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respective owners.
Medtronic is dedicated to providing you with the most up-to-date information
available about your Medtronic heart device. Information about your
condition and device is available 24 hours a day on our website.
If you would like to submit questions, suggestions, or requests to us online,
you can use the online form provided at www.medtronic.com/contact-us.
Contact us by phone
Our experienced Patient Services group is available to answer any questions
or concerns you have about your heart device. To speak directly with a Patient
Services Specialist, call 1-800-551-5544. Our staff is available Monday
through Friday from 7:00 AM to 7:00 PM (Central Time).
Medtronic Inc.
Patient Services Department
Mail Stop MVS 14
8200 Coral Sea Street NE
Mounds View, MN 55112
USA
Fax: +1 (763) 367-5809
Using your Patient Assistant
Intended use
The Patient Assistant model PA97000 initiates the recording of cardiac event
data in the device memory of compatible Medtronic cardiac implantable
electronic devices. The Patient Assistant is intended for unsupervised patient
use away from a hospital or clinic.
The Patient Assistant is a handheld device that you use to prompt your
cardiac monitor to begin recording symptoms. Your Patient Assistant
connects wirelessly to your cardiac device. Data about your symptoms is
stored in the cardiac device, not in the Patient Assistant. Your doctor uses the
data to check your heart rhythm and to help determine if your symptoms are
heart-related. Examples of heart-related symptoms (sometimes called
“events”) include fainting, a fast heart rate, dizziness, and shortness of
breath.
Carry the Patient Assistant with you at all times. Use it as instructed by your
doctor while, or just after, you have symptoms.
This manual provides instructions on using, handling, and maintaining the
Patient Assistant, and other information about it. If you have questions,
contact your doctor or clinic, or contact Medtronic using the information on
“How to contact Medtronic”.
Warning: The Patient Assistant can’t be used as an alarm system in
situations where you need medical attention. Seek medical attention
immediately if you are feeling ill and think you might need to go to the hospital.
If there is an emergency, call your local emergency number. If your doctor has
provided other instructions, follow them. Waiting to seek medical attention
could be dangerous to your health.
Pediatric use – The Patient Assistant has not been tested specifically for
pediatric use.
Patient Assistant button and lights
The Patient Assistant’s button, lights, and Connector loop are shown in
Figure 1. The lights do not turn on until you press the button. Use the
Connector loop to attach the Patient Assistant to a key chain, lanyard, or other
personal item.