Reveal LINQ Mobile Manager MSW002
Software Errata Sheet
Instructions for Use
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Software errata sheet
This document lists certain conditions that may occur during use of the Reveal LINQ Mobile Manager application (called the “app”
from now on) and suggests corrective actions for these conditions.
Condition Observed behavior and suggested corrective action
After upgrading the app from a 1.x version, data
does not carry over to the new version.
Some episode durations shown on the app are
different from the durations displayed on the
Medtronic CareLink Network.
The app uses inaccurate symbols to define bradycardia and tachycardia episode parameters.
When connecting to a patient connector while
Bluetooth is disabled in the Control Center in
iOS 11, the app does not notify you that
Bluetooth is disableda.
The app may terminate unexpectedly. Behavior
The app may hang when generating a report
PDF.
Behavior
The following types of information are no longer available after upgrading to the
new app version:
• App preferences and authentication information
• Clinic and physician lists
• Pending uploads, transmissions, device registrations, and reports
You are prompted to re-authenticate and re-register the tablet after upgrading.
Suggestion
Re-authenticate and re-register the tablet. Recreate clinic or physician lists. There
is no corrective action available to restore other missing data.
Behavior
A discrepancy of 1 s is observed between an episode duration on the app and the
same episode duration on the Medtronic CareLink Network.
Suggestion
There is no corrective action for you to perform. The app truncates episodes down
to the nearest second, while the Medtronic CareLink Network rounds intervals
greater than or equal to 0.5 s up to the next second. Refer to the applicable ECGs.
Behavior
The app uses the “≤” symbol to describe bradycardia episode parameters and the
“≥” symbol to describe tachycardia episode parameters. The Medtronic CareLink
Network uses “<” and “>” symbols to describe the same episode parameters.
Suggestion
There is no corrective action for you to perform. The Medtronic CareLink Network
correctly defines the episode parameters.
Behavior
The patient connector cannot be paired with the app.
Suggestion
Try one or more of the following options to resolve the condition and pair the
patient connector with the app.
• Re-enable Bluetooth in the Control Center.
• Turn off Bluetooth and then turn it on again in the Settings on the tablet.
• Restart the tablet.
The app terminates unexpectedly.
Suggestion
Restart the app and repeat the workflow.
• No data is lost.
• The data and reports are available for viewing when the app has been
restarted.
• All data and reports can also be retrieved from the CareLink Network.
• Reports are available for 7 days.
• Any data pending on the tablet remains pending on the tablet for 7 days.
• Re-enter patient data if necessary.
Behavior
The app hangs after tapping VIEW AND SAVE REPORT on the Reports tab.
Suggestion
Restart the application. Re-interrogate the device and save the session using
Save Session. Generate the PDF report. If the app hangs again, use the data
available within the app in the active patient session or the saved session.
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