13 MEMORY DESKTOP TELEPHONE
WITH CALLER ID AND CALL WAITING
MODEL: MPH4385
BEFORE OPERATING THIS PRODUCT,
PLEASE READ THESE INSTRUCTIONS COMPLETELY.
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Warning: Changes or modifications to this unit not expressly
approved by the party responsible for compliance could void
the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and
used in accordance with instructions, may cause harmful
interference to radio communications. However, there is no
guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and
receiver.
• Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician
for help.
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IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment, basic safety precautions should always be followed to
reduce the risk of fire, electric shock and injury to persons, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on this product.
3. Do not use this product near water- for example, near a bath tub, wash bowl, kitchen
sink, or laundry tub, in a wet basement, or near a swimming pool.
4. Do not place this product on an unstable cart, stand, or table. The product may fall,
causing serious injury and serious damage to the product.
5. Slots and openings in the cabinet and in the back or bottom are provided for ventilation
and to ensure reliable operation of the product and to protect it from overheating.
These openings must not be blocked or covered. The openings should never be
blocked by placing the product on a bed, sofa, rug, or other similar surface. This
product should never be placed near or over a radiator or heat source. This product
should not be placed in a built-in installation unless proper ventilation is provided.
6. Never push objects of any kind into this product through cabinet slots as they may
touch dangerous voltage points or short out parts that could result in a risk of fire or
electric shock. Never spill or spray any type of liquid on the product.
7. To reduce the risk of electric shock, do not disassemble this product, but take it to a
qualified service personnel under the following conditions:
A. If liquid has been spilled into the product.
B. If the product has been exposed to rain or water.
C. If the product does not operate normally by following the
operating instructions. Adjust only those controls that are
covered by the operating instructions, as an adjustment of
other controls may result in damage and will often require
extensive work by a qualified technician to restore the
product to its normal operation.
D. If the product has been dropped or the cabinet has been
damaged.
E. If the product exhibits a distinct change in performance.
8. Avoid using a telephone (other than a cordless type) during an electrical storm. There
may be a remote risk of electric shock from lightning.
9. Do not use the telephone to report a gas leak in the vicinity of the leak.
10. Do not allow anything to rest on the telephone cord. Do not locate this product where the
cord will be abused by persons walking on it.
11. Never install telephone wire during a lightning storm.
12. Never install telephone jacks in wet locations unless the jack is specifically designed for
wet locations.
13. Never touch uninsulated telephone wires or terminals unless the telephone line has been
disconnected at the network interface.
14. Use caution when installing or modifying telephone lines.
SAVE THESE INSTRUCTIONS
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IMPORTANT SAFETY INSTRUCTIONS
1. If your local telephone exchange only accepts Pulse dialing, you may have to
switch the Tone/Pulse switch to Tone to access certain services that require
Tone signalling (such as home banking). After the initial line is connected to the
number you are calling, switch the Tone/Pulse switch to Tone to access Tone
signalling. When you have completed your call, please switch the Tone/Pulse
switch back to Pulse.
2. Hearing aid compatibility - Your telephone is compatible for use with hearing aids.
FCC and Phone Company Information
Your telephone company is required by the Federal Communications Commission to
allow you to connect FCC registered telephones to their lines. The FCC requires you
to provide information, if requested by the local telephone company, about the
connection of an FCC registered telephone to their lines. They may ask you for the
FCC registration number and the ringer equivalence number (REN); both are at the
bottom of the base. They may also ask for the Universal Service Order Code
(USOC), which is the RJ-11C.
The REN is used to determine the quantity of devices which may be connected to
the telephone line. Excessive REN’s on the telephone line may result in the devices
not ringing in response to an incoming call. In most, but not all areas, the sum of the
REN’s should not exceed five (5.0). To be certain of the number of devices that may
be connected to the line, as determined by the total REN’s, contact the telephone
company to determine the maximum REN for the calling area.
Should your equipment cause trouble on your line which may harm the telephone
network, the telephone company shall, where practical, notify you that temporary
discontinuance of service may be required. Where prior notice is not practicable and
the circumstances warrant such action, the telephone company may temporarily
discontinue service immediately. In case of such temporary discontinuance, the
telephone company must: (1) promptly notify you of such temporary discontinuance;
(2) afford you the opportunity to correct the situation; (3) inform you of your right to
bring a complaint to the Commission pursuant to procedures set forth in of Part 68 of
FCC Rules and Regulations.
The telephone company may make changes in its communication facilities,
equipment operations or procedures where such action is required in the operation
of its business and not consistent with FCC Rules and Regulations. If these changes
are expected to affect the use of performance of your telephone equipment, the
telephone company must give you adequate notice in writing, to allow you to
maintain uninterrupted service.
This equipment cannot be used on telephone company provided coin service.
Connection to Party Line Service is subject to state tariffs.
Any changes or modifications not expressly approved by (state party responsible for
compliance) can void the user’s authority to operate the equipment.
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LOCATION OF CONTROLS
1. Handset HI/LO Switch
2. Handset
3. DC 6V Jack (rear of unit)
4. FLASH Button
5. RINGER (HI/LO/OFF) Switch
6. Display
7. ERASE Button
8. TONE/PULSE Switch
9. Telephone Line Jack (rear of
unit)
10. DIAL Button
11. Battery Compartment (bottom
of unit)
12. SEARCH UP Button
13. SEARCH DOWN Button
14. NEW CALL Indicator
15. REDIAL/PAUSE Button
16. SPEED DIAL Button
17. PROGRAM Button
18. Key Buttons (0–9,#,*)
19. HOLD Indicator
20. HOLD Button
21. SPEAKERPHONE Button
22. SPEAKERPHONE VOLUME
Control
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INSTALLATION
This unit can be used on a desk, or other level surface or mounted on the wall
away from excessive heat or direct sunlight.
Desk or Table Use
1. Set the RINGER switch to LO or HI to have the
ringer sound when receiving a phone call.
2. Set the TONE/PULSE switch to TONE or
PULSE to match the service provided on your
telephone line. If you are not sure of your
service, please contact your telephone
company.
3. Connect the coiled cord to the handset and
base. Connect the straight cord to the base
and telephone jack as shown in Figure 1.
Figure 1
Wall Mounting
1. Attach the supplied Wall Mount adapter to the rear of the
telephone.
2. Drill two holes with a vertical distance between the two
marked positions of 83mm as shown in Figure 2.
3. Drive a screw into each of the holes. Tighten them to the
end of the screw lines, only leaving the smooth part of the
screw head outside the wall.
4. Plug the telephone line cord into the modular wall jack.
5. Reverse the position of the Wall Mount Hook on the base
as shown in Figures 3 and 4.
6. Hang the unit onto the screws, then slide it down firmly to
fasten the base securely.
7. When using this phone as a wall mount phone, be sure to route the short line
cord on the back of
the base unit and
plug the other end
into the wall mount
jack.
Figure 3 Figure 4
Figure 2
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TO TELEPHONE BASE
TELEPHONE LINE CORD
83mm
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POWER SOURCES
BATTERY PRECAUTIONS
Follow these precautions when using batteries in this device:
1. Use only the size and type of batteries specified.
2. Be sure to follow the correct polarity when installing the batteries as indicated in the battery
compartment. Reversed batteries may cause damage to the device.
3. If the device is not to be used for a long period of time, remove the batteries to prevent damage or
injury from possible battery leakage.
4. Do not try to recharge batteries not intended to be recharged; they can overheat and rupture.
(Follow battery manufacturer’s directions.)
AC Power Adapter
To operate the unit using AC power, connect the AC adapter to the jack labelled
“DC 6V” on the unit and to a wall outlet having 120V, 60Hz only.
CAUTION: Use only the AC adapter provided with
the unit. Using another AC adapter may damage
the unit. When not using AC power, disconnect the
AC adapter from the wall outlet by pulling the plug
(not the cord). Do not touch the AC adapter with
wet hands.
Battery Installation
To use this unit with batteries, or to protect the memory if there is a power failure,
insert 4 “AA” size batteries (not included). To install the batteries, open the battery
compartment with a slotted screwdriver as shown
in the figure, insert the batteries following the
diagram and replace battery compartment cover.
Replace the batteries
when the Battery
indicator lights in the
display.
RESET SWITCH:
The RESET switch is located at the bottom of the unit. If the telephone locks
up or does not work properly, it must be reset, but the call and program
memory will be lost.
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AC Outlet
AC Adapter's Plug
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TELEPHONE OPERATION
Programming the Language, Area Code, Time/Date, Flash Time and LCD Contrast
Press and hold the DIAL button for 4
seconds to access the Options Menu,
the display will show “OPTIONS
MENU”.
1
Press the UP or DOWN button ❶ to
select the desired setting (SET
TIME/DATE, LOCAL AREA CODE,
SET LANGUAGE, LCD CONTRAST,
SET FLASH TIME) and then press the
DIAL button ❷ to confirm.
2
Follow the instructions in the display
and adjust using the UP and DOWN
buttons.
When finished, select “EXIT OPTIONS”
and then press the DIAL button.
3
NOTES:
• When you receive a call, the unit will automatically set the time and date.
• The caller ID memory can store up to 80 name/numbers.
• The telephone should be programmed in on-hook status.
SPEAKERPHONE VOLUME
1. Press the SPEAKERPHONE
button.
2. Press the key buttons (0-9) for the
specified number you wish to call.
3. Slide the SPEAKERPHONE
VOLUME control on the base unit
to adjust the volume of the
speaker.
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OPT I MENUONS
OPT IONSEXIT
2
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TELEPHONE OPERATION
Slide the RINGER HI/LO/OFF switch to
the HI or LO position to turn the ringer on.
1
Slide the RINGER HI/LO/OFF switch to
the OFF position to turn the ringer off.
2
RINGER HI/LO/OFF Switch
Slide the TONE/PULSE switch to
TONE or PULSE to match the service
provided on your telephone line. If you
are not sure of your service, please
contact your telephone company.
1
TONE/PULSE Switch
Press the REDIAL/PAUSE button to
automatically redial the last number dialed.
NOTE: Please note that only the last
number you called can be stored in the
Redial memory.
1
REDIAL Button
Lift the handset or press the
SPEAKERPHONE button and listen for
a dial tone.
NOTE: Speakerphone function only for
dial use.
1
Making a Call Using Dialing Keys (0-9)
Press the key buttons (0-9) for the
specified number you wish to call, which
will also appear in the display. The
display timer will show “00:00” and start
counting after 15 seconds.
2
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TELEPHONE OPERATION
Press the FLASH button to hang up
the phone without having to return it to
the base. This is useful for using the
phone with the Call Waiting feature.
1
FLASH Button
Handset HI/LO Switch
To increase/decrease the handset’s
volume, slide the Handset HI/LO
switch to the HI or LO position.
1
Press the HOLD button to put the
caller on hold; the Hold indicator will
light. You can then hang up the
handset if desired.
1
HOLD Button
MESSAGE WAITING
To take the caller off hold, pick up the
handset.
2
When you are subscribed and
connected to a voicemail system, the
indicator will appear in the display
to indicate you have received
messages.
NOTE: If you are not sure of your
service, please contact your local
telephone company.
1
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CALL# NEW
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TELEPHONE OPERATION
Manually Storing/Accessing Numbers in One-Touch Memories (M1-M3)
This telephone is equipped with 3 memories for programming your most frequently
dialed telephone numbers. You can store up to 16 digits in each memory position.
Press the PROGRAM button ❶, then
press the key buttons (0–9) ❷ to enter
the desired telephone number to
memorize. Press the REDIAL/PAUSE
button ❸ to insert a pause.
1
Press the desired memory location (M1,
M2 or M3).
2
Repeat steps 1 and 2 for additional
memories.
3
To access M1–M3 memories:
When is phone is off the base or after
pressing the SPEAKERPHONE button
❶, press M1,M2 or M3 ❷.
The number will automatically be
dialed.
4
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TELEPHONE OPERATION
Manually Storing/Accessing Numbers in Two-Touch Memories (0-9)
This telephone is equipped with 10 additional memories for programming your most
frequently dialed telephone numbers. You can store up to 16 digits in each memory position.
Press the PROGRAM button ❶, then
press the key buttons (0–9) ❷ to enter
the desired telephone number to
memorize. Press the REDIAL/PAUSE
button ❸ to insert a pause.
1
Press the SPEED DIAL button ❶,
followed
by the desired memory location
(0-9)
❷
.
2
Repeat steps 1 and 2 for additional
memories.
3
To access 0-9 memories:
When is phone is off the base or after
pressing the SPEAKERPHONE button
❶, press the SPEED DIAL button ❷
followed by the desired memory (0-9) ❸.
The number will automatically be
dialed.
4
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CALLER ID OPERATION
Make sure that the Caller ID service is
turned on by your phone company.
When you receive a call, the display will
show the name, number, time and date
of the caller.
1
If a call is received from an area which
does not provide caller ID service, the
display will show, “UNAVAILABLE”.
2
If a call is received from a caller that
has blocked his/her information, the
display will show, “BLOCKED CALL”.
3
To answer the call, press the
SPEAKERPHONE button, or pick up
the handset. The timer will appear and
then start counting after 15 seconds.
4
RECEIVING A CALL
The display will indicate the total calls
and the new calls. When you want to
check the calls received, press the UP
or DOWN buttons.
The NEW CALL indicator will blink
when the caller ID registered new calls.
5
NOTES:
• When you receive a call, the unit will automatically set the time and date.
• The caller ID memory can store up to 80 name/numbers.
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CALL# NEW
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BLOCKED CALL
CALL# NEW
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CALL# NEW
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CALLER ID OPERATION
Select the number using the UP and
DOWN buttons ❶. Press the DIAL button
❷
, the display will show “PICK UP or
ADJ”. Press the DIAL button
❷
to cycle
through the 7,10 and 11 digit numbers.
For example, if a 10 digit number is
displayed and you need to dial a one
when dialing it, press the DIAL button
❷
until the “1” appears before the number.
1
To make the call, press the
SPEAKERPHONE button, or pick up
the handset; “DIALING...” will appear in
the display and the number will
automatically dial.
2
TO AUTOMATICALLY DIAL A NUMBER IN THE CALLER ID DISPLAY (ON HOOK)
TO DELETE 1 CALL
To Delete a Call: While the name and
number are displayed, press the ERASE
button; “DELETE CALL?” will appear in
the display. Press the ERASE button
again to delete the call.
TO DELETE ALL CALLS
To Delete All Calls: While a name
and number is displayed, press and
hold the ERASE button for
approximately 3 seconds; “DEL ALL
CALLS?” will appear in the display.
Press the ERASE button again; the
display will show, “NO CALLS”.
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RESET SWITCH:
The RESET switch is located at the bottom of the unit. If the telephone locks up or
does not work properly, it must be reset, but the call and program memory will be lost.
Make sure to program in the local area
code before auto dialing (see page 6).
Select the number using the UP and
DOWN buttons
❶
. If the telephone
number displayed is a 7 or 10 digit
number, simply press the DIAL button
❷
and the number will automatically be
dialed (“1” will be dialed before the area
code for ones that require it).
1
If you want to add the “1” before the area
code, press and hold the DIAL button for
2 seconds and the 10 digit number will
be dialed with the “1”.
2
TO AUTOMATICALLY DIAL A NUMBER IN THE CALLER ID DISPLAY (OFF HOOK)
CALLER ID OPERATION
Care and Maintenance
1. Clean your phone with a damp (never wet) cloth. Solvent or detergent should
never be used.
2. Avoid operating your unit under direct sunlight or in hot, humid or dusty places.
3. Keep your unit away from heating appliances.
CALL WAITING
When a call is received when you are
using the phone, and have the call
waiting feature enabled through your
telephone company, a beep will sound
and the caller ID display will show the
name and number of the incoming caller.
Press the FLASH button to switch over
to the new call.
This feature must be activated through
your local telephone company.
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TROUBLESHOOTING GUIDE
SYMPTOM
Telephone not
working.
No Dial Tone
Phone does not
ring.
Voice level too low.
Unit will not
memory dial.
Unit will not dial
out.
Caller ID not
working.
POSSIBLE
CAUSE
Phone Locked Up.
Line cord not connected
correctly.
RINGER switch set to
OFF position.
Line cord not connected
correctly.
Wall Jack not working.
Handset HI/LO switch
set to LO position.
Memory locations not
set properly.
Loss of power/memory.
PULSE/TONE switch
not set properly.
Loss of Power.
You are not subscribed
to Called ID service.
POSSIBLE
SOLUTION
Press the RESET
button on the bottom of
the unit.
Connect line cord,
correctly.
Slide RINGER switch to
the HI or LO position.
Connect line cord,
correctly.
Try phone in another
wall jack.
Set Handset HI/LO
switch to HI position.
Reprogram memory
location numbers as
per this manual.
Check batteries or AC
Adapter. Reprogram
memories.
Set PULSE/TONE
switch properly.
Check batteries or AC
Adapter.
Call your local phone
company to subscribe.
CUSTOMER SERVICE
For customer service, please call 1-800-919-3647.
MPH-4385 (REVISED2/01).O/M.QXD 6/20/01 7:41 AM Page 15
We at Memorex believe you will be pleased with your new product. Please read this Warranty Carefully.
Memorex warrants this product to be free from manufacturing defects including original parts and workmanship
for a period of ninety (90) days from the date of original purchase in, and if used in, the United States.
Should you find your unit is not operating properly during the terms of full coverage of this warranty, ninety
(90) days, you should contact your original place of purchase for an exchange with a valid receipt. If necessary,
Memorex will provide one of the following options (at Memorex’s discretion), providing the manufacturing defect
is verified along with the date of purchase.
• Repair service for ninety (90) days from date of original purchase at no charge for labor
and parts at their authorized warranty service facility, providing the manufacturing defect is
verified along with the date of purchase.
• Replacement of defective unit with either a new, refurbished, or equivalent model at no
charge for ninety (90) days from date of original purchase.
This warranty is void if the product is:
A) Damaged through negligence, abuse, misuse, accident, or acts of God.
B) Used in commercial applications or retails.
C) Modified or repaired by anyone other than Memorex or their expressly authorized
representative.
D) Damage resulting from the improper connection to equipment of other manufacturers.
This warranty does not cover:
A) Cost incurred in the shipping of the product to and from the Memorex authorized repair
facility listed.
B) Damage or improper operation caused by the failure to follow the operating instructions
provided with the product.
C) Routine adjustments to the product, which can be performed by the customer as outlined
in the owner’s manual.
D) Products not purchased in the United States.
E) Damage to the products used outside to the United States.
In the event that service is required under this warranty, please contact CUSTOMER SERVICE at 1-800-
919-3647 or contact our website at www.memorex.com.
THIS WARRANTY IS NON-TRANSFERABLE AND APPLIES SOLELY TO THE ORIGINAL PURCHASER
AND DOES NOT EXTEND TO SUBSEQUENTLY OWNERS OF THE PRODUCT. ANY APPLICABLE IMPLIED
WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED IN DURATION TO A
PERIOD OF THE EXPRESSED WARRANTY AS PROVIDED HEREIN BEGINNING WITH THE DATE OF THE
ORIGINAL PURCHASE AT RETAIL AND NO WARRANTIES. WHETHER EXPRESSED OR IMPLIED SHALL
APPLY TO THE PRODUCT THEREAFTER. MEMOREX MAKES NO WARRANTY AS TO THE FITNESS OF
THE PRODUCT FOR ANY PARTICULAR PURPOSE OR USE.
THE EXTENT OF MEMOREX’S LIABILITY UNDER THIS LIMITED WARRANTY IS THE REPAIR OR
REPLACEMENT PROVIDED ABOVE AT THE SOLE DISCRETION OR MEMOREX. IN NO EVENT SHALL
MEMOREX’S LIABILITY EXCEED THE PURCHASE PRICE PAID BY THE DIRECT, INDIRECT INCIDENTAL,
FORESEEN. UNFORESEEN, SPECIAL, OR CONSEQUENTIAL DAMAGE ARISING OUT OF OR IN
CONNECTION WITH THE SUE OF THIS PRODUCT.
THIS WARRANTY IS VALID ONLY IN THE UNITED STATES. THIS WARRANTY GIVES YOU SPECIFIC
LEGAL RIGHTS, HOWEVER, YOU MAY HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO
STATE. SOME STATES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR EXCLUSION OF
CONSEQUENTIAL DAMAGE, THEREFORE THESE RESTRICTIONS MAY NOT APPLY TO YOU.
© 2000. Memorex is a registered trademark of Memorex Telex N.V.
LIMITED WARRANTY
PHONES
MPH-4385 (REVISED2/01).O/M.QXD 6/20/01 7:41 AM Page 16
Memcorp, Inc.
Weston, FL 33331
Printed in Hong Kong
Visit our website at www.memorex.com
MPH-4385 (REVISED2/01).O/M.QXD 6/20/01 7:41 AM Page 17
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