
U10 Maintenance Manual
Catalogue
U10 Maintenance Manual ................................................................................................................. 1
Chapter 1 Phone Introduction ................................................................................................. 2
1.1 Appearance Of Phone ................................................................................................. 2
1.2 Hardware Specification ............................................................................................... 2
1.3 Caution Of Maintenance ............................................................................................. 3
Chapter 2 Component Layout ................................................................................................. 4
Chapter 3 Software Upgrade ................................................................................................... 5
3.1 Driver Installation ....................................................................................................... 5
3.2 Tool Application .......................................................................................................... 8
3.3 Device Ports Scan ..................................................................................................... 11
3.4 Firmware Upgrade .................................................................................................... 13
3.5 Caution Of Upgrade .................................................................................................. 15
Chapter 4 Function And Detection Mode ............................................................................... 15
Chapter 5 Maintenance Tool ................................................................................................... 16
Chapter 6 Guide of Excluding Common Faults ...................................................................... 17
6.1 Cannot Power On ...................................................................................................... 17
6.2 Charge Fault .............................................................................................................. 17
6.3 LCD Fault ................................................................................................................. 18
6.4 Button Fault ............................................................................................................... 19
6.5 Volume Fault ............................................................................................................. 20
6.6 Receiver Fault ........................................................................................................... 20
6.7 SIM Card Fault .......................................................................................................... 21
6.8 Camera Fault ............................................................................................................. 22
6.9 Earphone Fault .......................................................................................................... 23
6.10 WIFI/BT/FM/GPS Fault ......................................................................................... 23
6.11 Network Fault .......................................................................................................... 24
6.12 Touch Screen Fault .................................................................................................. 26
6.13 Sensor Fault ............................................................................................................. 27
6.14 Mic Fault ................................................................................................................. 28
6.15 Flashlight Fault ....................................................................................................... 28

Classification of
hardware configuration
LTE (Full Netcom 6
carriers 18 frequency)
TD LTE:38/39/40/41
(2600/1900/2400/2600
(100M))
Chapter 1 Phone Introduction
1.1 Appearance
1.2 Hardware specification

LTE FDD:1/3/7
(2100/1800/2600)
WCDMA:1/2/5/8(2100/190
0/850/900)
TD SCDMA:34/39
(2100/1900)
GSM:2/3/5/8
(1900/1800/850/900)
Yes, support 2.4G/5.0G,
802.11a/b/g/n
1.3 Caution of maintenance
1)After maintenance that needs disassembling the phone, MMI test is required; after
maintenance that does not need to disassemble the phone, user’s data can be deleted directly.
2)If mainboard is replaced, check to ensure the software is upgraded to the latest version.

Chapter 2 Component layout
Main board (Side A)
Main board (Side B)

Sub board (Side A)
Sub board (Side B)
Chapter 3 Software upgrade
3.1 Driver installation
If it’s the first time for computer to use the Upgrade tool, you need install USB driver first.
Use a USB data cable to connect phone and computer. The computer prompts “New hardware is
found”. Then according to new hardware upgrade guide, install the USB driver.

Driver Installation
New hardware installing guide

Equipment controller
Remember the COM port as indicated in above figure COM13
3.2 Tool application
3.2.1 Load software and introduce interface

(1) DA file name: Download tool agent file and put the file in tools directory. Click button “File”
and select “Open Download Agent File”. Then it automatically locates “MTK_AllInOne_DA.bin”
under the tool directory.
(2)Scatter File: Read software version information and select the right firmware.