MEMOREX Ultra TravelDrive User Manual

Thank you for your purchase of the Memorex Ultra TravelDrive. This user’s guide will help you get the maximum use and enjoyment from your new Ultra TravelDrive. The guide describes in detail the Ultra TravelDrive features as well as the TotalMedia Backup software that is included with the drive. The software is designed to make backing up your ﬁles as quick, safe, and easy as possible – as simple as pushing a button!

TABLE OF CONTENTS page

1. INTRODUCTION 3

2. SAFETY AND HANDLING GUIDELINES 3

3. PRODUCT DESCRIPTION 3

a. Package Contents 3

b. Drive Features 4

c. System Compatibility 4

4. GETTING STARTED 5

Microsoft Windows™

a. Connecting the Ultra TravelDrive

b. Removing the Ultra TravelDrive

c. Using the Ultra TravelDrive

Apple Macintosh

a. Connecting the Ultra TravelDrive

b. Removing the Ultra TravelDrive

c. Using the Ultra TravelDrive

5. CHANGING FACEPLATES 7

6. TOTALMEDIA BACKUP SOFTWARE 8

a. Installation Microsoft Windows

Apple Macintosh

b. Using TotalMedia Backup Software

7. REFORMATTING 22

8. TROUBLESHOOTING 23

9. FAQs 24

9. TECHNICAL SUPPORT 25

10. WARRANTY 25

11. SPECIFICATION 25

12. FCC CERTIFICATION 25

1. INTRODUCTION

Memorex designed the Ultra TravelDrive Portable Hard Drive to make backing up critical ﬁles from priceless digital photos to important documents as quick, safe, and easy as possible. It works either as a simple portable USB hard drive or with its bundled TotalMedia Backup software as a complete system to help ensure that you never lose your critical data.

2. SAFETY & HANDLING GUIDELINES

The design of the Ultra TravelDrive is meant for stationary use. It incorporates a high performance magnetic disk drive and requires precautions in use:

• DO NOT STORE OR USE in areas exceeding 115° F. / 45° C. or below 40° F. / 4° C. If moving quickly from a cold to warm environment or from a warm to cold environment, allow the drive to adjust to the new temperature to avoid problems with condensation.

• DO NOT USE AT ALTITUDES greater than 10,000 ft / 3,050 m or more than 200 ft / 60 m below sea level unless you are in a pressurized environment such as a commercial airplane. The drive head relies on normal air pressure to operate properly.

• DO NOT REMOVE, BUMP, or JAR the drive while it is in operation.

• DO NOT DISCONNECT the cables or power cords until the device has been properly disconnected from the computer through the computer’s operating system.

ENGLISH

• KEEP AWAY from excessive moisture or exposure to liquids. If liquid is spilled into the drive, immediately unplug it from the computer and drain and/or thoroughly dry off the drive before attempting to reconnect to a computer.

CAUTION: Reconnecting your drive after it has had liquid spilled into and/or onto it, may cause damage to your computer and/or connector ports if the drive was permanently damaged when it got wet and/or if it is not thoroughly dry before connecting.

• MAKE SURE YOUR HANDS ARE DRY when plugging or unplugging the device into a computer.

• DO NOT SUBJECT to excessive force or impact.

• DO NOT BLOCK air ﬂow around the drive or stack anything on top of it. Doing so may cause the drive to over heat, and too much weight may damage the drive.

• KEEP AWAY from strong magnetic ﬁelds such as powerful electric motors. Excessive magnetic ﬁelds can erase data on the drive.

• DO NOT dismantle the drive—there are no serviceable parts inside, and dismantling will void your warranty.

• CLEAN the device only when it is unplugged from a computer. Use a damp, lint-free cloth and prevent moisture from getting into any openings. Do not use any sprays or solvents to clean the device.

3. PRODUCT DESCRIPTION

The Memorex Ultra TravelDrive is a portable storage device that ﬁts in the palm of your hand. It incorporates a

2.5-inch hard drive available in various capacities in an ergonomic and stylish design that can be personalized with interchangeable, nature-inspired color faceplates. Its plug-and-play USB (Universal Serial Bus) interface allows it to function as an external drive when connected to an available USB port. Your computer easily recognizes the Ultra TravelDrive once it is inserted into your USB connection, and an LED on the rear identiﬁes the USB port as either the high-speed USB 2.0 or the slower 1.1 USB version. You can drag and drop ﬁles to or from the Ultra TravelDrive just as you would to a ﬂoppy disk or a hard drive with the added beneﬁt of a faster, far more secure and portable data storage solution than most other previous alternatives. The included TotalMedia software makes backing up critical data as easy as pressing a button on the Ultra TravelDrive.

Page | 3

A. PACKAGE CONTENTS:

Your Memorex Ultra TravelDrive includes—

• Memorex Ultra TravelDrive Portable Hard Drive

• Two additional color face plates

• USB data cable

• Auxiliary USB power cable*

• TotalMedia Backup Software CD

• Quick Start Guide

* Due to limited bus power on some computers, the auxiliary USB power cable may be required in addition to the USB data cable.

B. ULTRA TRAVELDRIVE FEATURES:

The Ultra TravelDrive design provides convenient, easy-to-carry, large-capacity data storage for important ﬁles, music, video, or photos wherever you go. Some of the key features are:

• Ergonomic design that ﬁts in the palm of your hand for ultimate portability.

• Two additional, interchangeable color faceplates to customize the drive for style or color-code multiple Ultra TravelDrives and other back-up devices. o Charcoal gray/Desert Orange/Arctic White for 80GB o Charcoal gray/Ocean Blue/Onyx Black for 120GB o Charcoal gray/Sagebrush Green/Arctic White for 160 GB o More faceplate covers are available at www.ememorex.com

• Quick Back-up button for convenience.

• Rubberized design that makes the drive easy to grip when held and stationary when sitting on a desk or in a bag.

• USB speed indicator LED that lights green for high-speed USB 2.0 connections and red for slower USB 1.1 connections. o Backward compatibility for use in computers installed with USB 1.1 ports.

• Blue LED Power and Activity Indicator—high-tech look providing information for extra safety in transferring ﬁles.

• TotalMedia Backup software for quick, easy, customizable back-ups

• No speciﬁc hardware requirements for use on most computer systems. Uses standard USB ports (USB 2.0 ports recommended) available on most computers today. o Windows 98SE Compatible—Windows 98SE requires the installation of a device driver that is included on the software CD.

• Works between both PC and Macintosh platforms. Allows convenient swapping of ﬁles from either system platform (using the FAT or FAT32 ﬁle format.)

• No batteries or power adapters required. Uses power from from your USB ports or USB hub.

ENGLISH

C. SYSTEM COMPATIBILITY

The Ultra TravelDrive can be used with virtually any computer that has either a USB 2.0 or 1.1 port. The Ultra TravelDrive has the following minimum system requirements —

• PC or Apple Macintosh computer with USB support o PC—Windows 2000 (Service Pack 4)/ XP (Service Pack 2)/ Vista

• The drive will work only as a storage device in Windows 98SE or Windows Me operating systems. The TotalMedia Backup software included with the drive does not support these older operating systems. o Mac OS 10.2.8 or higher

• Mac OS 9.x (USB 1.1 support only) o Linux 2.5.x (Please see the www.memorex.com website under FAQ’s for “Mounting on Linux.”)

• 100MB of free disc space

• 512MB of RAM memory as required by Microsoft Windows

• Available USB 2.0 (for High Speed) or USB 1.1 port

Note: Compatibility may vary depending on the system’s hardware conﬁguration and operating system. It is highly recommended that you install all the latest system updates to achieve the highest performance and to ensure reliability.

Page | 4

ENGLISH

QUICK

RED-1.1

GREEN-2.0

BACKUP

USB

USB Data Cable

Quick Backup button

Auxiliary USB Power Cable

4. GETTING STARTED

MICROSOFT WINDOWS

A. CONNECTING YOUR DRIVE

1. Turn on your computer and wait for it to ﬁnish loading.

2. Connect the USB data cable to the rear of the Ultra TravelDrive (Figure 1).

3. Connect the other end of the USB data cable to a USB port on your computer. Once you have connected the cable into the USB port, the blue Power and Activity LED will light up and your operating system will detect the drive. The USB speed indicator on the rear of the drives will light red if the USB port is the slower USB 1.1 and will light green if the port is the faster USB 2.0. a. The drive must be connected to an active USB 2.0 port for maximum performance. b. You may need to use the auxiliary USB power cable together with the USB data cable due to limited bus power on some computers.

Figure 1.

c. Windows 98SE requires the installation of USB drivers on the installation disc in order to work. Note the limitations above, under “Compatibility.”

1. Connect the Ultra TravelDrive as in Steps 1-3 above. A dialogue box will appear asking what you want Windows to do. Select “Search for the best driver.” Click “Next>.”

2. Insert your installation CD into a drive on your computer.

3. Put a check mark in “Specify a location” and browse to the drive with the installation CD. Click “Next>.”

4. Click “Next>” when the computer ﬁnds the drivers and “Finish” when the installation is complete.

Page | 5

4. Follow any on-screen instructions to complete the hardware installation of your new Ultra TravelDrive.

5. Locate and double click the “My Computer” icon (either on the desktop screen or in the Start menu.) The Ultra TravelDrive should appear as an “Ultra TD” in the hard drive section with an assigned drive letter (Figure 2). The actual drive letter will vary depending on how many drives are installed on your computer.

Figure 2.

OPTIONAL: Right clicking on the icon brings up a dialogue box. Clicking PROPERTIES at the bottom of the box opens another dialogue box that will allow you to name your Ultra TravelDrive so that it can show up under a different name.

ENGLISH

B. REMOVING YOUR DRIVE

Do NOT remove the Ultra TravelDrive while the blue Power and Activity LED is ﬂashing. The LED ﬂashes blue while data are being transferred to and from the drive and the computer. Removing the drive during data transfers can corrupt the data and address ﬁles on the drive. To remove the drive: a. Click on the green arrow in the lower right panel of the desktop system tray (Figure 3) to stop the drive before removing it.

Figure 3.

b. Letter assigned to your Ultra TravelDrive. (If there is more than one USB device active, double-click on the USB devices and select the drive letter associated with the Memorex Ultra TravelDrive (Figure 4).

Figure 4.

c. Select “Stop” and wait for the notice that it is safe to remove the Ultra TravelDrive. If a notice appears that the device cannot be stopped, close any software that had been using the device to open or to save ﬁles and repeat the process.

IMPORTANT NOTE: Do not remove the Ultra TravelDrive while the BLUE POWER AND ACTIVITY LED is ﬂashing! Interrupting the data ﬂow while the LED is ﬂashing may corrupt existing data that are being transferred as well as possibly other data stored on the drive. You may also lose access to your drive and your ability to retrieve any ﬁles stored on the Ultra TravelDrive. Once the LED returns to a non-blinking state, the data transfer operation is complete; and it is safe to remove your drive.

Page | 6

C. USING YOUR DRIVE

1. You may now use your Ultra TravelDrive as you would any other hard disk drive on your computer. You can drag and drop ﬁles to or from the drive in the same way as copying or saving ﬁles to your main hard drive.

2. Quick Backup button—If you install the included ArcSoft TotalMedia Backup software included with your drive (see below), pressing the Quick Backup button immediately launches the software to back up ﬁles to your Ultra TravelDrive according to the settings you have selected in the software.

APPLE MACINTOSH A. CONNECTING YOUR DRIVE

NOTE: Maximum performance for the Ultra TravelDrive on a Mac requires Mac OS 10.2.8 or higher and a USB 2.0 Port. Mac OS 9.X perform on at USB 1.1 speeds.

1. Insert the Ultra TravelDrive into an available USB port on your computer. The blue Power and Activity LED will light up, brieﬂy ﬂashing to conﬁrm that the drive is powered.

2. Click on the “Untitled” drive icon once the Ultra TravelDrive has been successfully mounted on your Mac Desktop (Figure 5).

Figure 5.

ENGLISH

3. You can now save, copy, or delete ﬁles to the Ultra TravelDrive just as you would to a hard drive or a ﬂoppy disk. The LED Power and Activity light will ﬂash quickly when data are being transferred to or from your drive.

NOTE: Due to ﬁle re-indexing on Mac OS, it is always recommended to reformat the drive using Mac OS Extended. However, if the drive will be used on both PCs and Macs, it is recommended to retain the default format of the drive— the FAT32 format.

B. REMOVING YOUR DRIVE

1. Drag the Ultra TravelDrive icon to the Trash icon before removing the drive.

2. Unplug the Ultra TravelDrive from its USB port once the icon is no longer visible on the Mac OS Desktop.

C. USING YOUR DRIVE

5. CHANGING FACEPLATES ON THE ULTRA TRAVELDRIVE

A. REMOVING THE PLATES

1. Use your thumb to depress the center area shown in Figure 6 and use your index ﬁnger to pry back the edge of an outer corner of the cover faceplate as shown. You may need to repeat this step on the opposite corner.

2. Once the cover plate has been removed, use your index ﬁnger to pull the outer corners away from the case to pull the bottom plate off.

Page | 7

B. INSTALLING THE PLATES

1. Align the end tabs of the curved portion with the holes in the base of the drive as in Figure 7. Push the plate forward and press down gently on the edge contacting the base.

2. Press down on the plate corners and gently snap them into the base of the drive as in Figure 8.

3. Press on the outer edges to make sure both the upper and lower plates are ﬂush with the base. See Figure 9.

ENGLISH

Figure 6.

Figure 8.

Figure 7.

Figure 9.

6. TOTALMEDIA BACKUP and BUTTON MANAGER SOFTWARE

A. INSTALLATION MICROSOFT WINDOWS

1. Insert the ArcSoft TotalMedia CD disc into your disc drive.

2. The installation should begin automatically. a. If it does not, open “My Computer” and click on the drive letter that shows the Memorex icon (Figure 10).

Figure 10.

b. Click on the “Memorex Software Installer.exe” ﬁle to start the installation process.

3. The End User License Agreement appears (Figure 11). Read the agreement and click “I Agree” if you want to continue the installation.

Page | 8

Figure 11.

4. The welcome screen for the Memorex Button Manager and TotalMedia Backup appears (Figure 12). Click on “Install” to start the installation process.

ENGLISH

Figure 12.

5. The Memorex Button Manager installs itself ﬁrst in a very short time. Once the software has installed itself, a mes

sage conﬁrming a successful installation appears. Click “Next” to start the TotalMedia Backup software installation.

6. A conﬁrmation screen appears before the installation of the TotalMedia Backup software (Figure 13). Click “Continue” to complete the installation.

Figure 13.

Page | 9

7. Select the installation language (Figure 14). English is the default language, but French, Portuguese (Brazilian), and Spanish are options.

Figure 14.

8. The InstallShield Wizard will load very quickly and opens a welcome screen to install TotalMedia Backup (Figure 15). Click “Next>.”

Figure 15.

ENGLISH

9. A user license agreement of TotalMedia Backup appears (Figure 16). Read the agreement, and click “Yes” if you want to continue installing the backup software.

Figure 16.

10. A choice of destination folders for the software appears (Figure 17). “Program Files” is the default folder, but you can click “Browse” to select a different folder if you prefer. Click “Next>” to continue.

Figure 17.

Page | 10

11. You also have the choice of folders for the program icons. The default, and best choice, is the software folder; but you can select a different folder or create a different folder (Figure 18). Click “Next>” to continue.

Figure 18.

12. An installation status screen appears for a short time, followed by a notiﬁcation of completion (Figures 19 and 20). Click on “Finish.”

Figure 20.Figure 19.

ENGLISH

13. An option to check for updates from the ArcSoft Web site appears (Figure 21). Click “OK” to check for any up dates if you are connected to the Internet or click “Cancel” to skip the checking process. If the software is up to date, a conﬁrmation message appears (Figure 22). Click “OK.” If a new update is available, follow the instructions to download the update.

Figure 21.

Figure 22.

14. Once the software is installed, two icon shortcuts appear on the desktop screen: one in the desktop area and a second one in the system tray (Figure 23). Clicking on either icon shortcut opens up the application. Pressing the Quick Backup button on the Ultra TravelDrive will also open up the application if the drive is attached to the computer.

Figure 23.

Page | 11

APPLE MACINTOSH

1. Insert the ArcSoft TotalMedia CD disc into your disc drive.

2. A Memorex installation icon appears on the desktop.

3. Double-click on the installer icon. a. The Memorex Software Installer opens (Figure A1). Double-click on the “Memorex Software Installer” to start the installation.

Figure A1.

b. The welcome page to the installer (Figure A2). Click on “Continue.”

Figure A2.

ENGLISH

c. A screen with “Important Information” appears (Figure A3). Read through this document to familiarize yourself with your Ultra TravelDrive. When you have ﬁnished, click “Continue.”

Figure A3.

d. The Software License Agreement appears (Figure A4). Read through the agreement and click “Continue” when you have ﬁnished.

Figure A4.

Page | 12

e. If you agree with terms of the software agreement and want to continue installing the software, click on “Agree” (Figure A5).

Figure A5.

f. Select a destination for the software program (Figure A6).

Figure A6.

ENGLISH

g. The Easy Installation screen appears (Figure A7) to conﬁrm the installation. Click on “Install.”

Figure A7.

h. An authentication screen appears that requires a password if you do not have administrative rights (Figure A8). Enter your name and password and click “OK.”

Figure A8.

i. A warning notice appears that you must restart the computer after the installation is complete (Figure A9). This is a reminder to close all applications that may be open so that you do not lose any unsaved work. Click “Continue Installation.”

Figure A9.

Page | 13

j. The Installation Process Screen appears (Figure A10) with a progress bar displaying the status of the

Quick Backup button

installation.

Figure A10.

k. Once the installation is complete, a restart notice appears (Figure A11) informing you that the installation was successful and that you must restart the computer. Click on “Restart.”

ENGLISH

Figure A11.

l. Once your computer has restarted, an icon for TotalMedia Backup software appears on the upper right corner of the desktop (Figure A12). Double-click on the TotalMedia Backup icon to open the program or press the Quick Backup button on your Ultra TravelDrive to open the program.

Figure A12.

B. USING THE TOTALMEDIA BACKUP SOFTWARE

1. Double-click the TotalMedia Backup icon on the desktop or in the system tray to open the program—or, if your Ultra TravelDrive is installed, just press the Quick Back-up button in the back of the drive (Figure 24). An introduction screen appears, quickly followed by the application screen (Figure 25). The date of the last back up appears in the lower right corner of the application screen. Clicking on “Backup.”

Figure 24.

Page | 14

2. Details…” brings up a list of previous backups, dates, and notes on the backup processes.

3. The application allows two choices: 1) back up ﬁles or 2) restore ﬁles that have been backed up. Backing up allows the selective backup of particular types of ﬁles and advanced settings.

4. Backing up Photos, Video, Music. a. Click on the “Photos, Video, Music” tab to back up these types of ﬁles.

Figure 25.

b. The next screen allows you to choose which of the photo, video, or music ﬁles you can back up (Figure 26). Click “Next>” to continue.

1. Setting the cursor over the one of the three types will brieﬂy display the types of ﬁles included in each of the three categories.

2. Removing the check mark in any of the three boxes will eliminate that category from being backed up.

3. You can choose either to make a full back up of all the selected ﬁles or an incremental backup of only new ﬁles added since the last back up.

ENGLISH

Figure 26.

c. A full back up screen displays the number of ﬁles in each selected category and the size of the data in each category (Figure 27). Several other options appear on this screen:

1. The back up destination—click on “Browse…” to designate the Memorex Ultra TravelDrive letter or any other storage medium for the back up.

2. The back up name appears as today’s date by default. The name can be changed as long as it is fewer than 15 characters.

3. Comments can be added to the back up to describe it. These comments will show up in the Restore process (described below) to help identify a particular backup.

4. The space requirement for the full back up appears. Clicking on the “View Backup File list…” tab will display a list of all the ﬁles to be included in the back up. Clicking on the “Rescan” tab makes the software scan all the selected ﬁles once again.

Page | 15

d. Click on “Back up” to start the back up process. A progress report bar appears on the screen.

Figure 27.

e. Once the back up is complete, a text message appears in Microsoft Notepad that summarizes the back up information (Figure 28). Close the Notepad report. The ArcSoft software also displays the note the back up was successful (Figure 29). Click “OK.”

ENGLISH

Figure 28.

Figure 29.

f. An incremental back up works the same way as described above but creates a new folder using the original back up folder name and adding a number to it to distinguish it from the earlier backup (Figure 30). If the incremental backup is done on the same date as the ﬁrst backup, a number is added to the date as in the example below. If the date of the incremental backup is different from the original date, the new date be comes the default name. A notice about the additional folder appears.

1. If no new incremental ﬁles have been added, the amount of new data appears as “0 kB,” and the back up button will not be highlighted.

Figure 30.

5. Backing up Personal Documents a. Click on the “Personal Documents” tab to back up these types of ﬁles. b. A list of document categories appears (Figure 31). Remove the check mark in the box for any particular category you do not want to back up. Choose either Full Backup or Incremental Backup and click on “Next>.”

Figure 31.

Page | 16

1. If you want to add a new category, click on the “Add New Category…” tab at the bottom of the list (Figure 32).

2. Name the new category and click on “Next>.”

Figure 32.

3. A dialogue box requesting the formats in the New Category appears. Click the “Add New Format” button (Figure 33).

Figure 33.

ENGLISH

4. Enter the ﬁle extension and ﬁle description in the dialogue box that appears (Figure 34). Then click on “OK”. The New Category that you have entered should now appear. Click “Save”.

Figure 34.

5. Put a check mark in the boxes of personal document folders you want to back up (Figure 35). Clicking on the folders on the left displays on the right the folders and ﬁles contained within them. Check all that you want to back up.

Figure 35.

6. Click “Next >” to begin the searching process. Once the search process has been completed, click on the “Back up” button to begin the backup process.

6. Advanced Backup a. Click on the “Advanced Backup” b. The Select Files window appears (Figure 36). A standard tree structure lets you browse and select the folders you want backup.

Page | 17

Figure 36.

c. Click on the box next to the folder you want to backup and click Next (Figure 37).

ENGLISH

Figure 37.

7. Scheduling a Backup a. Click on the “Schedule Backup” tab to make the settings for an automatic back up. b. The schedule settings appear. Once again you can pick “Photo, Video, Music,” “Personal Document,” or “Advanced Backup” ﬁles. Click on the tab for the types of ﬁles you want to backup. c. The same dialogue as in Figure 37 above appears. Select the ﬁles you want to be backed up as described above and click “Next>.” d. The schedule settings page opens with options for naming the backup, comments about the backup, and the scheduling (Figure 38). Select the frequency of backups (weekly, run once, daily, monthly), “when” (the days of the week or the particular day, depending on the choice of frequency), and time (Adjust by highlighting the hour, minute, or AM/PM and using the up and down arrows to make the changes.). Click “Schedule It” to set the backup schedule.

Figure 38.

Page | 18

e. The scheduled backup appears on the information page (Figure 39). You can make changes with the following options:

• Deleting a scheduled backup by highlighting it and then clicking on the garbage can in the lower right corner.

• Changing a scheduled backup by highlighting it and clicking “Reschedule.”

• Backing up a selection by highlighting it and clicking “Back up Now.”

• Viewing a backup report by highlighting it and clicking “View Report.”

• Disabling a particular backup by highlighting it and clicking “Disable.”

• Stopping a backup by clicking “Stop.”

Figure 39.

ENGLISH

f. Multiple backup schedules can appear on the information page. This can be handy if you decide to make different schedules for backing up photo/video/music ﬁles or any other ﬁle choices.

8. Restore Files from Backups a. Click on “Restore” to restore ﬁles that have been backed up on your Ultra TravelDrive (Figure 40).

Figure 40.

Page | 19

b. Select the backup you want to restore from the list of backups available (Figure 41). The names, sizes, and dates of the backups appear in the list as well as any comments added that can help identify the ﬁles.

Figure 41.

1. Highlighting a backup and clicking on the garbage can in the lower right corner deletes that backup.

2. Clicking “Browse…” allows a search for backup ﬁles on other drives or media.

c. Double-click on a highlighted ﬁle or click “Open” to open the restore utility. The utility displays detailed information about the backup you have selected (Figure 42). Click “Next>” to continue.

ENGLISH

Figure 42.

d. Step 1: Choose a restore method (Figure 43). Click on “Next>” to continue.

1. “Easy Restore” is the simpler method. It checks the destination folder and restores missing ﬁles by type.

2. “Advanced Restore” allows you to select exactly the ﬁle(s) to be restored by selecting them from a folder tree similar to Windows Explorer.

Figure 43.

Page | 20

e. Step 2: Check the ﬁle types (Easy Restore) or ﬁles (Advanced Restore) you want to restore from the choices available. Easy Restore shows only those ﬁles (“Photo/Video/Music,” “Personal Documents,” or “Advanced Backup”) recorded in the selected backup (Figure 43). Advanced Restore allows you to search the folder tree for the ﬁle(s) you want to restore from those ﬁles in the original backup (Figure 44). Click “Next>” to continue.

Figure 44.

f. Step 3: Choose a destination for the restored ﬁle(s) (Figure 45). The destination can be either the original location from which they were backed up or a different destination selected by clicking on the “Browse…” button. Click “Restore” to continue.

ENGLISH

Figure 45.

g. TotalMedia will check the destination for the restoration. If there are ﬁles with similar names and dates already in the destination, the software will ask if they should be overwritten (Figure 46). If any ﬁles are missing, the backup software will copy the missing ﬁles to the destination. Click “Yes” or “No” to overwrite each or all existing ﬁles.

Figure 46.

h. After the software has restored, overwritten, or ignored the ﬁles selected for backup, it reports the results (Figure 47). Click “OK.”

Figure 47.

Page | 21

i. Click “Finish” to complete the restoration (Figure 48).

Figure 48.

7. REFORMATTING THE ULTRA TRAVELDRIVE

A. Windows

The Memorex Ultra TravelDrive comes pre-formatted with FAT32 (File Allocation Table 32-bit) File System. FAT32 is the standard ﬁle system for Windows 98SE and Me and is supported in Windows 2000, XP and Vista. However, FAT32 ﬁle system has 4GB limitation for the largest supported ﬁle. If you need to use the Ultra TravelDrive on a computer that requires Windows NTFS (NT File System), you need to reformat the drive. To reformat the Ultra TravelDrive to a NTFS ﬁle system:

ENGLISH

IMPORTANT NOTE: Reformatting permanently erases all the data on the Ultra TravelDrive, and you will lose any ﬁles that have not been copied to another hard disk or to an optical disc. This is considered a procedure for ADVANCED USERS, and extreme caution should be applied before performing this operation.

1. Save all ﬁles on the Ultra TravelDrive to another medium such as a hard drive, a ﬂash card, or an optical disc. Reformatting permanently erases all the data on your drive and you will lose any unsaved ﬁles.

2. Remove the Ultra TravelDrive from your computer as described above.

3. Close all open applications including anti-virus software that may interrupt the format process.

4. Double-click on the “My Computer” icon on the desktop. a. Note the hard drives that appear in “My Computer” and the drive letters associated with them. Write them down on a piece of paper. You DO NOT WANT TO FORMAT these drives by accident because that would destroy all ﬁles stored on those drives and require reinstalling your operating system. b. Close “My Computer.”

3. Insert your Ultra TravelDrive, wait for the computer to detect it and activate it. a. Double-click on the “My Computer” icon on the desktop again and compare the listing of the hard drives in your system with those that you have written down. The new drive that appears is the Ultra TravelDrive. b. Right-click on the icon for the Ultra TravelDrive.

1. Click on “Properties” to conﬁrm that this drive’s capacity matches that of your Ultra TravelDrive.

2. Select “Format” from the drop-down menu that appears. Select NTFS from the choices of formats.

3. Optional: Type in a name in “Volume label” if you have more than one Ultra TravelDrive and prefer to assign names to differentiate them.

4. Click on “Start.” A warning notice appears that all data will be erased. Click “OK.” The formatting will only take a few seconds, and a “Format Complete” notice will appear when the formatting is done.

Page | 22

B. APPLE MACINTOSH

Mac OS 9.x:

1. Close all open applications including anti-virus software that may interrupt the format process.

2. Click on “Special” on the toolbar.

3. Click on “Erase Disk.”

4. Choose your Format (DOS, Pro DOS or Mac OS Standard).

5. Click on “Erase” to start the formatting process.

Mac OS X:

1. Close all open applications including anti-virus software that may interrupt the format process.

2. Open your “Applications” folder.

3. Open your “Utilities” folder.

4. Click on “Disk Utility.”

5. Your Ultra TravelDrive will be listed to the left of the program by its capacity and with a drop down description that says “untitled.” Click on the drive capacity listing to get the Erase options.

6. Choose the “Mac OS Extended” format for the use with only Mac systems.

7. Check the box “Install Mac OS 9 Drivers”; this will allow for better Mac compatibility with older systems.

8. Click on the “Options” button.

9. Check the box “Zero all data” to fully format the drive.

10. Click “OK” to accept the selection.

11. Click “Erase” to initiate the format process.

12. Click “Erase” to verify that you want to start erasing the drive.

ENGLISH

The Utlra TravelDrive should be mounted as “Untitled” after following the above steps.

NOTE: Once you have changed the format of the Ultra TravelDrive from NTFS to another format, it may not be able to be used on a PC. It will become a Mac-only device.

9. TROUBLESHOOTING:

A. The blue Power and Activity LED does not light up.

This means that the Ultra TravelDrive is not receiving power from the USB port. Check to see if the computer recognizes the device as attached and active. In Windows®, double-click the “My Computer” icon to bring up a list of active drives. If your Ultra TravelDrive does not appear there, use the auxiliary USB power cable that is included with the Ultra TravelDrive to provide additional power.

B. The Ultra TravelDrive appears to be full, but I can’t ﬁnd any ﬁles on it.

The ﬁles may have been corrupted if data were interrupted during a transfer, either by too early a removal or by a power interruption. Restart your computer and attempt to access your drive. Otherwise, you may need to attempt to use some recovery software to rescue some ﬁles on the drive. Memorex at this time does not have speciﬁc software that it can endorse or support to perform this operation. If this is not required or the ﬁles on your drive are not needed, you will have to reformat your Ultra TravelDrive to regain its fully functionality.

C. The computer tells me that I have a high-speed device connected to a low-speed port.

Windows XP will display this message if a device capable of USB 2.0 speeds is inserted into a slower USB 1.1 port. Check your computer manual to ﬁnd which USB port is a high-speed USB 2.0 port. The USB Speed Indicator LED will light red if the port is the slow USB 1.1 and green if the port is the faster USB 2.0.

D. My Ultra TravelDrive will not let me transfer ﬁles from my Mac to a PC or from my PC to a Mac.

The Mac uses both a FAT (File Allocation Table) ﬁle system and the Mac OS Standard format in operating systems from OS 8.6 to 9.21, and this ﬁle system is compatible with PCs. Mac OS 9.22 to X (10.x) use a different HFS format that may cause re-indexing of FAT and FAT 32 formatted drives. For those systems you may have to format your Ultra TravelDrive for Mac use only with the HFS or HFS+ formats.

Page | 23

E. I don’t get a drive letter or an icon in My Computer for the drive even though it’s plugged in. How can I ﬁx this? If you have other drives installed on the system, Windows may try to install the Ultra TravelDrive with an existing drive letter. This issue can happen in Windows 2000 and Windows XP. To correct this, follow these steps (You must have administrative level access.): a. Go to Control Panel. b. Click on Administrative Tools. c. Click on Computer Management. d. Click on Disk Management. e. In the drive listings, you will see the Ultra TravelDrive with its rated capacity. Right click on it. f. Click on Change Drive Letter and Paths. g. Click Change. h. Click on the down arrow and select an available drive letter (We suggest “T” for TravelDrive.). i. Press OK twice. j. Close Computer Management and Control Panel. You should now be able to see the drive correctly in Windows Explorer or My Computer.

F. My Ultra TravelDrive does not work in an external USB hub.

If the drive works in USB ports on the computer, the problem may be that the hub does not supply enough voltage for the Ultra TravelDrive. This is not uncommon for inexpensive USB hubs. Use the auxiliary USB power cable in addition to the USB data cable to increase power to your Ultra TravelDrive.

10. FAQs (FREQUENTLY ASKED QUESTIONS)

ENGLISH

A. When do I have to replace the battery?

Never. The Ultra TravelDrive draws its power from the USB port. It has no batteries and requires no external power supply to function.

B. Do I have to protect the Ultra TravelDrive from airport X-rays or magnetic ﬁelds?

The level of X-ray power in an airport scanner is not sufﬁcient to affect the Ultra TravelDrive. However, since the Ultra TravelDrive is a hard drive, it should be kept away from powerful magnetic ﬁelds that can erase portions of the drive. It is always a wise policy to keep a backup of your ﬁles before traveling, and leaving the Ultra TravelDrive home while traveling with a laptop makes the most sense.

C. Why does my “80GB” Ultra TravelDrive only show up as having 74.5GB on my computer?

The difference has to do with the way a computer counts and the way people count. People use the decimal system in which a “gigabyte” equals one million bytes. Computers use the binary system in which a “gigabyte” equals 1,048,576 bytes because all binary numbers must be calculated to the base 2. Capacities of drives and recordable media traditionally use the decimal method of calculation.

D. I don’t have USB 2.0. Can I still use the USB Ultra TravelDrive with my USB 1.1 connections?

Yes. The Ultra TravelDrive is backwards compatible with USB 1.1, but data transfers will be very slow at USB 1.1 speeds. The USB speed indicator LED will light up red if the USB port is truly a USB 1.1 port.

E. Can I use a USB 1.1 extension cable with the Ultra TravelDrive?

Yes. USB 1.1 and 2.0 extension cables will function the same way.

F. Can I ﬁll the Ultra TravelDrive to its maximum capacity?

Yes, but it is not advisable due to the nature of the ﬁle structures of re-writable technology used on your Ultra TravelDrive and other media such as ﬂash cards and CD-RWs. These media become unreliable when ﬁlled to capacity. It is strongly recommended that a small amount of safety margin be reserved to protect access to your ﬁles.

G. I accidentally took out the Ultra TravelDrive while the activity light was ﬂashing. Now it doesn’t work. Can it be

repaired?

Your Ultra TravelDrive should still function normally; however, there is a strong possibility that the ﬁle or ﬁles that you were transferring may have become corrupted. If that is the case, recovery software may be able to retrieve some critical ﬁles. In order to get your Ultra TravelDrive working again, you may have to reformat the drive.

Page | 24

IMPORTANT NOTE: Reformatting permanently erases all the data on the Ultra TravelDrive, and you will lose any unsaved ﬁles permanently. See “REFORMATTING” above.

H. I’ve used my Ultra TravelDrive for a long time, but it’s not working as fast as before. Why is it slowing down? The Ultra TravelDrive, like any hard drive, can have its ﬁles fragmented over time as ﬁles have been added and deleted a great many times. You should check to see if your Ultra TravelDrive needs to be defragmented if it begins to operate slowly. The same software you use to degragment your regular hard drives can be used to defragment the Ultra TravelDrive.

11. TECHNICAL SUPPORT

To receive technical support for your Ultra TravelDrive, please visit our website at www.memorex.com/service or call 1877-Is It Live… (1-877-474-8548). Be sure to register your product under the “New Customers” section.

12. WARRANTY

Memorex Products warrants this product against defects for one year from the date of original purchase. The purchaser’s exclusive remedy is limited to replacement of any defective product. This warranty applies only to this product and excludes bundled software, connected equipment, or data recorded in any form. In no event shall Memorex be responsible for any direct, incidental, consequential, or other damages of any kind. For further information or to obtain warranty service, please go to www.memorex.com. Some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages; so the above limitations or exclusions may not apply to you. This limited warranty gives you speciﬁc legal rights, and you may have other rights which may vary from one state, province, or country to another.

ENGLISH

13. FCC CERTIFICATION STATEMENT

This device complies with FCC Part 15 Class B of the FCC Rules and is designed to provide reasonable protection against radio and television interference. Although the equipment has been tested and has been found to comply with the allowed RF emission limits as speciﬁed below, there is no guarantee that interference will not occur in certain situations.

This device’s operation is subject to the following conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may cause undesired operation.

Elimination of interference can occur by using one of the following:

1. Reorient the affected device.

2. Increase the distance between the affected device and the computer equipment.

3. Plug the computer and its peripherals into a different branch circuit from that used by the affected device.

The information contained in this document is subject to change without notice. No part of this manual may be reproduced or transmitted without the written permission of Memorex Products, Inc. The software described in this document is furnished under a license agreement and may be used and/or duplicated in accordance with the terms of the license agreement. Terms and conditions of that agreement can be found during the installation of the software.

Page | 25

MEMOREX Ultra TravelDrive User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual