Mercedes Benz M Class 2012 Owner's Manual

M-Class
Operator's Manual
Symbols
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In this Operator's Manual, you will find the following symbols:
WARNING
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Warning notes draw your attention to hazards that endanger your health or life, or the health or life of others.
!
These warning notes draw your attention to hazards that could cause damage to your vehicle.
i
This symbol indicates useful instructions or further information that could be helpful to you.
X
This symbol designates an instruction you must follow.
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Several consecutive symbols indicate an instruction with several steps.
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This symbol tells you where you can find further information on a topic.
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This symbol indicates a warning or an instruction that is continued on the next page.
Display
This font indicates a display message in the multifunction display/COMAND display.
Parts of the software in the vehicle are subject to copyright according to © 2005 The FreeType Project http://www.freetype.org. All rights reserved.
Welcome to the world of Mercedes-Benz
Before you drive off, please familiarize yourself with yourvehicle and read this manual, especially the safety and warning notes. This will help you to obtain the maximum pleasure from your vehicle and avoid endangering yourself and others.
The equipment or model designation of your vehicle may differ according to:
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model
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order
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country variant
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availability
Mercedes-Benz is constantly updating its vehicles to the state of the art.
Mercedes-Benz therefore reserves the right to introduce changes in the following areas:
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design
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equipment
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technical features
Therefore, you cannot base any claims on the illustrations or textcontent in this Operator's Manual.
The following are integral components of the vehicle:
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Operator's Manual
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Service Booklet
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Equipment-dependentsupplements
Keep these documents in thevehicle at all times. When you sell the vehicle, always pass the documents on to the new owner.
The technical documentation team at Daimler AG wishes you safe and pleasant motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
ADaimler Company
1665841581
É1665841581ÀËÍ
Contents
3
Index ....................................................... 4
Introduction ......................................... 21
At aglance ........................................... 27
Safety ................................................... 37
Opening/closing ................................. 71
Seats, steering wheel and mirrors .... 93
Lights and windshield wipers .......... 107
Climate control ................................. 121
Driving and parking .......................... 137
On-board computer and displays .... 221
Stowing and features ....................... 283
Maintenance and care ...................... 311
Breakdown assistance ..................... 327
Wheels and tires ............................... 349
Technical data ................................... 379
Index
4
1, 2, 3 ...
115 Vsocket ...................................... 298
12 Vsocket
see Sockets
4ETS (Electronic Traction System) .... 63
4MATIC (permanent four-wheel
drive) .................................................. 208
A
ABS (Anti-lock Braking System)
Display message ............................ 239
Function/notes ................................ 61
Important safety notes .................... 61
Warning lamp ................................. 272
Activating/deactivating cooling
with air dehumidification ................. 128
Active BlindSpot Assist
Activating/deactivating (on-
board computer) ............................ 232
Function/information.................... 202
Trailer towing ................................. 205
Active Curve System
Display message ............................ 258
Function/notes ............................. 181
Active Driving Assistance package .202 Active Lane Keeping Assist
Activating/deactivating (on-
board computer) ............................ 233
Display message ............................ 259
Function/information.................... 205
Trailer towing ................................. 208
Active Light System
Display message ............................ 253
Active Parking Assist
Display message ............................ 260
Important safety notes .................. 186
Towing atrailer .............................. 189
Active service systemPLUS
see ASSYSTPLUS service interval display
ADAPTIVE BRAKE .................................65
Adaptive Highbeam Assist
Display message ............................ 253
Function/notes ............................. 112
Switching on/off (on-board
computer) ...................................... 234
Additives (engine oil) ........................ 388
ADS (Adaptive Damping System)
Function/notes ............................. 180
Airbags
Display message ............................ 249
Front air bag (driver, front
passenger)....................................... 42
Important safety notes .................... 40
Knee bag .......................................... 42
PASSENGER AIR BAG OFF
indicator lamp .................................. 44
Safety guidelines ............................. 39
Side impact airbag .......................... 43
Windowcurtain air bag .................... 44
Air-conditioning system
see Climate control
Airfilter (display message) .............. 257
AIRFLOW ........................................... 129
AIRMATIC package
ADS (Adaptive Damping System) ... 180
Function/notes ............................. 180
Level control .................................. 181
Air pressure
see Tire pressure
Airvents
Glove box ....................................... 134
Important safetynotes .................. 134
Rear............................................... 135
Setting ........................................... 134
Setting the center air vents ........... 134
Setting the side air vents ............... 134
Alarm system
see ATA (Anti-Theft Alarm system)
Ambient lighting
Setting the brightness (on-board
computer) ...................................... 234
Setting the color (on-board
computer) ...................................... 235
Anti-lockBraking System
see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Anti-theft system
ATA (Anti-Theft Alarm system) ......... 68
Approach/departure angle .............. 166
Ashtray ............................................... 296
Index
5
Assistance menu(on-board
computer) .......................................... 232
ASSYST PLUS
see ASSYST PLUS service interval display
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 68
Function ...........................................68
Switching off the alarm .................... 68
ATTENTIONASSIST
Activating/deactivating ................. 232
Display message ............................ 258
Function/notes ............................. 194
Audio menu (on-board computer) .... 229
Audio system
see separate operating instructions
Authorized Mercedes-Benz Center
see Qualified specialist workshop
AUTO lights
Display message ............................ 253
see Lights
Automatic headlamp mode .............. 110
Automatic transmission
Changing gear............................... 146
DIRECT SELECT lever..................... 144
Display message ............................ 265
Driving tips .................................... 147
Emergency running mode .............. 149
Kickdown....................................... 147
Problem (malfunction) ................... 149
Pulling away ................................... 141
Shift ranges................................... 147
Starting the engine ........................ 140
Steering wheel paddle shifters ...... 147
Trailer towing ................................. 147
Transmissionposition display ........ 145
Transmission positions .................. 146
Automatic transmission
emergency mode ............................... 149
B
Back support
see Lumbar support
Backup lamp
Display message ............................ 252
Bag hook ............................................ 288
Ball coupling
Installing ........................................ 214
Removing ....................................... 218
Storing ........................................... 218
BAS (Brake Assist System) ................. 61
Basic settings
see Settings
BAS PLUS (Brake Assist System
PLUS) .................................................... 62
Battery (SmartKey)
Checking .......................................... 76
Important safety notes .................... 75
Replacing ......................................... 76
Battery (vehicle)
Charging ........................................ 340
Display message ............................ 256
Important safety notes .................. 338
Jump starting ................................. 341
Belt
see Seat belts
BlindSpot Assist
Activating/deactivating ................. 232
Notes/function .............................. 198
Trailer towing ................................. 200
see Active Blind Spot Assist
BlueTEC (DEF) .................................... 387
Brake Assist System
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 244
Notes ............................................. 389
Brake fluid level ................................ 316
Brake lamps
Changing bulbs .............................. 117
Display message ............................ 251
Brakes
ABS .................................................. 61
BAS .................................................. 61
BAS PLUS ........................................ 62
Brake fluid (notes) ......................... 389
Display message ............................ 239
Driving tips .................................... 159
Important safety notes .................. 159
Maintenance .................................. 160
Warning lamp ................................. 271
Index
6
Breakdown
see Flattire see Towing away
Bulbs
see Changing bulbs
C
California
Important notice for retail
customersand lessees .................... 22
Calling up a malfunction
see Display messages
Capacities
see Technical data
Car
see Vehicle
Care
Carpets .......................................... 325
Car wash ........................................ 318
Display ........................................... 323
Exterior lights ................................ 322
Gearorselectorlever .................... 324
Matte finish ................................... 320
NightView Assist Plus ................... 323
Notes ............................................. 318
Paint .............................................. 320
Plastic trim .................................... 323
Power washer ................................ 319
Rearview camera .......................... 322
Roof lining ...................................... 325
Seat belt........................................ 324
Seat cover ..................................... 324
Sensors ......................................... 322
Steering wheel ............................... 324
Trim pieces .................................... 324
Washing by hand ........................... 319
Wheels ........................................... 320
Windows ........................................ 321
Wiper blades .................................. 321
Wooden trim .................................. 324
Cargo compartment cover ............... 289
Cargo compartment enlargement ... 287 Cargo compartment floor
Opening/closing ............................ 292
Stowagewell (under) ..................... 292
Cargo net
Attaching ....................................... 290
Important safety information ......... 290
Cargo tie down rings ......................... 288
Car wash (care) ................................. 318
CD player/CD changer (on-board
computer) .......................................... 230
Cell phone
see Mobile phone
Center console
Lowersection .................................. 33
Uppersection .................................. 32
Central locking
Automatic locking (on-board
computer) ...................................... 235
Locking/unlocking (SmartKey) ........ 72
Changing bulbs
Brake lamps ................................... 117
High-beam headlamps ................... 116
Important safety notes .................. 114
Low-beam headlamps .................... 116
Overview of bulbtypes .................. 115
Parking lamps ................................ 116
Removing/replacing the cover
(front wheel arch) .......................... 115
Side marker lamps ......................... 117
Standing lamps (front) ................... 116
Child-proof locks
Important safety notes .................... 59
Reardoors ....................................... 59
Children
In the vehicle ................................... 54
Restraint systems ............................ 54
Child seat
LATCH-type (ISOFIX) child seat
anchors ............................................ 57
Specialseat belt retractor ............... 56
Top Tether ....................................... 58
Cigarette lighter ................................ 296
Cleaning
Trailer tow hitch ............................. 322
Climate control
3-zone automatic climate control .. 126
Controlling automatically ............... 129
Cooling with airdehumidification .. 128
Defrosting the windows ................. 132
Defrosting the windshield .............. 131
Index
7
Dual-zone automatic climate
control........................................... 123
Important safety notes .................. 122
Indicator lamp ................................ 129
Maximum cooling .......................... 132
Notes on using automatic climate
control ................................... 125, 128
Overview of systems ...................... 122
Problems with cooling with air
dehumidification ............................ 129
Problem with the rear window
defroster ........................................ 133
Rearcontrol panel ......................... 126
Refrigerant ..................................... 389
Setting the airdistribution ............. 130
Setting the airflow ......................... 131
Setting the airvents...................... 134
Setting the climate mode (AIR
FLOW) ............................................ 129
Setting the temperature ................ 130
Setting the temperature (rear
compartment) ................................ 130
Switching air-recirculation mode
on/off ............................................ 133
Switching on/off ........................... 128
Switching residual heaton/off ...... 133
Switching the rear window
heating on/off ............................... 132
Switching the ZONE function on/
off .................................................. 131
Coat hooks ......................................... 290
Cockpit
Overview .......................................... 28
see Instrument cluster
COMAND
see separate operating instructions
Combination switch .......................... 111
Combinedcargo cover and net ........ 289
Compass
Calling up ....................................... 308
Consumption statistics (on-board
computer) .......................................... 227
Convenience closing feature .............. 86
Convenience opening feature ............ 86
Coolant(engine)
Checkingthe level ......................... 315
Display message ............................ 254
Notes ............................................. 389
Temperature gauge ........................ 222
Warning lamp ................................. 277
Cooling
see Climate control
Cornering light function
Display message ............................ 250
Crash-responsive emergency
lighting ............................................... 114
Cruise control
Activating ....................................... 168
Activationconditions..................... 168
Cruise control lever....................... 168
Deactivating ................................... 169
Display message ............................ 263
Driving system ............................... 167
Function/notes ............................. 167
Important safety notes .................. 167
Setting aspeed .............................. 168
Cup holder
Centerconsole .............................. 294
Important safety notes .................. 293
Rearcompartment......................... 295
Temperature controlled................. 294
Customer Assistance Center (CAC) ... 25
Customer Relations Department ....... 25
D
Dashboard
see Cockpit
Data
see Technical data
Daytime running lamps
Display message ............................ 253
Switching on/off (on-board
computer) ...................................... 234
Switching on/off (switch) .............. 109
DEF
Adding ........................................... 152
Display message ............................ 257
Delayedswitch-off
Exteriorlighting (on-board
computer)...................................... 235
Interior lighting .............................. 235
Diesel particle filter .......................... 159
Digital speedometer ......................... 227
DIRECT SELECTlever
see Automatic transmission
Index
8
Display (cleaning instructions) ........ 323
Display messages
Calling up (on-board computer) ..... 238
Driving systems ............................. 258
Engine ............................................ 254
General notes ................................ 238
Hiding (on-board computer) ........... 238
KEYLESS-GO .................................. 267
Lights .............................................250
Safety systems .............................. 239
Service intervaldisplay .................. 317
SmartKey ....................................... 267
Tires ............................................... 263
Vehicle ...........................................265
Distance display (on-board
computer) .......................................... 232
Distance recorder ............................. 227
see Odometer see Trip odometer
Distance warning (warning lamp) .... 279
DISTRONIC PLUS
Activating ....................................... 172
Activationconditions..................... 172
Cruise control lever....................... 172
Deactivating ................................... 176
Display message ............................ 261
Displays in the multifunction
display........................................... 173
Driving tips .................................... 177
Function/notes ..................... 169, 171
Important safety notes .................. 169
Setting the specified minimum
distance ......................................... 176
Warning lamp ................................. 279
Doors
Automatic locking (on-board
computer) ...................................... 235
Automatic locking (switch) ...............79
Central locking/unlocking
(SmartKey) .......................................72
Control panel ................................... 35
Display message ............................ 266
Emergency locking ........................... 80
Emergency unlocking ....................... 80
Important safety notes .................... 78
Opening (from inside) ...................... 79
Downhill SpeedRegulation
see DSR (Downhill Speed Regulation)
Drinking and driving ......................... 158
Drinks holder
see Cupholder
Driver's door
see Doors
Driver's seat
see Seats
Driving abroad
Mercedes-Benz Service................. 318
Symmetrical low beam.................. 108
Driving in mountainous terrain
Approach/departure angle............ 166
Driving lamps
see Daytime running lamps
Driving off-road
see Off-road driving
Driving safety systems
4ETS (Electronic Traction System) ... 63
ABS (Anti-lock Braking System) ....... 61
ADAPTIVE BRAKE ............................. 65
BAS (Brake Assist System) .............. 61
BAS PLUS (Brake Assist System
PLUS) ...............................................62
Electronicbrake force distribution ... 65
ESP®(Electronic Stability
Program) .......................................... 63
Important safety information ........... 61
Overview .......................................... 60
PRE-SAFE®Brake .............................65
STEER CONTROL ............................. 67
Driving systems
Active Blind Spot Assist ................. 202
Active Curve System ...................... 181
Active Driving Assistance
package ......................................... 202
Active Lane Keeping Assist ............ 205
Active Parking Assist ..................... 186
ATTENTION ASSIST ........................ 194
Blind Spot Assist ............................ 198
Cruise control ................................ 167
Display message ............................ 258
DISTRONICPLUS ........................... 169
HOLD function ............................... 179
Lane Keeping Assist ...................... 200
Lane Tracking package .................. 198
Level control (vehicle with
AIRMATIC package) ....................... 181
Index
9
Night View Assist Plus................... 195
PARKTRONIC................................. 183
Rearview camera .......................... 190
Driving tips
Automatic transmission ................. 147
Brakes ........................................... 159
Break-in period .............................. 138
DISTRONICPLUS ........................... 177
Downhill gradient ........................... 159
Drinking and driving ....................... 158
Driving abroad ............................... 108
Driving in winter .............................162
Driving on flooded roads................ 161
Driving on sand .............................. 165
Driving on wet roads...................... 161
Driving over obstacles ................... 165
Exhaustcheck ............................... 158
Fuel ................................................ 158
General .......................................... 157
Hydroplaning ................................. 161
Icy road surfaces ........................... 162
Limited braking efficiency on
salted roads................................... 160
Off-road driving .............................. 163
Off-road fording ............................. 161
Pedals............................................ 158
Snow chains .................................. 353
Symmetrical low beam.................. 108
Tire ruts ......................................... 165
Towing atrailer .............................. 210
Traveling uphill ............................... 166
Wet road surface ........................... 159
DSR (Downhill SpeedRegulation)
Display message ............................ 259
Function/notes ............................. 208
DVD audio (on-board computer) ...... 230
DVD video (on-board computer) ...... 230
E
EASY-ENTRY feature
Activating/deactivating ................. 236
Function/notes ............................. 102
EASY-EXIT feature
Crash-responsive ........................... 102
Function/notes ............................. 102
Switching on/off ........................... 236
EASY-PACK load-securing kit ........... 291
EBD (electronic brake force distribution)
Display message ............................ 241
Function/notes ................................ 65
Electrical fuses
see Fuses
Electronic brake force distribution
see EBD (electronic brake force distribution)
Electronic Stability Program
see ESP®(ElectronicStability Program)
Electronic Traction System
see 4ETS (Electronic Traction System)
Emergencyrelease
Driver's door .................................... 80
Vehicle ............................................. 80
Emergency spare wheel
Storage location ............................ 329
Emergency Tensioning Devices
Function ...........................................53
Safety guidelines............................. 39
Emergency unlocking
Tailgate ............................................ 84
Emissions purification
Service and warranty information .... 21
Engine
Check Engine warning lamp ........... 276
Display message ............................ 254
Emergency starting ........................ 345
Engine number ............................... 382
Irregularrunning ............................ 143
Starting problems .......................... 143
Starting the engine with the
SmartKey ....................................... 140
Starting with KEYLESS-GO ............. 141
Switching off .................................. 155
Engine electronics
Problem (malfunction) ................... 143
Engine oil
Adding ........................................... 314
Additives ........................................ 388
Checking the oil level ..................... 313
Checking the oil level using the
dipstick .......................................... 313
Display message ............................ 256
Filling capacity ............................... 384
Notes about oil grades ................... 388
10
Index
Notes on oil level/consumption .... 313
Viscosity ........................................ 388
ESP®(Electronic Stability Program)
4ETS ................................................ 63
Deactivating/activating ................... 64
Display message ............................ 239
Function/notes ................................ 63
Important safety information ........... 63
Trailer stabilization ........................... 64
Warning lamp ................................. 273
Exhaustcheck ................................... 158
Exterior lighting
see Lights
Exterior mirrors
Adjusting ....................................... 103
Dipping (automatic) ....................... 104
Folding in/out(automatically) ....... 104
Folding in/out(electrically) ........... 103
Folding in whenlocking (on-board
computer) ...................................... 237
Out of position (troubleshooting) ... 104
Setting ........................................... 103
Storing settings (memory
function) ........................................ 105
Storing the parking position .......... 104
Eyeglasses compartment ................. 285
F
Fillercap
see Fuel filler flap
First-aid kit ......................................... 328
Flat tire
Changing a wheel/mounting the
spare wheel ................................... 333
MOExtended run-flatsystem ......... 338
Preparing the vehicle ..................... 329
Raising the vehicle ......................... 334
TIREFIT kit ...................................... 330
Floormat .............................................308
Folding the rear bench seat
forwards/back .................................. 287
Fording
Off-road ......................................... 161
On flooded roads........................... 161
Frontwindshield
see Windshield
Fuel
Additives ........................................ 387
Displaying the current
consumption .................................. 227
Displaying the range ...................... 227
Driving tips .................................... 158
Flexible fuel vehicles ...................... 385
Fuel gauge ....................................... 29
Important safety notes .................. 385
Premium-grade unleaded gasoline .385
Problem (malfunction) ................... 152
Refueling ........................................ 149
Specifications ................................ 386
Tank content/reserve fuel ............. 384
Fuel filler flap
Opening/closing ............................ 150
Fuel filter(display message) ............ 257
Fuel level
Calling up the range (on-board
computer) ...................................... 227
Fuel tank
Capacity ........................................ 384
Problem (malfunction) ................... 152
Fuses
Allocation chart ............................. 346
Before changing ............................. 346
Dashboard fuse box ....................... 346
Fuse box in the engine
compartment ................................. 346
Fuse box underrear bench seat .... 347
Important safety notes .................. 345
G
Garage door opener
Clearing the memory ..................... 308
Notes ............................................. 305
Opening/closing the garage door .. 308
Programming (button in the rear-
view mirror) ................................... 306
Gasoline ............................................. 150
Gear or selector lever (cleaning
guidelines) ......................................... 324
Genuine Mercedes-Benz parts ......... 380
Glove box ........................................... 285
GTW (Gross Trailer Weight)
(definition) ......................................... 372
Index
11
H
Handbrake
see Parking brake
Hazard warning lamps ...................... 111
Headlamp cleaning system
Notes ............................................. 390
Headlamps
Adding fluid to cleaning system ..... 315
Cleaning system (function) ............ 110
Fogging up ..................................... 113
see Automatic headlamp mode
Head restraints
Adjusting ......................................... 97
Adjusting (electrically)..................... 97
Adjusting (manually)........................ 97
Adjusting (rear) ................................ 97
Installing/removing (rear) ................ 98
Heating
see Climate control
High-beam headlamps
Changing bulbs .............................. 116
Display message ............................ 251
Switching Adaptive Highbeam
Assist on/off ................................. 112
Switching on/off ........................... 111
Hill start assist .................................. 142
HOLD function
Display message ............................ 259
Function/notes ............................. 179
Hood
Closing ...........................................313
Display message ............................ 266
Opening ......................................... 312
Hydroplaning ..................................... 161
I
Immobilizer .......................................... 68
Indicator lamps
see Warning and indicator lamps
Indicators
see Turn signals
Insectprotection on the radiator .... 313
Instrument cluster
Overview .......................................... 29
Settings ......................................... 233
Warning and indicator lamps ........... 30
Instrument cluster lighting ................ 29
Instrument lighting
see Instrument cluster lighting
Interior lighting
Automatic control .......................... 113
Delayed switch-off (on-board
computer) ...................................... 235
Emergency lighting ........................ 114
Manual control ............................... 114
Overview ........................................ 113
Reading lamp ................................. 113
Setting the brightness of the ambient lighting (on-board
computer) ...................................... 234
Setting the color of the ambient
lighting (on-board computer) ......... 235
see Interior lighting
J
Jack
Storage location ............................ 328
Using ............................................. 334
Jump starting (engine) ...................... 341
K
Key
see SmartKey
KEYLESS-GO
Convenience closing feature ............ 87
Display message ............................ 267
Locking ............................................ 73
Start/Stop button .......................... 139
Starting the engine ........................ 141
Unlocking ......................................... 73
Keypositions
KEYLESS-GO .................................. 139
SmartKey ....................................... 139
Kickdown
Driving tips .................................... 147
Knee bag .............................................. 42
L
Lamps
see Warning and indicator lamps
Lane-change assistant
see Blind Spot Assist
12
Index
Lane detection (automatic)
see LaneKeeping Assist
Lane Keeping Assist
Activating/deactivating ................. 233
Display message ............................ 259
Function/information.................... 200
Lane Tracking package ..................... 198
LATCH-type (ISOFIX) child seat
anchors ................................................ 57
Level control (display message) ...... 258
Level control (vehicle with AIRMATIC package)
Basicsettings ................................ 182
Function/notes ............................. 181
Important safety notes .................. 181
License plate lamp (display
message) ............................................ 252
Lighting
see Lights
Lights
Activating/deactivating the interiorlighting delayed switch-off .235
Automatic headlamp mode ............ 110
Display message ............................ 250
Driving abroad ............................... 108
Hazard warning lamps ................... 111
High beam flasher .......................... 111
High-beam headlamps ................... 111
Lightswitch................................... 108
Low-beam headlamps .................... 109
Parking lamps ................................ 108
Rearfog lamp ................................ 110
Setting the brightness of the ambient lighting (on-board
computer) ...................................... 234
Setting the color of the ambient
lighting (on-board computer) ......... 235
Switching Adaptive Highbeam
Assist on/off ................................. 234
Switching the daytime running lamps on/off (on-board
computer) ...................................... 234
Switching the daytime running
lamps on/off (switch) .................... 109
Switching the exteriorlighting delayed switch-off on/off (on-
board computer)............................ 235
Switching the surround lighting
on/off (on-board computer) .......... 235
Turn signals ................................... 111
see Changing bulbs
see Interior lighting
Light sensor (display message) ....... 253
Loading guidelines ............................ 284
Locking
see Centrallocking
Locking (doors)
Automatic ........................................ 79
Emergency locking ........................... 80
From inside (central locking
button) ............................................. 79
Locking centrally
see Centrallocking
Locking verification signal (on-
board computer) ............................... 236
Low-beam headlamps
Changing bulbs .............................. 116
Display message ............................ 250
Setting for driving abroad
(symmetrical) ................................. 108
Switching on/off ........................... 109
Luggage holder(EASY-PACK load-
securing kit) .......................................291
Lumbar support ................................... 99
M
M+S tires ............................................ 352
Maintenance
see ASSYST PLUS service interval
display
Malfunction message
see Display messages
Malfunctions relevant to safety
Reporting ......................................... 25
Matte finish (cleaning
instructions) ...................................... 320
mbrace
Call priority .................................... 303
Display message ............................ 245
Downloading destinations
(COMAND) ..................................... 303
Emergency call .............................. 300
Important safety notes .................. 299
Locating astolen vehicle............... 304
Index
13
MB info call button ........................ 302
Remote vehicle locking .................. 304
Roadside Assistance button .......... 301
Search &Send ............................... 303
Self-test ......................................... 299
System .......................................... 299
Vehicle remote unlocking .............. 304
Mechanical key
Function/notes ................................ 75
Locking vehicle ................................ 80
Unlocking the driver's door .............. 80
Memory card (audio) ......................... 230
Memory function ............................... 105
Message memory (on-board
computer) .......................................... 238
Messages
see Display messages
Mirrors
see Exterior mirrors see Rear-view mirror see Vanity mirror
Mobile phone
Menu (on-board computer) ............ 230
Modifying the programming
(SmartKey) ........................................... 74
MOExtended run-flat system ........... 338
MP3
Operating .......................................230
see separate operating instructions
Multifunction display
Function/notes ............................. 224
Permanent display......................... 234
Multifunction steering wheel
Operating the on-board computer .223
Overview .......................................... 31
N
Navigation
Menu (on-board computer) ............ 228
On-board computer ....................... 228
see separate operating instructions
Night View Assist Plus
Activating/deactivating ................. 196
Cleaning ......................................... 323
Function/notes ............................. 195
Problem (malfunction) ................... 198
Notes on breaking-in anew
vehicle ................................................ 138
O
Occupant Classification System (OCS)
Faults ............................................... 48
Operation .........................................44
System self-test ............................... 47
Occupant safety
Childreninthe vehicle ..................... 54
System overview .............................. 38
Octane number(fuel) ........................ 386
Odometer ........................................... 227
see Trip odometer
Off-road driving
Checklist after driving off-road...... 164
Checklist before driving off-road .... 164
General information ....................... 163
Important safety notes .................. 162
Traveling uphill ............................... 166
Off-road system
4MATIC .......................................... 208
DSR ............................................... 208
Oil
see Engine oil
On-board computer
Assistance menu ........................... 232
Audiomenu ................................... 229
Convenience submenu .................. 236
Displaying a service message ........ 317
Display messages .......................... 238
DISTRONICPLUS ........................... 173
Factory settings submenu ............. 237
Important safety notes .................. 222
Instrument cluster submenu .......... 233
Lighting submenu .......................... 234
Menu overview .............................. 226
Message memory .......................... 238
Navigation menu ............................ 228
Operating videoDVD ..................... 230
Operation ....................................... 223
Service menu ................................. 233
Settings menu ............................... 233
Standard display............................ 227
Telephone menu ............................ 230
14
Index
Trip menu ...................................... 227
Vehicle submenu ........................... 235
On-board diagnostics interface .......... 24
Opening and closing the side trim
panels ................................................. 117
Operating safety
On-board diagnostics interface ........ 24
Operating system
see On-board computer
Outside temperature display ........... 223
Overhead control panel ...................... 34
Override feature
Rearside windows ........................... 59
P
Paintcode number ............................ 381
Paintwork (cleaning instructions) ... 320
Panic alarm .......................................... 60
Panorama roof with power tilt/ sliding panel
Opening/closing .............................. 89
Opening/closing the roller
sunblind ........................................... 90
Problem (malfunction) ..................... 91
Resetting ......................................... 90
Panorama sliding sunroof
Important safety notes .................... 88
Parcel net ........................................... 286
Parking ............................................... 155
Important safety notes .................. 155
Position of exterior mirror, front-
passenger side ............................... 104
Rearview camera .......................... 190
see PARKTRONIC
Parking aid
Active Parking Assist ..................... 186
see Exterior mirrors see PARKTRONIC
Parking brake
Display message ............................ 241
Electric parking brake .................... 156
Parking lamps (changing bulbs) ...... 116
PARKTRONIC
Deactivating/activating ................. 185
Driving system ............................... 183
Function/notes ............................. 183
Problem (malfunction) ................... 186
Range of the sensors ..................... 183
Trailer towing ................................. 185
Warning display............................. 184
PASSENGERAIR BAG OFF indicator
lamp ...................................................... 44
Pedals .................................................158
Permanent four-wheel drive
see 4MATIC (permanent four-
wheel drive)
Plastic trim (cleaning instructions) .323
Power washers .................................. 319
Power windows
see Side windows
PRE-SAFE®(Preventive occupant safety system)
Display message ............................ 245
Operation .........................................49
PRE-SAFE®Brake (vehicles with DISTRONIC PLUS)
Display message ............................ 245
Function/notes ................................ 65
Switching on/off ........................... 232
Warning lamp ................................. 279
Preventive occupant safety system
see PRE-SAFE®(Preventive
occupant safety system)
Product information ............................ 21
Pulling away
Automatic transmission ................. 141
Trailer ............................................ 141
Q
Qualifiedspecialistworkshop ........... 25
R
Radar sensor system
Activating/deactivating ................. 236
Display message ............................ 259
Radiator cover ................................... 313
Radio
Selecting astation ......................... 229
see separate operating instructions
Radio-controlled devices
(installing) .......................................... 309
Reading lamp ..................................... 113
Index
15
Rear compartment
Setting the airvents...................... 135
Setting the temperature ................ 130
Rear fog lamp
Display message ............................ 252
Switching on/off ........................... 110
Rear seat
Adjusting ......................................... 98
Rear view camera
Cleaning instructions ..................... 322
Function/notes ............................. 190
Rear-view mirror
Anti-glare(manual) ........................ 103
Dipping (automatic) ....................... 104
Rear window defroster
Problem (malfunction) ................... 133
Rear window heating
Switching on/off ........................... 132
Rear window wiper
Replacing the wiper blade .............. 119
Switching on/off ........................... 118
Refueling
Fuel gauge ....................................... 29
Important safety notes .................. 149
Refueling process.......................... 150
see Fuel
Remote control
Garage door opener ....................... 305
Reporting
Malfunctions relevant to safety ........25
Reserve (fuel tank)
see Fuel
Reserve fuel
Displaymessage ............................ 257
Warning lamp ........................ 276, 277
see Fuel
Residual heat (climate control) ........ 133
Restraint system
see SRS (Supplemental Restraint System)
Roadside Assistance (breakdown) .... 22
Roller sunblind
Panorama roof with power tilt/
sliding panel ..................................... 90
Roof carrier ........................................ 293
Roof lining and carpets (cleaning
guidelines) ......................................... 325
Roof load (maximum) ........................ 390
Route
see Route guidance (navigation)
Route guidance (navigation) ............ 228
S
Safety
Childreninthe vehicle ..................... 54
Child restraint systems .................... 54
Occupant Classification System
(OCS) ............................................... 44
Overview of occupant safety
systems ........................................... 38
Safety systems
see Driving safety systems
Seat belts
Adjusting the driver's and front-
passenger seatbelt ......................... 52
Adjusting the height ......................... 52
Belt force limiters ............................ 53
Cleaning ......................................... 324
Correct usage .................................. 50
Emergency Tensioning Devices ........53
Fastening ......................................... 51
Important safety guidelines ............. 49
Releasing ......................................... 53
Safety guidelines ............................. 39
Specialseat belt retractor ............... 56
Switching belt adjustment on/off
(on-board computer) ...................... 237
Warning lamp ................................. 269
Warning lamp (function) ................... 53
Seats
Adjusting (electrically)..................... 96
Adjusting the 4-way lumbar
support ............................................ 99
Adjusting the head restraint ............ 97
Cleaning the cover ......................... 324
Correct driver's seat position ........... 94
Folding the rear bench seat
forwards/back ............................... 287
Important safety notes .................... 95
Seat heating problem .................... 100
Seat ventilation problem ................ 100
Storing settings (memory
function) ........................................ 105
16
Index
Switching seatheating on/off ......... 99
Switching seat ventilation on/off .. 100
Securing hooks .................................. 288
Sensors (cleaning instructions) ....... 322
Service
see ASSYST PLUS service interval display
Service interval display
Displaying service messages ......... 317
Hiding service messages ............... 317
Notes ............................................. 318
Service messages .......................... 317
Service menu (on-board computer) .233 Service products
Brake fluid ..................................... 389
Capacities ...................................... 384
Coolant (engine) ............................ 389
DEF special additives..................... 387
Engine oil ....................................... 388
Fuel ................................................ 385
Important safety notes .................. 382
Refrigerant (air-conditioning
system) .......................................... 389
Washer fluid ...................................390
Settings
Factory (on-board computer) ......... 237
On-board computer ....................... 233
Setting the air distribution ............... 130
Setting the airflow ............................ 131
Side impact air bag ............................. 43
Side marker lamp (display
message) ............................................ 252
Side marker lamps (changing
bulbs) ................................................. 117
Side windows
Convenience closing feature ............ 86
Convenience opening feature .......... 86
Important safety information ........... 85
Opening/closing .............................. 85
Problem (malfunction) ..................... 87
Resetting ......................................... 87
Sliding sunroof
Important safety notes .................... 88
Opening/closing .............................. 89
Problem (malfunction) ..................... 91
Resetting ......................................... 89
see Panorama roof with power tilt/sliding panel
SmartKey
Changing the battery ....................... 76
Changing the programming ............. 74
Checking the battery ....................... 76
Convenience closing feature ............ 86
Convenience opening feature .......... 86
Display message ............................ 267
Door central locking/unlocking ....... 72
Important safety notes .................... 72
Loss ................................................. 77
Mechanical key ................................ 75
Positions (ignition lock) ................. 139
Problem (malfunction) ..................... 77
Starting the engine ........................ 140
Snow chains
Information .................................... 353
Sockets
Luggage compartment ................... 298
Points to observe before use ......... 297
Rearcompartment......................... 297
Spare wheel
Notes/data .................................... 377
Storage location ............................ 329
see Emergency spare wheel
Specialist workshop ............................ 25
Speed, controlling
see Cruise control
Speedometer
Digital............................................ 227
In the Instrument cluster ................. 29
Segments ...................................... 223
Selecting the unit of
measurement ................................ 233
see Instrument cluster
SRS (Supplemental Restraint System)
Display message ............................ 246
Introduction ..................................... 38
Warning lamp ................................. 275
Warning lamp (function) ................... 38
Standing lamps
Changing bulbs .............................. 116
Display message ............................ 252
Switching on/off ........................... 108
Starting (engine) ................................ 140
Station
see Radio
STEERCONTROL .................................. 67
Index
17
Steering (display message) .............. 266
Steering wheel
Adjusting (electrically)................... 101
Adjusting (manually)...................... 101
Button overview ............................... 31
Buttons (on-board
computer) ...................................... 223
Cleaning ......................................... 324
Important safety notes .................. 100
Paddle shifters ............................... 147
Steering wheel heating .................. 101
Storing settings (memory
function) ........................................ 105
Steering wheel heating
Problem (malfunction) ................... 101
Switching on/off ........................... 101
Steering wheel paddle shifters ........ 147
Stowage compartments
Cupholders ................................... 293
Eyeglasses compartment ............... 285
Glove box .......................................285
Important safety information ......... 284
Parcelnet ...................................... 286
Summer opening
see Convenience opening feature
Summer tires ..................................... 352
Sun visor ............................................ 295
Supplemental Restraint System
see SRS (Supplemental Restraint System)
Surround lighting (on-board
computer) .......................................... 235
SUV
(Sport Utility Vehicle) ....................... 23
Switching air-recirculation mode
on/off ................................................. 133
Switching off the alarm (ATA) ............ 68
T
Tachometer ........................................ 223
Tailgate
Display message ............................ 266
Emergency unlocking ....................... 84
Important safety notes .................... 81
Limiting the opening angle ............... 84
Opening/closing (automatically
from inside) ...................................... 83
Opening/closing (automatically
from outside) ................................... 82
Opening/closing (from outside) ....... 82
Tail lamps
Display message ............................ 252
Tank
see Fuel tank
Tank content
Fuel gauge ....................................... 29
Technical data
Notes ............................................. 380
Tires/wheels ................................. 375
Trailer Loads.................................. 391
Vehicle data ................................... 390
TELEAID
Call priority .................................... 303
Display message ............................ 245
Downloading destinations
(COMAND) ..................................... 303
Emergency call .............................. 300
Important safety notes .................. 299
Locating astolen vehicle............... 304
MB info call button ........................ 302
Remote vehicle locking .................. 304
Roadside Assistance button .......... 301
Search &Send ............................... 303
Self-test ......................................... 299
System .......................................... 299
Vehicle remote unlocking .............. 304
Telephone
Accepting acall ............................. 231
Display message ............................ 267
Menu (on-board computer) ............ 230
Number from the phone book ........231
Redialing ........................................ 231
Rejecting/ending acall ................. 231
Telescopic rod (EASY-PACK load-
securing kit) ....................................... 292
Temperature
Coolant .......................................... 222
Outside temperature ......................223
Setting (climate control) ................ 130
Theft deterrent locking system
Immobilizer...................................... 68
Through-loading ................................ 286
TIREFIT kit .......................................... 330
18
Index
Tire pressure
Calling up (on-board computer) ..... 359
Checking manually ........................ 357
Display message ............................ 263
Maximum ....................................... 356
Notes ............................................. 355
Not reached (TIREFIT) .................... 332
Pressure loss warning .................... 357
Reached (TIREFIT) .......................... 332
Recommended ............................... 353
Tire pressure monitoring system
Function/notes ............................. 359
Restarting ...................................... 361
Warning lamp ................................. 280
Tires
Aspect ratio (definition) ................. 373
Average weight of the vehicle
occupants (definition) .................... 371
Bar (definition) ............................... 371
Characteristics .............................. 371
Checking ........................................ 351
Definition of terms ......................... 371
Direction of rotation...................... 375
Display message ............................ 263
Distributionofthe vehicle
occupants (definition) .................... 374
DOT, Tire Identification Number
(TIN) ...............................................370
DOT (Department of
Transportation) (definition) ............ 371
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 372
GTW (Gross Trailer Weight)
(definition) ..................................... 372
GVW (Gross Vehicle Weight)
(definition) ..................................... 372
GVWR (Gross Vehicle Weight
Rating) (definition) ......................... 372
Important safety notes .................. 350
Increased vehicle weight due to
optional equipment (definition) ...... 372
Kilopascal (kPa) (definition) ........... 372
Labeling (overview)........................ 367
Load bearing index (definition) ...... 373
Load index ..................................... 370
Load index (definition) ................... 372
Maximum loaded vehicle weight
(definition) ..................................... 372
Maximum load on a tire
(definition) ..................................... 373
Maximum permissible tire
pressure (definition) ....................... 373
Maximum tire load......................... 365
Maximum tire load (definition) ....... 373
Optional equipment weight
(definition) ..................................... 373
PSI (pounds per square inch)
(definition) ..................................... 373
Replacing ....................................... 374
Service life ..................................... 351
Sidewall (definition) ....................... 373
Speed rating (definition) ................ 372
Storing ........................................... 375
Structure and characteristics
(definition) ..................................... 371
Temperature .................................. 367
TIN (Tire Identification Number)
(definition) ..................................... 373
Tire bead(definition) ...................... 373
Tire pressure (definition) ................ 373
Tire pressures (recommended)...... 371
Tire size (data) ............................... 375
Tire size designation, load-bearing
capacity, speed rating .................... 368
Tire tread ....................................... 351
Tire tread (definition) ..................... 373
Total load limit (definition) ............. 374
Traction ......................................... 366
Traction (definition) ....................... 374
Treadwear ..................................... 366
TWR (permissible trailer drawbar
noseweight) (definition) ................. 374
Uniform Tire Quality Grading
Standards...................................... 366
Uniform Tire Quality Grading
Standards(definition) .................... 371
Unladen weight (definition) ............ 372
Wearindicator(definition) ............. 374
Wheelrim (definition).................... 372
see Flat tire
Top Tether ............................................ 58
Towing
Important safety guidelines ........... 343
Installing the towing eye ................ 343
Removing the towing eye............... 344
Index
19
Towing atrailer
ActiveParking Assist ..................... 189
Cleaning the trailer tow hitch ......... 322
Coupling up atrailer ...................... 215
Decoupling atrailer ....................... 217
Driving tips .................................... 210
Important safety notes .................. 210
Installing the ball coupling ............. 214
Lights displaymessage .................. 250
Mounting dimensions .................... 391
Power supply ................................. 219
Pulling away with a trailer .............. 141
Removing the ball coupling ............ 218
Shift range ..................................... 147
Storing the ball coupling ................ 218
Trailer loads ................................... 391
Towing away
With both axles on the ground ....... 344
Tow-starting
Emergency engine starting ............ 345
Important safety notes .................. 343
Trailer coupling
see Towing atrailer
Trailer loads and drawbar
noseweights ...................................... 218
Trailer towing
Active Blind Spot Assist ................. 205
Active Lane Keeping Assist ............ 208
Blind Spot Assist ............................ 200
ESP®................................................ 64
PARKTRONIC................................. 185
Permissible trailer loads and
drawbarnoseweights ..................... 218
Transmission
see Automatic transmission
Transporting the vehicle .................. 345
Traveling uphill
Brow of hill ..................................... 166
Driving downhill ............................. 167
Maximum gradient-climbing
capability ....................................... 166
Trim pieces (cleaning instructions) .324 Trip computer (on-board
computer) .......................................... 227
Trip meter
see Trip odometer
Trip odometer
Calling up ....................................... 227
Resetting (on-board computer) ...... 228
Trunk
see Tailgate
Turn signals
Display message ............................ 251
Switching on/off ........................... 111
TWR (Tongue Weight Rating)
(definition) ......................................... 374
Type identification plate
see Vehicle identification plate
U
Unlocking
Emergency unlocking ....................... 80
From inside the vehicle (central
unlocking button) ............................. 79
V
Vanity mirror (in sun visor) .............. 295
Vehicle
Correct use ...................................... 25
Data acquisition ............................... 26
Display message ............................ 265
Equipment ....................................... 21
Individualsettings .......................... 233
Limited Warranty ............................. 26
Loading .......................................... 362
Locking (in an emergency) ............... 80
Locking (SmartKey) .......................... 73
Lowering ........................................ 337
Maintenance .................................... 22
Parking for a long period ................ 157
Pulling away ................................... 141
Raising ........................................... 334
Reporting problems ......................... 25
Towing away .................................. 343
Transporting .................................. 345
Unlocking (in an emergency) ........... 80
Unlocking (SmartKey) ...................... 73
Vehicle data ................................... 390
Vehicle battery
see Battery (vehicle)
Vehicle data ....................................... 390
see Technical data
20
Index
Vehicle dimensions ........................... 390
Vehicle emergency locking ................ 80
Vehicle identification number
see VIN
Vehicle identification plate .............. 381
Vehicle level (display message) ....... 258
Vehicle tool kit .................................. 328
Video (DVD) ........................................ 230
VIN ...................................................... 381
W
Warning and indicator lamps
ABS ................................................ 272
Brakes ........................................... 271
Check Engine ................................. 276
Coolant .......................................... 277
Distance warning ........................... 279
DISTRONICPLUS ........................... 279
ESP®.............................................. 273
ESP®OFF ....................................... 274
Fuel tank ............................... 276, 277
Overview .......................................... 30
PASSENGER AIR BAG OFF
indicator lamp .................................. 44
Reserve fuel ........................... 276, 277
Seat belt........................................ 269
SRS ................................................ 275
Tire pressure monitor .................... 280
Warranty ............................................ 381
Washer fluid
Display message ............................ 267
see Windshield washer system
Wheel bolttightening torque ........... 337
Wheel chock ...................................... 334
Wheels
Changing awheel .......................... 333
Checking ........................................ 351
Cleaning ......................................... 320
Important safety notes .................. 350
Interchanging/changing ................ 374
Mounting awheel .......................... 336
Removing awheel .......................... 336
Storing ........................................... 375
Tightening torque ........................... 337
Wheelsize/tiresize ....................... 375
Window curtain air bag
Display message ............................ 246
Operation .........................................44
Windows
Cleaning ......................................... 321
see Side windows
Windshield
Defrosting ...................................... 131
Infrared reflective .......................... 309
Windshieldwasher system .............. 315
Notes ............................................. 390
Windshieldwipers
Problem (malfunction) ................... 120
Rearwindow wiper ........................ 118
Replacing the wiper blades ............ 119
Switching on/off ........................... 118
Winterdriving
Important safety notes.................. 352
Slippery road surfaces ................... 162
Snow chains .................................. 353
Winter operation
Radiator cover ............................... 313
Winter tires
M+S tires ....................................... 352
Wiper blades
Cleaning ......................................... 321
Important safety notes .................. 119
Replacing (rearwindow) ................ 119
Replacing (windshield)................... 119
Wooden trim (cleaning
instructions) ...................................... 324
Introduction
21
Product information
Mercedes-Benz recommends that you use genuine Mercedes-Benz parts, conversion parts and accessories that have been approved for the type of vehicle.
Mercedes-Benz tests genuine parts as well as conversion parts and accessories which have been specifically approved for your vehicle for their reliability, safety and suitability. Despite ongoing market research, Mercedes-Benz is unable to assess other parts. Therefore, Mercedes-Benz accepts no responsibility for the use of such parts in Mercedes-Benz vehicles, even if they have been independently or officially approved. The use of non-approved parts could affect your vehicle's operating safety. Mercedes-Benz therefore recommends that you use genuine Mercedes-Benz parts, conversion parts and accessories that have been approved for the type of vehicle. Genuine Mercedes-Benz parts, approved conversion parts and accessories are available from any authorized Mercedes-Benz Center. Here, you will receive advice about permissible technical modifications, and the parts will be professionally installed.
Operator's Manual
Notes on the Operator's Manual
This Operator's Manual contains a great deal of helpful information.We urge you to read it carefully and familiarize yourself with the vehicle before driving.
For your own safety and longer service life of the vehicle, we urge you to follow the instructions and warnings contained in this Operator's Manual. Ignoring them could result in damage to the vehicle or personal injury to you or others. Vehicle damage caused by failure to follow instructions is not covered by the Mercedes-BenzLimited Warranty.
1
Valid only for vehicles with a gasoline engine.
Vehicle equipment
This Operator's Manual describes all models and all standard and optional equipmentof your vehicle available at thetime of publication of the Operator's Manual. Country-specific differences are possible. Please note that your vehicle may not be equipped with all features described. This also applies to safety-related systems and functions. The equipmentinyour vehicle may therefore differ from that shown in the descriptions and illustrations. All the systems found in your vehicle are listed in the original purchase agreement of your vehicle. Should you have any questions concerning equipment and operation, please consult an authorized Mercedes-Benz Center.
The Operating Instructions and the Maintenance Booklet are important documents and should be kept in the vehicle.
Service and vehicle operation
Service and literature
Your vehicle is covered under the terms of the warranties printed in the Service and Warranty Information booklet. Your authorized Mercedes-Benz Center will exchange or repair any defective parts originally installed in the vehicle in accordance with the terms of the following warranties:
R
New Vehicle Limited Warranty
R
Emission Systems Warranty
R
Emission Performance Warranty
R
California, Connecticut, Maine, Massachusetts, New York, Pennsylvania, Rhode Island and Vermont Emission Control System Warranty
R
State Warranty Enforcement Laws (Lemon
1
Laws)
Introduction
22
Information for customers in California
Under California law you may be entitled to a replacementofyour vehicle or a refund of the purchase price or lease price, if after a reasonable number of repair attempts Mercedes-Benz USA, LLC and/or its authorized repair or service facilities fail to fix one or more substantial defects or malfunctions in the vehicle that are covered by its express warranty. During the period of 18 months from original delivery of the vehicle or the accumulation of 18 000 miles (approximately 29 000 km) on the odometer of the vehicle, whichever occurs first, a reasonable number of repair attempts is presumed for a retail buyer or lessee if one or more of the following occurs:
(1) the same substantial defect or
malfunction results in a condition that is likely to cause death or serious bodily injury if the vehicle is driven, that defect or malfunction has been subject to repair two or more times, and you have directly notified Mercedes-Benz USA, LLC in writing of the need for its repair.
(2) the same substantial defect or
malfunction of a less serious nature than category (1) has been subject to repair four or more times and you have directly notified Mercedes-Benz in writing of the need for its repair.
(3) the vehicle is out of service by reason of
repair of the same or different substantial defects or malfunctions for a cumulative total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes all the necessary maintenance work which should be done at regular intervals.
Always have the Service and Warranty Booklet with you when you bring the vehicle to an authorized Mercedes-Benz Center. The service advisor will record every service for you in the Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372) (USA)
1-800-387-0100 (Canada)
For additional information, refer to the Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty booklet (Canada).You will find both in your vehicle literature portfolio.
In accordance with standard program guidelines, Roadside Assistance provides vehicle service up to a reasonable distance from the next paved road. We will make every effort to assist in a breakdown situation. However, the accessibility of your vehicle will be determined by our authorized Mercedes­Benz Service technician or the tow service provider on a case-by-case basis.
Additional charges may be applicable for a breakdown location determined not to be a reasonably accessible roadside location as determined by our authorized technician and tow service provider.
Introduction
23
Change of address or change of ownership
In the event of a change of address, please send us the "Change of Address Notice" found in the Service and Warranty Information Booklet, or simply call the Mercedes-BenzCustomerAssistance Center (in the USA) at the hotline number 1-800-FOR-MERCedes(1-800-367-6372) or Customer Service Center (in Canada) at 1-800-387-0100. This will assist us in contacting you in a timely manner should the need arise.
If you sell your Mercedes, please leave the entire literature in the vehicle so that it is available to the next owner.
If you bought this vehicle used, be sure to send in the "Notice of Purchase of Used Truck" found in the Service and Warranty Information Booklet, or call the Mercedes­Benz Customer Assistance Center (in the USA) at 1-800-FOR-MERCedes(1-800-367-6372) or Customer Service (in Canada) at 1-800-387-0100.
Vehicle operation outside the USA and Canada
If you plan to operate your vehicle in foreign countries, please be aware that:
R
service facilities or replacement parts may not be readily available.
R
unleaded fuel for vehicles with a catalytic converter may not be available. Leaded fuel may cause damage to the catalytic converter.
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the fuel may have a considerably lower octane rating. Unsuitable fuel can cause engine damage.
Some Mercedes-Benz models are available for delivery in Europe through our European Delivery Program. For details, consult an authorized Mercedes-Benz Center or write to one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Sport Utility Vehicle
WARNING
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This Sport Utility Vehicle is designed for both on-road and off-road use. It can go places and perform tasks for which conventional 2-wheel drive passenger cars are not intended. This vehicle will handle and maneuver differently from conventional passenger cars in driving conditions which may occur on streets, highways and off-road use.
This vehicle has a higher ground clearance and a higher center of gravity than many passenger cars. As with other vehicles of this type, if you make sharp turns at excessive speeds or abrupt maneuvers, the vehicle may roll over or may go out of control and crash. Utility vehicles have a significantly higher rollover rate than other types of vehicles. Failure to operate this vehicle safely may result in an accident, rollover of the vehicle, and severe or fatal injury.
Before you start to drive this vehicle, read the Operator's Manual.Take time to become familiar with the driving characteristics of this vehicle.Be sure you are familiar with all vehicle controls. Learn how your vehicle handles on differentroad surfaces. Do not attempt sharp turns at excessive speeds or abrupt maneuvers or other unsafe driving actions that can cause loss of vehicle control. When driving off-road or working the vehicle
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Introduction
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hard, do not overload it. And, always wear your seat belts at all times. In a rollover crash, an unbelted person is significantly more likely to die than a person wearing a seat belt.
Operating safety
Safety notes
WARNING
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Work improperly carried out on electronic components and associated software could cause them to cease functioning. Because the vehicle's electronic components are interconnected, any modifications made may produce an undesired effect on other systems. Electronic malfunctions could seriously impair the operating safety of your vehicle.
Contact an authorized Mercedes-BenzCenter for repairs or modifications to electronic components.
Other improper work or modifications on the vehicle could also have a negative impact on the operating safety of the vehicle.
Some safety systems only function when the engine is running. You should therefore never turn off the engine while driving.
appears unsafe, have it towed to the nearest authorized Mercedes-BenzCenter or other qualified maintenance or repair facility for further inspection or repairs.
On-boarddiagnostic interface
WARNING
G
If you connect equipment to the on-board diagnostics interface, it can affect the operation of the vehicle systems. This can impair the operating safetyofyour vehicle while driving. There is a risk of accident.
Do not connect any equipment to the on­board diagnostics interface.
WARNING
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Loose equipment or equipment cables which are connected to the on-board diagnostics interface can obstruct the area around the pedals. The equipment or the cables could get between the pedals in the event of sudden braking or acceleration. You may then no longer be able to brake, operate the clutch or accelerate as intended. There is a risk of accident.
Do not attach any equipment or cables in the driver footwell.
WARNING
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Heavy blows against the vehicle underbody or tires/wheels may cause serious damage and impair the operating safety of your vehicle. Such blows can be caused, for example, by running over an obstacle, road debris or a pothole.
If you feel a sudden significant vibration or ride disturbance, or you suspect that damage to your vehicle has occurred:
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turn on your hazard warning flashers.
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slow down carefully.
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drive with caution to an area which is a safe distance from the road.
Inspectthe vehicle underbody and tires/ wheels for possible damage. If the vehicle
Connecting equipment to the on-board diagnostics interface can lead to emissions monitoring information being reset. This may lead to the vehicle failing to meet the requirements at the next special emissions test or main inspection.
If the engine is switched off and equipment on the on-board diagnostic interface is used, the starter battery may discharge.
The on-board diagnostics interface is only intended for the connection of diagnostic equipment at a qualified specialist workshop.
Qualified specialist workshop
An authorized Mercedes-Benz Center is a qualified specialist workshop. It has the necessary specialist knowledge, tools and qualifications to correctly carry out the work required on your vehicle. This is especially the case for work relevant to safety.
Observe the notes in the service booklet.
Always have the following work carried out at an authorized Mercedes-Benz Center:
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work relevant to safety
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service and maintenance work
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repair work
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alterations, installation work and modifications
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work on electronic components
Proper use
WARNING
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There are various warning stickers affixed to your vehicle. Their purpose is to alert you and others to various dangers. Therefore, do not remove any warning stickers unless the sticker clearly states that you may do so.
If you remove any warning stickers, you or others could fail to recognize certain dangers and be injured.
Introduction
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traffic rules and regulations
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laws and safety standards pertaining to motor vehicles
Problems with your vehicle
If you should experience aproblemwith your vehicle, particularly one that you believe may affectits safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem againwith a Mercedes-BenzCenter or contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-BenzCanada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
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WARNING
G
HYBRID vehicles: It is imperative that you read the HYBRID Supplemental Operating Instructions included in your vehicle literature portfolio. You may otherwise not receive all necessary safety information and warning for the operation of your vehicle.
The proper use of the vehicle requires that you familiarize yourself with the following information and rules:
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safety notes in this Operator's Manual
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technical data in this Operator's Manual
Reporting malfunctions relevant to safety
For the USA only:
The following text is reproduced as required of all manufacturers according to Title 49, Code of U.S. Federal Regulations, Part 575 pursuant to the National Traffic and Motor Vehicle Safety Act of 1966.
Reporting safety defects
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety
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Introduction
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Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may open an investigation, and if it finds thata safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to: http://www.safercar.gov; or write to: Administrator, NHTSA Headquarters, 1200 New Jersey Avenue, SE, West Building, Washington, DC 20590.
You can also obtain additional information aboutvehicle safety from:
http://www.safercar.gov.
Limited Warranty
!
Follow the instructions in this manual about the proper operation of your vehicle as well as about possible vehicle damage. Damage to your vehicle that arises from culpable contraventions against these instructions are not covered either by Mercedes-Benz Limited Warranty or by the New or Used-Vehicle Warranty of Daimler AG.
This information helps, for example, to test vehicle systems after an accident and to continually improve vehicle safety. Daimler AG can access this data and submit it:
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for safety research or vehicle diagnosis purposes
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with the consent of the vehicle owner
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on the instruction of prosecuting authorities
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for use in arbitration of disputes that involve Daimler AG, its affiliates or its sales and service organizations
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as otherwise required or permitted by law.
Please observe the mbrace2purchase agreement for further details on the recording and transfer of data by this system.
Data stored in the vehicle
Information about electronic data acquisition in the vehicle
(Including notice pursuant to California Code
§ 9951)
Your vehicle records electronic data. If your vehicle is equipped with mbrace2, data is transmitted in the event of an accident.
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The system is called TELE AID in Canada.
Cockpit ................................................. 28
Instrumentcluster .............................. 29
Multifunction steering wheel ............. 31
Center console .................................... 32
Overheadcontrol panel ...................... 34
Door control panel .............................. 35
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At a glance
28
At a glance
Cockpit
Cockpit
Function Page
:
Steering wheel paddle shifters
;
Combination switch 111
=
Instrument cluster 29
?
Horn
A
DIRECT SELECT lever 144
B
PARKTRONIC warning display 183
C
Overhead control panel 34
D
Climate control systems 122
E
Ignition lock 139
Start/Stop button
147
139
Function Page
F
Adjusts the steering wheel manually
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Adjusts the steering wheel electrically
Steering wheel heating 101
H
Cruise control lever 168
I
Opens the hood 312
J
On-board diagnostic interface
K
Electric parking brake 156
L
Lightswitch 108
M
Night View Assist Plus 195
100
100
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