Medtronic A820 Programming Guide
A820
myPTM™ App and Personal
Therapy Manager
for SynchroMed™ II
Patient User Guide
App version 1.0
Medtronic, SynchroMed, the Medtronic logo, and
myPTM are trademarks of Medtronic.
®
Wi-Fi
and Wi-Fi Alliance® are registered
trademarks of Wi-Fi Alliance.
SYMBOLS
Explanation of symbols
Manufacturer
Conformité Européenne (European
Conformity). This symbol means
that the device fully complies with
European Directive AIMD 90/385/EEC.
Authorized representative in the
European community
For USA audiences only
Note: The handset does not support voice
communication and therefore cannot be used
to make any calls (including emergency calls).
Quick Start Overview
Quick Start Overview
HandsetCommunicator Pump
Figure 1. Position of communicator next to
pump
myPTM™
Figure 2. myPTM app icon
The myPTM app, installed on the handset, allows
you to request boluses of drug from your pump.
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English
Quick Start Overview
Quick Start Overview
To request a bolus, follow the steps in the order
listed:
1. Turn on the handset and
communicator. Check that they
are charged.
2. Place the communicator
directly over your pump.
3. Keep the communicator over
the pump. Tap the myPTM app
icon on the handset.
myPTM™
4. When the myPTM app is
open, tap the Deliver Bolus
button.
5a. The check mark conrms
that your bolus is now
being delivered. Remove
communicator from pump.
OR
OR
5b. The exclamation mark
means that the bolus was
rejected. Read the on-screen
message for more information.
Remove communicator from
pump.
For detailed PTM directions, refer to “Using the
PTM” on page 22.
English
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Quick Start Overview
Refer to the communicator instructions for
warnings, precautions, and charging information.
Refer to the handset materials for charging and
setup information.
Refer to the infusion system patient manual for
warnings, precautions, risks, and benets of the
infusion system.
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English
TABLE OF CONTENTS
Quick Start Overview ....................................... 4
How to Use This Guide .................................. 10
Abbreviations and Buttons............................. 11
Table 1: Abbreviations found in guide .............. 11
Table 2: Buttons found in the myPTM app ........ 11
Glossary ........................................................ 13
Safety Information ......................................... 16
Warnings ......................................................... 16
Precautions ..................................................... 16
Adverse events ............................................... 17
PART ONE: How to Use the Personal
Therapy Manager (PTM) ..............................
19
About the PTM............................................... 20
Purpose of the PTM (indications for use) .... 20
Description of the myPTM app ...................... 20
How does the myPTM app work ................... 20
Using the PTM ............................................... 22
Requesting a drug bolus ............................... 22
Storing and charging the PTM ..................... 24
PART TWO: myPTM App Features ............. 25
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myPTM App Features .................................... 26
Tutorials .................................................. 26
Therapy details ........................................... 26
About ............................................................. 27
Resync ........................................................ 28
Features for clinician use .............................. 28
PART THREE: Alarms and Troubleshooting .
29
Pump Alarms and Alerts ............................... 30
Checking pump alarms and alerts ................ 30
myPTM app alert messages .......................... 30
Table 3: Types of myPTM app alerts .................. 31
Troubleshooting ............................................. 32
Table 4: Scenarios and solutions for pump
problems .............................................................. 32
Table 5: Scenarios and solutions for PTM
problems .............................................................. 33
PART FOUR: Replacing the PTM and Getting
Help ...............................................................
Replacing the PTM and Disposal .................. 38
Replacing the PTM ......................................... 38
PTM disposal .................................................. 38
Pairing Replacement Parts with the Pump .... 39
Pairing the replacement handset and
communicator with the pump .......................
Pairing the replacement handset only.......... 40
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English
37
39
Quick Start Overview
Pairing the replacement communicator only 40
Getting Help with the PTM............................. 42
When to call your clinician ............................ 42
How to contact Medtronic .............................. 42
PART FIVE: Software Information .............. 43
Software Information ..................................... 44
Data security ................................................... 44
Supporting apps ............................................. 44
Index .............................................................. 45
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How to Use This Guide
How to Use This Guide
This guide contains information for patients about
the PTM:
■ A glossary describing terms that may be
unfamiliar to you begins on page 13.
■ Instructions describing how to use your PTM
to receive a drug bolus begin on page 22.
■ Solutions for problems you may experience
are found in “Troubleshooting”, beginning on
page 32.
■ Contact information is found in “How to
contact Medtronic” on page 42.
Always discuss any questions or concerns you
have about your health with your clinician. Your
clinician has your medical records and knows your
medical history. As a medical device manufacturer,
Medtronic is not able to comment on your medical
condition.
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Abbreviations and Buttons
Abbreviations and Buttons
Table 1: Abbreviations found in guide
Abbreviation Explanation
app software application
EMI electromagnetic interference
PTM Personal Therapy Manager,
includes handset, app, and
communicator
Table 2: Buttons found in the myPTM app
Icon Details and Actions
About button: Tap to view information
about the PTM and pump.
Alert button: Tap to view alert
messages.
Deliver Bolus button: Tap to receive a
bolus.
Information button: Tap to view more
information.
Menu button: Tap to open the menu.
Pairing button: Tap to remove pairing
between the app and the pump.
Reports button: Tap to open the
reports screen.
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Abbreviations and Buttons
Table 2: Buttons found in the myPTM app
Icon Details and Actions
Resync/ Retry button: Tap to reset
communication between app and
pump.
SWITCH COMMUNICATOR button:
Tap to pair a different communicator.
Therapy Details button: Tap to view
information about your prescription.
Tutorials button: Tap to view tutorial
video.
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Glossary
Glossary
Action bar
On-screen toolbar found at the top of the app
screen.
Application (app)
A program designed for a specic use.
Bolus
Additional dose of medication released from your
pump.
Button
A symbol or graphic on the app screen that
represents a command.
Caution
A statement that describes an action or situation
which could harm you or damage the device.
Clinician
A healthcare professional such as a doctor or
nurse.
Communicator
A device that helps the handset communicate with
the implanted medical device.
Dose
The amount of drug or uid given.
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Glossary
Electromagnetic interference (EMI)
A eld of energy made by equipment found in
the home, work, medical, or public environments.
EMI may be strong enough to interfere with the
operation of your Personal Therapy Manager.
Handset
A hand-held electronic device that allows you to
manage your therapy. The app is installed and
runs on the handset.
Infusion system
An implanted system that delivers drugs or uids
to a specic site in your body.
Lockout
The length of time that you must wait between
bolus doses.
myPTM app
The software application that allows you to
request boluses from the pump.
Personal Therapy Manager (PTM)
Hand-held devices that allow you to supplement
the continuous infusion of medication with patientactivated boluses. The Personal Therapy Manager
includes the handset, app, and communicator.
Precaution
See Caution.
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Glossary
Programming
When drug, therapy, or Personal Therapy
Manager settings are sent to your pump.
Pump
The round, metal device that stores and delivers
your medication.
Therapy
Treatment of a disease or condition. When
infusion therapy is prescribed, an implanted
infusion system is used to deliver drugs or uids to
a specic site in your body.
Warning
A statement that describes an action or situation
which could seriously harm you.
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