Medtronic MiniMed Connect User Manual
MiniMed® Connect
User Guide
Introduction
Thank you for choosing Medtronic Diabetes (legally known as Medtronic MiniMed,
Inc.) as your diabetes management partner.
MiniMed Connect is an accessory of the MiniMed 530G or the MiniMed Paradigm
®
REAL-Time Revel™ sensor-augmented pump system. It is used to provide a
passive, secondary display of sensor-augmented pump information on your mobile
device, as well as on the CareLink Personal website.
This user guide is designed to help you understand the setup and operation of
MiniMed Connect, specifically. For details on using the MiniMed sensor-augmented
pump system or CareLink Personal, please see the corresponding device user guide.
System components
MiniMed® Connect
uploader
MiniMed® Connect
app
USB
charger
USB
cable
CareLink® Personal
website
The MiniMed Connect system includes the following components:
• MiniMed Connect uploader (MMT-7018)—a device that sends data from your
pump to your mobile device, thereby enabling your mobile device to display
some pump and sensor information. To achieve continuous data transmission,
the uploader must be within 6 feet of the pump and within 20 feet of the mobile
device.
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• MiniMed Connect app (MMT-7001)—an app downloaded to your compatible mobile
device. It displays some insulin and continuous glucose monitoring data provided by
the pump and sensor, as well as system status information. This app appears as the
MiniMed app in your mobile device.
Note: The app can be downloaded on a consumer-owned mobile device with a
compatible operating system. A list of compatible operating systems is
available in the app store found on your mobile device.
• USB charger (MMT-7019)—a device that charges the uploader. It uses a separate,
detachable micro-USB cable.
Note: Use only the Medtronic USB charger and cable with your uploader.
• CareLink Personal (MMT-7333)—The CareLink Personal website
(carelink.minimed.com) has been updated with a new tab called CareLink Connect.
This new tab allows for passive monitoring of a MiniMed Connect user by care
partners. More information on this tab is covered in the CareLink Connect user guide
found on the CareLink Personal website.
User safety
This section includes important safety information such as indications, contraindications,
and safety warnings.
Indications
MiniMed Connect is intended to provide a secondary display of continuous glucose
monitoring and/or insulin pump data on a suitable consumer electronic device to care
partners and users of a MiniMed 530G system or Paradigm REAL-Time Revel system for
the purpose of passive monitoring.
MiniMed Connect system is not intended to replace the real-time display of continuous
glucose monitoring and/or insulin pump data on the primary display device (i.e. the
sensor-augmented pump). All therapy decisions should be based on blood glucose
measurements obtained from a blood glucose meter.
The MiniMed Connect is not intended to analyze or modify the continuous glucose
monitor data and/or insulin pump data that it receives. Nor is it intended to control any
function of the connecting continuous glucose monitor system and/or insulin pump. The
MiniMed Connect is not intended to serve as a replacement for a primary display device
for the continuous glucose monitoring system and/or insulin pump data. The MiniMed
Connect is not intended to receive information directly from the sensor or transmitter of a
continuous glucose monitoring system.
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Contraindications
This device is not intended for making treatment decisions.
This device is not intended for calculating insulin or other drug doses.
This device is not intended for controlling insulin pumps or other drug delivery
systems.
Dosing decisions should not be made based on this device. The user should follow
instructions on the continuous glucose monitoring system.
This device is not intended to replace self-monitoring practices advised by a
physician.
While using MiniMed Connect, you will not be able to use the mySentry system.
Safety warnings
Do not make any changes or modifications to the devices not expressly approved by
Medtronic Diabetes. Doing so could interfere with your ability to operate the
equipment, cause injury, and void your warranty.
MiniMed Connect uploader
Keep the uploader away from children. This product contains small parts and may
pose a choking hazard for young children.
Precautions
MiniMed Connect app
The MiniMed Connect app cannot tell you about all potential problems. The app does
not provide alarms or notify the user; it is intended only to display information. Refer
to your pump system user guide and the CareLink Connect user guide for additional
precautions.
Proper operation of the app relies upon an operating consumer electronic device with
proper settings. A non-functioning mobile device, or improper setting changes on the
mobile device, may prevent the app from functioning properly.
MiniMed Connect uploader
Do not allow any liquid to come into contact with the uploader. Do not use or store
the uploader outside the specified ranges of its operating conditions.
Always keep the uploader within 6 feet of the pump and within 20 feet of the mobile
device.
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Caution: Using or storing the uploader outside the specified ranges of its
operating conditions or storage conditions may damage the uploader.
This could result in the patient or care partner being unable to view
pump and sensor data on their mobile device.
Radio frequency (RF) notices
Radio frequency (RF) communication
This device complies with the United States Federal Communications Commission (FCC)
and international standards for electromagnetic compatibility.
The following information is provided in accordance with Federal Communications
Commission (FCC) regulations.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesirable
operation.
This device does not interfere with any radio frequency signals transmitted from outside
sources. These FCC standards are designed to provide reasonable protection against
excessive radio frequency interference and prevent undesirable operation of the device
from unwanted electromagnetic interference.
Radio frequency (RF) interference from other wireless devices
Common consumer electronic devices that transmit in the same frequency bands used
by the uploader (MMT-7018) may prevent the uploader or mobile device from receiving
data.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by increasing the separation between
the equipment and receiver.
RF performance of MiniMed Connect may be diminished while in proximity of more than
five MiniMed Connect devices.
If you experience RF interference, a "Pump Weak Signal" message may display. Refer to
Troubleshooting or contact the 24 Hour HelpLine.
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Assistance
Medtronic Diabetes provides a 24 Hour HelpLine for assistance. The 24 Hour
HelpLine is staffed with representatives who are trained in the setup and operation of
MiniMed Connect and are able to answer related questions.
Department Telephone number
24 Hour HelpLine (calls within the United States) 800 646 4633
24 Hour HelpLine (calls outside the United States) +1 818 576 5555
Web site www.medtronicdiabetes.com
Emergency kit
Keep an emergency diabetes kit with you at all times to make sure that you always
have necessary supplies. Tell a family member, co-worker, or friend where you keep
your emergency kit.
It is important that you test your blood glucose more frequently while you are
traveling. The routine hassle of travel, including stress, changes in time zones,
schedules and activity levels, meal times and types of food, can all affect your
diabetes control. Be extra attentive to monitoring your blood glucose frequently, and
be prepared to respond if needed.
Your emergency kit should include these items:
• Fast-acting glucose tablets
• Blood glucose monitoring supplies
• Urine or blood ketone monitoring supplies
• Extra MiniMed infusion set and MiniMed reservoir
• Insulin syringe and fast-acting insulin (with dosage instructions from your
healthcare professional)
• Wallet card (packaged with your pump system accessories)
• Adhesive dressing
• Glucagon™ emergency kit
• Extra AAA alkaline batteries
How to use this guide
Note: This user guide shows sample screens only. The screens on your device may
be slightly different.
The following table describes terms and conventions used in this guide.
Convention Description
Bold text To indicate screen items and buttons. For example, "Tap Search to continue."
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Convention Description
Pinch and
stretch
Touch the screen with two fingers and slide them toward each other (pinch) or away
from each other (stretch).
Press To push and then release a button.
Press and
hold
To push and keep pressure on a button.
Tap Tap your finger to select or activate an option on your device.
Double-tap Tap the screen or button twice in rapid succession.
Swipe Starting at or near one edge of the screen, slide your finger quickly across the
screen without lifting your finger.
Note Provides additional helpful information.
Caution Notifies you of a potential hazard which, if not avoided, may result in damage to the
equipment.
Warning Notifies you of a potential hazard which, if not avoided, could result in death or seri-
ous injury. It may also describe potential serious adverse reactions and safety hazards.
Warranty
During the six-month warranty period, Medtronic Diabetes will, at its discretion, either
repair or replace any defective MiniMed Connect uploader, USB charger, or both, subject
to the conditions and exclusions stated herein. In the event that the MiniMed Connect
uploader or USB charger is repaired or replaced, the warranty period will not be
extended.
This warranty is valid only if MiniMed Connect uploader is used in accordance with the
manufacturer’s instructions. This warranty will not apply:
• If damage results from changes or modifications made to the device by the user or
third persons after the date of manufacture
• If damage results from service or repairs performed by any person or entity other
than the manufacturer
• If damage results from a Force Majeure or other event beyond the control of the
manufacturer
• If damage results from negligence or improper use, including but not limited to
improper storage, submersion in or extended exposure to liquids or physical abuse,
such as dropping or otherwise
This warranty shall be personal to the original user. Any sale, rental, or other transfer or
use of the product covered by this warranty to or by a user other than the original user
shall cause this warranty to immediately terminate. This warranty does not apply to other
accessories.
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The remedies provided for in this warranty are the exclusive remedies available for
any breach hereof. Neither Medtronic Diabetes nor its suppliers or distributors shall
be liable for any incidental, consequential, or special damage of any nature or kind
caused by or arising out of a defect in the product.
ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, ARE EXCLUDED,
INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
Note: Changes or modifications not expressly approved by Medtronic
MiniMed, Inc. could void the user's authority to operate the
equipment.
MiniMed Connect setup
This section walks you through how to set up MiniMed Connect.
Charge your MiniMed Connect uploader
Before you can begin using MiniMed Connect, you must first charge the uploader.
Charge the uploader using the USB charger (MMT-7019). It may take up to three
hours for the uploader to fully charge when using a standard 120V AC outlet.
While the uploader is plugged in, a blinking green light indicates that the uploader is
charging. You can continue to set up MiniMed Connect while you charge your
uploader. The uploader is fully charged when a solid green light appears. For more
information about the lights that appear on your uploader, see Uploader LED quick
reference, on page 20.
Download the MiniMed Connect app
Before getting started, make sure that:
• The uploader is charged or is charging.
• You have an Internet connection.
• Bluetooth
®
on your mobile device is turned on.
Search for "MiniMed Connect" in the app store on your mobile device. Download the
app.
Note: Check the app store on your mobile device for a list of compatible devices.
Open the MiniMed Connect app
To open the MiniMed Connect app:
1
Tap the MiniMed Connect app icon on your mobile device.
2
Tap Get Started.
The Sign in to CareLink screen opens.
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3 Enter your CareLink account information (username and password).
Note: If you do not have a CareLink account, tap Don't have a CareLink account
yet? to create one. You can also create an account on a personal computer at
carelink.minimed.com.
4
Tap Sign in.
Pair your mobile device, MiniMed Connect uploader, and pump
Before you can start using the app, you must first pair your uploader to your pump and
mobile device. You must have Bluetooth
®
enabled on your mobile device. First pair your
uploader to your mobile device. Then pair your pump to your uploader.
After signing in to the app, the Pair Uploader screen appears.
1
Press and hold the button on the side of the uploader for three seconds. A blue light
flashes on the uploader to indicate it is in pairing mode. For more information about
lights on your uploader, see Uploader LED quick reference, on page 20.
2
Tap Search in the app.
The Confirm Serial Number screen appears.
One or more serial numbers could be displayed.
3
In the app, tap the serial number that matches the serial number on the back of your
uploader, as shown. One or more serial numbers may display.
Serial number location
A checkmark appears next to the serial number you selected.
4
Tap Pair in the app to start the pairing process.
Tap Pair again in the popup to confirm pairing.
5
The screen should now indicate that the uploader has been successfully paired with
your mobile device. Tap OK to continue.
Now that you have paired your uploader, the Pair Pump screen opens to walk you
through pairing your pump with MiniMed Connect.
6
Follow the directions on the Pair Pump screen in the app to put your pump into
pairing mode.
7
Return to the app and tap Next when you see the following information displayed on
your pump.
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Device search
Minutes remaining: 15
Press ESC to quit.
Press ACT to extend.
The Serial Number screen appears in the app.
8
Enter your pump serial number in the field provided. All numeric and
alphanumeric characters are required in this field.
The serial number can be found on the back of your pump, as shown below:
pump serial number
9 Tap Search.
The Pump Paired screen appears. Tap OK to confirm.
10
If the pump cannot find the uploader and the pairing process fails, make sure
that:
• The pump and uploader are within six feet of each other.
• The uploader is in pairing mode.
• The pump is searching to find devices.
You have completed setup for the MiniMed Connect app. You can now use your
app.
Using the MiniMed Connect app
The following sections walk you through the different screens of the app, including
the Home screen, sensor graph, menu, and more.
Note: The app sends and receives data only when the app is running on the mobile
device. Closing the app prevents the app from receiving data. Keep the app
open or running in the background.
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