Medtronic MDTCSG2V8A Technical Manual
MAINSPRING® DATA EXPRESS
MDTCSG2 Version 8.0
Mainspring
Caution: Federal law (USA) restricts this device to sale by or on
the order of a physician (or a properly licensed practitioner)
®
Data Express Connectivity Guide
Trademarks in this manual
The following list includes trademarks or registered trademarks of Medtronic in the United States and possibly in
other countries. All other trademarks are the property of their respective owners.
Medtronic, Paceart Optima, CareLink, Mainspring, Medtronic CareLink
Contents
Mainspring Data Express............................................................................................................5
Mainspring Data Express Software Prerequisites................................................................8
Installing Mainspring Data Express........................................................................................12
Paceart System Integration......................................................................................................15
Connectivity Guide | Contents | 3
Explanation of symbols.............................................................................................................5
Indications................................................................................................................................6
Precautions...............................................................................................................................6
Contraindications......................................................................................................................6
Mainspring Data Express Authorized Users.............................................................................6
Technical Support.....................................................................................................................7
Installation Prerequisites..........................................................................................................8
Installing and Configuring MS Message Queuing for Windows 7..................................8
Installing and Configuring MS Message Queuing for Windows 8.1...............................9
Installing and Configuring MS Message Queuing for Windows 10................................9
Installing and Configuring MS Message Queuing for Windows Server 2008................9
Installing and Configuring MS Message Queuing for Windows Server 2008 R2...........9
Installing and Configuring MS Message Queueing for Windows Server 2012 and
Windows Server 2012 R2.......................................................................................10
Installing the Java Runtime Environment.....................................................................10
Installing .Net 4.5.2 Framework...................................................................................10
Stopping the Connected Systems Gateway Service...................................................10
Automatically Starting the Connected Systems Gateway After Restart.................................14
Log File Configuration............................................................................................................14
General Paceart System Settings..........................................................................................15
Configuring Paceart System Settings..........................................................................15
Paceart System Integration Configuration Values........................................................16
CareLink Scheduling Integration............................................................................................16
CareLink Scheduling Integration Prerequisites............................................................17
Configuring CareLink Scheduling Integration..............................................................17
Troubleshooting CareLink Scheduling Integration.......................................................18
Paceart Optima System HL7 Integration................................................................................19
Configuring Paceart HL7 Integration...........................................................................20
Troubleshooting Paceart HL7 Integration.....................................................................22
Local Data Interface................................................................................................................23
Updating the Local Data Interface Port Number..........................................................23
Local Data Interface Extended Configurations............................................................23
Local Data Interface certificate installation..................................................................23
Enabling a data import source.....................................................................................24
CareLink Transmission Integration..........................................................................................25
Remote Data Interface.................................................................................................25
4 | Connectivity Guide | Contents
Data Bridge Gateway...................................................................................................26
CareLink Integration ..................................................................................................................29
CareLink Report Export..........................................................................................................29
Configuring CareLink Report Export...........................................................................29
Enabling and Verifying Mainspring Report Export.......................................................32
Troubleshooting Report Export....................................................................................33
CareLink EHR Integration.......................................................................................................33
Configuring EHR Integration........................................................................................33
Installing and configuring Mirth Connect.....................................................................37
Troubleshooting EHR Integration.................................................................................38
HL7 Integration.............................................................................................................................39
Inbound Messages.................................................................................................................39
Inbound Patient Administration Messages (ADT)........................................................39
Inbound Patient Administration Message Segments...................................................40
Inbound Scheduling Messages (SIU)..........................................................................43
Inbound Scheduling Segments....................................................................................44
Inbound Observation Requests (ORU)........................................................................48
Inbound Observation Requests Segments..................................................................48
Outbound Messages..............................................................................................................89
Outbound MSH Message Segments...........................................................................89
Outbound PID Message Segments.............................................................................90
Outbound PV1 Message Segments............................................................................90
Outbound PV2 Message Segments............................................................................91
Outbound NTE Message Segments............................................................................91
Outbound OBR Message Segments...........................................................................91
Outbound NTE Message Segments............................................................................93
Outbound OBX Messages...........................................................................................93
HL7 Update Notes................................................................................................................219
Mainspring Data Express Version 7.0 to 8.0..............................................................219
Mainspring Data Express Version 6.0 to 7.0..............................................................220
Mainspring Data Express Version 5.0 to 6.0..............................................................222
Mainspring Data Express Version 4.0 to 5.0..............................................................229
Connectivity Guide | Mainspring Data Express | 5
Mainspring Data Express
Mainspring – like the inner workings of a clock – it is the power source that facilitates the movement of cardiac
data within your clinic, and between various departments within your organization.
Mainspring Data Express is a comprehensive solution for your cardiac patients, bringing together device and
patient data from the Paceart System, the Medtronic CareLink Network, the CareLink Programmer, the Boston
Scientific LATITUDE® Patient Management system, the St. Jude Medical Merlin.net® Patient Care Network,
your EHR System, and local network.
In order to simplify the process of connecting and sharing demographic, scheduling, and device data between
Medtronic applications and electronic health record systems (EHRs), Medtronic has developed Mainspring
Data Express.This software application serves as the primary tool to move and share data for device patients.
Mainspring Data Express helps to streamline the implementation and on-going maintenance of data movement
between applications.
This manual explains the process for installing the Mainspring Data Express software and configuring the
features.
Explanation of symbols
Symbol definitionSymbol
Consult instructions for use
For US audiences only
Authorized Representative in the European
Community
Manufacturer
Lot number
Re-order number
Date of Manufacture
Do not dispose of this product in the unsorted
municipal waste stream. Dispose of this product
according to local regulations. See
http://recycling.medtronic.com for instructions on
proper disposal of this product.
Temperature Limitation
Humidity Limitation
6 | Connectivity Guide | Mainspring Data Express
Indications
Mainspring Data Express is an optional component of the Medtronic CareLink Network and the Paceart
Optima System. Mainspring Data Express can be used to provide data integration between disparate systems,
using a defined mapping.
For more information on the Medtronic CareLink Network, refer to the CareLink Network Online Help.
For more information on the Paceart Optima System, refer to the Paceart Optima System Software User
Manual or the Paceart Optima System Online Help.
Precautions
Symbol definitionSymbol
Software
Mainspring Data Express USBs must be stored within the following conditions:
Storage Environment
-20°C (-4°F) to +45°C (113°F)Temperature
20% to 90%Relative Humidity
Mainspring Data Express USBs must be operating in an environment within the following conditions:
Operating Environment
0°C (32°F) to +35°C (95°F)Temperature
20% to 90%Relative Humidity
Call customer service or your biomedical department for service and repairs.
Contraindications
No known contraindications.
Mainspring Data Express Authorized Users
Medtronic representatives provide the Mainspring Data Express orientation and training materials at the time
of the installation. Users should be familiar with the Mainspring Data Express documents before using
Mainspring Data Express.
Connectivity Guide | Mainspring Data Express | 7
Technical Support
In the US and Canada, call 1-800-929-4043 and select option 3. For all other countries contact your local
Medtronic representative.
8 | Connectivity Guide | Mainspring Data Express Software Prerequisites
Mainspring Data Express Software Prerequisites
Before you install and configure the Mainspring Data Express software you must complete the following
prerequisites:
• Install and Configure MS Message Queuing.
• Create a Mainspring Data Express user on the Paceart System Database if you are using SQL Server
authentication (not needed if using Windows Authentication).
Installation Prerequisites
First Time Installation
If you are installing the Mainspring Data Express software for the first time, and not an upgrade, you must
complete the following prerequisites before you can install the Mainspring Data Express software.
• Create an External Systems Account on the CareLink Network. For instructions on how to create an
External Systems Account, refer to the CareLink Network Online Help.
• Create a Paceart System External System Account User and Role. For instructions refer to the Paceart
Optima System online Help.
• Install .Net Framework version 4.5.2 (or newer).
• Install and configure MS Message Queuing.
• If you will be using the EHR Integration feature, install the Java Runtime Environment version 1.6 or higher.
Upgrade Installation
If you are upgrading to a new version of Mainspring Data Express software you must first stop the existing
Connected Systems Gateway service.
You do not need to uninstall your existing Mainspring Data Express software.The new version of the software
will import any existing configurations. For example, if you have an existing Paceart System-CareLink
scheduling integration configuration, the settings will be saved and used in the new version of the Mainspring
Data Express software.
Installing and Configuring MS Message Queuing for Windows 7
Membership in the local Administrators group, or equivalent, is the minimum required to complete this
procedure.
1. Open the Control Panel.
2. Select the appropriate action based on your system configuration.
• Click Programs, and then under Programs and Features, click Turn Windows features on or off.
• Click Classic View, double-click Programs and Features, and then in the tasks pane, click Turn
Windows features on or off.
3. Under the Microsoft Message Queue (MSMQ) Server option, check the Microsoft Message Queue
(MSMQ) Server Core option. This enables all of the MSMQ Server Core subfeatures.
4. Click OK.
5. If you are prompted to restart the computer, click OK to complete the installation.
Connectivity Guide | Mainspring Data Express Software Prerequisites | 9
Installing and Configuring MS Message Queuing for Windows 8.1
Membership in the local Administrators group, or equivalent, is the minimum required to complete this
procedure.
1. From the Charms bar, click Settings.
2. Click Control Panel.
3. Click Programs, and then under Programs and Features, click Turn Windows features on or off.
4. Under the Microsoft Message Queue (MSMQ) Server option, check the Microsoft Message Queue
(MSMQ) Server Core option. This enables all of the MSMQ Server Core subfeatures.
5. Click OK.
6. If you are prompted to restart the computer, click OK to complete the installation.
Installing and Configuring MS Message Queuing for Windows 10
Membership in the local Administrators group, or equivalent, is the minimum required to complete this
procedure.
1. Open the Control Panel.
2. Click Programs, and then under Programs and Features, click Turn Windows features on or off.
3. Under the Microsoft Message Queue (MSMQ) Server option, check the Microsoft Message Queue
(MSMQ) Server Core option. This enables all of the MSMQ Server Core subfeatures.
4. Click OK.
5. If you are prompted to restart the computer, click Restart now to complete the installation.
Installing and Configuring MS Message Queuing for Windows Server 2008
Membership in the local Administrators group, or equivalent, is the minimum required to complete this
procedure.
1. Click Start > Control Panel.
2. Double-click Programs and Features.
3. Click Turn Windows features on or off.
The Server Manager window is displayed.
4. Select Add Features in the Features and Summary section.
The Add Feature Wizard dialog is displayed.
5. Under the Message Queuing > Message Queuing Services option, select the Message Queuing Server
option.
6. Click Next on the Add Feature Wizard dialog box to select features.
7. Click Install on the Add Feature Wizard dialog box to confirm your installation selections.
8. When the installation is complete, click Close.
Installing and Configuring MS Message Queuing for Windows Server 2008 R2
Membership in the local Administrators group, or equivalent, is the minimum required to complete this
procedure.
1. Click Start > Programs > Administrative Tools > Server Manager.
2. In the Server Manager, click Add Features to start the Add Features Wizard.
3. Expand MSMQ, expand MSMQ Services, and then select the Message Queuing Server option.
10 | Connectivity Guide | Mainspring Data Express Software Prerequisites
4. Click Next, and then click Install.
5. If you are prompted to restart the computer, click OK to complete the installation.
Installing and Configuring MS Message Queueing forWindows Server 2012 and Windows
Server 2012 R2
Membership in the local Administrators group, or equivalent, is the minimum required to complete this
procedure.
1. Launch Server Manager.
2. In the Server Manager, click Add Roles and Features to start the Add Roles and Features Wizard.
3. Click Next until the Features page opens.
4. Expand Message Queuing, expand Message Queuing Services, and then select the Message Queuing
Server option.
5. Click Next, and then click Install.
6. If you are prompted to restart the computer, click OK to complete the installation.
Installing the Java Runtime Environment
If you will be installing the EHR Integration feature, you will need to install the Java Runtime Environment
version 1.6 or higher.
You do not need to be connected to the internet to install the files.
1. Insert the Mainspring Data Express software USB into your disk drive.
2. Browse to Resources\Mirth on the USB and double-click on jre-7u10-windows-i586.exe.
The installation wizard starts.
3. Click Install.
A progress window is displayed.
4. Once the installation is complete, click Close.
Installing .Net 4.5.2 Framework
You must have .Net 4.5.2 Framework (or newer) installed before you install the Mainspring Data Express
software.
You do not need to be connected to the internet to install the files.
1. Insert the Mainspring Data Express software USB into your disk drive.
2. Browse to the USB and double-click on dotNet_452_Setup_web.exe.
3. Read the Microsoft license agreement and select I have read and ACCEPT the terms of the License
Agreement.
4. Click Install.
The .Net Framework will install. A progress bar shows the installation progress.
5. Once the setup is complete click Exit.
Stopping the Connected Systems Gateway Service
Before you install a new version of the Medtronic Mainspring Data Express software you must stop the existing
Connected Systems Gateway service.
Membership in the local Administrators group, or equivalent, is the minimum required to complete this
procedure.
Connectivity Guide | Mainspring Data Express Software Prerequisites | 11
1. To stop the Connected Systems Gateway service go to Start > Control Panel > Administrative Tools
> Services.
2. Right-click on the Connected Systems Gateway service and select Stop.
12 | Connectivity Guide | Installing Mainspring Data Express
Installing Mainspring Data Express
Complete the items listed in the prerequisites section before you install and configure the Mainspring Data
Express software.
1. To start the installation, insert the Mainspring Data Express installation USB into the computer.The setup
program will automatically start.
If the setup program does not automatically start, you can manually start the installation program by clicking
CSGInstall.exe on the installation USB.
2. Click Next.
3. Enter a destination folder. Click Change to change from the default location.
If you have a previous version of Mainspring Data Express installed, use the same filepath as the previous
version.
4. Click Next.
5. Click Install.
A progress bar shows the installing progress.
6. Select Launch Medtronic Mainspring Data Express and then click Finish to exit the installation wizard
and open the Medtronic Mainspring Data Express window.
Connectivity Guide | Installing Mainspring Data Express | 13
7. In the Medtronic Mainspring Data Express window, select the features you want to enable, then click
Configurations.You can select multiple features under Paceart Integration, but you can only select one
feature under CareLink Integration.
The configuration window for the feature you selected is displayed.
8. Make your configuration changes and click OK. Refer to the following sections for information on configuring
each feature.
The configuration window closes.
9. Click OK to close the Mainspring Data Express window.
If you selected EHR Integration for the first time, follow the installation steps in the Installing and Configuring
Mirth Connect section of this document to install and configure Mirth Connect.
If you selected HL7 Integration for the first time, the Corepoint Integration Engine installer will launch.
Follow the installation steps in the Installing the Corepoint Integration Engine section of this document.
14 | Connectivity Guide | Installing Mainspring Data Express
Automatically Starting the Connected Systems Gateway After Restart
1. After you verify that your implementation was successful you can set this service to automatically connect.
Go to Start > Control Panel > Administrative Tools > Services.
2. Right-click on the Connected Systems Gateway service and select Properties.
3. Select Automatic in the Startup type field. If you restart your computer this service will automatically
restart.
4. Click OK.
Log File Configuration
The default location for log files, depending on your operating system will be one of the following locations:
• For 32 bit operating systems the location is C:\Program Files\Medtronic\Connected Systems
Gateway\Logs\.
• For 64 bit operating systems the location is C:\Program Files (x86)\Medtronic\Connected
Systems Gateway\Logs.
The default log file retention count is 10.You can save up to 99 log files.
Connectivity Guide | Paceart System Integration | 15
Paceart System Integration
The Paceart System Integration section of Mainspring Data Express has the following features:
• CareLink Scheduling Integration: Allows you to exchange scheduling data between the CareLink Network
and the Paceart System.
• HL7 Integration: Allows you to import demographic information, scheduling information, and interrogated
device data using ORU^R01 messages that conform to the IHE IDCO profile, from electronic medical
record systems or practice management systems. Also allows you to export device data to electronic
medical record systems via HL7.
• Local Data Interface: Allows you to configure the service that receives patient session data transmitted
from local sources, such as a device programmer or Latitude.
• CareLink Transmission Integration: Allows you to configure the service that imports patient session data
into the Paceart System from CareLink.
General Paceart System Settings
General Paceart System External System Account
This section gives you a simple way to configure a single account to use with all your all the integration
features.To enable this account for all Paceart System features, select the Use General Paceart External
System Account Settings check box on the feature-specific tab. To use different external system accounts
for each feature, clear the Use General Paceart External System Account Settings check box on the
feature-specific tab, then enter the Username and Password of the account.
Paceart Optima System Application Server
These settings contain information about the computer on which the Paceart Optima System Application
Server is installed. Mainspring Data Express communicates with the Paceart Optima System Application
Server using this hostname and port to exchange data between the Paceart System and external sources.
Configuring Paceart System Settings
General Paceart System Settings can be modified by editing the paths. For each of the Paceart Web Services,
the localhost need to be replaced with the hostname and port number.
1. To start Mainspring Data Express, go to Start > Programs > Medtronic Mainspring Data Express >
Medtronic Mainspring Data Express.
2. In the Medtronic Mainspring Data Express window, select at least one of the following Paceart Integration
features and click Configurations:
• CareLink Scheduling Integration
• HL7 Integration
• Local Data Interface
• Remote Data Interface
• Data Bridge Gateway
The Paceart Integration configuration window is displayed.
3. In the General Paceart Settings section, edit the settings as needed.
a) Update the Username and Password for the external system account set up in the Paceart System.
16 | Connectivity Guide | Paceart System Integration
b) Change the Hostname to the domain name or IP address of the computer on which the Paceart Optima
System Application Server is installed.
c) Change the Port to the port number the Paceart Optima System Application Server uses on that
computer.The default value is 333.
4. Click OK.
Paceart System Integration Configuration Values
This table explains the fields under General Paceart Settings on the Paceart Integration configuration
window.
ExplanationField Name
General Paceart External System Account
Username
Password
Paceart Optima Application Server
Hostname
Por t
The Paceart System External System Account username. This
username is defined in the Paceart System on the External System
Accounts tab.
The Paceart System External System Account password. This
password is defined in the Paceart System on the External System
Accounts tab.
The domain name or IP address of the computer on which the Paceart
Optima System Application Server is installed.
The port number the Paceart Optima System Application Server
domain interface uses.The default value is 333.
CareLink Scheduling Integration
The Paceart System-CareLink Scheduling Integration feature provides a way to automatically synchronize
scheduling between the CareLink Network and the Paceart System. If you schedule an appointment in
CareLink, it will be downloaded to the Paceart System; if you schedule an appointment in the Paceart System,
it will be sent to CareLink.
The Paceart System regularly requests status information for appointments scheduled in CareLink. Schedules
are either updated nightly or when a clinician makes a request from the Paceart System.
If an appointment is created in CareLink, CareLink retains ownership until the appointment is sent to the
Paceart System. Once the Paceart System is updated to reflect the CareLink Network appointment, the
appointment is owned by the Paceart System.
If a remote appointment is created or modified in the Paceart System, the appointment is automatically created
or updated in CareLink. Ownership of the appointment remains with the Paceart System.
The Paceart System receives appointment status information that reflects the last known status as reported
by CareLink. The remote status is displayed in patient appointment information on the Paceart System. The
Paceart System records the completion and failure status details of this information in its log. The Paceart
System scheduling requests that violate CareLink Network scheduling rules are displayed as errors in the
Paceart System Remote Status field.
When you schedule a remote appointment in the Paceart System, the Remote Status will show "Processing."
Once the appointment is successfully acknowledged by CareLink, the Remote Status will show "Scheduled."
If the appointment is not successfully sent to CareLink or if CareLink reports an error, the Remote Status
will show "Error." An "Error" status can be manually changed to "Ignore." Once the transmission is received
Connectivity Guide | Paceart System Integration | 17
by CareLink, the Remote Status will show "Completed." If CareLink determines that an appointment was
missed, the Remote Status will show "Missed".
Contact your Paceart technical support specialists regarding support for appointment scheduling transfers
on the Medtronic CareLink Network.
CareLink Scheduling Integration Prerequisites
Before you configure CareLink Scheduling Integration, you must complete the following prerequisite:
• On the CareLink website, create an External System Account for Mainspring Data Express and enable
the Scheduling Integration feature.
Before you use CareLink Scheduling Integration, you must ensure that the Paceart System patient records
and appointments meet the following criteria:
• The Paceart System patient record must have a birth date, a patient ID number, and a patient ID number
type.
• Appointments created or updated in the Paceart System must have the patient remote follow-up service
set to Medtronic CareLink Network, and the patient must have an active Medtronic ICD, ICM, or
pacemaker that is supported by the Medtronic CareLink Network. To find out if a device is supported, log
into CareLink and click Resources > CareLink Supported Implantable Devices.
Paceart System/CareLink patient matching for a single patient
The primary match is on the patient ID number, patient ID number type, and the birth date. If either of these
are not present in the Paceart System, appointments will not be sent to CareLink. If the patient ID number
and patient ID number type is not present in the CareLink system, a demographic match is performed. The
configurable matching criteria include first name, middle initial, and gender in addition to the last name and
birth date which are always used. If the demographic match succeeds, CareLink will record the patient number
so future matches will be simpler and quicker.
This matching is performed on CareLink and is used when adding, updating and removing appointments,
and when updating remote appointment status.
Paceart System/CareLink patient matching for a batch download
In this scenario, the Paceart System downloads a list of all CareLink patients and appointments and then
matches CareLink patients to Paceart System patients. The primary matching is on the patient ID number,
patient ID number type, and the birth date. If the patient ID number and ID number type is not present in the
CareLink system a much stricter demographic match is performed. This requires a match on the first name,
middle initial, last name, gender, and birth date.
Configuring CareLink Scheduling Integration
1. To start Mainspring Data Express, go to Start > Programs > Medtronic Mainspring Data Express >
Medtronic Mainspring Data Express.
2. In the Medtronic Mainspring Data Express window, select CareLink Scheduling Integration and click
Configurations.
The Paceart Integration window is displayed.
3. On the CareLink Scheduling Integration tab, enter the applicable values for your CareLink implementation.
Refer to the CareLink Scheduling Integration ConfigurationValues table for more explanation on the fields.
4. Click OK.
CareLink Scheduling Integration Configuration Values
This table explains the fields on the CareLink Scheduling Integration configuration tab.
18 | Connectivity Guide | Paceart System Integration
ExplanationField name
CareLink Settings
CareLink Scheduling Service
CareLink Scheduling Service Site
External System Account Name
External System Authorization
Code
Send Patient First Name
Send Patient Middle Name
Send Patient Gender
Paceart Settings
Patient ID Type Description
The name of the CareLink scheduling service that the adapter will use. The default
value is "Endpoint_CSA_basicHttpsBinding".
The fully qualified path of the CareLink scheduling service that the adapter will use.
The default value is
"https://clscheduling.medtroniccarelink.net/SchedulingGateway/SchedulingGateway.svc".
The account name of the dedicated user that will be used to connect to the CareLink
Scheduling service. This account name is created and configured on the External
System Accounts tab on the CareLink website.
The account authorization code that will be used to authenticate the CareLink User
ID with the CareLink Scheduling service. This authorization code is created and
configured on the External System Accounts tab on the CareLink website.
A Boolean value indicating if the Patient First Name value is sent to CareLink. If
"True", it will be used by CareLink for patient matching.The default value is "True".
A Boolean value indicating if the Patient Middle Name value is sent to CareLink. If
"True", it will be used by CareLink for patient matching.The default value is "True".
A Boolean value indicating if the Patient Gender value is sent to CareLink. If "True",
it will be used by CareLink for patient matching.The default value is "True".
The Paceart Patient ID Type Description to associate with the CareLink Remote
Patient ID. The default value is "Default".
Appointment Resource
The Paceart Appointment Resource to associate with CareLink remote appointments.
The default value is "Default Resource".
Troubleshooting CareLink Scheduling Integration
Troubleshooting scheduling connectivity problems
CareLink
• Verify that the CareLink account used to connect to Mainspring Data Express has a Transmission
Permission selection of View changes transmission status from new to viewed.
• Verify that the CareLink account used to connect to Mainspring Data Express does not have an expired
password.
• If the CareLink clinic has sub-clinics, verify that the CareLink account used to connect to the Medtronic
Mainspring Data Express has access to the sub-clinics' patients integrated with the Paceart System.
• Verify that you created an External System Account in CareLink.
• Verify that the created External System Account was configured to include Scheduling Integration external
system associations.
• Verify that scheduling integration has not been unlinked and verify the "Last Connected on" date/time
displayed. Go to the CareLink Network website and click Manage My Clinic > Clinic Profile > External
Systems Integration.
Paceart
• Verify that the Paceart System Database Manager is running.
• Verify that the Paceart System database has a Mainspring Data Express user.
Connectivity Guide | Paceart System Integration | 19
• Verify the Paceart System database password associated with the Mainspring Data Express user.
• Verify that the patient's Demographics tab in the Paceart System has the patient remote follow-up service
set to Medtronic CareLink Network, and that the patient has a Medtronic ICD or pacemaker that is
supported by the Medtronic CareLink Network. To view the CareLink Network supported devices list, login
to the CareLink website and go to Resources > CareLink Supported Implantable Devices.
• Verify that the Paceart System patient record has a date of birth and a valid patient ID number.
Mainspring Data Express
• Verify that the Mainspring Data Express software and features were properly installed and configured.
• Verify that the correct CareLink hosting system was entered in the CareLink Scheduling Integration tab
of the Paceart Integration dialog box.The CareLink hosting system must match what was entered in the
Remote Data Interface tab.To verify these details, the Remote Data Interface feature should be selected
in the Medtronic Mainspring Data Express window.
• Verify that the Connected Systems Gateway service was started.
Paceart Optima System HL7 Integration
Viewing and Resolving Errors
In the Paceart Optima System, you can view and resolve HL7 errors in Administration > Activity Log.The
Patient Management service logs all patient information changes from the HL7 protocol. Any additions,
deletions, and updates to patient records from HL7-based systems are logged under this service in the Activity
Log. In some instances, a work item is created and requires a Paceart System user or workgroup to resolve
the issue.
For a complete list of Activity Log Results, refer to the Paceart Optima System Software User Manual or the
Paceart Optima System online Help.
Paceart Optima System Patient ID Configuration
In the Paceart Optima System, a patient can have multiple patient IDs. You can configure patient IDs on the
Administration > Demographics > Patient ID Type tab. Matching an inbound patient ID involves matching
both the ID number and the ID type. By default, the Paceart System matches the first occurrence of the PID-3
segment to patient ID number and patient ID type.
For example, your Paceart Optima System has a patient ID type called "EMR".
You receive the following PID segment in an HL7 message:
PID|||1335579^^^^EMR~654321^^^^MRN|
This would match a patient in the Paceart System with an "EMR" type ID and a patient ID number of "1335579".
20 | Connectivity Guide | Paceart System Integration
Paceart Optima System Patient Matching Configuration
In the Paceart Optima System, you must configure patient matching on the Administration > Connectivity
Management > Patient Matching Configuration tab.
Patient matching is initially based on the patient ID only.You can configure a second level of patient matching
in the Verify Patient Match Configuration section. If a patient match cannot be made using the patient ID,
matching can also be configured based on patient demographic information in the Demographics Only
Match Configuration section. These levels of matching can determine when a new patient is created in the
Paceart System, when an error is logged, and when a work item is created.
For more information on configuring Paceart Optima System patient matching, refer to the Paceart Optima
System Software User Manual or the Paceart Optima System online Help.
Configuring Paceart HL7 Integration
1. To start Mainspring Data Express, click Start > Programs > Medtronic Mainspring Data Express >
Medtronic Mainspring Data Express.
2. In the Medtronic Mainspring Data Express window, select HL7 Integration and click Configurations.
The Paceart Integration configuration window is displayed.
3. In the HL7 Integration tab, enter the values for your configuration.
4. Click OK to close the Paceart Integration configuration window.
HL7 Integration Configuration Values
This table explains the fields on the HL7 Integration configuration tab.
ExplanationField name
HL7 Outbound
Outbound Include Episode Observations
Include Nonconforming Data
Boolean value providing an option to include episode data in the HL7
message sent to the receiving system. Inclusion of this data may add
to the size of the message.
The default value is "False" (do not send episode data).
Boolean value providing an option to include nonconforming data in
the HL7 message sent to the receiving system. Inclusion of this data
may add to the size of the message.
Include IDCO Nonconforming Data
The default value is "True".
Boolean value providing an option to include IDCO nonconforming
data in the HL7 message sent to the receiving system. Inclusion of
this data may add to the size of the message.
The default value is "True".
Connectivity Guide | Paceart System Integration | 21
ExplanationField name
Include Medtronic OBX Segments
Include PV2 Segment
Paceart
Paceart XML Version
Boolean value providing an option to include Medtronic OBX segments
in the HL7 message sent to the receiving system. Inclusion of this
data may add to the size of the message.
The default value is "True".
Boolean value providing an option to include the PV2 segment in the
HL7 message sent to the receiving system. Inclusion of this data may
add to the size of the message.
The default value is "True".
The version of Paceart XML that will be exported from the Paceart
System to HL7. This value is for reference only and cannot be edited.
Installing the Corepoint Integration Engine
If you selected the Paceart HL7 Integration feature, the Corepoint Integration Engine is installed if it is not
already installed. If you have a previous version of NeoIntegrate installed, you need to remove it and install
the Corepoint Integration Engine.
The Corepoint Integration Engine installation is only launched one time. If you cancel the installation or need
to re-execute the installation, you must first delete the following file to allow the Corepoint Integration Engine
installation to be launched again:C:\Program Files (x86)\Medtronic\Connected Systems
Gateway\HL7SubSystem\Installed. (The path is different if the default destination folder was modified.)
During the Corepoint Integration Engine installation, a dialog box may be displayed that states "The installation
of Microsoft Visual C++ 2008 Redistributable Package (x86) appears to have failed. Do you want to continue
the Installation?" If this dialog box is displayed, click Yes and continue the installation.
1. On the Corepoint Health Solutions - InstallShield Wizard window, click Next.
2. Read the license agreement. Click Next to accept it.
3. Specify a destination folder. Click Change to change the default location, and then click Next.
4. Select the type of installation you want and click Next.
5. Select the products you want to install.The default selection is Corepoint Integration Engine. Click Next.
6. If your Paceart System uses SessionSync, you have a port conflict. Specify which alternate ports you
would like to use, and then click Next.
7. Enter an Administrator password and click Next.
8. Click Install to install the Corepoint Integration Engine.
9. When the installation is complete, you can launch the license manager. If you already have your license
string select this option and click Finish.
Note: If you do not have your license string deselect the Launch the License Manager option and call
Paceart Technical Support for licensing information.
After you click Finish, the Log On dialog is displayed. The Medtronic Mainspring Data Express window
also opens in front of the Log On dialog. Move the window out of the way.
10. Enter the username and password you specified in step 6, and then click OK.
11. On the LicenseManager window, click License wizard.
The License Wizard starts.
12. Click Next.
13. Select the Request a license using a product key option, and then click Next.
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14. On the Machine description dialog box, enter a description of how this license is used, and then click
Next.
For example, "St. Elsewhere Hospital Production Server"
15. On the Connection and login information dialog box, enter the Web login provided by Operations and
Technical Services and connection details and click Next.
16. Click Connect to contact Corepointhealth.com to obtain your license.
17. After you have connected to Corepointhealth.com click Next.
18. Click Finish.
19. On the LicenseManager window, click Exit.
20. After exiting the license manager, you can load the Corepoint Health configuration import/export file. Run
the Corepoint Integration Engine Administration console by clicking Start > All Programs > Corepoint
Health > Corepoint Integration Engine > Corepoint Integration Engine - Administration.
21. Enter the user name and password you specified when installing the Corepoint Integration Engine and
click OK.
The Corepoint Integration Engine Administration Console window is displayed.
22. Ensure that the Integration Engine Service is started.
23. Close the Corepoint Integration Engine Administration Console window.
24. Open the Corepoint Integration Engine Configuration console by clicking Start > All Programs > Corepoint
Health > Corepoint Integration Engine > Corepoint Integration Engine - Configuration.
25. Enter the user name and password you specified when installing the Corepoint Integration Engine and
click OK.
The Corepoint Integration Engine Configuration window is displayed.
26. Click File > Import.
The Open File window is displayed.
27. Navigate to the configuration file folder at C:\Program Files\Common Files\Medtronic\CSG
Shared Files\.
28. Double-click the HL7 Source and Destination Transformation.nix file.
The Import selected components
29. Select all of the components and click Import.
30. Click OK after the components have been loaded.
31. Commit the update to the Corepoint Integration Engine by clicking Version > Commit All...
The Commit Changes dialog box is displayed.
32. Click Commit and Activate at the bottom of the dialog box.
33. When the Confirm Engine Reconfiguration dialog box is displayed, click Commit and Activate again
to confirm your changes.
The Corepoint Integration Engine pauses and restarts to commit the update.
34. Close the Corepoint Integration Engine Configuration window.
window is displayed.
Troubleshooting Paceart HL7 Integration
Troubleshooting Paceart HL7 integration problems
Paceart
• Verify that the Paceart System database has a Mainspring Data Express user.
• Verify the Paceart System database password associated with the Mainspring Data Express user.
• Verify that the Paceart System patient record has a date of birth and a valid patient ID number.
Mainspring Data Express
• Verify that the Mainspring Data Express software and features were properly installed and configured.
Connectivity Guide | Paceart System Integration | 23
• Verify that the Connected Systems Gateway service was started.
Programmer Acquisition service cannot start Event Log message
If in the Event Log for the Programmer Acquisition service you receive an error message that says "Programmer
Acquisition service cannot start", you need to change the Corepoint Integration Engine port value.
1. Click Start > Programs > Corepoint Health > Corepoint Integration Engine > Corepoint Integration
Engine - Configuration.
2. Click Service > Corepoint Integration Engine Monitor Service Configuration.
The Corepoint Integration Engine Monitor Service Configuration window is displayed.
3. Change the port value.
4. Click OK.
Local Data Interface
The Local Data Interface allows you to configure the service that receives patient session data transmitted
from local sources, such as a programmer or LATITUDE. You can start and stop the service, configure
advanced options, and enable or disable transmissions from enabled sources.
Updating the Local Data Interface Port Number
The value in the Port field on the Local Data Interface tab identifies the port Mainspring Data Express uses
to receive data from local sources.This value must match the value of the port configured for the programmer
or for LATITUDE.
1. If needed, change the value in the Port field to match the port configured for the local source.The default
value is 443.
2. Click OK to save your changes.
Local Data Interface Extended Configurations
This table explains the fields on the LDI Extended Configurations window.
ExplanationField name
Manufacturer Name
Encounter Type
Username
Password
The manufacturer name of the data provided by a specific system.
For example, "Medtronic".
The type of data provided by a specific system. The default value is
"InClinic".
The username for a user-defined local data interface extended
configuration.
The password for a user-defined local data interface extended
configuration.
Local Data Interface certificate installation
The digital certificate allows a secure connection to be established between a data import source and the
Paceart System.You must complete the certificate installation before you can import data from other sources.
24 | Connectivity Guide | Paceart System Integration
You will generate a certificate request that you will email to Paceart Technical Support. Then Technical
Support will email you back the certificate file that you will import into your system and install.
If you have questions please call Paceart Technical Support.
Installing the Certificate
1. On the Local Data Interface tab, click Generate Request.
The Export Certificate Request window is displayed.
2. In the Customer Information section, enter your information in the following required fields:
• Organization
• State or Province
• Country
3. In the Contact Information section, enter your information in the following required field:
• Email - must be in standard email format (the certificate will be emailed to this email address)
4. From the Server Addressing section, select how you would like the data import source to address the
Local Data Interface. Select the check box next to Host Name or IP Address.
5. Click Export Certificate Request to a File.
6. Select the location where you would like to save the certificate request file. You must save to a location
that can be accessed by a workstation or computer that has email. The default file location is
C:\PaceartGatewayCertificateRequest.McertReq.
7. Once the file has been successfully exported, click OK.
8. Send an e-mail with the exported certificate request file to Paceart Technical Support at
CertSupport@Medtronic.com.
9. Technical Support will then send the certificate file to the email address you specified.
Note: Some days may elapse before you receive the certificate.The certificate is usually sent out within
one business day.
10. Save the certificate file to a location that is accessible from the Paceart System computer. The default
filename is C:\PaceartGatewayCertificate.MCert.
11. Click Install Certificate.
12. Find and select the file using the standard Windows dialog and click Open.
13. If you have completed the installation successfully, the Digital Certificate section will display Digital
Certificate has been installed. If you receive an error message, call Paceart Technical Support.
Enabling a data import source
You must install the certificate before you can enable a source for data import.
1. Click on the source ID listed in the Available for Data Import table to select it.
2. Click Add.
3. The source ID will now be in the Enabled for Data Import table.
4. Click OK for the changes to take effect. This source is now able to import data to the Paceart System.
Connectivity Guide | Paceart System Integration | 25
CareLink Transmission Integration
The CareLink Transmission Integration options control how the Paceart Optima System receives transmissions
from the CareLink Network through Mainspring Data Express.
• Configure the Remote Data Interface service to import patient session data from the CareLink Network
upon request by the Paceart System.
The Remote Data Interface service allows patient session data to be imported from Carelink when requested
from within the Paceart Optima System. This service also allows you to import historical transmissions
from CareLink over the period you specify.
• Configure the Data Bridge Gateway service to export patient session data from the CareLink Network and
import it into the Paceart Optima System.
Remote Data Interface
The Remote Data Interface allows you to configure the service that imports patient session data from remote
sources, such as the Medtronic CareLink Network.You can start and stop the service, specify the polling
interval, select the service's auto start options, and configure the login information for remote follow-up
services.
Configuring Remote Data Interface
1. To start Mainspring Data Express, go to Start > Programs > Medtronic Mainspring Data Express >
Medtronic Mainspring Data Express.
2. In the Medtronic Mainspring Data Express window, select Remote Data Interface and click
Configurations.
The Paceart Integration configuration window is displayed.
3. On the Remote Data Interface tab enter the applicable values for your implementation. Refer to the
Remote Data Interface Configuration Values table for more explanation on the fields.
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4. If you receive data from more than one remote system, you must have a separate Remote Data Interface
configuration for each system. Click Add to create additional configurations for additional remote systems.
You can create up to 5 configurations.
5. Click OK.
Remote Data Interface Configuration Values
This table explains the fields on the Remote Data Interface configuration tab.
Carelink 1
ExplanationField name
Data Service
Data Service Site
System Account Name
System Account Access Code
Manufacturer Name
Application ID
Encounter Type
Clinic Request (Days of History)
The name of the service. The default value is
"Endpoint_CSA_basicHttpsBinding".
The URL to access the data service(s) of a specific system. For
CareLink, this is referred to as the Transmission Gateway Service.
The account name used to connect to the CareLink system. This
account name is created and configured on the External System
Accounts tab on the CareLink website.
The authorization code used to connect to the CareLink website.This
authorization code is configured on the External System Accounts
tab on the CareLink website.
The manufacturer name of the data provided by a specific system.
For CareLink, this value is "Medtronic".
The name of the external system. For CareLink, this value is
"CareLink".
The type of data provided by a specific system. For CareLink, this
value is "Remote".
The value indicating how many days of history to request from the
external system. The default value is 7.
Enabling remote data acquisition in the Paceart System
After you have configured Remote Data Interface for Mainspring Data Express, you need to enable remote
data acquisition in the Paceart System.
1. Log in to the Paceart System.
2. Use the connectivity tools available in the Paceart System administration to set up remote encounter
acquisition. You can enable remote encounter acquisition and set up nightly imports.
For instructions, refer to the Paceart Optima System online Help or the Paceart Optima System Software
User Manual.
Data Bridge Gateway
The CareLink Data Bridge Gateway allows you to export patient session data from the CareLink Network and
import it into your Paceart Optima System.
When a CareLink Clinic Administrator enables the EHR Integration feature, an External System Account is
created that has privileges to retrieve data for that clinic.These External System Account credentials are
used by Mainspring Data Express to access the Data Bridge Gateway.
Connectivity Guide | Paceart System Integration | 27
Enabling Data Bridge Gateway Integration in CareLink
Before you can configure the Data Bridge Gateway integration, you need to set up an external system account
for Mainspring Data Express in the CareLink Network.
1. On the CareLink Network website, create an External System Account for Mainspring Data Express.
For that External System Account, enable and configure the EHR Integration feature. For instructions,
refer to the CareLink Network online Help.
The EHR Integration feature in CareLink sets up the credentials needed for Mainspring Data Express to
access the Data Bridge Gateway and retrieve patient session data.
2. On your network, install and configure the Mainspring Data Express software (install prerequisites first).
3. Enable and configure the Data Bridge Gateway feature in Mainspring Data Express.
4. Test your configuration by putting it into Test on the CareLink Network and export data. After you have
tested your integration, move your configuration to Production on the CareLink Network. For instructions,
refer to the CareLink network online Help.
Configuring Data Bridge Gateway
1. To start Mainspring Data Express, go to Start > Programs > Medtronic Mainspring Data Express >
Medtronic Mainspring Data Express.
2. In the Medtronic Mainspring Data Express window, select Data Bridge Gateway and click
Configurations.
The Paceart Integration configuration window is displayed.
3. On the CareLink DataBridge Gateway tab, enter the applicable values for your implementation. Refer
to the CareLink DataBridge Gateway Configuration Values table for more explanation on the fields.
4. If you receive data from more than one remote CareLink Network system, you must have a separate Data
Bridge Gateway configuration for each system. Click Add to create additional configurations for additional
remote systems.You can create up to 15 configurations.
5. Click OK.
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CareLink DataBridge Gateway Configuration Values
This table explains the fields on the Data Bridge Gateway configuration tab.
ExplanationField Name
Configuration 1
Description
Data Bridge Service
Data Bridge Service Site
External System Account Name
External System Account
Authorization Code
An optional field for entering the name of your configuration. Limit 15
configurations.
The name of the CareLink Data Bridge service the adapter will use.
The default is "Endpoint_CSA_basicHttpsBinding"
The path of the CareLink Data Bridge Service site that the adapter
will use.
• To connect in the US and Canada, select
https://cl-emr.medtroniccarelink.net/
DataBridgeGateway/DataBridgeGatewayService.svc
• To connect in Europe and Asia, select
http://cl-emr.europe.medtroniccarelink.net/
DataBridgeGateway/DataBridgeGatewayService.svc
The account name used to connect to the CareLink system. This
account name is created and configured on the External System
Accounts tab on the CareLink website.
The authorization code used to connect to the CareLink website.This
authorization code is configured on the External System Accounts
tab on the CareLink website.
Troubleshooting Data Bridge Gateway Integration
CareLink EHR Integration
• Verify that the Mainspring Data Express software prerequisites were installed or configured correctly.
• Verify that you selected the correct Data Bridge Service Site for your geography.
• Verify that the External System Account Name and External System Account Authorization Code
match what was created in CareLink on the External System Accounts tab.
• Verify that you've selected True in the Use Specified Credentials field if the report destination requires
you to enter a Windows username and password. Then verify that the Windows username and password
were entered correctly in the Username and Password fields.
• Verify that the Connected Systems Gateway service was started.
Paceart Integration
• Verify that the Paceart System Database Manager is running.
• Verify that the Paceart System database has a Mainspring Data Express user.
• Verify the Paceart System database password associated with the Mainspring Data Express user.
Connectivity Guide | CareLink Integration | 29
CareLink Integration
The CareLink Integration section of Mainspring Data Express has the following features:
• Report Export allows you to save CareLink Network reports to a network location.
• EHR Integration allows you to export patient data from the CareLink Network and integrate into your clinic's
Electronic Health Records (EHR) system.
CareLink Report Export
Reports can be exported from CareLink to an external system, like your clinic's Electronic Health Records
(EHR) system.
When the Report Export feature is enabled, you can use a default file naming format, or customize the filename
format by adding an additional field.You must have full administrative privileges in CareLink to edit the
filename format.
To export reports, Mainspring Data Express must be installed and configured, and a CareLink Network
Connection between Mainspring Data Express and the CareLink Network must be established.
There is a process to install and configure the Report Export feature.
1. On the CareLink Network website, create an External System Account for Mainspring Data Express.
Enable and configure the EHR Export feature with the Report Export option for that External System
Account. For instructions, refer to the CareLink Network Online Help.
2. On your network, install and configure Mainspring Data Express (install prerequisites first).
3. Enable the Report Export feature in Mainspring Data Express.
4. On the CareLink website, export a report from CareLink and ensure that it arrives in the correct location.
Configuring CareLink Report Export
1. To start Mainspring Data Express, go to Start > Programs > Medtronic Mainspring Data Express >
Medtronic Mainspring Data Express.
2. In the Medtronic Mainspring Data Express window, select Report Export and click Configurations.
30 | Connectivity Guide | CareLink Integration
The CareLink Report Export configuration window is displayed.
3. On the Configuration1 tab enter the applicable values for your CareLink implementation. Refer to the
CareLink Report Export Configuration Values table for more explanation on the fields.
4. If you have satellite clinics in CareLink you must have a separate Report Export configuration for each
clinic. Click Add to create additional configurations for other clinics.
5. Click OK.
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