Everything you need to know to get the most from your MegaVoice Envoy E Series audio player.
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Table of Contents
Table of Contents........................................................................................................................................................... 2
Table of Figures.............................................................................................................................................................. 4
Glossary of terms ........................................................................................................................................................... 5
Getting to know the exterior of the E Series ................................................................................................................. 7
The Keypad .............................................................................................................................................................. 13
The keypad layout ............................................................................................................................................... 13
The Audio Project Folder ..................................................................................................................................... 17
The Language Folders .......................................................................................................................................... 20
The Section Folders.............................................................................................................................................. 21
The Book Folders and Chapter Files .................................................................................................................... 23
The Second Language Folder ............................................................................................................................... 28
Verifying the Final Folder Structure ..................................................................................................................... 29
Loading audio files to the Envoy E Series .................................................................................................................... 30
Connecting the players for programming ............................................................................................................... 30
Loading the Audio using SaberCopy ........................................................................................................................ 31
Listen to the message .............................................................................................................................................. 37
FM Radio (Elite and Equip models only) ...................................................................................................................... 38
Using the FM radio .................................................................................................................................................. 38
Programming the presets using the configuration file ............................................................................................ 39
Recording controls and features ............................................................................................................................. 42
Managing the recording files ................................................................................................................................... 43
Tips for recording on the E Series ............................................................................................................................ 44
General advice ..................................................................................................................................................... 44
E Series specifics .................................................................................................................................................. 44
Distributing your recordings on microSD ................................................................................................................ 45
Speed control for audio playback ................................................................................................................................ 46
The LED flashlight ........................................................................................................................................................ 47
The microSD card connector ....................................................................................................................................... 48
Preparing the SD card .............................................................................................................................................. 49
Using SaberCopy .................................................................................................................................................. 50
Using the File Explorer ......................................................................................................................................... 51
Listen to the message on the SD card ..................................................................................................................... 52
The Lithium Ion battery ............................................................................................................................................... 53
The battery level indicator ....................................................................................................................................... 53
Battery care and charging ........................................................................................................................................ 53
Resetting player default values ................................................................................................................................... 54
Setting the bookmark .............................................................................................................................................. 55
Resetting the bookmark to the beginning ............................................................................................................... 55
Charging and communication modes .......................................................................................................................... 56
Warnings and advisories .............................................................................................................................................. 57
Contact for Support ................................................................................................................................................. 60
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Table of Figures
Figure 1: A Four level folder structure ............................................................................................................................ 9
Figure 2: A Three level folder structure......................................................................................................................... 10
Figure 3: A Two level folder structure ........................................................................................................................... 11
Figure 4: A One level folder structure ........................................................................................................................... 12
Figure 5: Basic navigation and function buttons ........................................................................................................... 13
Figure 6: Language and Section control buttons ........................................................................................................... 14
Figure 7: Book control buttons ...................................................................................................................................... 14
Figure 8: Chapter control buttons ................................................................................................................................. 15
Figure 9: Buttons for navigating the Current Chapter, the Pause button ..................................................................... 15
Figure 10: USB connection diagram .............................................................................................................................. 30
Figure 11: SaberCopy Copy and Check options ............................................................................................................. 34
Figure 12: Power and Volume buttons .......................................................................................................................... 37
Figure 13: Controlling the FM Radio .............................................................................................................................. 38
Figure 14: Recording control buttons ............................................................................................................................ 42
Figure 15: RECORD folder and files, onboard and microSD .......................................................................................... 43
Figure 16: Speed Control ............................................................................................................................................... 46
Figure 17: LED flashlight control .................................................................................................................................... 47
Figure 18: Inserting a microSD card .............................................................................................................................. 48
Figure 20: Copying files in proper sequence ................................................................................................................. 52
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Term
Description
2-second press
Synonymous with “long press”. Press, hold for 2 seconds and release.
Bookmark
The storing of a setting or audio file playback position for use later.
Charge-only USB cable
A USB cable that can only be used for charging while connected to a computer or other
charging source.
Continuous press
Press and hold until a certain location is reached or the end/beginning.
Data-only USB cable
A USB cable that will allow both transfer of data while connected to a computer as well as
charging of the player.
Firmware
Permanent software programmed into the player’s read-only memory.
Flashlight or Torch
A battery-operated portable light.
FM
“Frequency modulation” A radio broadcast band originating in the U.S. The range varies in
different parts of the world. The E Series receives from 87.0 to 108.0 MHz.
HUB or USB HUB
A device that expands a single Universal Serial Bus (USB) port into several so that there
are more ports available to connect devices to a host system. USB hubs are often built
into equipment such as computers, keyboards, monitors, or printers.
LED
“Light-emitting diode” A semiconductor device that emits visible light when an electric
current passes through it. The light is not particularly bright, but in most LEDs it is
monochromatic, occurring at a single wavelength.
Lithium Ion battery
(sometimes Li-ion battery or LIB) A battery that is a member of a family of rechargeable
battery types in which lithium ions move from the negative electrode to the positive
electrode during discharge and back when charging.
Long press
Press, hold for 2 seconds and release.
MHz
“Megahertz” 1 million hertz, where hertz is a unit for measuring broadcast frequency.
microSD card
A type of removable flash memory card used for storing information. SD is an abbreviation
of Secure Digital, and microSD cards are the smaller version of SD cards.
A USB HUB that receives its power from direct current rather than the computer via a USB
connection.
Short press
A quick press and release, a “click”.
SLS
“Smart Loading System” Software from MegaVoice used to program players with audio.
SLS cable
A special USB data cable (available only from MegaVoice) used for programming
MegaVoice players. The player memory can only be accessed using these cables.
Unit
A MegaVoice Envoy E Series player.
USB
“Universal Serial Bus” The most popular connection used to connect a computer to
devices such as digital cameras, printers, scanners, and external hard drives. USB is a
cross-platform technology that is supported by most of the major operating systems.
USB port
A standard cable connection interface for personal computers and consumer electronic
devices.
USB to micro-USB cable
A USB cable with a standard USB connector on one end and a micro-USB connector on the
other.
Volume
In the context of computer operating systems, a volume or logical drive is a single
accessible storage area with a single file system, typically (though not necessarily) resident
on a single partition of a hard disk or other device.
WAV
Standard audio file format created by Microsoft.
WMA
“Windows Media Audio” An audio and audio codec file format.
Glossary of terms
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Overview
The Envoy E Series – the newest line from MegaVoice comprised of four models of advanced solar digital audio
players: Elite, Equip, Echo and Ember.
Cost effective and smaller than the average smartphone, the Envoy E Series is lightweight and perhaps one of
the most powerful teaching and training tools available. The intuitive raised-button keypad with four levels of
navigation (for multiple Languages) makes searching hundreds of hours of audio Bible content easy and
accessible – especially for the blind, visually impaired, elderly and even oral learners.
The Envoy E Series comes with 8 GB of onboard memory, which is programmable through the USB port with the
SaberCopy software, making it simple and secure for you to update content. USB hubs allow for multiple players
to be loaded at the same time.
In addition, the enhanced E Series provides the following features:
Solar audio recorder with playback (Elite and Echo only) Programmable FM radio receiver (Elite and Equip only) Audio playback speed control 4 mode LED flashlight microSD card connector Battery level indicator Stereo output using the 3.5mm audio jack
Audio Programming Requirements
Hardware Requirements
A Windows PC or Mac (Intel only) At least one USB port (2.0 or higher) Enough disk space for…
The SaberCopy software program (around 10 MB) Each of your audio messages (at most 7.8GB per message)
Additional work area for restructuring message folders One SLS USB cable per parallel connected player (available from MegaVoice) A powered USB 2.0 (or higher) hub (optional – for programming multiple players concurrently)
Software Requirements
SaberCopy software (available from MegaVoicePC Operating System: Windows 7, 8.x or 10 (SaberCopy will work on XP but is not recommended since XP is
no longer supported)
SaberCopy can work on Mac with certain restrictions (see here for details)
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Volume control button. Pressing the
upper end will increase the volume.
Pressing the lower end will decrease
setting after it is turned off.
Stereo 3.5mm
external speaker.
charger.
connector.
closing screw.
Solar panel.
Speaker grill.
Tricolor LED.*
Power button. When the player is off, press
See “The battery level indicator” for details.
Raised button
keypad.
Opening for
attaching a lanyard.
Getting to know the exterior of the E Series
for 2 seconds to turn the player on (it will
beep once). It will return to the mode it was
last in. Press the button again for 2 seconds to
turn the player off (it will beep twice).
While the player is on, a brief press on the
power button will perform the battery test.
Battery
compartment
door and
the volume.
The player remembers the volume
* During player operation, the color of the LED when executing any of the 3 primary functions matches the color
of its corresponding button: Audio Playback , FM Radio and Recording .
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audio jack for
connecting
earphones or
Micro USB port
for connecting to
a computer or
microSD card
Page 8
Audio Playback
Folder Structure Requirements
The Envoy E Series provides four simple folder structures for you to choose from when loading your own audio.
Following is a discussion of the rules governing those structures.
Structuring Rules
All audio files must be in MP3, WAV or WMA format. Any other file types will be considered
“unsupported”.
The MegaVoice firmware is “forgiving” of unsupported file types encountered during playback to
the extent that it will automatically skip up to 20 consecutive unrecognized files and continue with
the next “good” file. The player will also skip any empty folders it encounters.
But if there are more than 20, the player will beep 5 times and go into pause mode.
You may resume from pause mode by pressing the button and the player will continue playing
the next “good” file. If there are no more “good” files, the player will continue to be placed in pause
mode.
Your audio project must be structured using one of four supported folder layouts. The acceptable folder
structures are valid for both the onboard memory and the microSD cards (with a slight difference of the
number of Language folders).
Whenever the term your audio project is used in this document, the reference is to the
folder containing your audio project. It is simply the “container” for your audio message. That
folder itself is not actually part of the structure that must be present on the player to comply
with the structuring rules.
In the folder structure diagrams on the following pages, only the structure below the box
labeled “Your Audio Folder” is part of the actual structure stored in the player’s memory.
Please keep this in mind when reading through this document.
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Your Audio
Folder
001
Language
001
Section
Book 1
Audio file Audio file
Book 2
Audio file
002
Section
Book 1
Audio file
002
Language
001
Section
Book 1
Audio file Audio file
002
Section
Book 1
Audio file
003
Section
Book 1
Audio file Audio file
4 levels: Languages, Sections, Books, Chapters
Within your audio project folder must be at least one, and up to two, Language folders.
For microSD, there may be up to 8 Language folders.
Within each Language folder must be at least one (and up to 20) Section folders.
There must not be any audio files.
Within each Section folder must be at least one (and up to 999) Book folders.
There must not be any audio files.
Within each Book folder must be at least one (and up to 999) audio files (chapters).
There must not be any folders.
The Language and Section folders must be named with a 3-digit numeric prefix (beginning with 001)
followed by optional free-form text.
The Book folders and audio files may be named with free-form text only, but may also include a 3-digit
numeric prefix.
This is recommended to ensure proper sorting and copying.
The names of all folders and the audio files contained within Book folders must sort in the order they
should be played.
Figure 1: A Four level folder structure
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Your Audio
Folder
001
Section
Book 1
Audio file Audio file
Book 2
Audio file Audio file Audio file
002
Section
Book 1
Audio file
Book 2
Audio file Audio file
3 levels: Sections, Books, Chapters
Within your audio project folder must be at least one (and up to 20) Section folders.
Within each Section folder must be at least one (and up to 999) Book folders.
There must not be any audio files.
Within each Book folder must be at least one (and up to 999) audio files (chapters).
There must not be any folders.
The Section folders must be named with a 3-digit numeric prefix (beginning with 001) followed by
optional free-form text.
The Book folders and audio files may be named with free-form text only.
Book folders must contain audio files only.
It is recommended to include a 3-digit prefix in the Folder and File names to ensure proper
sorting and copying.
The names of all folders and the audio files contained within Book folders must sort in the order they
should be played.
Figure 2: A Three level folder structure
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Your Audio
Folder
Book 1
Audio file Audio file
Book 2
Audio file Audio file Audio file
Book 3
Audio file Audio file Audio file
2 levels: Books, Chapters
Within your audio project folder must be at least one (and up to 999) Book folders.
There must not be any audio files.
Within each Book folder must be at least one (and up to 999) audio files (chapters).
There must not be any folders.
The Book folders and audio files may be named with free-form text only.
It is recommended to include a 3-digit prefix (beginning with 001) in the Folder and File names
to ensure proper sorting and copying.
The names of all folders and the audio files contained within Book folders must sort in the order they
should be played.
Figure 3: A Two level folder structure
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Within your audio project folder must be at least one (and up to 999) audio files (chapters).
There must not be any other files or folders.
The audio files may be named with free-form text only.
It is recommended to include a 3-digit numeric prefix (beginning with 001) in the File names to
ensure proper sorting and copying.
The names of the audio files must sort in the order they should be played.
Figure 4: A One level folder structure
Exceptions!
There are two exceptions to the folder structure rules as detailed above. These exceptions are handled by the
firmware. In the root folder there may be:
A folder named “RECORD” to support the Recording mode function (Elite and Echo only). You do not
need to include a folder like this in your audio message – the player will create it automatically when
needed. (relevant for both the onboard memory and microSD card)
A file named “FMSET.txt” to support preset button frequencies, a feature of the FM Radio function (Elite
and Equip only). You may include this file in your audio message if you choose to use this feature.
(relevant for onboard memory only; the player does not create this file automatically)
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Switch to
(Elite and Echo only).
Switch to
(Elite and Equip only).
Activate the LED flashlight.
Scroll backwards through the
Books in each Section.
Scroll forward through the
Books in each Section.
Scroll backwards through the
Chapters in each Book.
Chapters in each Book.
Switch to Speed Control mode.
Rewind through a
(Audio File)
intervals.
Pause audio
playback.
Fast-forward through a
Chapter (Audio File)
second* intervals.
Figure 5: Basic navigation and function buttons
The Keypad
The Envoy E Series comes with an intuitive raised-button keypad, offering four levels of convenient
navigation through hundreds of audio files in multiple Languages.
Let’s get to know the Envoy Elite keypad and how the navigation buttons correlate to the supported folder
structures. Also noted are the different function buttons. The keypads of the Equip, Echo and Ember
models are the same except for the absence of the buttons controlling the functions that are not included
in that particular model.
For details on the functionality of each button from within the different player modes, see the keypad
button cross reference.
The keypad layout
FM Radio mode
Switch to Audio Playback
mode. Scroll forward through
Sections and Languages.
Scroll forward through the
Chapter
in 20 second*
*The actual time may vary slightly.
Recording mode
in 20
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Language button will
card (if present) and beep once, or scroll back to
A short press on one of these buttons will
scroll to the previous/next Book in the current
Figure 7: Book control buttons
Navigation button specifics
Initially, the player will start in audio playback mode. From any other mode, a long press on the Green Language
button will put the player in audio playback mode. The following diagrams address navigation while in audio
playback mode, associating folders and files within the valid structures to specific buttons.
There may be one or two Language groups on the player. Each Language may contain one or more “Sections”.
The button controls forward navigation through the Sections and Languages.
Figure 6: Language and Section control buttons
A short press on the Green
scroll to the next Section within the current
Language. From the last Section it will scroll
back to the first within the current Language.
There may be up to 20 Sections within a
Language folder.
A long press will scroll to the next Language (if
there is one). From the last Language it will
either scroll to the beginning of the microSD
Each Section may contain one or more “Books”. The and buttons control reverse/forward navigation
through the Books.
the first Language in the onboard memory.
Section within the current Language.
When the first/last Book in the current
Section is reached, a short press will navigate
to the last/first Book in the previous/next
Section within the current Language.
A long press will skip up to 5 Books at a time
until the button is released or the first/last
Book within the current Section is reached.
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A short press on one of these buttons will scroll
Figure 8: Chapter control buttons
rewind/fast-forward until the button is released or the
*The actual time may vary slightly.
turns off.
Figure 9: Buttons for navigating the Current Chapter, the Pause button
Each Book may contain one or more “Chapters”. The and buttons control reverse/forward navigation
through the Chapters.
to the previous/next Chapter in the current
Book.
When the first/last Chapter in the current Book
is reached, a short press will navigate to the
last/first Chapter in the previous/next Book.
A long press will skip up to 5 Chapters at a time
until the button is released or the first/last
Chapter in the current Book is reached.
The and buttons control rewind/fast-forward navigation through the current audio file (Chapter). The
button allows you to pause audio playback.
A short press on one of these buttons will rewind or
fast-forward through the current audio file (Chapter),
20 seconds* at a time. A long press will continue to
beginning/end of the file is reached.
While in audio playback mode, a short press on this
button will place the player in pause mode (the LED
will blink intermittently). To resume playback, press
any of the navigation buttons:
.
A long press will set a bookmark at the current audio
position and place the player in pause mode.
While in pause mode, the following resets may be
performed:
Reset the current playback bookmark to the
beginning by pressing and holding volume up (on
the side of the player) until the player beeps.
Reset all default settings by pressing and holding
volume down until the player beeps 3 times and
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Example: Applying Structure Rules to Your Audio
Overview
For those of you who are familiar with MP3 players or smart phones, it may be helpful to consider how we
organize our music: Artists, Albums (of an Artist) and Songs (in the Album).
We group our songs in albums and the albums are grouped per artist. The Envoy E Series supports a very similar
structure for files! Audio files (which are usually “Chapters”) are grouped into “Books”, Books are grouped into
“Sections” and Sections can be grouped into “Languages”.
A typical Bible in a specific language from the MegaVoice Audio Library is divided into 3 Sections in the following
way:
English Bible
Section 1 Genesis through Job
18 “Books”
Each Book with its respective “Chapters”
Section 2 Psalms through Malachi
21 “Books”
Each Book with its respective “Chapters”
Section 3 Matthew through Revelation
27 “Books”
Each Book with its respective “Chapters”
Using the 4-level structure takes advantage of the most robust navigation available on the E Series.
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The Audio Project Folder
Let’s use the following example. We have sets of Audio Bibles in different Languages, but the structure is such
that all the audio files for each Bible are together in a single folder. The individual audio files are named such
that they are easily recognizable and they also sort in the order in which they should be played but that is the
extent of the organization. Your audio messages may be organized like this or differently.
We have a folder named “Audio Bibles”. Within that folder we have 3 Bibles each in a folder of its own: a Dutch
New Testament (Dutch-NT), an English New Testament of the KJV translation (English-NT-KJV) and a Spanish
New Testament (Spanish-NT).
Within each Bible folder are all the relevant audio files (MP3, etc.), which are Chapters of the various Books. To
keep the files ordered within the single folder, our naming convention is:
BibleName-BookNumber-BookName-ChapterNumber
Let’s take the English-NT-KJV audio message and Spanish-NT and prepare them for the Envoy E Series. We have
the first 3 Chapters of the Books Matthew, Mark, 1 Corinthians, 2 Corinthians, Jude and Revelation.
In order to keep the example simple, please note that only select Book folders and Chapter files appear.
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and files. Before you begin making changes to your Audio Project Folder, MegaVoice recommends
As noted earlier in the structuring rules, Language and Section folders must include a 3-digit
This utility includes a tutorial and is easy to use. It requires Java to be installed on your PC. The first
In order to load the Envoy E Series with an audio project, depending on your naming
convention and message structure, it may be necessary to rename and/or reorganize the folders
that you make a copy of your project folder and make changes to the copy to keep your original
folder intact. Then use the copy to load to the players.
numeric prefix. Depending on your file and folder naming convention, you may be required to do
quite a bit of renaming. MegaVoice recommends the following free tool for folder and file
renaming. Go to the following link on our web site and click on the File Renaming Utility:
time it starts, it will check and if Java is not installed, will redirect you to the web site to download
and install Java.
So let’s create a “working” folder within our Audio Bibles folder and call it MegaVoice. From this point on, we
will refer to that folder as the Audio Project Folder.
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Since we want to load two full language New Testament Bibles to our player, we want to end up with the
following 4-level structure:
Audio Project Folder
Language Folder 1 (named “001-Language-English”)
Book Folder 1 (named “001-1-Corinthians”)
Book Folder 2 (named “002-2-Corinthians”)
And so on…
And so on…
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The Language Folders
Let’s create the two Language folders in the MegaVoice folder. The first must have a prefix of “001” with
optional descriptive text. In previous player versions, the folder names could only be 3-digit numbers, creating
lots of duplicate names throughout the audio message and making identification difficult.
The E Series, however, supports descriptive names which makes organizing much easier. Let’s name the first
folder “001-Language-English”. The second will be “002-Language-Spanish”.
Now let’s move all the English-KJV and Spanish MP3 files into their respective new folders. There are several
ways to accomplish this. Use the method you are most comfortable with.
Highlight the relevant MP3 files, right-click and choose “Cut”, open the appropriate Language folder,
right-click and choose “Paste”.
Highlight the relevant MP3 files, “drag” them to the appropriate Language folder and “drop” them.
The MegaVoice folder will now contain only the two new Language folders.
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The Section Folders
In this simplified example, we have only 6 Books of the New Testament: Matthew, Mark, 1 Corinthians, 2
Corinthians, Jude and Revelation. We could either group the books into Sections within a Language folder (4
levels), or place all of the Books together within Section folders (3 levels). For the sake of example, we are going
with the 4-level structure model.
Within each language, we want 3 Sections where the first contains Matthew and Mark, the second contains 1
and 2 Corinthians and the third contains Jude and Revelation.
In Language folder “001-Language-English”, let’s create the following Section folders: “001-Section-MatthewMark”, ”002-Section-1-and-2-Cor” and “003-Section-Jude-Rev”.
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If we are using the same Section groupings for both languages (not required) we could simply copy these empty
Section folders and paste them into the “002-Language-Spanish” folder.
Alternatively, we could wait until the first Language folder is complete and manually create them when working
on the second Language folder.
When done with this step, we should have the following folder structure in the MegaVoice audio folder:
Once our Section folders are created, let’s move corresponding audio files to their respective Section folder. In
the first Language folder, “001-Language-English”, move all the Chapter (MP3) files for Matthew and Mark to
the “001-Section-Matthew-Mark” folder. Move all the Chapter files for 1 and 2 Corinthians to ”002-Section-1- and-2-Cor”. Move all the Chapter files for Jude and Revelation to “003-Section-Jude-Rev”.
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The Book Folders and Chapter Files
Now we will create “Book” folders in each of the three Section folders. We’ll begin with the first Language folder
“001-Language-English”. This entire process will be repeated for the “002-Language-Spanish” folder later.
Open the first Section folder, “001-Section-Matthew-Mark”. Since Matthew is the first Book, create a folder
named “001-Matthew”. Mark, being the second Book, will need a folder named “002-Mark”.
For Book folders, the numeric prefix is optional but recommended. It will help ensure correct copy and
playback operation.
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Now we will move the Chapter files to their respective “Book” folders. Highlight the Chapter files for Matthew (3
of them in our example) and move them to the “001-Matthew” folder. Highlight the Chapter files for Mark (3 of
them) and move them to the “002-Mark” folder.
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Let’s repeat the above process for the next Section, “002-Section-1-and-2-Cor”. Because 1 Corinthians is the first
Book in this Section, create folder “001-1-Corinthians”. And create “002-2-Corinthians” for the second Book.
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Again we will move the Chapter files to their respective “Book” folders. Highlight the Chapter files for 1
Corinthians (3 of them in our example) and move them to the “001-1-Corinthians” folder. Highlight the Chapter
files for 2 Corinthians (3 of them) and move them to the “002-2-Corinthians” folder.
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And finally, repeat the process for the third Section, “003-Section-Jude-Rev”. Open the folder and create a Book
folder for Jude, “001-Jude” and create a folder for Revelation, “002-Revelation”.
Let’s move the Chapter files to their respective “Book” folders for Section 3. Highlight the (only) Chapter file for
Jude and move it to the “001-Jude” folder. Highlight the Chapter files for Revelation (3 of them) and move them
to the “002-Revelation” folder.
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The Second Language Folder
Once you have completed all the Section and Book folders in the “001-Language-English” folder, repeat the
process for the “002-Language-Spanish” folder following the steps outlined earlier.
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Verifying the Final Folder Structure
Let’s verify what we have so far in our example. Using names that were a combination of a 3-digit sequence
number and a meaningful name should make this easy. Start with the MegaVoice audio project folder and click
on each folder to verify the contents.
Within our Audio Project Folder “MegaVoice” we should only have two folders which are our Language folders.
Within each Language folder we should only have three Section folders.
Within each Section folder, we should only have two Book folders and they should be the Books relevant to that
particular Section.
Within each Book folder we should have the relevant Chapter (audio) files for that Book. For a four-level
structure, the Book folders are the only place in the Audio Project Folder where MP3 files may be present.
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Envoy E
Player
PC/Mac
USB Port1
USB Port2
Envoy E
Player
SLS
USB Cables
PC/Mac
USB Port1
SLS
USB Cables
Standard
USB Cable
Envoy E
Player
Envoy E
Player
Envoy E
Player
Figure 10: USB connection diagram
Loading audio files to the Envoy E Series
Connecting the players for programming
To load your audio files to the Envoy E Series, it is recommended to use the SaberCopy software program
(provided by MegaVoice)
You may program multiple players at a time, using either multiple USB ports on your PC/Mac or by using a
USB expansion HUB. MegaVoice recommends using USB 2.0 (or higher) powered HUBs, each directly
connected to the computer (not daisy-chained), and with up to 7 players connected per HUB.
SLS USB cables must be used to connect the players to the PC/Mac. Standard USB to micro-USB
cables will not work. When connecting players using a USB HUB each player must have its own SLS USB
cable.
See illustration below:
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USB
HUB
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Loading the Audio using SaberCopy
The following example is an excerpt from the user guide Using SaberCopy to Program MegaVoice Players. This
example refers to the Envoy S player but the procedure is exactly the same for Envoy E Series. The only difference
would be that the microSD card reader also shows as a removable drive.
In this example, we will program 2 MegaVoice Envoy S players with a small message from our audio library.
1. Connect the players to the computer using the proper SLS cable. SaberCopy usually detects players
automatically when they are connected and disconnected. In some cases it does not but all you have to do is
to click the “Refresh” button (circled in green) for them to be recognized.
2. There are 2 Envoy S MegaVoice players already connected and SaberCopy has identified them as volumes D:
and E: providing a summary of current content for each (circled in blue).
SaberCopy will also provide you with a lot of information about
each connected device that you can’t get from most applications. Any
time you move the mouse over a player in the list, you will see a tool
tip like that to the right:
3. One of the nice features SaberCopy provides is that you can always
review the contents of a connected player by clicking on the “Open
Explorer” icon at the very end of each player line (circled in black).
4. In order to provide the information for the load process we will need to create a new project. Click on the
“New Project” button (circled in red).
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5. The screen image below shows the Project dialog. It consists of 6 tabs, each containing various settings for
the project. The first tab, “Files in Project”, is mandatory and is always the first to be displayed.
6. In this example, we want to use the message folder “B1100_cm_samburu” in our “Test Messages” folder.
7. If you intend to save this project so that you can easily re-use it later, add a project title (circled in red). If
not, leave the suggested name by SaberCopy (“New Project1”).
SaberCopy will use the Project Title as the default name for the project file when saving it. It is highly
recommended to use the same name for both the external project file name and project title. Make the title
meaningful, but not too long. It appears in the drop-down list of options for each player and longer names
tend to truncate when displayed in that list.
8. On the “Files in Project” tab, we must specify the source for the copy operation. The easiest way to do this is
to drag the desired folder onto the list on the right and drop it. SaberCopy populates the Source File Spec
column for us (circled in blue) and the Destination Folder column (circled in green).
Alternatively, you can highlight your audio message folder on the left and then click on the “Add” button
at the very bottom of the screen (not shown here but also explained in detail in Example 8 of the full
SaberCopy document).
9. Because we want the folders and files in the source folder to be duplicated exactly to the players, we need to
clear the “Destination Folder” field so that it is blank (as in the image below). This tells SaberCopy to duplicate
the contents of the folder in the “source” to the “root” of each target player. This is the equivalent of
specifying “*.*” for “all files”.
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10. Next, click on the “Output Options” tab (circled in red). You will get a screen similar to that below.
11. The first time this screen is displayed after starting the application, these are settings initially shown as
suggested default values.
On most of the project tabs, SaberCopy will suggest values from the last project opened as defaults.
It is always a good idea to verify the settings on each of the tabs to make sure they are what you want any
time you begin a new project.
12. For the Envoy S players, we just need to make sure that “Target Device” is set to “Standard MP3 Player,
Smartphone, Tablet, USB”.
13. The “Custom Options” section in the bottom of the screen is addressed in more detail in Example 2 of the full
SaberCopy document.
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Figure 11: SaberCopy Copy and Check options
14. Now click on the “Copy and Check” tab. You will be presented with a screen like that below.
15. Notice the project name was changed to something meaningful - “B1100”.
16. In the top right, there are initialization options. For this example, we want Quick Format which will clear all
current contents.
When either of the format options is chosen, you may also specify the “File System” and “Allocation
Unit Size”. In the majority of cases, this should be left set to “No change” for both because the player should
already be configured properly. You can, however, change it to one of the available choices, but we strongly
recommend first consulting MegaVoice technical support for optimum settings.
17. Under “Test and Copy Options”, we want to execute the “read/write test before copying”.
18. Under “Verification Options” we want to perform some basic verification once the copy completes so we
have checked “Verify everything, don’t stop on error”, “Check file timestamps” and to compare the first 4K
of each file on each player against the same in the source.
SaberCopy uses an MD5 checksum calculation for the file contents verification. Note that there are
more complex options available for file verification (First 64K, Whole file). The more complete the
verification the longer the process takes.
19. When finished, click the OK button to close the Project Details dialog.
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20. At this point, the main screen should look like the example below.
21. Now we need to set the “source” of the copy for each player. When all the players connected are
being loaded from the same source, the easiest thing to do is to click on the “Attach All” button in
the project (circled in blue). SaberCopy will assign all of them (no matter how many) to the project
for you.
22. Alternatively, within the line for each player, we could click on the drop-down list and change the
setting for each individually to the project “B1100” (circled in red).
23. Notice that the rows containing the players turned red. This is because SaberCopy will perform a
compare before and after loading a player from a project (unless you check the option “Don’t verify when project first attached” in the project definition). These particular players were loaded with audio
different from the B1100 project so they display as “Unmatched”.
24. To begin the copy process, all we need to do now is click on the “Copy All” button (circled in red).
The “Copy All” button in the project will not be enabled until at least one of the players in the
list is attached to it as the source for the copy process.
25. Note that you could also click on the “Copy” button appearing in each player line (circled in green), but
using “Copy All” is a bit more convenient when you want to load all of the connected/selected players
and not just some of them.
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26. When you use “Copy All”, you will get a single pop-up confirmation dialog listing all of the assigned
players warning that the current content will be deleted. If this is OK, click “Yes” to continue; otherwise,
you can click “No” (don’t delete anything but continue the copy), or “Cancel”. When using the individual “Copy” button per player, a pop-up dialog is displayed for each player separately.
27. Once the actual copy completes, SaberCopy performs another compare of the project against the selected
players. If they match, the line for that player will turn green and the final message will be “Complete”. If they
do not match (for some reason), the line for the player will be red and the final message will be “Unmatched”. For details on researching “Unmatched” see Example 9 in the full SaberCopy User Guide.
28. Disconnect the players and test each to see that the audio plays as expected.
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The volume button
Figure 12: Power and Volume buttons
Listen to the message
After disconnecting each player, you can listen to the message by holding down the power button on the left
side of the player for about 2 seconds until the LED lights up (in yellow). The player will beep once, the LED will
change to green and your message should begin to play automatically. If it does not, see the Section on
Troubleshooting at the end of this document.
The power button
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decrement the frequency by 0.1
loop and continue to scan from
*Each short press will increment
loop and continue to scan from
87.0 MHz.
To switch to FM radio mode, press and hold the Radio button until the
resume from that place when returning to Audio Playback.
These five buttons are the programmable “preset” stations. A
short press tunes to the frequency currently stored for the button.
A 2-second press will program the button to the current frequency
and beep. The frequency range is from 87.0 MHz to 108.0 MHz.
Figure 13: Controlling the FM Radio
FM Radio (Elite and Equip models only)
Using the FM radio
The Elite and Equip models of the E Series provide an FM radio receiver. Details on how to turn the radio on,
navigate station frequency and use the preset station buttons are all described in the diagram below.
To turn the radio off, either change to audio playback mode (a long press on the Language button ) or turn
the player completely off. The player will remember the last station accessed the next time the radio is used.
*Each short press will
MHz. A 2-second press will scan
for the previous FM station (the
LED will blink). When the
lowest frequency is reached,
the scan will stop and beep. An
additional 2-second press will
108.0 MHz.
player beeps. The LED will turn yellow and the last station listened to
will be played. If the player is in Audio Playback when switching
modes, a bookmark will automatically be set so that playback will
the frequency by 0.1 MHz. A 2second press will scan for the
next FM station (the LED will
blink). When the highest
frequency is reached, the scan
will stop and beep. An
additional 2-second press will
*Unless these buttons have been disabled using the configuration file.
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Programming the presets using the configuration file
MegaVoice provides a way to configure the radio preset buttons. This is done via a simple text configuration file
named “FMSET.txt”. The file can be stored in the onboard memory in one of two places: within a hidden
volume* on the player or as a single file in the “root” folder. You can create and edit it using Windows Notepad
or your favorite editor.
When the E Series boots up, it will check for the presence of this file, looking first for a hidden volume*. If not
found there it looks in the root of the player. If found, it will set the preset buttons to the defined frequencies.
The configuration file can also specify whether the buttons can be changed by the user to other frequencies, or
lock them so that they cannot be changed. If the buttons are locked, the scan buttons, and , are also
disabled.
If no configuration file is found, then all buttons are pre-programmed to 87.0 MHz and may be changed.
The file should contain a single line of text with the following format:
S:x freq1,freq2,freq3,freq4,freq5
From left to right …
“S” an uppercase “S”
“:” a colon
x where x is 0 (zero) = the buttons are programmable and may be changed by the user
1 (one) = the buttons are fixed and may not be changed by the user
A single space.
A comma-separated list of five button frequencies with no spaces between them. The frequencies are
specified as whole numbers without the decimal point. For example, 87.5 MHz is specified as “875” and
107.0 MHz is specified as “1070”.
Button frequency assignments may be omitted if desired. If one is omitted, a default value of 87.0 MHz will be
substituted by the player.
The position of the frequency numbers in the list correlates to one of the five programmable buttons on the
keypad in the following way:
freq1 = , freq2= , freq3 = , freq4 = , freq5 =
*The “hidden volume” option is limited to pre-programmed players directly from MegaVoice.
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Configuration file examples
1. S:0 915,933,955,985,1047
The buttons are programmable and may be changed by the user
Button is pre-programmed to 91.5 MHz
Button is pre-programmed to 93.3 MHz
Button is pre-programmed to 95.5 MHz
Button is pre-programmed to 98.5 MHz
Button is pre-programmed to 104.7 MHz
2. S:1 915,,,,1047
The buttons are fixed and may not be changed by the user. The scan buttons, and , are also
disabled
Button is pre-programmed to 91.5 MHz
Button is omitted and defaults to 87.0 MHz
Button is omitted and defaults to 87.0 MHz
Button is omitted and defaults to 87.0 MHz
Button is pre-programmed to 104.7 MHz
3. S:0
The buttons are programmable and may be changed by the user (this is the equivalent of having no
FMSET file)
Button is omitted and defaults to 87.0 MHz
Button is omitted and defaults to 87.0 MHz
Button is omitted and defaults to 87.0 MHz
Button is omitted and defaults to 87.0 MHz
Button is omitted and defaults to 87.0 MHz
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Recording (Elite and Echo models only)
Overview
The Elite and Echo models of the E Series provide the ability to make your own recordings. Details on how to
initiate recording mode and use the various features while in that mode are described in Figure 14: Recording
control buttons.
Recording files can be stored on both the onboard memory and microSD.
If a microSD card is present in the card reader when initiating recording mode, the player will default to it.
All recording files are created in WAV (Waveform Audio File) format (48,000 Hz, mono, 192 Kpbs) and stored in a
special folder named “RECORD” in the root (onboard memory or microSD). The player will automatically create
this folder if it is not present.
The naming convention for the recorded files is “RECnnn.wav” where nnn is a 3-digit counter that the player
increments automatically beginning with 000. This allows for up to 1,000 files. The largest file allowed is 2GB.
Based on the settings described above, a 2GB file can contain about 23.7 hours of recorded audio.
To exit recording mode, you may change to audio playback mode (a long press on the button), or to FM
Radio mode (a long press on the button; Elite and Equip only) or turn the player off completely. If a recording
is in progress when leaving Recording mode, the file will be saved “as is” before exiting (some truncation may
occur).
When recording to a microSD card, do NOT remove the card while recording is in progress. This will result
in a corrupt file and you will lose your work. The player will beep 4 times to alert you and stop recording.
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A short press begins playback of
beep 4 times.
A 2-second press will reset the
this after moving files out of the
RECORD folder to other media.
A 2-second press will delete the
4 times.
While in recording playback
press will skip backwards 5 files.
Player will beep when first file is
reached.
beep when last file is reached.
released.
A 2-second press will
playback.
While in recording playback
is released.
While recording, a short press will
press will resume recording to the
number of times and resumed.
Figure 14: Recording control buttons
Recording controls and features
To switch to Recording mode, press and hold the red
microphone button until the player beeps. While in this mode,
the LED will be red.
Once in Recording mode, a brief press will beep and begin
recording a new file. When finished, another brief press will
end recording, beep and create the new file. While recording,
the LED will blink slowly.
current recording file and beep
mode, a short press will skip to
the beginning of the current
file. A subsequent short press
skips to the previous file. A long
mode, a short press will reverse
20 seconds* in the current file.
A long press will rewind
through all the files until button
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enter Speed Control
mode for recording
pause the recording. Another
same file. Only this button can
resume recording. A recording
session may be paused any
*The actual time may vary slightly.
recorded files, starting with the
most recent. If the RECORD
folder is empty, the player will
file counter to 000 and beep 4
times. It is recommended to do
While in recording playback
mode, a short press will skip to
the next file. A long press will
skip forward 5 files. Player will
While in recording
playback mode, a short
press will advance 20
seconds* in the current
file. A long press will fastforward through all the files until button is
Page 43
Figure 15: RECORD folder and files, onboard and microSD
Managing the recording files
You can access the recording files on the E Series players by connecting your player to a computer using an SLS USB
to micro-USB cable and opening the RECORD folder.
If you recorded to a microSD card, you can also access the contents of the card while loaded in the card reader
of the player. You can even format microSD cards while they are loaded in the player’s card reader.
You can copy, rename or delete recording files while the player is connected to the computer.
Care must be exercised when accessing the player contents while connected to the computer, making
sure not to alter the folders or files comprising the audio message. Correct playback could be impacted if not.
Once you make recordings, it is advisable to rename them to something meaningful as soon as you can for easier
identification later. The player will still be able to access and play these files. The order of playback should remain
the same.
In the example below, a player is connected with a microSD card loaded in the card reader. There are RECORD
folders in both the player’s onboard memory (Elite D:) and the microSD card (MY_SD_CARD E:). Three recording
files in the RECORD folder of the onboard memory were manually renamed after they were created.
In this example, the intended use for the microSD card was solely for recordings so the only object in the root is
the RECORD folder.
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Tips for recording on the E Series
General advice
1. Find a good acoustic environment for producing your recordings. If you can’t provide a special room at the
very least find a place that is reasonably quiet with little to no wind or background noise.
2. Noise may be picked up when the unit is placed near an AC power source, a fluorescent lamp or a mobile
phone during recording or playback.
3. Choose someone that has a good voice for narration. MegaVoice has found that the female voice produces
higher quality audio recordings than the male voice.
4. Practice with the player until you are very comfortable with its operation. This will enable you to focus
completely on the narration of your messages.
5. For personal recordings, hold the top of the player under the bottom lip while recording. The microphone is
internal, just above the speaker. Keep in mind that holding the player while recording may pick up
background noise from touching it.
a. For group recordings, set the player on a level surface a fixed distance from the source.
6. Speak slowly enough to clearly enunciate your words but quickly enough so that the message flows.
7. Provide proper silence between the parts of each message.
a. Take a short breath before the message/chapter
b. Take a breath (about 1 second) after the title
c. Take a long breath (about 2 seconds) at the end of the message/chapter
8. Using your favorite audio editing software, review and edit the recording as necessary before saving the
final version.
a. See MegaVoice’s web site for some recommended free audio utilities.
E Series specifics
1. After pressing the red microphone button to initiate a new recording, the player will beep once. While
recording the LED will blink. Wait until you see the LED blink once (about 1 second) before beginning to
speak to prevent truncation.
2. When you are finished recording, wait at least 1 second before pressing the red microphone button to quit
recording. Most recorders pick up the internal “click” of the button pressed to end the recording because it
is difficult to prevent. MegaVoice has specially engineered its firmware to “trim” the final 1 second of the
recording in order to eliminate the “click”.
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Distributing your recordings on microSD
Unless you have a very large number of files you wish to distribute, the 1-level structure will probably be sufficient
for you to organize your files on the card. That is, only the individual WAV files are present on the card.
Remember you have 4 choices for organizing your files. Choose the one that makes the most sense for your
collection.
If you made all of your recordings directly to a microSD card dedicated for recording only, you can’t just
duplicate that card and distribute it. The reason is that the structure is not one of the supported types for audio
playback. If you try to navigate to the card and play the content, the player will beep 5 times and go into pause
mode because it won’t recognize the structure.
However, all you would need to do for it to work is to move the WAV files from the RECORD folder to the root
and then delete the empty RECORD folder.
You may rename your files with meaningful names, but keep in mind that the file names must sort in the order
they should be played. Any renaming of files must be done before you copy them to another source so they will
transfer in the correct order.
Please refer to the section Preparing the SD card for important specifics on how to correctly create an SD card
with your recording files.
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While in Speed Control mode, pressing volume down or up
colors).
While in audio playback mode (or Recording
2 seconds.
Figure 16: Speed Control
Speed control for audio playback
All models of the E Series come with the ability to adjust the speed of audio playback. Speed control allows you
to slow down or speed up the playback of audio from the onboard memory or microSD cards.
Speed Control may also be used for listening to recordings you made but it does not affect the actual recording
speed. (Elite and Echo models only)
While in Speed Control mode, audio playback continues to the end of the current audio file so that you can hear
the altered speed.
Once a player is turned off, or any other mode is used like the FM Radio (Elite and Equip only), playback speed
automatically returns to normal.
playback mode) a 2-second press on the Speed
Control button will place the player in Speed
Control mode. While in this mode, the LED will
alternate red and green.
To reset the speed back to normal, enter Speed
Control mode and then press this button again for
(on the side of the player) will gradually decrease/increase
the playback speed. A continuous press will
decrease/increase the playback speed until the
minimum/maximum speed is reached. The rate of the LED
blink will change as you adjust the rate of Speed Control.
Once the speed is at the desired setting, a brief press on
the Speed Control button, or any navigation button, will
exit Speed Control mode (the LED will stop alternating
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A short press on this button will turn the flashlight on in
A continuous press on the button will turn the flashlight
When the flashlight is on, it does not affect other active
Figure 17: LED flashlight control
The LED flashlight
All models of the E Series come with a bright, 4-mode LED flashlight. The flashlight operates independently of
the other player functions so it may be used at any time, even when the player is turned off.
low beam. While the flashlight is on, subsequent short
presses will change to medium beam, then to high
beam and finally turn off.
on with high beam and remain on until the button is
released. This even works if the flashlight was first
activated using the short press making it possible to
easily toggle between low and high beams.
player functions and may be used at any time.
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Figure 18: Inserting a microSD card
Figure 19: SanDisk microSD-to-USB adaptor
The microSD card connector
All E Series models can also play content from a properly formatted microSD card. You may load up to 8
language folders to a single microSD card, effectively increasing the capacity from 2 languages (onboard
memory) to 10 languages total. MegaVoice has successfully tested cards up to 64GB in size.
With the player facing you, insert a card into the reader with the brass contacts showing until it locks in place.
Once the microSD card is loaded, press the Language button for 2 seconds repetitively until the player
beeps once. Playback will now begin from the card. The LED will show as green.
To remove the microSD card, gently push it in. The reader will unlock and push the card out so you can remove it.
If the player was in playback mode from the card when removed, it will beep twice and revert to the onboard
memory. If any other function was active, the function will continue with no interruption.
You can view, format and prepare a microSD card while loaded in the player’s card reader when it is connected
to a Computer using a USB to micro-USB cable. You may also do the same with the card loaded in a microSD
adaptor (shown below) connected to a Computer.
If the player is turned off while playing from an SD card and turned on later with the card still loaded, the player
will default to the card; otherwise, the player always defaults to the onboard memory.
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Preparing the SD card
You may load your audio files to a microSD card in one of several ways:
1. Using the SaberCopy program while the card is loaded in either the E Series’ card reader or a microSD card
adapter
2. Using the File Explorer utility on your PC/Mac while the card is loaded in either the E Series’ card reader or a
microSD card adapter
3. Using a microSD
Using any of the methods, you may load multiple cards simultaneously with properly structured audio messages.
Please be aware that when using methods 1 or 2 noted above from a Windows PC, you will be limited to
the number of players/microSD cards you can simultaneously load by the number of available “Drive” or
“Volume” letters on the PC. Volumes use the letters A through Z and several are already reserved by existing
definitions on the PC by devices such as disk drive(s), DVD/CD drives, mapped drives, etc. A microSD card
duplicator does not have this limitation but rather is limited only to the number of physical card slots it provides.
card duplicator
You can only access the onboard memory of the Envoy E when connecting it to the computer using a
MegaVoice micro-USB SLS cable. If you use a standard micro-USB data cable, you can still access the card reader but
the onboard memory will not show.
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Using SaberCopy
When connecting with an SLS USB cable, the challenge when using the Envoy E to load a microSD card is that
both the onboard memory and microSD card reader show as “volumes”. The best way to distinguish the player
from the microSD card reader is to connect the player first without a microSD card loaded.
In the example below, 2 Envoy E players are connected with SLS cables- without cards loaded. The onboard
memory of each are volumes H: and I: and show with a status of Online. The microSD card readers appear as
volumes D: and F: and show with a status of Removed.
Once you insert microSD cards in the reader of both players (D: and F:), they also show as Online. See below:
Once you identify the correct “drives” you would choose the audio project folder desired, set it as
“master”, edit the project settings, assign it to the correct drives and begin the copy procedure as outlined
in Loading the Audio using SaberCopy.
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Using the File Explorer
If you connect a player using the SLS USB cable with an SD card loaded, both the on-board memory and SD card
appear and show as “Volumes”. In the Windows example below, the player is identified as “NO NAME” and the
SD card (with no volume name) is identified as “Removable Disk”.
Please note that the way the volumes are displayed depends on the operating system being used.
If you use a microSD USB adapter (see SanDisk microSD-to-USB adaptor) and connect it to your PC/Mac using a
standard USB cable, the SD card will display with the Volume name (if set when it was last formatted) or may
show as “Removable Disk” if no Volume name was specified. Again, this can vary depending on the operating
system.
In the Windows example below, a microSD card loaded in a microSD USB adaptor and connected to the
computer shows as volume “MY SD CARD”.
Once the SD card(s) are connected to the PC/Mac using USB cables, you simply copy the contents of your audio
folder to the SD card volume(s). This can be done using “copy and paste” or “drag and drop”.
For the player to properly navigate among the audio files on an SD card, it is critical that the folders (and
their content) are copied in proper sequence. Windows and Mac don’t necessarily copy in sequence as the order
doesn’t usually matter, but in this case it definitely does. Keep reading - you can force the copy order.
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Figure 20: Copying files in proper sequence
In the Windows example below, there are 4 Section folders, each containing multiple Book folders with each of
those containing individual MP3 Chapter files. The folders need to be copied in order beginning with 001, then
002 and so on. If the folders (and their content) are not copied in that order, the E Series may not play back the
audio in proper order.
Make sure to point
to the first folder
when ready to
copy/paste or
drag/drop the group
The best way to ensure your data is copied in the correct sequence is to first highlight the folders in question. In
Windows this can be done a number of ways such as using the “Ctrl+A” shortcut key, choosing “Select All” from
the menu presented from a right-click or using the “Select All” icon in the ribbon area of File Explorer.
Once the folders are highlighted, you must point to the first folder of the group with your mouse (in the example
above it is folder “001”) and then drag the group to the SD card volume and drop them. Or you can right-click on
the first item, choose “Copy”, go to the SD card volume, right-click and choose “Paste”.
Listen to the message on the SD card
Once the SD card is programmed, you should listen to it to make sure it plays and that navigation among the
various audio files is what you intended.
Load the card (see Inserting a microSD card) and then press the Language button for 2 seconds
repetitively until the player beeps once. Playback will now begin from the card.
If the player immediately beeps 4 times and goes into pause mode (see Buttons for navigating the Current
Chapter, the Pause button), more than likely the folder structure copied to the SD card is incorrect. Please
review the section on Structuring Rules.
If navigation among the different levels on the card is not in the order you expected, and you used the File
Explorer method, please review that section again for details on how to copy/move folders and files.
Envoy E Series User Guide 20171215-40.docx Page 52 of 64
Page 53
The Lithium Ion battery
The battery level indicator
The E Series players come with an improved capacity, rechargeable Lithium Ion battery.
All models come with a built-in battery level indicator. The player must be on in order to test the battery. A brief
press on the power button on the side of the player executes the test. The LED on the keypad will blink rapidly
for 2 seconds indicating the remaining capacity in the battery. The color of the LED displayed during the test
shows the remaining charge as presented below:
Green: 30% - 100%
Yellow: 10% - 29%
Red: 0% - 9%
Battery care and charging
With proper care, the player’s Lithium-Ion battery should perform well for several years. When shipped, the
battery is only partially charged. You can easily charge the player using one of the methods below:
For fastest charge, connect any standard “USB” charger (regulated +5VDC, minimum 300mA) to the microUSB port on the player for about 2 hours (or until the LED stops blinking). While charging, the LED will blink
according to the charge level described above.
Plug the player into any standard computer USB port using a “USB to micro-USB” cable for about 3 hours or
until the LED stops blinking. Any MegaVoice SLS, regular or charge-only cable is sufficient.
For solar charging, place the player with the solar panel facing bright sunlight for at least 8 hours.
Before storing the player for prolonged periods, make sure the battery is at least partially charged. If stored for
extended periods, it is recommended to recharge the player at most every 6 months in order to prevent the
battery from losing its ability to charge. For optimum battery life, try to store the player at room temperature or
cooler.
Should the battery become damaged and unable to accept a charge, you can still operate the player using the
power cord (charger).
Envoy E Series User Guide 20171215-40.docx Page 53 of 64
Page 54
Setting
Initial value
Last used mode
Audio playback
Playback bookmark
Beginning of the audio message
Playback speed
Normal
Volume
Medium
Radio station bookmark (Elite and Equip only)
If configuration file is present, the first frequency
specified; otherwise, the lowest frequency: 87.0 MHz
Preset button frequencies (Elite and Equip only)
See configuration file settings
Recording file counter (Elite and Echo only)
000 (zero)
Resetting player default values
Your E Series player stores and remembers as default values a number of settings (listed in the chart below).
They are used as defaults the next time the player is turned on. You may reset those to their initial values using
the steps below:
1. Press the button for 2 seconds to enter audio playback mode
2. Press the pause button to pause playback
3. Press and hold the volume down button on the side of the player
4. The player will beep 3 times and turn itself off
5. When the player is restarted, the settings will be initialized
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Page 55
Audio playback bookmark
Setting the bookmark
During audio playback, a 2-second press on the pause button will place a bookmark at the current position.
The player will beep 3 times to confirm and place the player in pause mode (see Figure 9: Buttons for navigating
the Current Chapter, the Pause button).
When the player is turned back on later, it will always begin to play from this bookmark. This bookmark will
persist until it a) is removed (see below) or b) is reset to a different place in the audio.
The Envoy E Series player supports 2 audio playback bookmarks – a permanent (explicit) one (that may be
set by the user by using the instructions above) and a temporary (implicit) one (which is managed internally by
the player). When switching from Audio Playback mode to another mode a temporary bookmark is always set.
When returning to Audio Playback mode from another mode, if there is a permanent bookmark set it will be used
as the point from which to resume playback. If not, the temporary bookmark will be used for resumption of
playback.
Resetting the bookmark to the beginning
To reset the bookmark to the beginning of the audio message, follow these steps:
1. During audio playback, press the pause button .
2. Once the player is paused, press the volume up button on the side of the player for 2 seconds. The player
will beep once to confirm.
3. The bookmark is now reset to the beginning of the audio message.
4. You may resume playback or turn the player off.
Envoy E Series User Guide 20171215-40.docx Page 55 of 64
Page 56
Charging and communication modes
When connecting the E Series player to a computer, it can be done in one of two modes: charging or
communication.
* Changing to computer communication mode is essential to allow programming of the player.
Connecting a player to a computer for programming purposes:
Connect the player to a computer using a micro-USB SLS cable (for Onboard / microSD programming) or
Standard micro-USB Data cable (for microSD programming only). The player will automatically enter
computer communication mode*.
* While in computer communications mode, the player will be charging as well.
Connecting a player to a computer for charging purposes:
Connect the player to a computer using a micro-USB SLS cable, a Standard micro-USB Data cable or a
Charge Only micro-USB cable.
If connected via SLS/Data cable, and you want to disconnect from computer communication mode and
continue charging your player, press briefly on the Power button on the side of the player or eject the
player’s volume via the operating system. If the player was on prior to connecting it to the computer,
the player will return to the mode it was last in (Audio playback, FM Radio or Recording).
For the computer to recognize the player again, the player will need to be unplugged from the
computer, and reconnected.
Depending on the connection type, and the player’s battery level, the LED will blink (indicating
communication activity or charging level)
Physically unplugging the player from the computer will stop the battery charging process.
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Page 57
Warnings and advisories
Make sure to set the volume at the lowest level that can be heard comfortably. Prolonged exposure to
loud sound can cause gradual hearing loss.
DO NOT expose the player or battery to fire or extreme heat.
Stop use if you observe abnormal heat, odor, discoloration, leakage or deformation, especially near
battery. Refer to a qualified technician for service.
If the battery is removed from the player, handle it with care. Keep the exposed battery out of reach of
children. DO NOT burn, puncture, disassemble, or modify the battery.
If the battery leaks, dispose of it carefully in accordance with all local laws. Wash any skin or clothing
exposed to battery liquid and avoid swallowing or contact with eyes. In the case of swallowing or contact with
eyes, seek medical care immediately.
Envoy E Series User Guide 20171215-40.docx Page 57 of 64
Page 58
MegaVoice limited warranty
MegaVoice Ltd. (“MEGAVOICE”) warrants that the retail hardware product herein (“PRODUCT”) is free of
material defects in materials and workmanship that result in PRODUCT failure during normal usage, according
to the following terms and conditions:
1.This limited warranty (“WARRANTY”) extends only to the original end-user purchaser and holder of this
WARRANTY (“YOU” or “YOUR”) and is not transferable or assignable to any subsequent purchaser.
2. The PRODUCT must have been purchased from an authorized MEGAVOICE agent, or distributor, as new,
and YOU must provide proof of purchase of said PRODUCT by making available a dated itemized receipt, or
invoice, (“PROOF OF PURCHASE”) to be eligible for this WARRANTY.
3. It is YOUR responsibility to return the defective MEGAVOICE PRODUCT to the organization that provided it to
YOU (“PROVIDER”) together with a clear description of any alleged defect(s).
4. During the WARRANTY period (as defined below), MEGAVOICE will, at its sole discretion, repair or replace
any defective parts or any parts that will not properly operate for their intended purpose, with new or refurbished
parts if such repair or replacement is needed.
a) The WARRANTY for the PRODUCT extends for one (1) year from the date as determined by PROOF OF
PURCHASE (“WARRANTY PERIOD”). The WARRANTY PERIOD will be extended by each whole day that
the PRODUCT is out of YOUR possession for repair under this WARRANTY.
b) MEGAVOICE will pay for the labor charges incurred by MEGAVOICE in repairing or replacing the
defective parts during the WARRANTY PERIOD.
c) YOU will not have to pay for any such replacement parts.
d) MEGAVOICE also warrants that the repaired or replaced parts will be free from defects in material and
workmanship for a period of ninety (90) days from the date of repair or replacement, or for the remainder of
the WARRANTY PERIOD, whichever is greater.
5. MEGAVOICE does not warrant uninterrupted or error-free operation of the PRODUCT. MEGAVOICE is not
under any obligation to support the PRODUCT for all operating environments, including but not limited to,
interoperability with all existing and/or future versions of software or hardware.
6. If a problem develops during the WARRANTY PERIOD, please contact YOUR PROVIDER for instructions on
where to send YOUR PRODUCT.
a) The PROVIDER must provide to MEGAVOICE PROOF OF PURCHASE of the PRODUCT.
b) YOU will bear the cost of shipping the PRODUCT to your PROVIDER (or to MEGAVOICE, per the
instructions of the PROVIDER). MEGAVOICE will bear the cost of shipping the PRODUCT back to YOU
after completing the WARRANTY service.
c) YOU should only return the defective item(s). MEGAVOICE will not be responsible for other products or
accessories returned together with the defective item.
Envoy E Series User Guide 20171215-40.docx Page 58 of 64
Page 59
7. The WARRANTY does not apply to the following:
a) Damage caused by normal wear and tear, abnormal use or conditions, misuse, neglect, abuse, accident,
improper handling or storage, exposure to moisture, unauthorized modifications, alterations, or repairs,
improper use of any electrical source, undue physical or electrical stress, operator error, non-compliance
with PRODUCT instructions or other acts which are not the fault of MegaVoice, including damage or loss
during shipment.
b) Damage from external causes such as floods, storms, fires, sand, dirt, earthquakes, an Act of God,
weather, moisture, heat, corrosive environments, electrical surges, battery leakage or theft.
c) Damage to either the MEGAVOICE PRODUCT or to any foreign device or media caused by connecting
the MEGAVOICE PRODUCT to any foreign device or media not specifically approved and recommended by
MEGAVOICE technical support.
d) Any PRODUCT that has had its serial number altered, defaced or removed.
e) Any defect occurring after the expiration of the WARRANTY PERIOD or where MEGAVOICE was not
advised in writing of an alleged defect or malfunction within seven (7) days after the expiration of the
WARRANTY PERIOD.
8.MEGAVOICE’s limit of liability under the WARRANTY is the actual cash value of the PRODUCT at the time
YOU return the PRODUCT for repair (e.g., the purchase price of the PRODUCT less a reasonable amount for
usage). MEGAVOICE will not be liable for any other losses or damages. These remedies are YOUR exclusive
remedies for breach of WARRANTY. Any action or lawsuit for breach of WARRANTY must be commenced
within eighteen (18) months following the purchase of the PRODUCT.
9. The foregoing WARRANTY is YOUR sole and exclusive remedy and is in lieu of all other warranties,
expressed or implied. To the extent permitted by applicable law, MEGAVOICE hereby disclaims the applicability
of any implied warranty of merchantability, fitness for a particular purpose or use for the PRODUCT. If such a
disclaimer is prohibited by applicable law, the implied warranty is limited to the duration of the foregoing limited
written WARRANTY.
10. MEGAVOICE will not be liable for any indirect, incidental, special, punitive or consequential damages, or
damages, including but not limited to any lost profits, savings, data, or usability, any third party claims, and any
injury to property or bodily injury (including death) to any person, arising from or relating to the use of this
PRODUCT, or arising from breach of the WARRANTY, breach of contract, negligence, tort, or strict liability,
even if MEGAVOICE has been advised of the possibility of such damages.
11. This WARRANTY gives YOU specific legal rights. YOU may also have other rights, which vary from state to
state and country to country. Some states and countries do not allow limitations on how long an implied
warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations or
exclusions may not apply to YOU. This is the entire WARRANTY between YOU and MEGAVOICE and
supersedes all prior and contemporaneous agreements or understandings, oral or written, relating to the
PRODUCT, and no representation, promise or condition not contained herein will modify the afore-mentioned
stated terms.
Envoy E Series User Guide 20171215-40.docx Page 59 of 64
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Page 61
Button
Audio Playback Mode
FM Radio Mode
Recording Mode
Speed Control Mode
SP: switch from low
beam, to medium, to
high, to off
CP: activate high beam
until button is released
SP: switch from low
beam, to medium, to
high, to off
CP: activate high beam
until button is released
SP: switch from low
beam, to medium, to
high, to off
CP: activate high beam
until button is released
SP: switch from low
beam, to medium, to
high, to off
CP: activate high beam
until button is released
LP: switch to FM Radio
mode (set temporary
bookmark)
N/A
LP: switch to FM Radio
mode
Exit Speed Control mode
SP: scroll to next Section
LP: scroll to next onboard
Language, then to first
Language on microSD
card (if present)
LP: switch to Audio
Playback mode
SP: begin playback of
recordings
LP: switch to Audio
Playback mode
Exit Speed Control mode
SP: scroll back to previous
Book
LP: scroll back 5 Books at
a time
CP: scroll back 5 Books at
a time until first Book or
button is released
SP: decrement frequency
by 0.1MHz
LP: scan for previous FM
station
While in playback…
LP: delete the current
recording
Exit Speed Control mode
Button
Audio Playback Mode
FM Radio Mode
Recording Mode
Speed Control Mode
LP: switch to Recording
mode (set temporary
bookmark)
LP: switch to Recording
mode
While recording…
SP: end recording
While idle…
SP: begin recording
Exit Speed Control mode
SP: scroll forward to next
Book
LP: scroll forward 5 Books
at a time
CP: scroll forward 5 Books
at a time until last Book
or button is released
SP: increment frequency
by 0.1MHz
LP: scan for next FM
station
LP: reset the file counter
to 000 (zero)
Exit Speed Control mode
SP: scroll to the previous
Chapter
LP: scroll back 5 Chapters
at a time
CP: scroll back 5 Chapters
at a time until first
Chapter or button is
released
SP: switch to the preprogrammed station for
this button
LP: program the button to
the current station
While in playback…
SP: skip to the
beginning of the current
recording file
LP: skip back 5
recording files at a time
CP: skip back 5 files until
first file is reached
Exit Speed Control mode
Keypad button cross reference
The following chart shows all keypad (and side) buttons and what occurs when pressed during different
modes of player operation. To save space, the following abbreviations are used for repeated terms:
SP: Short press, LP: Long press, CP: Continuous press
Envoy E Series User Guide 20171215-40.docx Page 61 of 64
Continued on next page
Page 62
Button
Audio Playback Mode
FM Radio Mode
Recording Mode
Speed Control Mode
LP: Switch to Speed
Control mode
N/A
While in playback…
LP: Switch to Speed
Control mode
LP: reset the playback
speed to normal and exit
Speed Control
SP: scroll to the next
Chapter
LP: scroll forward 5
Chapters at a time
CP: scroll forward 5
Chapters at a time until
last Chapter or button is
released
SP: switch to the preprogrammed station for
this button
LP: program the button to
the current station
While in playback…
SP: skip to the next
recording file
LP: skip forward 5
recording files at a time
CP: skip forward 5 files
until last file is reached
Exit Speed Control mode
SP: rewind 20 seconds* in
current Chapter
CP: rewind until button is
released or beginning of
file
SP: switch to the preprogrammed station for
this button
LP: program the button to
the current station
While in playback…
SP: rewind 20 seconds*
LP: rewind through all the
files until button is
released
Exit Speed Control mode
While in playback…
SP: enter pause mode
LP: place a bookmark at
the current audio position
While paused…
SP: resume playback
LP: place a bookmark at
the current audio position
SP: switch to the preprogrammed station for
this button
LP: program the button to
the current station
While recording…
SP: pause current
recording
While paused…
SP: resume current
recording
Exit Speed Control mode
Button
Audio Playback Mode
FM Radio Mode
Recording Mode
Speed Control Mode
SP: fast-forward 20
seconds* in current
Chapter
CP: fast-forward until
button is released or end of
file
SP: switch to the preprogrammed station for
this button
LP: program the button to
the current station
While in playback…
SP: forward 20 seconds*
LP: fast-forward through
all the files until button is
released
Exit Speed Control mode
Player is ON:
SP: perform battery
test
LP: turn player off
Player is OFF:
LP: turn player on
SP: perform battery test
LP: turn player off
SP: perform battery test
LP: turn player off
Exit Speed Control mode
SP: increase volume a
single level
CP: increase volume until
button is released or
maximum reached
SP: increase volume a
single level
CP: increase volume until
button is released or
maximum reached
While in playback…
SP: increase volume a
single level
CP: increase volume until
button is released or
maximum reached
SP: increase playback
speed a single level
CP: increase playback
speed until button is
released or maximum
reached
SP: decrease volume a
single level
CP: decrease volume until
button is released or
minimum reached
SP: decrease volume a
single level
CP: decrease volume until
button is released or
minimum reached
While in playback…
SP: decrease volume a
single level
CP: decrease volume until
button is released or
minimum reached
SP: decrease playback
speed a single level
CP: decrease playback
speed until button is
released or minimum
reached
Envoy E Series User Guide 20171215-40.docx Page 62 of 64
*The actual time may vary slightly.
Page 63
Symptom
Cause/Solution
Player will not turn on
Low Battery
Make sure the battery is charged per the instructions
Player needs to be reset
See Resetting the player
Player turns on but there is no
sound
Volume is set to minimum
Turn the volume up
Speaker is not working
The speaker may be disconnected. Remove all 3 screws, open the
player and check the speaker connector. If not connected, connect
it. If the speaker is connected, connect earbuds or external speaker
to the audio jack and test. If they work the speaker is defective.
Replace the player.
Unit LED does not light up when
connected to the computer
USB port has not been initialized.
Test with a different “working” USB device
Try a different USB port
USB Hub is not working
Make sure the Hub has power and is turned on
Make sure all USB cables are properly connected
SLS USB cable might be faulty
Replace with a working SLS USB cable
Try connecting a different player
Replace the SLS cable with a regular USB charging cable. If the
player LED lights up, the SLS cable is faulty.
Player is faulty
Replace the player
Unit LED blinks quickly when first
connected to the computer with a
USB cable
Low Battery
See Battery care and charging
Unit does not respond or register
when connected to the computer
with the SLS cable
Player may be frozen
Press the Power button for 10 seconds, until the player resets
If the player won’t reset, try removing the battery and reconnecting
USB port has not been initialized
Switch to a different USB port
Reboot the computer
SLS cable might be faulty
Replace with a working SLS USB cable
Preset frequencies in FMSET.txt
file are not working
Make sure FMSET file is in the “root” of the player’s memory
After loading (or changing) the FMSET file in the root of the player’s
onboard memory, reset the player defaults
Troubleshooting
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Continued on next page
Page 64
Symptom
Cause/Solution
Player switches to microSD card
but does not play content and/or
turns off
microSD card is faulty (even if it could be loaded via computer)
Format the card, reload and try again.
microSD card not properly seated
Eject the card, re-insert and try again.
If none of the above solves the problem, replace the card.
Unit “locks up” during navigation
and/or beeps 5 times quickly and
goes to “pause” mode
Invalid folder layout
Onboard memory is blank
More than 20 consecutive unsupported files encountered
See structuring rules to make sure the audio message loaded to the
player adheres to those rules.
If the folder layout was faulty, reload the player with the
corrected folder layout.
Reset the player if needed (see Resetting the player).
Slow “write” speed when
programming with
SaberCopy software
Weak CPU capacity on your computer
Too many units connected through a single USB Hub
The source audio is somewhere other than the local PC’s hard drive
(i.e. on a network computer or portable device)
Unless you have a high-speed external device where your audio
files are stored, we recommend always having your source audio
on the local computer’s hard drive when loading players.
We also recommend using powered Hubs, with each Hub directly
connected to the computer (not daisy-chained together) with up
to 7 players connected per Hub.
Allocation unit size is too small
SaberCopy allows you to specify the allocation unit size when
formatting a device. The larger the size, the faster data can be
copied. The recommended setting is 8192 KB.
See Figure 11: SaberCopy Copy and Check options for details.
In Recording Mode, player
continues to beep 3 times when
pressing Green Language button
for playback
Corrupt file(s) in the RECORD folder
Connect the player to a computer. Manually check and delete
the file(s) in question.
Resetting the player
Hold down the power button for 10 seconds until the player
restarts.
If unsuccessful, reconnect to the computer with a USB cable and
hold down the power button for another 10 seconds.
If still unsuccessful, remove the black screw on the back of the unit,
open the battery door and remove the battery. Wait a few seconds,
reconnect the battery and then try to turn the player on.
Troubleshooting continued…
Envoy E Series User Guide 20171215-40.docx Page 64 of 64
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