Published Date: October 29, 2019
Document #: 2571
This publication covers the following NetPerformer products:
SDM-9120SDM-9220SDM-9230SDM-9140
This publication contains information propriet ary to Memotec Inc. Any r eproduction, disclosure or unautho rized
use of this publication is expressly prohibited except as Memotec Inc. may otherwise authorize in writing.
Memotec Inc. reserves the right to make changes without notice in product or com ponen t desig n as war ranted
by evolution in user needs or progress in engineering or manufacturing technology. Changes which affect the
operation of the unit will be documented in the next revision of the manual.
We have made every effort to ensure the accuracy of the information presented in our documentation.
However, Memotec assumes no responsibility for the accuracy of the information published. Product
documentation is subject to change without notice. Changes, if any, will be incorporated in new editions of
these documents. Memotec may make improvemen ts or chang es in the product s or progra ms described within
the documents at any time without notice. Mention of products or services not manufactured or sold by
Memotec is for informational purposes only and constitutes neither an endorsement nor a recommendation for
such products or services.
Memotec Inc. is a wholly owned subsidiary of Comtech EF Data Corp., and its parent company Comtech
Telecommunications Cor p (NASDAQ: CMTL).
NetPerformer, SDM-8400, and the SDM-9XXX series of products are either registered trademarks or
trademarks of Memotec Inc.in Canada, the United States of America, and in other countries.
This chapter provides an overview of the NetPerformer SDM9XXX Series unit, explains how to use the NetPerformer
documentation, provides Memotec technical support information
and describes the training services provided by Memotec.
NetPerformer Hardware Installation Guide
1.1Chapter Overview
This chapter contains the following sections:
•“Product Overview” on page 1-3
•“About this Document” on page 1-7
•“Changes to Console Operations” on page 1-10
•“Technical Support” on page 1-11
•“Training and Documentation” on page 1-12
1-2 Memotec Inc.
Preface
1.2Product Overview
1.2.1SDM-9120
The NetPerformer SDM-9120 is an entry-level standalone chassis designed for network
convergence at the branch office level. It is a high speed, low cost, flexible and compact
unit that supports 8 analog or 60 digital telephony channels in a multitude of app lica tion
scenarios.
The SDM-9120 base unit has a 1U chassis with:
•One universal serial port equipped with HD-26 female connector (up to 8Mbps).
•Up to 8 FXS/FXO or E&M, or 60 T1/E1 CAS/PRI (lease lines) digital channels per
unit.
•Two expansion slots.
•All UAC base units come equipped with universal AC power supply and a choice
of 120 V AC North American or 240 VAC European power cord (must be specified
at time of ordering).
•A DB9F-DB9F console cable and 19-inch rackmount kit are also included in the
•A custom cable (HD-26 male connector) is required for the serial port, available
The basic software set provides support of PowerCell Voice and Data (including legacy
user data) and IP routing over Ethernet, serial or digital ports using PPP or Frame Relay
RFC-1490. Optional software licenses can be procured for support of:
•SkyPerformer satellite access
•TCP Acceleration
•SIP VoIP
•IP header compression
•Link Delay Compensation
•IPv6
1.2.2SDM-9220
The NetPerformer SDM-9220 is an entry-level standalone chassis designed for network
convergence at the branch office level. It is a high speed, low cost, flexible and powerful
unit that supports 8 analog voice connections in a multitude of application scenarios.
product package.
from Memotec Inc. or your NetPerformer distributor.
The SDM-9220 base unit has a 2U chassis with:
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NetPerformer Hardware Installation Guide
•One serial port equipped with HD-26 female connector.
•All UAC base units come equipped with universal AC power supply and a choice
of 120 V AC North American or 240 VAC European power cord (must be specified
at time of ordering).
•A DB9F-DB9F console cable and 19-inch rackmount kit are also included in the
product package.
•A custom cable (HD-26 male connector) is required for the serial port, available
from Memotec Inc. or your NetPerformer distributor.
The basic software set provides support of PowerCell Voice and Data (including legacy
user data) and IP routing over Ethernet, serial or digital ports using PPP or Frame Relay
RFC-1490. Optional software licenses can be procured for support of:
•SkyPerformer satellite access
•TCP Acceleration
•SIP VoIP
•IP header compression
•Link Delay Compensation
•IPv6
1.2.3SDM-9230
The NetPerformer SDM-9230 is a standalone chassis designed for network convergence
at the branch office level. It is a high speed, low cost, flexible and powerful unit that
supports analog/digital vo ice and da ta in a multitude o f application scenarios. It is ideal for
branch offices that require support for up to 12 analog or 120 digital telephony channels.
The SDM-9230 base unit has a 2U chassis with:
•One serial port equipped with HD-26 female connector.
•Three expansion slots for analog voice, dig i tal (T1/E1) voice/data and dual serial
•All UAC base units come equipped with universal AC power supply and a choice
•A DB9F-DB9F console cable and 19-inch rackmount kit are also included in the
•A custom cable (HD-26 male connector) is required for the serial port, available
interface cards.
of 120 V AC North American or 240 VAC European power cord (must be specified
at time of ordering).
product package.
from Memotec Inc. or your NetPerformer distributor.
1-4 Memotec Inc.
Preface
The basic software set provides support of PowerCell Voice and Data (including legacy
user data) and IP routing over Ethernet, serial or digital ports using PPP or Frame Relay
RFC-1490. Optional software licenses can be procured for support of:
•SkyPerformer satellite access
•TCP Acceleration
•SIP VoIP
•IP header compression
•Link Delay Compensation
•IPv6
1.2.4SDM-9140
The NetPerformer SDM-9140 is a standalone chassis designed for network convergence
at the branch office and central site level. It is a high speed, low cost, flexible and powerful
unit that supports analog/digital voice and data in a multitude of applicat ion scenarios. It is
ideal for locations that require support for up to 16 analog or 120 digital telephony
channels.
For the SDM9140s and
SDM-9140e
For the SDM9140e only
The SDM-9140 product line comes in two models: the SDM-9140s (standard model) or
the SDM-9140e (extended model). Both units have a 1U chassis with:
•One serial port equipped with HD-26 female connector.
The basic software set provides support of PowerCell Voice and Data (including legacy
Memotec Inc. 1-5
NetPerformer Hardware Installation Guide
user data) and IP routing over Ethernet, serial or digital ports using PPP or Frame Relay
RFC-1490. Optional software licenses can be procured for support of:
•SkyPerformer satellite access
•TCP Acceleration
•SIP VoIP
•IP header compression
•Link Delay Compensation
•IPv6
1.2.5Sales Contacts
To order NetPerformer units, DSP modules, cables and optional parts, contact Memotec
Inc. or your NetPerformer distributor. To contact Memotec Inc.:
•Mail:
Memotec Inc.
7755 Henri Bourassa Blvd. West
Montreal, Quebec
Canada H4S 1P7
•Telephone: +1 (514) 738-4781 during regular business hours, EST (GMT-5:00)
Fax: + (1) 514 738 4436
•Web: http://www.memotec.com
1-6 Memotec Inc.
Preface
1.3About this Document
This document, NetPerformer® SDM-9XXX Series Hardware Installation Guide, provides
the following information about the SDM-9120, SDM-9220, SDM-9230 and SDM-9140:
•Unpacking instructions (“Unpacking” on page 2-1)
•Hardware installation instructions (“Hardware Installation” on page 3-1)
•Product description (“Product Description” on page 4-1)
•Serial port specifications and user equipment connection (“Serial Port and User
Equipment Connections” on page 5-1)
•Troubleshooting procedures (“Troubleshooting Tips” on page 6-1)
•Warranty information (“Warranty Information” on page A-1)
•Regulatory compliance information (“Compliance Information and Safety
Warning” on page B-1)
For information on configuring the NetPerformer, consult the NetPerformer Reference Guides. See the “NetPerformer Document Set” on page 1-8 for a list of other references.
NOTE: All NetPerformer documents are available on the NetPerformer Companion CD,
which is included with your product package.
1.3.1Naming Conventions
In this document:
•The notation SDM-9XXX Series denotes the SDM-9120, SDM-9220, SDM-9230
and SDM-9140 products. The product is identified on the front of the unit.
•SDM-9120 products refer to the SDM-9120 UAC model.
•SDM-9220 products refer to the SDM-9220 UAC or -48VDC models.
•SDM-9230 products refer to the SDM-9230 UAC or -48VDC models.
•SDM-9140 products refer to the SDM-9140s and SDM-9140e UAC or -48VDC
models.
NOTE:The model number is identified on the nameplate on the bottom of
the unit.
1.3.2Audience
This document is intended for use by NetPerformer system administrators as well as
technicians who are qualified to set up, configure and troubleshoot a NetPerformer
Enterprise Network.
Installation of NetPerformer hardware requires knowledge and proficiency in the
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NetPerformer Hardware Installation Guide
configuration, operation, maintenance and security of all enterprise network elements in
your application. You should also have a thorough understanding of telecommunications
and be familiar with the networking strategies and telephony solutions currently used by
your organization.
1.3.3Instructions to the Reader
Instructions to the reader include notes, cautions and warnings, which are distingu ish ed
from the rest of the text by distinctive formatting and icons. Here is an example of each:
NOTE: A note may contain a reference, tip or other information related to the subject at
hand. The content of a note is intended to be helpful or of interest to the reader.
A caution contains an instruction that the reader must follow in order
to prevent damage to equipment, network failure or loss of data.
The content of a caution must be read carefully and explicitly
Caution
obeyed.
A warning contains an instruction that the reader must follow in order
to prevent electrical shock, death or serious injury to personnel.
The content of a warning must be read carefully and explicitly
Warning
obeyed.
1.3.4NetPerformer Document Set
For complete information on the NetPerformer, consult the following:
•NetPerformer Reference Guides
Includes detailed information on new generation NetPerformer features, menus,
commands, parameters and statistics displays.
•NetPerformer Hardware Installation Guides
These documents describe the hardware specific to each NetPerformer product,
including installable options, complete installation instructions and firm w ar e
download procedures.
•NetPerformer Release Bulletins
These documents summarize the system specifications, software fixes and
changes, and post-production documentation changes for a particular
NetPerformer release.
•NetPerformer Network Design Guide
Offers valuable tips on how to design a NetPerformer application for maximum
efficiency, including an analysis of data and voice traffic throughput issues and
the impact of traffic flow. Provides examples of network setup and traffic
measurement using various NetPerformer products.
1-8 Memotec Inc.
Preface
1.3.5Related Documents
All of the documents listed here are available on the Ne tPe rfor mer Co mpanion CD, which
is included with your product package (Ordering part number: 520-0081-001).
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NetPerformer Hardware Installation Guide
1.4Changes to Console Operations
The following change to console operations was made in NetPerformer firmware version
V9.2.0, and still applies to firmware version V10.1.X and higher. If you are familiar with
earlier versions of the NetPerformer firmware, this change should be taken into
consideration before you configure or manage the prod uct.
•The way you access the NetPerformer console has changed to allow for multiple
user profiles:
The default LOGIN is now ADMIN instead of ACT.
Caution
NOTE: The default PASSWO R D for this login remains SETUP.
For full instructions on setting up user profiles, refer to the Quick Configuration module of
the NetPerformer Reference Guides.
1-10 Memotec Inc.
Preface
1.5Technical Support
Memotec Technical Support is designed to meet your full range of support needs. From
basic service to mission-critical support, we are committed to ensuring your success with
NetPerformer products. By employing state-of-t he-art products and the latest technologies
available, we provide some of the fastest, most efficient service in the industry.
Our entire support organization is focused on complete customer satisfaction and
providing immediate solutions to your business needs.
You can contact Technical Support by calling or sending email to our help-desk facilities:
•Telephone: +1 (514) 738-4781 during regular business hours, EST (GMT-5:00)
•Email: memotecsupport@memotec.com
Be prepared to provide the following information:
•Your name
•Company name
•Your location
•Telephone number
•Product serial number (see next section)
•Product work order number (see next section)
•Detailed problem description
•Remote access to the troubled unit via Telnet or dial-up modem
1.5.1Providing Product Numbers to Technical Support
The product serial number may be requested when communicating with NetPerfor mer
Technical Support. The serial number can be found on the rear o f the unit. See “Rear View
of the SDM-9220/9230 UAC” on page 4-5.
1.5.2Checking the Contents of Your Product Package
As soon as you receive your NetPerformer product, check the carton
and its contents for any sign of damage during shipment. If there is any
Caution
Before you install your NetPerformer product, verify the content s of the carton to ensure
that you have received all the unit’s, accessories, cables and optional hardware that you
ordered.
damage, contact the shipping agent immediately.
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NetPerformer Hardware Installation Guide
NOTE: A summary of product items appears on “Product Description” on page 4-1.
If any items are missing, or if you have any questions concerning your shipment, contact
Technical Support.
1.5.3Returning a NetPerformer Unit
If you need to return a NetPerformer unit for any reason, you must ship it in the original
carton using adequate shock insulation material. Failure to do so may void the
equipment warranty. Consult the Warranty statem ents included with the product package.
Contact Technical Support for RMA requirements.
1.6Training and Documentation
We offer a variety of classes to reduce your learning curve and make your employees
more productive. Studen t s learn how to t ailor NetPerformer produ cts to me et their specific
business requirements. Each course is developed and delivered by certified instructors
who have in-depth expertise and extensive technical training experience. Customized
courses, tailored to meet your business needs, are also available.
To learn more about our training services, email our education facilities at
memotectraining@memotec.com
1.6.1Request for Comments
Our Technical Publications group welcomes your feedback. Please help us improve future
releases of this document by sending us your comments and suggestions. You can send
email to docs@memotec.com.
.
1-12 Memotec Inc.
2
Unpacking
This chapter provides information on how to select an
appropriate location for the NetPerformer SDM-9XXX Series
unit, and includes details on size, distance and environmental
requirements. It also explains how to prepare the site for troublefree installation.
NetPerformer Hardware Installation Guide
2.1Chapter Overview
This chapter contains the following sections:
•“Selecting a Location” on page 2-3
•“Preparing the Site” on page 2-5
2-2 Memotec Inc.
Unpacking
2.2Selecting a Location
To ensure that the SDM-9XXX Series unit functions properly, you should install the unit in
an appropriate location which satisfies certain criteria for size, connection distance and
ambient environment.
Unit must be installed in a restricted access location.
Caution
Size
Requirements
Distance
Requirements
•Select a standard 19" (48 cm) equipment rack or a hard, flat surface that is:
-Near an easily accessible AC power source (or possibly DC as required).
-Capable of supporting the weight and size of the SDM-9XXX Series unit, its
cabling and attached equipment.
•To ensure proper ventilation of the SDM-9XXX Series unit, leave 5 cm (2 inches)
of unobstructed space around the unit chassis.
•Ensure that a sufficient number of shelves, supports, racks and cabinets are
available to safely house all equipment.
•The SDM-9XXX Series unit should be no more than 2 meters (approx. 6 feet)
away from an easily accessible power supply appropriate to the type of power
supply on the unit:
In countries where a 2-pin non-grounded power cord must be used for
the SDM-9XXX Series UAC, ensure that the unit is independently
grounded with a wire from Ground securely attached to the ground lug
Warning
on the power supply at the rear of the unit chassis.
For the location of the ground lug, refer to:
“Rear View of the SDM-9120” on page 4-3 or
“Rear View of the SDM-9220/9230 UAC” on page 4-5 or
“Rear View of the SDM-9140 with UAC Power Supply Options” on
page 4-8 or
“Rear View of the SDM-9140 with -48VDC Power Supply Options” on
page 4-9
-The maximum length of user equipment connections is relative to the serial
(WAN/user) port speed:
-6 Mbps: 8 meters (25 feet)
-2 Mbps or less: 30 meters (100 feet)
•There should be no more than 8 meters (25 feet) betwee n modems and W AN link
(PVCR) connections.
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NetPerformer Hardware Installation Guide
•Equipment that is directly connected to the voice interfaces can be placed much
farther away. Up to 2750 meters (9000 feet) of cable is permitted between each
NetPerformer analog interface and its attached equipment.
NOTE: Distance may be an import ant factor for an E&M interface on the SDM UAC unit.
If the PBX and the NetPerformer UAC unit are not near each other (in the same
room, for example) then their AC grounds may not be the same. See “E&M
Grounding Considerations” on page 3-26 for a workaround.
Environmental
Requirements
For trouble-free operation of the SDM-9XXX Series unit, its location must satisfy the
following environmental criteria:
•Operating temperature: 0C to 50C (32F to 122F).
NOTE:Above 3048 meters (10 000 feet) altitude the maximum operating
temperature of the unit drops from 45°C to 35°C.
•Storage temperature: -20C to 65C (-4F to 149F).
•Ventilation r equirement: leave 5 cm (2 inches) of unobstructed space ar ound the
unit. All unused slots must be closed with a plate.
2-4 Memotec Inc.
Unpacking
2.3Preparing the Site
2.3.1What You Will Need
For trouble-free installation of the NetPerformer hardware make sure you have the
following on hand:
•The SDM-9XXX Series unit, with all accessories, cables and optional hardware
you received in the product package. For details, see “Product Description” on
page 4-1.
•At least one of the following configuration and management access devices:
-A console terminal (TTY terminal or a PC equipped with terminal emulation
software) for direct or dial-up connection to the console port at the rear of the
SDM-9XXX Series unit, or
-A TELNET network device accessed through IP connectivity over LAN/WAN,
or
-An SNMP agent accessed through IP connectivity over LAN/WAN.
NOTE: When you first take the SDM-9XXX Series unit out of the box, the only
configuration device you can use is the console terminal, since the unit does not
yet have an IP address. For details, see “Connecting the Console Terminal” on
page 3-34.
•A sufficient number and length of cables for all ports:
-One RJ-48 to RJ-48 cable for each T1/E1 port (at least 26AWG, or 0.4mm)
-Two BNC coaxial cables for each T1/E1 port that will be configured for E1-75
operations
NOTE: An adapter is also required for an E1-75 connectionon an E1/T1 port. The
following adapter is available:
RJ-48 to E1-75 dual BNC (Ordering part number: AG2CA0001). See “Adapter
Cable” on page 4-45 for details.
-One custom-made HD-26 cable for each serial port. Details are provided in
“Serial Port and User Equipment Connections” on page 5-1.
-One straight through 10/100 Base-T LAN cable, RJ-45M to RJ-45M, for each
Ethernet port.
NOTE: The above cables are not provided with the SDM-9XXX Series product
package.
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NetPerformer Hardware Installation Guide
-One RJ-11 to RJ-11 cable for each FXS or FXO port
-One RJ-45 to RJ-45 cable for each E&M/PTT port
•All user equipment that will be directly connected to the serial ports.
•A sufficient number of ferrites for the cables connecting to the ports on the unit.
For details, see “Installing the Ferrites (EMI Filters)” on page 3-27 for the ferrites
required on the different product models for the various types of ports, the
countries where these ferrites are required, and installation instructions.
NOTE: These ferrites are not provided with the product package.
2-6 Memotec Inc.
3
Hardware Installation
This chapter provides step-by-step procedures on how to set up
and install the NetPerformer SDM-9XXX Series unit.
NetPerformer Hardware Installation Guide
3.1Chapter Overview
This chapter contains the following sections:
•“Installing the DSP module” on page 3-3
•“Installing or Upgrading the DSP Module” on page 3-5
•“Closing the Chassis Casing” on page 3-7
•“Removing an Interface Card” on page 3-9
•“Hardware Strapping” on page 3-13
•“Installing an Interface Card” on page 3-16
•“Installing the Unit in a Rack” on page 3-21
•“E&M Wiring and Grounding” on page 3-24
•“Installing the Ferrites (EMI Filters)” on page 3-27
•“Powering the Unit” on page 3-29
•“Connecting the Console Terminal” on page 3-34
•“Installing the Licensed Software Options” on page 3-38
•“Connecting the LAN Hub” on page 3-39
3-2 Memotec Inc.
Hardware Installation
3.2Installing the DSP module
This procedure must be followed to install a DSP module.
NOTE: This procedure does not apply to the SDM-9140, which uses onboard DSP
circuits for digital voice instead of a DSP module.
3.2.1Opening the Chassis Casing
► To open the casing of the SDM-9120/9220/9230 chassis:
1.Wear an ESD (Electrostatic Sensitive Devices) wrist strap, and attach it to the ground
lug on the power supply at the rear of the SDM-9120/9220/9230 chassis.
See “Rear View of the SDM-91 20” on page 4-3 or “Rear View of the SDM-9220/9230
UAC” on page 4-5 for the exact location of the ground lug.
Electrostatic charges can damage system components. Always use an
ESD wrist strap when accessing internal components of the unit.
Caution
NOTE: In countries where a 2-pin non-grounded power cord must be used, ensure that
the SDM-9120/9220/9230 unit is independently grounded with a wire from
Ground securely attached to the ground lug located at the r ear of the SDM-912 0/
9220/9230 chassis.
2.Ensure that the SDM-9120/9220/9230 unit is securely placed on a hard, flat surface,
with the port connectors facing you.
3.Turn the power switch OFF by pushing it to 0, and unplug the power cord from the
power supply.
To avoid electrical sh oc k and da mag e to th e un it, ma ke sur e th at the
unit is disconnected from its power source before you access any of its
Warning
4.Remove the cover of the unit, and depending on the model (SDM-9220 and SDM-
9230, or SDM-9120) do as follows:
internal components. Use ESD procedure at all times.
For the SDM9220 and SDM9230
Memotec Inc. 3-3
a. Remove the 3 screws that secure the lip of the cover to the rear of the unit’s
chassis.
NetPerformer Hardware Installation Guide
Remove 3 screws
Lift up from
the rear
Pull forward over
the front panel
Remove 3 screws on top
Gently spread sides
while lifting cover
Remove 2 screws on each side
b. Pull the cover up slightly from the rear of the unit first, to disengage it from the
clips on the chassis wall that hold it in place.
c. Nudge the cover forward slightly over the front panel.
d. Roll the cover off over the front of the unit.
For the SDM9120 only
Figure 3-1: Removing the Cover from the SDM-9220/9230 Chassis
a. Remove the 3 screws on the top of the chassis and the 2 screws on each side of
the unit.
b. By holding the bottom sides of the cover, pull the cover up gently while slightly
pulling to either side of the unit.
Figure 3-2: Removing the Cover from the SDM-9120 Chassis
3-4 Memotec Inc.
Hardware Installation
Slots for interface cards
Å
ÇÉ
DSP Socket
3.2.2Installing or Upgrading the DSP Module
Follow the procedure in this section for both installa tio n and up gra de of a DSP module on
the SDM-9120/9220/9230 unit.
The low-density (DSP-160) and high-density (HD) DSP modules are
intended for the SDM-9120/9220/9230 unit only.
DO NOT replace the DSP-160 or HD DSP module with a DSP module
Caution
NOTE: The synchronous HD DSP module requires NetPerformer software version
10.2.3 R08 or higher. The synchronous low-density DSP module requires
version 10.3.5 R02 or higher. Earlier software versions will report a hardware
problem and log an error.
intended for the SDM-9360, SDM-9380 or SDM-9585.
Likewise, do not install a DSP-160 or HD DSP mo dule in an SDM-9360,
SDM-9380 or SDM-9585 unit.
Figure 3-3: Location of Optional Hardware on the Main Board
The optional DSP module is installed in the DSP socket located on the main board of the
SDM-9120/9220/9230 unit. See Figure 3-3
Memotec Inc. 3-5
for the exact location of the DSP socket.
NetPerformer Hardware Installation Guide
Y ou can inst all either the HD DSP module or the DSP- 160 module in this DSP socket. See
“DSP Resources” on page 4-21 for a description of these two types of DSP modules.
NOTE: To ensure proper digital voice operations and performance, install the optional
DSP module before you power up and configure the unit.
► To install a DSP module:
1.Open the SDM-9120/9220/9230 chassis casing as described on “Installing the DSP
module” on page 3-3, heeding the
Warning to turn the unit off and disconnect the power cord first.
2.Locate the DSP socket on the main board. It is a standard 72-pin DSP connector
located in the upper left corner of the unit when looking at the main board from the
rear. See “Location of Optional Hardware on the Main Board” on page 3-5 for the
exact location.
3.Holding the DSP module by the edge, carefully remove it from its protective
packaging.
Caution note concerning ESD procedure, and the
Do not expose the DSP module or the SDM-9120/9220/9230 unit to a
magnetic field or electrostatic charge a t any time. Otherwise, damage to
the components may occur. Use ESD procedures at all times.
Caution
4.Hold the DSP module over the DSP socket at an angle of about 15° with its
edge down, closest to the edge of the unit’s chassis
. Center the module over the
notched
socket.
5.Insert the DSP module into the DSP socket:
a. First push the bottom edge of the module into the socket.
b. Then press the top edge back to the right until the module snaps into place
between two metal clips at each end of the DSP socket.
When properly installed, the DSP module should rest at an angle of about 45°.
Do not force the DSP module into the DSP socket. If the DSP module
does not snap into place easily or sit properly in the socket, make sure
you have inserted it with the notched edge down, closest to the edge of
Caution
the unit’s chassis.
6.Close the chassis casing as described on “Closing the Chassis Casing” on page 3-7.
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Hardware Installation
3.2.3Removing a DSP Module
DSP modules must be removed with care. Use ESD procedure at all
times.
Caution
► To remove a DSP module:
1.Open the SDM-9120/9220/9230 chassis casing as described on “Installing the DSP
module” on page 3-3, heeding the
Warning to turn the unit off and disconnect the power cord first.
2.Locate the small metal clips that hold the DSP module into place at each end of the
DSP socket. Push the clips apart with the tips of your fingers. The module will spring
into a more vertical position.
3.Holding the DSP module by its edge, carefully lift it up and out of its socket.
Do not expose the DSP module or the SDM-9120/9220/9230 unit to a
magnetic field or electrostatic charge a t any time. Otherwise, damage to
the components may occur. Use ESD procedures at all times.
Caution
Caution note concerning ESD procedure, and the
4.If you are not installing another DSP, replace the unit’s cover as described in the ne xt
section.
3.2.4Closing the Chassis Casing
Do not turn the unit on unless its cover is properly installed and
secured.
Caution
► To close the casing of the SDM-9220/9230 chassis:
1.Hook the bottom lip of the front of the cover onto the bottom of the SDM-9120/9220/
9230 unit’s front panel, using an upward motion.
NOTE: If the bottom lip of the cover is fitted properly onto the front of the chassis,
the light pipes for the system status LEDs will slip easily into the holes
provided for them.
2.Keeping the bottom lip in place on the front panel, rotate the rear of the cover down
over the unit chassis. You may need to push the cover slightly toward the rear to
ensure that it is well seated over the rear panel. See Figure 3-4
.
Memotec Inc. 3-7
NetPerformer Hardware Installation Guide
Hook the cover over
the front panel.
Roll down over
the rear panel.
3.To secure the lip of the cover to the rear of the unit’s chassis, replace the three screws
that you removed earlier. See Figure 3-1
9220/9230 Chassis” on page 3-4 for their exact location.
Figure 3-4: Replacing the Cover on the SDM-9220/9230 Chassis
on “Removing the Cover from the SDM-
► To close the casing of the SDM-9120 chassis:
1.Align the cover with the base of the unit.
2.Push the cover down gently, until it snaps into place.
3.Secure the cover to the base unit by replacing all screws that were removed earlier,
see Figure 3-2
for their exact location.
3-8 Memotec Inc.
Hardware Installation
3.3Removing an Interface Card
NOTE: This procedure must be followed to change the hardware strapping on an
interface card that has already been installed. (For interface card installation,
see “Installing an Interface Card” on page 3-16.)
► To remove an interface card:
Do not expose the interface card or the SDM-9XXX Series unit to a
magnetic field or electrostatic charge at any time. Electrostatic
charges can damage system components. Always follow ESD
Caution
Warning
procedures and use an ESD (Electrostatic Sensitive Devices) wrist
strap when accessing internal components of the unit.
To avoid electrical shock and damage to the unit, make sure that
the unit is disconnected from its power source before you access
any of its internal components. Use ESD procedure at all times.
1.Wear an ESD (Electronic Sensitive Devices) wrist strap, and attach it to the ground
lug on the power supply at the rear of the SDM-9XXX Series chassis.
For the exact location of the ground lug, see:
“Rear View of the SDM-9120” on page 4-3 or
“Rear View of the SDM-9220/9230 UAC” on page 4-5 or
“Rear View of the SDM-9140 with UAC Power Supply Options” on page 4-8 or
“Rear View of the SDM-9140 with -48VDC Power Supply Options” on page 4-9
NOTE: In countries where a 2-pin non-grounded power cord must be used, ensure
that the SDM-9XXX Series unit is independently grounded with a wire from Ground
securely attached to the ground lug located at the rear of the SDM-9XXX Series
chassis.
2.Ensure that the SDM-9XXX Series unit is securely placed on a hard, flat surface, with
the port connectors facing you.
3.Turn the power switch OFF by pushing it to 0, and unplug the power cord from the
power supply.
NOTE: You do not need to disconnect any cables that may be connected to the data
(WAN/User), LAN or console ports, or to other interface cards that may be already
installed.
4.Using a small, non-magnetized Phillips screwdriver, loosen the 2 captive screws that
hold the faceplate of the interface card onto the chassis wall.
Memotec Inc. 3-9
NetPerformer Hardware Installation Guide
Approximately 3.8 cm (1.5”)
5.Pull the interface card horizontally out of the slot using the tips of your fingers.
Caution
► Removing an FXS or E&M interface card from the TOP interface slot
of an SDM-9140 Series unit:
a. If the bottom interface card slot is empty, remove the faceplate.
OR
If the bottom interface card slot contains a card, partially remove the
bottom card by sliding it out approximately 3.8 cm or 1.5 inches from
the card slot (see Figure 3-5
If you are removing an FXS or E&M card from an SDM-9140 Series
unit:
To prevent damage to certain electronic components located under the
FXS and E&M cards, use one of the following methods when removing
them from either the TOP or BOTTOM card slots of SDM-9140 units.
).
Figure 3-5: Partially Removing the Bottom Card in an SDM-9140 Unit
b. Slowly pull the interface card horizontally out of the slot using the tip s of
your fingers.
IMPORTANT: When removing the top card, make sure that the solder side
(bottom) of the card does not interfere with the component side (t op) of the
bottom interface card.
c. Reinstall the faceplate of the bottom interface card slot.
OR
Reinsert the bottom interface card into the card slot.
3-10 Memotec Inc.
Hardware Installation
Plastic card rails
Plastic card rails
Pull the card out of the slot at a
slight angle to the card slot
► Removing an FXS or E&M interface card from the BOTTOM interface
slot of an SDM-9140 Series unit:
a. If the top interface card slot is empty, remove the metal faceplate.
OR
If the top interface card slot contains a card, remove the card from the
top interface card slot.
b. Using the tips of your fingers, slowly pull the interface card horizontally
out of the slot, at a slight angle (see Figure 3-6
), making sure the
components on the bottom of the card do not touch the base of the
chassis.
Figure 3-6: Removing an FXS or E&M Interface Card From an SDM-9140
c. Reinstall the faceplate on the top interface card slot.
OR
Reinsert the top interface card into the card slot.
IMPORTANT: When reinserting the top interface card, make sure that the
solder side (bottom) of the top card does not interfere with the component
side (top) of the bottom card.
6.To disengage the interface card from the connector on the main b oard, you may need
to use a small, non-magnetized flat-head screwdriver to gently pry the faceplate of
the interface card away from the chassis wall. If you must do this, be very careful
that you do not apply too much force on the interface card or its faceplate.
7.Install a metal faceplate to cover the slot cutout. The metal faceplate goes behind the
chassis wall, and can be inserted through the slot opening. To secure the metal
faceplate in place, tighten the 2 captive screws.
Memotec Inc. 3-11
NetPerformer Hardware Installation Guide
NOTE: To limit electromagnetic interference and ensure optimum ventilation inside the
unit’s chassis, there should be no large openings on the rear panel of the unit.
3-12 Memotec Inc.
Hardware Installation
Port 1
Port 2
Jumper J4
Jumper J7
3.4Hardware Strapping
3.4.1E1-75 Jumpers
On the single/dual port T1/E1 interface card, 2 jumpers must be installed for each port that
will be used for an E1 connection at 75 Ohms. These jumpers are required for compliance
with EMC Immunity standard EN 55024. They are provided with the card.
If the jumpers are not installed correctly, an E1-75 connection may
experience noise due to electromagnetic interference.
Caution
NOTE: An E1-75 connection is accomplished by inst alling an ada pter on the E1 /T1 port.
The following adapter is available from Memotec: RJ-48 to E1-75 dual BNC
(Ordering part number: AG2CA0001). If you are not using an adapter for E1-
75 operations, you can skip this procedure.
The jumper connectors are located between the two ports (refer to Figure 3-7
•Port 1 (on the left when the card is viewed from the front) is gove rned by jumpers
installed on connector J4. This is the only jumper connector available on the
single port T1/E1 interface card.
•Port 2 (on the right) is governed by jumpers installed on connector J7.
):
Figure 3-7: Jumper Connectors J4 and J7 on the Dual Port T1/E1 Interface Card
Memotec Inc. 3-13
NetPerformer Hardware Installation Guide
► To install jumpers for an E1-75 connection on a single/dual port T1/E1 interface
card:
NOTE: Hard strapping must be done carefully, to ensure that the pins are well-engaged
in the jumper base on both sides.
Warning
1.Remove the T1/E1 interface card from the SDM-9XXX Series chassis, following the
procedure “Removing an Interface Card” on page 3-9.
2.Hold the interface card firmly in one hand.
Use extreme caution when setting the NT/TE mode. Jumpers must
not be installed while the unit is under power. To avoid electrical shock
and damage to the interface card or other hardware component s, make
sure that the unit is disconnected from its power source before you
access any of its internal components. Also ensure that the RJ-48 to
E1-75 dual BNC adapter cable has been disconnected from the
digital port. Use ESD procedure at all times.
Do not expose the interface card or the SDM-9XXX Series unit to a
magnetic field or electrostatic charge at any time. Otherwise, damage to
the components may occur. Use ESD procedures at all times.
Caution
3.Using needle-nosed pliers, install the two jumpers as follows (refer to Figure 3-7
PortConnectorJumperPins Covered
11 and 3
1J4
22 and 4
11 and 3
2J7
22 and 4
Table 3-1 Jumper Installation Parameters
A
white dot is printed on the board next to pin 1.
As a result, the long side of the jumpers will lay parallel to the port connectors J2 and
J3 on the card.
Make sure that the pins are well-engaged in the jumper base on both
sides.
Caution
):
4.Close the chassis casing as described on “Closing the Chassis Casing” on page 3-7.
3-14 Memotec Inc.
Hardware Installation
5.Connect the following adapter for E1-75 operations onto the digital port: RJ-48 to E175 dual BNC adapter cable (Ordering part number: AG2CA0001).
NOTE: Without an adapter, the E1 port will not operate at 75 ohms.
The adapter and attached BNC coaxial cables require strain relief to
ensure that they do not loosen from the digital port:
-If the unit is mounted in a rack, you must secure the cables to a side
Caution
rail using tie-wraps, or support the weight of the cables on a tray
-If the unit is on a table, you must support the weight of the cables
on the table.
The digital port can desynchronize and the un it reset if the full weight of
the BNC coaxial cables is unsupported.
Memotec Inc. 3-15
NetPerformer Hardware Installation Guide
Slot 1
Slot 2
Slot 3 (on SDM-9230 only)
Slot 1
Interface status LEDs
Slot 3
Slot 2Slot 4
3.5Installing an Interface Card
Interface cards are installed in the interface card slots (2 slots, 3 slots or 4 slots,
depending on the SDM model) located at the rear (SDM-9120/9220/9230) or the front
(SDM-9140) of the SDM-9XXX Series chassis (see Figure 3-8 and Figure 3-12).
NOTE: You should set the NT/TE mode (see “E1-75 Jumpers” on page 3-13) and E1-75
jumpers (see “E1-75 Jumpers” on page 3-13) before you install an interface
card. You should install all interface cards required for your application before
you power up and configure the unit (see “Powering the Unit” on page 3-29).
Figure 3-8: Location of Interface Cards in the SDM-9120/9220/9230 Slots
3-16 Memotec Inc.
Figure 3-9: Location of Interface Cards in the SDM-9140 Slots
Hardware Installation
► To install an interface card:
Do not expose the interface card or the SDM-9XXX Series unit to a
magnetic field or electrostatic charge at any time. Electrostatic
charges can damage system components. Always follow ESD
Caution
procedures and use an ESD (Electrostatic Sensitive Devices) wrist
strap when accessing internal components of the unit.
To avoid electrical shock and damage to the unit, make sure that
the unit is disconnected from its power source before you access
any of its internal components. Use ESD procedure at all times.
Warning
Do not force the interface card into the slot. If the interface card
is properly aligned, it should slide easily all the way in along the
side rails provided inside the unit.
Caution
1.Wear an ESD (Electrostatic Sensitive Devices) wrist strap, and attach it to the ground
lug on the power supply at the rear of the SDM-9XXX Series chassis.
For the exact location of the ground lug, see:
“Rear View of the SDM-9120” on page 4-3 or
“Rear View of the SDM-9220/9230 UAC” on page 4-5 or
“Rear View of the SDM-9140 with UAC Power Supply Options” on page 4-8 or
“Rear View of the SDM-9140 with -48VDC Power Supply Options” on page 4-9.
NOTE: In countries where a 2-pin non-grounded power cord must be used, ensure
that the SDM-9XXX Series unit is independently grounded with a wire from Ground
securely attached to the ground lug located at the rear of the SDM-9XXX Series
chassis.
2.Ensure that the SDM-9XXX Series unit is securely placed on a hard, flat surface, with
the port connectors facing you.
3.Turn the power switch OFF by pushing it to 0, and unplug the power cord from the
power supply.
NOTE: You do not need to disconnect any cables that may be connected to the data
(WAN/User), LAN or console ports, or to other interface cards that may be already
installed.
4.On the rear wall of the unit’s chassis (front wall for the SDM-9140), select an empty
interface card slot; SLOT 1, SLOT 2, SLOT 3 (SDM-9230 and SDM-9140 only) or
SLOT 4 (SDM-9140 only).
5.Remove the metal faceplate from the slot you have selected:
a. Using a small, non-magnetized Phillips screwdriver, loosen the 2 captive screws
that hold the faceplate in place behind the slot cutout on the rear wall of the
chassis.
Memotec Inc. 3-17
NetPerformer Hardware Installation Guide
Approximately 3.8 cm (1.5”)
b. Slide the faceplate out from the chassis wall, and set it aside.
Important: Keep the faceplate for possible reuse at a later time. To limit
electromagnetic interference and ensure optimum ventilation inside the unit’s
chassis, there should be no large openings on the rear panel. If you decide to remove
an interface card at a later time, you will need to replace the faceplate for that slot.
6.Carefully remove the interface card from its protective packaging.
7.Hold the interface card so that the printing on the faceplate is right side up.
8.Insert the card by slowly sliding it into the side rails of the card slot.
Caution
► Sliding an FXS or E&M interface card in the TOP interface slot of an
SDM-9140 Series unit:
If you are inserting an FXS or E&M interface card into an SDM9140 Series unit:
To prevent damage to certain electronic components located under
the FXS and E&M interface cards, use one of the following
methods when inserting them into the TOP or BOTTOM card slots
of SDM-9140 units.
a. If the bottom interface card slot is empty, remove the faceplate.
OR
If the bottom interface card slot contains a card, partially remove the
bottom card by sliding it out approximately 3.8 cm or 1.5 inches from
the card slot.
Figure 3-10: Partially Removing the Bottom Card in an SDM-9140 Unit
b. Slowly insert the top card into the side rails of the top card slot until it is
fully inserted.
IMPORTANT: When inserting the top card, make sure that the so lder side
(bottom) of the card does not interfere with the component side (t op) of the
bottom interface card.
3-18 Memotec Inc.
Hardware Installation
Position the FXS or E&M card
at an angle to the card slot
Plastic card rails
Plastic card rails
c. Reinstall the faceplate of the bottom interface card slot.
OR
Reinsert the bottom interface card into the card slot.
► Sliding an FXS or E&M card in the BOTTOM interface card slot of an
SDM-9140 Series unit:
a. If the top interface card slot is empty, remove the metal faceplate.
OR
If the top interface card slot contains a card, remove the card from the
top interface card slot.
b. Position the bottom interface card at a slight angle in front of the card
slot.
Figure 3-11: Positioning an FXS/E&M Card at an Angle to an SDM-9140 Slot
c. Slowly slide the card into the side rails of the slot, making sure the
components on the bottom of the card do not touch the base of the
chassis.
d. Continue to insert the card until it is fully inserted.
e. Reinstall the faceplate on the top interface card slot.
OR
Reinsert the top interface card into the card slot.
IMPORTANT: When reinserting the top interface card, make sure that the
solder side (bottom) of the top card does not interfere with the component
Memotec Inc. 3-19
side (top) of the bottom card.
NetPerformer Hardware Installation Guide
9.Press the interface card firmly into place to ensure that it engages securely into the
connector at the rear (on the main board of the unit).
Caution
10.Screw the faceplate of the interface card onto the chassis wall by tightening the 2
captive screws.
NOTE: Torque on the faceplate screws should be no more than 6 in-lbs.
Be careful to insert interface cards fully into the unit, and ensure
that all screws are properly tightened. If an interface card is not
correctly installed, proper contact may not be made. This could
result in a continuous reset of the unit, or the unit could boot but the
Signaling Engine crash shortly afterward.
3-20 Memotec Inc.
Hardware Installation
Install each bracket
into pre-drilled holes
on side of unit.
3.6Installing the Unit in a Rack
3.6.1Installing the SDM-9120 or SDM-9140 in a Rack
A rackmount kit is provided with each SDM-9120 or SDM-9140 unit for optional rackmount
installation of the unit’s chassis (Ordering part number: KT-0021088). Details about the
rackmount kit are provided on “Rackmount Kit” on page 4-18.
Figure 3-12: SDM-9120/9140 Rackmount Brackets
► To assemble the rackmount kit and install the unit in a rack:
1.Screw the brackets to the front or rear of the SDM-9120 or SDM-9140 unit using 2
small screws along the bottom of each bracket, as shown in Figure 3-12
2.Optionally, you can add a handle to the bracket by aligning the handle with the holes
and screw the handle using the 2 provided screws.
3.Carefully insert the SDM-9120 or SDM-9140 unit with the atta ched br ackets into the
rack. Secure the front of each bracket onto the rack using two mounting screws with
washers.
.
Memotec Inc. 3-21
NetPerformer Hardware Installation Guide
Install each bracket
with 3 screws into
pre-drilled holes on
base of unit.
Left bracket
Right bracket
3.6.2Installing the SDM-9220/9230 in a Rack
A rackmount kit is provided with each SDM-9220/9230 unit for optional rackmount
installation of the unit chassis (Ordering part number: 100-1086-001). Details about the
rackmount kit are provided on “Rackmount Kit” on page 4-18.
Figure 3-13: SDM-9220/9230 Rackmount Brackets
► To assemble the rackmount kit and install the unit in a rack:
1.Screw the brackets to the front or rear of the SDM-9220/9230 unit using 3 small
screws along the bottom of each bracket, as shown in Figure 3-13
.
NOTE: Screw holes for this purpose have already been made at the factory along the
bottom of the unit chassis. You can align the rackmount bracket along any 3
of these holes, depending on the depth of your rack. You can mount the
brackets in either direction, depending on whether you want to access the
front or rear of the unit once it is installed in the rack.
3-22 Memotec Inc.
Hardware Installation
Four mounting screws securely hold unit in place
2.Carefully insert the SDM-9220/9230 unit with the attached brackets into the rack.
Secure the front of each bracket onto the rack using two mounting screws with
washers, as shown in Figure 3-14
.
Figure 3-14: Completed Rackmount Installation
Memotec Inc. 3-23
NetPerformer Hardware Installation Guide
3.7E&M Wiring and Grounding
In a two-wire E&M application, connect wires 4 and 5 to the PBX R and T pair,
respectively. See Table 4-11
•The R and T pair carry voice/fax analog signals between the SDM-9XXX Series
unit and the PBX.
In a four-wire E&M application, connect wires 4 and 5 to the PBX R and T pair, and wires
3 and 6 to the PBX R1 and T1 pair, respectively.
•The R and T pair carry voice/fax analog signals from the SDM-9XXX Series unit
to the PBX.
•The R1 and T1 pair carry voice/fax analog signals from the PBX E&M tie trunk to
the SDM-9XXX Series unit.
Connect the signaling wires as indicated in the following table:
E&M Signaling TypePin No.Connect to PBX Lead
.
7E
I, V
II
When PBX-to-PBX E&M tie trunks are installed, the E lead of one PBX is normally
crossed over and connected to the M lead of the other PBX, and vice versa. See the first
connection scenario in “Four-Wire E&M Connections” on page3-25. In a multiplexing
application the crossover is accomplished digit ally. Therefore, when connecting an analog
PBX to the E&M interface card, the E and M leads of the PBX connect to the E and M
leads of the analog voice port straight through, without crossing.
2M
8SG (common ground)
7E
8SG
2M
1SB
Table 3-2 E&M Wiring
3-24 Memotec Inc.
Hardware Installation
PBX-to-PBX Connection
EM
ME
PBX
T1T
R1R
TT1
RR1
PBX
E
72
M
M
27
E
R1
34
R
PBX
R
4
NP
3
R1
PBX
T
56
T1
T1
65
T
NP
Connection Through SDM-9XXX Series Units
Connection Through SDM-9XXX Series Units
E
72
M
M
27
E
PBX
R
44
R
PBX
T
55
T
NP
NP
Figure 3-15: Four-Wire E&M Connections
NOTE: All signals are listed from the PBX’s point of view.
Figure 3-16: Two-Wire E&M Connections
NOTE: All signals are listed from the PBX point of view.
Memotec Inc. 3-25
NetPerformer Hardware Installation Guide
3.7.1E&M Grounding Considerations
Proper grounding is essential for correct operation of telephone equipment in E&M
applications. E&M signaling works by applying DC voltages to the E and M leads for
connecting and disconnecting. Without a proper ground, the DC voltages do not have a
common point of reference, which can result in unintended or sporadic signaling.
Distance may be an important factor for an E&M interface on the SDM-9220 UAC and
SDM-9230 UAC. If the PBX and the NetPerformer UAC unit are not near each other (in
the same room, for example) then their AC grounds may not be the same. To avoid
grounding problems on the UAC unit, ensure that your installation respects the following
conditions:
•Check the distance between the PBX and the NetPerformer UAC unit.
-If the two are not within close proximity , then their AC grounds may not b e the
same.
-If the NetPerformer UAC unit and the PBX are in the same room, it is likely
that they share the same AC ground.
•In an E&M application, the common ground must be the Telco/PTT ground. This
ensures that the ground potential of the PBX telephone interface and the
NetPerformer telephone interface are the same.
Based on the above conditions, grounding may be established directly or indirectly.
•Direct Method: Connect a grounding wire between the Telco/PTT interfaces on
the PBX and the NetPerformer UAC unit.
-Connect the ground wire from the PBX to pin 8 (SG) of the RJ45 connector on
the E&M interface card.
This will establish the same ground potential at both interfaces.
•Indirect Method: If direct grounding is not possible or practical, establish an
indirect ground.
-Make sure the Telco/PTT grounds of the PBX and the NetPerformer UAC unit
are connected to their respective AC grounds.
Check with the PBX manufacturer for information on how to connect the PBX
AC ground to the Telco/ PT T gr ou n d.
-The AC grounds of the two units must be at the same potential, which is
usually the case when they are located in close proximity.
Connecting the AC ground to the Telco/PTT ground on telephone
equipment may violate the rules of certain regulatory agencies. For
complete grounding regulations, please check with your local telephone
Caution
company and/or agency.
3-26 Memotec Inc.
Hardware Installation
3.8Installing the Ferrites (EMI Filters)
NOTE: Ferrites are not provided with the product package.
Ferrites, or EMI filters, are required in the following circumstances:
•For E&M/PTT connections on all SDM-9XXX Series products, in all countries.
•For FXO and FXS connections on the SDM-9XXX Series UAC models, in the
European Union and Russia only. These ferrites ensure compliance with
standard EN 55024:2010 + A1 + A2.
Table 3-3
Port TypeModels affected
E&M/PTT
FXO
FXS
► To install a ferrite:
1.Thread the cable from the NetPerformer port through the ferrite opening
2.Wrap the cable around the ferrite the number of times required for the por t, referring
provides details on ferrite requirements.
Where
required
All SDM-9XXX
Series models
SDM-9XXX
Series UAC
models
SDM-9XXX
Series UAC
models
to Table 3-3
Table 3-3 SDM-9XXX Series Ports Requiring a Ferrite
. Figure 3-17 shows an example of a single wrap around the ferrite.
All countries
EU and Russia
only
EU and Russia
only
Ferrite required
LFB159079-000
(Steward)
742 717 33, and
single Wrap (Wurth)
742 717 33, and
single Wrap (Wurth)
Cable
Wrapping
4 times
6 times
6 times
NOTE: Wrapping is not required in the case of an E1-75 connection, as the coaxial cable
connected to the RJ48 to BNC adapter is too bulky to permit it.
Memotec Inc. 3-27
NetPerformer Hardware Installation Guide
3.Allow no more than three inches (one inch is ideal) between the wrap and the RJ-45
or RJ-48 connector that plugs into the user device or telephone outlet.
Figure 3-17: Installing a Ferrite with an RJ-45/RJ-48 Connector
3-28 Memotec Inc.
Hardware Installation
240VAC
European
Schuko
115VAC North
American type
3.9Powering the Unit
All the SDM-9XXX Series units are AC or DC powered, except for the SDM-9120 unit
which is AC powered only.
NOTE: Information about the power supply is provide d on “ Power Supp ly” on page 4-17.
3.9.1SDM-9XXX Series UAC Power Cords
A removable power cord is supplied with the unit, either:
•115VAC North American type, or
•240VAC European Schuko type (see Figure 3-18).
Figure 3-18: Power Cords for the SDM-9220 UAC or SDM-9230 UAC Unit
► To connect a UAC unit to its power source:
1.Ensure that all interface cards are fully inserted into their slots and securely screwed
into place.
2.Connect the factory supplied power cord to the AC inlet, located at the rear of the
SDM-9XXX Series chassis.
3.Plug the other end of the power cord into an AC power outlet (100-240 VAC, 50/60
Hz) with a protective earthing connection in good condition.
4.For the SDM-9220/9230 units, turn the p ower switch ON by pushing it to 1. The unit
will begin power-up and system check immediately.
Memotec Inc. 3-29
NetPerformer Hardware Installation Guide
Green/ yellow
White
Black
Plastic
connector
Strip terminationsGreen/yellow:
Mechanical ground
Black: -48 VDC
live wire
White: Electric ground
(0 volt RTN)
For the SDM-9120 or SDM-9140, you only need to plug the unit to a power source.
The unit will begin to power up and system check immediately.
Warning
SDM-9220/
9230 DC Unit
Caution
Warning
If at a later time you need to remove the unit cover or access internal
components, turn OFF the unit and disconnect it from its power source
to avoid electrical shock and damage to the unit.
Connection of the -48 VDC unit to its power source must be
carried out by a qualified electrical technician only.
A 20A circuit breaker must be provided as part of the building
installation for the -48VDC power connection.
A removable wiring harness is supplied with the unit:
•Harness and triple wire cable
•2 m. (approx. 6 feet) long
Figure 3-19: Harness and Wire for a DC Power Connection
► To connect a -48 VDC unit to its power source:
1.Turn off the circuit breakers to the -48 volt DC power supply.
To avoid electrical shock and possible damage to the unit, ensure that
the -48 VDC power supply is shut OFF before you connect the unit.
Warning
3-30 Memotec Inc.
2.Ensure that all interface cards are fully inserted into their slots and securely screwed
into place.
Hardware Installation
3.Ensure that the 3 wires of the factory-supplied harness are properly inserte d into the
plastic connector of the harness. See Figure 3-19.
•Black wire: -48 VDC live wire
•Green/yellow wire: chassis ground
•White wire: electric ground (0 volt RTN)
4.Connect the plastic connector of the factory-supplied harness to the DC inlet, located
at the rear of the SDM-9220/9230 chassis, so that the wires terminate as follows:
•Black wire: to the lug labeled -48V
•Green/yellow: to the ground lug
•White wire: to the lug labeled RTN
5.Connect the strip terminations of the 3 harness wir es to the -48 volt DC power supply,
as follows:
•Black wire: to the -48 VDC post
•Green/yellow wire: to the facility ground
•White wire: to the 0 VDC post
6.Turn on the circuit breakers to the -48 volt DC power supply.
7.Turn the chassis power swi tch ON by pushing it to 1. The unit will begin power-up and
system check immediately.
SDM-9140 DC
Unit
If at a later time you need to remove the unit’s cover or access internal
components, turn OFF the unit and the -48 VDC power supply, and
disconnect the harness from the DC inlet on the NetPerformer
Warning
chassis to avoid electrical shock and damage to the unit.
The SDM-9140 DC unit has a single or redundant terminal block-48VDC power input, with
an operating range from -36VDC to -72VDC.
The power supply modules are associated with the LEDs PS1 and PS2 on the front of the
device. When facing the back of the unit, PS1 is on the left and PS2 is on the right.
•The wire gauge to be used must be no smaller then 14 AWG. A rectangular
tongue terminal (stud size M3.5) is recommend to secure the wire to the terminal
block.
•The RETURN (positive lead) must be connected to the screw identified as “RTN”
•The -48VDC (negative lead) must be connected to the screw identified as “-36V -
72V”
•The Frame (Earth) Ground must be connected to the screw identified with the
Ground symbol.
Figure 3-20 below shows a typical DC terminal block located either on an hot-swap power
supply or fixed on the device. Note that the actual conn ec tor ma y be slight ly different.
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NetPerformer Hardware Installation Guide
NOTE: You only need one power connector for normal operation. The second connector
is to connect a redundant power source. When using only one hot-swap power
source, the second slot should have a power supply slot cover.
Figure 3-20: DC Power Supply
3.9.2System Status on Power-Up
On power-up, the SDM-9XXX Series unit executes program decompression, Signaling
Engine software load and system test, which t akes less than one mi nute to comple te. You
can follow the status of the initialization sequence from the console (see next section), or
by watching the front or rear panel LEDs.
Table 3-4
startup sequence (after a power-on or software reset).
NOTE: The entire startup sequence is executed within 30 seconds. Some of its stages
shows the various front panel LED states that occur during the NetPer fo rm e r
are brief, and may be difficult to distinguish from the rest. Refer also to “System
Status LEDs” on page 4-11.
StagePWRSTAL
1greenblinkblink
2greenredgreen Hardware initialization by the bootstrap
Current Status of the SDM-9XXX Series
Unit
Quick hardware test by the bootstrap.
Blinking and frequent changes of the
ST ATUS and ALARM LEDs occur during this
stage
Table 3-4 Front Panel LED States During System Startup
3-32 Memotec Inc.
Hardware Installation
StagePWRSTAL
3greenredoff
4greenamberoff
5greenamberamber
Current Status of the SDM-9XXX Series
Unit
Bootstrap is running. Preparing to start the
boot sector
Boot sector is running. Validating the
application
Boot sector is running. Decompressing the
application
offApplication has started from a power-on
6greenoff
redApplication has started from a software reset
Application has started from a power-on; at
off
least one link is up
7greengreen
Application has started from a sof tware reset;
red
at least one link is up
Table 3-4 Front Panel LED States During System Startup
NOTE: If the PWR LED does not light up or the STATUS LED is red at the end of this
sequence, the unit may be faulty. Contact Technical Support for assistance (see
“Technical Support” on page 1-11). See also “Troubleshooting Tips” on page 6-1.
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NetPerformer Hardware Installation Guide
3.10Connecting the Console Terminal
A console cable is provided with the product package to connect the SDM-9XXX Series
unit to the console terminal.
•For the SDM-9120/9220/9230 unit, this is a standard TIA-232 (V.24) straightthrough cable with DB-9 female connectors at both ends (Ordering part number:
502-0811-006).
Figure 3-21: TIA-232 (V.24) Straight-through Cable with DB-9 Female Connectors
•For the SDM-9140 unit, this is a USB to RJ-45M console cable (Ordering part
number: CBLH-CONS-USB).
Figure 3-22: USB to RJ-45 Console Cable
This cable connects into a free USB port and is supported on compu ters running
Windows (7/8).
NOTE: Some driver installation may be needed and may require Internet access.
3-34 Memotec Inc.
Hardware Installation
1 – RTS, (no connection)
2 – DTR, Connected to 7
3 – TXD
4 – GND
5 – GND
6 – RXD
7 – DSR, Connected to 2
8 – CTS (no connection)
Memotec also offers a DB-9 (female) to RJ-45 console cable (Ordering part number:
CBLH-CONS, length of 2m or more) that must be connected into a computer serial port
(DB-9 male connector). For computers not equip ped with a serial port, this console cable
can be used with the help of a USB-to-serial adapter, available in most computer supply
stores and/or sites.
NOTE: The only purpose of the console port is to access the CLI (see Figure 3-23).
Figure 3-23: RJ-45 Connector of Console Cable
3.10.1Console Port Interface
► To connect the console terminal to the SDM-9120/9220/9230 unit:
1.Install one end of the console cable to the SDM-9120/9220/9230 console port,
labeled CONSOLE on the rear panel. See“Rear View of the SDM-9120” on page 4-3
and “Rear View of the SDM-9220/9230 UAC” on page 4-5.
2.Connect the other end of the cable to a COM port on the console terminal or PC, or
to a modem for dial-up connection to a remote console.
► To connect the console terminal to the SDM-9140 unit:
1.Install the RJ-45M end of the console cable to the SDM-9140 console port, labeled
CONSOLE on the front panel. See “Front View of the SDM-9140e” on page 4-7.
2.Connect the other end of the cable (USB) to a USB port on your PC or laptop.
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NetPerformer Hardware Installation Guide
3.10.2Important Console and Modem Settings for Startup
The console port performs autobaud detection when in auto-sensing mode. The SDM9XXX Series unit will set the speed of the console port as soon as it detects an active
connection.
For a trouble-free startup, you must set the console terminal and
modem as follows:
Caution
•Console terminal: The default console speed is 9600 bps during bootstrap initialization, boot sector validation and system initialization. Set your console
terminal emulator to 9600 bps to view all the system status messages of the
SDM-9XXX Series unit on-screen during the startup sequence.
•Modem: Configure your modem with the following AT commands:
-at&d0 to ignore DTR. The SDM-9XXX Series unit cannot supply DTR to the
modem when in auto-sensing mode (the default setting).
-ats0=1 for Auto Answer mode.
-at&w0 to save the modem configuration.
Once system startup has completed successfully, the SDM-9XXX Series unit enters autosensing mode automatically. At that point, you can change your console speed, if desired.
•Available console speeds are 1200, 2400, 4800, 9600, 19200, 28800, 38400,
57600 and 1 15200 bp s. The equipment you connect to the console port must
operate at one of these speeds.
3-36 Memotec Inc.
Hardware Installation
3.10.3Activating the Console Connection
► To activate the console connection:
1.Ensure that the SDM-9XXX Series unit has successfully powered up with no system
status errors (see “System Status on Power-Up” on page 3-32).
2.Power the console terminal on or start your console terminal emulation program.
Take note of: “Important Console and Modem Settings for Startup” on page 3-36
3.When you see the prompt Type <ENTER> to connect, press the <Enter> key on the
console terminal keyboard several times, until the SDM-9XXX Series unit responds
with a prompt for the user login.
4.Enter the administrator login: ADMIN.
This is the default login. Additional user logins can be defined. Refer to the
NetPerformer Reference Guides for details.
5.Enter the password for this login.
When the password is entered correctly, the SDM-9XXX Series unit sends the
product banner to the console screen, as in this example:
NOTE: The default password for the administrator login is SETUP. Consult the
NetPerformer Reference Guides for instructions on ho w to change or remove the
user password, if desired.
6.Enter the Display Alarms (DA) command at the NetPerformer console command line
to verify that your unit is problem free. In particular, look for any alar m messages that
indicate Call Technical Support.
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NetPerformer Hardware Installation Guide
3.11Installing the Licensed Software Options
Execute the Product License Status (PLS) command at the NetPerformer console
command line to install all licensed software options you have purchased for your SDM9XXX Series unit.
Each licensed option includes a Software Licensing Agreem ent, which can be found in the
product package. You must agree to the terms and conditions of this agreement
before loading the software. Each NetPerformer unit participating in the software
application must be installed with a separate software license.
3.11.1Software License Key
The Memotec Software License Key is a traceable number that is used to activate the
licensed software option. Contact Memotec Technical Support for your Software License
Key.
•Enter this number during execution of the PLS command to activate the software
license.
•You must then execute Reset Unit (RU) command to apply the new license.
For details concerning installation of licensed software options, refer to the Software Installation and Licensing module of the NetPerformer Reference Guides, which are
included on the NetPerformer Documentation CD in the product package.
3-38 Memotec Inc.
Hardware Installation
3.12Connecting the LAN Hub
You must provide a standard straight through Ethernet 802.3 LAN cable (10/100/1000
Base-T, RJ-45M to RJ-45M) for connection to each LAN port. LAN cables are not
provided with the product package.
► To connect the SDM-9120/9220/9230 unit to a LAN hub:
1.Connect one end of the LAN cable to on e of the SDM-9120/9220/9230 Ether net LAN
ports, labeled ETHERNET on the rear panel. See “Rear View of the SDM-9220/9230
UAC” on page 4-5.
2.Connect the other end of the LAN cable to one of the 10/100 Base-T ports on your
local LAN hub.
3.The link is up when the LNK LED is on. The LED color indicates the speed of the LAN
connection:
•Amber: 100 Mbps
•Green: 10 Mbps
► To connect the SDM-9140 unit to a LAN hub:
1.Connect one end of the LAN cable to one of the SDM-9140 Ethernet LAN ports
labeled ETHERNET on the front panel. See “Front View of the SDM-9140e” on
page 4-7.
2.Connect the other end of the LAN cable to one of the 10/100/1000 Base-T ports on
your local LAN hub.
3.The Ethernet port link is up when the Left L ED is on. The LEDs indicate th e following:
•Left LED:
-Blinking/Green: Activity (traffic transmitted or received)
-On: The Ethernet port link is up
•Right LED:
-Yellow: The speed of the LAN connection is 100 or 1000 Mbps
-Off: The speed of the LAN connection is 10 Mbps
Make sure the power outlet
has power
No power to LAN hub
LAN connection does
not work
Incorrect cable connection
Make sure the LAN hub is
properly plugged in and
switched on
If LINK LED is off, check LAN
cable and replace if damaged
If LINK LED is on, make sure
you are using the correct IP
address for transmissions
Memotec Inc. 3-39
NetPerformer Hardware Installation Guide
3-40 Memotec Inc.
4
Product Description
This chapter describes the main features of each SDM-9XXX
Series base unit, and provides information about the optional
hardware, the base unit’s chassis, Ethernet and Console ports,
power supply, rackmount kit, DSP resources and interface cards.
NetPerformer Hardware Installation Guide
4.1Chapter Overview
This chapter contains the following sections:
•“SDM-9120 Base Unit” on page 4-3
•“SDM-9220/9230 Base Unit” on page 4-5
•“SDM-9140 Base Unit” on page 4-7
•“Optional Hardware” on page 4-10
•“Base Unit Chassis” on page 4-11
•“Ethernet Ports” on page 4-13
•“Console Port” on page 4-15
•“Power Supply” on page 4-17
•“Rackmount Kit” on page 4-18
•“DSP Resources” on page 4-21
•“Interface Cards” on page 4-24
4-2 Memotec Inc.
Product Description
1
8
23
4
56
7
4.2SDM-9120 Base Unit
4.2.1Front View of the SDM-9120 Base Unit
Figure 4-1: Front View of the SDM-9120
4.2.2Rear View of the SDM-9120 Base Unit
1System status LEDs5Serial port
2Interface card slots6Console port
3Ethernet ports (2)7Power supply
4LAN status LEDs8Ground lug
ItemDetails
Base unit chassis, with two slots for interface
cards
Two Ethernet ports (require customer-supplied
LAN cables)
One serial port (requires custom serial cable)“Serial Port” on page 5-3
One console port, with console cable“Console Port” on page 4-15
Figure 4-2: Rear View of the SDM-9120
“Base Unit Chassis” on page 4-11
“Ethernet Ports” on page4-13
Table 4-1 Basic Features of the SDM-9120 Unit
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NetPerformer Hardware Installation Guide
ItemDetails
One UAC power supply, with removable power
cable.
“Power Supply” on page 4-17
One rackmount kit“Rackmount Kit” on page 4-18
Table 4-1 Basic Features of the SDM-9120 Unit
4-4 Memotec Inc.
Product Description
4
52
11
678
101
3
9
4.3SDM-9220/9230 Base Unit
4.3.1Front View of the SDM-9220/9230 Base Unit
Figure 4-3: Front View of the SDM-9220/9230
4.3.2Rear View of the SDM-9220/9230 Base Unit
1Serial number7Console port
2System status LEDs8Ground lug
3Interface card slots9ON/OFF switch
4Ethernet ports (2)10AC connector
5LAN status LEDs11Power supply
6Serial port
Figure 4-4: Rear View of the SDM-9220/9230 UAC
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NetPerformer Hardware Installation Guide
ItemDetails
Base unit chassis, with two (SDM-9220) or three
(SDM-9230) slots for interface cards
Two Ethernet ports (require customer-supplied
LAN cables)
“Base Unit Chassis” on page 4-11
“Ethernet Ports” on page4-13
One serial port (requires custom serial cable)“Serial Port” on page 5-3
One console port, with console cable“Console Port” on page 4-15
One power supply, with removable power cable. “Power Supply” on page 4-17
One rackmount kit“Rackmount Kit” on page 4-18
Table 4-2 Basic Features of the SDM-9220/9230 Unit
4-6 Memotec Inc.
Product Description
1
2
34
56
7911
13
810
12
4
1
2
4313
810 12 146
16
11
9155
7
4.4SDM-9140 Base Unit
4.4.1Front View of the SDM-9140 Base Unit
1Interface card slots (4)6USB port11Wireless status LED
2Interface status LEDs7Console port12GPS antenna connector
3Gig Ethernet ports (2)8Power supplies status LEDs13Wireless antenna connector
4LAN status LEDs9GPS status LED
5Serial port10System status LEDs
Figure 4-5: Front View of the SDM-9140s
1Interface card slots (4)5Gig Ethernet ports 3-8
2Interface status LEDs6LAN status LEDs10 External clock In/Out14System status LEDs
3Gig Ethernet ports 1-2
(SFP option)
4Gig Ethernet ports 1-2
(RJ45)
(RJ45/LAN switch)
7Serial port11 GPS status LED15Wireless antenna
8USB port12 Power supplies status
Figure 4-6: Front View of the SDM-9140e
9Console port13Wireless status LED
connector
16GPS antenna
LEDs
connector
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NetPerformer Hardware Installation Guide
12
3
4
4.4.2Rear View of the SDM-9140 Base Unit
1Cooling fans (3)390-264 VAC Single Power Supply, 47-63 Hz
2Ground lug4Hot-Swap Redundant AC Power Supply 1+1
(90-264 VAC, 47-63Hz)
Figure 4-7: Rear View of the SDM-9140 with UAC Power Supply Options
4-8 Memotec Inc.
Product Description
123
4
1Cooling fans (3)3-36 to -60 VDC Single Power Supply
2Ground lug4Hot-Swap Redundant DC Power Supply
Figure 4-8: Rear View of the SDM-9140 with -48VDC Power Supply Options
1+1 (-35 to -60 VDC)
ItemDetails
Base unit chassis, with four slots for interface
cards
Two or eight Ethernet ports (require customersupplied LAN cables)
“Base Unit Chassis” on page 4-11
“Ethernet Ports” on page4-13
One serial port (requires custom serial cable)“Serial Port” on page 5-3
One console port, with console cable“Console Port” on page 4-15
One to two power supplies, with removable
power cable.
“Power Supply” on page 4-17
One rackmount kit“Rackmount Kit” on page 4-18
Table 4-3 Basic Features of the SDM-9140 Unit
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NetPerformer Hardware Installation Guide
4.5Optional Hardware
ItemDetails
DSP module: low or high-density“DSP Resources” on page 4-21
Interface cards: FXS (dual or quad port), FXO (dual
or quad port), E&M/PTT (quad port), T1/E1 (single
or dual port), Serial (dual port, SDM-9220/9230 only
or single port SDM-9120/9140 only)
NOTE: The third interface card slot is not available on the SDM-9120/9220.
The fourth interface card slot is not available on the SDM-9120/9220/9230.
The Ethernet Switch is only available on the SDM-9140e.
On the NetPerformer console, the ports are identified as follows:
“Interface Cards” on page 4-24
Table 4-4 Optional Hardware
Physical Port
Slot 1, digital port 1100
Slot 1, digital port 2150
Slot 2, digital port 1200
Slot 2, digital port 2250
Slot 3, digital port 1300
Slot 3, digital port 2350
Slot 4, digital port 1400
Slot 4, digital port 2450
ETHERNET (top)ETH1
ETHERNET (bottom)ETH2
ETHERNET SWITCH
(Ethernet ports 3 to 8 for
the SDM-9140e)
Port Number on Console
(LINK)
ETHSWITCH
SERIAL PORT1
CONSOLECSL
Table 4-5 List of Physical Ports and Their Port Numbers
4-10 Memotec Inc.
Product Description
4.6Base Unit Chassis
4.6.1SDM-9220/9230 Physical Dimensions
•Width: 42.7 cm (16.8")
•Depth: 31 cm (12.2")
•Height: 8.9 cm (3.5")
•Typical weight: 4.5 kg (10 lb)
4.6.2SDM-9120 Physical Dimensions
•Width: 42.7 cm (16.8")
•Depth: 31 cm (12.2")
•Height: 4.5 cm (1.75")
•Typical weight: 1.8 kg (4 lb)
4.6.3SDM-9140 Physical Dimensions
•Width: 42.7 cm (16.8")
•Depth: 36 cm (14.2”)
•Height: 4.5 cm (1.75")
•Typical weight: 4.5 kg (10 lb)
4.6.4System Status LEDs
Front PanelThree system status LEDs: POWER, STATUS and ALARM, are provided on the front
panel of the SDM-9XXX Series. These LEDs are located on the right side of the unit when
viewed from the front. See “Front View of the SDM-9220/9230 Base Unit” on page 4-5 or
“Front View of the SDM-9140e” on page 4-7.
NOTE: For added convenience, on the SDM-9120/9220/9230 units, the same three
LEDs are provided on the rear panel, below Slot 1. See “Rear View of the SDM-
9220/9230 UAC” on page 4-5.
•POWER (green) goes on when the unit is powered on.
•STATUS (red/amber/green) indicates which program is operating on the unit, as
shown in Table 4-6
.
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NetPerformer Hardware Installation Guide
•ALARM (red/amber/green) indicates several states, including a system alarm
when a software reset occurs. See Table 4-7
StateInterpretation
.
Blinking Red/
Amber/Green
Red
Early stage of system startup, when the bootstrap program is executing a quick hardware test
Middle stages of system startup, when the bootstrap program is running
Later stages of system startup, when the boot sector is
running
Amber
NOTE: The exact function that is taking place can be
determined in conjunction with the ALARM
LED. See Table 3-4
in “Front Panel LED States
During System Startup” on page 3-32
Off
System startup complete. The application is running
but no link is up
GreenThe application is running and at least one link is up
Table 4-6 STATUS LED States
StateInterpretation
Blinking Red/
Amber/Green
Early stage of system startup, when the bootstrap is
executing a quick hardware test
Red
Amber
A software reset has occurred
A Write operation to Flash memory is in progress, e.g.
while saving the application after a download
a
GreenHardware initialization is in progress
Off
a.
No alarm has occurred on the unit since the alarms
were last cleared
Table 4-7 ALARM LED States
NOTE: To turn the ALARM LED off, enter the CE (Clear ERR/DIAG LED) command at
the console command line.
Rear PanelAs mentioned in the preceding section, the rear panel also includes a set of system status
LEDs, below Slot 1. These LEDS (POWER, STATUS and ALARM) duplicate the front
panel system status LEDs. See “System Status LEDs” on page 4-11 for details.
4-12 Memotec Inc.
Product Description
4.7Ethernet Ports
4.7.1Ports
•2 fully routed Ethernet IEEE 802.3 LAN interfaces with two optional SFP slots for
the SDM-9140e, each of which can accept a 1000Base-LX Ethernet optical SFP
or a 1000Base-T RJ-45 electrical SFP.
•6 additional Ethernet ports for the SDM-9140e connected through an integrated
LAN switch.
•RJ-45 10/100 Base-T connectors and 1000 Base-T (for the SDM-9140).
•Each port can be configured with 6 IP addresses, providing a maximum of 12 IP
addresses per unit.
•Auto-detect speed, 10 or 100 Mbps or 1000 Mbps (for the SDM-9140).
•Frame types: Ethernet II, IEEE 802.2, 802.3, SNAP.
•Ethernet interface: Ethernet II and IEEE 802.2, 802.3.
•Standards: IP RIP V1/V2 or Sta tic, OSPF, NAT, IP Mu lticast IGMP V1/V2 PIM-
DM, BOOTP/DHCP Relay, DHCP client, IPX RIP and SAP, LLC2, 802.1p/q
prioritization and VLAN, 802.1D Spanning T ree Protocol (STP), MAC Layer.
•Filter Criteria: Based on protocol, address (source, destination or SAP) or custom
filtering.
For information on connecting to the LAN hub, refer to “Connecting the LAN Hub” on
page 3-39.
4.7.2LAN Status LEDs
For the SDM-9120/9220/9230 units, two pairs of LAN status indicators are located below
the Ethernet ports on the rear panel of the chassis (refer to “Rear View of the SDM-9220/
9230 UAC” on page 4-5). The LEDs for Ethernet port 1 are located on the left, and the
LEDS for Ethernet port 2 are located on the right.
These LEDs indicate the following:
•LINK: Goes on when the corresponding LAN connection passes the Link
Integrity test. In addition, the LED color indicates the LAN speed:
-Amber: Link integrity at 100 Mbps
-Green: Link integrity at 10 Mbps
-Off: No link integrity signal detected
•ACT: Goes on (green) when there is activity on the corresponding LAN port (LAN
traffic transmitted or received).
For the SDM-9140, two LEDS are embedded in each RJ-45 Ethernet connector (refer to
“Front View of the SDM-9140e” on page 4-7).
The Ethernet Port link is up when the Left LED is on. The LEDs indicate the following:
Memotec Inc. 4-13
NetPerformer Hardware Installation Guide
•Left LED:
-Blinking/Green: Activity (traffic transmitted or received)
-On: The link is up
•Right LED:
-Yellow: The speed of the LAN connection is 100 or 1000 Mbps
-Off: The speed of the LAN connection is 10 Mbps
4.7.3LAN Cables
Each Ethernet LAN port has an RJ-45 female connector to attach a LAN cable. Select a
standard LAN cable with RJ-45 connectors at both ends.
RJ-45
Connector for
Ethernet LAN
Port
On the rear panel of the SDM-9120/9220/9230 and on the front panel of the SDM-9140,
the RJ-45 female connectors marked Ethernet 1 and 2 provide two physical LAN port s for
attachment to the local LAN hub (10/100Base-T, 1000Base-T for the SDM-9140, MDI
connection).
The following table describes the RJ-45 pinout for the LAN port.
NOTE: The equipment you connect to the console port must operate at 9600 bps
when you first power up the NetPerformer unit. Also, if you are connecting to
the console terminal via a modem, you must set the modem to ignore DTR.
See “Important Console and Modem Settings for Startup” on page 3-36.
•Auto-gender DTE/DCE
•Protocol: VT-100 or PPP
•Reverse console function provides an outbound port for control of external equipment using ASYNC communication via Telnet
4.8.2Console Cable
A cable for the console port is included with the SDM-9XXX Series product package.
•For the SDM-9120/9220/9230 unit, this cable is a standard TIA-232 (V.24)
straight-through cable with DB-9 female connectors at both ends (Ordering part
number: 502-0811-006).
•For the SDM-9140 unit, this cable is a USB to RJ-45 console cable (Ordering part
number: CBLH-CONS-USB).
► To connect the SDM-9120/9220/9230 cable:
1.Connect one end of the cable to the SDM-9XXX Series console port, labeled
CONSOLE on the rear faceplate. See “Rear View of the SDM-9220/9230 UAC” on
page 4-5.
2.Connect the other end of the cable to a COM port on the console terminal or PC, or
to a modem for dial-up connection to a remote console.
For computers not equipped with a COM port, this cable can be used with the help of
a USB-to-serial adapter, available in most computer supply stores and/or sites.
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NetPerformer Hardware Installation Guide
► To connect the SDM-9140 cable:
1.Install the RJ-45M end of the console cable to the SDM-9140 console port, labeled
CONSOLE on the front panel. See “Front View of the SDM-9140e” on page 4-7.
2.Connect the other end of the cable (USB) to a USB port on your PC or laptop.
4-16 Memotec Inc.
Product Description
4.9Power Supply
The power supply is located on the right side when the SDM-9XXX Series unit is viewed
from the rear. A different power supply is provided on the UAC and DC units.
NOTE: For information about the factory-supplie d power cable and connection to the
power source, turn to “Powering the Unit” on page 3-29.
4.9.1SDM-9120 UAC
•AC power connector
•Voltage: Auto-sensing 100-240 VAC
•Frequency: 50/60 Hz
•Current: 0.8 A at 100 V and 0.4 A at 240 V
•Maximum power consumption: 50 Watts
4.9.2SDM-9220 UAC and SDM-9230 UAC
•AC power connector
•Voltage: Auto-sensing 100-240 VAC
•Frequency: 50/60 Hz
•Current: 0.8 A at 100 V and 0.4 A at 240 V
•Maximum power consumption: 50 Watts
NOTE: Normal power consumption may be lower when the unit is not fully populated.
4.9.3SDM-9140 UAC
•AC power connector
•Optional Hot-Swap Redundant AC Power Supply (1+1)
•Voltage: Auto-sensing 90-264 VAC
•Frequency: 47-63 Hz
•Current: TBD
•Maximum power consumption: TBD
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NetPerformer Hardware Installation Guide
4.10Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19" (48 cm) rack.
The ordering part number for the SDM-9220/9230 is 100-1086-001, and KT-0021088 for
the SDM-9120. To assemble the rackmount kit and install the unit in a rack, refer to
“Installing the Unit in a Rack” on page 3-21.
Figure 4-9: SDM-9220/9230 Installed with Rackmount Brackets
For the SDM-9220/9230 units, the kit includes:
•Two brackets (left and right)
•Six small screws for the brackets: Phillips 5 mm (3/16”)
•Four mounting screws with washers: Phillips 10 mm (3/8”)
4.10.1Using the Mounting Brackets for the SDM-9120 or SDM-9140
Figure 4-10: SDM-9120 with Rackmount Brackets
Figure 4-11: SDM-9140 with Rackmount Brackets
4-18 Memotec Inc.
Product Description
Rack
mounting
hole
Mounting
holes on
bracket to unit
Mounting holes
on unit
► To place the unit in a rack, follow these steps:
1.Secure the rack so that it does not move during the installation.
2.Prepare the mounting brackets and the support screws. See Figure 4-12.
When you unpacked your unit, locate a pair of mounting brackets with a bag of
mounting screws. The larger screws secure the moun tin g br ac ke ts to th e un it. T he
smaller screws are to attach the optional handle to the bracket.
Figure 4-12: Mounting Screws and Mounting Bracket
3.Optionally, you can add a handle to the bracket by aligning the handle with the holes
and attaching the handle using 2 screws provided.
4.Using the mounting screws, secure each mounting bracket on either sid e of th e uni t
along the front edge. Secure the bracket to the side of the unit with 3 screws, using
the 3 holes closest to the front of the bracket. See Fi g ur e 4- 13 .
5.Insert the unit into the rack at the desired level and line the holes in the unit mounting
SDM-9120 brackets with the holes in the rack mounting plates.
Figure 4-13: Side View of a Unit with a Bracket
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NetPerformer Hardware Installation Guide
TIP: The unit can be more easily mounted if support screws are installed halfway
just below
the bottom of the unit's final resting position in the rack. The mounting
brackets now have a place to rest during the installation process.
6.Once the unit is in position, tighten all the rack mounting screws.
► To install the inner rails, do as follows:
1.Take the rails (Ordering part number: PP-0020642) from the box, and take them apart
to extract the inner rail.
2.Attach to the right side of the device, as seen in the image below. Place the inner rail
as in the image and secure with three screws.
3.Repeat for the left side.
Figure 4-14: Side View of Rails
► To install the outer rails, do as follows:
1.Take the right side outer rail and front/rear bracket from the box.
2.Attach the rear bracket to the rear side of th e outer rail flat side, with provided screws.
Do not righten the screws as it will have to be adjusted to the correct rack size.
3.Attach the front bracket to the front side of the outer rail flat side, with provided
screws.
4.Insert the outer rail inside the rack, adjusting the rear bracke t if needed. When done,
tighten the rear bracket screws.
5.Secure the front and rear of the right side outer rail to the rack.
6.Repeat for the left side outer rail.
► To slide the device into the rack, do as follows:
1.Make sure inner and outer rails are firmly in place.
2.Align the inner rails on the unit with outer rails on the rack.
3.Slide the device into the rails, pushing evenly on each side, until you hear a ‘click’
from the locking mechanism.
4.Secure the front bracket to the rack, to prevent the unit from sliding out.
4-20 Memotec Inc.
Product Description
Notched edge
4.11DSP Resources
High density, high performance DSP processors digitize, process and compress voice
signals on the NetPerformer unit. The DSP processors handle voice compression
software and fax/modem emulation.
4.11.1DSP-160 Module for SDM-9120/9220/9230
A single low-density module (DSP-160) has 1, 2, 3, 5 or 6 DSP processors. Each DSP
processor supports 5 digital timeslots. Maximum 30 voice channels per DSP module.
NOTE: One low-density onboard DSP processor is provided with each FXS, FXO and
E&M interface card to support analog voice calls. A maximum of 8 analog voice
channels is permitted.
Figure 4-15: DSP-160 Module
NOTE: If you require support of more than 30 voice channels, upgrade to the high-
density DSP module (HD-DSP).
The low-density DSP module is intended for the SDM-9120, SDM- 9220
and SDM-9230 only. DO NOT replace the low-density DSP module
with a DSP intended for legacy NetPerformer products (SDM-9360,
Caution
SDM-9380 and SDM-9585).
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NetPerformer Hardware Installation Guide
Notched edge
4.11.2High-density DSP Module for SDM-9120/9230
The high-density DSP module (HD-DSP) can be installed to support a greater number of
voice calls.
Figure 4-16: High-Density DSP Module
•A maximum of one HD DSP module can be installed on the SDM-9120or SDM-
9230.
A single high-density DSP module supports 60, 80, 100 or 120 timeslots. Maximum 120
voice channels per DSP.
NOTE: High-density DSP modules require NetPerformer software version 10.3.5
R01 or higher. Earlier software versions will report a hardware problem and
log an error.
The high-density DSP module is intended for the SDM-9120, SDM9230, SDM-9606 and SDM-9620 only. DO NOT replace the high-
density DSP module with a DSP intended for the SDM-9360, SDM-
Caution
9380 or SDM-9585.
4-22 Memotec Inc.
Product Description
4.11.3High-density Onboard DSP for SDM-9140
For the SDM-9140, the high-density DSP resource s re quired for digital voice are provided
onboard (unlike the SDM-9120/9230, which uses the DSP module). See “High Density
Onboard DSP” on page 4-23.
The SDM-9140 can be ordered with 0, 2 (40 voice channels) or 6 (120 voice channels)
high density onboard DSP processors.
Figure 4-17: High Density Onboard DSP
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NetPerformer Hardware Installation Guide
4.12Interface Cards
The NetPerformer interface cards add optional hardware interfaces to the SDM-9XXX
Series. They provide a physical interface to external devices and networks, scalable to the
needs of your application.
•The SDM-9120 can be installed with a maximum of 2 low-profile interface cards.
•The SDM-9220 can be installed with a maximum of 2 interface cards.
•The SDM-9230 can be installed with a maximum of 3 interface cards.
•The SDM-9140 can be installed with a maximum of 3 ultra-low-profile interface
cards.
For SDM-9120/9220/9230 units, the interface cards slide into slots located at the rear of
the units (see “Rear View of the SDM-9220/9230 UAC” on page 4-5).
For the SDM-9140 unit, the interface cards slide into slots located at the front of the unit.
See “Front View of the SDM-9140e” on page 4-7.
To install an interface card in the SDM-9XXX Series chassis, follow the procedure in
“Installing an Interface Card” on page 3-16.
4.12.1SDM-9120 Compared to the SDM-9220/9230
All three units use the same interface boards; however, the SDM-9120 has a low profile
chassis requiring only 1 Rack Unit of space. Consequently, the SDM-9120 interface cards
must also be low profile using different faceplate than the SDM-92x0. See Figure 4-18
below.
Figure 4-18: Low-Profile and Regular Interface Cards
4-24 Memotec Inc.
Product Description
4.12.2SDM-9140 Compared to the SDM-9220/9230
All three units use the same interface boards; however, the SDM-9140 has a 1 Rack Unit
of space chassis; two interface cards can be stacked on top of one another into the
chassis. Consequently, the SDM-9140 interface cards must be ultra low profile and use
different faceplates than the SDM-92x0. See Figure 4-19 below.
Figure 4-19: Ultra-Low-Profile and Regular Interface Cards
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NetPerformer Hardware Installation Guide
Faceplate screws
Faceplate bolts
Left side L-shaped
mounting bracket
Right side L-shaped
mounting bracket
4.12.3Converting an SDM-92x0 Card to an SDM-9120 Low-Profile
1.Remove the SDM-92x0 type faceplate from the interface card by unscrewing the two
screws securing that faceplate to the interface card.
2.On the SDM-9120 type low-profile faceplate, secure the L-shaped moun ting brackets
using the bolts provided with the faceplate kit. Make su re that you put the bracket s in
their correct positions as illustrated in Figure 4-20 below.
3.Secure the assembled SDM-9120 type faceplate to the interface card by screwing
back the two screws used to fix the faceplate to the interface card as illustrated in
Figure 4-20 below.
Figure 4-20: SDM-9120 Interface Card Faceplate
The ordering part numbers for the replacement faceplate kits from SDM-92x0 to SDM9120 are as follows:
•KT-0021210: SDM-9120 Replacement Faceplate Kit for Quad E&M
•KT-0021208: SDM-9120 Replacement Faceplate Kit for Dual FXO
•KT-0021206: SDM-9120 Replacement Faceplate Kit for Quad FXO
•KT-0021204: SDM-9120 Replacement Faceplate Kit for Dual FXS
•KT-0021202: SDM-9120 Replacement Faceplate Kit for Quad FXS
•KT-0021200: SDM-9120 Replacement Faceplate Kit for Single E1/T1
•KT-0021198: SDM-9120 Replacement Faceplate Kit for Dual E1/T1
4-26 Memotec Inc.
Product Description
4.12.4Converting an SDM-92x0 Card to an SDM-9140 Ultra Low-Profile
1.Place the provided Mylar insulator onto the bottom part of the SDM-9140 ultra low-
profile faceplate.
Mylar
insulator on
the faceplate
Figure 4-21: Mylar Overlay Installed on an SDM-9140 Faceplate
2.Position the SDM-92x0 interface card at a slight angle in front of the faceplate..
Figure 4-22: SDM-92x0 Card at an Angle in Front of the SDM-9140 Faceplate
3.Keeping the same angle, slide and position the interface card onto the faceplate.
When sliding the card onto the faceplate, take care not to damage the
solder side components located under the card.
Caution
4.Secure the faceplate to the interface card with the two screws provided.
NOTE: The screws provided with the Quad E&M re placement faceplate kit must be
used with the provided Allen key. A standard #1 Phillips screwdriver can be
Memotec Inc. 4-27
NetPerformer Hardware Installation Guide
used with the screws provided with the other replacement faceplate kits.
Figure 4-23: SDM-92x0 Card Inserted into an SDM-9140 Faceplate
The ordering part numbers for the replacement faceplate kits from SDM-92x0 to SDM9140 are as follows:
•KT-0021385: SDM-9140 Replacement Faceplate Kit for Dual FXSKT-0021386:
SDM-9140 Replacement Faceplate Kit for Quad FXS
•KT-0021387: SDM-9140 Replacement Faceplate Kit for Dual FXO
•KT-0021388: SDM-9140 Replacement Faceplate Kit for Quad FXO
•KT-0021389: SDM-9140 Replacement Faceplate Kit for Quad E&M
•KT-0021390: SDM-9140 Replacement Faceplate Kit for Single E1/T1
•KT-0021391: SDM-9140 Replacement Faceplate Kit for Dual E1/T1
•KT-0021392: SDM-9140 Replacement Faceplate Kit for Single Serial
4-28 Memotec Inc.
Product Description
4.12.5Types of Interface Cards
There are three types of interface cards:
•Analog voice interface cards: FXS (dual or quad port), FXO (dual or quad port),
E&M/PTT (quad port)
•Channelized digital interface cards: T1/E1 (single or dual port)
•Serial port (WAN) interface card (dual for the SDM-922 0/9230 or single for the
SDM-9140)
Analog Voice Interfaces
Three types of analog voice interface cards are available:
•FXS (dual or quad port). See “FXS Interface Cards” on page 4-29.
•FXO (dual or quad port). See “FXO Interface Cards” on page 4-31.
•Universal E&M/PTT (quad port). See “Universal E&M/PTT Interface Card” on
page 4-32.
FXS Interface
Cards
•A Telco/PTT interface that acts like a PSTN Central Office.
•Provides a Subscriber Line connection to a conven tio nal tw o- wir e an alog
telephone (pulse dial or DTMF touch-tone).
•Generates loop current and ring volt age ( derived from -48V) as we ll as pulse dial
or DTMF tones.
•Detects off-hook and on-hook states.
•Dual port interface with 2 RJ-11 female connectors for the dual FXS interface
card.
•Quad port interface with 4 RJ-11 female connectors for the quad FXS interface
card.
•Equipped with an onboard DSP processor.
•Up to 2 FXS interface cards can be installed in the SDM-9120 and SDM-9220, up
to 3 in the SDM-9230, and up to 4 in the SDM-9140, providing up to 16 analog
FXS voice ports in a single unit.
Ordering part numbers for SDM-9120:
161-1350-000 for the dual FXS interface card
161-1326-000 for the quad FXS interface card.
Ordering part numbers for SDM-9220/9230:
161-1050-000 for the dual FXS interface card
161-1026-000 for the quad FXS interface card.
Ordering part numbers for SDM-9140:
161-1450-000 for the dual FXS interface card
161-1426-000 for the quad FXS interface card.
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NetPerformer Hardware Installation Guide
NOTE: To meet EMI homologation requirements, using the specific cables included with
the SDM-9140 FXS interface card is mandatory.
For the Dual FXS:
NOTE: To interpret the status LEDs on these interface cards, refer to “Interface Card
Status LEDs” on page 4-39.
Use a two-wire cable for FXS connections. In rare circumstances,
your telephone or fax may not work if you use a four-wire cable. Should
this occur, replace the four-wire cable with a two-wire cable. If the
Caution
4-30 Memotec Inc.
problem persists, contact Technica l S uppo rt .
Product Description
NOTE: Except for the SDM-9140, you must install a ferrite on each cable
connected to an FXS port on an SDM-9XXX Series UAC unit installed in the
European Union or Russia. These ferrites are not provided with the product
package. For instructions, turn to “Installing the Ferrites (EMI Filters)” on page 3-
27.
FXO Interface
Cards
Ordering part numbers for the SDM-9220/9230:
161-1051-000 for the dual FXO interface card
161-1052-000 for the quad FXO interface card.
Ordering part numbers for the SDM-9120:
161-1351-000 for the dual FXO interface card
161-1352-000 for the quad FXO interface card.
Ordering part numbers for the SDM-9140:
161-1451-000 for the dual FXO interface card
161-1452-000 for the quad FXO interface card.
NOTE: To meet EMI homologation requirements, using the specific cables included with
the SDM-9140 FXO interface card is mandatory.
For the Dual FXO:
- KT-0021369
- Kit, 2 x Cables for FXS or FXO, SDM-9140
- cable: CA-0021855
For the Quad FXO:
- KT-0021370
- Kit, 4 x cables for FSX or FXO, SDM-9140
- cable: CA-0021855
The FXO interface card is a Telco/PTT interface that acts like a standard telephone set (a
two-wire telephone in a loop start circuit). This interface card:
•Provides a Subscriber Line connection to a Central Of fice or the st ation side of an
analog PBX.
•Detects ring voltage, closes the loop during off-hook, and opens the loop in an
on-hook condition.
•Generates pulse dial or DTMF tones.
•Dual port interface with 2 RJ-11 female connectors for the dual FXO interface
card.
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NetPerformer Hardware Installation Guide
•Quad port interface with 4 RJ-11 female connectors for the quad FXO interface
card.
•Equipped with an onboard DSP processor.
•Up to 2 FXO interface cards can be installed in the SDM-9120 or SDM-9220, up
to 3 in the SDM-9230, and up to 4 in the SDM-9140, providing up to 16 analog
FXO voice ports in a single unit.