MEMOREX Ultra TravelDrive User Manual

Thank you for your purchase of the Memorex Ultra TravelDrive. This user’s guide will help you get the maximum use and enjoyment from your new Ultra TravelDrive. The guide describes in detail the Ultra TravelDrive features as well as the TotalMedia Backup software that is included with the drive. The software is designed to make backing up your ﬁles as quick, safe, and easy as possible – as simple as pushing a button!

TABLE OF CONTENTS page

1. INTRODUCTION 3

2. SAFETY AND HANDLING GUIDELINES 3

3. PRODUCT DESCRIPTION 3

a. Package Contents 3

b. Drive Features 4

c. System Compatibility 4

4. GETTING STARTED 5

Microsoft Windows™

a. Connecting the Ultra TravelDrive

b. Removing the Ultra TravelDrive

c. Using the Ultra TravelDrive

Apple Macintosh

a. Connecting the Ultra TravelDrive

b. Removing the Ultra TravelDrive

c. Using the Ultra TravelDrive

5. CHANGING FACEPLATES 7

6. TOTALMEDIA BACKUP SOFTWARE 8

a. Installation Microsoft Windows

Apple Macintosh

b. Using TotalMedia Backup Software

7. REFORMATTING 22

8. TROUBLESHOOTING 23

9. FAQs 24

9. TECHNICAL SUPPORT 25

10. WARRANTY 25

11. SPECIFICATION 25

12. FCC CERTIFICATION 25

1. INTRODUCTION

Memorex designed the Ultra TravelDrive Portable Hard Drive to make backing up critical ﬁles from priceless digital photos to important documents as quick, safe, and easy as possible. It works either as a simple portable USB hard drive or with its bundled TotalMedia Backup software as a complete system to help ensure that you never lose your critical data.

2. SAFETY & HANDLING GUIDELINES

The design of the Ultra TravelDrive is meant for stationary use. It incorporates a high performance magnetic disk drive and requires precautions in use:

• DO NOT STORE OR USE in areas exceeding 115° F. / 45° C. or below 40° F. / 4° C. If moving quickly from a cold to warm environment or from a warm to cold environment, allow the drive to adjust to the new temperature to avoid problems with condensation.

• DO NOT USE AT ALTITUDES greater than 10,000 ft / 3,050 m or more than 200 ft / 60 m below sea level unless you are in a pressurized environment such as a commercial airplane. The drive head relies on normal air pressure to operate properly.

• DO NOT REMOVE, BUMP, or JAR the drive while it is in operation.

• DO NOT DISCONNECT the cables or power cords until the device has been properly disconnected from the computer through the computer’s operating system.

ENGLISH

• KEEP AWAY from excessive moisture or exposure to liquids. If liquid is spilled into the drive, immediately unplug it from the computer and drain and/or thoroughly dry off the drive before attempting to reconnect to a computer.

CAUTION: Reconnecting your drive after it has had liquid spilled into and/or onto it, may cause damage to your computer and/or connector ports if the drive was permanently damaged when it got wet and/or if it is not thoroughly dry before connecting.

• MAKE SURE YOUR HANDS ARE DRY when plugging or unplugging the device into a computer.

• DO NOT SUBJECT to excessive force or impact.

• DO NOT BLOCK air ﬂow around the drive or stack anything on top of it. Doing so may cause the drive to over heat, and too much weight may damage the drive.

• KEEP AWAY from strong magnetic ﬁelds such as powerful electric motors. Excessive magnetic ﬁelds can erase data on the drive.

• DO NOT dismantle the drive—there are no serviceable parts inside, and dismantling will void your warranty.

• CLEAN the device only when it is unplugged from a computer. Use a damp, lint-free cloth and prevent moisture from getting into any openings. Do not use any sprays or solvents to clean the device.

3. PRODUCT DESCRIPTION

The Memorex Ultra TravelDrive is a portable storage device that ﬁts in the palm of your hand. It incorporates a

2.5-inch hard drive available in various capacities in an ergonomic and stylish design that can be personalized with interchangeable, nature-inspired color faceplates. Its plug-and-play USB (Universal Serial Bus) interface allows it to function as an external drive when connected to an available USB port. Your computer easily recognizes the Ultra TravelDrive once it is inserted into your USB connection, and an LED on the rear identiﬁes the USB port as either the high-speed USB 2.0 or the slower 1.1 USB version. You can drag and drop ﬁles to or from the Ultra TravelDrive just as you would to a ﬂoppy disk or a hard drive with the added beneﬁt of a faster, far more secure and portable data storage solution than most other previous alternatives. The included TotalMedia software makes backing up critical data as easy as pressing a button on the Ultra TravelDrive.

Page | 3

A. PACKAGE CONTENTS:

Your Memorex Ultra TravelDrive includes—

• Memorex Ultra TravelDrive Portable Hard Drive

• Two additional color face plates

• USB data cable

• Auxiliary USB power cable*

• TotalMedia Backup Software CD

• Quick Start Guide

* Due to limited bus power on some computers, the auxiliary USB power cable may be required in addition to the USB data cable.

B. ULTRA TRAVELDRIVE FEATURES:

The Ultra TravelDrive design provides convenient, easy-to-carry, large-capacity data storage for important ﬁles, music, video, or photos wherever you go. Some of the key features are:

• Ergonomic design that ﬁts in the palm of your hand for ultimate portability.

• Two additional, interchangeable color faceplates to customize the drive for style or color-code multiple Ultra TravelDrives and other back-up devices. o Charcoal gray/Desert Orange/Arctic White for 80GB o Charcoal gray/Ocean Blue/Onyx Black for 120GB o Charcoal gray/Sagebrush Green/Arctic White for 160 GB o More faceplate covers are available at www.ememorex.com

• Quick Back-up button for convenience.

• Rubberized design that makes the drive easy to grip when held and stationary when sitting on a desk or in a bag.

• USB speed indicator LED that lights green for high-speed USB 2.0 connections and red for slower USB 1.1 connections. o Backward compatibility for use in computers installed with USB 1.1 ports.

• Blue LED Power and Activity Indicator—high-tech look providing information for extra safety in transferring ﬁles.

• TotalMedia Backup software for quick, easy, customizable back-ups

• No speciﬁc hardware requirements for use on most computer systems. Uses standard USB ports (USB 2.0 ports recommended) available on most computers today. o Windows 98SE Compatible—Windows 98SE requires the installation of a device driver that is included on the software CD.

• Works between both PC and Macintosh platforms. Allows convenient swapping of ﬁles from either system platform (using the FAT or FAT32 ﬁle format.)

• No batteries or power adapters required. Uses power from from your USB ports or USB hub.

ENGLISH

C. SYSTEM COMPATIBILITY

The Ultra TravelDrive can be used with virtually any computer that has either a USB 2.0 or 1.1 port. The Ultra TravelDrive has the following minimum system requirements —

• PC or Apple Macintosh computer with USB support o PC—Windows 2000 (Service Pack 4)/ XP (Service Pack 2)/ Vista

• The drive will work only as a storage device in Windows 98SE or Windows Me operating systems. The TotalMedia Backup software included with the drive does not support these older operating systems. o Mac OS 10.2.8 or higher

• Mac OS 9.x (USB 1.1 support only) o Linux 2.5.x (Please see the www.memorex.com website under FAQ’s for “Mounting on Linux.”)

• 100MB of free disc space

• 512MB of RAM memory as required by Microsoft Windows

• Available USB 2.0 (for High Speed) or USB 1.1 port

Note: Compatibility may vary depending on the system’s hardware conﬁguration and operating system. It is highly recommended that you install all the latest system updates to achieve the highest performance and to ensure reliability.

Page | 4

ENGLISH

QUICK

DC

RED-1.1

GREEN-2.0

BACKUP

USB

USB Data Cable

Quick Backup button

Auxiliary USB Power Cable

4. GETTING STARTED

MICROSOFT WINDOWS

®

A. CONNECTING YOUR DRIVE

1. Turn on your computer and wait for it to ﬁnish loading.

2. Connect the USB data cable to the rear of the Ultra TravelDrive (Figure 1).

3. Connect the other end of the USB data cable to a USB port on your computer. Once you have connected the cable into the USB port, the blue Power and Activity LED will light up and your operating system will detect the drive. The USB speed indicator on the rear of the drives will light red if the USB port is the slower USB 1.1 and will light green if the port is the faster USB 2.0. a. The drive must be connected to an active USB 2.0 port for maximum performance. b. You may need to use the auxiliary USB power cable together with the USB data cable due to limited bus power on some computers.

Figure 1.

c. Windows 98SE requires the installation of USB drivers on the installation disc in order to work. Note the limitations above, under “Compatibility.”

1. Connect the Ultra TravelDrive as in Steps 1-3 above. A dialogue box will appear asking what you want Windows to do. Select “Search for the best driver.” Click “Next>.”

2. Insert your installation CD into a drive on your computer.

3. Put a check mark in “Specify a location” and browse to the drive with the installation CD. Click “Next>.”

4. Click “Next>” when the computer ﬁnds the drivers and “Finish” when the installation is complete.

Page | 5

4. Follow any on-screen instructions to complete the hardware installation of your new Ultra TravelDrive.

5. Locate and double click the “My Computer” icon (either on the desktop screen or in the Start menu.) The Ultra TravelDrive should appear as an “Ultra TD” in the hard drive section with an assigned drive letter (Figure 2). The actual drive letter will vary depending on how many drives are installed on your computer.

Figure 2.

OPTIONAL: Right clicking on the icon brings up a dialogue box. Clicking PROPERTIES at the bottom of the box opens another dialogue box that will allow you to name your Ultra TravelDrive so that it can show up under a different name.

ENGLISH

B. REMOVING YOUR DRIVE

Do NOT remove the Ultra TravelDrive while the blue Power and Activity LED is ﬂashing. The LED ﬂashes blue while data are being transferred to and from the drive and the computer. Removing the drive during data transfers can corrupt the data and address ﬁles on the drive. To remove the drive: a. Click on the green arrow in the lower right panel of the desktop system tray (Figure 3) to stop the drive before removing it.

Figure 3.

b. Letter assigned to your Ultra TravelDrive. (If there is more than one USB device active, double-click on the USB devices and select the drive letter associated with the Memorex Ultra TravelDrive (Figure 4).

Figure 4.

c. Select “Stop” and wait for the notice that it is safe to remove the Ultra TravelDrive. If a notice appears that the device cannot be stopped, close any software that had been using the device to open or to save ﬁles and repeat the process.

IMPORTANT NOTE: Do not remove the Ultra TravelDrive while the BLUE POWER AND ACTIVITY LED is ﬂashing! Interrupting the data ﬂow while the LED is ﬂashing may corrupt existing data that are being transferred as well as possibly other data stored on the drive. You may also lose access to your drive and your ability to retrieve any ﬁles stored on the Ultra TravelDrive. Once the LED returns to a non-blinking state, the data transfer operation is complete; and it is safe to remove your drive.

Page | 6

C. USING YOUR DRIVE

1. You may now use your Ultra TravelDrive as you would any other hard disk drive on your computer. You can drag and drop ﬁles to or from the drive in the same way as copying or saving ﬁles to your main hard drive.

2. Quick Backup button—If you install the included ArcSoft TotalMedia Backup software included with your drive (see below), pressing the Quick Backup button immediately launches the software to back up ﬁles to your Ultra TravelDrive according to the settings you have selected in the software.

APPLE MACINTOSH A. CONNECTING YOUR DRIVE

NOTE: Maximum performance for the Ultra TravelDrive on a Mac requires Mac OS 10.2.8 or higher and a USB 2.0 Port. Mac OS 9.X perform on at USB 1.1 speeds.

1. Insert the Ultra TravelDrive into an available USB port on your computer. The blue Power and Activity LED will light up, brieﬂy ﬂashing to conﬁrm that the drive is powered.

2. Click on the “Untitled” drive icon once the Ultra TravelDrive has been successfully mounted on your Mac Desktop (Figure 5).

Figure 5.

ENGLISH

3. You can now save, copy, or delete ﬁles to the Ultra TravelDrive just as you would to a hard drive or a ﬂoppy disk. The LED Power and Activity light will ﬂash quickly when data are being transferred to or from your drive.

NOTE: Due to ﬁle re-indexing on Mac OS, it is always recommended to reformat the drive using Mac OS Extended. However, if the drive will be used on both PCs and Macs, it is recommended to retain the default format of the drive— the FAT32 format.

B. REMOVING YOUR DRIVE

IMPORTANT NOTE: Do not remove the Ultra TravelDrive while the BLUE POWER AND ACTIVITY LED is ﬂashing! Interrupting the data ﬂow while the LED is ﬂashing may corrupt existing data that are being transferred as well as possibly other data stored on the drive. You may also lose access to your drive and your ability to retrieve any ﬁles stored on the Ultra TravelDrive. Once the LED returns to a non-blinking state, the data transfer operation is complete; and it is save to remove your drive.

1. Drag the Ultra TravelDrive icon to the Trash icon before removing the drive.

2. Unplug the Ultra TravelDrive from its USB port once the icon is no longer visible on the Mac OS Desktop.

C. USING YOUR DRIVE

1. You may now use your Ultra TravelDrive as you would any other hard disk drive on your computer. You can drag and drop ﬁles to or from the drive in the same way as copying or saving ﬁles to your main hard drive.

2. Quick Backup button—If you install the included ArcSoft TotalMedia Backup software included with your drive (see below), pressing the Quick Backup button immediately launches the software to back up ﬁles to your Ultra TravelDrive according to the settings you have selected in the software.

5. CHANGING FACEPLATES ON THE ULTRA TRAVELDRIVE

A. REMOVING THE PLATES

1. Use your thumb to depress the center area shown in Figure 6 and use your index ﬁnger to pry back the edge of an outer corner of the cover faceplate as shown. You may need to repeat this step on the opposite corner.

2. Once the cover plate has been removed, use your index ﬁnger to pull the outer corners away from the case to pull the bottom plate off.

Page | 7

B. INSTALLING THE PLATES

1. Align the end tabs of the curved portion with the holes in the base of the drive as in Figure 7. Push the plate forward and press down gently on the edge contacting the base.

2. Press down on the plate corners and gently snap them into the base of the drive as in Figure 8.

3. Press on the outer edges to make sure both the upper and lower plates are ﬂush with the base. See Figure 9.

ENGLISH

Figure 6.

Figure 8.

Figure 7.

Figure 9.

6. TOTALMEDIA BACKUP and BUTTON MANAGER SOFTWARE

A. INSTALLATION MICROSOFT WINDOWS

1. Insert the ArcSoft TotalMedia CD disc into your disc drive.

2. The installation should begin automatically. a. If it does not, open “My Computer” and click on the drive letter that shows the Memorex icon (Figure 10).

Figure 10.

b. Click on the “Memorex Software Installer.exe” ﬁle to start the installation process.

3. The End User License Agreement appears (Figure 11). Read the agreement and click “I Agree” if you want to continue the installation.

Page | 8