Mercedes Benz Sprinte 2013 Owner's Manual
É90658411979ËÍ
9065841197
Sprinter
Operator's Manual
Order no. 6462 7499 13 Part no. 906 584 11 97 Edition D MY 2013 MB
Sprinter Operator's Manual
Symbols
WARNING
G
Warning notes make you aware dangers
which could pose a threat to your health or
life, or to the health and life of others.
Environmental note
H
Environmental notes provide you with
information on environmentallyaware actions
or disposal.
!
Notes on material damage alert you to
dangers that could lead to damage to your
vehicle.
i
These symbols indicate useful
instructions or further information that
could be helpful to you.
X
This symbol designates an
instruction you must follow.
X
Several consecutive symbols
indicate an instruction with several
steps.
(Y page)
This symbol tells you where you
can find further information on a
topic.
YY
This symbol indicates a warning or
an instruction that is continued on
the next page.
DisplayDisplay
This text indicates a message on
the display and the rear view
camera monitor.
Vehicle distributor
In the USA:
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
www.mbusa.com
www.mbsprinterusa.com
Customer Assistance Center:
1-877-762-8267
In Canada:
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, ON M4G 4C9
www.mercedes-benz.ca
Customer Relations Department:
1-800-387-0100
Mercedes-Benz USA, LLC and MercedesBenz Canada Inc. are Daimler companies.
Canada only:
"Authorized Sprinter Dealer" is defined as an
authorized Mercedes-Benz Sprinter Dealer.
Publication details
Internet
Further information on Mercedes-Benz
vehicles can be obtained on the Internet at
www.mercedes-benz.com
www.mbusa.com (USA only)
www.mercedes-benz.ca (Canada only)
Editorial office
You are welcome to forward any queries or
suggestions you may have regarding this
Operator's Manual to the technical
documentation team at the address on the
inside of the front cover.
©
Mercedes-Benz USA, LLC
©
Mercedes-Benz Canada, Inc.
Mercedes-Benz USA, LLC and MercedesBenz Canada Inc. are Daimler companies.
Not to be reprinted, translated, or otherwise
reproduced, in whole or in part, without
written permission.
Registered trademarks
ESP®is a registered trademark of Daimler AG.
As at 25.05.2012
Welcome to the world of Mercedes-Benz
Before you first drive off, read this Operator's
Manual carefully and familiarize yourself with
yourvehicle. Please adhere to the information
and warning notes in this Operator's Manual
for your own safety and to ensure a longer
operating duration of the vehicle. Failure to
observe the instructions may lead to damage
to the vehicle or personal injury.
Vehicle damage caused by a failure to
observe the instructions is not covered by the
New Vehicle Limited Warranty.
These Operating Instructions provides
information on the most important functions
of your vehicle.
Your vehicle's equipment or product
designation may vary, depending on the
following:
R
model
R
order
R
country specification
R
availability
Individual warning and indicator lamps may
not be functional.
We reserve the right to make modifications in
the following areas:
R
design
R
equipment
R
technology
Therefore, the descriptions provided may
occasionally differ from your own vehicle.
The following are integral components of the
vehicle:
R
Operator's Manual
R
Maintenance Booklet
R
service and warranty information
R
equipment-dependentoperating
instructions
Keep these documents in the vehicle at all
times.Should you sell the vehicle, always
pass the documents on to the new owner.
We wish you pleasant motoring at all times.
9065841197
É90658411979ËÍ
Contents
3
Index ....................................................... 4
Introduction ......................................... 22
At aglance ........................................... 31
Safety ................................................... 41
Opening and closing ........................... 63
Seats, steering wheel and mirrors .... 79
Lights and windshield wipers ............ 89
Climate control ................................. 107
Driving and parking .......................... 131
On-board computer and displays .... 175
Stowing and features ....................... 221
Transporting loads ............................ 231
Maintenance and care ...................... 239
Breakdown assistance ..................... 263
Wheels and tires ............................... 273
Technical data ................................... 313
Index
4
1, 2, 3 ...
12 Vsocket ........................................ 228
A
ABS (Anti-lock Braking System)
Display message ............................ 197
Function/notes ................................ 56
Important safety notes .................... 56
Indicator lamp ................................ 210
Accessories and conversions
see Add-on equipment
Activating/deactivating cooling
with air dehumidification ................. 113
Activating/deactivating the roof
ventilator ........................................... 129
Additional indicators
Changing bulbs (roof) .................... 101
Additives
Diesel............................................ 318
Engine oil ....................................... 322
Flow improver ................................ 318
Add-on equipment ............................... 27
Adjusting
Air vents ........................................ 117
Adjusting the headlamp range ........... 93
ADR(working speed governor) ........ 167
Airbags
Front air bag (driver, front
passenger)....................................... 45
Important safety notes .................... 44
Safety guidelines ............................. 43
Thoraxbag ........................................ 45
Windowcurtain air bag .................... 46
Air-conditioning system
Refrigerant ..................................... 326
see Climate control
Airfilter
Indicator lamp ................................ 218
Air pressure
see Tire pressure
Air-recirculation mode
Importantsafetynotes .................. 116
Switching on/off ........................... 116
Airvents .............................................117
Adjusting for the passenger
compartment ................................. 117
Adjusting on the roof ..................... 118
Important safety notes .................. 117
Setting the center air vents ........... 117
Setting the side air vents ............... 117
see Climate control
Anti-lockBraking System
see ABS (Anti-lock Braking System)
Anti-theft system
Interiormotion sensor ..................... 61
Armrests .............................................. 84
Ashtray ............................................... 227
ASR (acceleration skid control)
Activating/deactivating ................... 58
Display message ............................ 198
Function/notes ................................ 58
Important safety notes .................... 58
Indicator lamp ................................ 210
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 60
Switching off the alarm .................... 60
Attachments
see Add-on equipment
Authorized workshop
see Qualified specialist workshop
Automatic climate control
see Climate control
Automatic headlamp mode ................ 91
Automatic locking ............................... 69
Automatic transmission
Accelerator pedal position ............. 140
Changing gear............................... 139
Changing gearyourself .................. 139
Driving tips .................................... 140
Emergency running mode .............. 141
Important safety notes .................. 138
Kickdown....................................... 140
Maneuvering .................................. 140
Overview ........................................ 138
Problem (malfunction) ................... 141
Releasing the parking lock
manually ........................................ 141
Selector lever................................ 138
Selector leverpositions ................. 139
Shift ranges................................... 140
Starting the engine ........................ 134
Touchshift ...................................... 139
Trailer towing ................................. 140
Transmission oil change ................ 323
Index
5
Automatic transmission
emergency mode ...............................141
Auxiliary heating
Activating/deactivating heater
booster mode ................................ 125
Conditions for switching on ........... 119
Important safety notes .................. 118
Operating with the button (control
panel) ............................................ 119
Operation with the remote control .121
Operation with the timer ................ 122
Problem (malfunction) ................... 128
Selecting a switch-on time ............. 119
Setting the switch-on time ............. 120
see Auxiliary heating
Axle load, permissible (trailer
towing) ............................................... 329
B
Backup lamps
Changing bulbs ........................ 99, 101
Backup lamps (Chassis Cab)
Changing bulbs .............................. 100
BAS (Brake Assist System)
Display message ............................ 198
Function/notes ................................ 56
Indicator lamp ................................ 210
Basic settings
see Settings
Battery
Isolating switch .............................. 132
Replacing (SmartKey) ................ 66, 67
Battery (SmartKey)
Checking .......................................... 66
Important safety notes .................... 66
Replacing ................................... 66, 67
Battery (vehicle)
Care ............................................... 255
Charge indicator lamp ................... 214
Charging ........................................ 254
Disconnecting and connecting
(driver's footwell) ........................... 251
Disconnecting and connecting
(engine compartment) ................... 253
Display message ............................ 208
Important safety notes .................. 250
Installing/removing (driver's
footwell) ......................................... 252
Installing/removing (engine
compartment) ................................ 254
Jump starting ................................. 267
Location ......................................... 250
Removing/installing the floor
covering (driver's footwell) ............ 251
Belt
see Seat belts
Bio-diesel ........................................... 317
Bleeding the fuel system .................. 137
Bodies
Body/equipment mounting
directives for trucks ......................... 28
Bottle holder ...................................... 227
see Cupholder
Brake
EBD .................................................. 57
Brake Assist System
see BAS (Brake Assist System)
Brake fluid
Checking the level ......................... 245
Display message ............................ 199
Notes .....................................245, 324
Warning lamp ................................. 211
Brake force distribution,
electronic
see EBD (electronic brake force
distribution)
Brake lamps
Changing bulbs ........................ 99, 101
Brake lamps (Chassis Cab)
Changing bulbs .............................. 100
Brake linings
Display message ............................ 199
Indicator lamp ................................ 214
Brakes
ABS .................................................. 56
Applying the parking brake ............ 146
BAS .................................................. 56
Brake fluid (notes) ................. 245, 324
Checking brake fluid level.............. 245
Display messages .......................... 199
Driving tips .................................... 150
Important safety notes .................. 150
Maintenance .................................. 210
Parking brake (notes) ..................... 151
Index
6
Brake system
Malfunction .................................... 198
Warning lamp ................................. 210
Breakdown
Fire extinguisher ............................ 266
First-aidkit .................................... 266
Jump-starting ................................. 267
Reflective safety jacket .................. 265
Vehicle tool kit ............................... 264
Warning lamp ................................. 265
Warning triangle............................ 265
see Flat tire
see Towing away
see Tow-starting
Bulb
see Changing bulbs
Bulb failure indicator .......................... 90
C
Care
Car wash ........................................ 256
Display ........................................... 260
Exterior lights ................................ 258
Notes ............................................. 255
Paint .............................................. 257
Plastic trim .................................... 260
Power washer ................................ 257
Rearview camera .......................... 259
Roof lining ...................................... 261
Seat belt........................................ 261
Seat cover ..................................... 261
Selector lever................................ 260
Sensors ......................................... 259
Sliding door ................................... 259
Steering wheel ............................... 260
Step (electrical)............................. 260
Trim pieces .................................... 260
Washing by hand ........................... 256
Washing the engine ....................... 257
Wheels ........................................... 258
Windows ........................................ 257
Wiper blades .................................. 258
Cargo compartment
Activating/deactivating
ventilation ...................................... 129
Cargo compartment floor ................... 28
Cargo tie-down points and tie
downs
Important safety notes .................. 234
Cargo tie-down rings
Installing ........................................ 236
Permissible tensile load................. 327
Car wash (care) ................................. 256
CD player/CD changer ...................... 183
Cell phone
see Mobile phone
Center console overview .................... 36
Central locking
Automatic locking ............................ 69
Important safety notes .................... 69
Locking/unlocking (buttons) ........... 69
Locking/unlocking (SmartKey) ........ 64
Locking/unlocking manually ............ 69
Central locking system
see Centrallocking
Changing bulbs
Additional indicators (roof) ............ 101
Additional turn signals ................... 101
Backup lamp (Chassis Cab) ........... 100
Backup lamps .......................... 99, 101
Bi-Xenon bulbs ................................. 96
Brake lamps .............................99, 101
Brake lamps (Chassis Cab) ............ 100
Cornering lamps .............................. 98
Courtesy lights ............................... 101
Display message ............................ 201
Fog lamps ........................................ 98
Front interiorlight .......................... 102
High-beam headlamps ..................... 98
Important safety notes .................... 96
Interior light ................................... 102
Interior lighting .............................. 102
License plate lamp ................ 100, 101
License plate lamp (Chassis Cab) .. 100
Low-beam headlamps ...................... 98
Overview of lamp types (front
bulbs) ...............................................97
Overview of lamp types (rear
bulbs, Cargo Van/Passenger Van) ... 99
Overview of lamp types (rear
bulbs, Chassis Cab) ....................... 100
Parking lamps .................................. 98
Perimeter lamp .............................. 101
Rearfog lamp .......................... 99, 101
Index
7
Rear fog lamp (Chassis Cab) .......... 100
Rearinterior light ........................... 102
Standing lamps (front) ..................... 98
Standing lamps (rear, Chassis
Cab) ............................................... 100
Standing lamps (rear) .............. 99, 101
Taillamps ................................ 99, 101
Tail lamps (Chassis Cab) ................ 100
Turn signals (front) ........................... 98
Turn signals (rear, Chassis Cab) ..... 100
Turn signals (rear) .................... 99, 101
Warning and indicator lamps ......... 219
see Replacing bulbs
Child-proof locks
Important safety notes .................... 54
Reardoor ......................................... 55
Sliding door ..................................... 55
Children
In the vehicle ................................... 50
Restraint systems ............................ 50
Specialseat belt retractor ............... 54
Child seat
LATCH-type (ISOFIX) child seat
anchors ............................................ 52
Top Tether ....................................... 53
Chock ................................................. 147
Cigarette lighter ................................ 227
Cleaning
Mirrorturn signal ........................... 259
Trailer tow hitch ............................. 260
Climate control
Air-conditioning system ................. 110
Auxiliary heating ............................ 118
Checking/cleaning the airfilter
(rear-compartment air
conditioning) .................................. 248
Cooling with air dehumidification .. 113
Defrosting the windows ................. 114
Heating .......................................... 109
Important safety notes .................. 108
Operating the cargo compartment
airvents......................................... 129
Overview of systems ...................... 108
Problems with the windshield
heating .......................................... 115
Problem with the rear window
defroster ........................................ 116
Rear-compartment air
conditioning ................................... 112
Rear-compartment heating ............ 111
Reheat function (air
dehumidification) ........................... 114
Setting the airdistribution ............. 113
Setting the airflow ......................... 114
Setting the airvents...................... 117
Setting the temperature ................ 113
Switching air-recirculation mode
on/off ............................................ 116
Switching on/off ........................... 112
Switching the rear window
defroster on/off ............................ 116
Switching windshield heating on/
off .................................................. 115
Cockpit
Overview .......................................... 32
see Instrument cluster
COMAND display
Cleaning ......................................... 260
Combination switch ............................ 92
Communications equipment
Operation ....................................... 229
Type approval/frequency .............. 314
Consumption statistics (on-board
computer) .......................................... 190
Control panel
Above the windshield ....................... 37
Center console ................................ 36
Climate control ................................ 36
Driver's door .................................... 38
Left and rightside of the steering
wheel ............................................... 38
Conversions/equipment .................... 27
Conversions and accessories
see Add-on equipment
Coolant(engine)
Adding ........................................... 245
Checking the level......................... 244
Displaying the temperature (on-
board computer) ............................ 182
Display message ............................ 205
Filling capacity ............................... 326
Important safety notes .................. 244
Cooling
see Climate control
Index
8
Cornering lamps
Changingbulbs ................................ 98
Cornering light function
Function/notes ................................ 93
Courtesy lights
Changing bulbs .............................. 101
Cruise control
Activating ....................................... 156
Activationconditions..................... 156
Cruise control lever....................... 155
Deactivating ................................... 157
Display message ............................ 207
Driving system ............................... 155
Function/notes ............................. 155
Important safety notes .................. 155
Problem (malfunction) ................... 157
Resuming the stored speed........... 156
Setting aspeed .............................. 156
Storing and maintaining current
speed .............................................156
Cup holders ........................................ 226
Customer Assistance Center (CAC) ... 28
Customer Relations Department ....... 28
D
Dashboard
see Cockpit
Data
see Technical data
Daytime running lamp mode
Setting (vehicles without steering-
wheel buttons) ............................... 179
Setting (vehicles with steering
wheel buttons) ............................... 187
Switching on/off (switch) ................ 91
see Daytime running lamps
Declarations of conformity ................. 25
DEF (Diesel ExhaustFluid )
Refilling .......................................... 143
Defrosting the windshield ................ 114
Delayedswitch-off ............................ 188
Diagnostics connection ...................... 25
Diesel ..................................................317
Diesel engine
Preglow indicator lamp .................. 217
Diesel ExhaustFluid (DEF)
Display messages (vehicles
without steering wheel buttons) .... 195
Display messages (vehicles with
steering wheel buttons) ................. 204
Exhaust gas aftertreatment ............. 27
Indicator lamp ................................ 213
Information on consumption .......... 321
Level indicator ............................... 178
Notes ............................................. 320
Ranges ............................................. 27
Storage .......................................... 320
Tank content .................................. 321
Diesel particle filter
Short-distance driving .................... 149
Digital speedometer
Setting the unit (vehicleswith
steeringwheel buttons) ................. 185
Digital speedometer and odometer
Operating safety .............................. 25
Display
Display messages .......................... 192
Outside temperature (vehicles
with steering wheel buttons) ......... 182
Outside temperature display
(vehicles without steering wheel
buttons) ......................................... 178
Standard display (vehicles
without steering wheel buttons) .... 178
Standard display (vehicles with
steering wheel buttons) ................. 182
see Warning and indicator lamps
Display messages
Calling up the message memory .... 193
Driving systems ............................. 207
Engine ............................................ 204
Important safety notes .................. 192
Lights .............................................201
Safety systems .............................. 197
SmartKey ....................................... 209
Tires ............................................... 207
Vehicle ...........................................208
Distance recorder ............................. 182
see Trip odometer
Door lock
see Centrallocking
Index
9
Doors
Central locking/unlocking
(SmartKey) .......................................64
Control panel ................................... 38
Display message ............................ 209
Indicator lamp ................................ 219
Drinking and driving ......................... 148
Drinks holder
see Bottle holder
see Cupholder
Driver's/co-driver's door
Unlocking ......................................... 70
Driver's seat
see Seats
Driving abroad ................................... 149
Driving off-road
see Off-road driving
Driving on flooded roads .................. 151
Driving safety systems
ABS (Anti-lock Braking System) ....... 56
ASR (Acceleration Skid Control) ...... 58
BAS (Brake Assist System) .............. 56
EBD (electronic brake force
distribution) ..................................... 57
ESP®(Electronic Stability
Program) .......................................... 57
Important safety information ........... 56
Overview .......................................... 56
Driving systems
Cruise control ................................ 155
Display message ............................ 207
PARKTRONIC................................. 157
Rearview camera .......................... 161
Driving tips
Automatic transmission ................. 140
Brakes ........................................... 150
Break-in period .............................. 132
Downhill gradient ........................... 150
Drinking and driving ....................... 148
Driving abroad ............................... 149
Driving in winter .............................152
Driving on flooded roads................ 151
Driving on wet roads...................... 151
Exhaustcheck ............................... 148
Fuel ................................................ 148
General .......................................... 147
Hydroplaning ................................. 151
Icy road surfaces ........................... 152
Important safety notes .................. 132
Limited braking efficiency on
salted roads................................... 151
Off-road driving .............................. 153
Overruncut-off .............................. 148
Snow chains .................................. 277
Speed limitation .............................149
Towing atrailer .............................. 168
Transport by rail .............................150
Wet road surface ........................... 150
E
EBD (electronic brake force
distribution)
Display message ............................ 200
Function/notes ................................ 57
Indicator lamps .............................. 210
Electrical closing assist ...................... 72
Electrical fuses
see Fuses
Electrical step
Cleaning ......................................... 260
Display message ............................ 208
Emergency release .......................... 72
Function ...........................................72
Important safety notes .................... 72
Indicator lamp ................................ 219
Manual retraction............................ 72
Obstacle detection ........................... 72
Electrical system
Battery mainswitch....................... 132
Electronic Stability Program
see ESP®(ElectronicStability Program)
Emergencyexit .................................... 59
Emergency exitwindow ..................... 59
Emergency Tensioning Devices
Function ...........................................50
Safety guidelines............................. 43
Emissions control
Service and warranty information .... 23
Engine
ADR (working speed governor) ...... 167
Changing the power output ............. 25
Check Engine warning lamp ........... 216
Cleaning instructions ..................... 257
Engine number ............................... 316
10
Index
Engine speed setting (working
mode) ............................................ 168
Irregularrunning ............................ 137
Jump-starting ................................. 267
Operating safety .............................. 25
Starting .......................................... 134
Starting problems .......................... 137
Switching off .................................. 146
Tow-starting (vehicle) ..................... 271
Engine, jump-starting ....................... 267
Engine electronics
Notes ............................................. 314
Problem (malfunction) ................... 137
Engine oil
Adding ........................................... 244
Additives ........................................ 322
Checking the oil level (on-board
computer) ...................................... 242
Checking the oil level using the
dipstick .......................................... 243
Display message ............................ 206
Filling capacity ............................... 323
Information about oil
consumption .................................. 323
Mixing ............................................ 322
Notes about oil grades ................... 321
Oil change ...................................... 322
Oil level(note) ............................... 242
Viscosity ........................................ 321
Warning lamp ................................. 214
Engine speedsetting (working
mode) ................................................. 167
Equipment/conversions ..................... 27
ESP®(Electronic Stability
Program)
Display message ............................ 200
Function/notes ................................ 57
Indicator lamp ................................ 213
Warning lamp ................................. 210
Exhaustcheck ................................... 148
Exhaust gas aftertreatment ............... 27
DEF levelindicator......................... 178
DEF reducing agent ................. 27, 320
Diesel ExhaustFluid (DEF) ............. 320
Display messages (vehicles
without steering wheel buttons) .... 195
Display messages (vehicles with
steering wheel buttons) ................. 204
Indicator lamp ................................ 213
Malfunction ....................................204
Refilling DEF .................................. 143
Exterior lighting
Daytime running lamp mode
(vehicles without steering wheel
buttons) ......................................... 179
Daytime running lamp mode
(vehicles with steering wheel
buttons) ......................................... 187
see Lights
Exterior mirrors
Adjusting ......................................... 86
Important safety notes .................... 86
Eyeglasses compartment ................. 223
F
FAME fuel
Bio-diesel ....................................... 317
Fire extinguisher ............................... 266
First-aid kit ......................................... 266
Flat tire
Changing a wheel/mounting the
spare wheel ................................... 303
General notes ................................ 295
Preparing the vehicle ..................... 295
Using tire sealant ........................... 295
Fog lamps
Switching on/off .............................. 91
Folding seat ......................................... 82
Folding table ...................................... 225
Frequencies
Mobile phone ................................. 314
Two-way radio ................................ 314
Front fog lamps
Changing the bulbs .......................... 98
Switching on/off .............................. 91
Frontinterior light
Changing bulbs .............................. 102
Frontwindshield
see Windshield
Fuel
Additives (diesel) ........................... 318
Bio-diesel (FAME fuel).................... 317
Consumption information .............. 319
Consumption statistics .................. 190
Index
11
Diesel at very low outside
temperatures ................................. 318
Display message ............................ 205
Driving tips .................................... 148
Flow improver ................................ 318
Fuel gauge ..................................... 177
Important safety notes .................. 317
Problem (malfunction) ................... 143
Quality (diesel)............................... 317
Refueling ........................................ 142
Showing the range (on-board
computer with steering wheel
buttons) ......................................... 190
Showing the range (vehicles with
steering wheel buttons) ................. 190
Tank content/reserve fuel ............. 317
Fuel filter with water separator
draining ......................................... 247
Indicator lamp ................................ 218
Fuel gauge ......................................... 177
Fuel tank
Problem (malfunction) ................... 143
Fuel tank content
Reserve, display message .............. 205
Fuses .................................................. 271
G
Gasoline
Reserve fuel warning lamp ............. 216
General driving tips
Driving short distances .................. 149
Genuine .............................................. 314
Glove box ........................................... 222
GTW (Gross Trailer Weight)
(definition) ......................................... 293
Guarantee ............................................ 23
H
Hazard warning lamps ........................ 93
Headlamps
Adding fluid to cleaning system ..... 246
Cleaning system (function) .............. 94
Fogging up ....................................... 94
see Automatic headlamp mode
Headliner (cleaning instructions) .... 261
Head restraints
Adjusting ......................................... 84
Heating
see Climate control
High-beam headlamps
Changing bulbs ................................ 98
Switching on/off .............................. 92
Hood
Closing ...........................................241
Display message ............................ 209
Indicator lamp ................................ 219
Opening ......................................... 240
Hydroplaning ..................................... 151
I
Immobilizer .......................................... 60
Indicator lamp
see Warning and indicator lamps
Indicators
see Turn signals
Insectprotection on the radiator ...... 28
Installing/removing the ball
coupling ............................................. 170
Instrument cluster
Fuel gage....................................... 177
Important safety notes .................. 176
Instrument cluster lighting ............. 177
Outside temperature display .......... 177
Overview .......................................... 33
Speedometer ................................. 177
Tachometer ................................... 177
Warning and indicator lamps ........... 34
Instrument cluster lighting .............. 177
Instrument lighting
see Instrument cluster lighting
Interior lighting ................................... 94
Changing the bulbs ........................ 102
Front ................................................ 94
Motiondetectors ............................. 96
Notes on replacing bulbs ............... 102
Switching the rear compartment
lighting on centrally......................... 95
Interior motion sensor
Arming ............................................. 61
Deactivating .....................................61
Function ........................................... 61
Switching off .................................... 61
12
Index
J
Jack
Jacking points ................................ 304
Preparation .................................... 304
Storage location ............................ 264
Using ............................................. 304
Jump-starting ..................................... 267
K
Key
Position in the ignition lock ............ 133
see SmartKey
Kickdown ........................................... 140
L
Lamps
see Warning and indicator lamps
Language
Display (vehicles with steering
wheel buttons) ............................... 185
Lashing points and tie downs
Permissible tensile load................. 327
LATCH-type (ISOFIX) child seat
anchors ................................................ 52
License plate lamp
Changing bulbs ...................... 100, 101
License plate lamp (ChassisCab)
Changing bulbs .............................. 100
Lighting
see Lights
Lights
Activating/deactivating daytime
running lamp mode (vehicleswith
steeringwheel buttons) ................... 91
Activating/deactivating surround
lighting (vehicles with steering
wheel buttons) ............................... 187
Automatic headlamp mode .............. 91
Bulb failure indicator ........................ 90
Cornering light function ................... 93
Driving abroad ............................... 149
Fog lamps ........................................ 91
Hazard warning lamps ..................... 93
Headlamp range .............................. 93
High beamflasher ............................ 92
High-beam headlamps ..................... 92
Important safety notes .................... 90
Lightswitch..................................... 90
Low-beam headlamps ...................... 90
Parking lamps .................................. 90
Rearfog lamp .................................. 91
Setting the exteriorlighting
delayed switch-off (vehicles with
steeringwheel buttons) ................. 188
Switching the daytime running
lamp mode on/off (switch) .............. 91
Turn signals ..................................... 92
see Changing a bulb
see Interior lighting
Light sensor ......................................... 91
Limited Warranty ................................ 29
Load distribution ............................... 234
Loading guidelines
Important safety notes .................. 232
Loading rails
Installing cargo tie-down rings ....... 236
Maximum tensile strength ............. 327
Loads
Securing ........................................ 234
Transporting .................................. 232
Load securing aids
Carrier systems ............................. 236
Locator lighting
Setting (vehicles with steering
wheel buttons) ............................... 187
Locking
see Centrallocking
Locking and unlocking manually ....... 69
Locking centrally
see Centrallocking
Low-beam headlamps
Changing bulbs ................................ 98
Daytime running lamp mode
(vehicles without steering wheel
buttons) ......................................... 179
Daytime running lamp mode
(vehicles with steering wheel
buttons) ......................................... 187
Display message ............................ 201
Driving abroad ............................... 149
Switching on/off .............................. 90
Lumbar support ................................... 80
Index
13
M
M+S tires ............................................ 276
Maintenance ...................................... 248
Malfunctions
Message memory (on-board
computer) ...................................... 193
Maximum speed
Speed limitation .............................149
Menu (vehicles with steering
wheel buttons)
Audio............................................. 182
Operation ....................................... 181
Settings ......................................... 183
Telephone ...................................... 190
Message
see Display message
Message memory (on-board
computer) .......................................... 193
Mirrors
Exterior mirrors ................................ 86
Rear-view mirror .............................. 86
Mobile phone
Important safety notes .................. 228
Pre-installation ............................... 229
Type approval/frequency .............. 314
Mounting wheels
Lowering the vehicle ...................... 307
Mounting anew wheel ................... 306
Preparing the vehicle ..................... 303
Raising the vehicle ......................... 304
Removing and mounting the spare
wheel ............................................. 309
Removing awheel .......................... 306
Securing the vehicle against
rolling away ................................... 303
N
Notes on breaking-in anew
vehicle ................................................ 132
O
Occupant safety
Air bags........................................... 44
Childreninthe vehicle ..................... 50
Important safety notes .................... 42
Seat belts ........................................ 47
Odometer
Display (vehicles without steering
wheel buttons) ............................... 178
Display (vehicles with steering
wheel buttons) ............................... 182
see Trip odometer
Off-road driving
Checklist after driving off-road...... 154
Important safety notes .................. 153
Rules for driving off-road ............... 153
Oil
see Engine oil
On-board computer
Display message ............................ 192
On-board computer (vehicles
without steering wheel buttons)
Display message ............................ 192
General notes ................................ 178
Setting the clock ............................ 179
Standard display............................ 178
On-board computer (vehicles with
steering wheel buttons)
Audiomenu ................................... 182
Display message ............................ 180
Menu overview .............................. 181
Operating .......................................180
Operation menu ............................. 181
Settings menu ............................... 183
Standard display............................ 182
Telephone menu ............................ 190
Trip computer menu ...................... 189
Operating safety
Attachments, bodies, equipment
and conversions ............................... 27
Correct use ...................................... 26
Declarationofconformity ................ 25
Diagnostics connection ................... 25
Digital speedometer and
odometer ......................................... 25
Important safety note ...................... 24
Limited Warranty ............................. 29
Modifying engine output .................. 25
Qualified specialist workshop .......... 26
Radiator cover ................................. 28
Vehicle registration.......................... 23
Warning note sticker ........................ 26
14
Index
Operating system
see On-board computer
Operator's Manual
General notes .................................. 23
Vehicle equipment ........................... 23
Outline lamp
Changing bulbs .............................. 101
Outside temperature display ........... 177
Overhead control panel ...................... 37
Overrevving range .............................177
Overrun cutoff ................................... 148
P
Paintcode number ............................ 315
Paintwork (cleaning instructions) ... 257
Paper holder ...................................... 225
Parking ............................................... 145
Important safety notes .................. 145
Parking brake ................................ 146
Rearview camera .......................... 161
Wheelchock .................................. 147
see PARKTRONIC
Parking aid
see PARKTRONIC
see Rearview camera
Parking brake
Display message ............................ 201
Notes/function .............................. 146
Parking lamps
Changing bulbs ................................ 98
PARKTRONIC
Deactivating/activating ................. 159
Driving system ............................... 157
Function/notes ............................. 157
Important safety notes .................. 157
Problem (malfunction) ................... 161
Range of the sensors ..................... 157
Roll-back warning .......................... 159
Trailer towing ................................. 160
Warning display............................. 159
Partition sliding door
Important safety notes .................... 75
Opening/closing .............................. 75
Passenger compartment airconditioning system
see Climate control
Passengercompartment heating
see Climatecontrol
Perimeter lamp
Changing bulbs .............................. 101
Plastic trim (cleaning instructions) .260
Power supply
Battery isolating switch ................. 132
Switching off .................................. 133
Switching on .................................. 133
Power take-off
Engine speedsetting ..................... 167
Power washers .................................. 257
Power windows
see Side windows
Preparing for a journey
Checks in the vehicle ..................... 134
Visual check of the vehicle
exterior.......................................... 134
Product information ............................ 22
Protection of the environment
General notes .................................. 22
Pulling away ...................................... 135
Q
Qualifiedspecialistworkshop ........... 26
R
Radiator cover ..................................... 28
Radio
Changing stations (vehicles with
steering wheel buttons) ................. 182
Setting stationselection (vehicles
with steering wheel buttons) ......... 188
see separate operating instructions
Radio-based vehicle components
Declarationofconformity ................ 25
Rain and light sensor
Setting the sensitivity (vehicles
with steering wheel buttons) ......... 189
Windshield wiper ........................... 103
Range (vehicles with steering
wheel buttons) .................................. 190
Rear bench seat
Installing/removing (Passenger
Van) ................................................. 83
Stowage compartment (crewcab) .. 224
Index
15
Rear compartment
Activating/deactivating climate
control ........................................... 112
Setting the airvents...................... 118
Rear-compartment airconditioning system
see Climate control
Rear-compartment heating
see Climate control
Rear door
Child-proof locks .............................. 55
Important safety notes .................... 73
Opening/closing .............................. 73
Rear fog lamp
Changing bulbs ........................ 99, 101
Switching on/off .............................. 91
Rear fog lamp (Chassis Cab)
Changing bulbs .............................. 100
Rear interior light
Changing bulbs .............................. 102
Rear lamps
see Lights
Rear rack
Notes ............................................. 236
Rear view camera .............................. 161
Aspect ratio menu ......................... 165
Brightnesssubmenu ...................... 164
Cleaning instructions ..................... 259
Color submenu .............................. 165
Contrast submenu ......................... 165
Default settings menu .................... 166
Display menu ................................. 164
Illumination submenu .................... 164
Important safety notes .................. 161
Mainmenu .....................................163
Menu language menu .................... 166
Monitor menu ................................ 163
Problem (malfunction) ................... 167
Standard menu .............................. 165
Switching off the monitor while
driving ............................................ 162
Switching on .................................. 161
Switching the monitor on/off ........ 162
Tint (color balance) submenu ......... 165
Rear-view mirror
Anti-glare mode ............................... 86
Rear window defroster
Problem (malfunction) ................... 116
Switching on/off ........................... 116
Rear window wiper ........................... 104
Refilling
DEF filler neck ............................... 144
Important safety notes (Diesel
ExhaustFluid –DEF) ...................... 143
Refilling procedure (Diesel
ExhaustFluid –DEF) ...................... 144
Refrigerant ......................................... 326
Refueling
Fuel filler flap................................. 142
Fuel gauge ..................................... 177
Important safety notes (fuel) ......... 142
Refueling procedure (fuel) ............. 142
see Fuel
Releasing the parking lock
manually (automatic
transmission) ..................................... 141
Remote control
Changing the operating duration
(auxiliary heating) .......................... 122
Replacing the battery (auxiliary
heating )........................................ 126
Switching on/off (auxiliary
heating) ......................................... 121
Synchronizing (auxiliary heating) ... 122
Replacing the battery (auxiliary
heating remote control) .................... 126
Reporting safety defects .................... 29
Reserve (fuel tank)
see Fuel
Restraint system
see SRS (Supplemental Restraint
System)
Reverse warning feature .................. 136
Roof carrier
Maximum payload .......................... 327
Notes............................................. 236
Roof load (roof carrier) ..................... 327
16
Index
S
Safety
Children in the vehicle ..................... 50
Child restraint systems .................... 50
Safety systems
see Driving safety systems
Seat belts
Adjusting the height ......................... 48
Belt force limiters ............................ 50
Belt warning/warning lamp ............. 49
Cleaning ......................................... 261
Correct usage .................................. 47
Display message ............................ 201
Emergency Tensioning Devices ........50
Fastening ......................................... 48
Important safety guidelines ............. 47
Safety guidelines ............................. 43
Warning lamp ................................. 219
Seat heating .........................................85
Seats
Adjusting lumbar support ................ 80
Adjusting the co-driver's seat .......... 80
Adjusting the head restraint ............ 84
Armrest ............................................ 84
Cleaning the cover ......................... 261
Folding seat..................................... 82
Important safety notes .................... 80
Rearbenchseat ............................... 83
Seat heating .................................... 85
Setting the driver's seat ................... 80
Swivel seat ....................................... 81
Twinco-driver's seat ........................ 82
Securing loads
Important safety notes .................. 234
Selector lever
Cleaning ......................................... 260
Sensors (cleaning instructions) ....... 259
Service Center
see Qualified specialist workshop
Service interval display
Calling up the service due date ...... 249
Exceeding a service due date ........ 249
Notes ............................................. 249
Service due date (automatic
display) .......................................... 249
Service products
Bio-diesel (FAME fuel).................... 317
Brake fluid ............................. 245, 324
Coolant (engine) ............................ 324
Diesel............................................ 317
Diesel Exhaust Fluid (DEF) ............. 320
Engine oil ....................................... 321
Fuel ................................................ 317
Important safety notes .................. 316
Power steering fluid ....................... 323
Refrigerant ..................................... 326
Transmission oil ............................. 323
Washer fluid ...................................326
Settings
Resetting all (vehicles with
steering wheel buttons) ................. 183
Resetting submenus (vehicles
with steering wheel buttons) ......... 184
Setting the air distribution ............... 113
Setting the airflow ............................ 114
Setting the clock
Vehicles without steering wheel
buttons .......................................... 179
Vehicles with steering wheel
buttons .......................................... 186
Short journeys (diesel particle
filter) ................................................... 149
Side windows
Cleaning ......................................... 257
Hinged sidewindows ....................... 76
Important safety information ........... 76
Opening/closing .............................. 76
Overview .......................................... 76
Problem (malfunction) ..................... 77
Resetting ......................................... 77
Sliding door
Child-proof locks .............................. 55
Cleaning ......................................... 259
Closing assist ................................... 72
Important safety notes .................... 70
Opening/closing .............................. 70
SmartKey
Changing the battery ................. 66, 67
Changing the locking system
settings .......................................... 189
Checking the battery ....................... 66
Display message ............................ 209
Door central locking/unlocking ....... 64
Index
17
Important safety notes .................... 64
Loss ................................................. 68
Problem (malfunction) ..................... 68
SmartKey positions (ignition lock) .. 133
Snow chains ...................................... 277
Sockets .............................................. 228
Spare wheel
General notes ................................ 309
Important safety notes .................. 308
Removing/mounting ......................309
Specialist workshop ............................ 26
Special seat beltretractor .................. 54
Speed,controlling
see Cruise control
Speedometer
Digital (vehicles without steering
wheel buttons)............................... 178
Digital (vehicles with steering
wheel buttons) ............................... 186
Selecting display unit (vehicles
with steering- wheel buttons) ........ 185
see Instrument cluster
Sprinter Dealer
see Qualified specialist workshop
SRS (Supplemental Restraint
System)
Display message ............................ 201
Introduction ..................................... 42
Warning lamp ................................. 214
Warning lamp (function) ................... 42
Standing lamps
Changing bulbs (front) ..................... 98
Changing bulbs (rear) .............. 99, 101
Standing lamps (Chassis Cab)
Changing bulbs (rear) .................... 100
Starting (engine) ................................ 134
Start-off assist
Display message ............................ 198
Steering wheel
Adjusting ......................................... 85
Button overview ............................... 36
Cleaning ......................................... 260
Step
see Electrical step
Sticker
Warning notes .................................. 26
Stowage spaces
see Stowage spaces and stowage
compartments
Stowage spaces and stowage
compartments
Eyeglasses compartment ............... 223
Glove box .......................................222
Important safety notes .................. 222
Paper holder .................................. 225
Stowage compartment above the
windshield ..................................... 224
Stowage compartment in the
center console ............................... 223
Stowage compartment in the
dashboard ...................................... 223
Stowage space above the
headliner ........................................ 224
Stowage space underthe rear
bench seat ..................................... 224
Stowage space underthe twin co-
driver's seat ................................... 224
Summer tires ..................................... 276
Supplemental Restraint System
see SRS (Supplemental Restraint
System)
Switching off the alarm (ATA) ............ 60
Switching the heater booster
function on/off .................................. 125
Switching the surround lighting
on/off (on-board computer) ............. 187
Switch unit
see Control panel
Swivel seat ...........................................81
T
Tachometer ........................................ 177
Tail lamps
Changing bulbs........................ 99, 101
see Lights
Tail lamps (Chassis Cab)
Changing bulbs .............................. 100
Tank
see Fuel tank
18
Index
Tank content
Fuelgauge ..................................... 177
Range (vehicles with steering
wheel buttons) ............................... 190
Reserve fuel warning lamp ............. 216
Technical data
Capacities ...................................... 316
Cargo tie-down points .................... 327
Cargo tie-down rings ......................327
Loading rails .................................. 327
Roofcarrier .................................... 327
Tires/wheels................................. 285
Trailer tow hitch ............................. 328
Vehicle data ................................... 326
Telephone .......................................... 228
Telephone (on-board computer)
Accepting an incoming call ............ 191
Display messages .......................... 209
Numbers from the phone book ...... 191
Operating .......................................190
Redialing ........................................ 192
Rejecting or ending a call .............. 191
Temperature
Outside temperature ......................177
Setting (climate control) ................ 113
Setting the unit (vehicleswith
steeringwheel buttons) ................. 184
Theft deterrent systems
ATA (Anti-Theft Alarm system) ......... 60
Immobilizer...................................... 60
Theft-deterrent systems
Tow-awayalarm ............................... 60
Thoraxbag ............................................ 45
Tightening torques for wheel nuts/
wheel bolts ........................................ 307
Time
Setting the time (vehicles without
steering wheel buttons) ................. 179
Setting the time (vehicleswith
steeringwheel buttons) ................. 186
Timer
Activating ....................................... 123
Important safety notes .................. 122
Overview ........................................ 123
Setting the heating level (auxiliary
heating) ......................................... 125
Setting the preselectiontime
(auxiliary heating) .......................... 124
Setting weekday, time and
operating duration(auxiliary
heating)......................................... 123
Switching immediate heating
mode on/off (auxiliary heating) ..... 124
Tire pressure
Calling up (on-board computer) ..... 281
Checking manually ........................ 280
Display messages (vehicles
without steering wheel buttons) .... 194
Display messages (vehicles with
steering wheel buttons) ................. 207
Maximum ....................................... 280
Notes ............................................. 279
Not reached (tire sealant) .............. 301
Reached (tire sealant) .................... 301
Recommended ............................... 278
Setting the unit (vehicleswith
steeringwheel buttons) ................. 186
Tire label ................................ 278, 279
Tire pressure loss warning system .282
Tire pressure monitor
Display message ............................ 207
Indicator lamp ................................ 218
Tire pressure monitoring system
Checking the tire pressure
electronically ................................. 282
Function/notes ............................. 281
Restarting ...................................... 283
Warning lamp ................................. 282
Tire pressure table ............................ 285
Tires
Aspect ratio (definition) ................. 294
Average weight of the vehicle
occupants (definition) .................... 293
Bar (definition) ............................... 292
Changing awheel .......................... 302
Characteristics .............................. 292
Checking ........................................ 275
Definition of terms ......................... 292
Direction of rotation...................... 303
Distributionofthe vehicle
occupants (definition) .................... 295
DOT, Tire Identification Number
(TIN) ...............................................292
DOT (Department of
Transportation) (definition) ............ 293
Index
19
GAWR (Gross Axle WeightRating)
(definition) ..................................... 293
GTW (Gross Trailer Weight)
(definition) ..................................... 293
GVW (Gross Vehicle Weight)
(definition) ..................................... 293
GVWR (Gross Vehicle Weight
Rating) (definition) ......................... 293
Important safety notes .................. 274
Increased vehicle weight due to
optional equipment (definition) ...... 293
Kilopascal (kPa) (definition) ........... 293
Labeling (overview)........................ 289
Load bearing index (definition) ...... 294
Load index ..................................... 291
Load index (definition) ................... 294
M+S tires ....................................... 276
Maximum loaded vehicle weight
(definition) ..................................... 293
Maximum load on a tire
(definition) ..................................... 294
Maximum permissible tire
pressure (definition) ....................... 294
Maximum tire load......................... 291
Maximum tire load (definition) ....... 294
Optional equipment weight
(definition) ..................................... 294
PSI (pounds per square inch)
(definition) ..................................... 294
Replacing ....................................... 302
Service life ..................................... 276
Sidewall (definition) ....................... 294
Speed rating (definition) ................ 293
Storing ........................................... 303
Structure and characteristics
(definition) ..................................... 292
Summer tires ................................. 276
TIN (Tire Identification Number)
(definition) ..................................... 294
Tire bead(definition) ...................... 294
Tire pressure (definition) ................ 294
Tire pressures (recommended)...... 293
Tire size (data) ............................... 285
Tire size designation, load-bearing
capacity, speed rating .................... 290
Tire tread ....................................... 275
Tire tread (definition) ..................... 294
Total load limit (definition) ............. 295
Traction (definition) ....................... 295
TWR (permissible trailer drawbar
noseweight) (definition) ................. 295
Uniform Tire Quality Grading
Standards(definition) .................... 293
Unladen weight (definition) ............ 294
valve, Snap-In ................................ 280
Wearindicator(definition) ............. 295
Wheelrim (definition).................... 293
Tire sealant
Storage location ............................ 265
Using ............................................. 295
Top Tether ............................................ 53
Touchshift (automatic
transmission) ..................................... 139
Tow-away alarm
Arming/deactivating ........................ 61
Deactivating .....................................61
Operation .........................................60
Towing
If the vehicleisstuck..................... 270
Important safety guidelines ........... 268
Installing/removing the towing
eye................................................. 269
In the event of malfunctions.......... 269
With a raised front or rear axle ...... 269
Towing atrailer
Axle load,permissible .................... 329
Cleaning the trailer tow hitch ......... 260
Coupling up atrailer ...................... 171
Decoupling atrailer ....................... 172
Driving tips .................................... 168
Important safety notes .................. 168
Installing and removing the ball
coupling ......................................... 170
Notes on retrofitting ...................... 328
Power supply ................................. 174
Trailer loads ................................... 329
Towing away
With both axles on the ground ....... 270
Tow-starting
Emergency engine starting ............ 271
Important safety notes .................. 268
Trailer
Brake force booster malfunction ... 211
Trailer coupling
see Towing atrailer
see Trailer tow hitch
20
Index
Trailer loads and drawbar
noseweights ...................................... 173
Trailer towing
PARKTRONIC................................. 160
Permissible trailer loads and
drawbarnoseweights ............ 169, 173
Transmission
see Automatic transmission
Transmission oil ................................ 323
Transport
Loading guidelines ......................... 232
Vehicle ...........................................271
Transportation
Rail ................................................ 150
Transport by rail ................................ 150
Transporting
Load distribution ............................ 234
Securing aload .............................. 234
Trim pieces (cleaning instructions) .260
Trip computer (on-board
computer) .......................................... 189
Trip meter
see Trip odometer
Trip odometer
Display (vehicles without steering
wheel buttons) ............................... 178
Display (vehicles with steering
wheel buttons) ............................... 182
Resetting ....................................... 177
see Trip computer (on-board computer)
Turn signals
Changing bulbs (front) ..................... 98
Changing bulbs (rear) .............. 99, 101
Switching on/off .............................. 92
Turn signals (Chassis Cab)
Changing bulbs (rear) .................... 100
Twin co-driver's seat
Folding table.................................. 225
Stowagecompartment.................. 224
Two-way radios
Type approval/frequency .............. 314
TWR (Tongue Weight Rating)
(definition) ......................................... 295
U
Unlocking
From inside the vehicle (central
unlocking button) ............................. 69
V
Vehicle
Correct use ...................................... 26
Data acquisition ............................... 29
Display message ............................ 208
Electronics ..................................... 314
Equipment ....................................... 23
Individual settings (vehicles with
steering wheel buttons) ................. 183
Limited Warranty ............................. 29
Loading .......................................... 286
Locking (SmartKey) .......................... 64
Lowering ........................................ 307
Maintenance .................................... 23
Operating safety .............................. 24
Parking for a long period ................ 147
Pulling away ................................... 135
Raising ........................................... 304
Registration ..................................... 23
Reporting problems ......................... 28
Securing from rolling away ............ 145
Towing away .................................. 268
Transporting .................................. 271
Unlocking (SmartKey) ...................... 64
Vehicle battery
see Battery (vehicle)
Vehicle bodies
General notes .................................. 27
Vehicle data ....................................... 326
Vehicle identification number .......... 315
Vehicle identification plate .............. 315
Vehicle tool kit .................................. 264
Voltage supply
Fuses............................................. 271
W
Warning and indicator lamps
Brakes ........................................... 211
Check Engine ................................. 216
Coolant .......................................... 215
Diesel ExhaustFluid (DEF) ............. 213
Index
21
Electrical step................................ 219
ESP®.............................................. 210
ESP®function ................................ 213
Overview .......................................... 34
Seat belt........................................ 219
Warning- and indicator lamps
ABS ................................................ 210
Air filter .......................................... 218
ASR ................................................ 210
BAS ................................................ 210
Battery charge............................... 214
Brake wear.................................... 214
Bulbs .............................................. 219
Doors ............................................. 219
Engine oil level............................... 214
Preglow .......................................... 217
Reserve fuel ................................... 216
Tire pressure monitor .................... 218
Water separator ............................. 218
Windshield washer fluid ................. 219
Warning lamp .................................... 265
Warning triangle ................................ 265
Washer fluid
Adding ........................................... 246
Capacities ...................................... 326
Display message ............................ 209
Indicator lamp ................................ 219
Notes ............................................. 326
Wiping with .................................... 103
Wheels
Changing awheel .......................... 302
Checking ........................................ 275
Cleaning ......................................... 258
Important safety notes .................. 274
Interchanging/changing ................ 302
Mounting awheel .......................... 303
Removing and mounting the spare
wheel ............................................. 309
Storing ........................................... 303
Tightening torque ........................... 307
Window curtain air bag ....................... 46
Windows
see Side windows
Windshieldheating
Problem (malfunction) ................... 115
Switching on/off ........................... 115
Windshieldwasher fluid
Adding ........................................... 246
Indicator lamp ................................ 219
Windshieldwipers
Problem (malfunction) ................... 105
Rain and light sensor ..................... 103
Rearwindow wiper ........................ 104
Replacing the wiper blades .... 103, 104
Setting the sensitivity (vehicles
with steering wheel buttons and
rain/light sensor) ........................... 189
Switching on/off ........................... 103
Wiping with windshield washer
fluid ............................................... 103
Winterdiesel ..................................... 318
Winterdriving
Slippery roadsurfaces................... 152
Snow chains .................................. 277
Winter operation
General notes ................................ 276
Radiator cover ................................. 28
Winter tires
M+S tires ....................................... 276
Setting alimit speed ...................... 149
Wiper blades
Cleaning ......................................... 258
Replacing ....................................... 104
Workshop
see Qualified specialist workshop
Introduction
22
Protection of the environment
General notes
Environmental note
H
Daimler's declared policy is one of
comprehensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an
environmentally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
R
operating conditions of your vehicle
R
your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R
avoid short trips as these increase fuel
consumption.
R
always make sure that the tire pressures
are correct.
R
do not carry any unnecessary weight.
R
remove roof racks once you no longer need
them.
R
a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R
always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R
do not depress the accelerator pedal when
starting the engine.
R
do not warm up the engine when the vehicle
is stationary.
R
drive carefully and maintain a safe distance
from the vehicle in front.
R
avoid frequent, sudden acceleration and
braking.
R
change gear in good time and use each gear
only up to Ô of its maximum engine speed.
R
switch off the engine in stationary traffic.
R
keep an eye on the vehicle's fuel
consumption.
Environmental issues and
recommendations
When prompted by this Operator's Manual to
dispose of materials, please try to regenerate
and recycle these materials. Observe all
relevant environmental guidelines and
regulations when disposing of materials. This
helps to protect the environment.
Product information
We recommend original Sprinter parts and
conversion parts and accessories that have
been approved expressly for the type of
vehicle concerned.
We test genuine Sprinter parts, as well as
conversion parts and accessories that have
been specifically approved for the type of
vehicle, for:
R
reliability
R
safety
R
suitability
Despite ongoing market research, we are
unable to assess other parts. We therefore
accept no responsibility for the use of such
parts in a Sprinter, even if they have been
independently or officially approved.
Genuine Sprinter parts, as well as specifically
approved conversion parts and accessories,
can be obtained at an authorized Sprinter
Dealer. Here you will receive advice about
permissible technical modifications, and the
parts will be professionally installed.
Introduction
23
Operator's Manual
General notes
Before you first drive off, read this Operator's
Manual carefully and familiarize yourself with
your vehicle.
Please adhere to the information and warning
notes in this Operator's Manual for your own
safety and to ensure a longer operating
duration of the vehicle. Failure to observe the
instructions may lead to damage to the
vehicle or personal injury.
Damage to the vehicle, caused by not
adhering to the instructions, is not covered by
the New Vehicle Limited Warranty .
Vehicle equipment
The Operator's Manual describes all models
and standard and optional equipment of your
vehicle that were available at the time of
going to print.Country-specific variations are
possible. Note that your vehicle may not be
equipped with all of the described functions.
This also applies to systems and functions
relevant to safety. The equipment in your
vehicle may therefore differ from that shown
in the descriptions and illustrations. The
original purchase contract documentation for
your vehicle contains a list of all of the
systems in your vehicle.
If you have questions about equipment and
operation, consult any authorized Sprinter
Dealer.
The Operator's Manual, the Maintenance
Booklet and the equipment-dependent
operating instructions are important
documents and should be kept in the vehicle.
Service and vehicle operation
Maintenance and literature
The Service and Warranty Information
Booklet contains detailed information on the
types of warranty that your Sprinter is
covered by, including:
R
New Vehicle Limited Warranty
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Diesel Engine Limited Warranty
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Anti-Perforation Warranty
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Limited Warranty for Restraint Systems
(only vehicles that have been sold and
registered in the state of Kansas)
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Legally required Emission Performance
Warranty
Replacement parts and accessories are
subject to the Replacement Part and
Accessory Warranty of the dealer mentioned
on the inside cover. You can obtain these
from any authorized Sprinter dealer.
Maintenance
The Maintenance Booklet and the Service and
Warranty Information Booklet describe all
necessary maintenance work that should be
carried out at regular intervals.
When you take the vehicle to an authorized
Sprinter dealer, always be sure to bring the
Maintenance/Service/Warranty Information
Booklet.Your customer service advisor
enters each maintenance service into the
Maintenance Booklet for you.
Registering your vehicle
We may ask our authorized Sprinter Dealers
to carry out technical inspections on certain
vehicles to improve their quality or safety.
We can only inform you about vehicle checks
if we have your registration data.
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Introduction
24
Your registrationdata is notstored if:
R
you did not purchase your vehicle at an
authorized SprinterDealer.
R
your vehicle has never been inspected at
an authorized Sprinter Dealer.
It is advisable to register your vehicle with an
authorized Sprinter Dealer. Please informus
as soon as possible about any change of
address or vehicle ownership.
Operating safety
Important safety notes
WARNING
G
Exhaust fumes, some of its constituents, and
certain vehicle components contain or emit
chemicals known to the State of California to
cause cancer and birth defects or other
heritable genetic damage.
In addition, certain fluidscontained in
vehicles, and certain products that are used
as components, contain chemicals known to
the State of California to cause cancer and
birth defects or other heritable genetic
damage.
Air bags and pyrotechnic Emergency
Tensioning Devices (ETDs) and remote
control batteries contain perchlorate
material, which may require special handling
and regard for the environment. Check with
your local government's disposal guidelines.
In California, see www.dtsc.ca.gov/
HazardousWaste/Perchlorate/ index.cfm.
WARNING
G
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/
maintenance work as well as any required
repairs carried out at a qualified specialist
workshop.
WARNING
G
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other
networked components. In particular,
systems relevant to safety could also be
affected. As a result, these may no longer
function as intended and/or jeopardize the
operating safety of the vehicle. There is an
increased risk of an accident and injury.
Never tamper with the wiring as well as
electronic components or their software. You
should have all work to electrical and
electronic equipment carried out at a qualified
specialist workshop.
WARNING
G
Flammable materials, e.g. leaves, grass or
branches, may ignite if they come into contact
with hot parts of the exhaust system for
extended periods. There is arisk of fire.
When driving off-road or on unpaved surfaces,
checkthe underside of the vehicle at regular
intervals. In particular, remove any trapped
parts of plants or other flammable material. If
there is any damage, inform a qualified
specialist workshop.
The general operating permit for your vehicle
could be rendered invalid If you carry out
modifications to electronic components,
their software as well as wiring.
Driving off-road or on construction sites
increases the possibility of vehicle damage
which may in turn lead to the failure of certain
assemblies and systems.
There is a risk of damage to the vehicle if:
R
the vehicle makes contact with the ground,
e.g. on a high curb or a loose road surface
R
you drive too quickly over an obstacle, e.g.
a curb or a pothole
R
a heavy object hits the underbody or
chassis component
In these or similar situations, the vehicle
body, the underbody, chassis components,
wheels or tires could be damaged even if this
Introduction
25
is not visible fromthe outside. Components
that have been damaged in this way can
unexpectedly fail or no longer be able to
assimilate the loads occurring in the event of
an accident. If the underbody paneling is
damaged, flammable material, such as
leaves, grass or twigs, could collect between
the underbody and underbody paneling.
These materials could ignite if they remain in
contact with hot components of the exhaust
system for an extended period. Have the
vehicle checked and repaired immediately at
a qualified specialist workshop. If you
become aware when continuing the journey
that driving safety has been effected, stop as
soon as possible in accordance with the
traffic conditions. In such cases, consult a
qualified specialist workshop. Adapt your
driving style to the off-road driving conditions.
Drive carefully. Have any vehicle damage
rectified at a qualified specialist workshop as
soon as possible.
Declaration of conformity
Radio-based vehicle components
USA: "The wireless devices of this vehicle
comply with Part 15 of the FCC Rules.
Operation is subject to the following two
conditions: 1) These devices may not cause
harmful interference, and 2. These devices
must accept any interference received,
including interference that may cause
undesired operation. Changes or
modifications not expressly approved by the
party responsible for compliance could void
the user’s authority to operate the
equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions: 1) These devices
may not cause harmful interference, and 2)
These devices must accept any interference
received, including interference that may
cause undesired operation of the device".
Digital speedometer and odometer
Do not modify the vehicle's electronically
stored odometer by tampering with the
electronics.
If you sell your vehicle, inform the buyerabout
any changes to the total distance reading, for
example after replacing the speedometer.
Failure to do so may constitute a punishable
offense under national legislation.
Changing the engine power output
!
Increases in engine power can:
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change the emission values
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cause malfunctions
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cause consequential damage
The operating reliability of the engine is not
guaranteed in all cases.
Any tampering with the engine management
system in order to increase the engine power
output will lead to the loss of the New Vehicle
Limited Warranty and other warranty
entitlements.
If you sell the vehicle, informthe purchaser
about the changes to the engine power
output of the vehicle. If you do not inform the
buyer, this may constitute a punishable
offense under national legislation.
Diagnostics connections
All diagnostics connections are only intended
for the connection of diagnostic equipment at
a qualified specialist workshop.
WARNING
G
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operation of the vehicle systems. As a result,
the operating safety of the vehicle could be
affected. There is a risk of an accident.
Do not connect any equipment to a
diagnostics connection in the vehicle.
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Introduction
26
WARNING
G
Objects in the driver's footwell can restrict the
pedal travel or obstruct adepressed pedal.
The operating and road safety of the vehicle
is jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficientclearance for the pedals. Do not use
loose floormats.
!
If the engine is switched off and a device
which is connected to the on-board
diagnostics connection is being used, the
battery may discharge.
Connecting equipmentto the diagnostics
connections can lead to emissions
monitoring information being reset. The
possible outcome may be that the vehicle no
longer fulfills the emissions laws and
regulations. This may be acriminal offense or
breach of road traffic regulations in certain
countries.
Qualified specialist workshops
An authorized Sprinter Dealeris a qualified
specialist workshop. Aqualified specialist
workshop has the necessary specialist
knowledge, tools and qualifications to
correctly carry out the work required on the
vehicle. This is especially the case for work
relevantto safety.
Observe the information in the Maintenance
Booklet.
The following work should always be carried
out at qualified specialist workshop:
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work relevant to safety
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service and maintenance work
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repair work
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modifications as well as installations and
alterations
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work on electronic components
For this reason, we recommend an authorized
Sprinter Dealer.
Proper use
WARNING
G
Gases and fluids from substances that
constitute a health hazard or react
aggressively can escape even from securely
closed containers. When transporting such
substances in the vehicle interior, your ability
to concentrate or your health could be
affected during the journey. Malfunctions,
short circuits or electrical componentsystem
failures may also result.There is a risk of an
accident and fire.
Do not store or transport any substances in
the vehicle interior which are hazardous to
health or react aggressively.
Do not store or transport any substances in
the vehicle interior which are hazardous to
health or react aggressively.
These include:
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solvents
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fuel
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oils and greases
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cleaning agents
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acids
There are various warning stickers affixed to
your vehicle. If you remove warning stickers,
others may fail to recognize the dangers.
Leave the warning stickers in their original
position.
Observe the following information when
operating your vehicle:
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the safety information in these instructions
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the “Technical data“ section in this
Operator's Manual
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traffic rules and regulations
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motor vehicle laws and safety standards
Introduction
27
Exhaust gas aftertreatment
The exhaust gas aftertreatmentrequires a
reducing agent known as Diesel Exhaust Fluid
(DEF) in order to function correctly. Filling up
the DEF tank is usually part of the service
scope. DEFconsumption depends on
operational and driving conditions and it is
not necessary to wait until the next scheduled
service to replenish the fluid. Fluid should be
added regularly to the DEFsupply reservoir
during vehicle operation or, at the latest, after
receiving the first warning message via the
on-board computer.
To conform to emission regulations, you must
operate the vehicle with DEFand refill the
supply regularly.The engine management
recognizes attempts to operate the vehicle
without DEF, with thinned DEF or with
another reducing agent. After previous
warning messages, the engine management
then prevents a further engine start.
If the DEF level drops below 1.5 US gal
(5.5 l), the first warning message is issued
and a warning tone sounds. After the
message appears for the first time, and under
normal driving conditions, the remaining DEF
supply will last for approximately 1,000 mi
(1,600 km).
After that, the 0.8 US gal (3.0 l) reserve mark
is reached. Once the reserve range has been
reached, you will receive the next warning
message and you will hearaseries of warning
tones. After the first message, the DEF
reserve will last for approximately 1,200 mi
(1,900 km). However, you will only be able to
start the engine another 16 times.
You should immediately add 2.0 US gal
(7.6 l) of DEF (Y page 144) or have the DEF
supply reservoir filled at a qualified specialist
workshop.
When the number of remaining engine starts
is 0
, the engine management prevents the
engine being started.
If the ; checkengine indicator lamp lights
up, the exhaust gas aftertreatment is faulty or
an emission-related malfunctionhas
occurred (Y page 204). You will then only be
able to drive a maximum 50 mi (80 km) before
the engine managementrestricts the number
of starts remaining.
If the exhaust gas aftertreatment is faulty,
have it checked and repaired at a qualified
specialist workshop.
Further information on DEF can be found in
the "Refueling" (Y page 143) and "Service
products and capacities" (Y page 320)
sections.
Attachments, bodies, equipment and
conversions
General notes
!
For safety reasons, have add-on
equipment manufactured and installed
according to the Sprinter body/equipment
mounting directives in force. These body/
equipment mounting directives ensure that
the chassis and the body form one unit and
that maximum operating and road safety is
achieved.
We recommend for safety reasons that:
R
you carry out no other modifications to
the vehicle.
R
you obtain the agreement of the
distributor named on the inside of the
front cover for any deviations from the
approved body/equipment mounting
directives.
Approval from certified inspection
agencies or official approvals cannot rule
out risks to your safety.
We recommend that you use genuine
Mercedes-Benzparts as well as conversion
parts and accessories that have been
specifically approved by Mercedes-Benzfor
the type of vehicle.
These parts have been specially tested to
establish their safety, reliability and
suitability.
Z
Introduction
28
Further information can be obtained at any
authorized Sprinter Dealer.
Notes on the radiator
Even seemingly small changes to the vehicle,
such as attaching a radiator trim for winter
driving, is not permitted.Do not cover up the
radiator. Do not use thermal mats, insect
protection covers or anything similar.
Otherwise, the values of the diagnostic
system may be affected. Some of these
values are legally prescribed and must always
be correct.
Information on the cargo compartment
floor
!
The wooden or plastic cargo area floor
fitted at the factory is an integral
component of the vehicle structure. The
vehicle body could be damaged if you have
the load area floor removed. This then
affects the securing of loads and the
maximum loading capacity of the lashing
points is no longer guaranteed.
Therefore, do not have the load area floor
removed.
Sprinter body/equipment mounting
directives
WARNING
G
The function of systems or components can
be affected by conversions or modifications
to the vehicle. They might not function
properly any more and/or jeopardize the
operational safety of the vehicle. There is an
increased risk of an accident and injury.
Conversions or modifications should always
be carried out at qualified specialist
workshop.
If you intend to make modifications to your
vehicle, we strongly recommend that you
contact the distributor named on the inside
of the front cover. There you will receive all
the necessary information and a charge may
be levied.
You alone accept the responsibility if body
manufacturers or dealers make modifications
that affect the final certification of the engine,
the vehicle or the equipment. This also
applies to the identification and
documentation of modifications to the
affected vehicle components.
You are responsible for certification and
confirmation that:
R
all the applicable standards and regulations
that are affected by the vehicle
modification are met
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the modified vehicle fulfills the vehicle
safety standards and emissions laws and
regulations
R
the modifications or installation of
accessories does not affect the safety of
the vehicle.
We are not responsible for the final
certification, product liability or warranty
claims which result from the modifications.
This applies to:
R
the modified components, assemblies or
systems
R
any resulting noncompliance with any of
the emissions laws and regulations or the
motor vehicle safety standards
R
any consequences arising from the
changes that make the vehicle less safe or
even render it defective
We do not assume responsibility as the finalstage manufacturer or for the consequential
product liability.
Problems with your vehicle
If you should experience aproblemwith your
vehicle, particularly one that you believe may
affectits safe operation, we urge you to
contact an authorized Sprinter Dealer
immediately to have the problem diagnosed
and rectified.
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