Memotec SDM-9220, SDM-9140, SDM-9230, SDM-9120 Installation Manual

®
NetPerformer
Hardware Installation Guide
SDM-9120/9220/9230/9140
COPYRIGHTS AND DISCLAIMERS
Published Date: October 29, 2019 Document #: 2571 This publication covers the following NetPerformer products:
SDM-9120 SDM-9220 SDM-9230 SDM-9140
Memotec Inc. reserves the right to make changes without notice in product or com ponen t desig n as war ranted by evolution in user needs or progress in engineering or manufacturing technology. Changes which affect the operation of the unit will be documented in the next revision of the manual.
We have made every effort to ensure the accuracy of the information presented in our documentation. However, Memotec assumes no responsibility for the accuracy of the information published. Product documentation is subject to change without notice. Changes, if any, will be incorporated in new editions of these documents. Memotec may make improvemen ts or chang es in the product s or progra ms described within the documents at any time without notice. Mention of products or services not manufactured or sold by Memotec is for informational purposes only and constitutes neither an endorsement nor a recommendation for such products or services.
Memotec Inc. is a wholly owned subsidiary of Comtech EF Data Corp., and its parent company Comtech Telecommunications Cor p (NASDAQ: CMTL).
NetPerformer, SDM-8400, and the SDM-9XXX series of products are either registered trademarks or trademarks of Memotec Inc.in Canada, the United States of America, and in other countries.
Any other trademarks are the property of their respective compa nies. Copyright © 2019 Memotec Inc. and Comtech EF Data Corp.
Memotec Inc.
7755 Henri Bourassa Blvd. West Montreal, Quebec Canada H4S 1P7 Tel.: (514) 738-4781 FAX: (514) 738-4436
www.memotec.com

Contents

1 Preface 1-1
1. 1 Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2
1. 2 Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3
1.2.1 SDM-9120. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
1.2.2 SDM-9220. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
1.2.3 SDM-9230. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
1.2.4 SDM-9140. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
1.2.5 Sales Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
1. 3 About this Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
1.3.1 Naming Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
1.3.2 Audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
1.3.3 Instructions to the Reader. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
1.3.4 NetPerformer Document Set. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
1.3.5 Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
1. 4 Changes to Console Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
1. 5 Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
1.5.1 Providing Product Numbers to Technical Support . . . . . . . . . . . . . 1-11
1.5.2 Checking the Contents of Your Product Package. . . . . . . . . . . . . . 1-11
1.5.3 Returning a NetPerformer Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
1. 6 Training and Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
1.6.1 Request for Comments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
2 Unpacking 2-1
2. 1 Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
2. 2 Selecting a Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
2. 3 Preparing the Site. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
2.3.1 What You Will Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
3 Hardware Installation 3-1
3. 1 Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
3. 2 Installing the DSP module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3
3.2.1 Opening the Chassis Casing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
3.2.2 Installing or Upgrading the DSP Module. . . . . . . . . . . . . . . . . . . . . . 3-5
3.2.3 Removing a DSP Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
3.2.4 Closing the Chassis Casing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
3. 3 Removing an Interface Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
3. 4 Hardware Strapping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
3.4.1 E1-75 Jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
3. 5 Installing an Interface Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
3. 6 Installing the Unit in a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
3.6.1 Installing the SDM-9120 or SDM-9140 in a Rack . . . . . . . . . . . . . . 3-21
3.6.2 Installing the SDM-9220/9230 in a Rack. . . . . . . . . . . . . . . . . . . . . 3-22
3. 7 E&M Wiring and Grounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24
3.7.1 E&M Grounding Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26
3. 8 Installing the Ferrites (EMI Filters) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27
3. 9 Powering the Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29
3.9.1 SDM-9XXX Series UAC Power Cords . . . . . . . . . . . . . . . . . . . . . . 3-29
3.9.2 System Status on Power-Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32
3. 10 Connecting the Console Terminal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34
3.10.1 Console Port Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-35
3.10.2 Important Console and Modem Settings for Startup . . . . . . . . . . . . 3-36
3.10.3 Activating the Console Connection . . . . . . . . . . . . . . . . . . . . . . . . . 3-37
3. 11 Installing the Licensed Software Options . . . . . . . . . . . . . . . . . . . . . . . . . 3-38
3.11.1 Software License Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-38
3. 12 Connecting the LAN Hub . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-39
4 Product Description 4-1
4. 1 Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
4. 2 SDM-9120 Base Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
4.2.1 Front View of the SDM-9120 Base Unit . . . . . . . . . . . . . . . . . . . . . . 4-3
4.2.2 Rear View of the SDM-9120 Base Unit. . . . . . . . . . . . . . . . . . . . . . . 4-3
4. 3 SDM-9220/9230 Base Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
4.3.1 Front View of the SDM-9220/9230 Base Unit . . . . . . . . . . . . . . . . . . 4-5
4.3.2 Rear View of the SDM-9220/9230 Base Unit . . . . . . . . . . . . . . . . . . 4-5
4. 4 SDM-9140 Base Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
4.4.1 Front View of the SDM-9140 Base Unit . . . . . . . . . . . . . . . . . . . . . . 4-7
4.4.2 Rear View of the SDM-9140 Base Unit. . . . . . . . . . . . . . . . . . . . . . . 4-8
4. 5 Optional Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
4. 6 Base Unit Chassis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
4.6.1 SDM-9220/9230 Physical Dimensions . . . . . . . . . . . . . . . . . . . . . . 4-11
4.6.2 SDM-9120 Physical Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
4.6.3 SDM-9140 Physical Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
4.6.4 System Status LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
4. 7 Ethernet Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
4.7.1 Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
4.7.2 LAN Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
4.7.3 LAN Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
4. 8 Console Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
4.8.1 Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
4.8.2 Console Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
4. 9 Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
4.9.1 SDM-9120 UAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
4.9.2 SDM-9220 UAC and SDM-9230 UAC . . . . . . . . . . . . . . . . . . . . . . 4-17
4.9.3 SDM-9140 UAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
4. 10 Rackmount Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18
4.10.1 Using the Mounting Brackets for the SDM-9120 or SDM-9140 . . . 4-18
4. 11 DSP Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21
4.11.1 DSP-160 Module for SDM-9120/9220/9230. . . . . . . . . . . . . . . . . . 4-21
4.11.2 High-density DSP Module for SDM-9120/9230 . . . . . . . . . . . . . . . 4-22
4.11.3 High-density Onboard DSP for SDM-9140. . . . . . . . . . . . . . . . . . . 4-23
4. 12 Interface Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24
4.12.1 SDM-9120 Compared to the SDM-9220/9230 . . . . . . . . . . . . . . . . 4-24
4.12.2 SDM-9140 Compared to the SDM-9220/9230 . . . . . . . . . . . . . . . . 4-25
4.12.3 Converting an SDM-92x0 Card to an SDM-9120 Low-Profile. . . . . 4-26
4.12.4 Co nv er tin g an SDM- 92 x0 Car d to an SDM- 9 14 0 Ultra Lo w- Pro file 4-27
4.12.5 Types of Interface Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-29
4.12.6 Interface Card Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-39
4.12.7 FXS and FXO Interface Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-41
4.12.8 E&M Interface Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-42
4.12.9 T1/E1 Interface Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-45
4.12.10 Supporting E1-75 on a T1/E1 Port . . . . . . . . . . . . . . . . . . . . . . . . . 4-45
5 Serial Port and User Equipment Connections 5-1
5. 1 Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
5. 2 Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
5. 3 Custom HD-26 Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
5. 4 Connecting the User Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
5.4.1 Activating the User Equipment Connection. . . . . . . . . . . . . . . . . . . . 5-5
5. 5 WAN/User Port Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
5. 6 Custom Serial Cable Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
5.6.1 V.35/V.11 Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
5.6.2 TIA-232 (V.24) Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
5.6.3 X.21 Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
5.6.4 X.21 EU Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
5.6.5 TIA-449 (V.36) Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
5.6.6 TIA-530 Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
5. 7 Serial Port Connector and Custom HD-26 Cable Set Connectivity . . . . . . 5-9
6 Troubleshooting Tips 6-1
6. 1 Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
6. 2 Symptoms, Issues and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Appendix A: Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Memotec Standard Warranty Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3
Appendix B: Compliance Information and Safety Warning . . . . . . . . . . B-1
Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
Regulatory – Compliance and Agency Approval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3
Compliance and Regulatory Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-5
Environmental Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-18
Safety Warnings and Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-20
Making Changes or Modifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-21

List of Figures

Figure 3-1: Removing the Cover from the SDM-9220/9230 Chassis . . . . . . . . . . . . .3-4
Figure 3-2: Removing the Cover from the SDM-9120 Chassis. . . . . . . . . . . . . . . . . .3-4
Figure 3-3: Location of Optional Hardware on the Main Board. . . . . . . . . . . . . . . . . .3-5
Figure 3-4: Replacing the Cover on the SDM-9220/9230 Chassis. . . . . . . . . . . . . . .3-8
Figure 3-5: Partially Removing the Bottom Card in an SDM-9140 Unit . . . . . . . . . .3-10
Figure 3-6: Removing an FXS or E&M Interface Card From an SDM-9140 . . . . . . .3-11
Figure 3-7: Jumper Connectors J4 and J7 on the Dual Port T1/E1 Interface Card .3-13
Figure 3-8: Location of Interface Cards in the SDM-9120/9220/9230 Slots . . . . . . .3-16
Figure 3-9: Location of Interface Cards in the SDM-9140 Slots . . . . . . . . . . . . . . . .3-16
Figure 3-10: Partially Removing the Bottom Card in an SDM-9140 Unit . . . . . . . . .3-18
Figure 3-11: Positioning an FXS/E&M Card at an Angle to an SDM-9140 Slot . . . .3-19
Figure 3-12: SDM-9120/9140 Rackmount Brackets . . . . . . . . . . . . . . . . . . . . . . . . .3-21
Figure 3-13: SDM-9220/9230 Rackmount Brackets . . . . . . . . . . . . . . . . . . . . . . . . .3-22
Figure 3-14: Completed Rackmount Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . .3-23
Figure 3-15: Four-Wire E&M Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-25
Figure 3-16: Two-Wire E&M Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-25
Figure 3-17: Installing a Ferrite with an RJ-45/RJ-48 Connector . . . . . . . . . . . . . . .3-28
Figure 3-18: Power Cords for the SDM-9220 UAC or SDM-9230 UAC Unit. . . . . . .3-29
Figure 3-19: Harness and Wire for a DC Power Connection . . . . . . . . . . . . . . . . . .3-30
Figure 3-20: DC Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-32
Figure 3-21: TIA-232 (V.24) Straight-through Cable with DB-9 Female Connectors3-34
Figure 3-22: USB to RJ-45 Console Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-34
Figure 3-23: RJ-45 Connector of Console Cable . . . . . . . . . . . . . . . . . . . . . . . . . . .3-35
Figure 4-1: Front View of the SDM-9120 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3
Figure 4-2: Rear View of the SDM-9120. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3
Figure 4-3: Front View of the SDM-9220/9230 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5
Figure 4-4: Rear View of the SDM-9220/9230 UAC . . . . . . . . . . . . . . . . . . . . . . . . . .4-5
Figure 4-5: Front View of the SDM-9140s. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-7
Figure 4-6: Front View of the SDM-9140e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-7
Figure 4-7: Rear View of the SDM-9140 with UAC Power Supply Options . . . . . . . .4-8
Figure 4-8: Rear View of the SDM-9140 with -48VDC Power Supply Options . . . . . 4-9
Figure 4-9: SDM-9220/9230 Installed with Rackmount Brackets . . . . . . . . . . . . . . 4-18
Figure 4-10: SDM-9120 with Rackmount Brackets . . . . . . . . . . . . . . . . . . . . . . . . . 4-18
Figure 4-11: SDM-9140 with Rackmount Brackets . . . . . . . . . . . . . . . . . . . . . . . . . 4-18
Figure 4-12: Mounting Screws and Mounting Bracket. . . . . . . . . . . . . . . . . . . . . . . 4-19
Figure 4-13: Side View of a Unit with a Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Figure 4-14: Side View of Rails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
Figure 4-15: DSP-160 Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21
Figure 4-16: High-Density DSP Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22
Figure 4-17: High Density Onboard DSP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23
Figure 4-18: Low-Profile and Regular Interface Cards . . . . . . . . . . . . . . . . . . . . . . 4-24
Figure 4-19: Ultra-Low-Profile and Regular Interface Cards . . . . . . . . . . . . . . . . . . 4-25
Figure 4-20: SDM-9120 Interface Card Faceplate. . . . . . . . . . . . . . . . . . . . . . . . . . 4-26
Figure 4-21: Mylar Overlay Installed on an SDM-9140 Faceplate. . . . . . . . . . . . . . 4-27
Figure 4-22: SDM-92x0 Card at an Angle in Front of the SDM-9140 Faceplate. . . 4-27
Figure 4-23: SDM-92x0 Card Inserted into an SDM-9140 Faceplate . . . . . . . . . . . 4-28
Figure 4-24: Dual FXS Interface Card (above), Quad FXS Interface Card (below). 4-30 Figure 4-25: Dual FXO Interface Card (above), Quad FXO Interface Card (below) 4-32
Figure 4-26: The E&M Interface Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-33
Figure 4-27: Single-Port and Dual-Port T1/E1 Interface Cards. . . . . . . . . . . . . . . . 4-35
Figure 4-28: Dual Serial Port Interface Card (SDM-9220 and SDM-9230 Only). . . 4-38
Figure 4-29: The Single Port Interface Card (SDM-9120 or SDM-9140 Only) . . . . 4-39
Figure 4-30: RJ-11 Pinout (Female Jack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-42
Figure 4-31: RJ-45 Pinout (Female Jack) for the E&M Interface Card . . . . . . . . . . 4-43
Figure 4-32: RJ-48 to E1-75 Dual BNC Adapter Cable. . . . . . . . . . . . . . . . . . . . . . 4-46

List of Tables

Table 3-1 Jumper Installation Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Table 3-2 E&M Wiring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24
Table 3-3 SDM-9XXX Series Ports Requiring a Ferrite . . . . . . . . . . . . . . . . . . . . . . 3-27
Table 3-4 Front Panel LED States During System Startup. . . . . . . . . . . . . . . . . . . . 3-32
Table 4-1 Basic Features of the SDM-9120 Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Table 4-2 Basic Features of the SDM-9220/9230 Unit. . . . . . . . . . . . . . . . . . . . . . . . 4-6
Table 4-3 Basic Features of the SDM-9140 Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Table 4-4 Optional Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Table 4-5 List of Physical Ports and Their Port Numbers. . . . . . . . . . . . . . . . . . . . . 4-10
Table 4-6 STATUS LED States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
Table 4-7 ALARM LED States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
Table 4-8 RJ-45 Pinout for Ethernet LAN Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
Table 4-9 Status LED Indicators on Analog Voice Interface Cards . . . . . . . . . . . . . 4-39
Table 4-10 Status LED Indicators on Channelized Digital Interface Cards . . . . . . . 4-41
Table 4-11 RJ-45 Pinout for E&M Interface Card. . . . . . . . . . . . . . . . . . . . . . . . . . . 4-43
Table 4-12 RJ-48 Pinout for Single- or Dual-Port T1/E1 Interface Cards. . . . . . . . . 4-45
Table 5-1 Serial Connector and NetPerformer Custom HD-26 Cable Set . . . . . . . . . 5-9
Table B-1 Compatible Telecom Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-9
1

Preface

This chapter provides an overview of the NetPerformer SDM­9XXX Series unit, explains how to use the NetPerformer documentation, provides Memotec technical support information and describes the training services provided by Memotec.
NetPerformer Hardware Installation Guide

1.1 Chapter Overview

This chapter contains the following sections:
“Product Overview” on page 1-3
“About this Document” on page 1-7
“Changes to Console Operations” on page 1-10
“Technical Support” on page 1-11
“Training and Documentation” on page 1-12
1-2 Memotec Inc.
Preface

1.2 Product Overview

1.2.1 SDM-9120

The NetPerformer SDM-9120 is an entry-level standalone chassis designed for network convergence at the branch office level. It is a high speed, low cost, flexible and compact unit that supports 8 analog or 60 digital telephony channels in a multitude of app lica tion scenarios.
The SDM-9120 base unit has a 1U chassis with:
One universal serial port equipped with HD-26 female connector (up to 8Mbps).
Two 10/100Base-T Ethernet ports (RJ45 connectors).
One console port (DB9M).
One internal connector for DSP.
Up to 8 FXS/FXO or E&M, or 60 T1/E1 CAS/PRI (lease lines) digital channels per
unit.
Two expansion slots.
All UAC base units come equipped with universal AC power supply and a choice
of 120 V AC North American or 240 VAC European power cord (must be specified at time of ordering).
A DB9F-DB9F console cable and 19-inch rackmount kit are also included in the
A custom cable (HD-26 male connector) is required for the serial port, available
The basic software set provides support of PowerCell Voice and Data (including legacy user data) and IP routing over Ethernet, serial or digital ports using PPP or Frame Relay RFC-1490. Optional software licenses can be procured for support of:
SkyPerformer satellite access
TCP Acceleration
SIP VoIP
IP header compression
Link Delay Compensation
IPv6

1.2.2 SDM-9220

The NetPerformer SDM-9220 is an entry-level standalone chassis designed for network convergence at the branch office level. It is a high speed, low cost, flexible and powerful unit that supports 8 analog voice connections in a multitude of application scenarios.
product package.
from Memotec Inc. or your NetPerformer distributor.
The SDM-9220 base unit has a 2U chassis with:
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NetPerformer Hardware Installation Guide
One serial port equipped with HD-26 female connector.
Two 10/100Base-T Ethernet ports (RJ45 connectors).
One console port (DB9M).
Two expansion slots.
All UAC base units come equipped with universal AC power supply and a choice
of 120 V AC North American or 240 VAC European power cord (must be specified at time of ordering).
A DB9F-DB9F console cable and 19-inch rackmount kit are also included in the product package.
A custom cable (HD-26 male connector) is required for the serial port, available from Memotec Inc. or your NetPerformer distributor.
The basic software set provides support of PowerCell Voice and Data (including legacy user data) and IP routing over Ethernet, serial or digital ports using PPP or Frame Relay RFC-1490. Optional software licenses can be procured for support of:
SkyPerformer satellite access
TCP Acceleration
SIP VoIP
IP header compression
Link Delay Compensation
IPv6

1.2.3 SDM-9230

The NetPerformer SDM-9230 is a standalone chassis designed for network convergence at the branch office level. It is a high speed, low cost, flexible and powerful unit that supports analog/digital vo ice and da ta in a multitude o f application scenarios. It is ideal for branch offices that require support for up to 12 analog or 120 digital telephony channels.
The SDM-9230 base unit has a 2U chassis with:
One serial port equipped with HD-26 female connector.
Two 10/100Base-T Ethernet ports (RJ45 connectors).
One console port (DB9M).
Three expansion slots for analog voice, dig i tal (T1/E1) voice/data and dual serial
All UAC base units come equipped with universal AC power supply and a choice
A DB9F-DB9F console cable and 19-inch rackmount kit are also included in the
A custom cable (HD-26 male connector) is required for the serial port, available
interface cards.
of 120 V AC North American or 240 VAC European power cord (must be specified at time of ordering).
product package.
from Memotec Inc. or your NetPerformer distributor.
1-4 Memotec Inc.
Preface
The basic software set provides support of PowerCell Voice and Data (including legacy user data) and IP routing over Ethernet, serial or digital ports using PPP or Frame Relay RFC-1490. Optional software licenses can be procured for support of:
SkyPerformer satellite access
TCP Acceleration
SIP VoIP
IP header compression
Link Delay Compensation
IPv6

1.2.4 SDM-9140

The NetPerformer SDM-9140 is a standalone chassis designed for network convergence at the branch office and central site level. It is a high speed, low cost, flexible and powerful unit that supports analog/digital voice and data in a multitude of applicat ion scenarios. It is ideal for locations that require support for up to 16 analog or 120 digital telephony channels.
For the SDM­9140s and SDM-9140e
For the SDM­9140e only
The SDM-9140 product line comes in two models: the SDM-9140s (standard model) or the SDM-9140e (extended model). Both units have a 1U chassis with:
One serial port equipped with HD-26 female connector.
Two 10/100/1000Base-T Ethernet ports (RJ45 connectors).
One console port (RJ45F).
Four expansion slots for analog vo ice, digit al (T1 /E1) voice /dat a and si ngle serial
interface cards.
Hot swappable AC/DC power supply option.
All UAC base units come equipped with universal AC power supply and a choice
of 120 V AC North American or 240 VAC European power cord (must be specified at time of ordering).
A USB to RJ-45M console cable (Ordering part number: CBLH-CONS-USB) and 19-inch rackmount kit are also included in the product package.
A custom cable (HD-26 male connector) is required for the serial port, available from Memotec Inc. or your NetPerformer distributor.
External clocking options (GPS or OCXO).
Wireless connectivity option (WiFi & Bluetooth or LTE).
SFP connection option for the two 10/100/1000Base-T Ethernet ports
Six additional 10/100/1000Base-T Ethernet ports (RJ45 connectors) connected
through an integrated LAN switch.
External E1-120 ohms clocking port.
The basic software set provides support of PowerCell Voice and Data (including legacy
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NetPerformer Hardware Installation Guide
user data) and IP routing over Ethernet, serial or digital ports using PPP or Frame Relay RFC-1490. Optional software licenses can be procured for support of:
SkyPerformer satellite access
TCP Acceleration
SIP VoIP
IP header compression
Link Delay Compensation
IPv6

1.2.5 Sales Contacts

To order NetPerformer units, DSP modules, cables and optional parts, contact Memotec Inc. or your NetPerformer distributor. To contact Memotec Inc.:
Mail:
Memotec Inc.
7755 Henri Bourassa Blvd. West Montreal, Quebec Canada H4S 1P7
Telephone: +1 (514) 738-4781 during regular business hours, EST (GMT-5:00) Fax: + (1) 514 738 4436
Web: http://www.memotec.com
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Preface

1.3 About this Document

This document, NetPerformer® SDM-9XXX Series Hardware Installation Guide, provides the following information about the SDM-9120, SDM-9220, SDM-9230 and SDM-9140:
Unpacking instructions (“Unpacking” on page 2-1)
Hardware installation instructions (“Hardware Installation” on page 3-1)
Product description (“Product Description” on page 4-1)
Serial port specifications and user equipment connection (“Serial Port and User
Equipment Connections” on page 5-1)
Troubleshooting procedures (“Troubleshooting Tips” on page 6-1)
Warranty information (“Warranty Information” on page A-1)
Regulatory compliance information (“Compliance Information and Safety
Warning” on page B-1)
For information on configuring the NetPerformer, consult the NetPerformer Reference Guides. See the “NetPerformer Document Set” on page 1-8 for a list of other references.
NOTE: All NetPerformer documents are available on the NetPerformer Companion CD,
which is included with your product package.

1.3.1 Naming Conventions

In this document:
The notation SDM-9XXX Series denotes the SDM-9120, SDM-9220, SDM-9230 and SDM-9140 products. The product is identified on the front of the unit.
SDM-9120 products refer to the SDM-9120 UAC model.
SDM-9220 products refer to the SDM-9220 UAC or -48VDC models.
SDM-9230 products refer to the SDM-9230 UAC or -48VDC models.
SDM-9140 products refer to the SDM-9140s and SDM-9140e UAC or -48VDC
models.
NOTE: The model number is identified on the nameplate on the bottom of
the unit.

1.3.2 Audience

This document is intended for use by NetPerformer system administrators as well as technicians who are qualified to set up, configure and troubleshoot a NetPerformer Enterprise Network.
Installation of NetPerformer hardware requires knowledge and proficiency in the
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NetPerformer Hardware Installation Guide
configuration, operation, maintenance and security of all enterprise network elements in your application. You should also have a thorough understanding of telecommunications and be familiar with the networking strategies and telephony solutions currently used by your organization.

1.3.3 Instructions to the Reader

Instructions to the reader include notes, cautions and warnings, which are distingu ish ed from the rest of the text by distinctive formatting and icons. Here is an example of each:
NOTE: A note may contain a reference, tip or other information related to the subject at
hand. The content of a note is intended to be helpful or of interest to the reader.
A caution contains an instruction that the reader must follow in order to prevent damage to equipment, network failure or loss of data.
The content of a caution must be read carefully and explicitly
Caution
obeyed.
A warning contains an instruction that the reader must follow in order to prevent electrical shock, death or serious injury to personnel.
The content of a warning must be read carefully and explicitly
Warning
obeyed.

1.3.4 NetPerformer Document Set

For complete information on the NetPerformer, consult the following:
NetPerformer Reference Guides
Includes detailed information on new generation NetPerformer features, menus, commands, parameters and statistics displays.
NetPerformer Hardware Installation Guides
These documents describe the hardware specific to each NetPerformer product, including installable options, complete installation instructions and firm w ar e download procedures.
NetPerformer Release Bulletins
These documents summarize the system specifications, software fixes and changes, and post-production documentation changes for a particular NetPerformer release.
NetPerformer Network Design Guide
Offers valuable tips on how to design a NetPerformer application for maximum efficiency, including an analysis of data and voice traffic throughput issues and the impact of traffic flow. Provides examples of network setup and traffic measurement using various NetPerformer products.
1-8 Memotec Inc.
Preface

1.3.5 Related Documents

All of the documents listed here are available on the Ne tPe rfor mer Co mpanion CD, which is included with your product package (Ordering part number: 520-0081-001).
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NetPerformer Hardware Installation Guide

1.4 Changes to Console Operations

The following change to console operations was made in NetPerformer firmware version V9.2.0, and still applies to firmware version V10.1.X and higher. If you are familiar with earlier versions of the NetPerformer firmware, this change should be taken into consideration before you configure or manage the prod uct.
The way you access the NetPerformer console has changed to allow for multiple user profiles:
The default LOGIN is now ADMIN instead of ACT.
Caution
NOTE: The default PASSWO R D for this login remains SETUP.
For full instructions on setting up user profiles, refer to the Quick Configuration module of the NetPerformer Reference Guides.
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Preface

1.5 Technical Support

Memotec Technical Support is designed to meet your full range of support needs. From basic service to mission-critical support, we are committed to ensuring your success with NetPerformer products. By employing state-of-t he-art products and the latest technologies available, we provide some of the fastest, most efficient service in the industry.
Our entire support organization is focused on complete customer satisfaction and providing immediate solutions to your business needs.
You can contact Technical Support by calling or sending email to our help-desk facilities:
Telephone: +1 (514) 738-4781 during regular business hours, EST (GMT-5:00)
Email: memotecsupport@memotec.com
Be prepared to provide the following information:
Your name
Company name
Your location
Telephone number
Product serial number (see next section)
Product work order number (see next section)
Detailed problem description
Remote access to the troubled unit via Telnet or dial-up modem

1.5.1 Providing Product Numbers to Technical Support

The product serial number may be requested when communicating with NetPerfor mer Technical Support. The serial number can be found on the rear o f the unit. See “Rear View
of the SDM-9220/9230 UAC” on page 4-5.

1.5.2 Checking the Contents of Your Product Package

As soon as you receive your NetPerformer product, check the carton and its contents for any sign of damage during shipment. If there is any
Caution
Before you install your NetPerformer product, verify the content s of the carton to ensure that you have received all the unit’s, accessories, cables and optional hardware that you ordered.
damage, contact the shipping agent immediately.
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NetPerformer Hardware Installation Guide
NOTE: A summary of product items appears on “Product Description” on page 4-1.
If any items are missing, or if you have any questions concerning your shipment, contact Technical Support.

1.5.3 Returning a NetPerformer Unit

If you need to return a NetPerformer unit for any reason, you must ship it in the original carton using adequate shock insulation material. Failure to do so may void the
equipment warranty. Consult the Warranty statem ents included with the product package. Contact Technical Support for RMA requirements.

1.6 Training and Documentation

We offer a variety of classes to reduce your learning curve and make your employees more productive. Studen t s learn how to t ailor NetPerformer produ cts to me et their specific business requirements. Each course is developed and delivered by certified instructors who have in-depth expertise and extensive technical training experience. Customized courses, tailored to meet your business needs, are also available.
To learn more about our training services, email our education facilities at
memotectraining@memotec.com

1.6.1 Request for Comments

Our Technical Publications group welcomes your feedback. Please help us improve future releases of this document by sending us your comments and suggestions. You can send email to docs@memotec.com.
.
1-12 Memotec Inc.
2

Unpacking

This chapter provides information on how to select an appropriate location for the NetPerformer SDM-9XXX Series unit, and includes details on size, distance and environmental requirements. It also explains how to prepare the site for trouble­free installation.
NetPerformer Hardware Installation Guide

2.1 Chapter Overview

This chapter contains the following sections:
“Selecting a Location” on page 2-3
“Preparing the Site” on page 2-5
2-2 Memotec Inc.
Unpacking

2.2 Selecting a Location

To ensure that the SDM-9XXX Series unit functions properly, you should install the unit in an appropriate location which satisfies certain criteria for size, connection distance and
ambient environment.
Unit must be installed in a restricted access location.
Caution
Size Requirements
Distance Requirements
Select a standard 19" (48 cm) equipment rack or a hard, flat surface that is:
- Near an easily accessible AC power source (or possibly DC as required).
- Capable of supporting the weight and size of the SDM-9XXX Series unit, its cabling and attached equipment.
To ensure proper ventilation of the SDM-9XXX Series unit, leave 5 cm (2 inches) of unobstructed space around the unit chassis.
Ensure that a sufficient number of shelves, supports, racks and cabinets are available to safely house all equipment.
The SDM-9XXX Series unit should be no more than 2 meters (approx. 6 feet) away from an easily accessible power supply appropriate to the type of power supply on the unit:
- SDM-9120 UAC, SDM-9220 UAC or SDM-9230 UAC: 100-240 VAC, (50/60 Hz)
In countries where a 2-pin non-grounded power cord must be used for the SDM-9XXX Series UAC, ensure that the unit is independently grounded with a wire from Ground securely attached to the ground lug
Warning
on the power supply at the rear of the unit chassis. For the location of the ground lug, refer to:
“Rear View of the SDM-9120” on page 4-3 or “Rear View of the SDM-9220/9230 UAC” on page 4-5 or “Rear View of the SDM-9140 with UAC Power Supply Options” on page 4-8 or “Rear View of the SDM-9140 with -48VDC Power Supply Options” on page 4-9
- The maximum length of user equipment connections is relative to the serial (WAN/user) port speed:
- 6 Mbps: 8 meters (25 feet)
- 2 Mbps or less: 30 meters (100 feet)
There should be no more than 8 meters (25 feet) betwee n modems and W AN link (PVCR) connections.
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NetPerformer Hardware Installation Guide
Equipment that is directly connected to the voice interfaces can be placed much farther away. Up to 2750 meters (9000 feet) of cable is permitted between each NetPerformer analog interface and its attached equipment.
NOTE: Distance may be an import ant factor for an E&M interface on the SDM UAC unit.
If the PBX and the NetPerformer UAC unit are not near each other (in the same room, for example) then their AC grounds may not be the same. See “E&M
Grounding Considerations” on page 3-26 for a workaround.
Environmental Requirements
For trouble-free operation of the SDM-9XXX Series unit, its location must satisfy the following environmental criteria:
Operating temperature: 0C to 50C (32F to 122F).
NOTE: Above 3048 meters (10 000 feet) altitude the maximum operating
temperature of the unit drops from 45°C to 35°C.
Storage temperature: -20C to 65C (-4F to 149F).
Relative humidity: 10% to 90%, non-condens ing .
Maximum operating altitude: 4572 meters (15 000 feet)*.
Ventilation r equirement: leave 5 cm (2 inches) of unobstructed space ar ound the
unit. All unused slots must be closed with a plate.
2-4 Memotec Inc.
Unpacking

2.3 Preparing the Site

2.3.1 What You Will Need

For trouble-free installation of the NetPerformer hardware make sure you have the following on hand:
The SDM-9XXX Series unit, with all accessories, cables and optional hardware you received in the product package. For details, see “Product Description” on
page 4-1.
At least one of the following configuration and management access devices:
- A console terminal (TTY terminal or a PC equipped with terminal emulation software) for direct or dial-up connection to the console port at the rear of the SDM-9XXX Series unit, or
- A TELNET network device accessed through IP connectivity over LAN/WAN,
or
- An SNMP agent accessed through IP connectivity over LAN/WAN.
NOTE: When you first take the SDM-9XXX Series unit out of the box, the only
configuration device you can use is the console terminal, since the unit does not yet have an IP address. For details, see “Connecting the Console Terminal” on
page 3-34.
A sufficient number and length of cables for all ports:
- One RJ-48 to RJ-48 cable for each T1/E1 port (at least 26AWG, or 0.4mm)
- Two BNC coaxial cables for each T1/E1 port that will be configured for E1-75 operations
NOTE: An adapter is also required for an E1-75 connection on an E1/T1 port. The
following adapter is available: RJ-48 to E1-75 dual BNC (Ordering part number: AG2CA0001). See “Adapter
Cable” on page 4-45 for details.
- One custom-made HD-26 cable for each serial port. Details are provided in
“Serial Port and User Equipment Connections” on page 5-1.
- One straight through 10/100 Base-T LAN cable, RJ-45M to RJ-45M, for each Ethernet port.
NOTE: The above cables are not provided with the SDM-9XXX Series product
package.
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NetPerformer Hardware Installation Guide
- One RJ-11 to RJ-11 cable for each FXS or FXO port
- One RJ-45 to RJ-45 cable for each E&M/PTT port
All user equipment that will be directly connected to the serial ports.
A sufficient number of ferrites for the cables connecting to the ports on the unit.
For details, see “Installing the Ferrites (EMI Filters)” on page 3-27 for the ferrites required on the different product models for the various types of ports, the countries where these ferrites are required, and installation instructions.
NOTE: These ferrites are not provided with the product package.
2-6 Memotec Inc.
3

Hardware Installation

This chapter provides step-by-step procedures on how to set up and install the NetPerformer SDM-9XXX Series unit.
NetPerformer Hardware Installation Guide

3.1 Chapter Overview

This chapter contains the following sections:
“Installing the DSP module” on page 3-3
“Installing or Upgrading the DSP Module” on page 3-5
“Closing the Chassis Casing” on page 3-7
“Removing an Interface Card” on page 3-9
“Hardware Strapping” on page 3-13
“Installing an Interface Card” on page 3-16
“Installing the Unit in a Rack” on page 3-21
“E&M Wiring and Grounding” on page 3-24
“Installing the Ferrites (EMI Filters)” on page 3-27
“Powering the Unit” on page 3-29
“Connecting the Console Terminal” on page 3-34
“Installing the Licensed Software Options” on page 3-38
“Connecting the LAN Hub” on page 3-39
3-2 Memotec Inc.
Hardware Installation

3.2 Installing the DSP module

This procedure must be followed to install a DSP module.
NOTE: This procedure does not apply to the SDM-9140, which uses onboard DSP
circuits for digital voice instead of a DSP module.

3.2.1 Opening the Chassis Casing

To open the casing of the SDM-9120/9220/9230 chassis:
1. Wear an ESD (Electrostatic Sensitive Devices) wrist strap, and attach it to the ground
lug on the power supply at the rear of the SDM-9120/9220/9230 chassis. See “Rear View of the SDM-91 20” on page 4-3 or “Rear View of the SDM-9220/9230
UAC” on page 4-5 for the exact location of the ground lug.
Electrostatic charges can damage system components. Always use an ESD wrist strap when accessing internal components of the unit.
Caution
NOTE: In countries where a 2-pin non-grounded power cord must be used, ensure that
the SDM-9120/9220/9230 unit is independently grounded with a wire from Ground securely attached to the ground lug located at the r ear of the SDM-912 0/ 9220/9230 chassis.
2. Ensure that the SDM-9120/9220/9230 unit is securely placed on a hard, flat surface, with the port connectors facing you.
3. Turn the power switch OFF by pushing it to 0, and unplug the power cord from the power supply.
To avoid electrical sh oc k and da mag e to th e un it, ma ke sur e th at the unit is disconnected from its power source before you access any of its
Warning
4. Remove the cover of the unit, and depending on the model (SDM-9220 and SDM-
9230, or SDM-9120) do as follows:
internal components. Use ESD procedure at all times.
For the SDM­9220 and SDM­9230
Memotec Inc. 3-3
a. Remove the 3 screws that secure the lip of the cover to the rear of the unit’s
chassis.
NetPerformer Hardware Installation Guide
Remove 3 screws
Lift up from the rear
Pull forward over the front panel
Remove 3 screws on top
Gently spread sides while lifting cover
Remove 2 screws on each side
b. Pull the cover up slightly from the rear of the unit first, to disengage it from the
clips on the chassis wall that hold it in place.
c. Nudge the cover forward slightly over the front panel. d. Roll the cover off over the front of the unit.
For the SDM­9120 only
Figure 3-1: Removing the Cover from the SDM-9220/9230 Chassis
a. Remove the 3 screws on the top of the chassis and the 2 screws on each side of
the unit.
b. By holding the bottom sides of the cover, pull the cover up gently while slightly
pulling to either side of the unit.
Figure 3-2: Removing the Cover from the SDM-9120 Chassis
3-4 Memotec Inc.
Hardware Installation
Slots for interface cards
Å
ÇÉ
DSP Socket

3.2.2 Installing or Upgrading the DSP Module

Follow the procedure in this section for both installa tio n and up gra de of a DSP module on the SDM-9120/9220/9230 unit.
The low-density (DSP-160) and high-density (HD) DSP modules are intended for the SDM-9120/9220/9230 unit only.
DO NOT replace the DSP-160 or HD DSP module with a DSP module
Caution
NOTE: The synchronous HD DSP module requires NetPerformer software version
10.2.3 R08 or higher. The synchronous low-density DSP module requires version 10.3.5 R02 or higher. Earlier software versions will report a hardware problem and log an error.
intended for the SDM-9360, SDM-9380 or SDM-9585.
Likewise, do not install a DSP-160 or HD DSP mo dule in an SDM-9360, SDM-9380 or SDM-9585 unit.
Figure 3-3: Location of Optional Hardware on the Main Board
The optional DSP module is installed in the DSP socket located on the main board of the SDM-9120/9220/9230 unit. See Figure 3-3
Memotec Inc. 3-5
for the exact location of the DSP socket.
NetPerformer Hardware Installation Guide
Y ou can inst all either the HD DSP module or the DSP- 160 module in this DSP socket. See
“DSP Resources” on page 4-21 for a description of these two types of DSP modules.
NOTE: To ensure proper digital voice operations and performance, install the optional
DSP module before you power up and configure the unit.
To install a DSP module:
1. Open the SDM-9120/9220/9230 chassis casing as described on “Installing the DSP
module” on page 3-3, heeding the
Warning to turn the unit off and disconnect the power cord first.
2. Locate the DSP socket on the main board. It is a standard 72-pin DSP connector
located in the upper left corner of the unit when looking at the main board from the rear. See “Location of Optional Hardware on the Main Board” on page 3-5 for the exact location.
3. Holding the DSP module by the edge, carefully remove it from its protective packaging.
Caution note concerning ESD procedure, and the
Do not expose the DSP module or the SDM-9120/9220/9230 unit to a magnetic field or electrostatic charge a t any time. Otherwise, damage to the components may occur. Use ESD procedures at all times.
Caution
4. Hold the DSP module over the DSP socket at an angle of about 15° with its
edge down, closest to the edge of the unit’s chassis
. Center the module over the
notched
socket.
5. Insert the DSP module into the DSP socket: a. First push the bottom edge of the module into the socket. b. Then press the top edge back to the right until the module snaps into place
between two metal clips at each end of the DSP socket.
When properly installed, the DSP module should rest at an angle of about 45°.
Do not force the DSP module into the DSP socket. If the DSP module
does not snap into place easily or sit properly in the socket, make sure you have inserted it with the notched edge down, closest to the edge of
Caution
the unit’s chassis.
6. Close the chassis casing as described on “Closing the Chassis Casing” on page 3-7.
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Hardware Installation

3.2.3 Removing a DSP Module

DSP modules must be removed with care. Use ESD procedure at all times.
Caution
To remove a DSP module:
1. Open the SDM-9120/9220/9230 chassis casing as described on “Installing the DSP
module” on page 3-3, heeding the
Warning to turn the unit off and disconnect the power cord first.
2. Locate the small metal clips that hold the DSP module into place at each end of the
DSP socket. Push the clips apart with the tips of your fingers. The module will spring into a more vertical position.
3. Holding the DSP module by its edge, carefully lift it up and out of its socket.
Do not expose the DSP module or the SDM-9120/9220/9230 unit to a magnetic field or electrostatic charge a t any time. Otherwise, damage to the components may occur. Use ESD procedures at all times.
Caution
Caution note concerning ESD procedure, and the
4. If you are not installing another DSP, replace the unit’s cover as described in the ne xt
section.

3.2.4 Closing the Chassis Casing

Do not turn the unit on unless its cover is properly installed and secured.
Caution
To close the casing of the SDM-9220/9230 chassis:
1. Hook the bottom lip of the front of the cover onto the bottom of the SDM-9120/9220/
9230 unit’s front panel, using an upward motion.
NOTE: If the bottom lip of the cover is fitted properly onto the front of the chassis,
the light pipes for the system status LEDs will slip easily into the holes provided for them.
2. Keeping the bottom lip in place on the front panel, rotate the rear of the cover down over the unit chassis. You may need to push the cover slightly toward the rear to ensure that it is well seated over the rear panel. See Figure 3-4
.
Memotec Inc. 3-7
NetPerformer Hardware Installation Guide
Hook the cover over the front panel.
Roll down over the rear panel.
3. To secure the lip of the cover to the rear of the unit’s chassis, replace the three screws that you removed earlier. See Figure 3-1
9220/9230 Chassis” on page 3-4 for their exact location.
Figure 3-4: Replacing the Cover on the SDM-9220/9230 Chassis
on “Removing the Cover from the SDM-
To close the casing of the SDM-9120 chassis:
1. Align the cover with the base of the unit.
2. Push the cover down gently, until it snaps into place.
3. Secure the cover to the base unit by replacing all screws that were removed earlier,
see Figure 3-2
for their exact location.
3-8 Memotec Inc.
Hardware Installation

3.3 Removing an Interface Card

NOTE: This procedure must be followed to change the hardware strapping on an
interface card that has already been installed. (For interface card installation, see “Installing an Interface Card” on page 3-16.)
To remove an interface card:
Do not expose the interface card or the SDM-9XXX Series unit to a magnetic field or electrostatic charge at any time. Electrostatic charges can damage system components. Always follow ESD
Caution
Warning
procedures and use an ESD (Electrostatic Sensitive Devices) wrist strap when accessing internal components of the unit.
To avoid electrical shock and damage to the unit, make sure that the unit is disconnected from its power source before you access any of its internal components. Use ESD procedure at all times.
1. Wear an ESD (Electronic Sensitive Devices) wrist strap, and attach it to the ground lug on the power supply at the rear of the SDM-9XXX Series chassis.
For the exact location of the ground lug, see:
“Rear View of the SDM-9120” on page 4-3 or “Rear View of the SDM-9220/9230 UAC” on page 4-5 or
“Rear View of the SDM-9140 with UAC Power Supply Options” on page 4-8 or “Rear View of the SDM-9140 with -48VDC Power Supply Options” on page 4-9
NOTE: In countries where a 2-pin non-grounded power cord must be used, ensure that the SDM-9XXX Series unit is independently grounded with a wire from Ground securely attached to the ground lug located at the rear of the SDM-9XXX Series chassis.
2. Ensure that the SDM-9XXX Series unit is securely placed on a hard, flat surface, with the port connectors facing you.
3. Turn the power switch OFF by pushing it to 0, and unplug the power cord from the power supply.
NOTE: You do not need to disconnect any cables that may be connected to the data (WAN/User), LAN or console ports, or to other interface cards that may be already installed.
4. Using a small, non-magnetized Phillips screwdriver, loosen the 2 captive screws that hold the faceplate of the interface card onto the chassis wall.
Memotec Inc. 3-9
NetPerformer Hardware Installation Guide
Approximately 3.8 cm (1.5”)
5. Pull the interface card horizontally out of the slot using the tips of your fingers.
Caution
Removing an FXS or E&M interface card from the TOP interface slot
of an SDM-9140 Series unit:
a. If the bottom interface card slot is empty, remove the faceplate.
OR If the bottom interface card slot contains a card, partially remove the
bottom card by sliding it out approximately 3.8 cm or 1.5 inches from the card slot (see Figure 3-5
If you are removing an FXS or E&M card from an SDM-9140 Series unit:
To prevent damage to certain electronic components located under the FXS and E&M cards, use one of the following methods when removing them from either the TOP or BOTTOM card slots of SDM-9140 units.
).
Figure 3-5: Partially Removing the Bottom Card in an SDM-9140 Unit
b. Slowly pull the interface card horizontally out of the slot using the tip s of
your fingers.
IMPORTANT: When removing the top card, make sure that the solder side (bottom) of the card does not interfere with the component side (t op) of the bottom interface card.
c. Reinstall the faceplate of the bottom interface card slot.
OR Reinsert the bottom interface card into the card slot.
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Hardware Installation
Plastic card rails
Plastic card rails
Pull the card out of the slot at a
slight angle to the card slot
Removing an FXS or E&M interface card from the BOTTOM interface
slot of an SDM-9140 Series unit:
a. If the top interface card slot is empty, remove the metal faceplate.
OR If the top interface card slot contains a card, remove the card from the
top interface card slot.
b. Using the tips of your fingers, slowly pull the interface card horizontally
out of the slot, at a slight angle (see Figure 3-6
), making sure the components on the bottom of the card do not touch the base of the chassis.
Figure 3-6: Removing an FXS or E&M Interface Card From an SDM-9140
c. Reinstall the faceplate on the top interface card slot.
OR Reinsert the top interface card into the card slot.
IMPORTANT: When reinserting the top interface card, make sure that the solder side (bottom) of the top card does not interfere with the component side (top) of the bottom card.
6. To disengage the interface card from the connector on the main b oard, you may need to use a small, non-magnetized flat-head screwdriver to gently pry the faceplate of the interface card away from the chassis wall. If you must do this, be very careful
that you do not apply too much force on the interface card or its faceplate.
7. Install a metal faceplate to cover the slot cutout. The metal faceplate goes behind the
chassis wall, and can be inserted through the slot opening. To secure the metal faceplate in place, tighten the 2 captive screws.
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NetPerformer Hardware Installation Guide
NOTE: To limit electromagnetic interference and ensure optimum ventilation inside the
unit’s chassis, there should be no large openings on the rear panel of the unit.
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Hardware Installation
Port 1
Port 2
Jumper J4
Jumper J7

3.4 Hardware Strapping

3.4.1 E1-75 Jumpers

On the single/dual port T1/E1 interface card, 2 jumpers must be installed for each port that will be used for an E1 connection at 75 Ohms. These jumpers are required for compliance
with EMC Immunity standard EN 55024. They are provided with the card.
If the jumpers are not installed correctly, an E1-75 connection may experience noise due to electromagnetic interference.
Caution
NOTE: An E1-75 connection is accomplished by inst alling an ada pter on the E1 /T1 port.
The following adapter is available from Memotec: RJ-48 to E1-75 dual BNC (Ordering part number: AG2CA0001). If you are not using an adapter for E1-
75 operations, you can skip this procedure.
The jumper connectors are located between the two ports (refer to Figure 3-7
Port 1 (on the left when the card is viewed from the front) is gove rned by jumpers
installed on connector J4. This is the only jumper connector available on the
single port T1/E1 interface card.
Port 2 (on the right) is governed by jumpers installed on connector J7.
):
Figure 3-7: Jumper Connectors J4 and J7 on the Dual Port T1/E1 Interface Card
Memotec Inc. 3-13
NetPerformer Hardware Installation Guide
To install jumpers for an E1-75 connection on a single/dual port T1/E1 interface
card:
NOTE: Hard strapping must be done carefully, to ensure that the pins are well-engaged
in the jumper base on both sides.
Warning
1. Remove the T1/E1 interface card from the SDM-9XXX Series chassis, following the
procedure “Removing an Interface Card” on page 3-9.
2. Hold the interface card firmly in one hand.
Use extreme caution when setting the NT/TE mode. Jumpers must
not be installed while the unit is under power. To avoid electrical shock and damage to the interface card or other hardware component s, make sure that the unit is disconnected from its power source before you access any of its internal components. Also ensure that the RJ-48 to
E1-75 dual BNC adapter cable has been disconnected from the
digital port. Use ESD procedure at all times.
Do not expose the interface card or the SDM-9XXX Series unit to a magnetic field or electrostatic charge at any time. Otherwise, damage to the components may occur. Use ESD procedures at all times.
Caution
3. Using needle-nosed pliers, install the two jumpers as follows (refer to Figure 3-7
Port Connector Jumper Pins Covered
1 1 and 3
1J4
2 2 and 4 1 1 and 3
2J7
2 2 and 4
Table 3-1 Jumper Installation Parameters
A
white dot is printed on the board next to pin 1.
As a result, the long side of the jumpers will lay parallel to the port connectors J2 and J3 on the card.
Make sure that the pins are well-engaged in the jumper base on both sides.
Caution
):
4. Close the chassis casing as described on “Closing the Chassis Casing” on page 3-7.
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Hardware Installation
5. Connect the following adapter for E1-75 operations onto the digital port: RJ-48 to E1­75 dual BNC adapter cable (Ordering part number: AG2CA0001).
NOTE: Without an adapter, the E1 port will not operate at 75 ohms.
The adapter and attached BNC coaxial cables require strain relief to ensure that they do not loosen from the digital port:
-If the unit is mounted in a rack, you must secure the cables to a side
Caution
rail using tie-wraps, or support the weight of the cables on a tray
-If the unit is on a table, you must support the weight of the cables on the table.
The digital port can desynchronize and the un it reset if the full weight of the BNC coaxial cables is unsupported.
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NetPerformer Hardware Installation Guide
Slot 1
Slot 2
Slot 3 (on SDM-9230 only)
Slot 1
Interface status LEDs
Slot 3
Slot 2 Slot 4

3.5 Installing an Interface Card

Interface cards are installed in the interface card slots (2 slots, 3 slots or 4 slots, depending on the SDM model) located at the rear (SDM-9120/9220/9230) or the front (SDM-9140) of the SDM-9XXX Series chassis (see Figure 3-8 and Figure 3-12).
NOTE: You should set the NT/TE mode (see “E1-75 Jumpers” on page 3-13) and E1-75
jumpers (see “E1-75 Jumpers” on page 3-13) before you install an interface card. You should install all interface cards required for your application before you power up and configure the unit (see “Powering the Unit” on page 3-29).
Figure 3-8: Location of Interface Cards in the SDM-9120/9220/9230 Slots
3-16 Memotec Inc.
Figure 3-9: Location of Interface Cards in the SDM-9140 Slots
Hardware Installation
To install an interface card:
Do not expose the interface card or the SDM-9XXX Series unit to a magnetic field or electrostatic charge at any time. Electrostatic charges can damage system components. Always follow ESD
Caution
procedures and use an ESD (Electrostatic Sensitive Devices) wrist strap when accessing internal components of the unit.
To avoid electrical shock and damage to the unit, make sure that the unit is disconnected from its power source before you access any of its internal components. Use ESD procedure at all times.
Warning
Do not force the interface card into the slot. If the interface card
is properly aligned, it should slide easily all the way in along the side rails provided inside the unit.
Caution
1. Wear an ESD (Electrostatic Sensitive Devices) wrist strap, and attach it to the ground
lug on the power supply at the rear of the SDM-9XXX Series chassis. For the exact location of the ground lug, see:
“Rear View of the SDM-9120” on page 4-3 or “Rear View of the SDM-9220/9230 UAC” on page 4-5 or
“Rear View of the SDM-9140 with UAC Power Supply Options” on page 4-8 or “Rear View of the SDM-9140 with -48VDC Power Supply Options” on page 4-9.
NOTE: In countries where a 2-pin non-grounded power cord must be used, ensure
that the SDM-9XXX Series unit is independently grounded with a wire from Ground securely attached to the ground lug located at the rear of the SDM-9XXX Series chassis.
2. Ensure that the SDM-9XXX Series unit is securely placed on a hard, flat surface, with the port connectors facing you.
3. Turn the power switch OFF by pushing it to 0, and unplug the power cord from the power supply.
NOTE: You do not need to disconnect any cables that may be connected to the data (WAN/User), LAN or console ports, or to other interface cards that may be already installed.
4. On the rear wall of the unit’s chassis (front wall for the SDM-9140), select an empty interface card slot; SLOT 1, SLOT 2, SLOT 3 (SDM-9230 and SDM-9140 only) or
SLOT 4 (SDM-9140 only).
5. Remove the metal faceplate from the slot you have selected: a. Using a small, non-magnetized Phillips screwdriver, loosen the 2 captive screws
that hold the faceplate in place behind the slot cutout on the rear wall of the chassis.
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NetPerformer Hardware Installation Guide
Approximately 3.8 cm (1.5”)
b. Slide the faceplate out from the chassis wall, and set it aside. Important: Keep the faceplate for possible reuse at a later time. To limit
electromagnetic interference and ensure optimum ventilation inside the unit’s chassis, there should be no large openings on the rear panel. If you decide to remove an interface card at a later time, you will need to replace the faceplate for that slot.
6. Carefully remove the interface card from its protective packaging.
7. Hold the interface card so that the printing on the faceplate is right side up.
8. Insert the card by slowly sliding it into the side rails of the card slot.
Caution
Sliding an FXS or E&M interface card in the TOP interface slot of an
SDM-9140 Series unit:
If you are inserting an FXS or E&M interface card into an SDM­9140 Series unit:
To prevent damage to certain electronic components located under the FXS and E&M interface cards, use one of the following methods when inserting them into the TOP or BOTTOM card slots of SDM-9140 units.
a. If the bottom interface card slot is empty, remove the faceplate.
OR If the bottom interface card slot contains a card, partially remove the
bottom card by sliding it out approximately 3.8 cm or 1.5 inches from the card slot.
Figure 3-10: Partially Removing the Bottom Card in an SDM-9140 Unit
b. Slowly insert the top card into the side rails of the top card slot until it is
fully inserted.
IMPORTANT: When inserting the top card, make sure that the so lder side (bottom) of the card does not interfere with the component side (t op) of the bottom interface card.
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Hardware Installation
Position the FXS or E&M card
at an angle to the card slot
Plastic card rails
Plastic card rails
c. Reinstall the faceplate of the bottom interface card slot.
OR Reinsert the bottom interface card into the card slot.
Sliding an FXS or E&M card in the BOTTOM interface card slot of an
SDM-9140 Series unit:
a. If the top interface card slot is empty, remove the metal faceplate.
OR If the top interface card slot contains a card, remove the card from the
top interface card slot.
b. Position the bottom interface card at a slight angle in front of the card
slot.
Figure 3-11: Positioning an FXS/E&M Card at an Angle to an SDM-9140 Slot
c. Slowly slide the card into the side rails of the slot, making sure the
components on the bottom of the card do not touch the base of the chassis.
d. Continue to insert the card until it is fully inserted. e. Reinstall the faceplate on the top interface card slot.
OR Reinsert the top interface card into the card slot.
IMPORTANT: When reinserting the top interface card, make sure that the solder side (bottom) of the top card does not interfere with the component
Memotec Inc. 3-19
side (top) of the bottom card.
NetPerformer Hardware Installation Guide
9. Press the interface card firmly into place to ensure that it engages securely into the connector at the rear (on the main board of the unit).
Caution
10. Screw the faceplate of the interface card onto the chassis wall by tightening the 2
captive screws.
NOTE: Torque on the faceplate screws should be no more than 6 in-lbs.
Be careful to insert interface cards fully into the unit, and ensure that all screws are properly tightened. If an interface card is not correctly installed, proper contact may not be made. This could result in a continuous reset of the unit, or the unit could boot but the Signaling Engine crash shortly afterward.
3-20 Memotec Inc.
Hardware Installation
Install each bracket into pre-drilled holes on side of unit.

3.6 Installing the Unit in a Rack

3.6.1 Installing the SDM-9120 or SDM-9140 in a Rack

A rackmount kit is provided with each SDM-9120 or SDM-9140 unit for optional rackmount installation of the unit’s chassis (Ordering part number: KT-0021088). Details about the rackmount kit are provided on “Rackmount Kit” on page 4-18.
Figure 3-12: SDM-9120/9140 Rackmount Brackets
To assemble the rackmount kit and install the unit in a rack:
1. Screw the brackets to the front or rear of the SDM-9120 or SDM-9140 unit using 2
small screws along the bottom of each bracket, as shown in Figure 3-12
2. Optionally, you can add a handle to the bracket by aligning the handle with the holes and screw the handle using the 2 provided screws.
3. Carefully insert the SDM-9120 or SDM-9140 unit with the atta ched br ackets into the rack. Secure the front of each bracket onto the rack using two mounting screws with washers.
.
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NetPerformer Hardware Installation Guide
Install each bracket with 3 screws into pre-drilled holes on base of unit.
Left bracket
Right bracket

3.6.2 Installing the SDM-9220/9230 in a Rack

A rackmount kit is provided with each SDM-9220/9230 unit for optional rackmount installation of the unit chassis (Ordering part number: 100-1086-001). Details about the rackmount kit are provided on “Rackmount Kit” on page 4-18.
Figure 3-13: SDM-9220/9230 Rackmount Brackets
To assemble the rackmount kit and install the unit in a rack:
1. Screw the brackets to the front or rear of the SDM-9220/9230 unit using 3 small
screws along the bottom of each bracket, as shown in Figure 3-13
.
NOTE: Screw holes for this purpose have already been made at the factory along the
bottom of the unit chassis. You can align the rackmount bracket along any 3
of these holes, depending on the depth of your rack. You can mount the brackets in either direction, depending on whether you want to access the front or rear of the unit once it is installed in the rack.
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Hardware Installation
Four mounting screws securely hold unit in place
2. Carefully insert the SDM-9220/9230 unit with the attached brackets into the rack. Secure the front of each bracket onto the rack using two mounting screws with washers, as shown in Figure 3-14
.
Figure 3-14: Completed Rackmount Installation
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NetPerformer Hardware Installation Guide

3.7 E&M Wiring and Grounding

In a two-wire E&M application, connect wires 4 and 5 to the PBX R and T pair, respectively. See Table 4-11
The R and T pair carry voice/fax analog signals between the SDM-9XXX Series unit and the PBX.
In a four-wire E&M application, connect wires 4 and 5 to the PBX R and T pair, and wires 3 and 6 to the PBX R1 and T1 pair, respectively.
The R and T pair carry voice/fax analog signals from the SDM-9XXX Series unit to the PBX.
The R1 and T1 pair carry voice/fax analog signals from the PBX E&M tie trunk to the SDM-9XXX Series unit.
Connect the signaling wires as indicated in the following table:
E&M Signaling Type Pin No. Connect to PBX Lead
.
7E
I, V
II
When PBX-to-PBX E&M tie trunks are installed, the E lead of one PBX is normally crossed over and connected to the M lead of the other PBX, and vice versa. See the first connection scenario in “Four-Wire E&M Connections” on page3-25. In a multiplexing application the crossover is accomplished digit ally. Therefore, when connecting an analog PBX to the E&M interface card, the E and M leads of the PBX connect to the E and M
leads of the analog voice port straight through, without crossing.
2M 8 SG (common ground) 7E 8SG 2M 1SB
Table 3-2 E&M Wiring
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Hardware Installation
PBX-to-PBX Connection
EM ME
PBX
T1 T
R1 R
TT1
RR1
PBX
E
72
M
M
27
E
R1
34
R
PBX
R
4
NP
3
R1
PBX
T
56
T1
T1
65
T
NP
Connection Through SDM-9XXX Series Units
Connection Through SDM-9XXX Series Units
E
72
M
M
27
E
PBX
R

44

R
PBX
T

55

T
NP
NP
Figure 3-15: Four-Wire E&M Connections
NOTE: All signals are listed from the PBX’s point of view.
Figure 3-16: Two-Wire E&M Connections
NOTE: All signals are listed from the PBX point of view.
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NetPerformer Hardware Installation Guide

3.7.1 E&M Grounding Considerations

Proper grounding is essential for correct operation of telephone equipment in E&M applications. E&M signaling works by applying DC voltages to the E and M leads for connecting and disconnecting. Without a proper ground, the DC voltages do not have a common point of reference, which can result in unintended or sporadic signaling.
Distance may be an important factor for an E&M interface on the SDM-9220 UAC and SDM-9230 UAC. If the PBX and the NetPerformer UAC unit are not near each other (in the same room, for example) then their AC grounds may not be the same. To avoid grounding problems on the UAC unit, ensure that your installation respects the following conditions:
Check the distance between the PBX and the NetPerformer UAC unit.
- If the two are not within close proximity , then their AC grounds may not b e the same.
- If the NetPerformer UAC unit and the PBX are in the same room, it is likely that they share the same AC ground.
In an E&M application, the common ground must be the Telco/PTT ground. This ensures that the ground potential of the PBX telephone interface and the NetPerformer telephone interface are the same.
Based on the above conditions, grounding may be established directly or indirectly.
Direct Method: Connect a grounding wire between the Telco/PTT interfaces on the PBX and the NetPerformer UAC unit.
- Connect the ground wire from the PBX to pin 8 (SG) of the RJ45 connector on the E&M interface card.
This will establish the same ground potential at both interfaces.
Indirect Method: If direct grounding is not possible or practical, establish an indirect ground.
- Make sure the Telco/PTT grounds of the PBX and the NetPerformer UAC unit are connected to their respective AC grounds.
Check with the PBX manufacturer for information on how to connect the PBX AC ground to the Telco/ PT T gr ou n d.
- The AC grounds of the two units must be at the same potential, which is usually the case when they are located in close proximity.
Connecting the AC ground to the Telco/PTT ground on telephone equipment may violate the rules of certain regulatory agencies. For complete grounding regulations, please check with your local telephone
Caution
company and/or agency.
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Hardware Installation

3.8 Installing the Ferrites (EMI Filters)

NOTE: Ferrites are not provided with the product package.
Ferrites, or EMI filters, are required in the following circumstances:
For E&M/PTT connections on all SDM-9XXX Series products, in all countries.
For FXO and FXS connections on the SDM-9XXX Series UAC models, in the
European Union and Russia only. These ferrites ensure compliance with standard EN 55024:2010 + A1 + A2.
Table 3-3
Port Type Models affected
E&M/PTT
FXO
FXS
To install a ferrite:
1. Thread the cable from the NetPerformer port through the ferrite opening
2. Wrap the cable around the ferrite the number of times required for the por t, referring
provides details on ferrite requirements.
Where required
All SDM-9XXX
Series models SDM-9XXX
Series UAC models
SDM-9XXX Series UAC models
to Table 3-3
Table 3-3 SDM-9XXX Series Ports Requiring a Ferrite
. Figure 3-17 shows an example of a single wrap around the ferrite.
All countries
EU and Russia only
EU and Russia only
Ferrite required
LFB159079-000 (Steward)
742 717 33, and single Wrap (Wurth)
742 717 33, and single Wrap (Wurth)
Cable Wrapping
4 times
6 times
6 times
NOTE: Wrapping is not required in the case of an E1-75 connection, as the coaxial cable
connected to the RJ48 to BNC adapter is too bulky to permit it.
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NetPerformer Hardware Installation Guide
3. Allow no more than three inches (one inch is ideal) between the wrap and the RJ-45 or RJ-48 connector that plugs into the user device or telephone outlet.
Figure 3-17: Installing a Ferrite with an RJ-45/RJ-48 Connector
3-28 Memotec Inc.
Hardware Installation
240VAC European Schuko
115VAC North American type

3.9 Powering the Unit

All the SDM-9XXX Series units are AC or DC powered, except for the SDM-9120 unit which is AC powered only.
NOTE: Information about the power supply is provide d on “ Power Supp ly” on page 4-17.

3.9.1 SDM-9XXX Series UAC Power Cords

A removable power cord is supplied with the unit, either:
115VAC North American type, or
240VAC European Schuko type (see Figure 3-18).
Figure 3-18: Power Cords for the SDM-9220 UAC or SDM-9230 UAC Unit
To connect a UAC unit to its power source:
1. Ensure that all interface cards are fully inserted into their slots and securely screwed
into place.
2. Connect the factory supplied power cord to the AC inlet, located at the rear of the SDM-9XXX Series chassis.
3. Plug the other end of the power cord into an AC power outlet (100-240 VAC, 50/60 Hz) with a protective earthing connection in good condition.
4. For the SDM-9220/9230 units, turn the p ower switch ON by pushing it to 1. The unit will begin power-up and system check immediately.
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NetPerformer Hardware Installation Guide
Green/ yellow
White
Black
Plastic connector
Strip terminationsGreen/yellow:
Mechanical ground
Black: -48 VDC live wire
White: Electric ground (0 volt RTN)
For the SDM-9120 or SDM-9140, you only need to plug the unit to a power source. The unit will begin to power up and system check immediately.
Warning
SDM-9220/ 9230 DC Unit
Caution
Warning
If at a later time you need to remove the unit cover or access internal components, turn OFF the unit and disconnect it from its power source to avoid electrical shock and damage to the unit.
Connection of the -48 VDC unit to its power source must be carried out by a qualified electrical technician only.
A 20A circuit breaker must be provided as part of the building installation for the -48VDC power connection.
A removable wiring harness is supplied with the unit:
Harness and triple wire cable
2 m. (approx. 6 feet) long
Figure 3-19: Harness and Wire for a DC Power Connection
To connect a -48 VDC unit to its power source:
1. Turn off the circuit breakers to the -48 volt DC power supply.
To avoid electrical shock and possible damage to the unit, ensure that
the -48 VDC power supply is shut OFF before you connect the unit.
Warning
3-30 Memotec Inc.
2. Ensure that all interface cards are fully inserted into their slots and securely screwed into place.
Hardware Installation
3. Ensure that the 3 wires of the factory-supplied harness are properly inserte d into the plastic connector of the harness. See Figure 3-19.
Black wire: -48 VDC live wire
Green/yellow wire: chassis ground
White wire: electric ground (0 volt RTN)
4. Connect the plastic connector of the factory-supplied harness to the DC inlet, located
at the rear of the SDM-9220/9230 chassis, so that the wires terminate as follows:
Black wire: to the lug labeled -48V
Green/yellow: to the ground lug
White wire: to the lug labeled RTN
5. Connect the strip terminations of the 3 harness wir es to the -48 volt DC power supply,
as follows:
Black wire: to the -48 VDC post
Green/yellow wire: to the facility ground
White wire: to the 0 VDC post
6. Turn on the circuit breakers to the -48 volt DC power supply.
7. Turn the chassis power swi tch ON by pushing it to 1. The unit will begin power-up and
system check immediately.
SDM-9140 DC Unit
If at a later time you need to remove the unit’s cover or access internal components, turn OFF the unit and the -48 VDC power supply, and
disconnect the harness from the DC inlet on the NetPerformer
Warning
chassis to avoid electrical shock and damage to the unit.
The SDM-9140 DC unit has a single or redundant terminal block-48VDC power input, with an operating range from -36VDC to -72VDC.
The power supply modules are associated with the LEDs PS1 and PS2 on the front of the device. When facing the back of the unit, PS1 is on the left and PS2 is on the right.
The wire gauge to be used must be no smaller then 14 AWG. A rectangular
tongue terminal (stud size M3.5) is recommend to secure the wire to the terminal block.
The RETURN (positive lead) must be connected to the screw identified as “RTN”
The -48VDC (negative lead) must be connected to the screw identified as “-36V -
72V”
The Frame (Earth) Ground must be connected to the screw identified with the
Ground symbol.
Figure 3-20 below shows a typical DC terminal block located either on an hot-swap power
supply or fixed on the device. Note that the actual conn ec tor ma y be slight ly different.
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NetPerformer Hardware Installation Guide
NOTE: You only need one power connector for normal operation. The second connector
is to connect a redundant power source. When using only one hot-swap power source, the second slot should have a power supply slot cover.
Figure 3-20: DC Power Supply

3.9.2 System Status on Power-Up

On power-up, the SDM-9XXX Series unit executes program decompression, Signaling Engine software load and system test, which t akes less than one mi nute to comple te. You can follow the status of the initialization sequence from the console (see next section), or by watching the front or rear panel LEDs.
Table 3-4
startup sequence (after a power-on or software reset).
NOTE: The entire startup sequence is executed within 30 seconds. Some of its stages
shows the various front panel LED states that occur during the NetPer fo rm e r
are brief, and may be difficult to distinguish from the rest. Refer also to “System
Status LEDs” on page 4-11.
Stage PWR ST AL
1 green blink blink
2 green red green Hardware initialization by the bootstrap
Current Status of the SDM-9XXX Series Unit
Quick hardware test by the bootstrap. Blinking and frequent changes of the ST ATUS and ALARM LEDs occur during this stage
Table 3-4 Front Panel LED States During System Startup
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Hardware Installation
Stage PWR ST AL
3 green red off
4 green amber off
5 green amber amber
Current Status of the SDM-9XXX Series Unit
Bootstrap is running. Preparing to start the boot sector
Boot sector is running. Validating the application
Boot sector is running. Decompressing the application
off Application has started from a power-on
6 green off
red Application has started from a software reset
Application has started from a power-on; at
off
least one link is up
7 green green
Application has started from a sof tware reset;
red
at least one link is up
Table 3-4 Front Panel LED States During System Startup
NOTE: If the PWR LED does not light up or the STATUS LED is red at the end of this
sequence, the unit may be faulty. Contact Technical Support for assistance (see
“Technical Support” on page 1-11). See also “Troubleshooting Tips” on page 6-1.
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3.10 Connecting the Console Terminal

A console cable is provided with the product package to connect the SDM-9XXX Series unit to the console terminal.
For the SDM-9120/9220/9230 unit, this is a standard TIA-232 (V.24) straight­through cable with DB-9 female connectors at both ends (Ordering part number: 502-0811-006).
Figure 3-21: TIA-232 (V.24) Straight-through Cable with DB-9 Female Connectors
For the SDM-9140 unit, this is a USB to RJ-45M console cable (Ordering part number: CBLH-CONS-USB).
Figure 3-22: USB to RJ-45 Console Cable
This cable connects into a free USB port and is supported on compu ters running Windows (7/8).
NOTE: Some driver installation may be needed and may require Internet access.
3-34 Memotec Inc.
Hardware Installation
1 – RTS, (no connection) 2 – DTR, Connected to 7 3 – TXD 4 – GND 5 – GND 6 – RXD 7 – DSR, Connected to 2 8 – CTS (no connection)
Memotec also offers a DB-9 (female) to RJ-45 console cable (Ordering part number: CBLH-CONS, length of 2m or more) that must be connected into a computer serial port (DB-9 male connector). For computers not equip ped with a serial port, this console cable can be used with the help of a USB-to-serial adapter, available in most computer supply stores and/or sites.
NOTE: The only purpose of the console port is to access the CLI (see Figure 3-23).
Figure 3-23: RJ-45 Connector of Console Cable

3.10.1 Console Port Interface

To connect the console terminal to the SDM-9120/9220/9230 unit:
1. Install one end of the console cable to the SDM-9120/9220/9230 console port,
labeled CONSOLE on the rear panel. See“Rear View of the SDM-9120” on page 4-3 and “Rear View of the SDM-9220/9230 UAC” on page 4-5.
2. Connect the other end of the cable to a COM port on the console terminal or PC, or to a modem for dial-up connection to a remote console.
To connect the console terminal to the SDM-9140 unit:
1. Install the RJ-45M end of the console cable to the SDM-9140 console port, labeled CONSOLE on the front panel. See “Front View of the SDM-9140e” on page 4-7.
2. Connect the other end of the cable (USB) to a USB port on your PC or laptop.
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3.10.2 Important Console and Modem Settings for Startup

The console port performs autobaud detection when in auto-sensing mode. The SDM­9XXX Series unit will set the speed of the console port as soon as it detects an active
connection.
For a trouble-free startup, you must set the console terminal and modem as follows:
Caution
Console terminal: The default console speed is 9600 bps during bootstrap initialization, boot sector validation and system initialization. Set your console terminal emulator to 9600 bps to view all the system status messages of the
SDM-9XXX Series unit on-screen during the startup sequence.
•Modem: Configure your modem with the following AT commands:
- at&d0 to ignore DTR. The SDM-9XXX Series unit cannot supply DTR to the modem when in auto-sensing mode (the default setting).
- ats0=1 for Auto Answer mode.
- at&w0 to save the modem configuration.
Once system startup has completed successfully, the SDM-9XXX Series unit enters auto­sensing mode automatically. At that point, you can change your console speed, if desired.
Available console speeds are 1200, 2400, 4800, 9600, 19200, 28800, 38400, 57600 and 1 15200 bp s. The equipment you connect to the console port must
operate at one of these speeds.
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Hardware Installation

3.10.3 Activating the Console Connection

To activate the console connection:
1. Ensure that the SDM-9XXX Series unit has successfully powered up with no system
status errors (see “System Status on Power-Up” on page 3-32).
2. Power the console terminal on or start your console terminal emulation program. Take note of: “Important Console and Modem Settings for Startup” on page 3-36
3. When you see the prompt Type <ENTER> to connect, press the <Enter> key on the console terminal keyboard several times, until the SDM-9XXX Series unit responds with a prompt for the user login.
4. Enter the administrator login: ADMIN. This is the default login. Additional user logins can be defined. Refer to the
NetPerformer Reference Guides for details.
5. Enter the password for this login. When the password is entered correctly, the SDM-9XXX Series unit sends the
product banner to the console screen, as in this example:
LOGIN:ADMIN PASSWORD:*****
ACCEPTED SDM9230vx.x.xMemotecTechnologies,Inc.(c)2007 SignalingEnginex.x.x DSPcodeversion:x.x.x ConsoleconnectedonportCSL B327091>
NOTE: The default password for the administrator login is SETUP. Consult the
NetPerformer Reference Guides for instructions on ho w to change or remove the user password, if desired.
6. Enter the Display Alarms (DA) command at the NetPerformer console command line to verify that your unit is problem free. In particular, look for any alar m messages that indicate Call Technical Support.
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NetPerformer Hardware Installation Guide

3.11 Installing the Licensed Software Options

Execute the Product License Status (PLS) command at the NetPerformer console command line to install all licensed software options you have purchased for your SDM­9XXX Series unit.
Each licensed option includes a Software Licensing Agreem ent, which can be found in the product package. You must agree to the terms and conditions of this agreement
before loading the software. Each NetPerformer unit participating in the software application must be installed with a separate software license.

3.11.1 Software License Key

The Memotec Software License Key is a traceable number that is used to activate the licensed software option. Contact Memotec Technical Support for your Software License Key.
Enter this number during execution of the PLS command to activate the software license.
You must then execute Reset Unit (RU) command to apply the new license.
For details concerning installation of licensed software options, refer to the Software Installation and Licensing module of the NetPerformer Reference Guides, which are included on the NetPerformer Documentation CD in the product package.
3-38 Memotec Inc.
Hardware Installation

3.12 Connecting the LAN Hub

You must provide a standard straight through Ethernet 802.3 LAN cable (10/100/1000 Base-T, RJ-45M to RJ-45M) for connection to each LAN port. LAN cables are not
provided with the product package.
To connect the SDM-9120/9220/9230 unit to a LAN hub:
1. Connect one end of the LAN cable to on e of the SDM-9120/9220/9230 Ether net LAN
ports, labeled ETHERNET on the rear panel. See “Rear View of the SDM-9220/9230
UAC” on page 4-5.
2. Connect the other end of the LAN cable to one of the 10/100 Base-T ports on your local LAN hub.
3. The link is up when the LNK LED is on. The LED color indicates the speed of the LAN connection:
•Amber: 100 Mbps
Green: 10 Mbps
To connect the SDM-9140 unit to a LAN hub:
1. Connect one end of the LAN cable to one of the SDM-9140 Ethernet LAN ports
labeled ETHERNET on the front panel. See “Front View of the SDM-9140e” on
page 4-7.
2. Connect the other end of the LAN cable to one of the 10/100/1000 Base-T ports on your local LAN hub.
3. The Ethernet port link is up when the Left L ED is on. The LEDs indicate th e following:
•Left LED:
- Blinking/Green: Activity (traffic transmitted or received)
- On: The Ethernet port link is up
Right LED:
- Yellow: The speed of the LAN connection is 100 or 1000 Mbps
- Off: The speed of the LAN connection is 10 Mbps Make sure the power outlet
has power
No power to LAN hub
LAN connection does not work
Incorrect cable connection
Make sure the LAN hub is properly plugged in and switched on
If LINK LED is off, check LAN cable and replace if damaged
If LINK LED is on, make sure you are using the correct IP address for transmissions
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3-40 Memotec Inc.
4

Product Description

This chapter describes the main features of each SDM-9XXX Series base unit, and provides information about the optional hardware, the base unit’s chassis, Ethernet and Console ports, power supply, rackmount kit, DSP resources and interface cards.
NetPerformer Hardware Installation Guide

4.1 Chapter Overview

This chapter contains the following sections:
“SDM-9120 Base Unit” on page 4-3
“SDM-9220/9230 Base Unit” on page 4-5
“SDM-9140 Base Unit” on page 4-7
“Optional Hardware” on page 4-10
“Base Unit Chassis” on page 4-11
“Ethernet Ports” on page 4-13
“Console Port” on page 4-15
“Power Supply” on page 4-17
“Rackmount Kit” on page 4-18
“DSP Resources” on page 4-21
“Interface Cards” on page 4-24
4-2 Memotec Inc.
Product Description
1
8
2 3
4
5 6
7

4.2 SDM-9120 Base Unit

4.2.1 Front View of the SDM-9120 Base Unit

Figure 4-1: Front View of the SDM-9120

4.2.2 Rear View of the SDM-9120 Base Unit

1 System status LEDs 5 Serial port 2 Interface card slots 6 Console port 3 Ethernet ports (2) 7 Power supply 4 LAN status LEDs 8 Ground lug
Item Details
Base unit chassis, with two slots for interface cards
Two Ethernet ports (require customer-supplied LAN cables)
One serial port (requires custom serial cable) “Serial Port” on page 5-3 One console port, with console cable “Console Port” on page 4-15
Figure 4-2: Rear View of the SDM-9120
“Base Unit Chassis” on page 4-11
“Ethernet Ports” on page4-13
Table 4-1 Basic Features of the SDM-9120 Unit
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NetPerformer Hardware Installation Guide
Item Details
One UAC power supply, with removable power cable.
“Power Supply” on page 4-17
One rackmount kit “Rackmount Kit” on page 4-18
Table 4-1 Basic Features of the SDM-9120 Unit
4-4 Memotec Inc.
Product Description
4
52
11
6 7 8
101
3
9

4.3 SDM-9220/9230 Base Unit

4.3.1 Front View of the SDM-9220/9230 Base Unit

Figure 4-3: Front View of the SDM-9220/9230

4.3.2 Rear View of the SDM-9220/9230 Base Unit

1 Serial number 7 Console port 2 System status LEDs 8 Ground lug 3 Interface card slots 9 ON/OFF switch 4 Ethernet ports (2) 10 AC connector 5 LAN status LEDs 11 Power supply 6 Serial port
Figure 4-4: Rear View of the SDM-9220/9230 UAC
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NetPerformer Hardware Installation Guide
Item Details
Base unit chassis, with two (SDM-9220) or three (SDM-9230) slots for interface cards
Two Ethernet ports (require customer-supplied LAN cables)
“Base Unit Chassis” on page 4-11
“Ethernet Ports” on page4-13
One serial port (requires custom serial cable) “Serial Port” on page 5-3 One console port, with console cable “Console Port” on page 4-15 One power supply, with removable power cable. “Power Supply” on page 4-17 One rackmount kit “Rackmount Kit” on page 4-18
Table 4-2 Basic Features of the SDM-9220/9230 Unit
4-6 Memotec Inc.
Product Description
1
2
3 4
5 6
7 9 11
13
8 10
12
4
1
2
43 13
8 10 12 146
16
11
9 155
7

4.4 SDM-9140 Base Unit

4.4.1 Front View of the SDM-9140 Base Unit

1 Interface card slots (4) 6 USB port 11 Wireless status LED 2 Interface status LEDs 7 Console port 12 GPS antenna connector 3 Gig Ethernet ports (2) 8 Power supplies status LEDs 13 Wireless antenna connector 4 LAN status LEDs 9 GPS status LED 5 Serial port 10 System status LEDs
Figure 4-5: Front View of the SDM-9140s
1 Interface card slots (4) 5 Gig Ethernet ports 3-8
2 Interface status LEDs 6 LAN status LEDs 10 External clock In/Out 14 System status LEDs 3 Gig Ethernet ports 1-2
(SFP option)
4 Gig Ethernet ports 1-2
(RJ45)
(RJ45/LAN switch)
7 Serial port 11 GPS status LED 15 Wireless antenna
8 USB port 12 Power supplies status
Figure 4-6: Front View of the SDM-9140e
9 Console port 13 Wireless status LED
connector
16 GPS antenna
LEDs
connector
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1 2
3
4

4.4.2 Rear View of the SDM-9140 Base Unit

1 Cooling fans (3) 3 90-264 VAC Single Power Supply, 47-63 Hz 2 Ground lug 4 Hot-Swap Redundant AC Power Supply 1+1
(90-264 VAC, 47-63Hz)
Figure 4-7: Rear View of the SDM-9140 with UAC Power Supply Options
4-8 Memotec Inc.
Product Description
1 2 3
4
1 Cooling fans (3) 3 -36 to -60 VDC Single Power Supply 2 Ground lug 4 Hot-Swap Redundant DC Power Supply
Figure 4-8: Rear View of the SDM-9140 with -48VDC Power Supply Options
1+1 (-35 to -60 VDC)
Item Details
Base unit chassis, with four slots for interface cards
Two or eight Ethernet ports (require customer­supplied LAN cables)
“Base Unit Chassis” on page 4-11
“Ethernet Ports” on page4-13
One serial port (requires custom serial cable) “Serial Port” on page 5-3 One console port, with console cable “Console Port” on page 4-15 One to two power supplies, with removable
power cable.
“Power Supply” on page 4-17
One rackmount kit “Rackmount Kit” on page 4-18
Table 4-3 Basic Features of the SDM-9140 Unit
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4.5 Optional Hardware

Item Details
DSP module: low or high-density “DSP Resources” on page 4-21 Interface cards: FXS (dual or quad port), FXO (dual
or quad port), E&M/PTT (quad port), T1/E1 (single or dual port), Serial (dual port, SDM-9220/9230 only or single port SDM-9120/9140 only)
NOTE: The third interface card slot is not available on the SDM-9120/9220.
The fourth interface card slot is not available on the SDM-9120/9220/9230. The Ethernet Switch is only available on the SDM-9140e.
On the NetPerformer console, the ports are identified as follows:
“Interface Cards” on page 4-24
Table 4-4 Optional Hardware
Physical Port
Slot 1, digital port 1 100 Slot 1, digital port 2 150 Slot 2, digital port 1 200 Slot 2, digital port 2 250 Slot 3, digital port 1 300 Slot 3, digital port 2 350 Slot 4, digital port 1 400 Slot 4, digital port 2 450 ETHERNET (top) ETH1 ETHERNET (bottom) ETH2 ETHERNET SWITCH
(Ethernet ports 3 to 8 for the SDM-9140e)
Port Number on Console
(LINK)
ETHSWITCH
SERIAL PORT 1 CONSOLE CSL
Table 4-5 List of Physical Ports and Their Port Numbers
4-10 Memotec Inc.
Product Description

4.6 Base Unit Chassis

4.6.1 SDM-9220/9230 Physical Dimensions

Width: 42.7 cm (16.8")
Depth: 31 cm (12.2")
Height: 8.9 cm (3.5")
Typical weight: 4.5 kg (10 lb)

4.6.2 SDM-9120 Physical Dimensions

Width: 42.7 cm (16.8")
Depth: 31 cm (12.2")
Height: 4.5 cm (1.75")
Typical weight: 1.8 kg (4 lb)

4.6.3 SDM-9140 Physical Dimensions

Width: 42.7 cm (16.8")
Depth: 36 cm (14.2”)
Height: 4.5 cm (1.75")
Typical weight: 4.5 kg (10 lb)

4.6.4 System Status LEDs

Front Panel Three system status LEDs: POWER, STATUS and ALARM, are provided on the front
panel of the SDM-9XXX Series. These LEDs are located on the right side of the unit when viewed from the front. See “Front View of the SDM-9220/9230 Base Unit” on page 4-5 or
“Front View of the SDM-9140e” on page 4-7.
NOTE: For added convenience, on the SDM-9120/9220/9230 units, the same three
LEDs are provided on the rear panel, below Slot 1. See “Rear View of the SDM-
9220/9230 UAC” on page 4-5.
•POWER (green) goes on when the unit is powered on.
•STATUS (red/amber/green) indicates which program is operating on the unit, as
shown in Table 4-6
.
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ALARM (red/amber/green) indicates several states, including a system alarm when a software reset occurs. See Table 4-7
State Interpretation
.
Blinking Red/ Amber/Green
Red
Early stage of system startup, when the bootstrap program is executing a quick hardware test
Middle stages of system startup, when the bootstrap program is running
Later stages of system startup, when the boot sector is running
Amber
NOTE: The exact function that is taking place can be
determined in conjunction with the ALARM LED. See Table 3-4
in “Front Panel LED States
During System Startup” on page 3-32
Off
System startup complete. The application is running but no link is up
Green The application is running and at least one link is up
Table 4-6 STATUS LED States
State Interpretation
Blinking Red/ Amber/Green
Early stage of system startup, when the bootstrap is executing a quick hardware test
Red
Amber
A software reset has occurred A Write operation to Flash memory is in progress, e.g.
while saving the application after a download
a
Green Hardware initialization is in progress
Off
a.
No alarm has occurred on the unit since the alarms were last cleared
Table 4-7 ALARM LED States
NOTE: To turn the ALARM LED off, enter the CE (Clear ERR/DIAG LED) command at
the console command line.
Rear Panel As mentioned in the preceding section, the rear panel also includes a set of system status
LEDs, below Slot 1. These LEDS (POWER, STATUS and ALARM) duplicate the front panel system status LEDs. See “System Status LEDs” on page 4-11 for details.
4-12 Memotec Inc.
Product Description

4.7 Ethernet Ports

4.7.1 Ports

2 fully routed Ethernet IEEE 802.3 LAN interfaces with two optional SFP slots for
the SDM-9140e, each of which can accept a 1000Base-LX Ethernet optical SFP or a 1000Base-T RJ-45 electrical SFP.
6 additional Ethernet ports for the SDM-9140e connected through an integrated LAN switch.
RJ-45 10/100 Base-T connectors and 1000 Base-T (for the SDM-9140).
Each port can be configured with 6 IP addresses, providing a maximum of 12 IP
addresses per unit.
Auto-detect speed, 10 or 100 Mbps or 1000 Mbps (for the SDM-9140).
Frame types: Ethernet II, IEEE 802.2, 802.3, SNAP.
Ethernet interface: Ethernet II and IEEE 802.2, 802.3.
Standards: IP RIP V1/V2 or Sta tic, OSPF, NAT, IP Mu lticast IGMP V1/V2 PIM-
DM, BOOTP/DHCP Relay, DHCP client, IPX RIP and SAP, LLC2, 802.1p/q prioritization and VLAN, 802.1D Spanning T ree Protocol (STP), MAC Layer.
Filter Criteria: Based on protocol, address (source, destination or SAP) or custom filtering.
For information on connecting to the LAN hub, refer to “Connecting the LAN Hub” on
page 3-39.

4.7.2 LAN Status LEDs

For the SDM-9120/9220/9230 units, two pairs of LAN status indicators are located below
the Ethernet ports on the rear panel of the chassis (refer to “Rear View of the SDM-9220/
9230 UAC” on page 4-5). The LEDs for Ethernet port 1 are located on the left, and the
LEDS for Ethernet port 2 are located on the right. These LEDs indicate the following:
•LINK: Goes on when the corresponding LAN connection passes the Link Integrity test. In addition, the LED color indicates the LAN speed:
- Amber: Link integrity at 100 Mbps
- Green: Link integrity at 10 Mbps
- Off: No link integrity signal detected
ACT: Goes on (green) when there is activity on the corresponding LAN port (LAN traffic transmitted or received).
For the SDM-9140, two LEDS are embedded in each RJ-45 Ethernet connector (refer to
“Front View of the SDM-9140e” on page 4-7).
The Ethernet Port link is up when the Left LED is on. The LEDs indicate the following:
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NetPerformer Hardware Installation Guide
•Left LED:
- Blinking/Green: Activity (traffic transmitted or received)
- On: The link is up
Right LED:
- Yellow: The speed of the LAN connection is 100 or 1000 Mbps
- Off: The speed of the LAN connection is 10 Mbps

4.7.3 LAN Cables

Each Ethernet LAN port has an RJ-45 female connector to attach a LAN cable. Select a standard LAN cable with RJ-45 connectors at both ends.
RJ-45 Connector for Ethernet LAN Port
On the rear panel of the SDM-9120/9220/9230 and on the front panel of the SDM-9140, the RJ-45 female connectors marked Ethernet 1 and 2 provide two physical LAN port s for attachment to the local LAN hub (10/100Base-T, 1000Base-T for the SDM-9140, MDI connection).
The following table describes the RJ-45 pinout for the LAN port.
Pin No. Usage Description
1 TX+ Transmit (+) Output 2 TX- Transmit (-) Output 3 RX+ Receive (+) Input 4 (not used) 5 (not used) 6 RX- Receive (-) Input 7 (not used) 8 (not used)
Table 4-8 RJ-45 Pinout for Ethernet LAN Port
4-14 Memotec Inc.
Product Description

4.8 Console Port

4.8.1 Port

One PC-compatible console port:
DB-9 male connector on the SDM-9120/9220/9230 and RJ-45 female on the SDM-9140
TIA-232 (V.24) serial interface
Autobaud asynchronous transmission, 1200, 2400, 4800, 9600, 19200, 28800,
38400, 57600 and 115200 bps
NOTE: The equipment you connect to the console port must operate at 9600 bps
when you first power up the NetPerformer unit. Also, if you are connecting to
the console terminal via a modem, you must set the modem to ignore DTR. See “Important Console and Modem Settings for Startup” on page 3-36.
Auto-gender DTE/DCE
Protocol: VT-100 or PPP
Reverse console function provides an outbound port for control of external equipment using ASYNC communication via Telnet

4.8.2 Console Cable

A cable for the console port is included with the SDM-9XXX Series product package.
For the SDM-9120/9220/9230 unit, this cable is a standard TIA-232 (V.24) straight-through cable with DB-9 female connectors at both ends (Ordering part number: 502-0811-006).
For the SDM-9140 unit, this cable is a USB to RJ-45 console cable (Ordering part number: CBLH-CONS-USB).
To connect the SDM-9120/9220/9230 cable:
1. Connect one end of the cable to the SDM-9XXX Series console port, labeled CONSOLE on the rear faceplate. See “Rear View of the SDM-9220/9230 UAC” on
page 4-5.
2. Connect the other end of the cable to a COM port on the console terminal or PC, or to a modem for dial-up connection to a remote console.
For computers not equipped with a COM port, this cable can be used with the help of a USB-to-serial adapter, available in most computer supply stores and/or sites.
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NetPerformer Hardware Installation Guide
To connect the SDM-9140 cable:
1. Install the RJ-45M end of the console cable to the SDM-9140 console port, labeled CONSOLE on the front panel. See “Front View of the SDM-9140e” on page 4-7.
2. Connect the other end of the cable (USB) to a USB port on your PC or laptop.
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Product Description

4.9 Power Supply

The power supply is located on the right side when the SDM-9XXX Series unit is viewed from the rear. A different power supply is provided on the UAC and DC units.
NOTE: For information about the factory-supplie d power cable and connection to the
power source, turn to “Powering the Unit” on page 3-29.

4.9.1 SDM-9120 UAC

AC power connector
Voltage: Auto-sensing 100-240 VAC
Frequency: 50/60 Hz
Current: 0.8 A at 100 V and 0.4 A at 240 V
Maximum power consumption: 50 Watts

4.9.2 SDM-9220 UAC and SDM-9230 UAC

AC power connector
Voltage: Auto-sensing 100-240 VAC
Frequency: 50/60 Hz
Current: 0.8 A at 100 V and 0.4 A at 240 V
Maximum power consumption: 50 Watts
NOTE: Normal power consumption may be lower when the unit is not fully populated.

4.9.3 SDM-9140 UAC

AC power connector
Optional Hot-Swap Redundant AC Power Supply (1+1)
Voltage: Auto-sensing 90-264 VAC
Frequency: 47-63 Hz
Current: TBD
Maximum power consumption: TBD
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NetPerformer Hardware Installation Guide

4.10 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19" (48 cm) rack. The ordering part number for the SDM-9220/9230 is 100-1086-001, and KT-0021088 for the SDM-9120. To assemble the rackmount kit and install the unit in a rack, refer to
“Installing the Unit in a Rack” on page 3-21.
Figure 4-9: SDM-9220/9230 Installed with Rackmount Brackets
For the SDM-9220/9230 units, the kit includes:
Two brackets (left and right)
Six small screws for the brackets: Phillips 5 mm (3/16”)
Four mounting screws with washers: Phillips 10 mm (3/8”)

4.10.1 Using the Mounting Brackets for the SDM-9120 or SDM-9140

Figure 4-10: SDM-9120 with Rackmount Brackets
Figure 4-11: SDM-9140 with Rackmount Brackets
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Product Description
Rack mounting hole
Mounting holes on bracket to unit
Mounting holes on unit
To place the unit in a rack, follow these steps:
1. Secure the rack so that it does not move during the installation.
2. Prepare the mounting brackets and the support screws. See Figure 4-12.
When you unpacked your unit, locate a pair of mounting brackets with a bag of mounting screws. The larger screws secure the moun tin g br ac ke ts to th e un it. T he smaller screws are to attach the optional handle to the bracket.
Figure 4-12: Mounting Screws and Mounting Bracket
3. Optionally, you can add a handle to the bracket by aligning the handle with the holes and attaching the handle using 2 screws provided.
4. Using the mounting screws, secure each mounting bracket on either sid e of th e uni t along the front edge. Secure the bracket to the side of the unit with 3 screws, using the 3 holes closest to the front of the bracket. See Fi g ur e 4- 13 .
5. Insert the unit into the rack at the desired level and line the holes in the unit mounting SDM-9120 brackets with the holes in the rack mounting plates.
Figure 4-13: Side View of a Unit with a Bracket
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NetPerformer Hardware Installation Guide
TIP: The unit can be more easily mounted if support screws are installed halfway
just below
the bottom of the unit's final resting position in the rack. The mounting
brackets now have a place to rest during the installation process.
6. Once the unit is in position, tighten all the rack mounting screws.
To install the inner rails, do as follows:
1. Take the rails (Ordering part number: PP-0020642) from the box, and take them apart
to extract the inner rail.
2. Attach to the right side of the device, as seen in the image below. Place the inner rail as in the image and secure with three screws.
3. Repeat for the left side.
Figure 4-14: Side View of Rails
To install the outer rails, do as follows:
1. Take the right side outer rail and front/rear bracket from the box.
2. Attach the rear bracket to the rear side of th e outer rail flat side, with provided screws.
Do not righten the screws as it will have to be adjusted to the correct rack size.
3. Attach the front bracket to the front side of the outer rail flat side, with provided screws.
4. Insert the outer rail inside the rack, adjusting the rear bracke t if needed. When done, tighten the rear bracket screws.
5. Secure the front and rear of the right side outer rail to the rack.
6. Repeat for the left side outer rail.
To slide the device into the rack, do as follows:
1. Make sure inner and outer rails are firmly in place.
2. Align the inner rails on the unit with outer rails on the rack.
3. Slide the device into the rails, pushing evenly on each side, until you hear a ‘click’
from the locking mechanism.
4. Secure the front bracket to the rack, to prevent the unit from sliding out.
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Product Description
Notched edge

4.11 DSP Resources

High density, high performance DSP processors digitize, process and compress voice signals on the NetPerformer unit. The DSP processors handle voice compression software and fax/modem emulation.

4.11.1 DSP-160 Module for SDM-9120/9220/9230

A single low-density module (DSP-160) has 1, 2, 3, 5 or 6 DSP processors. Each DSP processor supports 5 digital timeslots. Maximum 30 voice channels per DSP module.
NOTE: One low-density onboard DSP processor is provided with each FXS, FXO and
E&M interface card to support analog voice calls. A maximum of 8 analog voice channels is permitted.
Figure 4-15: DSP-160 Module
NOTE: If you require support of more than 30 voice channels, upgrade to the high-
density DSP module (HD-DSP).
The low-density DSP module is intended for the SDM-9120, SDM- 9220 and SDM-9230 only. DO NOT replace the low-density DSP module
with a DSP intended for legacy NetPerformer products (SDM-9360,
Caution
SDM-9380 and SDM-9585).
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NetPerformer Hardware Installation Guide
Notched edge

4.11.2 High-density DSP Module for SDM-9120/9230

The high-density DSP module (HD-DSP) can be installed to support a greater number of voice calls.
Figure 4-16: High-Density DSP Module
A maximum of one HD DSP module can be installed on the SDM-9120or SDM-
9230.
A single high-density DSP module supports 60, 80, 100 or 120 timeslots. Maximum 120 voice channels per DSP.
NOTE: High-density DSP modules require NetPerformer software version 10.3.5
R01 or higher. Earlier software versions will report a hardware problem and log an error.
The high-density DSP module is intended for the SDM-9120, SDM­9230, SDM-9606 and SDM-9620 only. DO NOT replace the high-
density DSP module with a DSP intended for the SDM-9360, SDM-
Caution
9380 or SDM-9585.
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Product Description

4.11.3 High-density Onboard DSP for SDM-9140

For the SDM-9140, the high-density DSP resource s re quired for digital voice are provided onboard (unlike the SDM-9120/9230, which uses the DSP module). See “High Density
Onboard DSP” on page 4-23.
The SDM-9140 can be ordered with 0, 2 (40 voice channels) or 6 (120 voice channels) high density onboard DSP processors.
Figure 4-17: High Density Onboard DSP
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NetPerformer Hardware Installation Guide

4.12 Interface Cards

The NetPerformer interface cards add optional hardware interfaces to the SDM-9XXX Series. They provide a physical interface to external devices and networks, scalable to the needs of your application.
The SDM-9120 can be installed with a maximum of 2 low-profile interface cards.
The SDM-9220 can be installed with a maximum of 2 interface cards.
The SDM-9230 can be installed with a maximum of 3 interface cards.
The SDM-9140 can be installed with a maximum of 3 ultra-low-profile interface
cards.
For SDM-9120/9220/9230 units, the interface cards slide into slots located at the rear of the units (see “Rear View of the SDM-9220/9230 UAC” on page 4-5).
For the SDM-9140 unit, the interface cards slide into slots located at the front of the unit. See “Front View of the SDM-9140e” on page 4-7.
To install an interface card in the SDM-9XXX Series chassis, follow the procedure in
“Installing an Interface Card” on page 3-16.

4.12.1 SDM-9120 Compared to the SDM-9220/9230

All three units use the same interface boards; however, the SDM-9120 has a low profile chassis requiring only 1 Rack Unit of space. Consequently, the SDM-9120 interface cards must also be low profile using different faceplate than the SDM-92x0. See Figure 4-18 below.
Figure 4-18: Low-Profile and Regular Interface Cards
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Product Description

4.12.2 SDM-9140 Compared to the SDM-9220/9230

All three units use the same interface boards; however, the SDM-9140 has a 1 Rack Unit of space chassis; two interface cards can be stacked on top of one another into the chassis. Consequently, the SDM-9140 interface cards must be ultra low profile and use different faceplates than the SDM-92x0. See Figure 4-19 below.
Figure 4-19: Ultra-Low-Profile and Regular Interface Cards
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NetPerformer Hardware Installation Guide
Faceplate screws
Faceplate bolts
Left side L-shaped mounting bracket
Right side L-shaped mounting bracket

4.12.3 Converting an SDM-92x0 Card to an SDM-9120 Low-Profile

1. Remove the SDM-92x0 type faceplate from the interface card by unscrewing the two
screws securing that faceplate to the interface card.
2. On the SDM-9120 type low-profile faceplate, secure the L-shaped moun ting brackets using the bolts provided with the faceplate kit. Make su re that you put the bracket s in their correct positions as illustrated in Figure 4-20 below.
3. Secure the assembled SDM-9120 type faceplate to the interface card by screwing back the two screws used to fix the faceplate to the interface card as illustrated in
Figure 4-20 below.
Figure 4-20: SDM-9120 Interface Card Faceplate
The ordering part numbers for the replacement faceplate kits from SDM-92x0 to SDM­9120 are as follows:
KT-0021210: SDM-9120 Replacement Faceplate Kit for Quad E&M
KT-0021208: SDM-9120 Replacement Faceplate Kit for Dual FXO
KT-0021206: SDM-9120 Replacement Faceplate Kit for Quad FXO
KT-0021204: SDM-9120 Replacement Faceplate Kit for Dual FXS
KT-0021202: SDM-9120 Replacement Faceplate Kit for Quad FXS
KT-0021200: SDM-9120 Replacement Faceplate Kit for Single E1/T1
KT-0021198: SDM-9120 Replacement Faceplate Kit for Dual E1/T1
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Product Description

4.12.4 Converting an SDM-92x0 Card to an SDM-9140 Ultra Low-Profile

1. Place the provided Mylar insulator onto the bottom part of the SDM-9140 ultra low-
profile faceplate.
Mylar insulator on the faceplate
Figure 4-21: Mylar Overlay Installed on an SDM-9140 Faceplate
2. Position the SDM-92x0 interface card at a slight angle in front of the faceplate..
Figure 4-22: SDM-92x0 Card at an Angle in Front of the SDM-9140 Faceplate
3. Keeping the same angle, slide and position the interface card onto the faceplate.
When sliding the card onto the faceplate, take care not to damage the solder side components located under the card.
Caution
4. Secure the faceplate to the interface card with the two screws provided.
NOTE: The screws provided with the Quad E&M re placement faceplate kit must be
used with the provided Allen key. A standard #1 Phillips screwdriver can be
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NetPerformer Hardware Installation Guide
used with the screws provided with the other replacement faceplate kits.
Figure 4-23: SDM-92x0 Card Inserted into an SDM-9140 Faceplate
The ordering part numbers for the replacement faceplate kits from SDM-92x0 to SDM­9140 are as follows:
KT-0021385: SDM-9140 Replacement Faceplate Kit for Dual FXSKT-0021386:
SDM-9140 Replacement Faceplate Kit for Quad FXS
KT-0021387: SDM-9140 Replacement Faceplate Kit for Dual FXO
KT-0021388: SDM-9140 Replacement Faceplate Kit for Quad FXO
KT-0021389: SDM-9140 Replacement Faceplate Kit for Quad E&M
KT-0021390: SDM-9140 Replacement Faceplate Kit for Single E1/T1
KT-0021391: SDM-9140 Replacement Faceplate Kit for Dual E1/T1
KT-0021392: SDM-9140 Replacement Faceplate Kit for Single Serial
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Product Description

4.12.5 Types of Interface Cards

There are three types of interface cards:
Analog voice interface cards: FXS (dual or quad port), FXO (dual or quad port), E&M/PTT (quad port)
Channelized digital interface cards: T1/E1 (single or dual port)
Serial port (WAN) interface card (dual for the SDM-922 0/9230 or single for the
SDM-9140)

Analog Voice Interfaces

Three types of analog voice interface cards are available:
•FXS (dual or quad port). See “FXS Interface Cards” on page 4-29.
•FXO (dual or quad port). See “FXO Interface Cards” on page 4-31.
Universal E&M/PTT (quad port). See “Universal E&M/PTT Interface Card” on
page 4-32.
FXS Interface Cards
A Telco/PTT interface that acts like a PSTN Central Office.
Provides a Subscriber Line connection to a conven tio nal tw o- wir e an alog
telephone (pulse dial or DTMF touch-tone).
Generates loop current and ring volt age ( derived from -48V) as we ll as pulse dial or DTMF tones.
Detects off-hook and on-hook states.
Dual port interface with 2 RJ-11 female connectors for the dual FXS interface
card.
Quad port interface with 4 RJ-11 female connectors for the quad FXS interface card.
Equipped with an onboard DSP processor.
Up to 2 FXS interface cards can be installed in the SDM-9120 and SDM-9220, up
to 3 in the SDM-9230, and up to 4 in the SDM-9140, providing up to 16 analog FXS voice ports in a single unit.
Ordering part numbers for SDM-9120:
161-1350-000 for the dual FXS interface card 161-1326-000 for the quad FXS interface card.
Ordering part numbers for SDM-9220/9230:
161-1050-000 for the dual FXS interface card 161-1026-000 for the quad FXS interface card.
Ordering part numbers for SDM-9140:
161-1450-000 for the dual FXS interface card 161-1426-000 for the quad FXS interface card.
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NetPerformer Hardware Installation Guide
NOTE: To meet EMI homologation requirements, using the specific cables included with
the SDM-9140 FXS interface card is mandatory. For the Dual FXS:
- KT-0021369
- Kit, 2 x Cables for FXS or FXO, SDM-9140
- cable: CA-0021855 For the Quad FXS:
- KT-0021370
- Kit, 4 x cables for FSX or FXO, SDM-9140
- cable: CA-0021855
Figure 4-24: Dual FXS Interface Card (above), Quad FXS Interface Card (below)
NOTE: To interpret the status LEDs on these interface cards, refer to “Interface Card
Status LEDs” on page 4-39.
Use a two-wire cable for FXS connections. In rare circumstances, your telephone or fax may not work if you use a four-wire cable. Should this occur, replace the four-wire cable with a two-wire cable. If the
Caution
4-30 Memotec Inc.
problem persists, contact Technica l S uppo rt .
Product Description
NOTE: Except for the SDM-9140, you must install a ferrite on each cable
connected to an FXS port on an SDM-9XXX Series UAC unit installed in the
European Union or Russia. These ferrites are not provided with the product
package. For instructions, turn to “Installing the Ferrites (EMI Filters)” on page 3-
27.
FXO Interface Cards
Ordering part numbers for the SDM-9220/9230:
161-1051-000 for the dual FXO interface card 161-1052-000 for the quad FXO interface card.
Ordering part numbers for the SDM-9120:
161-1351-000 for the dual FXO interface card 161-1352-000 for the quad FXO interface card.
Ordering part numbers for the SDM-9140:
161-1451-000 for the dual FXO interface card 161-1452-000 for the quad FXO interface card.
NOTE: To meet EMI homologation requirements, using the specific cables included with
the SDM-9140 FXO interface card is mandatory. For the Dual FXO:
- KT-0021369
- Kit, 2 x Cables for FXS or FXO, SDM-9140
- cable: CA-0021855 For the Quad FXO:
- KT-0021370
- Kit, 4 x cables for FSX or FXO, SDM-9140
- cable: CA-0021855
The FXO interface card is a Telco/PTT interface that acts like a standard telephone set (a two-wire telephone in a loop start circuit). This interface card:
Provides a Subscriber Line connection to a Central Of fice or the st ation side of an analog PBX.
Detects ring voltage, closes the loop during off-hook, and opens the loop in an on-hook condition.
Generates pulse dial or DTMF tones.
Dual port interface with 2 RJ-11 female connectors for the dual FXO interface
card.
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NetPerformer Hardware Installation Guide
Quad port interface with 4 RJ-11 female connectors for the quad FXO interface card.
Equipped with an onboard DSP processor.
Up to 2 FXO interface cards can be installed in the SDM-9120 or SDM-9220, up
to 3 in the SDM-9230, and up to 4 in the SDM-9140, providing up to 16 analog FXO voice ports in a single unit.
Universal E&M/PTT Interface Card
Figure 4-25: Dual FXO Interface Card (above), Quad FXO Interface Card (below)
To interpret the status LEDs on these interface cards, refer to “Interface Card Status
LEDs” on page 4-39.
NOTE: Except for the SDM-9140, you must install a ferrite on each cable
connected to an FXO port on an SDM-9XXX Series UAC unit installed in the
European Union or Russia. These ferrites are not provided with the product
package. For instructions, turn to “Installing the Ferrites (EMI Filters)” on page 3-
27.
Ordering part number for the SDM-9220/9230:
161-1030-000 for the Universal E&M/PTT interface card.
NOTE: Replaces the legacy E&M card, part number 161-1027-000.
Ordering part number for the SDM-9120:
161-1330-000 for the Universal E&M/PTT interface card.
Ordering part number for the SDM-9140:
161-1430-000 for the Universal E&M/PTT interface card.
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