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85-03-00923 ML47
Conditions
Warranty protects against defect in manufacture or Mendota factory assembled components only, unless herein spec-
ified otherwise.
It remains the full responsibility of the owner to operate this appliance within the guidelines provided in the Installation
and Operating Instructions Manual accompanying this appliance. Further, the owner shall bear full responsibility
to enforce clearances to combustibles requirements and cautioning others about hot glass surface and hot metal
surfaces.
Owner by operating this appliance accepts that this is a heat producing appliance which has glass and steel parts that
are hot enough to cause severe burns. Owner accepts that this appliance requires close monitoring of children
and vulnerable individuals who are in the vicinity of this appliance when it is in operation. Mendota does not assume or accept any liability claims for burns or other physical or material damages resulting from touching hot
glass surface and hot metal surfaces that are part of this appliance or other adjacent object such as hearth pads
and mantels that may heat up during operation of this appliance.
Any part(s) found to be defective during the warranty period as outlined above will be repaired or replaced at Men-
dota’s option through an accredited distributor, dealer or pre-approved and assigned agent provided that the defective part is returned to the distributor, dealer or agent for inspection if requested by Mendota. Alternatively,
Mendota may at its own discretion fully discharge all of its obligations under the warranty by refunding the verified
purchase price of the product to the original purchaser. The purchase price must be confirmed by the original Bill
of Sale.
The authorized selling dealer, or an alternative authorized Mendota dealer if pre-approved by Mendota, is responsible
for all in-field diagnosis and service work related to all warranty claims. Mendota is not responsible for results or
costs of workmanship of unauthorized Mendota dealers or agents in the negligence of their service work.
At all times Mendota reserves the right to inspect reported complaints on location in the field claimed to be defective
prior to processing or authorizing of any claim. Failure to allow this upon request will void the warranty.
All warranty claims must be submitted by the dealer servicing the claim, including a copy of the Bill of Sale (proof of
purchase by you). All claims must be complete and provide full details as requested by Mendota to receive consideration for evaluation. Incomplete claims may be rejected.
Unit must be installed according to all manufacturers’ instructions as per the manual by a Mendota authorized dealer,
an authorized dealer technician or an authorized service person only.
All Local and National required codes must be met.
The installer is responsible to ensure the unit is operating as designed at the time of installation.
The original purchaser is responsible for annual maintenance of the unit, as outlined in the owner’s manual. As out-
lined below, the warranty may be voided due to problems caused by lack of maintenance.
Repair/replacement parts purchased by the consumer from Mendota after the original coverage has expired on the
unit will carry a 90-day warranty, valid with a receipt only. Any item shown to be defective will be repaired or replaced at our discretion. No labor coverage is included with these parts
Exclusions
1. This Limited Lifetime Warranty does not extend to paint, rust or corrosion of any kind due to a lack of maintenance or improper venting, combustion air provision, corrosive chemicals (i.e. chlorine, salt, air, etc.), door or
glass gasketing.
2. Discoloration and some minor warping are normal, not a defect and therefore not covered under this warranty.
The installer must insure the unit is burning as per the rating tag at the time of installation. Over-firing (operation
above the listed BTU rating of this unit can cause serious damage and will nullify this warranty.
3. Mendota will not cover the cost of the removal or re-installation of hearths, facing, mantels or other components.
4. This warranty does not cover dealer travel costs for diagnostic or service work. All labor rates paid to authorized
dealers are subsidized, pre-determined rates. Dealers may charge homeowner for travel and additional time beyond their subsidy.