The system is not working
correctly. Stimulation may have
stopped.
Note: Disregard the alphanumeric code shown. It is used
by Medtronic only.
Write down the message on
the screen and the screen
number in the bottom right
corner, then follow these
steps:
1. Remove and reinsert the
controller batteries, then
retry the action that
caused the error screen to
appear.
Alert screens
Alert screens indicate a pairing or other
connection problem between the controller,
recharger, or neurostimulator.
M948515A001 Rev X 2013-04
2. If this does not solve the
problem, call Medtronic.
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4.625″ x 6.0″ inches (117 mm x 152 mm)
Table 8.2 describes the possible alert screens
and provides instructions (see blue text) on
how to resolve the problem and clear the
screen.
Table 8.2 Alert screens
MessageCause and action
Medtronic Confidential
PPManual.xsl - PatientProgrammerTemplate.fm
Version: 05-01-2012
The controller batteries are low.
Programming will not be
possible soon.
Replace the controller
batteries now. Refer to
"Replacing the type AA
controller batteries" on
page 206.
Press the OK button to exit
this screen.
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The controller batteries are low.
Programming will not be
possible soon.
Recharge the controller
battery pack soon. Refer to
"Recharging the controller
battery pack" on page 158.
Press the OK button to exit
this screen.
Filename Date Time
UC200xxxxxx EN
4.625″ x 6.0″ inches (117 mm x 152 mm)
Table 8.2 Alert screens (continued)
MessageCause and action
Medtronic Confidential
PPManual.xsl - PatientProgrammerTemplate.fm
Version: 05-01-2012
The implanted neurostimulator
battery is low.
Recharge the implanted
neurostimulator soon. Refer
to "Recharging the implanted
neurostimulator battery" on
page 146.
Press the OK button to exit
this screen.
The implanted neurostimulator
has reached the elective
replacement point. The
implanted neurostimulator will
stop providing stimulation
soon.
Call your clinician.
Press the OK button to exit
this screen.
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Filename Date Time
UC200xxxxxx EN
4.625″ x 6.0″ inches (117 mm x 152 mm)
Table 8.2 Alert screens (continued)
MessageCause and action
Medtronic Confidential
PPManual.xsl - PatientProgrammerTemplate.fm
Version: 05-01-2012
The implanted neurostimulator
battery is too low to support MRI
mode.
Do not get an MRI scan
without first recharging your
implanted neurostimulator,
then access MRI mode.
Refer to "Recharging the
implanted neurostimulator
battery" on page 146.
Press the OK button to exit
this screen.
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Filename Date Time
UC200xxxxxx EN
4.625″ x 6.0″ inches (117 mm x 152 mm)
Table 8.2 Alert screens (continued)
MessageCause and action
Medtronic Confidential
PPManual.xsl - PatientProgrammerTemplate.fm
Version: 05-01-2012
The controller cannot find the
paired external neurostimulator.
The external neurostimulator
may be out of range or the
batteries may be depleted.
Move the controller closer to
the external neurostimulator
and make sure your hand is
not covering the top of the
controller, then press the Try
Again button.
If this does not solve the
problem, the external
neurostimulator batteries
may need to be replaced.
Write down the message on
the screen and the screen
number in the bottom right
corner, and call your
clinician.
Press the Exit (
exit this screen.
) button to
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Filename Date Time
UC200xxxxxx EN
4.625″ x 6.0″ inches (117 mm x 152 mm)
Table 8.2 Alert screens (continued)
MessageCause and action
Troubleshooting 8
Medtronic Confidential
PPManual.xsl - PatientProgrammerTemplate.fm
Version: 05-01-2012
The controller cannot find the
paired implanted
neurostimulator. The implanted
neurostimulator may be out of
range or the battery may be
depleted.
If the recharger is connected
to the controller, reposition
the recharger over your
implanted neurostimulator
and press the Recharge
button.
If the recharger is not
connected to the controller,
move the controller closer to
your implanted
neurostimulator and make
sure your hand is not
covering the top of the
controller, then press the Try
Again button.
If this does not solve the
problem, your implanted
neurostimulator may need to
be recharged.
Press the Exit (
exit this screen.
) button to
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English 97745 2013-04
M948515A001 Rev X 2013-04
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