance
Booklet and the equipment-dependent operating instructions are important documents
and should be kept in the vehicle.
Service and vehicle operation
Maintenance and literature
The Service and Warranty Information Booklet contains detailed information on the types
of warranty that your Sprinter is covered by,
including:
R
New Vehicle Limited Warranty
R
Diesel Engine Limited Warranty
R
Anti-Perforation Warranty
R
Limited Warranty for Restraint Systems
(only vehicles that have been sold and registered in the state of Kansas)
R
Legally required Emission Performance
Warranty
Replacement parts and accessories are subject to the Replacement Part and Accessory
Warranty of the dealer mentioned on the
inside cover. You can obtain these from any
authorized Sprinter dealer.
Maintenance
The Maintenance Booklet and the Serviceand
Warranty Information Booklet describe all
necessary maintenance work that should be
carried out at regular intervals.
When you take the vehicle to an authorized
Sprinter dealer, always be sure to bring the
Maintenance/Service/Warranty Information
Booklet. Your customer service advisor
enters each maintenance service into the
Maintenance Booklet for you.
Registering your vehicle
We may ask our authorized Sprinter Dealers
to carry out technical inspections on certain
vehicles to improve their quality or safety.
We can only inform you about vehicle checks
if we have your registration data.
Z
Introduction
24
Your registration data is not stored if:
R
you did not purchase your vehicle at an
authorized Sprinter Dealer.
R
your vehicle has never been inspected at
an authorized Sprinter Dealer.
It is advisable to register your vehicle with an
authorized Sprinter Dealer. Please inform us
as soon as possible about any change of
address or vehicle ownership.
Operating safety
Important safety notes
WARNING
G
Exhaust fumes, some of its constituents, and
certain vehicle components contain or emit
chemicals known to the State of California to
cause cancer and birth defects or other heritable genetic damage.
In addition, certain fluids contained in vehicles, and certain products that are used as
components, contain chemicals known to the
State of California to cause cancer and birth
defects or other heritable genetic damage.
Air bags and pyrotechnic Emergency Tensioning Devices (ETDs) and remote control batteries contain perchlorate material, which
may require special handling and regard for
the environment. Check with your local government's disposal guidelines.
In California, see www.dtsc.ca.gov/ HazardousWaste/Perchlorate/ index.cfm.
WARNING
G
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/maintenance work as well as any required repairs
carried out at a qualified specialist workshop.
WARNING
G
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other networked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as
intended and/or jeopardize the operating
safety of the vehicle. There is an increased
risk of an accident and injury.
Never tamper with the wiring as well as electronic components or their software. You
should have all work to electrical and electronic equipment carried out at a qualified
specialist workshop.
WARNING
G
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a
risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
The general operating permit for your vehicle
could be rendered invalid If you carry out
modifications to electronic components,
their software as well as wiring.
Driving off-road or on construction sites
increases the possibility of vehicle damage
which may in turn lead to the failure of certain
assemblies and systems.
There is a risk of damage to the vehicle if:
R
the vehicle makes contact with the ground,
e.g. on a high curb or a loose road surface
R
you drive too quickly over an obstacle, e.g.
a curb or a pothole
R
a heavy object hits the underbody or chassis component
In these or similar situations, the vehicle
body, the underbody, chassis components,
wheels or tires could be damaged even if this
Introduction
25
is not visible from the outside. Components
that have been damaged in this way can unexpectedly fail or no longer be able to assimilate
the loads occurring in the event of an accident. If the underbody paneling is damaged,
flammable material, such as leaves, grass or
twigs, could collect between the underbody
and underbody paneling. These materials
could ignite if they remain in contact with hot
components of the exhaust system for an
extended period. Have the vehicle checked
and repaired immediately at a qualified specialist workshop. If you become aware when
continuing the journey that driving safety has
been effected, stop as soon as possible in
accordance with the traffic conditions. In
such cases, consult a qualified specialist
workshop. Adapt your driving style to the offroad driving conditions. Drive carefully. Have
any vehicle damage rectified at a qualified
specialist workshop as soon as possible.
Declaration of conformity
Radio-based vehicle components
USA: "The wireless devices of this vehicle
comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1) These devices may not cause harmful interference. 2. This device must accept
any interference received, including interference that may cause undesired operation.
Changes or modifications not expressly
approved by the party responsible for compliance could void the user’s authority to
operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions: 1) These devices
may not cause harmful interference, and 2)
these devices must accept any interference
received, including interference that may
cause undesired operation of the device".
Digital speedometer and odometer
Do not modify the vehicle's electronically
stored odometer by tampering with the electronics.
If you sell your vehicle, inform the buyer about
any changes to the total distance reading, for
example after replacing the speedometer.
Failure to do so may constitute a punishable
offense under national legislation.
Changing the engine power output
!
Increases in engine power can:
R
change the emission values
R
cause malfunctions
R
cause consequential damage
The operating reliability of the engine is not
guaranteed in all cases.
Any tampering with the engine management
system in order to increase the engine power
output will lead to the loss of the New Vehicle
Limited Warranty and other warranty entitlements.
If you sell the vehicle, inform the purchaser
about the changes to the engine power output of the vehicle. If you do not inform the
buyer, this may constitute a punishable
offense under national legislation.
Diagnostics connections
All diagnostics connections are only intended
for the connection of diagnostic equipment at
a qualified specialist workshop.
WARNING
G
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operation of the vehicle systems. As a result,
the operating safety of the vehicle could be
affected. There is a risk of an accident.
Do not connect any equipment to a diagnostics connection in the vehicle.
Z
Introduction
26
WARNING
G
Objects in the driver'sfootwell can restrict the
pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle
is jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
!
If the engine is switched off and a device
which is connected to the on-board diagnostics connection is being used, the battery may discharge.
Connecting equipment to the diagnostics
connections can lead to emissions monitoring information being reset. The possible outcome may be that the vehicle no longer fulfills
the emissions laws and regulations. This may
be a criminal offense or breach of road traffic
regulations in certain countries.
Qualified specialist workshops
An authorized Sprinter Dealer is a qualified
specialist workshop. A qualified specialist
workshop has thenecessary specialist knowledge, tools and qualifications to correctly
carry out the work required on the vehicle.
This is especially the case for work relevant
to safety.
Observe the information in the Maintenance
Booklet.
The following work should always be carried
out at qualified specialist workshop:
R
work relevant to safety
R
service and maintenance work
R
repair work
R
modifications as well as installations and
alterations
R
work on electronic components
For this reason, we recommend an authorized
Sprinter Dealer.
Proper use
WARNING
G
Gases and fluids from substances that constitute a health hazard or react aggressively
can escape even from securely closed containers. When transporting such substances
in the vehicle interior, your ability to concentrate or your health could be affected during
the journey. Malfunctions, short circuits or
electrical component system failures may
also result. There is a risk of an accident and
fire.
Do not store or transport any substances in
the vehicle interior which are hazardous to
health or react aggressively.
Do not store or transport any substances in
the vehicle interior which are hazardous to
health or react aggressively.
These include:
R
solvents
R
fuel
R
oils and greases
R
cleaning agents
R
acids
There are various warning stickers affixed to
your vehicle. If you remove warning stickers,
others may fail to recognize the dangers.
Leave the warning stickers in their original
position.
Observe the following information when operating your vehicle:
R
the safety information in these instructions
R
the “Technical data“ section in this Operator's Manual
R
traffic rules and regulations
R
motor vehicle laws and safety standards
Introduction
27
Exhaust gas aftertreatment
The exhaust gas aftertreatment requires a
reducing agent known as DieselExhaust Fluid
(DEF) in order to function correctly. Filling up
the DEF tank is usually part of the service
scope. DEF consumption depends on operational and driving conditions and it is not necessary to wait until the next scheduled
service to replenish the fluid. Fluid should be
added regularly to the DEF supply reservoir
during vehicle operation or, atthe latest, after
receiving the first warning message via the
on-board computer.
To conform to emission regulations, you must
operate the vehicle with DEF and refill the
supply regularly. The engine management
recognizes attempts to operate the vehicle
without DEF, with thinned DEF or with
another reducing agent. After previous warning messages, the engine management then
prevents a further engine start.
If the DEF level drops below 1.5 US gal
(5.5 l), the first warning message is issued
and a warning tone sounds. After the message appears for the first time, and under
normal driving conditions, the remaining DEF
reserve will last for approximately
1000 miles (1600 km) before the next message.
After that, the 0.8 US gal (3.0 l) reserve mark
is reached. Once the reserve range has been
reached, you will receive the next warning
message and you will hear a series of warning
tones. After the first message, the DEF
reserve will last for approximately
1,200 miles (1,900 km) until the next message is shown. However, you will only be able
to start the engine another 16 times.
You should immediately add 2.0 US gal
(7.6 l) of DEF (Y page 150) or have the DEF
supply reservoir filled at a qualified specialist
workshop.
When the number of remaining engine starts
is 00 the engine management prevents the
vehicle being driven at a speed exceeding
5 mph (8 km/h). The Idle ModeIdle Mode message
appears in the multifunction display:
If the ;Check Engine indicatorlamp lights
up, the exhaust gas aftertreatment is faulty or
an emission-related malfunction has occurred (Y page 213). You will then only be able
to drive a maximum 50 mi (80 km) before the
engine management restricts the number of
starts remaining.
If the exhaust gas aftertreatment is faulty,
have it checked and repaired at a qualified
specialist workshop.
Further information on DEF can be found in
the "Refueling" (Y page 149) and "Service
products and capacities" (Y page 324) sections.
Attachments, bodies, equipment and
conversions
General notes
!
For safety reasons, have add-on equipment manufactured and installed according to theSprinter body/equipment mounting directives in force. These body/equipment mounting directives ensure that the
chassis and the body form one unit and that
maximum operating and road safety is achieved.
We recommend for safety reasons that:
R
you carry out no other modifications to
the vehicle.
R
you obtain the agreement of the distributor named on the inside of the front
cover for any deviations from the
approved body/equipment mounting
directives.
Approval from certified inspection agencies or official approvals cannot rule out
risks to your safety.
We recommend that you use genuine
Mercedes-Benz parts as well as conversion
parts and accessories that have been specifically approved by Mercedes-Benz for the
type of vehicle.
Z
Introduction
28
These parts have been specially tested to
establish their safety, reliability and suitability.
Further information can be obtained at any
authorized Sprinter Dealer.
Notes on the radiator
Even seemingly small changes to the vehicle,
such as attaching a radiator trim for winter
driving, is not permitted. Do not cover up the
radiator. Do not use thermal mats, insect protection covers or anything similar.
Otherwise, the values of the diagnostic system may be affected. Some of these values
are legally prescribed and must always be
correct.
Information on the cargo compartment
floor
!
The wooden or plastic cargo area floor fitted at the factory is an integral component
of the vehicle structure. The vehicle body
could be damaged if you have the load area
floor removed. This then affects the securing of loads and the maximum loading
capacity of the lashing points is no longer
guaranteed.
Therefore, do not have the load area floor
removed.
Sprinter body/equipment mounting
directives
WARNING
G
The function of systems or components can
be affected by conversions or modifications
to the vehicle. They might not function properly any more and/or jeopardize the operational safety of the vehicle. There is an
increased risk of an accident and injury.
Conversions or modifications should always
be carried out at qualified specialist workshop.
If you intend to make modifications to your
vehicle, we strongly recommend that you
contact the distributor named on the inside
of the front cover. There you will receive all
the necessary information and a charge may
be levied.
You alone accept the responsibility if body
manufacturers or dealers make modifications
that affect the final certification of the engine,
the vehicle or the equipment. This also
applies to the identification and documentation of modifications to the affected vehicle
components.
You are responsible for certification and confirmation that:
R
all the applicablestandards and regulations
that are affected by the vehicle modification are met
R
the modified vehicle fulfills the vehicle
safety standards and emissions laws and
regulations
R
the modifications or installation of accessories does not affect the safety of the
vehicle
We are not responsible for the final certification, product liability or warranty claims
which result from the modifications. This
applies to:
R
the modified components, assemblies or
systems
R
any resulting noncompliance with any of
the emissions laws and regulations or the
motor vehicle safety standards
R
any consequences arising from the
changes that make the vehicle less safe or
even render it defective
We do not assume responsibility as the finalstage manufacturer or for the consequential
product liability.
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to contact an authorized Sprinter Dealer immedi-
Loading...
+ 308 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.