Medtronic CareLink Express Mobile System User Manual
CLINICIAN
USER
GUIDE
CareLink Express™ Mobile
System
QUICK
ACCESS.
QUICK
RESPONSE.
The Medtronic CareLink Express mobile app, the Patient Connector, and the
Medtronic CareLink™ network are indicated for use in the transfer of patient data
from Medtronic implantable cardiac devices. These products are not a substitute for
appropriate medical attention in the event of an emergency. Data availability and alert
notifications are subject to Internet connectivity and access, and service availability.
The app must be on and in range of the device. Alert notifications are not intended to
be used as the sole basis for making decisions about patient medical care.
The CareLink Express system for Medtronic implanted cardiac devices allows clinicians in healthcare settings,
such as Emergency Rooms, Operating Room procedural areas, and Telemetry Floors to quickly perform
device checks and receive a remote technical assessment regarding the status of the device.
*
This How-to Guide will help you get started using the CareLink Express mobile system. This guide includes
instructions on how to use the CareLink Express mobile system and website.
CONTENTS
About the CareLink Express Mobile System ..............................................................2
How It Works .............................................................................................3
Instructions for Use ......................................................................................4
What You Need to Know .................................................................................6
Troubleshooting .........................................................................................7
The CareLink Express Website ..........................................................................10
CareLink Express Mobile System Information ...........................................................16
*The healthcare facility determines who will be the transmission reviewer and/or access the transmission online.
1
ABOUT THE
CARELINK EXPRESS
MOBILE SYSTEM
The CareLink Express mobile systems consists of:
Patient Connector
A handheld telemetry wand called
the patient connector.
Mobile Application
A Medtronic mobile application
downloadable from the Apple
App Store.
Tablet
An Apple® tablet.
Carrying Case
A carrying case that will house
both the patient connector and
the tablet.
All patient and clinical data displayed are fictitious and for demonstration purposes only.
2
ABOUT THE
CARELINK EXPRESS
MOBILE SYSTEM
Medtronic cardiac device is
1
interrogated in a healthcare
setting using the Patient
Connector and the CareLink
Express mobile app on the
tablet.
A telephone call is made by the
4
reviewer to the clinician in the
CareLink Express healthcare
setting (where the patient’s
device was interrogated) to
discuss the technical findings.
The app will confirm that the
2
transmission was successful.
DATA ACCESS OPTIONS
§ A faxed copy of the
interrogation summary reports
can be sent back to the facility.
§ The summary reports are
available via the CareLink
Express website.
A Medtronic representative
3
or device follow-up clinician
(configurable by site) is notified
of the transmission and reviews
the data remotely on the
CareLink Express website.
The patient’s follow-up clinic
5
receives transmission data for
patients currently enrolled in the
CareLink network.
3
INSTRUCTIONS
FOR USE
Step 1: Ensure that tablet is connected to the facility’s Wi-Fi network
Set up Wi-Fi on Apple tablet
1. Click on the Settings icon on your tablet home screen
2. Touch/tap “Wi-Fi” from the list on the left side
3. Make sure the Wi-Fi button is “ON”
4. Touch/tap the name of the facility’s Wi-Fi network from the “Choose a Network” drop-down list
– You may need to obtain a password from the facility’s IT department to access the network
Step 2: Launch the application
Launch the application by touching/tapping the Carelink Express Mobile app.
All patient and clinical data displayed are fictitious and for demonstration purposes only.
4
INSTRUCTIONS FOR USE, cont’d.
Step 3: Patient Connector
§ Power on the Patient Connector. When prompted
by the application, press and release the POWER ON
button.
§ The BLUE Bluetooth® indicator light on the Patient
Connector will flash while searching for a connection
with the tablet.
Step 4: Interrogate the Device
The app will prompt you to place the Patient
Connector over the Medtronic device.
The Telemetry indicator light on the Patient
Connector will turn GREEN when a connection is
established.
§ No light = Telemetry not in progress
§ Solid light = Telemetry in progress
The Connection Progress bar provides feedback that
the Patient Connector is correctly positioned over the
device and the device is being read.
Bluetooth
indicator light
Power on
button
Tele me tr y
indicator light
A telephone call is made by the reviewer to the clinician in
the CareLink Express healthcare setting (where the patient’s
device was interrogated) to discuss the technical ndings.
Step 5: Send Data
A tone will sound and the app will prompt user to put
down Patient Connector when the interrogation has
finished.
Interrogation times vary between 30 seconds and
3 minutes, depending on the amount of data and
number of episodes within the device, type of tablet
being used, and other factors.
The app will now transmit the collected data from the
device to the CareLink network.
Opening another app on the tablet WILL NOT
interrupt the transmitting process.
The Transmission Complete screen confirms that the
transmission has been successfully received by the
CareLink network.
A tone will also sound.
The animated send bars will
repeat throughout the process.
The progress bar will continue
to fill throughout the process.
Date and Ti me when completed
transmi ssion was sent to CareLin k.
Transmission was successful.
DONE will take user to
Home screen.
All patient and clinical data displayed are fictitious and for demonstration purposes only.
5
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