GLK-Class
Operator's Manual
Order no. 6515 0807 13 Part no. 204 584 04 00 Edition C 2013
É2045840400tËÍ
2045840400
GLK-Class
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In this Operator's Manual, you will find the
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WARNING
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As at 04.06.2012
Welcome to the world of Mercedes-Benz
We urge you to read this Operator's Manual
carefully and familiarize yourself with the
vehicle before driving. For yourown safety
and a longer vehicle life, follow the
instructions and warning notices in this
manual. Ignoring them could resultin damage
to the vehicle or personal injury to you or
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Operator's Manual
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Mercedes-Benz Canada, Inc.
ADaimler Company
2045840400
É2045840400tËÍ
Contents
3
Index ....................................................... 4
Introduction ......................................... 22
At aglance ........................................... 29
Safety ................................................... 39
Opening and closing ........................... 73
Seats, steering wheel and mirrors .... 95
Lights and windshield wipers .......... 109
Climate control ................................. 125
Driving and parking .......................... 139
On-board computer and displays .... 215
Stowage and features ...................... 269
Maintenance and care ...................... 297
Breakdown assistance ..................... 311
Wheels and tires ............................... 327
Technical data ................................... 363
Index
4
1, 2, 3 ...
115 Vsocket ...................................... 281
12 Vsocket
see Sockets
360° camera
Function/notes ............................. 193
4ETS
see ETS/4ETS (Electronic
Traction System)
A
ABS (Anti-lock Braking System)
Display message ............................ 232
Function/notes ................................ 64
Important safety notes .................... 64
Warning lamp ................................. 259
Activating/deactivating cooling
with air dehumidification ................. 131
Active BlindSpot Assist
Activating/deactivating (on-
board computer) ............................ 225
Display message ............................ 249
Function/information.................... 202
Trailer towing ................................. 205
Active Driving Assistance package .202
Active Lane Keeping Assist
Activating/deactivating (on-
board computer) ............................ 225
Display message ............................ 248
Function/information.................... 205
Trailer towing ......................... 202, 208
Active light function ......................... 113
Active Parking Assist
Canceling .......................................188
Detecting parking spaces .............. 185
Display message ............................ 249
Exiting aparking space.................. 187
Important safety notes .................. 184
Parking .......................................... 186
Towing atrailer .............................. 188
Adaptive Highbeam Assist
Display message ............................ 243
Function/notes ............................. 114
Switching on/off (on-board
computer) ...................................... 227
Additives (engine oil) ........................ 370
Airbags
Display message ............................ 238
Front air bag (driver, front
passenger)....................................... 44
Important safety notes .................... 42
Knee bag .......................................... 44
PASSENGER AIR BAG OFF
indicator lamp .................................. 47
Pelvis airbag ................................... 46
Safety guidelines ............................. 41
Side impact airbag .......................... 45
Windowcurtain air bag .................... 46
Air-conditioning system
see Climate control
Airfilter (display message) .............. 246
AIRFLOW ........................................... 132
Airvents
Glove box ....................................... 137
Important safetynotes .................. 137
Rear............................................... 138
Setting ........................................... 137
Setting the center air vents ........... 137
Setting the side air vents ............... 137
see Climate control
Alarm system
see ATA (Anti-Theft Alarm system)
Anti-lockbraking system
see ABS (Anti-lock Braking System)
Anti-theft alarm system
see ATA (Anti-Theft Alarm system)
Approach/departure angle .............. 168
Ashtray ............................................... 279
Assistance menu (on-board
computer) .......................................... 224
ASSYST PLUS
Displaying a service message ........ 298
Hiding a service message .............. 298
Notes ............................................. 298
Resetting the service interval
display........................................... 298
Service message ............................ 298
Special service requirements ......... 299
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 71
Function ...........................................71
Switching off the alarm .................... 71
Index
5
ATTENTION ASSIST
Activating/deactivating ................. 225
Display message ............................ 247
Function/notes ............................. 197
Audio menu (on-board
computer) .......................................... 222
Audio system
see separate operating instructions
Authorized Centers
see Qualified specialist workshop
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshops
see Qualified specialist workshop
AUTO lights
Display message ............................ 242
see Lights
Automatic engine start (ECO start/
stop function) .................................... 145
Automatic engine switch-off (ECO
start/stop function) .......................... 145
Automatic headlamp mode .............. 111
Automatic transmission
Automatic drive program ............... 152
Changing gear............................... 151
DIRECT SELECT lever..................... 148
Display message ............................ 254
Driving tips .................................... 151
Emergency running mode .............. 154
Engaging drive position .................. 150
Engaging neutral............................ 149
Engaging parkposition
automatically ................................. 149
Engaging reversegear ................... 149
Engaging the parkposition ............ 149
Kickdown....................................... 151
Overview ........................................ 148
Problem (malfunction) ................... 154
Programselectorbutton ................ 151
Pulling away ................................... 143
Shift ranges................................... 152
Starting the engine ........................ 143
Steering wheel paddle shifters ...... 152
Trailer towing ................................. 151
Transmissionposition display ........ 149
Transmission positions .................. 150
Automatic transmission
emergency mode ............................... 154
B
Backup lamp
Changing bulbs .............................. 120
Display message ............................ 241
Bag hook ............................................ 274
Ball coupling
Installing ........................................ 210
Removing ....................................... 213
Storing ........................................... 213
BAS (Brake Assist System) ................. 65
BAS PLUS (Brake Assist System
PLUS) .................................................... 65
Battery (SmartKey)
Checking .......................................... 77
Important safety notes .................... 76
Replacing ......................................... 77
Battery (vehicle)
Charging ........................................ 316
Display message ............................ 245
Important safety notes .................. 314
Jump starting ................................. 318
Blinds
see Roller sunblind
BlindSpot Assist
Activating/deactivating ................. 225
Display message ............................ 249
Notes/function .............................. 198
Trailer towing ................................. 200
see Active Blind Spot Assist
BlueTEC
Adding DEF .................................... 158
BlueTEC (DEF) .................................... 369
Brake Assist
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 234
Notes ............................................. 370
Brake lamps
Display message ............................ 240
Brakes
ABS .................................................. 64
BAS .................................................. 65
BAS PLUS ........................................ 65
Brake fluid (notes) ......................... 370
Display message ............................ 232
Driving tips .................................... 164
Important safety notes .................. 164
Index
6
Maintenance.................................. 165
Parking brake ........................ 161, 165
Warning lamp ................................. 259
Breakdown
see Flat tire
see Towing away/tow-starting
Bulbs
see Changing bulbs
C
California
Important notice for retail
customers and lessees .................... 24
Calling up a malfunction
see Display messages
Car
see Vehicle
Care
Carpets .......................................... 310
Car wash ........................................ 304
Display ........................................... 308
Exterior lights ................................ 307
Gearorselectorlever .................... 308
Interior ........................................... 308
Matte finish ................................... 305
Notes ............................................. 303
Paint .............................................. 305
Plastic trim .................................... 308
Power washer ................................ 304
Rearview camera .......................... 307
Roof lining ...................................... 310
Seat belt........................................ 309
Seat cover ..................................... 309
Sensors ......................................... 307
Steering wheel ............................... 308
Tailpipes ....................................... 307
Trim pieces .................................... 309
Washing by hand ........................... 304
Wheels ........................................... 305
Windows ........................................ 306
Wiper blades .................................. 306
Wooden trim .................................. 309
Cargo compartment cover ............... 274
Cargo compartment
enlargement ...................................... 272
Cargo compartment floor
Opening/closing ............................ 277
Stowagewell (under) ..................... 277
Cargo net
Attaching ....................................... 276
Important safety information ......... 275
Cargo tie down rings ......................... 273
Car wash (care) ................................. 304
CD player/CD changer (on-board
computer) .......................................... 222
Center console
Lowersection .................................. 35
Uppersection .................................. 34
Central locking
Automatic locking (on-board
computer) ...................................... 228
Locking/unlocking (SmartKey) ........ 74
Changing bulbs
Cornering light function ................. 118
High-beam headlamps ................... 118
Important safety notes .................. 116
Low-beam headlamps .................... 118
Overview of bulbtypes .................. 117
Parking lamps ................................ 118
Reversing lamps ............................ 120
Standing lamps (front) ................... 118
Turn signals (front) ......................... 119
Child-proof locks
Important safety notes .................... 63
Reardoors ....................................... 63
Children
In the vehicle ................................... 58
Restraint systems ............................ 58
Specialseat belt retractor ............... 61
Child seat
LATCH-type (ISOFIX) child seat
anchors ............................................ 61
Top Tether ....................................... 62
Cigarette lighter ................................ 280
Cleaning
Mirrorturn signal ........................... 307
Trailer tow hitch ............................. 308
Climate control
Adjusting the airflow (AIR FLOW) ... 132
Automatic climate control (3-zone) 130
Controlling automatically ............... 132
Cooling with airdehumidification .. 131
Defrosting the windows ................. 135
Index
7
Defrosting the windshield .............. 134
Dual-zone automatic climate
control ........................................... 127
Important safety notes .................. 126
Indicator lamp ................................ 132
Maximum cooling .......................... 135
Notes on using automatic climate
control ................................... 128, 131
Overview of systems ...................... 126
Problems with cooling with air
dehumidification ............................ 132
Problem with the rear window
defroster ........................................ 136
Rearcontrol panel ......................... 130
Refrigerant ..................................... 372
Refrigerant filling capacity ............. 373
Setting the airdistribution ............. 133
Setting the airflow ......................... 134
Setting the airvents...................... 137
Setting the temperature ................ 133
Switching air-recirculation mode
on/off ............................................ 136
Switching on/off ........................... 131
Switching residual heaton/off ...... 136
Switching the rear window
defroster on/off ............................ 135
Switching the ZONE function on/
off .................................................. 134
Coat hooks ......................................... 276
Cockpit
Overview .......................................... 30
see Instrument cluster
Collapsible spare wheel
Inflating ......................................... 360
see Emergency spare wheel
COMAND
see separate operating instructions
Combination switch .......................... 112
Compass
Calibrating ..................................... 295
Calling up ....................................... 294
Setting ........................................... 294
Consumption statistics (on-board
computer) .......................................... 219
Convenience closing feature .............. 88
Convenience opening feature ............ 87
Coolant(engine)
Checkingthe level ......................... 302
Display message ............................ 243
Filling capacity ............................... 371
Important safety notes .................. 371
Temperature gauge ........................ 216
Warning lamp ................................. 265
Cooling
see Climate control
Cornering light function
Changing bulbs .............................. 118
Display message ............................ 239
Function/notes ............................. 114
Crash-responsive emergency
lighting ............................................... 116
Cruise control
Cruise control lever....................... 170
Deactivating ................................... 171
Display message ............................ 251
Driving system ............................... 169
Function/notes ............................. 169
Important safety notes .................. 169
Setting aspeed .............................. 170
Storing and maintaining current
speed .............................................170
Cup holder
Center console .............................. 278
Important safety notes .................. 278
Rearcompartment......................... 278
Customer Assistance Center (CAC) ... 27
Customer Relations Department ....... 27
D
Dashboard
see Instrument cluster
Dashboard lighting
see Instrument cluster lighting
Data
see Technical data
Daytime running lamps
Display message ............................ 242
Switching on/off (on-board
computer) ...................................... 227
Switching on/off (switch) .............. 111
Dealerships
see Qualified specialist workshop
Declarations of conformity ................. 26
Index
8
DEF
Adding........................................... 158
Display message ............................ 246
Filling capacity ............................... 369
Important safety notes .................. 369
Delayedswitch-off
Exteriorlighting (on-board
computer)...................................... 227
Interior lighting .............................. 228
Diagnostics connection ...................... 26
Diesel ..................................................368
Digital speedometer ......................... 220
DIRECTSELECT lever
see Automatic transmission
Display (cleaning instructions) ........ 308
Display messages
ASSYST PLUS ................................ 298
Calling up (on-board computer) ..... 231
Driving systems ............................. 247
Engine ............................................ 243
General notes ................................ 231
Hiding (on-board computer) ........... 231
KEYLESS-GO .................................. 256
Lights .............................................239
Safety systems .............................. 232
SmartKey ....................................... 256
Tires ............................................... 252
Vehicle ...........................................254
Distance display (on-board
computer) .......................................... 224
Distance recorder ............................. 219
see Odometer
see Trip odometer
Distance warning (warning lamp) .... 267
DISTRONIC PLUS
Activationconditions..................... 173
Deactivating ................................... 177
Display message ............................ 250
Displays in the multifunction
display........................................... 176
Driving tips .................................... 177
Function/notes ............................. 171
Important safety notes .................. 171
Setting the specified minimum
distance ......................................... 175
Warning lamp ................................. 267
Doors
Automatic locking (on-board
computer) ...................................... 228
Automatic locking (switch) ...............80
Central locking/unlocking
(SmartKey) .......................................74
Control panel ................................... 37
Display message ............................ 255
Emergency locking ........................... 81
Emergency unlocking ....................... 81
Important safety notes .................... 79
Opening (from inside) ...................... 79
Drinking and driving ......................... 162
Drinks holder
see Cupholder
Drive program
Automatic ...................................... 152
Display ........................................... 149
Display (DIRECT SELECT lever) ...... 149
Driver's door
see Doors
Driving abroad
Mercedes-Benz Service ................. 299
Symmetrical low beam.................. 110
Driving in mountainous terrain
Approach/departure angle............ 168
Driving lamps
see Daytime running lamps
Driving off-road
see Off-road driving
Driving safety systems
ABS (Anti-lock Braking System) ....... 64
BAS (Brake Assist System) .............. 65
BAS PLUS (Brake Assist System
PLUS) ...............................................65
Electronicbrake force distribution ... 69
ESP®(Electronic Stability
Program) .................................... 66, 67
ETS/4ETS (Electronic Traction
System) ........................................... 66
Important safety information ........... 64
Overview .......................................... 64
PRE-SAFE®Brake .............................69
Driving systems
360°camera .................................. 193
Active Blind Spot Assist ................. 202
Active Driving Assistance package 202
Index
9
Active Lane Keeping Assist ............ 205
Active Parking Assist ..................... 184
ATTENTION ASSIST ........................ 197
Blind Spot Assist ............................ 198
Cruise control ................................ 169
Display message ............................ 247
DISTRONICPLUS ........................... 171
HOLD function ............................... 179
Lane Keeping Assist ...................... 200
Lane Tracking package .................. 198
PARKTRONIC................................. 180
Rearview camera .......................... 188
Driving tips
Automatic transmission ................. 151
Brakes ........................................... 164
Break-in period .............................. 140
DISTRONICPLUS ........................... 177
Downhill gradient ........................... 164
Drinking and driving ....................... 162
Driving abroad ............................... 110
Driving in winter .............................166
Driving on flooded roads................ 166
Driving on sand .............................. 168
Driving on wet roads...................... 166
Driving over obstacles ................... 168
Exhaust check ............................... 162
Fuel ................................................ 162
General .......................................... 162
Hydroplaning ................................. 166
Icy road surfaces ........................... 166
Limited braking efficiency on
salted roads................................... 164
Off-road driving .............................. 167
Snow chains .................................. 331
Symmetrical low beam.................. 110
Tire ruts ......................................... 168
Towing atrailer .............................. 208
Traveling uphill ............................... 168
Wet road surface ........................... 164
DVD audio (on-board computer) ...... 222
DVD video (on-board computer) ...... 223
E
EASY-ENTRY feature
Activating/deactivating ................. 229
Function/notes ............................. 102
EASY-EXIT feature
Crash-responsive ........................... 103
Function/notes ............................. 102
Switching on/off ........................... 229
EBD (electronic brake force
distribution)
Display message ............................ 233
Function/notes ................................ 69
ECO display
Function/notes ............................. 163
On-board computer ....................... 220
ECO start/stop function
Automatic engine start .................. 145
Automatic engine switch-off .......... 145
Deactivating/activating ................. 146
General information ....................... 144
Important safety notes .................. 144
Electronic Stability Program
see ESP®(Electronic Stability Program)
Emergency release
Driver's door .................................... 81
Vehicle ............................................. 81
Emergency spare wheel
General notes ................................ 360
Important safety notes .................. 359
Storage location ............................ 360
Stowing .......................................... 361
Technical data ............................... 362
Emergency Tensioning Devices
Function ...........................................58
Safety guidelines............................. 41
Emergency unlocking
Tailgate ............................................ 85
Emissions control
Service and warranty information .... 23
Engine
Check Engine warning lamp ........... 264
Display message ............................ 243
ECO start/stop function ................ 144
Engine number ............................... 365
Irregularrunning ............................ 147
Jump-starting ................................. 318
Starting problems .......................... 147
10
Index
Starting the engine with the
SmartKey ....................................... 143
Starting with KEYLESS-GO ............. 143
Switching off .................................. 160
Tow-starting (vehicle) ..................... 323
Engine, jump starting
see Jump starting (engine)
Engine electronics
Problem (malfunction) ................... 147
Engine oil
Adding ........................................... 301
Additives ........................................ 370
Checking the oil level ..................... 300
Checking the oil level using the
dipstick .......................................... 301
Display message ............................ 245
Filling capacity ............................... 370
Notes about oil grades ................... 369
Notes on oil level/consumption .... 300
Viscosity ........................................ 370
ESP®(Electronic Stability
Program)
Deactivating/activating ................... 67
Deactivating/activating (AMG
vehicles) .......................................... 68
Display message ............................ 232
ETS/4ETS ........................................ 66
Function/notes ......................... 66, 67
Important safety information ........... 66
Trailer stabilization ........................... 69
Warning lamp ................................. 261
ETS/4ETS (Electronic Traction
System) ................................................ 66
Exhaustcheck ................................... 162
Exhausttail pipe (cleaning
instructions) ...................................... 307
Exterior lighting
Setting options .............................. 110
see Lights
Exterior mirrors
Adjusting ....................................... 103
Dipping (automatic) ....................... 105
Folding in/out(automatically) ....... 104
Folding in/out(electrically) ........... 104
Folding in whenlocking (on-board
computer) ...................................... 230
Out of position (troubleshooting) ... 105
Setting ........................................... 104
Storing settings (memory function) 106
Storing the parking position .......... 105
F
Fillercap
see Fuel filler flap
First-aid kit ......................................... 312
Flat tire
MOExtended run-flatsystem ......... 313
Preparing the vehicle ..................... 312
see Emergency spare wheel
Floormats ........................................... 295
Fog lamps
Switching on/off ........................... 111
Folding the rear bench seat
forwards/back .................................. 272
Fording
On flooded roads........................... 166
Front fog lamps
Display message ............................ 241
Switching on/off ........................... 111
Fuel
Additives ........................................ 367
Consumption statistics .................. 219
Displaying the current
consumption .................................. 220
Displaying the range ...................... 220
Driving tips .................................... 162
Fuel gauge ....................................... 31
Grade (gasoline) ............................ 367
Important safety notes .................. 366
Premium-grade unleaded gasoline .367
Problem (malfunction) ................... 157
Quality (diesel)............................... 368
Refueling ........................................ 154
Tank content/reserve fuel ............. 366
Fuel filler flap
Opening/closing ............................ 155
Fuel filter(display message) ............ 246
Fuel level
Calling up the range (on-board
computer) ...................................... 220
Fuel tank
Capacity ........................................ 366
Problem (malfunction) ................... 157
see Fuel tank
Index
11
Fuse allocation chart (vehicle tool
kit) ...................................................... 312
Fuses
Allocation chart ............................. 323
Before changing ............................. 323
Dashboard fuse box ....................... 323
Fuse box in the cargo
compartment ................................. 324
Fuse box in the engine
compartment ................................. 324
Important safety notes .................. 323
see Fuses
G
Garage door opener
Clearing the memory ..................... 294
Important safety notes .................. 291
Opening/closing the garage door .. 293
Programming (button in the rear-
view mirror) ................................... 291
Gear or selector lever (cleaning
guidelines) ......................................... 308
Genuine parts ...................................... 22
Glove box ........................................... 271
GTW (Gross Trailer Weight)
(definition) ......................................... 350
H
Handbrake
see Parking brake
Hazard warning lamps ...................... 113
Headlamps
Adding fluid to cleaning system ..... 303
Cleaning system (function) ............ 113
Cleaning system (notes) ................ 372
Fogging up ..................................... 115
see Automatic headlamp mode
Head restraints
Adjusting ......................................... 99
Adjusting (electrically)..................... 99
Adjusting (manually)........................ 99
Adjusting (rear) ................................ 99
Installing/removing (rear) .............. 100
see NECK-PRO head restraints/
NECK-PRO luxury head restraints
Heating
see Climate control
High-beam headlamps
Changing bulbs .............................. 118
Display message ............................ 241
Switching Adaptive Highbeam
Assist on/off ................................. 114
Switching on/off ........................... 113
Hill start assist .................................. 144
HOLD function
Deactivating ................................... 180
Display message ............................ 247
Function/notes ............................. 179
Hood
Closing ...........................................300
Display message ............................ 255
Important safety notes .................. 299
Opening ......................................... 300
Hydroplaning ..................................... 166
I
Ignition lock
see Key positions
Immobilizer .......................................... 71
Indicator lamps
see Warning and indicator lamps
Instrument cluster
Overview .......................................... 31
Settings ......................................... 226
Warning and indicator lamps ........... 32
Instrument cluster lighting .............. 227
Interior lighting ................................. 115
Automatic control .......................... 116
Delayed switch-off (on-board
computer) ...................................... 228
Emergency lighting ........................ 116
Manual control ............................... 116
Overview ........................................ 115
Reading lamp ................................. 115
Setting the brightness of the
display/switch (on-board
computer) ...................................... 227
12
Index
J
Jack
Storage location ............................ 312
Using ............................................. 354
Jump starting (engine) ...................... 318
K
KEYLESS-GO
Convenience closing feature ............ 88
Display message ............................ 256
Locking ............................................ 75
Start/Stop button .......................... 141
Starting the engine ........................ 143
Unlocking ......................................... 75
Keypositions
KEYLESS-GO .................................. 141
SmartKey ....................................... 141
Kickdown
Driving tips .................................... 151
Knee bag .............................................. 44
L
Lamps
see Warning and indicator lamps
Lane Keeping Assist
Activating/deactivating ................. 225
Display message ............................ 248
Function/information.................... 200
Lane Tracking package ..................... 198
LATCH-type (ISOFIX) child seat
anchors ................................................ 61
License plate lamp (display
message) ............................................ 241
Light function,active
Display message ............................ 242
Lighting
Lightswitch................................... 110
Lights
Activating/deactivating the
interiorlighting delayed switch-off .228
Active light function ....................... 113
Automatic headlamp mode ............ 111
Cornering light function ................. 114
Display message ............................ 239
Driving abroad ............................... 110
Fog lamps ...................................... 111
Hazard warning lamps ................... 113
High beam flasher .......................... 113
High-beam headlamps ................... 113
Low-beam headlamps .................... 111
Parking lamps ................................ 112
Rearfog lamp ................................ 112
Setting the brightness of the
display/switch (on-board
computer) ...................................... 227
Standing lamps .............................. 112
Switching Adaptive Highbeam
Assist on/off ................................. 227
Switching the daytime running
lamps on/off (on-board computer) 227
Switching the daytime running
lamps on/off (switch) .................... 111
Switching the exteriorlighting
delayed switch-off on/off (on-
board computer)............................ 227
Switching the surround lighting
on/off (on-board computer) .......... 227
Turn signals ................................... 112
see Changing bulbs
see Interior lighting
see Lighting
Light sensor (display message) ....... 242
Loading guidelines ............................ 270
Locking
see Centrallocking
Locking (doors)
Automatic ........................................ 80
Emergency locking ........................... 81
From inside (central locking
button) ............................................. 80
Locking centrally
see Centrallocking
Locking verification signal (on-
board computer) ............................... 228
Low-beam headlamps
Changing bulbs .............................. 118
Display message ............................ 239
Setting for driving abroad
(symmetrical) ................................. 110
Switching on/off ........................... 111
Lumbar support
Adjusting ....................................... 100
Adjusting the 4-way lumbar
support .......................................... 101
Index
13
M
M+S tires ............................................ 330
Maintenance
see ASSYST PLUS
Malfunction message
see Display messages
Matte finish (cleaning instructions) 305
mbrace
Call priority .................................... 287
Display message ............................ 234
Downloading destinations
(COMAND) ..................................... 287
Downloading routes....................... 290
Emergency call .............................. 284
Geo fencing ................................... 290
Important safety notes .................. 283
Locating astolen vehicle............... 289
MB info call button ........................ 286
Remote vehicle locking .................. 288
Roadside Assistance button .......... 286
Search &Send ............................... 288
Self-test ......................................... 284
Speed alert .................................... 290
System .......................................... 284
Triggering the vehicle alarm ........... 291
Vehicle remote malfunction
diagnosis....................................... 289
Vehicle remote unlocking .............. 288
Mechanical key
Function/notes ................................ 76
Locking vehicle ................................ 81
Unlocking the driver's door .............. 81
Memory card (audio) ......................... 222
Memory function ............................... 106
Message memory (on-board
computer) .......................................... 231
Messages
see Display messages
Mirrors
see Exterior mirrors
see Rear-view mirror
see Vanity mirror (in the sun visor)
Mobile phone
Menu (on-board computer) ............ 223
Modifying the programming
(SmartKey) ........................................... 75
MOExtended run-flat system ........... 313
Mounting wheels
Lowering the vehicle ...................... 356
Mounting anew wheel ................... 355
Preparing the vehicle ..................... 353
Raising the vehicle ......................... 354
Removing awheel .......................... 355
Securing the vehicle against
rolling away ................................... 353
MP3
Operation ....................................... 222
see separate operating instructions
Multifunction display
Function/notes ............................. 218
Permanent display......................... 227
Multifunction steering wheel
Operating the on-board computer .217
Overview .......................................... 33
N
Navigation
Menu (on-board computer) ............ 221
see separate operating instructions
NECK-PRO head restraints
Operation .........................................52
Resetting after being triggered ........ 53
NECK-PRO luxury head restraints
Operation .........................................52
Resetting after being triggered ........ 53
Notes on breaking-in anew vehicle 140
O
Occupant Classification System
(OCS)
Faults............................................... 51
Operation .........................................47
System self-test ............................... 50
Occupant safety
Childreninthe vehicle ..................... 58
System overview .............................. 40
OCS
Faults ............................................... 51
Operation .........................................47
System self-test ............................... 50
Odometer ........................................... 219
14
Index
Off-road driving
Checklist after driving off-road ...... 167
Checklist before driving off-road .... 167
General information ....................... 167
Important safety notes .................. 167
Traveling uphill ............................... 168
Oil
see Engine oil
On-board computer
Assistance menu ........................... 224
Audiomenu ................................... 222
Convenience submenu .................. 229
Displaying a service message ........ 298
Display messages .......................... 231
Factory settings submenu ............. 230
Important safety notes .................. 216
Instrument cluster submenu .......... 226
Lighting submenu .......................... 227
Menu overview .............................. 219
Message memory .......................... 231
Navigation menu ............................ 221
Operation ....................................... 217
Service menu ................................. 226
Settings menu ............................... 226
Standard display............................ 219
Telephone menu ............................ 223
Trip menu ...................................... 219
Vehicle submenu ........................... 228
Video DVD operation..................... 223
Opening and closing the side trim
panels ................................................. 119
Operating system
see On-board computer
Outside temperature display ........... 217
Overhead control panel ...................... 36
Override feature
Rearside windows ........................... 63
P
Paintcode number ............................ 364
Paintwork (cleaning instructions) ... 305
Panic alarm .......................................... 40
Panorama roof with power tilt/
sliding panel
Opening/closing .............................. 91
Opening/closing the roller
sunblind ........................................... 92
Problem (malfunction) ..................... 92
Resetting ......................................... 92
Panorama sliding sunroof
Important safety notes .................... 89
Parking ............................................... 160
Important safety notes .................. 160
Parking brake ................................ 161
Position of exterior mirror, front-
passenger side ............................... 105
Rearview camera .......................... 188
see PARKTRONIC
Parking aid
Active Parking Assist ..................... 184
see Exterior mirrors
see PARKTRONIC
Parking brake
Display message ............................ 233
Notes/function .............................. 161
Parking lamps
Changing bulbs .............................. 118
Switching on/off ........................... 112
PARKTRONIC
Deactivating/activating ................. 182
Driving system ............................... 180
Function/notes ............................. 180
Important safety notes .................. 180
Problem (malfunction) ................... 184
Range of the sensors ..................... 181
Trailer towing ................................. 183
Warning display............................. 182
PASSENGERAIR BAG OFF
Problems (malfunction) .................. 238
PASSENGER AIR BAG OFF indicator
lamp ...................................................... 47
Plastic trim (cleaning instructions) .308
Power washers .................................. 304
Power windows
see Side windows
PRE-SAFE®(anticipatory occupant
protection)
Display message ............................ 234
Operation .........................................52
PRE-SAFE®Brake
Activating/deactivating ................. 225
Display message ............................ 235
Function/notes ................................ 69
Warning lamp ................................. 267
Index
15
Program selector button .................. 151
Protection of the environment
General notes .................................. 22
Pulling away
Automatic transmission ................. 143
Q
Qualifiedspecialistworkshop ........... 27
R
Radar sensor system
Activating/deactivating ................. 229
Display message ............................ 247
Radio
Selecting astation ......................... 222
see separate operating instructions
Reading lamp ..................................... 115
Rear compartment
Setting the airflow ......................... 134
Setting the airvents...................... 138
Rear fog lamp
Display message ............................ 241
Switching on/off ........................... 112
Rear view camera
Cleaning instructions ..................... 307
Function/notes ............................. 188
Switching on/off ........................... 189
Rear-view mirror
Anti-glare (manual)........................ 103
Dipping (automatic) ....................... 105
Rear window defroster
Problem (malfunction) ................... 136
Switching on/off ........................... 135
Rear window wiper
Replacing the wiper blade .............. 122
Switching on/off ........................... 121
Refrigerant (air-conditioning
system)
Important safety notes .................. 372
Refueling
Fuel gauge ....................................... 31
Important safety notes .................. 154
Refueling process.......................... 155
see Fuel
Remote control
Garage door opener ....................... 291
Programming (garage door opener) 291
Reporting safety defects .................... 27
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 245
Warning lamp ................................. 264
see Fuel
Residual heat (climate control) ........ 136
Restraint system
see SRS (Supplemental Restraint
System)
Reversing feature
Panorama sliding sunroof................ 90
Roller sunblinds ............................... 91
Side windows ................................... 86
Roadside Assistance (breakdown) .... 24
Roller blind
see Roller sunblind
Roller sunblind
Opening/closing .............................. 92
Panorama roof with power tilt/
sliding panel ..................................... 91
Roof carrier ........................................ 277
Roof lining and carpets (cleaning
guidelines) ......................................... 310
Roof load (maximum) ........................ 373
Route (navigation)
see Route guidance (navigation)
Route guidance (navigation) ............ 221
S
Safety
Childreninthe vehicle ..................... 58
Child restraint systems .................... 58
Occupant Classification System
(OCS) ............................................... 47
Overview of occupant safety
systems ........................................... 40
Safety system
see Driving safety systems
Seat belts
Adjusting the driver's and front-
passenger seatbelt ......................... 56
Adjusting the height ......................... 56
16
Index
Beltforce limiters ............................ 58
center rear-compartment seat......... 57
Cleaning ......................................... 309
Correct usage .................................. 55
Emergency Tensioning Devices ........58
Fastening ......................................... 56
Important safety guidelines ............. 54
Releasing ......................................... 57
Safety guidelines ............................. 41
Switching belt adjustment on/off
(on-board computer) ...................... 229
Warning lamp ................................. 257
Warning lamp (function) ................... 57
see Seat belts
Seats
Adjusting (electrically)..................... 98
Adjusting lumbarsupport.............. 100
Adjusting the 4-way lumbar
support .......................................... 101
Adjusting the head restraint ............ 99
Cleaning the cover ......................... 309
Correct driver's seat position ........... 96
Folding the backrest(rear
compartment) forwards/back ....... 272
Folding the rear bench seat
forwards/back ............................... 272
Important safety notes .................... 97
Seat heating problem .................... 101
Storing settings (memory function) 106
Switching seatheating on/off ....... 101
Sensors (cleaning instructions) ....... 307
Service menu (on-board computer) .226
Service products
Brake fluid ..................................... 370
Coolant (engine) ............................ 371
DEF special additives..................... 369
Engine oil ....................................... 369
Fuel ................................................ 365
Important safety notes .................. 365
Refrigerant (air-conditioning
system) .......................................... 372
Washer fluid ...................................372
Settings
Factory (on-board computer) ......... 230
On-board computer ....................... 226
Setting the air distribution ............... 133
Setting the airflow ............................ 134
Side impact air bag ............................. 45
Side marker lamp (display
message) ............................................ 241
Side windows
Cleaning ......................................... 306
Convenience closing feature ............ 88
Convenience opening feature .......... 87
Important safety information ........... 86
Opening/closing .............................. 87
Problem (malfunction) ..................... 89
Resetting ......................................... 89
Sliding sunroof
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery ....................... 77
Changing the programming ............. 75
Checking the battery ....................... 77
Convenience closing feature ............ 88
Convenience opening feature .......... 87
Display message ............................ 256
Door central locking/unlocking ....... 74
Important safety notes .................... 74
Loss ................................................. 78
Mechanical key ................................ 76
Positions (ignition lock) ................. 141
Problem (malfunction) ..................... 78
Starting the engine ........................ 143
Snow chains ...................................... 331
Sockets
Center console .............................. 280
General notes ................................ 280
Luggage compartment ................... 281
Rearcompartment......................... 281
Spare wheel
Storage location ............................ 360
Stowing .......................................... 361
Specialist workshop ............................ 27
Special seat beltretractor .................. 61
Speed,controlling
see Cruise control
Speedometer
Digital ............................................ 220
In the Instrument cluster ................. 31
Segments ...................................... 217
Selecting the unit of measurement 226
see Instrument cluster
Index
17
SPORT handling mode
Activating/deactivating (AMG
vehicles) .......................................... 68
SRS
see SRS (Supplemental Restraint
System)
SRS (Supplemental Restraint
System)
Display message ............................ 235
Introduction ..................................... 41
Warning lamp ................................. 263
Warning lamp (function) ................... 41
Standing lamps
Changing bulbs .............................. 118
Display message ............................ 241
Switching on/off ........................... 112
Start/stop function
see ECO start/stop function
Starting (engine) ................................ 142
Steering (display message) .............. 255
Steering wheel
Adjusting (electrically)................... 102
Adjusting (manually)...................... 102
Button overview ............................... 33
Buttons (on-board computer) ......... 217
Cleaning ......................................... 308
Important safety notes .................. 102
Paddle shifters ............................... 152
Storing settings (memory function) 106
Steering wheel paddle shifters ........ 152
Stowage areas ................................... 271
Stowage compartments
Armrest (under) ............................. 271
Cupholders ................................... 278
Glove box .......................................271
Important safety information ......... 271
Rear............................................... 272
Stowage net ................................... 272
Stowage net ....................................... 272
Summer opening
see Convenience opening feature
Summer tires ..................................... 330
Sun visor ............................................ 278
Surround lighting (on-board
computer) .......................................... 227
SUV
(Sport Utility Vehicle) ....................... 25
Switching air-recirculation mode
on/off ................................................. 136
Switching off the alarm (ATA) ............ 71
T
Tachometer ........................................ 216
Tailgate
Display message ............................ 254
Emergency unlocking ....................... 85
Important safety notes .................... 82
Limiting the opening angle ............... 85
Opening/closing (automatically
from inside) ...................................... 84
Opening/closing (automatically
from outside) ................................... 83
Opening/closing (from outside) ....... 82
Opening dimensions ...................... 373
Tail lamps
Display message ............................ 240
Tank content
Fuel gauge ....................................... 31
Technical data
Capacities ...................................... 365
Emergency spare wheel ................. 362
Information .................................... 364
Tires/wheels ................................. 357
Trailer loads ................................... 374
Vehicle data ................................... 373
TELEAID
Call priority .................................... 287
Downloading destinations
(COMAND) ..................................... 287
Downloading routes....................... 290
Emergency call .............................. 284
Geo fencing ................................... 290
Important safety notes .................. 283
Locating astolen vehicle............... 289
MB info call button ........................ 286
Remote vehicle locking .................. 288
Roadside Assistance button .......... 286
Search &Send ............................... 288
Self-test ......................................... 284
Speed alert .................................... 290
System .......................................... 284
Triggering the vehicle alarm ........... 291
18
Index
Vehicle remote malfunction
diagnosis ....................................... 289
Vehicle remote unlocking .............. 288
Telephone
Accepting acall ............................. 223
Display message ............................ 255
Menu (on-board computer) ............ 223
Number from the phone book ........224
Redialing ........................................ 224
Rejecting/ending acall ................. 223
Temperature
Coolant .......................................... 216
Outside temperature ......................217
Setting (climate control) ................ 133
Theft deterrent systems
ATA (Anti-Theft Alarm system) ......... 71
Immobilizer...................................... 71
Time
see separate operating instructions
Tire pressure
Calling up (on-board computer) ..... 336
Checking manually ........................ 335
Display message ............................ 252
Maximum ....................................... 334
Notes ............................................. 333
Pressure loss warning .................... 335
Recommended ............................... 331
see Tire pressure
Tire pressure loss warning
system
Important safety notes .................. 335
Restarting ...................................... 336
Tire pressure monitoring system
Checking the tire pressure
electronically ................................. 338
Function/notes ............................. 336
Restarting ...................................... 338
Warning lamp ................................. 268
Warning message .......................... 338
Tires
Aspect ratio (definition) ................. 351
Average weight of the vehicle
occupants (definition) .................... 349
Bar (definition) ............................... 349
Changing awheel .......................... 352
Characteristics .............................. 349
Checking ........................................ 329
Definition of terms ......................... 349
Direction of rotation...................... 352
Display message ............................ 252
Distributionofthe vehicle
occupants (definition) .................... 352
DOT, Tire Identification Number
(TIN) ...............................................348
DOT (Department of
Transportation) (definition) ............ 349
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 350
GTW (Gross Trailer Weight)
(definition) ..................................... 350
GVW (Gross Vehicle Weight)
(definition) ..................................... 350
GVWR (Gross Vehicle Weight
Rating) (definition) ......................... 350
Important safety notes .................. 328
Increased vehicle weight due to
optional equipment (definition) ...... 349
Kilopascal (kPa) (definition) ........... 350
Labeling (overview)........................ 345
Load bearing index (definition) ...... 351
Load index ..................................... 348
Load index (definition) ................... 350
M+S tires ....................................... 330
Maximum loaded vehicle weight
(definition) ..................................... 350
Maximum load on a tire (definition) 351
Maximum permissible tire
pressure (definition) ....................... 350
Maximum tire load......................... 343
Maximum tire load (definition) ....... 350
MOExtended tires .......................... 313
Optional equipment weight
(definition) ..................................... 351
PSI (pounds per square inch)
(definition) ..................................... 351
Replacing ....................................... 352
Service life ..................................... 330
Sidewall (definition) ....................... 351
Speed rating (definition) ................ 350
Storing ........................................... 352
Structure and characteristics
(definition) ..................................... 349
Summer tires ................................. 330
Temperature .................................. 345
TIN (Tire Identification Number)
(definition) ..................................... 351
Index
19
Tire bead (definition)...................... 351
Tire pressure (definition) ................ 351
Tire pressures (recommended)...... 349
Tire size (data) ............................... 357
Tire size designation, load-bearing
capacity, speed rating .................... 346
Tire tread ....................................... 329
Tire tread (definition) ..................... 351
Total load limit (definition) ............. 352
Traction ......................................... 344
Traction (definition) ....................... 351
Treadwear ..................................... 344
TWR (permissible trailer drawbar
noseweight) (definition) ................. 351
Uniform Tire Quality Grading
Standards...................................... 344
Uniform Tire Quality Grading
Standards(definition) .................... 349
Unladen weight (definition) ............ 350
Wearindicator(definition) ............. 352
Wheelrim (definition).................... 349
see Flat tire
Top Tether ............................................ 62
Towing
Important safety guidelines ........... 320
Installing the towing eye ................ 321
Removing the towing eye............... 321
With the rear axle raised ................ 322
Towing atrailer
ActiveParking Assist ..................... 188
Cleaning the trailer tow hitch ......... 308
Coupling up atrailer ...................... 210
Decoupling atrailer ....................... 212
Driving tips .................................... 208
Important safety notes .................. 208
Installing the ball coupling ............. 210
Lights displaymessage .................. 239
Mounting dimensions .................... 374
Power supply ................................. 213
Removing the ball coupling ............ 213
Shift range ..................................... 151
Storing the ball coupling ................ 213
Trailer loads ................................... 374
Towing away
With both axles on the ground ....... 322
Tow-starting
Emergency engine starting ............ 323
Important safety notes .................. 320
Trailer coupling
see Towing atrailer
Trailer loads and drawbar
noseweights ...................................... 212
Trailer towing
Active Blind Spot Assist ................. 205
Active Lane Keeping Assist .... 202, 208
Blind Spot Assist ............................ 200
PARKTRONIC................................. 183
Permissible trailer loads and
drawbarnoseweights ..................... 212
Transfer case ..................................... 154
Transmission
see Automatic transmission
Transmission position display ......... 149
Transmission position display
(DIRECT SELECTlever) ...................... 149
Transporting the vehicle .................. 322
Traveling uphill
Brow of hill ..................................... 169
Driving downhill ............................. 169
Maximum gradient-climbing
capability ....................................... 169
Trim pieces (cleaning instructions) .309
Trip computer (on-board computer) 219
Trip odometer
Calling up ....................................... 219
Resetting (on-board computer) ...... 220
see Trip odometer
Turn signals
Changing bulbs (front) ................... 119
Display message ............................ 240
Switching on/off ........................... 112
see Turn signals
TWR (Tongue Weight Rating)
(definition) ......................................... 351
Type identification plate
see Vehicle identification plate
U
Unlocking
Emergency unlocking ....................... 81
From inside the vehicle (central
unlocking button) ............................. 80
20
Index
V
Vanity mirror (in the sun visor) ........ 279
Vehicle
Data acquisition ............................... 28
Display message ............................ 254
Emergency locking ........................... 81
Emergency unlocking ....................... 81
Equipment ....................................... 23
Individualsettings .......................... 226
Limited Warranty ............................. 28
Loading .......................................... 339
Locking (in an emergency) ............... 81
Locking (SmartKey) .......................... 74
Lowering ........................................ 356
Maintenance .................................... 24
Parking for a long period ................ 161
Pulling away ................................... 143
Raising ........................................... 354
Reporting problems ......................... 27
Securing from rolling away ............ 353
Towing away .................................. 320
Transporting .................................. 322
Unlocking (in an emergency) ........... 81
Unlocking (SmartKey) ...................... 74
Vehicle data ................................... 373
Vehicle data ....................................... 373
Vehicle dimensions ........................... 373
Vehicle emergency locking ................ 81
Vehicle identification number
see VIN
Vehicle identification plate .............. 364
Vehicle tool kit .................................. 312
Video (DVD) ........................................ 223
VIN ...................................................... 364
W
Warning and indicator lamps
ABS ................................................ 259
Brakes ........................................... 259
Check Engine ................................. 264
Coolant .......................................... 265
Distance warning ........................... 267
DISTRONICPLUS ........................... 267
ESP®.............................................. 261
ESP®OFF ....................................... 262
Fuel tank ........................................ 264
Overview .......................................... 32
PASSENGER AIR BAG OFF
indicator lamp .................................. 47
Reserve fuel ................................... 264
Seat belt........................................ 257
SRS ................................................ 263
Tire pressure monitor .................... 268
Warranty ............................................ 364
Washer fluid
Display message ............................ 255
Wheel bolttightening torque ........... 356
Wheel chock ...................................... 353
Wheels
Changing awheel .......................... 352
Checking ........................................ 329
Cleaning ......................................... 305
Cleaning (warning) ......................... 353
Emergency spare wheel ................. 359
Important safety notes .................. 328
Interchanging/changing ................ 352
Mounting anew wheel ................... 355
Mounting awheel .......................... 353
Removing awheel .......................... 355
Storing ........................................... 352
Tightening torque ........................... 356
Wheelsize/tiresize ....................... 357
Window curtain air bag
Display message ............................ 236
Operation .........................................46
Windows
see Side windows
Windshield
Defrosting ...................................... 134
see Windshield
Windshieldwasher fluid
see Windshield washer system
Windshieldwasher system .............. 303
Notes ............................................. 372
Windshieldwipers
Problem (malfunction) ................... 124
Rearwindow wiper ........................ 121
Replacing the wiper blades ............ 121
Switching on/off ........................... 120
Winterdriving
Important safety notes.................. 330
Slippery road surfaces ................... 166
Snow chains .................................. 331
Winter tires
M+S tires ....................................... 330
Wiper blades
Cleaning ......................................... 306
Important safety notes .................. 121
Replacing (rearwindow) ................ 122
Replacing (windshield)................... 122
Wooden trim (cleaning instructions) 309
Workshops
see Qualified specialist workshop
Index
21
Introduction
22
Protection of the environment
General notes
Environmental note
H
Daimler's declared policy is one of
comprehensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an
environmentally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wearare affected
by these factors:
R
operating conditions of your vehicle
R
your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R
avoid short trips as these increase fuel
consumption.
R
always make sure that the tire pressures
are correct.
R
do not carry any unnecessary weight.
R
remove roof racks once you no longer need
them.
R
a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R
always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R
do not depress the accelerator pedal when
starting the engine.
R
do not warm up the engine when the vehicle
is stationary.
R
drive carefully and maintain a safe distance
from the vehicle in front.
R
avoid frequent, sudden acceleration and
braking.
R
change gear in good time and use each gear
only up to Ô of its maximum engine speed.
R
switch off the engine in stationary traffic.
R
keep an eye on the vehicle's fuel
consumption.
Environmental concerns and
recommendations
Wherever the operating instructions require
you to dispose of materials, first try to
regenerate or re-use them. Observe the
relevant environmental rules and regulations
when disposing of materials. In this way you
will help to protect the environment.
Genuine Mercedes-Benz parts
Environmental note
H
Daimler AGalso supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
!
Air bags and Emergency Tensioning
Devices, as well as control units and
sensors for theserestraint systems, maybe
installed in the following areas of your
vehicle:
R
doors
R
door pillars
R
door sills
R
seats
R
cockpit
R
instrument cluster
R
center console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint
systems.
Introduction
23
Have aftermarketaccessories installed at
a qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels
as well as accessories relevant to safety
which have not beenapproved by Mercedes.
This could lead to malfunctions in safetyrelevant systems, e.g. the brake system.Use
only genuine Mercedes-Benz parts or parts of
equal quality. Only use tires, wheels and
accessories that have been specifically
approved for your vehicle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been
specifically developed, manufactured or
selected for and adapted to Mercedes-Benz
vehicles. Only genuine Mercedes-Benz parts
should therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers
maintain a supply of genuine Mercedes-Benz
parts for necessary service and repair work.
In addition, strategically located parts
delivery centers provide quick and reliable
parts service.
Always specify the vehicle identification
number (VIN) (Y page 364) and the engine
number (Y page 365) when ordering genuine
Mercedes-Benz parts.
Operator's Manual
General notes
Before you first drive off, read this Operator's
Manual carefully and familiarize yourselfwith
your vehicle.
For your own safety and a longer vehicle life,
follow the instructions and warning notices in
this manual. Disregarding themmay lead to
damage to the vehicle or personal injury.
Vehicle damage resulting from the disregard
of the instructions is not covered by the
Mercedes-BenzLimited Warranty.
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipmentof
your vehicle available at thetime of going to
print. Country-specific differences are
possible.Please note that your vehicle may
not be equipped with all features described.
This also applies to safety-related systems
and functions.The equipment in your vehicle
may therefore differ from some of the
descriptions or illustrations.
The original purchase agreement lists all
systems installed in your vehicle.
Contact an authorized Mercedes-BenzCenter
if you have any questions about equipment or
operation.
The Operator's Manual and Maintenance
Booklet are important documents and should
be kept in the vehicle.
Service and vehicle operation
Service and literature
Your vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet. Your
authorized Mercedes-BenzCenter will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the termsofthe following
warranties:
R
New Vehicle Limited Warranty
R
Emission Systems Warranty
R
Emission Performance Warranty
R
California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control Systems Warranty
R
State warranty enforcement laws (lemon
laws)
Z
Introduction
24
Information for customers in
California
Under California law you may be entitled to a
replacementofyour vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18,000 miles
(approximately 29,000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:
(1) the same substantial defect or
malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair,
(2) the same substantial defect or
malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified us in writing of the need for its
repair, or
(3) the vehicle is out of service by reason of
repair of the same ordifferent substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty
Booklet with you when you bring the vehicle
to an authorized Mercedes-Benz Center. The
service advisor will record every service for
you in the Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of
a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance
Program brochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet (Canada).You will find both
in your vehicle literature portfolio.
Change of address or change of
ownership
In the event of a change of address, please
send us the "Notification of Address Change"
in the Service and Guarantee booklet or
simply call the Mercedes-Benz Customer
Assistance Center (USA) at the hotline
number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in
contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
Introduction
25
If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in
the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada) at
1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you planto operate your vehicle in foreign
countries, please be aware that:
R
service facilities or replacement parts may
not be readily available.
R
unleaded fuel for vehicles with a catalytic
converter may not be available.Leaded fuel
may cause damage to the catalytic
converter.
R
the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Sports Utility Vehicle
WARNING
G
Due to the high center of gravity, the vehicle
may start to skid and roll over in the event of
an abrupt steering maneuver and/or when
the vehicle's speed is not adapted to the road
conditions. There is a risk of an accident.
Always adapt your speed and driving style to
the vehicle's driving characteristics andto the
prevailing road and weather conditions.
Utility vehicles have a significantly higher
rollover rate than other types of vehicles.
Failure to operate this vehicle safely may
result in an accident, rollover of the vehicle,
and severe or fatal injury.
In a rollover crash, an unbelted person is
significantly more likely to die than a person
wearing a seat belt.
You and all vehicle occupantsshould always
wear your seat belts.
Operating safety
Important safety notes
WARNING
G
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/
maintenance work as well as any required
repairs carried out at a qualified specialist
workshop.
WARNING
G
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations,or not at all. This could affect,
for example, the power steering and thebrake
boosting effect.You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
WARNING
G
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other
Z
Introduction
26
networked components. In particular,
systems relevant to safety could also be
affected. As a result, these may no longer
functionas intended and/or jeopardize the
operating safety of the vehicle. There is an
increased risk of an accident and injury.
Never tamper with the wiring as well as
electronic components or their software. You
should have all work to electrical and
electronic equipment carriedout at aqualified
specialist workshop.
There is a risk of damage to the vehicle if:
R
the vehicle becomes stuck, e.g. on a high
curb or an unpaved road
R
you drive too fast over an obstacle, e.g. a
curb or a hole in the road
R
a heavy object strikes the undercarriage or
parts of the chassis.
In situations like this, the body, the
undercarriage, chassis parts, wheels or tires
could be damaged without the damage being
visible. Components damaged in this way can
unexpectedly fail or, in the case of an
accident, no longer withstand the strain they
are designed to.
If the underbody paneling is damaged,
combustible materials such as leaves, grass
or twigs can gather between the underbody
and the underbody paneling. If these
materials come in contact with hot parts of
the exhaust system for an extended period,
they can catch fire.
Have the vehicle checked and repaired
immediately at a qualified specialist
workshop. If on continuing your journey you
notice that drivingsafety is impaired, pull over
and stop the vehicle immediately, paying
attention to road and traffic conditions. In
such cases, visit a qualified specialist
workshop.
Declarations of conformity
Vehicle components which receive
and/or transmit radio waves
USA: "The wireless devices of this vehicle
comply with Part 15 of the FCC Rules.
Operation is subject to the following two
conditions: 1) These devices may not cause
harmful interference, and 2) These devices
must accept any interference received,
including interference that may cause
undesired operation. Changes or
modifications not expressly approved by the
party responsible for compliance could void
the user’s authority to operate the
equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions: (1) These devices
may not cause interference, and (2) These
devices must accept any interference,
including interference that may cause
undesired operation of the device."
Diagnostics connection
The diagnostics connection is only intended
for the connection of diagnostic equipment at
a qualified specialist workshop.
WARNING
G
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operation of the vehicle systems. As a result,
the operating safety of the vehicle could be
affected. There is a risk of an accident.
Do not connect any equipment to a
diagnostics connection in the vehicle.
WARNING
G
Objects in thedriver's footwell canrestrict the
pedal travel or obstruct adepressed pedal.
The operating and road safety of the vehicle
is jeopardized. There is a risk of an accident.
Introduction
27
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats.
!
If the engine is switched off and
equipment on the diagnostics connection
is used, the starter battery may discharge.
Connecting equipment to the diagnostics
connection can lead to emissions monitoring
information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test
during the main inspection.
Qualified specialist workshop
An authorized Mercedes-BenzCenter is a
qualified specialist workshop. It has the
necessary specialist knowledge, tools and
qualifications to correctly carry out the work
required on your vehicle. This is especiallythe
case for work relevant to safety.
Observe the notes in the Maintenance
Booklet.
Always have the following work carried out at
an authorized Mercedes-BenzCenter:
R
work relevant to safety
R
service and maintenance work
R
repair work
R
alterations, installation work and
modifications
R
work on electronic components
Problems with your vehicle
If you should experience aproblemwith your
vehicle, particularly one that you believe may
affectits safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
againwith a Mercedes-BenzCenter or
contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-BenzCanada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is published as required of
manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575pursuantto the
"National Traffic and Motor Vehicle Safety Act
of 1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA)in addition to
notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds thata
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153); go
to http://www.safercar.gov ; or write to:
Administrator, NHTSA, 400 Seventh Street,
SW., Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Z
Introduction
28
Limited Warranty
!
Follow the instructions in this manual
about the proper operationofyour vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions is not covered either by the
Mercedes-Benz Limited Warranty or by the
New or Used-Vehicle Warranty.
Data stored in the vehicle
Information about electronic data
acquisition in the vehicle
(Including notice pursuant to California Code
§ 9951)
Your vehicle records electronic data. If your
vehicle is equipped with mbrace (Canada:
TELE AID), data is transmitted in the event of
an accident.
This information helps, for example, to test
vehicle systems after an accident and to
continually improve vehicle safety.
Daimler AG can access this data and submit
it:
R
for safety research or vehicle diagnosis
purposes
R
with the consentofthe vehicle owner
R
on the instruction of prosecuting
authorities
R
for use in arbitration of disputes that
involve Daimler AG, its affiliates or its sales
and service organizations
R
as otherwise required or permitted by law.
Please check your mbrace (Canada:TELE
AID) purchase agreement to find out more
aboutdata that can be recorded and
transmitted by this system.
Information on copyright
General information
Information on license for free and opensource software used in your vehicle and its
electronic components is available on the
following website:
http://www.mercedes-benz.com/
opensource